Apex 100
Product Support Bulletin
Subject: Proper Method for Running Benchmark and Diagnostics Programs
EPSON
Date: 06/04/93
Page(s): 1 of 1
This bulletin describes the proper method for running any benchmark or diagnostics
programs. This applies to any computer system.
In most cases, the computer should be started using an MS-DOS boot diskette
that’s ‘clean’ The appropriate executable can then be run, either from diskette or hard drive.
There will be some exceptions to the above rule. In attempting to benchmark or
troubleshoot any add-on that requires a device driver (CD-ROM, local area network,
etc.), obviously the necessary device driver(s) must be loaded. Also, some
programs will require a minimum number of FILES or BUFFERS to be defined in
the CONFIG.SYS file. Such programs will usually display this requirement if they
are run without the necessary CONFIG.SYS file.
For the most consistent results, use the absolute minimal boot configuration that’s
allowed by the hardware being tested.
in other words, one with no CONFIG.SYS or AUTOEXEC.BAT files.
PSB No: S-0158
Originator: MWT
Product Support Bulletin
Subject:
Date:
Page:
The purpose of this bulletin is to provide the 80386 Accelerator board test
results, conducted by the Computer Product Support Center, involving the
SOTA 386si from SOTA Technology, inc.
The Equity models tested were the Equity I, Equity II Equity I + and Equity le.
The Apex models tested were the Apex, Apex Plus and Apex 100. All were
tested with Norton Utilities and MS - DOS.
The table below shows compatibility and the Norton SI rating of the
various systems.
Model
Equity I
Equity I+
Equity/Apex Compatibility with the SOTA 386si
3/02/90
1 of 3
Norton SI
12.0
12.0/16.9
Compatibility
Functioned normally with Norton Utilities and
MS- DOS 2.11
Functioned normally with MS - DOS 3.3 and
Norton Utilities at both CPU speeds.
PSB No:
Originator:
S-0111
MS ;. CL5
Equity le
Equity II
Apex
Apex Plus
Apex 100
NA
14.3
15.9
11.5
12.0/16.9
Unable to boot at 10MHz. Performance
erratic at 4.77MHz
Functioned normally with MS - DOS 3.2 and
Norton Utilities. (Tested only at 7.16MHz.)
Unable to boot at 4.77MHz. Functioned
normally at 8MHz with MS - DOS 3.2 and
Norton Utilities.
Unable to boot at 9.54MHz. Functioned
normally at 4.77MHz with MS - DOS 3.2 and
Norton Utilities.
Functioned normally with MS - DOS 3.3 and
Norton Utilities.
PSB No: S-0111
Page: 2 of 3
Installation of the board in most of the units was quick and simple to do when
following the installation instructions accompanying the boards. Installation of
the SOTA 386si in the Equity I and the Equity II is rather difficult. Due to the
amount of disassembly required, we strongly recommend that only Authorized
Service Centers install the board in the Equity I and Equity II.
Installation Instructions
Equity I
1. Remove the following from the main unit:
a) upper case
b) rear panel
c) front panel
d) FDD/power supply block.
2. Follow instructions for a standard installation for the SOTA 386si in an
8088 - based system.
not to prevent reassembly.
folded.
Take care to fold the SOTA connector cable so as
The cable is sturdy and will tolerate being
3. Reassemble the main unit and go through the testing and initialization
procedure outlined in the SOTA manual.
Equity II
1. Remove the following from the main unit:
a) upper case
b) rear panel
c) front panel
d) FDD/power supply block.
2. Follow instructions for a standard installation for the SOTA 386si in an
8086 - based system.
not to prevent reassembly. This will necessitate routing the cable so that it
does not conflict with the power connection to the main system board.
The cable is sturdy and will tolerate being folded.
3. Reassemble the main unit and go through the testing and initialization
procedure outlined in the SOTA manual.
Take care to fold the SOTA connector cable so as
PSB No: S-0111
Page: 3 of 3
Our Computer Product Support Center receives numerous calls requesting
information and recommendations on 80386 Accelerator boards for use with the
Equity and Apex (8088-
We have found that the SOTA 386si may meet your requirements and are
competitively priced!
Although these boards were tested by qualified product support specialists,
Epson America makes no representations that these third party products are
compatible with all hardware configurations or software applications.
We recommend that you certify these products with your specific hardware and
software requirements and consult with the third party vendor to ensure reliable
operation.
SOTA Technology can be reached at:
SOTA Technology, Inc.
657 N. Pastoria Ave.
Sunnyvale, CA 94086
Phone: (408) 245 - 3366
and 8086 - based) personal computers.
Product Support Bulletin
Subject:
Date: 9/5/89
Page:
Q. Where can I obtain help regarding software or hardware questions on the
APEX 100 computer?
A. PFS First Choice applications software
Software Publishing Corp. provides the warranty and end - user support for
the First Choice software. Please refer to the First Choice User’s Guide for
customer support information.
support is (415) 962 - 9002.
APEX 100 Hardware and MS- DOS software support
Epson America Inc. provides technical support for questions regarding the
MS - DOS (software) and the APEX 100 computer, Apex printer and Apex
monitors (hardware). Customers can obtain support by calling our Product
Support Department at (213) 539 - 9955, or by writing to:
Apex 100 Computer -
1 of 8
Answers to Common Questions
PSB No:
Originator:
The telephone number for PFS First Choice
S-009
Epson America, Inc.
Product Support Department
23610 Telo Ave.
Torrance, Ca. 90505
Q. Where can I obtain warranty repair service for my Epson Apex products?
A. Epson America, Inc. has a network of Authorized Epson Customer Care
Centers located throughout the U.S. If you require service please call our
toll free Consumer Information number at (800) 922- 8911 to locate the
nearest Apex Customer Care Center for service or product upgrades. You
must provide proof of purchase for warranty service.
Q. Does the APEX 100 have a serial interface port?
A. Yes, an IBM PC- compatible (25 - pin connector) serial port is standard
with the APEX 100 and can be used to connect a serial device such as
an external modem, serial mouse or a serial printer.
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