DYMO LabelWriter 450 Duo User Manual

User Guide

DYMO® LabelWriter® Label Printers

No part of this document or the software may be reproduced or transmitted in any form or by any means or translated into another language without the prior written consent of Sanford, L.P.

Trademarks

DYMO and LabelWriter are registered marks in the United States and other countries. All other trademarks are the property of their respective holders.

Contents

About the LabelWriter Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

LabelWriter Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Developer and SDK Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Loading Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Ordering Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Printing Over a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing to a Shared Printer from Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Sharing a Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Adding a Network Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printing to a Shared Printer from Mac OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Sharing a Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Adding a Shared Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Using a Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Printer Firmware Versions that Support Print Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Caring for Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Status Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Performing a Printer Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Clearing Label Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Correcting Poor Print Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Labels Do Not Feed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Printer Does Not Print or Stops Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Obtaining Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Technical and Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

LabelWriter SE450 Printer Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Device Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Documentation Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

iii

Chapter 1

About the LabelWriter Printer

Congratulations on purchasing a DYMO LabelWriter label printer. Your LabelWriter printer will give you years of reliable label printing. We encourage you to take a few minutes to review how to use and care for your printer.

This manual provides information about the following printer models:

• LabelWriter 450

• LabelWriter 450 Turbo

• LabelWriter 450 Twin Turbo

• LabelWriter 450 Duo

• LabelWriter 4XL

• LabelWriter SE450

For complete information about programming and using the LabelWriter SE450 printer, refer to the LabelWriter SE450 Technical Reference Guide, available from the Developers Program page on the DYMO Web site (www.dymo.com).

LabelWriter Printer Features

Your LabelWriter printer is a direct thermal printer and does not use ink or toner. Instead, the printer uses heat from a thermal print head to print on specially treated, heat-sensitive labels. Labels are the only supplies you will ever need to buy.

Become familiar with the major components of the printer.

Top cover

Label spool

Label release

Label feed path and tear bar

Label roll

USB

Label guide

Reverse label button

LabelWriter 450

LabelWriter 450 Turbo

connector

Form-feed button and status light

Cable channel

S/N 00000-0000000

DC power connector

Serial number

About the LabelWriter Printer

Top cover

Label roll

Label spool

Label release

Label guide

USB connector

Reverse label button

Form-feed button and status light

Serial number

S/N 00000-0000000

DC power connector

Label feed path and tear bar

Top cover

Label spool

Label release

Form-feed button and status light

LabelWriter 450 Twin Turbo

Label roll

Label guide

Reverse label button

Label feed path and tear bar

Label exit slot

Open label cassette tray

LabelWriter 450 Duo

DC power

connector

Cable channels

USB connector

Top cover

Label spool

Label release

Label roll

Reverse label button

Label feed path and tear bar

Form-feed button and status light

USB connector

Serial number

Cable channel

S/N 00000-0000000

DC power connector

LabelWriter 4XL

System Requirements

Top cover

Label spool

Label release

Label feed path

and tear bar

The form-feed button on the front of the printer advances a single label. The reverse label button is used to remove labels from the printer when changing rolls. The LabelWriter SE450 printer does not include a reverse label button.

The status light visually shows the current state of the printer. Refer to "Status Light" on page 19 for a complete description of the status light.

System Requirements

The LabelWriter printer requires a USB 1.1 or USB 2.0 connection and one of the following:

• Windows

• Windows Vista

• Windows

• Mac OS

To use the LabelWriter SE450 printer with a serial connection, an RS-232 serial port is required.

XP 32-bit

v10.4 or later

Label roll

Form-feed button and status light

LabelWriter SE450

Serial

connector

USB

connector

Cable

channel

USB

10101 24VDC

S/N 00000-0000000

DC power connector

Serial number

Printing Labels

Your LabelWriter printer was shipped with DYMO Label v.8 software to make designing and

printing labels easy. You can also print labels directly from the desktop with QuickPrint, and from

Microsoft Word, Excel, and Outlookwith DYMO Label Add-ins that are installed when you install

DYMO Label v.8 software. See the DYMO Label v.8 online Help or Software User Guide for more

information on using these features.

Developer and SDK Information

DYMO provides various types of information designed to help developers create products that

work with the LabelWriter printers and DYMO Label software. Below are some notes for those

interested in developing products that work with LabelWriter printers.

• Keep in mind that LabelWriter printers use standard printer drivers. Therefore, printing to a

LabelWriter printer is no different than printing to a laser or inkjet printer, except that the pages are smaller.

About the LabelWriter Printer

• In cases where you want to automate printing and take advantage of the label printing power

built into DYMO Label software, a Software Developer’s Kit (SDK) is included in your LabelWriter CD. The SDK provides COM and .NET interfaces. For more information, visit the Developer Program page on the DYMO web site. www.dymo.com.

You can check the Developer’s forum on the DYMO Web site at www.dymo.com for the latest news. Also, you can join the Developer’s mailing list to obtain developer-specific news and announcements.

For complete information about connecting the LabelWriter SE450 printer to the host computer or other device, and for information about programming and using the LabelWriter SE450 printer, refer to the LabelWriter SE450 Technical Reference Guide, available from the Developers Program page on the DYMO Web site (www.dymo.com).

Chapter 2

About Labels

DYMO LabelWriter printers use advanced thermal printing technology to print on specially treated, heat-sensitive labels. This means you will never have to replace toner, ink cartridges, or a ribbon to print labels.

Note DYMO’s warranty does not cover malfunction or damage that may be caused by the use of

labels other than DYMO-branded labels. Because DYMO LabelWriter printers use thermal printing technology, you must use specially designed and manufactured labels. The thermal coatings used on labels other than DYMO-branded labels may not be compatible, and may provide unsatisfactory printing or cause the printer to malfunction.

How long your labels will last depends on how the labels are used. Thermal paper labels, such as those printed by the LabelWriter printer, are susceptible to fading in two ways:

• Exposure to direct sunlight, to fluorescent light for an extended period of time, or to extreme

heat will cause fading.

• Contact with plasticizers (for example, labels placed on plastic ring binders) will cause fading.

In the original packaging, the shelf life for LabelWriter labels is 18 months. When labels are used for short-term applications (envelopes, packages, and so on), fading is not a problem. When labels are used to label files in a file cabinet, fading is very gradual over many years. Labels applied to the edge of a notebook that is then placed on a shelf in the sun will show signs of fading within a few months.

To prolong label life when labels are not in use, store the labels in a cool, dry place and in the black bag in which they were originally packaged.

Loading Labels

Each label roll comes in a black plastic bag. Make sure to store the label roll in this bag when the labels are not being used.

The LabelWriter Twin Turbo printer holds two label rolls, so you can print two types of labels without having to change the label roll.

The LabelWriter Duo printer prints two types of labels: die-cut paper labels (such as Address or Shipping labels) and D1 plastic labels.

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