i
Information in this document is subject to change without notice. Reproduction in any manner
whatsoever, without the written permission of D-Link Corporation, is strictly forbidden.
Trademarks used in this text: D-Link and the D-LINK logo are trademarks of D-Link Corporation;
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. D-Link Corporation disclaims any proprietary interest in
trademarks and trade names other than its own.
© 2020 D-Link Corporation. All rights reserved.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
D-Link Corporate
17595 Mt. Hermann Street
Fountain Valley, CA 92708
(800) 326-1688
CE Mark Warning
This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may
cause radio interference.
VCCI Warning
この装置は、クラスA機器です。この装置を住宅環境で使用すると電波妨害を引き起こすことがありま
す。この場合には使用者が適切な対策を講ずるよう要求されることがあります。 VCCI－A
BSMI Notice
此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，在此種情況下，使用者會被要求採
取某些適當的對策。
Safety Compliance
Warning: Class 1 Laser Product: When using a fiber optic media expansion module, never look at the
transmit laser while it is powered on. In addition, never look directly at the fiber TX port and fiber cable
ends when they are powered on.
Avertissement: Produit Laser de Classe 1: Ne regardez jamais le laser tant qu’il est sous tension. Ne
regardez jamais directement le port TX (Tramsmission) à fibres optiques et les embouts de câbles à
fibres optiques tant qu’ils sont sous tension.
ii
1 Table of Contents
1. Introduction................................................................................................. 1
1.1 Audience ............................................................................................................ 1
1.2 Other Documentation ......................................................................................... 1
1.3 Conventions ....................................................................................................... 1
1.4 Notes, Notices, and Cautions .............................................................................. 1
2 Product Introduction ....................................................................................... 2
2.1 Terms and Concepts ............................................................................................ 2
3 Getting Started with Nuclias ........................................................................... 4
3.1 Creating an Account ............................................................................................ 4
3.2 Logging In To Nuclias ........................................................................................... 5
3.3 Adding a Device .................................................................................................. 6
3.3.1 Adding a Single Device ...................................................................................................... 6
3.3.2 Bulk Adding Devices to Inventory ..................................................................................... 7
3.3.3 Bulk Assigning Devices to Sites ......................................................................................... 7
3.3.4 Adding a Device from QR Code ......................................................................................... 8
3.4 Managing With Nuclias ....................................................................................... 9
4 Accessing the Nuclias Portal ........................................................................... 10
4.1 Logging in to Nuclias ......................................................................................... 10
4.2 Logging Out of Nuclias ...................................................................................... 10
5 Interface Overview ........................................................................................ 11
5.1 Global Toolbar .................................................................................................. 12
5.1.1 Site Menu ........................................................................................................................ 12
5.1.1.1 Selecting a Site ............................................................................................................ 12
5.1.2 Account Menu ................................................................................................................ 13
5.1.2.1 Editing a User Profile .................................................................................................. 13
5.1.2.2 Sending A User Profile Snapshot by Email .................................................................. 15
5.1.2.3 Deleting a User Account ............................................................................................. 15
5.1.3 Language Menu .............................................................................................................. 16
5.1.3.1 Changing the Portal Language .................................................................................... 16
5.2 Management Toolbar ........................................................................................ 16
iii
6 Dashboard ..................................................................................................... 17
6.1 Customizing the Overview ................................................................................ 17
6.2 Sending A Dashboard Snapshot by Email ........................................................... 19
7 Monitor ......................................................................................................... 21
7.1 Switch .............................................................................................................. 21
7.1.1 Devices ............................................................................................................................ 21
7.1.1.1 Customizing the Device Monitor Overview ................................................................ 21
7.1.1.2 Downloading Device Monitoring Logs ........................................................................ 22
7.1.1.3 Changing the Device Site and Profile .......................................................................... 22
7.1.1.4 Changing the Device Connection Type to DHCP ......................................................... 22
7.1.1.5 Changing the Device Connection to Static IP .............................................................. 23
7.1.1.6 Viewing and Customizing the Switch Performance Summary .................................... 23
7.1.1.7 Viewing and Customizing the Switch Port Status Overview ....................................... 24
7.1.1.8 Viewing and Customizing The Switch Power Consumption Overview ........................ 26
7.1.1.9 Performing a Device Ping Test..................................................................................... 26
7.1.1.10 Performing a MAC Forwarding Table Test ............................................................... 27
7.1.1.11 Performing a Cable Test .......................................................................................... 27
7.1.1.12 Performing a Port Cycle Test ................................................................................... 27
7.1.1.13 Performing a Blink LED Test .................................................................................... 27
7.1.1.14 Manually Rebooting a Device ................................................................................. 27
7.1.1.15 Adding a License Key to a Device ............................................................................ 28
7.1.1.16 Deleting a License Key From a Device ..................................................................... 28
7.1.2 Clients ............................................................................................................................. 29
7.1.2.1 Customizing the Client Monitor Overview .................................................................. 29
7.1.2.2 Downloading Client Monitoring Logs ......................................................................... 29
7.1.3 Event Logs ....................................................................................................................... 30
7.1.3.1 Filtering Event Log Parameters ................................................................................... 30
7.1.3.2 Downloading Event Logs ............................................................................................. 30
7.2 Map ................................................................................................................. 31
7.2.1 Navigating the Map ........................................................................................................ 31
7.2.2 Navigating Sites on the Map Using the Site List .............................................................. 32
7.3 Floor Plans ....................................................................................................... 34
7.3.1 Adding a Floor Plan ......................................................................................................... 34
7.3.1 Editing Floor Plan ............................................................................................................ 34
7.3.1.1 Adding Devices to a Floor Plan ................................................................................... 34
7.3.1.2 Removing Devices from a Floor Plan .......................................................................... 35
iv
Editing a Floor Plan Name ........................................................................................... 36
7.3.1.3
7.3.1.4 Adding a Custom Floor Plan Image ............................................................................. 37
7.3.1.5 Removing a Custom Floor Plan Image ........................................................................ 37
7.3.2 Deleting a Floor Plan ....................................................................................................... 38
8 Configure – Switch ......................................................................................... 39
8.1 Profiles ............................................................................................................. 39
8.1.1 Creating a Profile ............................................................................................................ 39
8.1.2 Deleting a Profile ............................................................................................................ 40
8.1.3 Deleting Multiple Profiles ............................................................................................... 40
8.1.4 Configuring Switch Port Settings ..................................................................................... 40
8.1.4.1 Customizing the Profile Port Configuration Overview ................................................ 41
8.1.4.2 Configuring Profile Port Settings For One or More Switch Ports ................................ 41
8.1.4.3 Aggregating Multiple Switch Profile Ports .................................................................. 43
8.1.4.4 Splitting Aggregated Switch Ports ............................................................................... 44
8.1.4.5 Mirroring Port Traffic to Another Switch Profile Port ................................................. 45
8.1.4.6 Undoing Port Traffic Mirroring .................................................................................... 45
8.1.4.7 Adding a Tag to One or More Switch Profile Ports ...................................................... 46
8.1.4.8 Removing a Tag From One or More Switch Ports ....................................................... 47
8.1.5 Configuring Switch Profile Port Schedules ...................................................................... 47
8.1.5.1 Creating a Switch Port Schedule ................................................................................. 47
8.1.5.2 Editing a Switch Port Schedule.................................................................................... 48
8.1.5.3 Deleting a Switch Port Schedule ................................................................................. 50
8.1.6 Configuring Basic Switch Profile Settings ........................................................................ 50
8.1.6.1 Configuring Management VLAN Membership ............................................................ 50
8.1.6.2 Configuring Spanning Tree Protocol (STP) Functionality............................................. 51
8.1.6.3 Configuring Internet Group Management Protocol (IGMP) Snooping Functionality .. 51
8.1.6.4 Configuring DHCP Server Screening ............................................................................ 52
8.1.6.5 Configuring Voice VLAN Functionality ........................................................................ 53
8.1.6.6 Configuring Jumbo Frame ........................................................................................... 54
8.1.6.7 Configuring Quality of Service Settings .......................................................................... 54
8.1.7 Configuring Switch Profile IPv4 ACL Settings .................................................................. 56
8.1.7.1 Creating IPv4 Access Control Policy Rules ................................................................... 56
8.1.7.2 Editing IPv4 Access Control Policy Rules ..................................................................... 57
8.1.7.3 Deleting IPv4 Access Control Policy Rules ................................................................... 58
8.1.7.4 Moving IPv4 Access Control Policy Rules .................................................................... 58
8.1.8 Configuring Access Policies ............................................................................................. 59
8.1.8.1 Creating an Access Policy ............................................................................................ 59
8.1.8.2 Configure a Guest VLAN .............................................................................................. 60
v
Pushing Configuration Changes ...................................................................................... 61
8.1.9
8.2 Devices ............................................................................................................. 61
8.2.1 Filtering Device Information ........................................................................................... 61
8.2.2 Adding a Single Device .................................................................................................... 62
8.2.3 Bulk Adding Multiple Devices to the Inventory .............................................................. 63
8.2.4 Bulk Adding and Registering Multiple Devices to a Site ................................................. 63
8.2.5 Adding a Tag to One or More Devices ............................................................................ 64
8.2.6 Removing a Tag From One or More Devices ................................................................... 65
8.2.7 Editing a Device .............................................................................................................. 65
8.2.8 Deleting a Device ............................................................................................................ 65
8.2.9 Deleting Multiple Devices ............................................................................................... 66
8.2.10 Download the Device List ............................................................................................... 66
8.3 Switch Ports ..................................................................................................... 67
8.3.1 Customizing the Switch Ports Configuration Overview .................................................. 67
8.3.2 Configuring Local Port Settings for One or More Switch Ports ....................................... 68
8.3.3 Aggregating Switch Ports ................................................................................................ 70
8.3.4 Splitting Aggregated Switch Ports ................................................................................... 71
8.3.5 Mirroring Port Traffic to Another Switch Port ................................................................. 71
8.3.6 Undoing Port Traffic Mirroring ........................................................................................ 72
8.3.7 Adding a Tag to One or More Switch Ports ..................................................................... 72
8.3.8 Removing a Tag from One or More Switch Ports ............................................................ 73
9 Reports .......................................................................................................... 74
9.1 Change Log ....................................................................................................... 74
9.1.1 Searching for Change Events ........................................................................................... 74
9.1.2 Downloading Change Logs .............................................................................................. 75
9.2 Switch .............................................................................................................. 75
9.2.1 Filtering the Switch Logs ................................................................................................. 75
9.2.2 Sending Switch Logs by Email ......................................................................................... 75
9.2.3 Download Archived Switch Logs ..................................................................................... 76
9.2.4 Download Switch Logs .................................................................................................... 76
9.3 Alerts ............................................................................................................... 77
9.3.1 Acknowledging Unprocessed Alerts ............................................................................... 77
9.3.2 Deleting Unprocessed Alerts .......................................................................................... 77
9.3.3 Deleting Processed Alerts ............................................................................................... 78
9.3.4 Searching for Alerts......................................................................................................... 78
9.4 Licenses ............................................................................................................ 79
vi
Filtering the License Logs ................................................................................................ 79
9.4.1
9.4.2 Downloading License Logs .............................................................................................. 79
10 Settings ...................................................................................................... 79
10.1 Account Management ....................................................................................... 80
10.1.1 Inviting a New User ......................................................................................................... 80
10.1.2 Editing an Existing User................................................................................................... 81
10.1.2.1 Editing a User Name ............................................................................................... 81
10.1.2.2 Editing a User’s Access Privilege ............................................................................. 82
10.1.3 Searching for a User ........................................................................................................ 82
10.1.4 Deleting a User ............................................................................................................... 83
10.2 Organization Management ................................................................................ 83
10.2.1 Creating a New Organization .......................................................................................... 83
10.2.2 Adding A Site to an Organization .................................................................................... 83
10.2.3 Adding A Site Tag to an Organization .............................................................................. 84
10.2.4 Invite Users to an Organization ....................................................................................... 85
10.2.5 Searching for an Organization ......................................................................................... 86
10.2.6 Deleting an Organization ................................................................................................ 86
10.3 License Management ........................................................................................ 86
10.3.1 Adding a License Key ...................................................................................................... 86
10.3.2 Bulk Adding Multiple Licenses ........................................................................................ 86
10.3.3 Searching for a License Key ............................................................................................. 87
10.3.4 Viewing the License History ............................................................................................ 88
10.3.5 Downloading License Key List ......................................................................................... 88
10.4 Inventory .......................................................................................................... 88
10.4.1 Adding and Registering a Single Device to a Site ............................................................ 89
10.4.2 Adding a Single Device to the Inventory ......................................................................... 89
10.4.3 Bulk Adding Multiple Devices to the Inventory .............................................................. 90
10.4.4 Bulk Adding and Registering Multiple Devices to a Site ................................................. 91
10.4.5 Deleting a Device from the Inventory ............................................................................. 92
10.4.6 Searching for a Device .................................................................................................... 92
10.4.7 Exporting the Inventory List ............................................................................................ 93
10.5 Firmware .......................................................................................................... 93
10.5.1 Setting an Automatic Upgrade Window ......................................................................... 94
10.5.2 Setting a Custom Device Upgrade Time .......................................................................... 94
10.5.3 Performing a Manual Firmware Upgrade ....................................................................... 95
10.6 Alert Settings .................................................................................................... 96
vii
Configuring Alert Notifications ....................................................................................... 96
10.6.1
10.7 Add Device ....................................................................................................... 97
11 Help ........................................................................................................... 98
11.1 Contact Us ........................................................................................................ 98
11.1.1 Contacting Nuclias Support ............................................................................................ 98
viii
1. Introduction
Menu Name > Menu
Device > Port > Port
The manual is organized according the menu layout of the Nuclias Portal interface.
1.1 Audience
This reference manual is intended for network administrators and other IT professionals
responsible for managing network devices using the Nuclias Portal. This manual is written in a
way that assumes that you already have a basic knowledge of modern networking principles.
1.2 Other Documentation
The documents below are a further source of information with regards to configuring and
troubleshooting Nuclias Portal. All the documents are available on either the D-Link or Nuclias
website. Other documents related to Nuclias Portal are:
• Nuclias Switch User Manual
1.3 Conventions
Convention Description
Boldface Font
Initial capital letter Indicates a window name. Names of keys on the keyboard
Option
Indicates a button, a toolbar icon, menu, or menu item. For
example: Open the File menu and choose Cancel. Used for
emphasis. May also indicate system messages or prompts
appearing on screen. For example: You have mail. Bold font
is also used to represent file names, program names, and
commands. For example: Use the Copy command.
have initial capitals. For example: Click Enter.
Indicates the menu structure.
Properties means the Port Properties menu option under
the Port menu option that is located under Device.
Table 1-1
1
1.4 Notes, Notices, and Cautions
Below are examples of the three types of indicators used in this manual. When making changes
to Nuclias Portal using the information in this document, you should pay special attention to
these indicators. Each example below provides an explanatory remark regarding each type of
indicator.
NOTE: A note indicates important information that helps you make better use of
your device.
NOTICE: A notice indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A caution indicates a potential for property damage, personal injury, or
death.
1
2 Product Introduction
D-Link Nuclias is a cloud-hosted platform that removes the cost and complexity involved with
owning and maintaining your own wireless infrastructure.
D-Link Nuclias Portal platform is accessed via web browser, but can also be managed through
the iPad app. The Nuclias Portal is divided into organizations, allowing devices to be grouped
in Site Tags and Sites based on their physical location. Profiles are used to configure devices
as a group. Users may also be given access to the Nuclias Portal based on their roles and
privileges, allowing access only to parts of the platform that are required.
The Nuclias Portal simplifies the management of your wireless and wired network, reducing the
need for dedicated support staff, and allowing large numbers of devices to be managed from a
single interface. Devices can be pre-registered, allowing them to be installed on site without
requiring dedicated IT personnel. This reduces installation costs and simplifies network
management, making the Nuclias Cloud an ideal solution for both wired and wireless network.
2.1 Terms and Concepts
The following section provides a brief introduction and description of the terms and concepts
used in this product.
Service Provider (SP): A Service Provider is an instance that sells the D-Link Nuclias service
to customers and is responsible for providing user accounts (through invitation), and provision
devices and licenses to subscribed organizations. A Service Provider can also assist in
configuring an organization on request. Structurally, an SP operates at the highest level, one
level higher than an MSP.
Managed Service Provider (MSP): A Managed Service Provider (MSP) or Systems Integrator
(SI) is an instance that sells the Nuclias service to client organizations. A Managed Service
Provider can provision multiple organizations and can manage all organizations under it. A MSP
cannot manage another MSP or its affiliated organizations. Structurally, an MSP operates one
level higher than an organization.
Organization (Org.): An organization is a business entity that subscribes to the D-Link Nuclias
Cloud through a SP or MSP to provide wireless access to its branches. An organization may
manage itself or can request the Service Provider or MSP to manage the organization. An
organization cannot manage other organizations on the same level. Within the Nuclias structure,
2
organizations are considered clients. Examples of organizations include, branch offices,
An administrator has full access to all elements of the Portal
only access to configurations and
re or edit devices, users, or
only access to analysis only and
site managers who only require organization
restaurants, medium-sized offices.
Site Tag: A Site Tag is a label for structurally organizing and visualizing an organization. Site
Tags act as branches, with each Site Tag being able to carry one or more Sites. For example,
an organization with activities in multiple geographical areas can use Site Tags to easily identify
and manage regional branches.
Site: A Site is a label representing a physical location. Sites are used to group devices together
for easier management. Sites can also be associated with a Site Tag, in which case the Site
will branch of from the Site Tag. Examples of Sites include cities, branch offices, and work floors,
depending on the size and scope of the organization.
Profile: Profiles are a set of general configuration settings that can be applied to all devices
associated with the Profile so all devices are configured identically as a group. Profiles can be
set up to cater to specific purposes and can be applied across different Sites and Site Tags.
Examples of Profiles include customer Wi-Fi with limited access, a secure office network, and
public Wi-Fi with captive portal login.
Privileges: Privileges determines to what extent the user can actively manage, ranging from
full access to viewing only. Some elements of the Portal interface may be locked depending on
the selected privilege. Refer to the overview below for a list of all available privileges.
Admin
interface and has full management capabilities.
Editor
Monitor
Viewer
An editor shares similar rights as an administrator, but cannot add
or delete devices, users, or organizations.
A monitor is limited to read-
analysis, and cannot configu
organizations.
A viewer is restricted to read-
cannot configure or edit devices, users, or organizations. This is
primarily for on-
statistics.
3
3 Getting Started with Nuclias
This section is designed to provide new users with instructions on how to get started with the
D-Link Nuclias Cloud. This covers the basic requirements for using Nuclias, including how to
create an account and adding a new device using the provided Default Profile template that
sets up a Wi-Fi network with recommended settings.
3.1 Creating an Account
Access to the D-Link Nuclias Cloud can be obtained by signing up for a free Nuclias account.
1. Go to www.nuclias.com and click Login.
2. Click Create Account.
3. Select a server region and customer service country and click Next.
Server Region
Country
4. Fill out the required information:
Select which server region to store your data on.
Select a country for local support. If your country is not
listed, choose the country closest to your area.
4
Email
Full Name
Enter your email address. This is also your user name
to log into the Nuclias Portal interface.
Enter your full name
Password
Enter your account password.
Confirm Password
Organization Name
Region
Timezone
Address
3. Click Create Account.
4. You will receive an email containing a verification link. Once verified, you can now log
into the Nuclias Portal interface using your account email address and password.
Confirm your password.
Enter your organization name. This will automatically
create an organization with this name.
Select a region. This will automatically create a Site
using this region.
Select a time zone.
Enter your address.
3.2 Logging In To Nuclias
1. In a web browser, go to login.nuclias.com.
2. Enter your registration email address and password.
3. Click Log In.
5
3.3 Adding a Device
In order to be able to manage the network, devices need be added to the organization and
assigned to Sites. There are multiple ways of adding devices to an organization.
3.3.1 Adding a Single Device
With all the configuration settings done, devices can be added to the organization. Devices are
linked to a Site and a Profile to automatically retrieve their configuration settings.
1. Navigate to the Configure > Access Point > Profiles page.
2. Click Add device.
3. Fill out the required information.
Device UID
Device name
Site
Profile
License Key [Optional] Enter the device license key.
Enter the device’s Unique Identifier (UID) found on the
label printed on the device.
The UID may be listed in the format XXXX-XXXX-
XXXX or XXXXXXXXXXXX. When entering the UID,
do not include dashes.
Enter a name for the device.
Select a Site to link this device to.
Select a Profile for this device. The device will use the
settings configured in that profile.
Note: Every new device will be issued a one year free
license key. Once expired, an additional license must
be purchased to continue using the device.
3. Click Save when you are done.
6
3.3.2 Bulk Adding Devices to
Inventory
Devices can be bulk imported and added to Inventory to be assigned to a Site later.
1. Navigate to the Configure > Switch > Profiles page.
2. Click Bulk import.
3. [Optional] Download the reference sample template.
4. Click Browse.
5. Locate the CSV-formatted file containing the UIDs of the devices.
Note: To add devices to the inventory, use the following format:
[UID]
6. Click Upload.
3.3.3 Bulk Assigning Devices to Sites
Devices can be bulk imported and immediately registered to a Site.
1. Navigate to the Configure > Switch > Profiles page.
2. Click Bulk import.
7
3. [Optional] Download the reference sample template.
4. Click Browse.
5. Locate the CSV-formatted file containing the UIDs of the devices.
Note: To directly register devices to a Site, use the following format:
[UID][Device Name][Profile Name][Site][License Key]
6. Click Upload.
3.3.4 Adding a Device from QR Code
Devices can be imported and immediately registered to a Site by scanning the QR code on the
back or bottom of the device.
8
3.4 Managing With Nuclias
With the everything now set up, you can now start expanding and managing your network using
Nuclias. There are several ways you can manage your network, refer to the following overview
for more information.
• To view the real-time status of the network and at-a-glance information, refer to the
Dashboard section.
• To monitor the organization and device activity, refer to the Monitor section.
• To visually structure organizations and manage devices using maps and floor plans,
refer to the Map and Floor Plans sections.
• To create, edit, and manage Profiles for device group configuration, refer to the
Profiles section.
• To manage devices and perform device-specific configurations, refer to the Devices
section.
• To create, edit, and manage organizations, Site Tags, and Sites, refer to the
Organization Management section.
• To create, edit, and manage user accounts, refer to the Account Management
section.
9
4 Accessing the Nuclias Portal
4.1 Logging in to Nuclias
1. In a web browser, go to login.nuclias.com.
2. Enter your registration email address and password.
3. Click Log In.
4.2 Logging Out of Nuclias
1. Click the user name in the top-right corner.
2. Click Logout.
Note: Clicking Logout will immediately send the user back to the login page and will not
prompt for confirmation.
10
5 Interface Overview
Provides access to the organization and site selection
Provides access to the various device management,
The interactive workspace to manage and configure
through the Nuclias Portal. Information and options
Section Item Description
A Global Toolbar
menu as well as alerts, user account, and language menu.
B Management
Toolbar
C Workspace
11
report, and inventory sections.
displayed in the workspace depend on the currently active
management section.
5.1 Global Toolbar
5.1.1 Site Menu
The Site menu is used to select a Site or Site Tag within the selected organization, and may
only contain selected sites, depending on the privilege of the account that you have logged in
with. Site Tags and Sites are an easy way of grouping devices within an organization and allow
for multiple devices to be configured more easily. For most configuration options, it is necessary
to select a Site to manage. Site Tags are marked by a tag icon, while Sites are marked by a
single pin icon.
5.1.1.1 Selecting a Site
By selecting a specific Site, users can view network activity, client information, and at-a-glances
for the selected Site. Certain management features are also handled on the Site-level.
1. From the Global Toolbar, click the Site menu.
2. [Optional] Click a Site Tag to only show Sites associated with that Site Tag or click All to
show all Sites.
3. Click the Site name.
Note: Only information for that Site will be shown in the dashboard and management
sections.
12
5.1.2 Account Menu
The account menu contains the User Profile and Logout options and can be reached by clicking
the user name you have logged in with.
Figure 5-1
5.1.2.1 Editing a User Profile
The User Profile page is used to view the current user’s profile and access privilege information.
It can also be used to change the user’s password and profile image.
1. From the Global Toolbar, click the Account menu.
2. Select User Profile.
3. Edit the user profile using one of the following actions:
a. Change user name
i. Click the user name in the Name field.
ii. Enter a new name and press Enter or click outside of the field.
b. Change password
i. Enter your current password in the Current Password field.
ii. Enter a new password in the New Password field.
iii. Enter the new password again in the Confirm Password field.
13
c. Edit profile image
d. Email user information
4. Click Save.
i. Click on the green pencil icon in the bottom-right corner of the profile
image.
ii. In the Upload Image window click Browse and navigate to the image
you want to use.
iii. Click Save.
i. Click the Email this page button to send your user information to your
registered email address.
14
5.1.2.2 Sending A User Profile Snapshot by
Email
1. From the Global Toolbar, click the Account menu.
2. Select User Profile.
3. Click Email this page.
Note: This will immediately send a snapshot of the user profile page to the email address
registered to this user account.
5.1.2.3 Deleting a User Account
1. From the Global Toolbar, click the Account menu.
2. Select User Profile.
3. Click Delete Account.
15
4. Enter your account password and click Save.
of the network including device and user activity and
for more
for more
for more
The Reports section grants access to detailed reports for
Note: Deleting an account will remove all data associated with this user. This is
permanent and cannot be undone.
5.1.3 Language Menu
5.1.3.1 Changing the Portal Language
The language menu allows users to change the display language of the Portal interface.
1. From the dashboard, click the display language in the top-right.
2. Select a language from the drop-down menu.
Note: Selecting another language will immediately change the portal display language
into the selected language. Currently only English is supported.
5.2 Management Toolbar
From the Management toolbar, users can access the various management features of the
Nuclias Cloud platform, including Profiles and device management, device and network reports,
account management, and the device and license inventory.
Dashboard
Monitor
Configure
The Dashboard offers users a real time overview of the status
performance.
Refer to the Dashboard section on page 17
information.
The Monitor section grants access to detailed device, client,
and event logs as well as the interactive map and floor plan
tools.
Refer to the Monitor section on page 21
information.
The Configure section grants access to the main configuration
section including Profiles and individual device settings.
Refer to the Configure section on page 39
information.
Reports
changes on the platform, device activity,
16
Refer to the Reports section on page 74
for more
for more
The Help section offers users a platform to submit support
information.
Settings
Help
The Settings section grants access to organization and user
management, the device and license inventory, and firmware
management.
Refer to the Settings section on page 79
information.
tickets and provide feedback.
Refer to the Help section on page 98 for more information.
6 Dashboard
The Dashboard page is the default window that is displayed after logging into the Nuclias Portal
interface. It can also be reached by clicking the Dashboard tab in the tool bar, and. It provides
an overview of the devices, connected clients, and device activity for the selected organization.
It is also possible to email a dashboard report, access the map and organization view from this
window by clicking the corresponding icons in the top right of the page.
6.1 Customizing the Overview
1. Navigate to the Dashboard page
2. Select a Site from the Site menu.
Note: Selecting a Site will only show network and device information for the selected Site.
Select All to show network, client, and device information for all Sites.
3. In the Usage Overview section, select Switch or SSID, the Switch(s) and SSID(s), and
the time frame from the drop-down menus.
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4. In the Connected Clients section, select a time frame from the drop-down menu.
5. In the Top Information section, click the filter selection in the top-right.
6. Check the information parameters to display the corresponding top information in the
overview window.
7. In the Top Information section, select a time frame from the drop-down menu for each
enabled section.
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6.2 Sending A Dashboard Snapshot
by Email
Users can create and send a snapshot of the dashboard window by email.
1. Navigate to the Dashboard page.
2. Select a dashboard viewing mode from the drop-down menu in the top-right of the screen.
Note: The information and subsequent sections on the dashboard vary depending on the
currently selected viewing mode.
3. In the Usage Overview section, select Switch or SSID, the Switch(s) and SSID(s), and
the time frame from the drop-down menus.
4. In the Connected Clients section, select a time frame from the drop-down menu.
5. In the Top Information section, click the filter selection in the top-right.
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6. Check the information parameters to display the corresponding top information in the
overview window.
7. In the Top Information section, select a time frame from the drop-down menu for each
enabled section.
8. Click Email this page in the top-right.
9. In the Email report window, enter the email address of the recipient(s).
Note: Up to 10 recipients can be added, separated by “,”.
10. Click Send email.
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7 Monitor
for more
From the Monitor tab, users can view detailed device monitoring reports and access the map
and floor plan windows.
Switch
Map
Floor Plans
The Switch section provides detailed logs for switch devices,
connected clients, and events.
Refer to the Switch section for more information.
The Map section provides users with an interactive map that
offers a geographical overview of the organization’s Sites.
Refer to the Map section on page 31 for more information.
The Floor Plans section allows users to create, edit, manage,
and delete floor plans.
Refer to the Floor Plans section on page 34
information.
7.1 Switch
7.1.1 Devices
From the Devices window, users can consult a detailed log of events occurring on the network.
Users can also filter events using specific event filter parameters, including event type and time
period.
7.1.1.1 Customizing the Device Monitor
Overview
1. Navigate to the Monitor > Switch > Device page.
2. Select a time frame from the drop-down menu.
3. Click the filter parameter icon.
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