Epson L366 User Manual

User's Guide
NPD5200-01 EN
User's Guide

Copyright

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
© 2014 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
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User's Guide

Trademarks

Trademarks
EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
EPSON Scan soware is based in part on the work of the Independent JPEG Group.
libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Microso
Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries.
Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
Adobe, Adobe Reader, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated, which may be
registered in certain jurisdictions.
Intel
General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
, Windows®, and Windows Vista® are registered trademarks of Microso Corporation.
®
is a registered trademark of Intel Corporation.
®
3
User's Guide

Contents

Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................7
Marks and Symbols.........................7
Descriptions Used in this Manual...............7
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Printer Advisories and Warnings............... 9
Advisories and Warnings for Setting Up/
Using the Printer.........................9
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Protecting Your Personal Information...........11
Printer Basics
Part Names and Functions...................12
Control Panel............................ 14
Buttons...............................14
Loading Paper
Paper Handling Precautions..................17
Available Paper and Capacities................18
List of Paper Types.......................18
Loading Paper in the Rear Paper Feed...........19
Placing Originals on the Scanner Glass
Printing
Printing from a Computer...................24
Printing Basics - Windows.................24
Printing Basics - Mac OS X.................25
Printing on 2-Sides (for Windows only). . . . . . . .28
Printing Several Pages on One Sheet..........29
Printing to Fit the Paper Size................30
Printing Multiple Files Together (for
Windows Only).........................31
Enlarged Printing and Making Posters (for
Windows Only).........................32
Printing Using Advanced Features........... 38
Printing Photos Using Epson Easy Photo Print. . 40
Printing from Smart Devices................. 40
Using Epson iPrint.......................40
Canceling Printing.........................42
Canceling Printing - Printer Button...........42
Canceling Printing - Windows.............. 42
Canceling Printing - Mac OS X..............42
Copying
Copying Basics........................... 44
Making Multiple Copies.....................44
Scanning
Scanning from the Control Panel.............. 45
Scanning from a Computer...................45
Scanning Basics.........................45
Scanning Using Advanced Features...........48
Scanning from Smart Devices.................51
Relling Ink
Checking the Ink Levels - Tank................53
Ink Bottle Codes.......................... 53
Ink Bottle Handling Precautions...............53
Relling
the Ink Tanks......................54
Improving Print and Scan Quality
Checking and Cleaning the Print Head..........58
Checking and Cleaning the Print Head -
Printer Buttons......................... 58
Checking and Cleaning the Print Head -
Windows..............................59
Checking and Cleaning the Print Head -
Mac OS X.............................59
Replacing Ink inside the Ink Tubes.............60
Replacing Ink inside the Ink Tubes - Windows. . .60 Replacing Ink inside the Ink Tubes - Mac OS X. . 60
Aligning the Print Head.....................61
Aligning the Print Head - Windows...........61
Aligning the Print Head - Mac OS X..........61
Cleaning the Paper Path.....................61
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User's Guide
Contents
Cleaning the Scanner Glass...................62
Applications and Network Service Information
Epson Connect Service......................63
Web Cong..............................63
Running Web Cong on a Web Browser. . . . . . . 63
Running Web Cong on Windows........... 64
Running Web Cong on Mac OS X...........64
Necessary Applications......................64
Windows Printer Driver...................64
Mac OS X Printer Driver..................68
EPSON Scan (Scanner Driver)..............71
Epson Event Manager.....................71
Epson Easy Photo Print...................72
E-Web Print (for Windows Only)............72
EPSON Soware Updater..................72
Uninstalling Applications....................73
Uninstalling Applications - Windows......... 73
Uninstalling Applications - Mac OS X.........73
Installing Applications......................74
Updating Applications and Firmware...........74
Solving Problems
Checking the Printer Status.................. 76
Checking the Error Indicators on the Printer. . . . 76
Checking the Printer Status - Windows........77
Checking Printer Status - Mac OS X..........77
Removing Jammed Paper....................78
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing Jammed Paper from Inside the
Printer................................78
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .80
Power and Control Panel Problems.............80
Power Does Not Turn On..................80
Power Does Not Turn O..................81
Printer Does Not Print......................81
Printout Problems.........................82
Print Quality Is Poor..................... 82
Copy Quality Is Poor.....................83
An Image of the Reverse Side of the Original
Appears in the Copied Image...............83
e Position, Size, or Margins of the Printout
Are Incorrect...........................83
Paper Is Smeared or Scued................84
Printed Characters Are Incorrect or Garbled. . . . 84
e Printed Image Is Inverted...............84
e Printout Problem Could Not be Cleared. . . . 85
Other Printing Problems.................... 85
Printing Is Too Slow......................85
Printing Slows Down Dramatically During
Continuous Printing..................... 85
Cannot Start Scanning......................86
Cannot Start Scanning when Using the
Control Panel.......................... 86
Scanned Image Problems....................86
Scan Quality Is Poor......................86
Characters Are Blurred....................87
An Image of the Reverse Side of the Original
Appears in the Scanned Image..............87
Moire (Cross-Hatch) Patterns Appear in the
Scanned Image......................... 87
Scanning Area or Direction Is Not Correct. . . . . 87
e Scanned Image Problem Could Not be
Cleared...............................88
Other Scanning Problems....................88
Cannot Scan in Full Auto Mode in EPSON
Scan.................................88
umbnail Preview Does Not Work Properly. . . 88
Scanning Is Too Slow.....................89
Scanning Stops when Scanning to PDF/
Multi-TIFF............................ 89
Other Problems...........................89
Slight Electric Shock when Touching the
Printer................................89
Operation Sounds Are Loud................89
Application Is Blocked by a Firewall (for
Windows Only).........................89
Appendix
Technical Specications.....................90
Printer Specications.....................90
Scanner Specications....................91
Interface Wi - F i
Security Protocol........................92
Dimensions............................92
Electrical Environmental
System Requirements.....................93
Regulatory Information.....................93
Standards and Approvals..................93
Restrictions on Copying...................94
Checking the Total Number of Pages Fed
rough the Printer........................95
Specications
Specications
Specications
Specications
....................91
......................91
...................92
...............93
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User's Guide
Contents
Checking the Total Number of Pages Fed rough Checking the Total Number of Pages Fed
rough the Printer - Windows............. 95
Checking the Total Number of Pages Fed
rough the Printer - Mac OS X.............95
Saving Power.............................96
Saving Power - Windows..................96
Saving Power - Mac OS X..................96
Transporting the Printer.....................96
Where to Get Help.........................98
Technical Support Web Site................ 98
Contacting Epson Support.................99
the Printer - Control Panel..........95
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User's Guide

About This Manual

About This Manual

Introduction to the Manuals

e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, solving problems, and so on.
User's Guide (PDF manual)
manual. Provides overall information and instructions on using the printer, and on solving problems.
is
Network Guide (digital manual)
Provides information on network settings and solving problems when using the printer on a network.
As well as the manuals above, see the help included in the various Epson soware applications.

Marks and Symbols

Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.

Descriptions Used in this Manual

Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac
OS X v10.9.x. e content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight
depending on the model, the method of operation is the same.
7
dierences
User's Guide
About This Manual

Operating System References

Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microso® Windows® 8.1 operating system
Microso®
Microso® Windows® 7 operating system
Microso® Windows Vista® operating system
Microso® Windows® XP operating system
Microso® Windows® XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x" and "Mac OS X v10.6.8".
Windows® 8 operating system
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User's Guide

Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not tilt or shake an ink bottle aer removing its seal; this can cause leakage.
Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
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User's Guide
Important Instructions
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white at cable and ink tubes inside the printer.
Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your ngers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
If any of the ink tanks are not
the ink level is below the lower line on the tanks could damage the printer.
up to the lower line,
lled
the ink soon. Continued use of the printer when
rell
Always turn the printer o using the
P
until the
Before transporting the printer, make sure that the print head is in the home (far right) position.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
P
button. Do not unplug the printer or turn o the power at the outlet
10
User's Guide
Important Instructions

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of automatically controlled devices such as
aect

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase the network settings stored in the printer's
memory by turning on the printer while holding down the
button on the control panel.
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User's Guide

Printer Basics

Printer Basics

Part Names and Functions

A
B
C
D
E
F
Edge guide Feeds the paper straight into the printer. Slide to the
edges of the paper.
Rear paper feed Loads paper.
Paper support Supports loaded paper.
Feeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
Output tray Holds the ejected paper. Before printing, raise the
stopper to prevent the ejected paper from falling o the tray.
Control panel Operates the printer.
12
User's Guide
Printer Basics
A
B
C
D
E
Scanner unit Scans placed originals. Open when removing jammed
paper inside the printer.
Ink tube Supplies ink to the print head.
Ink tank unit Contains the ink tanks.
Ink reservoir tanks (Ink tanks) Supplies ink to the ink tubes.
Print head Fires ink.
A
B
Document cover Blocks external light while scanning.
Scanner glass Place the originals.
13
User's Guide
Printer Basics
A
B
AC inlet Connects the power cord.
USB port Connects a USB cable.

Control Panel

You can change the angle of the control panel.
To lower the control panel, squeeze the lever on the back of the panel as shown below.

Buttons

14
User's Guide
Printer Basics
A
B
C
D
E
F
The left and right lights indicate the network status.
Green light - left: Turns on while the printer is trying to connect to a wireless (Wi-Fi) network,
or ashes while communicating.
Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network
connection occurs.
The lights ash alternately or simultaneously while initializing or making network settings.
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing data).
Unplug the power cord when the power light is o.
When a network error occurs, pressing this button cancels the error. Hold this button down for more than three secnds to make Wi-Fi auto setup by the WPS push button.
See the Network Guide for more details.
Prints the network status sheet allowing you to check the network settings and connection status. The PIN code for PIN Code Setup (WPS) is also printed.
Starts monochrome copying on A4 size plain paper.
Starts color copying on A4 size plain paper.
G
H
I
Stops the current operation.
Hold this button down for three seconds until the
Turns on or ashes when paper is out or a paper jam occurs.
Indicates the status of the initial ink charging.
Additional functions are available with dierent combinations of buttons.
+ Press the and buttons simultaneously to start monochrome copying in draft mode.
+ Press the and buttons simultaneously to start color copying in draft mode.
+ Press the and buttons simultaneously to run software on a USB-connected
computer and scan as a PDF le.
+ Press the and buttons simultaneously to start PIN Code Setup (WPS). See the
Network Guide for more details.
P
button ashes to run print head cleaning.
+ Turn the printer on while holding down the button to restore the default network
settings.
+
Turn the printer on while holding down the y button to print the nozzle check pattern.
15
User's Guide
Printer Basics
Related Information
& “Checking the Error Indicators on the Printer” on page 76
16
User's Guide

Loading Paper

Loading Paper

Paper Handling Precautions

Read the instruction sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
Fan and align the edges of the envelopes before loading. When the stacked envelopes are
press them down to atten them before loading.
pued
up with air,
Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
Do not use envelopes with adhesive surfaces on the aps or window envelopes.
Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 90
17
User's Guide
Loading Paper

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading Capacity
(Sheets)
Epson Bright White Ink Jet Paper A4
*2
Epson Premium Glossy Photo Paper
Epson Matte Paper-Heavyweight
Epson Photo Quality Ink Jet Paper
*1 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
*2 Only printing from computer or smart device is available.
*3 Only printing from computer is available.
*2
A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.)
A4 20 -
*3
A4 80 -
*1
80
20 -
Manual 2-Sided Printing
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.
Commercially Available Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided Printing
Plain paper
Envelope
*1 Only printing from computer or smart device is available.
*2 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
*1
*1
, A4, B5*1, A5*1, A6
Letter
*1
Legal
, User Dened
Envelope #10, Envelope DL, Envelope C6
*1
*1
Up to the line indicated by the triangle symbol on the
edge guide.
1
10 -
*2
Related Information
&
“Technical Support Web Site” on page 98

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.
18
User's Guide
Loading Paper
Media Name
Epson Bright White Ink Jet Paper
Epson Premium Glossy Photo Paper
Epson Matte Paper-Heavyweight
Epson Photo Quality Ink Jet Paper
Plain paper
Envelope Envelope
*1 For smart devices, these media types can be selected when printing using Epson iPrint.
*2 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
*2
*2
*2
*2
*2
Media Type
plain papers
Epson Premium Glossy
Epson Matte
Epson Matte
plain papers
*1

Loading Paper in the Rear Paper Feed

Open the feeder guard, extend the paper support, and then tilt it backwards.
1.
2. Slide the edge guide to the le.
19
User's Guide
Loading Paper
3. Load paper vertically along the right side of the rear paper feed with the printable side facing up.
Important:
c
Do not load more than the maximum number of sheets above the line indicated by the triangle symbol on the edge guide.
Envelopes
Pre-punched paper
specied
for the paper. For plain paper, do not load
Note:
Load a single sheet of paper without binding holes at the top or the bottom.
Adjust the print position of your le to avoid printing over the holes.
20
User's Guide
Loading Paper
4. Slide the edge guide to the edge of the paper, and then close the feeder guard.
5. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
Related Information
& “Paper Handling Precautions” on page 17 & “Available Paper and Capacities” on page 18
21
User's Guide

Placing Originals on the Scanner Glass

Placing Originals on the Scanner Glass
Important:
c
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
e area 1.5 mm from the edges of the scanner glass is not scanned.
22
User's Guide
Placing Originals on the Scanner Glass
If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass.
Note:
Place multiple photos at least 20 mm apart from each other.
e photos should be larger than 15 x 15 mm.
4. Close the cover gently.
Note:
Remove the originals aer scanning or copying. If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
23
User's Guide

Printing

Printing

Printing from a Computer

Printing Basics - Windows

Note:
See the online help for explanations of the setting items. Right-click an item, and then click Help.
Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
Document Size: Select the paper size you loaded in the printer.
24
User's Guide
Printing
Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Click Settings to select the amount of enlargement.
Orientation: Select the orientation you set in the application.
Paper Type: Select the type of paper you loaded.
Color: Select Grayscale when you want to print in black or shades of gray.
Note: When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8.
Click Print.
Related Information
& “Available Paper and Capacities” on page 18 & “Loading Paper in the Rear Paper Feed” on page 19 & “Guide to Windows Printer Driver” on page 65 & “List of Paper Types” on page 18

Printing Basics - Mac OS X

Note:
Operations dier depending on the application. See the application's help for details.
1.
Load paper in the printer.
2. Open the le you want to print.
25
User's Guide
Printing
3. Select Print from the File menu or another command to access the print dialog.
d
If necessary, click Show Details or
to expand the print window.
4. Make the following settings.
Printer: Select your printer.
Preset: Select when you want to use the registered settings.
Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
Orientation: Select the orientation you set in the application.
Note:
When printing on envelopes, select landscape orientation
26
User's Guide
5. Select Print Settings from the pop-up menu.
Printing
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
Select System Preferences from the printer, and then add the printer again. See the following to add a printer.
http://epson.sn
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
6. Make the following settings.
Media Type: Select the type of paper you loaded.
Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.
Grayscale: Select to print in black or shades of gray.
7. Click Print.
Related Information
& “Available Paper and Capacities” on page 18 & “Loading Paper in the Rear Paper Feed” on page 19 & “Guide to Mac OS X Printer Driver” on page 69
“List of Paper Types” on page 18
&
27
User's Guide
Printing

Printing on 2-Sides (for Windows only)

e printer driver prints automatically separating even pages and odd pages. When the printer has nished printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a booklet that can be created by folding the printout.
Note:
is feature is not available for borderless printing.
If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Depending on the paper and the data, ink may bleed through to the other side of the paper.
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the printer driver window.
4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note: To print as a booklet, select Booklet.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
When the instructions.
Related Information
& “Available Paper and Capacities” on page 18 & “Loading Paper in the Rear Paper Feed” on page 19
rst
side has
nished
printing, a pop-up window is displayed on the computer. Follow the on-screen
28
User's Guide
Printing
& “Printing Basics - Windows” on page 24

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Printing Basics - Windows” on page 24
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the
you want to print.
le
29
User's Guide
Printing
3. Access the print dialog.
4. Select Layout from the pop-up menu.
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
“Loading Paper in the Rear Paper Feed” on page 19
&
“Printing Basics - Mac OS X” on page 25
&

Printing to Fit the Paper Size

You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the
you want to print.
le
3. Access the printer driver window.
4.
Make the following settings on the More Options tab.
Document Size: Select the paper size you set in the application.
Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note: If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
30
User's Guide
Printing
6. Click Print.
Related Information
“Loading Paper in the Rear Paper Feed” on page 19
& & “Printing Basics - Windows” on page 24
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Printing Basics - Mac OS X” on page 25

Printing Multiple Files Together (for Windows Only)

Job Arranger Lite allows you to combine several print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
created by
les
dierent
applications and print them as a single
Note:
To op e n a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
1. Load paper in the printer.
31
User's Guide
Printing
2. Open the le you want to print.
3. Access the printer driver window.
4.
Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu.
8.
Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
9. Select Print from the File menu.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Printing Basics - Windows” on page 24

Enlarged Printing and Making Posters (for Windows Only)

You can print one image on multiple sheets of paper to create a larger poster. You can print alignment marks that help you stick the sheets together.
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
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User's Guide
Printing
5. Click Settings, make the appropriate settings, and then click OK.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Printing Basics - Windows” on page 24
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
33
User's Guide
Printing
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
34
User's Guide
Printing
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
35
User's Guide
Printing
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
36
User's Guide
Printing
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).
9. Tape the sheets together from the back.
37
User's Guide
Printing
10. Cut o the remaining margins along the outer guide.

Printing Using Advanced Features

is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 64 & “Mac OS X Printer Driver” on page 68
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
38
User's Guide
Printing
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click presets > Show Presets, select the preset name you want to delete from the list, and then delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage.
Mac OS X
Select Page Setup from the File menu. Select the settings for Format For and Paper Size, and then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Note:
ese adjustments are not applied to the original data.
PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If you select Custom and click Advanced, you can make your own settings.
39
User's Guide
Printing
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details such as the color and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list.

Printing Photos Using Epson Easy Photo Print

Epson Easy Photo Print lets you lay out and print photos easily on various types of paper.
Note:
By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
To perform borderless printing using a commercially available application, make the following settings.
Create the image data to fully t the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
Enable the borderless printing setting in the printer driver.
Related Information
& “Available Paper and Capacities” on page 18 & “Loading Paper in the Rear Paper Feed” on page 19 & “Epson Easy Photo Print” on page 72

Printing from Smart Devices

Using Epson iPrint

Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same
40
User's Guide
Printing
wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register your printer in the Epson Connect service.
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
A
B
C
D
E
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Select what you want to print such as photos, documents, and web pages.
Displays the screen to make print settings such as paper size and paper type.
41
User's Guide
Printing
F
G
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the document you want to print using the le sharing function in iTunes.
Related Information
& “Epson Connect Service” on page 63
Displays photos and documents you selected.
Starts printing.

Canceling Printing

Note:
In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel. You need to change settings in Web Cong to cancel printing from the computer. See the Network Guide for more details.

Canceling Printing - Printer Button

Press the y button to cancel the print job in progress.

Canceling Printing - Windows

1.
Access the printer driver window.
2. Select the Maintenance tab.
3. Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 64

Canceling Printing - Mac OS X

1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
42
User's Guide
3. Cancel the job.
Mac OS X v10.8.x to Mac OS X v10.9.x
Printing
Click
Mac OS X v10.6.8 to v10.7.x
Click Delete.
next to the progress meter.
43
User's Guide

Copying

Copying

Copying Basics

You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.
1. Load A4-size paper in the printer.
2.
Place the originals.
3. Press the
Note:
Hold down the and print at a lower density.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Placing Originals on the Scanner Glass” on page 22
or button.
or button while pressing the y button to copy in dra mode, where you can use less ink

Making Multiple Copies

You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear around the edges of the paper.
1. Load the same number of sheets of A4-size paper as the number of copies you want to copy.
2. Place the originals.
3. Press the
or button the same number of times as the number of copies you want to make. For
example, if you want to make 10 copies in color, press the button 10 times.
Note:
Press the button within one second to change the number of copies. If the button is pressed aer one second, the number of copies is set and copying starts.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Placing Originals on the Scanner Glass” on page 22
44
User's Guide

Scanning

Scanning

Scanning from the Control Panel

You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.
Important:
c
Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Press the
Note:
You can change to frequently-used scan settings such as the document type, folder to save, or save format by using Epson Event Manager.
Related Information
& “Placing Originals on the Scanner Glass” on page 22 & “Epson Event Manager” on page 71
button and the button simultaneously.

Scanning from a Computer

Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item.

Scanning Basics

is section uses EPSON Scan's Home Mode to explain the basics of scanning. e operation work ow is the same in other scanning modes.
1. Place the originals.
2. Start EPSON Scan.
45
User's Guide
3. Select Home Mode from the Mode list.
Scanning
4. Make the following settings.
Document Type: Select the type of the original you want to scan.
Image Type: Select the color type of the image you want to scan.
Although this is automatically selected by the Document Type setting, you can change the setting.
Destination: Select the resolution of the image you want to scan.
If you select Other, you can set Resolution.
umbnail: Only available if you select Photograph as the Document Type setting.
If you select this item and click Preview, you can scan by automatically detecting the scan area, direction, or skew of the document, or place multiple photos on the scanner glass.
46
User's Guide
Scanning
5. Click Preview.
Note:
Depending on the photos and the scanning conditions, the scan results may not be as intended. Clear
and only place one photo.
When placing multiple photos, place them at least 20 mm (0.8 inch) apart. Also, the edge area of the scanner glass is
not scanned.
umbnail
6. Adjust the quality or brightness of the image as necessary.
Note:
Depending on the originals, the scan results may not be as intended.
7. Click Scan.
8. In the File Save Settings window, make appropriate settings and then click OK.
Note:
When Show this dialog box before next scan is cleared, the File Save Settings screen is not displayed and scanning starts immediately. To display the File Save Settings screen, click the icon (File Save Settings) to the right of Scan before starting to scan.
,
Related Information
& “Placing Originals on the Scanner Glass” on page 22 &
“EPSON Scan (Scanner Driver)” on page 71
47
User's Guide
Scanning

Scanning Using Advanced Features

Scanning by Detecting the Original Automatically (Full Auto Mode)
You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan.
48
User's Guide
Scanning
Scanning at Specied Sizes (Oce Mode)
You can scan originals at the specied size without previewing the image. Select Oce Mode from the Mode list in EPSON Scan.
49
User's Guide
Scanning
Scanning by Adjusting the Image Quality (Professional Mode)
You can scan images while adjusting the quality and color. is mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
50
User's Guide
Scanning

Scanning from Smart Devices

Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
e following screens are subject to change without notice.
A
B
C
D
E
F
G
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Displays the scanning screen.
Displays the screen where you can make scan settings such as resolution.
Displays scanned images.
Starts scanning.
51
User's Guide
Scanning
H
I
J
Displays the screen where you can save scanned data to a smart device or Cloud services.
Displays the screen where you can send scanned data by email.
Displays the screen where you can print scanned data.
Related Information
& “Using Epson iPrint” on page 40 & “Epson Connect Service” on page 63
52
User's Guide
Relling Ink
Relling Ink

Checking the Ink Levels - Tank

To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.
Important:
c
If any of the ink tanks are not the printer when the ink level is below the lower line on the tanks could damage the printer.
up to the lower line,
lled
them to the upper line on the ink tank. Continued use of
ll

Ink Bottle Codes

Epson recommends the use of genuine Epson ink bottles. Epson cannot guarantee the quality or reliability of non­genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
Other products not manufactured by Epson may cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior.
e following are the codes for genuine Epson ink bottles.
BK (Black) C (Cyan) M (Magenta) Y (Yellow)
664 664 664 664
Important:
c
Use of genuine Epson ink other than
Note:
For European users, visit the following website for information on Epson's ink bottle yields.
http://www.epson.eu/pageyield
specied
could cause damage that is not covered by Epson's warranties.

Ink Bottle Handling Precautions

Read the following instructions before
relling
ink.
53
User's Guide
Relling Ink
Handling precautions
Use ink bottles with the correct part code for this printer.
is printer requires careful handling of ink. Ink may splatter when the ink tanks are lled or relled with ink.
If ink gets on your clothes or belongings, it may not come o.
Store ink bottles at normal room temperature and keep them away from direct sunlight.
Epson recommends using the ink bottle before the date printed on the package.
Store the ink bottles in the same environment as the printer.
When storing or transporting an ink bottle
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.
Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least
three hours before using it.
Do not open the ink bottle package until you are ready to
maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not be possible.
If any of the ink tanks are not
the ink level is below the lower line on the tanks could damage the printer.
Although the ink bottles may contain recycled materials, this does not aect printer function or performance.
Specications
Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
To maintain optimum print head performance, some ink is consumed from all ink tanks not only during
printing but also during maintenance operation such as print head cleaning.
and appearance of the ink bottle are subject to change without prior notice for improvement.
up to the lower line,
lled
removing its seal, do not tilt the bottle and do not subject it to
aer
the ink tank. e ink bottle is vacuum packed to
ll
the ink soon. Continued use of the printer when
rell
When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high
e quality printouts, the print head in your printer will be fully charged with ink. is one-o process consumes a quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.
Relling the Ink Tanks
Ink can be relled at any time.
1.
Unhook the ink tank unit from the printer and lay it down.
54
User's Guide
Relling Ink
Important:
c
Do not pull the tubes.
2. Open the ink tank unit cover, and then remove the cap of the ink tank.
Important:
c
Be careful not to spill any ink.
Make sure that the color of the ink tank matches the ink color that you want to rell.
3. Snap o the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap.
55
User's Guide
Relling Ink
Important:
c
Close the ink bottle cap tightly; otherwise ink may leak.
Note:
Do not dispose of the top of the cap. If any ink remains in the ink bottle aer relling the tank, use the top of the cap to seal the ink bottle cap.
4.
Rell the ink tank with the correct colored ink up to the upper line on the ink tank.
Note:
If any ink remains in the ink bottle aer lling the ink tank up to the upper line, install the cap securely and store the ink bottle upright for later use.
56
User's Guide
5. Close the cap onto the ink tank securely.
6. Close the ink tank unit cover.
Relling Ink
7. Hook the ink tank unit onto the printer.
Related Information
& “Ink Bottle Codes” on page 53 & “Ink Bottle Handling Precautions” on page 53
57
User's Guide

Improving Print and Scan Quality

Improving Print and Scan Quality

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head.
Important:
c
Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
Note:
Because print head cleaning uses some ink, clean the print head only if quality declines.
When ink is low, you may not be able to clean the print head. Prepare a new ink bottle.
If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12 hours
without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
To prevent the print head from drying out, do not unplug the printer while the power is on.
To keep the print head operating at its best, we recommend printing a few pages on a regular basis.

Checking and Cleaning the Print Head - Printer Buttons

1. Load A4-size plain paper in the printer.
P
2. Press the
3. Turn the printer on while holding the ashes.
e nozzle check pattern is printed.
4. Compare the printed check pattern with the sample shown below.
All lines are printed: e print head nozzles are not clogged. You do not need to clean the print head.
button to turn o the printer.
y
button down, and then release the buttons when the power light
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User's Guide
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ere are broken lines or missing segments: e print head nozzles may be clogged. Go to the next step.
Note:
e test pattern may vary by model.
5. Hold the y button down for three seconds until the power light starts ashing.
Print head cleaning starts.
6. When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19

Checking and Cleaning the Print Head - Windows

1.
Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
Follow the on-screen instructions.
4.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Windows Printer Driver” on page 64

Checking and Cleaning the Print Head - Mac OS X

1. Load A4-size plain paper in the printer.
2. Select System Preferences from the then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
Click Nozzle Check.
4.
5. Follow the on-screen instructions.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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Improving Print and Scan Quality
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19

Replacing Ink inside the Ink Tubes

If you have not used the printer for a long time and notice banding or missing colors in the printouts, you may need to replace the ink inside the ink tubes to solve the problem. e Power Ink Flushing utility allows you to replace all of the ink inside the ink tubes.
Important:
c
is feature consumes a lot of ink. Before using this feature, make sure there is enough ink in the printer’s ink tanks. If there is not enough ink, rell the ink tanks.
Caution:
!
is feature eects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature.
Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.
Aer using the Power Ink Flushing utility, turn the printer o and wait for at least 12 hours. Using this feature
improves the print quality aer 12 hours, however it cannot be used again within 12 hours of the last use. If you still cannot solve the problem aer trying all of the methods above, contact Epson support.

Replacing Ink inside the Ink Tubes - Windows

1. Access the printer driver window.
2. Click Power Ink Flushing on the Maintenance tab.
3. Follow the on-screen instructions.
Related Information
“Windows Printer Driver” on page 64
&

Replacing Ink inside the Ink Tubes - Mac OS X

1.
Select System Preferences from the then select the printer.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Power Ink Flushing.
4. Follow the on-screen instructions.
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Improving Print and Scan Quality

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

Aligning the Print Head - Windows

1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Windows Printer Driver” on page 64

Aligning the Print Head - Mac OS X

1. Load A4-size plain paper in the printer.
2. Select System Preferences from the then select the printer.
3.
Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 19
menu > Printers & Scanners (or Print & Scan, Print & Fax), and

Cleaning the Paper Path

When the printouts are smeared or scued, clean the roller inside.
Important:
c
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1.
Make sure there is no dust or stains on the scanner glass.
2. Load A4-size plain paper in the printer.
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User's Guide
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3. Start copying without placing the original.
Note:
Repeat this procedure until the paper is not smeared with ink.
Related Information
“Loading Paper in the Rear Paper Feed” on page 19
&
“Copying Basics” on page 44
&

Cleaning the Scanner Glass

When the copies or scanned images are smeared or scued, clean the scanner glass.
Important:
c
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a
Do not press the glass surface too hard.
Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
cloth to remove it. Wipe o all remaining liquid.
so
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User's Guide

Applications and Network Service Information

Applications and Network Service Information

Epson Connect Service

By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere.
e features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ –
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Chrome, on a computer or smart device. You can conrm the printer status or change the network service and printer settings. To use the Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Mac OS X v10.6.8 or later
*
iOS
Android 2.3 or later Default browser
Internet Explorer 8 or later, Firefox
*
, Firefox*, Chrome
Safari
*
Safari
*
, Chrome
*
*
Chrome OS
*: Use the latest version.
*
Default browser
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Press the
button to print the network status sheet, and then check the printer's IP address.
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User's Guide
Applications and Network Service Information
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 40
Running Web Cong on Windows
1. Access the devices and printers screen in Windows.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w de v ice s and p r i nter s in Hardware and Sound (or Hardware).
Wind o w s 7
Click the start button, and select Control Panel > Vi e w d e vic e s and p ri nte r s in Hardware and Sound.
Wind o w s Vis t a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3.
Select the Web Service tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies> Show Printer Webpage.

Necessary Applications

Windows Printer Driver

e printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
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Applications and Network Service Information
Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w de v ice s and p r i nter s in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Wi n d o ws 7
Click the start button, and select Control Panel > Vi e w d e vic e s and p ri nte r s in Hardware and Sound. Right- click on your printer and select Printing preferences.
Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Printing preferences.
Wi n d o ws XP
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
e
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
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Applications and Network Service Information
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
66
User's Guide
Applications and Network Service Information
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color corrections.
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User's Guide
Applications and Network Service Information
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
“Windows Printer Driver” on page 64
&

Mac OS X Printer Driver

e printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
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User's Guide
Applications and Network Service Information
Accessing the printer driver from applications
Select Print from the File menu. If necessary, click Show Details (or
Note:
Operations dier depending on the application. See the application's help for details.
d
) to expand the print window.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Print Settings You can make the basic print settings such as paper type and print quality.
Two-sided Printing Settings
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
Color Matching You can adjust the colors.
You can select a binding direction for 2-sided printing or select a document type. This menu is only displayed for automatic 2-sided printing capable models.
loaded.
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User's Guide
Applications and Network Service Information
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information.
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
Making Operation Settings for the Mac OS X Printer Driver
You can make various settings such as skipping blank pages and enabling/disabling high speed printing.
1. Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver).
2. Make the appropriate settings, and then click OK.
ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, the
print speed may be slower.
Skip Blank Page: Avoids printing blank pages.
Quiet Mode: Prints quietly. However, the print speed may be slower.
Permit temporary black printing: Prints only with black ink temporarily.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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User's Guide
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High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
Remove white borders: Removes unnecessary margins during borderless printing.
Warning Notications: Allows the printer driver to display warning notications.
Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the
printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.
Lower Cassette: Add the optional paper cassette units to the paper source.
Note:
e availability of these settings varies by model.

EPSON Scan (Scanner Driver)

EPSON Scan is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image.
Note:
You can also start EPSON Scan from a TWAIN-compliant scanning application.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > EPSON > EPSON Scan > EPSON Scan.
Starting on Mac OS X
Note:
EPSON Scan does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > EPSON Scan.

Epson Event Manager

Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Except for Windows 8.1/Windows 8
Click the start button, and select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Event Manager.
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Related Information
& “Scanning from the Control Panel” on page 45

Epson Easy Photo Print

Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Except for Windows 8.1/Windows 8
Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.

E-Web Print (for Windows Only)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

EPSON Software Updater

EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it. You can also update the printer's
rmware
and manual.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Except for Windows 8.1/Windows 8
Click the start button, and select All Programs (or Programs) > Epson Soware > EPSON Soware Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting Soware Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
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Applications and Network Service Information

Uninstalling Applications

Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

Uninstalling Applications - Windows

1. Press the P button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
Except for Windows 8.1/Windows 8
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
Wind o w s XP
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
Wind o w s XP
Click Change/Remove or Remove.
Note: If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.

Uninstalling Applications - Mac OS X

1.
Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
2. Turn o the printer by pressing the
3. To uninstall the printer driver, select System Preferences from the & Scan, Print & Fax), and then remove the printer from the enabled printers list.
P
button.
menu > Printers & Scanners (or Print
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User's Guide
Applications and Network Service Information
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
Important:
c
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson and then drag it to the trash icon.
Related Information
Soware
, select the application you want to uninstall,
&
“EPSON Soware Updater” on page 72

Installing Applications

If your computer is connected to a network, install the latest applications available on the website. If you are unable to download the applications from the website, install them from the soware disc that came with the printer.
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
When reinstalling an application, you need to uninstall it rst.
1.
Quit all running applications.
2. When installing the printer driver or EPSON Scan, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Install the applications by following the instructions on the website below.
http://epson.sn
Related Information
& “Uninstalling Applications” on page 73

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
Make sure you use the latest version of the applications and
74
rmware.
User's Guide
Applications and Network Service Information
2. Start EPSON Soware Updater, and update the applications or the rmware.
Important:
c
Do not turn o the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON
Soware
Updater” on page 72
75
User's Guide

Solving Problems

Solving Problems

Checking the Printer Status

Checking the Error Indicators on the Printer

When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing slowly
: Flashing fast
Light Situation Solutions
No paper is loaded or more than one sheet has been fed at a time.
A paper jam has occurred.
Initial ink charging may not be complete. See the Start Here poster to complete initial ink
The b light and B light ash alternately.
An ink pad is nearing or at the end of its service life.
A printer error has occurred. Open the scanner unit and remove any paper or
Load paper and press the
Remove the paper and press the button.
charging.
The ink pads need to be replaced.
Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user­serviceable part.
When a message saying that you can continue printing is displayed on the computer, press the
or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.
protective material inside the printer. Turn the power o and on again.
or button.
or
Wi-Fi connection error has occurred. Press the button to clear the error and try again.
See the Network Guide for details.
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User's Guide
Solving Problems
Light Situation Solutions
The printer has started in recovery mode because the
rmware
update failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the rmware over a network connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specications. e printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.
Related Information
& “Contacting Epson Support” on page 99 & “Installing Applications” on page 74 & “Updating Applications and Firmware” on page 74

Checking the Printer Status - Windows

1. Access the printer driver window.
2.
Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 64

Checking Printer Status - Mac OS X

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
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User's Guide
Solving Problems

Removing Jammed Paper

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error.
Important:
c
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Related Information
& “Checking the Error Indicators on the Printer” on page 76

Removing Jammed Paper from the Rear Paper Feed

Remove the jammed paper.

Removing Jammed Paper from Inside the Printer

Caution:
!
Be careful not to trap your hand or
injured.
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
when opening or closing the scanner unit. Otherwise you may be
ngers
78
User's Guide
Solving Problems
1. Open the scanner unit with the document cover closed.
2. Remove the jammed paper.
Important:
c
Do not touch the white at cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction.
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User's Guide
3. Close the scanner unit.
Solving Problems

Paper Does Not Feed Correctly

Check the following if the paper jams, paper is fed at a slant, several sheets of paper are fed at a time, no paper is fed, or paper is ejected.
Place the printer on a at surface and operate in the recommended environmental conditions.
Use paper supported by this printer.
Follow the paper handling precautions.
Load paper in the correct direction, and slide the edge guide against the edge of the paper.
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
When a paper out error occurs although paper is loaded in the printer, reload paper against the right edge of the
rear paper feed.
Load one sheet of paper at a time when loading multiple sheets of paper.
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the paper source before you reload the paper.
Printing may have been paused for a certain length of time which causes the printer to eject the paper.
Related Information
“Environmental
&
“Available Paper and Capacities” on page 18
&
“Paper Handling Precautions” on page 17
&
“Loading Paper in the Rear Paper Feed” on page 19
&
Specications
” on page 93

Power and Control Panel Problems

Power Does Not Turn On

Hold down the P button for a little longer.
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User's Guide
Solving Problems
Make sure the power cord is securely plugged in.
Power Does Not Turn O
Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
P
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
button.

Printer Does Not Print

Check the following if the printer does not operate or prints nothing.
Install the printer driver.
To print photos easily, install Epson Easy Photo Print.
Connect the USB cord securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.
If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not
If the printer is
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Run the nozzle check, and then clean the print head if any of the print head nozzles are clogged.
or pending, clear the
oine
oine
or pending.
or pending setting from the Printer menu.
oine
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
Related Information
& “Installing Applications” on page 74 & “Epson Easy Photo Print” on page 72 & “Canceling Printing” on page 42 & “Checking and Cleaning the Print Head” on page 58
81
User's Guide
Solving Problems

Printout Problems

Print Quality Is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints.
Make sure the initial ink charging is complete.
Check the ink tank. If the tank is empty,
Run the nozzle check and then clean the print head if any of the print head nozzles are clogged.
If you have not used the printer for a long time, use the Power Ink Flushing utility of the printer driver.
Align the print head.
If misalignment appears at intervals of 2.5 cm, align the print head.
Use paper supported by this printer.
Do not print on paper that is damp, damaged, or too old.
If the paper is curled or the envelope is pued up, atten it.
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer.
Print using a high quality setting in the printer driver.
When images or photos are printed in unexpected colors, adjust the color and then print again. e automatic
color correction feature uses the standard correction mode in PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct as the Scene Correction setting. If the problem continues, use any other color correction feature other than PhotoEnhance.
Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down.
the ink immediately and clean the print head.
rell
Wi n d o w s
Clear High Speed on the printer driver's More Options tab.
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing setting.
Do not stack the paper immediately aer printing.
Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine
Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.
Use ink bottles with the correct part code for this printer.
Epson recommends using the ink bottle before the date printed on the package.
When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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Solving Problems
Related Information
& “Relling the Ink Tanks” on page 54 & “Checking and Cleaning the Print Head” on page 58 & “Replacing Ink inside the Ink Tubes” on page 60 & “Aligning the Print Head” on page 61 & “Paper Handling Precautions” on page 17 & “Available Paper and Capacities” on page 18 & “List of Paper Types” on page 18 & “Adjusting the Print Color” on page 39

Copy Quality Is Poor

Check the following if uneven colors, smears, dots, or straight lines appear in the copied image.
Load and eject paper without printing to clean the paper path.
Clean the scanner glass and the document cover.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
Related Information
& “Cleaning the Paper Path” on page 61 & “Cleaning the Scanner Glass” on page 62 & “Print Quality Is Poor” on page 82

An Image of the Reverse Side of the Original Appears in the Copied Image

For a thin original, place the original on the scanner glass and then place a piece of black paper over it.

The Position, Size, or Margins of the Printout Are Incorrect

Load paper in the correct direction, and slide the edge guide against the edges of the paper.
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly away from the corner.
Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
to include the dust or stains, resulting in the wrong printing position or small images.
Select the appropriate paper size setting in the printer driver.
Adjust the margin setting in the application so that it falls within the printable area.
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Solving Problems
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Adjust the
amount of enlargement.
Wi n d o w s
Click Settings of the Borderless on the printer driver's Main tab and select the amount of enlargement.
Mac OS X
Adjust the Expansion setting from the print dialog's Print Settings menu.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 19 & “Placing Originals on the Scanner Glass” on page 22 & “Cleaning the Scanner Glass” on page 62 & “Printable Area” on page 90
Paper Is Smeared or Scued
Check the following if the paper is smeared or scued when printing.
Clean the paper path.
Clean the scanner glass and the document cover.
Load paper in the correct direction.
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Cleaning the Paper Path” on page 61 & “Cleaning the Scanner Glass” on page 62 & “Loading Paper in the Rear Paper Feed” on page 19 & “Print Quality Is Poor” on page 82

Printed Characters Are Incorrect or Garbled

Connect the USB cord securely to the printer and the computer.
Cancel any paused print jobs.
Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
“Canceling Printing” on page 42
&

The Printed Image Is Inverted

Clear any mirror image settings in the printer driver or the application.
Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
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Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.

The Printout Problem Could Not be Cleared

If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
Related Information
& “Uninstalling Applications” on page 73 & “Installing Applications” on page 74

Other Printing Problems

Printing Is Too Slow

Close any unnecessary applications.
Lower the quality setting on the printer driver. High quality printing slows down the printing speed.
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
Wi n d o w s
Select High Speed on the printer driver's More Options tab.
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting.
Disable quiet mode. is feature slows down the printing speed.
Wi n d o w s
Disable the Quiet Mode setting on the printer driver's Main tab.
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
menu > Printers & Scanners (or Print & Scan, Print & Fax), and

Printing Slows Down Dramatically During Continuous Printing

Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can continue printing.
To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is o.
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Cannot Start Scanning

Connect the interface cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
When using the printer on a network, make sure the printer is connected to the network properly. You can
check the connection status by printing a network status sheet. If the printer is not connected to the network, see the Network Guide.
Make sure you select the correct printer (scanner) if a scanner list is displayed when you start EPSON Scan.
If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install EPSON Scan. See the following to access Scanner and Camera.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed.
Wind o w s 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w scanners and cameras, and then check if the printer is displayed.
Wind o w s Vi s t a
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check if the printer is displayed.
Wind o w s X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then check if the printer is displayed.
If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or
PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

Cannot Start Scanning when Using the Control Panel

Make sure EPSON Scan and Epson Event Manager are installed correctly.
Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Epson Event Manager” on page 71

Scanned Image Problems

Scan Quality Is Poor

Clean the scanner glass and the document cover.
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Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover are pressed too hard.
Remove dust from the original.
Scan at a higher resolution.
Adjust the image in EPSON Scan, and then scan. See the EPSON Scan help for details.
Related Information
& “Cleaning the Scanner Glass” on page 62

Characters Are Blurred

In Home Mode or Oce Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.
Adjust the threshold settings in EPSON Scan.
Home Mode
Select Black & White as the Image Type setting, click Brightness, and then adjust the threshold.
Oce Mode
Select Black & White as the Image Type setting, and then adjust the threshold.
Professional Mode
Select Black & White as the Image Type setting, and then adjust the threshold setting.
Scan at a higher resolution.

An Image of the Reverse Side of the Original Appears in the Scanned Image

For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
Make the appropriate document type settings in EPSON Scan.
In Home Mode or Oce Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.

Moire (Cross-Hatch) Patterns Appear in the Scanned Image

Place the original at a slightly dierent angle.
Select Descreening in any mode other than Full Auto Mode in EPSON Scan.
Change the resolution setting in EPSON Scan.

Scanning Area or Direction Is Not Correct

When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped o, move the original slightly away from the corner.
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Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single time.
When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm
(0.18 inch) away from the edges of the scanner glass.
When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want to scan on the Preview tab in the Preview window.
If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
Clear Auto Photo Orientation in EPSON Scan.
When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
le,
Related Information
& “Placing Originals on the Scanner Glass” on page 22 &
“Cleaning the Scanner Glass” on page 62

The Scanned Image Problem Could Not be Cleared

If you have tried all of the solutions and could not solve the problem, click Conguration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON
Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 73 & “Installing Applications” on page 74

Other Scanning Problems

Cannot Scan in Full Auto Mode in EPSON Scan

You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full
Auto Mode.
See the EPSON Scan help for other way of solving problems.

Thumbnail Preview Does Not Work Properly

See the EPSON Scan help.
Related Information
& “EPSON Scan (Scanner Driver)” on page 71
88
User's Guide
Solving Problems

Scanning Is Too Slow

Lower the resolution.

Scanning Stops when Scanning to PDF/Multi-TIFF

When scanning large volumes, we recommend scanning in grayscale.
Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.

Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
Mac OS X printer driver
Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

Application Is Blocked by a Firewall (for Windows Only)

Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
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User's Guide

Appendix

Technical Specications
Appendix
Printer
Print Head Nozzle Placement Black ink nozzles: 180
Weight of Paper Plain Paper 64 to 90 g/m(17 to 24lb)
Specications
Color ink nozzles: 59 for each color
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets (normal printing)
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 40.0 mm (1.57 in.)
D 32.0 mm (1.26 in.)
Single sheets (borderless printing)
A 43.0 mm (1.69 in.)
B 35.0 mm (1.38 in.)
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Envelopes
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 40.0 mm (1.57 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.)
A4, Letter
Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth Color
48 bits per pixel internal (16 bits per pixel per color internal)
24 bits per pixel external (8 bits per pixel per color external)
Grayscale
16 bits per pixel internal
8 bits per pixel external
Black and white
16 bits per pixel internal
1 bits per pixel external
Light Source LED
Interface
For Computer Hi-Speed USB
Specications
Wi-Fi
Standards IEEE802.11b/g/n
Frequency Range 2.4 GHz
Coordination Modes
Wireless Securities
Specications
Infrastructure, Ad hoc
WEP (64/128bit), WPA2-PSK (AES)
1*
*2
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*1 Not supported for IEEE 802.11n.
*2 Complies with WPA2 standards with support for WPA/WPA2 Personal.

Security Protocol

SSL/TLS HTTPS Client

Dimensions

Dimensions Storage
Width: 482 mm (19.0 in.)
Depth: 300 mm (11.8 in.)
Height: 145 mm (5.7 in.)
Printing
Width: 482 mm (19.0 in.)
Depth: 528 mm (20.8 in.)
Height: 279 mm (11.0 in.)
*
Weight
* Without the ink and the power cord.
Approx. 4.5 kg (9.9 lb)
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.3 A 0.3 A
Power Consumption (with USB Con­nection)
Standalone copying: Approx. 11 W (ISO/IEC24712)
Ready mode: Approx. 3.6 W
Sleep mode: Approx. 1.3 W
Power
Approx. 0.3 W
o:
Standalone copying: Approx. 11 W (ISO/IEC24712)
Ready mode: Approx. 3.6 W
Sleep mode: Approx. 1.3 W
Power
Approx. 0.3 W
o:
Note:
Check the label on the printer for its voltage.
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Appendix
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
* You can store for one month at 40°C (104°F).
Temperature: -20 to 40°C (-4 to 104°F)
Humidity: 5 to 85% RH (without condensation)
*
Environmental Specications for Ink Bottles
Storage Temperature
Freezing Temperature -15 °C (5 °F)
* You can store for one month at 40 °C (104 °F).
-20 to 40 °C (-4 to 104 °F)
Ink thaws and is usable after approximately 2 hours at 25 °C (77 °F).
*

System Requirements

Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-bit)/Windows Vista (32-bit, 64-
bit)/Windows XP Professional x64 Edition/Windows XP (32-bit)
Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8
Note:
Mac OS X may not support some applications and features.
e UNIX File System (UFS) for Mac OS X is not supported.

Regulatory Information

Standards and Approvals

Standards and Approvals for European Model
Low voltage directive 2006/95/EC EN60950-1
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EMC directive 2004/108/EC EN55022 Class B
EN61000-3-2
EN61000-3-3
EN55024
R&TTE directive 1999/5/EC EN300 328
EN301 489-1
EN301 489-17
EN60950-1
For European users
We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC:
C462S
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non­recommended modication of the products.
Standards and Approvals for Australian Model
EMC AS/NZS CISPR22 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and other relevant provisions of AS/NZS4268:
C462S
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non­recommended modication of the products.

Restrictions on Copying

Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
Unused postage stamps, pre-stamped postcards, and other
Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
Private marketable securities (stock
certicates,
negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
94
postal items bearing valid postage
ocial
User's Guide
Appendix
Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.

Checking the Total Number of Pages Fed Through the Printer

You can check the total number of pages fed through the printer.
Checking the Total Number of Pages Fed Through the Printer ­Control Panel
information is printed together with the nozzle check pattern.
e
1. Load A4-size plain paper in the printer.
P
2. Press the
3. Turn the printer on while holding the ashes.
e nozzle check pattern is printed.
button to turn o the printer.
y
button down, and then release the buttons when the power light
Checking the Total Number of Pages Fed Through the Printer ­Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.

Checking the Total Number of Pages Fed Through the Printer - Mac OS X

1.
Select System Preferences from the then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer and Option Information.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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User's Guide
Appendix

Saving Power

printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
e adjust the time before power management is applied. Any increase will aect the printer's energy eciency. Please consider the environment before making any change.

Saving Power - Windows

1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn o automatically, select the time period as the Power O Timer setting, and click Send.
4. Click OK.

Saving Power - Mac OS X

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer Settings.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
4. make the printer turn o automatically, select the time period as the Power O Timer setting, and click Apply.

Transporting the Printer

When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
Important:
c
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
When storing or transporting an ink bottle aer removing its seal, do not tilt the bottle and do not subject it to
impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when you transport the bottle.
Do not put opened ink bottles in the box with printer.
1. Turn o the printer by pressing the P button.
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User's Guide
Appendix
2. Make sure the power light turns o, and then unplug the power cord.
Important:
c
Unplug the power cord when the power light is position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4. Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape.
Otherwise, the print head does not return to the home
o.
7. Close the scanner unit.
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User's Guide
Appendix
8. Prepare to pack the printer as shown below.
9.
Unhook the ink tank unit from the printer and lay it down, and then make sure to install the cap onto the ink tank securely.
10. Hook the ink tank unit onto the printer.
11. Pack the printer in its box using the protective materials to prevent the ink tank from being unhooked.
When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 12 & “Checking and Cleaning the Print Head” on page 58 & “Aligning the Print Head” on page 61

Where to Get Help

Technical Support Web Site

If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also available from the site.
http://support.epson.net/
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User's Guide
Appendix
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.

Contacting Epson Support

Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product manuals, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(e serial number label is usually on the back of the product.)
Product model
Product soware version
(Click About, Versio n Info , or a similar button in the product
Brand and model of your computer
Your computer operating system name and version
Names and versions of the
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes.
soware
applications you normally use with your product
soware.)
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +02-80242008)
Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
99
User's Guide
Appendix
Repair service center:
Telephone number Fax number Address
02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100, Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City 105,
Tai wa n
02-32340688 02-32340699 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei County
235, Taiwan
039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County 265,
Tai wa n
038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970, Taiwan
03-4393119 03-4396589 5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County 32455,
Tai wa n
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City 300,
Tai wa n
04-23011502 04-23011503 3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan
04-2338-0879 04-2338-6639 No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan
07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan
08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
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Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals, we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e site provides a download area for drivers, Epson contact points, new product information and technical support (e­mail).
Epson Helpdesk
Epson Helpdesk is provided as a
backup to make sure our clients have access to advice. Operators on the
nal Helpdesk can aid you in installing, conguring and operating your Epson product. Our Pre-sales Helpdesk sta can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many types of queries are answered here.
e Helpdesk numbers are:
Phone: 1300 361 054
100
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