D-link DFL-CP310 User Guide

D-Link NetDefend firewall
Security VPN Firewall NetDefend secured by Check Point
User Guide
Version 1.0 Revised: 01/17/2006
Copyright © 2005 SofaWare, All Rights Reserved. No part of this document may be reproduced in any form or by any means with out written permission from SofaWare.
Information in this document is subject to change without notice and does not represent a commitment on part of SofaWare Technologies Ltd.
SofaWare, Safe@Home and Safe@Office are trademarks, service marks, or registered trademarks of SofaWare Technologies Ltd.
Check Point, the Check Point logo, FireWall-1, FireWall-1 SecureServer, FireWall-1 SmallOffice, FloodGate-1, INSPECT, IQ Engine, Meta IP, MultiGate, Open Security Extension, OPSEC, Provider-1, SecureKnowledge, SecureUpdate, SiteManager-1, SVN, UAM, User-to-Address Mapping, UserAuthority, Visual Policy Editor, VPN-1, VPN-1 Accelerator Card, VPN-1 Gateway, VPN-1 SecureClient, VPN-1 SecuRemote, VPN-1 SecureServer, and VPN-1 Edge are trademarks, service marks, or registe red tra dem arks of Chec k Point Software Technologies Ltd. or its affiliates.
All other product names mentioned herein are trademarks or registered trademarks of their respective owners.
The products described in th is document are protected by U.S. Patent No. 5,606,668 and 5,835,726 and may be protected by other U.S. Patents, foreign patents, or pending applications.
GNU GENERAL PUBLIC LICENSE
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GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION
0. This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License. The "Program", below, refers to any such program or work, and a "work based on the Program" means either the Program or any derivative work under copyright law: that is to say, a work containing the Program or a portion of it, either verbatim or with modifications and/or translated into another language. (Hereinafter, translation is included without limitation in the term "modification".) Each licensee is addressed as "you".
Activities other than copy ing, distribution and modification are not covered by this License; they are outside its scope. The act of running the Program is not restricted, and the output from the Program is covered only if its contents constitute a work based on the Program (independent of having been made by running the Program). Whether that is true depends on what the Program does.
1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an ap propriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program.
You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.
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running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. (Exception: if the Program itself is interactive but does not normally print such an announcement, your work based on the Program is not requ ired to print an announcement.)
These requirements apply to the modified work as a whole. If identifiable sections of that work are not derived from the Program, and can be reasonably considered independent and separate works in themselves, then this License, and its terms, do not apply to those sections when you distribu te them as separate works. But when you distribute the same sections as part of a whole which is a work based on the Program, the distribution of the whole must be on the terms of this License, whose permissions for other licensees extend to the entire whole, and thus to each and every part regardless of who wrote it.
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NO WARRANTY
11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU. SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.
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To receive the SofaWare GPL licensed code, contact info@sofaware.com.
SAFETY PRECAUTIONS
Carefully read the Safety Instructions the Installation and Operating Procedures provided in this User's Guide before at tempting to install or operate the appliance. Failure to follow these instructions may result in damage to equipm e nt and/or personal injuries.
Before cleaning the appliance, unplug the power cord. Use
only a soft cloth dampened with water for cleaning.
When installing the appliance, ensure that the vents are not
blocked.
Do not place this product on an unstable surface or support.
The product may fall, causing serious injury to a child or adult, as well as serious damage to the product.
Do not use the appliance outdoors. Do not expose the appliance to liquid or moisture. Do not expose the appliance to e xtreme high or low
temperatures.
Do not disassemble or open the appliance. Failure to comply
will void the warranty.
Do not use any accessories other than those approved by
Check Point. Failure to do so may result in loss of performance, damage to the product, fire, electric shock or injury, and will void the warranty.
Route power supply cords where they are not likely to be
walked on or pinched by items placed on or against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit the unit.
Do not connect or disconnect power supply cables and data
transmission lines during thunderstorms.
Do not overload wall outlets or extension cords, as this can
result in a risk of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard. Periodically examine the cord, and if its appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
If the unit or any part of it is damaged, disconnect the power
plug and inform the responsible service personnel. Non­observance may result in damage to the router.
POWER ADAPTER
Operate this product only from the type of power source
indicated on the product’s marking label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
Use only the power supply provided with your product. Check
whether the device’s set supply voltage is the same as the local supply voltage.
To reduce risk of damage to the unit, remove it from the outlet
by holding the power adapter rather than the cord.
SECURITY DISCLAIMER
The appliance provides your office network with the highest level of security. However, no single security product can provide you with absolute protection against a determined effort to break into your system. We recommend using additional security measures to secure highly valuable or sensitive information.
Contents
Contents
About This Guide.................................................................................................................................xi
Introduction...........................................................................................................................................1
About Your D-Link NetDefend firewall.............................................................................................1
NetDefend Secured by Check Point Product Family..........................................................................2
NetDefend Features and Compatibility...............................................................................................2
Connectivity....................................................................................................................................2
Firewall...........................................................................................................................................3
VPN ................................................................................................................................................4
Management....................................................................................................................................4
Optional Security Services..............................................................................................................5
Power Pack Features.......................................................................................................................5
Package Contents............................................................................................................................6
Network Requirements ...................................................................................................................7
Getting to Know Your NetDefend firewall.........................................................................................8
Rear Panel.......................................................................................................................................8
Front Panel....................................................................................................................................10
Getting to Know Your NetDefend firewall.......................................................................................11
Rear Panel.....................................................................................................................................11
Front Panel....................................................................................................................................13
Contacting Technical Support...........................................................................................................14
Installing and Setting up the NetDefend firewall.............................................................................15
Before You Install the NetDefend firewall .......................................................................................15
Windows 2000/XP........................................................................................................................16
Windows 98/Millennium ..............................................................................................................21
Mac OS.........................................................................................................................................26
Mac OS-X.....................................................................................................................................28
Contents i
Contents
Wall Mounting the Appliance...........................................................................................................30
Securing the Appliance against Theft...............................................................................................32
Network Installation..........................................................................................................................35
Setting Up the NetDefend firewall....................................................................................................36
Getting Started....................................................................................................................................39
Initial Login to the NetDefend Portal................................................................................................39
Logging on to the NetDefend Portal.................................................................................................42
Accessing the NetDefend Portal Remotely Using HTTPS...............................................................44
Using the NetDefend Portal..............................................................................................................46
Main Menu....................................................................................................................................47
Main Frame...................................................................................................................................48
Status Bar......................................................................................................................................48
Logging off .......................................................................................................................................51
Configuring the Internet Connection................................................................................................53
Overview...........................................................................................................................................53
Using the Internet Wizard.................................................................................................................54
Using a Direct LAN Connection...................................................................................................56
Using a Cable Modem Connection...............................................................................................58
Using a PPTP or PPPoE Dialer Connection..................................................................................59
Using PPPoE.................................................................................................................................60
Using PPTP...................................................................................................................................61
Using Internet Setup..........................................................................................................................63
Using a LAN Connection..............................................................................................................65
Using a Cable Modem Connection...............................................................................................67
Using a PPPoE Connection...........................................................................................................69
Using a PPTP Connection.............................................................................................................71
Using a Telstra (BPA) Connection ...............................................................................................73
ii D-Link NetDefend firewall User Guide
Contents
Using a Dialup Connection...........................................................................................................75
Using No Connection....................................................................................................................77
Setting Up a Dialup Modem .............................................................................................................84
Viewing Internet Connection Information........................................................................................87
Enabling/Disabling the Internet Connection.....................................................................................88
Using Quick Internet Connection/Disconnection..............................................................................90
Configuring a Backup Internet Connection.......................................................................................90
Setting Up a LAN or Broadband Backup Connection..................................................................91
Setting Up a Dialup Backup Connection ......................................................................................92
Managing Your Network....................................................................................................................93
Configuring Network Settings ..........................................................................................................93
Configuring a DHCP Server.........................................................................................................94
Changing IP Addresses...............................................................................................................105
Enabling/Disabling Hide NAT....................................................................................................107
Configuring a DMZ Network......................................................................................................108
Configuring the OfficeMode Network........................................................................................110
Configuring VLANs ...................................................................................................................111
Configuring High Availability........................................................................................................119
Configuring High Availability on a Gateway.............................................................................122
Sample Implementation on Two Gateways.................................................................................126
Adding and Editing Network Objects.........................................................................................130
Viewing and Deleting Network Objects.....................................................................................138
Using Static Routes.........................................................................................................................139
Adding and Editing Static Routes...............................................................................................139
Viewing and Deleting Static Routes...........................................................................................144
Managing Ports...............................................................................................................................145
Viewing Port Statuses.................................................................................................................146
Contents iii
Contents
Modifying Port Assignments......................................................................................................147
Modifying Link Configurations..................................................................................................149
Resetting Ports to Defaults..........................................................................................................150
Using Traffic Shaper.........................................................................................................................151
Overview.........................................................................................................................................151
Setting Up Traffic Shaper...............................................................................................................153
Predefined QoS Classes..................................................................................................................154
Adding and Editing Classes............................................................................................................155
Deleting Classes..............................................................................................................................159
Restoring Traffic Shaper Defaults...................................................................................................160
Configuring a Wireless Network .....................................................................................................161
Overview.........................................................................................................................................161
About the Wireless Hardware in Your NetDefend firewall............................................................162
Wireless Security Protocols ............................................................................................................163
Manually Configuring a WLAN.....................................................................................................165
Using the Wireless Configuration Wizard......................................................................................176
WPA-PSK...................................................................................................................................178
WEP............................................................................................................................................180
No Security .................................................................................................................................181
Preparing the Wireless Stations.......................................................................................................182
Troubleshooting Wireless Connectivity..........................................................................................183
Viewing Reports................................................................................................................................187
Viewing the Event Log...................................................................................................................187
Using the Traffic Monitor...............................................................................................................191
Viewing Traffic Reports .............................................................................................................191
Configuring Traffic Monitor Settings.........................................................................................193
Exporting General Traffic Reports..............................................................................................194
iv D-Link NetDefend firewall User Guide
Contents
Viewing Computers ........................................................................................................................194
Viewing Connections......................................................................................................................197
Viewing Wireless Statistics.............................................................................................................198
Setting Your Security Policy............................................................................................................203
Default Security Policy...................................................................................................................203
Setting the Firewall Security Level.................................................................................................204
Configuring Servers........................................................................................................................207
Using Rules.....................................................................................................................................209
Adding and Editing Rules...........................................................................................................213
Enabling/Disabling Rules ...........................................................................................................218
Changing Rules' Priority.............................................................................................................219
Deleting Rules.............................................................................................................................219
Using SmartDefense .......................................................................................................................220
Configuring SmartDefense..........................................................................................................221
SmartDefense Categories............................................................................................................224
Using Secure HotSpot.....................................................................................................................256
Setting Up Secure HotSpot.........................................................................................................257
Enabling/Disabling Secure HotSpot............................................................................................258
Customizing Secure HotSpot......................................................................................................259
Defining an Exposed Host ..............................................................................................................261
Using VStream Antivirus .................................................................................................................263
Overview.........................................................................................................................................263
Enabling/Disabling VStream Antivirus...........................................................................................265
Viewing VStream Signature Database Information........................................................................266
Configuring VStream Antivirus......................................................................................................267
Configuring the VStream Antivirus Policy.................................................................................267
Configuring VStream Advanced Settings...................................................................................275
Contents v
Contents
Updating VStream Antivirus...........................................................................................................279
Using Subscription Services.............................................................................................................281
Connecting to a Service Center.......................................................................................................281
Viewing Services Information ........................................................................................................287
Refreshing Your Service Center Connection..................................................................................288
Configuring Your Account .............................................................................................................288
Disconnecting from Your Service Center.......................................................................................289
Web Filtering ..................................................................................................................................290
Enabling/Disabling Web Filtering ..............................................................................................290
Selecting Categories for Blocking ..............................................................................................291
Temporarily Disabling Web Filtering.........................................................................................292
Automatic and Manual Updates......................................................................................................294
Checking for Software Updates when Remotely Managed........................................................294
Checking for Software Updates when Locally Managed............................................................295
Working With VPNs.........................................................................................................................297
Overview.........................................................................................................................................297
Site-to-Site VPNs........................................................................................................................298
Remote Access VPNs.................................................................................................................301
Internal VPN Server....................................................................................................................302
Setting Up Your NetDefend firewall as a VPN Server...................................................................303
Configuring the Remote Access VPN Server.............................................................................305
Configuring the Internal VPN Server..........................................................................................306
Installing SecuRemote ................................................................................................................307
Adding and Editing VPN Sites .......................................................................................................308
Configuring a Remote Access VPN Site.....................................................................................311
Configuring a Site-to-Site VPN Gateway...................................................................................324
Deleting a VPN Site........................................................................................................................340
vi D-Link NetDefend firewall User Guide
Contents
Enabling/Disabling a VPN Site.......................................................................................................340
Logging on to a Remote Access VPN Site......................................................................................341
Logging on through the NetDefend Portal..................................................................................342
Logging on through the my.vpn page.........................................................................................343
Logging off a Remote Access VPN Site.........................................................................................345
Installing a Certificate.....................................................................................................................345
Generating a Self-Signed Certificate...........................................................................................346
Importing a Certificate................................................................................................................350
Uninstalling a Certificate ................................................................................................................352
Viewing VPN Tunnels....................................................................................................................353
Viewing IKE Traces for VPN Connections....................................................................................356
Managing Users.................................................................................................................................359
Changing Your Password................................................................................................................359
Adding and Editing Users...............................................................................................................361
Adding Quick Guest HotSpot Users...............................................................................................365
Viewing and Deleting Users...........................................................................................................367
Setting Up Remote VPN Access for Users.....................................................................................367
Using RADIUS Authentication.......................................................................................................368
Configuring the RADIUS Vendor-Specific Attribute.....................................................................372
Maintenance......................................................................................................................................375
Viewing Firmware Status................................................................................................................375
Updating the Firmware ...................................................................................................................377
Upgrading Your Software Product..................................................................................................379
Registering Your NetDefend firewall.............................................................................................383
Configuring Syslog Logging...........................................................................................................384
Controlling the Appliance via the Command Line..........................................................................386
Using the NetDefend Portal..................................................................................................... ...386
Contents vii
Contents
Using the Serial Console.............................................................................................................388
Configuring HTTPS........................................................................................................................390
Configuring SSH.............................................................................................................................392
Configuring SNMP.........................................................................................................................394
Setting the Time on the Appliance..................................................................................................397
Using Diagnostic Tools...................................................................................................................401
Using IP Tools ............................................................................................................................402
Using Packet Sniffer...................................................................................................................404
Filter String Syntax.....................................................................................................................407
Backing Up the NetDefend firewall Configuration.........................................................................415
Exporting the NetDefend firewall Configuration........................................................................415
Importing the NetDefend firewall Configuration........................................................................416
Resetting the NetDefend firewall to Defaults.................................................................................418
Running Diagnostics.......................................................................................................................421
Rebooting the NetDefend firewall..................................................................................................422
Using Network Printers....................................................................................................................423
Overview.........................................................................................................................................423
Setting Up Network Printers...........................................................................................................424
Configuring Computers to Use Network Printers...........................................................................425
Windows 2000/XP......................................................................................................................425
MAC OS-X.................................................................................................................................431
Viewing Network Printers...............................................................................................................435
Changing Network Printer Ports.....................................................................................................435
Resetting Network Printers.............................................................................................................436
Troubleshooting................................................................................................................................437
Connectivity....................................................................................................................................438
Service Center and Upgrades..........................................................................................................442
viii D-Link NetDefend firewall User Guide
Contents
Other Problems ...............................................................................................................................443
Specifications.....................................................................................................................................445
Technical Specifications .................................................................................................................445
CE Declaration of Conformity........................................................................................................449
Federal Communications Commission Radio Frequency Interference Statement..........................451
Glossary of Terms.............................................................................................................................453
Index...................................................................................................................................................461
Contents ix
About Your D-Link NetDefend firewall

About This Guide

To make finding information in this manual easier, some types of information are marked with special symbols or formatting.
Boldface type is used for command and button names.
Note: Notes are denoted by indented text and preceded by the Note icon.
Warning: Warnings are denoted by indented text and preceded by the Warning icon.
Each task is marked with an ic
on indicating the NetDefend product required to
perform the task, as follows:
If this icon appears... You can perform the task using these products...
DFL-CP310 or DFL-CPG310, with or without the Power Pack
DFL-CPG310
DFL-CP310 or DFL-CPG310, with the Power Pack
only, with or without the Power Pack
only
Chapter 1: About This Guide xi
About Your D-Link NetDefend firewall
Chapter 1

Introduction

This chapter introduces the D-Link NetDefend firewall and this guide.
This chapter includes the following topics:
About Your D-Link NetDefend firewall ......................................................1
NetDefend Secured by Check Point Product Fami l y....................................2
NetDefend Features and Compatibility ........................................................2
Getting to Know Your NetDefend firewall..................................................8
Getting to Know Your NetDefend firewall................................................11
Contacting Technical Support....................................................................14

About Your D-Link NetDefend firewall

The D-Link NetDefend firewall is a unified threat management (UTM) appliance that enables secure high-speed Internet access from the office. Incorporating software by SofaWare Technologies, an affiliate of Check Point Software Technologies, the worldwide leader in securing the Internet, the NetDefend Secured by Check Point Product Family includes both wired and wireless models. The D-Link firewall, based on the world-leading Check Point Embedded NGX Stateful Inspection technology, inspects and filters all incoming and outgoing traffic, blocking all unauthorized traffic.
The NetDefend firewall also allows sharing your Internet connection among several PCs or other network devices, enabling advanced office networking and saving the cost of purchasing static IP addresses.
With the NetDefend firewall, you can subscribe to additional security services available from select service providers, including firewall security and software updates, Antivirus, Web Filtering, reporting, and VPN management. By supporting integrated VPN capabilities, the NetDefend firewall allows teleworkers and road warriors to securely connect to the office network, and enables secure interconnection of branch offices.
Chapter 1: Introduction 1
NetDefend Secured by Check Point Product Family

NetDefend Secured by Check Point Product Family

The NetDefend series includes the following hardware models:
DFL-CP310 Security VPN Firewall
DFL-CPG310 Wireless Security VPN Firewall
You can upgrade your NetDefend firewall to include additional features without replacing the hardware by installing the DFL-CP310 Power Pack, and you can increase the number of licensed users by installing node upgrades. Contact your reseller for more details.

NetDefend Features and Compatibility

Connectivity

The NetDefend series includes the following features:
LAN ports: 4-ports 10/100 Mbps Fast Ethernet switch
WAN port: 10/100 Mbps Fast Ethernet
DMZ/WAN2 Port: 10/100 Mbps Fast Ethernet
Serial (RS232) port for console access and dialup modem connection
Supported Internet connection methods: Static IP, DHCP Client, Cable
Modem, PPTP Client, PPPoE Client, Telstra BPA login, Dialup
Concurrent firewall connections: 8,000
DHCP server, client, and relay
MAC cloning
2 D-Link NetDefend firewall User Guide
NetDefend Features and Compatibility
Static NAT
Static routes and source routes
Ethernet cable type recognition
Backup Internet connection
Dead Internet Connection Detection (DCD)
Traffic Monitoring
Traffic Shaping
VLAN Support (requires Power Pack)
Dynamic Routing (requires Power Pack)
The NetDefend DFL-CPG310 firewall includes the following additional features:
Wireless LAN interface with dual diversity antennas supporting up to 108 Mbps (Super G) and Extended Range (XR)
Integrated USB print server
Wireless QoS (WMM)

Firewall

The NetDefend series includes the following features:
Check Point Firewall-1 Embedded NGX firewall with Application Intelligence
Intrusion Detection and Prevention using Check Point SmartDefense
Network Address Translation (NAT)
Three preset security policies
Anti-spoofing
Voice over IP (H.323) support
Instant messenger blocking/monitoring
Chapter 1: Introduction 3
NetDefend Features and Compatibility
P2P file sharing blocking/monitoring
VPN
The NetDefend series includes the following features:
Remote Access VPN Server with OfficeMode and RADIUS support
Remote Access VPN Client
Site to Site VPN Gateway
IPSEC VPN pass-through
Algorithms: AES/3DES/DES, SHA1/MD5
Hardware Based Secure RNG (Random Number Generator)
IPSec NAT traversal (NAT-T)
Route-based VPN
Backup VPN gateways

Management

The NetDefend series includes the following features:
Management via HTTP, HTTPS, SSH, SNMP, Serial CLI
Central Management: SMP
NTP automatic time setting
TFTP Rapid Deployment
Local diagnostics tools: Ping, WHOIS, Packet Sniffer, VPN Tunnel
Monitor, Connection Table Monitor, Wireless Monitor, Active Computers Display, Local Logs
4 D-Link NetDefend firewall User Guide
NetDefend Features and Compatibility

Optional Security Services

The following subscription security services are available to NetDefend owners by connecting to a Service Center:
Firewall Security and Software Updates
Web Filtering
Email Antivirus and Antispam Protection
VStream Embedded Antivirus Updates
VPN Management
Security Reporting
Vulnerability Scanning Service

Power Pack Features

The table below describes the differences between the standard DFL-CP310 and DFL-CPG310 with the Power Pack installed.
Feature DFL-CP310/CPG310
High Availability
Traffic Shaper Basic Advanced
DiffServ Tagging
Dynamic Routing
Firewall/VPN Throughput
(Mbps)
Secure Hotspot
Chapter 1: Introduction 5
100/20 150/30
DFL-CP310/CPG310 with
Power Pack
NetDefend Features and Compatibility
Feature DFL-CP310/CPG310
VLAN (Port/Tag-based)
VPN Throughput 20 Mbps 30 Mbps
Site-to-Site VPN 2 tunnels 15 tunnels
Site-to-Site VPN
(Managed) *
Included VPN-1
SecuRemote client
Licenses
10 tunnels 100 tunnels
5 users 25 users
DFL-CP310/CPG310 with
Power Pack
* When managed by SofaWare Security Management Portal (SMP).

Package Contents

The NetDefend series package includes the following:
D-Link NetDefend firewall VPN Firewall
Power adapter
CAT5 Straight-through Ethernet cable
Getting Started Guide
This User Guide
6 D-Link NetDefend firewall User Guide
NetDefend Features and Compatibility
The DFL-CPG310 also includes:
Two antennas
Wall mounting kit, including two plastic conical anchors and two cross-
head screws
USB extension cable

Network Requirements

A broadband Internet connection via cable or DSL modem with Ethernet interface (RJ-45)
10BaseT or 100BaseT Network Interface Card installed on each computer
TCP/IP network protocol installed on each computer
Internet Explorer 5.0 or higher, or Netscape Navigator 4.7 and higher
CAT 5 STP (Category 5 Shielded Twisted Pair) Straight Through Ethernet
cable for each attached device
Note: The NetDefend firewall automatically detects cable types, so you can use either a straight-through or crossed cable, when cascading an additional hub or switch to the NetDefend firewall.
Note: For optimal results, it is highly recommended to use either Microsoft Internet Explorer 5.5 or higher, or Mozilla Firefox 1.0 or higher.
When using the DFL-CPG310, an 802.11b, 802.11g or 802.11 Super G wireless card installed on each wireless station
Chapter 1: Introduction 7
Getting to Know Your NetDefend firewall

Getting to Know Your NetDefend firewall

Rear Panel

All physical connections (network and power) to the NetDefend firewall are made via the rear panel of your NetDefend firewall.
Figure 1: NetDefend firewall Rear Panel Items
Figure 2: NetDefend firewall Rear Panel Items
The following table lists the NetDefend firewall 's rear panel elements.
Table 1: NetDefend firewall Rear Panel Elements
Label Description
PWR A power jack used for supplying power to the unit. Connect the supplied power
adapter to this jack.
8 D-Link NetDefend firewall User Guide
Getting to Know Your NetDefend firewall
Label Description
RESET A button used for rebooting the NetDefend firewall or resetting the NetDefend
firewall to its factory defaults. You need to use a pointed object to press this button.
Short press. Reboots the NetDefend firewall
Long press (7 seconds). Resets the NetDefend firewall to its factory defaults, and resets your firmware to the version that shipped with the NetDefend firewall. This results in the loss of all security services and passwords and reverting to the factory default firmware. You will have to re-configure your NetDefend firewall.
Do not reset the unit without consulting your system administrator.
RS-232 / Serial
A serial port used for connecting computers in order to access the NetDefend CLI (Command Line Interface), or for connecting an external dialup modem
WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or
xDSL modem, or for connecting a hub when setting up more than one Internet connection
DMZ/ WAN2
A dedicated Ethernet port (RJ-45) used to connect a DMZ (Demilitarized Zone) computer or network. Alternatively, can serve as a secondary WAN port, or as a VLAN trunk.
LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting
computers or other network devices
Chapter 1: Introduction 9
Getting to Know Your NetDefend firewall

Front Panel

The NetDefend firewall includes several status LEDs that enable you to monitor the appliance’s operation.
Figure 3: NetDefend firewall Front Panel
For an explanation of the NetDefend firewall’s status LEDs, see the table below.
Table 2: NetDefend firewall Status LEDs
LED State Explanation
PWR/SEC Off Power off
LAN 1-4/ WAN/ DMZ/WAN2
10 D-Link NetDefend firewall User Guide
Flashing quickly (Green) System boot-up
Flashing slowly (Green) Establishing Internet connection
On (Green) Normal operation
Flashing (Red) Hacker attack blocked
On (Red) Error
LINK/ACT Off, 100 Off
LINK/ACT On, 100 Off
Link is down
10 Mbps link established for the corresponding port
Getting to Know Your NetDefend firewall
LED State Explanation
VPN Flashing (Green) VPN port in use
Serial Flashing (Green) Serial port in use
LINK/ACT On, 100 On
LNK/ACT Flashing
100 Mbps link established for the corresponding port
Data is being transmitted/received

Getting to Know Your NetDefend firewall

R
ear Panel
All physical connections (network and power) via the rear panel of your NetDefend firewall.
to the NetDefend firewall are made
Figure 4: NetDefend firewall Rear Panel Items
The following table lists the NetDefend firewall appliance's rear panel elements.
Table 3: NetDefend firewall Rear Panel Elements
Label Description
PWR r supplying power to the unit. Connect the supplied power
Chapter 1: Introduction 11
A power jack used fo adapter to this jack.
Getting to Know Your NetDefend firewall
Label Description
RESET A button used for rebooting the NetDefend firewall or resetting the NetDefend
firewall to its factory defaults. You need to use a pointed object to press this button.
Short press. Reboots the NetDefend firewall
Long press (7 seconds). Resets the NetDefend firewall to its factory default, and resets your firmware to the version that shipped with the NetDefend firewall. This results in the loss of all security services and passwords and reverting to the factory default firmware. You will have to re-configure your NetDefend firewall.
Do not reset the unit without consulting your system administrator.
USB Two USB 2.0 ports used for connecting USB-based printers
RS232 A serial (RS-232) port used for connecting computers in order to access the
NetDefend CLI (Command Line Interface), or for connecting an external dialup modem
WAN Wide Area Network: An Ethernet port (RJ-45) used for connecting your cable or
xDSL modem, or for connecting a hub when setting up more than one Internet connection
DMZ/ WAN2
A dedicated Ethernet port (RJ-45) used to connect a DMZ (Demilitarized Zone) computer or network. Alternatively, can serve as a secondary WAN port , or as a VLAN trunk.
LAN 1-4 Local Area Network switch: Four Ethernet ports (RJ-45) used for connecting
computers or other network devices
ANT 1/
Antenna connectors, used to connect the supplied wireless antennas
ANT 2
12 D-Link NetDefend firewall User Guide
Getting to Know Your NetDefend firewall

Front Panel

The NetDefend firewall appliance includes several status LEDs that enable you to monitor the appliance’s operation.
Figure 5: NetDefend firewall Front Panel
For an explanation of the NetDefend firewall appliance’s status LEDs, see the table below.
Table 4: NetDefend firewall Status LEDs
LED State Explanation
PWR/SEC Off Power off
LAN 1-4/ WAN/ DMZ/WAN2
Chapter 1: Introduction 13
Flashing quickly (Green) System boot-up
Flashing slowly (Green) Establishing Internet connection
On (Green) Normal operation
Flashing (Red) Hacker attack blocked
On (Red) Error
Flashing (Orange) Software update in progress
LINK/ACT Off, 100 Off
LINK/ACT On, 100 Off
Link is down
10 Mbps link established for the corresponding port
Contacting Technical Support
LED State Explanation
VPN Flashing (Green) VPN port in use
Serial Flashing (Green) Serial port in use
USB Flashing (Green) USB port in use
WLAN Flashing (Green) WLAN in use
LINK/ACT On, 100 On
LNK/ACT Flashing
100 Mbps link established for the corresponding port
Data is being transmitted/received

Contacting Technical Support

If there is a problem with your NetDefend firewall, see http://support.dlink.com/. You can also download the latest version of this guide from the site.
14 D-Link NetDefend firewall User Guide
Before You Install the NetDefend firewall
Chapter 2
Installing and Setting up the NetDefend
firewall
This chapter describes how to properly set up and install your NetDefend firewall in your networking environment.
This chapter includes the following topics:
Before You Install the NetDefend firewall.................................................15
Wall Mounting the Appliance ....................................................................30
Securing the Appliance against Theft.........................................................32
Network Installation...................................................................................35
Setting Up the NetDefend firewall.............................................................36

Before You Install the NetDefend firewall

Prior to connecting and setting up your NetDefend firewall for operation, you must do the following:
Check if TCP/IP Protocol is installed on your computer.
Check your computer’s TCP/IP settings to make sure it obtains its IP
address automatically.
Refer to the relevant section in this guide in accordance with the operating system that runs on your computer. The sections below will guide you through the TCP/IP setup and installation process.
Chapter 2: Installing and Setting up the NetDefend firewall 15
Before You Install the NetDefend firewall

Windows 2000/XP

Note: While Windows XP has an "Internet Connection Firewall" option, it is recommended to disable it if you are using a NetDefend firewall, since the
Checking the TCP/IP Installation
1. Click Start > Settings > Control Panel. The
NetDefend firewall offers better protection.
Control Panel window appears.
2. Double-click the
16 D-Link NetDefend firewall User Guide
Network and Dial-up Connections icon.
Before You Install the NetDefend firewall
The Network and Dial-up Connections window appears.
3. Right-click the
icon and select Properties from the pop-up menu that
opens.
Chapter 2: Installing and Setting up the NetDefend firewall 17
Before You Install the NetDefend firewall
The Local Area Connection Properties window appears.
4.
In the above window, check if
TCP/IP appears i
n the components list and if it is
properly configured with the Ethernet card, installed on your computer. If TCP/IP does not appear in the Components list, y
ou must install it as described in
the next section.
18 D-Link NetDefend firewall User Guide
Before You Install the NetDefend firewall
Installing TCP/IP Protocol
1. In the Local Area Connection Properties window click Install…. The
Select Network Component Type window appears.
2. Choose The
Protocol and click Add.
Select Network Protocol window appears.
3. Choose
Internet Protocol (TCP/IP) and click OK.
TCP/IP protocol is installed on your computer.
Chapter 2: Installing and Setting up the NetDefend firewall 19
Before You Install the NetDefend firewall
TCP/IP Settings
1. In the Local Area Connection Properties window double-click the Internet Protocol (TCP/IP)
component, or sele
ct it and click Properties.
The Internet Protocol (TCP/IP) Properties
2. Click the
Obtain an IP address automatically radio button.
Note: Normally, it is not recommended to assign a static IP address to your PC but
rather to obtain an IP address automatically. If for some reason you need to assign a static IP address, select
192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to save the new settings.
Specify an IP address, type in an IP address in the range of
window opens.
(Note that 192.168.10 is the default value, and it may vary if you changed it in the My Network page.)
3. Click the Obtain DNS server address automatically radio button.
4. Click
OK to save the new settings.
Your computer is now ready to access your NetDefend firewall.
20 D-Link NetDefend firewall User Guide
Before You Install the NetDefend firewall
Win
dows 98/Millennium
Checking the TCP/IP Installation
1. Click Start > Settings > Control Panel. The
Control Panel window appears.
2. Double-click the
Chapter 2: Installing and Setting up the NetDefend firewall 21
icon.
Before You Install the NetDefend firewall
The Network window appears.
3. In the and if it is already configured with th
Network window, check if TCP/IP
e Ethernet card, installed on your
appears in the network components list
computer.
Installing TCP/IP Protocol
Note: If TCP/IP is already installed and configured on your co section and mo
ve directly to TCP/IP Settings.
mputer skip this
1. In the Network window, click Add.
22 D-Link NetDefend firewall User Guide
Before You Install the NetDefend firewall
The Select Network Component Type window appears.
2. Choose The
Protocol and click Add.
Select Network Protocol window appears.
3. In
the
Manufacturers list choose Microsoft, and in the Network Protocols list
choose TCP/IP.
4. Click
OK.
If Windows asks for original Windows installation files, provide the installation CD and relevant path when required (e.g. D:\win98)
5. Restart your computer if prompted.
Chapter 2: Installing and Setting up the NetDefend firewall 23
Before You Install the NetDefend firewall
TCP/IP Settings
Note: If you are connecting your NetDefend firewall to an
existing LAN, consult your network manager for the correct configurations.
1. In the Network window, double-click the TCP/IP service for the Ethernet card, which has been installed on your computer
(e.g. The
TCP/IP Properties window opens.
).
2. Click the
24 D-Link NetDefend firewall User Guide
Gateway tab, and remove any installed gateways.
Before You Install the NetDefend firewall
3. Click the DNS Configuration tab, and click the Disable DNS radio button.
Chapter 2: Installing and Setting up the NetDefend firewall 25
Before You Install the NetDefend firewall
4. Click the IP Address button.
Note: Normally, it is not recommended to assign a static IP address to your PC but rather to obtain an IP address automatically. If for some reason you need to assign a static IP address, select Specify an IP address, type in an IP address in the range of 192.168.10.129-254, enter 255.255.255.0 in the Subnet Mask field, and click OK to save the new settings.
tab, and click the Obtain an IP address automatically radio
(Note that 192.168.10 is the default value, and it may vary if you changed it in the My Network page.)
5. Click Yes when p Your computer restarts, and the new
rompted for “Do you want to restart your computer?”.
settings to take effect.
Your computer is now ready to access your NetDefend firewall.
M
ac OS
Use the following pro
26 D-Link NetDefend firewall User Guide
cedure for setting up the TCP/IP Protocol.
Before You Install the NetDefend firewall
1. Choose Apple Menus -> Control Panels -> TCP/IP. The
TCP/IP window appears.
2. Click the
3. Click the
Connect via drop-down list, and select Ethernet. Configure drop-down list, and select Using DHCP Server.
4. Close the window and save the setup.
Chapter 2: Installing and Setting up the NetDefend firewall 27
Before You Install the NetDefend firewall

Mac OS-X

Use the following procedure for setting up the TCP/IP Protocol.
1. Choose The
2. Click
Apple -> System Preferences.
System Preferences window appears.
Network.
The Network window appears.
28 D-Link NetDefend firewall User Guide
Before You Install the NetDefend firewall
3. Click
Chapter 2: Installing and Setting up the NetDefend firewall 29
Configure.

Wall Mounting the Appliance

TCP/IP configuration fields appear.
4. Click the Click 5.
Wall M
Configure IPv4 drop-down list, and select Using DHCP.
Apply Now.
ounting the Appliance
If desired, you can mount your NetDefend firewall on the wall.

To mount the NetDefend firewall on the wall

1. Decide where you want to mount your NetDefend firewall.
2. Decide on the mounting orientation. You can mount the appliance on the wall facing up, down, left, or right.
30 D-Link NetDefend firewall User Guide
Wall Mounting the Appliance
Note: Mounting the appliance facing downwards is not recommended, as dust might accumulate in unused ports.
ark two drill holes on the wall, in accordance with the following sk3. M etch:
4. Drill two 3.5 mm diameter holes, approximately 25 mm deep.
5. Insert two plastic conical anchors into the holes.
Note: The conical anchors you received with your NetDefend firewall are suitabl e for concrete walls. If you want to mount the appliance on a plaster wall, you must use anchors that are suitable for plaster walls.
6. Insert the two screws you received with your NetDefend firewall into the plastic conical anchors, and turn them until they protrude approximately 5 mm from the wall.
Chapter 2: Installing and Setting up the NetDefend firewall 31

Securing the Appliance against Theft

7. Align the holes on the NetDefend firewall' wall, then push
the appliance in and down.
s underside with the screws on the
Your NetDefend firewall is wall mounted. You can now connect it to your computer. See
Securing the Applia
Network Installation on page 35.
nce against Theft
The NetDefend firewall f ht panel, which
eatures a security slot to the rear of the rig enables you to secure your appliance against theft, using an anti-theft security device.
Note: Anti-theft security device er hardware stores.
s are available at most comput
This procedure explains how to install a looped security cable on your appliance. A looped security cable typically includes the parts shown in the diagram below.
Figure 6: Looped Security Cable
32 D-Link NetDefend firewall User Guide
Securing the Appliance against Theft
While these parts may differ between devices, all looped security cables include a bolt with knobs, as shown in the diagram below:
Figure 7: Looped Security Cable Bolt
The bolt has two states, Open and Closed, and is used to connect the looped security cable to the appliance's security slot.

To install an anti-theft device on the NetDefend firewall

1. If your anti-theft device has a combination lock, set the desired code, as
described in the documentation
that came with your device.
2. escribed
Connect the anti-theft device's loop to any sturdy mounting point, as d in the documentation that came with your device.
. Slide the anti-theft device's bolt to the
3
Chapter 2: Installing and Setting up the NetDefend firewall 33
Open position.
Securing the Appliance against Theft
4. Insert the bolt into the NetDefend firewall's security slot, and then slide the bolt
to the Closed position until the bolt holes are aligned.
5. Thread the anti-theft device's pin through the bolt’s holes, and insert the pin into
the main body of the anti-theft device, as described in the documentation that came with your device.
34 D-Link NetDefend firewall User Guide
Network Installation

Network Installation

1. Verify that you have the correct cable type.
For information, see Network Requirements.
2. Connect the LAN cable:
Connect one en
d of the Ethernet cable to one of the
LAN ports at the back
of the unit.
Connect the other end to PCs, hubs, or other network device
3
. Connect the WAN cable:
Connect one end of the Ethernet cable to the
WAN port at the
s.
back of the
unit.
Connect the other end of the cable to a Cable Modem, xDSL modem or office network.
PWR, at the back of the
4. Connect the power adapter to the power socket, labeled NetDefend firewall.
5. Plug the power adapter into the wall electrical outlet.
Warning: The NetDefend firewall power adapter is compatible with either 100, 120 or 230 VAC input power. Verify that the wall outlet vo voltage specified on your po in injuries or damage to equip
wer adapter. Failure to observe this
ment.
ltage is compatible with the
warning may result
Figure 8: Typical Connection Diagram
Chapter 2: Installing and Setting up the NetDefend firewall 35

Setting Up the NetDefend firewall

6. NetDefend firewall for a wireless connection:
In wireless models, prepare the
a. Connect the antennas that came with your NetDefend firewall to the
ANT1 and ANT2 antenna connectors in the appliance's rear panel.
b. Bend the antennas at the hinges, so that they point upwards.
7. In models with a print server, you can connect network printers as follows: a. Connect one end of a USB cable to a
USB port at the back of the unit.
If needed, you can use the provided USB extension cord.
b. Connect the other end to a printer or a USB 2.0 hub.
Warning: Verify that the USB devices' power requirement does not exceed the appliance's USB power supply capabilities. Failure to observe this warning may cause damage to the appliance and void the warranty.
For information on setting up network printers, see Setting up Network Printers on page 424.
S tting
e Up the NetDefend firewall
After you have installed the NetDefend firewall, you must set it up using the steps sh
own below.
When setting up your NetDefend firewall for the first time after installation, these steps follow each other automatically. After you have logged on and set up your password, the Setup Wizard automatically opens and displays the dialog
boxes for configuring your Internet connection. After you have configured your Internet connection, the Setup Wizard automatically displays the dialog boxes for regist d
ering your NetDefend firewall. If desired, you can exit the Setup Wizard an
perfo
rm each of these steps separately.
36 D-Link NetDefend firewall User Guide
Setting Up the NetDefend firewall
Logging on to the NetDefend Portal and setting up your password
Initial Login to the NetDefend Portal on page 39
Configuring an Internet connection
Using the Internet Wizard on page 54
Setting the Time on your NetDefend firewall
Setting the Time on the Appliance on page 397
Setting up a wireless network
(DFL-CPG310 only)
Configuring a Wireless Network on page 161
Installing the Product Key
Upgrading Your Software Product on page 379
Registering your NetDefend firewall
Registering Your NetDefend firewall on page 383
Setting up subscription services
Connecting to a Service Center on page 281
You can access the Setup Wizard at any time after initial setup, using the procedure below.
Chapter 2: Installing and Setting up the NetDefend firewall 37
Setting Up the NetDefend firewall

To access the Setup Wizard

1. Click Setup in the main menu, and click the Firmware t
The
Firmware page appears.
2. Click
The
NetDefend Setup Wizard opens with the Welcome page displayed.
end Setup Wizard. NetDef
ab.
38 D-Link NetDefend firewall User Guide
Initial Login to the NetDefend Portal
Chapter 3

Getting Started

This chapter contains all the information you need in order to get started using your NetDefend firewall.
This chapter includes the following topics:
Initial Login to the NetDefend Portal.........................................................39
Logging on to the NetDefend Portal...........................................................42
Accessing the NetDefend Portal Remotely Using HTTPS.........................44
Using the NetDefend Portal........................................................................46
Logging off.................................................................................................51

Initial Login to the NetDefend Portal

The first time you log on to the NetDefend Portal, you must set up your password.

To log on to the NetDefend Portal for the first time

1. Browse to http://my.firewall.
Chapter 3: Getting Started 39
Initial Login to the NetDefend Portal
The initial login page appears.
Type a password both in the
2.
Password and the Confirm Password fields.
Note: The password must be five to 25 characters (letters or numbers).
Note: You can change your password at any time. For further information, see
Changing Your Password.
3. Click OK.
40 D-Link NetDefend firewall User Guide
Initial Login to the NetDefend Portal
Th Welcome page displayed. e NetDefend Setup Wizard opens, with the
4. Configure y
Internet e Inte ou
Th rnet Wizard is the first part of the Setup Wizard, and it takes y through using the , see Using the Internet Wizard on page 54.
After you have com guide you th
our Internet connection using one of the following ways:
Wizard
basic Internet connection setup, step by step. For information on
Internet Wizard
pleted the Internet Wizard, the Setup Wizard continues to
rough appliance setup. For more information, see Setting Up the
NetDefend firewall.
Internet Setup
Internet Setup offers advanced setup options, such as configuring two Internet connections. To use Internet Setup, click
Internet Setup
on page 63.
Cancel and refer to Using
Chapter 3: Getting Started 41
Logging on to the NetDefend Portal

Logging on to the NetDefend Portal

Note: By default, HTTP and HTTPS access to the NetDefend Portal is not allowed from the WLAN, unless you do one of the following:
Configure a specific Using Rules on page 209.
O
r
Enable HTTPS access from the Internet. See Configuring HTTPS on pag
e 390.

To log on to the NetDefend Portal

firewall rule to allow access from the WLAN. See
1. Do one of the Browse to
http://my.firewall.
following:
Or
o log on the procedure
T through HTTPS (locally or remotely), follow
Accessing the NetDefend Portal Remotely on page 44.
42 D-Link NetDefend firewall User Guide
Logging on to the NetDefend Portal
The login page appears.
2. Type your username and password.
3. Click
Chapter 3: Getting Started 43
OK.
Accessing the TNetDefendT Portal Remotely Using HTTPS
The Welcome page appears.
Accessin
g the
NetDefend Portal Remotely Using
HTTPS
You can access the NetDefend Portal remotely (from the Internet) through HTTPS. HTTPS is a protocol for accessing a secure Web server. It is used to transfer confidential user information. If desired, you can also use HTTPS to access the NetDefend Portal from your internal network.
Note: In order to access the NetDefend Portal remotely using HTTPS, you must first do both of the following:
Configure your password, using HTTP. See
NetDefend Portal
Configure HTTPS Remote Access. See
390.
44 D-Link NetDefend firewall User Guide
on page 39.
Initial Login to the
Configuring HTTPS on page
Accessing the TNetDefendT Portal Remotely Using HTTPS
Note: Your browser must support 128-bit cipher strength. To check your browser's cipher strength, open Internet Explorer and click
cess the NetDefend Portal from your internal network
To ac
Help > About Internet Explorer.
Browse to
https://my.firewall. (Note that the URL starts with “https”, not “http”.) The NetD
To access the NetDe
Browse to ht _IP_address>:981. (Note that h The follow n
efend Portal appears.
fend Po
rtal from the Internet
tps://<firewall
t e URL starts with “https”, not “http”.)
i g things happen in the order below:
If this is your first attempt to access the NetDefend Portal through HTTPS, the certificate in the NetDefend firewall is not yet known to the browser, so the Security Alert dialog box appears.
To avoid seeing this dialog box again, install the certificate of the destination NetDefend firewall. If you are using Internet Explorer 5, do the following:
a. Click
View Certificate.
The Certificate dialog box appears, with the General tab displayed.
b. Click Install Certificate.
The
Certificate Import Wizard opens.
c. Click Next. d. Click e. Click
Next. Finish.
f. Click Yes. g. Click OK.
Chapter 3: Getting Started 45

Using the NetDefend Portal

The Security Alert dialog box reappears.
h. Click
U
sing the NetDefend Portal
Yes.
The NetDefend Portal appears.
The NetDefend Portal is a Web-based management interface, which enables yo manage and
The NetDefend Portal consists of t
T ents
able 5: NetDefend Portal Elem
Elem
ent Description
Main menu Used for navigating between the various topics (such as Reports, Security,
Main frame Displays information and controls related to the selected topic. The main
Status bar Shows your Internet connection and managed services status.
configure the NetDefend firewall operation and options.
hree major elements.
and Setup).
frame may also contain tabs that allow you to view different pages related to the selected topic.
u to
46 D-Link NetDefend firewall User Guide
Using the NetDefend Portal
Figure 9: NetDefend Portal

Main Me nu

The main menu
T
able 6: Main Menu Submenus
This s
ubmenu…
Welcome Displays general welcome information.
R
eports Provides reporting capabilities in terms of event logging, traffic
Securit y computer in
y Provides controls and options for setting the security of an
Antivirus
Services
Chapter 3: Getting Started 47
includes the following submenus.
Does this…
monitoring
the network.
Allows you to configure VStream Antivirus settings.
Allows you to control your subscription to subscription services.
, active computers, and established connections.
Using the NetDefend Portal
This subm
enu…
Network and Internet
Setup Provides a set of tools for managing your NetDefend firewall. Allows you
U
sers Allows you to manage NetDefend users.
V
PN Allows you to manage, configure, and log on to VPN sites.
Help xt-sensitive help.
Lo lows you to log off of the NetDefend Portal.
gout Al
ain Frame
M
The m frame displays the relevant data and controls pertaining to the menu tab you s are
ain and
elect. These elements sometimes differ depending on what model you
Does this…
Allows you to manage and configure your network settings connections.
to upgrade your license and firmware and to configure HTTPS access to your NetDefend firewall.
Provides conte
using. The differences are described throughout this guide.

Status Bar

The status bar is located at the bottom of each page. It displays we
ll as the date and time.
48 D-Link NetDefend firewall User Guide
the fields below, as
Using the NetDefend Portal
Tabl
e 7: Status Bar Fields
This field… Displays this…
Internet Your Internet connection status.
The connection status may be one of the following:
Connected. The NetDefend firewall is connected to the Internet.
Connected – Probing OK. Connection probing is enabled and has detected that the Internet connectivity is OK.
Connected – Probing Failed. Connection probing is enabled and has detected problems with the Internet connectivity.
Not Connected. The Internet connection is down.
Establishing Connection. The NetDefend firewall is connecting to the
Internet. Contacting Gateway. The NetDefend firewall is trying to contact the
Internet default gateway. Disabled. The Internet connection has been manu
Note: You can configure both a primary and a secondary Internet connection. When both connections are configured, the Status bar displays both statuses. For example “Internet [Primary]: Connected”. For information on configuring a secondary Internet connection, see
Configuring the Internet Connection on
page 53.
ally disabled.
Chapter 3: Getting Started 49
Using the NetDefend Portal
This field… Displays this…
Service Center
Displays your subscription services status.
Your Service Center may offer various subscription services. These include the firewall service and optional services such as Web Filtering and Email Antivirus.
Your subscription services status may be one of the following:
Not Subscribed. You are not subscribed to sec urity services.
Connection Failed. The NetDefend firewall failed to connect to the Service Center.
Connecting. The NetDefend firewall is connecting to the Service
Center.
onnected. You are connected to the Service Center, and security
C
ervices are active.
s
50 D-Link NetDefend firewall User Guide
Logging off

Logging off

Logging off terminates your administration session. Any subsequent attempt to connect to the NetDefend Portal will require re-entering of the administration pa
ssword.
To l
log off of the NetDefend Porta
Do one of the following:
If you are connected through HTTP, click
The
Logout page appears.
If you are connected through HTTPS, the
menu. Close the browser window. in the main
Logout in the main menu.
Logout option does not appear
Chapter 3: Getting Started 51

Overview

Chapter 4

Configuring the Internet Connection

This chapter describes how to configure and work with an Internet connection.
This chapter includes the following topics:
Overview....................................................................................................53
Using the Internet Wizard ..........................................................................54
Using Internet Setup...................................................................................63
Setting Up a Dialup Modem....................................................................... 84
Viewing Internet Connection Information..................................................87
Enabling/Disabling the Internet Connection...............................................88
Using Quick Internet Connection/ Di sconnection.......................................90
Configuring a Backup Internet Connection................................................90
O
verview
Yo nection before you can access the Internet
u must configure your Internet con
through the NetDefend firewall. You can configure your Internet connection using any of the follow
Setup Wizard. Guides you through the NetDefend firewall setup step by step. The first part of the Setup Wizar information on the Setup Wizard, see Setting Up the NetDefend firew
Internet Wizard
process step b
ing setup tools:
d is the Internet Wizard. For further
all.
. Guides you through the Internet connection configuration
y step.
Internet Setup. Offers the following advanced setup options:
Configure two Internet connections.
For information, see
Configuring a Backup Internet Connection on page 90.
Enable Traffic Shaper for traffic flowing through the connection.
Chapter 4: Configuring the Internet Connection 53

Using the Internet Wizard

For information on Traffic Shaper, see Using Traffic Shaper on page 151. Configure a dialup Internet connection.
Before uring the co inform
Using rnet Wizard
config nnection, you must first set up the modem. For ation, see
Setting Up a Dialup Modem
on page 84.
the Inte
The Internet Wizard allows connection quickly er-friendly interface. It lets you to
and easily through its us
you to configure your NetDefend firewall for Internet
choose between the following three types of broadband connection methods:
Direct LAN C
onnection
Cable Modem
PPTP or PPPoE dialer
Note: The first time you log on to the NetDefend Portal, the Internet automatic the pro
To set up the Int
1. Click Network in the main menu, and click the tab.
ally as part of the Setup Wizard. In this case, you should skip to st
cedure below.
ernet connection using the Internet Wizard
Internet
Wizard starts
ep 3 in
The
Internet page appears.
2. Click
54 D-Link NetDefend firewall User Guide
Internet Wizard.
Using the Internet Wizard
The Internet Wizard opens with the Welcome page displayed.
3. Click
Next.
The Internet Connection Method dialog box appears.
4. Select the Internet connection method you want to use for connecting to the Internet.
Chapter 4: Configuring the Internet Connection 55
Using the Internet Wizard
Note: If you selected PPTP or connect to the Internet.
PPPoE dialer, do not use your dial-up software to
5. Click Next.
U
sing a Direct LAN Connection
No further settings are required for a direct LAN (Local Area Network) connection. The Confirmation screen appears.
1. Click
Next.
he system attempts to connect to the Internet via the selected connection. T
The
Connecting… screen appears.
56 D-Link NetDefend firewall User Guide
Using the Internet Wizard
At the end of the connection process the Connected screen appears.
2. Click
Finish.
Chapter 4: Configuring the Internet Connection 57
Using the Internet Wizard

Using a Cable Modem Connection

If you selected the Cable Modem connection method, the Identification dialog box appears.
1.
If your ISP requires a specific hostname for authentication, type it in the
Name
field.
The ISP will supply you with the proper hostname, if required. Most ISP require a speci
fic hostname.
Host
s do not
2. A MAC address is a 12-digit identifier assigned to every network device. If your ISP restricts connections to specific, recognized MAC addresses, they will instruct you to enter the MAC address. Otherwise, you may leave this field blank.
If your ISP requires the MAC address, do either of the following:
Click
This Computer to automatically "clone" the MAC address of your
computer to the NetDefend firewall.
Or
If the ISP requires authentication using the MAC address of a different
computer, enter the MAC address in the
58 D-Link NetDefend firewall User Guide
MAC cloning field.
Using the Internet Wizard
3. Click Next. The
Confirmation screen appears.
4. Click Next. The system attempts to connect to the Internet. The
Connecting… screen appears. At the end of the connection process the
Connected screen appears.
5. Click Finish.

Using a PPTP or PPPoE Dialer Connection

If you selected the PPTP or PPPoE dialer connection method, the DSL Connection Type
dialog box appears.
1. Select the connection method used by your DSL provider.
Note: Most xDSL providers use PPPoE. If you are uncertain regarding which connection method to use contact your xDSL provider.
2. Click Next.
Chapter 4: Configuring the Internet Connection 59
Using the Internet Wizard

Using PPPoE

If you selected the PPPoE connection method, the DSL Configuration dialog box appears.
Complete1. the fields using the information in the table below.
2.
Click Next. The Confirmation screen appears.
3. Click
Next.
The system attempts to connect to the Internet via the DSL connection. The
Connecting… screen appears.
At the end of the connection process the
4. Click
60 D-Link NetDefend firewall User Guide
Finish.
Connected screen appears.
Using the Internet Wizard
Table 8: PPPoE Connection Fields
In this field… Do this…
Username Type your user name.
Password Type your password.
Confirm password Type your password again.
Service Type your service name.
This field can be left blank.

Using PPTP

If you selected the PPTP connection method, the DSL Configuration dialog box appears.
1. Complete the fields using the information in the table below.
2. Click
Chapter 4: Configuring the Internet Connection 61
Next.
The
Confirmation screen appears.
Using the Internet Wizard
3. Click Next. The system attempts to connect to the Internet via the DSL connection.
Connecting… screen appears.
The At the end of the connection process the
Connected screen appears.
4. Click Finish.
Table 9: PPTP Connection Fields
In this field… Do this…
Username Type your user name.
Password Type your password.
Confirm password Type your password again.
Service Type your service name.
Serve Type the IP address of the PPTP modem.
r IP
Intern P modem.
al IP Type the local IP address required for accessing the PPT
Subnet Mask Type the subnet mask of the PPTP modem.
62 D-Link NetDefend firewall User Guide
Using Internet Setup

Using Internet Setup

Internet Setup allows you to manually configure your Internet connection.
To conf Internet connection
igure the using Internet Setup
1. Click Network in the main menu, and click the Internet tab.
2. Next to the desired Internet connection, click
Edit.
Chapter 4: Configuring the Internet Connection 63
Using Internet Setup
The Internet Setup page appears.
3. From the
Con pe
nection Type drop-down list, select the Internet connection ty
you are using/intend to use. The display
The follow
c
hanges according to the connection type you selected.
ing steps should be performed in accordance with the connection type
you have chosen.
64 D-Link NetDefend firewall User Guide
Using Internet Setup

Using a LAN Connection

1. Complete the fields using the relevant information in Internet Setup Fields on page 77.
Chapter 4: Configuring the Internet Connection 65
Using Internet Setup
New fields appear, depending on the check boxes you selected.
2. Click
Apply.
The NetDefen ar
d firewall attempts to connect to the Internet, and the Status B
displays the Internet status “Connecting”. This may take several seconds. Once the connection is made, the Status Bar displays the Internet status
“Connected”.
66 D-Link NetDefend firewall User Guide
Using Internet Setup

Using a Cable Modem Connection

1. Complete the fields using the relevant information in
page 77.
Internet Setup Fields on
Chapter 4: Configuring the Internet Connection 67
Using Internet Setup
New fields appear, depending on the check boxes you selected.
2. Click
Apply.
The NetDefend firewall attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.
68 D-Link NetDefend firewall User Guide
Using Internet Setup

Using a PPPoE Connection

1. Complete the e on
fi lds using the relevant information in Internet Setup Fields
page 77.
Chapter 4: Configuring the Internet Connection 69
Using Internet Setup
New fields appear, depending on the check boxes you selected.
2.
Click
Apply.
The NetDefend firewall attempts to connect to the Interne displays the Internet statu
s “Connecting”. This may take several seconds.
t, and the Status Bar
Once the connection is made, the Status Bar displays the Internet status “Connected”.
70 D-Link NetDefend firewall User Guide
Using Internet Setup

Using a PPTP Connection

1. Comp the relevant information in Internet Setup Fieldslete the fields using
on
page 77.
Chapter 4: Configuring the Internet Connection 71
Using Internet Setup
New fields appear, depending on the check boxes you selected.
2. Click
Apply.
The NetDefend firewall attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds.
72 D-Link NetDefend firewall User Guide
Using Internet Setup
Once the connection is made, the Status Bar displays the Internet status “Connected”.
Usin tra (BPA
g a Tels ) Connection
this Internet re subscribed to Telstra® BigPond™
Use connection type only if you a Internet. Telstra BigPond is a trademark of Telstra Corporation Limited.
1. Complete the fields using the relevant information in Internet Setup Fields on page 77.
Chapter 4: Configuring the Internet Connection 73
Using Internet Setup
New fields appear, depending on the check boxes you selected.
2. Click
Apply.
The NetDefend firewall attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This may take several seconds.
Once the connection is made, the Status Bar displays the Internet status “Connected”.
74 D-Link NetDefend firewall User Guide
Using Internet Setup

Using a Dialup Connection

To use this connection type, you must first set up the dialup modem. For information, see
Setting Up a Dialup Modem on page 84.
1. Complete the fields using the relevant information in
Internet Setup Fields on
page 77.
Chapter 4: Configuring the Internet Connection 75
Using Internet Setup
New fields appear, depending on the check boxes you selected.
2. Click
Apply.
The NetDefend firewall attempts to connect to the Internet, and the Status Bar displays the Internet status “Connecting”. This m
On ternet status
ce the connection is made, the Status Bar displays the In
ay take several seconds.
“Connected”.
76 D-Link NetDefend firewall User Guide
Using Internet Setup

Using No Connection

If you do not have an Internet connection, set the connection type to None.
Click Apply.
Table 10In: Internet Setup Fields
this field… Do this…
Username Type your user name.
Pass
word Type your password.
C
onfirm password Type your pas sword.
Servi
ce Type your service name.
If your ISP has not provided you with a service name, leave this field empty.
Server IP If you selected PPTP, type the IP address of the PPTP server as given
by your ISP.
If you selected Telstra (BPA), type the IP address of the Telstra authentication server as given by Telstra.
Phone Number If you selected Dialup, type the phone number that the modem should
dial, as given by your ISP.
Chapter 4: Configuring the Internet Connection 77
Using Internet Setup
In this field… Do this…
Connect on demand
When no higher priority connection is available
On outgoing activity
Select this option if you do not want the dialup modem to be constantly connected to the Internet. The modem will dial a connection only under certain conditions.
This option is useful when configuring a dialup backup connection. For information, see
Setting Up a Dialup Backup Connection on page 92.
Select this option to specify that the dialup modem should only dial a connection if no other connection exists, and the NetDefend firewall is not acting as a Backup appliance.
If another connection opens, the dialup modem will disconnect.
For information on configuring the appliance as a Backup or Master, see Configuring High Availability on page 119.
Select this option to specify that the dialup modem should only dial a connection if no other connection exists, and there is outgoing activity (that is, packets need to be transmitted to the Internet).
If another connection opens, or if the connection times out, the dialup modem will disconnect.
Idle timeout Type the amount of time (in minutes) that the connection can remain idle.
Once this period of time has elapsed, the dialup modem will disconnect.
Obtain IP address automatically
Clear this option if you do not want the NetDefend firewall to obtain an IP address automatically using DHCP.
(using DHCP)
IP Address Type the static IP address of your NetDefend firewall.
Subnet Mask Select the subnet mask that applies to the static IP address of your
NetDefend firewall.
78 D-Link NetDefend firewall User Guide
Using Internet Setup
In this field… Do this…
Default Gateway Type the IP address of your ISP’s default gateway.
Name Servers
O
btain Domain
N
ame Servers
auto
matically
Obt
ain WINS
Ser
ver
auto
matically
Clear this option if you want the NetDefend firewall to obtain an IP address automatically using DHCP, but not to automatically configure DNS servers.
Clear this option if you want the NetDefend firewall to obtain address automatically using DHCP, but not to automatically WINS server.
Primary DNS Type the Primary DNS server IP address. Server
econdary DNS Type the Secondary DNS server IP address.S
Server
WINS Server Type the WINS server IP address.
QoS
Shape Upstream: Link Rate
Select this option to enable Traffic Shaper for outgoing traffic. Then type a rate (in kilobits/second) slightly lower than your Internet connection's maximum measured upstream speed in the field provided.
an IP
configure the
It is recommended to try different rates in order to determine which one provides the best results.
For information on using Traffic Shaper, see
Using Traffic Shaper on
page 151.
Chapter 4: Configuring the Internet Connection 79
Using Internet Setup
In this field… Do this…
Shape Downs eam: Link
tr
R
ate
Select this option to enable Traffic Shaper for incoming traffic. Then type a rate (in kilobits/second) slightly lower than your Internet connection's maximum measured downstream speed in the field provided.
It is recommended to try different rates in order to determine which one
s the best results.
provide
Note: Traffic Shaper cannot control the number or type of packets it receives from the Internet; it can only affect the rate of incoming traffic dropping received packets. This makes the shaping of inbound traffic less accurate than the shaping of outbound traffic. It is therefore recommended to enable traffic shaping for incoming traffic onl
y if
necessary.
For information on using Traffic Shaper, see
Using Traffic Shaper on
page 151.
A
dvanced
E
xternal IP If you selected PPTP, type the IP address of the PPTP client as given by
your ISP.
by
If you selected PPPoE, this field is optional, and you do not have to fill it in unless your ISP has instructed y
ou to do so.
MTU This field allows you to control the maximum transmission unit size.
As a general recommendation you should leave this field empty. If however you wish to modify the default MTU, it is recommended that you consult with your ISP first and use MTU values between 1300 and 1500.
80 D-Link NetDefend firewall User Guide
Using Internet Setup
In this field… Do this…
MAC Cloning A MAC address is a 12-digit identifier assigned to every network device. If
your ISP restricts connections to specific, recognized MAC addresses, you must select this option to clone a MAC address.
Note: When configuring MAC cloning for the secondary Internet
ection, the DMZ/WAN2 port must be configured as WAN2; otherwise
conn this field is disabled. For information on configuring ports, see
on page 145.
Ports
H
ardware MAC This field displays the NetDefend firewall's MAC address.
Addre
ss
This field is read-only
.
Managing
Cloned MAC Address
High Availability
Do not connect if this gateway is in passive state
Dead Connection Detection
Do one of the following:
Click
This Computer to automa
your computer to the NetDefe
If the ISP requires authentica different computer, type the MAC addr
tically "clone" the MAC address of
nd firewall.
tion using the MAC address of a
ess in this field.
Note: In the secondary Internet connection, this field is enabled only if the DMZ/WAN2 port is set to WAN2.
The High Availability area only appears in NetDefend with Power Pack.
If you are using High Availability (HA), select this option to specify that the gateway should connect to the Internet only if it is the Active Gateway in the HA cluster.
This field is only enabled if HA is configured.
For information on HA, see
Configuring High Availability on page 119.
Chapter 4: Configuring the Internet Connection 81
Using Internet Setup
In this field… Do this…
P Select this option to automatically detect loss of connectivity to the default
robe Next Hop
gateway. If you selected LA default gateway. I
f you selected PPTP, PPPoE, or Dialup, this is done by
sending PPP echo reply (LCP) messages to the PPP peer.
N, this is done by sending ARP requests to the
By default, if the defau
lt gateway does not respond, the Internet
connection is considered to be down.
If it is deter
mined that the Internet connection is down, and two Internet connections are defined, a failover will be performed to the second Internet connection, ensuring continuous Internet connectivity.
This option is selected by default.
82 D-Link NetDefend firewall User Guide
Using Internet Setup
In this field… Do this…
Connection Probing Method
While the
Probe Next Hop option checks the availability of the next hop router, which is usually at your ISP, connectivity to the next hop router does not always indicate that the Internet is accessible. For example, if there is a problem with a different router at the ISP, the next hop will be reachable, but the Internet might be inaccessible. Connection probing is a way to detect Internet failures that
Specify what method to use for probing the connection
are more than one hop away.
, by selecting one
of the following:
None. Do not perform Internet connection probing. Next hop
probing will still be use
d, if the Probe Next Hop check box is
selected. This is the default value. Ping Addresses. Ping anywhere from one to three servers
specified by IP ad for 45 seconds no the Internet connection is con
pinged, that are a good indica that are not likely to fail simu
dress or DNS name in the 1, 2, and 3 fields. If
ne of the defined servers respond to pinging,
sidered to be down.
d if you have reliaUse this metho
ble servers that can be
tor of Internet connectivity, and
ltaneously (that is, they are not at
the same location).
Probe DNS Servers. Probe the primary a servers. If for 45 seconds neither gate
nd secondary DNS
way responds, the Internet connection is considered to be down. Use this method if the availability of your DNS servers is a good indicator for the availability of Internet connectivity.
Probe VPN Gateway (RDP). Send RDP echo requests to up to
three Check Point VPN gateways specified by IP address or DNS name in the
1, 2, and 3 fields. If for 45 seconds none of the defined gateways respond, the Internet connection is considered to be down. Use this option if you have Check Point VPN gateways, and you want loss of connectivity to these gateways to trigger ISP failover to an Internet connection from which these gateways are reachable.
Chapter 4: Configuring the Internet Connection 83
Setting Up a Dialup Modem
In this field… Do this…
1, 2, 3
If you chose the addresses or DNS names of the desired servers.
If you chose the the IP addresses or DNS names of the desired VPN gateways.
You can clear a field by clicking
Ping Addresses connection probing method, type the IP
Probe VPN Gateway (RDP) connection probing method, type
Clear.

Setting Up a Dialup Modem

You can use a dialup modem as a primary or secondary Internet connection me ess is unavailable.
thod. This is useful in locations where broadband Internet acc
When used as a backup Internet connection, the modem can be automatically disconnected when not in use. For information on setting up a dialup backup connection, see
To
set up a dialup modem
1. Connect a r port.
Setting Up a Dialup Backup Connection on page 92.
egular or ISDN dialup modem to your NetDefend firewall's serial
For information on locating the serial port, see Rear Panel.
2.
Click
Network in the main menu, and click the Ports tab.
84 D-Link NetDefend firewall User Guide
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