Epson ET-2814 User guide

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Page 1

User's Guide

Printing

Copying

Scanning

Maintaining the Printer

Solving Problems

NPD6446-00 EN

Page 2

Guide to This Manual

Introduction to the Manuals...................6

Searching for Information....................6

Printing Only the Pages You Need.............. 7

About is Manual......................... 7

Marks and Symbols.......................7

Notes on Screenshots and Illustrations.........8

Operating System References................8

Trademarks...............................8

Important Instructions

Safety Instructions.........................12

Safety Instructions for Ink................. 12

Printer Advisories and Warnings.............. 12

Advisories and Warnings for Setting Up the

Printer................................13

Advisories and Warnings for Using the Printer. . 13 Advisories and Warnings for Using the

Printer with a Wireless Connection...........14

Advisories and Warnings for Transporting or

Storing the Printer.......................14

Protecting Your Personal Information...........14

Part Names and Functions

Part Names and Functions...................16

Guide to the Control Panel

Buttons and Functions......................19

Checking Lights and Printer Status.............20

Loading Paper

Paper Handling Precautions..................24

List of Paper Type......................... 24

Loading Paper in the Rear Paper Feeder......... 25

Loading Envelopes in the Rear Paper Feeder. . . . . . 27

Loading Various Paper......................28

Loading Pre-punched Paper................28

Loading Long Papers.....................29

Placing Originals

Placing Originals on the Scanner Glass. . . . . . . . . . 31

Printing

Printing Documents........................34

Printing from a Computer - Windows.........34

Printing from a Computer - Mac OS..........52

Printing Documents from Smart Devices (iOS). . 57 Printing Documents from Smart Devices

(Android).............................58

Printing on Envelopes......................58

Printing on Envelopes from a Computer

(Windows)............................ 58

Printing on Envelopes from a Computer

(Mac OS)..............................59

Printing Web Pages........................ 59

Printing Web Pages from a Computer.........59

Printing Web Pages from Smart Devices.......59

Printing Using a Cloud Service................60

Copying

Copying Basics........................... 63

Making Multiple Copies.....................63

Scanni ng

Basic Information on Scanning................65

What is a "Scan"?........................65

Scanning Uses..........................65

Available Scanning Methods................65

Recommended File Formats to Suit Your

Purpose...............................66

Recommended Resolutions to Suit Your

Purpose...............................67

Scanning Originals to a Computer............. 67

Scanning from the Control Panel............67

Scanning from a Computer.................68

Scanning Originals to a Smart Device...........69

Advanced Scanning........................69

Scanning Multiple Photos at the Same Time. . . . 69

Maintaining the Printer

Checking the Ink Levels.....................72

Improving Print, Copy, and Scan Quality.........72

Checking and Cleaning the Print Head........72

Running Power Cleaning..................74

Preventing nozzle clogging.................75

Aligning the Print Head...................75

Page 3

Cleaning the Paper Path for Ink Smears........76

Cleaning the Scanner Glass.................76

Cleaning the Printer........................77

Cleaning Spilled ink........................78

Checking the Total Number of Pages Fed

rough the Printer........................78

Saving Power.............................78

Saving Power - Windows..................78

Saving Power - Mac OS................... 79

Installing or Uninstalling Applications Separately. . 79

Installing the Applications Separately.........79

Adding the Printer (for Mac OS Only).........82

Uninstalling Applications..................82

Updating Applications and Firmware.........84

Transporting and Storing the Printer............84

Solving Problems

Printer Does Not Work as Expected.........89

e

e Printer Does Not Turn On or O.........89

Power Turns O Automatically..............89

Paper Does Not Feed Properly. . . . . . . . . . . . . . 90

Cannot Print...........................92

Cannot Start Scanning...................108

Cannot Operate the Printer as Expected. . . . . . 117

Checking Lights and Printer Status............118

Paper Gets Jammed.......................121

Removing Jammed Paper.................121

Preventing Paper Jams...................124

It is Time to Rell the Ink...................124

Ink Bottle Handling Precautions............124

Relling the Ink Tanks...................125

Printing, Copying, and Scanning Quality is Poor. . 129

Print Quality is Poor.....................129

Copy Quality is Poor.................... 137

Scanned Image Problems.................142

Cannot Solve Problem.....................144

Cannot Solve Printing or Copying Problems. . . 145

Adding or Replacing the Computer or Devices

Connecting to a Printer that has been

Connected to the Network..................147

Using a Network Printer from a Second

Computer............................147

Using a Network Printer from a Smart Device. . 148

Re-setting the Network Connection........... 148

When Replacing the Wireless Router.........148

When Changing the Computer.............149

Changing the Connection Method to the

Computer............................149

Making Wi-Fi Settings from the Control Panel. .150

Connecting a Smart Device and Printer Directly

(Wi-Fi Direct)...........................152

About Wi-Fi Direct.....................153

Connecting to Devices Using Wi-Fi Direct. . . . 153

Checking the Network Connection Status.......154

Checking the Network Status Using Network

Light................................154

Printing a Network Connection Report. . . . . . . 155

Printing a Network Status Sheet............ 160

Checking the Network of the Computer

(Windows only)........................160

Product Information

Paper Information........................163

Available Paper and Capacities.............163

Unavailable Paper Types..................165

Consumable Products Information............166

Ink Bottle Codes....................... 166

Soware Information......................167

Soware for Printing....................167

Soware for Scanning....................170

Soware for Package Creation..............171

Soware for Making Settings.............. 171

Soware for Updating................... 173

Product Specications.....................174

Printer Scanner

Interface Specications...................176

Network Specications...................176

Dimensions...........................177

Electrical

Environmental Specications..............178

System Requirements....................178

Regulatory Information....................179

Standards and Approvals................. 179

Restrictions on Copying..................179

Specications

....................174

...................175

.................. 177

Where to Get Help

Technical Support Web Site..................182

Contacting Epson Support..................182

Before Contacting Epson................. 182

Help for Users in Europe..................182

Help for Users in Taiwan..................182

Help for Users in Australia................183

Page 4

Help for Users in New Zealand.............183

Help for Users in Singapore............... 184

Help for Users in ailand................184

Help for Users in Vietnam................ 185

Help for Users in Indonesia................185

Help for Users in Hong Kong..............188

Help for Users in Malaysia................ 189

Help for Users in India...................189

Help for Users in the Philippines............189

Page 5

Guide to This Manual

Introduction to the Manuals...........................................6

Searching for Information.............................................6

Printing Only the Pages You Need.......................................7

About is Manual..................................................7

Trademarks.......................................................8

Page 6

Guide to This Manual

Searching for Information

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson soware applications.

❏ Important Safety Instructions (paper manual)

Provides you with instructions to ensure the safe use of this printer.

❏ Start Here (paper manual)

Provides you with information on setting up the printer and installing the

❏ User's Guide (digital manual)

is manual. is manual is available as PDF and Web manuals. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at website at

http://support.epson.net/.

http://www.epson.eu/support, or the Epson worldwide support

soware.

❏ Digital manual

To view the Web manual, visit the following website, enter the product name, and then go to Support.

http://epson.sn

Searching for Information

PDF manual allows you to search for information you are looking for by keyword, or jump directly to

e ections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe Acrobat Reader DC on your computer.

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

specic

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Windows: Hold down Alt. and then press ←.

Page 7

Guide to This Manual

❏ Mac OS: Hold down the command key, and then press ←.

About This Manual>Marks and Symbols

Printing Only the Pages You Need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

About This Manual

is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference information used in this manual.

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Page 8

Guide to This Manual

Related Information

& Links to related sections.

Trademarks

Notes on Screenshots and Illustrations

❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the

screens varies depending on the model and situation.

❏ Illustrations used in this manual are examples only. Although there may be slight

themodel, the method of operation is the same.

dierences

depending on

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Windows® 10 operating system

Windows® 8.1 operating system

Windows® 8 operating system

Windows® 7 operating system

Windows Vista® operating system

Windows® XP operating system

Windows® XP Professional x64 Edition operating system

Windows Server® 2019 operating system

Windows Server® 2016 operating system

Windows Server® 2012 R2 operating system

Windows Server® 2012 operating system

Windows Server® 2008 R2 operating system

Windows Server® 2008 operating system

Windows Server® 2003 R2 operating system

Windows Server® 2003 operating system

Mac OS

In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later.

Trademarks

❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a

trademark of Seiko Epson Corporation.

Page 9

Guide to This Manual

❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.

❏ libti

Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics may not be used in any advertising or publicity relating to the soware without the specic, prior written permission of Sam Leer and Silicon Graphics.

THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.

Copyright

❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.

❏

Microso Corporation.

❏ Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of

Apple Inc., registered in the U.S. and other countries.

❏ Chrome, Google Play, and Android are trademarks of Google LLC.

❏ Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe in the United States

and/or other countries.

❏ Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.

❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks

of their respective owners. Epson disclaims any and all rights in those marks.

, Windows®, Windows Server®, and Windows Vista® are registered trademarks of

Microso

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. e information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Page 10

Guide to This Manual

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

e contents of this manual and the specications of this product are subject to change without notice.

Page 11

Important Instructions

Safety Instructions................................................. 12

Printer Advisories and Warnings.......................................12

Protecting Your Personal Information................................... 14

Page 12

Important Instructions

Printer Advisories and Warnings

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by

yourself, except as

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

specically

explained in the printer's manuals.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely

aect the operation of cardiac pacemakers.

Safety Instructions for Ink

❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink

bottle caps.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough

❏ If ink gets into your mouth, see a doctor right away.

❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.

❏ Keep ink bottles out of the reach of children. Do not allow children to drink from the ink bottles.

ushing,

see a doctor immediately.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Page 13

Important Instructions

Printer Advisories and Warnings>Advisories and Warnings for Using the Printer

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable and ink tubes inside the printer.

❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your

❏ Do not press too hard on the scanner glass when placing the originals.

❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink

tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level

aer lling

❏ Always turn the printer o using the P button. Do not unplug the printer or turn o the power at the outlet

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

the tank.

light stops ashing.

when closing the scanner unit.

ngers

Page 14

Important Instructions

Protecting Your Personal Information

Advisories and Warnings for Using the Printer with a Wireless Connection

❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing

them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as

automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

Protecting Your Personal Information

If you give the printer to someone else or dispose of it, restore the default network settings by using the printer's buttons.

Related Information

“Buttons and Functions” on page 19

Page 15

Part Names and Functions

Part Names and Functions............................................16

Page 16

Part Names and Functions

Rear paper feeder Loads paper.

Paper support Supports loaded paper.

Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.

Feeder guard Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Output tray Holds the ejected paper.

Stopper Position the stopper to prevent print outs from falling from the output tray.

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Control panel Allows you to operate the printer and indicates the printer's status.

Page 17

Part Names and Functions

Scanner unit Scans placed originals. Open to remove jammed paper. This unit should

Part Names and Functions

usually be kept closed.

Ink tank cap Open to rell the ink tank.

Ink tank cover

Ink tank unit Contains the ink tanks.

Ink reservoir tank (Ink tank) Supplies ink to the print head.

Front cover Open when removing jammed paper inside the printer.

Scanner unit support Supports the scanner unit when opening it.

Print head Ink is ejected from the print head nozzles underneath.

AC inlet Connects the power cord.

USB port Connects a USB cable to connect with a computer.

Page 18

Guide to the Control Panel

Buttons and Functions...............................................19

Checking Lights and Printer Status..................................... 20

Page 19

Guide to the Control Panel

Buttons and Functions

Turns the printer on or o.

Unplug the power cord after checking that the power light is o.

When a network error occurs, pressing this button cancels the error. Hold this button down for more than 5 seconds to perform Wi-Fi auto setup using the WPS push button.

Prints a network connection report allowing you to determine the causes of any problems you may have using the printer on a network. If you need more detailed network settings and connection status, hold this button down for at least 7 seconds to print a network status sheet.

Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Stops the current operation.

Hold this button down for ve seconds until the

P button ashes to run print head cleaning.

Functions of Button Combinations

Additional functions are available with dierent combinations of buttons.

Check Scanned Images

Press the and check scanned images.

and buttons simultaneously to run software on a USB-connected computer

+ or

Copy in Draft Mode

Press the

For users in Western Europe, draft mode is not available.

PIN Code Setup (WPS)

Hold down the

Wi-Fi Direct (Simple AP) Setup

Hold down the and buttons simultaneously to start Wi-Fi Direct (Simple AP) Setup.

Restore Default Network Settings

Turn the printer on while holding down the When the network settings are restored, the printer turns on and the network status lights alternately.

y and the or buttons simultaneously to copy in draft mode.

and buttons simultaneously to start PIN Code Setup (WPS).

button to restore the default network settings.

ash

Page 20

Guide to the Control Panel

Checking Lights and Printer Status

Print Nozzle Check Pattern

Turn the printer on while holding down the

y button to print the nozzle check pattern.

Checking Lights and Printer Status

Lights on the control panel indicates the status of the printer.

Normal Status

: On

Light Status

The printer is connected to a wireless (Wi-Fi) network.

The printer is connected to a network in Wi-Fi Direct (Simple AP) mode.

Error Status

When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.

/ : On

/ : Flashing

Light Status Solutions

Wi-Fi connection error has occurred. Press the button to clear the error and try again.

Initial ink charging may not be complete. See the Start Here poster to complete initial ink

charging.

No paper is loaded or more than one sheet has been fed at a time.

A paper jam has occurred.

Load paper and press the

Remove the paper and press the

If the paper jam error continues after removing the paper and turning the power o and on again, paper may remain inside the printer. Load A4 size paper in

or button.

the rear paper feeder, and then press the button to remove the paper inside. Load paper in the portrait direction.

If the error cannot be cleared, contact Epson support.

Page 21

Guide to the Control Panel

Light Status Solutions

Checking Lights and Printer Status

❏ The printer was not turned o correctly.*

❏ Because the printer was turned o while

operating, the nozzles may have dried and clogged.

* The power was turned o with a power strip or breaker, the plug was pulled out of the outlet, or an electrical failure occurred.

When the H light and the b light ash simultaneously

An ink pad is nearing or at the end of its service life.

When the alternately

A borderless printing ink pad is nearing or at the end of its service life.

H light and the b light ash

❏ After clearing the error by pressing the

button, we recommend performing a nozzle

check. Cancel any pending print jobs.

❏ To turn o the printer, make sure you press the P

button.

The ink pads need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue

printing is displayed on the computer, press the

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

The borderless printing ink pad need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue

. It is not a user-

printing is displayed on the computer, press the

or button to continue printing. The lights stop

for the time being, however, they will

ashing continue to ash at regular intervals until the ink pad is replaced.

Borderless printing is not available, but printing with a border is available.

The printer has started in recovery mode because the rmware update failed.

A printer error has occurred. Remove any paper inside the printer. Turn the power

Follow the steps below to try to update the rmware again.

1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the rmware over a network connection.)

2. Visit your local Epson website for further instructions.

o and on again.

If the error continues to occur after turning the power o and on again, contact Epson support.

Page 22

Guide to the Control Panel

*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specications. e printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.

*2 In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To prevent ink leakage from the pad, the product is designed to stop borderless printing when the pad has reached its limit. Whether and how oen this is required will vary according to the number of pages you print using the borderless print option. e need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.

Related Information

“Removing Jammed Paper” on page 121

& & “Contacting Epson Support” on page 182

specications. e

Checking Lights and Printer Status

printer will advise you when the pad requires replacing and this can only

oen

Page 23

Loading Paper

Paper Handling Precautions.......................................... 24

List of Paper Type..................................................24

Loading Paper in the Rear Paper Feeder..................................25

Loading Envelopes in the Rear Paper Feeder...............................27

Loading Various Paper.............................................. 28

Page 24

Loading Paper

List of Paper Type

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the

sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the

printable side.

❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled

paper may cause paper jams and smears on the printout.

❏ Paper feed problems may occur frequently for manual 2-sided printing when printing on one side of pre-

printed paper. Reduce the number of sheets to half or less, or load one sheet of paper at a time if paper jams continue.

❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper

packaging or contact the manufacturer to conrm the paper specications.

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are pued up with air,

press them down to atten them before loading.

List of Paper Type

To obtain optimum printing results, select the paper type that suits the paper.

Media Name Media Type

Epson Bright White Ink Jet Paper Plain paper

Page 25

Loading Paper

Media Name Media Type

Loading Paper in the Rear Paper Feeder

Epson Ultra Glossy Photo Paper

Epson Value Glossy Photo Paper

Epson Premium Glossy Photo Paper Epson Premium Glossy

Epson Premium Semigloss Photo Paper Epson Premium Semigloss

Epson Photo Paper Glossy Photo Paper Glossy

Epson Matte Paper-Heavyweight

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper

Epson Double-sided Photo Quality Ink Jet Paper

Epson Ultra Glossy

Epson Matte

Epson Photo Quality Ink Jet

Loading Paper in the Rear Paper Feeder

Open the feeder guard and pull out the paper support.

Slide the edge guides.

Page 26

Loading Paper

Load paper at the center of the paper support with the printable side facing up.

Important:

Loading Paper in the Rear Paper Feeder

❏ Do not load more than the maximum number of sheets

above the line just under the

❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,

load paper long edge rst.

symbol inside the edge guide.

specied

for the paper. For plain paper, do not load

Slide the edge guides to the edges of the paper.

Close the feeder guard aer sliding the edge guides.

Important:

Do not place objects on the feeder guard. Doing so may prevent paper from feeding.

Slide out the output tray.

Note:

Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

Page 27

Loading Paper

Loading Envelopes in the Rear Paper Feeder

Open the feeder guard and pull out the paper support.

Slide the edge guides.

Load envelopes short edge rst at the center of the paper support with the ap facing down.

Important:

Do not load more than the maximum number of sheets specied for the envelopes.

Page 28

Loading Paper

Slide the edge guides to the edges of the envelopes.

Close the feeder guard aer sliding the edge guides.

Important:

Loading Various Paper>Loading Pre-punched Paper

Do not place objects on the feeder guard. Doing so may prevent paper from feeding.

Slide out the output tray.

Loading Various Paper

Loading Pre-punched Paper

Load paper at the center arrow mark of the paper support with the printable side facing up.

Load a single sheet of dened size plain paper with binding holes at the le or right. Adjust the print position of your le to avoid printing over the holes.

Page 29

Loading Paper

Loading Various Paper>Loading Long Papers

Loading Long Papers

When loading paper longer than legal size, store the paper support, and then atten the leading edge of the paper.

Page 30

Placing Originals

Placing Originals on the Scanner Glass...................................31

Page 31

Placing Originals

Placing Originals on the Scanner Glass

Open the document cover.

Remove any dust or stains on the surface of the scanner glass using a so, dry, clean cloth.

Note:

If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

Place the original face-down and slide it to the corner mark.

Note:

A range of 1.5 mm from the corner of the scanner glass is not scanned.

Close the cover gently.

Important:

❏ When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner

glass.

❏ Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.

Page 32

Placing Originals

Remove the originals

Note:

If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.

Related Information

Placing Originals on the Scanner Glass

scanning.

aer

“Scanner

Specications

” on page 175

Page 33

Printing

Printing Documents................................................34

Printing on Envelopes...............................................58

Printing Web Pages.................................................59

Printing Using a Cloud Service........................................ 60

Page 34

Printing

Printing Documents>Printing from a Computer - Windows

Printing Documents

Printing from a Computer - Windows

Printing Using Easy Settings

Note:

Operations may dier depending on the application. See the application's help for details.

Load paper in the printer.

“Loading Paper in the Rear Paper Feeder” on page 25

Open the le you want to print.

Select Print or Print Setup from the File menu.

Select your printer.

Page 35

Printing

Select Preferences or Properties to access the printer driver window.

Printing Documents>Printing from a Computer - Windows

Change the settings as necessary.

You can see the online help for explanations of the setting items. Right-clicking an item displays Help.

Click OK to close the printer driver window.

Click Print.

Related Information

“Available Paper and Capacities” on page 163

& “List of Paper Type” on page 24

Page 36

Printing

Printing Documents>Printing from a Computer - Windows

Adding Printing Presets for Easy Printing

If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

On the printer driver's Main or More Options tab, set each item (such as Document Size and Paper Type).

Click Add/Remove Presets in Printing Presets.

Enter a Name and, if necessary, enter a comment.

Click Save.

Note:

To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it.

Click Print.

e next time you want to print using the same settings, select the registered setting name from Printing Presets, and click OK.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Page 37

Printing

Printing Documents>Printing from a Computer - Windows

Printing on 2-Sides

e printer driver will automatically print odd pages and even pages separately. When the odd pages have been printed, turn over the paper according to the instructions and print the even pages.

Note:

❏ is feature is not available for borderless printing.

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

“Paper for 2-Sided Printing” on page 165

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is

disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

❏ However, it may not be available when the printer is accessed over a network or is used as a shared printer.

On the printer driver's Main tab, select the method of 2-Sided Printing.

Click Settings, make the appropriate settings, and then click OK.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

When the instructions.

Related Information

“Available Paper and Capacities” on page 163

& & “Loading Paper in the Rear Paper Feeder” on page 25 & “Printing Using Easy Settings” on page 34

rst

side has

nished

printing, a pop-up window is displayed on the computer. Follow the on-screen

Page 38

Printing

Printing Documents>Printing from a Computer - Windows

Printing a Booklet

You can also print a booklet that can be created by re-ordering the pages and folding the printout.

Note:

❏ is feature is not available with borderless printing.

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

“Paper for 2-Sided Printing” on page 165

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is

disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

❏ However, it may not be available when the printer is accessed over a network or is used as a shared printer.

On the printer driver's Main tab, select the type of long-edge binding you want to use from 2-Sided Printing.

Click Settings, select Booklet, and then select Center Binding or Side Binding.

❏ Center Binding: Use this method when printing a small number of pages that can be stacked and easily

folded in half.

❏ Side Binding. Use this method when printing one sheet (four pages) at a time, folding each in half, and then

putting them together in one volume.

Click OK.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

“Available Paper and Capacities” on page 163

& “Loading Paper in the Rear Paper Feeder” on page 25 & “Printing Using Easy Settings” on page 34

Page 39

Printing

Printing Documents>Printing from a Computer - Windows

Printing Several Pages on One Sheet

You can print several pages of data on a single sheet of paper.

Note:

is feature is not available with borderless printing.

On the printer driver's Main tab, select 2-Up, 4-Up, 6-Up, 8-Up, 9-Up, or 16-Up as the Multi-Page setting.

Click Layout Order, make the appropriate settings, and then click OK.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Printing to Fit the Paper Size

Select the paper size you loaded in the printer as the Destination Paper Size setting.

Page 40

Printing

Note:

is feature is not available with borderless printing.

On the printer driver's More Options tab, make the following settings.

❏ Document Size: Select the size of the paper you set in the application setting.

❏ Output Paper: Select the paper size you loaded in the printer.

Note: Click Center to print the reduced image in the middle of the paper.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

Printing Documents>Printing from a Computer - Windows

Fit to Page is automatically selected.

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Printing a Reduced or Enlarged Document at any

You can reduce or enlarge the size of a document by a

specic

percentage.

Magnication

Note:

is feature is not available with borderless printing.

On the printer driver's More Options tab, select the document size from the Document Size setting.

Select the paper size you want to print on from the Output Paper setting.

Select Reduce/Enlarge Document, Zoom to, and then enter a percentage.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Page 41

Printing

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Printing Documents>Printing from a Computer - Windows

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.

Click Settings, make the appropriate settings, and then click OK.

Note: Print Cutting Guides allows you to print a cutting guide.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Page 42

Printing

Printing Documents>Printing from a Computer - Windows

Making Posters Using Overlapping Alignment Marks

Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.

Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.

Page 43

Printing

Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.

Printing Documents>Printing from a Computer - Windows

Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the

of the cross marks).

le

Page 44

Printing

Tape the sheets together from the back.

Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right side cross marks.

Printing Documents>Printing from a Computer - Windows

Page 45

Printing

Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.

Printing Documents>Printing from a Computer - Windows

Page 46

Printing

Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

Printing Documents>Printing from a Computer - Windows

Tape the sheets together from the back.

Page 47

Printing

10.

Cut o the remaining margins along the outer guide.

Printing Documents>Printing from a Computer - Windows

Printing with a Header and Footer

You can print information such as a user name and printing date in headers or footers.

On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer.

Page 48

Printing

Settings, and then select the items you want to print and then click OK.

Note:

❏ To specify the rst page number, select Page Number from the position you want to print in the header or footer, and

❏ If you want to print text in the header or footer, select the position you want to print, and then select Te x t . Enter the

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Printing Documents>Printing from a Computer - Windows

then select the number in Starting number.

text you want to print in the text input eld.

Printing a Watermark

You can print a watermark such as "Condential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

Anti-Copy Pattern is available under the following conditions:

❏ Paper Type: Plain paper

❏ Borderless: Not selected

❏ Quality: Standard

❏ 2-Sided Printing: O, Manual (Long-edge binding), or Manual (Short-edge binding)

❏ Color Correction: Automatic

❏ Short Grain Paper: Not selected

Note:

You can also add your own watermark or anti-copy pattern.

On the printer driver's More Options tab, click Watermark Features, and then select Anti-Copy Pattern or Wa te r m ar k .

Click Settings to change details such as the size, density, or position of the pattern or the mark.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Page 49

Printing

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& “Printing Using Easy Settings” on page 34

Printing Documents>Printing from a Computer - Windows

Printing Multiple Files Together

Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.

On the printer driver's Main tab, select Job Arranger Lite.

Click Print.

When you start printing, the Job Arranger Lite window is displayed.

With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and then repeat the above steps.

When you select a print job added to Print Project Lite in the Job Arranger Lite window, you can edit the page layout.

Click Print from the File menu to start printing.

Note:

If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. e extension of the saved les is "ecl".

To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite window. Next, select Open from the File menu to select the le.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Page 50

Printing

Printing Documents>Printing from a Computer - Windows

Printing Using the Color Universal Print Feature

You can enhance the visibility of texts and images in printouts.

Color Universal Print is only available when the following settings are selected.

❏ Paper Type: Plain paper

❏ Quality: Standard or a higher quality

❏ Color: Color

❏ Applications:

❏ Text Size: 96 pts or smaller

On the printer driver's More Options tab, click Image Options in the Color Correction setting.

Select an option from the Color Universal Print setting.

Enhancement Options to make further settings.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Note:

❏ Certain characters may be altered by patterns, such as "+" appearing as "±".

❏ Application-specic patterns and underlines may alter content printed using these settings.

❏ Print quality may decrease in photos and other images when using Color Universal Print settings.

❏ Printing is slower when using Color Universal Print settings.

Related Information

Microso® Oce

2007 or later

“Loading Paper in the Rear Paper Feeder” on page 25

& “Printing Using Easy Settings” on page 34

Adjusting the Print Color

You can adjust the colors used in the print job.

ese

adjustments are not applied to the original data.

Page 51

Printing

PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

Note: PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of the

subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.

On the printer driver's More Options tab, select the method of color correction from the Color Correction setting.

Printing Documents>Printing from a Computer - Windows

❏ Automatic:

❏ Custom: Click Advanced, you can make your own settings.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& “Printing Using Easy Settings” on page 34

setting automatically adjusts the tone to match the paper type and print quality settings.

is

Printing to Emphasize Thin Lines

You can thicken thin lines that are too thin to print.

On the printer driver's More Options tab, click Image Options in the Color Correction setting.

Select Emphasize in Lines.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Page 52

Printing

Printing Documents>Printing from a Computer - Mac OS

Printing Clear Bar Codes

You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.

You can use this feature under the following conditions.

❏ Paper Type: Plain paper, Envelope

❏ Quality: Standard

On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Note:

Deblurring may not always be possible depending on the circumstances.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 34

Printing from a Computer - Mac OS

Printing Using Easy Settings

Note:

Operations and screens dier depending on the application. See the application's help for details.

Load paper in the printer .

Open the le you want to print.

Page 53

Printing

Select Print from the File menu or another command to access the print dialog.

If necessary, click Show Details or

Select your printer.

Select Print Settings from the pop-up menu.

Printing Documents>Printing from a Computer - Mac OS

to expand the print window.

Change the settings as necessary.

Click Print.

Related Information

“Available Paper and Capacities” on page 163

& & “List of Paper Type” on page 24

Page 54

Printing

Printing Documents>Printing from a Computer - Mac OS

Adding Printing Presets for Easy Printing

If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.

Set each item such as Print Settings and Layout (Paper Size, Media Type, and so on).

Click Presets to save the current settings as a preset.

Click OK.

Note:

To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then delete it.

Click Print.

e next time you want to print using the same settings, select the registered preset name from the Presets.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 52

Printing Several Pages on One Sheet

You can print several pages of data on a single sheet of paper.

Page 55

Printing

Select Layout from the pop-up menu.

Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

Set the other items as necessary.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 52

Printing Documents>Printing from a Computer - Mac OS

Printing to Fit the Paper Size

Select the paper size you loaded in the printer as the Destination Paper Size setting.

Select the size of the paper you set in the application as the Paper Size setting.

Select Paper Handling from the pop-up menu.

Select Scale to t paper size.

Select the paper size you loaded in the printer as the Destination Paper Size setting.

Set the other items as necessary.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 52

Page 56

Printing

Printing Documents>Printing from a Computer - Mac OS

Printing a Reduced or Enlarged Document at any Magnication

You can reduce or enlarge the size of a document by a specic percentage.

Select Print from the File menu or another command to access the print dialog.

Select Page Setup from the File menu of the application.

Select Printer, Paper Size, enter percentage in Scale, and then click OK.

Note: Select the paper size you set in the application as the Paper Size setting.

Set the other items as necessary.

Click Print.

Related Information

“Loading Paper in the Rear Paper Feeder” on page 25

& & “Printing Using Easy Settings” on page 52

Adjusting the Print Color

You can adjust the colors used in the print job.

adjustments are not applied to the original data.

ese

PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.

Page 57

Printing

Note: PhotoEnhance adjusts the color by analyzing the location of the subject. erefore, if you have changed the location of the

Select Color Matching from the pop-up menu, and then select EPSON Color Controls.

Select Color Options from the pop-up menu, and then select one of the available options.

Click the arrow next to Advanced Settings and make the appropriate settings.

Set the other items as necessary.

Click Print.

Related Information

Printing Documents>Printing Documents from Smart Devices (iOS)

“Loading Paper in the Rear Paper Feeder” on page 25

& “Printing Using Easy Settings” on page 52

Printing Documents from Smart Devices (iOS)

You can print documents from a smart device such as a smartphone or tablet.

Printing Documents Using Epson Smart Panel

Note:

Operations may dier depending on the device.

If Epson Smart Panel is not installed, install it.

“Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 170

Start Epson Smart Panel.

Select the print document menu on the home screen.

Select the document you want to print.

Start printing.

Page 58

Printing

Printing on Envelopes>Printing on Envelopes from a Computer (Windows)

Printing Documents from Smart Devices (Android)

You can print documents from a smart device such as a smartphone or tablet.

Printing Documents Using Epson Smart Panel

Note:

Operations may dier depending on the device.

If Epson Smart Panel is not installed, install it.

“Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 170

Start Epson Smart Panel.

Select the print document menu on the home screen.

Select the document you want to print.

Start printing.

Printing Documents Using Epson Print Enabler

Note:

Operations may dier depending on the device.

On your Android device, install the Epson Print Enabler plug-in from Google Play.

Go to Settings on your Android device, select Printing, and then enable Epson Print Enabler.

From an Android application such as Chrome, tap the menu icon and print whatever is on the screen.

Note: If you do not see your printer, tap All Printers and select your printer.

Printing on Envelopes

Printing on Envelopes from a Computer (Windows)

Load envelopes in the printer.

“Loading Envelopes in the Rear Paper Feeder” on page 27

Page 59

Printing

Open the

Access the printer driver window.

Select the envelope size from Document Size on the Main tab, and then select Envelope from Paper Type.

Set the other items on the Main and More Options tabs as necessary, and then click OK.

Click Print.

Printing Web Pages>Printing Web Pages from Smart Devices

you want to print.

le

Printing on Envelopes from a Computer (Mac OS)

Load envelopes in the printer.

“Loading Envelopes in the Rear Paper Feeder” on page 27

Open the

Select Print from the File menu or another command to access the print dialog.

Select the size as the Paper Size setting.

Select Print Settings from the pop-up menu.

Select Envelope as the Media Type setting.

Set the other items as necessary.

Click Print.

you want to print.

le

Printing Web Pages

Printing Web Pages from a Computer

Epson Photo+ allows you to display web pages, crop the specied area, and then edit and print them. See the application’s help for details.

Printing Web Pages from Smart Devices

Note:

Operations may dier depending on the device.

Set up your printer for wireless printing.

Page 60

Printing

If Epson Smart Panel is not installed, install it.

“Application for Easily Operating the Printer from a Smart device (Epson Smart Panel)” on page 170

Connect your smart device to the same wireless network as your printer.

Open the web page you want to print in your web browser app.

Ta p Share from the menu of the web browser application.

Select Smart Panel.

Ta p Print.

Printing Using a Cloud Service

By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.

features available on the Internet are as follows.

e

❏ Email Print

When you send an email with attachments such as documents or images to an email address assigned to the printer, you can print that email and the attachments from remote locations such as your home or oce printer.

❏ Epson iPrint

is Application is for iOS and Android, and allows you to print or scan from a smartphone or tablet. You can print documents, images, and web sites by sending them directly to a printer on the same wireless LAN.

Page 61

Printing

❏ Remote Print Driver

is is a shared driver supported by Remote Print Driver. When printing using a printer in a remote location, you can print by changing the printer on the usual applications window.

See the Epson Connect web portal for details on how to setup or print.

https://www.epsonconnect.com/

Printing Using a Cloud Service

http://www.epsonconnect.eu

(Europe only)

Page 62

Copying

Copying Basics....................................................63

Making Multiple Copies............................................. 63

Page 63

Copying

Making Multiple Copies

Copying Basics

You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

Load paper in the printer.

“Loading Paper in the Rear Paper Feeder” on page 25

Place the originals.

“Placing Originals on the Scanner Glass” on page 31

Press the

Note:

❏ e color, size, and border of the copied image are slightly dierent from the original.

or button.

Making Multiple Copies

You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear around the edges of the paper.

Load the same number of sheets of A4-size paper as the number of copies you want to copy.

“Loading Paper in the Rear Paper Feeder” on page 25

Place the originals.

“Placing Originals on the Scanner Glass” on page 31

Press the

example, if you want to make 10 copies in color, press the

Note:

Press the button within one second to change the number of copies. If the button is pressed aer one second, the number of copies is set and copying starts.

Related Information

“Copying Basics” on page 63

or button the same number of times as the number of copies you want to make. For

button 10 times.

Page 64

Scanning

Basic Information on Scanning........................................ 65

Scanning Originals to a Computer......................................67

Scanning Originals to a Smart Device....................................69

Advanced Scanning.................................................69

Page 65

Scanning

Basic Information on Scanning>Available Scanning Methods

Basic Information on Scanning

What is a "Scan"?

A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data.

You can save scanned data as a digital image such as a JPEG or PDF.

You can then print the image, send it by email, and so on.

Scanning Uses

You can use scanning in a variety of ways to make your life more convenient.

❏ By scanning a paper document and turning it into digital data, you can read it on a computer or a smart device.

❏ By scanning tickets or yers into digital data, you can dispose of the originals and reduce clutter.

❏ By scanning important documents, you can back them up to cloud services or another storage medium, just in

case they get lost.

❏ You can send the scanned photos or documents to friends by email.

❏ By scanning hand-drawn illustrations and so on, you can share them on social media at a much higher quality

than by just taking a photo on your smart device.

❏ By scanning your favorite pages from newspapers or magazines, you can save them and dispose of the originals.

Available Scanning Methods

You can use any of the following methods to scan using this printer.

Scanning to a Computer

ere are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer.

Page 66

Scanning

You can scan easily from the control panel.

Use the scanning application Epson ScanSmart to scan from the computer. You can edit images aer scanning.

Basic Information on Scanning>Recommended File Formats to Suit Your Purpose

Scanning Directly from Smart Devices

You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson Smart Panel application on the smart device.

Recommended File Formats to Suit Your Purpose

Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.

See the following descriptions to choose the best format for what you want to do.

File Format Description

JPEG (.jpg) A le format that allows you to compress the data to be saved. If the compression ratio

is high, the image quality declines, and you cannot convert the image back to the original quality.

This is the standard image format for digital cameras. This format is suitable for images that have many colors.

Page 67

Scanning

PDF (.pdf) A general le format that can be used across dierent operating systems and provides

Scanning Originals to a Computer>Scanning from the Control Panel

File Format Description

the same level of screen display and print result.

You can view PDF les using dedicated PDF reading software or in Web browsers.

Recommended Resolutions to Suit Your Purpose

Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in dpi (dots per inch). e advantage of increasing the resolution is that the details in the image become ne. However, it can also have the following disadvantages.

❏ e le size becomes large

(When you double the resolution, the le size becomes about four times larger.)

❏ Scanning, saving, and reading the image takes a long time

❏ e image becomes too large to t the display or print on the paper

See the table and set the appropriate resolution for the purpose of your scanned image.

Purpose Resolution (Reference)

Displaying on a computer

Sending by email

Printing using a printer 200 to 300 dpi

Up to 200 dpi

Scanning Originals to a Computer

ere are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer.

Scanning from the Control Panel

You can save the scanned image to a computer which is connected to the printer with a USB cable.

Page 68

Scanning

Note:

To use this feature, make sure the following applications are installed on your computer.

❏ Epson ScanSmart (Windows 7 or later, or OS X El Capitan or later)

❏ Epson Event Manager (Windows Vista/Windows XP, or OS X Yosemite/OS X Mavericks/OS X Mountain Lion/Mac OS

X v10.7.x/Mac OS X v10.6.8)

❏ Epson Scan 2 (application required to use the scanner feature)

See the following to check for installed applications.

Scanning Originals to a Computer>Scanning from a Computer

Windows 10: Click the start button, and then check the Epson > Epson Scan 2.

Windows 8.1/Windows 8: Enter the application name in the search charm, and then check the displayed icon.

Windows 7: Click the start button, and then select All Programs. Next, check the Epson ScanSmart, and the EPSON folder > Epson Scan 2.

Windows Vista/Windows XP: Click the start button, and then select All Programs or Programs. Next, check the Epson

Soware

Mac OS: Select Go > Applications > Epson

folder > Epson Event Manager, and the EPSON folder > Epson Scan 2.

Soware

Place the originals.

Soware

folder > Epson ScanSmart, and the EPSON folder

Soware

folder > Epson

“Placing Originals on the Scanner Glass” on page 31

Press the

button and the button simultaneously to start scanning.

When using Windows 7 or later, or OS X El Capitan or later: Epson ScanSmart automatically starts on your computer, and scanning starts.

Note:

❏ See the Epson ScanSmart help for detailed operation information for the soware. Click Help on the Epson

ScanSmart screen to open the help.

❏ You can not only start scanning from the printer but also from your computer by using Epson ScanSmart.

Scanning from a Computer

You can scan from a computer by using Epson ScanSmart.

is application allows you to scan documents and photos easily, and then save the scanned images in simple steps.

Place the originals.

“Placing Originals on the Scanner Glass” on page 31

Start Epson ScanSmart.

❏ Windows 10

Click the start button, and then select Epson Soware > Epson ScanSmart.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7

Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.

Page 69

Scanning

❏ Mac OS

When the Epson ScanSmart screen is displayed, follow the on-screen instructions to scan.

Note: Click Help to view detailed operation information.

Advanced Scanning>Scanning Multiple Photos at the Same Time

Select Go > Applications > Epson Soware > Epson ScanSmart.

Scanning Originals to a Smart Device

Note:

❏ Before scanning, install Epson Smart Panel on your smart device.

❏ Epson Smart Panel screens are subject to change without notice.

❏ Epson Smart Panel contents may vary depending on the product.

Place the originals.

“Placing Originals” on page 30

Start Epson Smart Panel on your smart device.

Select scan menu on the home screen.

Follow the on-screen instructions to scan and save the images.

Advanced Scanning

Scanning Multiple Photos at the Same Time

Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually.

Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm (0.8 in.) away from each other.

Page 70

Scanning

Note:

e photos should be larger than 15×15 mm (0.6×0.6 in.).

Start Epson ScanSmart.

❏ Windows 10

❏ Windows 8.1/Windows 8

❏ Windows 7

❏ Mac OS

When the Epson ScanSmart screen is displayed, follow the on-screen instructions to scan.

Advanced Scanning>Scanning Multiple Photos at the Same Time

Click the start button, and then select Epson Soware > Epson ScanSmart.

Enter the application name in the search charm, and then select the displayed icon.

Click the start button, and then select All Programs > Epson Soware > Epson ScanSmart.

Select Go > Applications > Epson Soware > Epson ScanSmart.

Scanned photos are saved as individual images.

Page 71

Maintaining the Printer

Checking the Ink Levels............................................. 72

Improving Print, Copy, and Scan Quality.................................72

Cleaning the Printer................................................77

Cleaning Spilled ink................................................78

Checking the Total Number of Pages Fed rough the Printer..................78

Saving Power.....................................................78

Installing or Uninstalling Applications Separately...........................79

Transporting and Storing the Printer....................................84

Page 72

Maintaining the Printer

Improving Print, Copy, and Scan Quality>Checking and Cleaning the Print Head

Checking the Ink Levels

To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.

Important:

Prolonged use of the printer when the ink level is below the lower line could damage the printer.

Related Information

“Relling the Ink Tanks” on page 125

Improving Print, Copy, and Scan Quality

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. If the nozzles are severely clogged, a blank sheet will be printed. When print quality has declined, check feature to check if the nozzles are clogged. If the nozzles are clogged, clean the print head.

Important:

use the nozzle

rst

❏ Do not open the front cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you

may not be able to print.

❏ Head cleaning consumes ink and should not be performed more than necessary.

❏ When ink is low, you may not be able to clean the print head.

❏ If print quality has not improved aer repeating nozzle check and head cleaning 3 times, wait for at least 12

hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We

recommend turning o the printer by using the Cleaning.

button. If print quality has still not improved, run Power

❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

You can check and clean the print head by using the printer's control panel.

Load A4-size plain paper in the printer.

Press the

button to turn o the printer.

Page 73

Maintaining the Printer

Turn the printer on while holding the ashes.

Improving Print, Copy, and Scan Quality>Checking and Cleaning the Print Head

button down, and then release the buttons when the power light

e nozzle check pattern is printed.

Note:

It may take some time to start printing the nozzle check pattern.

Check the printed pattern to see if the print head nozzles are clogged.

❏ A:

All lines are printed. No further steps are needed.

❏ B or close to B

Some nozzles are clogged. Hold the

Print head cleaning starts.

button down for ve seconds until the power light starts ashing.

Note:

It may take some time to start print head cleaning.

❏ C or close to C

If most lines are missing or not printed, this indicates most nozzles are clogged. Run Power Cleaning. For details, see "Related information" below.

When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

Page 74

Maintaining the Printer

Important:

Improving Print, Copy, and Scan Quality>Running Power Cleaning

If print quality has not improved without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend

turning o the printer by using the

Note:

You can also check and clean the print head from the printer driver.

❏ Windows

Click Print Head Nozzle Check on the Maintenance tab.

❏ Mac OS

Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Print Head Nozzle Check

Related Information

“Running Power Cleaning” on page 74

repeating nozzle check and head cleaning 3 times, wait for at least 12 hours

aer

button. If print quality has still not improved, run Power Cleaning.

Running Power Cleaning

Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you

e may need to use this feature to improve the print quality.

❏ You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows.

❏ You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without

printing, but print quality still did not improve.

Before running this feature, read the following instructions.

Important:

Make sure that there is enough ink in the ink tanks.

Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product.

Important:

An interval of 12 hours is required between each Power Cleaning.

Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. unnecessary ink usage, you must wait 12 hours before you try it again.

erefore,

to avoid

Important:

is feature eects the service life of the ink pads. e ink pads reach their capacity earlier by running this feature. If the ink pads have reached the end of their service life, contact Epson Support to request replacement.

Note:

When the ink levels are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing may remain.

Page 75

Maintaining the Printer

Related Information

“Checking and Cleaning the Print Head” on page 72

Improving Print, Copy, and Scan Quality>Aligning the Print Head

Running Power Cleaning (Windows)

Access the printer driver window.

Click Power Cleaning on the Maintenance tab.

Follow the on-screen instructions.

Running Power Cleaning (Mac OS)

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax) and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

Click Power Cleaning.

Follow the on-screen instructions.

Preventing nozzle clogging

Always use the power button when turning the printer on and o.

Check that the power light is o before you disconnect the power cord.

ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it

e from drying, make sure the print head is capped properly to prevent the ink from drying.

When the power cord is unplugged or a power outage occurs while the printer is in operation, the print head may not be capped properly. If the print head is le as it is, it will dry out causing nozzles (ink outlets) to clog.

In these cases, turn the printer on and o again as soon as possible to cap the print head.

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

Aligning the Print Head - Windows

Load A4-size plain paper in the printer.

Access the printer driver window.

Click Print Head Alignment on the Maintenance tab.

Page 76

Maintaining the Printer

Follow the on-screen instructions.

Improving Print, Copy, and Scan Quality>Cleaning the Scanner Glass

Aligning the Print Head - Mac OS

Load A4-size plain paper in the printer.

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

Click Print Head Alignment.

Follow the on-screen instructions.

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or scued, clean the roller inside.

Important:

Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.

Make sure there is no dust or stains on the scanner glass and the document cover.

Load A4-size plain paper in the printer.

Start copying without placing the original.

Note:

Repeat this procedure until the paper is not smeared with ink.

Cleaning the Scanner Glass

When the copies or scanned images are smeared, clean the scanner glass.

Important:

Never use alcohol or thinner to clean the printer.

chemicals can damage the printer.

ese

Page 77

Maintaining the Printer

Open the document cover.

Use a so, dry, clean cloth to clean the surface of the scanner glass.

Cleaning the Printer

Important:

❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of

glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.

❏ Do not press the glass surface too hard.

❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan

quality.

Cleaning the Printer

If the components and the case are dirty or dusty, turn o the printer and clean them using a so, clean cloth that has been dampened with water. If you cannot remove the dirt, try adding a small amount of mild detergent to the damp cloth.

Important:

❏ Be careful not to get water onto the printer mechanism or any electrical components. Otherwise, the printer

could be damaged.

❏ Never use alcohol or paint thinner to cleanthe components and the case. ese chemicals can damage them.

Page 78

Maintaining the Printer

Saving Power>Saving Power - Windows

Cleaning Spilled ink

If ink has been spilled, clean it up in the following ways.

❏ If ink adheres to the area around the tank, wipe it o using a napless, clean cloth or cotton swab.

❏ If ink spills on the desk or oor, wipe it o immediately. When ink is dried, it will be dicult to remove the

smear. To prevent the smear from spreading, blot the ink with a dry cloth, and then wipe it with a moist cloth.

❏ If ink gets on your hands, wash them with water and soap.

Checking the Total Number of Pages Fed Through the Printer

You can check the total number of pages fed through the printer. e information is printed together with the nozzle check pattern.

Load A4-size plain paper in the printer.

Press the

Turn the printer on while holding the ashes.

Note:

You can also check the total number of pages fed from the printer driver.

❏ Windows

Click Printer and Option Information on the Maintenance tab.

❏ Mac OS

Apple menu > System Preferences > Printers & Scanners (or Print & Scan, Print & Fax) > Epson(XXXX) > Options & Supplies > Utility > Open Printer Utility > Printer and Option Information

button to turn o the printer.

button down, and then release the buttons when the power light

Saving Power

printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can

e adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please consider the environment before making any change.

Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not connected to the network for 30 minutes.

Saving Power - Windows

Access the printer driver window.

Click Printer and Option Information on the Maintenance tab.

Page 79

Maintaining the Printer

Do one of the following.

Note:

Your produ c t may h ave th e Power O Timer feature or Power O If Disconnected and Power O If Disconnected features depending on the location of purchase.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To

make the printer turn o automatically, select the time period as the Power O Timer setting, and click Send.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To

make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If Disconnected setting, and then click Send.

Click OK.

Installing or Uninstalling Applications Separately>Installing the Applications Separ

Saving Power - Mac OS

…

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

Click Printer Settings.

Do one of the following.

Note:

Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features depending on the location of purchase.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To

make the printer turn o automatically, select the time period as the Power O Timer setting, and click Apply.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To

make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If Disconnected setting, and then click Apply.

Installing or Uninstalling Applications Separately

Connect your computer to the network and install the latest version of applications from the website. Log in to your computer as an administrator. Enter the administrator password if the computer prompts you.

Installing the Applications Separately

Note:

When reinstalling an application, you need to uninstall it rst.

Make sure the printer and the computer are available for communication, and the printer is connected to the Internet.

Page 80

Maintaining the Printer

Start EPSON

e screenshot is an example on Windows.

Soware

Updater.

Installing or Uninstalling Applications Separately>Installing the Applications Separ

…

For Windows, select your printer, and then click

Select the items you want to install or update, and then click the install button.

Important:

to check for the latest available applications.

Do not turn o or unplug the printer until the update is complete. Doing so may result in malfunction of the printer.

Note:

❏ You can download the latest applications from the Epson website.

http://www.epson.com

❏ If you use Windows Server operating systems, you cannot use Epson

applications from the Epson website.

Related Information

“Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 173

& “Uninstalling Applications” on page 82

Soware

Checking if a genuine Epson printer driver is installed - Windows

Updater. Download the latest

You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.

Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.

Page 81

Maintaining the Printer

❏ Windows Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2019/Windows Server 2016/

Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2

Click the printer icon, and then click Print server properties at the top of the window.

❏ Windows Vista/Windows Server 2008

Right-click on the Printers folder, and then click Run as administrator > Server Properties.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

From the File menu, select Server Properties.

Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

Installing or Uninstalling Applications Separately>Installing the Applications Separ

…

Related Information

“Installing the Applications Separately” on page 79

Checking if a genuine Epson printer driver is installed - Mac OS

You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.

Page 82

Maintaining the Printer

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.

Installing or Uninstalling Applications Separately>Uninstalling Applications

Related Information

“Installing the Applications Separately” on page 79

Adding the Printer (for Mac OS Only)

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax).

Click +, and then select Add Other Printer or Scanner.

Select your printer, and then select your printer from the Use.

Click Add.

Note:

If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.

Uninstalling Applications

Uninstalling Applications - Windows

Press the

Quit all running applications.

button to turn o the printer.

Page 83

Maintaining the Printer

Open Control Panel:

❏ Windows 10/Windows Server 2019/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel.

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server

2003 R2/Windows Server 2003

Click the start button and select Control Panel.

Open Uninstall a program (or Add or Remove Programs):

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2019/Windows Server

2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Select Uninstall a program in Programs.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Add or Remove Programs.

Installing or Uninstalling Applications Separately>Uninstalling Applications

Select the application you want to uninstall.

You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before uninstalling.

Uninstall the applications:

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2019/Windows Server

2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Click Uninstall/Change or Uninstall.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Change/Remove or Remove.

Note: If the User Account Control window is displayed, click Continue.

Follow the on-screen instructions.

Uninstalling Applications - Mac OS

Download the Uninstaller using EPSON Soware Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

Press the

To uninstall the printer driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list.

Quit all running applications.

button to turn o the printer.

Page 84

Maintaining the Printer

Select Go > Applications > Epson

Select the application you want to uninstall, and then click Uninstall.

Important:

Transporting and Storing the Printer

Soware

> Uninstaller.

e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer driver again.

Note:

If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall, and then drag it to the trash icon.

Related Information

“Application for Updating

Soware

and Firmware (EPSON

Soware

Updater)” on page 173

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the rmware. Make sure you use the latest version of the applications and rmware.

Make sure that the printer and the computer are connected, and the computer is connected to the internet.

Start EPSON

Important:

Soware

Updater, and update the applications or the

rmware.

Do not turn o the computer or the printer until the update is complete; otherwise, the printer may malfunction.

Note:

If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater. Check for the latest versions of the applications from your local Epson website.

http://www.epson.com

Transporting and Storing the Printer

When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer.

Turn o the printer by pressing the

button.

Page 85

Maintaining the Printer

Make sure the power light turns

Important:

Transporting and Storing the Printer

and then unplug the power cord.

o,

Unplug the power cord when the power light is position causing the ink to dry, and printing may become impossible.

Disconnect all cables such as the power cord and USB cable.

Remove all of the paper from the printer.

Make sure there are no originals on the printer.

Make sure to install the cap onto the ink tank securely.

Otherwise, the print head does not return to the home

o.

Close the ink tank cover securely.

Prepare to pack the printer as shown below.

Page 86

Maintaining the Printer

Place the printer in the plastic bag and fold it closed.

10.

Pack the printer in its box using the protective materials.

Transporting and Storing the Printer

Page 87

Maintaining the Printer

Important:

Transporting and Storing the Printer

❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the

printer, placing it vertically, or turning it upside down; otherwise ink may leak.

❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature

changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.

❏ Do not put opened ink bottles in the box with printer.

If print quality has declined the next time you print, clean and align the print head.

Related Information

“Checking and Cleaning the Print Head” on page 72

& & “Aligning the Print Head” on page 75

Page 88

Solving Problems

Printer Does Not Work as Expected..................................89

e

Checking Lights and Printer Status.....................................118

Paper Gets Jammed................................................121

It is Time to Rell the Ink........................................... 124

Printing, Copying, and Scanning Quality is Poor...........................129

Cannot Solve Problem..............................................144

Page 89

Solving Problems

The Printer Does Not Work as Expected>The Printer Does Not Turn On or O

The Printer Does Not Work as Expected

The Printer Does Not Turn On or

O

Power Does Not Turn On

e following causes can be considered.

The power cord is not plugged in properly to the electrical outlet.

Solutions

Make sure the power cord is securely plugged in.

The P button was not pressed for long enough.

Solutions

Hold down the

button for a little longer.

Power Does Not Turn O

The P button was not pressed for long enough.

Solutions

Hold down the

To prevent the print head from drying out, turn the printer back on and turn it o by pressing the button.

button for a little longer. If you still cannot turn o the printer, unplug the power cord.

Power Turns O Automatically

The Power O Timer feature or Power O If Inactive and Power O If Disconnected feature is enabled.

Solutions

❏ Windows

Click Printer and Option Information on the printer driver's Maintenance tab.

❏ Disable the Power O If Inactive and Power O If Disconnected settings.

❏ Disable the Power O Timer setting.

❏ Mac OS

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.

❏ Disable the Power O If Inactive and Power O If Disconnected settings.

❏ Disable the Power O Timer setting.

Page 90

Solving Problems

Note:

Your product may have the Power O Timer feature or Power O If Inactive and Power O If Disconnected features depending on the location of purchase.

The Printer Does Not Work as Expected>Paper Does Not Feed Properly

Paper Does Not Feed Properly

No Paper Feeds

e following causes can be considered.

The installation location is inappropriate.

Solutions

Place the printer on a at surface and operate in the recommended environmental conditions.

“Environmental Specications” on page 178

Unsupported paper is being used.

Solutions

Use paper supported by this printer.

“Available Paper and Capacities” on page 163

& “Unavailable Paper Types” on page 165

Paper handling is inappropriate.

Solutions

Follow paper handling precautions.

“Paper Handling Precautions” on page 24

Too many sheets are loaded in the printer.

Solutions

Do not load more than the maximum number of sheets load above the line indicated by the triangle symbol on the edge guide.

“Available Paper and Capacities” on page 163

specied

for the paper. For plain paper, do not

Paper Feeds at a Slant

following causes can be considered.

e

The installation location is inappropriate.

Solutions

Place the printer on a at surface and operate in the recommended environmental conditions.

“Environmental

Specications

” on page 178

Page 91

Solving Problems

The Printer Does Not Work as Expected>Paper Does Not Feed Properly

Unsupported paper is being used.

Solutions

Use paper supported by this printer.

“Available Paper and Capacities” on page 163

& “Unavailable Paper Types” on page 165

Paper handling is inappropriate.

Solutions

Follow paper handling precautions.

“Paper Handling Precautions” on page 24

The paper is loaded incorrectly.

Solutions

Load paper in the correct direction, and slide the edge guide against the edge of the paper.

“Loading Paper in the Rear Paper Feeder” on page 25

Too many sheets are loaded in the printer.

Solutions

Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.

“Available Paper and Capacities” on page 163

Several Sheets of Paper are Fed at a Time

e following causes can be considered.

The installation location is inappropriate.

Solutions

Place the printer on a

“Environmental

surface and operate in the recommended environmental conditions.

at

Specications

” on page 178

Unsupported paper is being used.

Solutions

Use paper supported by this printer.

“Available Paper and Capacities” on page 163

& & “Unavailable Paper Types” on page 165

Page 92

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

Paper handling is inappropriate.

Solutions

Follow paper handling precautions.

“Paper Handling Precautions” on page 24

The paper is moist or damp.

Solutions

Load new paper.

Static electricity is causing sheets of paper to stick to each other.

Solutions

Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time.

Too many sheets are loaded in the printer.

Solutions

Do not load more than the maximum number of sheets load above the line indicated by the triangle symbol on the edge guide.

“Available Paper and Capacities” on page 163

specied

for the paper. For plain paper, do not

Multiple sheets of paper are loaded.

Solutions

Load one sheet of paper at a time.

Multiple sheets of paper feed at the same time during manual 2-sided printing.

Solutions

Remove any paper that is loaded in the paper source before you reload the paper.

Paper Out Error Occurs

Paper is not loaded in the center of the rear paper feeder.

Solutions

When a paper out error occurs although paper is loaded in the rear paper feeder, reload paper in the center of the rear paper feeder.

Cannot Print

Cannot Print from Windows

Make sure the computer and the printer are connected correctly.

e cause and solution to the problem dier depending on whether or not they are connected.

Page 93

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

Checking the Connection Status

Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.

Double-click the Epson Printer Connection Checker icon on the desktop.

Epson Printer Connection Checker starts.

If there is no icon on the desktop, follow the methods below to start Epson Printer Connection Checker.

❏ Windows 10

Click the start button, and then select Epson Soware > Epson Printer Connection Checker.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7

Click the start button, and then select All Programs > Epson Soware > Epson Printer Connection Checker.

Follow the on-screen instructions to check.

Note:

If the printer name is not displayed, install a genuine Epson printer driver.

“Checking if a genuine Epson printer driver is installed - Windows” on page 80

When you have identied the problem, follow the solution displayed on the screen.

When you cannot solve the problem, check the following according to your situation.

❏

printer is not recognized over a network connection

e

“Cannot connect to a Network” on page 93

❏ e printer is not recognized using a USB connection

“e Printer Cannot Connect by USB (Windows)” on page 95

❏ e printer is recognized, but printing cannot be performed.

“Cannot Print Even ough a Connection has been Established (Windows)” on page 96

Cannot connect to a Network

e problem could be one of the following issues.

Something is wrong with the network devices for Wi-Fi connection.

Solutions

Page 94

Solving Problems

printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.

The Printer Does Not Work as Expected>Cannot Print

Devices cannot receive signals from the wireless router because they are too far apart.

Solutions

moving the computer or the smart device and the printer closer to the wireless router, turn o the

Aer wireless router, and then turn it back on.

When changing the wireless router, the settings do not match the new router.

Solutions

Make the connection settings again so that they match the new wireless router.

The SSIDs connected from the computer or smart device and computer are dierent.

Solutions

When you are using multiple wireless routers at the same time or the wireless router has multiple SSIDs and devices are connected to

Connect the computer or smart device to the same SSID as the printer.

❏ Example of connecting to dierent SSIDs

dierent

SSIDs, you cannot connect to the wireless router.

Page 95

Solving Problems

❏ Example of connecting to SSIDs with a dierent frequency range

The Printer Does Not Work as Expected>Cannot Print

A privacy separator on the wireless router is available.

Solutions

Most wireless routers have a separator function that blocks communication between devices within the same SSID. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the separator function on the wireless router. See the manual provided with the wireless router for details.

The IP address is incorrectly assigned.

Solutions

If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.

Print the network connection report, and then check the IP address and the subnet mask assigned to the

printer. To print the network connection report, press the

Restart the wireless router or reset the network settings for the printer.

button on the printer's control panel.

There is a problem with the network settings on the computer.

Solutions

Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer.

Check the network connection of the computer. See the documentation provided with the computer for details.

The Printer Cannot Connect by USB (Windows)

following causes can be considered.

e

The USB cable is not plugged into the electrical outlet correctly.

Solutions

Connect the USB cable securely to the printer and the computer.

Page 96

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

There is a problem with the USB hub.

Solutions

If you are using a USB hub, try to connect the printer directly to the computer.

There is a problem with the USB cable or the USB inlet.

Solutions

If the USB cable cannot be recognized, change the port, or change the USB cable.

Cannot Print Even Though a Connection has been Established (Windows)

e following causes can be considered.

There is a problem with the software or data.

Solutions

❏ Make sure that a genuine Epson printer driver (EPSON XXXXX) is installed. If a genuine Epson

printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver.

❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a

lower resolution or a smaller size.

❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then

reinstalling the printer driver.

❏ You may be able to clear the problem by updating the

soware

“Checking if a genuine Epson printer driver is installed - Windows” on page 80

& & “Checking if a genuine Epson printer driver is installed - Mac OS” on page 81 & “Installing or Uninstalling Applications Separately” on page 79 & “Updating Applications and Firmware” on page 84

status, use the

soware

update tool.

soware

to the latest version. To check the

There is a problem with the printer's status.

Solutions

Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer status. If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Page 97

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

There is still a job waiting to be printed.

Solutions

Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu.

The printer is pending or

Solutions

Click Print Queue on the printer driver's Maintenance tab.

If the printer is oine or pending, clear the oine or pending setting from the Printer menu.

oine.

The printer is not selected as the default printer.

Solutions

Right-click the printer icon in Control Panel > View devices and printers (or Printers, Printers and Faxes) and click Set as default printer.

Note:

If there are multiple printer icons, see the following to select the correct printer.

Example)

USB connection: EPSON XXXX Series

Network connection: EPSON XXXX Series (network)

If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

Page 98

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

The printer port is not set correctly.

Solutions

Click Print Queue on the printer driver's Maintenance tab.

Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu.

USB connection: USBXXX, Network connection: EpsonNet Print Port

Suddenly the Printer Cannot Print over a Network Connection

e problem could be one of the following issues.

The network environment has been changed.

Solutions

When you have changed the network environment, such as the wireless router or provider, try making network settings for the printer again.

Connect the computer or smart device to the same SSID as the printer.

Something is wrong with the network devices for Wi-Fi connection.

Solutions

Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order; wireless router, computer or smart device, and then printer. Move the printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again.

The printer is not connected to the network.

Solutions

Press the connection failed, check the network connection report and then follow the printed solutions.

button to print the network connection report. If the report shows that the network

There is a problem with the network settings on the computer.

Solutions

Try accessing any website from your computer to make sure that your computer's network settings are correct. If you cannot access any website, there is a problem on the computer.

Check the network connection of the computer. See the documentation provided with the computer for details.

Page 99

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

There is still a job waiting to be printed.

Solutions

Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all documents from the Printer menu.

The printer is pending or

Solutions

Click Print Queue on the printer driver's Maintenance tab.

If the printer is oine or pending, clear the oine or pending setting from the Printer menu.

oine.

The printer is not selected as the default printer.

Solutions

Right-click the printer icon in Control Panel > View devices and printers (or Printers, Printers and Faxes) and click Set as default printer.

Note:

If there are multiple printer icons, see the following to select the correct printer.

Example)

USB connection: EPSON XXXX Series

Network connection: EPSON XXXX Series (network)

Page 100

Solving Problems

The Printer Does Not Work as Expected>Cannot Print

The printer port is not set correctly.

Solutions

Click Print Queue on the printer driver's Maintenance tab.

Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu.

USB connection: USBXXX, Network connection: EpsonNet Print Port

Cannot Print from Mac OS

Make sure the computer and the printer are connected correctly.

e cause and solution to the problem dier depending on whether or not they are connected.

Checking the Connection Status

Use EPSON Status Monitor to check the connection status for the computer and the printer.

Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

Click EPSON Status Monitor.

When the remaining ink levels are displayed, a connection has been successfully established between the computer and the printer.

Check the following if a connection has not been established.

❏ e printer is not recognized over a network connection

“Cannot connect to a Network” on page 100

❏ e printer is not recognized using a USB connection

“e Printer Cannot Connect by USB (Mac OS)” on page 103

Check the following if a connection has been established.

❏ e printer is recognized, but printing cannot be performed.

“Cannot Print Even ough a Connection has been Established (Mac OS)” on page 103

Cannot connect to a Network

e problem could be one of the following issues.

Something is wrong with the network devices for Wi-Fi connection.

Solutions

100

Epson ET-2814 User guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Guide to This Manual

Searching for Information

Introduction to the Manuals

Printing Only the Pages You Need

About This Manual

Marks and Symbols

Trademarks

Notes on Screenshots and Illustrations

Operating System References

Copyright

Important Instructions

Printer Advisories and Warnings

Safety Instructions

Safety Instructions for Ink

Advisories and Warnings for Setting Up the Printer

Advisories and Warnings for Using the Printer

Protecting Your Personal Information

Advisories and Warnings for Using the Printer with a Wireless Connection

Advisories and Warnings for Transporting or Storing the Printer

Part Names and Functions

Part Names and Functions

Guide to the Control Panel

Buttons and Functions

Checking Lights and Printer Status

Loading Paper

List of Paper Type

Paper Handling Precautions

Loading Paper in the Rear Paper Feeder

Loading Envelopes in the Rear Paper Feeder

Loading Various Paper

Loading Pre-punched Paper

Loading Long Papers

Placing Originals

Placing Originals on the Scanner Glass

Printing

Printing Documents

Printing from a Computer - Windows

Printing from a Computer - Mac OS

Printing Documents from Smart Devices (iOS)

Printing Documents from Smart Devices (Android)

Printing on Envelopes

Printing on Envelopes from a Computer (Windows)

Printing on Envelopes from a Computer (Mac OS)

Printing Web Pages

Printing Web Pages from a Computer

Printing Web Pages from Smart Devices

Printing Using a Cloud Service

Copying

Making Multiple Copies

Copying Basics

Scanning

Basic Information on Scanning

What is a "Scan"?

Scanning Uses

Available Scanning Methods

Recommended File Formats to Suit Your Purpose

Recommended Resolutions to Suit Your Purpose

Scanning Originals to a Computer

Scanning from the Control Panel

Scanning from a Computer

Scanning Originals to a Smart Device

Advanced Scanning

Scanning Multiple Photos at the Same Time

Maintaining the Printer

Checking the Ink Levels

Improving Print, Copy, and Scan Quality

Checking and Cleaning the Print Head

Running Power Cleaning

Preventing nozzle clogging

Aligning the Print Head

Cleaning the Paper Path for Ink Smears

Cleaning the Scanner Glass

Cleaning the Printer

Cleaning Spilled ink

Checking the Total Number of Pages Fed Through the Printer