Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 129
Paper Jams............................129
Paper Feeds at a Slant....................130
Several Sheets of Paper are Fed at a Time. . . . . . 130
Paper Out Error Occurs..................130
Power and Control Panel Problems............130
Power Does Not Turn On.................130
Power Does Not Turn O.................130
Power Turns O Automatically.............130
LCD Screen Gets Dark...................131
Cannot Print from a Computer...............131
Checking the Connection (USB)............131
Checking the Connection (Network).........131
Checking the Soware and Data. . . . . . . . . . . . 132
Checking the Printer Status from the
Computer (Windows)....................134
Soware
Status................ 125
Checking the printer status from the
computer (Mac OS).....................135
When You Cannot Make Network Settings......135
Cannot Connect from Devices Even
Network Settings are No Problems.......... 136
Checking the SSID Connected to the Printer. . . 137
Checking the SSID for the Computer.........138
Cannot Print from an iPhone or iPad.......... 139
Printout Problems........................139
Printout is Scued or Color is Missing........139
Banding or Unexpected Colors Appear.......139
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................140
Blurry Prints, Vertical Banding, or
Misalignment..........................140
Print Quality is Poor.....................141
Paper Is Smeared or Scued...............142
Paper is Smeared During Automatic 2-Sided
Printing..............................143
Printed Photos are Sticky.................144
Images or Photos are Printed in Unexpected
Colors...............................144
Cannot Print Without Margins.............144
Edges of the Image are Cropped During
Borderless Printing......................144
e Position, Size, or Margins of the Printout
Are Incorrect..........................145
Printed Characters Are Incorrect or Garbled. . . 145
Printed Image Is Inverted..............145
e
Mosaic-Like Patterns in the Prints...........146
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........146
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 146
An Image of the Reverse Side of the Original
Appears in the Copied Image..............146
Printout Problem Could Not be Cleared. . . 146
e
Other Printing Problems................... 147
Printing Is Too Slow.....................147
Printing Slows Down Dramatically During
Continuous Printing.....................147
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................147
Cannot Start Scanning.....................148
Scanned Image Problems...................148
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......148
e Image Quality Is Rough...............149
Appears in the Background of Images. . . 149
Oset
Text is Blurred.........................149
Moiré Patterns (Web-Like Shadows) Appear. . . 149
ough
4
User's Guide
Contents
Cannot Scan the Correct Area on the
Scanner Glass..........................150
Text is Not Recognized Correctly when
Saving as a Searchable PDF................150
Cannot Solve Problems in the Scanned Image. . 151
Other Scanning Problems...................151
Scanning Speed Is Slow...................151
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 152
Other Problems..........................152
Slight Electric Shock when Touching the
Printer...............................152
Operation Sounds Are Loud...............152
Cannot Save Data to a Memory Device.......152
Application Is Blocked by a Firewall (for
Windows Only)........................153
"?" Is Displayed on the Photo Selection Screen. . 153
A Message Prompting You to Reset the Ink
Levels is Displayed......................153
Ink Spilled............................153
Appendix
Technical Specications....................154
Printer
Scanner
Interface Specications...................155
Network Function List...................156
Wi - F i
Security Protocol.......................157
Supported ird Party Services.............157
External Storage Device Specications........157
Dimensions...........................158
Electrical
Environmental Specications..............159
System Requirements....................159
Regulatory Information....................160
Standards and Approvals................. 160
Restrictions on Copying..................161
Transporting the Printer....................161
Copyright.............................. 164
Trademarks.............................165
Where to Get Help........................166
Technical Support Web Site................166
Contacting Epson Support................166
Specications
Specications
Specications
Specications
....................154
................... 155
.....................156
.................. 158
5
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, using the printer, and so on.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 119
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
6
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Wi n d o w s : H o ld down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
7
User's Guide
About This Manual
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
Sierra. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
8
User's Guide
About This Manual
❏ Microso® Wi n d o w s Ser v e r® 2008 R2 operating system
❏
Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X
Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
9
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
Safety Instructions for Ink
❏ Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink
bottle caps.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
❏ Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or
handle the ink bottles and ink bottle cap.
10
User's Guide
Important Instructions
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable and ink tubes inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
11
User's Guide
Important Instructions
❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink
tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink
level aer lling the tank.
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
P
button. Do not unplug the printer or turn o the power at the outlet
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using Memory Cards
❏ Do not remove a memory card or turn o the printer while the memory card light is
❏ e methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with
your memory card for details.
❏ Use only memory cards compatible with the printer.
ashing.
Advisories and Warnings for Using the LCD Screen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏
exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
e
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
12
User's Guide
Important Instructions
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
13
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Rear paper feedLoads paper.
A
Paper supportSupports loaded paper.
B
Feeder guardPrevents foreign substance from entering the printer.
C
Usually keep this guard closed.
Edge guidesFeeds the paper straight into the printer. Slide to the edges of the paper.
D
Output trayHolds the ejected paper.
E
Document coverBlocks external light while scanning.
A
Scanner glassPlace the originals.
B
Scanner unitScans placed originals.
C
Control panelIndicates the printer's status and allows you to make print settings.
D
14
User's Guide
Memory card slotInsert a memory card.
E
Printer Basics
Ink tank coverOpen to rell the ink tank.
A
Ink reservoir tank (Ink tank)Supplies ink to the print head.
B
Ink tank unitContains the ink tanks.
C
Print headInk is ejected from the print head nozzles underneath.
D
Rear coverRemove when removing jammed paper.
A
AC inletConnects the power cord.
B
USB portConnects a USB cable to connect with a computer.
C
15
User's Guide
Control Panel
Printer Basics
A
B
C
D
E
F
G
H
I
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing data).
Unplug the power cord when the power light is
Displays the home screen.
Displays menus and messages. Use buttons on the control panel to select a menu or to make settings.
Displays the solutions when you are in trouble.
Stops the current operation.
Returns to the previous screen.
Use the u d l r buttons to move the focus to the target, and then press the OK button to open the selected
menu or to make settings.
Applies to a variety of functions depending on the situation.
Starts an operation such as printing or copying.
Guide to the LCD Screen
o.
Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.
16
User's Guide
Printer Basics
Guide to the Home Screen
e following icons and menus are displayed on the home screen.
Icons that show the network status are displayed.
A
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is
searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are,
the stronger the connection.
Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless
network connection.
Indicates that Wi-Fi Direct (Simple AP) is enabled.
Indicates that Wi-Fi Direct (Simple AP) is disabled.
B
When l and r are displayed, you can scroll right or left by pressing the l or r button.
17
User's Guide
Function icons and names are displayed as menu icons.
C
Printer Basics
Copy
Print Photos
Scan
Personal
Stationery
Quiet Mode
Settings
MaintenanceAccess the menus recommended to improve the quality of your printouts. This is a shortcut to
Wi-Fi SetupDisplays menus that allow you to set up the printer for use on a wireless network. This is a
Enters Copy menu that allows you to copy a document.
Enters Print Photos menu that allows you to print photos on your memory card.
Enters Scan menu that allows you to scan a document or a photo.
Enters Personal Stationery menu that allows you to print original items, such as ruled paper
and calendars, using the photos on your memory card.
Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,
enabling this may reduce print speed. Depending on the paper type and print quality settings
you selected, there may be no dierence in the printer's noise level.
This is a shortcut to the following menu.
Settings > Printer Setup > Quiet Mode
Enters Settings menu that allows you to make maintenance, printer setup, and network
settings.
the following menu.
Settings > Maintenance
shortcut to the following menu.
Settings > Network Settings > Wi-Fi Setup
Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.
D
Related Information
& “Menu Options for Settings” on page 46
Entering Characters
To enter characters and symbols for network settings from the control panel, use the u, d, l, and r buttons.
Press the
to the next input position. When you have nished entering characters, press the OK button.
e displayed screen varies depending on the setting items. e following is the screen for entering the password
for your Wi-Fi network.
u
or d button to select the character you want to enter, and then press the r button to move the cursor
18
User's Guide
IconsDescriptions
Switches the character type.
ABC: Uppercase characters
abc: Lowercase characters
123: Numbers and symbols
Printer Basics
u d
r
l
OKEnters the selected characters.
Selects the character to be entered.
Moves the cursor to the right.
Deletes a character to the left (backspace).
Returns to the previous screen.
Entering the Practice String "13By"
1.Press the button twice to switch the character type to 123.
2.Press the u button twice to select "1".
3.Press the
r
button once to move the cursor, and then press the u button four times to select "3".
19
User's Guide
Printer Basics
4.
Press the
ABC. Press the
5.Press the r button once to move the cursor, and then press the button to switch the character type to abc.
r
button once to move the cursor, and then press the button to switch the character type to
u
button twice to select "B".
Press the
6.
Press the OK button.
d
button twice to select "y".
20
User's Guide
Network Settings
Network Settings
Network Connection Types
You can use the following connection methods.
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Related Information
& “Connecting to a Computer” on page 22
& “Connecting to a Smart Device” on page 23
& “Making Wi-Fi Settings from the Printer” on page 23
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
21
User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up.
http://epson.sn
❏ Setting up using the
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
soware
disc (only for the models that come with a
soware
disc and users with computers
22
User's Guide
Select the connection type and then click Next.
Network Settings
Follow the on-screen instructions.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Printer
You can make network settings from the printer's control panel in several ways. Choose the connection method
that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
Aer connecting the printer to the network, connect to the printer from the device that you want to use (computer,
smart device, tablet, and so on.)
Related Information
& “Making Wi-Fi Settings Manually” on page 24
& “Making Wi-Fi Settings by Push Button Setup” on page 25
23
User's Guide
Network Settings
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 26
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.Select Wi - F i S etup on the home screen.
To select an item, move the focus to the item using the
2.Select Wi-Fi (Recommended).
3.Press the OK button.
4.Select Wi-Fi Setup Wizard.
5.
Select the SSID for the access point from printer's control panel, and then press the OK button.
Note:
❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the
list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
❏ If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
6.Enter the password.
Select whether or not you print a network connection report aer nishing the settings.
Note:
❏ e password is case-sensitive.
u d l r
buttons, and then press the OK button.
button to update the
❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
❏ If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
❏ If you fail to connect, load paper, and then press the
7.When you have setup
nished,
and then press the button.
button to print a network connection report.
24
User's Guide
Network Settings
Related Information
& “Entering Characters” on page 18
& “Checking the Network Connection Status” on page 27
& “When You Cannot Make Network Settings” on page 135
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏ e access point is compatible with WPS (Wi-Fi Protected Setup).
❏
current Wi-Fi connection was established by pressing a button on the access point.
e
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1.
Select Wi-Fi S e t u p on the home screen.
To select an item, move the focus to the item using the
2.
Select Wi-Fi (Recommended).
3.Press the OK button.
4.Select Push Button Setup (WPS).
5.Hold down the [WPS] button on the access point until the security light ashes.
u d l r
buttons, and then press the OK button.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6.Press the OK button on the printer's control panel. Follow the on-screen instruction hereaer.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
Related Information
& “Checking the Network Connection Status” on page 27
25
User's Guide
Network Settings
& “When You Cannot Make Network Settings” on page 135
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code. You can use this method to set up if an access point is
capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1.Select Settings on the home screen.
To select an item, move the focus to the item using the
2.Select Network Settings.
3.Select Wi - F i S etup.
4.Select PIN Code (WPS).
5.
Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6.Press the OK button on the printer.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
Related Information
& “Checking the Network Connection Status” on page 27
& “When You Cannot Make Network Settings” on page 135
u d l r
buttons, and then press the OK button.
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to computer or smart devices without an access point. e
printer acts as an access point.
Important:
c
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1.Select Wi - F i S etup on the home screen.
To select an item, move the focus to the item using the
26
u d l r
buttons, and then press the OK button.
User's Guide
Network Settings
2.Select Wi - F i D irec t .
3.Press the OK button.
4.
Press the OK button to start the setup.
5.Press the OK button.
6.Check the SSID and password displayed on the printer's control panel. On the network connection screen of
the computer or smart device, select the SSID shown on the printer's control panel to connect.
7.Enter the password displayed on the printer's control panel on the computer or smart device.
8.
Aer the connection is established, press the OK button on the printer's control panel.
9.Press the OK button.
Related Information
& “Checking the Network Connection Status” on page 27
& “When You Cannot Make Network Settings” on page 135
Checking the Network Connection Status
You can check the network connection status in the following way.
Network Icon
You can check the network connection status and strength of the radio wave using the network icon on the
printer's home screen.
Related Information
“Guide to the Home Screen” on page 17
&
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1.Load papers.
27
User's Guide
Network Settings
2.Select Settings on the home screen, and then press the OK button.
To select an item, move the focus to the item using the
3.Select Network Settings > Connection Check.
connection check starts.
e
4.Press the
If an error has occurred, check the network connection report, and then follow the printed solutions.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 28
x
button to print the network connection report.
u d l r
buttons, and then press the OK button.
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a. Error code
b. Messages on the Network Environment
28
User's Guide
Network Settings
Related Information
& “E-2, E-3, E-7” on page 29
& “E-5” on page 30
& “E-6” on page 30
& “E-8” on page 31
& “E-9” on page 31
& “E-10” on page 31
& “E-11” on page 32
& “E-12” on page 32
& “E-13” on page 33
& “Message on the Network Environment” on page 34
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Conrm that the router/access point is turned on and the wireless
network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found.
connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Conrm security key/
password. Contact your network administrator for assistance.
Solutions:
❏ Make sure your access point is turned on.
❏ Conrm that your computer or device is connected correctly to the access point.
❏ Turn o the access point. Wait for about 10 seconds, and then turn it on.
❏ Place the printer closer to your access point and remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ If you are using push button setup to establish a network connection, make sure your access point supports
WPS. You cannot use push button setup if your access point does not support WPS.
❏ Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). e printer cannot
display an SSID that contains non-ASCII characters.
Conrm
that the wireless network name (SSID) of the PC you wish to
❏ Makes sure you know your SSID and password before connecting to the access point. If you are using an access
point with its default settings, the SSID and password are located on a label on the access point. If you do not
know your SSID and password, contact the person who set up the access point, or see the documentation
provided with the access point.
❏ If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in
the documentation provided with the smart device.
29
User's Guide
Network Settings
❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are
applicable, reset your network settings by downloading and running the
http://epson.sn > Setup
❏ Another smart device was added to the network using push button setup.
❏ e Wi-Fi network was set up using any method other than push button setup.
Related Information
&
“Connecting to a Computer” on page 22
& “Making Wi-Fi Settings from the Printer” on page 23
soware
from the following website.
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer.
your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the
access point, and then reset the printer's network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
❏ WPA2 PSK (TKIP/AES)
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
*WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
*
*
Conrm
security mode. Contact
E-6
Message:
MAC address of your printer may be ltered. Check whether your router/access point has restrictions such as
MAC address ltering. See the documentation of the router/access point or contact your network administrator for
assistance.
Solutions:
❏ Check if MAC address
ltered. See the documentation provided with the access point for details. You can check the printer's MAC
address from the Network Status part on the network connection report.
❏ If your access point is using shared authentication with WEP security, make sure the authentication key and
index are correct.
ltering
is disabled. If it is enabled, register the printer's MAC address so that it is not
30
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