Epson SC-F9200 Series Service Manual

SERVICE MANUAL

Large Format Color Inkjet Printer

SC-F9200 Series

SE Group Confidential (Related Staff Only)

SEPS15001

Notice:

 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,

mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

 The contents of this manual are subject to change without notice.
 All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly

appreciate being informed of them.

 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their

respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2015 SEIKO EPSON CORPORATION.

PS CS QUALITY ASSURANCE DEPARTMENT

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PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing

procedures preceded by DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.

WARNING

1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND­SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.

7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE
LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.

SE Group Confidential (Related Staff Only)

About This Manual

About This Manual: This manual is made for the sole purpose of providing necessary information in order that a serviceperson qualified by Epson performs his / her appropriate
repair / maintenance for the applicable Epson’s products. You shall not use this manual out of this purpose.

This manual is Epson’s confidential information. When you use this manual, you shall hold it in strict confidence and shall not disclose to any third party without
prior consent of Epson.

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 3.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 4.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 5.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epson-approved lubricants and
adhesives required for servicing the product.

CHAPTER 6.APPENDIX

Provides the following additional information for reference:

- Wiring Diagram

- Panel Menu Maps

SE Group Confidential (Related Staff Only)

Symbols Used in this Manual

LubricationLubrication

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equip ment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components

in question may be adversely affected.

Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.

SE Group Confidential (Related Staff Only)

Revision Status

Revision Date of Issue Description

A June 26, 2015 First release

Chapter1

• 1.5 Control Panel (p. 21):Display Description was revised.(For Charge&Reservation)
Chapter2

• 2.2 Remedies for Mainte nance Requests (p. 40):Maintenance Requests was added.(For extending life)

• 2.3 Remedies for Service Call Error (p. 44):Service Call was added.(For extending life)
Chapter3

• 3.4.5.11 CR HP Sensor (p. 164):Procedure was added.(For extending life)

• 3.4.5.18 Ink Holder 2 (p. 189):Procedure was added.(For extending life)
Chapter4

• 4.1.2 Adjustment Items and the Order by Repaired Part (p. 260):Note & Table 4-1was revised.
(For extending life and Charge&Reservation)

• 4.1.4 Tools/Consu mab les for Adjustments (p. 280):Code of HDK service cartridge was changed.

• 4.2.2 NVRAM Viewer Basic Operation (p. 283):Procedure was added.(For extending life)

• 4.12.1 Force charge (p. 32 9):Procedure was newly added.(For Charge&Reservation)

B Apr 12, 2016

• 4.12.2 Switch between Ink Cartridges and Ink Tanks (p. 330):Pro cedure was added.(For Charge&Reservation)

• 4.12.3 A c tivation of Cleaning Cartridge (p. 331):Procedure was added.(For Charge&Reservation)

• 4.12.7 Change flag (nB <--> HDK) (p. 335):Procedure was added.

• 4.12.8 Ink Tank Replacement (p. 337):Procedure was added.(For Charge&Reservation)

• 4.14.6 Check result of transferring data from CSIC chip to Main Board (p. 347):Procedure was newly added.
(For Charge&Reservation)

• 4.14.7 Flag for extending life (p. 350):Procedure was added.(For extending life)

Chapter5

• 5.3.1.1 Preparation before leaving printer unused (p. 368):Procedure was added.(For Charge&Reservation)

• 5.3.1.2 Preparation for installation (after transport) (p. 369):Procedure was added.(For Charg e&Reservation)

• 5.3.2.1 Preparation before tran sportation (p. 370):Procedure was added.(For Charge&Reservation)

• 5.3.2.2 Preparation after transportation (Without replacing Ink Tanks) (p. 371):Procedure was added.
(For Charge&Reservation)

• 5.3.2.3 Preparation after transportation (With replacing Ink Tanks) (p. 372):Procedure was newly added.
(For Charge&Reservation)

SE Group Confidential (Related Staff Only)

Revision Date of Issue Description

Chapter 2

• 2.5 Trouble on Paper Feeding (p. 68) : Procedure was added.

Chapter 3

• 3.4.9.5 Reel Motor and Mounting Plate Assy (p. 249 ) : Procedure was added.

C Sep 16, 2016

Chapter 4

• 4.1.2 Adjustment Items and the Order by Repaired Part (p. 260) : Procedure was added.

• 4.7 Counter Reset (p. 293) : Procedure was added.

Chapter 5

• 5.4 Exchange Parts (p. 373) : Item was added.

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SC-F9200 Series Revision C

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Product Description ............................................................................................ 12

1.2 Basic Specifications ........................................... ... ....................................... ... .... 14

1.2.1 Basic Specifications ................................................................................... 14

1.2.2 Electric Specifications ................................. .............................................. 14

1.2.3 Ink Specifications ................................................... ................................... 15

1.3 Printing Specifications ............................................. ... ....................................... . 16

1.3.1 Supported Media ........................................................................................ 16

1.4 Hardware Specifications ..................................................................................... 17

1.4.1 Dimensions and Weight ........................................................... .................. 17

1.4.2 Installation Room Requirement ................................................................. 17

1.4.3 Part Names ................................................................................................. 18

1.5 Control Panel .............................................................. ....................................... . 21

1.5.1 Setup Menu ................................................................................................ 24

1.5.2 Serviceman Mode ...................................................................................... 35

Chapter 2 TROUBLE SHOOTING

2.1 Overview ............................................................................................................ 38

2.1.1 Preliminary Check ..................................................................................... 38

2.1.2 Troubleshooting Procedure ........................................................................ 39

2.1.3 Procedure after troubleshooting ................................................................. 39

2.2 Remedies for Maintenance Requests ............................................. ... .................. 40

2.3 Remedies for Service Call Error ............................................ ............................. 44

2.4 Remedies for Print Quality Troubles .................................................................. 62

2.4.1 Ink Clogging ....................... ....................................................................... 66

2.5 Trouble on Paper Feeding .................................................................................. 68

2.6 Other Troubles .................................................................................................... 70

2.6.1 Ink End Error ................... ....................................... ................................... 72

2.6.2 Wrong ink mixture error ............................................................................ 72

2.7 Trouble on Service Program ............................................................................... 74

2.8 Trouble on NVRAM Viewer .............................................................................. 75

Chapter 3 DISASSEMBLY & ASSEMBLY

3.1 Overview ............................. ............................................................................... 77

3.1.1 Precautions ................................................................................................. 77

3.1.2 Cautions After Assembling ....................................................................... 79

3.1.3 Orientation Definition ................................................................................ 79

3.1.4 Recommended Tools ................................................................................. 80

3.2 Parts Diagram ..................................................................................................... 81

3.3 Disassembly Flowchart ...................................................................................... 92

3.4 Disassembly and Assembly Procedure ............................................................... 98

3.4.1 Preparation for Servicing ........................................................................... 98

3.4.2 Consumables/Accessories ..................................................... .................. 100

3.4.3 Housing ........................................................ ............................................ 101

3.4.4 Electric Circuit Components ................................................................... 123

3.4.5 Carriage Mechanism/Ink System Mechanism ......................................... 139

3.4.6 Paper Feed Mechanism ............................................................................ 210

3.4.7 Heater Mechanism ................................................ ................................... 233

3.4.8 Roll Unit ............................. ..................................................................... 236

3.4.9 Reel Unit ................................... ....................................... ........................ 244

3.4.10 Additional Drying Fan Unit ................................................................... 252

Chapter 4 ADJUSTMENT

4.1 Overview ............................. ............................................................................. 259

4.1.1 Precautions ............................................................................................... 259

4.1.2 Adjustment Items and the Order by Repaired Part .................................. 260

4.1.3 Adjustment Items ..................................................................................... 272

4.1.4 Tools/Consumables for Adjustments ....................................................... 280

4.1.5 Service Program Basic Operations .......................................................... 281

4.2 NV-RAM BACKUP / NVRAM Viewer ........................................ .................. 282

4.2.1 NVRAM Read Procedure ........................................................................ 282

4.2.2 NVRAM Viewer Basic Operation ........................................................... 283

4.3 ADJUSTMENTS (Individual) ......................................................................... 289

4.4 ADJUSTMENTS (Sequence) .................................. ........................................ . 290

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SC-F9200 Series Revision C

4.5 Installing Firmware .......................................................................................... 291

4.6 Image & Test Print ........................................................................................... 292

4.7 Counter Reset ................................................................................................... 293

4.8 References ........................................................................................................ 295

4.9 Initial Ink Charge Flag ...................................................................................... 296

4.10 CR Related Adjustments ................................................................................ 297

4.10.1 CR Belt Tension Check ......................................................................... 297

4.10.2 APG Function Check ............................................................................. 301

4.10.3 Ink Mark Sensor Check & Auto Adjustment ........................................ 303

4.10.4 CR Scale Check ..................................................................................... 304

4.10.5 CR Active Damper Auto Adjustment .................................................... 305

4.10.6 PG Adjustment ....................................................................................... 306

4.11 Head Related Checks and Adjustments .......................................................... 308

4.11.1 Tube Inner Pressure Reduction .............................................................. 308

4.11.2 Head ID Input ........................................................................................ 309

4.11.3 Nozzle Check ......................................................................................... 311

4.11.4 Cleaning ................................................................................................. 313

4.11.5 Head Inclination Manual Adjustment (CR direction) ........................... 314

4.11.6 Head Slant Auto Adjustment (PF direction) .......................................... 319

4.11.7 Manual Adjustment for Data Shift ........................................................ 321

4.11.8 Manual Uni-d Adjustment for Between 2pcs heads .............................. 323

4.11.9 Manual Uni-D Adjustment .................................................................... 325

4.11.10 Manual Bi-D Adjustment .................................................................... 327

4.12 Ink Supply Related Checks and Adjustments ................................................ 329

4.12.1 Force charge ........................................................................................... 329

4.12.2 Switch between Ink Cartridges and Ink Tanks ...................................... 330

4.12.3 Activation of Cleaning Cartridge ........................................................... 331

4.12.4 Ink or Cleaning Liquid eject .................................................................. 332

4.12.5 Tube Inner Cleaning .............................................................................. 333

4.12.6 Initial Ink Charge ................................................................................... 334

4.12.7 Change flag (nB <--> HDK) .................................................................. 335

4.12.8 Ink Tank Replacement ........................................................................... 337

4.13 Media Feed Related Checks and Adjustments ....................... ........................ 338

4.13.1 PF Belt Tension Check .......................................................................... 338

4.13.2 PF Scale Check ...................................................................................... 340

4.13.3 Manual Adjustment for Media Feeding ................................................. 341

4.14 Boards Related Checks and Adjustments ....................................................... 342

4.14.1 Main Board initial setting ...................................................................... 342

4.14.2 RTC&USB ID Input .............................................................................. 343

4.14.3 MAC Address Input ............................................................................... 344

4.14.4 Serial Number Input .............................................................................. 345

4.14.5 Board Replacement Date & Time Setting ............................................. 346

4.14.6 Check result of transferring data from CSIC chip to Main Board ......... 347

4.14.7 Flag for extending life ........................................................................... 350

4.15 Other Printer Checks and Adjustments .......................................................... 351

4.15.1 USB Port and Network Communication Check .................................... 351

4.15.2 Suction Fan Adjustment ........................................................................ 352

4.15.3 Heater Function Check .......................................................................... 353

4.15.4 Panel Setting Reset & Job History Reset ............................................... 354

4.15.5 Panel LCD Operation Check ................................................................. 355

4.15.6 Panel Buttons Operation Check ............................................................. 355

4.15.7 Motor Measurement & Automatic Adjustment ..................................... 356

4.15.8 Rear AD Adjustment ......................... ....................................... ............. 358

4.15.9 After Heater Position Adjustment ......................................................... 360

Chapter 5 MAINTENANCE

5.1 Overview ............................. ............................................................................. 366

5.2 Setting Up/Storing the Printer .......................................................................... 367

5.2.1 Setting Up ................................................................................................ 367

5.2.2 Storing the Printer .................................................................................... 367

5.3 When left unused/transportation ...................................................................... 368

5.3.1 When left unused ..................................................................................... 368

5.3.2 Transportation .............................................. ............................................ 370

5.4 Exchange Parts ............................ ..................................................................... 373

5.5 Cleaning .......................................... ....................................... ........................... 375

5.5.1 Preliminary Check ................................................................................... 375

5.5.2 How to Clean ........................................................................................... 375

5.6 Lubrication .................................................................................. ..................... 387

Chapter 6 APPENDIX

6.1 Block Wiring Diagram ..................................................................................... 390

6.2 Connection Diagram ........................................... .............................................. 391

6.2.1 Sensors ................................ ........................................ ............................. 391

6.2.2 Ink Holder (1) .......................................................................................... 393

6.2.3 Ink Holder (2) .......................................................................................... 394

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6.2.4 CR Unit (1) ................................. ....................................... ...................... 395

6.2.5 CR Unit (2) ................................. ....................................... ...................... 396

6.2.6 CR drive mechanism ................................................................................ 397

6.2.7 Paper Feed Mechanism/Pump Mechanism .............................................. 399

6.2.8 Fan ........................................................................................................... 401

6.2.9 After Heater ............................................................................................. 402

6.2.10 Roll Unit/Reel Unit ................................................................................ 403

6.2.11 Additional Print Drying Unit ................................................................. 404

6.2.12 Panel Menu Map .................................................................................... 406

6.3 Part names used in this manual ........................................................................ 409

6.4 Exploded Diagram/Parts List ........................................................................... 412

10

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PRODUCT DESCRIPTION

CHAPTER

1

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SC-F9200 Series Revision C

C A U T I O N

1.1 Product Description

 Available paper type

 Available media width: Max. 1625 mm (64 inch), Min. 300mm (11.8 inch)
 Printable width: Up to 1615 mm (Left/Right margin: 5mm)
 Pape r thi c kness: Up to 1 mm

 Ink configuration

 Sublimation transfer ink

Aqueous sublimation transfer ink
Sublimates at 90°C or more.

 Providing newly developed Black ink

The development of High Density Black ink has improved the density of
black color when compared to Black ink, providing a richer, deeper black
color.

 Wear protective eyewear, gloves and mask when treating the

ink.

 If ink adheres to your skin, immediately wash it off with plenty

of soap water. Consult a physician if any problem such as
irritation appears.

 If ink gets into your eyes, wash immediately with clean water.

Otherwise your eyes could be seriously injured. If you have any
medical condition, consult a physician.

 If ink gets into your mouth, wash it well and immediately

consult a physician.

 Do not touch the printed media with your hands.
 Do not mix the ink with other type ink.
 If it is hard to breath when using the printer, ventilate the room

and let in fresh air.

 Dispose of the waste ink and printed media according to local

regulations.

 CISS

The printer includes a 1.5-liter ink tank. Supplied ink packs allow you to refill the ink
even during printing.

 High speed throughput

Table 1-1. High speed throughput (High speed mode)

Mode Printing Mode Number of passes Throughput

Pattern printing 360x720 dpi 1 pass 100.1 m

Low quality printing 720x720 dpi 2 pass 57 m

Main Print Mode 2 720x720 dpi 3 pass 46.9 m
Main Print Mode 1 720x720 dpi 4 pass Speed 30 m

High Quality 720x720 dpi 4 pass Quality 27.8 m
High Quality 720x1440 dpi 6 pass 19.6 m
High Quality 720x1440 dpi 8 pass 14.9 m

Note "*": When LV2 is selected for the feed speed during printing

 Media handling

Supports a variety of commercial media (no genuine media available).
Supported roll sizes are as follows:

Table 1-2. Media handling

Weight Roll Outer Diameter Paper Core Diameter

Normal Up to 40 kg Up to 250 mm 2 or 3 inch

 Improves taking-up and drying

The drying process after the heater is improved by the optional Additional Drying
Fan Unit.

 Supports RIP made by 3rd parties

EPSON driver is not provided for Windows nor for Mac.

2

/h

2

/h

2

/h*

2

/h

2

/h

2

/h

2

/h

PRODUCT DESCRIPTION Product Description 12

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SC-F9200 Series Revision C

 Realizes a high degree of usability

 Ease of use

Frequently-used menu is assigned to the short-cut keys on the control panel.

 Media handli ng

• Spindleless

• Easy loading of roll media by jacking up

 Improvement of reliability/durability

 Head life:

• 19 billion shots/nozzle or 3 years after ink is charged

 Operating life of the printe r:

• 3 years or 6,750,000 pass / 135,000 m

(64 inches/4 pass/720x720 dpi/Bi-d)

2

Figure 1-1. External View

PRODUCT DESCRIPTION Product Description 13

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SC-F9200 Series Revision C

1.2 Basic Specifications

1.2.1 Basic Specifications

Table 1-3. Basic specifications

Item Specification

Print method On-demand inkjet

Number of nozzles 360 nozzles x 2 lines x 4 (colors)

Print Head

Maximum resolution 720 x 1440 dpi
Control code ESC/P Raster
Paper feed method Friction

RAM

Interface

Temperature

Humidity

Note *1: Use a shielded twisted pair cable (category 5 or higher).

"*2": Nozzle set configuration are;

Configuration of nozzles 720 nozzles for each color*
Line width of nozzles 1 inch

For Main 512 MB
For Network 128 MB

 USB 2.0 HS
 Ethernet (100Base-T/1000Base-T)*

Operating

Storage (before unpacking)

Storage (after unpacking)

Operating
When storing (packed/unpacked) 5% to 85% (Non condensing)

15 °C to 35 °C
(recommended: 15 to 25 °C)

-20 °C to 60 °C
(no more than 120 hours at 60 °C,
within a month at 40 °C)

-20 °C to 40 °C
(within a month at 40 ℃ )

20% to 80% (recommended: 40 to 60%)
(Non condensing)

Table 1-5. Nozzle Layout (Head 2)

A B C D E F G H I J

--- --- C Y M K K M Y C

1.2.2 Electric Specifications

Table 1-6. Electric specifications

Item

2

Rated voltage AC100 to 240V AC200 to 240V
Input voltage range AC90-132V AC180-264V ---

Rated frequency 50 to 60Hz 50 to 60Hz

Rated current

Printing

1

Power
consumption

Power
consumption
(Total for
numbers 1 and

2)

Ready mode

Sleep mode

Power off

Printing Approx. 760W
Ready mode Approx. 458W
Sleep mode Approx. 11W

Power off Approx. 1W

1) 12A

2) 12A

1) Approx. 110W

2) Approx. 650W

1) Approx. 38W

2) Approx. 420W

1) Approx. 11W

2) Approx. 0.1W

1) Approx. 0.9W

2) Approx. 0.1W

Specification

Printer Heater

AC100-120V
AC200-240V

1) 6A

2) 6A

1) 1A

2) 0.5A

Approx. 45 W

---

Approx. 0.3 W

Approx. 0.3 W or less

Table 1-4. Nozzle Layout (Head 1)

A B C D E F G H I J

--- --- C Y M K K M Y C

PRODUCT DESCRIPTION Basic Specifications 14

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SC-F9200 Series Revision C

1.2.3 Ink Specifications

 Ink Pack

Table 1-7. Ink Pack

Item Specification

Form Dedicated ink pack (standing pouch)

Ink colors

Cartridge life See the date printed on the ink pack (at normal temperature)
Guaranteed life

after installation

Storage
temperature

Capacity 1000ml
Dimensions 170 (W) x 272 (L) mm

 Cleaning liquid

Cleaning is for servicing only. The cleaning cartridge is only provided as an ASP
(CL14).

 Black system: Black, High Density Black
 Color system : Yellow, Magenta, Cyan

25 days (from the day that the ink tank was refilled from the ink pack)

 Uninstalled: 15 to 35°C
 Transporting: -20 to 60 °C

(within 1 month under 40 °C, within 8 hours under 60 °C)

 Waste ink bottle

 Removable from the printer when it is filled with approx. 2000ml.
 Ink bott le FULL detection is carried out with a software counter.
 For the waste ink disposal, conform to the local industrial waste disposal

standards and ordinances in your country.

PRODUCT DESCRIPTION Basic Specifications 15

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SC-F9200 Series Revision C

5mm

5mm

3-825mm*

2

3-25mm*

1

300-1625mm

1.3 Printing Specifications

1.3.1 Supported Media

Roll core size 2 or 3 inch
Roll outer diameter Up to 300 mm
Media width 300 to 1625.6 mm (64 inches)
Media thickness Up to 1 mm
Roll weight Up to 40 kg

Item

Table 1-8. Supported Media

Standard Roll Media System

Specification

PRINTABLE AREA

Note *1: The value selected for [Side Margin (Left)] in the setup menu. The default value is

5mm. Choose a [Side Margin (Left)] over 10 mm when using media holding plates.

*2: The total of the values selected for [Print Start Position] and [Side Margin (Right)] in

the setup menu. The default value is 5mm. Chose a [Print Start Position] or [Side
Margin (Right)] over 10 mm when using media holding plates.

Figure 1-2. Printable area

PRODUCT DESCRIPTION Printing Specifications 16

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SC-F9200 Series Revision C

Depth

Height

Width

1.4 Hardware Specifications

This section provides the printer dimensions and shows the main components.

1.4.1 Dimensions and Weight

DIMENSIONS

WEIGHT

Table 1-10. Weight

Item Weight

Main body 155.5 kg
Standard Roll Unit 34.3 kg
Standard Reel Unit 42.8 kg
Legs 40.4 kg
Drying Fan Unit 9.0 kg
Ink tank 6.0 kg
Ink tank unit 8.6 kg
Total weight 296.6 kg

1.4.2 Installation Room Requirement

Figure 1-3. Dimensions

Table 1-9. Dimensions

Description Width Depth Height

Stored 2,620 mm 1,013 mm 1,314 mm
Maximum 2,620 mm 1,198 mm 1,653 mm

Figure 1-4. Installation Room Requirement

PRODUCT DESCRIPTION Hardware Specifications 17

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SC-F9200 Series Revision C

1.4.3 Part Names

FRONT SIDE

No.

1 Maintenance cover (left)
2 After heater
3 Media guide bar
4 Handle
5 Roll core holder
6 Roll core holder locking screw
7 Roll support
8 Auto switch
9 Manual switch

10 Adjustment screw

Figure 1-5. FRONT SIDE

Table 1-11. Front Side

Name

Table 1-11. Front Side

No.

11 Casters
12 Airflow vents
13 Waste Ink Bottle holder
14 Stand fixing screw
15 Waste Ink Bottle
16 Stopper
17 Waste ink tube
18 Ink tank
19 Heat shield
20 Slider
21 Lock lever
22 Chip unit check lamp
23 AC inlet #1/AC inlet #2
24 LAN port
25 USB port
26 Maintenance cover (right)
27 Media loading lever
28 Alert lamp
29 Control panel
30 Front cover

Name

PRODUCT DESCRIPTION Hardware Specifications 18

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SLIDER

No.

1 Slider
2 Ink inlet cover
3 Chip unit

Figure 1-6. Front Side

Table 1-12. Slider

Name

INSIDE

Figure 1-7. Inside

Table 1-13. Inside

No.

1 Print head
2 Media holding plate
3 Cutter groove
4 Pressure rollers
5 Platen
6 Wiper cleaner
7 Anti-drying caps
8 Suction caps
9Wiper

Name

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BACK

Figure 1-8. Back

Table 1-14. Back

No.

1Drive switch
2 Roll holder
3 Roll holder fixing screw
4 Spacer
5 Lift lever
6 Loading guide
7 Roll support
8 Handle

Name

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7

9

8

6

5

4

3

2

1

13

11

12

10

1.5 Control Panel

CONTROL PANEL

Table 1-15. Control panel

Name Function

1 Power button Turns the printer ON or OFF.

 ON: The power is ON.

2 Power light

3 Media Setup button Displays the Media Management Menu.
4 Display Displays the printer status, menu, message, etc.
5 Menu button Displays the Setup Menu.

6 Back button

7 Left and Right arrow buttons

8 Media Feed buttons

9 OK button Determines the items or the settings.

10 Heating and Drying button

11 Maintenance button Displays the Maintenance Menu.

12 Pause/Cancel button

13 Media Feed button

 Flashing: The printer is rece iving data, performing head

cleaning, or other operations during shut-down.

 OFF: The power is OFF.

Goes back to the previous tier when Setup Menu is
displayed.

Specifies the entering character position when registering
the setting name or setting IP address in the Setup Menu.

 Advances/rewinds the media. Hold down button to

advance the media up to 103 cm. Hold down
button to rewind the media up to 25 cm.

 Selects the menu or the set value while the Setup Menu

is displayed.

Sets the temperature of the Heater.
When the additional dryer is installed, configures the
additional dryer settings.

 During printing, pauses the operation.
 During setting, finishes the menu and goes back to

printable status.

 To advance the printed media to the cut position, press

the button while the printer is printable, then press the
[OK] button.

 During printing, performs the Media Feed Adjust

during printing.

PRODUCT DESCRIPTION Control Panel 21

Figure 1-9. Control Panel

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1

4

5

7

6

3

2

LCD

 Display Description

Name Function

1 Message

Figure 1-10. LCD

Table 1-16. LCD

Printer status, operating status, or an error message is
displayed.

The preset temperature of the After heater is displayed.

Name Function

4 Media information

Table 1-16. LCD

 From left to right, shows the selected media number,

platen gap, media width, and media remaining.

 If a media setting bank number created with this printer is

selected as the print media, the number (from 1 to 30) will
be displayed. When [RIP Settings] is selected, 0 will be
displayed.

 The icon of platen gap changes depending on the setting

value as shown below.

: 1.5

: 2.0

: 2.5

 The media remaining is not displayed if [Off] is selected

for [Remaining Setup] in the [Media Remaining] menu.

The heater temperature has reached the preset temperature.

2 Heater temperature

The heater temperature has not reached the preset temperature.

Feed adjustment

3

information during
printing

Displayed when an adjustment value has been entered during
printing.

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Charge status

5

Table 1-16. LCD

Name Function

The Charge status is displayed.

There is no problem because ink level is more
than 70 mm from the ink tank base.The display
changes according to the conditions of ink usage.

Check the ink level. When the ink level is 70mm
or less from the base of the ink tank, replace the
chip unit and refill from one ink pack.If there is
more than 70 mm, continue using the ink until it
is below 70 mm, and then replace and refill it.

The status of the chip unit is indicated as follows.

Chip unit has not been reserved.
A chip unit is not attached or a chip unit is
attached that has completed charging(expended)
to the printer

A new chip unit has been reserved.
If a chip unit is removed in this state, the

reservation is canceled and the icon starts
blinking. A chip unit that has been removed can
be used because it has not charged the printer yet.

The chip unit that is not new (old) that may have
been partially used has been reserved.

Name Function

6 Waste ink bottle status

7 Additional dryer status

Table 1-16. LCD

The status of the wasted ink bottle is indicated as follows.

No problem

Almost full

Full

The setting of additional dryer is displayed.
None: No connection or wrong connection

Drying fan functions.

Drying fan does not function.

Chip Unit Status

The slider’s lock lever has been raised up.
Because of this, the printercanot be charged from
the reserved chip unit. Lower the lock lever.If the
cahrge has expended

An error occured.

An error occured while the chip unit that cannot
be recognized are attached.

Chip unit is nearing end of service life.

The chip unit could not be recognized or
reservation failed. Check the on-screen message.

The slider’s lock lever is raised up.

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1.5.1 Setup Menu

Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Selects [On] to indicate and record the remaining amount of the
set media, or [Off] to set it to off. When [On] is selected,
[Length], [Remaining Alert] and [Print Remaining Length] are
displayed to be set. Remaining amount is derived from the
setting values in [Length] and printed media length. It is
displayed on the Control Panel.

Sets the whole length of the set media between 1.0 to 999.5 m.
You can make this setting by 0.5 m.

Sets the value to display the Remaining Alert between 1 to 15
m. You can make this setting by 0.5 m.

When one of the values between 1 to 30 is selected, the printer
prints the media setting stored in the one of selected number. To
store the media setting in one of the numbers, set it in
[Customize Settings].

When [RIP Settings] is set, the printer prints in the media
setting set with software RIP.

Changes the current media setting. The items which can be
changed depend on which setting is selected, [RIP Settings] or
media number. For the items, refer to RIP Settings or the row of
1 to 30 as follows.

Media Setup

Remaining Setup

Media Remaining

Length 1.0 to 999.5m (3 to 3000 ft)

Remaining Alert 1 to 15m (4 to 50 ft)
Print Remaining

Length

Select Media

Customize Settings Current Settings

ON

OFF

Print Prints the remaining amount of the media.
1 to 30 (Media Setup Numbers) Selects the media setting for printing.

RIP Setting

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Names to the storing media setting within 22 charac ters of the

Media Setup Customize Settings

1 to 30 (Media setting
bank)

Setting Name

Feed Adjustment Manual

1.5 The default setting of 2.0 is recommended in most situations.

Platen Gap

Head Alignment

Heating & Drying

2.0

2.5
Manual (Uni-D) Select Head Alignment to realign the print head when print

Manual (Bi-D)

Manual (Dual Head)

Heater Temperature

Drying Time Per Pass 0 to 10 sec

Additional Dryer

After Heater Feed

OFF Set the after heater temperature. The default Heater
30 to 55 °C

ON This item is displayed only when the optional Additional Print

OFF

ON Select whether to feed media to the after heater after printing

OFF

one-byte alphabet and numbers.
Giving a name for easy identification is recommended.

Executes this setting when a banding (horizontal strip-shaped
patterns, uneven colors or lines) cannot be solved, even though
head cleaning or Gap Adjustment is executed.
Check the printed patterns visually and adjust it by entering the
values.

2.5 if printout is scratched or smudged. Choosing a larger gap
than required may result in ink status inside the printer, reduced
print quality, or shorter product life.

results seem grainy or out of focus. When printing in both
directions, select Manual (Bi-D). If the graininess or
misalignment is not improved after performing Manual (Bi-D),
try Manual (Dual Head). If there is still no improvement,
perform Manual (Uni-D). When printing in one direction, select
Manual (Dual Head). If the graininess or misalignment is not
improved after performing Manual (Dual Head), perform
Manual (Uni-D).

Temperature is 55 °C.
Sets a time period to pause the Print Head movement for drying

the ink between 0.0 to 10.0 seconds. Depending on the media
type and density, drying ink may take longer. When leaked ink
or ink smear appears on the printed result, set the drying time
longer.

Drying System is installed. Select On to enable, or Off to
disable, the optional Additional Print Drying System. Note that
even when On is selected, the additional print drying system
will turn off with the heaters when the Heat Off Timer expires.
The additional print drying system will turn back on when the
heaters resume operation.

(On/Off).
Select On if the media will be cu t before the next job starts.
Note, however, that the margin will increase.

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Mode 0 If there is a section without print data (a blank area) during a

job, the media is fed quickly. If the value for the selected mode
is small, the media is fed at a quicker speed. If this mode does
not allow the ink to dry sufficiently, see the following section
and change the mode.

Choose the range in which the print head moves during printing.
[Data Width] restricts print head movement to the printed area.
Restricting the extent of print head movement increases print
speed.
If [Data Width] is selected, the print head will move the full
width of the largest media supported by the printer. Select this
option for more even print results with less variation.

Choose [Printable Side Out] or [Printable Side In] according to
how the media is rolled.

Choose [Periodically] or [Every page] to have the printer
automatically monitor and adjust media tension during printing
for optimal results, [Off] to disable automatic tension
adjustment. [Periodically] is recommended in most
circumstances.
Select [Every page] for more precise tensioning, but note that
print times will increase.

Media Setup Customize Settings

1 to 30
(Media setting bank)

Heating & Drying Blank Area Feed

Media Suction 0 to 10 Se t it to a suct ion level appropriate for the used media.

Data Width

Head Movement

Printer Full Width

Multi-Strike Printing

Roll Type

Tension
Measurement

OFF Choose the number of times each line is printed.
2 to 8
Printable Side Out
Printable Side In

Periodically

Every Page

Mode 1
Mode 2

Mode 3

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Auto - Auto is recommended in most situations. If Media Size Check is
Manual 0 to 40
Auto -

Manual 1 to 9

LV1 Choose a slower feed speed if thin media is creased or torn or
LV2

On

Off

Yes
No

not On when Auto is set, the appropriate tension is not applied
because the media width cannot be detected.
If Media Size Check is Off, set Feeding Tension to Manual and
then set the recommended value for the media width. If Feeding
Tension is set to Auto and creases appear during printing or
black bands (dark stripes) appear in the print results, set Feeding
Tension to Manual. When Manual is set, we recommend setting
Feeding Tension to a recommended value that complies with
the width of the loaded media. See the User’s Guide.
If other values are used, banding (horizontal banding, lines, or
strips of uneven color) or wrinkles may appear in the print
results.

sticks together during printing. The lower the value, the slower
the speed.

Select whether to enable (On) or disable (Off) operations to
prevent media from sticking when the printer is turned on or
when printing starts. Since operations take longer when On is
selected, we recommend setting this to Off. Depending on the
media type, it may easily adhere to the platen. If operations are
performed while the media is on the platen, the media is not fed
correctly and could cause a jam. If this occurs, set On.

If [Yes] is selected, the setting content of selected media
settings are returned to the default settings.

2.5 if printout is scratched or smudged. Choosing a larger gap
than required may result in ink status inside the printer, reduced
print quality, or shorter product life.

Media Setup

Customize Settings

RIP Settings Platen Gap

1 to 30 (Media
setting bank)

Feeding Tension

Take-up Tension

Feed Speed

Prevent Sticking

Restore Settings

1.5 The default setting of 2.0 is recommended in most situations.

2.0

2.5

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

0.1 to 1.0 mm (4 to 40
mil)

Sets the length of the media to be used between 0.1 to 1.0 mm.

results seem grainy or out of focus. When printing in both
directions, select Manual (Bi-D). If the graininess or
misalignment is not improved after performing Manual (Bi-D),
try Manual (Dual Head). If there is still no improvement,
perform Manual (Uni-D). When printing in one direction, select
Manual (Dual Head). If the graininess or misalignment is not
improved after performing Manual (Dual Head), perform
Manual (Uni-D).

Choose [Printable Side Out] or [Printable Side In] according to
how the media is rolled.

The default setting of Auto is recommended in most situations.
If creases appear in the media during p rinting, we recommend
using Manual and setting the value to higher than Lv32.

When banding (horizontal banding, tint unevenness, or stripes)
occurs in printing results, we recommend using Manual and
setting the value to lower than Lv32.

When Media Size Check is set to Off, set Manual, and then set
Feeding Tension to a recommended value that complies with
the width of the loaded media.

If media wrinkles when printing, or white banding (white or
light lines) appears in the print results, we recommend using
Manual and setting the value to lower than Lv7. Make the
same settings if ink adheres to the back of the take-up roll. If
thick media cannot be wound correctly, we recommend using
Manual and setting the value to higher than Lv7.

Media Setup RIP Settings

Head Alignment

Roll Type

Tension
Measurement

Feeding Tension

Take-up Tension

Input thickness.

Manual (Uni-D) Select Head Alignment to realign the print head when print
Manual (Bi-D)

Manual (Dual Head)

Printable Side Out
Printable Side In
Periodically

Every Page

Auto - The default setting of Auto is recommended in most situations.
Manual 0 to 40
Auto -

Manual 1 to 9

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Select whether to enable (On) or disable (Off) operations to
prevent media from sticking when the printer is turned on or
when printing starts. Since operations take longer when On is
selected, we recommend setting this to Off. Depending on the
media type, it may easily adhere to the platen. If operations are
performed while the media is on the platen, the media is not fed
correctly and could cause a jam. If this occurs, set On.

If [Yes] is selected, the setting content of selected media
settings are returned to the default settings.

Media Setup

On

Prevent Sticking

RIP Settings

Restore Settings

Print Media List Print Print the contents of media setting banks 1 to 30.

Off

Yes
No

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Sets the side margin from the media’s right end while the media
is set in the printer. The media’s right end differs depending on
[Media End Check] setting in the Setup Menu as follows.

Printer Setup

Side Margin (Right) 3 to 25 mm (0.12 to 1.00inch)

Side Margin (Left) 3 to 25 mm (0.12 to 1.00inch)

Print Start Position 0 to 800 mm (0.00 to 32.00 inch)

Normal --- Allows you to enter a margin between pages. Even after making

Margin Between Pages

Media Size Check

No Margin -10 mm to +10 mm

ON Selects [On] to detect the media width and the top or [Off] to set

OFF

When Media End Check is On: Right end of the media
When Media End Check is Off: Right end standard position (the
position up to Platen through the center of the media set position
attached on the Pre Heater)

Sets the side margin from the media left end while the media is
set in the printer. The media left end differs depending on
[Media End Check] setting in the Setup Menu as follows.
When Media End Check is On: Left end of the media
When Media End Check is Off: The position to the left 64 inch
from the right end standard position

Adjust this parameter if you want to print from the near center
of the media or if you want to shift the printed area left from the
Side Margin (Right) setting. The area between the right edge of
the media and Print Start Position is left blank. If a value is
selected for Side Margin (Right), an additional area
corresponding to the width selected for Side Margin (Right) will
be left blank. See the following for more information.

adjustments, the size of the margin may change depending on
the media and usage environment. The margin increases when
the number is moved in the + direction, and decreases when the
number is moved in the - direction.

it to off. Select [Off] and print when Media Size error is
displayed even though the media is set correctly. However,
when this setting is set to [Off], the printed data can be out of
range of the media. If it happens, the ink contaminates the inside
of the printer. Setting to [On] is recommended usually.

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Selects [On] to detect the media end or [Off] to set it to off.
Select [Off] and print when Media Out error is displayed even
though the media is set correctly. Setting to [On] is
recommended usually.

Selects [On] to stop printing and display an error on the control
panel screen when the set media is skewed, or [Off] to continue
to print. The skewed media causes media jam, so setting to [On]
is recommended usually.

Select whether or not (Continue/Stop Printing) to print the
remaining data after replacement.

Selects the execution timing for the periodical check pattern
printing from [Off] or one of the values between per [1] page to
per [10] pages. When this is set to [Off], the periodical check
pattern printing is not executed. When one of the values
between per [1] page to per [10] pages is selected, the check
pattern is printed on the top of the set page. Allows you to judge
whether any clogging can be seen in the following printing by
checking the check patterns later on.

[Off] or once per [1] hour to per [240] hours. When this is set to
[Off], Periodical Cleaning is not executed. When one of the
values between per [1] hour to per [240] hours is selected, head
cleaning is performed automatically when the set time has
passed. If the set time has come when the printer is printing or
in the sleep mode, Periodical Cleaning is performed after
finishing the job or mode. In addition, the time counter is
cleared in the timings listed below.

 When the set value of this setting is changed.
 When All Nozzles Cleaning is performed manually.

Selects the execution timing for the periodical head cleaning
from [Off] or one of the values between per [1] page to per [10]
pages. When this is set to [Off], Periodical Cleaning is not
executed. When one of the values between per [1] page to per
[10] pages is selected, head cleaning is performed automati cally
before printing the set page.

Printer Setup

Media End Check

Media Skew Check

Media End Option

Print Nozzle Pattern

Periodical Cleaning

Cleaning Cycle

ON

OFF

ON

OFF
Continue

Stop Printing

OFF

1 to 10 pages

Light

Medium

Heavy

Power

OFF

to 10 pages

Off Selects the execution timing for periodical head cleaning from
1 - 240 hours
Off
1 - 240 hours
Off
1 - 240 hours
Off

1 - 240 hours

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Turns to the sleep mode automatically when no error is
occurring, no print job receiving or there are no operations on
the control panel. In this setting, sets the ti me to turn to the slee p
mode automatically. When the printer turns to the sleep mode,
the screen display on the control panel disappears, and all
Heaters and internal motors turn off to reduce power
consumption. When the optional additional dryer is installed,

Printer Setup

Maintenance

Heat Off Timer 15 - 240 min

Restore Settings

Nozzle Check

Print At Right
Print At Center
Print At Left

Yes
No

Print

the fan stops in the sleep mode. Button operations on the control
panel (except [P] button) recovers the screen display on the
control panel. However, when there are no operations in this
condition, the screen display disappears again in about 30
seconds. The printer wakes from the sleep mode completely and
recovers normally, only when the operation with a hardware
operation is executed such as receiving a print job or operating
the Media Set Lever.

When this is set to [Yes], returns the set values in [Printer
Setup] menus to their factory default.

Prints the check patterns. Check them visually and execute head
cleaning when blurring or space can be seen.

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Maintenance

Printer Status

Network Setup

All Nozzles

Head 1/Head 2
Head 1
Head 2

Cleaning

Selected Nozzles

Head Maintenance Move Head

Waste Ink Counter ---

Print Status Sheet Print

Firmware Version XXXXXX,X_XX,XXXX Displays the firmware version of the printer.

Auto

IP Address Setting

Print Status Sheet Print Prints the list of current Network Setup.

Restore Settings

Panel

Yes
No

IP: XXX.XXX.XXX.XXX
SM: XXX.XXX.XXX.XXX
DG: XXX.XXX.XXX.XXX

Execute (Light)
Execute (Medium)
Execute (Heavy)

Execute (Light)
Execute (Medium)
Execute (Heavy)

Checks the pattern numbers which blurring or space can be seen
in their check patterns. Selects all lines or the nozzle lines
including the numbers, then executes head cleaning. When this
is set to [All Nozzles], executes head cleaning for all nozzles.
When [Selected Nozzles] is selected, selects nozzle lines and
executes head cleaning only for them. Select the cleaning level
from [Execute (Light)], [Execute (Medium)] or [Execute
(Heavy)]. Select [Execute (Light)] at first. When blurring or
space can be seen even though [Execute (Light)] is executed,
select [Execute (Medium)]. When blurring or space can be seen
even though [Execute (Medium)] is executed, select [Execute
(Heavy)].

Position the print head for maintenance. Perform such
maintenance as cleaning the wiper, caps, and the area around
print head only after using this option to position the head for
cleaning. Moving the print head manually could cause
malfunction.

If you replace the Waste Ink Bottle before being prompted by a
message indicating the replacement interval of the Waste Ink
Bottle in the control panel, run the Waste Ink Counter option
after replacement.

Prints the list of current Printer Setup status, product life or
periodic replacement parts status. You can check each piece of
information at once.

Sets the IP address, the subnet mask and the default gateway
manually.

Returns the set values of Network Setup menus to their factory
default.

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Table 1-17. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Sets the date and time for the internal clock. The set time is used
for printing the job status and the printer status.

Selects the language used for the control panel display.

Selects the unit of length to be used for various length
information.

Selects the unit of temperature used for the control panel
display.

Enable (On) or disable (Off) the buzzer that sounds when an
error occurs.

Selects [On] to inform an error and alert or [Off] to set it to off.
This setting informs with turning the Alert Lamp On/Off.

default except for Date And Time, Language, Unit: Length and
Unit: Temperature in Preference menu.

Preference

Reset All Settings

Date And Time YY/MM/DD HH:MM

Japanese
English
French
Italian
German

Language

Unit: Length

Unit: Temperature

Alert Sound Setting

Alert Lamp Setting

Portuguese
Spanish
Dutch
Russian
Korean
Chinese
m
ft/in
°C
F
ON
OFF
ON
OFF
Yes When this is set to [Yes], returns all settings to their factory

No

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1.5.2 Serviceman Mode

The Serviceman Mode is intended to be used by a service person for servicing the printer.

HOW TO START & QUIT

1. Turn the printer on by pressing the [Menu], [Back], and [OK] buttons together.

2. Turn the printer off to quit the Serviceman Mode.

SERVICEMAN MODE MENU LIST

Menu

Class 1 2 3

Rear AD Adjusts the AD value of the PE Sensor.
CR Un Cap Unlocks or re-locks the carriage and uncaps/re-caps the Print Head.

Red

Mecha Adjustment

Life CR

LCD RGB Check

Blue

Panel Check Checks the operation of the buttons and the LEDs.

Sensor Check

PE
ILS

PG

H to F Speed

F to H Speed

Page Size
Fan
Life Count

PGtyp
PG+
PG++
400 CPS
500 CPS
400 CPS
500 CPS

Explanation

Checks the operation of the LCD.Green

Checks the operation of sensors.

Used only in manufacturing processes. Not used in service operations.

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Menu

Class 1 2 3

Feed Amount 1

PS1

Feed Speed 1

Feed Amount 2

PF

Feed Speed 2

Life

Wait
Fan
Life Count

PG

APG

Wait
Life Count

Display Count

PS2
PS3
PS4

PS1
PS2
PS3
PS4

PGtyp
PG+
PG++

Explanation

Used only in manufacturing processes. Not used in service operations.

PRODUCT DESCRIPTION Control Panel 36

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TROUBLE SHOOTING

CHAPTER

2

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2.1 Overview

This section explains the basic procedure for troubleshooting problems on the printer
quickly and efficiently.

When carrying out the troubleshooting procedures, take a flexible measure following
your sales company's policy and considering the troubling situation.

2.1.1 Preliminary Check

Make sure to verify or perform the following basic items whenever servicing the
printer.

2.1.1.1 Check for the usage environment

Check the user's usage environment.

 Temperature/humidity of the installation site

(For the guaranteed environment, See "1.2.1 Basic Specifications" (See P

14).)

 What type of media is used (manufacturer/type/width/thickness)?
 Genuine ink or 3rd party's ink?
 F/W version (the latest?)
 Error code

2.1.1.2 Recurrence check of the trouble

Check if the trouble the user claims recurs with the returned printer.

 If the F/W was not the latest, with the user's agreement, update the F/W to the

latest one and check if the trouble recurs.

2.1.1.3 Check for the counter values/history

Download NVRAM and check the following with NVRAM Viewer. (For the check
method, see p282.)

 Counter history of the periodic replacement parts. (if any part's life is near.)
 Printer's operating history (if any cause for the trouble exists)
 Error history (the frequency/history of errors related with the trouble)

2.1.1.4 Test print check

For the trouble related with print quality, carry out “Image Print” and check the current
adjustment status. (For the procedure of test print, see p292.)

 Check also the following if necessary.

Phenomenon Check Item

The installation site inclined?
Any vibrating equipment near the site?

Bad print quality

Missing dots/bad print quality Near a conditioner's ventilation duct?

The user's panel settings
Is the interior dirty?
Clean it if dirty.

TROUBLE SHOOTING Overview 38

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

2.1.2 Troubleshooting Procedure

Refer to the following items according to the observed symptom, carry out the
corresponding troubleshooting following the procedures described in the next sections.

1. Trouble with a Maintenance Request or Service Call Error. (See P.40, P. 44)

2. Trouble on print quality (See P.62)

3. Trouble on paper feeding (See P.68)

4. Other troubles (See P.70)

5. Trouble on Service Program (See P.74)

6. Trouble on NVRAM Viewer (See P.75)

2.1.3 Procedure after troubleshooting

2.1.3.1 If the trouble has been successfully solved

 Check if the movement of the covers is normal (without any damage, noises).

If any abnormality is found, lubricate or replace the faulty parts.

 Carry out the cleaning after repair.
 Prepare a report (nozzle check pattern and images of trouble such as ink

leakage should be attached) on the repair. (follow your company/local office's
policy.)

2.1.3.2 If necessary to escalate the trouble case

Make a report with the following data.

 Backed-up NVRAM data
 Firmware version
 Service program version
 For bad prin t quali ty: a print sample with the marked symptom and a printed

test pattern.

 For faulty pa rts: the faulty part s themselves and a photos of the troubling

section.

 Information on the user/the repair listed below

This is a format of the escalation report. At least check out the items on the
list and register the case in the escalation system.

• Model name

• Serial number

• With or without options

• Content of the claim from the user

• Date of occurrence

• Trouble occurrence conditions/recurrence method

• What the service person actually observed

(Check items before check, the content of troubleshooting and repair.)

• Date of escalation

• Purpose of escalation

(Measures what the user/service person want done)

• Degree of urgency (S/A/B/C)

S: High (those which may cause a death, ignition, etc.)
A: Problems, bugs
B: Strong request
C: Inquiry

• Deadline for the response

• Repair history

• Part-replacement history

TROUBLE SHOOTING Overview 39

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SC-F9200 Series Revision C

2.2 Remedies for Maintenance Requests

This section describes the remedies for maintenance requests. Maintenance requests do not effect the printer’s operation; therefore, you can continue the current printing. When a
maintenance request error occurs, the printer displays on the LCD a hexadecimal code of “NNNN” which correspond to the bit numbers assigned to error statuses as shown in the
table below.

There are 2 types of Maintenance Request; One is “Old Type“ and the other is “New Type“. It is possible to find out which type is matched by Serial Number of the printer show n
as Table2-1.

Table 2-1. How to find out by Serial Number

NA

Latin

Euro(West/Export)

CISMEA

Old

Type

New

Type

1: Ex):If the Seria l Number is W3ME000254, it is later than W3ME000253.

Therefore W3ME000254 was manufactured by New Type and its Maintenance Request is matched on Table2-3.

earlier than
W3ME000253
Ex):W3ME000252

W3ME000253
or later
Ex):W3ME000254

EAL

earlier than
W3PE000007
Ex):W3PE000006

W3PE000007
or later
Ex):W3PE000008

ESP

EPIL_ESP

earlier than
W3QE000029
Ex):W3QE000028

W3QE000029
or later
Ex):W3QE000030

EPIL_India ETT EKL

earlier than
W3UE000027
Ex):W3UE000026

W3UE000027
or later
Ex):W3UE000028

earlier than
W3RE000019
Ex):W3RE000018

W3RE000019
or later
Ex):W3RE000020

earlier than
W3SE000032
Ex):W3SE000031

W3SE000032
or later
Ex):W3SE000033

ECC
EHK

earlier than
W3TE000137
Ex):W3TE000136

W3TE000137
or later
Ex):W3TE000138

TROUBLE SHOOTING Remedies for Maintenance Requests 40

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SC-F9200 Series Revision C

Table 2-2. List of the Maintenance Requests for Old Type

Bit assignment (Binary)

31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0

00000000000000000000000000000001 00000001 Reserved
000000000000000000000000000000
00000000000000000000000000000
0000000000000000000000000000
000000000000000000000000000
00000000000000000000000000
0000000000000000000000000
000000000000000000000000
00000000000000000000000
0000000000000000000000
000000000000000000000
00000000000000000000
0000000000000000000
000000000000000000
00000000000000000
0000000000000000
000000000000000
00000000000000
0000000000000
000000000000
00000000000
0000000000

000000000
0000000010000000000000000000000000800000 Reserved

0000000
000000
00000
0000
000
00

100000000000000000000000000000040000000 Reserved

0
1000000000000000000000000000000080000000 Reserved

1000000000000000000000000000010000000 Reserved

10000000000000000000000000000020000000 Reserved

10000000000000000000000000004000000 Reserved

100000000000000000000000000008000000 Reserved

100000000000000000000000001000000 Reserved

1000000000000000000000000002000000PF Motor Cooling Fan lockFan failure

1000000000000000000000000400000Ink Holder

10000000000000000000000100000 Reserved

100000000000000000000000200000 Reserved

100000000000000000000040000 Reserved

1000000000000000000000080000 Reserved

1000000000000000000010000 Reserved

10000000000000000000020000 Reserved

10000000000000000004000 Reserved

100000000000000000008000CR Motor Cooling Fan lockFan failure

100000000000000001000RTC Date/time not set

1000000000000000002000 Reserved

1000000000000000400 Reel Gear Near the end of life

10000000000000000800RTC battery Out of battery

10000000000000100 Reserved

1000000000 00000200Ink Tube Near the end of life

1000000 00000040Pump Cap Unit Near the end of life

10000000 00000080Ink Holder Near the end of life

1000000000010 Reserved

10000000000020 Reserved

10000000004 Reserved

100000000008 Reserved

Hexadeci

mal

1 0 00000002 Duct CR (Ink path) Near the end of life

Part/Component

causing the error

Status

Reach the end of
life (Suction pump)

TROUBLE SHOOTING Remedies for Maintenance Requests 41

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-3. List of the Maintenance Requests for New Type

Bit assignment (Binary)

31 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0

00000000000000000000000000000001 00000001 Reserved
000000000000000000000000000000
00000000000000000000000000000
0000000000000000000000000000
000000000000000000000000000
00000000000000000000000000
0000000000000000000000000
000000000000000000000000
00000000000000000000000
0000000000000000000000
000000000000000000000
00000000000000000000
0000000000000000000
000000000000000000
00000000000000000
0000000000000000
000000000000000

00000000000000
0000000000000100000000000000000000040000 Reserved

000000000000
00000000000

0000000000

0000000001000000000000000000000000400000Pump Cap Unit(Home)

0000000010000000000000000000000000800000Ink Holder(Home)

0000000100000000000000000000000001000000Ink Holder(Full)

0000001000000000000000000000000002000000Ink Tube
0000010000000000000000000000000004000000 Reserved

0000
000
00
0
1000000000000000000000000000000080000000 Reserved

10000000000000000000000000000020000000 Reserved

100000000000000000000000000000040000000 Reserved

100000000000000000000000000008000000 Reserved

1000000000000000000000000000010000000 Reserved

100000000000000000000000200000Pump Cap Unit(Full)

1000000000000000000000080000 Reserved

10000000000000000000000100000 Reserved

1000000000000000000010000 Reserved

10000000000000000000020000Duct CR (Ink path)

10000000000000000004000PF Motor Cooling Fan lockFan failure

100000000000000000008000CR Motor Cooling Fan lockFan failure

100000000000000001000RTC Date/time not set

1000000000000000002000 Reserved

10000000000 00000400Reel Gear Near the end of life

10000000000000000800RTC battery Out of battery

100000000 00000100Ink Holder(Full) Near the end of life

1000000000 00000200Ink Tube Near the end of life

1000000 00000040Pump Cap Unit(Home) Near the end of life

10000000 00000080Ink Holder(Home) Near the end of life

1000000000010 Reserved

10000000000020Pump Cap Unit(Full) Near the end of life

10000000004 Reserved

100000000008 Reserved

Hexadeci

mal

1 0 00000002 Duct CR (Ink path) Near the end of life

Part/Component

causing the error

Status

Reach the end of
life

Reach the end of
life (Suction pump)
Reach the end of
life (Suction pump)

Reach the end of
life
Reach the end of

life
Reach the end of

life

TROUBLE SHOOTING Remedies for Maintenance Requests 42

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SC-F9200 Series Revision C

Note : Ex): When “Maintenance Request C00” is displayed.

As “C00” in hexadecimal means “0000000000000000000110000000000” in binary, you can find out the code is assigned to Bit-11 and Bit-12 referring to the above table.
In this case, two errors are occurring simultaneously. (Bit-11: out of battery/ Bit-12: the date/time not set.)

TROUBLE SHOOTING Remedies for Maintenance Requests 43

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SC-F9200 Series Revision C

2.3 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1101 Ink Tubes life error

1125 CR HP detection error

CR Motor

1138

overcurrent error

CR Motor

1139

oscillation error

The Ink Tubes have reached the end of their service
life. (CR scan pass counter has reached a
predetermined limit.)

The CR Unit does not respond to the CR HP Sensor,
or the sensor failed to detect the home position.

 CR HP Sensor failure
 False detection of the home due to paper jam or

any other obstacle

 Misreading of the CR Scale
 CR Lock is damaged.

1. Connection failure of the CR Motor or the CR
Encoder.

2. Number of over current is reached limit of the CR
motor

 Irregular load
 CR Encoder failure
 CR Motor failure

The control terminal (Vre terminal) of the CR Motor
driver has shorted out.

---

1. Is the CR HP Sensor out of order? Does the light
shielding plate react to the sensor?

2. Is there any paper jammed inside the printer?

3. Does the CR Scale have any scratches or dirt?

4. Does the CR Encoder work properly? Check it
using the Service Program.

5. Does the CR Lock function normally?

1. Is there any problems such as damaged cable in the
connections below?

 CR HP Sensor
 CR Encoder to SUB Board (CN102)
 CR Motor to SUB-M Board (CN1)

2. Does the CR Encoder work properly? Check it
using the Service Program.

1. Is the CR Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the CR Motor
driver?

Replace the Ink Tubes

(Page 293).

counter

1. Replace the CR HP Sensor.

2. Re-install the CR Encoder. If it is faulty, replace

(Page 166)

it.

3. Clean the CR Scale using ethanol.

4. Replace the CR Scale.

5. Replace the CR Lock (Pump Cap Unit). (Page

170, 177)

1. Replace the CR HP Sensor.

2. Replace the CR Encoder. (Page 166)

3. Replace the CR Motor. (Page 161)

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 123)

(Page 196) and reset the

(Page 164)

(Page 157)

(Page 164)

TROUBLE SHOOTING Remedies for Service Call Error 44

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Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1. Is the CR Unit being attached correctly?

2. Is there any foreign materials on the CR Unit drive
path?

3. Is there any problems such as damaged cable in the
connections below?

 CR Encoder to SUB Board (CN102)
 CR Motor to SUB-M Board (CN1)

4. Does the CR Encoder work properly? Check it
using the Service Program.

Does the CR Encoder work properly? Check it using
the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 CR Encoder to SUB Board (CN102)
 CR Motor to SUB-M Board (CN1)

2. Is the tension of the CR Timing Belt proper?

3. Does the CR Encoder work properly? Check it
using the Service Program.

---

Does the CR Encoder work properly? Check it using
the Service Program.

1. Re-install the CR Unit. (Page 200)

2. Replace the CR Encoder. (Page 166)

3. Replace the CR Motor. (Page 161)

1. Replace the CR Encoder.

(Page 166)

2. Replace the SUB Board. (Page 131)

3. Replace the Main Board. (Page 123)

1. Adjust the tension of the CR Timing Belt.

297)

2. Replace the CR Encoder. (Page 166)

Replace the Main Board. (Page 123)

1. Replace the CR Encoder. (Page 166)

2. Replace the CR Motor. (Page 161)

3. Replace the SUB Board. (Page 131)

4. Replace the Main Board. (Page 123)

(Page

CR Motor

113A

overload error

CR Motor

113B

over speed error

CR Motor

113C

reversing error

CR Motor

113D

driving time-out error

CR Motor

113E

velocity deviation error

Overcurrent to the CR Motor was detected.

 CR Encoder cable is damaged.
 CR Motor cable is damaged.
 Irregular load
 CR Encoder failure
 CR Motor failure

The CR Motor was driven at a speed faster than a
predetermined one during deceleration.

 Irregular load
 CR Encoder failure
 SUB Board is damaged.
 CR Motor driver failure

The number of occurrences of reversing the CR
Motor has reached a predetermined limit.

 The polarity of CR Encoder cable is opposite.
 The polarity of CR Motor cable is opposite.
 Slipping of the teeth of CR Timing Belt
 CR Encoder failure

Abnormally-long driving duration of the CR Motor
was detected.

 Irregular load
 Firmware becomes out of control.

The CR Motor was driven at a speed abnormally
faster than a predetermined one during acceleration or
deceleration.

 Irregular load
 CR Encoder failure
 CR Motor failure
 SUB Board is damaged.
 CR Motor driver failure

TROUBLE SHOOTING Remedies for Service Call Error 45

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

CR Motor

113F

lock error

PF Motor

1229

oscillation error

PF Motor

122A

overload error

PF Motor

122B

over speed error

PF Motor

122C

reversing error

PF Motor

122D

driving time-out error

The CR Motor was driven at a speed abnormally
slower than a predetermined one during operation.

 CR Encoder cable is damaged.
 CR Motor cable is damaged.
 Irregular load
 CR Encoder failure
 CR Motor failure

The control terminal (Vre terminal) of the PF Motor
driver has shorted out.

Overcurrent to the PF Motor was detected.

 PF Encoder cable is damaged.
 PF Motor cable is damaged.
 Irregular load
 PF Encoder failure
 PF Motor failure

 Contamination of PF Encoder
 Increase of load (paper jam)
 Cable disconnection

PF Motor rotated in the reverse direction.
Abnormally-long driving duration of the PF Motor

was detected.

 Irregular load
 Firmware becomes out of control.

1. Is there any problems such as damaged cable in the
connections below?

 CR Encoder to SUB Board (CN102)
 CR Motor to SUB-M Board (CN1)

2. Does the CR Encoder work properly? Check it
using the Service Program.

1. Is the PF Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the PF Motor
driver?

Does the PF Encoder work properly? Check it using
the Service Program.

1. Is the PF Encoder contaminated?

2. Is there any foreign materials on the paper path?

3. Check the Interface cable for breaking.

---

---

1. Replace the CR Encoder.

(Page 166)

2. Replace the CR Motor. (Page 161)

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 123)

1. Replace the PF Encoder.

2. Replace the Main Board. (Page 123)

1. Replace the PF Encoder.

2. Replace the FFC of the PF Encoder.

3. Replace the PF Motor.
Replace the PF Motor.

Replace the Main Board. (Page 123)

(Page 215)

(Page 215)

(Page 213)

(Page 213)

TROUBLE SHOOTING Remedies for Service Call Error 46

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

The PF Motor was driven at a speed abnormally faster
than a predetermined one during acceleration or

PF Motor

122E

velocity deviation error

PF Motor

122F

lock error

Head driver

131B

(transmission gate)
overheat error

Pump Motor

1418

overcurrent error

Pump Motor

1419

oscillation error

deceleration.

 Irregular load
 PF Encoder failure
 PF Motor failure
 SUB Board is damaged.
 PF Motor driver failure

The PF Motor was driven at a speed abnormally
slower than a predetermined one during operation.

 CR Encoder cable disconnection
 CR Motor cable disconnection
 Irregular load
 PF Encoder failure
 PF Motor failure

The temperature of the Head driver rises, and has
reached a predetermined limit.

 Connection failure of the Pump Motor or the Pump

Motor encoder.

 The number of occurrences of overcurrent to the

Pump Motor has reached a predetermined limit.

 Irregular load
 Pump Motor encoder failure
 Pump Motor failure

The control terminal (Vre terminal) of the Pump
Motor driver has shorted out.

Does the PF Encoder work properly? Check it using
the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 PF Encoder to SUB Board (CN102)
 PF Motor to SUB-M Board (CN1)

2. Does the PF Encoder work properly? Check it
using the Service Program.

1. Turn the power off and then back on. Does the
printer recover from the error?

2. Is the FFC connected to the connector properly
without being tilted?

1. Is there any problems such as damaged cable in the
connections below?

 Pump Motor (Pump Motor encoder) to Main

Board (CN210/CN230)

2. Does the Pump Motor encoder work properly?
Check it using the Service Program.

1. Is the Pump Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the Pump
Motor driver?

1. Replace the PF Encoder.

2. Replace the PF Motor. (Page 213)

3. Replace the Main Board. (Page 123)

1. Replace the PF Encoder.

2. Replace the PF Motor. (Page 213)

1. Replace the Head FFC.

2. Replace the Print Head. (Page 144)

Replace the Pump Motor encoder and Pump Motor
(Pump Cap Unit 2). (Page 177)

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 123)

(Page 215)

(Page 215)

(Page 150)

TROUBLE SHOOTING Remedies for Service Call Error 47

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

Pump Motor

141A

overload error

Pump Motor

141B

over speed error

Pump Motor

141C

reversing error

Pump Motor

141D

driving time-out error

Overcurrent to the Pump Motor was detected.

 Pump Motor encoder cable disconnection
 Pump Motor cable disconnection
 Irregular load
 Pump Motor encoder failure
 Pump Motor failure

The Pump Motor was driven at a speed faster than a
predetermined one during deceleration.

 Irregular load
 Pump Motor encoder failure
 Pump Motor driver failure

The number of occurrences of reversing the Pump
Motor has reached a predetermined limit.

 The polarity of Pump Motor encoder cable is

opposite.

 The polarity of Pump Motor cable is opposite.

Abnormally-long driving duration of the Pump Motor
was detected.

 Irregular load
 Firmware becomes out of control.

1. Is there any problems such as damaged cable in the
connections below?

 Pump Motor (Pump Motor encoder) to Main

Board (CN210/CN230)

2. Does the Pump Motor encoder work properly?
Check it using the Service Program.

Does the Pump Motor encoder work properly? Check
it using the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 Pump Motor (Pump Motor encoder) to Main

Board (CN210/CN230)

2. Does the Pump Motor encoder work properly?
Check it using the Service Program.

---

Replace the Pump Motor encoder and Pump Motor
(Pump Cap Unit 2).

(Page 177)

1. Replace the Pump Motor encoder (Pump Cap

Unit2). (Page 177)

2. Replace the Main Board. (Page 123)

Replace the Pump Motor encoder (Pump Cap Unit

2). (Page 177)

Replace the Main Board. (Page 123)

TROUBLE SHOOTING Remedies for Service Call Error 48

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

The Pump Motor was driven at a speed abnormally
faster than a predetermined one during acceleration or

Pump Motor

141E

velocity deviation error

Pump Motor

141F

lock error

MNU1 overcurrent

14A8

error

14A9 MNU1 oscillation error
14AA MNU1 overload error
14AB MNU1 over speed error
14AC MNU1 reversing error

14AD

14AE

MNU1 driving time-out
error

MNU1 velocity
deviation error

14AF MNU1 lock error

Pump cap unit 1

1430

Suction pump life error

Pump cap unit 2

1431

Suction pump life error

1432 Ink Holder 1 life error

deceleration.

 Irregular load
 Pump Motor encoder failure
 Pump Motor failure
 Pump Motor driver failure

The PF Motor was driven at a speed abnormally
slower than a predetermined one during operation.

 Irregular load
 Pump Motor encoder failure
 Pump Motor failure

Failure of the Pump Cap Unit 1

The Pump Cap Unit 1 has reached the end of its
service life. (The total number of revolutions of the
Pump Motor has reached a predetermined limit)

The Pump Cap Unit 2 has reached the end of its
service life. (The total number of revolutions of the
Pump Motor has reached a predetermined limit)

The Ink Holder 1 has reached the end of its service
life. (The total number of times that the holder was
removed from the printer has reached a predetermined
limit)

Does the Pump Motor encoder work properly? Check
it using the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 Pump Motor (Pump Motor encoder) to Main

Board (CN210/CN230)

2. Does the Pump Motor encoder work properly?
Check it using the Service Program.

1. Is the cable (Pump Cap Unit 1 to Main Board)
connected properly?

2. Does the Pump Cap Unit 1 operate normally?

3. Is the Main Board out of order?

---

---

---

1. Replace the Pump Motor encoder and Pump
Motor (Pump Cap Unit 2).

2. Replace the Main Board. (Page 123)

Replace the Pump Motor encoder and Pump Motor
(Pump Cap Unit 2).

1. Reconnect the cable.

2. Replace the cable.

3. Replace the Pump Cap Unit 1.

4. Replace the Main Board. (Page 123)

Replace the Pump Cap Unit 1
the counter (Page 293).

Replace the Pump Cap Unit 2
the counter (Page 293).

Replace the Ink Holder 1

(Page 293).

counter

(Page 177)

(Page 177)

(Page 170)

(Page 170) and reset

(Page 177) and reset

(Page 183) and reset the

TROUBLE SHOOTING Remedies for Service Call Error 49

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

The IC Holder 2 has reached the end of its service

1433 IC Holder 2 life error

Ink Path CR Assy

1435

life error
Pump Cap Unit 1

1410

undetectable error
Pump Cap Unit 2

1411

undetectable error
Wrong ink mixture

1417

error

PG position

150C

undetectable error

APG Motor

1519

oscillation error

APG Motor

151A

overload error

life. (The total number of times the ink cartridge is
removed from the printer has reached a predetermined
limit)

The Ink Path CR Assy has reached the end of its
service life.

Pump Cap Unit 1 failure Is the sensor cable properly connected? Replace the Pump Cap Unit 1. (Page 170)

Pump Cap Unit 2 failure Is the sensor cable properly connected? Replace the Pump Cap Unit 2.
Wrong color ink was filled in the ink tank. This error

occurs if the combination of the ink holder and the
chip unit is not correct.

When changing the PG, the PG sensor could not
detect the PG position.

The control terminal (Vre terminal) of the APG Motor
driver has shorted out.

 Connection failure of the APG Motor.
 Overcurrent to the APG Motor was detec ted.

 APG Motor cable is damaged.
 Irregular load
 APG encoder failure
 APG Motor failure

Check if wrong color ink is filled (check if the
combination of the ink holder and the chip unit is
correct.)

1. Is the PG Sensor out of order? Does the light
shielding plate react to the sensor?

2. Do the planetary gearing work normally? Do the
planet gears and outer gears properly engage with
each other?

3. Is the CR Unit out of its home position?

1. Is the APG Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the APG
Motor driver?

Is there any problems such as damaged cable in the
connections below?

 APG Motor (APG encoder) to Main Board

(CN210/CN203)

---

---

Replace the IC Holder 2 (Page 189) and reset the
counter (Page 293).

Replace the Ink Path CR Assy (Page 140) and reset
the counter (Page 293).

(Page 177)

Discard the current ink tank, and clean the ink path
using cleaning liquid, then install a new ink tank.

(Page 72)

1. Replace the PG Sensor.

2. Replace the APG Assy. (Page 167)

3. Remove any obstacles around the CR Unit home
position. The printer changes the PG with the CR
Unit being at its home position.

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 169)

(Page 123)

Replace the APG Motor. (Page 167)

TROUBLE SHOOTING Remedies for Service Call Error 50

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

The APG Motor was driven at a speed faster than a

151B

151C

151D

151E

151F

1599

APG Motor
over speed error

APG Motor
reversing error

APG Motor
driving time-out error

APG Motor
velocity deviation error

APG Motor
lock error

ATC Motor
oscillation error

predetermined one during deceleration.

 Irregular load
 APG encoder failure
 APG Motor driver failure

The number of occurrences of reversing the APG
Motor has reached a predetermined limit.

 The polarity of APG Motor cable is opposite.
 APG Motor failure

Abnormally-long driving duration of the APG Motor
was detected.

 Irregular load
 Firmware becomes out of control.

The APG Motor was driven at a speed abnormally
faster than a predetermined one during acceleration or
deceleration.

 Irregular load
 APG encoder failure
 APG Motor failure
 APG Motor driver failure

 Connection failure of the APG Motor.
 The APG Motor was driven at a speed abnormally

slower than a predetermined one during operation.

 Irregular load
 APG encoder failure
 APG Motor failure

The control terminal (Vre terminal) of the ATC Motor
driver has shorted out.

---

Is there any problems such as damaged cable in the
connections below?

 APG Motor (APG encoder) to Main Board

(CN210/CN203)

---

---

Is there any problems such as damaged cable in the
connections below?

 APG Motor (APG encoder) to Main Board

(CN210/CN203)

1. Is the ATC Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the ATC
Motor driver?

1. Replace the APG Motor.

2. Replace the Main Board. (Page 123)

Replace the APG Motor. (Page 167)

Replace the Main Board. (Page 123)

1. Replace the APG Motor.

2. Replace the Main Board. (Page 123)

Replace the APG Motor. (Page 167)

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 123)

(Page 167)

(Page 167)

TROUBLE SHOOTING Remedies for Service Call Error 51

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

159A

159B

159C

159D

159E

ATC Motor
overload error

ATC Motor
over speed error

ATC Motor
reversing error

ATC Motor
driving time-out error

ATC Motor
velocity deviation error

Overcurrent to the ATC Motor was detected.

 ATC Motor cable disconnection.
 Irregular load
 ATC Motor encoder failure
 ATC Motor failure

The ATC Motor was driven at a speed faster than a
predetermined one during deceleration.

 Irregular load
 ATC Motor encoder failure
 Sub-F Board failure
 APG Motor driver failure

The number of occurrences of reversing the ATC
Motor has reached a predetermined limit.

 The polarity of ATC Motor cable is opposite.
 ATC Motor failure

Abnormally-long driving duration of the ATC Motor
was detected.

 Irregular load
 Firmware becomes out of control.

The APG Motor was driven at a speed abnormally
faster than a predetermined one during acceleration or
deceleration.

 Irregular load
 ATC Motor encoder failure
 ATC Motor failure
 Sub-F Board disconnection
 ATC Motor driver failure

1. Is there any problems such as damaged cable in the
connections below?

 ATC Motor to Sub-F Board (CN602)

2. Does the ATC Motor encoder work properly?
Check it using the Service Program.

Does the ATC Motor encoder work properly? Check
it using the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 ATC Motor to Sub-F Board (CN602)

2. Does the ATC Motor encoder work properly?
Check it using the Service Program.

---

Does the ATC Motor encoder work properly? Check
it using the Service Program.

Replace the ATC Motor. (Page 241)

1. Replace the ATC Motor. (Page 241)

2. Replace the Sub-F Board. (Page 239)

3. Replace the Main Board. (Page 123)

Replace the ATC Motor. (Page 241)

Replace the Main Board. (Page 123)

1. Replace the ATC Motor.

(Page 241)

2. Replace the Sub-F Board. (Page 239)

3. Replace the Main Board. (Page 123)

TROUBLE SHOOTING Remedies for Service Call Error 52

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

159F

1610

1611

1612

1613

1614

1615

1616

1617

1618

ATC Motor
lock error

Roll/Reel Units
mismatch error

Roll Unit
undetectable error

Roll Unit
undetectable error at
the start of operation

Roll Unit
undetectable error
during operation

Reel Unit
undetectable error at
the start of operation

Reel Unit
undetectable error
during operation

Roll Unit Board failure

Reel Unit Board failure
Roll/Reel Unit Board

failure

 Connection failure of the ATC Motor.
 The ATC Motor was driven at a speed abnormally

slower than a predetermined one during operation.

 Irregular load
 ATC Motor encoder failure
 ATC Motor failure

The combination of the Roll Unit and Reel Unit may
be wrong; one of the units may be an optional unit.

The Roll Unit could not be detected during
mechanism initialization process.

When the ATC Motor started to operate, it was
detected that the Roll Unit status is different from that
detected during mechanism initialization process.

The connector of the Roll Unit was disconnected
during the ATC Motor was operating.

When the Reel Motor started to operate, it was
detected that the Reel Unit status is different from that
detected during mechanism initialization process.

The connector of the Reel Unit was disconnected
during the Reel Motor was operating.

There is a problem with a specific bit on the board,
which detects what device is connected to the board.

There is a problem with a specific bit on the board,
which detects what device is connected to the board.

There is a problem with a specific bit on the board,
which detects what device is connected to the board.

1. Is there any problems such as damaged cable in the
connections below?

 ATC Motor to Sub-F Board (CN602)

2. Does the ATC Motor encoder work properly?
Check it using the Service Program.

Is the combination of the Roll Unit and Reel Unit
either both of them are standard units or both of them
are optional units?

Is the connector of the Roll Unit disconnected? Connect the connector of the Roll Unit.

1. Is the connector of the Roll Unit disconnected?

2. Has the Roll Unit been replaced since the power on
and while the ATC Motor was stopping?

Is the connector of the Roll Unit disconnected? Connect the connector of the Roll Unit.

1. Is the connector of the Reel Unit disconnected?

2. Has the Reel Unit been replaced since the power on
and while the Reel Motor was stopping?

Is the connector of the Reel Unit disconnected? Connect the connector of the Reel Unit.

Unexpected error

Unexpected error

Unexpected error

Replace the ATC Motor. (Page 241)

Correct the combination of the Roll Unit and Reel
Unit to either both are standard or both are optional.

1. Connect the connector of the Roll Unit.

2. Turn the printer off and back on.

1. Connect the connector of the Reel Unit.

2. Turn the printer off and back on.

Replace the Sub-F Board of the Roll Unit.

239)

Replace the Sub-F Board of the Reel Unit.

247)

Replace the Sub-F Board of the Roll Unit (Page

239)

and Reel Unit (Page 247).

(Page

(Page

TROUBLE SHOOTING Remedies for Service Call Error 53

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

If the error still occurs after resetting the date and

1A23

1A26

1A37

1A38

1A39

1A3C

1A3D

1A3D

1A41

RTC data
invalid error

RTC Access
T/O error

Thermistor error

Transistor
environmental
temperature error

Head error

CR Motor Cooling Fan
lock error

PF Motor Cooling Fan
lock error

Power Supply Board
Cooling Fan lock error

Head rank ID
input error

The various absolute time settings stored on the
NVRAM are abnormal.

The RTC circuit on the Main Board malfunctions.

 The Head FFC is not connected correctly.
 A temperature out of a predetermined range was

detected by the Head thermistor.

 Head thermistor failure
 Transistor failure

 A temperature out of a predetermined range was

Reset the date and time settings of the RTC using the
Service Program.

---

Is the Head FFC connected properly without being
connected at an angle and any abnormalities such as
ripped terminal cover?

---

detected by the Head thermistor.

 Connection failure of the Head FFC.
 Electric parts or components are damaged due to

improper Head FFC connection such as connecting
it at an angle.

 The drive circuit in the Print Head is damaged.
 The fuse of the Main Board has blown.

 Cable is damaged
 Fan failure

 Cable is damaged
 Fan failure

 Cable is damaged
 Fan failure

Is the Head FFC connected properly without being
connected at an angle and any abnormalities such as
ripped terminal cover?

---

---

---

An invalid Head rank ID was written to the NVRAM. Check the Head rank ID using the Service Program.

time, perform the followings.

1. Replace the RTC backup battery.

2. Replace the Main Board.

(Page 123)

1. Turn the power off and remove the RTC backup
battery.

2. After several seconds, re-attach the battery and
turn the power back on.

3. Reset the date and time settings of the RTC using
the Service Program.

1. Replace the Head FFC. (Page 150)

2. Replace the Print Head. (Page 144)

Replace the Print Head.

(Page 144)

1. Replace the Head FFC. (Page 150)

2. Replace the Print Head. (Page 144)

3. Replace the Main Board. (Page 123)

1. Reconnect the cable.

2. Replace the CR Motor Cooling Fan.

(Page 163)

1. Reconnect the cable.

2. Replace the PF Motor Cooling Fan.

(Page 214)

1. Reconnect the cable.

2. Replace the Power Supply Board Cooling Fan.

(Page 137)

Rewrite the Head rank ID with a correct one. (Page

309)

TROUBLE SHOOTING Remedies for Service Call Error 54

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1A50

1A51

1A52

1A53

I2C communication
error between elements
on ASIC and MAIN

I2C communication
error between elements
on ASIC and SUB

I2C communication
error between elements
on ASIC and SUB

I2C communication
error between elements
on ASIC and SUB

An I2C communication error has occurred in the
Main Board.

An I2C communication error between the Main Board
and Sub Board has occurred.

The IC on the Main Board is broken.

The IC on the Main Board is broken.

---

Are the Main Board and Sub Board properly
connected to each other without any cable
disconnection, FFCs being connected at an angle, and
any abnormalities such as ripped terminal cover?

---

---

Replace the Main Board.

1. Replace the FFC that connects the Main Board
and Sub Board.

2. Replace the Sub Board.

3. Replace the Main Board. (Page 123)

Replace the Main Board.

Replace the Main Board.

(Page 123)

(Page 131)

(Page 123)

(Page 123)

TROUBLE SHOOTING Remedies for Service Call Error 55

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

magnification

Main Board

CN400

F12

Check Position

∗Be careful
to handling
of FFC.
∗Be careful
to electrode
measureme
nt.

15 19

Head FFC

C A U T I O N

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

Check the resistance between terminal on the Main
Board “F12”.

1. If the resistance of “F12”on the Main Board has

more than “1Ω”

=> The fuse of the Main Board has blown. It is
necessary to check whether drive circuit has
broken in the Print Head.

1F80

CSIC error

 CSIC control error.
 The drive circuit damage in the Print Head was

caused by the 42V fuse blew out of the Main
Board

[CHECK]

Pull out the Print Head FFC from Main Board　
(Don’t pull out the FFC from Print Head) “CN400”
and, check the resistance between “15”-”19” of FFC

1. Replace the Main Board.

(Page 123)

2. Replace the Print Head.(Page 144)

3. Replace the Ink Holder.(Page 183, 189)

terminal.

• more than “1MW” : Go to process “1”

• less than “1MW” : Go to process “1” and “2”

TROUBLE SHOOTING Remedies for Service Call Error 56

2. If the resistance of “F12” on the Main Board has

less than “1Ω”

=> The fuse is normal of Main Board.
Go to process “3”

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1F81

1F82

1F83

1F84

1F85

1FB8

1FB9

1FBE

1FBF

CSIC error CSIC control error

CSIC error CSIC control error

CSIC error CSIC control error

CSIC error CSIC control error

CSIC error CSIC control error

CRCM Board communication error

CSIC error

CSIC error CSIC control error

CSIC error

CSIC error

 Broken FFC
 Slant connection
 Ink holder board failure

CRCM Board communication error

 Broken FFC
 Slant connection
 Ink holder board failure

CRCM Board communication error

 Broken FFC
 Slant connection
 Ink holder board failure

---

---

---

---

---

Is the FFC connected at an angle?

---

Is the FFC connected at an angle?

Is the FFC connected at an angle?

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Connect the FCC again.

2. Replace the FFC.

3. Replace the Ink Holder.

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Connect the FCC again.

2. Replace the FFC.

3. Replace the Ink Holder.

1. Connect the FCC again.

2. Replace the FFC.

3. Replace the Ink Holder.

(Page 183, 189)

(Page 183, 189)

(Page 183, 189)

(Page 183, 189)

(Page 183, 189)

(Page 183, 189)
(Page 183, 189)

(Page 183, 189)

(Page 183, 189)

TROUBLE SHOOTING Remedies for Service Call Error 57

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1FC0

1FC1

2000
2002

2003

200A

200D

3000

Dxxy

Fxxx

CSIC error CSIC control error

CSIC error CSIC control error

NVRAM error NVRAM erase or write error has occurred.
SDRAM error

FLASH BOOT
checksum error

F/W load error Reading/decompressing the firmware has failed.

System interrupt
watchdog time-out
error

AC shut-off

Service call for FW
debugging

CPU related service
call

Writing to the SDRAM was attempted, but nothing
could be written to it.

 Installing the firmware has failed.
 The Flash ROM is out of order.

A system failure such as CPU failure, or defective
cash has occurred.

The AC power has been shut off due to a power
failure, unplugged, Power Supply Board failure, or
Main Board failure or the like.

This error is intended to be used in the product
development stage. It is supposed to not occur with
marketed product, but may occur due to an
unexpected cause such as external noises.

 There is something wrong with the firmware.
 The Main Board is out of order.

---

---

---

--- Replace the Main Board. (Page 123)

---

---

---

Is the Power cable properly connected?

Turn the power off and back on. Does the printer
recover from the error? (No repair work is needed
unless the error occurs again.)

Is the firmware installed correct one for the printer?

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

1. Replace the Ink Holder.

2. Replace the Main Board. (Page 123)

Replace the Main Board.

1. Re-install the firmware. (Page 291)

1. Replace the Main Board. (Page 123)

1. Re-install the firmware.

1. Replace the Main Board. (Page 123)

Replace the Main Board.

1. Replace the Power Supply Board.

2. Replace the Main Board. (Page 123)

1. Re-install the firmware.

2. Replace the Main Board. (Page 123)

1. Re-install the firmware. (Page 291)

2. Replace the Main Board. (Page 123)

(Page 183, 189)

(Page 183, 189)

(Page 123)

(Page 291)

(Page 123)

(Page 125)

(Page 291)

TROUBLE SHOOTING Remedies for Service Call Error 58

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

15A9

15AA

15AB

15AC

15AD

Reel Motor
oscillation error

Reel Motor
overload error

Reel Motor
over speed error

Reel Motor
reversing error

Reel Motor
driving time-out error

The control terminal (Vre terminal) of the Reel Motor
driver has shorted out.

Overcurrent to the Reel Motor was detected.

 Reel Motor cable disconnection.
 Irregular load
 Reel Motor encoder failure
 Reel Motor failure

The Reel Motor was driven at a speed faster than a
predetermined one during deceleration.

 Irregular load
 Reel Motor encoder failure
 Sub-F Board failure
 Reel Motor driver failure

The number of occurrences of reversing the Reel
Motor has reached a predetermined limit.

 The polarity of Reel Motor cable is opposite.
 Reel Motor failure

Abnormally-long driving duration of the Reel Motor
was detected.

 Irregular load
 Firmware becomes out of control.

1. Is the Reel Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the Reel
Motor driver?

1. Is there any problems such as damaged cable in the
connections below?

 Reel Motor to Sub-F Board (CN601)

2. Does the Reel Motor encoder work properly?
Check it using the Service Program.

Does the Reel Motor encoder work properly? Check it
using the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 Reel Motor to Sub-F Board (CN601)

2. Does the Reel Motor encoder work properly?
Check it using the Service Program.

---

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 123)

Replace the Reel Motor. (Page 249)

1. Replace the Reel Motor.

2. Replace the Sub-F Board. (Page 247)

3. Replace the Main Board. (Page 123)

Replace the Reel Motor. (Page 249)

Replace the Main Board. (Page 123)

(Page 249)

TROUBLE SHOOTING Remedies for Service Call Error 59

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

The Reel Motor was driven at a speed abnormally
faster than a predetermined one during acceleration or

15AE

15AF

1620

1621

1622

1623

Reel Motor
velocity deviation error

Reel Motor
lock error

Pressurizing
initialization error

Pressurizing/Suction
switching error

Operating time-out
error

Continuous revolution
error

deceleration.

 Irregular load
 Reel Motor encoder failure
 Reel Motor failure
 Sub-F Board failure
 Reel Motor driver failure

 Connection failure of the Reel Motor.
 The Reel Motor was driven at a speed abnormally

slower than a predetermined one during operation.

 Irregular load
 Reel Motor encoder failure
 Reel Motor failure

The initialization process did not complete within a
predetermined time period.

The pressurizing and suction processes did not
complete within a predetermined time period.

The switching operation did not complete within a
predetermined time period.

The control terminal (Vre terminal) of the Pressure
Motor driver has shorted out.

Does the Reel Motor encoder work properly? Check it
using the Service Program.

1. Is there any problems such as damaged cable in the
connections below?

 Reel Motor to Sub-F Board (CN601)

2. Does the Reel Motor encoder work properly?
Check it using the Service Program.

1. Is there any abnormal load applied to the Pressure
Unit?

2. Is there any disconnected connectors or damaged
cables?

1. Is there any abnormal load applied to the Pressure
Unit?

2. Is there any disconnected connectors or damaged
cables?

1. Is there any abnormal load applied to the Pressure
Unit?

2. Is there any disconnected connectors or damaged
cables?

1. Is the Pressure Motor driver on the Main Board
damaged?

2. Is there any foreign materials around the Pressure
Motor driver?

1. Replace the Reel Motor.

2. Replace the Sub-F Board. (Page 247)

3. Replace the Main Board. (Page 123)

Replace the Reel Motor. (Page 249)

1. Replace the Pressure Unit (Ink Holder).

183, 189)

2. Replace the Main Board. (Page 123)

1. Replace the Pressure Unit (Ink Holder).

183, 189)

2. Replace the Main Board. (Page 123)

1. Replace the Pressure Unit (Ink Holder).

183, 189)

2. Replace the Main Board. (Page 123)

1. Remove the foreign material.

2. If the error still occurs, replace the Main Board.

(Page 123)

(Page 249)

(Page

(Page

(Page

TROUBLE SHOOTING Remedies for Service Call Error 60

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-4. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1931

1950

1952

1953

1954

196A

4000

HTC common elements
communication error

After Heater
AD abnormal error

After Heater
overheat error

After Heater
heat deviation error

After Heater power
abnormality 1 error

Inner temperature
overheating error

Exchange Parts

 Connection failure between the Main Board and

Sub-E Board such as cable disconnection

 There is something wrong with the elements on the

Sub-E Board.

 There is something wrong with the communication

elements on the Main Board.

A thermistor temperature out of a predetermined
range was detected the predetermined number of
times in a row.

A heater temperature out of a predetermined range
was detected the predetermined number of times in a
row.

The difference between the current temperature and
target temperature exceeded a predetermined limit.

 Cable disconnection, broken cable, blown fuse,

heater failure

 Unplugged AC cable (for After Heater)

The temperature of the Printhead has become high.

Exchange parts is reached the end of life.
(Only for the printers which have films to exte nd life.)

1. Is the cable connected properly?

2. Is the Sub-E Board out of order?

3. Is the Main Board out of order? (Unlikely cause of
this error)

1. Is the thermistor out of order?

2. Is there any disconnected connectors or damaged
cables?

1. Is the thermistor out of order?

2. Is there any disconnected connectors or damaged
cables?

1. Is the thermistor out of order?

2. Is there any disconnected connectors or damaged
cables?

1. Check the cable connection.

2. SUB-E Board failure.

3. After Heater failure.

1. Check the room temperature.

2. Check the RIP settings.

1. Make sure which parts have already reached the
End of Life.

1. Replace the cable.

2. Replace the Sub-E Board.

3. Replace the Main Board. (Page 123)

1. Replace the thermistor (After Heater).

(Page 133)

(Page

233)

2. Replace the Main Board. (Page 123)

1. Replace the thermistor (After Heater).

(Page

233)

2. Replace the After Heater. (Page 233)

3. Replace the Main Board. (Page 123)

1. Replace the thermistor (After Heater). (Page

233)

2. Replace the After Heater. (Page 233)

3. Replace the Main Board. (Page 123)

1. Connect the cable again.

2. Replace the cable.

3. Replace the SUB-E Board.

4. Replace the After Heater. (Page 233)

Cool down the room temperature and turn off (and
then turn on) the printer. (The printer stops if the
temperature of the Printhead reaches 49 °C. A
warning is displayed when the temperature reaches
44 °C.)

Replace the parts which have already reached the
End of Life.

(Page 133)

TROUBLE SHOOTING Remedies for Service Call Error 61

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

2.4 Remedies for Print Quality Troubles

This section provides troubleshooting of print quality troubles classifying them by observed symptom. Before performing troubleshooting, refer to “Nozzle Check” (p311) and print
nozzle check pattern. Examine the printed pattern, and if any missing segment is found, perform the Print Head cleaning.

Table 2-5. Print Quality Troubles

Symptom Cause Check Item Remedy

(Page 375)

(Page 375)

(Page 375)

(Page 313)

The nozzles are still clogging after
cleaning.

Horizontal or vertical lines look
misaligned.

The Wiper is contaminated and wiping
the Print Head cannot be performed
properly.

The Head Cap is contaminated. Is the Cap contaminated?

1. Is the Wiper or Wiper Cleaner contaminated?

2. Is the Wiper or Wiper Cleaner damaged?

1. Clean the Wiper.

2. Replace the Wiper (Page 100) and Wiper

Cleaner

1. Clean the Cap.

2. Replace the Cap (Pump Cap Unit). (Page 170,

(Page 100).

177)

There is some foreign material on the
Print Head.

There is something wrong in the pump
tube and the cleaning (suctioning of
ink) cannot be performed properly.

The ink is leaking. Is there any ink leakage observed on the ink flow paths? If any leakage is found correct it.
There is air inside the ink path. Is there any air bubbles observed in the ink flow paths? Run a head cleaning.

The Head FFC is not connected
correctly.

If any of the remedies above does not help, replace the following parts one by one.

 Print Head (Page 144)
 Main Board (The fuse may have blown) (Page 123)

The Print Head has not been adjusted
properly.

Is there any foreign materials on the Print Head? Clean the Print Head .

Is the pump tube being bent or getting caught between
surrounding parts or components?

Is the Head FFC connected properly without being
connected at an angle and any abnormalities such as ripped
terminal cover?

Have the following adjustments been made properly?

 CR Direction Head Slant Adjustment
 PF Direction Head Slant Adjustment

Route the pump tube correctly.

1. Reconnect the Head FFC.

2. If the trouble still occurs, the cause may be
breaking of the Head FFC. Replace the Head

(Page 150)

FFC.

Carry out the adjustments correctly.

 CR Direction Head Slant Adjustment (Page

314)

 PF Direction Head Slant Adjustment (Page

319)

Improper PG adjustment

1. Is the paper thickness setting correct?

2. Has the PG adjustment been made properly?

1. Correct the paper thickness setting.

2. Perform the PG adjustment. (Page 306)

TROUBLE SHOOTING Remedies for Print Quality Troubles 62

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

Table 2-5. Print Quality Troubles

Symptom Cause Check Item Remedy

Carry out the following adjustments.

 CR Direction Head Slant Adjustment (Page

314)

 PF Direction Head Slant Adjustment (Page

319)

Carry out the following adjustment.

 Feed amount adjustment

Check the following settings.

 Feed Adjustment
 Media Tension

1. Clean the PF Scale.

2. Reinstall the PF Scale and PF Encoder.

3. Replace the PF Scale
Encoder

Correct the tension of the PF Timing Belt.

(Page 215).

(Page 216) and PF

(Page

338)

Replace the PF Motor. (Page 213)

Bandings in the paper feeding direction.

The Print Head has not been adjusted
properly.

The paper was not fed properly.

PF Scale or PF Encoder failure

The tension of the PF Timing Belt is not
proper.

PF Motor failure

---

---

1. Is the PF Scale damaged or contaminated?

2. Is the PF Scale attached properly?

3. Is the PF Encoder installed correctly?

---

---

TROUBLE SHOOTING Remedies for Print Quality Troubles 63

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Table 2-5. Print Quality Troubles

Symptom Cause Check Item Remedy

Carry out the adjustments correctly.

Bandings in the carriage movement
direction.

The Print Head has not been adjusted
properly.

Improper PG adjustment

CR Scale or CR Encoder failure

The tension of the CR Timing Belt is
not proper.

 Suction setting failure
 Suction fan failure

Lubrication on the CR moving parts is
insufficient.

Have the following adjustments been made properly?

 CR Direction Head Slant Adjustment
 PF Direction Head Slant Adjustment

1. Is the paper thickness setting correct?

2. Has the PG adjustment been made properly?

1. Is the CR Scale damaged or contaminated?

2. Is the CR Scale attached properly?

3. Is the CR Encoder installed correctly?

---

1. Is there any slack in the loaded paper?

2. Does the Suction fan work normally? Check it using the
Service Program.

Has the oil pad of the CR Unit dried out? If the pad is dry, lubricate it.

 CR Direction Head Slant Adjustment (Page

314)

 PF Direction Head Slant Adjustment (Page

319)

1. Correct the paper thickness setting.

2. Perform the PG adjustment. (Page 306)

1. Clean the CR Scale.

2. Reinstall the CR Scale and CR Encoder.

3. Replace the CR Scale

Encoder (Page 166).

Correct the tension of the CR Timing Belt.

(Page 157) and CR

(Page

297)

1. Make the suction setting properly.

2. Replace the Suction fan.

(Page 221)

(Page 387)

TROUBLE SHOOTING Remedies for Print Quality Troubles 64

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SC-F9200 Series Revision C

Table 2-5. Print Quality Troubles

Symptom Cause Check Item Remedy

Printed side is smudged or smeared with
ink.

The backside of paper is smudged or
smeared with ink.

Color or print density unevenness within a
page or across pages.

Blurred print

Paper dust is attached or the traces of the
rollers appear.

1. Is the paper wrinkled, bent, rippled, or warped?

There is a problem with the paper used.

Drying failure

Improper PG adjustment Has the PG adjustment been made properly? Perform the PG adjustment.
The PF (Paper Feed) Roller is

contaminated

There is something wrong with the
paper holddown plate.

The platen is contaminated.

Suction Fan is making the ink mists
drift to the back of the printing paper.

The ink in the ink cartridge is not
agitated enough.

Deterioration of ink quality Have the installed ink cartridges expired? Replace the expired ink cartridges with new ones.
Improper PG adjustment Has the PG adjustment been made properly? Perform the PG adjustment.

Too much ink discharge. Has the Head rank ID been written correctly?
The ink droplet sizes are not proper. Are the RIP settings proper? Change the RIP settings accordingly.

Traces of Pressure Roller are caused
because the paper had been kept set in
the printer for a long time.

The paper dust attached on the PF
rollers transferred to the paper.

2. Is the paper too thick and contacting with the head?

3. Is the paper too thin and loosening when being fed?

1. Is paper advanced before ink on it dries?

2. Is the paper used a kind of paper that absorbs ink easily
and takes longer time to being dried?

3. Is the heater temperature setting appropriate? (SC­F7100series only)

Is the PF roller smudged or smeared with ink or anything? Clean the roller. Print some blank pages to clean it.

1. Is paper holddown plate being raised improperly?

2. Is the plate pressing paper too much and bringing the
paper too close to the Print Head side?

1. Is the platen contaminated with ink?

2. Is the Media Size Check function enabled?

Is the suction level of the fan proper? Change the suction level appropriately.

---

---

Is there any paper dust attached to the PF rollers?

1. Replace the paper with a proper new one.

2. Adjust the PG setting according to the paper
thickness.

1. Change the drying time setting to a longer one.

2. Change the paper with another one.

3. Set the heater temperature higher.

(Page 306)

1. Perform the followings

 Replace the paper holddown plate if any bend

is observed.

 Install the plate so that it properly presses

paper.

2. Align the holes on the plate with the edges of
paper.

1. Clean the platen.

2. Enable (select “ON”) the Media Size Check
function.

Shake the ink cartridges so that ink droplets spread
evenly inside the cartridges.

(Page 306)

Rewrite the Head rank ID with a correct one.

(Page 309)

Remove the paper if the printer is left for a long
time.

Clean the rollers. Print some blank pages to clean
them.

TROUBLE SHOOTING Remedies for Print Quality Troubles 65

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SC-F9200 Series Revision C

C H E C K

P O I N T

C H E C K

P O I N T

2.4.1 Ink Clogging

If the ink clogging persists even though you clean the surrounding area of the ink
system and perform a cleaning, carry out the following procedure.

REQUIRED TOOL

 Cleaning cartridges (CL14) (2 to 4 pcs)
 New ink tanks (2 to 4 pcs)
 New chip unit (for 2 to 4 colors. See below for which colors should be prepared.)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

 For SC-F7000 Series

• BK and M

• Y and C

 For SC-B7000 Series

• BK and Y

• M and C

REMEDY

1. Turn on the printer.

2. Discard the waste ink.

3. Select Countermeasure of ink clogging (When no using printer) from

ADJUSTMENT (Sequence).

4. Select Auto CR unlock & move CR to full column side.
Press the [Run] button.
The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically.

5. Clean the areas where ink is attached such as the area around the print head, cap,
wiper or wiper rail. (Page 375)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

• BK and M

• Y and C

7. Lower the lock levers.

8. Start the printer in the Serviceman Mode.

Turn on the printer while pressing [Menu] + [Back] + [OK].

9. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to run the ink
eject. (Page 332)

10. Select Activation of Cleaning Cartridge.
Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (Page 331)

11. Turn off the printer.

12. Install the cleaning cartridges. (Page 207)

13. Lower the lock levers.

14. Turn on the printer.

15. Discard the waste ink.

16. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 333)

17. Discard the waste ink.

18. Turn off the printer.

19. Remove the cleaning cartridges.

20. Lower the lock levers.

6. Remove the ink tank of the clogging ink color and the other ink tank of the
corresponding color combination given below. (Pag e 207)

TROUBLE SHOOTING Remedies for Print Quality Troubles 66

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21. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

22. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 332)

23. Select Switch between Ink cartridges and Ink ta nks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 329)

24. Turn off the printer.

25. Install the new ink tank s. (Page 207)

26. Install the chip units , and then pour ink into the ink tanks.

27. Lower the lock levers.

28. Turn on the printer.

29. Discard the waste ink.

30. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 334)

31. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 311)

32. Perform cleaning if necessary. (Page 313)

33. If the error persists, replace the Print Head.

TROUBLE SHOOTING Remedies for Print Quality Troubles 67

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2.5 Trouble on Paper Feeding

This section describes the possible troubles on paper feeding and their causes and remedies.

Table 2-6. Trouble on Paper Feeding

Symptom Cause Check Item Remedy

Paper is not fed into the printer properly.

Paper feeding or paper ejecting is
abnormal.

Paper is skewing.

Improper PE Sensor adjustment
PE Sensor failure

PF Scale or PF Encoder failure

The tension of the PF Timing Belt is not
proper.

 Suction setting failure
 Suction fan failure

PF rollers failure Are the PF rollers contaminated or damaged? Clean the rollers or replace them.

The Roll Unit or Reel Unit is not
parallel.

The Paper Skew Check function has
been disabled.

The Paper Size Check function has
been disabled.

The PW Sensor is not working.
The Roll Unit parallelism adjustment

has not been made.
The Reel Unit parallelism adjustment

has not been made.
Roll paper edge is attached to the take-

up reel at an angle.
The paper holddown plate is pressing

paper too strong.

Does the PE Sensor work normally? Check it using the
Service Program.

1. Is the PF Scale damaged or contaminated?

2. Is the PF Scale attached properly?

3. Is the PF Encoder installed correctly?

1. Is the suction setting proper?

2. Does the Suction fan work normally? Check it using the
Service Program.

Does the PW Sensor work normally? Check it using the
Service Program.

---

---

---

---

---

---

---

---

---

Perform the Rear AD Adjustment. (Page 358)
Replace the PE Sensor. (Page 224)

1. Clean the PF Scale.

2. Reinstall the PF Scale and PF Encoder.

3. Replace the PF Scale

Encoder (Page 215).

Correct the tension of the PF Timing Belt. (Page

(Page 216) and PF

338)

1. Make the suction setting properly.

2. Replace the Suction fan.

1. Perform the parallelism adjustment of the Roll
Unit or Reel Unit referring the Set Up Guide.

2. If not improved, perform the After Heater
Positioning Check.

Enable (select “ON”) the Paper Skew Check
function.

Enable (select “ON”) the Media Size Check
function.

Replace the PW Sensor.

Carry out the Roll Unit parallelism adjustment.

Carry out the Reel Unit parallelism adjustment.

Attach the paper to the take-up reel correctly.
Align the holes on the plate with the edges of

paper.

(Page 360)

(Page 204)

TROUBLE SHOOTING Trouble on Paper Feeding 68

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SC-F9200 Series Revision C

Table 2-6. Trouble on Paper Feeding

Symptom Cause Check Item Remedy

Paper feed amount is not configured
correctly.

The Media Size Check function has

Actual margins differ from the specified
margins.

The end of Roll paper is not detected and
paper falls.

Roll paper is reeled off at a slant, or the
reeled-off paper gets wrinkled.

Roll paper is reeled off at a slant, or the
reeled-off paper gets wrinkled.

“Media Set Error” occurs. PW Sensor is contaminated. Is the PW Sensor contaminated? Clean the PW Sensor. (Page 375)
“Take-up Error” occurs even though Media

is set to Reel normally.

been disabled.
The Media End Check function has

been disabled.
The Tension Check function has been

set to OFF.

Roll paper whose end edge is secured to
the core was used with the Tension
Check function set to OFF.

The Tension Check function has been
set to OFF with the Media End Check
function disabled.

The Media Guide Bar is not parallel.
The tensioner has become distorted for

some reason. (It can be distorted if
excessive force is applied.)

The Gear at Mounting Plate Assy is
broken.

Is the Gear at Mounting Plate Assy broken? Replace the Mounting Plate Assy.

---

---

---

---

---

---

---

---

Perform the Feed Adjustment.
Enable (select “ON”) the Media Size Check

function. (The printer is not capable of precisely
correcting less than 2 mm differences.)

Enable (select “ON”) the Media End Check
function.

Set the Tension Check function to other than OFF.
Make either one or both of the following settings.

 Set the Tension Check function to other than

OFF.

 Enable (select “ON”) the Media End Check

function.

Make either one or both of the following settings.

 Set the Tension Check function to other than

OFF.

 Enable (select “ON”) the Media End Check

function.

Perform the Parallel adjustment of the Auto Take­up Reel Unit referring the User’s guide.

Replace the Reel Unit.

(Page 341)

(Page 245)

TROUBLE SHOOTING Trouble on Paper Feeding 69

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SC-F9200 Series Revision C

2.6 Other Troubles

Table 2-7. Other Troubles

Symptom Cause Check Item Remedy

The power cable is unplugged Is the power plug connected properly? Connect it properly.

The printer is not powered.

Cannot access to a network.

The power voltage is unstable.
Connection failure of the Power Supply

Board
Connection failure of the Control Panel

Board
If any of the remedies above does not help, replace the following parts one by one.

 AC inlet
 Power Supply Board (Page 125)

A wrong type of network cable is used. Is a crossing cable used as the network cable? Replace the cable with a straight cable.

Network cable failure

LAN connector failure Is the connector deformed or damaged? Replace the Main-B Board. (Page 124)
The MAC address is invalid.

Connection failure of the Main-B Board

If any of the remedies above does not help, replace the Main-B Board. (Page 124)

Is the electrical outlet overloaded sharing with any other
electric equipment?

Is there any problems in the connection between the PSH
Board (CN51) and the Main Board (CN700)?

Is there any problems in the connection between the
Control Panel Board (CN1) and the Main Board (CN13)?

Is there any abnormalities observed on the cable?

 Are the connectors firmly inserted?
 Is the cable breaking?
 Is the cable being bent or is there anything placed on the

cable?

---

Is there any problems in the connection between the Main­B Board (CN700/CN701) and the Main Board (CN15/
CN5)?

Use one electrical outlet for the printer only if
possible.

Correct the problem.

Correct the problem.

Correct the problem.

Rewrite the address with a correct one.

(Page

344)

Correct the problem.

TROUBLE SHOOTING Other Troubles 70

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Table 2-7. Other Troubles

Symptom Cause Check Item Remedy

The printer makes a strange noise when the
CR is moving.

After Heater power failure occurs

It takes a longer time to warm up the
heater.

The Drying Fan does not work when
printing.

The tension of the CR Timing Belt is
not proper.

Lubrication of the CR Unit and CR
shaft is insufficient.

CR Scale or CR Encoder failure

Unexpected tension was applied to the
tubes.

If any of the remedies above does not help, replace the CR Motor.
The power cable of the After Heater is

not connected.

It takes 10 minutes or longer until the
heater temperature reaches.

The power cable of the Drying Fan Unit
is not connected.

The Drying Fan Unit is not connected
to the printer.

The Drying Fan function has been
disabled with the panel setting.

Does the CR Unit move smoothly? Check it by pulling the
CR Timing Belt.

1. Is the CR Scale damaged or contaminated?

2. Is the CR Scale attached properly?

3. Is the CR Encoder installed correctly?

Is the resin film on the CR FFC attached properly? Attach the resin film properly.

1. Is the heater setting appropriate in the ambient
temperature?

2. Is the thermistor detached from the plate?

Does the Drying Fan icon appear on the panel display? Connect the power cable of the Drying Fan Unit.

Does the Drying Fan icon appear on the panel display? Connect the Drying Fan Unit to the printer.
Does the Drying Fan icon (ON) appear on the panel

display?

---

(Page 161)

--- Connect the power cable of the After Heater.

Correct the tension of the CR Timing Belt.

(Page

297)

If the unit does not move smoothly, lubricate it.

1. Clean the CR Scale.

2. Reinstall the CR Scale and CR Encoder.

3. Replace the CR Scale
Encoder

1. Make the following settings.

 Raise the ambient temperature.
 Turn the heater temperatu re setting down.

2. Screw the thermistor on the plate.

Enable (select “ON”) the Drying Fan function.

(Page 166).

(Page 157) and CR

TROUBLE SHOOTING Other Troubles 71

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SC-F9200 Series Revision C

C H E C K

P O I N T

C H E C K

P O I N T

2.6.1 Ink End Error

Ink End Error (“Refill Ink Tank.”) occurs even sufficient ink remains in the ink tank
(Remaining ink level is 70 mm or more from the bottom of the Ink Tank).

Table 2-8. Ink End Error

Cause Remedy

Foreign material came in from the spout of the
ink tank, and it caused filter clogging inside
the ink tank and blocked ink flow, then Ink
End Error occurred.

Installation of the ink tank is not appropriate,
so ILS cannot be detected correctly.

Replace the ink tank with a new one. Discard
the old tank and the ink inside the tank.

Check the detection condition of ILS from
Sensor Check in the Serviceman Mode.

OFF: ILS is detected.
ON: ILS is not detected correctly.
If ON is displayed, re-install the corresponding

ink tank.

2.6.2 Wrong ink mixture error

If wrong color ink is filled in an ink tank during filling ink, carry out the procedure
below.

REQUIRED TOOL

 Cleaning cartridges (CL14) (2 to 4 pcs)
 New ink tanks (2 to 4 pcs)
 New chip unit (for 2 to 4 colors. See below for which colors should be prepared.)

REMEDY

1. Turn on the printer.

2. Discard the waste ink.

3. Turn off the printer.

4. Start the printer in the Serviceman Mode.

Turn on the printer while pressing [Menu] + [Back] + [OK].

5. Remove the ink tank in which wrong ink was filled and the other ink tank of the
corresponding color combination given below. (Page 207)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

• BK and M

• Y and C

6. Lower the lock levers.

7. Start the service program and select Resolution of mixing ink error from

ADJUSTMENT (Sequence).

8. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to carry out the
ink eject. (Page 332)

9. Select Activation of Cleaning Cartridge.
Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (See P.331)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made

10. Turn off the printer.

11. Install the cleaning cartridges. (Page 207)

according to the combinations below.

• BK and M

• Y and C

12. Lower the lock levers.

13. Turn on the printer.

14. Discard the waste ink.

TROUBLE SHOOTING Other Troubles 72

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SC-F9200 Series Revision C

15. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 333)

16. Discard the waste ink.

17. Remove the cleaning cartridges.

18. Lower the lock levers.

19. Turn off the printer.

20. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

21. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 332)

22. Select Switch between Ink cartridges and Ink ta nks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 329)

23. Turn off the printer.

24. Install the new ink tank s. (Page 207)

Figure 2-1. [Time stamp of the resolution date (Mixing ink error)] screen

25. Install the chip units , and then pour ink into the ink tanks.

26. Lower the lock levers.

27. Turn on the printer.

28. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 334)

29. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 311)

30. Perform cleaning if necessary. (Page 313)

31. Select Time stamp of the resolution date (Mixing ink error).
Click [Run] button.

TROUBLE SHOOTING Other Troubles 73

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision C

2.7 Trouble on Service Program

This section describes possible troubles on Service Program and their causes and remedies.

Table 2-9. Troubles on Service Program

Symptom Cause Check Item Remedy

Are you running the program on the following operating

Service Program does not start

The printer does not react to the program
command.

MAC address cannot be set.

“Media is feeding” error

The operating system is not supported.

The printer is not connected to the
computer properly.

There is something wrong with the
program file.

Registration information of the program
is wrong.

More than one printers are connected to
the computer.

 The printer is turned off.
 The printer is in a status that cannot

accept the program command.

After the USB ID is changed, the
printer has not been reselected.

The printer is connected with a USB
cable.

The selected adjustment does not
require printing, but paper is loaded on
the printer.

systems?

 Supported OS: Windows Vista, Windows 7, Windows

8/8.1

Is there any problem with the connection between the
printer and computer?

Try with another computer. Does the program start
normally?

Did you get the program through the official channel?
Check it with the license agreement displayed at the start­up screen.

Is there any printer connected to the USB port on the
computer other than the one for adjustment?

1. Is the printer powered on?

2. Is there any error occurring on the printer?

1. Is the printer powered on?

2. Is there any error occurring on the printer?

--- Connect the printer with a network cable.

--- Remove the paper from the printer.

Run the program on the supported operating
systems.

Connect them properly.
If the program still does not start, the program files

may be broken. Download the set of program files
again.

Download the program file including security files
through the official channel.

Disconnect the printer which is not necessary for
the adjustment.

1. Turn the printer on.

2. Correct the printer errors.

Select the printer (USB port) correctly.

TROUBLE SHOOTING Trouble on Service Program 74

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2.8 Trouble on NVRAM Viewer

This section describes possible troubles on NVRAM Viewer and their causes and remedies.

Table 2-10. Trouble on NVRAM Viewer

Symptom Cause Check Item Remedy

The contents and the items displayed in the
NVRAM Viewer do not match with each
other.

History of the error and the counter reset
are not displayed on the NVRAM Viewer.

The Service Program you are running is
different one.

History of the error and the counter
reset are shown only as a CSV file. It
will not be shown in the Viewer,
because they have too many items.

Are you running the Service Program for this product? Use the proper Service Program for this product.

Click the “Send as CSV” button on the lower right

---

NVRAM Viewer screen to output the CSV file.
These histories are recorded in this file.

TROUBLE SHOOTING Trouble on NVRAM Viewer 75

SE Group Confidential (Related Staff Only)

DISASSEMBLY & ASSEMBLY

CHAPTER

3

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision B

W A R N I N G

3.1 Overview

This chapter describes procedures for disassembling the main components of SC­F9200 Series.
Be sure to follow the procedure described in this chapter when disassembling the unit.
Unless otherwise specified, disassembled units or components can be reassembled by
reversing the disassembly procedure.

 WARNING

Procedures which, if not strictly observed, could result in personal injury are
described under the heading “WARNING”.

 CAUTION

“CAUTION” signals a precaution which, if ignored, could result in damage to
equipment.

 CHECK POINT

Important tips for procedures are described under the heading “CHECK POINT”.

 REASSEMBLY

If the assembly procedure is different from the reversed disassembly procedure,
the correct procedure is described under the heading “REASSEMBLY”.

 ADJUSTMENT

Any adjustments required after reassembly of components or parts are described
under the heading “ADJUSTMENT”. Be sure to perform the specified
adjustments with reference to Chapter 4 “ADJUSTMENT”.

 LUBRICATION

“LUBRICATION” signals that the part needs to be lubricated when replacing or
maintaining it after disassembling.

3.1.1 Precautions

Before starting the disassembly or reassembly of the product, read the following
precautions given under the headings “WARNING” and “CAUTION”.

 When the Front Cover is opened, the CR Motor and the PF

Motor are stopped by the safety-interlock mechanism. When
you need to work with the safety-interlock disabled, be
extremely careful to ensure your safety, and make sure to turn
the safety-interlock back on when finished.

 This printer is equipped with a lithium battery. Observe the

following cautions in the handling of the battery.

• When replacing the battery, replace it only with a specified

type of battery. Using a different type of battery may cause
excess heat or explosion. Recommended battery: CR2032
(Sony)

• Dispose of used batteries according to manufacture’s

instructions and local regulations. Contact your local
government agency for information about battery disposal
and recycling.

• When disposing of the battery, be sure to securely cover its

(+) end with tape to prevent combustion or explosion.

• Do not recharge the battery.

• Do not use the battery if it is discolored or damaged, or if

any leakage of electrolyte is observed.

• Do not dismantle, solder or heat the battery. Doing so could

result in leakage of electrolyte, heat generation, or
explosion.

• Do not heat the battery or dispose of it in fire.

• If the electrolyte leaked from the battery contacts with

your skin or gets into your eyes, wash it off with clean
water and see a physician immediately.

DISASSEMBLY & ASSEMBLY Overview 77

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W A R N I N G

C A U T I O N

 The power switch for this printer is installed on the secondary

side of the power circuit; therefore, the power is always
supplied unless the power cable is unplugged. To prevent
electric shock and circuit damage during servicing, make sure
to follow the instructions below.

• Before removing a circuit board, make sure to unplug the

power cable from the AC outlet. Then press the power
button on the operating panel to confirm that the LEDs go
on and off. This operation discharges the residual charge in
the printer.

• Make sure not to place the removed circuit boards on the

metal and such directly.

 Always wear gloves for disassembly and reassembly to avoid

injury from sharp metal edges.

 If ink gets in your eye, flush the eye with fresh water and see a

doctor immediately.

 Never touch the ink or wasted ink with bare hands. If ink comes

into contact with your skin, wash it off with soap and water
immediately. If irritation occurs, contact a physician.

 When replacing the Main Board, Power Supply Board, or

Power harnesses and such, make sure to visually check if any
harness is caught in between or any wrong connection exists.

 Locate the printer on a stable and flat surface.
 Use only recommended tools for disassembly, assembly or

adjustment of the printer.

 Apply lubricants and adhesives as specified.
 Be careful not to soil the printer or the floor with the leaked ink

when removing the ink-path-related components or parts.
Spread a sheet of paper or cloth on the floor in advance.

 Do not touch electrical circuit boards with bare hands as the

elements on the board are so sensitive that they can be easily
damaged by static electricity. If you have to handle the boards
with bare hands, use static electricity discharge equipment such
as anti-static wrist straps.

 When the printer has to be operated with the covers removed,

take extra care not to get your fingers or clothes caught in
moving parts.

 When you have to remove any parts or components that are

provided as after-service-parts but are not described in this
chapter, carefully observe how they are installed and make
sure to remember it before removing them.

 Disassembling the frame and the PF shaft of the printer is

prohibited because they are assembled with precise
measurements in 1/100 mm unit at the factory.

DISASSEMBLY & ASSEMBLY Overview 78

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C A U T I O N

Down

Left

Right

Rear

Front

Up

3.1.2 Cautions After Assembling 3.1.3 Orientation Definition

 The ink-path-related components or parts should be firmly and

securely reinstalled on the printer to prevent the ink from
leakage.

 When reassembling the printer, make sure to connect the

connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause short­circuiting and lead to breakdown of the electric elements on the
boards.

 When reassembling the printer, make sure to route the FFCs

and other cables as specified in this chapter. Failure to do so
may cause an unexpected contact of the cables with sharp metal
edges, or lead to lower the noise immunity.

 When you removed any parts (especially cables) that are

secured with acetate tape or two-sided tape, be sure to reinstall
and secure them with the tape as exactly the same as they were.

The terms used for indicating the orientation/direction throughout this chapter are as
follows.

Figure 3-1. Orientation Definition

DISASSEMBLY & ASSEMBLY Overview 79

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SC-F9200 Series Revision B

3.1.4 Recommended Tools

To protect this product from damage, use the tools indicated in the following table.
For the tools required to perform the adjustment, refer to “Tools/Consumables for
Adjustments” in Chapter 4.

Table 3-1. Tools

Name Description Target Part

4 cm or longer shaft length (The

Phillips screwdriver, No. 1

one with a magnet is
recommended)

28 cm or longer shaft length (The
one with a magnet is

Phillips screwdriver, No. 2

recommended)
Stubby driver with 4 cm or shorter

shaft length (The one with a
magnet is recommended)

Ratchet screwdriver

Short type with a 20-mm or shorter

head
Tweezers Nothing in particular Parts in general
C-ring pliers To remove C-rings (φ25). Roll Paper Holder

To secure the cable/harness, or for
Acetate tape

the protection against the sharp

edge

Waste cloth

To prevent staining the printer

with ink during operation

Recommend the below for insure

accuracy
Rule Scale

 SHINWA Round End Stainless

Rule : 1m
Item code : 13048(21108)

L-shaped Offset
Screwdriver

Recommend the below for insure

accuracy

 VESSEL No.TD-61

 Print Head
 Some encoders/sensors

Parts in general

 APG Unit
 Ink Tank/Cartridge

 Driven Roller Gear

Parts in general (Use this tape
when it is removed or when
replacing the part)

 Ink Tube
 Ink Holder
 Flushing Box
 Duct CR
 Print Head
 Pump Cap Unit

Parts in general

 PF Roller Center Support

Table 3-1. Tools

Name Description Target Part

Precision Screwdriver Nothing in particular
Long nose pliers Nothing in particular

 PF Roller Center Support
 PF Roller Center Support

DISASSEMBLY & ASSEMBLY Overview 80

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SC-F9200 Series Revision B

 Panel Unit (p. 101)

 Right Upper Cover (p. 103)

 Right Front Cover (p. 107)

 Right Lower Cover (p. 109)

 Left Rear Cover (p. 110)  Left Upper Cover (p. 111)

 Left Front Cover (p. 113)

 Left Cover (p. 114)

 Left Lower Cover (p. 115)

 Upper Cover (p. 116)

 Board Box Cover (p. 117)

 Right Cover (p. 108)

 Lower Ink Holder

(p. 106)

3.2 Parts Diagram

Figure 3-2. Housing

DISASSEMBLY & ASSEMBLY Parts Diagram 81

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 R Maintenance Cover Sensor (p. 118)

Detects the Open/Closed status of the Right
Maintenance Cover.

 Front Cover R Sensor (p. 120)

Detects the Open/Closed status of the Front Cover.

 Front Cover L Sensor (p. 122)

Detects the Open/Closed status of the Front Cover.

 L Maintenance Cover Sensor (p. 113)

Detects the Open/Closed status of the Left
Maintenance Cover.

DISASSEMBLY & ASSEMBLY Parts Diagram 82

Figure 3-3. Housing

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision B

 Main Board (p. 123)

• Communicates with the computer.

• Processes received data.

• Controls the printer mechanism.

• Stores the correction values and various counters.

 Main-B Board (p. 124)

Communicates across a network.

 PSH Board/PSH-B Board (p. 125)

Generates the DC voltage for this printer from the AC power supply.

 Sub-D Board (p. 132)

Relays the connection between the Main
Board and the Print Head.

 Sub-E Board (p. 133)

Controls heaters.

 Sub-M Board (p. 134)

Relays the connection between the
Main Board and the CR Motor.

 Box Cooling Fan (p. 135)

Cools the air inside the Power Supply
Board Box.

 Sub Board (p. 131)

Relays the connection between the Main Board and
electric parts/components. See “6.1 Block Wiring

Diagram (p390)” for specific connections to the

concerning parts/components.

 Power Supply Board Cooling Fan (p. 137)

 CR Motor Cooling Fan

(p. 163)

 PF Motor Cooling Fan

(p. 214)

Figure 3-4. Electric Circuit Components

DISASSEMBLY & ASSEMBLY Parts Diagram 83

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 CR Cover (p. 139)

 Duct CR (p. 140)

 Print Head 1 (p144)

 CR Scale (p. 157)

 Head Relay FFC (p. 153) (x4)

 CR Timing Belt (p. 159)

 CR Motor (p. 161)

The motor to drive the CR Unit.

 CR HP Sensor (p. 164)

Detects the home position of the CR Unit.

 CR Encoder (p. 166)

Detects the pattern of the CR Scale to control
the position of the CR Unit.

 APG Motor (p. 167)

 PG HP Sensor (p. 169)

Detects the origin position of the
platen gap.

 PW Sensor (p. 204)

Detects the width of paper on the
platen. This is a reflective photo
interrupter and detects the difference of
the amount of reflection between paper
(white) and the platen (black).

 CR Unit (p. 200)

 Head FFC (p. 150) (x4)

 CR FFC (p. 155)

 IM Sensor (p. 206)

Reads print patterns in the following
adjustments.

• Head Slant Auto Adjustment (PF
direction)

 Print Head 2 (p144)

Figure 3-5. Carriage Mechanism

DISASSEMBLY & ASSEMBLY Parts Diagram 84

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SC-F9200 Series Revision B

 Pump Cap Unit 2 (p. 177)

Includes the wiper section and the
sucking section, and maintains the
Print Head.

 Ink Holder 1 (p. 183)

Stores ink cartridges and includes the following
mechanism and parts.

• Pressure mechanism (Sensor/Motor)

• Ink Level Sensor

• LED

• Cartridge Cover Sensor

•SUB-G Board

 Ink Tube (p. 196)

 Wiper (p. 100)

Cleans the nozzle surface of the Print Head.

 Wiper Cleaner (p. 100)

Wipes off ink attached on the Wiper.

 Ink Holder 2 (p. 189)

Composed of the parts and mechanism
equivalent to Ink Holder 1.

 Ink Tank (p207)

 Pump Cap Unit 1 (p. 170)

Includes the wiper section
and the sucking section,
flushing section and
maintains the Print Head.

DISASSEMBLY & ASSEMBLY Parts Diagram 85

Figure 3-6. Ink System Mechanism

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision B

 Print Head 2 (p. 144)

 Print Head 1 (p. 144)

 Pump Cap Unit 2 (p. 177)

 Pump Cap Unit 1 (p. 170)

 Ink Holder 1 (p. 183)

 Ink Holder 2 (p. 189)

Caution: The positions of the IC Holder 1 and

2 are the opposite to the other parts.

Figure 3-7. Ink System Mechanism

DISASSEMBLY & ASSEMBLY Parts Diagram 86

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 Media Loading Lever (p. 210)

 Media Loading Lever Sensor (p. 211)

Detects the position of the Media Loading Lever.

 PF Motor (p. 213)

The motor to drive the Feed Roller.

 PF Scale (p. 216)

 PF Encoder (p. 215)

Detects the PF Scale pattern to control the
paper feeding (operation of the PF Motor).

 PF Timing Belt (p. 217)

 Driven Roller Assy (p. 218)

 Suction Fan (p. 221)

Sucks paper to the platen so as to stabilize
the position of paper when printing.

 PE Sensor (p. 224)

Detects the loaded media.

 Driven Roller Gear (p. 225)

 PF Roller Center Support (p. 227)

DISASSEMBLY & ASSEMBLY Parts Diagram 87

Figure 3-8. Paper Feed Mechanism

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision B

 After Heater (p. 233)

Heats paper to dry ink after printing.

 Cooling Fan (p. 235)

Cools the inside of the After Heater Box.

Figure 3-9. Heater Mechanism

DISASSEMBLY & ASSEMBLY Parts Diagram 88

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SC-F9200 Series Revision B

 Roll Unit (p. 236)

 Roll Receiver Assy (p. 237)

 Roll Paper Holder (p. 238)

 Sub-F Board (Roll) (p. 239)

Relays the connection between the Main Board and the Roll
Unit. See “6.1 Block Wiring Diagram (p390)” for specific
connections to the concerning parts/components.

 ATC Motor (p. 241)

Feeds forward (normal rotation) and rewinds (reverse
rotation) the roll paper to generate back tension.
* ATC: Auto Tension Control

Figure 3-10. Roll Unit

DISASSEMBLY & ASSEMBLY Parts Diagram 89

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SC-F9200 Series Revision B

 Reel Unit (p. 245)

 Roll Paper Holder (p. 246)

 Sub-F Board (Reel) (p. 247)

Relays the connection between the Main Board and the
Reel Unit. See “6.1 Block Wiring Diagram (p390)” for
specific connections to the concerning parts/components.

 Reel Motor and Mounting

Plate Assy (p. 249)

Rewinds the media.

 Media Guide Bar (p. 244)

Figure 3-11. Reel Unit

DISASSEMBLY & ASSEMBLY Parts Diagram 90

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 Drying Fan Unit (p. 252)

 Drying Fan Cover (p. 254)

 Sub-I Board (p. 255)

Relays the connection between the Main Board and the Drying
Fan Unit. See “6.1 Block Wiring Diagram (p390)” for specific

connections to the concerning parts/components.

 Drying Fan Power Supply Board (p. 256)

Generates the DC voltage for the Drying Fan Unit from the AC power supply.

 Drying Fan (p. 257)

Drys up the printed media.

Figure 3-12. Additional Drying Fan Unit (Option)

DISASSEMBLY & ASSEMBLY Parts Diagram 91

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“3.4.1.1 Unlocking the CR Unit”

(p98)

Start

“3.4.2.1 Wiper” (p100)

“3.4.2.2 Wiper Cleaner” (p100)

Start

“3.4.3.2 Right Upper Cover”

“3.4.3.13 Board Box Cover” (p117)

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.1 Panel Unit” (p101)

“3.4.3.2 Right Upper Cover”

“3.4.3.4 Right Front Cover” (p107)

“3.4.3.6 Right Lower Cover”

(p109)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.5 Right Cover” (p108)

“3.4.3.13 Board Box Cover” (p117)

“3.4.3.14 R Maintenance Cover

Sensor” (p118)

“3.4.3.15 Front Cover R Sensor”

(p120)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.12 Upper Cover” (p116)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.9 Left Front Cover/L

Maintenance Cover Sensor” (p113)

“3.4.3.10 Left Cover” (p114)

“3.4.3.16 Front Cover L Sensor”

(p122)

“3.4.3.1 Panel Unit” (p101)

“3.4.3.11 Left Lower Cover” (p115)

“3.4.3.10 Left Cover” (p114)

“3.4.3.1 Panel Unit” (p101)

“3.4.3.5 Right Cover” (p108)

“3.4.5.24 Ink Tank/Cartridge”

(p207)

“3.4.3.3 Lower Ink Holder” (p106)

“3.4.5.24 Ink Tank/Cartridge”

(p207)

“3.4.3.3 Lower Ink Holder” (p106)

“3.4.3.1 Panel Unit” (p101)

3.3 Disassembly Flowchart

CONSUMABLES/ACCESSORIES

HOUSING

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 92

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SC-F9200 Series Revision B

Start

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.1 Panel Unit” (p101)

“3.4.3.2 Right Upper Cover”

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.12 Upper Cover” (p116)

“3.4.4.5 Sub-D Board” (p132)

“3.4.3.2 Right Upper Cover”

“3.4.4.8 Box Cooling Fan” (p135)

“3.4.3.13 Board Box Cover” (p117)

“3.4.7.1 After Heater” (p233)

“3.4.4.6 Sub-E Board” (p133)

“3.4.1.1 Unlocking the CR Unit”

(p98)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.13 Board Box Cover” (p117)

“3.4.4.1 Main Board” (p123)

“3.4.4.2 Main-B Board” (p124)

“3.4.4.4 Sub Board” (p131)

“3.4.5.1 CR Cover” (p139)

“3.4.4.3 PSH Board/PSH-B

Board” (p125)

“3.4.4.7 Sub-M Board” (p134)

“3.4.3.5 Right Cover” (p108)

“3.4.4.9 Power Supply Board

Cooling Fan” (p137)

ELECTRIC CIRCUIT COMPONENTS

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 93

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SC-F9200 Series Revision B

Start

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.1 Panel Unit” (p101)

“3.4.3.2 Right Upper Cover”

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.12 Upper Cover” (p116)

“3.4.3.2 Right Upper Cover”

“3.4.5.13 APG Motor” (p167)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.5.1 CR Cover” (p139)

“3.4.5.2 Duct CR” (p140)

“3.4.5.4 Head FFC” (p150)

“3.4.3.13 Board Box Cover” (p117)

“3.4.5.6 CR FFC” (p155)

“3.4.3.13 Board Box Cover” (p117)

“3.4.5.5 Head Relay FFC” (p153)

“3.4.3.10 Left Cover” (p114)

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.2 Right Upper Cover”

“3.4.5.13 APG Motor” (p167)

“3.4.5.9 CR Motor” (p161)

“3.4.5.7 CR Scale” (p157)

“3.4.5.1 CR Cover” (p139)

“3.4.5.2 Duct CR” (p140)

“3.4.5.3 Print Head” (p144)

“3.4.1.1 Unlocking the CR Unit”

(p98)

“3.4.2.2 Wiper Cleaner” (p100)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.10 Left Cover” (p114)

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.2 Right Upper Cover”

“3.4.5.13 APG Motor” (p167)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.5.9 CR Motor” (p161)

“3.4.5.1 CR Cover” (p139)

“3.4.5.2 Duct CR” (p140)

“3.4.5.3 Print Head” (p144)

“3.4.5.20 CR Unit” (p200)

“3.4.5.12 CR Encoder” (p166)

“3.4.5.14 PG HP Sensor” (p169)

“3.4.5.8 CR Timing Belt” (p159)

“3.4.5.22 PW Sensor” (p204)

“3.4.5.7 CR Scale” (p157)

“3.4.3.5 Right Cover” (p108)

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.2 Right Upper Cover”

“3.4.5.11 CR HP Sensor” (p164)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.5.3 Print Head” (p144)

“3.4.5.10 CR Motor Cooling Fan”

(p163)

“3.4.5.23 IM Sensor” (p206)

CARRIAGE MECHANISM

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 94

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision B

Start

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.1 Panel Unit” (p101)

“3.4.3.2 Right Upper Cover”

“3.4.3.4 Right Front Cover” (p107)

“3.4.3.2 Right Upper Cover”

“3.4.1.1 Unlocking the CR Unit”

(p98)

“3.4.3.5 Right Cover” (p108)

“3.4.3.13 Board Box Cover” (p117)

“3.4.5.17 Ink Holder 1” (p183)

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.12 Upper Cover” (p116)

“3.4.5.1 CR Cover” (p139)

“3.4.5.19 Ink Tube” (p196)

“3.4.3.5 Right Cover” (p108)

“3.4.3.1 Panel Unit” (p101)

“3.4.5.18 Ink Holder 2” (p189)

“3.4.5.15 Pump Cap Unit 1” (p170)
“3.4.5.16 Pump Cap Unit 2” (p177)

“3.4.5.24 Ink Tank/Cartridge”

(p207)

“3.4.3.3 Lower Ink Holder” (p106)

INK SYSTEM MECHANISM

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 95

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SC-F9200 Series Revision B

Start

“3.4.6.1 Media Loading Lever”

(p210)

“3.4.6.2 Media Loading Lever

Sensor” (p211)

“3.4.6.3 PF Motor” (p213) “3.4.6.5 PF Encoder” (p215) “3.4.6.7 PF Timing Belt” (p217)

“3.4.3.7 Left Rear Cover” (p110)

“3.4.3.8 Left Upper Cover” (p111)

“3.4.3.10 Left Cover” (p114)

“3.4.6.6 PF Scale” (p216)

“3.4.7.1 After Heater” (p233)

“3.4.3.3 Lower Ink Holder” (p106)

“3.4.6.9 Suction Fan” (p221)

“3.4.6.10 PE Sensor” (p224)

“3.4.6.8 Driven Roller Assy”

(p218)

“3.4.7.2 Cooling Fan” (p235)

“3.4.6.12 PF Roller Center

Support” (p227)

“3.4.6.4 PF Motor Cooling Fan”

(p214)

“3.4.3.3 Lower Ink Holder” (p106)

“3.4.7.2 Cooling Fan” (p235)

“3.4.7.1 After Heater” (p233)

Start

“3.4.8.1 Roll Unit” (p236)

“3.4.8.4 Sub-F Board (Roll)”

(p239)

“3.4.8.2 Roll Receiver Assy” (p237) “3.4.8.3 Roll Paper Holder” (p238)

“3.4.8.5 ATC Motor” (p241)

PAPER FEED MECHANISM / HEATER MECHANISM

ROLL UNIT

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 96

SE Group Confidential (Related Staff Only)

SC-F9200 Series Revision B

スタート

“3.4.9.2 Reel Unit” (p245)

“3.4.9.4 Sub-F Board (Reel)”

(p247)

“3.4.9.3 Roll Paper Holder” (p246)

“3.4.9.5 Reel Motor and Mounting

“3.4.9.1 Media Guide Bar” (p244)

Start

“3.4.10.1 Drying Fan Unit” (p252)

“3.4.10.2 Drying Fan Cover”

(p254)

“3.4.10.5 Drying Fan” (p257)

“3.4.10.4 Drying Fan Power

Supply Board” (p256)

“3.4.10.3 Sub-I Board” (p255)

REEL UNIT

ADDITIONAL DRYING FAN UNIT

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 97

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SC-F9200 Series Revision B

C A U T I O N

C A U T I O N

C H E C K

P O I N T

C A U T I O N

3.4 Disassembly and Assembly Procedure

This section describes procedures for disassembling the components allowed to be
disassembled. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.

3.4.1 Preparation for Servicing

3.4.1.1 Unlocking the CR Unit

When you have unlocked the CR Unit and finished your
reassembly work, move the CR Unit (Print Head) over the platen
and turn the printer on to let it perform the initialization sequence.
(By this sequence, the CR Unit is locked and Print Head is capped.)
If the initialization is performed on or over the Cap, the Print Head
may be damaged.

 Manual

1. Remove the Right Maintenance Cover.

2. Remove the screw, and remove the cover.
A) Silver M3x8 P-tite screw with captive washer: 1 pcs

3. Insert a screwdriver into the hole shown as “Insert driver (A)” in the figure.

4. While viewing the CR Lock Lever status from the front of the printer, turn the
screwdriver counterclockwise until the CR Lock Lever moves to the CR unlocked
position.

5. The CR Lock Lever is lowered. Check that the lever reaches the CR unlock
position, and stop turning the white shaft.

Do not turn the screwdriver clockwise.

 When the CR is unlocked, it clicks.
 Use a screwdriver with a 280 mm or longer shaft.

6. Insert a screwdriver into the hole shown as “Insert driver (B)” in the figure.

7. Move the CR Lock Lever to the CR unlocked position in the same way as step 4.

Make sure to first unlock the carriage from the “Insert driver (A)”
hole. If you insert a screwdriver into the (B) hole first, it may result
in damaging the tubes inside the printer. Accessing from (A)
unlocks pump cap 2, and accessing from (B) unlocks pump cap 1.

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 98

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SC-F9200 Series Revision B

A

Insert driver (A)

CR locked

(The lever is raised)

- Right side -

Cover

CR Lock Lever

CR unlocked

(The Lever is lowered)

C A U T I O N

No clock rotation!

Insert driver (B)

Figure 3-13. Unlocking the CR Unit

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 99

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SC-F9200 Series Revision B

Wiper

Right Maintenance Cover

Wiper

Cleaner

Right Maintenance Cover

Hook

Handle

3.4.2 Consumables/Accessories

3.4.2.1 Wiper

1. Turn the printer on.

2. Press the [Menu] button, select Head Maintenance, and press the [OK] button.

The CR Unit moves to the left end.

3. Open the Right Maintenance Cover.

4. Hold the Wiper with your hand and tilt it leftward to remove it.

3.4.2.2 Wiper Cleaner

1. Turn the printer on.

2. Press the [Menu] button, select Head Maintenance, and press the [OK] button.
The CR Unit moves to the left end.

3. Open the Right Maintenance Cover.

4. Push the handle of the Wiper Cleaner to disengage the hook, and remove the
Wiper Cleaner in the direction of the arrow.

Figure 3-14. Removing the Wiper

Figure 3-15. Removing the Wiper Cleaner

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 100

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