D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any
person or organization of such revisions or changes.
Manual Revisions
RevisionDateDescription
1.00August 03, 2018Initial release.
Trademarks
D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
All other company or product names mentioned herein are trademarks or registered trademarks of their respective companies.
Apple®, Apple logo®, Safari®, iPhone®, iPad®, iPod touch® and Macintosh® are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store
Chrome™ browser, Google Play™ and Android™ are trademarks of Google Inc.
SM
is a service mark of Apple Inc.
Internet Explorer®, Windows® and the Windows logo are trademarks of the Microsoft group of companies.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from D-Link Corporation, Inc.
Power Usage
This device is an Energy Related Product (ErP) with High Network Availability (HiNA), and automatically switches to a power-saving Network
Standby mode within 1 minute of no packets being transmitted. It can also be turned o through a power switch to save energy when it is not
needed.
If any of the above items are missing or damaged, please contact your local reseller.
Note: Using a power supply with a dierent voltage rating than the one included with the DIR-1960 will cause damage and void the warranty
for this product.
Quick Installation Guide
1D-Link DIR-1960 User Manual
Section 1 - Product Overview
Network Requirements
Web-based Conguration
Utility Requirements
System Requirements
• An Ethernet-based cable or DSL modem
• IEEE 802.11ac/n/g/b/a wireless clients
• 10/100/1000 Ethernet
Computer with the following:
• Windows®, Macintosh, or Linux-based operating system
• An installed Ethernet adapter
Browser Requirements:
• Internet Explorer 10 or higher
• Firefox 28 or higher
• Safari 6 or higher
• Chrome 28 or higher
Wi-Fi APP Requirement
Windows
installed. Visit www.java.com to download the latest version.
• iPhone®/iPad®/iPod Touch®, Android™, or Windows smartphone
or tablet. (Please refer to the mobile app's store page to check
whether your device is compatible)
®
Users: Make sure you have the latest version of Java
2D-Link DIR-1960 User Manual
Section 1 - Product Overview
Introduction
The D-Link DIR-1960 AC1900 Mesh-Enabled Smart Wi-Fi Router shares your Internet connection over a blazing-fast Gigabit
1
Wireless AC connection of up to 1900 Mbps (Up to 1300 Mbps 5 GHz Wireless AC and up to 600 Mbps 2.4 GHz Wireless N)
using advanced AC beamforming technology to signicantly outperform 802.11n and other 802.11ac devices. Equipped with
one Gigabit WAN/Internet port and four Gigabit LAN ports to provide wired speeds of up to 10 times faster than standard
10/100 ports, the DIR-1960 creates the best networking experience to date.
Featuring four antennas and a 3 x 3 Multiple In Multiple Out (MIMO) antenna conguration, the DIR-1960 oers better
data rates, fewer dead-spots, more coverage, and higher reliability. Operating exclusively in the 5 GHz band, the DIR-1960's
802.11ac wireless connections avoid the crowded 2.4 GHz band, allowing you faster speeds while still maintaining backwards
compatibility with older 802.11n/g/b devices. The DIR-1960 prepares your home to become a Connected Home by bringing
Wi-Fi to places your old signal can’t reach. A stronger Wi-Fi signal means you can install more wireless surveillance cameras,
baby monitors, sensors, and alarms in the places where you need them.
The DIR-1960's Smart Connect Technology makes connecting to wireless networks easy by eliminating the confusion of
multiple networks. Ever since the introduction of 5 GHz multi-band wireless technology, users have had to guess whether
the 5 GHz or 2.4 GHz band network would provide them with better range and speed. Smart Connect simplies this by only
presenting a single wireless network for you to connect to. Behind the scenes, when a connection is initiated, the DIR-1960's
advanced algorithms determine the best band for your device to connect to, automatically distributing devices to the optimal
band, thereby ensuring a faster, more reliable, and hassle-free experience for all of your users and devices.
,
This router is equipped with D-Link's Quick VPN technology. Using Quick VPN allows you to securely connect your computer
or mobile device to places with free, untrusted Wi-Fi hotspots by encrypting and relaying your connection through your home
Internet connection. This extra 'hop' reduces the chances of hackers stealing your information, such as logins, passwords, and
credit card numbers. When traveling, Quick VPN lets you watch sports and use video streaming services without experiencing
blackouts or ltering. You can surf the whole Internet unltered and unblocked, just as you would at home.
3D-Link DIR-1960 User Manual
Section 1 - Product Overview
Introduction (continued)
The DIR-1960 supports the latest wireless security features to help prevent unauthorized access, be it from over a wireless
network or the Internet. Support for WPA™ and WPA2™ standards ensure that you will be able to use the best possible
encryption regardless of your client devices. In addition, this router is equipped with a dual-active rewall (SPI and NAT) to
prevent potential attacks over the Internet.
The DIR-1960 AC1900 Mesh-Enabled Smart Wi-Fi Router provides incredible speeds, smart antenna technology, fast ports,
cloud features, and terric security features. It also features an innovative design and easy installation options.
1 Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate.
4D-Link DIR-1960 User Manual
Section 1 - Product Overview
• Superior Wireless Networking - The DIR-1960 provides Gigabit wireless speeds of up to a combined 1900
Mbps (1300 Mbps 802.11ac 5 GHz, plus 600 Mbps 802.11n 2.4 GHz)1. This capability rivals wired connections,
allowing users to participate in real-time activities online, such as HD video communication, online gaming, and
use mobile devices from anywhere in your home while still oering full 802.11n/g/b backward compatibility.
• Extreme Wired LAN and WAN Networking - With four 10/100/1000 Gigabit Ethernet LAN ports, and a
10/100/1000 Gigabit Ethernet WAN port, the DIR-1960 has an enormous amount of bandwidth to take full
advantage of the highest speed broadband connections available.
IPv6 Support - The DIR-1960 fully supports IPv6 and includes support for a variety of IPv6 connection types
including: SLAAC/DHCPv6, 6to4, 6rd, Static IPv6, IPv6 PPPoE, IPv6 in IPv4 tunneling, and local connectivity.
• Smart Connect - Creates a 'single' wireless network for your devices to connect to. Behind the scenes, the
DIR-1960 automatically determines whether to connect a device to the 2.4 or 5 GHz band, thereby providing the
best speed and range for each device and optimally distributing devices to each network.
Features
• Advanced Firewall Features - The web-based user interface displays a number of advanced network
management features. Easily apply content ltering based on MAC address, URL, and/or domain name.
Schedule these lters to be active on certain days or for a duration of hours or minutes.
• Secure Multiple/Concurrent Sessions - The DIR-1960 can pass through VPN sessions. It supports multiple
and concurrent IPSec and PPTP sessions, so users behind the DIR-1960 can access corporate networksthrough
encrypted channels.
• User-friendly Setup Wizard - Through its easy-to-use web-based user interface or D-Link Wi-Fi App, the
DIR-1960 lets you quickly congure and secure your router to your specic settings in minutes.
1 Maximum wireless signal rate derived from IEEE Standard 802.11a, 802.11g, 802.11n and 802.11ac specications. Actual data throughput will vary. Network conditions and
environmental factors, including volume of network trac, building materials and construction, and network overhead, lower actual data throughput rate. Environmental
conditions will adversely aect wireless signal range.
5D-Link DIR-1960 User Manual
Section 1 - Product Overview
Hardware Overview
LED Indicators
3
21
1Power LED
2Internet LED
3Wireless (2.4 GHz LED)A solid white light indicates that the 2.4 GHz wireless band is enabled.
4Wireless (5 GHz LED)A solid white light indicates that the 5 GHz wireless band is enabled.
5USB LEDA solid white light indicates a USB storage device is connected to the router.
A solid white light indicates a proper connection to the power supply. The light will be solid orange during boot
up.
A solid white light indicates a connection on the Internet port. If the LED is orange, the router cannot connect to
the Internet.
45
6D-Link DIR-1960 User Manual
Section 1 - Product Overview
Hardware Overview
Back Panel
2
1
1Gigabit LAN Ports (1- 4)Connect Ethernet devices such as computers, switches, storage (NAS) devices, and game consoles.
2
3Reset Button
4WPS ButtonPress to start the WPS process and automatically create an encrypted connection to a WPS client.
5Power ConnectorConnector for the supplied power adapter.
6Power ButtonPress the power button to power the device on or o.
Gigabit WAN Port
Using an Ethernet cable, connect your broadband modem to this port.
Insert a paperclip in the hole, press the recessed button, wait for 10 seconds, and release to reset the
router to default settings.
3456
7D-Link DIR-1960 User Manual
Section 1 - Product Overview
Front Panel
1
1USB 3.0 PortConnect a USB storage device to share les over the network.
8D-Link DIR-1960 User Manual
Section 3 - Installation
Installation
This section will walk you through the installation of the DIR-1960.
Before you Begin
• Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet,
attic, or garage.
• Congure the router with the computer that was last connected directly to your Internet connection. Verify that it
is connected to the Internet before connecting additional devices.
• If your ISP provided you with a modem/router combo, you will need to set it to “bridge” mode so the router can
work properly. Please contact your ISP or refer to the user manual for your modem/router device.
• You can only use the Ethernet port on your modem. If you were using the USB connection before using the router,
then you must turn o your modem, disconnect the USB cable and connect an Ethernet cable to the Internet
port on the router, and then turn the modem back on. In some cases, you may need to call your Internet Service
Provider (ISP) to change connection types (USB to Ethernet).
• If connecting to a DSL modem, make sure to have your DSL service information provided by your Internet Service
Provider handy. This information is likely to include your DSL account's Username and Password. Your ISP may also
supply you with additional WAN conguration settings which might be necessary to establish a connection.
• If you are connecting a considerable amount of networking equipment, it may be a good idea to take the time to
label each cable or take a picture of your existing setup before making any changes.
• If you have DSL and are connecting via PPPoE, make sure you disable or uninstall any PPPoE software such as
WinPoET, BroadJump, or EnterNet 300 from your computer or you will not be able to connect to the Internet.
9D-Link DIR-1960 User Manual
Section 3 - Installation
Wireless Installation Considerations
The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the
operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other
objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of
materials and background RF (radio frequency) noise in your home or business. The key to maximizing wireless range is to
follow these basic guidelines:
1. Keep the number of walls and ceilings between the D-Link router and other network devices to a minimum -
each wall or ceiling can reduce your adapter’s range from 3-90 feet (1-30 meters.) Position your devices so that
the number of walls or ceilings is minimized.
2. Be aware of the direct line between network devices. A wall that is 1.5 feet thick (0.5 meters), at a 45-degree
angle appears to be almost 3 feet (1 meter) thick. At a 2-degree angle it looks over 42 feet (14 meters) thick!
Position devices so that the signal will travel straight through a wall or ceiling (instead of at an angle) for better
reception.
3. Building materials make a dierence. A solid metal door or aluminum studs may have a negative eect on
range. Try to position access points, wireless routers, and computers so that the signal passes through drywall or
open doorways. Materials and objects such as glass, steel, metal, walls with insulation, water (sh tanks), mirrors,
le cabinets, brick, and concrete will degrade your wireless signal.
4. Keep your product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that generate RF
noise.
5. If you are using 2.4 GHz cordless phones or X-10 (wireless products such as ceiling fans, lights, and home
security systems), your wireless connection may degrade dramatically or drop completely. Make sure your 2.4
GHz phone base is as far away from your wireless devices as possible. The base transmits a signal even if the
phone is not in use.
10D-Link DIR-1960 User Manual
Section 3 - Installation
Hardware Setup
1. The DIR-1960 is designed to give you the fastest, most stable network connection possible. In order to maximize
performance, fully extend the antennas into a 105 degree angle to provide optimal wireless coverage. Keep the router
in an open area for better wireless coverage.
105˚
2. Position your DIR-1960 near your Internet-connected modem. Place it in an open area for better wireless coverage.
DIR-1960
4 3 2 1 INTERNETRR ESET WPS
DCIN
POWER
12V...2A
Modem
3. Turn o and unplug the power and Ethernet cable to your cable or DSL broadband modem. This is required. In some
cases, you may need to turn it o for up to ve minutes.
DIR-1960
4 3 2 1 INTERNETRR ESET WPS
DCIN
POWER
12V...2A
Modem
11D-Link DIR-1960 User Manual
Section 3 - Installation
4. Use the included Ethernet cable to connect your modem to the yellow port labeled INTERNET on the router.
DIR-1960
4 3 2 1 INTERNETRR ESET WPS
DCIN
POWER
12V...2A
Modem
5. Turn on or plug your modem back in and wait approximately one minute before proceeding onward.
DIR-1960
4 3 2 1 INTERNETRR ESET WPS
DCIN
POWER
12V...2A
Modem
6. Connect the supplied power adapter to the router and a power outlet, press the power button, and wait approximately
one minute until the LED indicator on the front of the device changes from orange to solid white.
DIR-1960
4 3 2 1 INTERNETRR ESET WPS
DCIN
POWER
12V...2A
Note: This unit is to be used with power supply model DA-60N12.
Modem
12D-Link DIR-1960 User Manual
Section 3 - Installation
7. If you are conguring the DIR-1960 wirelessly from a PC, connect to a Wi-Fi network. You can also nd the Wi-Fi
network names and passwords printed on the label attached to the bottom your router.
DIR-1960
4 3 2 1 INTERNETRR ES ET WPS
DCIN
POWER
12V...2A
Modem
If you are conguring the DIR-1960 from a PC with a wired Ethernet connection, plug one end of an Ethernet cable
into the port labeled 1 on the back of the router, and the other end into the Ethernet port on your computer.
DIR-1960
4 3 2 1 INTERNETRR ES ET WPS
DCIN
POWER
12V...2A
Modem
8. If you are connecting to a broadband service that uses a dynamic connection (not PPPoE), you may be online already.
Try opening a web browser and connecting to a website. If the website does not load, proceed to Completing Setup
on page 14.
13D-Link DIR-1960 User Manual
Section 3 - Installation
Completing Setup
There are several dierent ways you can congure your router to connect to the Internet and connect to your clients:
• Wi-Fi APP - Use your Android device, iPhone, iPad, or iPod touch to congure your router.
• D-Link Setup Wizard - This wizard will launch when you log into the router for the rst time.
Refer to Setup Wizard on page 15.
• Manual Setup - Log in to the router and manually congure your router.
Refer to Conguration on page 19.
14D-Link DIR-1960 User Manual
Section 3 - Installation
Setup Wizard
If this is your rst time installing the router, open your web browser and enter
http://dlinkrouter.local./ in the address bar. Alternatively, enter the IP address
of the router (default: http://192.168.0.1).
The wizard is designed to guide you through a step-by-step process to congure
your new D-Link router and connect to the Internet.
Click Next to continue.
Please wait while your router detects your Internet connection type. If the router
detects your Internet connection, you may need to enter your ISP information
such as username and password.
If the router does not detect a valid Internet connection, a list of connection
types to choose from will be displayed.
Select your Internet connection type (this information can be obtained from
your Internet Service Provider) and click Next to continue.
15D-Link DIR-1960 User Manual
Section 3 - Installation
Setup Wizard (continued)
If the router detected or you selected PPPoE, enter your PPPoE username and
password and click Next to continue.
Note: Make sure to remove your PPPoE software from your computer. The software
is no longer needed and will not work through a router.
If the router detected or you selected Static, enter the IP and DNS settings
supplied by your ISP. Click Next to continue.
16D-Link DIR-1960 User Manual
Section 3 - Installation
Setup Wizard (continued)
Create a Wi-Fi password (between 8-63 characters). Your wireless clients will
need to have this passphrase or key entered to be able to connect to your
wireless network.
Click Next to continue.
Note: The DIR-1960's Smart Connect feature presents a single wireless network.
When connecting clients to an extension network, they will be automatically
added to the best band, either 2.4 GHz or 5 GHz. To disable the Smart Connect
feature and individually congure 2.4 GHz and 5 GHz networks, refer to Wireless
on page 55.
In order to secure the router, please enter a new password. You will be prompted
for this password every time you want to use the router’s web conguration
utility. Click Next to continue.
17D-Link DIR-1960 User Manual
Section 3 - Installation
Setup Wizard (continued)
You will be presented with a summary of your settings. Click Next to nalize
the settings or Back to make changes.
At the end of the wizard, you will be presented with a nal summary of your
settings. Click Finish to close the wizard.
Congratulations, your device has been successfully congured!
18D-Link DIR-1960 User Manual
Section 4 - Conguration
Conguration
To access the conguration utility, open a web-browser such as Internet
Explorer and enter http://dlinkrouter.local./ or you may also connect by
typing the IP address of the router (by default this is http://192.168.0.1) in the
address bar.
Enter your password. If you previously followed the setup wizard, please use
the admin password you entered during the wizard. Otherwise, leave the
password blank. Click Log In to proceed.
Note: If you cannot remember your password and cannot log in, press the reset/
wps button on the back of the device for longer than 10 seconds to restore the
router to its default settings.
The router’s home page will open displaying its current connection status.
The bar at the top of the page has quick access to Settings and Management
functions. You may quickly jump back Home at any time.
Note: The system will automatically log out after a period of inactivity.
If the mode switch is set to Router these are the pages you will see.
19D-Link DIR-1960 User Manual
Section 4 - Conguration
Home
The Home page displays the current status of the router in the form of an
interactive diagram. You can click each icon to display information about each
part of the network at the bottom of the screen. The menu bar at the top of
the page will allow you to quickly navigate to other pages.
The Home page displays whether or not the router is currently connected to
the Internet. If it is disconnected, click Click to repair to bring up the setup
wizard, refer to Setup Wizard on page 15 for more information.
Internet
To bring up more details about your Internet connection, click on the
Internet icon. Click IPv4 or IPv6 to see details of the IPv4 connection and IPv6
connection respectively.
Click Release to disconnect from the Internet. If you do this and wish to
reconnect, click Renew.
To recongure the Internet settings, refer to Internet on page 23.
20D-Link DIR-1960 User Manual
Section 4 - Conguration
DIR-1960
Click on the DIR-1960 icon to view details about the router and its wireless
settings.
Here you can see the router’s current Wi-Fi network name and password, as
well as the router's MAC address, IPv4 address, and IPv6 address.
To recongure the network settings, either click Go to settings on the lower
left, or click Settings (at the top of the page) and then Network on the menu
that appears. Refer to Network on page 59 for more information.
To recongure the wireless settings, either click Go to settings, on the lower
right, or click Settings (at the top of the page) and then Wireless on the menu
that appears. Refer to Wireless on page 55 for more information.
21D-Link DIR-1960 User Manual
Section 4 - Conguration
Connected Clients
Click on the Connected Clients icon to view details about the router and its
wireless settings.
On this page you can see all the clients currently connected to the router, and
their IP addresses.
To edit each client’s settings, click the pencil icon on the client you want to
edit.
Name: Enter a custom name for this client.
Vendor: Displays the vendor of the device.
MAC Address: Displays the MAC address of the device.
IP Address: Displays the current IP address of this client.
Reserve IP: Enable to reserve this IP address for this client.
IP Address
(Reserved):
Parental Control: Allow or Block access to the router.
Specify an IP address for the DIR-1960's DHCP server to assign.
Click Save when you are done.
22D-Link DIR-1960 User Manual
Section 4 - Conguration
Settings
Wizard
In the Settings menu on the bar on the top of the page, click Wizard to open the setup wizard. This is the same wizard that
appears when you start the router for the rst time. Refer to Setup Wizard on page 15 for details.
Internet
In the Settings menu on the bar on the top of the page, click Internet to see the Internet conguration options.
My Internet
Connection Is:
For Dynamic IP (DHCP) refer to page 24.
For Static IP refer to page 25.
For PPPoE refer to page 26.
For PPTP refer to page 28.
For L2TP refer to page 30.
For DS-Lite refer to page 32.
To congure an IPv6 connection, click the IPv6 link. Refer to page 33.
Choose your Internet connection type from the drop-down menu. You
will be presented with the appropriate options for your connection
type. Click Advanced Settings... to expand the list and see all of the
options.
23D-Link DIR-1960 User Manual
Section 4 - Conguration
Dynamic IP (DHCP)
Select Dynamic IP (DHCP) to obtain IP address information automatically
from your Internet Service Provider (ISP). Select this option if your ISP does not
specify an IP address to use.
Advanced Settings
Host Name: The host name is optional but may be required by some ISPs. Leave
it blank if you are not sure.
Primary DNS
Server:
Secondary DNS
Server:
MTU: Maximum Transmission Unit - you may need to change the MTU for
MAC Address
Clone:
Enter the primary DNS server IP address assigned by your ISP. This
address is usually obtained automatically from your ISP.
Enter the secondary DNS server IP address assigned by your ISP. This
address is usually obtained automatically from your ISP.
optimal performance with your ISP.
The default MAC address is set to the Internet port’s physical interface
MAC address on the router. You can use the drop-down menu to
replace the Internet port’s MAC address with the MAC address of a
connected client.
Click Save when you are done.
24D-Link DIR-1960 User Manual
Section 4 - Conguration
Static IP
Select Static IP if your IP information is provided by your Internet Service
Provider (ISP).
IP Address: Enter the IP address provided by your ISP.
Subnet Mask: Enter the subnet mask provided by your ISP.
Default Gateway: Enter the default gateway address provided by your ISP.
Primary DNS
Server:
Advanced Settings
Secondary DNS
Server:
MTU: Maximum Transmission Unit - you may need to change the MTU for
MAC Address
Clone:
Enter the primary DNS server IP address assigned by your ISP.
Enter the secondary DNS server IP address assigned by your ISP.
optimal performance with your ISP.
The default MAC address is set to the Internet port’s physical interface
MAC address on the router. You can use the drop-down menu to
replace the Internet port’s MAC address with the MAC address of a
connected client.
Click Save when you are done.
25D-Link DIR-1960 User Manual
Section 4 - Conguration
PPPoE
Select PPPoE if your ISP provides and requires you to enter a PPPoE username
and password in order to connect to the Internet.
Username: Enter the username provided by your ISP.
Password: Enter the password provided by your ISP.
Reconnect Mode: Select either Always on, On Demand, or Manual.
Maximum Idle
Time:
Enter a maximum idle time during which the Internet connection is
maintained during inactivity. To disable this feature, select Always on as the reconnect mode.
Advanced Settings
Address Mode: Select Static IP if your ISP assigned you the IP address, subnet mask,
gateway, and DNS server addresses. In most cases, select Dynamic IP.
Dynamic IP
Service Name: Enter the ISP service name (optional).
Primary DNS
Server:
Secondary DNS
Server:
MTU: Maximum Transmission Unit - you may need to change the MTU for
Enter the primary DNS server IP address assigned by your ISP.
Enter the secondary DNS server IP address assigned by your ISP.
optimal performance with your ISP. The recommended setting is Auto.
26D-Link DIR-1960 User Manual
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