Epson SC-B7000 Series, SC-F7000 Series Service Manual

SERVICE MANUAL

Large Format Color Inkjet Printer

SC-F7000 Series SC-B7000 Series

Confidential

SEIJ12010

Notice:

 All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,

mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

 The contents of this manual are subject to change without notice.

 All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly

appreciate being informed of them.

 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their

respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2012 SEIKO EPSON CORPORATION.

COMMERCIAL PRINTER CS QUALITY ASSURANCE DEPARTMENT

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PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing

procedures preceded by DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.

WARNING

1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND­SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.

7. MAKE SURE AN ANTIVIRUS SOFTWARE IS INSTALLED ON THE COMPUTER USED FOR SERVICE SUPPORT. BE SURE TO HAVE THE
LATEST VIRUS DEFINITION FILE FOR THE SOFTWARE.

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About This Manual

C H E C K

P O I N T

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

SC-F7000 Series/SC-B7000 Series were designed based on SC-S30600 series. The most of the
mechanical structures and functions are the same as those of SC-S30600. This manual provides
only the differences from SC-S30600 series and omits descriptions common to SC-S30600.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 3.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 4.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 5.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epson-approved lubricants and
adhesives required for servicing the product.

CHAPTER 6.APPENDIX

Provides the following additional information for reference:

- Wiring Diagram

- Panel Menu Maps

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Symbols Used in this Manual

LubricationLubrication

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action.
Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional
information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components

in question may be adversely affected.

Indicates that lubrication is needed for the parts after disassembly, when doing a maintenance or replacing a part with a new one.

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Revision Status

Revision Date of Issue Description

A March 14, 2013 First release

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SC-F7000 Series/SC-B7000 Series Revision A

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Product Description ............................................................................................ 10

1.2 Basic Specifications ............................................................................................ 12

1.2.1 Basic Specifications ................................................................................... 12

1.2.2 Electric Specifications ............................................................................... 12

1.2.3 Ink Specifications ...................................................................................... 13

1.3 Printing Specifications ........................................................................................ 14

1.3.1 Supported Media ........................................................................................ 14

1.4 Hardware Specifications ..................................................................................... 15

1.4.1 Dimensions and Weight ............................................................................. 15

1.4.2 Installation Room Requirement ................................................................. 15

1.4.3 Part Names ................................................................................................. 16

1.5 Control Panel ...................................................................................................... 19

1.5.1 Setup Menu ................................................................................................ 21

1.5.2 Serviceman Mode ...................................................................................... 28

Chapter 2 TROUBLE SHOOTING

2.1 Overview ............................................................................................................ 31

2.1.1 Preliminary Check ..................................................................................... 31

2.1.2 Troubleshooting Procedure ........................................................................ 32

2.1.3 Procedure after troubleshooting ................................................................. 32

2.2 Remedies for Maintenance Requests .................................................................. 33

2.3 Remedies for Service Call Error ......................................................................... 34

2.4 Remedies for Print Quality Troubles .................................................................. 37

2.4.1 Ink Clogging .............................................................................................. 37

2.5 Trouble on Paper Feeding .................................................................................. 38

2.6 Other Troubles .................................................................................................... 39

2.6.1 Ink End Error ............................................................................................. 39

2.6.2 Wrong ink mixture error ............................................................................ 39

2.7 Trouble on Service Program ............................................................................... 41

2.8 Trouble on NVRAM Viewer .............................................................................. 41

Chapter 3 DISASSEMBLY & ASSEMBLY

3.1 Overview ............................................................................................................ 43

3.1.1 Precautions ................................................................................................. 43

3.1.2 Cautions After Assembling ....................................................................... 45

3.1.3 Orientation Definition ................................................................................ 45

3.1.4 Recommended Tools ................................................................................. 46

3.2 Parts Diagram ..................................................................................................... 47

3.3 Disassembly Flowchart ...................................................................................... 55

3.4 Disassembly and Assembly Procedure ............................................................... 56

3.4.1 Preparation for Servicing ........................................................................... 56

3.4.2 Consumables/Accessories ......................................................................... 57

3.4.3 Housing ...................................................................................................... 58

3.4.4 Electric Circuit Components ..................................................................... 59

3.4.5 Carriage Mechanism/Ink System Mechanism ........................................... 60

3.4.6 Paper Feed Mechanism .............................................................................. 81

3.4.7 Roll Unit .................................................................................................... 82

3.4.8 Reel Unit .................................................................................................... 83

Chapter 4 ADJUSTMENT

4.1 Overview ............................................................................................................ 85

4.1.1 Precautions ................................................................................................. 85

4.1.2 Adjustment Items and the Order by Repaired Part .................................... 86

4.1.3 Adjustment Items ....................................................................................... 96

4.1.4 Tools/Consumables for Adjustments ......................................................... 97

4.1.5 Service Program Basic Operations ............................................................ 98

4.2 NV-RAM BACKUP / NVRAM Viewer ............................................................ 99

4.2.1 NVRAM Read Procedure .......................................................................... 99

4.2.2 NVRAM Write Procedure ......................................................................... 99

4.2.3 NVRAM Viewer Basic Operation ............................................................. 99

4.3 ADJUSTMENTS (Individual) ......................................................................... 100

4.4 ADJUSTMENTS (Sequence) ........................................................................... 101

4.5 Installing Firmware .......................................................................................... 102

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SC-F7000 Series/SC-B7000 Series Revision A

4.6 Image & Test Print ........................................................................................... 102

4.7 Counter Reset ................................................................................................... 102

4.8 References ........................................................................................................ 102

4.9 Initial Ink Charge Flag ...................................................................................... 102

4.10 CR Related Adjustments ................................................................................ 103

4.10.1 CR Belt Tension Check ......................................................................... 103

4.10.2 APG Function Check ............................................................................. 103

4.10.3 CR Scale Check ..................................................................................... 103

4.10.4 CR Active Damper Auto Adjustment .................................................... 103

4.10.5 Manual Uni-D Adjustment .................................................................... 104

4.10.6 Manual Bi-D Adjustment ...................................................................... 105

4.10.7 PG Adjustment ....................................................................................... 107

4.11 Head Related Checks and Adjustments .......................................................... 109

4.11.1 Tube Inner Pressure Reduction .............................................................. 109

4.11.2 Head ID Input ........................................................................................ 109

4.11.3 Nozzle Check ......................................................................................... 109

4.11.4 Cleaning ................................................................................................. 109

4.11.5 Head Inclination Manual Adjustment (CR direction) ........................... 110

4.11.6 Head Slant Manual Adjustment (PF direction) ..................................... 112

4.12 Ink Supply Related Checks and Adjustments ................................................ 114

4.12.1 Switch between Ink Cartridges and Ink Tanks ...................................... 114

4.12.2 Activation of Cleaning Cartridge ........................................................... 115

4.12.3 Ink eject ................................................................................................. 116

4.12.4 Tube Inner Cleaning .............................................................................. 117

4.12.5 Initial Ink Charge ................................................................................... 118

4.13 Media Feed Related Checks and Adjustments ............................................... 119

4.13.1 PF Belt Tension Check .......................................................................... 119

4.13.2 PF Scale Check ...................................................................................... 119

4.13.3 Manual Adjustment for Media Feeding ................................................. 120

4.14 Boards Related Checks and Adjustments ....................................................... 121

4.14.1 Main Board initial setting ...................................................................... 121

4.14.2 RTC&USB ID Input .............................................................................. 121

4.14.3 MAC Address Input ............................................................................... 121

4.14.4 Serial Number Input .............................................................................. 121

4.14.5 Board Replacement Date & Time Setting ............................................. 121

4.15 Other Printer Checks and Adjustments .......................................................... 122

4.15.1 USB Port and Network Communication Check .................................... 122

4.15.2 Suction Fan Adjustment ........................................................................ 122

4.15.3 Panel Setting Reset & Job History Reset ............................................... 122

4.15.4 Panel LCD Operation Check ................................................................. 122

4.15.5 Panel Buttons Operation Check ............................................................. 122

4.15.6 Motor Measurement & Automatic Adjustment ..................................... 122

4.15.7 Rear AD Adjustment ............................................................................. 122

Chapter 5 MAINTENANCE

5.1 Overview .......................................................................................................... 124

5.2 Setting Up/Storing the Printer .......................................................................... 125

5.3 When left unused/transportation ...................................................................... 126

5.3.1 When left unused ..................................................................................... 126

5.3.2 Transportation .......................................................................................... 128

5.4 Exchange Parts ................................................................................................. 130

5.5 Cleaning ............................................................................................................ 132

5.6 Lubrication ....................................................................................................... 136

Chapter 6 APPENDIX

6.1 Block Wiring Diagram ..................................................................................... 138

6.2 Connection Diagram ......................................................................................... 139

6.2.1 Sensors ..................................................................................................... 139

6.2.2 Ink Holder ................................................................................................ 139

6.2.3 CR Unit .................................................................................................... 139

6.2.4 CR drive mechanism ............................................................................... 139

6.2.5 Paper Feed Mechanism/Pump Mechanism .............................................. 139

6.2.6 Roll Unit/Reel Unit .................................................................................. 139

6.3 Panel Menu Map .............................................................................................. 140

6.4 Part names used in this manual ........................................................................ 143

6.5 Exploded Diagram/Parts List ........................................................................... 144

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PRODUCT DESCRIPTION

CHAPTER

1

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SC-F7000 Serie/SC-B7000 Series Revision A

C A U T I O N

1.1 Product Description

 Product configuration

 SC-F7000 Series: Sublimation transfer printer

 SC-B7000 Series: Watercolor ink printer

 Available paper type

 Available media width: Max. 1625 mm (64 inch), Min. 300mm (11.8 inch)

 Printable width: Up to 1615 mm (Left/Right margin: 5mm)

 Paper thickness: Up to 1 mm

 Ink configuration

 SC-F7000 Series: Sublimation transfer ink

 SC-B7000 Series: Watercolor dye ink

 Wear protective eyewear, gloves and mask when refilling ink

tanks or replacing the waste ink bottle.

 If ink adheres to your skin, immediately wash it off with plenty

of soap water. Consult a physician if any problem such as
irritation appears.

 If ink gets into your eyes, wash immediately with clean water.

Otherwise your eyes could be seriously injured. If you have any
medical condition, consult a physician.

 If ink gets into your mouth, wash it well and immediately

consult a physician.

 Do not touch the printed media with your hands.
 Do not mix the ink with other type ink.
 If it is hard to breath when using the printer, ventilate the room

and let in fresh air.

 Dispose of the waste ink and printed media according to local

regulations.

 CISS

The printer includes a 1.5-liter ink tank. Supplied ink packs allow you to refill the ink
even during printing.

 High speed throughput

Table 1-1. High speed throughput

Mode Printing Mode Number of passes Throughput

Draft 360x720 dpi 1 58.9 m

High Speed 720x720 dpi 2 30.4 m

Production 2 720x720 dpi 3 22.2 m

Production 1 720x720 dpi 4 16.2 m

High Quality 720x1440 dpi 6 11.1 m

High Quality 720x1440 dpi 8 8.2 m

 Media handling

Supports a variety of commercial media (no genuine media available).
Supported roll sizes are as follows:

Table 1-2. Media handling

Weight Roll Outer Diameter Paper Core Diameter

Normal Up to 40 kg Up to 250 mm 2 or 3 inch

When using option*1 Up to 80 kg

Note *1: When using optional heavy roll media system

*2: Up to 40 kg for 2-inch core

 Roll side: Up to 300 mm
 Reel side: Up to 250 mm

2 or 3 inch

 Supports RIP made by 3rd parties

EPSON driver is not provided for Windows nor for Mac.

 Realizes a high degree of usability

 Ease of use

Frequently-used menu is assigned to the short-cut keys on the control panel.

 Media handling

• Spindleless

• Simplifies the setting of roll paper by assembling the lift levers.

• Supports high-capacity roll paper up to 80 kg by using optional heavy roll

media system.

2

/h

2

/h

2

/h

2

/h

2

/h

2

/h

*2

PRODUCT DESCRIPTION Product Description 10

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SC-F7000 Serie/SC-B7000 Series Revision A

 Improvement of reliability/durability

 Head life:

• 6,840 billion shots/1 line

• Ink flow rate: 270 L/BK+M

 Operating life of the printer: 3 years or 67,500 m

(64 inches/720x720 dpi/Bi-d)

2

Figure 1-1. External View

PRODUCT DESCRIPTION Product Description 11

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SC-F7000 Serie/SC-B7000 Series Revision A

1.2 Basic Specifications

1.2.1 Basic Specifications

Table 1-3. Basic specifications

Item Specification

Print method On-demand inkjet

Number of nozzles 360 nozzles x 2 lines x 4 (colors)

Print Head

Maximum resolution 720 x 1440 dpi

Control code ESC/P Raster

Paper feed method Friction

RAM

Interface

Temperature

Humidity

Configuration of nozzles 720 nozzles for each color*

Line width of nozzles 1 inch

For Main 512 MB

For Network 128 MB

 USB 2.0 HS
 Ethernet (100Base-T/1000Base-T)

Operating

Storage (before unpacking)

Storage (after unpacking)

Operating

When storing (packed/unpacked) 5% to 85% (Non condensing)

15 °C to 35 °C
(recommended: 15 to 25 °C)

-20 °C to 60 °C
(no more than 120 hours at 60 °C,
within a month at 40 °C)

-20 °C to 40 °C
(within a month at 40 ℃ )

20% to 80% (recommended: 40 to 60%)
(Non condensing)

1.2.2 Electric Specifications

Table 1-4. Electric specifications

Item Specification

Rated voltage AC 100 to 240 V

Rated frequency 50 to 60 Hz

Rated current 1.0A to 0.5A

Printing Approx. 65 W
Power
consumpti
on

Insulation resistance 10 MΩ or more (between AC line and chassis at 500 VDC)

Dielectric strength

Leek current 3.5 mA or less

Ready mode Approx. 20 W

Sleep mode Approx. 9 W

Power off 0.5 W or less

1.0 kV rms AC for 1 min. or 1.2 kV rms AC for 1 sec.
(between AC line and chassis)

*Nozzle set configuration is;

Row

Product A B C D E F G H I J

SC-F7000 Series C Y M BK - - BK M Y C

SC-B7000 Series C M Y BK - - BK Y M C

PRODUCT DESCRIPTION Basic Specifications 12

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SC-F7000 Serie/SC-B7000 Series Revision A

1.2.3 Ink Specifications

 Ink Pack

Table 1-5. Ink Pack

Item Specification

Form Dedicated ink pack (standing pouch)

Ink colors

Cartridge life See the date printed on the package (at normal temperature)

Guaranteed life
after installation

Storage
temperature

Capacity 1000 ml

Dimensions 170 (W) x 272 (L) mm

 Cleaning liquid

Cleaning is for servicing only. Packages of the cleaning liquid are only provided as an
ASP.

 Black system: Black
 Color system: Yellow, Magenta, Cyan

25 days (from the day that the ink tank was refilled from the ink pack)

 Uninstalled: -20 to 40°C (within a month at 40 °C)
 Installed: -20 to 35 °C (within a month at 40 °C)
 Transporting: -20 to 60 °C (within a month at 40 °C, within 72 hours at

60 °C)

 Waste ink bottle

 Removable from the printer when it is filled with approx. 2000ml.

 Ink bottle FULL detection is carried out with a software counter.

 For the waste ink disposal, conform to the local industrial waste disposal

standards and ordinances in your country.

PRODUCT DESCRIPTION Basic Specifications 13

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SC-F7000 Serie/SC-B7000 Series Revision A

1.3 Printing Specifications

1.3.1 Supported Media

Table 1-6. Supported Media

Item

Roll core size 2 or 3 inch

Roll outer diameter Up to 300 mm

Media width 300 to 1626 mm (64 inches)

Media thickness Up to 1 mm

Roll weight Up to 40 kg Up to 80 kg

Standard Roll Media System Heavy Roll Media System

Specification

PRINTABLE AREA

Note *1: The value selected for [Side Margin (Left)] in the setup menu. The default value is

5mm. Choose a [Side Margin (Left)] over 10 mm when using media holding plates.

*2: The total of the values selected for [Print Start Position] and [Side Margin (Right)] in

the setup menu. The default value is 5mm. Chose a [Print Start Position] or [Side
Margin (Right)] over 10 mm when using media holding plates.

300-1626mm

3-25mm*

1

3-825mm*

2

5mm

5mm

Figure 1-2. Printable area

PRODUCT DESCRIPTION Printing Specifications 14

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SC-F7000 Serie/SC-B7000 Series Revision A

Depth

Height

Width

1.4 Hardware Specifications

This section provides the printer dimensions and shows the main components.

1.4.1 Dimensions and Weight

DIMENSIONS

WEIGHT

Table 1-8. Weight

Item SC-F7000 Series SC-B7000 Series

Main body 145 kg

Standard Roll Unit 19.5 kg

Standard Reel Unit 21.5 kg (Standard) 21.5 kg (Option)

Legs 32 kg

Optional Heavy Roll Media Feeding Unit (Roll) 18.5 kg

Optional Heavy Roll Media Feeding Unit (Reel) 21.5 kg

Ink tank 3.2 kg

Ink tank unit 4.2 kg

Total weight 225 kg 204 kg

1.4.2 Installation Room Requirement

Figure 1-3. Dimensions

Table 1-7. Dimensions

Description Width Depth Height

Stored 2,620 mm 915 mm 1,311 mm

Maximum 2,620 mm 1,259 mm 1,650 mm

Figure 1-4. Installation Room Requirement

PRODUCT DESCRIPTION Hardware Specifications 15

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SC-F7000 Serie/SC-B7000 Series Revision A

1.4.3 Part Names

FRONT SIDE

Figure 1-5. Front Side

Table 1-9. Front side

No.

11 Adjuster

12 Waste ink bottle

13 Waste ink tube

14 Ink tank

15 Slider

16 Lock lever

17 Chip unit check lamp

18 AC inlet

19 LAN port

20 USB port

21 Maintenance cover (right)

22 Media loading lever

23 Alert lamp

24 Control panel

25 Front cover

Name

Table 1-9. Front side

No.

1 Maintenance cover (left)

2 Eject guide

3 Roll core holder

4 Tensioner

5 Roll core holder locking screw

6 Roll support

7 Auto switch

8 Manual switch

9Casters

10 Waste ink bottle holder

Name

PRODUCT DESCRIPTION Hardware Specifications 16

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SC-F7000 Serie/SC-B7000 Series Revision A

SLIDER

No.

1 Slider

2 Ink inlet cover

3 Chip unit

Figure 1-6. Front Side

Table 1-10. Slider

Name

INSIDE

Figure 1-7. Inside

Table 1-11. Inside

No.

1 Print head

2 Media holding plate

3 Cutter groove

4 Pressure rollers

5 Platen

6 Wiper cleaner

7Caps

8Wiper

Name

PRODUCT DESCRIPTION Hardware Specifications 17

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SC-F7000 Serie/SC-B7000 Series Revision A

BACK

Figure 1-8. Back

Table 1-12. Back

No.

1Drive switch

2 Roll holder

3 Roll holder fixing screw

4 Lift lever

5 Loading guide

6 Roll support

7 Handle

Name

PRODUCT DESCRIPTION Hardware Specifications 18

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SC-F7000 Serie/SC-B7000 Series Revision A

7

9

8

6

5

4

3

2

1

13

11

12

10

1.5 Control Panel

CONTROL PANEL

Table 1-13. Control panel

Name Function

1 Power button Turns the printer ON or OFF.

 ON: The power is ON.

2 Power light

3 Media Setup button Displays the Media Management Menu.

4 Display Displays the printer status, menu, message, etc.

5 Menu button Displays the Setup Menu.

6 Back button

7 Left and Right arrow buttons

8 Media Feed buttons

9 OK button Determines the items or the settings.

10 button

11 Maintenance button Displays the Maintenance Menu.

12 Pause/Cancel button

13 Media Feed button

 Flashing: The printer is receiving data, performing head

cleaning, or other operations during shut-down.

 OFF: The power is OFF.

Goes back to the previous tier when Setup Menu is
displayed.

Specifies the entering character position when registering
the setting name or setting IP address in the Setup Menu.

 Advances/rewinds the media. Hold down button to

advance the media up to 3 m. Hold down button to
rewind the media up to 20 cm.

 Selects the menu or the set value while the Setup Menu

is displayed.

When menus are displayed, closes the menus and goes
back the printer to ready status.

 During printing, pauses the operation.
 During setting, finishes the menu and goes back to

printable status.

 To advance the printed media to the cut position, press

the button while the printer is printable, then press the
[OK] button.

 During printing, performs the Media Feed Adjust

during printing.

Figure 1-9. Control Panel

PRODUCT DESCRIPTION Control Panel 19

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SC-F7000 Serie/SC-B7000 Series Revision A

1

2

3

4

LCD

 Display Description

Name Function

1 Message

2 Media information

Figure 1-10. LCD

Table 1-14. LCD

Printer status, operating status, or an error message is
displayed.

 From left to right, shows the selected media number,

platen gap, media width, and media remaining.

 If a media setting bank number created with this printer is

selected as the print media, the number (from 1 to 30) will
be displayed. When [RIP Settings] is selected, 0 will be
displayed.

 The icon of platen gap changes depending on the setting

value as shown below.

: 1.5

Name Function

3 Chip unit status

4 Waste ink bottle status

Table 1-14. LCD

The status of the chip unit is indicated as follows.

Ready to print.

An error occurred.

The chip unit could not be recognized or it is not
compatible with the printer. Or, the slider is not
locked.

The chip unit requires replacement.

The status of the wasted ink bottle is indicated as follows.

No problem

Almost full

Full

 The media remaining is not displayed if [Off] is selected

: 2.0

: 2.5

for [Remaining Setup] in the [Media Remaining] menu.

PRODUCT DESCRIPTION Control Panel 20

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SC-F7000 Serie/SC-B7000 Series Revision A

1.5.1 Setup Menu

Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

On Selects [On] to indicate and record the remaining amount of the set media, or

[Off] to set it to off. When [On] is selected, [Length], [Remaining Alert] and
[Print Remaining Length] are displayed to be set. Remaining amount is
derived from the setting values in [Length] and printed media length. It is
displayed on the Control Panel.

Sets the whole length of the set media between 5.0 to 99.5 m. You can make
this setting by 0.5 m.

Sets the value to display the Remaining Alert between 1 to 15 m. You can
make this setting by 0.5 m.

When [RIP Settings] is set, the printer prints in the media setting set with
software RIP.

When one of the values between 1 to 30 is selected, the printer prints the
media setting stored in the one of selected number. To store the media setting
in one of the numbers, set it in [Customize Settings].

Changes the current media setting. The items which can be changed depend
on which setting is selected, [RIP Settings] or media number. For the items,
refer to RIP Settings or the row of 1 to 30 as follows.

settings in the media setting set with software RIP. Uses [1.5] normally.
Select [2.0] when smudges or blurring appear due to an excess pressure on the
paper. Select [2.5] only when the printed result is not improved even though
set [2.0]. Improper setting may contaminate the inside of the printer with ink,
and it may cause the low print quality or shorten the life of the printer.

Adjustment to adjust the Print Head misalignment during printing with this
function.
Manual Adjustment: Check the printed adjustment patterns visually and
adjust it by entering the best adjustment values.

Media Setup

Media Remaining

Select Media

Customize
Settings

Remaining Setup

Length 5.0 to 99.5 m

Remaining Alert 1 to 15 m

Print Remaining
Length

Current Settings

RIP Settings

Off

Print Prints the remaining amount of the media.

RIP Settings Selects the media setting for printing.

1 to 30 (Media Setup Numbers)

Platen Gap

Head Alignment

1.5 Changes the Platen Gap (gap between the Print Head and paper surface)

2.0

2.5

Input thickness. Sets the length of the media to be used between 0.1 to 1.0 mm.

Manual (Uni-D) When granular images or blurring appear on the printed result, perform Gap

Manual (Bi-D)

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Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Media Setup

Customize
Settings

RIP Settings

1 to 30 (Media
setting bank)

Roll Type

Tension
Measurement

Media Tension 0 to 40

Setting Name

Feed Adjustment Manual

Platen Gap

Head Alignment

Printable Side Out

Printable Side In

Periodically Choose [Periodically] or [Every page] to have the printer automatically

Every Page

Off

1.5 Changes the Platen Gap settings (gap between the Print Head and paper

2.0

2.5

Manual (Uni-D) When granular images or blurring appear on the printed result, perform Gap

Manual (Bi-D)

Choose [Printable Side Out] or [Printable Side In] according to how the media
is rolled.

monitor and adjust media tension during printing for optimal results, [Off] to
disable automatic tension adjustment. [Periodically] is recommended in most
circumstances. The printer may however be unable to adjust tension
appropriately for some media, resulting in excessive slack or other
maladjustments that cause printing problems, in which case you should select
[Off]. Note, however, that [Off] may result in unusually large margin between
pages. In addition, printing may not stop and the inside of the printer may
become stained. Observe the following precautions:

 Do not print at the end of a roll
 Do not select [Off] for [Media End Check].

Select [Every page] for more precise tensioning, but note that print times will
increase.

Increase tension if creases appear in media during printing. The higher the
value, the greater the tension.

Names to the storing media setting within 18 characters of the one-byte
alphabet and numbers.
Giving a name for easy identification is recommended.

Executes this setting when a banding (horizontal strip-shaped patterns, uneven
colors or lines) cannot be solved, even though head cleaning or Gap
Adjustment is executed.
Check the printed patterns visually and adjust it by entering the values.

surface). Uses [1.5] normally. Select [2.0] when smudges or blurring appear
due to an excess pressure on the paper. Select [2.5] only when the printed
result is not improved even though set [2.0]. Improper setting may
contaminate the inside of the printer with ink, and it may cause the low print
quality or shorten the life of the printer.

Adjustment to adjust the Print Head misalignment during printing with this
function.
Check the printed adjustment patterns visually and adjust it by entering the
best adjustment values.

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Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Sets a time period to pause the Print Head movement for drying the ink

Media Setup

Customize
Settings

Drying

Media Suction 0 to 10 Set it to a suction level appropriate for the used media.

Head Movement

Multi-Strike
Printing

Roll Type

1 to 30 (Media
setting bank)

Tension
Measurement

Media Tension 0 to 40

Feed Speed 1 to 2

Print Media List Print Prints all the contents set in the Media Setup Numbers 1 to 30.

Drying Time Per
Pass

Data Width Choose the range in which the print head moves during printing.

Printer Full Width

Off

2 to 8

Printable Side Out

Printable Side In

Periodically Choose [Periodically] or [Every page] to have the printer automatically

Every Page

Off

0 to 10 sec

between 0.0 to 10.0 seconds. Depending on the media type and density,
drying ink may take longer. When leaked ink or ink smear appears on the
printed result, set the drying time longer.

[Data Width] restricts print head movement to the printed area. Restricting the
extent of print head movement increases print speed.

If [Data Width] is selected, the print head will move the full width of the
largest media supported by the printer. Select this option for more even print
results with less variation.

Choose the number of times each line is printed.

Choose [Printable Side Out] or [Printable Side In] according to how the media
is rolled.

monitor and adjust media tension during printing for optimal results, [Off] to
disable automatic tension adjustment. [Periodically] is recommended in most
circumstances. The printer may however be unable to adjust tension
appropriately for some media, resulting in excessive slack or other
maladjustments that cause printing problems, in which case you should select
[Off]. Note, however, that [Off] may result in unusually large margin between
pages. In addition, printing may not stop and the inside of the printer may
become stained. Observe the following precautions:

 Do not print at the end of a roll
 Do not select [Off] for [Media End Check].

Select [Every page] for more precise tensioning, but note that print times will
increase.

Increase tension if creases appear in the media during printing. The higher the
value, the greater the tension.

Choose a slower feed speed if thin media is creased or torn or sticks together
during printing. The lower the value, the slower the speed.

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Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Sets the side margin from the media’s right end while the media is set in the
printer. The media’s right end differs depending on [Media End Check]
setting in the Setup Menu as follows.

Printer Setup

Side Margin (Right) 3 to 25 mm

Side Margin (Left) 3 to 25 mm

Print Start Position 0 to 800 mm

On Selects [On] to detect the media width and the top or [Off] to set it to off.

Media Size Check

Media End Check

Media Skew Check

Off

On Selects [On] to detect the media end or [Off] to set it to off. Select [Off] and

Off

On Selects [On] to stop printing and display an error on the control panel screen

Off

When Media End Check is On: Right end of the media
When Media End Check is Off: Right end standard position (the position up
to Platen through the center of the media set position attached on the Pre
Heater)

Sets the side margin from the media left end while the media is set in the
printer. The media left end differs depending on [Media End Check] setting in
the Setup Menu as follows.
When Media End Check is On: Left end of the media
When Media End Check is Off: The position to the left 64 inch from the right
end standard position

Make this setting for printing more to the left than the setting value of [Side
Margin (Right)]. Such as when printing near the center of the media width.
The margin is a value from the media’s right end to the value set in [Print Start
Position]. When [Side Margin (Right)] is set already, the margin is the value
set in [Side Margin (Right)] plus the first value. The media’s right end
depends on [Media End Check] setting in the Setup Menu as follows.
When Media End Check is On: Right end of the media
When Media End Check is Off: Right end standard position (the position up
to Platen through the center of the media set position attached on the Pre
Heater)

Select [Off] and print when Media Size error is displayed even though the
media is set correctly. However, when this setting is set to [Off], the printed
data can be out of range of the media. If it happens, the ink contaminates the
inside of the printer. Setting to [On] is recommended usually.

print when Media Out error is displayed even though the media is set
correctly. Setting to [On] is recommended usually.

when the set media is skewed, or [Off] to continue to print. The skewed media
causes media jam, so setting to [On] is recommended usually.

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Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Off Selects the execution timing for the periodical check pattern printing from

[Off] or one of the values between per [1] page to per [10] pages. When this is
set to [Off], the periodical check pattern printing is not executed. When one of

Printer Setup

Print Nozzle Patter

Periodical Cleaning

Cleaning Cycle

Sleep Mode

Restore Settings

1 - 10 pages

Light

Medium

Heavy

Power

Off Selects the execution timing for the periodical head cleaning from [Off] or

1 - 10 pages

15 - 240 min

Yes

No

Off

1 - 240 hours

Off

1 - 240 hours

Off

1 - 240 hours

Off

1 - 240 hours

the values between per [1] page to per [10] pages is selected, the check pattern
is printed on the top of the set page. Allows you to judge whether any
clogging can be seen in the following printing by checking the check patterns
later on.

Selects the execution timing for periodical head cleaning from [Off] or once
per [1] hour to per [24] hours. When this is set to [Off], Periodical Cleaning is
not executed. When one of the values between per [1] hour to per [24] hours is
selected, head cleaning is performed automatically when the set time has
passed. If the set time has come when the printer is printing or in the sleep
mode, Periodical Cleaning is performed after finishing the job or mode. In
addition, the time counter is cleared in the timings listed below.

 When this printer is turned On.
 When the set value of this setting is changed.
 When All Nozzles Cleaning is performed manually.

one of the values between per [1] page to per [10] pages. When this is set to
[Off], Periodical Cleaning is not executed. When one of the values between
per [1] page to per [10] pages is selected, head cleaning is performed
automatically before printing the set page.

Turns to the sleep mode automatically when no error is occurring, no print job
receiving or there are no operations on the control panel. In this setting, sets
the time to turn to the sleep mode automatically.

When this is set to [Yes], returns the set values in [Printer Setup] menus to
their factory default.

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Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Prints the check patterns. Check them visually and execute head cleaning
when blurring or space can be seen.

Checks the pattern numbers which blurring or space can be seen in their check
patterns. Selects all lines or the nozzle lines including the numbers, then
executes head cleaning. When this is set to [All Nozzles], executes head
cleaning for all nozzles. When [Selected Nozzles] is selected, selects nozzle
lines and executes head cleaning only for them. Select the cleaning level from
[Execute (Light)], [Execute (Medium)] or [Execute (Heavy)]. Select [Execute
(Light)] at first. When blurring or space can be seen even though [Execute
(Light)] is executed, select [Execute (Medium)]. When blurring or space can
be seen even though [Execute (Medium)] is executed, select [Execute
(Heavy)].

Moves the Print Head to the maintenance position. Make sure to execute
Move Head before washing the Wiper, Cap or Print Head. Moving the Print
Head manually causes Print Head failure.

Resets Waste Ink Counter in this setting, after emptying the Waste Ink Bottle.
Resets Waste Ink Counter only when emptying the Waste Ink Bottle. Doing
not so results in incorrect display for disposal period of the waste ink.

Prints the information about the print job (up to 10 jobs) stored in the printer.
The used amount of the media and ink are printed for every print job. You can
see the usage of the consumables.

Prints the list of current Printer Setup status, product life or periodic
replacement parts status. You can check each piece of information at once.

Sets the IP address, the subnet mask and the default gateway manually.

Returns the set values of Network Setup menus to their factory default.

Maintenance

Maintenance

Print Logs

Printer Status

Network Setup

Nozzle Check Print

Execute (Light),

All Nozzles

Cleaning

Selected Nozzles

Head Maintenance Head Movement

Waste Ink Counter Execute

Print Job Log Sheet Print

2

Show Total Prints XXXXXX m

Print Status Sheet Print

Firmware Version XXXXXX,X_XX,XXXX Displays the firmware version of the printer.

Auto

IP Address Setting

Print Status Sheet Print Prints the list of current Network Setup.

Restore Settings

Panel

Yes

No

(XXXXXX ft2) Indicates the total printed area (up to 6 digits).

IP: XXX.XXX.XXX.XXX

SM: XXX.XXX.XXX.XXX

DG: XXX.XXX.XXX.XXX

Execute (Medium),
Execute (Heavy)

Execute (Light),
Execute (Medium),
Execute (Heavy)

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Table 1-15. Setup Menu

Menu Menu Item/Setting Values (shaded one is the default) Explanation

Sets the date and time for the internal clock. The set time is used for printing
the job status and the printer status.

Selects the language used for the control panel display.

Selects the unit of length to be used for various length information.

Enable (On) or disable (Off) the buzzer that sounds when an error occurs.

Selects [On] to inform an error and alert or [Off] to set it to off. This setting
informs with turning the Alert Lamp On/Off.

Date And Time, Language, Unit: Length and Unit: Temperature in Preference
menu.

Preference

Preference

Reset All Settings

Date And Time MM/DD/YY HH:MM

Japanese

English

French

Italian

German

Language

Unit: Length

Alert Sound Setting

Alert Lamp Setting

Portuguese

Spanish

Dutch

Russian

Korean

Chinese

m

ft/in

On

Off

On

Off

Yes When this is set to [Yes], returns all settings to their factory default except for

No

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1.5.2 Serviceman Mode

The Serviceman Mode is intended to be used by a service person for servicing the printer.

HOW TO START & QUIT

1. Turn the printer on by pressing the [Menu], [Back], and [OK] buttons together.

2. Turn the printer off to quit the Serviceman Mode.

SERVICEMAN MODE MENU LIST

Menu

Class 1 2 3

Rear AD Adjusts the AD value of the PE Sensor.

CR Un Cap Unlocks or re-locks the carriage and uncaps/re-caps the Print Head.

Red

Mecha Adjustment

Life CR

LCD RGB Check

Blue

Panel Check Checks the operation of the buttons and the LEDs.

Sensor Check

PE

ILS

PG

H to F Speed

F to H Speed

Page Size

Fan

Life Count

PGtyp

PG+

PG++

400 CPS

500 CPS

400 CPS

500 CPS

Explanation

Checks the operation of the LCD.Green

Checks the operation of sensors.

Used only in manufacturing processes. Not used in service operations.

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Menu

Class 1 2 3

Feed Amount 1

PS1

Feed Speed 1

Feed Amount 2

PF

Feed Speed 2

Life

Wait

Fan

Life Count

PG

APG

Wait

Life Count

Display Count

PS2

PS3

PS4

PS1

PS2

PS3

PS4

PGtyp

PG+

PG++

Explanation

Used only in manufacturing processes. Not used in service operations.

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TROUBLE SHOOTING

CHAPTER

2

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2.1 Overview

This section explains the basic procedure for troubleshooting problems on the printer
quickly and efficiently.

When carrying out the troubleshooting procedures, take a flexible measure following
your sales company's policy and considering the troubling situation.

2.1.1 Preliminary Check

Make sure to verify or perform the following basic items whenever servicing the
printer.

2.1.1.1 Check for the usage environment

Check the user's usage environment.

 Temperature/humidity of the installation site

(For the guaranteed environment, See "1.2.1 Basic Specifications" (See P

12).)

 What type of media is used?

 Genuine ink or 3rd party's ink?

 F/W version (the latest?)

 Check also the following if necessary.

2.1.1.2 Recurrence check of the trouble

Check if the trouble the user claims recurs with the returned printer.

 If the F/W was not the latest, with the user's agreement, update the F/W to the

latest one and check if the trouble recurs.

2.1.1.3 Check for the counter values/history

Download NVRAM and check the following with NVRAM Viewer. (For the check
method, see p99.)

 Counter history of the periodic replacement parts. (if any part's life is near.)

 Printer's operating history (if any cause for the trouble exists)

 Error history (the frequency/history of errors related with the trouble)

2.1.1.4 Test print check

For the trouble related with print quality, carry out “Image Print” and check the current
adjustment status. (For the procedure of test print, see p102.)

Phenomenon Check Item

The installation site inclined?

Any vibrating equipment near the site?

Bad print quality

Missing dots/bad print quality Near a conditioner's ventilation duct?

The user's panel settings

Is the interior dirty?

Clean it if dirty.

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2.1.2 Troubleshooting Procedure

Refer to the following items according to the observed symptom, carry out the
corresponding troubleshooting following the procedures described in the next sections.

1. Trouble with a Maintenance Request or Service Call Error. (See P.33, P. 34)

2. Trouble on print quality (See P.37)

3. Trouble on paper feeding (See P.38)

4. Other troubles (See P.39)

5. Trouble on Service Program (See P.41)

6. Trouble on NVRAM Viewer (See P.41)

2.1.3 Procedure after troubleshooting

2.1.3.1 If the trouble has been successfully solved

 Check if the movement of the covers is normal (without any damage, noises).

If any abnormality is found, lubricate or replace the faulty parts.

 Carry out the cleaning after repair.

 Prepare a report on the repair. (follow your company/local office's policy.)

2.1.3.2 If necessary to escalate the trouble case

Make a report with the following data.

 Backed-up NVRAM data

 For bad print quality: a print sample with the marked symptom and a printed

test pattern.

 For faulty parts: the faulty parts themselves and a photos of the troubling

section.

 Information on the user/the repair listed below

This is a format of the escalation report. At least check out the items on the
list and register the case in the escalation system.

• Model name

• Serial number

• With or without options

• Content of the claim from the user

• Date of occurrence

• Trouble occurrence conditions/recurrence method

• What the service person actually observed

(Check items before check, the content of troubleshooting and repair.)

• Date of escalation

• Purpose of escalation

(Measures what the user/service person want done)

• Degree of urgency (S/A/B/C)

S: High (those which may cause a death, ignition, etc.)
A: Problems, bugs
B: Strong request
C: Inquiry

• Deadline for the response

• Repair history

• Part-replacement history

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2.2 Remedies for Maintenance Requests

This section describes the remedies for maintenance requests. Maintenance requests do not effect the printer’s operation; therefore, you can continue the current printing. When a
maintenance request error occurs, the printer displays on the LCD a hexadecimal code of “NNNN” which correspond to the bit numbers assigned to error statuses as shown in the
table below.

Table 2-1. List of the Maintenance Requests

Bit assignment (Binary)

18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0

0000000000000000001

00000000000000000

0000000000000000

000000000000000

00000000000000

0000000000000

000000000000

00000000000

0000000000

000000000

00000000

0000000

000000

00000

0000

000

00

100000000000000000

0

1000000000000000000

1000000000000000

10000000000000000

10000000000000

100000000000000

100000000000

1000000000000

1000000000

10000000000

Note : Ex): When “Maintenance Request 0088” is displayed.

As “00001800” in hexadecimal means “0000000000001100000000000” in binary, you can find out the code is assigned to Bit-11 and Bit-12 referring to the above table. In
this case, two errors are occurring simultaneously. (Bit-11: out of battery/ Bit-12: the date/time not set.)

10

100

1000

10000

100000

1000000

10000000

100000000

Hexadecimal

00000000

00000002

00000004

00000008

00000010

00000020

00000040

00000080

00000100

00000200

00000400

00000800

00001000

00002000

00004000

00008000

00008000

00008000

00040000

Part/Component causing the

error

CR Encoder Near the end of life

Damper Kit (Ink path) Near the end of life

Damper Kit (Self-sealing valve) Near the end of life

Reserved

Print head Near the end of life

Reserved

Pump Cap Unit Near the end of life

Ink Holder Near the end of life

Reserved

Ink Tube Near the end of life

Reserved

RTC battery Out of battery

RTC Date/time not set

Reserved

Reserved

Reserved

Reserved

Reserved

Damper Kit End of the life

Status

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2.3 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.

Table 2-2. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1101

1125

1138

1139

113A

113B

113C

113D

113E

113F

1229

122A

122D

122E

122F

131B

1418

1419

141A

141B

141C

141D

141E

141F

1431

1432

1435

1411

Ink Tubes life error Refer to the service manual of SC-S30600 series.

CR HP detection error Refer to the service manual of SC-S30600 series.

CR Motor overcurrent error Refer to the service manual of SC-S30600 series.

CR Motoroscillation error Refer to the service manual of SC-S30600 series.

CR Motor overload error Refer to the service manual of SC-S30600 series.

CR Motor over speed error Refer to the service manual of SC-S30600 series.

CR Motor reversing error Refer to the service manual of SC-S30600 series.

CR Motor driving time-out error Refer to the service manual of SC-S30600 series.

CR Motor velocity deviation error Refer to the service manual of SC-S30600 series.

CR Motor lock error Refer to the service manual of SC-S30600 series.

PF Motoroscillation error Refer to the service manual of SC-S30600 series.

PF Motor overload error Refer to the service manual of SC-S30600 series.

PF Motor driving time-out error Refer to the service manual of SC-S30600 series.

PF Motor velocity deviation error Refer to the service manual of SC-S30600 series.

PF Motor lock error Refer to the service manual of SC-S30600 series.

Head driver (transmission gate) overheat error Refer to the service manual of SC-S30600 series.

Pump Motor overcurrent error Refer to the service manual of SC-S30600 series.

Pump Motor oscillation error Refer to the service manual of SC-S30600 series.

Pump Motor overload error Refer to the service manual of SC-S30600 series.

Pump Motor over speed error Refer to the service manual of SC-S30600 series.

Pump Motor reversing error Refer to the service manual of SC-S30600 series.

Pump Motor driving time-out error Refer to the service manual of SC-S30600 series.

Pump Motor velocity deviation error Refer to the service manual of SC-S30600 series.

Pump Motor lock error Refer to the service manual of SC-S30600 series.

Suction pump life error Refer to the service manual of SC-S30600 series.

Ink Holder life error Refer to the service manual of SC-S30600 series.

Ink Path CR Assy life error Refer to the service manual of SC-S30600 series.

Pump Cap Unit undetectable error Refer to the service manual of SC-S30600 series.

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Table 2-2. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1417

150C

1519

151A

151B

151C

151D

151E

151F

1599

159A

159B

159C

159D

159E

159F

1610

1611

1612

1613

1614

1615

1616

1617

1618

1A23

1A26

1A37

1A38

1A39

1A41

Wrong color ink was filled in the ink tank.

Wrong ink mixture error

PG position undetectable error Refer to the service manual of SC-S30600 series.

APG Motor oscillation error Refer to the service manual of SC-S30600 series.

APG Motor overload error Refer to the service manual of SC-S30600 series.

APG Motor over speed error Refer to the service manual of SC-S30600 series.

APG Motor reversing error Refer to the service manual of SC-S30600 series.

APG Motor driving time-out error Refer to the service manual of SC-S30600 series.

APG Motor velocity deviation error Refer to the service manual of SC-S30600 series.

APG Motor lock error Refer to the service manual of SC-S30600 series.

ATC Motor oscillation error Refer to the service manual of SC-S30600 series.

ATC Motor overload error Refer to the service manual of SC-S30600 series.

ATC Motor over speed error Refer to the service manual of SC-S30600 series.

ATC Motor reversing error Refer to the service manual of SC-S30600 series.

ATC Motor driving time-out error Refer to the service manual of SC-S30600 series.

ATC Motor velocity deviation error Refer to the service manual of SC-S30600 series.

ATC Motor lock error Refer to the service manual of SC-S30600 series.

Roll/Reel Units mismatch error Refer to the service manual of SC-S30600 series.

Roll Unit undetectable error Refer to the service manual of SC-S30600 series.

Roll Unit undetectable error at the start of operation Refer to the service manual of SC-S30600 series.

Roll Unit undetectable error during operation Refer to the service manual of SC-S30600 series.

Reel Unit undetectable error at the start of operation Refer to the service manual of SC-S30600 series.

Reel Unit undetectable error during operation Refer to the service manual of SC-S30600 series.

Roll Unit Board failure Refer to the service manual of SC-S30600 series.

Reel Unit Board failure Refer to the service manual of SC-S30600 series.

Roll/Reel Unit Board failure Refer to the service manual of SC-S30600 series.

RTC data invalid error Refer to the service manual of SC-S30600 series.

RTC Access T/O error Refer to the service manual of SC-S30600 series.

Thermistor error Refer to the service manual of SC-S30600 series.

Transistor environmental temperature error Refer to the service manual of SC-S30600 series.

Head error Refer to the service manual of SC-S30600 series.

Head rank ID input error Refer to the service manual of SC-S30600 series.

This error occurs if the combination of the
ink holder and the chip unit is not correct.

Check if wrong color ink is filled (check if
the combination of the ink holder and the
chip unit is correct.)

Discard the current ink tank, and clean the
ink path using cleaning liquid, then install
a new ink tank. (Page 39)

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Table 2-2. Troubleshooting for Service Call Error

Code Error Name Cause Check Item Remedy

1A50

1A51

1F80

1F81

1F82

1F83

1F84

1F85

1FB9

1FC0

1FC1

2000

2002

2003

200A

200D

3000

Dxxy

Fxxx

15A9

15AA

15AB

15AC

15AD

15AE

15AF

1620

1621

1622

1623

I2C communication error between elements on
ASIC and MAIN

I2C communication error between elements on
ASIC and SUB

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

CSIC error Refer to the service manual of SC-S30600 series.

NVRAM error Refer to the service manual of SC-S30600 series.

SDRAM error Refer to the service manual of SC-S30600 series.

FLASH BOOT checksum error Refer to the service manual of SC-S30600 series.

F/W load error Refer to the service manual of SC-S30600 series.

System interrupt watchdog time-out error Refer to the service manual of SC-S30600 series.

AC shut-off Refer to the service manual of SC-S30600 series.

Service call for FW debugging Refer to the service manual of SC-S30600 series.

CPU related service call Refer to the service manual of SC-S30600 series.

Reel Motor oscillation error Refer to the service manual of SC-S30600 series.

Reel Motor overload error Refer to the service manual of SC-S30600 series.

Reel Motor over speed error Refer to the service manual of SC-S30600 series.

Reel Motor reversing error Refer to the service manual of SC-S30600 series.

Reel Motor driving time-out error Refer to the service manual of SC-S30600 series.

Reel Motor velocity deviation error Refer to the service manual of SC-S30600 series.

Reel Motor lock error Refer to the service manual of SC-S30600 series.

Pressurizing initialization error Refer to the service manual of SC-S30600 series.

Pressurizing/Suction switching error Refer to the service manual of SC-S30600 series.

Operating time-out error Refer to the service manual of SC-S30600 series.

Continuous revolution error Refer to the service manual of SC-S30600 series.

Refer to the service manual of SC-S30600 series.

Refer to the service manual of SC-S30600 series.

TROUBLE SHOOTING Remedies for Service Call Error 36

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C H E C K

P O I N T

C H E C K

P O I N T

2.4 Remedies for Print Quality Troubles

Refer to the service manual of SC-S30600 series.

2.4.1 Ink Clogging

If the ink clogging persists even though you clean the surrounding area of the ink
system and perform a cleaning, carry out the following procedure.

REQUIRED TOOL

 Cleaning cartridges (2 to 4 pcs)

 New ink tanks (2 to 4 pcs)

 New chip unit (for 2 to 4 colors. See below for which colors should be prepared.)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

 For SC-F7000 Series

• BK and M

• Y and C

 For SC-B7000 Series

• BK and Y

• M and C

REMEDY

1. Turn on the printer.

2. Discard the waste ink.

3. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (Page 56)

6. Clean the areas where ink is attached such as the area around the print head, cap,
wiper or wiper rail. (Page 132)

7. Remove the ink tank of the clogging ink color and the other ink tank of the
corresponding color combination given below. (Page 79)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

 For SC-F7000 Series

• BK and M

• Y and C

 For SC-B7000 Series

• BK and Y

• M and C

8. Lower the lock levers.

9. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

10. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to run the ink
eject. (Page 116)

11. Select Activation of Cleaning Cartridge.
Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (Page 115)

12. Turn off the printer.

13. Install the cleaning cartridges. (Page 79)

14. Turn on the printer.

4. Start the service program and select Countermeasure of ink clogging (When no

using printer) from ADJUSTMENT (Sequence).

5. Select Auto CR unlock & move CR to full column side.

15. Discard the waste ink.

16. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

Press the [Run] button.

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17. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 117)

18. Discard the waste ink.

19. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

20. Turn off the printer.

21. Remove the cleaning cartridges.

22. Lower the lock levers.

23. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

24. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 116)

25. Select Switch between Ink cartridges and Ink tanks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 114)

26. Turn off the printer.

27. Install the new ink tanks. (Page 79)

35. If the error persists, replace the Print Head.

2.5 Trouble on Paper Feeding

Refer to the service manual of SC-S30600 series.

28. Install the chip units, and then pour ink into the ink tanks.

29. Turn on the printer.

30. Discard the waste ink.

31. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

32. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 118)

33. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 109)

34. Perform cleaning if necessary. (Page 109)

TROUBLE SHOOTING Trouble on Paper Feeding 38

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C H E C K

P O I N T

C H E C K

P O I N T

2.6 Other Troubles

Refer to the service manual of SC-S30600 series.

2.6.1 Ink End Error

Ink End Error (“Chip Unit expended. Replace chip unit.”) occurs even sufficient ink
remains in the ink tank.

Table 2-3. Ink End Error

Cause Remedy

Foreign material came in from the spout of the
ink tank, and it caused filter clogging inside
the printer and blocked ink flow, then Ink End
Error occurred.

Installation of the ink tank is not appropriate,
so ILS cannot be detected correctly.

2.6.2 Wrong ink mixture error

If wrong color ink is filled in an ink tank during filling ink, carry out the procedure
below.

REQUIRED TOOL

 Cleaning cartridges (2 to 4 pcs)

 New ink tanks (2 to 4 pcs)

 New chip unit (for 2 to 4 colors. See below for which colors should be prepared.)

Replace the ink tank with a new one. Discard
the old tank and the ink inside the tank.

Check the detection condition of ILS from
Sensor Check in the Serviceman Mode.

OFF: ILS is detected.

ON: ILS is not detected correctly.

If ON is displayed, re-install the corresponding
ink tank.

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

 For SC-F7000 Series

• BK and M

• Y and C

 For SC-B7000 Series

• BK and Y

• M and C

REMEDY

1. Turn on the printer.

2. Discard the waste ink.

3. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

4. Turn off the printer.

5. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

6. Remove the ink tank in which wrong ink was filled and the other ink tank of the
corresponding color combination given below. (Page 79)

Due to the structure of this printer, you cannot replace only one
tank. Therefore, replacement of the tanks should be made
according to the combinations below.

 For SC-F7000 Series

• BK and M

• Y and C

 For SC-B7000 Series

• BK and Y

• M and C

TROUBLE SHOOTING Other Troubles 39

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SC-F7000 Serie/SC-B7000 Series Revision A

7. Lower the lock levers.

8. Start the service program and select Resolution of mixing ink error from

ADJUSTMENT (Sequence).

9. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to carry out the
ink eject. (Page 116)

10. Select Activation of Cleaning Cartridge.
Select the corresponding color rows, and press the [Run] button to validate the
cleaning cartridge. (See P.115)

11. Turn off the printer.

12. Install the cleaning cartridges. (Page 79)

13. Turn on the printer.

14. Discard the waste ink.

15. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

16. Select Tube inner cleaning.
Select the corresponding color rows, and press the [Run] button to fill the cleaning
liquid. (Page 117)

17. Discard the waste ink.

24. Select Switch between Ink cartridges and Ink tanks.
Select the corresponding color rows and Ink tank, and press the [Run] button to
validate the ink tanks. (Page 114)

25. Turn off the printer.

26. Install the new ink tanks. (Page 79)

27. Install the chip units, and then pour ink into the ink tanks.

28. Turn on the printer.

29. Select Initial ink charge.
Select the corresponding color rows, and press the [Run] button to perform the
initial ink charge. (Page 118)

30. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (Page 109)

31. Perform cleaning if necessary. (Page 109)

32. Select Time stamp of the resolution date (Mixing ink error).
Click [Run] button.

18. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

19. Remove the cleaning cartridges.

20. Lower the lock levers.

21. Turn off the printer.

22. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

23. Select Ink Eject.
Select the corresponding color rows, and press the [Run] button to eject the
cleaning liquid. (Page 116)

Figure 2-1. [Time stamp of the resolution date (Mixing ink error)] screen

TROUBLE SHOOTING Other Troubles 40

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SC-F7000 Serie/SC-B7000 Series Revision A

2.7 Trouble on Service Program

Refer to the service manual of SC-S30600 series.

2.8 Trouble on NVRAM Viewer

Refer to the service manual of SC-S30600 series.

TROUBLE SHOOTING Trouble on Service Program 41

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DISASSEMBLY & ASSEMBLY

CHAPTER

3

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SC-F7000 Serie/SC-B7000 Series Revision A

W A R N I N G

3.1 Overview

This chapter describes procedures for disassembling the main components of SC­F7000 Serie/SC-B7000 Series.
Be sure to follow the procedure described in this chapter when disassembling the unit.
Unless otherwise specified, disassembled units or components can be reassembled by
reversing the disassembly procedure.

 WARNING

Procedures which, if not strictly observed, could result in personal injury are
described under the heading “WARNING”.

 CAUTION

“CAUTION” signals a precaution which, if ignored, could result in damage to
equipment.

 CHECK POINT

Important tips for procedures are described under the heading “CHECK POINT”.

 REASSEMBLY

If the assembly procedure is different from the reversed disassembly procedure,
the correct procedure is described under the heading “REASSEMBLY”.

 ADJUSTMENT

Any adjustments required after reassembly of components or parts are described
under the heading “ADJUSTMENT”. Be sure to perform the specified
adjustments with reference to Chapter 4 “ADJUSTMENT”.

 LUBRICATION

“LUBRICATION” signals that the part needs to be lubricated when replacing or
maintaining it after disassembling.

3.1.1 Precautions

Before starting the disassembly or reassembly of the product, read the following
precautions given under the headings “WARNING” and “CAUTION”.

 When the Front Cover is opened, the CR Motor and the PF

Motor are stopped by the safety-interlock mechanism. When
you need to work with the safety-interlock disabled, be
extremely careful to ensure your safety, and make sure to turn
the safety-interlock back on when finished.

 This printer is equipped with a lithium battery. Observe the

following cautions in the handling of the battery.

• When replacing the battery, replace it only with a specified

type of battery. Using a different type of battery may cause
excess heat or explosion. Recommended battery: CR2032
(Sony)

• Dispose of used batteries according to manufacture’s

instructions and local regulations. Contact your local
government agency for information about battery disposal
and recycling.

• When disposing of the battery, be sure to securely cover its

(+) end with tape to prevent combustion or explosion.

• Do not recharge the battery.

• Do not use the battery if it is discolored or damaged, or if

any leakage of electrolyte is observed.

• Do not dismantle, solder or heat the battery. Doing so could

result in leakage of electrolyte, heat generation, or
explosion.

• Do not heat the battery or dispose of it in fire.

• If the electrolyte leaked from the battery contacts with

your skin or gets into your eyes, wash it off with clean
water and see a physician immediately.

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W A R N I N G

C A U T I O N

 The power switch for this printer is installed on the secondary

side of the power circuit; therefore, the power is always
supplied unless the power cable is unplugged. To prevent
electric shock and circuit damage during servicing, make sure
to follow the instructions below.

• Before removing a circuit board, make sure to unplug the

power cable from the AC outlet. Then press the power
button on the operating panel to confirm that the LEDs go
on and off. This operation discharges the residual charge in
the printer.

• Make sure not to place the removed circuit boards on the

metal and such directly.

 Always wear gloves for disassembly and reassembly to avoid

injury from sharp metal edges.

 If ink gets in your eye, flush the eye with fresh water and see a

doctor immediately.

 Never touch the ink or wasted ink with bare hands. If ink comes

into contact with your skin, wash it off with soap and water
immediately. If irritation occurs, contact a physician.

 When replacing the Main Board, Power Supply Board, or

Power harnesses and such, make sure to visually check if any
harness is caught in between or any wrong connection exists.

 Locate the printer on a stable and flat surface.
 Use only recommended tools for disassembly, assembly or

adjustment of the printer.

 Apply lubricants and adhesives as specified.
 Be careful not to soil the printer or the floor with the leaked ink

when removing the ink-path-related components or parts.
Spread a sheet of paper or cloth on the floor in advance.

 Do not touch electrical circuit boards with bare hands as the

elements on the board are so sensitive that they can be easily
damaged by static electricity. If you have to handle the boards
with bare hands, use static electricity discharge equipment such
as anti-static wrist straps.

 When the printer has to be operated with the covers removed,

take extra care not to get your fingers or clothes caught in
moving parts.

 When you have to remove any parts or components that are

provided as after-service-parts but are not described in this
chapter, carefully observe how they are installed and make
sure to remember it before removing them.

 Disassembling the frame and the PF shaft of the printer is

prohibited because they are assembled with precise
measurements in 1/100 mm unit at the factory.

DISASSEMBLY & ASSEMBLY Overview 44

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C A U T I O N

Down

Left

Right

Rear

Front

Up

3.1.2 Cautions After Assembling 3.1.3 Orientation Definition

 The ink-path-related components or parts should be firmly and

securely reinstalled on the printer to prevent the ink from
leakage.

 When reassembling the printer, make sure to connect the

connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause short­circuiting and lead to breakdown of the electric elements on the
boards.

 When reassembling the printer, make sure to route the FFCs

and other cables as specified in this chapter. Failure to do so
may cause an unexpected contact of the cables with sharp metal
edges, or lead to lower the noise immunity.

 When you removed any parts (especially cables) that are

secured with acetate tape or two-sided tape, be sure to reinstall
and secure them with the tape as exactly the same as they were.

The terms used for indicating the orientation/direction throughout this chapter are as
follows.

Figure 3-1. Orientation Definition

DISASSEMBLY & ASSEMBLY Overview 45

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3.1.4 Recommended Tools

To protect this product from damage, use the tools indicated in the following table.
For the tools required to perform the adjustment, refer to “Tools/Consumables for
Adjustments” in Chapter 4.

Table 3-1. Tools

Name Description Target Part

4 cm or longer shaft length (The

Phillips screwdriver, No. 1

Phillips screwdriver, No. 2

Ratchet screwdriver

Tweezers Nothing in particular Parts in general
C-ring pliers To remove C-rings (φ25). Roll Paper Holder

Acetate tape

Waste cloth

one with a magnet is
recommended)

25 cm or longer shaft length (The
one with a magnet is
recommended)

Stubby driver with 4 cm or shorter
shaft length (The one with a
magnet is recommended)

Short type with a 20-mm or shorter
head

To secure the cable/harness, or for
the protection against the sharp
edge

To prevent staining the printer
with ink during operation

 Print Head
 Some encoders/sensors

Parts in general

 APG Unit
 Platen Heater

 Driven Roller Gear

Parts in general (Use this tape
when it is removed or when
replacing the part)

 Ink Tube
 Ink Holder
 Flushing Box
 Damper Kit
 Print Head
 Pump Cap Unit

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SC-F7000 Serie/SC-B7000 Series Revision A

 Panel Unit (p. 58)

 Right Upper Cover (p. 58)

 Right Front Cover (p. 58)

 Right Lower Cover (p. 58)

 Left Rear Cover (p. 58)  Left Upper Cover (p. 58)

 Left Front Cover (p. 58)

 Left Cover (p. 58)

 Left Lower Cover (p. 58)

 Upper Cover (p. 58)

 Board Box Cover (p. 58)

 Right Cover (p. 58)

3.2 Parts Diagram

Figure 3-2. Housing

DISASSEMBLY & ASSEMBLY Parts Diagram 47

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SC-F7000 Serie/SC-B7000 Series Revision A

 R Maintenance Cover Sensor (p. 58)

Detects the Open/Closed status of the Right
Maintenance Cover.

 Front Cover R Sensor (p. 58)

Detects the Open/Closed status of the Front Cover.

 Front Cover L Sensor (p. 58)

Detects the Open/Closed status of the Front Cover.

 L Maintenance Cover Sensor (p. 58)

Detects the Open/Closed status of the Left
Maintenance Cover.

DISASSEMBLY & ASSEMBLY Parts Diagram 48

Figure 3-3. Housing

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SC-F7000 Serie/SC-B7000 Series Revision A

 Main Board (p. 59)

• Communicates with the computer.

• Processes received data.

• Controls the printer mechanism.

• Stores the correction values and various counters.

 Main-B Board (p. 59)

Communicates across a network.

 Power Supply Board (p. 59)

Generates the DC voltage for this printer from the AC power supply.

 Sub-D Board (p. 59)

Relays the connection between the Main
Board and the Print Head.

 Sub-E Board (p. 59)

Controls heaters.

 Sub-M Board (p. 59)

Relays the connection between the Main
Board and the CR Motor.

 Box Cooling Fan (p. 59)

Cools the air inside the Power Supply
Board Box.

 Sub Board (p. 59)

Relays the connection between the Main Board and
electric parts/components. See “6.1 Block Wiring

Diagram (p138)” for specific connections to the

concerning parts/components.

Figure 3-4. Electric Circuit Components

DISASSEMBLY & ASSEMBLY Parts Diagram 49

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 CR Cover (p. 60)

 Damper Kit (p. 61)

 Print Head (p. 63)

 CR Scale (p. 70)

 Head Relay FFC (p. 70) (x2)

 CR Timing Belt (p. 70)

 CR Motor (p. 70)

The motor to drive the CR Unit.

 CR HP Sensor (p. 70)

Detects the home position of the CR Unit.

 CR Encoder (p. 70)

Detects the pattern of the CR Scale to control the
position of the CR Unit.

 APG Motor (p. 70)

 PG HP Sensor (p. 70)

Detects the origin position of the
platen gap.

 PW Sensor (p. 78)

Detects the width of paper on the platen. This is a
reflective photo interrupter and detects the
difference of the amount of reflection between
paper (white) and the platen (black).

 CR Unit (p. 78)

 Head FFC (p. 70) (x2)

 CR FFC (p. 70)

Figure 3-5. Carriage Mechanism

DISASSEMBLY & ASSEMBLY Parts Diagram 50

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SC-F7000 Serie/SC-B7000 Series Revision A

 Pump Cap Unit (p. 71)

Includes the wiper section and the
sucking section, and maintains the
Print Head.

 Ink Holder (p. 73)

Stores ink cartridges and includes the following
mechanism and parts.

• Pressure mechanism (Sensor/Motor)

• Ink Level Sensor

•LED

• Cartridge Cover Sensor

•SUB-G Board

 Ink Tube (p. 78)

 Wiper (p. 57)

Cleans the nozzle surface of the Print Head.

 Wiper Cleaner (p. 57)

Wipes off ink attached on the Wiper.

 Ink Tank Holder

Figure 3-6. Ink System Mechanism

DISASSEMBLY & ASSEMBLY Parts Diagram 51

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 Media Loading Lever (p. 81)

 Media Loading Lever Sensor (p. 81)

Detects the position of the Media Loading Lever.

 PF Motor (p. 81)

The motor to drive the Feed Roller.

 PF Scale (p. 81)

 PF Timing Belt (p. 81)

Detects the PF Scale pattern to control the
paper feeding (operation of the PF Motor).

 PF Timing Belt (p. 81)

 Driven Roller Assy (p. 81)

 Suction Fan (p. 81)

Sucks paper to the platen so as to stabilize
the position of paper when printing.

 PE Sensor (p. 81)

Detects the loaded media.

 Driven Roller Gear (p. 81)

DISASSEMBLY & ASSEMBLY Parts Diagram 52

Figure 3-7. Paper Feed Mechanism

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SC-F7000 Serie/SC-B7000 Series Revision A

 Roll Unit (p. 82)

 Roll Receiver Assy (p. 82)

 Roll Paper Holder (p. 82)

 Sub-F Board (Roll) (p. 82)

Relays the connection between the Main Board and the Roll
Unit. See “6.1 Block Wiring Diagram (p138)” for specific
connections to the concerning parts/components.

 ATC Motor (p. 82)

Feeds forward (normal rotation) and rewinds (reverse
rotation) the roll paper to generate back tension.
* ATC: Auto Tension Control

Figure 3-8. Roll Unit

DISASSEMBLY & ASSEMBLY Parts Diagram 53

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 Reel Unit (p. 83)

 Roll Paper Holder (p. 83)

 Sub-F Board (Reel) (p. 83)

Relays the connection between the Main Board and the
Reel Unit. See “6.1 Block Wiring Diagram (p138)” for
specific connections to the concerning parts/components.

 Reel Motor (p. 83)

Rewinds the media.

 Tension Bar Upper Sensor / Tension Bar Lower Sensor (p. 83)

Detects the position of the Tension Bar to control the rewinding
operation of the Reel Motor.

DISASSEMBLY & ASSEMBLY Parts Diagram 54

Figure 3-9. Reel Unit

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3.3 Disassembly Flowchart

Refer to the service manual for SC-S30600 series.

DISASSEMBLY & ASSEMBLY Disassembly Flowchart 55

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3.4 Disassembly and Assembly Procedure

This section describes procedures for disassembling the components allowed to be
disassembled. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.

3.4.1 Preparation for Servicing

3.4.1.1 Unlocking the CR Unit

Refer to the service manual for SC-S30600 series.

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 56

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Wiper

Right Maintenance Cover

Wiper

Cleaner

Right Maintenance Cover

Hook

Handle

3.4.2 Consumables/Accessories

3.4.2.1 Wiper

1. Turn the printer on.

2. Press the [Menu] button, select Head Maintenance, and press the [OK] button.
The CR Unit moves to the left end.

3. Open the Right Maintenance Cover.

4. Hold the Wiper with your hand and tilt it leftward to remove it.

3.4.2.2 Wiper Cleaner

1. Turn the printer on.

2. Press the [Menu] button, select Head Maintenance, and press the [OK] button.
The CR Unit moves to the left end.

3. Open the Right Maintenance Cover.

4. Push the handle of the Wiper Cleaner to disengage the hook, and remove the
Wiper Cleaner in the direction of the arrow.

Figure 3-10. Removing the Wiper

Figure 3-11. Removing the Wiper Cleaner

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 57

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3.4.3 Housing

3.4.3.1 Panel Unit

Refer to the service manual for SC-S30600 series.

3.4.3.2 Right Upper Cover

Refer to the service manual for SC-S30600 series.

3.4.3.3 Right Front Cover

Refer to the service manual for SC-S30600 series.

3.4.3.4 Right Cover

Refer to the service manual for SC-S30600 series.

3.4.3.5 Right Lower Cover

Refer to the service manual for SC-S30600 series.

3.4.3.6 Left Rear Cover

3.4.3.11 Upper Cover

Refer to the service manual for SC-S30600 series.

3.4.3.12 Board Box Cover

Refer to the service manual for SC-S30600 series.

3.4.3.13 R Maintenance Cover Sensor

Refer to the service manual for SC-S30600 series.

3.4.3.14 Front Cover R Sensor

Refer to the service manual for SC-S30600 series.

3.4.3.15 Front Cover L Sensor

Refer to the service manual for SC-S30600 series.

Refer to the service manual for SC-S30600 series.

3.4.3.7 Left Upper Cover

Refer to the service manual for SC-S30600 series.

3.4.3.8 Left Front Cover/L Maintenance Cover Sensor

Refer to the service manual for SC-S30600 series.

3.4.3.9 Left Cover

Refer to the service manual for SC-S30600 series.

3.4.3.10 Left Lower Cover

Refer to the service manual for SC-S30600 series.

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3.4.4 Electric Circuit Components

3.4.4.1 Main Board

Refer to the service manual for SC-S30600 series.

3.4.4.2 Main-B Board

Refer to the service manual for SC-S30600 series.

3.4.4.3 Power Supply Board

Refer to the service manual for SC-S30600 series.

3.4.4.4 Sub Board

Refer to the service manual for SC-S30600 series.

3.4.4.5 Sub-D Board

Refer to the service manual for SC-S30600 series.

3.4.4.6 Sub-E Board

Refer to the service manual for SC-S30600 series.

3.4.4.7 Sub-M Board

Refer to the service manual for SC-S30600 series.

3.4.4.8 Box Cooling Fan

Refer to the service manual for SC-S30600 series.

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 59

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3.4.5 Carriage Mechanism/Ink System Mechanism

3.4.5.1 CR Cover

Refer to the service manual for SC-S30600 series.

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A D J U S T M E N T

R E Q U I R E D

C A U T I O N

3.4.5.2 Damper Kit

When replacing/removing this part, refer to “4.1.2 Adjustment

Items and the Order by Repaired Part” (p86) and make sure to

perform the specified operations including required adjustment.

REQUIRED TOOL

 Ink Cartridge for service (4 pcs)

 USB cable

 Service program

 Communication driver

PREPARATION BEFORE REPLACEMENT

1. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

2. Start the service program and select When replace Damper kit from

ADJUSTMENT (Sequence).

3. Select Damper Kit Counter.
Press the [Run] button to reset the counter. (p102)

REPLACEMENT

1. Remove the Left Rear Cover. (p58)

2. Remove the Left Upper Cover. (p58)

3. Remove the CR Cover. (p60)

4. Remove the three screws that secure the Damper Kit.

A) Silver M3x10 screw: 3 pcs

When the Ink Path Joint is removed at the following step, ink may
drip off from the tube. Prepare a waste cloth or the like in advance
and be careful not to contaminate the surroundings.

5. Remove the clamp.

6. Remove the two screws that secure the Ink Path Holder Assy.

B) Silver M3x10 screw: 2 pcs

7. While lifting the Ink Path Holder Assy, remove the two screws and remove the Ink
Path Joint.

C) Silver M3x10: 2 pcs

8. Remove the two Joint Rubbers from the Ink Path Joint.

4. Turn off the printer.

5. Start the printer in the Serviceman Mode.

Before attaching the Joint Rubbers, let them get wet with cleaning
liquid.

Turn on the printer while pressing [Menu] + [Back] + [OK].

6. Select Tube inner pressure reduction.
Press the [Run] button to reduce the pressure in the tube. (p109)

9. Lift the Damper Kit and remove it from the CR Unit.

7. Select Switch between Ink cartridges and Ink tanks.
Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink cartridges for service. (p114)

8. Select Auto CR unlock & move CR to full column side.
Press the [Run] button.
The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (p56)

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Joint Rubbers

A

C

C

A

A

B

B

Ink Path Joint

Ink Path Holder Assy

CR Unit

Clamp

Damper Kit

AFTER REPLACEMENT

1. Install the four ink cartridges for service. (p79)

2. Turn the printer on.

3. Select Cleaning.
Select CL3 and all channels and press the [Run] button to perform CL3.

4. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (p109)

5. Select Switch between Ink cartridges and Ink tanks.
Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink tanks. (p114)

6. Turn off the printer.

7. Turn on the printer.

8. Confirm that there are no errors.

Figure 3-12. Removing the Damper Kit

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A D J U S T M E N T

R E Q U I R E D

C A U T I O N

C H E C K

P O I N T

3.4.5.3 Print Head

When replacing/removing this part, refer to “4.1.2 Adjustment

Items and the Order by Repaired Part” (p86) and make sure to

perform the specified operations including required adjustment.

 Be careful not to touch the nozzle surface of the Print Head.
 When using the functions of the service program, check that

the printer doesn't do any operations such as initialization.

REQUIRED TOOL

 Ink Cartridge for service

 Premium Glossy Photo Paper (250) 24 inch length or longer

(used in adjustment)

 Thickness gauge (used in adjustment)

PREPARATION BEFORE REPLACEMENT

1. Turn on the printer.

5. Select Switch between Ink cartridges and Ink tanks. Select All channels and

Ink Cartridge for service and press the [Run] button to make Ink Cartridge for
service available.

This operation should be carried out after replacing the print head
so as not to use the user's ink.

2. Discard the waste ink.

3. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

Figure 3-13. [Switch between Ink cartridges and Ink tanks] screen

4. Start the service program and select When replace print head from

ADJUSTMENT (Sequence).

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Ink tank guard

C A U T I O N

Hook

6. Turn off the printer.

7. Remove the four screws (one each) that secure the ink tank.

Figure 3-14. Screws that secure the ink tank

8. Remove the two screws and remove the ink tank guard.

9. Remove the ink tanks.

10. Loosen the four screws inside the ink holder.

Just loosen the screws, but do not remove them.

Figure 3-16. Screw position

11. Confirm the hooks (plates) shown below are evenly lowered.

Figure 3-15. Ink tank guard

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 64

Figure 3-17. Plates

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C A U T I O N

12. Install the four ink cartridges for service.

13. Lower all the lock levers.

14. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

15. Select Tube inner pressure reduction.
Press the [Run] button to reduce the pressure in the tube. (p109)

REPLACEMENT

1. Select Auto CR unlock & move CR to full column side.
Press the [Run] button.
The CR lock is released and the CR Unit moves to the full side, then the printer
turns off automatically. (p56)

Figure 3-19. [Auto CR unlock & move CR to full column side] screen

Figure 3-18. [Tube inner pressure reduction] screen

2. Remove the Left Rear Cover. (p58)

3. Remove the Left Upper Cover. (p58)

4. Remove the CR Cover. (p60)

Be sure to move the CR Unit to the left end before performing the
following step. Performing the following step with the CR Unit
located on the platen or the Pump Cap Unit may damage the Print
Head.

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Damper Kit

CR Unit

A

FFC clamp

A

B

B

A

Ink Path Holder Assy Hooks

FFC

Engage these hooks

5. Remove the three screws that secure the Damper Kit.

A) Silver M3x10: 3 pcs

6. Remove the FFC clamp.

7. Release the FFC from the hooks.

8. Remove the two screws that secure the Ink Path Holder Assy.

B) Silver M3x10: 2 pcs

9. Lift the Damper Kit to remove it from the CR Unit.

10. Attach the hooks of the Damper Kit to the frame as shown.

Figure 3-21. Temporarily Placing the Damper Kit

Figure 3-20. Removing the Damper Kit

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Print Head

C

C

C

Head FFCs

CR Unit

FFC clamp

11. Remove the FFC clamp.

12. Remove the three screws, and remove the Print Head.

C) Silver M3x8 screw (Bit No.1): 3 pcs

13. Disconnect the Head FFCs from the Print Head.

Make sure to connect the Head FFCs straight and all the way in the
connector.

AFTER REPLACEMENT

1. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

2. Select Printer Head Counter.
Press the [Run] button to reset the counter.

14. Reassemble the printhead and other parts by reversing the disassembly procedure.

Figure 3-22. Removing the Print Head

Figure 3-23. [Printer Head Counter] screen

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3. Select Head ID Input.
Input the head rank ID and press the [Write] button. (p109)

Figure 3-24. [Head ID Input] screen

4. Turn off the printer. (Make sure to turn off the printer to enable the head ID
setting.)

5. Turn on the printer.

6. Select [0 RIP Settings] from the control panel.

Media Setup Select Media 0 RIP Settings

7. Load a media for adjustment (Premium Glossy Photo Paper (250) 24 inch length
or longer).

8. Select Cleaning.
Select CL3 and all channels and press the [Run] button to perform CL3.

Figure 3-25. [Cleaning] screen

9. Run the nozzle check from the control panel or from the service program (p109).

10. Perform the Head Inclination Manual Adjustment (CR direction). (p110)

11. Perform the Head Slant Manual Adjustment (PF direction). (p112)

12. Turn off the printer.

13. Perform the PG adjustment. (p107)

14. Turn on the printer.

15. Perform the Manual Uni-D Adjustment. (p104)

16. Perform the Manual Bi-D Adjustment. (p105)

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17. Select Switch between Ink cartridges and Ink tanks.
Select All channels and Ink Tank and press the [Run] button to validate the ink
tanks.

Figure 3-26. [Switch between Ink cartridges and Ink tanks] screen

18. Turn off the printer.

19. Remove the ink cartridges.

23. Secure the ink tanks with the four screws (one each). (p64)

24. Confirm that all the ink tanks are installed properly, then lower all the lock levers.

25. Secure the ink tank guard with the two screws. (p64)

26. Turn on the printer and confirm that there are no errors.

20. Tighten the four screws loosened in Step 9.

21. Confirm that the hooks shown in Figure 3-17 are set up.

22. Install the ink tanks.

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3.4.5.4 Head FFC

Refer to the service manual for SC-S30600 series.

3.4.5.5 Head Relay FFC

Refer to the service manual for SC-S30600 series.

3.4.5.6 CR FFC

Refer to the service manual for SC-S30600 series.

3.4.5.7 CR Scale

Refer to the service manual for SC-S30600 series.

3.4.5.8 CR Timing Belt

Refer to the service manual for SC-S30600 series.

3.4.5.9 CR Motor

Refer to the service manual for SC-S30600 series.

3.4.5.10 CR HP Sensor

Refer to the service manual for SC-S30600 series.

3.4.5.11 CR Encoder

Refer to the service manual for SC-S30600 series.

3.4.5.12 APG Motor

Refer to the service manual for SC-S30600 series.

3.4.5.13 PG HP Sensor

Refer to the service manual for SC-S30600 series.

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A D J U S T M E N T

R E Q U I R E D

A

Cable Cover

Clamp

No.36
No.37
No.79

3.4.5.14 Pump Cap Unit

When replacing/removing this part, refer to “4.1.2 Adjustment

Items and the Order by Repaired Part” (p86) and make sure to

perform the specified operations including required adjustment.

1. Unlock the CR Unit. (p56)

2. Remove the Media Loading Lever. (p81)

3. Remove the Panel Unit. (p58)

4. Remove the Right Upper Cover. (p58)

5. Remove the Right Cover. (p58)

6. Move the CR Unit to a position over the platen.

7. Remove the screw, and remove the cable cover.

A) Silver M4x8 S-tite screw with built-in washer: 1 pcs

When installing the cable cover, be careful not to let the cable get
caught between the cover and frame.

8. Open the clamp.

9. Disconnect the cable from the three relay connectors (No.36, No.37, and No.79).

Figure 3-27. Removing the Cable Cover

aa

Figure 3-28. Disconnecting from the Relay Connectors

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Screw head

Hook

Hole

Hole

B

Pump Cap Unit

B

B

Hook

Waste Ink Tube

10. Remove the three screws that secure the Pump Cap Unit.

B) Silver M4x8 S-tite screw with built-in washer: 3 pcs

11. Pull the Pump Cap Unit frontward to disengage the hook, and remove the Pump
Cap Unit avoiding contact with the CR shaft or any other parts.

12. Pull out the Waste Ink Tube from the Pump Cap Unit.

 Install the Pump Cap Unit while aligning its screw head with

the hole on the frame. If they do not match, the current
attachment position is wrong.

 Align the hook on the Pump Cap Unit with the hole on the

frame shown in the figure below.

Figure 3-29. Removing the Pump Cap Unit

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A D J U S T M E N T

R E Q U I R E D

3.4.5.15 Ink Holder

When replacing/removing this part, refer to “4.1.2 Adjustment

Items and the Order by Repaired Part” (p86) and make sure to

perform the specified operations including required adjustment.

REQUIRED TOOL

 Ink Cartridge for service (4 pcs)

 USB cable

 Service program

 Communication driver

PREPARATION BEFORE REPLACEMENT

1. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

2. Start the service program and select When replace ink holder from

ADJUSTMENT (Sequence).

3. Select Ink Holder Counter.
Press the [Run] button to reset the counter. (p102)

12. Start the printer in the Serviceman Mode.
Turn on the printer while pressing [Menu] + [Back] + [OK].

13. Select Ink Eject.
Select All channels, and press the [Run] button to run the ink eject. (p116)

14. Turn off the printer.

REPLACEMENT

1. Remove the nine screws and remove the Ink Tank Holder.

2. Remove the Media Loading Lever. (p81)

3. Remove the Panel Unit. (p58)

4. Remove the Right Upper Cover. (p58)

5. Remove the Right Front Cover. (p58)

6. Remove the Right Cover. (p58)

7. Remove the Board Box Cover. (p58)

8. Remove the cable cover. (See Step 7 in

9. Open the four clamps.

10. On the front side, release the cable from the two relay connectors (No.1 and
No.21).

“3.4.5.14 Pump Cap Unit” (P. 71))

4. Turn off the printer.

5. Turn on the printer.

6. Discard the waste ink.

7. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

8. Select Switch between Ink cartridges and Ink tanks.
Select All channels and Ink Cartridge for service, and press the [Run] button to
validate the ink cartridges for service. (p114)

9. Turn off the printer.

10. Remove all the ink tanks. (p79)

11. Lower all the lock levers.

11. On the rear side, release the cable from the three relay connectors (No.42, No.55
and No.65).

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No.42
No.55
No.65

No.1

No.21

Clamp

No.42
No.55
No.65

No.1

No.21

A

A

A

A

B

Cable of the

Reel Unit

Right Rear Cover

12. Disconnect the cable of the Reel Unit.

13. Remove the five screws, and remove the Right Rear Cover.

A) Silver M4x10 S-tite screw with washer: 4 pcs

B) Silver M3x6 screw: 1 pcs

Figure 3-30. Releasing the Cable

Figure 3-32. Removing the Right Rear Cover

Figure 3-31. Released Cables

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C A U T I O N

C

D

D

Joint

Mounting plate

C H E C K

P O I N T

C A U T I O N

14. Remove the screw that secures the joint.

C) Silver M3x6 screw with built-in washer: 1 pcs

 When the joint is removed in the next step, ink may drip off

from the tube. Prepare a waste cloth or the like in advance and
be careful not to contaminate the surroundings.

 When removing/attaching the screw that secures the joint, hold

the mounting plate with your hand during the work to prevent
the plate from being deformed. If the plate becomes deformed,
flatten it as it was.

15. Remove the two screws, and separate the upper joint and lower joint.

D) Silver M3x10 screw: 2 pcs

.

16. Disconnect the FFC from the rear of the Ink Holder.

17. Remove the four screws that secure the Ink Holder.

E) Silver M4x10 S-tite screw with built-in washer: 4 pcs

For removing the screw indicated with a red circle in Figure3-34,
use a stubby screwdriver or insert a driver through the hole on the
Power Supply Box.

At the next step, be sure to remove the Ink Holder slowly and
carefully not to damage the Ink Tubes and cables with the sharp
metal edges of frames.

18. Remove the Ink Holder pulling out the Ink Tubes and cables.

When installing the Ink Holder, pay attention to the followings.

 Do not fold the ink tubes.

Figure 3-33. Removing the Joint

 Be careful not to let the ink tubes and the cable get caught

between the Ink Holder and the frame of main body.

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E

E

E

E

FFC

C H E C K

P O I N T

- Upper side of Holder-

- Rear side of Holder-

Ink Holder

Joint Rubbers

Positioning hole

and dowel

When installing the joint, confirm the following.

 Before installing the joint, make sure the two Joint Rubbers are

attached to it.

 Before attaching the Joint Rubbers, let them get wet with

cleaning liquid.

 Insert the dowel into the positioning hole.

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 76

Figure 3-34. Removing the Ink Holder

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AFTER REPLACEMENT

1.

Install the four ink cartridges for service. (p79)

2. Turn on the printer.

3. Discard the waste ink.

4. Reset the counter for the waste ink bottle from the control panel.

Maintenance Waste Ink Counter [OK]

5. Select Initial ink charge.
Select All channels, and press the [Run] button to perform the initial ink charge.

(p118)

6. Select Nozzle Check.
Select Nozzle Check Pattern Print, and press the [Run] button to perform the
nozzle check. (p109)

7. Perform cleaning if necessary. (p109)

8. Select Switch between Ink cartridges and Ink tanks.
Select All channels and Ink Tank, and press the [Run] button to validate the ink
tanks. (p114)

9. Turn off the printer.

10.

Remove the four ink cartridges for service. (p79)

11. Install the ink tanks. (p79)

12. Turn on the printer.

13. Confirm that there are no errors.

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3.4.5.16 Ink Tube

Refer to the service manual for SC-S30600 series.

3.4.5.17 CR Unit

Refer to the service manual for SC-S30600 series.

3.4.5.18 Oil Pad Holder

Refer to the service manual for SC-S30600 series.

3.4.5.19 PW Sensor

Refer to the service manual for SC-S30600 series.

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C A U T I O N

C A U T I O N

Ink tank guard

3.4.5.20 Ink Tank/Cartridge

This section describes the removing procedure for the ink tank and the installation
procedure for cartridges. There are two types of cartridges; cleaning cartridges and ink
cartridges for service.

When using the ink tanks, cleaning cartridges, and ink cartridges
for service, they should be validated by using software (Service
Program). (See P. 114 or P. 115.)

REMOVING THE INK TANKS

1. Remove the four screws (one each) that secure the ink tank.

Figure 3-36. Ink tank guard

3. Lift the lock levers.

4. Remove the ink tanks.

Figure 3-35. Screws that secure the ink tank

2. Remove the two screws and remove the ink tank guard.

DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 79

INSTALLING THE CARTRIDGES

1. Loosen the four screws inside the ink holder.

Just loosen the screws, but do not remove them.

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Hook

Figure 3-37. Screw position

2. Confirm the hooks (plates) shown below are evenly lowered.

Figure 3-38. Plates

3. Install the cartridges.

4. Lower the lock levers.

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3.4.6 Paper Feed Mechanism

3.4.6.1 Media Loading Lever

Refer to the service manual for SC-S30600 series.

3.4.6.2 Media Loading Lever Sensor

Refer to the service manual for SC-S30600 series.

3.4.6.3 PF Motor

Refer to the service manual for SC-S30600 series.

3.4.6.4 PF Encoder

Refer to the service manual for SC-S30600 series.

3.4.6.5 PF Scale

Refer to the service manual for SC-S30600 series.

3.4.6.6 PF Timing Belt

Refer to the service manual for SC-S30600 series.

3.4.6.7 Driven Roller Assy

Refer to the service manual for SC-S30600 series.

3.4.6.8 Suction Fan

Refer to the service manual for SC-S30600 series.

3.4.6.9 PE Sensor

Refer to the service manual for SC-S30600 series.

3.4.6.10 Driven Roller Gear

Refer to the service manual for SC-S30600 series.

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3.4.7 Roll Unit

3.4.7.1 Roll Unit

Refer to the service manual for SC-S30600 series.

3.4.7.2 Roll Receiver Assy

Refer to the service manual for SC-S30600 series.

3.4.7.3 Roll Paper Holder

Refer to the service manual for SC-S30600 series.

3.4.7.4 Sub-F Board (Roll)

Refer to the service manual for SC-S30600 series.

3.4.7.5 ATC Motor

Refer to the service manual for SC-S30600 series.

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3.4.8 Reel Unit

3.4.8.1 Reel Unit

Refer to the service manual for SC-S30600 series.

3.4.8.2 Roll Paper Holder

Refer to the service manual for SC-S30600 series.

3.4.8.3 Sub-F Board (Reel)

Refer to the service manual for SC-S30600 series.

3.4.8.4 Reel Motor

Refer to the service manual for SC-S30600 series.

3.4.8.5 Tension Bar Upper Sensor / Tension Bar Lower Sensor

Refer to the service manual for SC-S30600 series.

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ADJUSTMENT

CHAPTER

4

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C A U T I O N

4.1 Overview

This chapter describes the Service Program software utility and the adjustment
procedures required after repairing or replacing certain parts.

4.1.1 Precautions

Always observe the following cautions whenever making an adjustment on the printer.

 Always refer to “Adjustment Items and the Order by Repaired

Part” (p.86) and make sure to perform all the adjustments

listed in the table in the given order.

 Always read and follow the precautions given in each section

that explains each adjustment. Ignoring the precautions can
result in malfunction of the printer.

ADJUSTMENT Overview 85

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4.1.2 Adjustment Items and the Order by Repaired Part

The following table shows the required adjustments by repaired or replaced part and the order in which the adjustments must be performed.

NOTE 1: The adjustments required for the Main Board differs depending on whether the NVRAM on the old board can be backed up or not.

2: When the firmware update is required, first check the version of firmware currently installed on the printer, then update the firmware if necessary.

3: PGPP: Premium Glossy Photo Paper (250)

Table 4-1. Adjustment items and the order by repaired part

Class

CR related
parts/units

Replaced or Repaired

(Reattached) Part/Unit

CR Motor

CR Scale

CR Timing Belt

Required Operations

Replacement 1 Replacement ---

2 Turn the power on in Serviceman mode. ---

3 Reset the motor counter.

4 Turn the power off. ---

5 Turn the power on in normal mode. --­After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

6 CR Belt Tension Check

7 CR Motor Measurement & Automatic Adjustment

8 CR Active Damper Adjustment (Automatic)

9 Manual Uni-d adjustment

10 Manual Bi-d adjustment

2 Turn the power on in Serviceman mode. ---

3 Reset the CR Encoder Scale counter.

4 CR Scale Check

2 Turn the power on in normal mode. ---

3 CR Belt Tension Check

4 APG function check

5 CR Scale Check

6 CR Active Damper Adjustment (Automatic)

7 CR Motor Measurement & Automatic Adjustment

8 Manual Uni-d adjustment

9 Manual Bi-d adjustment

Service

Program

Jig Media Replaced Reattached Page

√ √ p. 70
√

√√

√

---

--- p. 102

---

√√

Tensimeter U-507

√

√√
√√√
√√√
√
√

PGPP

PGPP

√√

√√

p. 103

p. 122

p. 103

p. 104

p. 105

√ √ p. 70

√√
√√
√√√

--- p. 102

p. 103

√ √ p. 70

√√

Tensimeter U-507

√

√√
√√√
√√√
√√√
√√√
√
√

PGPP

PGPP

√√

√√

p. 103

p. 103

p. 103

p. 103

p. 122

p. 104

p. 105

ADJUSTMENT Overview 86

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

CR related
parts/units

Replaced or Repaired

(Reattached) Part/Unit

CR Unit (CR Assy)

APG Motor Assy

PW Sensor

CR Encoder

Required Operations

Replacement 1 Replacement ---

2 Turn the power on in normal mode. ---

3 CR Belt Tension Check

4 APG function check

5 CR Scale Check

After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

6 CR Active Damper Adjustment (Automatic)

7 CR Motor Measurement & Automatic Adjustment

8 Head inclination manual adjustment (CR direction)

9 Head slant manual adjustment (PF direction)

10 PG Adjustment --- Thickness gauge

11 Manual Uni-d adjustment

12 Manual Bi-d adjustment

2 Turn the power on in Serviceman mode. ---

3 Reset the motor counter.

4 APG function check

2 Turn the power on in Serviceman mode. ---

3 Reset the sensor counter.

2 Turn the power on in normal mode. ---

3 CR Belt Tension Check

4 APG function check

5 CR Scale Check

6 CR Active Damper Adjustment (Automatic)

7 CR Motor Measurement & Automatic Adjustment

8 Head inclination manual adjustment (CR direction)

9 Head slant manual adjustment (PF direction)

10 Manual Uni-d adjustment

Service

Program

Jig Media Replaced Reattached Page

√ √

p. 78

√√

Tensimeter U-507

√

√√
√√√
√√√
√√√
√√√
√
√

PGPP

PGPP

√√

√√

√√
√
√

PGPP

PGPP

√√

√√

√ √

p. 103

p. 103

p. 103

p. 103

p. 122

p. 110

p. 112

p. 107

p. 104

p. 105

p. 70

√√
√√
√√√

√ √

--- p. 102

p. 103

p. 78

√√

√√

√ √

--- p. 102

p. 70

√√

Tensimeter U-507

√

√√
√√√
√√√
√√√
√√√
√
√
√

PGPP

PGPP

PGPP

√√

√√

√√

p. 103

p. 103

p. 103

p. 103

p. 122

p. 110

p. 112

p. 104

ADJUSTMENT Overview 87

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

CR related
parts/units

Replaced or Repaired

(Reattached) Part/Unit

CR Encoder

Print Head

Required Operations

After
replacement

Before
replacement

Replacement 11 Replacement ---

After
replacement

11 Manual Bi-d adjustment

12 Reset the encoder counter.

1 Turn the power on in normal mode. ---

2 Dispose of waste ink. ---

3 Reset the waste ink counter (Maintenance menu) ---

4

Activate the ink cartridges for service.

5 Turn the power off. ---

6 Remove the ink tanks. ---

7 Install the ink cartridges for service. ---

8 Turn the power on in Serviceman mode. ---

9 Tube inner pressure reduction

10 Auto CR unlock & move CR to full column side

12 Turn the power on in Serviceman mode. ---

13 Reset the Print Head Counter.

14 Head ID Input

15 Turn the power off. ---

16 Turn the power on in normal mode. ---

17 Setting [0 RIP Settings] ---

18 Load the media. --- PGPP

19 Cleaning (CL3)

20 Nozzle Check

21 Head inclination manual adjustment (CR direction)

22 Head slant manual adjustment (PF direction)

23 Turn the power off. ---

24 PG Adjustment --- Thickness gauge

25 Turn the power on in normal mode. ---

26 Manual Uni-d adjustment

27 Manual Bi-d adjustment

Service

Program

√
√√

√√

Jig Media Replaced Reattached Page

PGPP

√√

--- p. 102

√

√

√

√

√

√

---

---

---

--- p. 114

---

--- p. 79

--- p. 79

p. 105

√√
√√√

p. 109

√√√

√ √

√
√√
√√

√

---

--- p. 102

--- p. 109

---

p. 63

√√

√√

p. 68

√√
√√√
√
√
√

PGPP

PGPP

PGPP

√√

√√

√√

p. 109

p. 109

p. 110

p. 112

√√

√√

p. 107

√√
√
√

PGPP

PGPP

√√

√√

p. 104

p. 105

ADJUSTMENT Overview 88

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

CR related
parts/units

Ink supply
related parts/
units

Replaced or Repaired

(Reattached) Part/Unit

Print Head

Pump Cap Unit

Ink Holder

Required Operations

28 Activate the ink tanks.

29 Turn the power off. ---

After
replacement

Replacement 1 Replacement ---

After
replacement

Before
replacement

Replacement 14 Replacement ---

After
replacement

30 Remove the ink cartridges for service. ---

31 Install the ink tanks. ---

32 Turn the power on in normal mode. ---

33 Make sure the error never recurs. ---

2 Turn the power on in Serviceman mode. ---

3 Reset the unit counter.

4 Main Unit Measurement & Automatic Adjustment

1 Turn the power on in Serviceman mode. ---

2 Reset the Ink Holder counter.

3 Turn the power off. ---

4 Turn the power on in normal mode. ---

5 Dispose of waste ink. ---

6

Reset the waste ink counter (Maintenance menu).

7

Activate the ink cartridges for service.

8 Turn the power off. ---

9 Remove the ink tanks. ---

10 Lower the lock levers. ---

11 Turn the power on in normal mode. ---

12 Ink eject

13 Turn the power off. ---

15 Install the ink cartridges for service. ---

16 Turn the power on in normal mode. ---

17 Dispose of waste ink. ---

18 Reset the waste ink counter (Maintenance menu). ---

19 Initial ink charge

Service

Program

√√√

Jig Media Replaced Reattached Page

p. 114

√√

√√

√√

p. 79

p. 79

√√

√√

√ √

p. 71

√√
√√
√√√

--- p. 102

p. 122

√√
√√

√

--- p. 102

---

√√

√√

---

√√√

√√

p. 116

√√

√√

p. 79

√√

√√
√√√

p. 116

√√

√ √

√√

p. 73

p. 79

√√

√√

√√
√√√

p. 118

ADJUSTMENT Overview 89

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

Ink supply
related parts/
units

Replaced or Repaired

(Reattached) Part/Unit

Ink Holder

Ink Tube

Required Operations

20 Nozzle Check

21 Cleaning (CL1 or CL2)

22 Activate the ink tanks.

After
replacement

Before
replacement

Replacement 14 Replacement ---

After
replacement

23 Turn the power off. ---

24 Remove the ink cartridges for service. ---

25 Install the ink tanks. ---

26 Turn the power on in normal mode. ---

27 Make sure the error never recurs. ---

1 Turn the power on in Serviceman mode. ---

2 Reset the tube counter.

3 Turn the power off. ---

4 Turn the power on in normal mode. ---

5 Dispose of waste ink. ---

6 Reset the waste ink counter (Maintenance menu). ---

7

Activate the ink cartridges for service.

8 Turn the power off. ---

9 Remove the ink tanks. ---

10 Lower the lock levers. ---

11 Turn the power on in Serviceman mode. ---

12 Ink eject

13 Auto CR unlock & move CR to full column side

15 Install the ink cartridges for service. ---

16 Turn the power on in normal mode. ---

17 Dispose of waste ink. ---

18 Reset the waste ink counter (Maintenance menu). ---

19 Initial ink charge

20 Nozzle Check

21 Cleaning (CL1 or CL2)

Service

Program

√
√√√
√√√

Jig Media Replaced Reattached Page

PGPP

√√

p. 109

p. 109

p. 114

√√

√√

√√

p. 79

p. 79

√√

√√

√√
√√

--- p. 102

√√

√√

√√

√√
√√√

p. 116

√√

√√

p. 79

√√

√√
√√√

p. 116

√√√

√ √

√√

p. 63

p. 79

√√

√√

√√
√√√
√

PGPP

√√
√√√

p. 118

p. 109

p. 109

ADJUSTMENT Overview 90

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

Ink supply
related parts/
units

Replaced or Repaired

(Reattached) Part/Unit

Ink Tube

Damper Kit

Required Operations

22 Activate the ink tanks.

23 Turn the power off. ---

After
replacement

Before
replacement

Replacement 8 Replacement ---

After
replacement

24 Remove the ink cartridges for service. ---

25 Install the ink tanks. ---

26 Turn the power on in normal mode. ---

27 Make sure the error never recurs. ---

1 Turn the power on in Serviceman mode. ---

2 Reset the damper kit counter.

3 Turn the power off. ---

4 Turn the power on in Serviceman mode. ---

5 Tube inner pressure reduction

6

Activate the ink cartridges for service.

7 Auto CR unlock & move CR to full column side

9 Install the ink cartridges for service. ---

10 Turn the power on in normal mode. ---

11 Cleaning (CL3)

12 Nozzle Check

13 Activate the ink tanks.

14 Turn the power off. ---

15 Remove the ink cartridges for service. ---

16 Install the ink tanks. ---

17 Turn the power on in normal mode. ---

18 Make sure the error never recurs. ---

Service

Program

√√√

Jig Media Replaced Reattached Page

p. 114

√√

√√

√√

p. 79

p. 79

√√

√√

√
√√

√

---

--- p. 102

---

√√
√√√
√√√

p. 109

p. 116

√√√

√ √

√√

p. 61

p. 79

√√
√√√
√

PGPP

√√
√√√

p. 109

p. 109

p. 114

√√

√√

√√

p. 79

p. 79

√√

√√

ADJUSTMENT Overview 91

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

Paper feed
related parts/
units

Board related
parts/units

Replaced or Repaired

(Reattached) Part/Unit

PF Motor

PF Scale

PF Belt

PE Sensor

Suction Fan

Reel Motor
(for standard roll paper)

Reel Motor
(for heavyweight roll
paper)

Roll (ATC) Motor
(for standard roll paper)

Roll (ATC) Motor
(for heavyweight roll
paper)

Main Board
(NVRAM backup OK)

Required Operations

Replacement 1 Replacement ---

2 Turn the power on in Serviceman mode. ---

After
replacement

Replacement 1 Replacement ---

After
replacement

After
replacement

After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

Replacement 1 Replacement ---

After
replacement

Before
replacement

3 Reset the motor counter.

4 PF Belt Tension check

5 PF Motor Measurement & Automatic Adjustment

6 Manual Adjustment for Media Feeding

2 Turn the power on in Serviceman mode. ---

3 PC Scale Check

1 PF Belt Tension check

1 Rear AD Adjustment --- Standard Sheet

2 Turn the power on in Serviceman mode. ---

3 Suction Fan Adjustment

2 Turn the power on in Serviceman mode. ---

3 Reset the motor counter.

2 Turn the power on in Serviceman mode. ---

3 Reset the motor counter.

2 Turn the power on in Serviceman mode. ---

3 Reset the motor counter.

2 Turn the power on in Serviceman mode. ---

3 Reset the motor counter.

1 Print Cover Open ---

2 Remove Slider ---

Service

Program

Jig Media Replaced Reattached Page

√ √

p. 81

√√
√√

Tensimeter U-507

√

√√
√√√
√

PGPP

√√

√ √

--- p. 102

p. 119

p. 122

p. 120

p. 81

√√
√√√

Tensimeter U-507

√

√√

√√

√ √

p. 119

p. 119

p. 122

p. 81

√√
√

PGPP

√√

√ √

√
√√

---

--- p. 102

√ √

√
√√

---

--- p. 102

√ √

√
√√

---

--- p. 102

√ √

√
√√

√

√

---

--- p. 102

---

---

p. 122

p. 83

p. 83

p. 82

p. 82

ADJUSTMENT Overview 92

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

Board related
parts/units

Replaced or Repaired

(Reattached) Part/Unit

Main Board
(NVRAM backup OK)

Main Board
(NVRAM backup NG)

Required Operations

Before
replacement

Replacement 5 Replacement ---

After
replacement

Before

replacement

Replacement 3 Replacement ---

After
replacement

3 Turn the power on in Serviceman mode. ---

4 NV-RAM backup

6 Turn the power on in Firmware update mode. ---

7 Model Selection (at servise program)

8 Update the firmware.(automatically power off)

9 Turn the power on in Serviceman mode. ---

10 NVRAM Clear OK ---

11 Main Board initial setting (automatically power off)

12 Firmware update mode ON ---

13 NV-RAM restore

14 Turn the power off ---

15 Print Cover Close ---

16 Turn the power on in normal mode. ---

17 Install Slider ---

18 Model Selection (at service program)

19 RTC & USB ID Input

20 Reset the Main Board exchange counter.

Verify that the date/time settings are correct on the control

21

panel.

1 Print Cover Open ---

2 Remove Slider ---

4 Turn the power on in Firmware update mode. ---

5 Model Selection (at service program)

6 Update the firmware.(automatically power off)

7 Turn the power on in Serviceman mode. ---

8 NVRAM Clear OK ---

9 Main Board initial setting ( automatically power off) ---

Service

Program

√√

√√
√√

√√

√√

√√
√√
√√

---

√√
√√

Jig Media Replaced Reattached Page

√

√ √

√

√

√

√

√

√

√

√

√

√

√

√ √

√

√

√

√

---

--- p. 99

p. 59

---

---

--- p. 102

---

---

--- p. 121

---

--- p. 99

---

---

---

---

---

--- p. 121

--- p. 121

---

---

---

p. 59

---

---

--- p. 102

---

---

--- p. 121

ADJUSTMENT Overview 93

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

Board related
parts/units

Replaced or Repaired

(Reattached) Part/Unit

Main Board
(NVRAM backup NG)

Main B Board
(Network Board)

Required Operations

10 Serviceman mode ON ---

11 Rear AD Adjustment ---

12 Head ID Input

13 Turn the power on in Serviceman mode. ---

14 RTC & USB ID Input

15 Model Selection (at service program)

16 MAC Address Input

17 Rear AD Adjustment ---

18 Turn off the initial ink charge flag.

19 Serial Number Input

20 Turn the power off ---

21 Print Cover Close --­After
replacement

Replacement 1 Replacement ---

After
replacement

22 Turn the power on in normal mode. ---

23 Install the Slider ---

24 Check the firmware version on the control panel. ---

25 Nozzle Check

26 Manual Adjustment for Media Feeding

27 Manual Uni-d adjustment

28 Manual Bi-d adjustment

29 PF Motor Measurement & Automatic Adjustment

30 Pump Motor Measurement & Automatic Adjustment

31 CR Active Damper Adjustment (Automatic)

32 CR Motor Measurement & Automatic Adjustment

33 Turn the power on in Serviceman mode. ---

34 Reset the Main Board exchange counter.

2 Turn the power on in normal mode. ---

3 Update the firmware.

4 Turn the power on in Serviceman mode. ---

5 MAC Address Input

Service

Program

√√

√√
√√
√√

√√
√√

√
√
√
√
√√
√√
√√
√√

√√

√√

√√

Jig Media Replaced Reattached Page

---

--- p. 122

--- p. 109

---

--- p. 121

---

--- p. 121

--- p. 122

--- p. 102

--- p. 121

---

---

---

---

---

p. 109

p. 120

--- p. 104

--- p. 105

--- p. 122

--- p. 122

--- p. 103

--- p. 122

---

--- p. 121

p. 59

---

--- p. 102

---

--- p. 121

PGPP

PGPP

PGPP

PGPP

√
√

√

√

√
√
√
√
√
√√
√√
√
√

√

√ √
√

√

ADJUSTMENT Overview 94

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

Table 4-1. Adjustment items and the order by repaired part

Class

Board related

parts/units

Replaced or Repaired

(Reattached) Part/Unit

Power Supply Board

Required Operations

Replacement 1 Replacement ---

2 Turn the power on in normal mode. ---

After
replacement

3 CR Motor Measurement & Automatic Adjustment

4 PF Motor Measurement & Automatic Adjustment

5 Main Unit Measurement & Automatic Adjustment

6 Make the replacement date & time setting.

Service

Program

√√
√√
√√
√√

Jig Media Replaced Reattached Page

√ √
√

---

--- p. 122

--- p. 122

--- p. 122

--- p. 121

p. 59

ADJUSTMENT Overview 95

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

4.1.3 Adjustment Items

This section describes the adjustment items different from those for SC-S30650 only.
For the adjustments other than listed below, see the service manual for SC-S30650.

Table 4-2. Adjustment Items

Class Adjustment Items Overview Symptoms that the Adjustment is Needed Printer Mode

If this adjustment is not made, print quality
problems such as misaligned lines, grainy image,
banding may occur.

If this adjustment is not made, print quality
problems such as misaligned lines, grainy image,
banding may occur.

When cartridges or tanks are not recognized

If paper feeding accuracy lowers, print quality
problems such as banding may occur.

Normal
mode

Normal
mode

Normal
mode

Normal
mode

Normal
mode

CR related

Ink Supply

related

Media

Feed

related

Manual Uni-d adjustment

Manual Bi-D Adjustment

Switch between Ink
cartridges and Ink tanks

Activation of Cleaning
cartridges

Manual Adjustment for
Media Feeding

Reduce misalignment of ink droplets fired to
paper during unidirectional printing.

Reduce misalignment of ink droplets fired to
paper during bidirectional printing.

Activates the ink cartridges for service or ink
tanks.

Activates the cleaning cartridges. When the cleaning cartridges are not recognized

Adjusts the amount of media feeding which
usually varies between the printers.

Service

Program

√ PGPP p.104

√ PGPP p.105

√ p.114

√ p.115

√ PGPP p.120

Jig Media Page

ADJUSTMENT Overview 96

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

4.1.4 Tools/Consumables for Adjustments

The tables below show the tools required for adjusting this printer.

 Hardware Tools

Table 4-3. Hardware tools

Tool Name Code Target Adjustment

Sonic tensimeter U-507

Standard Sheet (JETRAS
JP-D300S)

Thickness Gauge

Calibrated Loupe

1294120

1476228

Commercially

available

Commercially

available

 Software Tools

Table 4-4. Software tools

Software Name Explanation

Service Program Used for almost all of the required adjustments.

Communication Driver To connect with the printer.

Latest version of firmware

 CR Belt Tension Adjustment
 PF Belt Tension Adjustment

Operation check of the PE sensor.

PG Adjustment

 Head inclination manual adjustment (CR

direction)

 Head slant manual adjustment (PF

direction)

---

 Consumables

Table 4-5. Consumables

Consumable Name Code Target Adjustment

Premium Glossy Photo
Paper (250)

Ink cartridge for service
(for SC-F7000 Series)

Ink cartridge for service
(for SC-B7000 Series)

Cleaning Cartridge

---

BK: 1598657

C: 1598658

M: 1598659

Y: 1598660

BK: 1598662

C: 1598663

M: 1598664

Y: 1598665

1582821

Most of the adjustments

Most of the adjustments

Most of the adjustments

Most of the adjustments

ADJUSTMENT Overview 97

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

4.1.5 Service Program Basic Operations

Refer to the service manual of SC-S30600 series.

ADJUSTMENT Overview 98

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

4.2 NV-RAM BACKUP / NVRAM Viewer

4.2.1 NVRAM Read Procedure

Refer to the service manual of SC-S30600 series.

4.2.2 NVRAM Write Procedure

Refer to the service manual of SC-S30600 series.

4.2.3 NVRAM Viewer Basic Operation

Refer to the service manual of SC-S30600 series.

ADJUSTMENT NV-RAM BACKUP / NVRAM Viewer 99

Confidential

SC-F7000 Serie/SC-B7000 Series Revision A

4.3 ADJUSTMENTS (Individual)

Refer to the service manual of SC-S30600 series.

ADJUSTMENT ADJUSTMENTS (Individual) 100

Confidential