55
Troubleshooting
This Chapter provides solutions to problems that can occur during the installation and 
operation of the DI-524 Wireless Broadband Router. We cover various aspects of the 
network setup, including the network adapters. Please read the following if you are 
having problems.
Note: If you have 
changed the default IP 
Address, make sure to 
ping the correct IP Ad
dress assigned to the 
DI-524.
Note: It is recommended that you use an Ethernet connection to 
configure the DI-524 Wireless Broadband Router.
1. The computer used to configure the DI-524 cannot access the  
  Configuration menu.
  Check that the Ethernet LED on the DI-524 is ON. If the LED is not 
ON, check that the cable for the Ethernet connection is securely 
inserted.
  Check that the Ethernet Adapter is working properly. Please see 
item 3 (Check that the drivers for the network adapters are 
installed properly) in this Troubleshooting section to check that 
the drivers are loaded properly.
  Check that the IP Address is in the same range and subnet as the 
DI-524. Please see Checking the IP Address in Windows XP in  
the Networking Basics section of this manual.
Note: The IP Address of the DI-524 is 192.168.0.1. All the computers on the 
network must have a unique IP Address in the same range, e.g., 192.168.0.x.  
Any computers that have identical IP Addresses will not be visible on the 
network. They must all have the same subnet mask, e.g., 255.255.255.0
  Do a Ping test to make sure that the DI-524 is responding. Go to 
Start>Run>Type Command>Type ping 192.168.0.1. A successful 
ping will show four replies.