Dish Network Solo 381 User Manual

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other procedures require special attention.

The WARNING! symbol means that if you are not careful, You could injure or kill yourself, or You could damage equipment or property.

ATTENTION! symbol means you should pay special attention to:

The Important instructions for using the system, or Important instructions for maintaining the system.

Class II symbol alerts qualified service personnel to use only identical replacement

The parts in this apparatus.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the receiver. Opening the receiver case or making unauthorized changes will void the warranty.

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a nonroutine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically download improvements.

In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the public to download from www.echostar.com.

Equipment and Software Covered by this User’s Guide

This User Guide covers the DISH 381 receiver and software model DP381. This Guide may cover other devices, not listed here.

Copyright © 2005 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved. The information in this User Guide may change without notice. We may issue revisions to tell you about such changes. Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness

Terrace East, Englewood, Colorado 80112. Email: techpubs@echostar.com. Part Number: 146733 Printed in the United States of America. DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at

www.dishnetwork.com. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the

registered owners. Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories.

Important Safety Precautions iii

1 Introduction

WELCOME 2 H

OW TO USE THIS GUIDE 2

BOUT YOUR DISH NETWORK ACCOUNT 3

ATCHING TV NOW 4

DDITIONAL SERVICES 5

BOUT SATELLITE TV RECEPTION 5

HY CONNECT TO A PHONE LINE 6

2 Receiver and Remote Control

REMOTE CONTROL 8 S

ATELLITE RECEIVER FRONT PANEL 12

ATELLITE RECEIVER BACK PANEL 12

SING THE MENUS 13

SING TEXT FIELDS 15

3 Finding Programs to Watch

CHANGING CHANNELS 18 U

SING THE PROGRAM GUIDE 18

SING THE BROWSE BANNER 19

SING SEARCH TO FIND A PROGRAM 20

INDING A PROGRAM BY ITS THEME 21

4 Pay-Per-View

BUYING A PAY-PER-VIEW PROGRAM 24 R

EVIEWING PAY-PER-VIEW PURCHASES 24

5 Favorites Lists

WHAT ARE FAVORITES LISTS? 28 C

REATING OR CHANGING FAVORITES LISTS 28

AMING FAVORITES LISTS 29

SING FAVORITES LISTS 29

6 Locks

WHAT ARE LOCKS? 32 C

REATING OR CHANGING A PASSWORD 32

OCKING AND UNLOCKING YOUR RECEIVER 33

REATING OR CHANGING RATINGS LOCKS 33

REATING OR CHANGING CHANNEL LOCKS 34

OCKING OR UNLOCKING PAY-PER-VIEW CHANNELS 34

IDING ADULT CONTENT 35

OCKING OR UNLOCKING THE FRONT PANEL 35

Table of Contents

7 Interactive TV

8Timers

9 Remote Control Setup

DISHHOME 38 C

USTOMER SUPPORT 38

TIMERS 40 U

SING THE TIMERS LIST 42

ETTING UP A QUICK RECORD 42

ETTING UP AN AUTOMATIC TIMER 42

ETTING UP A MANUAL TIMER 43

ELETING A TIMER 43

VERLAPPING TIMERS 44

IMPROVING RECEIVER CONTROL 46 C

ONTROLLING OTHER COMPONENTS 49

ECOVER BUTTON 55

EACHING ANOTHER REMOTE CONTROL 56

ENDING DISCRETE POWER ON AND OFF 58

10 Receiver Customization

USING CALLER ID 60 C

HANGING LANGUAGES 61

SING CLOSED CAPTIONING 61

SING DOLBY® SURROUND SOUND 62

HANGING THE PROGRAM GUIDE ORDER 64

HANGING THE GUIDE DISPLAY 64

ESETTING TO FACTORY DEFAULTS 65

11 Connections and Setup

CONNECTING TO A TV 68 C

ONNECTING TO YOUR DISH ANTENNA 72

ONNECTING THE PHONE LINE 73

ONNECTING A VCR 74

ONNECTING OVER-THE-AIR ANTENNA/CABLE TV 75

QAM I

NSTALLATIONS 79

SING TROUBLESHOOTING TOOLS 79

Reference

TROUBLESHOOTING TABLES 82 R

EMOTE CONTROL DEVICE CODES 93

Appendix 97

Index 107

Important Safety Instructions

1 Read these instructions.

2 Keep these instructions.

3 Heed all warnings.

4 Follow all instructions.

5 Do not use this apparatus near water.

6 Clean only with a dry cloth.

7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that

produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider

than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

11 Use only attachments/accessories specified by the manufacturer.

12 Unplug this apparatus during lightning storms or when unused for long periods of time.

13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,

such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.

iii

Safety

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s attention to

Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable

entry as practical.

• Operate the receiver using only the type of power source indicated on the marking label. Unplug the receiver power

• Do not overload wall outlets or extension cords, as this can result in a risk of fire or electrical shock.

• Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous voltage

• Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or circuits.

• Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage,

cord by gripping the power plug, not the cord.

points or short out parts. This could cause fire or electrical shock.

When installing the antenna, take extreme care to avoid touching such power lines or circuits, as contact with them can be fatal.

and will void the Limited Warranty. Refer all servicing to authorized service personnel.

Proper Care of Your Equipment

• Always handle the satellite receiver carefully. Avoid excessive shock and vibration at all times as this can damage the

hard drive.

• Unplug the receiver from the AC power outlet before cleaning.

• If you have the receiver turned on and need to move it, be sure to unplug the receiver and let it sit for at least 30 sec-

onds before moving it.

• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited Warranty.

• Do not place the receiver in an enclosure such as a cabinet without proper ventilation.

• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and vibration.

• Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If the receiver

is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at least 45 minutes before plugging it in.

• Use an outlet that contains surge suppression or ground fault protection. For added protection during a lightning storm, or when the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This will provide some protection against damage caused by lightning or power line surges.

On some TVs, the presence of fixed images for extended periods of time may cause them to be permanently imprinted on the screen. Consult your TV user guide for information on whether this is a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and associated TV warranty coverage.

IntroductionIntroduction

Introduction to DISH Network Services

So you have a new receiver and you want to know how it works, right? Take a look through this guide and you’ll quickly learn how to use all of the features. This chapter familiarizes you with your DISH Network satellite TV receiver.

• WELCOME

• HOW TO USE THIS GUIDE

• ABOUT YOUR DISH NETWORK ACCOUNT

• WATCHING TV NOW

• ADDITIONAL SERVICES

• A

BOUT SATELLITE TV RECEPTION

• WHY CONNECT TO A PHONE LINE

Chapter 1

Welcome

WELCOME

Congratulations on choosing DISH Network. You are about to experience the excitement and convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best picture and sound quality. DISH Network consistently provides the latest products and satellite-delivered services — with high performance, ease of operation, and a wide variety of entertainment options.

HOW TO USE THIS GUIDE

Special consideration was given to every aspect of this guide to help you become familiar with your receiver. This section explains how the guide is divided and the conventions used throughout.

Guide Overview

The information in this guide is separated into several chapters to make it easy for you to find exactly what you’re looking for:

• Chapter 1 - Introduction gives you a brief overview of DISH Network and your new receiver.

• Chapter 2 - Receiver and Remote Control explains the basic features of your system and how to use the remote control, front panel buttons, and back panel connections.

• Chapter 3 - Finding Programs to Watch describes how to change channels and look for pro- grams.

• Chapter 4 - Pay-Per-View shows you how to order and watch Pay-Per-View events.

• Chapter 5 - Favorites Lists explains how to create, name, and use favorites lists.

• Chapter 6 - Locks explains how to set locks and passwords.

• Chapter 7 - Interactive TV describes how to use the DishHOME Interactive TV features of your

satellite TV system.

• Chapter 8 - Timers shows you how you can record and play back your favorite programs when you want to watch them.

• Chapter 9 - Remote Control Setup Setup contains instructions for programming your remote to control your satellite receiver and equipment like a TV or VCR.

• Chapter 10 - Receiver Customization shows you how to customize your receiver.

• Chapter 11 - Connections and Setup explains how to connect your satellite receiver to your TV

and equipment like a VCR.

Introduction

About Your DISH Network Account

Guide Conventions

• The names of remote control buttons are all uppercase. Example: Press SAT.

• Select means to move the highlight to an on-screen option or choice in a list and press

SELECT on the remote control.

Example: Select the Locks option.

• The instructions in this guide are shown in one of two ways:

– Instructions in the form of pictures are handy if you’d like to learn something quickly.

These instructions are numbered left to right as shown in the sample below.

– Instructions that are written out are helpful if you’d like to learn more about a feature or

function of the receiver.

– If the instructions are complicated, you’ll see both methods.

ABOUT YOUR DISH NETWORK ACCOUNT

This section explains how to order your packages and shows you where to find information about your DISH Network account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, you must order your programming packages.

Chapter 1

Watching TV Now

Where to Find Information on Your Account

If you want to know about charges to your DISH Network account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following:

• Go to the website at dishnetwork.com

• Press MENU on your remote control to open the Main Menu and then select Customer

Service.

• Call DISH Network at 1-800-333-DISH (3474).

WATCHING TV NOW

This tour shows you the simplest ways to change channels on your receiver. When you are done with this tour, you will be able to use your remote control to change channels four different ways. If you want to know more about watching TV, see Chapter 3 - Finding Programs to Watch starting on page 17.

You’re already itching to use your remote control, so pick it up now and find something to watch.

ADDITIONAL SERVICES

Pay-Per-View

Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest movies, sports, and special events. For details on ordering Pay-Per-View events, see page 23. Be sure to connect an active phone line to your receiver before you order a Pay-Per-View event.

DishHOME

At DishHOME (press DISH on your remote control), you’ll find news, sports scores, weather information, TV and movie buzz, customer service, games, and more (see page 37).

ABOUT SATELLITE TV RECEPTION

Satellite television uses satellites in a stationary orbit over the Earth to deliver television and audio programming. This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

Introduction

Additional Services

Here’s something interesting! Noted science fiction author Arthur C. Clarke calculated the orbit that causes satellites to remain stationary in the sky. To this day the 22,000 mile high orbit bears the name Clarke Belt.

Rain and Snow Fade

Heavy rain, snow, or dense cloud cover can reduce the satellite signal, which may interrupt your programming service. Your service will return after the weather condition has passed. Aiming the satellite dish to get the strongest signal during installation, will help prevent rain and snow from interrupting the signal.

Chapter 1

Why Connect to a Phone Line

Solar Interference

Twice a year, the sun moves to a position behind the DISH Network satellite as it orbits the Earth. This event occurs during a few days at the beginning of the spring and the beginning of the autumn and lasts only a few minutes.

During these brief periods, you will not be able to see programs on DISH Network. When the sun has moved from behind the satellite, the programs will reappear. This is an unavoidable natural event for all television involving the use of satellites and has an adverse effect on many program providers.

WHY CONNECT TO A PHONE LINE

Your satellite receiver is equipped with a standard telephone jack that you use to connect to an active telephone line. Keep the receiver connected to an active telephone line so that you will be able to order pay-per-view programs using your remote control, use all of the DishHOME Interactive TV features, and other services from DISH Network (see page 37).

Receiver and Remote Control

About Your Satellite Receiver

This chapter helps you get to know your remote control, which in turn lets you use all of the functions of your receiver. After you read the information here, be sure to practice what you learn so that you can quickly understand what’s presented in later chapters.

What you’ll find in this chapter:

• REMOTE CONTROL

• SATELLITE RECEIVER FRONT PANEL

• SATELLITE RECEIVER BACK PANEL

• USING THE MENUS

• USING TEXT FIELDS

Chapter 2

Remote Control

REMOTE CONTROL

The remote control gives you easy access to all the features of your satellite receiver. You can program the remote to control the satellite receiver and up to three other devices (see page 49). These devices can be a TV, a VCR or DVD player, and a third device.

This section describes how to use the various features of the remote control delivered with your satellite TV system.

Remote Control Batteries

The remote control comes with four AAA batteries. When you replace old batteries, you should replace all of the batteries. Use batteries of the same kind, for example, alkaline or carbon zinc. Don’t mix batteries of different kinds. Alkaline batteries last longer.

1 Press down on the top of the battery cover and slide the cover off.

2 Take out all of the old batteries.

3 Put four new batteries in. Make sure you match the plus (“+”) ends with the plus

markings on the battery case.

Note: The remote control cannot work with less than four AAA batteries.

4 Slide the cover back into place.

Low Battery Warning

When you see a low battery warning message on your screen below the Program Banner, the batteries in your remote control are weak and need to be replaced.

UHF Remote Antenna

Attach the UHF remote control antenna to the receiver's back panel REMOTE ANTENNA input so you can use your UHF Pro remote control. Be sure to set the antenna straight up so you can use the remote control from as far away as possible. Don't let the antenna touch anything.

Remote Control Buttons

Receiver and Remote Control

Remote Control

Chapter 2

Remote Control

Note: See page 49 for instructions to program the remote to control your TV.

Receiver and Remote Control

Remote Control

Note: See page 49 for instructions to program the remote to control

your VCR or DVD Player.

Chapter 2

Satellite Receiver Front Panel

SATELLITE RECEIVER FRONT PANEL

SATELLITE RECEIVER BACK PANEL

USING THE MENUS

The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list.

Open and Close Menus

You can open the menus in either of two ways:

• Press MENU to open the Main Menu, then open any of the other menus from the Main Menu.

• Use the following buttons on the remote control:

– Press GUIDE to open the Program Guide.

Receiver and Remote Control

Using the Menus

– Press THEMES (LEFT ARROW) when watching a program to open the

Themes and Search menu.

– Press BROWSE (RIGHT ARROW) to display the Browse Banner.

To close a menu and return to watching a program, press VIEW TV.

Highlighting Menu Options

To highlight a menu option, use the remote control ARROWS to move the on-screen highlight to the menu option. When you do move the on-screen highlight, the option becomes amber.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can select a menu option in either of two ways:

• If the option has a number next to it, press the number on the NUMBER PAD button that matches this number. When you use the NUMBER PAD, you do not need to highlight the option first.

• Move the highlight to the menu option using the remote control ARROWS. Then press SELECT. In the example, Program Guide is highlighted.

Chapter 2

Using the Menus

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until you select Done. If you do not want to save any changes, select Cancel to discard all the changes made in the menu.

There are two types of lists:

• A single choice list allows you to select only one choice at a time. If you select another choice, your previous choice is deselected.

• A multiple choice list allows you to select more than one choice at one time. If you select another choice, your previous choice(s) stays selected.

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press VIEW TV.

• If you want to return to the previous menu, press CANCEL.

• Wait a few minutes and the menu will close automatically, discarding any changes

you have made.

USING TEXT FIELDS

When you use features on the receiver, you might be required to enter information, such as the name of a movie when using Search, into areas known as text fields. Your receiver has two basic ways to enter the information:

• Virtual Keyboard

• Remote Control NUMBER PAD

Using the Virtual Keyboard

Use the virtual keyboard letters to type the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard. Select the characters you want.

Using the Number Pad

Receiver and Remote Control

Using Text Fields

Use the letters above the NUMBER PAD on the remote control while the highlight is in the field. For example, when looking for the channel and times to watch Rudy Friml Presents, you press 7 three times for an R, 8 two times for a U, 3 one time for a D, and 9 three times for a Y to spell the word “Rudy.”

While in the Text Field

When the cursor is in the field:

• Press the LEFT ARROW to delete characters.

• Press 0 to enter a blank space, such as between words.

• Press STAR to backspace without deleting characters.

• Use the RIGHT ARROW to forward space without deleting characters.

Chapter 2

Tips

TIPS

• If you do not do anything in a menu for several minutes, the menu automatically

closes. This will discard any changes you made, and display the program you were watching.

• Keep from accidentally changing the channel or input on your TV by programming the remote in Limited Mode (see page 49).

QUESTIONS

Why doesn’t my remote control work?

• Make sure the remote control is in the right mode (see pages 8 and 49).

• Make sure the batteries are good (see page 8).

• Make sure you are pointing the remote directly at the receiver (TV, VCR, DVD player,

etc.) (page 8).

Finding Programs to Watch

Watching TV

The receiver is on channel 414, but you want to change the channel to 210. How do you change the channel? You know your team is playing, but you’re not sure of the channel. How do you find the game? You’re in the mood for a movie, but you don’t know which one. Is there a way to look for movies? This chapter shows you the various ways for you to find something to watch.

You’ll find the following information in this chapter:

• CHANGING CHANNELS

• USING THE PROGRAM GUIDE

• USING THE BROWSE BANNER

• USING SEARCH TO FIND A PROGRAM

• FINDING A PROGRAM BY ITS THEME

Chapter 3

Changing Channels

CHANGING CHANNELS

Using the Up and Down Arrows

While watching TV, if you want to change the channels one at a time to see what’s on, press the UP and DOWN ARROWS on your remote control. You can also change the channels the same way using the UP and DOWN ARROWS on the receiver front panel.

Entering a Channel Number

While watching TV, if you know the specific channel you want to watch, enter the channel number using the NUMBER PAD on the remote control.

Using the RCA Audio and Video Inputs

You can select the RCA Audio and Video inputs as sub-channels of Channel 0. Select Channel 0 from the Program Guide, and then select either Input 1 or Input 2.

USING THE PROGRAM GUIDE

You can use the Program Guide to see what programs are on, to change channels, and to set up recordings. To access this guide, press GUIDE.

• A red background behind a channel usually means you have not subscribed to the channel. After you subscribe to a channel, you can tune to it. To subscribe to a channel, call 1-800-333-DISH (3474).

• A yellow background behind a channel is for over-the-air digital channels. See page 75 for instructions to connect an over-the-air antenna to your receiver.

Finding Programs to Watch

Using the Browse Banner

• The Program Guide shows which Favorites List is active. If All Chan is active, the Program

Guide shows all the channels. The All Sub list shows only the channels in your subscription. If you activate another list, the Program Guide shows only the channels on that list. See page 27 for information on Favorites Lists.

• The Program Guide shows programs on now and coming on within the next two days. The guide does not show programs that have ended.

While using the Program Banner, you can:

• Press PAGE UP or PAGE DOWN to move a page of channels at a time.

• Enter the number of hours you want to skip forward or backward in the schedule, and then

press the RIGHT/LEFT ARROW to move forward or back in the schedule. The Program Guide shows the number of hours.

USING THE BROWSE BANNER

Use the Browse Banner to see what other programs are on and not miss any of a program you are watching. When the Browse Banner is open, you will see the Program Banner information on the current program at the top of the screen, and on the left side of the Browse Banner at the bottom of the screen. At the bottom right of the screen is information on the program that is on next on the same channel.

Chapter 3

Using Search to Find a Program

If you select a current program, the receiver will tune to that channel. If you choose a future program, the Create Timer screen will display. See Chapter 8 - Timers on page 39 for more information.

USING SEARCH TO FIND A PROGRAM

You can find programs to watch by using the Search feature of the receiver. This feature will search all channels, including over-the-air channels (if an over-the-air antenna is connected to the receiver as described on page 75), and find programs that match keywords that you enter.

You can search for events two ways:

• Select Title to search for the words that appear in the title of a program.

• Select Info to search for words that are in the program description or title.

Enter the search word(s) in the Search Criteria Field in one of two ways (see page 15):

• Use the virtual keyboard.

• Use the letters on the NUMBER PAD.

If you select a program that is on now, the receiver tunes to that program. If you choose a future program, the Create Timer screen will display. See Chapter 8 - Timers on page 39 for more information.

FINDING A PROGRAM BY ITS THEME

You can list and choose programs by the theme of their contents, for example, just movies or just sports. You can then quickly list programs based on that theme, and choose the program you want. This feature also categorizes programs on over-the-air channels (if an over-the-air antenna is connected to the receiver as described on page 75).

Finding Programs to Watch

Finding a Program by its Theme

Chapter 3

Tips

TIPS

• Press INFO to get more information about the program you highlighted.

• Press VIEW TV to cancel almost any screen and return to viewing TV.

• Skip forward 24 hours (and then back again) at a time in the Program Guide by press-

ing the SKIP FWD (SKIP BACK) button on the remote control.

QUESTIONS

• How can I customize the Program Guide to show only my favorite channels?

You can set up a Favorites List as described on page 28.

• Why are some of my channels missing?

– You may have locked or hidden the channels. See Chapter 6 - Locks on page 31

for information on locking and unlocking the receiver.

– You may have the wrong list showing in the Program Guide. Press Guide to open

the Program Guide. Press Guide again to select the next Favorites List. Press Guide repeatedly to scan through all the available lists. See Favorites Lists on page 29 for more information.

Pay-Per-View

Order and Watch Pay-Per-Views

Is tonight a popcorn and movie night? Why rent videos when you can just watch Pay-PerViews? This chapter describes how to use these additional services:

• BUYING A PAY-PER-VIEW PROGRAM

• REVIEWING PAY-PER-VIEW PURCHASES

Chapter 4

Buying a Pay-Per-View Program

To buy Pay-Per-View programs, you must connect the receiver to an active phone line. After you buy a Pay-Per-View program, you can watch it on all of the receivers on your DISH Network account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once. However, replays of programs are separate events.

BUYING A PAY-PER-VIEW PROGRAM

Note: Once you confirm an order for a Pay-Per-View program, you cannot cancel the order and

you will be billed for it.

Here’s something interesting! The first Pay-Per-View event was a professional basketball game in 1977.

REVIEWING PAY-PER-VIEW PURCHASES

Use this feature to review events you’ve purchased, including those you have watched and those you purchased but have not yet watched.

Pay-Per-View

TIPS

• You can set up a VCR to record Pay-Per-View programs. See page 75 for more details.

• You can prevent others from purchasing Pay-Per-View programs by using locks (see

page 34).

• Tune to Channel 103 for a list of what’s playing on Pay-Per-View.

QUESTIONS

Tips

• How can I order an event for all my receivers?

– Order on each receiver, one at a time with the remote control. Make sure an active phone

line is connected to each receiver.

– Order the event over the phone 1-877-DISH-PPV (347-4778).

– Order the event online at dishnetwork.com/ppv.

• Will I be charged more than once for ordering the same Pay-Per-View on two or more receivers? If you’re using the remote control, you won’t be charged more than once as long

as it is the same exact event (for example, at the same time or All Day events).

• Why doesn’t my Program Guide show any Pay-Per-View channels? You may be using a Favorites List that doesn’t include Pay-Per-View channels. Press GUIDE to open the Program Guide and then press GUIDE again until you see All Chan in the upper left corner of the Program Guide. See Chapter 5 - Favorites Lists on page 27 for more information on using Favor- ites Lists.

+ 84 hidden pages