Electrolux WASHING, EWM1000, 2000EVO, EWM3000 SERVICE GUIDE

5 (2)

SERVICE MANUAL

WASHING

 

 

 

WM-WD

 

© ELECTROLUX ITALIA S.p.A.

Publication no.

Front loader

 

Spares Operations Italy

 

 

Corso Lino Zanussi, 30

 

 

Platform

 

I - 33080 PORCIA /PN (ITALY)

599 72 40-80

 

 

 

 

 

Fax +39 0434 394096

EN

EWM1000

 

 

 

 

EWM1000plus

 

 

 

 

EWM2000evo

 

 

 

 

EWM3000new

 

Edition: 12-2009

 

 

ENV06

 

 

 

 

11xx21xx

 

 

 

 

25xx/35xx

 

 

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

2/176

599 72 40-80

Content

1

EWM1000 ............................................................................................................................................

 

5

 

1.1

Access to the diagnostic cycle ....................................................................................................

 

5

 

1.2

Rapid reading of alarms..............................................................................................................

 

5

 

1.3

Cancelling the last alarm.............................................................................................................

 

5

 

1.4

Phases of the diagnostics test.....................................................................................................

 

6

 

1.5

Reading the alarms.....................................................................................................................

 

7

 

1.5.1

Displaying the alarm..............................................................................................................

 

7

 

1.5.2

Examples of alarm display.....................................................................................................

 

7

 

1.5.3

Status of alarms during the diagnostics cycle.........................................................................

7

 

1.6

Table of alarms codes EWM1000 ...............................................................................................

 

8

 

1.6.1

Notes concerning certain alarm codes ...................................................................................

9

 

1.7

Elementary diagram..................................................................................................................

 

10

 

1.7.1

With instantaneous door locking device ...............................................................................

10

 

1.8

With PTC door locking device ...................................................................................................

 

11

 

1.8.1

Key to circuit diagram..........................................................................................................

 

12

 

1.9

Connectors on circuit board EWM1000 .....................................................................................

 

13

 

1.10

Burning on the circuit board EWM1000 .....................................................................................

 

14

 

1.10.1

EWM1000 ...........................................................................................................................

 

14

 

1.10.2

Components side (common)................................................................................................

 

14

 

1.10.3

Pushbutton – led side (horizontal buttons) ...........................................................................

15

 

1.10.4

Pushbutton – led side (vertical buttons) ...............................................................................

15

2

EWM1000plus 2000evo 3000new.....................................................................................................

 

16

 

2.1

Control panel ............................................................................................................................

 

16

 

2.2

Sigma/Alpha/Ellipse//Multipanel Built-In/Sigma-ZK/Jewel with or without selector......................

17

 

2.2.1

Access to diagnostics system..............................................................................................

 

17

 

2.2.2

Rapid reading of alarm codes..............................................................................................

 

17

 

2.2.3

Cancelling the last alarm .....................................................................................................

 

17

 

2.3

AEG NexXxt Version with selector and incorporated ON/OFF switch.........................................

18

 

2.3.1

Access to diagnostics system..............................................................................................

 

18

 

2.3.2

Rapid reading of alarm codes..............................................................................................

 

18

 

2.3.3

Cancelling the last alarm .....................................................................................................

 

18

 

2.4

AEG New Version with right selector and incorporated ON/OFF switch .....................................

19

 

2.4.1

Access to diagnostics system..............................................................................................

 

19

 

2.4.2

Rapid reading of alarm codes..............................................................................................

 

19

 

2.4.3

Cancelling the last alarm .....................................................................................................

 

19

 

2.5

DELTA Version without selector and button ON/OFF switch......................................................

20

 

2.5.1

Access to diagnostics system..............................................................................................

 

20

 

2.5.2

Rapid reading of alarm codes..............................................................................................

 

20

 

2.5.3

Cancelling the last alarm .....................................................................................................

 

20

 

2.6

CLUB DISPLAY Version with selector and incorporated ON/OFF switch ...................................

21

 

2.6.1

Access to diagnostics system..............................................................................................

 

21

 

2.6.2

Rapid reading of alarm codes..............................................................................................

 

21

 

2.6.3

Cancelling the last alarm .....................................................................................................

 

21

 

2.7

LCD Version without selector and button ON/OFF switch..........................................................

22

 

2.7.1

Access to diagnostics system..............................................................................................

 

22

 

2.7.2

Rapid reading of alarm codes..............................................................................................

 

22

 

2.7.3

Cancelling the last alarm .....................................................................................................

 

22

 

2.8

LCD Version with selector and button ON/OFF switch...............................................................

23

 

2.8.1

Access to diagnostics system..............................................................................................

 

23

 

2.8.2

Rapid reading of alarm codes..............................................................................................

 

23

 

2.8.3

Cancelling the last alarm .....................................................................................................

 

23

 

2.9

Phases of the diagnostics test...................................................................................................

 

24

 

2.10

Reading the alarm codes ..........................................................................................................

 

26

 

2.10.1

Displaying the alarm............................................................................................................

 

26

 

2.10.2

Examples of alarm displays.................................................................................................

 

26

 

2.11

Table of alarms codes EWM 1000plus

EWM2000EVO EWM3000NEW.................................

27

 

2.12

Basic circuit diagram EWM1000PLUS.......................................................................................

 

31

 

2.12.1

Diagram (without aqua control)............................................................................................

 

31

 

2.12.2

Key to circuit diagram..........................................................................................................

 

32

 

2.12.3

Diagram (with aqua control).................................................................................................

 

33

 

2.12.4

Key to circuit diagram..........................................................................................................

 

34

 

2.13

Basic circuit diagram with sensor EWM2000EVO......................................................................

35

QUICK GUIDE AND APPLIANCES LIST

3/176

599 72 40-80

 

2.13.1

Key for circuit diagram.........................................................................................................

36

 

2.14

Basic circuit diagram with sensor EWM3000NEW .....................................................................

37

 

2.14.1

Key for circuit diagram.........................................................................................................

38

 

2.15

Connectors on circuit board EWM1000plus...............................................................................

39

 

2.16

Burning on the circuit board EWM1000plus...............................................................................

40

3

ENV 06...............................................................................................................................................

41

 

3.1

Access to the diagnostic cycle ..................................................................................................

41

 

3.1.1

All version ...........................................................................................................................

41

 

3.1.2

INPUT version.....................................................................................................................

41

 

3.1.3

Rapid reading of alarm codes..............................................................................................

41

 

3.2

Cancelling the last alarm...........................................................................................................

42

 

3.3

Phases of the diagnostic cycle ..................................................................................................

43

 

3.4

Alarm displaying .......................................................................................................................

44

 

3.4.1

AEG Version: ......................................................................................................................

44

 

3.4.2

Other versions:....................................................................................................................

44

 

3.4.3

Examples of alarm display...................................................................................................

44

 

3.4.4

Operation of alarms during diagnostics................................................................................

44

 

3.5

Table of alarms codes ENV06...................................................................................................

44

 

3.5.1

Notes concerning certain alarm codes .................................................................................

44

 

3.6

Basic circuit diagram EWM1100................................................................................................

44

 

3.6.1

Key to circuit diagram EWM1100.........................................................................................

44

 

3.7

Connectors on circuit board EWM1100 .....................................................................................

44

 

3.8

Burning on the circuit board EWM1100 .....................................................................................

44

 

3.9

Basic circuit diagram WM EWM2100 ........................................................................................

44

 

3.9.1

Key to circuit diagram WM EWM2100..................................................................................

44

 

3.10

Basic circuit diagram WM with aqua control EWM2100 .............................................................

44

 

3.10.1 Key to circuit diagram WM with Aqua Control EWM2100 .....................................................

44

 

3.11

Basic circuit diagram WD EWM2100.........................................................................................

44

 

3.11.1 Key to circuit diagram WD EWM2100..................................................................................

44

 

3.12

Basic circuit diagram WD with aqua control EWM2100..............................................................

44

 

3.12.1 Key to circuit diagram WD with aqua control EWM2100.......................................................

44

 

3.13

Connectors on circuit board WM/WD EWM2100 .......................................................................

44

 

3.14

Burning on the circuit board EWM2100 WM/WD .......................................................................

44

 

3.15

Basic circuit diagram EWM25xx without aqua control................................................................

44

 

3.15.1 Key to circuit diagram EWM25xx with Aqua Control.............................................................

44

 

3.16

Basic circuit diagram EWM25xx without aqua control................................................................

44

 

3.16.1 Key to circuit diagram EWM25xx without Aqua Control........................................................

44

 

3.17

Basic circuit diagram EWM25xx WD without aqua control .........................................................

44

 

3.17.1 Key to circuit diagram EWM25xx WD with Aqua Control ......................................................

44

 

3.18

Basic circuit diagram EWM25xx WD without aqua control .........................................................

44

 

3.18.1 Key to circuit diagram EWM25xx WD without aqua control ..................................................

44

 

3.19

Basic circuit diagram EWM35xx with aqua control.....................................................................

44

 

3.19.1 Key to circuit diagram EWM35xx with Aqua Control.............................................................

44

 

3.20

Basic circuit diagram EWM35xx without aqua control................................................................

44

 

3.20.1 Key to circuit diagram EWM35xx without Aqua Control........................................................

44

 

3.21

Connectors on circuit board WM/WD EWM25xx/35xx ...............................................................

44

 

3.22

Burning on the circuit boards EWM25xx/35xx WM/WD..............................................................

44

 

3.23

Burning on the circuit board WD................................................................................................

44

4

Appliances list ....................................................................................................................................

44

QUICK GUIDE AND APPLIANCES LIST

4/176

599 72 40-80

EWM1000

1 EWM1000

1.1Access to the diagnostic cycle

version with horizontal pushbuttons

version with vertical pushbuttons

1.Switch off the appliance.

2.Press and hold down the START/PAUSE button and any one of the OPTION buttons simultaneously. horizontal version, while for vertical version pushbuttons are 2 and 3.

3.Holding down both buttons, switch the appliance on by turning the programme selector one position clockwise.

4.Continue to hold down the START/PAUSE button and the OPTION button horizontal version, while for vertical version pushbuttons are 2 and 3, until the LEDs begin to flash (at least 2 seconds).

5.To exit the diagnostics system switch the appliance off, on and then off again.

IMPORTANT: The position of the START/PAUSE button varies according to the model, and is therefore not always the same.

1.2Rapid reading of alarms

The last alarm can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. while the washing programme is in operation):

version with horizontal pushbuttons

version with vertical pushbuttons

 

 

 

1.Press START/PAUSE and any one of the option buttons simultaneously for horizontal version, while for vertical version pushbuttons are 2 and 3, for at least two seconds: the LEDs first switch off, and then display the flashing sequence corresponding to the alarm condition.

2.The alarm sequence continues as long as the two buttons are held down.

3.While the alarms are displayed, the current cycle being performed continues or, if the appliance is in the programme selection phase, the options previously selected remain in memory.

1.3Cancelling the last alarm

version with horizontal pushbuttons

version with vertical pushbuttons

 

 

 

1.Access alarm reading mode (tenth selector position)

2.Press and hold down START/PAUSE and any one of the option keys simultaneously for horizontal version, while for vertical version pushbuttons are 2 and 3.

3.Hold the START/PAUSE and OPTION button down until the LEDs begin to flash (about 5 seconds)

EWM1000

1.4Phases of the diagnostics test

After accessing the diagnostics cycle, and irrespective of the type of control board fitted to the appliance (i.e. vertical or horizontal buttons) and the configuration of the selector, turn the programme selector clockwise to perform the diagnostics cycle for the various components and to read the alarms.

All the alarms are enabled during the diagnostics cycle.

 

Position of

Components activated

Conditions of operation

Function tested

 

selector

 

 

 

 

 

 

 

-

All the LEDs light in sequence

 

 

1

 

 

-

When a button is pressed, the

Always enabled

Operation of the

 

 

 

corresponding LED lights (and

user interface

 

 

 

 

the buzzer may sound)

 

 

 

 

 

 

 

 

 

 

 

 

 

Door safety interlock

Door locked

Water ducted

2

 

 

-

Water level lower than anti-

 

 

through washing

 

 

-

Washing solenoid valve

overflow level

 

 

 

compartment

 

 

 

 

 

Maximum time 5 minutes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door safety interlock

Door locked

Water ducted

3

 

 

-

Water level lower than anti-

through pre-wash

 

 

-

Pre-wash solenoid valve

overflow level

(bleach)

 

 

 

 

 

Maximum time 5 minutes

compartment

 

 

 

 

 

 

 

 

 

 

-

Door safety interlock

Door locked

Water ducted

4

 

 

Water level lower than anti-

 

 

-

Washing and pre-wash solenoid

through conditioner

 

 

 

 

valves

overflow level

compartment

 

 

 

 

Maximum time 5 minutes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

Door safety interlock

Door locked

 

6

 

 

-

Wash solenoid (if the water in

Water level > 1st level

Heating

 

 

 

the tub is below 1st level)

Maximum time 10 minutes or

 

 

 

-

Heating element

up to 90°C (*)

 

 

 

 

 

 

 

 

 

 

 

-

Door safety interlock

 

 

 

 

 

 

 

 

 

 

-

Wash solenoid (if the water in

 

 

7

 

 

 

the tub is below 1st level)

Door locked

Check for leaks

 

 

-

Motor (55 rpm clockwise, 55

Water level > 1st level

from the tub

 

 

 

 

rpm anti-clockwise, impulse at

 

 

 

 

 

 

250 rpm)

 

 

 

 

 

 

 

 

 

 

 

-

Door safety interlock

Door locked

Drain and spin,

 

 

 

check for

8

 

 

-

Drain pump

 

 

Water level lower then anti-

congruence in

 

 

-

Motor up to 650 rpm then at

 

 

 

boiling level for spinning

closure of pressure

 

 

 

 

maximum spin speed

 

 

 

 

 

switch levels

 

 

 

 

 

 

 

 

 

Only for top-loaders with drum

Door locked

 

 

 

 

 

positioning system:

 

9

 

 

 

Water level lower then anti-

Test for positioning

-

Door safety interlock

boiling level

of drum

 

-

Motor (25 rpm)

-Drain pump Maximum time 2 minutes

(*)In most cases, this time is sufficient to check the heating function. However, the time can be increased by repeating the heating phase without draining the water: pass for a moment to a different phase of the diagnostics cycle and then back to the heating check phase (if the temperature is higher than 80°C, heating does not take place).

QUICK GUIDE AND APPLIANCES LIST

6/176

599 72 40-80

EWM1000

1.5Reading the alarms

Proceed as follows to read the last alarm condition stored in the EEPROM on the control board:

Access diagnostics mode.

Irrespective of the type of control board and configuration, turn the programme selector clockwise to the tenth position.

1.5.1Displaying the alarm

The alarm is displayed by a repeated flashing sequence of the two LEDs (0.4 seconds ON, 0.4 seconds OFF, with a pause of 2.5 seconds between each sequence). The buzzer (if featured) sounds a series of “beeps” in synchronization with the flashing of the LEDs.

END OF CYCLE indicator → indicates the first digit of the alarm code (family)

START/PAUSE → indicates the second digit of the alarm code (number

within the family).

These two LEDs are present on all models (though configured in different positions) and flash simultaneously.

Notes:

The first letter of the alarm code “E” (Error) is not displayed since it is the same for all alarm codes.

The alarm code families are expressed in hexadecimal form. In other words:

A is represented by 10 flashes

B is represented by 11 flashes

...

F is represented by 15 flashes

Configuration errors are displayed by the flashing of all the LEDs (user interface not configured).

1.5.2Examples of alarm display

Example: Alarm E43 (problems with the door safety interlock triac) will be displayed as follows:

four flashes of the END OF CYCLE LED indicate the first digit E43;

three flashes of the START/PAUSE LED indicate the second digit E43;

END OF CYCLE LED

 

 

 

 

START/PAUSE LED

 

 

 

ON/OFF

Time

Value

ON/OFF

Time

Value

(seconds)

(seconds)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

1

 

 

 

 

0.4

1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

 

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

2

 

 

 

 

0.4

2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

 

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

3

 

 

 

 

0.4

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

 

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3,3

Pause

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.5

Pause

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1.5.3Status of alarms during the diagnostics cycle

All the alarms are enabled during the components diagnostics test.

QUICK GUIDE AND APPLIANCES LIST

7/176

599 72 40-80

EWM1000

1.6Table of alarms codes EWM1000

Alarm

Description

Possible fault

Action/Machine status

Reset

E00

 

No alarm

 

 

 

 

Tap closed or water pressure insufficient; Drain hose

 

 

E11

Difficulty in filling during wash phase

incorrectly positioned; Water fill solenoid faulty; Leaks from

Cycle paused, door closed

Start

 

 

pressure switch hydraulic circuit; Pressure switch faulty;

 

 

 

 

Wiring faulty; Circuit board faulty.

 

 

 

 

Drain hose incorrectly positioned; Water pressure

 

 

E13

Water leakage

insufficient; Water fill solenoid faulty; Leaks or blockage in

Cycle paused, door closed

Start

pressure switch hydraulic circuit; Pressure switch faulty;

 

 

 

 

 

 

Circuit board faulty.

 

 

 

 

Drain hose kinked/blocked/incorrectly positioned; Drain filter

 

 

E21

Difficulties in draining

clogged or dirty; Drain pump faulty; Pressure switch faulty;

Cycle paused

Start

 

 

Wiring faulty; Circuit board faulty; Current leakage from

 

 

 

 

heating element to ground.

 

 

E23

Drain pump triac faulty

Drain pump faulty; Wiring faulty; Circuit board faulty.

Safety drain - Cycle stopped, door open

Selector on “0”

E24

Problems with «sensing» of drain pump triac

Circuit board faulty.

Safety drain – Cycle stopped, door released

Selector on “0”

E33

Incongruence between contact closure of anti-

Pressure switch faulty; Current leakage from heating

 

 

element to ground; Heating element; Wiring faulty; Circuit

Safety drain - Cycle stopped, door open

Selector on “0”

 

boiling and 1st level of pressure switch

board faulty.

 

 

 

 

 

 

E35

 

Water fill solenoid faulty; Leaks from pressure switch

Cycle blocked, door closed. Safety drain.

 

Water overflow

hydraulic circuit; Pressure switch faulty; Wiring faulty; Circuit

Drain pump (sequence 5 min. ON - 5 min.

Selector on “0”

 

 

board faulty.

OFF)

 

E36

«sensing» circuit of anti-boiling pressure switch

Circuit board faulty.

Cycle blocked, door closed

Selector on “0”

 

faulty

 

 

 

E37

«sensing» circuit of 1st level faulty

Circuit board faulty.

Cycle blocked, door closed

Selector on “0”

E39

HV «sensing» circuit of anti-flooding pressure

Circuit board faulty.

Cycle blocked, door closed

Selector on “0”

 

switch faulty

 

 

 

E41

Door open

Door safety interlock faulty; Wiring faulty;

Cycle paused

Start

Circuit board faulty.

 

 

 

 

E42

Problems with aperture of door

Door safety interlock faulty; Wiring faulty;

Cycle paused

Start or Selector

Circuit board faulty

on “0”

 

 

 

E43

Power triac on door interlock faulty

Door safety interlock faulty; Wiring faulty;

Safety drain, door released

Selector on “0”

Circuit board faulty.

 

 

 

 

E44

Door interlock «sensing» faulty

Circuit board faulty.

Safety drain, door released

Selector on “0”

E45

«sensing» on door interlock triac faulty

Circuit board faulty.

Safety drain, door released

Selector on “0”

E51

Motor power triac short-circuited

Circuit board faulty;

Cycle blocked, door closed (after 5 attempts in

Selector on “0”

Current leakage from motor or wiring.

diagnostics or immediate during selection)

 

 

 

E52

No signal from motor tachimetric generator

Motor faulty; Wiring faulty;

Cycle blocked, door closed (after 5 attempts in

Selector on “0”

Circuit board faulty.

diagnostics or immediate during selection)

 

 

 

E53

«sensing» circuit on motor triac faulty

Circuit board faulty.

Cycle blocked

Selector on “0”

QUICK GUIDE AND APPLIANCES LIST

8/176

599 72 40-80

EWM1000

Alarm

Description

Possible fault

Action/Machine status

Reset

E54

Motor relay contacts sticking

Circuit board faulty;

Cycle blocked, door closed (after 5 attempts in

Selector on “0”

Current leakage from motor or wiring.

diagnostics or immediate during selection)

 

 

 

E61

Insufficient heating during washing

NTC sensor faulty; Heating element faulty; Wiring faulty;

Heating phase skipped

---

Circuit board faulty.

 

 

 

 

E62

Overheating during washing

NTC sensor faulty; Heating element faulty; Wiring faulty;

Safety drain (with cooling water fill) - Stop with

Selector on “0”

Circuit board faulty.

door open

 

 

 

E66

Power relay for heating element faulty

Circuit board faulty; Current leakage from heating element

Safety drain (with cooling water fill) - Stop with

Selector on “0”

or wiring to ground.

door open

 

 

 

E71

NTC washing sensor faulty

NTC sensor faulty; Wiring faulty;

Heating phase skipped

---

Circuit board faulty.

 

 

 

 

E82

Error in reset position of selector

Circuit board faulty.

Cycle cancelled

Selector on “0”

E83

Error in reading selector position

Configuration data incorrect; Circuit board faulty.

During the cycle continues normally, switches

---

off completely during selection

 

 

 

 

E93

Incorrect machine configuration

Configuration data incorrect; Circuit board faulty.

Appliance blocked

Selector on “0”

E94

Incorrect washing cycle configuration

Configuration data incorrect; Circuit board faulty.

Appliance blocked

Selector on “0”

E95

Communications error between microprocessor

Circuit board faulty.

Appliance blocked

Selector on “0”

 

and EEPROM

 

 

 

E96

Incongruence between hardware version and

Configuration data incorrect; Circuit board faulty.

Appliance blocked

Selector on “0”

 

configuration.

 

 

 

E97

Incongruence between programme selector and

Configuration data incorrect; Circuit board faulty.

Appliance blocked

Selector on “0”

 

cycle configuration

 

 

 

EB1

Power supply frequency of appliance incorrect

Mains power supply problems (incorrect / interference);

Cycle blocked until normal power supply

Selector on “0”

Circuit board faulty.

conditions are restored

EB2

Voltage too high

Mains power supply problems (incorrect / interference);

Cycle blocked until normal power supply

Selector on “0”

Circuit board faulty.

conditions are restored

 

 

 

EB3

Voltage too low

Mains power supply problems (incorrect / interference);

Cycle blocked until normal power supply

Selector on “0”

Circuit board faulty.

conditions are restored

 

 

 

1.6.1Notes concerning certain alarm codes

Configuration alarms E93-E96: If these alarms are generated (when the appliance is switched on), operation of the appliance is blocked and all the LEDs light. The diagnostics procedure cannot be accessed; the only option is to switch the appliance OFF (by turning the selector to position “0”).

Configuration alarm E94: For this alarm code, only the family for alarm “9” is displayed; the diagnostics procedure cannot be accessed, and the “rapid alarm display” function cannot be used.

Alarms EB1-EB2-EB3: In the event of problems with the mains power supply, the appliance remains in alarm mode until the mains frequency or voltage are restored to the correct value or the appliance is switched off (by turning the programme selector to “0”). The family of alarm “B” is displayed; the diagnostics procedure cannot be accessed, and the “rapid alarm display” function cannot be used. The complete alarm code can be read only when the abnormal situation has ceased.

Alarms E51E52: During the diagnostics test, all the alarms are displayed. Normally, when the programme selector is turned from one test phase to another, the appliance exits the alarm condition and performs the phase selected. This does not take place in the case of alarms E51 (power triac on motor short-circuited) and E52 (no signal from the tachymetric generator on the motor): in these cases, the only option to exit the alarm condition is to switch the appliance OFF by turning the selector to position “0” (reset).

QUICK GUIDE AND APPLIANCES LIST

9/176

599 72 40-80

EWM1000

1.7Elementary diagram

1.7.1With instantaneous door locking device

 

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

10/176

599 72 40-80

EWM1000

1.8With PTC door locking device

 

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

11/176

599 72 40-80

EWM1000

1.8.1Key to circuit diagram

 

Electrical components – appliance

 

Components of electronic circuit board

1.

Circuit board

DOOR_TY

Triac for door safety interlock

2.

Suppressor

DRAIN_TY

Triac for drain pump

3.

Main switch (on programme selector)

K1

Heating element relay

4.

Door safety interlock

K2

Motor relay: clockwise rotation

5.

1st level pressure switch

K3

Motor relay: anti-clockwise rotation

6.

Anti-boiling pressure switch

K4

Motor relay: half-range power (certain models only)

7.

Anti-overflow pressure switch (certain models only)

MOTOR_TY

Motor triac

8.

Heating element

ON/OFF

Main switch (programme selector)

9.

Stator (motor)

PWELW_TY

Triac for pre-wash solenoid valve

10.

Overload circuit-breaker (motor)

Serial interface

Asynchronous serial interface

11.

Tachymetric generator (motor)

WELV_TY

Triac for washing solenoid valve

12.

Rotor (motor)

 

 

13.

Drain pump

 

 

14.

Pre-wash solenoid valve

 

 

15.

Washing solenoid valve

 

 

16.

“Door closed” lamp (certain models only)

 

 

17.

Drum positioning system (DSP) (top-loaders – certain models only)

 

 

QUICK GUIDE AND APPLIANCES LIST

12/176

599 72 40-80

EWM1000

1.9Connectors on circuit board EWM1000

J6

 

J2

 

J1

J3

J4

J5

 

J7

J6-1: Heating element

J2-1 Door safety interlock

J1-1

Motor (triac)

J3-1 Drain pump (line)

J4-1 “Door closed” pilot

J5-1 NTC temperature

Serial interface:

(relay)

 

(line-sensing)

J1-2

Motor (stator – full

J3-2 Solenoids (line)

lamp

sensor

 

 

J6-2: Door safety

J2-2 1st level(sensing)

range)

J3-3 (line)

J4-2 “Door closed” pilot

J5-2 NTC temperature

J7-1

ASY_IN

interlock (line)

J2-3

(Anti-overflow

J1-3

Motor (stator - 1/2

J3-4 Drain pump (triac)

lamp

sensor

J7-2

ASY_OUT

 

 

pressure switch)

range)

J3-5 Pre-wash solenoid

 

J5-3 Motor (tachymetric

J7-3

5V

J8

 

 

J2-4

Door safety interlock

J1-4

Motor (rotor)

(triac)

 

generator)

J7-4

GND

J8-1 line

 

 

(triac)

J1-5

Motor (rotor)

J3-6 Washing solenoid

 

J5-4 Motor (tachymetric

 

 

J8-2 line (neutral)

 

 

 

 

J2-5

(Door safety

 

 

(triac)

 

generator)

 

 

 

 

 

 

 

 

 

 

interlock)

 

 

J3-7 Solenoids (line)

 

J5-5 (DSP drum

 

 

 

J2-6

(Anti-overflow

 

 

J3-8 (Not used)

 

positioning system)

 

 

 

 

pressure switch)

 

 

 

 

 

 

 

Rear view

Front view

QUICK GUIDE AND APPLIANCES LIST

13/176

599 72 40-80

EWM1000

1.10 Burning on the circuit board EWM1000

1.10.1 EWM1000

In case of burning on the main circuit board, check that the problem is not caused by another electrical component (short-circuits, poor insulation, water leakage). Refer to the figures below in order to identify the component that might have caused the burning according to the position of the burned area.

The circuit board shown below is the version with the greatest number of components: other boards may not feature all these components (relay K4 and buzzer).

1.10.2 Components side (common)

1.

NTC washing temperature sensor

5.

Heating element

2.

Drain pump

6.

Door safety interlock

3.

Power supply

7.

Water fill solenoids

4.

Motor

8.

Tachymetric generator (motor)

 

 

9.

Drum positioning system (top-loaders)

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

14/176

599 72 40-80

Electrolux WASHING, EWM1000, 2000EVO, EWM3000 SERVICE GUIDE

EWM1000

1.10.3 Pushbutton – led side (horizontal buttons)

1.10.4 Pushbutton – led side (vertical buttons)

1.

---

5.

Heating element

2.

Drain pump

6.

Door safety interlock

3.

Power supply

7.

Water fill solenoids

4.

Motor

8.

Tachymetric generator (motor)

 

 

9.

Drum positioning system (top-loaders)

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

15/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2 EWM1000plus 2000evo 3000new

2.1Control panel

The configuration of the control panel depends on the following:

ªType of control/display board (with or without display)

ªDesign of the control panel and position of the programme selector (right or left of the buttons)

ªNumber and configuration of the buttons (max. 8)

ªON/OFF switch: incorporated in the programme selector or with separated button

Version with left selector and incorporated ON/OFF button

Alpha-Rim

 

Sigma

 

 

 

Club Display

Delta

Version with left selector and button ON/OFF switch

Alpha

 

Ellipse

 

 

 

 

 

 

 

 

 

Version with right selector and button ON/OFF switch

Multipanel Built-in

Version with right selector and incorporated ON/OFF switch

 

Sigma/ZK

AEG NexXxt

AEG NEW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Club Display

 

Delta Version without selector and button ON/OFF switch

LCD Version without selector and button ON/OFF switch

LCD Version with left selector and incorporated ON/OFF button

QUICK GUIDE AND APPLIANCES LIST

16/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.2Sigma/Alpha/Ellipse//Multipanel Built-In/Sigma-ZK/Jewel with or without selector

2.2.1Access to diagnostics system

Attention: the programme selector is not always in the position indicated in the picture; it can be on the right or on the left of the display board!

Version with selector and button ON/OFF switch

1.Cancel the set programme and switch the appliance off.

2.Rotate the programme selector of one positions clockwise.

3.Press the start/pause (8) button and any of the option button simultaneously and then, keeping them pressed, switch the appliance on through the ON/OFF button (on/off).

4.Hold the start/pause and option buttons down till the LEDs start flashing (about 5 seconds).

5.To exit the diagnostics system switch the appliance off, on and then off again.

Version with selector and incorporated ON/OFF switch

1.Cancel the set programme switching the appliance off.

2.Press the start/pause (8) button and any of the option buttons simultaneously and then, keeping them pressed, switch the appliance on rotating the programme selector of one position clockwise.

3.Hold the start/pause and option buttons down till the LEDs start flashing (about 5 seconds).

4.To exit the diagnostics system switch the appliance off, on and then off again.

2.2.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªPress and hold down START/PAUSE and the option button nearest to the START/PAUSE button for at least two seconds: the LEDs initially switch off, and then display the flashing sequence corresponding to the alarm; if the display is featured, it will display the alarm code

ªThe alarm sequence is displayed for the time in which the buttons are hold down

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps in memory the options previously chosen.

2.2.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm re-occurs during the diagnostics control after the reparation of the appliance.

1.Select diagnostics mode and turn the programme selector to the tenth position (reading of alarm)

2.Press and hold down START/PAUSE and any of the option buttons at the same time for five seconds.

QUICK GUIDE AND APPLIANCES LIST

17/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.3AEG NexXxt Version with selector and incorporated ON/OFF switch

2.3.1Access to diagnostics system

1.Cancel the set programme and switch the appliance off.

2.Press buttons 1 and 5 (or button 2 and 6) simultaneously and then, holding them down, switch the appliance on by rotating the programme selector of one position clockwise.

3.To exit the diagnostics system switch the appliance off, on and then off again.

2.3.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªPress buttons 1 and 5 simultaneously for at least 2 seconds: the LED switch off and then display the sequence of flashes indicating the alarm.

ªThe alarm sequence is displayed for the time in which the buttons are hold down

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps in memory the options previously chosen.

2.3.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm reoccurs during the diagnostics control after the reparation of the appliance

1.Select diagnostics mode and turn the programme selector to the tenth position (reading of alarm)

2.Press buttons 1 and 5 simultaneously.

3.Hold buttons 1 and 5 down (about 2 seconds).

QUICK GUIDE AND APPLIANCES LIST

18/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.4AEG New Version with right selector and incorporated ON/OFF switch

2.4.1Access to diagnostics system

1.Cancel the set programme and switch the appliance off.

2.Press buttons 1 and 2 simultaneously and then, holding them down, switch the appliance on

by rotating the programme selector of one position clockwise.

3.To exit the diagnostics system switch the appliance off, on and then off again.

2.4.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªPress buttons 1 and 2 simultaneously for at least 2 seconds: the LED switch off and then display the sequence of flashes indicating the alarm.

ªThe alarm sequence is displayed for the time in which the buttons are hold down

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps in memory the options previously chosen.

2.4.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm reoccurs during the diagnostics control after the reparation of the appliance

1.Select diagnostics mode and turn the programme selector to the tenth position (reading of alarm)

2.Press buttons 1 and 2 simultaneously.

3.Hold buttons 1 and 2 down (about 2 seconds).

QUICK GUIDE AND APPLIANCES LIST

19/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.5DELTA Version without selector and button ON/OFF switch

2.5.1Access to diagnostics system

1.Reset the set programme with the SKIP/RESET button and then switch the appliance off.

2.Press the START/PAUSE and SKIP/RESET buttons simultaneously and then, holding the buttons down, switch the appliance on using the ON/OFF button.

3.Hold the buttons down until the buzzer sounds and the LEDs start flashing (about 4 seconds).

4.To exit the diagnostics system switch the appliance off, on and then off again.

2.5.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªPress START/PAUSE and SKIP/RESET buttons simultaneously for at least 2 seconds: the LEDs switch off and then display the sequence of flashes indicating the alarm.

ªThe alarm sequence is displayed for the time in which the buttons are hold down

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps the options previously chosen in memory.

2.5.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm reoccurs during the diagnostics control after the reparation of the appliance

1.Select diagnostics mode and Press the Fabrics (1) or Temperature (2) button until LED L10 lights (reading of alarm).

2.Press and hold down START/PAUSE and START/RESET.

QUICK GUIDE AND APPLIANCES LIST

20/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.6CLUB DISPLAY Version with selector and incorporated ON/OFF switch

2.6.1Access to diagnostics system

1.Cancel the set programme and switch the appliance off.

2.Press buttons 8 and 7 simultaneously, then, holding them down, switch the appliance on rotating the programme selector of one position clockwise.

3.Hold the buttons down up to DIAGNOSTIC MODE appears (about 5 seconds).

4.To exit the diagnostics system switch the appliance off, on and then off again.

2.6.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªFive minutes after the switching on, press and hold down the 8 and 7 buttons simultaneously for 2 seconds, the LCD display shows the last alarm codes (of the main board and display board). The displaying of the alarms depends on the time in which the buttons are hold down.

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps in memory the options previously chosen.

2.6.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm reoccurs during the diagnostics control after the reparation of the appliance

1.Select diagnostics mode and turn the programme selector to the tenth position (reading of alarm)

2.Press simultaneously buttons 8 and 7.

3.Hold them down until the alarms are cancelled.

QUICK GUIDE AND APPLIANCES LIST

21/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.7LCD Version without selector and button ON/OFF switch

2.7.1Access to diagnostics system

1.Reset the set programme and switch the appliance off.

2.Press the 10 and 11 buttons, simultaneously, then, holding them down, switch the appliance on with ON/OFF button.

3.Hold the buttons down till DIAGNOSTIC MODE appears (about 5 seconds).

4.To exit the diagnostic system switch the appliance off, on and then off again.

2.7.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªFive minutes after the switching on, press and hold down the 10 and 11 buttons simultaneously for 2 seconds, the LCD display shows the last alarm codes (of the main board and display board). The displaying of the alarms depends on the time in which the buttons are hold down.

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps in memory the options previously chosen.

2.7.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm reoccurs during the diagnostics control after the reparation of the appliance

1.Select diagnostic mode and with button 4 go to tenth position (alarm reading)

2.Press simultaneously buttons 10 and 11.

3.Hold them down until the alarms are cancelled.

QUICK GUIDE AND APPLIANCES LIST

22/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.8LCD Version with selector and button ON/OFF switch

2.8.1Access to diagnostics system

1.Cancel the set programme and switch the appliance off.

2.Press the start/pause and exit buttons simultaneously, then, holding them down, switch the appliance on rotating the programme selector of one position clockwise.

3.Hold the START/PAUSE and EXIT buttons down up to DIAGNOSTIC MODE appears (about 5 seconds).

4.To exit the diagnostic system switch the appliance off, on and then off again.

2.8.2Rapid reading of alarm codes

The last alarm code can be displayed even if the programme selector is not in the tenth position (diagnostics) or if the appliance is in normal operating mode (e.g. during the execution of the washing programme):

ªFive minutes after the switching on, press and hold down the START/PAUSE and EXIT buttons for 2 seconds, the LCD displaying shows the last alarm codes (of the main board and display board). The displaying of the alarms depends on the time in which the buttons are hold down.

ªDuring the time the alarm is displayed, the appliance continues to perform the cycle or, if it is in the selection phase, it keeps in memory the options previously chosen.

2.8.3Cancelling the last alarm

It is good practice to cancel the last alarm, after reading the alarm code to check whether the alarm reoccurs during the diagnostics control after the reparation of the appliance

1.Select diagnostics mode and turn the programme selector to the tenth position (reading of alarm)

2.Press simultaneously START/PAUSE button and button EXIT (nearest option to START/PAUSE button).

3.Hold down the START/PAUSE and EXIT button until the alarms are cancelled.

QUICK GUIDE AND APPLIANCES LIST

23/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.9Phases of the diagnostics test

Independently of the type of selector, after activating the diagnostics system, the operation diagnostics of the different components and the reading of the alarms can be performed, by rotating the selector clockwise.

In models with digit the code of the selector position is displayed for a second.

In the diagnostics cycle all alarms are activated. If during the cycle operation an alarm occurs, the appliance blocks and the LEDs (and the display) flash indicating the relative code.

 

 

 

Diagnostics phases

 

 

 

Selector

Only

Components actioned

Operating conditions

Function checked

Displayed

 

pushbutton

parameters (1)

 

 

 

All the LEDs light in

 

 

 

 

 

 

 

 

 

 

 

 

sequence. When a

 

Operation of

 

1

 

 

button is pressed, the

 

Button

 

 

Always activated

the user

 

 

corresponding LED

codification

 

 

 

 

interface

 

 

 

lights (and the buzzer, if

 

 

 

 

 

 

 

 

 

 

 

featured, sounds)

 

 

 

 

 

 

 

 

 

 

 

 

 

Door locked

Water ducted

 

 

 

 

 

Water level below

 

 

 

 

Door interlock Washing

through

(**)Selection

2

 

 

anti-flooding level

 

 

solenoid

washing

position code

 

 

 

Maximum time 5

 

 

 

 

compartment

 

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

 

Door locked

Water ducted

 

 

 

 

 

 

3

 

 

Door interlock Pre-wash

Water level below

through pre-

(**)Selection

 

 

anti-flooding level

wash

 

 

 

solenoid

Maximum time 5

compartment

position code

 

 

 

 

 

 

 

 

 

minutes

(bleach)

 

 

 

 

Door interlock

Door locked

Water ducted

 

 

 

 

 

 

 

 

Water level below

 

4

 

 

through

(**)Selection

 

 

Pre-wash and wash

anti-flooding level

 

 

conditioner

position code

 

 

 

solenoids

Maximum time 5

 

 

 

compartment

 

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

 

Door locked

Water ducted

 

 

 

 

 

 

 

 

 

 

Water level below

 

 

 

 

Door interlock.

through

(**)Selection

5

 

 

anti-flooding level

 

 

Bleach/stains solenoid.

bleach/stains

position code

 

 

 

Maximum time 5

 

 

 

 

compartment

 

 

 

 

 

minutes

 

 

 

 

 

 

 

 

 

 

Door interlock

Door locked.

 

 

 

 

 

 

 

 

 

 

Washing solenoid if the

 

 

6

 

 

Water at 1st level.

 

(**)Selection

 

 

level of water in the tub is

Heating

 

 

Maximum time 10

position code

 

 

 

below 1st level Heating

min. or up to 90ºC. (*)

 

 

 

 

 

element.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Door interlock. (Washing

Door locked

 

 

 

 

 

 

 

 

 

 

solenoid if the level of

Water level at 1st

 

 

 

 

 

water in the tub is below

Check for leaks

(**)Selection

7

 

 

1st level). Motor (55 rpm

level.

 

 

 

clockwise, 55 rpm

 

from the tub

position code

 

 

 

counter-clockwise, 250

 

 

 

 

 

 

rpm impulse)

 

 

 

 

 

 

Door interlock

Door locked

Drain and

 

 

 

 

 

 

 

 

spin; control

 

8

 

 

Drain pump Motor up to

Water level lower

of congruence

(**)Selection

 

 

650 rpm then at

than anti-boiling

in closure of

position code

 

 

 

 

 

 

maximum spin speed

level for spinning

level pressure

 

 

 

 

 

 

switches

 

 

 

 

 

 

 

 

 

 

Drying heater

 

 

(**) selector

9

 

 

Fan

Door closed

Drying

 

 

Condensation solenoid

position code

 

 

 

 

 

 

 

 

Drain pump

 

 

 

 

 

 

Motor

 

 

 

 

 

 

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

24/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

10

 

 

Reading/cancelling last alarm

Alarm code

 

 

 

 

 

11, 12 ...24

All LEDs light

in sequence. Pressing a button the corresponding LED lights (and the Buzzer

sounds, if featured)

 

 

 

 

(*)In most cases, this time is sufficient to check the heating. However, the time can be increased by repeating the phase without draining the water: for a moment to a different phase of the diagnostics cycle and then back to the heating control phase (if the temperature is higher than 80°C, heating does not take place).

(**) See tables of following pages.

(1) Models with Display.

QUICK GUIDE AND APPLIANCES LIST

25/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.10 Reading the alarm codes

In order to read the last alarm code memorized in the EEPROM on the PCB:

with knob

Enter diagnostics mode

Irrespective of the type of PCB and configuration, turn the programme selector clockwise to the tenth position.

without knob

Press the Fabrics (1) or Temperature (2) button until LED L10 lights.

2.10.1 Displaying the alarm

The alarm is displayed by a repeated flashing sequence of the two LEDs (0.4 seconds lit, 0.4 seconds off, with an interval of 2.5 seconds between sequences).

The buzzer (if featured) will sound “bips” in synchronization with the flashing of the LEDs.

END OF CYCLE LED → indicates the first digit of the alarm code (family)

START/PAUSE → indicates the second digit of the alarm code (number

within the family)

These two LEDs are featured on all models (though they are configured differently), and flash simultaneously.

Notes:

The first letter of the alarm code “E” (Error) is not displayed, since this letter is common to all alarm codes.

The alarm code “families” are shown in hexadecimal; in other words:

A is represented by 10 flashes

B is represented by 11 flashes

...

F is represented by 15 flashes

Configuration errors are shown by the flashing of a series of LEDs.

2.10.2 Examples of alarm displays

Example: Alarm E43 will display the following:

On the display, if featured, E43

The sequence of four flashes of the End-of-cycle LED indicates the first number E43;

The sequence of three flashes of the Start/Pause LED indicates the second number E43;

END-OF-CYCLE LED

 

 

 

START/PAUSE LED

 

 

 

On/Off

Time

Value

On/Off

Time

Value

(Sec.)

(Sec.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

1

 

 

 

 

0.4

1

 

 

 

 

0.4

 

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

2

 

 

 

 

0.4

2

 

 

 

 

0.4

 

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

3

 

 

 

 

0.4

3

 

 

 

 

0.4

 

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0.4

4

 

 

 

 

3,3

Pause

 

 

 

0.4

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.5

Pause

 

 

 

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

26/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

2.11 Table of alarms codes EWM 1000plus EWM2000EVO EWM3000NEW

 

 

 

Action/status of machine

 

Alarm

Description

Possible malfunction

Reset

E00

 

No alarm

 

---

 

 

Tap closed or water pressure too low; Drain tube improperly positioned;

 

 

E11

Poor water fill before wash cycle

Water fill solenoid valve is defective; Leaks from water circuit on

Cycle is paused with door locked

Start

pressure switch; Pressure switch defective; Wiring defective; Main board

 

 

defective.

 

 

E12

Difficulty in water fill during drying (maximum

Tap closed or water pressure too low; solenoid valve; pressure switch

 

 

time 3 min. water fill in drying during the wash

water circuit; pressure switches; wiring; main board.

Cycle is paused

Start

 

load unrolling phase)

 

 

 

E13

 

Drain tube improperly positioned; Water pressure too low;

 

 

Water leaks

Water fill solenoid valve is defective; Water circuit on pressure switch is

Cycle is paused with door locked

Start

 

 

leaking/clogged; Pressure switch defective.

 

 

 

 

Drain tube kinked/clogged/improperly positioned; Drain filter

 

 

E21

Poor draining

clogged/dirty; Drain pump defective; Pressure switch defective; Wiring

Cycle is paused

Start

defective; Main board defective; Electrical current leak between heating

 

 

element and ground.

 

 

E22

Difficulty in water fill during drying or drying

Drain hose kinked; filter clogged: drying condenser clogged; drain pump

 

 

condenser clogged (anti-boiling pressure

faulty; pressure switches faulty; wiring; main circuit board defective;

Cycle is paused

Start

 

switch closed on “FULL”)

current leakage between heater and ground.

 

 

E23

Defective triac for drain pump

Drain pump defective; Wiring defective; Main board defective.

Emergency drain procedure - Cycle

OFF/reset

stops with door unlocked

 

 

 

 

E24

Malfunction in sensing circuit on triac for drain

Main board defective.

Emergency drain procedure - Cycle

OFF/reset

 

pump

 

stops with door unlocked

 

E31

Malfunction in pressure switch circuit

 

 

 

(frequency of signal from pressure switch out

Pressure switch; Wiring; Main board;

Cycle stops with door locked

OFF/reset

 

of limits)

 

 

 

 

Electronic pressure switch improperly

Tap is closed or water pressure is too low;

 

 

 

calibrated (level on electronic pressure switch

 

 

E32

Solenoid valve;

Cycle is paused

Start

differs from 0-66 mm after initial calibration

Water circuit on pressure switches; pressure switches;

 

drain and when antiboiling pressure switch is

 

 

 

Wiring; main board;

 

 

 

on “empty”).

 

 

 

 

Inconsistency between level on electronic

Pressure switch defective;

 

 

 

Electrical current leak between heating element and ground; Heating

Emergency drain procedure - Cycle

 

E33

pressure switch and level on antiboiling

OFF/reset

element; Wiring defective;

 

pressure switch 1-2 (fault persists for at least

Main board defective.

stops with door unlocked

 

 

60 sec.).

 

 

 

Water circuit;

 

 

 

 

 

 

 

Inconsistency between level on electronic

Pressure switch defective;

 

 

 

Electrical current leak between heating element and ground; Heating

 

 

E34

pressure switch and level on antiboiling

Emergency drain procedure - Cycle

 

element; Wiring defective;

OFF/reset

 

pressure switch 2 (fault persists for at least 60

Main board defective.

stops with door unlocked

 

 

sec.).

 

 

 

Water circuit;

 

 

 

 

 

 

QUICK GUIDE AND APPLIANCES LIST

27/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

 

 

 

Action/status of machine

 

Alarm

Description

Possible malfunction

Reset

E35

Overflow

Water fill solenoid valve is defective; Leaks from water circuit on

Cycle stops. Emergency drain

OFF/reset

pressure switch; Pressure switch defective; Wiring defective; Main boardprocedure. Drain pump continues to

 

 

defective.

operate (5 min. on, then 5 min. off, etc.).

 

E36

Sensing circuit on antiboiling pressure switch

Main board defective.

Cycle stops with door locked

OFF/reset

 

1 defective

Electrical current leak between drying heating element and ground

 

 

E37

1st level sensing circuit faulty

PCB faulty.

Cycle blocked, door locked.

OFF/reset

E38

Pressure chamber blocked

Pressure switch hydraulic circuit;

Heating phase skipped.

---

(water level does not vary for at least 30 sec.

Pressure switches;

 

during drum rotation

Motor drive belt broken;

 

 

E39

“HV” sensor of anti-overflow level faulty

PCB faulty.

Cycle blocked, door locked.

OFF/reset

E3A

Heating elem. relay sensing faulty

PCB faulty.

Cycle blocked, door locked

OFF/reset

E41

Door open

Door interlock faulty; wiring faulty;

Cycle paused

Start

PCB faulty.

 

 

 

 

E42

Problems of door closure

Door interlock faulty; wiring faulty;

Cycle paused

Start

PCB faulty.

 

 

 

 

E43

Interlock power supply triac faulty

Door interlock faulty; wiring faulty;

(Safety drain cycle) Cycle blocked

OFF

PCB faulty.

 

 

 

 

E44

Door interlock sensor faulty

PCB faulty.

(Safety drain cycle) Cycle blocked

OFF

E45

Door interlock sensing circuit triac faulty

PCB faulty

(Safety drain cycle) Cycle blocked

OFF

E51

Motor power supply triac short-circuited

PCB faulty; current leakage from motor or from wiring.

Cycle blocked, door locked (after 5

OFF/reset

attempts)

 

 

 

 

E52

No signal from motor tachometric generator

Motor faulty; wiring faulty; PCB faulty

Cycle blocked, door locked (after 5

OFF/reset

attempts)

 

 

 

 

E53

Motor triac sensing circuit faulty

PCB faulty.

Cycle blocked, door locked

OFF/reset

E54

Motor relay contacts sticking

PCB faulty; current leakage from motor or from wiring

Cycle blocked, door locked (after 5

OFF/reset

attempts)

 

 

 

 

E57

Inverter is drawing too much current (>15A)

Motor defective; Wiring defective on inverter for motor, inverter board

Cycle stops with door locked (after 5

OFF/reset

defective.

attempts).

 

 

 

E58

Motor is drawing too much current (>4.5A)

Motor defective; Wiring defective on inverter for motor, inverter board

Cycle stops with door locked (after 5

OFF/reset

defective, abnormal motor operation (motor overloaded).

attempts).

 

 

 

E59

No signal from tachometric generator for more

Motor defective; Wiring defective on inverter for motor;

Cycle stops with door locked (after 5

OFF/reset

 

than 3 seconds

Inverter board defective.

attempts).

 

E5A

 

Inverter board defective. NTC open (on the inverter board).

Cycle stops with door locked (after 5

 

Overheating on heat dissipater for inverter

Overheating caused by continuous operation or ambient conditions (let

OFF/reset

attempts).

 

 

appliance cool down)

 

 

E5B

Input voltage is lower than 175V

Wiring defective, Inverter board defective

Cycle stops with door locked (after 5

OFF/reset

attempts).

 

 

 

 

E5C

Input voltage is too high

Inverter board defective, the mains voltage is too high (measure the

Cycle stops with door locked (after 5

OFF/reset

mains voltage)

attempts).

 

 

 

E5D

Data transfer error between inverter and main

Line interference, Wiring defective, defective main board or inverter

Cycle stops with door locked (after 5

OFF/reset

 

board

board

attempts).

 

QUICK GUIDE AND APPLIANCES LIST

28/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

 

 

 

Action/status of machine

 

Alarm

Description

Possible malfunction

Reset

E5E

Communication error between inverter and

Defective wiring between main board and inverter board,

Cycle stops

OFF

 

main board

Defective inverter board, defective main board

 

 

E5F

Inverter board fails to start the motor

Defective inverter board, Defective wiring, defective main board

Cycle stops with door locked (after 5

OFF/reset

attempts).

 

 

 

 

E61

Insufficient heating during wash cycle

Defective NTC sensor for wash cycle; Heating element defective; Wiring

Heating phase is skipped

Start

 

 

defective; Main board defective.

 

 

E62

Overheating during wash cycle

Defective NTC sensor for wash cycle; Heating element defective; Wiring

Safety drain cycle - Cycle stops with door

OFF/reset

 

 

defective; Main board defective.

unlocked

 

E66

Relay supplying power to heating element

Main board defective; Electrical current leak from heating element to

Safety drain cycle - Cycle stops with door

OFF/reset

 

defective

ground.

unlocked

 

E71

NTC sensor for wash cycle defective

Defective NTC sensor; Wiring defective;

Heating is skipped

Start

Main board defective.

 

 

 

 

E72

Fault in NTC sensor on drying condenser

Drying NTC sensor (condenser) defective; wiring defective; main circuit

 

 

(voltage out of range = short-circuit, open

Heating is skipped

Start

 

circuit)

board defective.

 

 

 

 

 

 

E73

Fault in NTC sensor on drying duct (voltage

Drying NTC sensor (duct) defective; wiring defective; main circuit board

Heating is skipped

Start

 

out of range = short-circuit, open circuit)

defective.

 

 

E74

NTC sensor for wash cycle improperly

NTC sensor improperly positioned; Defective NTC sensor; Wiring

Heating is skipped

Start

 

positioned

defective; Main board defective.

 

 

E82

Error in selector reset position

PCB faulty (Wrong configuration data). Selector, wiring

---

OFF/reset

E83

Error in reading selector

PCB faulty (Wrong configuration data). Selector, wiring

Cycle cancelled

---

E84

Recirculation pump defective (inconsistency

Recirculation pump;

Machine drains and cycle stops (with

 

between the state of the sensing circuit for the

Wiring;

OFF/reset

door unlocked)

 

recirculation pump and the state of the triac)

Main board;

 

 

 

 

E85

Defective sensing circuit on triac for

 

Machine drains and cycle stops (with

 

recirculation pump (input voltage on

Main board

OFF/reset

door unlocked)

 

microprocessor remains at 0 or 5 V).

 

 

 

 

 

 

E91

Communication error between main board and

Wiring defective; Control/display board defective

Cycle stops

---

 

display board

Main board defective.

 

 

E92

Inconsistency in communication between main

Wrong control/display board;

Cycle stops

---

board and display board

Wrong main board (not right for model).

 

(versions not compatible)

 

 

 

 

 

 

E93

Configuration error on appliance

Main board defective (Improper programming).

Cycle stops

OFF/reset

E94

Configuration error on wash cycle

Main board defective (Improper programming).

Cycle stops

OFF/reset

E95

Communication error between microprocessor

Main board defective.

Cycle stops

OFF/reset

 

and EEPROM

 

 

 

E97

Inconsistency between list of programmes and

Main board defective (Improper programming).

Cycle stops

OFF/reset

 

configuration of cycle

 

 

 

E98

Communication error between microprocessor

Display board faulty

The cycle continues

-----------

 

and clock

 

 

 

EB1

Frequency of power supplied to appliance out

Problems with the power mains (wrong power/interference); Main board

Cycle stops

---

 

of limits

defective.

 

 

QUICK GUIDE AND APPLIANCES LIST

29/176

599 72 40-80

EWM1000plus EWM2000evo EWM3000new

 

 

 

Action/status of machine

 

Alarm

Description

Possible malfunction

Reset

EB2

Input voltage too high

Problems with the power mains (wrong power/interference); Main board

Cycle stops

---

 

 

defective.

 

 

EB3

Input voltage too low

Problems with the power mains (wrong power/interference); Main board

Cycle stops

---

 

 

defective.

 

 

EBE

Inconsistency between safety relay and

Main board defective, defective wiring

Machine drains and cycle stops (with

OFF/reset

 

sensing circuit

 

door unlocked)

 

EBF

Sensing circuit on safety system defective

 

Machine drains and cycle stops (with

 

(input voltage on microprocessor remains at 0

Main board defective

OFF/reset

door unlocked)

 

or 5 V).

 

 

 

 

 

 

EC1

Solenoid valve inoperative but flow meter

Main board defective, Solenoid valve defective

Cycle stops with door locked (after 5

OFF/reset

 

operating

 

attempts).

 

EC2

Signal from turbidity sensor out of limits

Turbidity sensor defective, Main board defective, Wiring defective

-----------------------

Start/reset

EC3

Signal from weight sensor out of limits

Weight sensor defective, Main board defective, Wiring defective

---

Start/reset

EF1

Drain filter clogged

Drain tube clogged/kinked/placed too high;

Warning is displayed at end of cycle

---

 

(drain cycle too long)

Drain filter dirty/clogged.

(relative LED is lit)

 

EF2

Too much detergent

Too much detergent used; Drain tube clogged/kinked;

Warning is displayed at end of cycle

---

 

(too much foam during drain cycles)

Drain filter dirty/clogged.

(relative LED is lit)

 

EF3

“Water Control” system tripped

Water leaks onto base frame; water control system defective.

Machine drains and cycle stops

OFF/reset

EF4

Water fill pressure too low, no signal from flow

Tap closed, water pressure too low

---------------------------

Reset

 

meter and solenoid valve is open

 

 

 

QUICK GUIDE AND APPLIANCES LIST

30/176

599 72 40-80

Loading...
+ 146 hidden pages