Epson EcoTank L3111 User Manual

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User's Guide

NPD5928-02 EN

User's Guide

Contents

About This Manual

Introduction to the Manuals...................5

Using the Manual to Search for Information. . . . . . . 5

Marks and Symbols.........................7

Descriptions Used in this Manual...............7

Operating System References..................7

Important Instructions

Safety Instructions..........................9

Safety Instructions for Ink..................9

Printer Advisories and Warnings............... 9

Advisories and Warnings for Setting Up the

Printer................................10

Advisories and Warnings for Using the Printer. . 10 Advisories and Warnings for Transporting or

Storing the Printer.......................11

Printer Basics

Part Names and Functions...................12

Control Panel............................ 14

Buttons and Functions....................14

Lights and Printer Status.................. 14

Preparing the Printer

Loading Papers........................... 17

Available Paper and Capacities..............17

Loading Paper in the Rear Paper Feed.........19

Loading Envelopes and Precautions.......... 21

Loading Long Papers.....................22

List of Paper Type....................... 22

Placing Originals on the Scanner Glass. . . . . . . . . . 22

Placing Multiple Photos for Scanning at the

Same Time.............................23

Saving Power.............................24

Saving Power - Windows.................. 24

Saving Power - Mac OS................... 25

Printing

Printing from the Printer Driver on Windows. . . . . 26

Accessing the Printer Driver................26

Printing Basics..........................26

Printing on 2-Sides.......................28

Printing Several Pages on One Sheet..........29

Printing and Stacking in Page Order (Reverse

Order Printing).........................29

Printing a Reduced or Enlarged Document.....30

Printing One Image on Multiple Sheets for

Enlargement (Creating a Poster).............31

Printing with a Header and Footer........... 37

Printing a Watermark.....................38

Printing Multiple Files Together.............38

Printing Using the Color Universal Print

Feature...............................39

Adjusting the Print Color..................40

Printing to Emphasize in Lines............40

Printing Clear Bar Codes..................41

Canceling Printing.......................41

Menu Options for the Printer Driver..........42

Printing from the Printer Driver on Mac OS......44

Printing Basics..........................44

Printing Several Pages on One Sheet..........46

Printing and Stacking in Page Order (Reverse

Order Printing).........................46

Printing a Reduced or Enlarged Document.....47

Adjusting the Print Color..................48

Canceling Printing.......................48

Menu Options for the Printer Driver..........48

Making Operation Settings for the Mac OS

Printer Driver..........................50

Canceling the Ongoing Job...................50

Copying

Copying Basics........................... 51

Making Multiple Copies.....................51

Scanning

Scanning from the Control Panel.............. 52

Scanning from a Computer...................52

Scanning Using Epson Scan 2...............52

Relling

Checking the Ink Levels.....................60

Ink Bottle Codes..........................60

Ink Bottle Handling Precautions...............61

Relling the Ink Tanks......................62

Ink

Maintaining the Printer

Checking and Cleaning the Print Head..........66

User's Guide

Contents

Checking and Cleaning the Print Head -

Printer Buttons......................... 66

Checking and Cleaning the Print Head -

Windows..............................67

Checking and Cleaning the Print Head - Mac

OS...................................67

Running Power Cleaning....................68

Running Power Cleaning - Windows..........68

Running Power Cleaning - Mac OS...........69

Aligning the Print Head.....................69

Aligning the Print Head - Windows...........69

Aligning the Print Head - Mac OS............69

Cleaning the Paper Path.....................70

Cleaning the Paper Path for Ink Smears........70

Cleaning the Scanner Glass...................70

Checking the Total Number of Pages Fed

rough the Printer........................71

Checking the Total Number of Pages Fed

rough the Printer - Printer Buttons.........71

Checking the Total Number of Pages Fed

rough the Printer - Windows............. 71

Checking the Total Number of Pages Fed rough

the Printer - Mac OS...............71

Software Information

Application for Scanning Documents and

Images (Epson Scan 2)......................73

Application for Conguring Scanning Operations from the Control Panel (Epson

Event Manager)...........................73

Application for Laying Out Photos (Epson Easy

Photo Print)..............................74

Application for Printing Web Pages (E-Web

Print)(for Windows Only)................... 75

Application for Scanning and Transferring

Images (Easy Photo Scan)....................75

Soware Update Tools (EPSON Soware

Updater)................................76

Installing Applications......................76

Updating Applications and Firmware...........77

Uninstalling Applications....................77

Uninstalling Applications - Windows......... 77

Uninstalling Applications - Mac OS.......... 78

Solving Problems

Checking the Printer Status.................. 80

Lights and Printer Status.................. 80

Checking the Printer Status - Windows........82

Checking the Printer Status - Mac OS.........82

Checking the

Removing Jammed Paper....................83

Removing Jammed Paper from the Rear

Paper Feed.............................83

Removing Jammed Paper from Inside the

Printer................................83

Paper Jam Error Is Not Cleared..............84

Paper Does Not Feed Correctly................85

Paper Jams.............................85

Paper Feeds at a Slant.....................85

Several Sheets of Paper are Fed at a Time. . . . . . . 85

Paper Out Error Occurs...................86

Power and Control Panel Problems.............86

Power Does Not Turn On..................86

Power Does Not Turn O..................86

Power Turns O Automatically..............86

Cannot Print from a Computer................86

Checking the Connection (USB).............86

Checking the Soware and Data. . . . . . . . . . . . . 87

Checking the Printer Status from the

Computer (Windows).....................89

Checking the Printer Status from the

Computer (Mac OS)......................89

Printout Problems.........................90

Printout is Scued or Color is Missing.........90

Banding or Unexpected Colors Appear........90

Colored Banding Appears at Intervals of

Approximately 2.5 cm.................... 90

Blurry Prints, Vertical Banding, or

Misalignment.......................... 91

Print Quality is Poor..................... 91

Paper Is Smeared or Scued................92

Printed Photos are Sticky..................93

Images or Photos are Printed in Unexpected

Colors................................93

Cannot Print Without Margins..............93

Edges of the Image are Cropped During

Borderless Printing...................... 94

Position, Size, or Margins of the Printout

e

Are Incorrect...........................94

Printed Characters Are Incorrect or Garbled. . . . 94

e Printed Image Is Inverted...............94

Mosaic-Like Patterns in the Prints............95

Uneven Colors, Smears, Dots, or Straight

Lines Appear in the Copied Image........... 95

Moiré (Cross-Hatch) Patterns Appear in the

Copied Image.......................... 95

Banding Appears on the Copied Image........95

An Image of the Reverse Side of the Original

Appears in the Copied Image...............95

Soware

Status.................82

User's Guide

Contents

e Printout Problem Could Not be Cleared. . . . 95

Other Printing Problems....................96

Printing Is Too Slow......................96

Printing or Copying Slows Down

Dramatically During Continuous Operation. . . . 96

Cannot Start Scanning......................96

Cannot Start Scanning when Using the

Control Panel.......................... 97

Scanned Image Problems....................97

Uneven Colors, Dirt, Spots, and so on Appear

when Scanning from the Scanner Glass........97

e Image Quality Is Rough................98

Oset Appears in the Background of Images. . . . 98

Text is Blurred..........................98

Moiré Patterns (Web-Like Shadows) Appear. . . . 99

Cannot Scan the Correct Area on the

Scanner Glass.......................... 99

Cannot Preview in umbnail.............. 99

Text is Not Recognized Correctly when

Saving as a Searchable PDF................100

Cannot Solve Problems in the Scanned Image. . 100

Other Scanning Problems...................101

Scanning Is Too Slow....................101

Scanning Slows Down Dramatically During

Continuous Scanning....................101

Scanning Stops when Scanning to PDF/

Multi-TIFF........................... 101

Other Problems..........................101

Slight Electric Shock when Touching the

Printer...............................101

Operation Sounds Are Loud...............102

Application Is Blocked by a Firewall (for

Windows Only)........................102

Ink Spilled............................102

Trademarks.............................110

Where to Get Help........................111

Technical Support Web Site................111

Contacting Epson Support................112

Appendix

Technical Specications....................103

Printer Scanner

Interface Specications...................104

Dimensions...........................105

Electrical Environmental

System Requirements....................106

Regulatory Information....................107

Standards and Approvals for European Model. . 107

Restrictions on Copying..................107

Transporting and Storing the Printer...........107

Specications

....................103

................... 104

.................. 105

Specications

..............106

User's Guide

About This Manual

Introduction to the Manuals

e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson soware applications.

❏ Start Here (paper manual)

Provides you with information on setting up the printer, installing the soware, and so on.

❏ Quick Guide (paper manual)

Provides you with instructions to ensure the safe use of this printer, and basic information on using the printer, solving problems, and so on.

❏ User's Guide (digital manual)

is manual. Provides overall information and instructions on using the printer, and on solving problems.

You can obtain the latest versions of the above manuals with the following methods.

❏ Paper manual

Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.

❏ Digital manual

Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to download the latest ones.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 76

Using the Manual to Search for Information

e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.

User's Guide

About This Manual

Searching by keyword

Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.

Jumping directly from bookmarks

Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.

❏ Wi n d o w s : Ho ld down Alt, and then press ←.

❏ Mac OS: Hold down the command key, and then press ←.

Printing only the pages you need

You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.

❏ To specify a series of pages, enter a hyphen between the start page and the end page.

Example: 20-25

❏ To specify pages that are not in series, divide the pages with commas.

Example: 5, 10, 15

User's Guide

About This Manual

Marks and Symbols

Caution:

Instructions that must be followed carefully to avoid bodily injury.

Important:

Instructions that must be observed to avoid damage to your equipment.

Note:

Provides complementary and reference information.

Related Information

Links to related sections.

Descriptions Used in this Manual

❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS

High Sierra. e content displayed on the screens varies depending on the model and situation.

❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences

depending on the model, the method of operation is the same.

Operating System References

Windows

In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

❏

Microso

❏ Microso

Wi n d o w s® 10 operating system

Wi n d o w s® 8.1 operating system

Wi n d o w s® 8 operating system

Wi n d o w s® 7 operating system

Wi n d o w s Vis ta® operating system

Wi n d o w s® XP operating system

Wi n d o w s® XP Professional x64 Edition operating system

Wi n d o w s Ser v e r® 2016 operating system

Wi n d o w s Ser v e r® 2012 R2 operating system

Wi n d o w s Ser v e r® 2012 operating system

Wi n d o w s Ser v e r® 2008 R2 operating system

User's Guide

About This Manual

❏ Microso® Wi n d o w s Ser v e r® 2008 operating system

❏

Microso

❏ Microso

Mac OS

In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.

Wi n d o w s Ser v e r® 2003 R2 operating system

Wi n d o w s Ser v e r® 2003 operating system

User's Guide

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.

❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following

Web site to learn the meaning of the symbols.

http://support.epson.net/symbols

❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of

other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself, except

as specically explained in the printer's manuals.

❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:

e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations

subject to shocks, vibrations, high temperature or humidity.

❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.

Safety Instructions for Ink

❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink

bottle caps.

❏ If ink gets on your skin, wash the area thoroughly with soap and water.

❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer

a thorough

❏ If ink gets into your mouth, see a doctor right away.

ushing,

see a doctor immediately.

❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.

❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or

handle the ink bottles and ink bottle cap.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

User's Guide

Important Instructions

Advisories and Warnings for Setting Up the Printer

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer's label.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as

loudspeakers or the base units of cordless telephones.

❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place

objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into

the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit

breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the

connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ Place the printer on a

will not operate properly if it is tilted at an angle.

❏ Allow space above the printer so that you can fully raise the document cover.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct

sunlight, strong light, or heat sources.

stable surface that extends beyond the base of the printer in all directions. e printer

at,

Advisories and Warnings for Using the Printer

❏ Do not insert objects through the slots in the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not touch the white at cable and ink tubes inside the printer.

❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Be careful not to trap your ngers when closing the document cover.

❏ Do not press too hard on the scanner glass when placing the originals.

❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when

the ink level is below the lower line could damage the printer.

❏ Always turn the printer o using the

until the

❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical

outlet.

light stops ashing.

button. Do not unplug the printer or turn o the power at the outlet

User's Guide

Important Instructions

Advisories and Warnings for Transporting or Storing the Printer

❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;

otherwise ink may leak.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

User's Guide

Printer Basics

Part Names and Functions

Rear paper feed Loads paper.

Paper support Supports loaded paper.

Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper.

Feeder guard Prevents foreign substance from entering the printer.

Usually keep this guard closed.

Output tray Holds the ejected paper.

Document cover Blocks external light while scanning.

Scanner glass Place the originals.

Control panel Allows you to operate the printer and indicates the printer's status.

User's Guide

Printer Basics

Front cover Open when removing jammed paper inside the printer.

Ink reservoir tank (Ink tank) Supplies ink to the print head.

Ink tank unit Contains the ink tanks.

Ink tank cover Open to rell the ink tank.

Print head Ink is ejected from the print head nozzles underneath.

AC inlet Connects the power cord.

USB port Connects a USB cable to connect with a computer.

User's Guide

Control Panel

Buttons and Functions

Printer Basics

Turns the printer on or o.

Unplug the power cord after checking that the power light is o.

Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20 copies), press this button within one second intervals.

Stops the current operation.

Hold this button down for ve seconds until the

Functions of Button Combinations

Additional functions are available with

+ or

Scan to Computer

Press the computer and scan as a PDF le.

Copy in Draft Mode

Press the

button ashes to run print head cleaning.

dierent

and the or buttons simultaneously to copy in draft mode.

combinations of buttons.

and buttons simultaneously to run software on a USB-connected

Print Nozzle Check Pattern

Turn the printer on while holding down the

button to print the nozzle check pattern.

Lights and Printer Status

When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.

: On

User's Guide

Printer Basics

: Flashing

Light Situation Solutions

Initial ink charging may not be complete. See the Start Here poster to complete initial ink

charging.

No paper is loaded or more than one sheet has been fed at a time.

A paper jam has occurred.

When the power is on or ashing

❏ The printer was not turned o correctly.*

❏ Because the printer was turned o while

operating, the nozzles may have dried and clogged.

* The power was turned o with a power strip or breaker, the plug was pulled out of the outlet, or an electrical failure occurred.

Load paper and press the

Remove the paper and press the button.

If the paper jam error continues after removing the paper and turning the power o and on again, paper may remain inside the printer. Load A4 size paper in

the rear paper feed, and then press the

button to remove the paper inside. Load paper

in the portrait direction.

If the error cannot be cleared, contact Epson support.

❏ After clearing the error by pressing the

button, we recommend performing a nozzle

check. Cancel any pending print jobs.

❏ To turn o the printer, make sure you press the

button.

or button.

When the power is o

The printer has started in recovery mode because the rmware update failed.

Follow the steps below to try to update the rmware again.

1. Connect the computer and the printer with a USB cable.

2. Visit your local Epson website for further instructions.

User's Guide

Printer Basics

Light Situation Solutions

When the B light and the b light ash simultaneously

An ink pad is nearing or at the end of its service life.

When the alternately

A borderless printing ink pad is nearing or at the end of its service life.

light and the b light ash

The ink pads need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue printing is displayed on the computer, press the

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

The borderless printing ink pad need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue printing is displayed on the computer, press the

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

Borderless printing is not available, but printing with a border is available.

. It is not a user-

A printer error has occurred. Open the front cover and remove any paper inside

the printer. Turn the power o and on again.

If the error continues to occur after turning the power o and on again, contact Epson support.

*1 In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specications. e printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.

Related Information

“Removing Jammed Paper” on page 83

& “Contacting Epson Support” on page 112 & “Installing Applications” on page 76

User's Guide

Preparing the Printer

Loading Papers

Available Paper and Capacities

Genuine Epson Paper

Epson recommends using genuine Epson paper to ensure high-quality printouts.

Note:

e availability of paper varies by location. For the latest information on paper available in your area, contact Epson support.

Paper suitable for printing documents

Media Name Size Loading Capacity (Sheets)

Epson Bright White Ink Jet Paper A4 Up to the line indicated by the

triangle symbol on the edge guide.

* Borderless Printing

Paper suitable for printing photos

Media Name Size Loading Capacity

(Sheets)

Epson Ultra Glossy Photo Paper A4, 13×18 cm (5×7 in.)

10×15 cm (4×6 in.) ✓

Epson Premium Glossy Photo Paper A4, 13×18 cm (5×7 in.)

16:9 wide size (102×181 mm), 10×15 cm (4×6 in.)

Epson Premium Semigloss Photo Paper A4

✓

10×15 cm (4×6 in.) ✓

Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.)

10×15 cm (4×6 in.) ✓

Epson Matte Paper-Heavyweight A4 20 -

Epson Photo Quality Ink Jet Paper A4 80 -

Epson Double-Sided Matte Paper A4 1 -

User's Guide

Preparing the Printer

*1 Borderless Printing

*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.

Commercially Available Paper

Plain papers

Media Name Size Loading Capacity (Sheets)

Plain paper

Copy paper

*1 Borderless Printing

*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.

Letter, A4, B5, 16K (195×270 mm ), A5, A6, B6

Legal, 8.5×13 in., Indian-Legal 1 -

User Dened (mm)

54×86 to 215.9×1200

Up to the line indicated by the triangle symbol on the edge guide.

Envelopes

Media Name Size Loading Capacity

(Envelopes)

Envelope Envelope #10, Envelope DL, Envelope C6 10 -

* Borderless Printing

Paper Handling Precautions

❏ Read the instruction sheets supplied with the paper.

❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the

printable side.

User's Guide

Preparing the Printer

❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled

paper may cause paper jams and smears on the printout.

❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.

Using these types of paper causes paper jams and smears on the printout.

❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper

packaging or contact the manufacturer to conrm the paper specications.

Related Information

& “Printer Specications” on page 103

Loading Paper in the Rear Paper Feed

1. Open the feeder guard and pull out the paper support.

2. Slide the edge guides.

User's Guide

Preparing the Printer

3. Load paper at the center of the paper support with the printable side facing up.

Important:

❏ Do not load more than the maximum number of sheets

above the line just under the

❏ Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,

load paper long edge rst.

symbol inside the edge guide.

specied

for the paper. For plain paper, do not load

❏ Pre-punched paper

Note:

❏ Load a single sheet of dened size plain paper with binding holes at the le or right.

❏ Adjust the print position of your le to avoid printing over the holes.

4. Slide the edge guides to the edges of the paper, and then close the feeder guard.

Important:

Do not place objects on the feeder guard. Doing so may prevent paper from feeding.

User's Guide

Preparing the Printer

5. Slide out the output tray.

Note:

Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

Related Information

& “Paper Handling Precautions” on page 18 & “Available Paper and Capacities” on page 17 & “Loading Envelopes and Precautions” on page 21 & “Loading Long Papers” on page 22

Loading Envelopes and Precautions

Loading envelopes short edge rst at the center with the ap facing down, and slide the edge guides to the edges of the envelopes.

❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are

press them down to atten them before loading.

❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the

printout.

pued

up with air,

❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

User's Guide

Preparing the Printer

Related Information

& “Available Paper and Capacities” on page 17 & “Loading Paper in the Rear Paper Feed” on page 19

Loading Long Papers

When loading paper longer than legal size, store the paper support, and then atten the leading edge of the paper.

Related Information

& “Available Paper and Capacities” on page 17 & “Loading Paper in the Rear Paper Feed” on page 19

List of Paper Type

To obtain optimum printing results, select the paper type that suits the paper.

Media Name Media Type

Epson Bright White Ink Jet Paper Plain paper

Epson Ultra Glossy Photo Paper Epson Ultra Glossy

Epson Premium Glossy Photo Paper Epson Premium Glossy

Epson Premium Semigloss Photo Paper Epson Premium Semigloss

Epson Photo Paper Glossy Photo Paper Glossy

Epson Matte Paper-Heavyweight

Epson Double-Sided Matte Paper

Epson Matte

Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet

Placing Originals on the Scanner Glass

Important:

When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.

User's Guide

Preparing the Printer

1. Open the document cover.

2. Remove any dust or stains on the scanner glass.

3. Place the original face-down and slide it to the corner mark.

Note:

A range of 1.5 mm from the bottom edge and right edge of the scanner glass is not scanned.

4. Close the cover gently.

Important:

Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged.

5. Remove the originals aer scanning.

Note:

If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.

Placing Multiple Photos for Scanning at the Same Time

You can scan multiple photos at the same time and save each image, using Photo Mode in Epson Scan 2. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other. e photos should be larger than 15×15 mm.

User's Guide

Preparing the Printer

Note: Enable the umbnail check box at the top of the preview window.

Saving Power

e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please consider the environment before making any change.

Depending on the location of purchase, the printer may have a feature that turns it o automatically if it is not connected for 30 minutes.

Saving Power - Windows

1. Access the printer driver window.

2. Click Printer and Option Information on the Maintenance tab.

3. Do one of the following.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To

make the printer turn o automatically, select the time period as the Power O Timer setting, and click Send.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To

make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If Disconnected setting, and then click Send.

Note:

Your produ c t may h ave th e Power O Timer feature or Power O If Disconnected and Power O If Disconnected features depending on the location of purchase.

4. Click OK.

User's Guide

Preparing the Printer

Saving Power - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click Printer Settings.

Do one of the following.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To

make the printer turn o automatically, select the time period as the Power O Timer setting, and click Apply.

❏ Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To

make the printer turn o automatically, select the time period in the Power O If Inactive or Power O If Disconnected setting, and then click Apply.

Note:

Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features depending on the location of purchase.

User's Guide

Printing

Printing from the Printer Driver on Windows

Accessing the Printer Driver

When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.

Accessing the printer driver from the control panel

❏ Windows 10/Windows Server 2016

Click on the start button, and then select Windows System > Control Panel > Vie w d evi c es and p r inters in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel > Vi e w de v ice s a nd pri n t e r s in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.

❏ Windows 7/Windows Server 2008 R2

Click the start button, and select Control Panel > Vie w dev i ces a n d pr inte r s in Hardware and Sound. Right- click on your printer and select Printing preferences.

❏ Windows Vista/Windows Server 2008

Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences.

Accessing the printer driver from the printer icon on the task bar

e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.

If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one displayed from the control panel. If you double-click this icon, you can check the status of the printer.

Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar.

Printing Basics

Note:

Operations may dier depending on the application. See the application's help for details.

1. Open the

Load paper in the printer if it has not already been loaded.

you want to print.

le

User's Guide

Printing

2. Select Print or Page Setup from the File menu.

3. Select your printer.

4. Select Preferences or Properties to access the printer driver window.

5. Change the settings as necessary.

See the menu options for the printer driver for details.

Note:

❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.

❏ When you select Print Preview, you can see a preview of your document before printing.

6. Click OK to close the printer driver window.

Click Print.

Note:

When you select Print Preview, a preview window is displayed. To change the settings, click Cancel, and then repeat the procedure from step 2.

Related Information

& “Available Paper and Capacities” on page 17 & “Loading Paper in the Rear Paper Feed” on page 19 & “Main Tab” on page 42

User's Guide

Printing

Printing on 2-Sides

You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout.

Note:

❏ is feature is not available for borderless printing.

❏ Flip the paper over to print on the other side when the printer has nished printing the rst side.

❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.

❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.

Related Information

& “Available Paper and Capacities” on page 17

Print Settings

2-sided printing is available when EPSON Status Monitor 3is enabled.

Note: To enable EPSON Status Monitor 3, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

On the printer driver's Main tab, select an option from 2-Sided Printing.

2. Click Settings, make the appropriate settings, and then click OK.

Note: To print a folded booklet, select Booklet.

3. Click Print.

When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.

Related Information

& “Printing Basics” on page 26

“Main Tab” on page 42

User's Guide

Printing

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

Print Settings

On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.

Note:

is feature is not available for borderless printing.

Related Information

& “Printing Basics” on page 26 & “Main Tab” on page 42

Printing and Stacking in Page Order (Reverse Order Printing)

You can print from the last page so that the documents are stacked in page order.

Print Settings

On the printer driver's Main tab, select Reverse Order.

User's Guide

Printing

Related Information

& “Printing Basics” on page 26 & “Main Tab” on page 42

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the printer.

Print Settings

On the printer driver's More Options tab, select the document size from the Document Size setting. Select the paper size you want to print on from the Output Paper setting. Select Reduce/Enlarge Document, and then select Fit to Page or Zoom to. When you select Zoom to, enter a percentage.

Select Center to print the images in the center of the page.

Note:

is feature is not available for borderless printing.

Related Information

& “Printing Basics” on page 26 & “More Options Tab” on page 43

User's Guide

Printing

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together.

Note:

is feature is not available for borderless printing.

Print Settings

On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.

Related Information

& “Printing Basics” on page 26 & “Main Tab” on page 42

User's Guide

Printing

Making Posters Using Overlapping Alignment Marks

Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.

1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.

User's Guide

Printing

2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.

Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the le of the cross marks).

User's Guide

Printing

4. Tape the sheets together from the back.

5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.

6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right side cross marks.

User's Guide

Printing

7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.

User's Guide

Printing

8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).

9. Tape the sheets together from the back.

User's Guide

Printing

10. Cut o the remaining margins along the outer guide.

Printing with a Header and Footer

You can print information such as a user name and printing date in headers or footers.

Print Settings

On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

User's Guide

Printing

Related Information

& “Printing Basics” on page 26 & “More Options Tab” on page 43

Printing a Watermark

You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.

Note:

is feature is not available with borderless printing.

Print Settings

On the printer driver's More Options tab, click Watermark Features, and then select Watermark. Click Settings to change details such as the size, density, or position of the watermark.

Related Information

“Printing Basics” on page 26

“More Options Tab” on page 43

Printing Multiple Files Together

Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single print job. You can specify the print settings for combined les, such as multi-page layout, and 2-sided printing.

Print Settings

On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the le that you want to combine with the current

and then repeat the above steps.

le,

User's Guide

Printing

When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout.

Click Print from the File menu to start printing.

Note:

If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. e extension of the saved

To open a Print Project, click Job Arranger Lite on the printer driver's Maintenance tab to open the Job Arranger Lite window. Next, select Open from the File menu to select the

Related Information

& “Printing Basics” on page 26 & “Main Tab” on page 42

le.

les

is "ecl".

Printing Using the Color Universal Print Feature

You can enhance the visibility of texts and images in printouts.

Color Universal Print is only available when the following settings are selected.

❏ Paper Type: Plain paper

❏ Quality: Standard or a higher quality

❏ Print Color: Color

❏ Applications: Microso® Oce 2007 or later

❏ Text Size: 96 pts or smaller

Print Settings

On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select an option from the Color Universal Print setting. Click Enhancement Options to make further settings.

Note:

❏ Certain characters may be altered by patterns, such as "+" appearing as "±".

❏ Application-specic patterns and underlines may alter content printed using these settings.

❏ Print quality may decrease in photos and other images when using Color Universal Print settings.

❏ Printing is slower when using Color Universal Print settings.

Related Information

& “Printing Basics” on page 26

“More Options Tab” on page 43

User's Guide

Printing

Adjusting the Print Color

You can adjust the colors used in the print job.

Note:

ese adjustments are not applied to the original data.

Print Settings

On the printer driver's More Options tab, select Custom as the Color Correction setting. Click Advanced to open the Color Correction window, and then select the method of color correction.

Note:

❏ Automatic is selected as default on the More Options tab. With this setting, the colors are automatically adjusted to

match the paper type and print quality settings.

❏ PhotoEnhance on the Color Correction window adjusts the color by analyzing the location of the subject. erefore, if

you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.

Related Information

“Printing Basics” on page 26

“More Options Tab” on page 43

Printing to Emphasize Thin Lines

You can thicken thin lines that are too thin to print.

Print Settings

On the printer driver's More Options tab, click Image Options in the Color Correction setting. Select Emphasize

Lines.

in

User's Guide

Printing

Related Information

& “Printing Basics” on page 26 & “More Options Tab” on page 43

Printing Clear Bar Codes

You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned.

You can use this feature under the following conditions.

❏ Paper: Plain paper, Copy paper, or Envelope

❏ Quality: Standard

e print quality may be changed when printing. e print speed may become slower and print density may become higher.

Note:

Deblurring may not always be possible depending on the circumstances.

Print Settings

On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.

Related Information

& “Printing Basics” on page 26 & “Maintenance Tab” on page 43

Canceling Printing

You can cancel a print job from the computer. However, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel.

Canceling

On your computer, right-click on your printer in Devices and Printers, Printer, or in Printers and Faxes. Click See what's printing, right-click on the job you want to cancel, and then select Cancel.

User's Guide

Printing

Menu Options for the Printer Driver

Open the print window in an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

Main Tab

Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print

settings. Select the preset you want to use from the list.

Show Settings

Reset Defaults

Ink Levels Displays how to check the ink levels.

Paper Source

Document Size

Borderless Enlarges the print data slightly more than the paper size so that no margins are printed around the

Orientation Select the orientation you want to use to print.

Paper Type Select the type of paper on which you print.

Quality Select the pint quality you want to use for printing. Available settings depend on the paper type

Color Select the color for your print job.

2-Sided Printing Allows you to perform 2-sided printing.

Displays a list of items currently set on the Main and More Options tabs.

Return all settings to their factory default values. The settings on the More Options tab are also reset to their defaults.

Select the paper source from which the paper is fed. Select Auto Select to automatically select the paper source selected in the print settings on the printer's control panel.

If the printer has only one paper source, this item is not displayed.

Select the paper size on which you want to print. If you select User-Dened, enter the paper width and height.

edges of the paper. Click Settings to select the amount of enlargement.

you select. Click More Settings to make further settings.

Settings You can specify the binding edge and the binding margins.

Multi-Page

Copies Set the number of copies you want to print.

Quiet Mode Reduces the noise the printer makes. However, enabling this may reduce print speed.

Print Preview Displays a preview of your document before printing.

Job Arranger Lite Select to print using the Job Arranger Lite feature.

Allows you to print several pages on one sheet or perform poster printing. Click Page Order to specify the order in which pages are printed.

Collate Prints multi-page documents collated in order and sorted into sets.

Reverse Order Allows you to print from the last page so that the pages are stacked in the

correct order after printing.

User's Guide

Printing

More Options Tab

Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print

settings. Select the preset you want to use from the list.

Show Settings

Reset Defaults

Document Size Select the size of your document.

Output Paper

Reduce/Enlarge Document

Color Correction Automatic Adjusts the colors of images automatically.

Displays a list of items currently set on the Main and More Options tabs.

Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults.

Select the paper size on which you want to print. If the Output Paper diers from the Document Size, Reduce/Enlarge Document is selected automatically. You do not have to select it when printing without reducing or enlarging the size of a document.

Allows you to reduce or enlarge the size of a document.

Fit to Page Automatically reduce or enlarge the document to t to the paper size

selected in Output Paper.

Zoom to Prints with a specic percentage.

Center Prints images in the center of the paper.

Custom

Image Options Enables print quality options such as Color Universal Print or Fix Red-

Allows you to perform manual color correction. Click Advanced for further settings.

Eye. You can also thicken thin lines to make them visible on the printouts.

Watermark Features Allows you to make settings for anti-copy pattern or watermarks.

Additional Settings Rotate 180° Rotates pages 180 degrees before printing. This feature is helpful when

printing on paper such as envelopes that are loaded in the printer.

High Speed Prints when the print head moves in both directions. The print speed is

faster, but the quality may decline.

Mirror Image Inverts an image to print as it would appear in a mirror.

xed

direction in

Maintenance Tab

Nozzle Check Prints a nozzle check pattern to check if the print head nozzles are clogged.

Head Cleaning Cleans the clogged nozzles in the print head. Because this feature uses some ink, clean the print

head only if the nozzles are clogged.

Power Cleaning Replaces all of the ink inside the ink tubes to improve the print quality.

Print Head Alignment Aligns the print head so that images are printed clearly.

Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data.

EPSON Status Monitor 3

Opens the EPSON Status Monitor 3 window. Here you can conrm the status of the printer and the consumables.

User's Guide

Printing

Monitoring Preferences

Extended Settings Allows you to make a variety of settings. Right-click each item to view the Help for more details.

Print Queue Displays the jobs waiting to be printed. You can check, pause, or resume print jobs.

Printer and Option Information

Language Changes the language used on the printer driver window. To apply the settings, close the printer

Software Update Starts EPSON Software Updater to check for the latest version of applications on the Internet.

Technical Support Allows you to access the Epson technical support website.

Allows you to make settings for items on the EPSON Status Monitor 3 window.

Displays the number of sheets of paper fed into the printer.

driver, and then open it again.

Printing from the Printer Driver on Mac OS

Printing Basics

Note:

Operations dier depending on the application. See the application's help for details.

1. Open the le you want to print.

Load paper in the printer if it has not already been loaded.

2. Select Print from the File menu or another command to access the print dialog.

If necessary, click Show Details or

3. Select your printer.

to expand the print window.

User's Guide

4. Select Print Settings from the pop-up menu.

Printing

Note:

On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.

Select System Preferences from the printer, and then add the printer again. See the following to add a printer.

http://epson.sn

menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the

5. Change the settings as necessary.

See the menu options for the printer driver for details.

6. Click Print.

Related Information

& “Available Paper and Capacities” on page 17 & “Loading Paper in the Rear Paper Feed” on page 19 & “Menu Options for Print Settings” on page 49

User's Guide

Printing

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.

Print Settings

Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

Related Information

& “Printing Basics” on page 44 & “Menu Options for Layout” on page 49

Printing and Stacking in Page Order (Reverse Order Printing)

You can print from the last page so that the documents are stacked in page order.

Print Settings

Select Paper Handling from the pop-up menu. Select Reverse as the Page Order setting.

Related Information

& “Printing Basics” on page 44

User's Guide

Printing

& “Menu Options for Paper Handling” on page 49

Printing a Reduced or Enlarged Document

You can reduce or enlarge the size of a document by a specic percentage or to t the paper size you loaded in the printer.

Print Settings

When printing to t to the paper size, select Paper Handling from the pop-up menu, and then select Scale to t paper size. Select the paper size you loaded in the printer in Destination Paper Size. When reducing the size of

the document, select Scale down only.

When printing at a

❏ Select Print from the File menu of the application. Select Printer, enter a percentage in Scale, and then click

Print.

❏ Select Page Setup from the File menu of the application. Select your printer in Format For, enter a percentage

in Scale, and then click OK.

Note: Select the paper size you set in the application as the Paper Size setting.

Related Information

“Printing Basics” on page 44

“Menu Options for Paper Handling” on page 49

specic

percentage, do one of the following.

User's Guide

Printing

Adjusting the Print Color

You can adjust the colors used in the print job.

Note:

ese adjustments are not applied to the original data.

Print Settings

Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings, and then make more detailed settings.

Related Information

& “Printing Basics” on page 44 &

“Menu Options for Color Matching” on page 49

“Menu Options for Color Options” on page 50

Canceling Printing

Canceling

Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following.

❏ OS X Mountain Lion or later

Click

❏ Mac OS X v10.6.8 to v10.7.x

Click Delete.

next to the progress meter.

Menu Options for the Printer Driver

Open the print window in an application, select the printer, and then access the printer driver window.

Note:

Menus vary depending on the option you selected.

User's Guide

Printing

Menu Options for Layout

Pages per Sheet Select the number of pages to be printed on one sheet.

Layout Direction Specify the order in which the pages will be printed.

Border Prints a border around the pages.

Reverse page orientation

Flip horizontally Inverts an image to print as it would appear in a mirror.

Rotates pages 180 degrees before printing. Select this item when printing on paper such as envelopes that are loaded in xed direction in the printer.

Menu Options for Color Matching

ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the

EPSON Color Controls

computer display to minimize the

dierence

in color.

Menu Options for Paper Handling

Collate pages Prints multi-page documents collated in order and sorted into sets.

Pages to Print Select to print only odd pages or even pages.

Page Order Select to print from the top or the last page.

Scale to t paper size Prints to t to the paper size you loaded.

Destination Paper Size

Select the paper size to print on.

Scale down only Select when reducing the size of the document.

Menu Options for Cover Page

Print Cover Page

Cover Page Type Select the contents of the cover page.

Select whether or not to print a cover page. When you want to add a back cover, select After

document.

Menu Options for Print Settings

Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this

item is not displayed. Selecting Auto Select selects the paper source that matches the paper setting on the printer automatically.

Media Type Select the type of paper on which you print.

Print Quality Select the pint quality you want to use for printing. The options vary depending on the paper type.

User's Guide

Printing

Borderless This checkbox is selected when you select a borderless paper size.

Expansion In borderless printing, the print data is enlarged slightly more than the

paper size so that no margins are printed around the edges of the paper. Select the amount of enlargement.

Grayscale Select when you want to print in black or shades of gray.

Mirror Image Inverts an image to print as it would appear in a mirror.

Menu Options for Color Options

Manual Settings

PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,

O (No Color Adjustment)

Adjusts the color manually. In Advanced Settings, you can select detailed settings.

and brightness of the original image data.

Print without enhancing or adjusting the color in any way.

Making Operation Settings for the Mac OS Printer Driver

Accessing the Operation Settings Window of the Mac OS Printer Driver

Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).

Operation Settings of the Mac OS Printer Driver

❏ Skip Blank Page: Avoids printing blank pages.

❏ Quiet Mode: Prints quietly. However, the print speed may be slower.

❏ High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the

quality may decline.

❏ Remove white borders: Removes unnecessary margins during borderless printing.

❏ Warning Notications: Allows the printer driver to display warning notications.

❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer

information is impossible because the printer is shared with Windows computers on a network or for any other reason.

Canceling the Ongoing Job

Press the y button on the printer's control panel to cancel the print job in progress.

User's Guide

Copying

Copying Basics

You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

Load A4-size paper in the printer.

2. Place the originals.

3. Press the

Note:

❏ Press the

print at a lower density.

❏ e color, size, and border of the copied image are slightly dierent from the original.

Related Information

& “Placing Originals on the Scanner Glass” on page 22

or button.

and the or buttons simultaneously to copy in dra mode, where you can use less ink and

Making Multiple Copies

You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear around the edges of the paper.

1. Load the same number of sheets of A4-size paper as the number of copies you want to copy.

2. Place the originals.

3. Press the

example, if you want to make 10 copies in color, press the button 10 times.

Note:

Press the button within one second to change the number of copies. If the button is pressed aer one second, the number of copies is set and copying starts.

Related Information

& “Copying Basics” on page 51

or button the same number of times as the number of copies you want to make. For

User's Guide

Scanning

Scanning from the Control Panel

You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.

Important:

Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.

1. Place the originals.

2. Press the

Note:

❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event

Manager.

❏ e color, size, and border of the scanned image will not be exactly the same as the original.

Related Information

& “Placing Originals on the Scanner Glass” on page 22 & “Application for Conguring Scanning Operations from the Control Panel (Epson Event Manager)” on

page 73

button and the button simultaneously.

Scanning from a Computer

Scanning Using Epson Scan 2

You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each setting item.

Related Information

& “Application for Scanning Documents and Images (Epson Scan 2)” on page 73

Scanning Documents (Document Mode)

Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text documents.

1. Place the originals.

2. Start Epson Scan 2.

3. Select Document Mode from the Mode list.

User's Guide

Scanning

4. Make the following settings on the Main Settings tab.

❏ Document Size: Select the size of the original you placed.

❏

/ (Original orientation) buttons: Select the set orientation of the original you placed.

Depending on the size of the original, this item may be set automatically and cannot be changed.

❏ Image Type: Select the color for saving the scanned image.

❏ Resolution: Select the resolution.

Note:

❏ e Document Source setting is xed as Scanner Glass. You cannot change this setting.

❏ If you set Add or edit pages aer scanning, you can scan additional originals aer scanning the original. In

addition, if you set the Image Format as PDF or Multi-TIFF, you can save the scanned images as one le.

5. Make other scan settings if necessary.

❏ You can preview the scanned image by clicking the Preview button. e preview window opens, and the

previewed image is displayed.

User's Guide

Scanning

❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text

documents, such as the following.

❏ Remove Background: Remove the background of the originals.

❏ Text Enhancement: You can make blurred letters in the original clear and sharp.

❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and

white scanning for a document that contains images.

❏ Color Enhance: You can enhance the color specied for the scanned image, and then save it in grayscale

or black and white.

❏ Brightness: You can adjust the brightness for the scanned image.

❏ Contrast: You can adjust the contrast for the scanned image.

❏ Gamma: You can adjust the gamma (brightness of the intermediate range) for the scanned image.

❏

reshold

: You can adjust the border for monochrome binary (black and white).

❏ Unsharp Mask: You can enhance and sharpen the outlines of the image.

❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed

papers such as a magazine.

❏ Edge Fill: You can remove the shadow created around the scanned image.

❏ Dual Image Output (Windows Only): You can scan once and save two images with dierent output

settings at the same time.

Note:

e items may not be available depending on other settings you made.

User's Guide

6. Set the le saving settings.

Scanning

❏ Image Format: Select the save format from the list.

You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list aer selecting the save format.

❏ File Name:

You can change settings for the le name by selecting Settings from the list.

❏ Folder: Select the save folder for the scanned image from the list.

You can select another folder or create a new folder by selecting Select from the list.

7. Click Scan.

Related Information

& “Placing Originals on the Scanner Glass” on page 22

Conrm

the save

name displayed.

le

Scanning Photos or Pictures (Photo Mode)

Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.

1. Place the originals.

By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.

User's Guide

Scanning

2. Start Epson Scan 2.

3. Select Photo Mode from the Mode list.

4. Make the following settings on the Main Settings tab.

❏ Image Type: Select the color for saving the scanned image.

❏ Resolution: Select the resolution.

Note:

Document Source setting is

e (Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these settings.

as Scanner Glass, and the Document Type setting is

xed

Reective

User's Guide

Scanning

5. Click Preview.

e preview window opens, and the previewed images are displayed as thumbnails.

Note:

To preview the entire scanned area, clear the

Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.

umbnail

check box at the top of the preview widow.

User's Guide

Scanning

You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following.

❏ Brightness: You can adjust the brightness for the scanned image.

❏ Contrast: You can adjust the contrast for the scanned image.

❏ Saturation: You can adjust the saturation (color vividness) for the scanned image.

❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.

❏ Color Restoration: You can correct images that have faded to return them to their original colors.

❏ Backlight Correction: You can lighten scanned images that are dark due to backlight.

❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed papers

such as a magazine.

❏ Dust Removal: You can remove dust on the scanned image.

Note:

❏ e items may not be available depending on other settings you made.

❏ Depending on the original, the scanned image may not be adjusted correctly.

❏ When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the

adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.

7. Set the le saving settings.

❏ Image Format: Select the save format from the list.

You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list aer selecting the save format.

❏ File Name: Conrm the save le name displayed.

You can change settings for the le name by selecting Settings from the list.

User's Guide

Scanning

❏ Folder: Select the save folder for the scanned image from the list.

You can select another folder or create a new folder by selecting Select from the list.

8. Click Scan.

Related Information

“Placing Originals on the Scanner Glass” on page 22

& “Placing Multiple Photos for Scanning at the Same Time” on page 23

User's Guide

Relling Ink

Checking the Ink Levels

To conrm the actual ink remaining, visually check the ink levels in all of the printer's tanks.

Important:

Prolonged use of the printer when the ink level is below the lower line could damage the printer.

Ink Bottle Codes

Epson recommends the use of genuine Epson ink bottles.

e following are the codes for genuine Epson ink bottles.

Important:

❏ Epson warranty does not cover damage caused by inks other than those specied, including any genuine Epson

ink not designed for this printer or any third party ink.

❏ Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and

under certain circumstances, may cause erratic printer behavior.

Note:

❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.

❏ Although the ink bottles may contain recycled materials, this does not aect printer function or performance.

❏ Specications and appearance of the ink bottle are subject to change without prior notice for improvement.

For Europe

BK: Black C: Cyan M: Magenta Y: Yellow

103 103 103 103

Note:

Visit the following website for information on Epson's ink bottle yields.

http://www.epson.eu/pageyield

User's Guide

Relling Ink

For China

BK: Black C: Cyan M: Magenta Y: Yellow

004 004 004 004

For Asian countries except for China

BK: Black C: Cyan M: Magenta Y: Yellow

003 003 003 003

Related Information

& “Technical Support Web Site” on page 111

Ink Bottle Handling Precautions

Storing precautions for ink

❏ Store ink bottles at normal room temperature and keep them away from direct sunlight.

❏ Aer bringing an ink bottle inside from a cold storage site, allow it to warm up at room temperature for at least

three hours before using it.

❏ Epson recommends using the ink bottle before the date printed on the package.

❏ Do not open the ink bottle package until you are ready to

maintain its reliability. If you leave an ink bottle unpacked for a long time before using it, normal printing may not be possible.

❏ Once you open an ink bottle, we recommend using it as soon as possible.

❏ When storing or transporting an ink bottle, do not tilt the bottle and do not subject it to impacts or temperature

changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take precautions to prevent ink from leaking when transporting the bottle, for example, putting the bottle in a bag.

Handling precautions for relling ink

❏ Use ink bottles with the correct part code for this printer.

❏ is printer requires careful handling of ink. Ink may splatter when the ink tanks are lled or relled with ink.

If ink gets on your clothes or belongings, it may not come

the ink tank. e ink bottle is vacuum packed to

ll

o.

❏ Do not shake too vigorously or squeeze the ink bottles.

❏ If any of the ink tanks are not lled up to the lower line, rell the ink soon. Prolonged use of the printer when

the ink level is below the lower line could damage the printer.

❏ For optimum print results do not maintain low ink levels for extended periods of time.

Ink consumption

❏ To maintain optimum print head performance, some ink is consumed from all ink tanks during maintenance

operations such as print head cleaning. Ink may also be consumed when you turn the printer on.

User's Guide

Relling Ink

❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the

paper type or print quality settings.

❏ e ink in the ink bottles supplied with your printer is partly used during initial setup. In order to produce high

quality printouts, the print head in your printer will be fully charged with ink. quantity of ink and therefore these bottles may print fewer pages compared to subsequent ink bottles.

❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the

frequency of your prints and environmental conditions such as temperature.

is because a mixture of color inks is used to create black.

is

is one-o

process consumes a

Relling the Ink Tanks

Ink can be relled at any time.

Important:

Epson recommends the use of genuine Epson ink bottles.

1. Open the ink tank cover.

2. Open the cap of the ink tank.

Important:

Make sure that the color of the ink tank matches the ink color that you want to rell.

User's Guide

Relling Ink

3. While holding the ink bottle upright, turn the cap slowly to remove it.

Important:

❏ Be careful not to spill any ink.

❏ Do not touch the top of the ink bottle

4. Position the top of the ink bottle along the slot in front of the insert it into the lling port.

removing the cap; otherwise you may be smeared with ink.

aer

port, and then stand the bottle slowly to

lling

Important:

Do not allow the top of the ink bottle to hit against any objects

removing its cap; otherwise ink may spill.

aer

User's Guide

Relling Ink

5. Insert the top of the ink bottle securely into the lling port of the tank to rell the tank with ink.

Ink pours into the tank just by holding the bottle normally without squeezing. e ink automatically when the ink is lled to the upper line.

ow

stops

Important:

Do not leave the ink bottle inserted; otherwise the bottle may be damaged or ink may leak.

Note:

If the ink does not start owing into the tank, remove the ink bottle and try reinserting it.

6. When you have

nished relling

the ink, remove the ink bottle, and then close the cap of the ink tank securely.

User's Guide

Relling Ink

Note:

If any ink remains in the ink bottle, tighten the cap and store the bottle upright for later use.

7. Close the ink tank cover

Note:

If you continue to use the printer aer resetting the ink level without relling the ink tank to the upper line, printing may be performed without ink and this may damage the printer. Before you start printing, make sure you visually check the ink levels in all of the ink tanks.

rmly.

Related Information

& “Ink Bottle Codes” on page 60 & “Ink Bottle Handling Precautions” on page 61 & “Ink Spilled” on page 102

User's Guide

Maintaining the Printer

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head.

Important:

❏ Do not open the front cover or turn o the printer during head cleaning. If the head cleaning is incomplete, you

may not be able to print.

❏ Because print head cleaning uses some ink, clean the print head only if quality declines.

❏ When ink is low, you may not be able to clean the print head.

❏ If print quality has not improved aer repeating nozzle check and head cleaning three times, wait for at least 12

hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn o the printer. If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support.

❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

Checking and Cleaning the Print Head - Printer Buttons

1. Load A4-size plain paper in the printer.

2. Press the

Turn the printer on while holding the ashes.

button to turn o the printer.

button down, and then release the buttons when the power light

e nozzle check pattern is printed.

Note:

It may take some time to start printing the nozzle check pattern.

User's Guide

Maintaining the Printer

4. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary.

5. Hold the y button down for

Print head cleaning starts.

Note:

It may take some time to start print head cleaning.

When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19

seconds until the power light starts

ve

ashing.

Checking and Cleaning the Print Head - Windows

1. Load A4-size plain paper in the printer.

2. Access the printer driver window.

3. Click Nozzle Check on the Maintenance tab.

4. Follow the on-screen instructions.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19 & “Accessing the Printer Driver” on page 26

Checking and Cleaning the Print Head - Mac OS

1. Load A4-size plain paper in the printer.

2. Select System Preferences from the then select the printer.

3. Click Options & Supplies > Utility > Open Printer Utility.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and

User's Guide

Maintaining the Printer

4. Click Nozzle Check.

5. Follow the on-screen instructions.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19

Running Power Cleaning

e Power Cleaning utility allows you to replace all of the ink inside the ink tubes. In the following situations, you may need to use this feature to improve the print quality.

❏ You printed or performed head cleaning when the ink levels were too low to be seen in the ink tank windows.

❏ You performed the nozzle check and head cleaning several times and then waited for at least 12 hours without

printing, but print quality still did not improve.

Before running this feature, read the following instructions.

Important:

Make sure that there is enough ink in the ink tanks.

Visually check all ink tanks are at least a third full. Low ink levels during Power Cleaning could damage the product.

Important:

An interval of 12 hours is required between each Power Cleaning.

Normally, a single Power Cleaning should resolve the print quality issue within 12 hours. erefore, to avoid unnecessary ink usage, you must wait 12 hours before you try it again.

Important:

feature

is the ink pads have reached the end of their service life, contact Epson Support to request replacement.

Note:

When the ink levels are insucient for Power Cleaning, you cannot run this feature. Even in this case, the levels for printing may remain.

the service life of the ink pads. e ink pads reach their capacity earlier by running this feature. If

eects

Running Power Cleaning - Windows

1. Access the printer driver window.

2. Click Power Cleaning on the Maintenance tab.

3. Follow the on-screen instructions.

User's Guide

Maintaining the Printer

Related Information

& “Accessing the Printer Driver” on page 26

Running Power Cleaning - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click Power Cleaning.

Follow the on-screen instructions.

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

Aligning the Print Head - Windows

1. Load A4-size plain paper in the printer.

2. Access the printer driver window.

3. Click Print Head Alignment on the Maintenance tab.

Follow the on-screen instructions.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19 & “Accessing the Printer Driver” on page 26

Aligning the Print Head - Mac OS

1. Load A4-size plain paper in the printer.

2. Select System Preferences from the then select the printer.

Click Options & Supplies > Utility > Open Printer Utility.

4. Click Print Head Alignment.

5. Follow the on-screen instructions.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and

User's Guide

Maintaining the Printer

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19

Cleaning the Paper Path

When the printouts are smeared or scued, clean the roller inside.

Important:

Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.

Cleaning the Paper Path for Ink Smears

1. Make sure there is no dust or stains on the scanner glass and the document cover.

2. Load A4-size plain paper in the printer.

3. Start copying without placing the original.

Note:

Repeat this procedure until the paper is not smeared with ink.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19

Cleaning the Scanner Glass

When the copies or scanned images are smeared, clean the scanner glass.

Important:

Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.

1. Open the document cover.

User's Guide

Maintaining the Printer

2. Use a so, dry, clean cloth to clean the surface of the scanner glass.

Important:

❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of

glass cleaner and a so cloth to remove it. Wipe o all remaining liquid.

❏ Do not press the glass surface too hard.

❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan

quality.

Checking the Total Number of Pages Fed Through the Printer

You can check the total number of pages fed through the printer.

Checking the Total Number of Pages Fed Through the Printer Printer Buttons

information is printed together with the nozzle check pattern.

e

1. Load A4-size plain paper in the printer.

Press the

3. Turn the printer on while holding the ashes.

button to turn o the printer.

button down, and then release the buttons when the power light

Checking the Total Number of Pages Fed Through the Printer Windows

1. Access the printer driver window.

Click Printer and Option Information on the Maintenance tab.

Related Information

& “Accessing the Printer Driver” on page 26

Checking the Total Number of Pages Fed Through the Printer - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

User's Guide

Maintaining the Printer

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click Printer and Option Information.

User's Guide

Software Information

is section introduces soware products available for your printer from the supplied CD.

Application for Scanning Documents and Images (Epson Scan 2)

Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start Epson Scan 2 from a TWAIN-compliant scanning application. See the application's help for details.

Starting on Windows

Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed.

❏ Windows 10/Windows Server 2016

Click the start button, and then select EPSON > Epson Scan 2.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003

R2/Windows Server 2003

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.

Starting on Mac OS

Note:

Epson Scan 2 does not support the Mac OS fast user switching feature. Turn o fast user switching.

Select Go > Applications > Epson

Related Information

& “Scanning Using Epson Scan 2” on page 52 & “Installing Applications” on page 76

Soware

> Epson Scan 2.

Application for

Conguring

Scanning Operations

from the Control Panel (Epson Event Manager)

Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format. See the application's help for details.

Note:

Windows Server operating systems are not supported.

User's Guide

Software Information

Starting on Windows

❏ Wi n d o w s 1 0

Click the start button, and then select Epson Soware > Event Manager.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi n d o w s 7/ Window s Vi s t a /Window s X P

Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.

Starting on Mac OS

Go > Applications > Epson

Related Information

& “Installing Applications” on page 76

Soware

> Event Manager.

Application for Laying Out Photos (Epson Easy Photo Print)

Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.

To perform borderless printing using a commercially available application, make the following settings.

❏ Create image data to t the paper size. If a margin setting is available in the application you are using, set the

margin to 0 mm.

❏ Enable the borderless printing setting in the printer driver.

Note:

❏ Windows Server operating systems are not supported.

❏ To use this application, the printer driver needs to be installed.

Starting on Windows

❏ Wi n d o w s 1 0

Click the start button, and then select Epson Soware > Epson Easy Photo Print.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi n d o w s 7/ Window s Vi s t a /Window s X P

Click the start button, and then select All Programs or Programs > Epson Soware > Epson Easy Photo Print.

Starting on Mac OS

Go > Applications > Epson

Soware

> Epson Easy Photo Print.

User's Guide

Software Information

Related Information

& “Installing Applications” on page 76

Application for Printing Web Pages (E-Web Print)(for Windows Only)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.

Note:

❏ Windows Server operating systems are not supported.

❏ Check for supported browsers and the latest version from the download site.

Starting

When you install E-Web Print, it is displayed in your browser. Click Print or Clip.

Related Information

& “Installing Applications” on page 76

Application for Scanning and Transferring Images (Easy Photo Scan)

Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer or cloud service. You can also easily adjust the scanned image. See the application's help for details.

Note:

❏ Windows Server operating systems are not supported.

❏ To use this application, the scanner driver Epson Scan 2 needs to be installed.

Starting on Windows

❏ Wi n d o w s 1 0

Click the start button, and then select Epson Soware > Easy Photo Scan.

❏ Windows 8.1/Windows 8

Enter the application name in the search charm, and then select the displayed icon.

❏ Wi n d o w s 7/ Window s Vi s t a /Window s X P

Click the start button, and then select All Programs or Programs > Epson Soware > Easy Photo Scan.

Starting on Mac OS

Select Go > Applications > Epson

Soware

> Easy Photo Scan.

User's Guide

Software Information

Software Update Tools (EPSON Software Updater)

EPSON You can also update the printer's rmware and manual.

Note:

Windows Server operating systems are not supported.

Installing Method

Download EPSON Soware Updater from the Epson website.

If you are using a Windows computer and cannot to download it from the website, you can install it from the supplied

http://www.epson.com

Starting on Windows

❏ Wi n d o w s 1 0

❏ Windows 8.1/Windows 8

❏ Wi n d o w s 7/ Window s Vi s t a /Window s X P

Soware

soware

Click the start button, and then select Epson Soware > EPSON Soware Updater.

Enter the application name in the search charm, and then select the displayed icon.

Click the start button, and then select All Programs or Programs > Epson Soware > EPSON Soware Updater.

Updater is an application that checks for new or updated

disc.

soware

on the internet and installs it.

Note:

You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting Soware Update.

Starting on Mac OS

Select Go > Applications > Epson

Soware

> EPSON

Soware

Updater.

Installing Applications

Connect your computer to the network and install the latest version of applications from the website.

Note:

❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

❏ When reinstalling an application, you need to uninstall it rst.

1. Quit all running applications.

2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.

Note:

Do not connect the printer and the computer until you are instructed to do so.

3. Access to the following website, and then enter the product name.

http://epson.sn

User's Guide

Software Information

4. Select Setup, and then click Download.

5. Click or double-click the downloaded le, and then follow the on-screen instructions.

Note:

If you are using a Windows computer and you cannot download applications from the website, install them from the soware

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 76 & “Uninstalling Applications” on page 77

disc that came with the printer.

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the rmware. Make sure you use the latest version of the applications and rmware.

Make sure that the printer and the computer are connected, and the computer is connected to the internet.

2. Start EPSON Soware Updater, and update the applications or the rmware.

Important:

Do not turn o the computer or the printer until the update is complete; otherwise, the printer may malfunction.

Note:

If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater. Check for the latest versions of the applications from your local Epson website.

http://www.epson.com

Uninstalling Applications

Uninstalling Applications - Windows

Press the

Quit all running applications.

3. Open Control Panel:

❏ Windows 10/Windows Server 2016

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

button to turn o the printer.

Click on the start button, and then select Windows System > Control Panel.

Select Desktop > Settings > Control Panel.

User's Guide

Software Information

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server

2003 R2/Windows Server 2003

Click the start button and select Control Panel.

4. Open Uninstall a program (or Add or Remove Programs):

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server

2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Select Uninstall a program in Programs.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Add or Remove Programs.

5. Select the application you want to uninstall.

You cannot uninstall the printer driver if there is any print jobs. Delete or wait to be printed the jobs before uninstalling.

6. Uninstall the applications:

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server

2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008

Click Uninstall/Change or Uninstall.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click Change/Remove or Remove.

Note: If the User Account Control window is displayed, click Continue.

7. Follow the on-screen instructions.

Uninstalling Applications - Mac OS

1. Download the Uninstaller using EPSON Soware Updater.

Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.

2. Press the

3. To uninstall the printer driver, select System Preferences from the & Scan, Print & Fax), and then remove the printer from the enabled printers list.

button to turn o the printer.

menu > Printers & Scanners (or Print

4. Quit all running applications.

Select Go > Applications > Epson Soware > Uninstaller.

Select the application you want to uninstall, and then click Uninstall.

Important:

Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet

e printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer driver again.

User's Guide

Software Information

Note:

If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall, and then drag it to the trash icon.

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 76

User's Guide

Solving Problems

Checking the Printer Status

Lights and Printer Status

When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.

: On

: Flashing

Light Situation Solutions

Initial ink charging may not be complete. See the Start Here poster to complete initial ink

charging.

No paper is loaded or more than one sheet has been fed at a time.

A paper jam has occurred.

Load paper and press the

Remove the paper and press the button.

If the paper jam error continues after removing the paper and turning the power o and on again, paper may remain inside the printer. Load A4 size paper in

the rear paper feed, and then press the

button to remove the paper inside. Load paper

in the portrait direction.

If the error cannot be cleared, contact Epson support.

or button.

User's Guide

Solving Problems

Light Situation Solutions

When the power is on or ashing

❏ The printer was not turned o correctly.*

❏ Because the printer was turned o while

operating, the nozzles may have dried and clogged.

* The power was turned o with a power strip or breaker, the plug was pulled out of the outlet, or an electrical failure occurred.

When the power is o

The printer has started in recovery mode because the rmware update failed.

When the B light and the b light ash simultaneously

An ink pad is nearing or at the end of its service life.

❏ After clearing the error by pressing the

button, we recommend performing a nozzle

check. Cancel any pending print jobs.

❏ To turn o the printer, make sure you press the

button.

Follow the steps below to try to update the rmware again.

1. Connect the computer and the printer with a USB cable.

2. Visit your local Epson website for further instructions.

The ink pads need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue printing is displayed on the computer, press the

. It is not a user-

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

When the alternately

A borderless printing ink pad is nearing or at the end of its service life.

A printer error has occurred. Open the front cover and remove any paper inside

light and the b light ash

The borderless printing ink pad need to be replaced.

Contact Epson or an authorised Epson service provider to replace the ink pad

serviceable part.

When a message saying that you can continue printing is displayed on the computer, press the

or button to continue printing. The lights stop ashing for the time being, however, they will continue to ash at regular intervals until the ink pad is replaced.

Borderless printing is not available, but printing with a border is available.

the printer. Turn the power o and on again.

If the error continues to occur after turning the power o and on again, contact Epson support.

. It is not a user-

oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its

specications. e

printer will advise you when the pad

User's Guide

Solving Problems

requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this replacement.

Related Information

& “Removing Jammed Paper” on page 83 & “Contacting Epson Support” on page 112 & “Installing Applications” on page 76

Checking the Printer Status - Windows

1. Access the printer driver window.

Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.

You can check the printer status, ink levels, and error status.

Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

Related Information

& “Accessing the Printer Driver” on page 26

Checking the Printer Status - Mac OS

1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and

then select the printer.

2. Click Options & Supplies > Utility > Open Printer Utility.

3. Click EPSON Status Monitor.

You can check the printer status, ink levels, and error status.

Checking the Software Status

You may be able to clear the problem by updating the use the

Related Information

& “Soware Update Tools (EPSON Soware Updater)” on page 76 & “Installing Applications” on page 76

soware

update tool.

soware

to the latest version. To check the

soware

status,

User's Guide

Solving Problems

Removing Jammed Paper

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error.

Important:

❏ Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

❏ When removing jammed paper, avoid tilting the printer, placing it vertically, or turning it upside down;

otherwise ink may leak.

Related Information

& “Lights and Printer Status” on page 14

Removing Jammed Paper from the Rear Paper Feed

Remove the jammed paper.

Removing Jammed Paper from Inside the Printer

Caution:

Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.

1. Open the front cover.

User's Guide

2. Remove the jammed paper.

Important:

Do not touch the parts shown in the illustration inside the printer. Doing so may cause a malfunction.

Solving Problems

3. Close the front cover.

Paper Jam Error Is Not Cleared

If the paper jam error continues aer removing the paper and turning the power o and on again, paper may

remain inside the printer. Load A4 size paper in the rear paper feed, and then press the remove the paper inside. Load paper in the portrait direction.

or button to

User's Guide

Solving Problems

If the error cannot be cleared, contact Epson support.

Paper Does Not Feed Correctly

Check the following points, and then take the appropriate actions to solve the problem.

❏ Place the printer on a at surface and operate in the recommended environmental conditions.

❏ Use paper supported by this printer.

❏ Follow the paper handling precautions.

❏ Do not load more than the maximum number of sheets

above the line indicated by the triangle symbol on the edge guide.

❏ Do not place objects on the feeder guard.

Related Information

& “Environmental Specications” on page 106 & “Paper Handling Precautions” on page 18 & “Available Paper and Capacities” on page 17 & “List of Paper Type” on page 22

specied

for the paper. For plain paper, do not load

Paper Jams

❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.

❏ Load one sheet of paper at a time if you have loaded several sheets of paper.

Related Information

“Removing Jammed Paper” on page 83

“Loading Paper in the Rear Paper Feed” on page 19

Paper Feeds at a Slant

Load paper in the correct direction, and slide the edge guides against the edges of the paper.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19

Several Sheets of Paper are Fed at a Time

❏ Load one sheet of paper at a time.

❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is

loaded in the printer before you reload the paper.

User's Guide

Solving Problems

Paper Out Error Occurs

When a paper out error occurs although paper is loaded in the rear paper feed, reload paper in the center of the rear paper feed.

Power and Control Panel Problems

Power Does Not Turn On

❏ Make sure the power cord is securely plugged in.

❏ Hold down the

button for a little longer.

Power Does Not Turn

Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To

prevent the print head from drying out, turn the printer back on and turn it o by pressing the

Power Turns

❏ Wi n d o w s

Click Printer and Option Information on the printer driver's Maintenance tab.

❏ Disable the Power O If Inactive and Power O If Disconnected settings.

❏ Disable the Power O Timer setting.

❏ Mac OS

Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility, and then click Printer Settings.

❏ Disable the Power O If Inactive and Power O If Disconnected settings.

❏ Disable the Power O Timer setting.

Note:

Your produ c t may h ave th e Power O Timer feature or Power O If Inactive and Power O If Disconnected features depending on the location of purchase.

Automatically

O

button.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

Cannot Print from a Computer

Checking the Connection (USB)

❏ Connect the USB cable securely to the printer and the computer.

❏ If you are using a USB hub, try to connect the printer directly to the computer.

User's Guide

Solving Problems

❏ If the USB cable cannot be recognized, change the port, or change the USB cable.

❏ If the printer cannot print using a USB connection, try the following.

Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print.

Checking the Software and Data

❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the

available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.

❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower

resolution or a smaller size.

Related Information

& “Checking for Genuine Epson Printer Drivers” on page 87 & “Installing Applications” on page 76

Checking for Genuine Epson Printer Drivers

You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods.

Windows

Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.

❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows

Server 2012/Windows Server 2008 R2

Click the printer icon, and then click Print server properties at the top of the window.

❏ Windows Vista/Windows Server 2008

Right-click on the Printers folder, and then click Run as administrator > Server Properties.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

From the File menu, select Server Properties.

User's Guide

Solving Problems

Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

Mac OS

Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

Related Information

“Installing Applications” on page 76

User's Guide

Solving Problems

Checking the Printer Status from the Computer (Windows)

Click Print Queue on the printer driver's Maintenance tab, and then check the following.

❏ Check if there are any paused print jobs.

If unnecessary data remains, select Cancel all documents from the Printer menu.

❏ Make sure the printer is not oine or pending.

If the printer is oine or pending, clear the oine or pending setting from the Printer menu.

❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on

the menu item).

If the printer is not selected as the default printer, set it as the default printer. If there are multiple icons in Control Panel > Vie w dev i ces a n d pr inte r s (Printers, Printers and Faxes), see the following to select the icon.

Example)

USB connection: EPSON XXXX Series

If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.

Select "USBXXX" for a USB connection.

Checking the Printer Status from the Computer (Mac OS)

Make sure the printer status is not Pause.

Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer).

menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

User's Guide

Solving Problems

Printout Problems

Printout is Scued or Color is Missing

❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not

be discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

❏ If you printed when the ink levels were too low to be seen in the ink tank windows, rell the ink tanks to the

upper lines and then use the Power Cleaning utility to replace the ink inside the ink tubes. utility, perform a nozzle check to see if print quality has improved.

Related Information

& “Checking and Cleaning the Print Head” on page 66 & “

Relling

& “Running Power Cleaning” on page 68

the Ink Tanks” on page 62

Aer

you use the

Banding or Unexpected Colors Appear

e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged.

Related Information

& “Checking and Cleaning the Print Head” on page 66

Colored Banding Appears at Intervals of Approximately 2.5 cm

User's Guide

Solving Problems

❏ Select the appropriate paper type setting for the type of paper loaded in the printer.

❏ Align the print head from a computer.

❏ When printing on plain paper, print using a higher quality setting.

Related Information

& “List of Paper Type” on page 22 & “Aligning the Print Head” on page 69

Blurry Prints, Vertical Banding, or Misalignment

Align the print head.

Related Information

& “Aligning the Print Head” on page 69

Print Quality Does Not Improve Even After Aligning the Print Head

During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting. Disabling this setting may slow down printing speed.

❏ Wi n d o w s

Clear High Speed on the printer driver’s More Options tab.

❏ Mac OS

Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing setting.

menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

Print Quality is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.

Checking the printer

❏ Make sure the initial ink charging is complete.

❏ Rell the ink tank if the ink level is below the lower line.

User's Guide

Solving Problems

❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.

❏ Align the print head.

Checking the paper

❏ Use paper supported by this printer.

❏ Do not print on paper that is damp, damaged, or too old.

❏ If the paper is curled or the envelope is pued up, atten it.

❏ Do not stack the paper immediately

❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,

do not use a dryer, and do not touch the printed side of paper.

❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print

on the printable side of the genuine Epson paper.

Checking the print settings

❏ Select the appropriate paper type setting for the type of paper loaded in the printer.

❏ Print using a higher quality setting.

Checking the ink bottle

❏ Use ink bottles with the correct part code for this printer.

❏ Epson recommends using the ink bottle before the date printed on the package.

❏ Try to use genuine Epson ink bottles. is product is designed to adjust colors based on the use of genuine

Epson ink bottles. e use of non-genuine ink bottles may cause print quality to decline.

Related Information

“Checking and Cleaning the Print Head” on page 66

& & “Aligning the Print Head” on page 69 & “Available Paper and Capacities” on page 17 & “List of Paper Type” on page 22 & “Paper Handling Precautions” on page 18

aer

printing.

Paper Is Smeared or Scued

❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct

direction and slide the edge guides to the edges of the paper.

User's Guide

Solving Problems

❏ When vertical banding appears or the paper is smeared, clean the paper path.

❏ Place the paper on a at surface to check if it is curled. If it is, atten it.

❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19 & “Cleaning the Paper Path for Ink Smears” on page 70

Printed Photos are Sticky

You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.

When printing on the wrong side of the photo paper, you need to clean the paper path.

Related Information

& “Cleaning the Paper Path for Ink Smears” on page 70

Images or Photos are Printed in Unexpected Colors

When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting.

On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color correction method other than PhotoEnhance in Color Management.

Related Information

& “Adjusting the Print Color” on page 40

Cannot Print Without Margins

Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing.

User's Guide

Solving Problems

Edges of the Image are Cropped During Borderless Printing

During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller enlargement setting.

❏ Wi n d o w s

Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.

❏ Mac OS

Change the Expansion setting from the print dialog's Print Settings menu.

The Position, Size, or Margins of the Printout Are Incorrect

❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.

❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a

symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly away from the corner.

❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust

or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying position or small images.

❏ Select the appropriate paper size setting.

❏ Adjust the margin setting in the application so that it falls within the printable area.

Related Information

& “Loading Paper in the Rear Paper Feed” on page 19 & “Placing Originals on the Scanner Glass” on page 22 & “Cleaning the Scanner Glass” on page 70 & “Printable Area” on page 103

Printed Characters Are Incorrect or Garbled

❏ Connect the USB cable securely to the printer and the computer.

❏ Cancel any paused print jobs.

❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled

text may be printed next time you start the computer.

❏ If you use the printer driver you had previously used, printed characters may be garbled. Make sure that the

printer driver you are using is for this printer. Check the printer name on the top of the printer driver window.

The Printed Image Is Inverted

Clear any mirror image settings in the printer driver or the application.

❏ Wi n d o w s

Clear Mirror Image on the printer driver's More Options tab.

User's Guide

Solving Problems

❏ Mac OS

Clear Mirror Image from the print dialog's Print Settings menu.

Mosaic-Like Patterns in the Prints

When printing images or photos, print using high-resolution data. Images on websites are oen low resolution although they look good enough on the display, and so print quality may decline.

Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image

❏ Clean the paper path.

❏ Clean the scanner glass.

❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner

glass.

Related Information

& “Cleaning the Paper Path for Ink Smears” on page 70 & “Cleaning the Scanner Glass” on page 70

Moiré (Cross-Hatch) Patterns Appear in the Copied Image

Place the original at a slightly dierent angle.

Banding Appears on the Copied Image

If you press the y and the or buttons simultaneously, the printer copies in dra mode and banding may appear on the printout.

An Image of the Reverse Side of the Original Appears in the Copied Image

For a thin original, place the original on the scanner glass and then place a piece of black paper over it.

The Printout Problem Could Not be Cleared

If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.

Related Information

& “Uninstalling Applications” on page 77

User's Guide

Solving Problems

& “Installing Applications” on page 76

Cannot Start Scanning

❏ Connect the USB cable securely to the printer and the computer. If you are using a USB hub, try to connect the

printer directly to the computer.

❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.

User's Guide

Solving Problems

Check whether or not the printer is recognized when using Windows

In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then reinstall Epson Scan 2. See the following to access Scanner and Camera.

❏ Wi n d o w s 1 0

Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show Scanner and Camera, and then check if the printer is displayed.

❏ Windows 7/Windows Server 2008 R2

Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w scanners and cameras, and then check if the printer is displayed.

❏ Windows Vista/Windows Server 2008

Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check if the printer is displayed.

❏ Windows XP/Windows Server 2003 R2/Windows Server 2003

Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then check if the printer is displayed.

Related Information

& “Uninstalling Applications” on page 77 & “Installing Applications” on page 76

Cannot Start Scanning when Using the Control Panel

❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly.

❏ Check the scanning setting assigned in Epson Event Manager.

Related Information

& “Application for Scanning Documents and Images (Epson Scan 2)” on page 73 & “Application for Conguring Scanning Operations from the Control Panel (Epson Event Manager)” on page 73

Scanned Image Problems

Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass

❏ Clean the scanner glass.

❏ Remove any trash or dirt that adheres to the original.

User's Guide

Solving Problems

❏ Do not press with too much force on the original or the document cover. If you press with too much force,

blurring, smudges, and spots may occur.

Related Information

& “Cleaning the Scanner Glass” on page 70

The Image Quality Is Rough

❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents

in Document Mode, and the settings for photos in Photo Mode.

❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

❏ If the resolution is low, try increasing the resolution and then scanning.

Related Information

& “Scanning Using Epson Scan 2” on page 52

Oset

Images on the back of the original may appear in the scanned image.

❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.

is settings on the Advanced Settings tab.

❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Te x t

Enhancement.

❏ When scanning from the scanner glass, place black paper or a desk pad over the original.

Related Information

“Placing Originals on the Scanner Glass” on page 22

“Scanning Using Epson Scan 2” on page 52

Appears in the Background of Images

feature may not be available depending on the settings on the Main Settings tab > Image Type or other

Text is Blurred

❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Te x t

Enhancement.

❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document

Mode.

❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,

adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area becomes larger.

❏ If the resolution is low, try increasing the resolution and then scanning.

User's Guide

Solving Problems

Related Information

& “Scanning Documents (Document Mode)” on page 52

Moiré Patterns (Web-Like Shadows) Appear

If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.

❏ On the Advanced Settings tab in Epson Scan 2, set Descreening.

❏ Change the resolution, and then scan again.

Related Information

& “Scanning Using Epson Scan 2” on page 52

Cannot Scan the Correct Area on the Scanner Glass

❏ Make sure the original is placed correctly against the alignment marks.

❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.

❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)

between the originals.

Related Information

& “Placing Originals on the Scanner Glass” on page 22

Cannot Preview in Thumbnail

❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)

between the originals.

❏ Check that the original is placed straight.

❏ Depending on the original, previewing may not be performed in umbnail. In this situation, clear the

umbnail check box at the top of the preview widow to preview the entire scanned area, and then create marquees manually.

Related Information

& “Scanning Photos or Pictures (Photo Mode)” on page 55

User's Guide

Solving Problems

Text is Not Recognized Correctly when Saving as a Searchable PDF

❏ On the Image Format Options window in Epson Scan 2, check that Text L ang ua ge is set correctly on the Te x t

tab.

❏ Check that the original is placed straight.

❏ Use an original with clear text. Text recognition may decline for the following types of originals.

❏ Originals that have been copied a number of times

❏ Originals received by fax (at low resolutions)

❏ Originals on which the letter spacing or line spacing is too small

❏ Originals with ruled lines or underlining over the text

❏ Originals with hand-written text

❏ Originals with creases or wrinkles

❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,

adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.

❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Te x t

Enhancement.

Related Information

& “Scanning Documents (Document Mode)” on page 52

Cannot Solve Problems in the Scanned Image

If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using Epson Scan 2 Utility.

Note:

Epson Scan 2 Utility is an application that comes with Epson Scan 2.

1. Start Epson Scan 2 Utility.

❏ Windows 10/Windows Server 2016

Click the start button, and then select EPSON > Epson Scan 2 Utility.

❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012

Enter the application name in the search charm, and then select the displayed icon.

❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server

2003 R2/Windows Server 2003

Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.

❏ Mac OS

Select Go > Applications > Epson Soware > Epson Scan 2 Utility.

Select the Other tab.

100

Epson EcoTank L3111 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

About This Manual

Introduction to the Manuals

Using the Manual to Search for Information

Marks and Symbols

Descriptions Used in this Manual

Operating System References

Important Instructions

Safety Instructions

Safety Instructions for Ink

Printer Advisories and Warnings

Advisories and Warnings for Setting Up the Printer

Advisories and Warnings for Using the Printer

Advisories and Warnings for Transporting or Storing the Printer

Printer Basics

Part Names and Functions

Control Panel

Buttons and Functions

Lights and Printer Status

Preparing the Printer

Loading Papers

Available Paper and Capacities

Loading Paper in the Rear Paper Feed

Loading Envelopes and Precautions

Loading Long Papers

List of Paper Type

Placing Originals on the Scanner Glass

Placing Multiple Photos for Scanning at the Same Time

Saving Power

Saving Power - Windows

Saving Power - Mac OS

Printing

Printing from the Printer Driver on Windows

Accessing the Printer Driver

Printing Basics

Printing on 2-Sides

Printing Several Pages on One Sheet

Printing and Stacking in Page Order (Reverse Order Printing)

Printing a Reduced or Enlarged Document

Printing One Image on Multiple Sheets for Enlargement (Creating a Poster)

Printing with a Header and Footer

Printing a Watermark

Printing Multiple Files Together

Printing Using the Color Universal Print Feature

Adjusting the Print Color

Printing to Emphasize Thin Lines

Printing Clear Bar Codes

Canceling Printing

Menu Options for the Printer Driver

Printing from the Printer Driver on Mac OS

Printing Basics

Printing Several Pages on One Sheet

Printing and Stacking in Page Order (Reverse Order Printing)

Printing a Reduced or Enlarged Document

Adjusting the Print Color

Canceling Printing

Menu Options for the Printer Driver

Making Operation Settings for the Mac OS Printer Driver

Canceling the Ongoing Job

Copying

Copying Basics

Making Multiple Copies

Scanning

Scanning from the Control Panel

Scanning from a Computer

Scanning Using Epson Scan 2

Checking the Ink Levels

Ink Bottle Codes

Ink Bottle Handling Precautions

Maintaining the Printer

Checking and Cleaning the Print Head

Checking and Cleaning the Print Head - Printer Buttons

Checking and Cleaning the Print Head - Windows

Checking and Cleaning the Print Head - Mac OS

Running Power Cleaning

Running Power Cleaning - Windows