D-Link DVG-2032S User Manual

DVG-2032S

VOIP Gateway

User Manual

Version 1.0

Contents

1. Introduction....................................................................................................1

Product Overview.......................................................................................................................................... 1

Product Features........................................................................................................................................... 2

Hardware Description.................................................................................................................................... 3

2. Installation and Applications........................................................................4

Network Interface .......................................................................................................................................... 4

Gateway Assigned with a Public IP Address...................................................................................... 4

Gateway in a NAT network................................................................................................................. 5

Telephone Interface Description....................................................................................................................6

Example for DVG-2032S:................................................................................................................... 6

3. Setting the Gateway through IVR.................................................................7

IVR (Interactive Voice Response) .................................................................................................................7

IVR Functions Table: .......................................................................................................................... 9

IP Configuration Settings—Setting IP Configuration of WAN Port................................................... 11

1. Setting a Gateway with WEB Browser .......................................................14

Network Settings (WAN) ............................................................................................................................. 14

Network Settings (LAN)............................................................................................................................... 19

QoS Settings ............................................................................................................................................... 20

NAT/DDNS .................................................................................................................................................. 21

Telephony Settings...................................................................................................................................... 23

SIP............................................................................................................................................................... 25

Calling Features .......................................................................................................................................... 29

Advanced Options....................................................................................................................................... 31

Line Settings..................................................................................................................................... 32

Codec ............................................................................................................................................... 32

Fax Settings...................................................................................................................................... 33

Digit Map ..................................................................................................................................................... 35

Phone Book................................................................................................................................................. 35

Speed Dial...................................................................................................................................................35

Caller Filter .................................................................................................................................................. 36

ACL for Management ..................................................................................................................................36

CDR Settings............................................................................................................................................... 37

Language ....................................................................................................................................................37

CPT/Cadence Settings................................................................................................................................ 37

System Information .....................................................................................................................................38

RTP Packet Summary................................................................................................................................. 39

STUN Inquiry............................................................................................................................................... 39

Ping Test...................................................................................................................................................... 39

SNMP ..........................................................................................................................................................40

NTP ............................................................................................................................................................. 40

Backup/Restore........................................................................................................................................... 40

Provision Settings........................................................................................................................................ 41

System Operations (Save Settings)............................................................................................................ 41

Software Upgrade ....................................................................................................................................... 42

Logout .........................................................................................................................................................42

2. IP Sharing Functions...................................................................................43

3. Coding Principle..........................................................................................46

Instruction.................................................................................................................................................... 46

Dialed Number Processing Flow................................................................................................................. 46

1. Introduction

Product Overview

The stand-alone VoIP Gateway carries both voice and facsimile over the IP network. It supports

SIP industry standard call control protocol to be compatible with free registration services or VoIP

service providers’ systems. It works in two different modes: UA (User Agent) or Server. As a

standard user agent, it is compatible to all well-known Soft Switches and SIP proxy servers.

While running the optional server software, the gateway can be configured to establish a private

VoIP network over the Internet without a 3

The gateway can be seamlessly integrated to existing network by connecting to a phone set,

PBX, key telephone system, fax machine or PSTN line. With only a broadband connection such

as ADSL bridge/router, Cable Modem or leased line router, it allows you to gain access to voice

and fax services over IP in order to reduce the cost of international and long distance calls.

With the support of DDNS, it makes the gateway reachable by its domain name where the ISP

dynamically assigns the IP address. It helps users to host a web site or mail server in a PPPoE

or DHCP network. By enabling the CDR function & setting up a simple server, administrators are

allowed to log and view all call records such as call duration, time and date of calls and latency,

etc.

The gateway can be assigned with fixed IP address or by DHCP, PPPoE. It adopts the G.711,

G.726, G.729A or G.723.1 voice compression format to save the network bandwidth while

providing real-time and toll quality voice.

party SIP Proxy Server.

Product Features

● SIP (RFC 3261) compliant

● Optional server enables small businesses to build up private VoIP network (SIP model)

● QoS support guarantees voice bandwidth in a busy network

● Supports IP TOS (Type Of Service)

● T.30 (G III) / Real Time T.38 / Secured T.38 Fax Relay

● Feasible for Fixed IP address or dynamic IP address network ( PPPoE / DHCP client, support

DDNS)

● Configurable Hot Line feature

● Supports IP-to-PSTN / PSTN-to-IP applications

● NAT traversal - STUN and UPnP (optional)

● Pass through NAT

● Call Detailed Records (CDR)

● Web-based firmware upgrade

● Caller ID Delivery

● Easy Configuration by IVR and Web-based GUI

● Greeting message

● Echo Cancellation: G.168 compliant

● Voice Activity Detection (VAD) & Comfort Noise Generation (CNG)

● Dialing: DTMF, PULSE (optional)

● Signaling Protocol: Loop Start

● Adaptive Jitter Buffer and Programmable Gain Control

CALL features (optional)

● Call hold

● Call waiting

● Call forward

- Unconditional (follow me)

- Busy forward

- No answer forward

● Call transfer

Hardware Description

Front Panel

Rear Panel

 Power Indicator: Green light indicates a normal power supply.  Run Indicator: Blinking green light indicates normal operation.

 Alarm Indicator: When the system starts up, the red light will blink. It also indicates the

gateway’s abnormal operation.

 P1 – P32 stands for Port 1 – Port 32: Connect to your analog telephone.  WAN stands for the WAN Port Indicator.  LAN stands for the LAN Port Indicator.

 When starting up the system, the Alarm, Run, and Power indicators will light up.

After about 40 seconds, the Alarm indicator will go off, the Run indicator will blink in green, and the Power indicator will stay green under normal operational conditions. If the Alarm indicator continues to blink, it means the system is currently communicating with ISP and has yet to obtain an IP address.

 When the WAN is connected, the WAN indicator will light up in green and if data is

being transmitted over the Internet, the indicator blinks in green and orange.

NOTE: Do not connect Phone ports to each other. Also, do not connect any Phone ports

directly to a PSTN line or internal PBX. If any of these are done, your DVG-2032S may be damaged.

Restore to factory default: (IP address, User’s. Na me and Password)

(1) Pull off the power plug.

(2) Press reset (do not let go of the reset button).

(3) Plug the plug back into the socket (do not let go of the reset button).

(4) Let go of the reset button after 6 seconds. Factory settings will be restored.

2. Installation and Applications

Network Interface

The network interface is divided into 3 basic modes as described below:

 Gateway can be assigned with a Public IP Address  Gateway can be built under the existing NAT

Gateway Assigned with a Public IP Address

The gateway will have a Public IP address for Internet connection regardless of whether it is a static IP address, DHCP (using a Cable Modem), or PPPoE (Dialup / ADSL).

Gateway IP Settings

NAT/STUN Settings Unnecessary (Disabled)

DDNS Settings Unnecessary (Disabled)

Need to set up as static IP, DHCP, or PPPoE

Gateway in a NAT network

The gateway uses a virtual IP address and the IP sharing function of other systems to connect to the Internet.

LAN IP address of IP sharing

Gateway IP Settings

NAT /STUN Settings

Please avoid IP address 192.168.0.1-192.168.8.254 (You may need to change the settings of IP sharing or change SIP series Gateway LAN Port IP address)

Set as static IP address, and assign the LAN IP address of the IP sharing to the Default Gateway.

Enable

If the WAN of the IP sharing device has static IP address, then the NAT IP address is set as the Public IP address of the IP sharing.

If the WAN of the IP sharing device uses a dynamic IP address, then it has to comply with the DDNS settings. When suing NAT, you must enter the URL (Uniform Resource Locator) that is registered to the DDNS server.

DDNS Settings

The WAN of the IP sharing device has a static IP address.

The WAN of the IP sharing device has a dynamic IP address.

Disabled

Enabled: enter the registered URL (Uniform Resource Locator) into the network settings

-> under NAT

Telephone Interface Description

Example for DVG-2032S:

DVG-2032S connecting directly to phone sets

After connecting telephone sets to P1-P32, users can make direct calls, (P1-P32 are FXS interfaces). Each set acts as an independent extension line.

Integrating the DVG-2032S with PBX

P1-P32 is FXS interfaces, and some of them can be connected to telephone sets for direct calls. Others can be connected to the PBX so other extension lines can make VoIP calls.

3. Setting the Gateway through IVR

VoIP transmits voice data (packet) via the Internet to achieve telecommunications. This means that the telecommunication quality is closely related to the whole network environment. If any one of the telecommunicating parties has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. Therefore, an excellent telecommunication can only be created when Gateway is connected to the Internet and when network environment is stable.

Preparation

 Install the Gateway according to instructions. Connect the power supply, telephone set,

telephone cable, and network cable properly as described in Chapter 2.

 If a static IP is used, confirm the desired IP settings of the WAN Port (IP address, Subnet

Mask, and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any questions.

 If using dialup ADSL (PPPoE) for network connection, confirm the dialup account number

and password.

 If users wish to build Gateway under the NAT, Gateway WAN Port IP address and LAN Port

should not use the same range. This is to avoid phone failures.

Basic Settings of a Gateway

 IP Settings— Connecting Gateway to the Internet.

Gateway provides two setting modes:

1. Telephone IVR Setting Mode

2. Browser Setting Mode The IVR provides basic query and setting functions, while the browser provides a full setting function.

IVR (Interactive Voice Response)

Gateway provides convenient IVR functions. Users only need to pick up a handset and enter the function code for the query and setting without using a PC.

NOTE: After finishing the settings, make sure the ne w settings are sav ed. This is so th at the

new settings will take effect after the system is restarted.

Instructions

Example: The factory default code is blank. Enter “**#” desired code. E.g.: if the code is 1234, then enter “**1234#”. Or If your password is abc123 then you access IVR by pressing ***414243010203#

Example: enter “**#” responds with an IP address you can continue with more settings or queries: enter 111 (to set IP address) enter 192*168*1*2 (IP number).

Save Settings

After entering IVR mode, dial 509 confirmation tone “1”, hang up the phone. Please reboot the Gateway to enable the new settings.

To inquire about current Gateway’s WAN Port IP address

After entering IVR mode, dial 101 If the system does not repeat the IP address, it indicates that the Gateway is not currently connected to the Internet. Please check if the cable connection, account number, and password are correct.

 FXS Port: Connected to telephones. To enter IVR mode, enter “ * * password #” after

hearing the dial tone. When you hear a second dial tone, the system is in IVR mode, enter the function code. (Please refer to the Advanced Settings on page 35 for these codes)

. You are now in IVR setting mode, enter the

 FXO Port: to use IVR functions, dial the phone number of FXO Port using an external line.

You will hear the instruction “enter value”, and then enter a PIN number. The factory default code is blank. Enter “**#” as above. You are now in IVR setting mode.

 Once the first setting or query has been completed, you will hear a dial tone. Then use the

same procedure to make a second query or setting. To exit IVR mode, simply hang up the phone.

(You are now in IVR mode) enter 101 (to query IP address)  the system

(Save Settings). Wait for about 3 seconds and after hearing a

. The system will repeat the current WAN Port IP address.

IVR Functions Table:

Function Code Description Example

111/101 WAN Port IP address Set/Query

112/102 WAN Port Subnet Mask Set/Query

113/103 WAN Port Default Gateway Set/Query

114/104

115/105 DNS IP address Set/Query

116/106 Phone books manager IP address Set/Query

117/107

199/099

066 Querying the connection to Phone books manager

118 Restart

121 Setting PPPoE Account

122 Setting PPPoE Password

123 Setting NAT IP address

124 Uses NAT (0: Disable 1: Enable)

151/141

152/142 Proxy Server IP address Set/Query

153/143 Proxy Server Port Set/Query

125 Set Proxy Server account

126 Set Proxy Server password

154/144 Uses STUN Set/Query (0: Disable 1: Enable)

155/145 STUN IP address Set/Query

156/146 STUN Port Set/Query

311/301

312/302

131/132

133 Saving greeting message

211/201 Set/Query International Prefix code

212/202 Set/Query Country Code Setting country code, e.g. 886

213/203

214/204 Set/Query Area Code eg. “2” for Node B area.

Current Network IP Access Set/Query (1: Static IP,

2.DHCP, 3.PPPoE)

Set/Query whether or not to use Public Telephone Book (0: Disable 1:Enable)

Set/Query whether or not this Gateway acts as the phone books manager (0: Disable 1: Enable)

Set/Query Area Prefix Code (Long-Distance Prefix Code)

Use in conjunction with function code 114, select 1 for a Static IP function.

Must use 116/106, 117/107 in conjunction with each other.

Use in conjunction with function code 114, select 3 for a PPPoE function

Must use 123 and 124 in conjunction with each other.

Prefix dialed before making an international call e.g. 002 and 005.

Prefix dialed before making a long-distance call e.g. 0.

Function Code Description Example

215/205

Set/Query Gateway Telephone Number (Representative Number)

216/206 Set/Query the extension number of Line 1.

217/207

109 Restoring factory default IP address configuration A static IP address for WAN Port

IP：192.168.1.2 Mask：255.255.255.0 Gateway：192.168.1.254

409 Restoring factory default settings

509 Save settings

900 Setting IVR and the language used on the Web GUI

(1: English, 2: Traditional Chinese, 3: Simplified Chinese)

209 Soft Upgrade

IP Configuration Settings—Setting IP Configuration of WAN Port

Static IP Settings

NOTE: Complete static IP settings should include a static IP (Option 1 under114), IP address

(111

), Subnet Mask (112), and Default Gateway (113). Please contac t your local Internet

Service Provider (ISP) if you have any questions.

Function Command Select a Static IP

IP address Settings

Subnet Mask Settings

Default Gateway Settings

Save Settings and Restart

Dynamic IP (DHCP) Settings

After entering IVR mode, dial 114 After hearing “Enter value”, dial 2 (to select DHCP). Saving settings –press 509 press 101

If the system does not repeat the IP address, it indicates Gateway has not been properl y connected to the Internet. Please check the cable connection.

ADSL PPPoE Settings

to check if the IP address is retained.

 After entering IVR mode, dial 114.  After hearing “Enter value”, dial 1 (to select static IP)

 After entering IVR mode, dial 111. After hearing “Enter value”, enter your IP

address, followed by “#”.

Example: If the IP address is 192.168.1.200, dial 192*168*1*200#.

 After entering IVR mode, dial 112. After hearing “Enter value”, enter your

subnet mask, followed by “#”.

Example: If the mask value is 255.255.255.0, dial 255*255*255*0#.

 After entering IVR mode, dial 113. After hearing “Enter value”, enter your

default gateway’s IP address, followed by “#”.

Example: If the Default Gateway is 192.168.1.254, dial 192*168*1*254#.  To save settings, dial 509

settings. Please restart the system. Wait for about 40 seconds for the system to restart, and then enter 101 If the IP address is not repeated, it indicates that Gateway has not been properly connected, please check if the cable connection, account, or password are correct.

(Save Settings). Please restart the system. After the system is restarted,

(Save Settings). The system will save the

to check if the IP address is retained.

NOTE: Complete PPPoE settings should include: Select PPPoE (Option 3 of 114), PPPoE

account (121

Please contact your local Internet Service Provider (ISP) if you have any questions.

Select a PPPoE

 After entering IVR mode, dial 114  After hearing “Enter value”, dial 3 (to select PPPoE).

) and PPPoE password (122).

PPPoE Account Settings

 After entering IVR mode, dial 121

 After hearing “Enter value”, enter the account number, followed by ”#”.

Example: If the account is “84943122 @ hinet.net”, please enter 08 04 09 04 03 01 02 02 71 48 49 54 45 60 72 54 45 60 #.

Please note that it is necessary to enter two digits for each character/number; for example, enter “01” for “1” and “11” for “A”.

PPPoE Password Setting

 After entering IVR mode, dial 122

after hearing “enter value” followed by “#”.

Example: If the password is “3ttixike”, please enter “03 60 60 49 64 49 51 45#”.

Save Settings and Restart To save settings, dial 509

(Save Settings). The system will save the settings. Please restart the

system. Wait for about 40 seconds for the system to restart, and then enter 101 to check if the IP address is retained. If the IP address is not repeated, it indicates that Gateway has not been properly connected, please check if the cable connection, account, or password are correct.

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