User's Guide
NPD5702-01 EN
User's Guide
Contents
About This Manual
Introduction to the Manuals. . . . . . . . . . . . . . . . . . .6
Using the Manual to Search for Information. . . . . . . 6
Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . 8
Descriptions Used in this Manual. . . . . . . . . . . . . . . 8
Operating System References. . . . . . . . . . . . . . . . . . 8
Important Instructions
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety Instructions for Ink. . . . . . . . . . . . . . . . . 10
Printer Advisories and Warnings. . . . . . . . . . . . . . 11
Advisories and Warnings for Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Advisories and Warnings for Using the Printer. . 11 Advisories and Warnings for Transporting or Storing the Printer. . . . . . . . . . . . . . . . . . . . . . . 12 Advisories and Warnings for Using the
Printer with a Wireless Connection. . . . . . . . . . . 12 Advisories and Warnings for Using Memory Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Advisories and Warnings for Using the LCD Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Protecting Your Personal Information. . . . . . . . . . . 13
Printer Basics
Part Names and Functions. . . . . . . . . . . . . . . . . . . 14
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 16
Guide to the LCD Screen. . . . . . . . . . . . . . . . . . . . 16
Guide to the Home Screen. . . . . . . . . . . . . . . . . 17 Entering Characters. . . . . . . . . . . . . . . . . . . . . . 18
Network Settings
Network Connection Types. . . . . . . . . . . . . . . . . . 21
Wi-Fi Connection. . . . . . . . . . . . . . . . . . . . . . . 21
Wi-Fi Direct (Simple AP) Connection. . . . . . . . . 21
Connecting to a Computer. . . . . . . . . . . . . . . . . . . 22
Connecting to a Smart Device. . . . . . . . . . . . . . . . 23
Making Wi-Fi Settings from the Printer. . . . . . . . . .23
Making Wi-Fi Settings Manually. . . . . . . . . . . . . 24 Making Wi-Fi Settings by Push Button Setup. . . . 25 Making Wi-Fi Settings by PIN Code Setup
(WPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Making Wi-Fi Direct (Simple AP)
Connection Settings. . . . . . . . . . . . . . . . . . . . . .26
Checking the Network Connection Status. . . . . . . . 27
Network Icon. . . . . . . . . . . . . . . . . . . . . . . . . . .27
Printing a Network Connection Report. . . . . . . . 27
Printing a Network Status Sheet. . . . . . . . . . . . . . . 34
Replacing or Adding New Access Points. . . . . . . . . 34
Changing the Connection Method to a Computer. . 34
Disabling Wi-Fi from the Control Panel. . . . . . . . . .35
Disconnecting Wi-Fi Direct (Simple AP)
connection from the Control Panel. . . . . . . . . . . . . 36
Restoring the Network Settings from the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Preparing the Printer
Loading Papers. . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Available Paper and Capacities. . . . . . . . . . . . . . 37
Loading Paper in the Rear Paper Feed. . . . . . . . . 39
Loading Envelopes and Precautions. . . . . . . . . . 41
Loading Long Papers. . . . . . . . . . . . . . . . . . . . . 42
List of Paper Type. . . . . . . . . . . . . . . . . . . . . . . 42
Placing Originals. . . . . . . . . . . . . . . . . . . . . . . . . . 43
Placing Originals on the Scanner Glass. . . . . . . . 43
Inserting a Memory Card. . . . . . . . . . . . . . . . . . . . 44
Supported Memory Cards. . . . . . . . . . . . . . . . . 44 Inserting and Removing a Memory Card. . . . . . .44 Accessing a Memory Card From a Computer. . . .45
Menu Options for Settings. . . . . . . . . . . . . . . . . . . 46
Menu Options for Maintenance. . . . . . . . . . . . . 46 Menu Options for Printer Setup. . . . . . . . . . . . . 47 Menu Options for Network Settings. . . . . . . . . . 49 Menu Options for Epson Connect Services. . . . . 50 Menu Options for Google Cloud Print Services. . 50 Menu Options for File Sharing. . . . . . . . . . . . . . 51 Menu Options for Print Status Sheet. . . . . . . . . . 51 Menu Options for Print Counter. . . . . . . . . . . . .51 Menu Options for Firmware Update. . . . . . . . . . 51 Menu Options for Restore Default Settings. . . . . 52
Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Saving Power - Control Panel. . . . . . . . . . . . . . . 52
Printing
Printing from the Printer Driver on Windows. . . . . 54
Accessing the Printer Driver. . . . . . . . . . . . . . . . 54 Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .54 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .56 Printing Several Pages on One Sheet. . . . . . . . . . 57
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Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 58 Printing a Reduced or Enlarged Document. . . . . 58 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster). . . . . . . . . . . . . 59 Printing with a Header and Footer. . . . . . . . . . . 65 Printing a Watermark. . . . . . . . . . . . . . . . . . . . .66 Printing Multiple Files Together. . . . . . . . . . . . . 66 Printing Using the Color Universal Print
Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 68 Printing to Emphasize T hin Lines. . . . . . . . . . . . 68 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 69 Menu Options for the Printer Driver. . . . . . . . . . 69
Printing from the Printer Driver on Mac OS. . . . . . 71
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . .71 Printing on 2-Sides. . . . . . . . . . . . . . . . . . . . . . .73 Printing Several Pages on One Sheet. . . . . . . . . . 74 Printing and Stacking in Page Order (Reverse Order Printing). . . . . . . . . . . . . . . . . . . . . . . . . 74 Printing a Reduced or Enlarged Document. . . . . 75 Adjusting the Print Color. . . . . . . . . . . . . . . . . . 76 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 76 Menu Options for the Printer Driver. . . . . . . . . . 76 Making Operation Settings for the Mac OS
Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . 78
Printing from the Control Panel. . . . . . . . . . . . . . . 79
Printing Photos by Selecting from a Memory
Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Printing Lined Paper, Calendars, and
Original Writing Paper. . . . . . . . . . . . . . . . . . . .80 Menu Options for Print Photos. . . . . . . . . . . . . .80
Printing from Smart Devices. . . . . . . . . . . . . . . . . 81
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 81
Using Epson Print Enabler. . . . . . . . . . . . . . . . . 82
Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 83
Canceling the Ongoing Job. . . . . . . . . . . . . . . . . . . 84
Copying
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Copying on 2-Sides. . . . . . . . . . . . . . . . . . . . . . . . 86
Copying Multiple Originals onto One Sheet. . . . . . .86
Menu Options for Copying. . . . . . . . . . . . . . . . . . .86
Scanning
Scanning Using the Control Panel. . . . . . . . . . . . . .89
Scanning to a Memory Card. . . . . . . . . . . . . . . . 89 Scanning to a Computer (Event Manager). . . . . . 90 Scanning to a Computer (WSD). . . . . . . . . . . . . 91
Scanning from a Computer. . . . . . . . . . . . . . . . . . .94
Scanning Using Epson Scan 2. . . . . . . . . . . . . . . 94
Scanning from Smart Devices. . . . . . . . . . . . . . . . . 97
Installing Epson iPrint. . . . . . . . . . . . . . . . . . . . 97
Scanning Using Epson iPrint. . . . . . . . . . . . . . . 97
Refilling Ink
Checking the Ink Levels. . . . . . . . . . . . . . . . . . . . . 99
Checking the Ink Levels - Windows. . . . . . . . . . .99
Checking the Ink Levels - Mac OS. . . . . . . . . . . .99
Ink Bottle Codes. . . . . . . . . . . . . . . . . . . . . . . . . 100
Ink Bottle Handling Precautions. . . . . . . . . . . . . . 100
Ref illing the Ink Tanks. . . . . . . . . . . . . . . . . . . . . 101
Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . 106
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .106
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Running Power Cleaning. . . . . . . . . . . . . . . . . . . 108
Running Power Cleaning - Control Panel. . . . . 108
Running Power Cleaning - Windows. . . . . . . . . 109
Running Power Cleaning - Mac OS. . . . . . . . . . 109
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . 109
Aligning the Print Head - Control Panel. . . . . . 109
Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . 110
Cleaning the Paper Path for Ink Smears. . . . . . .110
Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .111
Cleaning the Translucent Film. . . . . . . . . . . . . . . 112
Checking the Total Number of Pages Fed
T hrough the Printer. . . . . . . . . . . . . . . . . . . . . . . 113
Checking the Total Number of Pages Fed
T hrough the Printer - Control Panel. . . . . . . . . 113 Checking the Total Number of Pages Fed
T hrough the Printer - Windows. . . . . . . . . . . . .114 Checking the Total Number of Pages Fed
T hrough the Printer - Mac OS. . . . . . . . . . . . . .114
Network Service and Software
Information
Application for Configuring Printer Operations
(Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Running Web Config on a Web Browser. . . . . . 115 Running Web Config on Windows. . . . . . . . . . 116
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Running Web Conf ig on Mac OS. . . . . . . . . . . .116
Application for Scanning Documents and
Images (Epson Scan 2). . . . . . . . . . . . . . . . . . . . . 116
Adding the Network Scanner. . . . . . . . . . . . . . 117
Application for Configuring Scanning Operations from the Control Panel (Epson
Event Manager). . . . . . . . . . . . . . . . . . . . . . . . . . 117
Application for Laying Out Photos (Epson Easy Photo Print). . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Application for Printing Web Pages (E-Web Print) 119
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Installing the Latest Applications. . . . . . . . . . . . . .120
Updating the Printer's Firmware using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Uninstalling Applications. . . . . . . . . . . . . . . . . . . 121
Uninstalling Applications - Windows. . . . . . . . .121
Uninstalling Applications - Mac OS. . . . . . . . . .122
Printing Using a Network Service. . . . . . . . . . . . . 123
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . .124
Checking Error Codes on the LCD Screen. . . . . 124 Checking the Printer Status - Windows. . . . . . . 125 Checking the Printer Status - Mac OS. . . . . . . . 125
Checking the Software Status. . . . . . . . . . . . . . . . 125
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 126
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Removing Jammed Paper from Rear Cover. . . . 128
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 129
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 130 Several Sheets of Paper are Fed at a Time. . . . . . 130 Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 130
Power and Control Panel Problems. . . . . . . . . . . . 130
Power Does Not Turn On. . . . . . . . . . . . . . . . . 130
Power Does Not Turn Of f. . . . . . . . . . . . . . . . . 130
Power Turns Of f Automatically. . . . . . . . . . . . . 130
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 131
Cannot Print from a Computer. . . . . . . . . . . . . . . 131
Checking the Connection (USB). . . . . . . . . . . . 131 Checking the Connection (Network). . . . . . . . .131 Checking the Software and Data. . . . . . . . . . . . 132 Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .134
Checking the printer status from the
computer (Mac OS). . . . . . . . . . . . . . . . . . . . . 135
When You Cannot Make Network Settings. . . . . . 135
Cannot Connect from Devices Even Though Network Settings are No Problems. . . . . . . . . . 136 Checking the SSID Connected to the Printer. . . 137 Checking the SSID for the Computer. . . . . . . . .138
Cannot Print from an iPhone or iPad. . . . . . . . . . 139
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 139
Printout is Scuf fed or Color is Missing. . . . . . . .139 Banding or Unexpected Colors Appear. . . . . . . 139 Colored Banding Appears at Intervals of Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .140 Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .140 Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .141 Paper Is Smeared or Scuf fed. . . . . . . . . . . . . . . 142 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 144 Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Cannot Print Without Margins. . . . . . . . . . . . . 144 Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .144 The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 145 Printed Characters Are Incorrect or Garbled. . . 145 The Printed Image Is Inverted. . . . . . . . . . . . . . 145 Mosaic-Like Patterns in the Prints. . . . . . . . . . .146 Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .146 Moiré (Cross-Hatch) Patterns Appear in the Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 146 An Image of the Reverse Side of the Original Appears in the Copied Image. . . . . . . . . . . . . . 146 The Printout Problem Could Not be Cleared. . . 146
Other Printing Problems. . . . . . . . . . . . . . . . . . . 147
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 147 Printing Slows Down Dramatically During Continuous Printing. . . . . . . . . . . . . . . . . . . . .147 Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 147
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 148
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 148
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass. . . . . . . 148
T he Image Quality Is Rough. . . . . . . . . . . . . . . 149 Offset Appears in the Background of Images. . . 149 Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 149 Moiré Patterns (Web-Like Shadows) Appear. . . 149
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Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .150 Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . .150 Cannot Solve Problems in the Scanned Image. . 151
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 151
Scanning Speed Is Slow. . . . . . . . . . . . . . . . . . .151 Scanning Stops when Scanning to PDF/ Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 152
Slight Electric Shock when Touching the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Operation Sounds Are Loud. . . . . . . . . . . . . . . 152 Cannot Save Data to a Memory Device. . . . . . . 152 Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 153 "?" Is Displayed on the Photo Selection Screen. . 153 A Message Prompting You to Reset the Ink
Levels is Displayed. . . . . . . . . . . . . . . . . . . . . . 153 Ink Spilled. . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Appendix
Technical Specif ications. . . . . . . . . . . . . . . . . . . . 154
Printer Specifications. . . . . . . . . . . . . . . . . . . . 154 Scanner Specifications. . . . . . . . . . . . . . . . . . . 155 Interface Specif ications. . . . . . . . . . . . . . . . . . . 155 Network Function List. . . . . . . . . . . . . . . . . . . 156 Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 156 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 157 Supported T hird Party Services. . . . . . . . . . . . . 157 External Storage Device Specif ications. . . . . . . .157 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Electrical Specifications. . . . . . . . . . . . . . . . . . 158 Environmental Specif ications. . . . . . . . . . . . . . 159 System Requirements. . . . . . . . . . . . . . . . . . . . 159
Regulatory Information. . . . . . . . . . . . . . . . . . . . 160
Standards and Approvals. . . . . . . . . . . . . . . . . 160 Restrictions on Copying. . . . . . . . . . . . . . . . . . 161
Transporting the Printer. . . . . . . . . . . . . . . . . . . . 161
Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Where to Get Help. . . . . . . . . . . . . . . . . . . . . . . . 166
Technical Support Web Site. . . . . . . . . . . . . . . .166
Contacting Epson Support. . . . . . . . . . . . . . . . 166
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User's Guide
About This Manual
The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications.
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
Start Here (paper manual)
Provides you with information on setting up the printer, installing the software, using the printer, and so on.
User's Guide (digital manual)
This manual. Provides overall information and instructions on using the printer, on network settings when using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support website at http://support.epson.net/.
Digital manual
Start EPSON Software Updater on your computer. EPSON Software Updater checks for available updates of Epson software applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Software Update Tools (EPSON Software Updater)” on page 119
The PDF manual allows you to search for information you are looking for by keyword, or jump directly to specific sections using the bookmarks. You can also print only the pages you need. This section explains how to use a PDF manual that has been opened in Adobe Reader X on your computer.
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User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Windows: Hold down Alt, and then press ←.
Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you want to print in Pages in Pages to Print.
To specify a series of pages, enter a hyphen between the start page and the end page. Example: 20-25
To specify pages that are not in series, divide the pages with commas. Example: 5, 10, 15
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User's Guide
About This Manual
!Caution:
Instructions that must be followed carefully to avoid bodily injury.
cImportant:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
& Related Information
Links to related sections.
Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS Sierra. The content displayed on the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microsoft® Windows® 10 operating system
Microsoft® Windows® 8.1 operating system
Microsoft® Windows® 8 operating system
Microsoft® Windows® 7 operating system
Microsoft® Windows Vista® operating system
Microsoft® Windows® XP operating system
Microsoft® Windows® XP Professional x64 Edition operating system
Microsoft® Windows Server®2016 operating system
Microsoft® Windows Server®2012 R2 operating system
Microsoft® Windows Server®2012 operating system
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User's Guide
About This Manual
Microsoft® Windows Server®2008 R2 operating system
Microsoft® Windows Server®2008 operating system
Microsoft® Windows Server®2003 R2 operating system
Microsoft® Windows Server®2003 operating system
Mac OS
In this manual, "Mac OS" is used to refer to macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
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User's Guide
Important Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by yourself, except as specifically explained in the printer's manuals.
Unplug the printer and refer servicing to qualified service personnel under the following conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely affect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately.
Be careful not to touch any ink when you handle the ink tanks, ink tank caps, and opened ink bottles or ink bottle caps.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not shake an ink bottle too vigorously or subject it to strong impacts as this can cause ink to leak.
Keep ink bottles and the ink tank unit out of the reach of children. Do not allow children to drink from or handle the ink bottles and ink bottle cap.
10
User's Guide
Important Instructions
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.
Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.
The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
Place the printer on a flat, stable surface that extends beyond the base of the printer in all directions. The printer will not operate properly if it is tilted at an angle.
Allow space above the printer so that you can fully raise the document cover.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
Do not put your hand inside the printer during printing.
Do not touch the white flat cable and ink tubes inside the printer.
Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire.
Do not move the print head by hand; otherwise, you may damage the printer.
Be careful not to trap your fingers when closing the scanner unit.
Do not press too hard on the scanner glass when placing the originals.
11
User's Guide
Important Instructions
Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank.
Always turn the printer off using the P button. Do not unplug the printer or turn off the power at the outlet until the P light stops flashing.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical outlet.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak.
Before transporting the printer, make sure that the print head is in the home (far right) position.
Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively affect the operation of automatically controlled devices such as automatic doors or fire alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
Do not remove a memory card or turn off the printer while the memory card light is flashing.
The methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with your memory card for details.
Use only memory cards compatible with the printer.
The LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven brightness. These are normal and do not indicate that it is damaged in any way.
Only use a dry, soft cloth for cleaning. Do not use liquid or chemical cleaners.
The exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
12
User's Guide
Important Instructions
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Settings > Restore Default Settings > All Settings on the control panel.
13
User's Guide
Printer Basics
A |
Rear paper feed |
Loads paper. |
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B |
Paper support |
Supports loaded paper. |
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C |
Feeder guard |
Prevents foreign substance from entering the printer. |
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Edge guides |
Feeds the paper straight into the printer. Slide to the edges of the paper. |
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E |
Output tray |
Holds the ejected paper. |
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A |
Document cover |
Blocks external light while scanning. |
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B |
Scanner glass |
Place the originals. |
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C |
Scanner unit |
Scans placed originals. |
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D |
Control panel |
Indicates the printer's status and allows you to make print settings. |
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14
User's Guide
Printer Basics
E |
Memory card slot |
Insert a memory card. |
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Ink tank cover |
Open to refill the ink tank. |
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B |
Ink reservoir tank (Ink tank) |
Supplies ink to the print head. |
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C |
Ink tank unit |
Contains the ink tanks. |
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D |
Print head |
Ink is ejected from the print head nozzles underneath. |
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Rear cover |
Remove when removing jammed paper. |
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B |
AC inlet |
Connects the power cord. |
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C |
USB port |
Connects a USB cable to connect with a computer. |
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15
User's Guide
Printer Basics
A |
Turns the printer on or off. |
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Do not turn off while the power light is flashing (while the printer is operating or processing data). |
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Unplug the power cord when the power light is off. |
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B |
Displays the home screen. |
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C |
Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. |
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D |
Displays the solutions when you are in trouble. |
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E |
Stops the current operation. |
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F |
Returns to the previous screen. |
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G |
Use the u d l r buttons to move the focus to the target, and then press the OK button to open the selected |
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H |
Applies to a variety of functions depending on the situation. |
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I |
Starts an operation such as printing or copying. |
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Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the u d l r buttons.
16
User's Guide
Printer Basics
The following icons and menus are displayed on the home screen.
A Icons that show the network status are displayed.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless network connection.
Indicates that Wi-Fi Direct (Simple AP) is enabled.
Indicates that Wi-Fi Direct (Simple AP) is disabled.
B |
When l and r are displayed, you can scroll right or left by pressing the l or r button. |
17
User's Guide
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Printer Basics |
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C |
Function icons and names are displayed as menu icons. |
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Copy |
Enters Copy menu that allows you to copy a document. |
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Print Photos |
Enters Print Photos menu that allows you to print photos on your memory card. |
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Scan |
Enters Scan menu that allows you to scan a document or a photo. |
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Personal |
Enters Personal Stationery menu that allows you to print original items, such as ruled paper |
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Stationery |
and calendars, using the photos on your memory card. |
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Quiet Mode |
Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However, |
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enabling this may reduce print speed. Depending on the paper type and print quality settings |
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you selected, there may be no difference in the printer's noise level. |
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This is a shortcut to the following menu. |
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Settings > Printer Setup > Quiet Mode |
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Settings |
Enters Settings menu that allows you to make maintenance, printer setup, and network |
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settings. |
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Maintenance |
Access the menus recommended to improve the quality of your printouts. This is a shortcut to |
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the following menu. |
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Settings > Maintenance |
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Wi-Fi Setup |
Displays menus that allow you to set up the printer for use on a wireless network. This is a |
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shortcut to the following menu. |
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Settings > Network Settings > Wi-Fi Setup |
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Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button. |
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Related Information
& “Menu Options for Settings” on page 46
To enter characters and symbols for network settings from the control panel, use the u, d, l, and r buttons.
Press the u or d button to select the character you want to enter, and then press the r button to move the cursor to the next input position. When you have finished entering characters, press the OK button.
The displayed screen varies depending on the setting items. The following is the screen for entering the password for your Wi-Fi network.
18
User's Guide
Printer Basics
Icons |
Descriptions |
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Switches the character type. |
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ABC: Uppercase characters |
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abc: Lowercase characters |
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123: Numbers and symbols |
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u d |
Selects the character to be entered. |
rMoves the cursor to the right.
lDeletes a character to the left (backspace).
OK |
Enters the selected characters. |
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Returns to the previous screen. |
Entering the Practice String "13By"
1.Press the button twice to switch the character type to 123.
2.Press the u button twice to select "1".
3.Press the r button once to move the cursor, and then press the u button four times to select "3".
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User's Guide
Printer Basics
4.Press the r button once to move the cursor, and then press the button to switch the character type to
ABC. Press the u button twice to select "B".
5.Press the r button once to move the cursor, and then press the button to switch the character type to abc. Press the d button twice to select "y".
6.Press the OK button.
20
User's Guide
Network Settings
You can use the following connection methods.
Connect the printer and the computer or smart device to the access point. This is the typical connection method for home or office networks where computers are connected by Wi-Fi through the access point.
Related Information
&“Connecting to a Computer” on page 22
&“Connecting to a Smart Device” on page 23
&“Making Wi-Fi Settings from the Printer” on page 23
Use this connection method when you are not using Wi-Fi at home or at the office, or when you want to connect the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can connect up to four devices to the printer without having to use a standard access point. However, devices directly connected to the printer cannot communicate with each other through the printer.
21
User's Guide
Network Settings
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
The printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the following methods.
Setting up from the website
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn
Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)
Insert the software disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of the printer to the computer.
22
User's Guide
Network Settings
Select the connection type and then click Next.
Follow the on-screen instructions.
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.
You can make network settings from the printer's control panel in several ways. Choose the connection method that matches the environment and conditions that you are using.
If you know the information for the access point such as SSID and password, you can make settings manually.
If the access point supports WPS, you can make settings by using push button setup.
After connecting the printer to the network, connect to the printer from the device that you want to use (computer, smart device, tablet, and so on.)
Related Information
&“Making Wi-Fi Settings Manually” on page 24
&“Making Wi-Fi Settings by Push Button Setup” on page 25
23
User's Guide
Network Settings
&“Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 26
&“Making Wi-Fi Direct (Simple AP) Connection Settings” on page 26
You can manually set up the information necessary to connect to an access point from the printer's control panel. To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.
1.Select Wi-Fi Setup on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Wi-Fi (Recommended).
3.Press the OK button.
4.Select Wi-Fi Setup Wizard.
5.Select the SSID for the access point from printer's control panel, and then press the OK button.
Note:
If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point with its default settings, use the SSID written on the label.
6.Enter the password.
Select whether or not you print a network connection report after finishing the settings.
Note:
The password is case-sensitive.
If you do not know the password, check if it is written on the label of the access point. If you are using the access point with its default settings, use the password written on the label. The password may also be called a "Key", a "Passphrase", and so on.
If you do not know the password for the access point, see the documentation provided with the access point, or contact the person who set it up.
If you fail to connect, load paper, and then press thebutton to print a network connection report.
7.When you have setup finished, and then press thebutton.
24
User's Guide
Network Settings
Related Information
&“Entering Characters” on page 18
&“Checking the Network Connection Status” on page 27
&“When You Cannot Make Network Settings” on page 135
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method.
The access point is compatible with WPS (Wi-Fi Protected Setup).
The current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot find the button or you are setting up using the software, see the documentation provided with the access point.
1.Select Wi-Fi Setup on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Wi-Fi (Recommended).
3.Press the OK button.
4.Select Push Button Setup (WPS).
5.Hold down the [WPS] button on the access point until the security light flashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the documentation provided with your access point for details.
6.Press the OK button on the printer's control panel. Follow the on-screen instruction hereafter.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
Related Information
& “Checking the Network Connection Status” on page 27
25
User's Guide
Network Settings
& “When You Cannot Make Network Settings” on page 135
You can connect to an access point by using a PIN code. You can use this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1.Select Settings on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
2.Select Network Settings.
3.Select Wi-Fi Setup.
4.Select PIN Code (WPS).
5.Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6.Press the OK button on the printer.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a connection report and check the solution.
Related Information
&“Checking the Network Connection Status” on page 27
&“When You Cannot Make Network Settings” on page 135
This method allows you to connect the printer directly to computer or smart devices without an access point. The printer acts as an access point.
cImportant:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection, the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication is established between them. Since the computer or smart device is automatically connected to the other connectable Wi-Fi network if the printer is turned off, it is not connected to the previous Wi-Fi network again if the printer is turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart device again. If you do not want to connect every time you turn the printer on or off, we recommend using Wi-Fi network by connecting the printer to an access point.
1.Select Wi-Fi Setup on the home screen.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
26
User's Guide
Network Settings
2.Select Wi-Fi Direct.
3.Press the OK button.
4.Press the OK button to start the setup.
5.Press the OK button.
6.Check the SSID and password displayed on the printer's control panel. On the network connection screen of the computer or smart device, select the SSID shown on the printer's control panel to connect.
7.Enter the password displayed on the printer's control panel on the computer or smart device.
8.After the connection is established, press the OK button on the printer's control panel.
9.Press the OK button.
Related Information
&“Checking the Network Connection Status” on page 27
&“When You Cannot Make Network Settings” on page 135
You can check the network connection status in the following way.
You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
Related Information
& “Guide to the Home Screen” on page 17
You can print a network connection report to check the status between the printer and the access point.
1.Load papers.
27
User's Guide
Network Settings
2.Select Settings on the home screen, and then press the OK button.
To select an item, move the focus to the item using the u d l r buttons, and then press the OK button.
3.Select Network Settings > Connection Check. The connection check starts.
4.Press the x button to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 28
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
a.Error code
b.Messages on the Network Environment
28
User's Guide
Network Settings
Related Information
&“E-2, E-3, E-7” on page 29
&“E-5” on page 30
&“E-6” on page 30
&“E-8” on page 31
&“E-9” on page 31
&“E-10” on page 31
&“E-11” on page 32
&“E-12” on page 32
&“E-13” on page 33
&“Message on the Network Environment” on page 34
E-2, E-3, E-7
Message:
No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.
No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.
Entered security key/password does not match the one set for your router/access point. Confirm security key/ password. Contact your network administrator for assistance.
Solutions:
Make sure your access point is turned on.
Confirm that your computer or device is connected correctly to the access point.
Turn off the access point. Wait for about 10 seconds, and then turn it on.
Place the printer closer to your access point and remove any obstacles between them.
If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on the network connection report.
If you are using push button setup to establish a network connection, make sure your access point supports WPS. You cannot use push button setup if your access point does not support WPS.
Makes sure your SSID uses only ASCII characters (alphanumeric characters and symbols). The printer cannot display an SSID that contains non-ASCII characters.
Makes sure you know your SSID and password before connecting to the access point. If you are using an access point with its default settings, the SSID and password are located on a label on the access point. If you do not know your SSID and password, contact the person who set up the access point, or see the documentation provided with the access point.
If you are connecting to an SSID generated from a tethering smart device, check for the SSID and password in the documentation provided with the smart device.
29
User's Guide
Network Settings
If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website.
http://epson.sn > Setup
Another smart device was added to the network using push button setup.
The Wi-Fi network was set up using any method other than push button setup.
Related Information
&“Connecting to a Computer” on page 22
&“Making Wi-Fi Settings from the Printer” on page 23
E-5
Message:
Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Solutions:
Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings.
WEP-64 bit (40 bit)
WEP-128 bit (104 bit)
WPA PSK (TKIP/AES)*
WPA2 PSK (TKIP/AES)*
WPA (TKIP/AES)
WPA2 (TKIP/AES)
*WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6
Message:
MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.
Solutions:
Check if MAC address filtering is disabled. If it is enabled, register the printer's MAC address so that it is not filtered. See the documentation provided with the access point for details. You can check the printer's MAC address from the Network Status part on the network connection report.
If your access point is using shared authentication with WEP security, make sure the authentication key and index are correct.
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