D-Link DVG-2016S, DVG-2032S User Manual
DVG-2016S/2032S
VoIP Gateway
User’s Manual
Version 1.3
(11 April 2008)
© 2008 D-Link Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of D-Link Corporation is strictly forbidden.
Trademarks used in this text: D-Link and the D-Link logo are trademarks of D-Link Corporation/D-Link Systems Inc.;
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. D-Link Corporation disclaims any proprietary interest in trademarks and trade names other than
its own.
Warranty: please contact your D-Link Authorized Reseller or the D-Link Branch Office nearest your place of purchase
for information about the warranty offered on your D-Link product.
Information in this document is subject to change without notice.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communication. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
‧ Reorient or relocate the receiving antenna.
‧ Increase the separation between the equipment and receiver.
‧ Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
‧ Consult the dealer or an experienced radio/TV technician for help.
CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user
may be required to take adequate measures.
Warnung!
Dies ist ein Produkt der Klasse A. Im Wohnbereich kann dieses Produkt Funkstoerungen verursachen. In diesem Fall
kann vom Benutzer verlangt werden, angemessene Massnahmen zu ergreifen.
Precaución!
Este es un producto de Clase A. En un entorno doméstico, puede causar interferencias de radio, en cuyo case, puede
requerirse al usuario para que adopte las medidas adecuadas.
Attention!
Ceci est un produit de classe A Dans un environnement domestique, ce produit pourrait causer des interférences radio,
auquel cas l`utilisateur devrait prendre les mesures adéquates.
Attenzione!
Il presente prodotto appartiene alla classe A Se utilizzato in ambiente domestico il prodotto può causare interferenze
radio, nel cui caso è possibile che l`utente debba assumere provvedimenti adeguati.
Content
1. Introduction......................................................................................................1
1-1 Product Overview..........................................................................................................................................1
1-2 Hardware Description...................................................................................................................................2
2. Installation and Applications .........................................................................4
2-1 Network Interface..........................................................................................................................................4
2-2 Telephone Interface Description..................................................................................................................5
3. Gateway Configuration – Use Web Browser................................................6
3-1 Network Settings (WAN)..............................................................................................................................7
3-2 Network Settings (LAN)..............................................................................................................................11
3-3 QoS Settings...............................................................................................................................................13
3-4 NAT/DDNS..................................................................................................................................................14
3-5 Caller ID.......................................................................................................................................................17
3-6 Telephony Settings.....................................................................................................................................18
3-7 SIP...............................................................................................................................................................21
3-8 Calling Features..........................................................................................................................................26
3-9 Advanced Options.......................................................................................................................................28
3-10 Digit Map...................................................................................................................................................32
3-11 Phone Book...............................................................................................................................................35
3-12 Caller Filter................................................................................................................................................36
3-13 CDR Settings ............................................................................................................................................37
3-14 Language...................................................................................................................................................38
3-15 CPT/Cadence Settings.............................................................................................................................39
3-16 Current Status...........................................................................................................................................40
3-17 RTP Packet Summary..............................................................................................................................41
3-18 System Information...................................................................................................................................42
3-19 Routing Table............................................................................................................................................43
3-20 STUN Inquiry.............................................................................................................................................44
3-21 Ping Test...................................................................................................................................................45
3-22 NTP (Network Time Protocol)..................................................................................................................46
3-23 SNMP........................................................................................................................................................47
3-24 Backup/Restore ........................................................................................................................................48
3-25 System Log ...............................................................................................................................................49
3-26 Provision Settings.....................................................................................................................................50
3-27 System Operations (Save Settings)........................................................................................................51
3-28 Software Upgrade.....................................................................................................................................52
3-29 Logout........................................................................................................................................................53
4. Configuring the Gateway through IVR........................................................54
4-1 IVR (Interactive Voice Response).............................................................................................................54
4-2 IP Configuration Settings—Set the IP Configuration of the WAN Port...................................................56
5. Dialing Principles ..........................................................................................59
5-1 Dialing Options............................................................................................................................................59
5-2 Dialed Number Processing Flow...............................................................................................................59
Appendix ............................................................................................................61
Product Features...............................................................................................................................................61
DVG-2016S/2032S User’s Manual Product Overview
D-Link Systems, Inc.
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1. Introduction
1-1 Product Overview
The DVG-2016S/2032S VoIP Gateway carries both voice and facsimile over the IP network. It uses the industry
standard SIP call control protocol so as to be compatible with free registration services or VoIP service providers’
systems. As a standard user agent, it is compatible with all common Soft Switches and SIP proxy servers. While
running optional server software, the gateway can be configured to establish a private VoIP network over the
Internet without a third-party SIP Proxy Server.
The gateway can be seamlessly integrated into an existing network by connecting to a phone set and fax
machine. With only a broadband connection such as an ADSL bridge/router, a Cable Modem or a leased-line
router, the gateway allows you to use voice and fax services over IP in order to reduce the cost of all long distance
calls.
DDNS support makes the gateway reachable via its domain name where an ISP dynamically assigns an IP
address. By enabling the CDR function, administrators are allowed to log-in and view all call records, for example
call duration, time and date of calls, and latency.
The gateway can be assigned a fixed IP address or it can have one dynamically assigned by DHCP over PPPoE.
It adopts either the G.711, G.726, G.729A or G.723.1 voice compression format to save network bandwidth while
providing real-time, toll quality voice transmission and reception.
DVG-2016S/2032S User’s Manual Hardware Description
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1-2 Hardware Description
Front Panel
DVG-2016S
DVG-2032S
Power Indicator: green light indicates a normal power supply.
Run Indicator: blinking green light indicates normal operation.
Alarm Indicator: when the system starts up, the red light will blink. This indicator will also light to indicate any
abnormal gateway behavior.
1 – 16/ 1 – 32 stands for Port 1 – Port 16(Phone1 – Phone16)/ Port 1 – Port 32 (Phone1 – Phone32)
WAN Indicators: indicate connection and activity on the WAN Ports.
When starting up the system, the Alarm, Run, and Power indicators will light up. After about 40
seconds, the Alarm indicator will go off, the Run indicator will blink green, and the Power indicator
will stay green (under normal operating conditions). If the Alarm indicator continues to blink, then
the system is attempting to connect with your ISP and has yet to obtain an IP address.
Once the WAN is connected, the WAN indicator will light up and, if data is being transmitted over the
Internet, the indicator blinks.
DVG-2016S/2032S User’s Manual Hardware Description
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Rear Panel
DVG-2016S
DVG-2032S
WARNING: DO NOT (1) connect the phone ports to each other (FXS to FXS) or (2) connect any
phone port directly to a PSTN line (FXS to PSTN) or to an internal PBX line (FXS to PBX extension).
Doing so may damage your VoIP gateway.
To restore factory default settings (IP address, User’s Name, Password):
(1) Disconnect the power plug.
(2) Press and hold the reset button for 6 seconds.
(3) Reconnect the power plug while pressing down on the reset button.
(4) Release the reset button after 6 seconds. Factory settings will be restored.
DVG-2016S/2032S User’s Manual Network Interface
D-Link Systems, Inc.
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2. Installation and Applications
2-1 Network Interface
The network interface is divided into three basic modes as described below:
Gateway can be assigned a Public IP Address
Gateway can be built under the existing NAT
Gateway can be assigned a Public IP address and serve as an IP-sharing router.
NOTE: The Network Interface function mode setup is accessed through a web UI.
Gateway Assigned a Public IP Address
The gateway will have a public IP address for Internet connection regardless of whether the IP is a static
IP address, DHCP (using a Cable Modem), or PPPoE (Dial-up / ADSL).
Gateway IP Settings Need to be set up as static IP,
DHCP, or PPPoE
NAT/STUN Settings Unnecessary (Disabled)
DDNS Settings Unnecessary (Disabled)
DVG-2016S/2032S User’s Manual Telephone Interface
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2-2 Telephone Interface Description
Example for DVG-2016S/2032S:
DVG-2016S/2032S connecting directly to phone sets
After connecting telephone sets to P1-P16 and P17-P32, users can make direct calls, (P1-P16 and
P17-P32 are FXS interfaces). Each set acts as an independent extension line.
.
Integrating the DVG-2016S/2032S with a PBX
P1-P16 and P17-P32 are FXS interfaces, and some of them can be connected to telephone sets for
direct calls. Others can be connected to the PBX so other extension lines can make VoIP calls.
DVG-2016S/2032S User’s Manual Gateway Configuration-Web Browser
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3. Gateway Configuration – Use Web Browser
The VoIP gateway allows users to configure its settings using a web interface (Web UI). You can access the
Configuration Menu by opening a web-browser (e.g., Internet Explorer or Netscape Navigator) and entering the
factory default LAN IP address: 192.168.8.254. The IP address of the Web UI is same as the default LAN IP
noted elsewhere in this user’s manual.
You can also use an ordinary telephone, connect it to the gateway, and dial ”101” to inquire about the current
WAN Port IP address and then use the WAN port to log-in.
Instructions
Open a Web-Browser (e.g., Explorer, Navigator, Opera, Firefox).
Enter the LAN port IP address. The default LAN port IP address is: 192.168.8.254.
The log-in screen below will appear after you connect. (The factory default settings for Login ID and
Password are blank (i.e., no login ID, no password).)
The gateway does not allow multiple people to configure the gateway simultaneously. Please remember to
logout or restart the system if you are not using the web configuration function.
DVG-2016S/2032S User’s Manual Network Settings
D-Link Systems, Inc.
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3-1 Network Settings (WAN)
The network settings are used to set the gateway’s communication ports, IP configurations, and Phone
Book Manager IP settings.
Current WAN IP Address: The IP address of the WAN port.
Listen Port UDP: It is not necessary to change the protocol of the communication port used by the
gateway, unless it conflicts with ports used by another device in your network.
RTP Starting Port UDP: The initial value of the port number for transmitting voice data among
gateway(s). Each line requires 2 ports. For the DVG-2016S/2032S gateway 8 UDP ports are required.
It is not necessary to change the setting, unless it conflicts with ports used by another network device.
For example, if the starting port is 9000, then Line 1 is using ports 9000 and 9001, and Line 2 is using
ports 9002 and 9003, and so forth.
IP Configuration (Setting WAN Port)
There are five methods of obtaining a WAN port IP address:
1. Static IP
2. DHCP, which means a Dynamic IP (Cable Modem)
3. PPPoE (dial-up ADSL)
4. PPTP
5. BigPond (for Australia only)
Methods for using DHCP and PPPoE for obtaining an IP address may vary. If you are not familiar with
creating a network connection, please contact your local ISP.
Setting Dynamic IP (DHCP)
Click “DHCP” to obtain a Dynamic IP address, enter the “Hostname” and “Vendor Class ID” if required by
your local ISP and then click the “Accept” button at the bottom of the screen.
Saving the settings: Click System Operation to select “Save Settings”, “Restart”, and then click the ”Accept”
button. Wait for about 40 seconds, and the system will obtain the required IP value from the DHCP Server.
Setting Static IP
Select “Static IP” and enter the IP address, Subnet Mask and Default Gateway values. Then click the
“Accept” button at the bottom of the screen. Save the settings, and then restart the system. Wait for about
40 seconds for the system to restart.
DVG-2016S/2032S User’s Manual Network Settings
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ADSL PPPoE Settings
Select “PPPoE” and enter the Account Number, Password and Reenter Password to confirm. Then click the
“Accept” button at the bottom of the screen. Save the settings, and then restart the system. The system will
take about 49 seconds to restart.
PPTP Settings
Click PPTP and enter IP Address, Subnet mask, PPTP Server, PPTP ID and Password. Then click the
Accept button at the bottom. Save the settings, and then restart the system.
BigPond (for Australia only)
Click “BigPond Cable” and enter the User Name and Password. Then click the “Accept” button at the
bottom of the screen.
DVG-2016S/2032S User’s Manual Network Settings
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(DNS) Settings
Domain Name Server (DNS): While a gateway is accessing another gateway or a computer with a
hostname, it will look up the IP address from the DNS provided by your ISP. Normally, the ISP assigns DNS
information while negotiating with PPPoE or DHCP. If the DNS is not assigned automatically or the WAN
port is assigned a static IP address, the DNS settings must be assigned manually.
Auto: the gateway learns primary and secondary addresses from the ISP’s DHCP server or PPPoE server.
Manual: enter the primary and secondary addresses manually. Please be sure that the IP addresses are
correct otherwise the gateway will not be able to access hosts using hostnames instead of IPs.
WAN Link Speed
It is used to choose the WAN Ethernet link speed. The default is “Auto”. Please choose the same speed with
Router/Switch/Hub when the VoIP gateway connected to Router/Switch/Hub has the link problem.
Clone MAC
Some Internet Service Providers (ISPs) assign bandwidth via MAC (Media Access Control) addresses. You
can click the "Clone" button to type in a MAC address which will be recognized by your ISP. It is only
necessary to fill in the field if it is required by your ISP.
The “Your MAC Address” field will be blank as you log-in via the WAN port.
DVG-2016S/2032S User’s Manual Network Settings
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Using Phone Book Manager
Enable Phone Book Manager Server: this allows other gateway users to register the IP address and
telephone number in this Phone Book manager. It is recommended that the unit appointed as the
Phone Book Manager use static IP.
Share Phone Book to Clients: While this option is enabled and the gateway is performing as a Phone
Book Manager, this gateway will append its Phone Book entries to the Manager for other clients to
lookup.
TTL (Time to Live): If a gateway system that is controlled by the Phone Book Manager does not
report back within the deadline set by TTL, the system will be excluded from the user’s list. Each
gateway should report to the Phone Book Manager once every 30 seconds.
Register to Phone Book Manager: To register to the Phone Book Manager.
VoIP failure announcement: As soon as the registration to Phone Book Manager is failed, the
gateway will drive IVR system to play out failure announcements for the caller
Gateway Name for Phone Book Manager: The alias registered with the Phone Book Manager.
Phone Book Manager Login Password: Enter the registered password. If this system is serving as
the Phone Book Manager, the set password is also the password used for registering other gateway
systems.
Phone Book Manager IP/Domain: Enter the IP address for the Phone Book Manager. (This variable
also supports URL (Uniform Resource Locator).)
Phone Book Manager Server Listen Port [1 - 65535]: The protocol communication port for
transmitting signals between the Phone Book Manager and other gateway systems. Please confirm
whether or not the setting is the same as that of the Phone Book Manager.
DVG-2016S/2032S User’s Manual Network Settings
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3-2 Network Settings (LAN)
LAN IP/Subnet mask
Gateway LAN Port IP address and subnet mask settings.
DVG-2016S/2032S User’s Manual Network Settings
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Enable DHCP Server: Enable or Disable DHCP server service of the gateway.
IP Pool Starting Address: The first IP address to be assigned to DHCP clients.
IP Pool Ending Address: The last IP address to be assigned to DHCP clients.
IP Pool Uses Other Default Gw: Tick the check box to give DHCP client the other default gateway.
IP Pool Default Gateway: Assign the default gateway and subnet mask to DHCP client.
IP Pool Subnet mask: Assign the default gateway and subnet mask to DHCP client.
Lease Time: The valid period of an assigned IP address.
Domain Name Server Assignment: The DNS information to be assigned to DHCP clients.
Auto: the gateway learns primary and secondary addresses from the ISP’s DHCP server or PPPoE
server.
Manual: enter the primary and secondary addresses manually. Please be sure that the IP addresses
are correct otherwise the gateway will not be able to access hosts using hostnames instead of IPs.
Port of Web Access from WAN: HTTP port for WAN. To change this setting, web configuration must
be accessed via the gateway’s LAN port. The gateway always uses port 80 for HTTP connection via
the LAN port.
NOTE: Due to network security concerns, Web Access for WAN port is disabled by default (port
number “0” in this option means disable web access). To enable it, simply enter a valid port number in this
field.
Enable Web UI: When “Enable Web UI” is un-ticked, you cannot access from Web.
Enable Telnet Service: It is to activate Telnet access from WAN or LAN when ticked. You can
configure all settings on web user interface through telnet, such as IP configuration, SIP settings,
Provision settings, reset to a default stat, etc.
DVG-2016S/2032S User’s Manual QoS Settings
D-Link Systems, Inc.
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3-3 QoS Settings
WAN QoS
ToS/DiffServ (Type of Service/DSCP): Voice packets have the highest priority to ensure
telecommunication quality; the larger the value you set, the higher the priority.
NOTE: Please contact your ISP when you configure these values.
*
VLAN – This feature is only supported for the special hardware.
VLAN is optional. It works with the Router or Switch that supports VLAN. There are 2 VLAN groups: Voice
and data (LAN). This improves efficiency of network performance and security.
Enable VLAN Tagging: It is to tag the packets for VLAN Router or Switch identifying.
VLAN ID: It is to assign uniquely a user-defined ID to each packet.
Priority: It is the proprietary to VLAN Router or Switch.
Note: Please do not change anything here unless requested by your ISP.
DVG-2016S/2032S User’s Manual NAT/DDNS
D-Link Systems, Inc.
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3-4 NAT/DDNS
NAT Traversal
If your gateway is set up behind an Internet sharing device, you can select either the NAT or STUN protocol.
NAT Public IP: The IP address used by the gateway should be a private address. Furthermore, users
must set Virtual Server Mapping in the Internet sharing device. (For example, a virtual server is usually
defined as a Service Port, and all requests to this port will be redirected to this specified server’s
private IP address).
The default ports of the gateway are listed below:
Listen Port (UDP): 5060
RTP Starting Port (UDP): Listen Port used for telephone communication.
DVG-2016: 9000~9095
DVG-2032: 9000~9191
NAT IP/Domain: Enter the NAT Server IP address (real public IP address of the Internet sharing
device); or enter a true URL (Uniform Resource Locator) when DDNS is used. Please refer to the
DDNS settings.
NOTE: If you are setting a public IP in this field, it has to be a static public IP, otherwise VoIP
communication may not be established properly. Please contact your ISP to check whether your Internet
connection has static public IP addresses.
Enable STUN Client: Using the STUN protocol prevents problems with setting the IP sharing function,
but some NATs do not support this protocol.
NOTE: If the NAT type is “Symmetric NAT,” then the gateway is not able to traverse the NAT. It is not a
flaw of the gateway design, but rather a limitation of the STUN protocol.
STUN Server IP/Domain and Port: Enter the STUN server IP address and Listen Port number. You
can set two STUN server IPs separated by a semicolon.
Enable UPnP Control Point: This variable will enable the gateway’s IP traffic to pass through an
Internet sharing device. This function only works when the Internet sharing device supports UPnP and
has it enabled.
DVG-2016S/2032S User’s Manual NAT/DDNS
D-Link Systems, Inc.
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DDNS
DVG-2016S/2032S User’s Manual NAT/DDNS
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These settings are only necessary when the gateway is set up behind an Internet sharing device that uses a
dynamic IP address and does not support DDNS.
Choose a DDNS Server: The current system allows users to choose either DynDNS、TZO、3322.org、PeanutHull
or a private server. You will need to apply for an account with DynDNS、TZO、3322.org、PeanutHull or a private
server before you type in the following information.
Server address: the IP address or URL (Uniform Resource Locator) of the DDNS Server.
Hostname: the URL of the system (or NAT) – applied from domain name registration providers (e.g.
www.dyndns.org).
Login ID and Password: The ID and password used to log-in to the DDNS server.
Behind NAT: Select this only when the system is set up behind a NAT device.
NOTE: If the gateway is set up under NAT, then enter the hostname in the NAT IP/Domain that is the
same as the Hostname of the DDNS.
Example:
NAT
DDNS
DVG-2016S/2032S User’s Manual Caller ID
D-Link Systems, Inc.
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3-5 Caller ID
FXS Caller ID Generation: Select this option to enable the caller ID display function on FXS ports.
When enabled, the caller’s phone number will be displayed on your phone set when the call comes
through. FSK is preferred in some countries.
Send Caller ID After The First Ring: When enabled, the caller’s phone number will be sent to your
phone set after the first ring-on. When disabled, caller id will be sent before the First ring-on.
FSK Caller ID Type: Bellcore is used in North America and ETSI is used in EU.
Anonymous Caller ID (CLIR): When enabled, anyone receiving a call from you will not display your
number if they have caller ID.
NOTE: If you register the gateway to a Proxy and you check this option, you may be unable to make a
call. This is due to the fact that the VoIP gateway doesn’t send the number for authorization.
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