D-Link DVG-2024S User Guide

DVG-2024S

VoIP Gateway

User’s Manual

Version 1.0

(May 2010)

Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden.

Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems Inc.; Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. D-Link Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

Warranty: please contact your D-Link Authorized Reseller or the D-Link Branch Office nearest your place of purchase for information about the warranty offered on your D-Link product.

Information in this document is subject to change without notice.

FCC Warning

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

‧ Reorient or relocate the receiving antenna.

‧ Increase the separation between the equipment and receiver.

‧ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

‧ Consult the dealer or an experienced radio/TV technician for help.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

Warnung!

Dies ist ein Produkt der Klasse B. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem Fall kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen.

Precaución!

Este es un producto de Clase B. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede requerirse al usuario para que adopte las medidas adecuadas.

Attention!

Ceci est un produit de classe B. Dans un environnement domestique, ce produit pourrait causer des interférences radio, auquel cas l`utilisateur devrait prendre les mesures adéquates.

Attenzione!

Il presente prodotto appartiene alla classe B. Se utilizzato in ambiente domestico il prodotto può causare interferenze radio, nel cui caso è possibile che l`utente debba assumere provvedimenti adeguati.

Contents

1. Introduction .....................................................................................................................................................4

1-1 Product Overview.....................................................................................................................................4

1-2 Hardware Description............................................................................................................................... 5

2. Getting Started ................................................................................................................................................6

3. VoIP Gateway Web Configuration ................................................................................................................12

3-1 Status..................................................................................................................................................... 12

3-1-1 Current Status..............................................................................................................................12

3-1-2 RTP Packet Summary .................................................................................................................13

3-1-3 System Information......................................................................................................................14

3-1-4 Routing Table...............................................................................................................................15

3-1-5 LAN Client ................................................................................................................................... 15

3-2 FXS Line Diagnostics............................................................................................................................. 16

3-2-1 FXS Outward Test........................................................................................................................ 16

3-2-2 FXS Inward Self Test ................................................................................................................... 17

3-3 General Settings .................................................................................................................................... 18

3-3-1 WAN ............................................................................................................................................18

3-3-2 LAN..............................................................................................................................................22

3-3-3 QoS Settigs.................................................................................................................................. 23

3-3-4 SIP............................................................................................................................................... 24

3-3-5 SIP Advanced .............................................................................................................................. 28

3-3-6 Phone Book ................................................................................................................................. 32

3-3-7 Caller ID.......................................................................................................................................33

3-3-8 NAT Traversal ..............................................................................................................................38

3-3-9 DDNS .......................................................................................................................................... 39

3-3-10 FAX............................................................................................................................................40

3-3-11 SNMP ........................................................................................................................................ 42

3-4 Advanced Settings ................................................................................................................................. 43

3-4-1 Codec setting...............................................................................................................................43

3-4-2 Line settings................................................................................................................................. 44

3-4-3 Digit Map ..................................................................................................................................... 48

3-4-4 DoS Protection............................................................................................................................. 51

3-4-5 DTMF & PULSE...........................................................................................................................52

3-4-6 CPT / Cadence ............................................................................................................................ 53

3-4-7 Provision Settings........................................................................................................................55

3-4-8 Caller Filter .................................................................................................................................. 57

3-4-9 CDR Settings............................................................................................................................... 58

3-4-10 Static Route ...............................................................................................................................59

3-5 Tools......................................................................................................................................................60

3-5-1 Ping Test ...................................................................................................................................... 60

3-5-2 STUN Inquiry ............................................................................................................................... 61

3-6 System Settings.....................................................................................................................................62

3-6-1 NTP ............................................................................................................................................. 62

3-6-2 Login Account .............................................................................................................................. 63

3-6-3 Backup / Restore .........................................................................................................................64

3-6-4 System Log..................................................................................................................................65

3-6-5 Save / Restart.............................................................................................................................. 65

3-6-6 Software Upgrade........................................................................................................................66

3-6-7 Logout..........................................................................................................................................66

4. Configuring the VoIP Gateway through IVR ................................................................................................67

4-1 IVR (Interactive Voice Response) ..........................................................................................................67

4-1-1 IVR Functions Table:....................................................................................................................68

4-2 IP Configuration Settings .......................................................................................................................69

4-2-1 Character Conversion Table:........................................................................................................70

5. Dialing Principles ..........................................................................................................................................71

5-1 Dialing Options.......................................................................................................................................71

5-2 Dialed Number Processing Flow............................................................................................................71

Appendix............................................................................................................................................................ 73

Product Features..........................................................................................................................................73

DVG-2024S User’s Manual Product Overview

1. Introduction

1-1 Product Overview

The DVG-2024S is designed to carry both voice and facsimile over the IP network. It uses the industry standard SIP call control protocol so as to be compatible with free registration services or VoIP service providers’ systems. As a standard user agent, it is compatible with all common Soft Switches and SIP proxy servers. While running optional server software, the VoIP Gateway can be configured to establish a private VoIP network over the Internet without a third-party SIP Proxy Server.

The DVG-2024S can be seamlessly integrated into an existing network by connecting to a phone set and fax machine. With only a broadband connection such as an ADSL bridge/router, a Cable Modem or a leased-line router, the VoIP Gateway allows you to use voice and fax services over IP in order to reduce the cost of all long distance calls.

The DVG-2024S can be configured a fixed IP address or it can have one dynamically assigned by DHCP or PPPoE. It adopts either the G.711, G.726, G.729A or G.723.1 voice compression format to save network bandwidth while providing real-time, toll quality voice transmission and reception.

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DVG-2024S User’s Manual Telephone Interface Description

1-2 Hardware Description

Indicators

Power: Power LED. A steady light indicates a proper connection to a power source.

VoI P: The VoIP LED will turn on when the VoIP Gateway is connected to a VoIP service provider. The LED will blinking if not connected to a service provider.

Alarm: A blinking light indicates the VoIP Gateway is attempting to connect with the Provisioning server or

DVG-2024S can’t get IP from DHCP or PPPoE Server. Once the service connects, the LED will turn off. The LED will light solid red if the self-test or boot-up fails.

Run: The heartbeat, a blinking light indicates the VoIP Gateway keep running.

WAN: When a connection is established the 10 or 100 LED will light up solid. The LED will blink to indicate

activity. If the 10 or 100 LED does not light up when a cable is connected, verify the cable connections and make sure your devices are powered on.

LAN: When a connection is established the 10 or 100 LED (bottom) will light up solid on the appropriate port. The LEDs will blink to indicate activity. If the 10 or 100 LED does not light up when a cable is connected, verify the cable connections and make sure your devices are powered on.

Phone:

Green Blinking – FXS is alerting (ringing) for an inbound call. Green Solid – The line is in use. Red Solid – As users execute “Status-> FXS Line Diagnostic” and there is some error on the FXS port.

Connectors

1. WAN: Connect to your broadband modem using an Ethernet cable.

2. LAN: Connect to your Ethernet enabled computers using Ethernet cabling.

3. Reset: Press and hold the reset button for 5 seconds., release button as Alarm is blinking. That DVG-2024S will restore to factory default.

4. FXS Connector: 50-PINs RJ21 connector. Connect to your phones using standard phone cabling.

5. Ground: A conducting connection with the earth. Connect with the ground so as to make the earth a part of an electrical circuit using metal wire.

6. Power Receptor: Receptor for AC power 100V- 240V.

WARNING: DO NOT (1) connect the phone ports to each other (FXS to FXS) or (2) connect any phone port directly to a PSTN line (FXS to PSTN) or to an internal PBX line (FXS to PBX extension). Doing so may damage your VoIP Gateway.

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DVG-2024S User’s Manual VoIP Gateway Configuration

2. Getting Started

To access the web-based configuration utility, open a web browser such as Internet Explorer and enter the IP address of the DVG-2024S.

Open your Web browser and type

http://192.168.8.254

address box. Press the Enter or Return Key.

into the URL

Click Login to enter Web Site.

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DVG-2024S User’s Manual VoIP Gateway Configuration

Click Setup Wizard and Next.

It is highly recommended to create a login ID and password to keep your gateway secure.

Click Next.

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DVG-2024S User’s Manual VoIP Gateway Configuration

Enter a NTP server or use the default server.

Click Next.

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DVG-2024S User’s Manual VoIP Gateway Configuration

Select your Internet connection type:

DHCP – Most Cable ISPs or if you are connecting the DVG-2024S behind a router. Static IP – Select if your ISP supplied you with your IP settings. PPPoE – Most DSL ISPs. PPTP – Select if required by your ISP.

Select Manual to manually enter IP address of DNS or select Auto if DNS is assigned by ISP.

Click Next.

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DVG-2024S User’s Manual VoIP Gateway Configuration

The Outbound Proxy Support is optional. To register, please click on the Outbound Proxy Support check box and enter Outbound Proxy IP/Domain and Port in it.

Registration by phone line: enter

Number, User ID/Account and Password supplied by your ITSP. Click on the Register check box to register to Proxy Server.

Click Next.

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DVG-2024S User’s Manual VoIP Gateway Configuration

Setup is finished. Check the summary of your settings. To make new settings effective, you must click on the Restart button to reboot the DVG-2024S.

Click Restart.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3. VoIP Gateway Web Configuration

3-1 Status

3-1-1 Current Status

Status → Current Status

For Port Status, it includes if each port registers to Proxy successfully, the last dialed number, how many calls each port has made since the VoIP Gateway is start, etc.

For Server Registration Status, it shows the registration status of DDNS, STUN and FXS Represent Number.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-1-2 RTP Packet Summary

Status → RTP Packet Summary

Display the information of the last call made. Press Refresh button to get the latest RTP Packet Summary.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-1-3 System Information

Status → System Information

For WAN Port Information, it shows IP address, subnet mask, default gateway and DNS server. If you use PPPoE to obtain IP, you will know if the IP is obtained through this method. If IP address, subnet mask, default gateway is blank, it means that the VoIP Gateway does not obtain IP.

For LAN Port Information, it shows LAN port IP, subnet mask, and the status of DHCP server.

For Hardware, it shows the hardware platform and driver version.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-1-4 Routing Table

Status → Routing Table

It displays routing table of DVG-2024S.

3-1-5 LAN Client

The DHCP Clients table displayed LAN device that has already been assigned an address from DVG-2024S. You can check if the DHCP client has obtain an IP address.

Status → LAN Client

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-2 FXS Line Diagnostics

3-2-1 FXS Outward Test

FXS Line Diagnostics Æ FXS Outward Test

It allows operator to verify whether it is some problem on the cable between Phone Sets and DVG-2024S.

Enable: Select the lines you want to test.

Including Channel In Used: Since the line test will interrupt a talking call, that DVG-2024S will ignore the

in used line. If you would like to test all the lines you select even it is in used, please tick this item.

Test: Click start to test.

ACO: Clear alarm indication of the last test result.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-2-2 FXS Inward Self Test

FXS Line Diagnostics Æ FXS Inward Self Test

It allows operator to verify if it is some problem on the FXS chip set.

Enable: Select the lines you want to test.

Including Channel In Used: Since the line test will interrupt a talking call, that DVG-2024S will ignore the

in used line. If you would like to test all the lines you select even it is in used, please tick this item.

Test: Click start to test.

ACO: Clear alarm indication of the last test result.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-3 General Settings

3-3-1 WAN

WAN (Wide Area Network) Settings are used to connect to your ISP (Internet Service Provider). The WAN settings are provided to you by your ISP and oftentimes referred to as "public settings". Please select the appropriate option for your specific ISP.

IP Configuration (Setting WAN Port)

There are five methods of obtaining a WAN port IP address:

1. DHCP, which means a Dynamic IP (Cable Modem)

2. Static IP

3. PPPoE (dial-up ADSL)

4. PPTP

Methods for using DHCP and PPPoE for obtaining an IP address may vary. If you are not familiar with creating a network connection, please contact your local ISP.

After selecting the suitable option, click Accept at the bottom of the screen to save the settings.

You need to save the changes and restart the VoIP Gateway to make the changes active. Saving the settings: Click MAINTENANCE and select Save/Restart in System from the left menu. Tick Save Settings and Restart, then click Accept. Wait for about 50 seconds before the VoIP Gateway obtaining an IP address by the method you selected.

Note: When the system has obtained a new IP address, and you are using a WAN port to enter the Web Configuration Screen, the new IP address has to be used before you can get connected to the VoIP Gateway. The same principle applies to the next two settings.

General Settings → WAN

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DVG-2024S User’s Manual VoIP Gateway Configuration

General Settings → WAN

DHCP: Select this option if your ISP (Internet Service Provider) provides you an IP address automatically. Cable modem providers typically use dynamic assignment of IP Address. The Host Name field is optional but may be required by some Internet Service Providers.

General Settings → WAN

Static IP: Select this option if your ISP (Internet Service Provider) provides you a Static IP address. Enter the IP address, Subnet Mask and Default Gateway IP.

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DVG-2024S User’s Manual VoIP Gateway Configuration

General Settings → WAN

PPPoE: Select this option if your ISP requires you to use a PPPoE (Point-to-Point Protocol over Ethernet) connection. Enter the PPPoE Account, PPPoE Password and re-enter Password to confirm.

General Settings → WAN

PPTP: Point-to-Point Tunneling Protocol (PPTP) is a WAN connection. Enter the IP Address, Subnet mask, PPTP Server, PPTP ID and Password.

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DVG-2024S User’s Manual VoIP Gateway Configuration

General Settings → WAN

Factory Default MAC Address: The original MAC address of the VoIP Gateway.

Your MAC Address: It is left blank as you log-in via the WAN port.

Current MAC Address: It shows the current MAC Address if you ever used the different MAC address

from Factory Default MAC Address. You can click Clone to automatically copy the MAC address of the Ethernet Card installed in the computer used to configure the device.

Note: This is only necessary to fill the field if required by your ISP.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-3-2 LAN

General Settings → LAN

LAN Port Address: Enter the LAN IP address of the VoIP Gateway. It is also the default gateway for DHCP clients.

Subnet Make: Enter the subnet mask for DHCP clients.

General Settings → LAN

Enable DHCP Server: This variable is to assign the IP address for the devices connected to LAN port of the VoIP Gateway.

IP Pool Starting Address: Enter the starting IP address for the DHCP server's IP assignment.

IP Pool Ending Address: Enter the ending IP address for the DHCP server's IP assignment.

IP Pool Uses Other Default Gw: Check the box to assign different default gateway for DHCP clients.

IP Pool Default Gateway: Enter the new default gateway that is different from LAN IP of the VoIP

Gateway.

IP Pool Subnet mask: Enter the new subnet mask.

Lease Time: Enter the length of time for the IP lease.

Domain Name Server Assignment: Select Auto or Manual to get the IP address of Domain Name Server

assigned by ISP or manually.

Domain Name Server IP: Enter the primary and secondary IP address of Domain Name Server if Domain Name Server Assignment is Manual. Otherwise, the VoIP Gateway will not be able to access hosts using hostnames instead of IPs.

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DVG-2024S User’s Manual VoIP Gateway Configuration

3-3-3 QoS Settigs

General Settings → QoS

ToS IP Precedence: Select the precedence for signaling (data) and voice (voice data).

DiffServ (DSCP): Select the number of signaling (data) and voice (voice data) values.

Note: For the VoIP Gateway, ToS IP Precedence and DiffServ are the same function. You only select one

for priority marking.

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