D-Link DPH-70E User Manual

DPH-70E Modem IP Phone

User’s Guide

Rev 1.00

Rev. 01 (Jan 2003)

DPH-70E Rev.01

Printed In Taiwan

RECYCLABLE

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Trademarks

Copyright 2002 D-Link Corporation.
Contents subject to change without prior notice.
D-Link is a registered trademark of D-Link Corporation/D-Link Systems, Inc.

DPH-70E User’s Guide

All other trademarks belong to their respective proprietors

.

Copyright Statement

No part of this publication may be reproduced in any form or by any means or used to make any
derivative such as translation, transformation, or adaptation without permission from D-Link
Corporation/D-Link Systems Inc., as stipulated by the United States Copyright Act of 1976.

Limited Warranty

Hardware:

D-Link warrants its hardware products to be free from defects in workmanship and materials,
under normal use and service, for the following periods measured from date of purchase from
D-Link or its Authorized Reseller:

Product Type Warranty Period

Complete products 90 days
Additional Parts like Power Adaptor etc, if any Do not carry
any warranty

The ninety day period of warranty on complete products applies on condition that the product's
Registration Card is filled out and returned to a D-Link office within thirty (30) days of purchase.
A list of D-Link offices is provided at the back of this manual, together with a copy of the
Registration Card. Failing such timely registration of purchase, the warranty period shall be
limited to 30 days.

If the product proves defective within the applicable warranty period, D-Link will provide repair or
replacement of the product. D-Link shall have the sole discretion whether to repair or replace,
and replacement product may be new or reconditioned. Replacement product shall be of
equivalent or better specifications, relative to the defective product, but need not be identical.
Any product or part repaired by D-Link pursuant to this warranty shall have a warranty period of
not less than 90 days, from date of such repair, irrespective of any earlier expiration of original
warranty period. When D-Link provides replacement, then the defective product becomes the
property of D-Link.

Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period, and requesting a Return Material Authorization (RMA) number. If a Registration Card for
the product in question has not been returned to D-Link, then a proof of purchase (such as a
copy of the dated purchase invoice) must be provided. If Purchaser's circumstances require
special handling of warranty correction, then at the time of requesting RMA number, Purchaser
may also propose special procedure as may be suitable to the case.

After an RMA number is issued, the defective product must be packaged securely in the original
or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA
number must be prominently marked on the outside of the package. The package must be
mailed or otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid;
D-Link will ordinarily reimburse Purchaser for mailing/shipping/insurance expenses incurred for
return of defective product in accordance with this warranty. D-Link shall never be responsible

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DPH-70E User’s Guide

for any software, firmware, information, or memory data of Purchaser contained in, stored on, or
integrated with any product returned to D-Link pursuant to this warranty.

Any package returned to D-Link without an RMA number will be rejected and shipped back to
Purchaser at Purchaser's expense, and D-Link reserves the right in such a case to levy a
reasonable handling charge in addition mailing or shipping costs.

Software:

Warranty service for software products may be obtained by contacting a D-Link office within the
applicable warranty period. A list of D-Link offices is provided at the back of this manual,
together with a copy of the Registration Card. If a Registration Card for the product in question
has not been returned to a D-Link office, then a proof of purchase (such as a copy of the dated
purchase invoice) must be provided when requesting warranty service. The term "purchase" in
this software warranty refers to the purchase transaction and resulting license to use such
software.

D-Link warrants that its software products will perform in substantial conformance with the
applicable product documentation provided by D-Link with such software product, for a period of
ninety (90) days from the date of purchase from D-Link or its Authorized Reseller. D-Link
warrants the magnetic media, on which D-Link provides its software product, against failure
during the same warranty period. This warranty applies to purchased software, and to
replacement software provided by D-Link pursuant to this warranty, but shall not apply to any
update or replacement which may be provided for download via the Internet, or to any update
which may otherwise be provided free of charge.

D-Link's sole obligation under this software warranty shall be to replace any defective software
product with product which substantially conforms to D-Link's applicable product
documentation. Purchaser assumes responsibility for the selection of appropriate application
and system/platform software and associated reference materials. D-Link makes no warranty
that its software products will work in combination with any hardware, or any application or
system/platform software product provided by any third party, excepting only such products as
are expressly represented, in D-Link's applicable product documentation as being compatible.
D-Link's obligation under this warranty shall be a reasonable effort to provide compatibility, but
D-Link shall have no obligation to provide compatibility when there is fault in the third-party
hardware or software. D-Link makes no warranty that operation of its software products will be
uninterrupted or absolutely error-free, and no warranty that all defects in the software product,
within or without the scope of D-Link's applicable product documentation, will be corrected.

Warranty Period

FOR WARRANTY IN YOUR REGION, PLEASE CHECK WITH YOUR LOCAL D-LINK OFFICE AND
AUTHORIZED AGENTS AS WARRANTY PERIODS MAY VARY FROM REGION TO REGION

.

LIMITATION OF WARRANTIES

IF THE D-LINK PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S
SOLE REMEDY SHALL BE, AT D-LINK'S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. D-LINK NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE,
INSTALLATION MAINTENANCE OR USE OF D-LINK'S PRODUCTS.
D-LINK SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS
CAUSED BY THE CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE
BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR
OTHER HAZARD.

LIMITATION OF LIABILITY

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DPH-70E User’s Guide

IN NO EVENT WILL D-LINK BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOSS
OF PROFITS, COST OF COVER OR OTHER INCIDENTAL, CONSEQUENTIAL OR INDIRECT
DAMAGES ARISING OUT THE INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE
OR INTERRUPTION OF A D- LINK PRODUCT, HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY. THIS LIMITATION WILL APPLY EVEN IF D-LINK HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
IF YOU PURCHASED A D-LINK PRODUCT IN THE UNITED STATES, SOME STATES DO NOT
ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

D-Link Offices for Registration and Warranty Service

The product's Registration Card, provided at the back of this manual, must be sent to a D-Link
office. To obtain an RMA number for warranty service as to a hardware product, or to obtain
warranty service as to a software product, contact the D-Link office nearest you. An
addresses/telephone/fax list of D-Link offices is provided in the back of this manual.

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DPH-70E User’s Guide

Table of Contents

OVERVIEW ........................................................................................................................................ 7

1

1.1 ACRONYMS ...........................................................................................................................................8

1.2 DEFINITIONS.......................................................................................................................................... 8

2 UNPACKING AND INSTALLATION.................................................................................................... 9

2.1 SYSTEM REQUIREMENTS ....................................................................................................................... 9

2.2 INSTALLATION........................................................................................................................................ 9

3 USER INTERFACE ............................................................................................................................. 11

4 GETTING STARTED........................................................................................................................... 12

5 INTERNET PHONE CALLS................................................................................................................. 14

5.1 RECEIVING INTERNET CALL .................................................................................................................. 14

5.2 MAKING INTERNET CALL ...................................................................................................................... 14

5.3 INTERNET CALL TRANSFER.................................................................................................................. 15

6 PSTN PHONE CALLS........................................................................................................................ 16

6.1 MAKING PSTN CALL............................................................................................................................ 16

6.2 RECEIVING PSTN CALL .......................................................................................................................16

6.3 TRANSFERRING PSTN CALL ................................................................................................................16

7 DPH-70E CONFIGURATION............................................................................................................ 17

7.1 ISP PARAMETERS ...............................................................................................................................19

7.2 CALLING CARD PARAMETERS ..............................................................................................................19

7.3 PHONE SETTINGS................................................................................................................................20

7.4 ADVANCED SETTINGS.......................................................................................................................... 22

7.5 REVIEW CONFIGURATION .................................................................................................................... 22

7.6 SAVE AND EXIT ................................................................................................................................... 23

8 ADDITIONAL FEATURES................................................................................................................... 24

8.1 UPGRADING SOFTWARE ...................................................................................................................... 24

8.2 LOADING FACTORY DEFAULTS .............................................................................................................. 24

8.3 DEVICE MANAGER CONNECT ............................................................................................................... 24

8.4 SPEED DIAL ........................................................................................................................................ 24

8.5 LOCK .................................................................................................................................................. 24

9 APPENDIX A: PROCEDURE FOR ENTERING ALPHANUMERIC AND SPECIAL CHARACTERS ......... 26

9.1 ENTERING DIGITS................................................................................................................................26

9.2 ENTERING SMALL LETTERS ................................................................................................................. 26

9.3 ENTERING CAPITAL LETTERS............................................................................................................... 26

9.4 ENTERING SPECIAL CHARACTERS ....................................................................................................... 27

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DPH-70E User’s Guide

9.5 DELETING CHARACTER........................................................................................................................ 27

10 APPENDIX B: TROUBLESHOOTING.................................................................................................. 28

11 APPENDIX C: DPH-70E PRODUCT SPECIFICATIONS...................................................................... 30

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DPH-70E User’s Guide

1 Overview

DPH-70E is a two-in-one phone, allows Internet and PSTN phone calls. It is a dial-up Internet (IP)
telephone, operates using Session Initialization Protocol (SIP) or H.323 protocol. It allows you to
make inexpensive long distance (STD and ISD) calls on dial-up Internet connection.

It works, looks and feels like a normal PSTN phone. A DIAL UP button differentiates between an
Internet phone call and a normal PSTN call.

DPH-70E needs to be configured once and there is no need to configure it again unless there is
change in Internet access or calling card information.

DPH-70E is a standard based device and works with any Internet Service Provider (ISP) and
VoIP (Internet telephone) service provider. It plays user-friendly status messages and
configuration messages in a language of your choice.

DPH-70E has a user-friendly dialing option whereby you just dial the number. It will try many
times and ring back when the called party answers the call.

DPH-70E software can be upgraded over the Internet for new features and functions.

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DPH-70E User’s Guide

Features

¾ Two-in-one device supports Internet and PSTN phone calls.
¾ Standard based device, works with all Internet Service Provider (ISP), VoIP service

providers and PC based soft phones.

¾ Easy to use set-up guided by voice prompts in local language.
¾ Intelligent selection of codec (G.723 or G.729A) based on Internet connection speed.
¾ Excellent voice quality and low end-to-end delay using low latency adaptive jitter buffer,

silence suppression and comfort noise generation techniques.

¾ User-friendly hands-free dialing method.
¾ Make multiple calls without connecting to the Internet each time.
¾ Mute, Call transfer, last number redial and adjustable volume control.
¾ Password protection to your valuable configuration information.
¾ Remote software update support.
¾ Phone lock, Speed dial
¾ Speakerphone feature for hands-free communication.

1.1 Acronyms

LED Light Emitting Diode
IP Internet Protocol
ISP Internet Service Provider
PPP Point-to-Point Protocol
PSTN Public Switched Telephone Network
RTP Real Time Protocol
SIP Session Initiation Protocol
TFTP Trivial File Transfer Protocol
VOIP Voice Over Internet Protocol, same as Internet Telephony

1.2 Definitions

Idle State: DPH-70E is said to be in idle state when the speaker is off, LEDs are off and handset

is on Hook.

Configuration state: DPH-70E goes to configuration state to edit and verify the configuration
information.

Receive state: DPH-70E goes to this state to receive calls from other phones. In this state,
phone is always connected to Internet.

Speaker Mode: You can dial a phone number in hands free mode and listen to call progress
messages and have conversation with the other party.

Handset Mode: You can lift the handset any time to listen. If the speaker is on while lifting, it is
turned off automatically.

Locked State: In this state you can only receive calls. No other features of DPH-70E can be used
in this state.

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DPH-70E User’s Guide

2 Unpacking and Installation

Open the shipping carton and carefully remove all items. In addition to this User’s Guide, make
sure you have received all of the following items:

• Modem IP phone, DPH-70E

• One telephone cable (RJ-11)

• Handset

• Handset cord

• Power adapter

• Warranty card

If any item appears to be missing or damaged, please contact your local reseller.

2.1 System Requirements

You will need the following to use DPH-70E.

• AC power outlet (230V, 50Hz)

• Local telephone line connection

• Access to dial-up Internet connection (via ISP) that is PPP compatible

• Account with a VoIP (Internet Telephone) service provider

2.2 Installation

1. Connect the handset to DPH-70E with handset cord.

2. Plug one end of telephone cable (RJ-11) into the LINE port on the rear panel of DPH-70E
and the other end into a working telephone wall jack.

3. Plug the AC power adaptor provided into an AC outlet and insert the power cord into the
connector marked “AC” on the rear panel of the DPH-70E.

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DPH-70E User’s Guide

4. Lift the handset and listen for the dial tone that indicates the DPH-70E has been installed
properly. If you do not hear a dial tone, check that the power adaptor is plugged into a
live electrical outlet and that the power cord is pushed securely into the connector.

5. Now DPH-70E is ready for basic configuration as described in the next section.

Warning: DPH-70E needs Internet access and Internet calling card information to make Internet

phone calls. However, it can make normal PSTN phone calls without any configuration.

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3 User Interface

The DPH-70E user interface is as shown below.

DPH-70E User’s Guide

Í

Î

Key name Functionality LED

VoIP Used to make VoIP calls Green
Mute/Shift In call it is used for MUTE functionality and in

configuration used to enter capital letters.

Menu Enter configuration state. Green
Lock/Cancel Lock or unlock the phone using this key. In configuration

state used for deleting the last entered character.

Speed Dial Dialing the number from address book. None
Redial Redial the last dialed number. None
Enter Used as termination key for any entry to phone. None
Speaker Switch on or off the speakerphone functionality. Red
Arrow Keys Used for volume control Green
Numeric Keypad Standard telephone key pad. None

Green

None

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