D-Link DVG-2001S User Manual

D-Link

DVG-2001S

VoIP Terminal Adapter

Manual

Building Networks for People

Ver 1.00

651US2001S15

Contents

Package Contents...........................................................................................................1

Introduction.....................................................................................................................1

Connections ....................................................................................................................2

LEDs................................................................................................................................. 3

Features...........................................................................................................................4

Using the Configuration Wizard....................................................................................5

Home > WAN > Dynamic IP Address..........................................................................6

Home > WAN > Static IP Address...............................................................................7

Home > WAN > PPPoE...............................................................................................8

Advanced > VOIP > Server Configuration.................................................................11

Advanced > VOIP > Provisioning..............................................................................13

Advanced > VOIP > STUN Configuration..................................................................14

Advanced > VOIP > User Agent................................................................................15

Advanced > VOIP > Peer to Peer..............................................................................16

Advanced > VOIP > Telephony.................................................................................17

Advanced > Misc. ......................................................................................................18

Tools > Admin............................................................................................................19

Tools > System..........................................................................................................20

Tools > Firmware.......................................................................................................21

Tools > Config............................................................................................................22

Tools > Save & Reboot..............................................................................................22

Status > Device Info...................................................................................................23

Status > Stats ............................................................................................................23

Status > Cable Tester................................................................................................25

ii

Help............................................................................................................................26

Technical Specifications.............................................................................................. 27

Frequently Asked Questions.......................................................................................29

iii

Package Contents

• D-Link DVG-2001S VoIP Terminal Adapter

• Power Adapter - DC 12V, 1.2A

• Manual and Warranty on CD

• Quick Installation Guide

• Ethernet Cable (the DVG-2001S’s Ethernet port is

Auto-MDIX)

If any of the above items are missing, please contact your reseller.

Note: Using a power supply with a different voltage rating than the one included with the
DVG-2001S will cause damage and void the warranty for this product.

Introduction

The D-Link DVG-2001S VoIP Terminal Adapter links traditional telephony networks to IP
networks with conventional telephony devices such as analog phones or fax machines.
It can reduce long distance phone charges and deliver toll-quality voice communication
over the IP network. This gateway provides one loop start Foreign Exchange Subscriber
(FXS) port and one Ethernet port.

1

Connections

The Ethernet Port (LAN) is auto MDI/MDIX, meaning you can use either
a straight-through or a crossover Ethernet cable.

Power Adapter

Connect your

12V 1.2A power

adapter here.

Phone Connection

Connect to your phone

using standard phone

cabling.

Factory Reset

button

Auto MDI/MDIX LAN Port

Connect the Ethernet

cable from computers on

your LAN to this port.

2

LEDs

Phone LED

Power LED

A solid light

indicates a valid

connection to

the power

supply.

This LED will light when

a telephone is off the
hook. A blinking LED

indicates an incoming

call is detected

LAN LED

An active LED indicates

a link has been

established. A blinking

LED indicates activity on

the LAN port.

3

Features

 One Foreign Exchange Subscriber (FXS) POTS port (RJ-11 Jack)
 One NWay 10/100BASE-TX Fast Ethernet port for network connection
 Voice Activity Detection (VAD)/Comfort Noise Generation (CNG)
 Silence suppression to reduce bandwidth consumption
 Adaptive jitter buffer for smooth voice reception
 Lost packet recovery ability for improved voice quality
 Support QoS (Quality of Service) for voice quality guarantee
 Built-in PPPoE function to support dial-up connection for broadband

technology

 IP address assignment using DHCP or static configuration
 Support Caller ID function
 Remote configuration and management over the Internet using web

browsers

4

Using the Configuration Wizard

Whenever you want to configure your
network or the DVG-2001S, you can
access the Configuration Menu by
opening the web-browser and typing in
the IP Address of the DVG-2001S.
The DVG-2001S default IP Address is
shown to the right:

• Open the web browser

• Type in the IP Address of the

Router ( http://10.1.1.1)

• Type admin in the User Name

field

• Type admin in the Password

field

• Click OK

The Home > Wizard screen will appear.
Please refer to the Quick Installation
Guide for more information regarding the
Setup Wizard.

These buttons appear on most of the
configuration screens in this section.
Please click on the appropriate button at
the bottom of each screen after you have
made a configuration change.

Note: if you have changed the default IP
Address assigned to the DVG-2001S,
make sure to enter the correct IP
Address.

Using the Configuration Menu (contin

10.1.1.1

Clicking this button will save configured
settings to the router.

Clicking Cancel will clear changes made to
the current page.

Clicking Help will provide the user with
helpful information about the current
window.

Click refresh will refresh the statistics of the

5

Home > WAN > Dynamic IP Address

Dynamic IP Address

Host Name

MAC Address

The Host Name is optional but may be required by some ISPs. The

The default MAC Address is set to the WAN’s physical interface MAC

Choose Dynamic IP Address to obtain IP Address information

automatically from your ISP. This option should be selected if your ISP
has not supplied you with an IP address.
for Cable modem services.

default host name is the device name of the VoIP Terminal Adapter and
may be changed.

address on the VoIP Terminal Adapter. It is not recommended that you
change the default MAC address unless required by your ISP.

6

This option is commonly used

Primary/Secondary
DNS Address

Enter a DNS Address if you wish not to use the address provided by

your ISP.

Home > WAN > Static IP Address

Static IP Address

Choose Static IP Address if all WAN IP information is provided to you
by your ISP. You will need to enter in the IP address, subnet mask,
gateway address, and DNS address(es) provided to you by your ISP.
Each IP address entered in the fields must be in the appropriate IP
form, which are four octets separated by a dot (x.x.x.x). The VoIP
Terminal Adapter will not accept the IP address if it is not in this
format.

7

IP Address

y

Input the public IP Address provided by your ISP.

Subnet Mask

Default Gateway
Primary

DNS Address

Secondary
DNS Address

Input your Subnet mask. (All devices in the network must have the
same subnet mask.)

Input the public IP address of the ISP to which you are connecting.

Input the primary DNS (Domain Name Server) IP address provided by
your ISP

This is an optional DNS Address entry to be used if the primary DNS
Fails.

Home > WAN > PPPoE

Choose PPPoE (Point to Point Protocol over Ethernet) if your ISP
uses a PPPoE connection. Your ISP will provide you with a
username and password. This option is typically used for DSL
services. Select Dynamic PPPoE to obtain an IP address
automatically for your PPPoE connection. Select Static PPPoE to
use a static IP address for

our PPPoE connection.

8

PPPoE

Choose this option if your ISP uses PPPoE. (Most DSL users will
select this option.)

User Name Enter The PPPoE user name provided to you by your ISP.
Password

Enter The PPPoE password provided to you by your ISP.

Retype Password Retype the password entered in the previous field.
IP Address This displays the current IP address.

Primary
DNS Address Input the primary DNS (Domain Name Server) IP address provided by

your ISP.

9

Secondary
DNS Address

Click Apply to set any changes made to the memory of the VoIP Terminal Adapter.
Click Connect to initiate a PPPoE connection.
Click Disconnect to end a PPPoE connection.

This is an optional DNS Address entry to be used if the primary DNS
fails.

10

Advanced > VOIP > Server Configuration

The VoIP Terminal Adapter can
be configured to handle voice
signals over the Internet Protocol
(Voice Over IP − VOIP). The
screen shown to the right, along
with those on the following pages
are used to configure your router
to communicate with the devices
that will send and receive
telephone calls over the Internet.

Server FQDN Use this drop-down menu to Enable or Disable the Server

Fully Qualified Domain Name (FQDN) function. This is
disabled when the SIP URL domain name is different from
the SIP proxy server domain name. The phone will then use
the domain name in Domain Name field as part of SIP URL
but send and receive SIP messages through the SIP proxy
server defined in the Service Domain field.

IP Address Enter the IP address of the SIP Server in this field.
Domain Name Enter the domain name corresponding to the IP address

entered above in this field.

Port Enter the SIP server’s listening port for the SIP in this field.

Leave this field set to the default if your VoIP service

provider did not give you a server port number for SIP.

Service Domain Enter the SIP service domain name in this field.
URL Format Select SIP-URL to have the router include the domain name

with the SIP number in the SIP messages that it sends.

11

Select TEL-URL to have the router use the SIP number

without a domain name in the SIP messages that it sends.

User Parameter Phone You can set this to Enabled or Disabled. This determines

whether or not the phone number is appended to the

information forwarded to your SIP server. Your VoIP service

provider will instruct you on which setting to use.

Caller ID Delivery You can set this to YES or NO. This determines whether

CID is received.

Display CID You can set this to Enabled or Disabled. This determines

whether to display Caller ID.

Timer T2 Use the drop-down menu provided to select the desired time

increment.

Initial Unregister You can set this to Enabled or Disabled. The default is

Enabled.

Register Expiration

Use this field to set how long the router will wait before

sending a repeat registration request if a registration attempt

fails or there is no response from the registration server.

Session Expires

This field will set the longest time that the router will allow a

SIP session to remain idle (without traffic) before dropping it.

Min-SE When two SIP devices negotiate a SIP session, they must

negotiate a common expiration time for idle SIP sessions.

This field sets the shortest expiration time that the router will

accept. The router checks the session expiration values of

incoming SIP INVITE requests against the minimum session

expiration value that you enter here. If the session expiration

of an incoming INVITE request is less than this value, the

router negotiates with the other SIP device to increase the

session expiration value to match the minimum session

expiration value.

Session Expires Refresher This determines which side of an expired call session will

initiate the session refresh. uac – specifies the Caller side

will initiate the session refresh. uas – specifies the Call

receiver (the “Callee”) will initiate the session refresh..

12

Advanced > VOIP > Provisioning

Provisioning is a function that
automatically updates your
DVG-2001S’s VoIP
configuration by using a TFTP
server located on the Internet.
If you have accesses to such
a service, you will need to
know the URL and Proxy
Address of the Provisioning
Server.

Provisioning Function Use this drop-down menu to enable or disable the Provisioning

Function on the VoIP Terminal Adapter.

SSL Use the drop-down menu to enable Secure Shell (SSL).
Server URL Enter the URL of the Provisioning Server in this field.
Proxy Address Enter the IP address of the Proxy Server in this field.
Proxy Port Number Enter the port number the Proxy Server will use to make the

connection in this field.

13

Advanced > VOIP > STUN Configuration

Simple Traversal of UDP over
NAT (STUN) − is a protocol
that enables a VoIP device,
such as this router or an IP
phone, to detect the presence
and type of NAT behind which
the phone is placed. This
router supports STUN and
can intelligently modify the
private IP address and port in
its SIP/SDP message by
using the NAT mapped public
IP address and port through a
series of STUN queries
against a STUN server
located on the public Internet.
This will allow SIP signaling
and RTP media to
successfully traverse a NAT
without requiring any
configuration changes on the
NAT.

STUN is useful if you need to use the DVG-2001S behind a modem or router that
provides the connection to your ISP and then to the Internet and does not support
symetric NAT. You will need access to a STUN server on the Internet and its IP address
to use STUN on the DVG-2001S.

STUN State Use this drop-down menu to Enable or Disable STUN on the

router.

STUN Server IP Address Enter the IP address of a STUN server in this field.
STUN Server Port Enter the port number the STUN server will use in this field.

If you do not have any information as to the proper port

number, leave the default setting here.

STUN ReqInterval This determines the amount of time, in seconds, between

STUN requests. If you do not have any information as to the

proper interval, leave the default setting here.

STUN NAT Type Displays the result of the STUN NAT examination.

14

Advanced > VOIP > User Agent

The VoIP Terminal Adapter
can be configured to handle
voice signals over the Internet
Protocol (Voice Over IP −
VOIP).

Same Phone Number Use this field to enable or disable the use of the same

telephone number for the User Agent as for the Server Agent.

Index Use this field to assign the telephone socket (on the back of the

router) to the information entered in the User Agent.

Phone Number The telephone number assigned to the User Agent.
Domain Name The name that will be displayed when the User Agent is in use.
User Agent Port This selects the port number the VoIP Terminal Adapter will

listen to when determining when calls are being made.

Authentication Name The Username used to access your SIP server and your VoIP

service provider.

Password The Password used to access your SIP server and your VoIP

service provider.

Retype Password Retype your password to confirm.

15

Advanced > VOIP > Peer to Peer

The VoIP Terminal Adapter
can be configured to handle
voice signals over the Internet
Protocol (Voice Over IP −
VOIP).

Index This field assigns the telephone socket (on the back of the

router) to the information entered in the User Agent.

Phone Number The telephone number assigned to this entry.
User IP Address Enter the IP address of the remote peer in this field.
Port Enter the UDP port number the remote peer will use to make

the connection in this field

as to the proper port number, leave the default setting here.

. If you do not have any information

16

Advanced > VOIP > Telephony

The VoIP Terminal Adapter
can be configured to handle
voice signals over the Internet
Protocol (Voice Over IP −
VOIP).

DTMF Method

Out-of band Dual Tone Multi-frequency – The Dual Tone

Multi-frequency (DTMF) mode sets how the router will handle the

tones that your telephone makes when you push its buttons. It is

recommended that you use the same mode that your VoIP service

provider uses. Select Enabled (RFC 2833) to send the DTMF tones

in RTP packets. Select Disabled (G.711) to include the DTMF tones

in the voice date stream. This method works best when you are using

a codec that does not use compression (like G.711).

Payload Type

The payload type (PT) field identifies the format of the RTP payload

and determines its interpretation by the receiving application

VAD Voice Activity Detection (VAD) – Detects whether or not speech

is present. This lets the VoIP Terminal Adapter reduce the

bandwidth that a call uses by not transmitting “silent Packets” when

you are not speaking.

17

Signaling ToS

Advanced > Misc.

Signaling ToS -ToS field value in UDP IP Packets carrying a SIP

Message

RTP ToS

RTP ToS - ToS field value in UDP IP Packets carrying a RTP data

Receive Gain Used to raise or lower the gain (volume) of signals that come in from

the IP and are sent to the line-side or trunk-side interface. The Rx Gain
dB level may be set in 0.5 db increments from –20 dBm to 20 dBm.

Transmission Gain

Used to raise or lower the gain (volume) of signals that go out to the IP

from the line-side or trunk-side interface. The Tx Gain dB level may be
set in 0.5 db increments from –20 dBm to 20 dBm.

18

Change System
Password

To change the password
used to access the web
manager, type the New

Password and Confirm
Password to be certain you

have typed it correctly. Click
the Apply button to activate
the new password. The
System User Name remains
“admin”, this cannot be
changed using the web
manager interface. Be sure
to save the new setting.

Tools > Admin

Administrator

admin is the Administrator login name.

Password Enter the password here and the same password in the

Confirm Password field. This will be the password that the
administrator will use to gain access to the configuration
menu of the device. The default password is “admin.”

User user is the User login name.
Password Enter the password here and the same password in the

Confirm Password field. This will be the password that the
users will use to gain access to the configuration menu of the
device. Users will have limited privileges on this device. The

Remote Management

default password is “admin.”

Remote management allows the VoIP Terminal Adapter to be

configured from the Internet by a web browser. A username
and password is still required to access the
Web-Management interface. In general, only a member of
your network can browse the built-in web pages to perform
Administrator tasks. This feature enables you to perform
Administrator tasks from the remote (Internet) host.

Web Port Number T he port number used to access the VoIP Terminal Adapter.

The default port number for web management is 80.

19

Tools > System

Reset to Factory Default

settings.

Click Reset to Factory Default to restore the

20

Tools > Firmware

You can upgrade the firmware of the VoIP Terminal Adapter here. Make sure the
firmware you want to use is on the local hard drive of the computer. Please check the
D-Link Support site for firmware updates at http://support.dlink.com. You can download
firmware upgrades to your hard drive from the D-Link support site.

Firmware Update

Click on the link in this screen to find out if there is an
updated firmware; if so, download the new firmware to your
hard drive.

File Name Enter the firmware file name and DOS path in this field. For

example, C:\firmware.had

Click Apply to complete the firmware upgrade.

21

This screen allows you to
backup and restore
configuration files. Click
Backup to initiate the
backing up of a configuration
file. Click Upload to initiate

the uploading of the
configuration file once you
have located it by using the

Browse button.

Tools > Save & Reboot

Tools > Config

This screen allows you to
save and reboot the VoIP
Terminal Adapter. Click the

Reboot button.

22

Status > Device Info

This page displays the
current information for the
DVG-2001S.

WAN MAC Address: MAC address of the DVG-2001S

IP Address: WAN/Public IP Address
Subnet Mask: WAN/Public Subnet Mask
Default Gateway: WAN/Public Gateway IP Address

Status > Stats

The VoIP Terminal Adapter keeps a running log of events and activities occurring on the
device. If it is rebooted, the logs are automatically cleared. You may save the log files
under Log Settings.

23

The screen above displays the Traffic Statistics. Here you can view the amount of packets
that pass through the DVG-2001S on the WAN port. The traffic counter will reset if the
device is rebooted or can be reset by clicking the Reset button. To refresh current
statistics, click the Refresh button.

24

Status > Cable Tester

The VoIP Terminal Adapter offers you to conduct a Ping test by entering the IP address
in the field below and then clicking the test button. .

25

Help

The Help tab will give basic information referring to various screens located in the VoIP
Terminal Adapter. To view a specific section, click on its hyperlinked name. A new
window of information will appear.

26

Technical Specifications

Standards:

 IEEE 802.3
 IEEE 802.3u

Device Management:

 HTTP 1.0 Web-Based - Internet Explorer v6 or later; Netscape

Navigator v6 or later; or other Java-enabled browsers

 DHCP Client
 Auto-provisioning
 Telnet
 TFTP Client
 Performance monitoring using DSP/Ethernet statistics

Operating Temperature:

º

 32

Humidity Range:

F to 131 ºF (0ºC to 55ºC)

 5% to 95% Non-condensing

Safety and Emissions:

 FCC part15

LEDs:

 Power
 LAN

 Phone

Physical Dimensions:

 L = 3.25 inches (82.46 mm)
 W = 3.54 inches (90 mm)

27 28

Technical Specifications

 H = 1.22 inches (31 mm)

Security:

 User Authentication Administration – Username/Password control

for Telnet and Web configuration

 SIP Authentication
 Provisioning Security using HTTPS and SSL/TLS client certificate

encryption and authentication

 VoIP NAT Traversal – SIP/STUN

Miscellaneous:

 PPPoE (RFC 2516)

Power Input:

 Ext. Power Supply DC 12V, 1.2A

Weight:

 0.1225kg

Warranty:

 3 year (depends on D-Link global warranty policy)

Telephony Support:

 Call Control Protocol – SIP (RFC 3261)
 CODEC – G.711 (A-law and U-law), G.723.1, G.726, and G.729A
 Echo Cancellation – G.168
 DTMF Relay – G.711 (in band)

FAX Support

Frequently Asked Questions

Why can´t I access the web based configuration?

When entering the IP Address of the DVG-2001S (10.1.1.1), you are not connecting to
the Internet or have to be connected to the Internet. The device has the utility built-in to
a ROM chip in the device itself. Your computer must be on the same IP subnet to
connect to the web-based utility, however.

To resolve difficulties accessing a web utility, please follow the steps below.

Step 1 Verify physical connectivity by checking for solid link lights on the device.

If you do not get a solid link light, try using a different cable or connect to a different port
on the device if possible. If the computer is turned off, the link light may not be on.

What type of cable should I be using?

The following connections require a Crossover Cable:

Computer to Computer
Computer to Uplink Port
Computer to Access Point
Computer to Print Server
Computer/XBOX/PS2 to DWL-810
Computer/XBOX/PS2 to DWL-900AP+
Uplink Port to Uplink Port (hub/switch)
Normal Port to Normal Port (hub/switch)

The following connections require a Straight-through Cable:

Computer to Residential Gateway/Router
Computer to Normal Port (hub/switch)
Access Point to Normal Port (hub/switch)
Print Server to Normal Port (hub/switch)
Uplink Port to Normal Port (hub/switch)

Rule of Thumb: ”If there is a link light, the cable is right.”

29

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

What type of cable should I be using? (continued)

What´s the difference between a crossover
cable and a straight-through cable? The

wiring in crossover and straight-through
cables are different. The two types of cable
have different purposes for different LAN
configurations. EIA/TIA 568A/568B define
the wiring standards and allow for two
different wiring color codes as illustrated in
the following diagram.

*The wires with colored backgrounds may
have white stripes and may be denoted that
way in diagrams found elsewhere.

How to tell straight-through cable from a
crossover cable:

The main way to tell the difference between the two cable types is to compare the
wiring order on the ends of the cable. If the wiring is the same on both sides, it is
straight-through cable. If one side has opposite wiring, it is a crossover ca ble.

All you need to remember to properly configure the cables is the pinout order of
the two cable ends and the following rules: A straight-through cable has identical

ends A crossover cable has different ends

It makes no functional difference which standard you follow for straight-through
cable ends, as long as both ends are the same. You can start a crossover cable
with either standard as long as the other end is the other standard. It makes no
functional difference which end is which. The order in which you pin the cable is
important. Using a pattern other than what is specified in the above diagram could
cause connection problems.

30

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

When to use a crossover cable and when to use a straight-through cable:
Computer to Computer – Crossover

Computer to an normal port on a Hub/Switch – Straight-through
Computer to an uplink port on a Hub/Switch – Crossover

Hub/Switch uplink port to another Hub/Switch uplink port – Crossover
Hub/Switch uplink port to another Hub/Switch normal port – Straight-through

31

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

Step 2

Disable any Internet security software running on the computer. Software
firewalls like Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, etc. might
block access to the configuration pages. Check the help
files included with your firewall software for more
information on disabling or configuring it.

Step 3 Configure your Internet settings.

Go to Start>Settings>Control Panel. Double-click
the Internet Options icon. From the Security tab,
click the button to restore the settings to their
defaults.

Click to the Connection tab and set the dialup
option to Never Dial a Connection. Click the LAN
Settings button

Nothing should be checked. Click OK

Go to the Advanced tab and click the button to
restore these settings to their

defaults

Click OK. Go to the desktop and close any open
windows

32

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

Step 4

Check your IP Address. Your computer must have an IP Address in the
same range of the device you are attempting to configure. Most D-Link devices use
either 10.0.0.1 or the 192.168.0.X range.

How can I find my IP Address in Windows 95, 98, or ME?

Step 1 Click on Start and then click on Run.

Step 2 The Run Dialogue Box will appear. Type winipcfg in the window as shown

then click OK.

Step 3 The IP Configuration window will appear, displaying your Ethernet

Adapter Information.

 Select your adapter from the drop-down menu.
 If you do not see your adapter in the drop-down menu, your adapter is

not properly installed.

33

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

Step 4 After selecting your adapter, it will display your IP Address, subnet

mask, and default gateway.

Step 5 Click OK to close the IP Configuration window.

Step 4

(continued) Check your IP Address. Your computer must have an IP

Address in the same range of the device you are attempting to configure. Most
D-Link devices use either 10.0.0.1 or the 192.168.0.X range.

34

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

How can I find my IP Address in Windows 2000/XP?

Step 1 Click on Start and select Run.
Step 2 Type cmd then click OK.

Step 3 From the Command Prompt, enter ipconfig. It will return your IP

Address, subnet mask, and default gateway

Step 4 Type exit to close the command prompt.

35

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

Step 4

Address in the same range of the device you are attempting to configure. Your D-Link
device uses 10.1.1.1.

Make sure you take note of your computer´s Default Gateway IP Address. The
Default Gateway is the IP Address of the D-Link VoIP Terminal Adapter. By
default, it should be 10.1.1.1.

(continued) Check your IP Address. Your computer must have an IP

How can I assign a Static IP Address in Windows XP?

Step 1 Click on Start > Control Panel > Network and Internet Connections > Network

connections.

Step 2 See

Step 2 for Windows 2000 and continue from there.

How can I assign a Static
IP Address in Windows

2000? Step 1 Right-click on My Network

Places and select Properties.

Step 2 Right-click on the Local Area

Connection which represents your
network card and select Properties.

Highlight Internet Protocol (TCP/ IP)
and click Properties.

36

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

How can I assign a Static IP
Address in Windows 2000?

(continued)

Click “Use the following IP Address” and
enter an IP Address that is on the same
subnet as the LAN IP Address on your
VoIP Terminal Adapter.
VoIP Terminal Adapter´s LAN IP Address
is 10.1.1.1, make your IP Address

10.x.x.x where x = 2-254. Make sure that
the number you choose is not in use on
the network.

Example: If the

Set the Default Gateway to be the same
as the LAN IP Address of your VoIP
Terminal Adapter (10.1.1.1).

Set the Primary DNS to be the same as the LAN IP address of your VoIP
Terminal Adapter (10.1.1.1).

The Secondary DNS is not needed or enter
a DNS server from your ISP. Click OK twice.
You may be asked if you want to reboot your
computer. Click Yes.

37

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

How can I assign a Static IP Address in Windows 98/Me?

Step 1 From the desktop, right-click on the Network Neighborhood icon (Win ME -

My Network Places) and select Properties.

Highlight TCP/IP and click the Properties button. If you have more than one
adapter, then there will be a TCP/IP “Binding” for each adapter. Highlight TCP/IP
> (your network adapter) and then click Properties.

38

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

How can I assign a Static IP Address in Windows
98/Me? (continued)

Step 2 Click Specify an IP Address.

Enter in an IP Address that is on the same
subnet as the LAN IP Address on your VoIP
Terminal Adapter.
Terminal Adapter´s LAN IP Address is

10.1.1.1, make your IP Address 10.x.x.x
where x is between 2-254. Make sure that the
number you choose is not in use on the
network.

Step 3 Click on the Gateway tab.

Enter the LAN IP Address of your VoIP
Terminal Adapter here (10.1.1.1).

Example: If the VoIP

Click Add when finished.

Step 4 Click on the DNS Configuration tab.

Click Enable DNS. Type in a Host (can be
any word). Under DNS server search order,
enter the LAN IP Address of your VoIP
Terminal Adapter (10.1.1.1). Click Add.

Step 5 Click OK twice.

When prompted to reboot your computer,
click Yes.

After you reboot, the computer will now have
a static, private IP Address.

39

Frequently Asked Questions (continued)

Why can´t I access the web based configuration? (continued)

Step 5 Access the web management. Open your web browser and enter the IP

Address of your D-Link device in the address bar. This should open the login page for
the web management. Follow instructions to login and complete the configuration.

40

Frequently Asked Questions (continued)

How can I setup my router to work with a Cable modem connection?

Step 1 Power cycle the cable modem and router:

Turn the cable modem off (first). Turn the router off Leave them off for 2 minutes.**
Turn the cable modem on (first). Wait until you get a solid cable light on the cable
modem. Turn the router on. Wait 30 seconds.

** If you have a Motorola (Surf Board) modem, leave off for at least 5 minutes.

Step 2 Follow step 1 again and log back into the web configuration. Click the Status tab

and click the Device Info button.

Static Cable Connection

Step 3 Log into the web based

configuration by typing in the IP
Address of the VoIP Terminal
Adapter (default:10.1.1.1) in your
web browser. The username is
admin (all lowercase) and the
password is admin (all lowercase).

Step 4 Click the Home tab and

click the WAN button. Select Static
IP Address and enter your static
settings obtained from the ISP in the
fields provided.

If you do not know your settings, you
must contact your ISP.

Step 5 Click o n A p pl y a nd then

click Continue to save the changes.

Step 6 Click the Status tab and

click the Device Info button. Your IP
Address information will be displayed under the WAN heading.

41

Frequently Asked Questions (continued)

How can I setup my router to work with Earthlink DSL or any
PPPoE connection?

Make sure you disable or uninstall any PPPoE software such as WinPoet or Enternet
300 from your computer or you will not be able to connect to the Internet.

Step 1 Upgrade Firmware if needed.

(Please visit the D-Link tech support website at:
firmware upgrade information.)

Step 2 Take a paperclip and perform a hard reset. With the unit on, use a paperclip

and hold down the reset button on the back of the unit for 10 seconds. Release it and
the router will recycle, the lights will blink, and then stabilize.

Step 3 After the VoIP Terminal Adapter stabilizes, open your browser and enter

10.1.1.1 into the address window and hit the Enter key. When the password dialog box
appears, enter the username admin and leave the password blank. Click OK.

If the password dialog box does not come up repeat Step 2.

Note: Do not run Wizard.

http://support.dlink.com for the latest

Step 4 Click on the WAN button on left-hand side of the Home WAN screen. Select

PPPoE.

Step 5 In the username field enter ELN/[e-mail] and your

password, where username is your own username.

For SBC Global users, enter
For Ameritech users, enter
BellSouth users, enter

For Mindspring users, enter

[e-mail].

[e-mail]. For

[e-mail].

[e-mail].

For most other ISPs, enter username.

Note: If you experience problems accessing certain websites and/or email issues,
please set the MTU to a lower number such as 1472, 1452, etc. Contact your ISP for
more information and the proper MTU setting for your connection.

Step 6 Click Apply. When prompted, click Continue. Once the screen refreshes,

unplug the power to the D-Link VoIP Terminal Adapter.

42

Frequently Asked Questions (continued)

How can I setup my router to work with Earthlink DSL or any
PPPoE connection? (continued)

Step 7

established a link to your ISP, plug the power back into the D-Link VoIP Terminal
Adapter. Wait about 30 seconds and log back into the router.

Step 8 Click on the Status tab in the web configuration where you can view the

device info. You should now see th at the de vice inf o will show an IP Address, verifying
that the device has connected to a server and has been assigned an IP Address.

In most cases, the answer is yes. AOL DSL+ may use PPPoE for authentication
bypassing the client software. If this is the case, then our routers will work with this
service. Please contact AOL if you are not sure.

To set up your VoIP Terminal Adapter:

Step 1 Log into the web-based configuration (10.1.1.1) and configure the WAN side to

use PPPoE.

Step 2 Enter your screen name followed by @aol.com for the user name. Enter your

AOL password in the password box.

Step 3 You will have to set the MTU to 1400. AOL DSL does not allow for anything

higher than 1400.

Turn off your DSL modem for 2-3 minutes. Turn back on. Once the modem has

Can I use my D-Link VoIP Terminal Adapter to share my Internet
connection provided by AOL DSL Plus?

Step 4 Apply settings.
Step 5 Recycle the power to the modem for 1 minute and then recycle power to the

router. Allow 1 to 2 minutes to connect.
If you connect to the Internet with a different Internet service provider and want to

use the AOL software, you can do that without configuring the VoIP Terminal
Adapter’s firewall settings. You need to configure the AOL software to connect
using TCP/IP.

Go to

http://www.aol.com for more specific configuration information of their softwa re.

43

Technical Support

You can find software updates and user documentation on the D-Link website.

D-Link provides free technical support for customers within the United States and

within Canada for the duration of the warranty period on this product.

U.S. and Canadian customers can contact D-Link technical support through our

website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

[phone]

Hours of Operation: 8:00AM to 6:00PM PST

D-Link Technical Support over the Internet:

http://support.dlink.com

email:[e-mail]

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

[phone]

Monday to Friday 7

D-Link Technical Support over the Internet:

http://support.dlink.ca

email:[e-mail]

:30am to 12:00am EST

44