Smartinska 106
SLO-1001 Ljubljana
Tel: 00386.61.1853411
Fax: 00386.61.1400126
SPAIN :
EPSON IBERICA, S.A.
Avda. Roma 18-26,
08290 Cerdanyola del Valles,
Barcelona, SPAIN
Tech. Help Desk: 902.404142
E-mail: soporte@epson.es
Web Address:
http://www.epson.es
SWEDEN :
Tech. Help Desk: 077 140 01 34
Web Address:
http://www.epson.se
SWITZERLAND :
EXCOM Service AG
Moosacher Str. 6
CH-8820 Wadenswil
Tel: 01.7822111
Fax: 01.7822349
Web Address:
http://www.excom.ch
TURKEY :
Romar Pazarlama
Sanayi ve TIC. A.S.
Rihtim Cad. No. 201
Tah ir H an
TR-Karakoy-Istanbul
Tel: 0090.212.2520809
Fax: 0090.212.2580804
UNITED KINGDOM :
EPSON (UK) Ltd.
Campus 100, Maylands Avenue
Hemel Hempstead,
Herts, HP2 7TJ
Tech. Help Desk: 0990 133640
Web Address:
http://www.epson.co.uk
YUGOSLAVIA :
BS Procesor d.o.o.
Hadzi Nikole Zivkovica 2
11000 Beograd
Tel: 00381.11.639610
Fax: 00381.11.639610
< NORTH, CENTRAL AMERICA & CARIBBEANI ISLANDS >
CANADA :
Epson Canada, Ltd.
100 Mural Street, Suite 300
Richmond Hill, Ontario
CANADA L4B IJ3
Tel: 905-709-3839
Web Address:
http://www.epson.com
COSTA RICA :
Epson Costa Rica, S.A.
Dela Embajada Americana,
200 Sur y 300 Oeste
Apartado Postal 1361-1200 Pavas
San Jose, Costa Rica
Tel: (506) 210-9555
Web Address:
http://www.epsoncr.com
< SOUTH AMERICA >
ARGENTINA :
Epson Argentina S.A.
Avenida Belgrano 964/970
Capital Federal
1092, Buenos Aires, Argentina
Tel: (54 11) 4346-0300
Web Address:
http://www.epson.com.ar
BRAZIL :
Epson Do Brasil Ltda.
Av. Tucunare, 720
Tambore Barueri,
Sao Paulo, SP 0646-0020, Brazil
Tel: (55 11) 4196-6100
Web Address:
http://www.epson.com.br
MEXICO :
Epson Mexico, S.A. de C.V.
Boulevard Manuel Avila
Camacho 389
Edificio 1 Conjunto Legaria
Col. Irrigacion, C.P. 11500
Mexico, DF
Tel: (52 55) 1323-2052
Web Address:
http://www.epson.com.mx
U. S. A. :
Epson America, Inc.
3840 Kilroy Airport Way
Long Beach, CA 90806
Tel: 562-276-4394
Web Address:
http://www.epson.com
CHILE :
Epson Chile S.A.
La Concepcion 322 Piso 3
Providencia, Santiago,Chile
Tel: (562) 200-3400
Web Address:
http://www.epson.cl
EPSON (BEIJING)
TECHNOLOGY SERVICE
CO.,LTD.CHENDU
BRANCH
A. The Guoxin Plaza,
NO.77, Xiyu
Street,Chengdu
Zip code: 610015
Tel: 028-86198420
Fax: 028-86198255
HONGKONG :
EPSON Technical
Support Centre
(Information Centre)
Units 516-517, Trade Square,
681 Cheung Sha Wan Road,
Cheung Sha Wan, Kowloon,
HONG KONG
Tech. Hot Line: (852) 2827 8911
Fax: (852) 2827 4383
Web Address:
http://www.epson.com.hk
JAPAN :
SEIKO EPSON
CORPORATION
SHIMAUCHI PLANT
VD Customer Support Group:
4897 Shimauchi, Matsumoto-shi,
Nagano-ken, 390-8640 JAPAN
Tel: 0263-48-5438
Fax: 0263-48-5680
http://www.i-love-epson.co.jp
KOREA :
EPSON KOREA CO., LTD
27F Star Tower,737
Yeoksam-dong,Gangnam-gu,
Seoul,135-984 KOREA
Tel: 82-2-558-4270
Fax: 82-2-558-4272
http://www.epson.co.kr
MALAYSIA :
EPSON TRADING
(MALAYSIA) SDN. BHD.
3rd Floor, East Tower, Wisma
Consplant 1
No.2, Jalan SS 16/4,
47500 Subang Jaya,
Malaysia.
Tel: 03 56 288 288
Fax: 03 56 288 388
Smartinska 106
SLO-1001 Ljubljana
Tel: 00386.61.1853411
Fax: 00386.61.1400126
SPAIN :
EPSON IBERICA, S.A.
Avda. Roma 18-26,
08290 Cerdanyola del Valles,
Barcelona, SPAIN
Tech. Help Desk: 902.404142
E-mail: soporte@epson.es
Web Address:
http://www.epson.es
SWEDEN :
Tech. Help Desk: 077 140 01 34
Web Address:
http://www.epson.se
SWITZERLAND :
EXCOM Service AG
Moosacher Str. 6
CH-8820 Wadenswil
Tel: 01.7822111
Fax: 01.7822349
Web Address:
http://www.excom.ch
TURKEY :
Romar Pazarlama
Sanayi ve TIC. A.S.
Rihtim Cad. No. 201
Tah ir H an
TR-Karakoy-Istanbul
Tel: 0090.212.2520809
Fax: 0090.212.2580804
UNITED KINGDOM :
EPSON (UK) Ltd.
Campus 100, Maylands Avenue
Hemel Hempstead,
Herts, HP2 7TJ
Tech. Help Desk: 0990 133640
Web Address:
http://www.epson.co.uk
YUGOSLAVIA :
BS Procesor d.o.o.
Hadzi Nikole Zivkovica 2
11000 Beograd
Tel: 00381.11.639610
Fax: 00381.11.639610
< NORTH, CENTRAL AMERICA & CARIBBEANI ISLANDS >
CANADA :
Epson Canada, Ltd.
100 Mural Street, Suite 300
Richmond Hill, Ontario
CANADA L4B IJ3
Tel: 905-709-3839
Web Address:
http://www.epson.com
COSTA RICA :
Epson Costa Rica, S.A.
Dela Embajada Americana,
200 Sur y 300 Oeste
Apartado Postal 1361-1200 Pavas
San Jose, Costa Rica
Tel: (506) 210-9555
Web Address:
http://www.epsoncr.com
< SOUTH AMERICA >
ARGENTINA :
Epson Argentina S.A.
Avenida Belgrano 964/970
Capital Federal
1092, Buenos Aires, Argentina
Tel: (54 11) 4346-0300
Web Address:
http://www.epson.com.ar
BRAZIL :
Epson Do Brasil Ltda.
Av. Tucunare, 720
Tambore Barueri,
Sao Paulo, SP 0646-0020, Brazil
Tel: (55 11) 4196-6100
Web Address:
http://www.epson.com.br
MEXICO :
Epson Mexico, S.A. de C.V.
Boulevard Manuel Avila
Camacho 389
Edificio 1 Conjunto Legaria
Col. Irrigacion, C.P. 11500
Mexico, DF
Tel: (52 55) 1323-2052
Web Address:
http://www.epson.com.mx
U. S. A. :
Epson America, Inc.
3840 Kilroy Airport Way
Long Beach, CA 90806
Tel: 562-276-4394
Web Address:
http://www.epson.com
CHILE :
Epson Chile S.A.
La Concepcion 322 Piso 3
Providencia, Santiago,Chile
Tel: (562) 200-3400
Web Address:
http://www.epson.cl
EPSON (BEIJING)
TECHNOLOGY SERVICE
CO.,LTD.CHENDU
BRANCH
A. The Guoxin Plaza,
NO.77, Xiyu
Street,Chengdu
Zip code: 610015
Tel: 028-86198420
Fax: 028-86198255
HONGKONG :
EPSON Technical
Support Centre
(Information Centre)
Units 516-517, Trade Square,
681 Cheung Sha Wan Road,
Cheung Sha Wan, Kowloon,
HONG KONG
Tech. Hot Line: (852) 2827 8911
Fax: (852) 2827 4383
Web Address:
http://www.epson.com.hk
JAPAN :
SEIKO EPSON
CORPORATION
SHIMAUCHI PLANT
VD Customer Support Group:
4897 Shimauchi, Matsumoto-shi,
Nagano-ken, 390-8640 JAPAN
Tel: 0263-48-5438
Fax: 0263-48-5680
http://www.i-love-epson.co.jp
KOREA :
EPSON KOREA CO., LTD
27F Star Tower,737
Yeoksam-dong,Gangnam-gu,
Seoul,135-984 KOREA
Tel: 82-2-558-4270
Fax: 82-2-558-4272
http://www.epson.co.kr
MALAYSIA :
EPSON TRADING
(MALAYSIA) SDN. BHD.
3rd Floor, East Tower, Wisma
Consplant 1
No.2, Jalan SS 16/4,
47500 Subang Jaya,
Malaysia.
Tel: 03 56 288 288
Fax: 03 56 288 388
• Problem Check Sheets ............................... 39
• International Warranty Conditions...............41
English
29
Safety Instructions
Important Information
Please read the following important information about your projector.
Important safety information
Warning :
Never look into the projector lens when the lamp is switched on as the bright light can
damage your eyes. Never let children look into the lens when it is on.
Warning :
Never open any covers on the projector except the lamp cover. Dangerous electrical voltages
inside the projector can cause severe injury. Except as specifically directed in the User’s
Guide supplied, do not attempt to service this product yourself. Refer all servicing to
qualified service personnel.
Warning :
Keep the plastic bags for the projector, accessories and optional parts out of the reach of
children. Children covering their heads with bags may result in death by suffocation. Be
particularly careful around small children.
30
Caution :
When you replace the lamp, never touch the new bulb with your bare hands. The invisible
residue left by the oil on your hands may be shorten the bulb life. Use a cloth or gloves to
handle the new bulb.
Safety Instructions
Follow these safety instructions when setting up and using the projector :
• Do not place the projector on an unstable cart, stand, or table.
• Do not use the projector near water or sources of heat.
• Use the type of power source indicated on the projector. If you are not sure of
the power available, consult your dealer or local electricity company.
• Place the projector near a wall outlet where the plug can be easily unplugged.
• Check the specifications of the power cable. Using an inappropriate power
cable could result in fire or electric shock.
The power cable supplied with the projector is intended to comply with power
supply requirements for the country of purchase.
If using the projector overseas, check the power supply voltage and outlet shape
that conform to the local standards, and purchase a proper power cable in the
country.
• Take the following precautions when handling the plug. Failure to comply with
these precautions could result in fire or electric shock.
· Do not insert the plug into an outlet with dust present.
· Insert the plug firmly into the outlet.
· Do not handle the plug with wet hands.
• Do not overload wall outlets, extension cables or multi-socket devices. This
can cause fire or electric shock.
• Do not place the projector where the cable can be stepped on. It may result in
fraying or damage to the plug.
• Unplug the projector from the wall outlet before cleaning. Use a damp cloth
for cleaning. Do not use liquid or aerosol cleaners.
• Do not block the slots and opening in the projector case. They provide
ventilation and prevent the projector from overheating. Do not place the
projector on a sofa, rug or other soft surface, or in a closed-in cabinet unless
proper ventilation is provided.
• Never push objects of any kind through cabinet slots. Never spill liquid of any
kind into the projector.
• Unplug the projector when it will not be used for extended periods.
• Do not place the projector and remote control on top of heat producing
equipment or in a heated place, such as a car.
English
31
Safety Instructions
• Unplug the projector from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
· When the power cable or plug is damaged or frayed.
· If liquid has been spilled into the projector, or it has been exposed to rain or
water.
· If it does not operate normally when you follow the operating instructions, or if
it exhibits a distinct change in performance, indicating a need for service.
· If it has been dropped or the housing has been damaged.
• The internal projector components consist of many glass parts such as the
lens and projection lamp.
The lamp is fragile, and can easily break. If the lamp breaks, handle the projector
with extreme care to avoid injury from broken glass, and contact your dealer or
the nearest address provided on page
41 for repairs.
Particular care should be taken when the projector is installed to a ceiling, as
small pieces of glass may fall down when the lamp cover is removed. Be very
careful not to allow such pieces of glass to get into the eyes or mouth.
• Material or paper may get stuck against the air filter underneath the projector
while it is in use. Remove anything from underneath the projector that might
get stuck against the air filter in this way.
• Never try to remove the lamp immediately after use.
Doing so will result in serious burns. Before removing the lamp, turn off the
power supply and wait the time specified in the User’s Guide to allow the lamp to
cool completely.
• A mercury lamp with high internal pressure is used as the projector's light
source. Mercury lamps may make a loud noise when they break. Handle the
lamp with extreme care while observing the following.
If the following points are not observed, injury or poisoning may result.
· Do not damage the lamp or subject it to any impacts.
· Do not use the lamp after the lamp replacement period has elapsed. Once the
lamp replacement period has elapsed, the possibility of the lamp breaking
becomes greater. When the lamp replacement message appears, replace the
lamp with a new one as soon as possible.
· The gases inside mercury lamps contain mercury vapor. If the lamp breaks,
immediately ventilate the room to prevent the gases that are released when the
lamp breaks from being inhaled or coming into contact with the eyes or mouth.
· Do not bring your face close to the projector while it is in use, in order to
prevent the gases that are released when the lamp breaks from being inhaled or
coming into contact with the eyes or mouth.
32
· If the lamp breaks and needs to be replace with a new lamp, contact the place of
purchase or the nearest address provided on page
41 to carry out the
replacement. If the lamp breaks, pieces of broken glass may get scattered
around inside the projector.
· Particular care should be taken when the projector is installed to a ceiling, as
small pieces of glass may fall down when the lamp cover is removed. If
cleaning the projector or replacing the lamp yourself, be very careful not to
allow such pieces of glass to get into the eyes or mouth.
If the lamp breaks and gas from the lamp or fragments of broken glass are
inhaled or get into the eyes or mouth, or if any other ill effects are noticed,
immediately seek medical advice.
In addition, consult your local regulations regarding proper disposal and do not
place in the trash.
• If there is an electrical storm, do not touch the power plug, otherwise you may
receive an electric shock.
• Clean the inside of the projector periodically.
If the inside of the projector has not been cleaned for a long time, dust may build
up and cause fire or electric shocks. Contact your dealer or the nearest address
provided on page 13 to clean inside the projector at least once a year. A charge
will be levied for this service.
• If using a remote control that takes batteries, keep these batteries out of the
reach of children. Batteries are choking hazards and can be very dangerous if
swallowed.
If the batteries are swallowed, seek medical assistance immediately.
• When replacing batteries, take the following precautions.
· Replace the batteries as soon as they run out.
· If the batteries leak, wipe away battery fluid with a soft cloth. If fluid gets on
your hands, wash immediately.
· Do not expose batteries to heat or flame.
· Dispose of used batteries according to local regulations.
· Remove the batteries if you won't be using the projector for a long period of
time.
• Do not stand on the projector or place heavy objects on it.
• If you use adhesives on the ceiling mount to prevent the screws from
loosening, or you use lubricants, oils and so on, the casing may crack and the
projector may fall causing serious injury and serious damage to the projector.
When installing or adjusting the ceiling mount, do not use adhesives to
prevent the screws from loosening and do not use oils or lubricants and so
on.
English
33
Notes on Handling and Storage
Be sure to observe the following precautions to avoid malfunctions, operating
errors or damage to the projector.
Notes on Handling and Storage
• Do not use or store the projector in places which are subject to high and low
extremes of temperature. Furthermore, avoid places where the temperature
may change suddenly.
Be sure to observe the operating temperatures and storage temperatures given in
the User's Guide when using and storing the projector.
• Do not project images while the lens cover is still attached. If projection will be
obscured for a short period, turn on the A/V Mute function; if it will be
obscured for a long period, turn the power off and then turn it back on again.
• Do not set up the projector in places where it might be subjected to vibration
or shocks.
• Do not set up the projector near high-voltage electrical wires or sources of
magnetic fields.
These may interfere with correct operation.
• Do not touch the lens with bare hands.
If fingerprints or grease get onto the lens, it can interfere with the quality of the
projected images. Attach the lens cover to the lens when the projector is not in
use.
• During projection, some points (dots) may appear lit at all times, or they may
be dark at all times.
This is caused by the characteristics of the LCD panel, and is not a sign of a
malfunction. The LCD panel is manufactured using extremely high-precision
technology. However, black dots may appear on the panel, or some red, blue or
green dots may light extremely brightly at times. Furthermore, sometimes stripeshaped color irregularities or brightness irregularities may also appear.
• Remove the batteries from the remote control before storage.
If the batteries are left in the remote control for long periods, they may leak.
• Always attach the lens cover to the lens when not using the projector, to
prevent the lens from becoming dirty or damaged.
• Do not use or store the projector in places where smoke from oil fires or
cigarettes may be present, as it can adversely affect the quality of the
projected images.
34
• The mercury lamp that is used as the projector's light source deteriorates as
a result of normal use and as a result of impacts or other damage, and may
also break with a loud noise, stop working or reach the end of its service life
more quickly.
At such times, the amount of time remaining before the lamp breaks or stops
working may vary greatly depending on the individual lamp characteristics and
the operating environment. These are normal characteristics of mercury lamps.
You should always have a spare lamp ready in case it is needed.
• EPSON takes no responsibility for loss or damage caused by damage to the
projector or operating failures outside normal service warranty conditions.
Lamp Operating Errors
The mercury lamp that is used as the light source for this projector may stop
operating on occasions. This is a normal characteristic of mercury lamps. If the
lamp does not turn on when the projector's power is turned on, remove the lamp
and check if it is broken. If the lamp is not broken, reinstall it. Refer to the User’s Guide for instruction on removing and reinstalling the lamp.
If the lamp is broken replace by a new lamp, or contact your local dealer for further
advise. It is recommended that you have a spare lamp ready at all times in case it is
needed.
Notes on Carrying the Projector
• Turn off the projector power and then disconnect the power cable from the
electrical outlet.
Furthermore, check that all other cables have been disconnected.
• Attach the lens cover to the lens.
• Retract the adjustable foot.
• If your model of projector has a handle, hold the projector by the handle when
carrying it.
English
35
Notes on Handling and Storage
Notes on Transporting the Projector
The internal projector components consist of many glass parts and high-precision
parts. When transporting the projector, take the following measures to protect the
projector any damage that might result from shocks.
When transporting the projector to the manufacturer for repairs
• When transporting the projector, use the packaging and insulation material
that was used at the time of purchase.
If you no longer have the packaging, enclose the projector securely in insulation
material to protect it from shocks, and place it into a strong cardboard container
which is clearly labeled as containing fragile equipment before shipping it.
• When shipping the projector, make sure that the carrier company is equipped
to transport fragile equipment, and be sure to notify them that the contents
are fragile.
When transporting the projector by hand
When carrying the projector with you on trips, use the optional hard
travelling case or soft carrying case to carry the projector.
If travelling by aeroplane, take the projector with you as carry-on luggage.
36
* EPSON is not liable in any way for damage to the projector which occurs while
the projector is being transported.
Power cables for Overseas Use
If using the projector overseas, check the power supply voltage and outlet shape
that conform to the local standards, and purchase a proper power cable in the
country.
Contact an authorized EPSON dealer in one of the countries listed on page 41 for
details on obtaining a proper power cable.
General power cable specifications
The following conditions must be observed regardless of the country of use.
• The power cable must have the approval marks from the standards authority of
• The plug must be of the same shape as the electrical outlets in the country of use.
Examples of standards authorities for different countries
the country where the projector is to be used.
Country name
United States of
America
CanadaCSAGermanyVDE
United KingdomBSINorwayNEMKO
ItalyIMQFinlandFIMKO
AustraliaEANSWFranceUTE
AustriaOV EBelgiumCEBEC
SwitzerlandSEVJapanPSE
SwedenSEMKOChinaCCC
Standards
authority
ULDenmarkDEMKO
Country name
Standards
authority
Note:
The cables for the Unites States and Canada must be SJT or SVT type.
English
37
Utility Software
The software contained in the software CD-ROM that is included with the
projector can also be downloaded from the EPSON web site (http://
www.epson.co.uk). If the software is updated, the latest versions of the software
will also be available from this web site. Furthermore, the EMP Link utility
software that is used to control a projector when the projector is connected to a
computer is also available from this web site.
Please check the EPSON web site (http://www.epson.co.uk) for the latest software
upgrades.
38
Problem Check Sheets
If your projector develops a problem, make a copy of these check sheets and use
them to explain the problem symptoms more exactly when calling for service.
Problems
Power does not turn on
Nothing appears on the screen
A message appears
No image signal is being input
These signals cannot be handled by
this projector.
Blue screen (blue background)
Black screen (black background)
Projected images
User's logo (no message appears)
Image is truncated or small
Only part of the image is displayed
Image is smaller than size of screen
Image has keystone distortion
Several pixels are missing
Image quality is poor
Image is blurry and out of focus
Image contains striped patterns
Image flickers
Characters appear to be missing
Audio (only models with built-in speaker)
No sound is heard
Volume is low
Sound is distorted
Wrong sound is heard
Has the connected equipment been set
to output audio?
Does the sound come out when
external speakers are connected?
(if equipped with an Audio Out port)
Color is poor or too dark
Too dark
Color is poor or too dark (video)
Color is poor or too dark (computer)
Color different from TV/CRT
Menus
Menus appear
Setting Sleep Mode : ON
About (Video)
Lamp h
Video Signal
About (Computer)
Lamp h
Frequency H Hz
V Hz
SYNC Polarity H
V
SYNC Mode
Resolution
Refresh Rate Hz
AUTO
NTSC
Other
Positive
Negative
Positive
Negative
Separate
Composite
Sync on
Green
Menus
Menus appear
Audio
Audio input ( )
Volume ( )
English
39
Problem Check Sheets
Write symptoms here:
Power cable
Connector
Is the connector securely connected?
Computer settings
(Display properties)
LCD display
Resolution
( )
Refresh rate
( Hz )
Is the cable securely connected?
Power switch ON (depends on model)
EMPSerial number
Purchase date: / /
Indicators
(Write down colors and status of
each indicator)
Indicator
Indicator
Indicator
Connectors
Is the connector securely
connected?
What is the name of the port
used for connection?
( )
40
Computer
Win/Mac/EWS
Manufacturer
( )
Model
( )
Laptop/Desktop/Integrated
Panel resolution
( )
Video mode
( )
Video equipment
VCR/DVD/Camera
Manufacturer ( )
Model ( )
When does the problem occur? Before use Immediately after starting to use During use
e.g. always when ..... is done
Other ( )
Frequency of problem Always Sometimes (..... times during .....)
e.g. always when ..... is done
Other ( )
Connection cable
Genuine
Extension m
Part No. ( )
Distributor/amplifier
Part No. ( )
Switch
Part No. ( )
International Warranty Conditions
This projector is provided with a worldwide warranty which covers repairs to the
projector in 48 different countries and regions around the world other than the country
or region of purchase. The details on the warranty card that is included with the
projector are not the international warranty conditions, but are rather the conditions that
apply when receiving service in countries or regions where the warranty is valid.
The international warranty for EPSON projectors only applies to the
following countries and regions.
•Australia •China •Hong Kong •Japan •South Korea •Malaysia •Singapore •Taiwan
•Thailand
The warranty period and terms are given below.
1) This warranty is valid when a warranty card or receipt issued by the country or region
where the projector was purchased is presented.
2) This warranty applies to the provision of after-sales service by EPSON in countries
or regions listed in this book or by an authorized service organization stipulated by
EPSON.
• The validity period is 24 months from the date of purchase.
• If a problem occurs with the projector under normal conditions of use as described in
the User's Guide or on the label attached to the projector within the specified warranty
period, repairs will be carried out free of charge.
• Provision of a replacement projector during the period of servicing is not covered by
this warranty.
3) This warranty does not apply to the following.
a. Problems with consumables (lamp) or optional equipment
b.Damage arising from incorrect use of the projector by the customer, or damage
received during transportation of the projector or from handling the projector in a
way that is contrary to the recommendation given in the booklet and the User's
Guide provided with the projector.
c. Repairs or modifications carried out by a third party who is not EPSON or an
authorized service center designated by EPSON.
d.Problems arising from the use of optional equipment or consumables which are not
genuine EPSON parts or parts specifically authorized by EPSON for use with this
projector.
English
41
International Warranty Conditions
Note:
The power cable supplied with the projector is intended to comply with power supply
requirements for the country or region of purchase. If using the projector overseas,
check the power supply voltage and outlet shape that conform to the local standards,
and purchase a proper power cable in the country or region.
EPSON Projector International Warranty Address List
This address list is current as of the 6th of December 2004.
A more up-to-date contact address can be obtained from the corresponding website
listed here. If you do not find what you need on any of these pages, please visit the main
EPSON home page at www.epson.com.
< EUROPE >
AUSTRIA :
EPSON Support Center
Austria
Tech. Help Desk:
00491805 235470
Web Address:
http://www.epson.at
BELGIUM :
EPSON Support Center
BeNeLux
Tech. Help Desk:
032 702 22082
Web Address:
http://www.epson.be
BULGARIA :
PROSOFT
6. AI Jendov Str.
BG-1113 Sofia
Tel: 00359.2.730.231
Fax: 00359.2.9711049
E-mail: Prosoft@internet-BG.BG
CROATIA :
Recro d.d.
Trg. Sportova 11
HR-10000 Zagreb
Tel: 00385.1.6350.777
Fax: 00385.1.6350.716
E-mail: recro@recro.hr
Web Address:
http://Www.recro.hr
CYPRUS :
CTC- INFOCOM
6a. lonos Str., Engomi
P. O. Box 1744
2406 Nicosia, Cyprus
Tel: 00357.2.458477
Fax: 00357.2.668490
Smartinska 106
SLO-1001 Ljubljana
Tel: 00386.61.1853411
Fax: 00386.61.1400126
SPAIN :
EPSON IBERICA, S.A.
Avda. Roma 18-26,
08290 Cerdanyola del Valles,
Barcelona, SPAIN
Tech. Help Desk: 902.404142
E-mail: soporte@epson.es
Web Address:
http://www.epson.es
SWEDEN :
Tech. Help Desk: 077 140 01 34
Web Address:
http://www.epson.se
SWITZERLAND :
EXCOM Service AG
Moosacher Str. 6
CH-8820 Wadenswil
Tel: 01.7822111
Fax: 01.7822349
Web Address:
http://www.excom.ch
TURKEY :
Romar Pazarlama
Sanayi ve TIC. A.S.
Rihtim Cad. No. 201
Tah ir H an
TR-Karakoy-Istanbul
Tel: 0090.212.2520809
Fax: 0090.212.2580804
UNITED KINGDOM :
EPSON (UK) Ltd.
Campus 100, Maylands Avenue
Hemel Hempstead,
Herts, HP2 7TJ
Tech. Help Desk: 0990 133640
Web Address:
http://www.epson.co.uk
YUGOSLAVIA :
BS Procesor d.o.o.
Hadzi Nikole Zivkovica 2
11000 Beograd
Tel: 00381.11.639610
Fax: 00381.11.639610
< NORTH, CENTRAL AMERICA & CARIBBEANI ISLANDS >
CANADA :
Epson Canada, Ltd.
100 Mural Street, Suite 300
Richmond Hill, Ontario
CANADA L4B IJ3
Tel: 905-709-3839
Web Address:
http://www.epson.com
COSTA RICA :
Epson Costa Rica, S.A.
Dela Embajada Americana,
200 Sur y 300 Oeste
Apartado Postal 1361-1200 Pavas
San Jose, Costa Rica
Tel: (506) 210-9555
Web Address:
http://www.epsoncr.com
MEXICO :
Epson Mexico, S.A. de C.V.
Boulevard Manuel Avila
Camacho 389
Edificio 1 Conjunto Legaria
Col. Irrigacion, C.P. 11500
Mexico, DF
Tel: (52 55) 1323-2052
Web Address:
http://www.epson.com.mx
U. S. A. :
Epson America, Inc.
3840 Kilroy Airport Way
Long Beach, CA 90806
Tel: 562-276-4394
Web Address:
http://www.epson.com
English
43
International Warranty Conditions
< SOUTH AMERICA >
ARGENTINA :
Epson Argentina S.A.
Avenida Belgrano 964/970
Capital Federal
1092, Buenos Aires, Argentina
Tel: (54 11) 4346-0300
Web Address:
http://www.epson.com.ar
BRAZIL :
Epson Do Brasil Ltda.
Av. Tucunare, 720
Tambore Barueri,
Sao Paulo, SP 0646-0020, Brazil
Tel: (55 11) 4196-6100
Web Address:
http://www.epson.com.br
CHILE :
Epson Chile S.A.
La Concepcion 322 Piso 3
Providencia, Santiago,Chile
Tel: (562) 200-3400
Web Address:
http://www.epson.cl
EPSON (BEIJING)
TECHNOLOGY SERVICE
CO.,LTD.CHENDU
BRANCH
A. The Guoxin Plaza,
NO.77, Xiyu
Street,Chengdu
Zip code: 610015
Tel: 028-86198420
Fax: 028-86198255
HONGKONG :
EPSON Technical
Support Centre
(Information Centre)
Units 516-517, Trade Square,
681 Cheung Sha Wan Road,
Cheung Sha Wan, Kowloon,
HONG KONG
Tech. Hot Line: (852) 2827 8911
Fax: (852) 2827 4383
Web Address:
http://www.epson.com.hk
PERU :
Epson Peru S.A.
Av. Del Parque Sur #400
San Isidro, Lima, 27, Peru
Tel: (51 1) 224-2336
Web Address:
http://www.epson.com.pe
VENEZUELA :
Epson Venezuela S.A.
Calle 4 con Calle 11-1
Edf. Epson -- La Urbina Sur
Caracas, Venezuela
Tel: (58 212) 240-1111
Web Address:
http://www.epson.com.ve
JAPAN :
SEIKO EPSON
CORPORATION
SHIMAUCHI PLANT
VD Customer Support Group:
4897 Shimauchi, Matsumoto-shi,
Nagano-ken, 390-8640 JAPAN
Tel: 0263-48-5438
Fax: 0263-48-5680
http://www.i-love-epson.co.jp
KOREA :
EPSON KOREA CO., LTD
27F Star Tower,737
Yeoksam-dong,Gangnam-gu,
Seoul,135-984 KOREA
Tel: 82-2-558-4270
Fax: 82-2-558-4272
http://www.epson.co.kr
MALAYSIA :
EPSON TRADING
(MALAYSIA) SDN. BHD.
3rd Floor, East Tower, Wisma
Consplant 1
No.2, Jalan SS 16/4,
47500 Subang Jaya,
Malaysia.
Tel: 03 56 288 288
Fax: 03 56 288 388