doro PhoneEasy 337ip User guide

Admin Manual Doro PhoneEasy® 337ip
Contents
Getting started 1
Packing List ���������������������������������������������������������������������������������������������������������� 1 Connect Network and Power ����������������������������������������������������������������������������������� 1
Basic conguration and registration 2
Conguring via Web Page �������������������������������������������������������������������������������������� 2 Network Settings ��������������������������������������������������������������������������������������������������� 2 Account Settings ��������������������������������������������������������������������������������������������������� 3
Advanced Settings 4
Account ���������������������������������������������������������������������������������������������������������������� 4
Basic settings ���������������������������������������������������������������������������������������������������������������� 4 Codecs �������������������������������������������������������������������������������������������������������������������������� 4 Advanced ���������������������������������������������������������������������������������������������������������������������� 4
Network ���������������������������������������������������������������������������������������������������������������� 7
WAN ����������������������������������������������������������������������������������������������������������������������������� 7 LAN ������������������������������������������������������������������������������������������������������������������������������ 7 Advanced ���������������������������������������������������������������������������������������������������������������������� 8
Phone ������������������������������������������������������������������������������������������������������������������� 9
Preference ��������������������������������������������������������������������������������������������������������������������� 9 Feature�������������������������������������������������������������������������������������������������������������������������10 DSS Key �����������������������������������������������������������������������������������������������������������������������10 Voice ����������������������������������������������������������������������������������������������������������������������������10 Ring �����������������������������������������������������������������������������������������������������������������������������11 Tones ���������������������������������������������������������������������������������������������������������������������������11 Dial Plan ��������������������������������������������������������������������������������������������������������������������� 12
Contact �������������������������������������������������������������������������������������������������������������� 13 Upgrade ������������������������������������������������������������������������������������������������������������� 14
Basic ���������������������������������������������������������������������������������������������������������������������������14 Advanced ���������������������������������������������������������������������������������������������������������������������14
Security �������������������������������������������������������������������������������������������������������������� 15
Auto-provision 16
Obtain the server address ����������������������������������������������������������������������������������������������16 The following are the details of each process: ������������������������������������������������������������������16
Download conguration les ��������������������������������������������������������������������������������� 18
Resolve and then apply the congurations �����������������������������������������������������������������������19
Encrypting conguration les �������������������������������������������������������������������������������� 21
Example: ����������������������������������������������������������������������������������������������������������������������21 Other updates �������������������������������������������������������������������������������������������������������������� 22
Description of conguration parameters in CFG le ������������������������������������������������� 24
Provisioning ����������������������������������������������������������������������������������������������������������������� 24
Account settings ���������������������������������������������������������������������������������������������������������� 26 Network Settings ���������������������������������������������������������������������������������������������������������� 33 Time Settings �������������������������������������������������������������������������������������������������������������� 35 Phone Settings ������������������������������������������������������������������������������������������������������������ 36 Security Settings ���������������������������������������������������������������������������������������������������������� 44
Sample les 45
Common le ������������������������������������������������������������������������������������������������������� 45 Phone Specic le ����������������������������������������������������������������������������������������������� 46
Warranty and other information 52
Declaration of conformity �������������������������������������������������������������������������������������� 52 Guarantee ����������������������������������������������������������������������������������������������������������� 52
Administrator manual

Getting started

Packing List

The following are included in your package:
PhoneEasy 337ip AC Adapter
Wall mount bracket Handset Core Ethernet Cable

Connect Network and Power

There are two ways for network and power source connections� You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant
switch or hub. Your system administrator will advise you on which one to use.
Note:
1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub are PoE compliant.
2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices.
The phone can also share the network connection with other network devices such as
a PC� Connect the phone’s PC port and computer’s Network Port using an Ethernet
cable.
Administrator manual
Basic conguration and registration
If you are administrator, you need to do some simple conguration to make the phone work. If not, please contact your internet administrator or service provider for more
details�
Conguring via Web Page
Press and hold * on the phone to enter the status menu and nd out the IP address
of IP phone. Enter it (for example http://192.168.3.35) into the address bar of web browser. The default login name and password are both “admin”�
Note:
Please locate your PC in the same network segment of IP phone (192.168.3.X)
to access the web conguration page. Please consult your system administrator
for help.

Network Settings

Choose Network->Internet Port (WAN)
Field Description
DHCP The device will acquire its IP address from the DHCP server
automatically�
Static IP Address
PPPoE User User Name for internet access. Provided by your ISP.
DHCP: By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS server, etc.
IP Address IP address of your IP phone manually�
Subnet Mask Subnet mask of the IP phone.
Default
Gateway
Primary DNS Domain Name System (DNS) of the IP phone�
Secondary DNS Backup Domain Name System (DNS) of the IP phone�
Password Password for internet access. Provided by your ISP.
Set the gateway of the IP phone�
Note:
Using the wrong network parameters may result in inaccessibility of your phone and may also have an impact on your network performance. Please contact your network administrator.
Administrator manual

Account Settings

The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization.
Choose Account, you will nd the following parameters:
Field Description
Register Status Displays the register status of the phone
Line Active Choose on/off to enable/disable the account
Display Name Display name is shown as the Caller ID when making a
phone call� It is used for local user interface as well as SIP signalling�
Register Name Authentication ID
User Name Account for register, provided by ISP.
Password Password for the account
SIP Server & Port SIP Server address/port for registration
Enable Outbound Proxy Server
Outbound Proxy Server & Port
Backup Outbound Proxy Server & Port
NAT Traversal Disable/(Enable) STUN NAT Traversal
STUN Server & Port STUN Server address/port
Voice Mail Number to access voice mail service
Proxy Require A Special parameter just for Nortel server. If you login to
When you have nished the Network and Account setting conguration, the phone is ready to use unless there’s any specic parameters that needs to be adjusted.
Please see Advanced settings for more information�
Enable/disable outbound proxy function
Outbound Proxy Server address/port
Backup Outbound Proxy Server address/port
Nortel server, the value should be: com.nortelnetworks. rewall
Administrator manual

Advanced Settings

The following chapter describes the parameters on the Web UI

Account

Basic settings

See Basic conguration and registration as previously described.

Codecs

The phone can support the following codecs: G723_53, G723_63, G726-16, G726­24, G726-32, G726-40, G722, G729, PCMU and PCMA.
On this section you can set which codecs that should be enabled and in what priority they should be used.

Advanced

Field Description
UDP Keep-alive
Message
UDP Keep-alive Interval This parameter species how often the phone will send
Login Expire This parameter species the time frequency that phone
Local SIP Port Local SIP port. The default value is 5060.
RPort The parameter allows you conguring the proxy to send
SIP Session Timer The time, in seconds, that the IP phone uses to send
Subscribe Period This parameter denes the period of the subscription.
DTMF Type There are there types of DTMF to choose: INBAND,
Denes whether to activate the UDP Keep-alive mechanism. The default is Enabled.
UDP keep-alive packet to the SIP server. Default is 30
seconds�
refreshes its registration. The default interval is 3600
seconds�
responses back to a particular address and port. The default is disabled.
periodic re-INVITE requests to keep a session alive. The proxy uses these re-INVITE requests to maintain the
status of the connected sessions�
The default value is 1800.
RFC2833 or SIP INFO�
Administrator manual
Field Description
How to INFO DTMF It denes the type of How to INFO DTMF of the account.
Disabled, DTMF-Relay, DTMF or Telephone-Event.
The default is Disabled.
DTMF Payload It denes the value of DTMF Payload of the account.
Integer from 96 to 255� And the default is 101�
100 reliable
retransmission
Enable Precondition It denes whether to active the Enable Precondition of
Subscribe Register It denes whether to active the Subscribe Register of the
Subscribe for MWI It denes whether to active the Subscribe for MWI of the
Caller ID Header It denes the type of Caller ID Header of the account.
Use Session Timer It denes whether to enable the Session Timer of the
Session Timer This document denes an extension to the Session
It denes whether to enable the 100 reliable
retransmission of account�
the account�
The default is Disabled.
account�
The default is Disabled.
account�
The default is Disabled.
FROM or PAI�
The default is FROM�
account�
Initiation Protocol (SIP)� This extension allows for a periodic refresh of SIP sessions through a re-INVITE or
UPDATE request. The refresh allows both user agents and proxies to determine if the SIP session is still active.
Refresher It denes the type of Refresher of the account: Uac or
Uas� The default is Uac�
Use user=phone It denes whether to active Use user=phone of the
account�
The default is Disabled.
Voice Encryption(SRTP) It denes whether to enable the Voice Encryption (SRTP)
of the account�
Administrator manual
Field Description
ptime It denes the value of ptime of the account.
“ptime” gives the length of time in milliseconds represented by the media in a packet.
Disabled means the server will not negotiate with the
phone and the IP phone will accept the default ptime
value of the server.
10 stand for 10ms�
20 stand for 20ms�
And so on�
The default is 20ms�
BLFList URI It denes the value of BLFList URI of the account. No
default value.
Anonymous Call The phones you call will not be able to display your name
when you set this parameter as enabled.
Anonymous Call Rejection
The anonymous calls incoming will be rejected when you set this parameter as enabled.
Administrator manual

Network

WAN
Field Description
DHCP The device will acquire its IP address from the DHCP
server automatically.
Static IP Address
PPPoE User User Name for internet access. Provided by your ISP.
IP Address IP address of your IP phone manually�
Subnet Mask Subnet mask of the IP phone.
Default
Gateway
Primary DNS Domain Name System (DNS) of the IP phone�
Secondary DNS Backup Domain Name System (DNS) of the IP phone�
Password Password for internet access. Provided by your ISP.
Set the gateway of the IP phone�
LAN
Field Description
As Bridge The Bridge Item is to setup the SIP Phone
Bridge mode Enable/Disable. If you set the Bridge On, the two Fast Ethernet ports will be
transparent�
As Router (If you select the Router mode, the SIP phone will work as a router)
IP Address Congure the PC port IP address.
Subnet Mask Congure the PC port Subnet Mask.
Enable DHCP Server
If you set the DHCP server on, the device
connected to the PC port will get the IP address
automatically between the start IP address and the end IP address. But if you select the bridge mode, the DHCP server will be disabled.
Start IP Address
End IP Address Indicate the end of the DHCP IP range.
Indicate the start of the DHCP IP range.
Administrator manual

Advanced

Field Description
VLAN
(VLAN is a group of hosts with a common set of
requirements
that communicate as if they were attached to the Broadcast domain, regardless of their physical location�)
LAN Port Active Choose whether to enable/disable
the VLAN function of the LAN port�
VID VLAN is a feature on the IP
phone that allows for multiple logical Ethernet interfaces to send
outgoing RTP packets over a single physical Ethernet as described
in IEEE Std 802�3� On the IP
phone, you congure a VLAN ID
that associates with the physical Ethernet Port 0�
USRPRIORITY This parameter is based on the
Type of Service (ToS), Differentiated Services Code Point (DSCP) setting
for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter)� It is the mapping
between the DSCP value and the VLAN priority value for SIP, RTP,
and RTCP packets�
PC Port Active Choose whether to enable/disable
the VLAN function of the PC port�
VID Species the VLAN ID used to pass
packets to a PC via Port 1.
USRPRIORITY Sets the priority value used for
VLAN packets to a PC via Port 1.
Voice QoS Voice QoS It denes the value of Voice QoS. Integer from 0 to 63.
The default is 40
SIP QoS It denes the value of SIP QoS. Integer from 0 to 63.
The default is 40
Local RTP Port
SNMP Port It denes the Port of SNMP. Integer from 0 to 65535.
MaxRTPPort Denes the range of the port for voice transmission.
MinRTPPort Denes the range of the port for voice transmission.
The default is 0�
Trusted Address
It denes the Trusted Address of SNMP.
Administrator manual

Phone

Preference

Field Description
Language The IP phones can support different non-European
languages. You can have the Web UI display in a specic language as required. When you set the language to use,
all of the displayed page will display in that language� This
IP phones support the following languages on the Web UI:
Chinese-S, English, Turkish and Russian�
Time Zone Sets the Time Zone you expect to use the phone in� Time
Zone from -11 to +12� The default is +8�
Primary NTP Server Specied server which is used to synchronize the clocks of
the phone�
Secondary NTP Server The backup NTP Server. The IP phone will synchronize
with this server when the Primary NTP Server is unavailable.
Update Interval Sets the time frequency in seconds that the unit refreshes
the time automatically�
Daylight Saving Time The parameter used to active the daylight saving time.
StartTime When to start the daylight saving time.
EndTime When to end the daylight saving time.
Time Format Changes the time to 12 hour or 24 hour format�
Manual Time Enable or disable to set time manually.
Inter Digit Time Denes the length of time to call out automatically without
pressing the SEND key�
Administrator manual

Feature

Field Description
Forward Cancel Forward To disable the call forward function.
Always Forward to Forward all calls to the set number.
Busy Forward to When the extension is busy, it will forward
new incoming calls to the set number.
No Answer Forward toWhen the extension is not answered, it will
forward the new incoming call to the set
number after dened seconds.
Busy/No Answer Forward
Auto Answer Enable/disable the auto answer function. If
When the extension is busy or not answered,
it will forward the new incoming call to the set
number after dened seconds.
you set it as Enabled, all incoming calls will be answered automatically.

DSS Key

Conguration for the memory keys A/B/C.
Field Description
Name Enter the name as speed dial for the special memory key�
Ofce Number Enter the number as speed dial for the special memory key.

Voice

Field Description
Echo Cancellation
Echo canceller
VAD The purpose of voice activity detection (VAD) is to
Enabled/disable the function of removing the unwanted echo signals. This to get a higher quality of voice.
conserve network bandwidth by detecting periods of relative “silence” in the transmit data path and replacing that silence efciently with special packets
that indicate silence�
Enable/disable this function.
CNG Choose Enabled to open the Comfort Noise Generation
function�
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Administrator manual
Field Description
JITTER BUFFER
Type It is a shared data area where voice packets can be
collected, stored, and sent to the voice processor.
Select the type of JITTER BUFFER, Adaptive or Fixed.
Min Delay Denes the value of Min Delay.
The default is 0�
Max Delay Denes the value of Max Delay.
The default is 300�
Normal Delay
Denes the value of Normal Delay. The default is 120�

Ring

Field Description
Internal Ringer Text When receiving a call, Distinctive Ring tone is an advanced
feature that enables the phone to play a specic ring tone that is dened in the SIP Invite message. The ring tone can be an internal ring tone stored in the phone ash or an external ring tone which you can download via a URL that is dened in the SIP Invite message. Since the SIP message is controlled by the server, the feature needs the server support.
By this eld, users can specify a name for the group to play the distinctive ring tone. For example, Family, Colleagues,
Friends and so on�
Internal Ringer File Select a preferred internal ring tone for the group�

Tones

Conguration of the call progress tones.
Field Description
Select country
Dial Dial tone, which played when you pick up the handset to make a
Choose the country you are in� In custom mode, you can write the
tones manually in this format: element = freq[+freq2]/duration[, freq[+freq2]/duration]. Set freq=0 for silence.
call. Enter the frequency and time period (in ms) as the following format: Frequency /Time Period (for example 425/8000).
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Administrator manual
Field Description
Ring Back Ring back tone, which played when you are calling someone, but
the call is not yet answered. Enter the frequency and time period (in ms) as the following format: Frequency /Time Period (for example
425/1000,0/4000 )�
Busy Busy tone, which played when the called party is busy or the
account cannot dial out. Enter the frequency and time period (in ms) as the following format: Frequency /Time Period (for example
400/500,0/500)�
Congestion Congestion tone, which played when the network can not be
connected�
Call Waiting Call waiting tone, which played when someone calls while you are on
a call�
Dial Recall Recall tone, which played when the current call is to be recalled.
Record Record tone, which played when the current call is start to be
recorded�
Info Info tone, which played while receiving a specic message, for
example, the dialled number is not the in service area...
Stutter Stutter tone, which played when voicemail has been received.
Message Message tone, which played while receiving an incoming text
message�
Auto Answer Auto answer tone, which played while auto answering an incoming
call�

Dial Plan

Customisation of number plan
Field Description
Replace Rule
Prex The Prex of a number (or the whole number) you want to
replace. This eld can only be numbers.
Replace The number to replace the set prex. This can be
numbers or letters.
For example, If Prex is set to 123, Replace set to 25, if you dial number 123, the actual number dialled out will be 25. If you dial 1231, the actual number dialled out will be 251.
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Administrator manual
Field Description
Dial-now Dial-now
Rule
Area Code Code To set the country/area code, then when you dial a
Min Length
Max Length
Block Out Block Out
Number
Dial-now enables you to dene the specic length of any number/letter in advance(for example xxx), next time
when users dial out the 123 whose length matches the Dial-now rule, the phone will dial out 123 in one second
without pressing Send button.
number, it will add the code to the head of the number,
and then dial out automatically�
To the min length of a valid area code.
To the max length of a valid area code.
The specic phone numbers can be forbidden to be called
out from your IP phone�

Contact

Field Description
Name Set the name for a contact�
Number Set the phone number of a contact.
Browse Browse the specic contact list le in XML format, and
then click Import button. The imported contact lists will be
shown in the Directory�
The format of the le when importing the contacts (phonebook) must be as follows:
<?xml version=”1.0” encoding=”UTF-8”?>
<contactData>
<group>
<contact sDisplayName=”First” sOfceNumber=”111”></contact>
<contact sDisplayName=”Second” sOfceNumber=”222”></contact>
<contact sDisplayName=”Third” sOfceNumber=”333”></contact>
<contact sDisplayName=”Forth” sOfceNumber=”444”></contact>
</group>
</contactData>
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Administrator manual

Upgrade

Basic

Field Description
Reset to Factory Setting
Reboot System Now Use this button to reboot your IP phone.
Select and Upgrade Firmware
Use this button to reset your IP phone to the factory setting at once. Note: All congurations will be lost.
Click the Browse button to select the rmware le in your local computer, then Click Upgrade button to update the new rmware. Note: Please do not power off during the updating.

Advanced

Field Description
Custom Option To specify a wanted DHCP option number which is supposed to
contain the auto provisioning server address. Please see Auto-
provision for details�
Custom Option Type
URL URL of the auto provisioning server.
Account Account which may be used when the access to the URL requires
Password Password which may be used when access to the URL requires
Specied AES
Key
There are two custom types available: IP Address or String.
authentication�
authentication�
Must match the encryption key with the key that the common CFG provisioning-le has been encrypted with.
Per-phone AES Key
Check New
Cong
Click here to
Autoprovision
Now
Export / Import
Cong
Must match the encryption key with the key that the Phone-
specic CFG provisioning-le has been encrypted with.
The period that your phone checks the new rmware from the server: Power on, Repeatedly, Weekly, Power on + Repeatedly, Power on + Weekly and Disabled.
Click this button to auto provision immediately.
To export the conguration les to backup the settings, and then
you can also import all the settings after a reset�
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Field Description
Administrator manual
Export System Log
There have two methods to restore the system log, to local or to the server. If you choose the Server option, you should set the server address rst. Then click the Export button to export the
system log�

Security

Field Description
User Type Select your type� If you log in as user, you can only change
your own password� If you login as an administrator, you can
modify both the user’s and admin’s passwords.
Old Password Enter the old Password�
New Password Enter the new password you want to change for logging in�
Conrm Password Re-enter the new password again�
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