No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries.
❏ Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.
®
3
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the
problems, and so on.
❏ User's Guide (digital manual)
manual. Provides overall information and instructions on using the printer, and on solving problems.
is
❏ Network Guide (digital manual)
Provides information on network settings and solving problems when using the printer on a network.
soware,
using the printer, solving
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Soware Updater” on page 65
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
4
User's Guide
About This Manual
Descriptions Used in this Manual
❏ Screenshots of the printer driver screens are from Windows 8.1 or Mac OS X v10.10.x. e content displayed on
the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer
to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Mac OS X
In this manual, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac OS X v10.9.x" refers to OS X Mavericks, and
"Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac OS X" is used to refer to "Mac OS X
v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", and "Mac OS X v10.6.8".
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
5
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except
as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not tilt or shake an ink bottle aer removing its seal; this can cause leakage.
❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
6
User's Guide
Important Instructions
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏
power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the printer cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable and ink tubes inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Continued use of the printer when
the ink level is below the lower line on the tanks could damage the printer.
❏ Always turn the printer o using the
P
until the
light stops
ashing.
P
button. Do not unplug the printer or turn o the power at the outlet
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
the operation of medical electronic equipment, causing
aect
7
User's Guide
Important Instructions
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or
automatically controlled devices, follow all posted warnings and directions on these devices.
alarms, and could lead to accidents due to malfunction. When using this printer near
re
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's
memory by turning on the printer while holding down the
button on the control panel.
8
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Edge guideFeeds the paper straight into the printer. Slide to the edges of the paper.
A
Rear paper feedLoads paper.
B
Paper supportSupports loaded paper.
C
Control panelOperates the printer.
D
Front coverOpen whenever printing.
E
Output trayWhen in the paper position, holds the ejected paper. When in the CD/DVD
F
position, holds the CD/DVD tray and feeds it for printing.
StopperPrevents the ejected paper from falling o the tray.
G
CD/DVD trayPlace a CD/DVD for label printing.
H
8-cm CD/DVD adapterAllows you to place an 8-cm CD/DVD on the CD/DVD tray.
I
9
User's Guide
Printer Basics
Printer coverOpen when removing jammed paper inside the printer.
A
Ink tubeSupplies ink to the print head.
B
Ink tank unitContains the ink tanks.
C
Ink reservoir tanks (Ink tanks)Supplies ink to the ink tubes.
D
Print headFires ink.
E
AC inletConnects the power cord.
A
USB portConnects a USB cable.
B
10
User's Guide
Buttons and Lights
Buttons
Printer Basics
A
B
C
D
E
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is o.
Hold this button down for more than three seconds to make Wi-Fi auto setup by using a WPS
button on your access point. See the Network Guide for more details.
❏ When a network error occurs, hold this button down for more than three seconds to clear the
error.
❏ Prints the network status sheet allowing you to check the network settings and connection
status. The PIN code for PIN Code Setup (WPS) is also printed.
Hold this button down for more than three seconds to run print head cleaning.
❏ Loads and ejects paper while the printer is not printing.
❏ Clears print job during printing.
❏ Clears paper and CD/DVD tray errors.
Additional functions are available with
+
Turn the printer on while holding down the I button to print the nozzle check pattern.
dierent
combinations of buttons.
Lights
A
B
C
+ Hold down the and buttons simultaneously for more than three seconds to start PIN
Code Setup (WPS). See the Network Guide for more details.
+ Turn the printer on while holding down the button to restore the default network settings.
On when the printer is on. Flashes while the printer is operating or processing data.
On while Wi-Fi is enabled, or ashes
while communicating.
Flashes when a problem with the
printer's wireless (Wi-Fi) network
connection occurs.
The
simultaneously while initializing or making
network settings.
and lights ash alternately or
11
User's Guide
Printer Basics
D
E
On when the printer is waiting to start initial charging.
On when the printer is out of paper, multiple sheets of paper are fed at a time, or the CD/DVD
tray is not loaded correctly. Flashes when paper or the CD/DVD tray is jammed, or when the
output tray is in an incorrect position.
Related Information
& “Checking the Error Indicators on the Printer” on page 68
12
User's Guide
Loading Paper
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are
press them down to atten them before loading.
pued
up with air,
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 81
13
User's Guide
Loading Paper
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media NameSizeLoading
Capacity
(Sheets)
Epson Bright White Ink Jet
Paper
Epson Ultra Glossy Photo
Paper
Epson Premium Glossy Photo
Paper
Epson Premium Semigloss
Photo Paper
Epson Photo Paper GlossyA4, 13 × 18 cm (5 × 7 in.), 10 ×
Epson Matte PaperHeavyweight
Epson Double-Sided Matte
Paper
Epson Photo Quality Ink Jet
Paper
A4
A4, 13 × 18 cm (5 × 7 in.), 10 ×
15 cm (4 × 6 in.)
*For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
A41--
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
14
User's Guide
Commercially Available Paper
Loading Paper
Media NameSizeLoading
Capacity
(Sheets)
Plain paperLetter, A4, B5, A5, A6Up to the line
Manual 2Sided
Printing
✓indicated by
the triangle
symbol on the
edge guide.
*
Legal, User Dened1
EnvelopeEnvelope #10, Envelope DL,
10-
Envelope C6
*For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Related Information
& “Technical Support Web Site” on page 88
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Borderless
Printing
Media Name
Epson Bright White Ink Jet Paper
Epson Ultra Glossy Photo Paper
Epson Premium Glossy Photo Paper
*2
*2
*2
Epson Premium Semigloss Photo Paper
Epson Photo Paper Glossy
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Epson Photo Quality Ink Jet Paper
Epson Photo Stickers 16
*2
*2
*2
*2
*2
Epson Iron-On Cool Peel Transfer Paper
Plain paper
*2
*2
*2
Media Type
plain papers
Epson Ultra Glossy
Epson Premium Glossy
Epson Premium Semigloss
Photo Paper Glossy
Epson Matte
Epson Matte
Epson Photo Quality Ink Jet
Epson Photo Stickers
plain papers
plain papers
EnvelopeEnvelope
*1
*1For smart devices, these media types can be selected when printing using Epson iPrint.
*2These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
15
User's Guide
Loading Paper
Loading Paper in the Rear Paper Feed
1.Open the paper support, and then slide out the extension.
2.Slide the edge guide to the
3.Load paper vertically along the right side of the rear paper feed with the printable side facing up.
le.
Important:
c
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
16
User's Guide
Envelopes
4.Slide the edge guide to the edge of the paper.
Loading Paper
5.Open the front cover, and then slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
17
User's Guide
Related Information
& “Paper Handling Precautions” on page 13
& “Available Paper and Capacities” on page 14
Loading Paper
18
User's Guide
Loading a CD/DVD for Printing
Loading a CD/DVD for Printing
Printable CD/DVDs
You can print on a circular 12-cm or 8-cm CD/DVD labelled as suitable for printing, for example "printable on the
label surface" or "printable with ink jet printers."
You can also print on a Blu-ray Discs™.
CD/DVD Handling Precautions
❏ See the documentation provided with your CD/DVD for more information on handling the CD/DVD or
writing data.
❏ Do not print on the CD/DVD before writing your data to it. If you do, ngerprints, dirt, or scratches on the
surface may cause errors while writing data.
❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/
DVD. Check the printed surface aer waiting for one full day.
❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the
CD/DVD. Adjust the print density as necessary.
❏ Allow the printed CD/DVDs at least 24 hours to dry avoiding direct sunlight. Do not stack or insert the CD/
DVDs into your device until they are completely dry.
❏ If the printed surface is sticky even aer it has dried, lower the print density.
❏ Reprinting on the same CD/DVD may not improve the print quality.
❏ If the CD/DVD tray or the internal transparent compartment are accidentally printed on, immediately wipe o
the ink.
❏ Depending on the print area setting, the CD/DVD or CD/DVD tray may get dirty. Make settings to print on the
printable area.
Related Information
& “Epson Print CD” on page 64
& “Printable Area for CD/DVD” on page 82
Loading a CD/DVD
Important:
c
❏ Before printing on the CD/DVD, see the CD/DVD handling precautions.
❏ Before printing on the CD/DVD, clean the roller inside of the printer by feeding and ejecting paper.
19
User's Guide
Loading a CD/DVD for Printing
1.Open the front cover.
2.Li the output tray up with both hands, then pull it out.
3.
Insert the output tray into the
CD/DVD position by angling it down as shown in the illustration below.
20
User's Guide
Loading a CD/DVD for Printing
4.Place a CD/DVD on the CD/DVD tray with the printable side facing up.
❏ When printing on a 12-cm CD/DVD, set it directly onto the CD/DVD tray, without the adapter.
❏ When printing on an 8-cm CD/DVD, t the adapter into the CD/DVD tray, and then set an 8-cm CD/DVD
inside the adapter.
5.Insert the CD/DVD tray into the printer making sure that it passes under the right and le guides. Line up the
alignment marks on the printer and the tray.
Important:
c
❏ Insert the CD/DVD tray while the power is on. Otherwise, automatic print position adjustment may not
take place aer inserting the CD/DVD tray.
❏ Do not insert the CD/DVD tray while the printer is operating. is may damage the printer.
❏ Do not turn the printer on or o while the CD/DVD tray is inserted in the printer. is may damage the
printer.
When you have nished loading a CD/DVD, send print data from a computer.
21
User's Guide
Loading a CD/DVD for Printing
Related Information
& “Printable CD/DVDs” on page 19
& “CD/DVD Handling Precautions” on page 19
& “Cleaning the Paper Path” on page 53
& “Printing a CD/DVD Label with Epson Print CD” on page 40
Removing a CD/DVD
Important:
c
Do not turn the printer on or o while the CD/DVD tray is inserted in the printer. is may damage the printer.
1.Remove the CD/DVD tray, and then remove the CD/DVD from the tray.
Important:
c
Store the CD/DVD tray in a at place. A warped or damaged CD/DVD tray may cause malfunctions.
2.
Li the output tray up with both hands, then pull it out.
22
User's Guide
Loading a CD/DVD for Printing
3.Insert the output tray into the b paper position by angling it down as shown in the illustration below.
Related Information
& “CD/DVD Handling Precautions” on page 19
23
User's Guide
Printing
Printing
Printing from a Computer
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations dier depending on the application. See the application's help for details.
1.Load paper in the printer.
2.
Open the le you want to print.
3.Select Print or Print Setup from the File menu.
4.Select your printer.
5.Select Preferences or Properties to access the printer driver window.
6.Make the following settings.
❏ Paper Source: Select the paper source in which you loaded the paper.
24
User's Guide
Printing
❏ Document Size: Select the paper size you loaded in the printer.
❏ Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
7.Click OK to close the printer driver window.
8.Click Print.
Related Information
& “Available Paper and Capacities” on page 14
& “Loading Paper in the Rear Paper Feed” on page 16
& “Guide to Windows Printer Driver” on page 58
& “List of Paper Types” on page 15
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1.Load paper in the printer.
2.
Open the le you want to print.
25
User's Guide
Printing
3.Select Print from the File menu or another command to access the print dialog.
d
If necessary, click Show Details or
to expand the print window.
4.
Make the following settings.
❏ Printer: Select your printer.
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏ Orientation: Select the orientation you set in the application.
Note:
❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏ When printing on envelopes, select landscape orientation.
26
User's Guide
5.Select Print Settings from the pop-up menu.
Printing
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
6.Make the following settings.
❏ Media Type: Select the type of paper you loaded.
❏ Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏ Grayscale: Select to print in black or shades of gray.
7.Click Print.
Related Information
& “Available Paper and Capacities” on page 14
& “Loading Paper in the Rear Paper Feed” on page 16
& “Guide to Mac OS X Printer Driver” on page 62
& “List of Paper Types” on page 15
27
User's Guide
Printing
Printing on 2-Sides (for Windows only)
e printer driver prints automatically separating even pages and odd pages. When the printer has nished
printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
Note:
❏ is feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1.Load paper in the printer.
2.Open the le you want to print.
3.
Access the printer driver window.
4.Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
5.Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6.Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.Click Print.
When the
instructions.
Related Information
& “Available Paper and Capacities” on page 14
& “Loading Paper in the Rear Paper Feed” on page 16
rst
side has
nished
printing, a pop-up window is displayed on the computer. Follow the on-screen
28
User's Guide
Printing
& “Printing Basics - Windows” on page 24
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1.Load paper in the printer.
2.Open the le you want to print.
3.
Access the printer driver window.
4.Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5.Click Page Order, make the appropriate settings, and then click OK to close the window.
6.Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Printing Basics - Windows” on page 24
Printing Several Pages on One Sheet - Mac OS X
1.Load paper in the printer.
2.Open the
you want to print.
le
29
User's Guide
Printing
3.Access the print dialog.
4.Select Layout from the pop-up menu.
5.Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6.Set the other items as necessary.
7.Click Print.
Related Information
“Loading Paper in the Rear Paper Feed” on page 16
&
“Printing Basics - Mac OS X” on page 25
&
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1.Load paper in the printer.
2.Open the
you want to print.
le
3.Access the printer driver window.
4.
Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
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User's Guide
Printing
6.Click Print.
Related Information
“Loading Paper in the Rear Paper Feed” on page 16
&
& “Printing Basics - Windows” on page 24
Printing to Fit the Paper Size - Mac OS X
1.Load paper in the printer.
2.Open the le you want to print.
3.
Access the print dialog.
4.Select the size of the paper you set in the application as the Paper Size setting.
5.Select Paper Handling from the pop-up menu.
6.Select Scale to t paper size.
7.Select the paper size you loaded in the printer as the Destination Paper Size setting.
8.Set the other items as necessary.
9.Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Printing Basics - Mac OS X” on page 25
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
created by
les
dierent
applications and print them as a single
1.
Load paper in the printer.
2.Open the le you want to print.
3.Access the printer driver window.
31
User's Guide
Printing
4.Select Job Arranger Lite on the Main tab.
5.Click OK to close the printer driver window.
6.
Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7.With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
❏ If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
❏ To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8.Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9.Select Print from the File menu.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 16
& “Printing Basics - Windows” on page 24
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1.Load paper in the printer.
2.Open the
3.Access the printer driver window.
4.Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
you want to print.
le
32
User's Guide
Printing
5.Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6.Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Printing Basics - Windows” on page 24
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
33
User's Guide
Printing
1.Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2.Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
34
User's Guide
Printing
3.Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4.Tape the sheets together from the back.
5.Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
35
User's Guide
Printing
6.Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7.Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
36
User's Guide
Printing
8.Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9.Tape the sheets together from the back.
37
User's Guide
Printing
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 58
& “Mac OS X Printer Driver” on page 62
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
38
User's Guide
Printing
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ ese adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject.
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
erefore,
if you have changed the location of
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
39
User's Guide
Printing
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next toAdvanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏ To perform borderless printing using a commercially available application, make the following settings.
❏ Create the image data to fully t the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
❏ Enable the borderless printing setting in the printer driver.
Related Information
& “Epson Easy Photo Print” on page 64
Printing a CD/DVD Label with Epson Print CD
Epson Print CD lets you easily create and print an original design CD/DVD label. You can also create and print a
CD/DVD jacket.
40
User's Guide
Printing
You can set the print range for the CD/DVD to a minimum of 18 mm for the inner diameter, and a maximum of
120 mm for the outer diameter. Depending on the settings, the CD/DVD or tray may be smeared. Set within the
print range for the CD/DVD you want to print.
Note:
When printing a CD/DVD label using a commercially available application, make the following settings.
❏ For Windows, A4 is automatically selected as the Document Size setting when you select CD/DVD Tray as the Paper
Source setting. Select Portrait as the Orientation setting, and CD/DVD as the Paper Type setting.
❏ For Mac OS X, select A4 (CD/DVD) as the Paper Size setting. Select portrait as the printing direction, and then select
CD/DVD as the Media Type on the Print Settings menu.
❏ On some applications, you may need to specify the tray type. Select Epson Tray Type 2. e setting name may vary
slightly depending on the application.
Related Information
& “Epson Print CD” on page 64
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Epson Connect Service” on page 56
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
41
User's Guide
Printing
e following screens are subject to change without notice.
A
B
C
D
E
F
G
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
Select what you want to print such as photos, documents, and web pages.
Displays the screen to make print settings such as paper size and paper type.
Displays photos and documents you selected.
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
42
User's Guide
Printing
Canceling Printing - Printer Button
Press the I button to cancel the print job in progress.
Canceling Printing - Windows
1.Access the printer driver window.
2.Select the Maintenance tab.
3.Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 58
Canceling Printing - Mac OS X
1.Click the printer icon in the Dock.
2.Select the job you want to cancel.
3.Cancel the job.
❏ Mac OS X v10.8.x or later
Click
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
next to the progress meter.
43
User's Guide
Relling Ink
Relling Ink
Checking the Ink Levels - Tank
To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
Important:
c
If any of the ink tanks are not
the printer when the ink level is below the lower line on the tanks could damage the printer.
up to the lower line,
lled
them to the upper line on the ink tank. Continued use of
ll
Ink Bottle Codes
Epson recommends the use of genuine Epson ink bottles. Epson warranty does not cover damage caused by inks
other than those specied, including any genuine Epson ink not designed for this printer or any third party ink.
Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and
under certain circumstances, may cause erratic printer behavior.
e following are the codes for genuine Epson ink bottles.
BK (Black)C (Cyan)M (Magenta)Y (Yellow)LC (Light Cyan)LM (Light Ma-
genta)
673673673673673673
Important:
c
Use of genuine Epson ink other than the
Note:
For users in Europe, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
specied
ink could cause damage that is not covered by Epson's warranties.
Ink Bottle Handling Precautions
Read the following instructions before relling ink.
44
User's Guide
Relling Ink
Handling precautions
❏ Use ink bottles with the correct part code for this printer.
❏ is printer requires careful handling of ink. Ink may splatter when the ink tanks are lled or relled with ink.
If ink gets on your clothes or belongings, it may not come o.
❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ Store the ink bottles in the same environment as the printer.
❏ When storing or transporting an ink bottle
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
when you transport the bottle.
❏ Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
❏ Do not open the ink bottle package until you are ready to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may
not be possible.
❏ If any of the ink tanks are not
the ink level is below the lower line on the tanks could damage the printer.
❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
❏
Specications
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
printing but also during maintenance operation such as print head cleaning.
and appearance of the ink bottle are subject to change without prior notice for improvement.
up to the lower line,
lled
removing its seal, do not tilt the bottle and do not subject it to
aer
the ink tank. e ink bottle is vacuum packed to
ll
the ink soon. Continued use of the printer when
rell
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏
ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
e
quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a
quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
Relling the Ink Tanks
Ink can be relled at any time.
45
User's Guide
Relling Ink
1.Unhook the ink tank unit from the printer and lay it down.
Important:
c
Do not pull the tubes.
2.Open the ink tank unit cover, and then remove the cap of the ink tank.
Important:
c
❏ Be careful not to spill any ink.
❏ Make sure that the color of the ink tank matches the ink color that you want to rell.
46
User's Guide
Relling Ink
3.Snap o the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install
the cap.
Important:
c
Close the ink bottle cap tightly; otherwise ink may leak.
Note:
Do not dispose of the top of the cap. If any ink remains in the ink bottle aer relling the tank, use the top of the cap to
seal the ink bottle cap.
4.
the ink tank with the correct colored ink up to the upper line on the ink tank.
Rell
47
User's Guide
Relling Ink
Note:
If any ink remains in the ink bottle aer lling the ink tank up to the upper line, install the cap securely and store the
ink bottle upright for later use.
5.Close the cap onto the ink tank securely.
6.
Close the ink tank unit cover.
48
User's Guide
7.Hook the ink tank unit onto the printer.
Relling Ink
Related Information
& “Ink Bottle Codes” on page 44
& “Ink Bottle Handling Precautions” on page 44
49
User's Guide
Maintaining the Printer
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
Important:
c
Do not open the printer cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
Note:
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.
❏ If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12 hours
without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn
o the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Printer Buttons
1.Load A4-size plain paper in the printer.
P
2.Press the
3.Turn the printer on while holding the
ashes.
e nozzle check pattern is printed.
4.Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary.
button to turn o the printer.
I
button down, and then release the buttons when the power light
5.Hold the H button down for three seconds until the power light starts
Print head cleaning starts.
50
ashing.
User's Guide
Maintaining the Printer
6.When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
Checking and Cleaning the Print Head - Windows
1.Load A4-size plain paper in the printer.
2.
Access the printer driver window.
3.Click Nozzle Check on the Maintenance tab.
4.Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
&
“Windows Printer Driver” on page 58
Checking and Cleaning the Print Head - Mac OS X
1.Load A4-size plain paper in the printer.
2.Select System Preferences from the
then select the printer.
3.Click Options & Supplies > Utility > Open Printer Utility.
4.Click Nozzle Check.
5.Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Replacing Ink inside the Ink Tubes
If you have not used the printer for a long time and notice banding or missing colors in the printouts, you may
need to replace the ink inside the ink tubes to solve the problem. e Power Ink Flushing utility allows you to
replace all of the ink inside the ink tubes.
51
User's Guide
Maintaining the Printer
Important:
c
❏ is feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink
tanks. If there is not enough ink, rell the ink tanks.
❏ is feature eects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature.
Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It
is not a user-serviceable part.
❏ Aer using the Power Ink Flushing utility, turn the printer o and wait for at least 12 hours. Using this feature
improves the print quality aer 12 hours, however it cannot be used again within 12 hours of the last use. If you
still cannot solve the problem aer trying all of the methods above, contact Epson support.
Replacing Ink inside the Ink Tubes - Windows
1.Access the printer driver window.
2.Click Power Ink Flushing on the Maintenance tab.
3.Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 58
Replacing Ink inside the Ink Tubes - Mac OS X
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Power Ink Flushing.
4.Follow the on-screen instructions.
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
Aligning the Print Head - Windows
1.
Load A4-size plain paper in the printer.
2.Access the printer driver window.
3.Click Print Head Alignment on the Maintenance tab.
4.Follow the on-screen instructions.
52
User's Guide
Maintaining the Printer
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Windows Printer Driver” on page 58
Aligning the Print Head - Mac OS X
1.Load A4-size plain paper in the printer.
2.
Select System Preferences from the
then select the printer.
3.Click Options & Supplies > Utility > Open Printer Utility.
4.Click Print Head Alignment.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
5.Follow the on-screen instructions.
Related Information
“Loading Paper in the Rear Paper Feed” on page 16
&
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
Important:
c
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1.Load A4-size plain paper in the printer.
I
2.Press
3.Repeat this procedure until the paper is not smeared with ink.
Related Information
to feed and eject paper.
& “Loading Paper in the Rear Paper Feed” on page 16
Checking the Total Number of Pages Fed Through the
Printer
You can check the total number of pages (sheets of paper and CDs/DVDs) fed through the printer.
53
User's Guide
Maintaining the Printer
Checking the Total Number of Pages Fed Through the Printer Printer Buttons
e information is printed together with the nozzle check pattern.
1.Load A4-size plain paper in the printer.
P
2.Press the
3.Turn the printer on while holding the
ashes.
e nozzle check pattern is printed.
button to turn o the printer.
I
button down, and then release the buttons when the power light
Checking the Total Number of Pages Fed Through the Printer Windows
1.Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
Checking the Total Number of Pages Fed Through the Printer - Mac
OS X
1.
Select System Preferences from the
then select the printer.
2.
Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer and Option Information.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the printer's energy eciency. Please
consider the environment before making any change.
Saving Power - Windows
1.Access the printer driver window.
2.Click Printer and Option Information on the Maintenance tab.
3.Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click Send.
4.Click OK.
54
User's Guide
Maintaining the Printer
Saving Power - Mac OS X
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click Printer Settings.
4.Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and clickApply.
55
User's Guide
Network Service and Software Information
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied CD.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
features available on the Internet are as follows.
e
Email PrintEpson iPrint remote printScan to CloudRemote Print Driver
✓✓ –✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OSBrowser
Windows XP or later
Mac OS X v10.6.8 or later
Internet Explorer 8 or later, Firefox
*
Safari
, Firefox*, Chrome
*
*
, Chrome
*
*
iOS
Android 2.3 or laterDefault browser
Chrome OS
*:Use the latest version.
*
*
Safari
Default browser
56
User's Guide
Network Service and Software Information
Running Web Cong on a Web Browser
1.Check the printer's IP address.
Press the
2.Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 41
button to print the network status sheet, and then check the printer's IP address.
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1.Access the devices and printers screen in Windows.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w de v i ces a n d p rint e r s in Hardware and Sound (orHardware).
❏ Wind ows 7
Click the start button, and select Control Panel > Vi e w de v ice s a nd pri n t e rs in Hardware and Sound.
❏ Wind ows Vi s t a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2.Right-click on your printer and select Properties.
3.Select the Web Se r vi c e tab and click the URL.
Running Web Cong on Mac OS X
1.
Select System Preferences from the
then select the printer.
2.
Click Options & Supplies> Show Printer Webpage.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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User's Guide
Network Service and Software Information
Windows Printer Driver
printer driver controls the printer according to the commands from an application. Making settings on the
e
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w de v i ces a n d p rint e r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Wi n d o w s 7
Click the start button, and select Control Panel > Vi e w de v ice s a nd pri n t e rs in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Printing preferences.
❏ Wi n d o w s X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
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You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
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User's Guide
Network Service and Software Information
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
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User's Guide
Network Service and Software Information
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1.Access the printer driver window.
2.
Click Extended Settings on the Maintenance tab.
3.Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 58
61
User's Guide
Network Service and Software Information
Mac OS X Printer Driver
printer driver controls the printer according to the commands from an application. Making settings on the
e
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may
Starting the utility
Select System Preferences from the
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
See the application's help for details.
dier.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
d
) to expand
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up MenuDescriptions
Print SettingsYou can make the basic print settings such as paper type and print quality.
LayoutYou can select a layout for printing several pages on one sheet or select to print a border.
Paper HandlingYou can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Color MatchingYou can adjust the colors.
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User's Guide
Network Service and Software Information
Pop-up MenuDescriptions
Color Options
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
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User's Guide
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Operation Settings for Mac OS X Printer Driver
❏ ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, this may
reduce print speed.
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Prints quietly. However, the print speed may be slower.
❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8.1/Windows 8
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy PhotoPrint.
Epson Print CD is an application that allows you to design a CD/DVD label to be printed directly onto a CD/DVD.
You can also print a CD/DVD jacket for CD/DVD case. See the application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Wi n d o w s 8 /Wind o w s 8 .1
Enter the application name in the search charm, and then select the displayed icon.
❏ Except for Windows 8/Windows 8.1
Click the start button, and then select All Programs or Programs > Epson Soware > Print CD.
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
EPSON Software Updater
EPSON
You can also update the printer's
Starting on Windows
❏ Windows 8.1/Windows 8
❏ Except for Windows 8.1/Windows 8
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware Update.
Enter the application name in the search charm, and then select the displayed icon.
Click the start button, and select All Programs or Programs > Epson Soware > EPSON Soware Updater.
Updater is an application that checks for new or updated
rmware
and manual.
soware
on the internet and installs it.
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1.Press the P button to turn o the printer.
2.Quit all running applications.
3.Open Control Panel:
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
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User's Guide
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❏ Except for Windows 8.1/Windows 8
Click the start button and select Control Panel.
4.Open Uninstall a program (or Add or Remove Programs):
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
❏ Wind ows X P
Click Add or Remove Programs.
5.Select the application you want to uninstall.
6.Uninstall the applications:
❏ Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏ Wind ows X P
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1.Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2.Press the
3.To uninstall the printer driver, select System Preferences from the
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4.Quit all running applications.
5.
Select Go > Applications > Epson Soware > Uninstaller.
6.Select the application you want to uninstall, and then click Uninstall.
P
button to turn o the printer.
menu > Printers & Scanners (or Print
Important:
c
Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
e
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall,
and then drag it to the trash icon.
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User's Guide
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Related Information
& “EPSON Soware Updater” on page 65
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1.Quit all running applications.
2.
When installing the printer driver, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3.Install the applications by following the instructions on the website below.
http://epson.sn
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 65
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1.Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2.Start EPSON Soware Updater, and update the applications or the rmware.
Important:
c
Do not turn o the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Soware Updater” on page 65
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User's Guide
Solving Problems
Solving Problems
Checking the Printer Status
Checking the Error Indicators on the Printer
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: O
: Flashing slowly
: Flashing fast
LightSituationSolutions
No paper is loaded or more than
one sheet has been fed at a time.
When printing on a CD/DVD, the
CD/DVD tray is not inserted or a
CD/DVD is not on the tray.
A paper jam has occurred.
The paper could not be ejected
because the size is too small.
The output tray is not in the
correct position.
The printer cover is open during
printing.
Load paper and press the
Place a CD/DVD on the CD/DVD tray, insert the tray into
the printer, and then press the
Remove the paper and press the
Remove the paper. If you cannot remove it by hand, load
A4-size plain paper in the printer and press the
to eject the remaining paper.
To print on paper, set the output tray in the normal
position.
To print on a CD/DVD, set the output tray in the CD/DVD
position.
Close the printer cover.
I
button.
I
button.
I
button.
I
button
Flashing alternately
Initial ink charging is not
complete.
An ink pad is nearing or at the
end of its service life.
See the Start Here poster to complete initial ink charging.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service provider to
replace the ink pad*. It is not a user-serviceable part.
When a message saying that you can continue printing is
displayed on the computer, press the
continue printing. The lights stop ashing for the time
being, however, they will continue to
intervals until the ink pad is replaced.
I
button to
ash
at regular
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User's Guide
Solving Problems
LightSituationSolutions
A printer error has occurred.Open the printer cover and remove any paper or protective
material inside the printer. Turn the power o and on
again.
If the error continues to occur after turning the power o
and on again, contact Epson support.
Wi-Fi connection error has
occurred.
Hold down the
to clear the error. See the Network Guide and try the Wi-Fi
connection again.
button for more than three seconds
The printer has started in
recovery mode because the
rmware
update failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable.
(During recovery mode, you cannot update the rmware
over a network connection.)
2. Visit your local Epson website for further instructions.
The printer
shown below.
Preparing: The network status lights
Updating: The power light ashes.
Finished: The power light stays on.
noties
you of the
rmware
ash.
update status as
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its
specications. e
printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Loading a CD/DVD” on page 19
& “Contacting Epson Support” on page 88
& “Updating Applications and Firmware” on page 67
Checking the Printer Status - Windows
1.
Access the printer driver window.
2.Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcuticon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
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User's Guide
Solving Problems
Related Information
& “Windows Printer Driver” on page 58
Checking Printer Status - Mac OS X
1.Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.Click Options & Supplies > Utility > Open Printer Utility.
3.Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
Important:
c
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Related Information
& “Checking the Error Indicators on the Printer” on page 68
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
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User's Guide
Solving Problems
Removing Jammed Paper from Inside the Printer
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1.Open the printer cover.
2.Remove the jammed paper.
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User's Guide
Important:
c
Do not touch the white at cable, translucent part, and ink tubes inside the printer. Doing so may cause a
malfunction.
Solving Problems
3.Close the printer cover.
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User's Guide
Solving Problems
Removing Jammed Paper from the Output Tray
Remove the jammed paper.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
Related Information
& “Environmental Specications” on page 83
& “Available Paper and Capacities” on page 14
& “Paper Handling Precautions” on page 13
Paper Jams
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
surface and operate in the recommended environmental conditions.
at
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
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User's Guide
Solving Problems
Several Sheets of Paper are Fed at a Time
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded
in the printer before you reload the paper.
No Paper Feeds
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
❏ Do not use paper with binder holes.
Related Information
& “Available Paper and Capacities” on page 14
& “Cleaning the Paper Path” on page 53
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
P
❏ Hold down the
Lights Came On and then Went Out
e printer's voltage may not match the outlet rating. Turn o the printer and unplug it immediately. en check
the label on the printer.
Caution:
!
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
Power Does Not Turn O
Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
button for a little longer.
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
Cannot Print from a Computer
❏ Install the printer driver.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
74
P
button.
User's Guide
Solving Problems
❏ If you cannot print over a network, see the Network Guide.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
“Installing Applications” on page 67
&
& “Canceling Printing” on page 42
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Printout Problems
Nothing or a Very Faint Image is Printed
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 50
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors,
misalignment, and mosaic-like patterns in the prints.
❏ Make sure the initial ink charging is complete.
❏ Check the ink tank. If the tank is empty, rell the ink immediately and clean the print head.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ If you have not used the printer for a long time, replace the ink inside the ink tubes.
❏ Align the print head.
❏ Use paper supported by this printer.
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User's Guide
Solving Problems
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is pued up, atten it.
❏ Print using a higher quality setting.
❏ Do not stack the paper immediately
❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏ Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
❏ Use ink bottles with the correct part code for this printer.
❏ Epson recommends using the ink bottle before the date printed on the package.
❏ When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Related Information
& “
Relling
& “Checking and Cleaning the Print Head” on page 50
& “Replacing Ink inside the Ink Tubes” on page 51
& “Aligning the Print Head” on page 52
&
“Available Paper and Capacities” on page 14
& “List of Paper Types” on page 15
& “Paper Handling Precautions” on page 13
the Ink Tanks” on page 45
aer
printing.
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏ Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏ Mac OS X
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Print Photo Quality is Poor
e paper type setting may be wrong. Select the appropriate paper type setting for the type of paper loaded in the
printer.
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User's Guide
Solving Problems
Related Information
& “List of Paper Types” on page 15
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
Images or Photos are Printed in Unexpected Colors
Adjust the color and then print again. e automatic color correction feature uses the standard correction mode in
PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct as
the Scene Correction setting. If the problem continues, use any other color correction feature other than
PhotoEnhance.
Related Information
& “Adjusting the Print Color” on page 39
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Printable Area” on page 81
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& “Printing Basics - Windows” on page 24
& “Printing Basics - Mac OS X” on page 25
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏ Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
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User's Guide
Solving Problems
❏ Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
Paper Is Smeared or
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ If thick paper is scued, enable the reduce scung setting. If you enable this setting, print quality may decline
or printing may slow down.
❏ Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper andEnvelopes.
❏ Mac OS X
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the ick paper andenvelopes setting.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 16
& “Cleaning the Paper Path” on page 53
& “Print Quality is Poor” on page 75
Scued
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 42
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
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User's Guide
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The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 65
& “Installing Applications” on page 67
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High SpeedPrinting setting.
❏ Disable Quiet Mode.
❏ Wi n d o w s
Disable the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
Select System Preferences from the
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the
then add the printer again.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
79
User's Guide
Solving Problems
Related Information
& “Web Cong” on page 56
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
❏ Windows printer driver
Enable Quiet Mode on the Main tab in the printer driver.
❏ Mac OS X printer driver
Select System Preferences from the
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
80
User's Guide
Appendix
Technical Specications
Appendix
Printer
Print Head Nozzle PlacementBlack ink nozzles: 90
Weight of PaperPlain Paper64 to 90 g/m(17 to 24lb)
Specications
Color ink nozzles: 90 for each color
EnvelopesEnvelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Normal printing
A3.0 mm (0.12 in.)
B3.0 mm (0.12 in.)
C36.0 mm (1.42 in.)
D18.0 mm (0.71 in.)
Borderless printing
A39 mm (1.54 in.)
B21 mm (0.83 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
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User's Guide
Appendix
A3.0 mm (0.12 in.)
B5.0 mm (0.20 in.)
C18.0 mm (0.71 in.)
D36.0 mm (1.42 in.)
Printable Area for CD/DVD
Print quality may decline in the shaded areas due to the printer's mechanism.
CD/DVD size12 cm8 cm
A18 mm (0.71 in.)
B43 mm (1.69 in.)
C116 mm (4.57 in.)76 mm (2.99 in.)
D120 mm (4.72 in.)80 mm (3.15 in.)
Interface Specications
For ComputerHi-Speed USB
Wi-Fi Specications
Standards
Frequency Range2.4 GHz
Coordination Modes
Wireless Securities
IEEE802.11b/g/n
Infrastructure, Ad hoc
WEP (64/128bit), WPA2-PSK (AES)
*1
*2
*3
Maximum radio-frequency power
transmitted
*1Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2Not supported for IEEE 802.11n.
*3Complies with WPA2 standards with support for WPA/WPA2 Personal.
17 dBm (EIRP)
Security Protocol
SSL/TLSHTTPS Server/Client
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User's Guide
Dimensions
DimensionsStorage
❏ Width: 547 mm (21.5 in.)
❏ Depth: 289 mm (11.4 in.)
❏ Height: 187 mm (7.4 in.)
Printing
❏ Width: 547 mm (21.5 in.)
❏ Depth: 571 mm (22.5 in.)
❏ Height: 288 mm (11.3 in.)
Appendix
*
Weight
*Without the ink, power cord, and the CD/DVD tray.
Approx. 6.0 kg (13.2 lb)
Electrical Specications
Model100 to 120 V Model220 to 240 V Model
Rated Frequency Range50 to 60 Hz50 to 60 Hz
Rated Current0.6 A0.3 A
Power Consumption (with USB Connection)
Note:
❏ Check the label on the printer for its voltage.
Printing: Approx. 13.0 W (ISO/
IEC24712)
Ready mode: Approx. 3.3 W
Sleep mode: Approx. 1.0 W
Power
Approx. 0.2 W
o:
Printing: Approx. 13.0 W (ISO/
IEC24712)
Ready mode: Approx. 3.3 W
Sleep mode: Approx. 1.2 W
Power
Approx. 0.3 W
o:
Environmental Specications
OperationUse the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
Humidity: 5 to 85% RH (without condensation)
83
*
User's Guide
Appendix
*You can store for one month at 40°C (104°F).
Environmental Specications for Ink Bottles
Storage Temperature
Freezing Temperature-15 °C (5.0 °F)
*You can store for one month at 40 °C (104 °F).
-20 to 40 °C (-4.0 to 104 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
*
System Requirements
❏ Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64-
bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)
❏ Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
Note:
❏ Mac OS X may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS X is not supported.
Regulatory Information
Standards and Approvals for European Model
Low voltage directive 2006/95/ECEN60950-1
EMC directive 2004/108/ECEN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/ECEN300 328
EN301 489-1
EN301 489-17
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Model is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC:
B412C
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended
modication
of the products.
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User's Guide
Appendix
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
road passes, food stamps, tickets, etc.
tness,
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
Important:
c
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ When storing or transporting an ink bottle aer removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely.
Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking
when you transport the bottle.
❏ Do not put opened ink bottles in the box with printer.
1.
Turn o the printer by pressing the
2.
Make sure the power light turns o, and then unplug the power cord.
Important:
P
button.
c
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
85
User's Guide
Appendix
3.Disconnect all cables such as the power cord and USB cable.
4.Remove all of the paper from the printer.
5.Open the printer cover. Secure the print head to the case with tape.
6.Close the printer cover.
86
User's Guide
Appendix
7.Prepare to pack the printer as shown below.
8.
Unhook the ink tank unit from the printer and lay it down, and then make sure to install the cap onto the ink
tank securely.
9.Hook the ink tank unit onto the printer.
10. Pack the printer in its box using the protective materials to prevent the ink tank from being unhooked.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has
declined the next time you print, clean and align the print head.
Related Information
&
“Part Names and Functions” on page 9
&
“Checking and Cleaning the Print Head” on page 50
& “Aligning the Print Head” on page 52
87
User's Guide
Appendix
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
serial number label is usually on the back of the product.)
(e
❏ Product model
❏ Product soware version
(Click About, Versi on In fo, or a similar button in the product
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a
product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings
even during a warranty period. We recommend that you make your own backup data or take notes.
soware.)
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
88
User's Guide
Appendix
Epson HelpDesk (Phone: +02-80242008)
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Repair service center:
Telephone numberFax numberAddress
02-2341696902-23417070No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan
02-2749123402-274959551F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105,
Tai wa n
02-3234068802-32340699No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County
235, Taiwan
039-605007039-600969No.342-1, Guangrong Rd., Luodong Township, Yilan County 265,
Tai wa n
038-312966038-312977No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan
03-439311903-43965895F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455,
Tai wa n
03-532507703-53200921F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300,
Tai wa n
04-2301150204-230115033F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan
04-2338-087904-2338-6639No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
05-278422205-2784555No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-222166606-2112555No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
07-552091807-55409261F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan
07-322244507-3218085No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan
08-734477108-73448021F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
Tai wa n
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product
specications,
and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
89
User's Guide
Appendix
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.th
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline (Phone: (66) 2685-9899)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City, Vietnam.
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.id
❏ Information on product specications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏ Sales enquiries and product information
❏ Technica l s upport
Phone: (62) 21-572 4350
Fax: (62) 21-572 4357
90
User's Guide
Epson Service Center
Appendix
JakartaMangga Dua Mall 3rd oor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
BandungLippo Center 8th oor
Jl. Gatot Subroto No.2
Bandung
SurabayaHitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116-118
Surabaya
YogyakartaHotel Natour Garuda
Jl. Malioboro No. 60
Yog y ak ar t a
MedanWisma HSBC 4th oor
Jl. Diponegoro No. 11
Medan
MakassarMTC Karebosi Lt. Ill Kav. P7-8
Phone/Fax: (62) 21-62301104
Phone/Fax: (62) 22-7303766
Phone: (62) 31-5355035
Fax: (62)31-5477837
Phone: (62) 274-565478
Phone/Fax: (62) 61-4516173
Phone: (62)411-350147/411-350148
JI. Ahmad Yani No.49
Makassar
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical sta at the following telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
91
User's Guide
Appendix
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.my
❏ Information on product specications, drivers for download
❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Oce:
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk:
❏ Sales enquiries and product information (Infoline)
Phone: 603-56288222
❏ Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone: 603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
http://www.epson.co.in
Information on product
specications,
Epson India Head Oce - Bangalore
Phone: 080-30515000
Fax: 30515005
Epson India Regional Oces:
drivers for download, and products enquiry are available.
LocationTeleph one n umberFax number
Mumbai022-28261515/16/17022-28257287
Delhi011-30615000011-30615005
Chennai044-30277500044-30277575
Kolkata033-22831589/90033-22831591
Hyderabad040-66331738/39040-66328633
Cochin0484-23579500484-2357950
Coimbatore0422-2380002NA
92
User's Guide
Appendix
LocationTeleph one n umberFax number
Pune020-30286000/30286001/30286002020-30286000
Ahmedabad079-26407176/77079-26407347
Helpline
For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - is is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prex local STD code
Help for Users in the Philippines
To obtain technical support as well as other aer sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk Direct Line: (63-2) 706 2625
E-mail: epchelpdesk@epc.epson.com.ph
World Wide Web
http://www.epson.com.ph
Information on product
specications,
drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Toll-Free No. 1800-1069-EPSON (37766)
Our Hotline team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
93
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