Epson EPI-4000 User Manual

EPSON AMERICA INC.

Product Support Bulletin

EPSON

Subject: Date: 4/3/91

Page(s): 1 of 11

Epson printers issue beep tones and/or displays error codes when certain error conditions exist. Those beeps or codes can assist you in locating and repairing customer’s printers. The following error codes are listed by product name.

EPl-4000 Display Codes

PE Co IL

Laser & Non-Impact Printer Error Codes

PSB No: Originator: JV

Paper End (out) detected Cover open Ink low Ink End (out) Paper jam

P-0077

E8 - YY (blinking)

E9 (blinking) E0 (blinking) bF

(blinking) (blinking) (blinking)

*-)

YY (blinking)

*--)

YY (blinking)

Heater error (broken heater wire) Contact error (heater fan or thermistor contact) CO34 DVR board error

CO34 Main board software Error I

(YY will be a number from 66(H) to 7D(H))

CO34 Main board software Error II

(YY will be a number from 02(H) to XB(H)) Board contact error, CO34 Main board hardware

(YY will be one of the following numbers: 80,81,84,85,

86,87,8A, 8C)

CO34 Main board hardware error

Abnormal voltage

Buffer overflow for fonts

EPl-4000 cont.

PSB No: P-0077 Page: 2 of 11

bo CE PS Lr LE dP

EPL-6000/ActionLaser/ActionLaser+ LCD Codes

CHANGE DRUM

COVER OPEN

Buffer overflow for graphics Card error Paper size error Release lever error

Envelope lever error Data processing Depress the Form Feed button

The drum needs to be changed. The drum cartridge may not be installed, the cartridge may not be installed

properly or the cartridge may be defective.

Printer cover is open CPU ERROR ERROR 10 ERROR 11 ERROR 12 ERROR 20

ERROR 21 ERROR 22 ERROR 30

ERROR 31 ERROR 32

Printer’s CPU has made a calculation error Program ROM error Font cartridge or identity cartridge checksum error

RAM error Memory overflow Print overrun error

Receive

Memory error

Scanner error

Heater (Heat Roller Unit) error

buffer overflow

EPL-6000 cont.

PSB No: P-0077 Page: 3 of 11

ERROR 33 ERROR 40 FONT CARD ERROR INSERTION ERROR

PAPER EMPTY

PAPER JAM PAPER SIZE ERROR

PS CHANGE

Thermistor error

Parity / Framing error Font cartridge is bad (or is not inserted) correctly Paper is not inserted correctly or has jammed at the paper

tray

No paper in the paper cassette Paper cassette is not installed properly Paper cassette lid is open Paper sensor is bad

Paper is jammed inside the printer Paper setting does not match the size of the paper in the

paper cassette Paper size requested by the host conflicts with the

SelecType setting

EPL-7000 LCD Codes NOTE:

In some

This requires you to correct the problem and then press the CONTINUE

button to dear the error. set to ON, some errors may clear automatically even though the problem remains.

Status messages are preceded by [S], warning messages are preceded by

[W], and error messages are preceded by [E]. In some cases the message

you see on your display also shows the printer mode.

[E] ADD MEMORY FOR CH-X

The printer has insufficient memory available in the channel displayed.

[E] CARD MEMORY OVERFLOW

This message indicates that the combined memory requirement of the cards in slots A and B exceeds 4 Mbytes.

cases, the

red

CONTINUE

However, if the

light flashes when an error

AUTO

CONT option in SelecType is

detected.

EPL-7000 cont.

[S] COPY END X/X

Multiple-copy printing is cancelled (you pressed the COPY END button when

the printer was off line).

[E] COVER OPEN

The printer cover is open or the imaging cartridge is not installed.

[S] DATA

The printer has received data but is not yet printing, or the printer has received

data and is off line.

[E] FEED JAM

Paper is not feeding into the printer from the specified cassette or has jammed on its way into the printer.

PSB No: P-0077 Page: 4 of 11

[S] GRAPHIC DRAWING

Graphics are being created.

[E] ILLEGAL CARD

A card or cartridge in a particular slot cannot be read.

[S] INlTlALlZE

The printer is being initialized (reset) to the factory settings.

[E] INSUFF. MEMORY

The printer has insufficient memory available for the task you have given it. This error can also be cleared by turning the printer off and back on again.

However, it may be necessary to simplify the page you are trying to print or add more memory to the printer.

[E] PAGE BUFFER FULL

Text or graphics data has filled the printer’s buffer and an incomplete page is

ejected.

[S] PAPER FEEDING

The printer is feeding paper.

[E] PAPER JAM

Paper is not being fed into the printer or paper is jammed inside the paper path.

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