Page 1
Table of Contents
Important Safety Instructions .........................vii
Introduction ........................................................1
WELCOME....................................................................2
HOW TO USE THIS GUIDE .............................................2
ABOUT YOUR DISH NETWORK ACCOUNT.....................4
WATCHING TV NOW.....................................................5
ADDITIONAL SERVICES .................................................7
BOUT SATELLITE TV RECEPTION................................7
A
W
HY CONNECT TO A PHONE LINE OR BROADBAND.......8
MOVING ON-SCREEN LOGO ..........................................8
Satellite Receiver .............................................11
SATELLITE RECEIVER OVERVIEW................................12
ATELLITE RECEIVER FRONT PANEL...........................12
S
SATELLITE RECEIVER BACK PANEL............................12
REMOTE CONTROL.....................................................13
USING THE ON-SCREEN MENUS..................................17
U
SING TEXT FIELDS ...................................................18
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Table of Contents
Watching TV .....................................................21
CHANGING CHANNELS................................................22
USING THE PROGRAM GUIDE......................................22
USING THE BROWSE BANNER.....................................24
USING THEMES AND SEARCH......................................25
Pay Per Programs ............................................27
PAY-PER-VIEW ..........................................................28
DISH ON DEMAND.....................................................28
CONSIDERATIONS.......................................................29
Favorites Lists ..................................................31
WHAT ARE FAVORITES LISTS? ...................................32
CREATING OR CHANGING FAVORITES LISTS................32
NAMING FAVORITES LISTS..........................................33
USING FAVORITES LISTS ............................................33
Locks .................................................................35
WHAT ARE LOCKS? ...................................................36
CREATING OR CHANGING RATINGS LOCKS .................36
REATING OR CHANGING CHANNEL LOCKS ................37
C
L
OCKING OR UNLOCKING PAY-PER-VIEW CHANNELS ..38
IDING ADULT CONTENT OR LOCKED CHANNELS........38
H
LOCKING OR UNLOCKING THE FRONT PANEL ..............39
CREATING OR CHANGING A PASSWORD......................40
L
OCKING AND UNLOCKING YOUR RECEIVER................41
Interactive TV ....................................................43
DISHHOME INTERACTIVE TV .....................................44
USTOMER SERVICE ..................................................44
C
Digital Video Recording ...................................45
WHAT IS DVR?..........................................................46
ii
P
AUSING A PROGRAM ................................................46
Page 3
Table of Contents
R
EVERSING, FAST FORWARDING, AND SKIPPING.........47
SLOW MOTION AND FRAME-BY-FRAME.......................47
RECORDING A LIVE PROGRAM....................................48
PLAYING A RECORDED PROGRAM...............................48
DELETING RECORDED PROGRAMS..............................49
GROUPING AND SORTING RECORDED PROGRAMS.......49
ENABLING RECORD LINK............................................49
Record Future Programs .................................51
TIMERS AND RECORDINGS..........................................52
USING THE TIMERS LIST .............................................53
USING THE DAILY SCHEDULE......................................54
CREATING AN AUTOMATIC TIMER................................56
CREATING A MANUAL TIMER ......................................57
CREATING A DISHPASS™ TIMER...............................58
DELETING A TIMER.....................................................59
Remote Control Setup .....................................61
IMPROVING RECEIVER CONTROL.................................62
OPERATING OTHER DEVICES......................................66
HE RECOVER BUTTON..............................................73
T
SENDING DISCRETE POWER ON AND OFF...................74
Customizing Receiver ......................................75
USING MULTIMEDIA ....................................................76
USING CALLER ID......................................................77
C
USTOMIZING THE GUIDE AND CHANNEL LISTS ...........78
HANGING LANGUAGES..............................................80
C
U
SING CLOSED CAPTIONING.......................................81
SING DOLBY® DIGITAL SURROUND SOUND...............82
U
RESETTING TO FACTORY DEFAULTS ...........................83
S
CHEDULING RECEIVER UPDATES...............................83
INACTIVITY STANDBY..................................................84
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Table of Contents
Connections .....................................................85
CONNECTING TO THE TV............................................86
CONNECTING TO YOUR DISH ANTENNA.......................90
CONNECTING THE PHONE LINE...................................91
CONNECTING A BROADBAND INTERNET CONNECTION..93
CONNECTING AN OVER-THE-AIR ANTENNA..................93
SCANNING FOR OVER-THE-AIR CHANNELS..................94
USING TROUBLESHOOTING TOOLS..............................97
Reference ..........................................................99
TROUBLESHOOTING TABLES.....................................100
REMOTE CONTROL DEVICE CODES...........................112
Appendix ......................................................... 115
LIMITED WARRANTY.................................................116
RESIDENTIAL CUSTOMER AGREEMENT......................118
STAYING LEGAL.......................................................123
FCC COMPLIANCE ...................................................124
Index ................................................................127
iv
Page 5
Important Safety Instructions
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding -type plug. A polarized plug h as two
blades with one wider than the other. A grounding-type plug has two bla des and a th ird groun din g
prong. The wide blade or the third prong are provided for your sa fety. If the provided plug do es not
fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10Protect the power cord from being walked on or pinched, particularly at plugs, convenience recep-
tacles, and the point where they exit from the apparatus.
11Use only attachments/accessories specified by the manufacturer.
12Unplug this apparatus during lightning storms or when unused for long periods of time.
13Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as the power supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be
placed on the apparatus.
v
Page 6
Safety
Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s
attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding
and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as
Ground Clamp
.
Satellite Dish
Coaxial Cable
from Satellite Dish
Electric Service Equipment
Ground Clamps
Power Service Grounding
Electrode System
(NEC Art. 250, Part H)
close to the point of cable entry as practical
Antenna Discharge
Unit
Grounding Conductors
(NEC Section 810-21)
• Operate the receiver using only the type of power source indicated on the marking label. Unplug the
receiver power cord by gripping the power plug, not the cord.
• Do not overload wall outlets or extension cords; this can result in a risk of fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous
voltage points or short out parts. This could cause fire or electrical shock.
• Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or
circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as
contact with them can be fatal.
• Do not attempt to service the receiver yourself, as opening or removing covers may expose you to dangerous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.
Proper Care of Your Equipment
• Always handle the satellite receiver carefully. Excessive shock and vibration can damage the hard drive.
• Unplug the receiver from the AC power outlet before cleaning.
• Always turn the receiver off, unplug it and let it sit for at least 30 seconds before moving it.
• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited
Warranty.
• Do not place the receiver in an enclosure (such as a cabinet) without proper ventilation.
• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and
vibration.
• Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If
the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at
least 45 minutes before plugging it in.
• Use an outlet that contains surge suppression or ground fault protection. During an electrical storm or when
the receiver is left unattended and unused for long periods of time, unplug the power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect the telephone line. This will
provide additional protection against damage caused by lightning or power line surges.
On some TVs, the presence of fixed images for extended periods of time may cause them to be
permanently imprinted on the screen. Consult your TV user guide for information on whether this is
a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.
vi
Page 7
Introduction to DISH Network Services
Introduction
What you’ll find in this chapter:
• WELCOME
• HOW TO USE THIS GUIDE
• ABOUT YOUR DISH NETWORK ACCOUNT
• WATCHING TV NOW
• ADDITIONAL SERVICES
• A
BOUT SATELLITE TV RECEPTION
• WHY CONNECT TO A PHONE LINE OR
B
ROADBAND
• MOVING ON-SCREEN LOGO
1
Page 8
Welcome
Chapter 1
WELCOME
HOW TO USE THIS GUIDE
Thank you for choosing DISH Network. You are about to experience the excitement and
convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best
picture and sound quality. DISH Network consistently provides the latest products and
satellite-delivered services—with high performance, ease of operation, and a wide variety
of entertainment options.
Your new DISH Network Digital Video Recorder (DVR) receiver has three tuners (two
satellite and one over-the-air) for recording and playback in standard or high definition.
Additionally, the DVR features and a host of other functions make it one of the most
versatile and exciting devices in home entertainment.
This satellite receiver lets you decide how you watch TV. You can record and play back
audio and video with full digital quality. You can pause a live program and not miss any of
the action or you can record a program to watch later, without a VCR.
This section explains how the guide is divided and the conventions used throughout.
Guide Overview
This guide contains several chapters to make it easy for you to find what you need:
• Chapter 1 - Introduction gives you a br ief overview of DISH Network and your new
receiver.
• Chapter 2 - Satellite Receiver explains the basic features of your system and how to
use the remote control, front panel buttons, and back panel connections.
• Chapter 3 - Watching TV describes how to change channels and look for programs.
• Chapter 4 - Pay Per Programs shows you how to order and watch Pay-Per-View and
DISH On Demand programs.
• Chapter 5 - Favorites Lists explains how to create, name, and use favorites lists.
• Chapter 6 - Locks explains how to set locks and passwords.
• Chapter 7 - Interactive TV describes how to use the DishHOME Interactive TV
features of your satellite TV system.
• Chapter 8 - Digital Video Recording explains how to use the recordin g features of your
satellite TV receiver to maximize your viewing pleasure.
• Chapter 9 - Record Future Programs shows you how you can record and play back
your favorite programs when you want to watch them.
• Chapter 10 - Remote Control Setup contains instructions for programming your
remote to control your satellite receiver and equipment like a TV or VCR.
• Chapter 11 - Customizing Receiver shows you how to customize your receiver.
• Chapter 12 - Connections explains how to connect your satellite receiver to your TV
and other equipment, such as a TV or VCR.
• Reference includes troubleshooting steps for common issues and remote control
device codes.
• Appendix includes the warranty, the Residential Customer Agreement, and FCC
compliance information.
2
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Introduction
How to Use this Guide
Guide Conventions
• The names of remote control buttons are all uppercase.
Example: Press SAT.
• On-screen options are bold
Example: Select System Setup.
• Select means to move the highlight to an on-screen option or choice in a list and press
SELECT on the remote control.
Example: Select the Locks option.
• Back panel connections of the satellite receiver are small uppercase.
Example: Look at the S
• The instructions in this guide are shown in two ways:
– Instructions in the form of pictures are handy if you’d like to learn something
quickly. These instructions are numbe red left to right as shown in the sample
below.
– Instructions that are written out are helpful if you’d like to learn more details.
ATELLITE IN connections.
3
Page 10
About Your DISH Network Account
Chapter 1
ABOUT YOUR DISH NETWORK ACCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH Network account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages. You can also
add programming using the Customer Support Application through DishHOME (see
page 44 for more details).
1 Press POWER on the front panel to turn on the receiver.
2 Press SYSTEM INFO on the front panel to display the receiver’s System Information
menu on the nearby TV screen.
3 Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been
installed and you would like to begin receiving services. A representative will explain the
available program packages. Give the representative information from the System
Information screen, as requested.
4 Your services will be turned on via the satellite signal. This process usually takes just a
few minutes.
5 Select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be sure to have your account info rmation
handy and choose one of the following:
• Go to our website at www.dishnetwork.com/my account.
• Press MENU on your remote control and then select Customer Service.
• Call DISH Network by calling 1-800-333-DISH (3474).
Note: Additional authorization may be required before high definition programming and/or
over-the-air broadcasts can be viewed; additional fees may apply.
4
Page 11
Introduction
WATCHING TV NOW
After you have ordered your programming package, you can begin enjoying the features
of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar
with the remote control and be able to find a program to watch; pause live TV; and record
your favorite shows.
Finding a Program to Watch
If you want to know more about watching TV, see Chapter 3 - Finding Programs to Watch
starting on page 21.
Watching TV Now
5
Page 12
Watching TV Now
Chapter 1
Pausing Live TV
Here’s something you can’t do with regular old TV: pause live TV because someone’s at
the door or calling you on the phone. For more about the pause feature of your receiver,
see Pausing a Program on page 46.
Recording and Playing Back a Program
Take this tour to learn how to make basic recordings of your favorite shows. For more
about the DVR features of your receiver, see Chapter 8 - Digital Video Recording starting
on page 46.
6
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Introduction
ADDITIONAL SERVICES
Pay-Per-View
Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest
movies, sports, and special events. For details on ordering Pay-Per-View events, see
page 28. Be sure to connect an active phone line or b roadband Internet connectio n to your
receiver before you order a Pay-Per-View event (see the instructions on page 91).
DISH On Demand
Enjoy movies and other programming any time without schedules, without waiting and
without leaving your home. For details on ordering DISH On Demand events, see
page 28.
DishHOME
On DishHOME (press DISH on your remote control), you’ll find news, sports, weather
information, TV and movie buzz, customer service, games, and more.
Additional Services
ABOUT SATELLITE TV RECEPTION
Satellite television uses satellites in a stationary orbit over the Earth to deliver television
and audio programming. This type of orbit enables the satellites to stay aligned over one
place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish
does not have to move to follow it.
Rain and Snow Fade
Heavy rain, snow, or dense cloud cover can
reduce the satellite signal, which may interrupt
your programming service. Your service will
return after the weather condition has passe d.
Aiming the satellite dish to get the strongest
signal during installation will help prevent rain
and snow from interrupting the signal.
7
Page 14
Why Connect to a Phone Line or Broadband
Chapter 1
Solar Interference
Twice a year, the sun moves to a position behind
the DISH Network satellite as it orbits the Earth.
This event occurs during a few days at the
beginning of the spring and the beginning of the
autumn and lasts only a few minutes.
During these brief periods, you will not be able to
see programs on DISH Network. When the sun
has moved from behind the satellite, the
programs will reappear. This is an unavoidable
natural event and has an adverse effect on many
satellite program providers.
WHY CONNECT TO A PHONE LINE OR BROADBAND
Your satellite receiver is equipped with a standard telephone jack that you use to connect
to an active telephone line. Keep the receiver connected to an active telephone line so
that you will be able to order pay-per-view programs using your remote control, use all of
the DishHOME Interactive TV features, and other services from DISH Network (see the
instructions on page 91).
Your satellite receiver can be connected to your broadband home network. Currently this
connection allows you to order pay-per-view programs using your remote control, with
additional features and services added in the future (see connection instructions on
page 93).
MOVING ON-SCREEN LOGO
Whenever the receiver is turned off using the
remote control or front panel POWER button, you
will see the DISH Network logo and helpful tips on
your TV screen. This feature is included with your
receiver to assure you that the connections
between your receiver and TV(s) are not lost, and
also provides useful information about your
receiver and its features. Press POWER or
SELECT on the remote control to resume watching
satellite TV programming.
8
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Introduction
Tips
TIPS
• Always have the latest software - Turn off the receiver when you’re not using it.
• Order Pay-Per-View with your remote control - Keep an active phone line or
broadband Internet connection connected to the receiver. Not only will you have PayPer-View at your fingertips, but you’ll also avoid unnecessary charges.
QUESTIONS
• How do I find something to watch? Refer to page 5. For more information on finding
something to watch, see Chapter 3 - Finding Programs to Watch.
• Why are some of the channels red in the Program Guide? The channels that are
red in the Program Guide are those which are not currently in your subscription. If
you’d like to add channels, call 1-800-333-DISH (3474), go to
www.dishnetwork.com/myaccount, or use the Customer Support Application through
DishHOME (see page 44 for more on the Customer Support Application).
• I’m looking at program information in a guide I bought at the grocery store, but
nothing matches what’s on my DISH Network receiver, is somethin g wrong? No.
DISH Network programming may vary from what you’ll find in a local publication. For
best results, use the Program Guide on your receiver or order DISH Entertainment
Magazine.
9
Page 16
About Your Satellite Receiver
Satellite Receiver
What you’ll find in this chapter:
• SATELLITE RECEIVER OVERVIEW
• SATELLITE RECEIVER FRONT PANEL
• SATELLITE RECEIVER BACK PANEL
• REMOTE CONTROL
• USING THE ON-SCREEN MENUS
• USING TEXT FIELDS
11
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Satellite Receiver Overview
Chapter 2
Over-the-Air
Antenna In
Input Connection
to your over-the-air
antenna
Satellite In
Connection to
your satellite dish
S-Video
High-quality standard
definition connection
to your TV video input
YPbPr/
Component
Output
Optional connection to
your high-definition
TV video input
Remote
Antenna
Connection to
remote control
antenna
Audio/Video
Output
High-quality standard-
definition connection
to your TV audio
and video input
Digital Audio
Output Connection
to a high-quality
digital sound
decoding system
Ethernet
Port
Connect to
your broadband
home network
Phone Jack
Connect to your
telephone line
USB Port
Connect to
multimedia
devices*
HDMI
Output
Provides digital
audio and video
to your HDTV
TV Set Out
Audio and video
connection to your
standard-definition
TV input
SATELLITE RECEIVER OVERVIEW
• This receiver is an advanced MPEG-4 dual-tuner, single-TV high-definition (HD)
satellite receiver with integrated digital video recorder (DVR).
• View and record DISH Network high-definition (HD) and standard-definition (SD)
programming.
• Watch one program while recording another program, or record two programs while
watching a pre-recorded program.
• View and record digital over-the-air broadcasts using the receiver’s built-in digital
over-the-air tuner.
SATELLITE RECEIVER FRONT PANEL
12
SATELLITE RECEIVER BACK PANEL
*Some USB multimedia devices may not be compatible.
Page 18
Satellite Receiver
REMOTE CONTROL
The remote control gives you access to all the features of your satellite receiver. You can
set up the remote control to operate the satellite receiver and up to three other devices
(see page 66). These devices can be a TV, a VCR or DVD player, and a third device.
The remote control uses Ultra-High Frequency (UHF Pro) signals which travel long
distances and go through walls and other solid objects. Be sure to connect the remote
control antenna to the R
Batteries
The remote control comes with AAA batteries. When you replace old
batteries, you should replace all of the batteries. Use batteries of the same
kind, for example, alkaline or carbon zinc. Don’t mix batteries of different
kinds. Alkaline batteries last longer. To change the batteries:
1 Press down on the top of the battery cover and slide the cover off.
2 Take out all of the old batteries.
EMOTE ANTENNA port on the receiver’s back panel.
Remote Control
3 Put the new batteries in. Make sure you match the plus (“+”) ends with the
plus markings on the battery case.
4 Slide the cover back into place.
Low Battery Warning
When you see a low battery warning message on your screen below the Progra m Banner,
the batteries in your remote control are weak and need to be replaced.
Attach the Remote Control Antenna
Attach the UHF remote control antenna to the
receiver's back panel R
can use your UHF Pro Remote Control. Without the
remote control antenna, you cannot use the remote
to operate the receiver. See Adjusting the Remote
Antenna on page 64 for more detailed information
about improving the performance of your UHF Pro
remote control.
EMOTE ANTENNA input so you
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Remote Control
Chapter 2
Remote Control Buttons—SAT Mode
To use the features described in this section, make
sure you are in SAT mode by pressing the SAT Mode button.
Receiver Power
& TV Power
Top button turns
the receiver on/off,
bottom button
turns the TV on/off
Programming required
Menu
Access receiver
features and settings
Themes
Search for programs
using Themes
Recall
Go back to last
channel viewed
Info
Display program
information
Digital Video
Recorder (DVR)
Buttons
Pause live TV and
play or record
programming
Recover
Recovers satellite
programming if your TV
input or channel has changed
Press this
button for
SAT Mode
Volume & Mute Buttons
Control TV volume
Programming required
Page Buttons
Page up/down in menus
and display options
Program Guide
Display current and
future satellite program
listings
Arrows/Select
Buttons
Channel up/down,
navigate through
menus/guides and
select a desired
option
Browse
See what is on other
channels while
watching TV
View Satellite
Programming
Exit out of any menu/
guide and go back to
viewing live TV
DISH
Explore interactive
TV features
Number Buttons
Enter a desired
channel number, or
select menu items
SAT
14
Format
Format the picture
to the desired width
to match the program
you are viewing
Search
Search for a program
Page 20
Satellite Receiver
Remote Control Buttons—TV Mode
TV Power
TV Menu
Up/Down Arrow
Buttons
Picture-In-Picture
(PIP) Buttons
Number Buttons
Top & bottom
button
Turn TV on/off
Channel up/down
on TV
Enter a desired
channel number
on TV
Display PIP features
on some TVs with
PIP capabilities
Volume
Control TV
volume
Access menu
features available on
some TVs
TV/Video
Switch between
TV inputs
Mute
Turn TV volume
on or off
Recall
Go back to last
TV channel viewed
To use the features described in this section, make
sure you are in TV mode by pressing the TV Mode button.
Remote programming is required.
TVTV
Note: Remote operation is different on DISH Network TVs.
See your DISH Network TV User's Guide for proper operation.
Press this
button for
TV Mode
Remote Control
15
Page 21
Remote Control
Chapter 2
Remote Control Buttons—VCR Mode
To use the features described in this section, make
sure you are in VCR mode by pressing the VCR Mode button.
You can use this mode to operate your DVD player instead of a VCR.
Remote programming is required.
Press this
button for
VCR Mode
VCR/DVD Power
& TV Power
Top button turns
VCR/DVD player
on/off, bottom
button turns the
TV on/off
TV/Video
Switch VCR between
its TV & VCR mode
VCR
Up/Down Arrow
Buttons
Channel up/down
on VCR
Back
Rewind a videotape
or reverse a DVD
Stop
Stop playing
or recording a
videotape, stop
playing a DVD
Record
Record on a
videotape
Pause
Pause a videotape or
DVD
FWD
Forward a videotape
or DVD
Play
Play a videotape or
DVD
Number Buttons
Enter a desired
channel number
on VCR
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Satellite Receiver
USING THE ON-SCREEN MENUS
The on-screen menus make using the receiver and selecting programs quick and easy.
Use the menus to control the receiver and to use its features, such as setting locks,
choosing a program, or creating a favorites list.
Open and Close Menus
You can open the menus in either of two ways:
• Press MENU on the remote control to open the Main Menu, then select any of the
other menus from the Main Menu.
• Use the following buttons on the remote control to quickly open certain features:
– Press GUIDE to open the Program Guide.
– Press THEMES (LEFT ARROW) when watching a program to open the Themes
and Search menu.
– Press BROWSE (RIGHT ARROW) to display the Browse Banner.
Using the On-screen Menus
– Press DVR to access the My Recordings List.
To close a menu and return to watching a program, press VIEW LIVE TV.
Highlighting Menu Options
Use the remote control ARROWS to move the on-screen highlight to menu options. When
you move the on-screen highlight, the option becomes amber.
Selecting Menu Options
When you select a menu option, that option takes effect right away. You can select a menu
option in one of two ways:
• Move the highlight to the menu option using the remote
control ARROW buttons. Then press SELECT to choose
the highlighted option. In the example, Program Guide is
highlighted.
• If an option has a number next to it, press the number on
the remote control NUMBER PAD that matches the option.
When you use the NUMBER PAD, you do not need to
highlight the option or press the SELECT button.
Program Guide
Themes & Search
Customer Support
Multimedia
Locks
System Setup
Daily Schedule
Preferences
DISH On Demand
Cancel
1
2
3
4
5
6
7
8
9
0
17
Page 23
Using Text Fields
Chapter 2
List of Choices in the Menus
When you make a choice in a list, the receiver does not apply the change until you select
Save or Done. If you do not want to save any changes, select Cancel to discard all the
changes made in the menu.
There are two types of lists:
• A single choice list allows you to select only one choice at a time.
• A multiple choice list allows you to select more than one choice
If you select another choice, your previous choice is deselected.
at one time. If you select another choice , your p revious cho ice(s)
stays selected.
Canceling a Procedure
You can cancel a procedure in any of three ways:
• If you want to return to watching a program, press VIEW LIVE TV.
• If you want to return to the previous menu, pres s CA NCEL .
• If you wait a few moments, the menu closes automatically, discarding any changes
you have made.
USING TEXT FIELDS
When you use features on the receiver, you might be required to enter information, such
as the name of a movie when using Search, into areas known as text fields. Your receiver
has two ways to enter the information:
• On-screen Keyboard
• Remote Control NUMBER PAD
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Satellite Receiver
Using the On-screen Keyboard
Use the on-screen keyboard letters to type the information.
Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate
around the keyboard. Press SELECT to enter the characters
you want.
Using the Remote Control Number Pad
Use the letters above the NUMBER PAD on the remote
control—just like on a telephone—while the highlight is in the
field. For example, when looking for the channel and times to
watch Rudy Friml Presents, you press 7 three times for an R,
8 two times for a U, 3 one time for a D, and 9 three times for a
Y to spell the word “Rudy.”
While in the Text Field
When the cursor is in the text field:
Using Text Fields
Press the LEFT ARROW to delete characters.
Press FORMAT/* to backspace without deleting characters.
Press 0 to enter a blank space, such as between words.
Use the RIGHT ARROW to forward space without deleting characters.
19
Page 25
Tips
Chapter 2
TIPS
• If you do not do anything in a menu for several minutes, the menu automatically
closes. This discards any changes you made, and displays the program you were
watching.
• On the remote control, press FORMAT/* to change the aspect ratio (display shape) of
HD and SD channels.
20
Page 26
Finding Programs to Watch
Watching TV
What you’ll find in this chapter:
• CHANGING CHANNELS
• USING THE PROGRAM GUIDE
• USING THE BROWSE BANNER
• USING THEMES AND SEARCH
21
Page 27
Changing Channels
Chapter 3
CHANGING CHANNELS
There are two basic ways to change the channel on your satellite TV receiver:
• Use UP and DOWN ARROWS on your remote control
• Enter a channel number with the NUMBER PAD
Using the Up and Down Arrows
While watching live TV, if you want to change the channels one at a time
to see what’s on, press the UP and DOWN ARROWS on your remote
control. You can also change the channels the same way using the UP
and DOWN ARROWS on the receiver front panel.
Entering a Channel Number
While watching live TV, if you know the specific channel you want to
watch, enter the channel number using the NUMBER PAD on the
remote control.
USING THE PROGRAM GUIDE
You can use the Program Guide to see what programs are on, to change channels, and to
set up recordings. To access the guide, press GUIDE.
• A red background behind a channel usually means you have not subscribed to the
channel. After you subscribe to a channel, you can view it. To subscribe to a channel,
visit our website at dishnetwork.com or call 1-800-333-DISH (3474).
• A yellow background behind a channel is for digital over-the-air channels. See
page 93 for instructions to connect an over-the-air antenna to your r eceiver.
22
Page 28
Watching TV
Using the Program Guide
• A green background behind a channel means that you can use your remote control to
add the channel to your subscription. Press SELECT and follow the on-screen messages to order the channel.
• The Program Guide shows which Favorites List is active. If All Chan is active, the
Program Guide shows all available channels, whether or not you subscribe to them.
The All Sub list shows only the channels in your subscription. The All HD list shows
only the HD channels in your subscription. If you activate another list, the Program
Guide shows only the channels on that list. See page 32 for information on Favorites
Lists.
• The Program Guide shows programs currently showing and coming on withi n the next
nine days. The guide does not show programs that have ended.
While using the Program Guide, you can:
• Press PAGE UP or PAGE DOWN to move a page at a time.
• Enter the number of hours you want to skip, and then press the RIGHT/LEFT ARROW
to move forward or back in the schedule.
• Press SKIP FWD and SKIP BACK to move forward or back a day at a time.
23
Page 29
Using the Browse Banner
Chapter 3
USING THE BROWSE BANNER
Use the Browse Banner to see what other programs are on and not miss any of a program
you are watching. Press the RIGHT ARROW (BROWSE) button to open the browse
banner.
When the Browse Banner is open, you will see the program information of the current
channel displays at the top of the screen, and th e Browse Banner displays at th e bottom of
the screen. The Browse Banner displays program information for the current and
upcoming program on other channels. Press the UP or DOWN ARROWS to view the
program information for other channels.
24
Page 30
Watching TV
USING THEMES AND SEARCH
1
Press
THEMES
Select
a theme
Select
a sub-theme
Get Results
Select
Get Results
2
3
4
Theme
Family / Kids
Education
Series / Specials
Music / Arts
Religious
News / Business
Sub-Theme
Agriculture
Community
Talk
Entertainment
Health
All News
1
Press
SEARCH
Enter keyword
search criteria
A B C D E F G H I J
K L M N O P Q R S T
U V W X Y Z ' - . &
1 2 3 4 5 6 7 8 9 0
Space
Back
Cheers_
Done
Get Results
Select Title or Info
(and Exact Match if
necessary)
Select
Done
Select
Get Results
Search by:
Title
Info
Exact Match
or
and (optional)
2
3
4
5
Use the Themes and Search Feature to find exactly what you want to watch. This section
shows you how to use Themes to find your favorite programs by type (such as movies,
sports, or news), or by keyword (if you’re looking for a particular actor or description).
You can list and choose programs by the theme of their contents, for example, just movies
or just sports. Use Themes and Search to quickly find programs based on:
• Theme and Sub-theme. Search for programs by category (such as Movies or
Sports). Use sub-theme to narrow the type of program. The Sub-Theme feature is different for each Theme category.
•Keyword. Use this selection to be even more specific (for example, actor or description). You can even search for something to watch just by Keyword. This feature also
categorizes programs on off-air channels (if an over-the-air antenn a is connected to
the receiver as described on page 93). You can search for events two ways:
– Select Title to search for the words that appear in the title of a program.
– Select Info to search for words that are in the program description or titl e.
Using Themes and Search
Enter the Keyword(s) in the Search Criteria Field in one of two ways:
– Use the on-screen keyboard.
– Use the letters on the NUMBER PAD.
Using Themes
Using Keywords
25
Page 31
Tips
Chapter 3
Using Search History
After you have searched previously for progr ams or other information, you r receiver builds
a history. You can use the Search History to re-search programming instead of typing the
information again.
Note: Use the Edit or Delete options to change or delete search keywor ds.
TIPS
• Press INFO to get more information about a highlighted program.
• Press VIEW LIVE TV to cancel almost any screen and retu rn to live TV.
• Customize the channels listed in the Program Guide by creating Favorites Lists as
described on page 32.
QUESTIONS
• Why are some of my channels missing?
– You may have locked or hidden the channels. See Locking and Unlocking Your
Receiver on page 41 for more information.
– You may have a different favorites list showing in the Program Guide. Press
GUIDE to open the Program Guide, and press GUIDE repeate dly to scan thro ugh
the available favorites lists. See Favorites Lists on page 32.
26
Page 32
Available Pay-Per-View Services
Pay Per Programs
What you’ll find in this chapter:
• PAY-PER-VIEW
• DISH ON DEMAND
27
Page 33
Pay-Per-View
Chapter 4
PAY-PER-VIEW
Ordering a Pay-Per-View Program
To order Pay-Per-View programs using your remote control, you must connect the
receiver to an active phone line or broadband Internet connection. After you order a PayPer-View program, you can watch it on all of the receivers on your DISH Network account.
Using the remote control, you can order the exact same program for each receiver but you
pay for the program only once. However, replays of programs are separate events. Go to
dishnetwork.com/ppv for a description of the types of Pay-Per-View events.
DISH ON DEMAND
DISH On Demand is DISH Network’s Video On Demand service. Enjoy Movies On
Demand and other exciting DISH On Demand programs. Through Movies & More, you
have immediate access to the newest movies on DISH Network. You can even use your
DVR buttons (PAUSE, FWD, and BACK) to control your viewing experience. For more
information, go to dishnetwork.com/ondemand.
To Order a Program Through Movies & More
1 Press the DVR button to open the DISH On Demand menu.
2 Select Movies & More.
3 Use the LEFT and RIGHT ARROW buttons to scroll through the featured choices. Select
View All to see the entire list of programs available through Movies & More.
4 Select the program you want to watch.
5 Select Rent.
Movies & More Considerations
• You can repeatedly watch a rented program for the period of time (for example, 24
hours) listed. Rented programs cannot be saved to the My Recordings list.
28
Page 34
Pay Per Programs
• The My Rentals option shows you how much time you have remaining on rented
DISH On Demand Programs.
• Be sure to keep Updates and Inactivity Standby enabled so that your receiver always
has the latest DISH On Demand programs. See Scheduling Receiver Updates on
page 83.
CONSIDERATIONS
Keep in mind these important considerations about Pay-Per-View and On Demand
programs.
• When you confirm an order for a DISH On Demand or Pay-Per-View program, you
cannot cancel the order and you will be billed for it.
• You can use Pay-Per-View Locks and Ratings Locks to control the programs your
family views. See What are Locks? on page 36.
• You can review what you have rented during the last 30-60 days by looking in
Purchase History.
Considerations
• The programs you order will appear on your DISH Network bill.
Reviewing Orders
29
Page 35
Tips
Chapter 4
TIPS
• You can set up the receiver to record Pay-Per-View programs. See page 56 for more
details.
• You can prevent others from ordering Pay-Per-View and On Demand programs by
using locks (see page 38).
• Keep an active phone line connected to your receiver so you can or der Pay-Per -View
and On Demand programs with your remote control.
QUESTIONS
• How can I order a Pay-Per-View event for all my receivers?
– Order on each receiver, one at a time with the remote control. Make sure an active
phone line is connected to each receiver.
– Order the event over the phone 1-877-DISH-PPV (347-4778). Charges may
apply.
– Order the event online at www.dishnetwork.com/ppv.
– Order the event over the phone at 1-800-333-DISH. Charges may apply.
• I ordered a Pay-Per-View but can only see it on one receiver. Some Pay-Per-View
programs are restricted to one receiver per account.
• Will I be charged more than once for ordering the same Pay-Per-View on two or
more receivers? If you’re using the remote control, you won’t be charged more than
once as long as it is the same exact event (for example, at the same time or All Day
events).
• Why doesn’t my Program Guide show any Pay-Per-View channels? You may be
using a Favorites List that doesn’t include Pay-Per-View channels. Press GUIDE to
open the Program Guide and then press GUIDE again until you see All Chan in the
upper left corner of the Program Guide . See Chapter 5 - Favorites Lists on page 31 for
more information on using Favorites Lists. You may have Pay-Per-View channels
locked and hidden. See Chapter 6 - Locks on page 35.
• Why are some Pay-Per-View programs blacked out? Sporting events and other
programs are sometimes blacked out bec ause of local restrictions.
• Why did my all-day Pay-Per-View program shut off while I was watching it? The
all-day events run from 3 AM to 3 AM (Mountain Time).
30
Page 36
Setting Up and Using Favorites Lists
Favorites Lists
What you’ll find in this chapter:
• WHAT ARE FAVORITES LISTS?
• C
REATING OR CHANGING FAVORITES LISTS
• NAMING FAVORITES LISTS
• USING FAVORITES LISTS
31
Page 37
What are Favorites Lists?
Chapter 5
1
2
3
4-7
8
Press the MENU,
select Preferences,
then Favorites
Select list to
create or change
Select Modify List
Add or delete channels
from the list
Select Done
MENU
All Chan
All Sub
All HD
List 1
List 2
List 3
Currently Active Favorites
All Chan
Modify List
632 - MLB
631 - MLB
630 - MLB
629 - MLB
628 - MLB
627 - MLB
626 - MLB
Modify Selected List:
List 1
SELECT
SELECT
Done
Program Guide
1
Themes & Search
2
Customer Support
3
Multimedia
4
Locks
5
System Setup
6
Daily Schedule
7
Preferences
8
Cancel
0
Main Menu
Thursday, January 20
114 E!114 E!
6:25 pm
Celebrity Homes
5:30 pm - 7:00 pm NR
Preferences
8
Favorites
3
WHAT ARE FAVORITES LISTS?
Favorites Lists are custom lists of your favorite channels. You can create and change the
lists, adding and removing channels as you wish. Your favorite channels can be grouped
into up to four lists.
• When using a Favorites List, the Program Guide and Browse Banner display only the
channels in that Favorites List. When you use the remote control UP or DOWN
ARROW to change channels, the receiver skips channels that are not on the list.
• The All Chan list contains all the channels, including channels not in your current
subscription. You cannot make any changes to the All Chan list.
• The All Sub list contains all the channels in your subscription. You cannot make any
changes to the All Sub list, except by changing your subscription.
• The All HD list contains all of the HD channels in your subscription, as w ell as ov er the-air digital channels if your receiver is connected to an over-the-air antenna.
• Each Favorites List has a unique color in the Program Guide. You can also give each
list a name. The four lists are named List 1, List 2, List 3, and List 4, until you change
the name. The lists are empty until you add channels to them.
32
• If you choose a program using Themes or by entering a channel number using the
remote controls, the receive r tunes to the c hannel for that program whether o r not that
channel is on the active Favorites List.
• You can include over-the-air channels in your Favorites Lists if an over-the-air antenna
is connected to the receiver. See page 93 for instruction s on connecting an over-theair antenna.
CREATING OR CHANGING FAVORITES LISTS
You can create, add channels to, and remove channels from a Favorites List. When you
use your Favorites List only those channels in your list are shown in the Program Guide
and Browse Banner.
Page 38
Favorites Lists
NAMING FAVORITES LISTS
You can name your Favorites Lists whatever you want, up to eight characters long.
Naming Favorites Lists
1
MENU
Main Menu
114 E!114 E!
Program Guide
1
Themes & Search
2
Customer Support
3
Multimedia
4
Locks
5
System Setup
6
Daily Schedule
7
Preferences
8
Celebrity Homes
Cancel
0
5:30 pm - 7:00 pm NR
Preferences
Favorites
Press MENU,
Thursday, January 20
6:25 pm
8
3
2
Currently Active Favorites
All Chan
All Chan
All Sub
All HD
List 1
List 2
List 3
SELECT
Select list
to change
select Preferences,
then select Favorites
USING FAVORITES LISTS
Press GUIDE to open the Program Guide. Press GUIDE again to select the
next Favorites List. Press GUIDE repeatedly to scan through all the available
lists.
You can tell which favorites lists is active by looking in the Program Guide.
3
Edit Name
Select Edit
Name
4
Use the Alpha-Numeric Pad on the
remote or the On Screen Keyboard
to edit Favorite List Name
Enter List Name:
Family_
A B C D E F G H I J
K L M N O P Q R S T
U V W X Y Z ' - . &
1 2 3 4 5 6 7 8 9 0
Space
Back
Enter the name
for the list
5
Done
Select Done
33
Page 39
Tips
Chapter 5
TIPS
• Two lists cannot have the same name.
• Pressing GUIDE to switch Favorites Lists functions only if you have added channels to
the Favorites List. If you have not created a Favorites List, pressing GUIDE switches
the receiver between the All Chan, All Sub, and All HD Lists.
• Locked and hidden channels do not display in Favorites Lists.
QUESTIONS
• Why are channels missing from the Program Guide?
– You might have a Favorites List that does not contain those cha nnels. Press
GUIDE until the All Chan or All Sub list displays.
– You might have channels locked and hidden.
34
Page 40
Securing Your Receiver
Locks
What you’ll find in this chapter:
• WHAT ARE LOCKS?
• C
REATING OR CHANGING RATINGS LOCKS
• CREATING OR CHANGING CHANNEL LOCKS
• LOCKING OR UNLOCKING PAY-PER-VIEW
C
HANNELS
• HIDING ADULT CONTENT OR LOCKED
CHANNELS
• LOCKING OR UNLOCKING THE FRONT PANEL
• CREATING OR CHANGING A PASSWORD
• LOCKING AND UNLOCKING YOUR RECEIVER
35
Page 41
What are Locks?
Chapter 6
WHAT ARE LOCKS?
Locks allow you to password-protect programming based on ratings, or on a channel-bychannel basis. When you have locked the receiver:
• If you try to access a locked item or open the Locks menu, the receiver displays a
• The receiver allows three attempts to enter the correct password. If you fail to enter
• If you enter the correct password, you can access the locked item or open the Locks
• If you exit a locked item or close the Locks menu, you must enter the password to
Locking the receiver is a two-step process:
1 Choose the locks that you want. Available locks types are:
• Ratings Locks—locks programs based on ratings.
message prompting you to enter the password.
the correct password, the receiver does not allow you to try again for several minutes.
menu.
access the item again.
• Channel Locks—locks channels regardless of content.
• Lock PPV—prevents unauthorized pay-per-view or on demand ordering.
• Hide Adult or Hide Locked—hides adult channels or locked channels from being dis-
played in the Program Guide and other channel lists.
• Front Panel Lock—prevents the front panel buttons from being used.
2 Lock the system. When the receiver is locked, anyone who wants to access locked items
must enter the password.
CREATING OR CHANGING RATINGS LOCKS
You can lock programs based on Motion Picture Association of America (MPAA) ratings
(PG, PG-13, etc.) and expanded ratings (violence, language, etc.).
36
Page 42
Locks
Creating or Changing Channel Locks
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
3 Select Ratings Locks.
4 Highlight the least restrictive rating that you want to block. Press SELECT to lock the
highlighted rating and all ratings more restrictive than it (for example, locking PG-13
automatically locks R and NC-17).
5 Select the expanded rating code(s), if you want to also lock these ratings.
6 To unlock a rating code, select the code.
7 Select Done. Make sure the receiver is locked as described on page 41.
CREATING OR CHANGING CHANNEL LOCKS
You can lock any channel, including Pay-Per-View and over-the-air channels.
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
3 Select Channel Locks.
4 Highlight and select each channel that you want to lock or unlock. Press the UP or DOWN
ARROW to highlight the channel. You can also move to each channel number using the
NUMBER PAD. If the checkbox next to the channel has a checkmark, the channel is
locked.
5 Select Done. Make sure the receiver is locked as described on page 41.
37
Page 43
Locking or Unlocking Pay-Per-View Channels
Chapter 6
LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS
This locks all Pay-Per-View channels so that a password must be en tered before ordering
pay-per-view or on demand content. You also can lock individual Pay-Per-View channels
by using channel locks.
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
3 Select Lock PPV or Unlock PPV.
4 Select Yes. Make sure the receiver is locked as described on page 41.
HIDING ADULT CONTENT OR LOCKED CHANNELS
When you hide adult channels or locked channels, you prevent the Program Guide,
Themes lists, and the Browse Banner from displaying adult channels or locked channels.
It also prevents anyone from choosing these channels by using the UP or DOWN
ARROWS or the remote control NUMBER PAD.
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. Select OK.
38
Page 44
Locks
Locking or Unlocking the Front Panel
3 Select Hide Adult to remove the adult channels from the channel lists or Show Adult to
display the adult channels in channel lists. Select Hide Locked to remove locked
channels from the channel lists or Show Locked to display locked channels in channel
lists.
4 Select Yes. Make sure the receiver is locked as described on page 41.
LOCKING OR UNLOCKING THE FRONT PANEL
Locking the front panel prevents anyone from using the front panel buttons unless they
enter the correct password. It does not lock the remote control buttons.
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
3 Select Front Panel Lock to lock or unlock the front panel.
4 Select Yes. To activate the Front Panel Lock, you must lock the receiver. Make sure the
receiver is locked as described on page 41.
39
Page 45
Creating or Changing a Password
Chapter 6
Ch
CREATING OR CHANGING A PASSWORD
Set up your password before using the receiver locks.
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
3 Select Change Password. If Change Password is grayed out, select Lock System and
go to step 6 to create a new password.
annel Locks
Lock System
Front Panel Lock
Change Password
Select Lock System
OR
Change Password
4 Enter the current password using the NUMBER PAD. Select OK.
5 Press SELECT.
6 Enter the new password using the NUMBER PAD. Select OK.
7 Enter the new password again for confirmation, using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
8 Memorize the new password. From now on, enter this password to lock or unlock the
receiver. If you forget your password, you will need to speak with a Customer Service
Representative.
40
Page 46
Locks
Locking and Unlocking Your Receiver
LOCKING AND UNLOCKING YOUR RECEIVER
You must lock the receiver fo r any receiver locks you set to take effect. To lock the
receiver, you must first create a password (see Setting Up a Password in the previous
section). Be sure to refer to this section whenever you set any lock on your receiver.
1 Press MENU and select Locks.
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver
displays stars (*) as you enter the digits of the password. Select OK.
3 Select Lock System or Unlock System. If you are locking the receiver, the receiver
displays a message prompting you to enter a password.
4 Enter a password, using the NUMBER PAD. The receiver displays stars (*) as you enter
the digits of the password. Select OK.
5 Confirm the password by re-entering it. Select OK. All the locks you have set are now in
effect.
41
Page 47
Tips
Chapter 6
TIPS
• If the receiver displays a message prompting you to enter a password, the receiver is
locked.
• When you lock a rating, you also lock all other more restrictive ratings. For example, if
you lock PG-13 rated programs, then all programs with the R, NC-17, and NR/AO ratings are also locked.
QUESTIONS
• Why didn’t a lock I set take effect? You must lock the receiver for any lock you set
to take effect. See page 41 for details.
• What do I do if I forget my password? If you forget your password, you will need to
speak with a Customer Service Representative.
42
Page 48
Interacting with Your TV
Interactive TV
What you’ll find in this chapter:
• DISHHOME
• C
USTOMER SERVICE
43
Page 49
DishHOME Interactive TV
Chapter 7
DISHHOME INTERACTIVE TV
Press DISH on the remote control to access the DishHOME features available with your
service. You can order channels, check the news and weather, and even play games.
Make sure you connect an active phone line to your receiver to use all the features
available through DishHOME.
CUSTOMER SERVICE
An important feature of your satellite TV receiver is Customer Support. This menu
provides convenient access to your DISH Network account to review your statement, pay
your bill, upgrade programming, and more. Make sure you connect an active phone line to
your receiver to use the Customer Support features.
Press MENU and then select Customer Support.
More convenience to you.
1 Add Programming
2 View Your Statement
3 Pay Your Bill
4 FAQ’s
5 Tech Support
6 Cool Features
7 Important Messages
0 Exit
1-800-333-DISH
DISH Network is not responsible for, and cannot guarantee the performance of, any products and services provided by any
advertisers or others to whose sites we link. A link to another web site does not constitute an endorsement of that site
(nor of any product, service or other material offered on that site) by DISH Network HSI or its licensors.
Thank you for using Dish
Thank you for using Dish
Network’s Customer
Network’s Customer
Support.
Support.
TIPS
• Whenever you want to exit an interactive feature and return to watching programming,
press VIEW LIVE TV and you’ll be taken to the last channel you were watching.
• You can also get to Customer Support from DishHOME.
44
Page 50
Recording and Pausing Programs
Digital Video Recording
What you’ll find in this chapter:
• WHAT IS DVR?
AUSING A PROGRAM
• P
• REVERSING, FAST FORWARDING, AND
S
KIPPING
• SLOW MOTION AND FRAME-BY-FRAME
• RECORDING A LIVE PROGRAM
• PLAYING A RECORDED PROGRAM
• DELETING RECORDED PROGRAMS
• GROUPING AND SORTING RECORDED
P
ROGRAMS
• ENABLING RECORD LINK
45
Page 51
What is DVR?
Chapter 8
WHAT IS DVR?
PAUSING A PROGRAM
The Digital Video Recorder (DVR) features let you watch TV the way you want. You can
pause, reverse, or skip back through a program. Then you can continue watching TV.
Also, you can record and play back programs with full digital audio and video quality,
without a VCR.
For example, if you get a phone call while you are watching a live or pre-recorded
program, you can pause the program, talk on the phone for an hour, restart the program,
and not miss any of the action.
You can move through a program forward a nd backward in slow motion or fra me-by-frame
while using the DVR’s auto recording features while watching live or recorded programs.
46
On some TVs, the presence of fixed images for extended periods of time may
cause them to be permanently imprinted on the screen. Consult your
TV user’s guide for information on whether this is a problem for your TV, what
operating/viewing restrictions apply to avoid this problem, and associated TV
warranty coverage.
For a live program, the on-screen pause timer shows how long you’ve paused the
program. You can pause up to one hour for a live pr ogram. If you think you might be away
from the TV for more than an hour but don’t want to miss any of the program, consider
recording the program (see page 48).
Page 52
Digital Video Recording
Reversing, Fast Forwarding, and Skipping
REVERSING, FAST FORWARDING, AND SKIPPING
This section describes how to use the DVR buttons to move forward and back quickly
while you watch TV.
Press BACK once to reverse the program 4 times as fast as normal play. Press
BACK twice to reverse at 15 times normal speed, three times to reverse at 60
times normal speed, and four times to reverse at 300 times normal speed. The onscreen bar shows how far you’ve gone. For a live program, you can only reverse
back to the last channel change or back one hour, which ever occurs first.
Press FWD (forward) once to fast forward through the program 4 times normal
speed. Press FWD twice to forward at 15 times normal speed, three times to
forward at 60 times normal speed, and four times to forward at 300 times normal
speed. The on-screen bar shows how far you’ve gone. Of course, you can’t
“forward” into the part of a “live” program that hasn’t been broadcast yet.
Press SKIP BACK to skip back about 10 seconds in a program.
Press SKIP FWD to skip ahead about 30 seconds in the program.
SLOW MOTION AND FRAME-BY-FRAME
Your satellite receiver has features that allow you to slow down live TV. This section
describes how to use the DVR buttons to use slow motion and fra me-by-frame advance or
reverse while you watch TV! Press PLAY to exit any of the features described below.
Press PAUSE and then press BACK to reverse the program in slow motion at
1/4 the speed of normal play. Press BACK again to reverse at normal speed.
Press PAUSE and then press FWD to forward the program in slow motion at
1/15 the speed of normal play. Press FWD twice to forward at 1/4 as fast as
normal play. Press FWD three times to play the program. Of course, you can’t
“forward” into the part of a “live” program that hasn’t been broadcast yet.
Press PAUSE and then press SKIP BACK to reverse the recording frame-byframe.
Press PAUSE and then press SKIP FWD to advance the recording frame-byframe.
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Recording a Live Program
Chapter 8
RECORDING A LIVE PROGRAM
Use these steps to record a live program. Keep in mind, if you tune to a program after it
starts, you can record only the part of the program after you tune to it.
When you record a live program, you have the following recording options available:
• Stop Recording Manually—the receiver records until you press STOP.
• Extend End Time—you can extend the stop time for the recording. Choose this
option for programs that might run into overtime, like sporting events or awards
shows.
• Create Recurring Timer—you can set up a timer that automatically records a pro-
gram. Refer to Creating an Automatic Timer on page 56.
• Record the Entire Event—the receiver stops recording at the end of the event. This
option is available only if the receiver was tuned to the channel at the beginning of the
program.
Note: Programs recorded in HD require up to six times more storage space than
programs recorded in SD.
PLAYING A RECORDED PROGRAM
Use these steps to view the list of previously recorded programs and select one for
viewing.
1 Press DVR two times (or press DVR and select My Recordings).
2 Select a program to view.
Note: To start viewing a program from the beginning, press PLAY on the remote control.
3 Select Start, Start Over, or Resume.
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Digital Video Recording
Deleting Recorded Programs
DELETING RECORDED PROGRAMS
Use these steps to delete previously-recorded programs.
1 Press DVR two times (or press DVR and select My Recordings).
2 To delete multiple programs, select Edit.
3 Highlight and select the programs you want to remove, then select Delete. Select Yes to
confirm you wish to delete the programs.
GROUPING AND SORTING RECORDED PROGRAMS
1 Press DVR two times (or press DVR and select My Recordings).
2 Choose a group or sort option to help you quickly find the program you want to watch:
• To group programs into folders, select Group, then select a Group Option.
• To sort programs by name, date, or other categories, select Sort, then select a Sort
Option.
3 The My Recordings list re-arranges itself to match your sorting or grouping selection.
ENABLING RECORD LINK
Your receiver has a timer feature called Record Link. This feature sends data (audio,
video, and other commands) to an external device, such as the PocketDISH, which you
can connect to the receiver’s RCA-type outputs. This timer type allows the receiver to tell
the external device to start and stop recording, instead of recording to the receiver’s hard
drive.
1
MENU
Thursday, January 20
Main Menu
114 E!114 E!
Program Guide
1
Themes & Search
2
Customer Support
3
Multimedia
4
Locks
5
System Setup
6
Daily Schedule
7
Preferences
8
Celebrity Homes
Cancel
0
5:30 pm - 7:00 pm NR
System Setup
Installation
TV Enhancements
1
6:25 pm
6
1
6
2
ERD Setup
Select ERD Setup
3
Disable recordings to an external device
Enable recordings to an external device
Select Enable
recordings to an
external device
4
OK
Select OK
Press MENU,
select System Setup,
then Installation,
then TV Enhancements
49
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Tips
Chapter 8
TIPS
• If you have a program paused, press PLAY to watch the program. Also, press PLAY
to switch from forward or reverse to play.
• Press VIEW LIVE TV to catch up with the program as it’s showing now.
QUESTIONS
• How can I fast forward through commercials? If you’re watching a pre-recorded
program or if you’ve delayed a live program, pr ess SKIP FWD or FWD on your remote
control. However, you cannot skip ahead while watching live TV.
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Setting Up and Using Timers
Record Future Programs
What you’ll find in this chapter:
• TIMERS AND RECORDINGS
• CREATING AN AUTOMATIC TIMER
• USING THE DAILY SCHEDULE
• CREATING AN AUTOMATIC TIMER
• CREATING A MANUAL TIMER
• CREATING A DISHPASS™ TIMER
• DELETING A TIMER
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Timers and Recordings
Chapter 9
TIMERS AND RECORDINGS
A timer is your instruction telling the satellite receiver the programs you want to view in the
future. For most Digital Video Recorder (DVR) timers, you select a specific program on a
specific channel, and tell the satellite receiver how often you want to record that program.
DVR recordings are listed in the My Recordings screen, which you can find quickly by
pressing DVR twice on the remote control.
Timer Types
There are three types of timers:
• DVR—records an event onto your receiver’s hard drive for later viewing.
• Auto—automatically changes the channel for live viewing of the event.
• Ext—automatically changes the channel for live viewing of the event and sends
commands to a compatible external device, such as the PocketDISH, which is
connected to your RCA-type or S-Video outputs. This option is not available unless
you enable the feature. See Enabling Record Link on page 49. This timer type allows
you to record to the external device, instead of reco rd in g to th e re ce ive r’s hard driv e.
• Reminder—creates an on-screen reminder when the event is about to air.
Timer Frequency
Deciding how often you want to watch a program will help you make the best choice:
• All Episodes—records each time that program is on that channel.
• New Episodes—records current season programs each time they occur on that
channel.
• Once—records a program once (good for movies, sporting events, or other one-time
programs).
• Weekly—records a program once a week, at that time, on that channel.
• Daily—records a program once a day, at that time, on that channel.
• Monday-Friday—records a program once a day, Monday through Friday, at the
selected time, on that channel.
• DishPASS—records programs on all channels (default) or a specific channel, based
on your specific criteria. See page 58 for details.
Timer Priorities
Priorities are used by the receiver to know which program you would prefer to record , if
multiple timers are scheduled to start at the same time. This receiver can only record two
satellite programs at one time. If three programs are scheduled to record at the same time,
priorities tells the receiver which two programs to record.
• All timers have a priority that you can change at any time.
• The larger the number, the lower the priority (for example, priority 1 is higher than
priorities 2, 3, and 4).
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Record Future Programs
Using the Timers List
• You can override a specific timer's priority by skipping or restor ing a specific program.
Select a timer in the Daily Schedule, then you'll have an option to Skip or Restore for
that timer (see page 54).
Timer Options
The Timer Options screen lets you set the following:
Note: Not all options not available for all timer types.
• Protect Event—prevents your programs from being erased when the receiver fills up.
• Set Channel—select a specific channel.
• HD Preference, HD Only, or SD Only—tell the timer if you prefer to record matching
programs in HD if available, if you only want to record the program if it is broadcast in
HD, or if you only want to record the program if it is broadcast in SD.
• Start Early—select this option if you want to begin recording a few minutes early.
• End Late—select this option if you want to continue recording after the scheduled
program ending.
USING THE TIMERS LIST
Use the Timers List to:
• View the general list of timers.
• If you select a timer from this list, you'll see a detailed list with specific dates and times
of upcoming timers for that program or DishPASS search term(s).
• Set priorities for each timer. See Timer Priorities, above.
• Create a Manual timer.
• Create a DishPASS timer.
• Select Edit List to edit or delete a timer.
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Using the Daily Schedule
Chapter 9
USING THE DAILY SCHEDULE
The Daily Schedule lists the timers that are planned for today, up to nine days in the
future, and those that occurred in the recent past. Use the Daily Schedule to:
• Review today's timers. You can choose to skip a scheduled timer, or restore a timer
that was not planned to occur, perhaps because of a conflict with another program.
See Timer Priorities on page 52.
• Review future timers, up to nine days in advance, and make changes as necessary.
• Review past timers to see which occurred, and the reason why one did not, if
applicable. See Reasons Why Timers are Skipped on page 55.
Use the ARROWS to select a future program to Skip or Restore. You can also choose to
Protect it, or view the start early/end late settings.
• To change the start early/end late setting, select the event within the Timers List.
• Press PAGE UP to see the previous days' timers. Review these timers to see the
result of your timers (for example, if it recorded successfully or why it might have been
skipped).
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Record Future Programs
Using the Daily Schedule
Reasons Why Timers are Skipped
If a timer is skipped, the reason is stated on the Timers List.
• Priority—this timer had a lower priority than other events being recorded at the time.
• User—a user chose to skip that timer.
• Duplicate event—there is already another timer set to record that program.
• Event exists in DVR—the program was already recorded and can be seen in the
Daily Schedule list.
• Not a new episode—used for New Episode timers. Currently, a New Episode is one
that has the current year listed in the Program Guide information.
• Incorrect event—for Weekly, Daily and Monday-Friday timers. If the guide has a
different event listed the timer will be skipped. For example, the timer was set up on a
Saturday for Daily, but the program is broadcast only Monday-Friday, so the timer will
be skipped on the weekends.
When a Timer Starts a Recording
For two minutes before an timer starts a recording, the receiver may
display a digital countdown (timer reminder) on the TV screen. This
countdown disappears when the program begins. While the
countdown is displayed, you can:
• Press CANCEL to clear the symbol from the TV screen. This does not stop the timer
from starting.
• Press INFO or SELECT to see more information on the timer. If you do this, you have
the following choices:
– Select OK to continue with the timer.
– Select Stop Timer to stop the timer.
Note: Pressing INFO on the timer reminder only works one time. Subsequently
pressing INFO results in the current program’s information being displayed.
When the Receiver is Off
If the receiver is off when a timer is scheduled, the receiver will:
• DVR Timer Type—remain off but will record the scheduled event.
• Auto Timer Type—turn on for the event and tune to the correct channel.
• Reminder Timer Type—turn on at the scheduled time. After a period of time, if you
do nothing, the receiver will turn off.
• Ext. Timer Type—turn on for the event and commands the connected external device
to record. The external device must be connected to the receiver’s RCA-type or S-
V
IDEO output and must be turned on when the timer starts.
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Creating an Automatic Timer
Chapter 9
Special Considerations When Using Timers
• For Locked Programs—you must enter the receiver password before you can create
an automatic timer. You can create a manual timer for a locked program without
entering the password. However, if you do this, when the timer operates the receiver
may display only an error or password entry menu.
• For Pay-Per-View Programs—you must order a Pay-Per-View program be fo re you
can create a timer for it.
• For Blacked Out Programs—if you set a timer for a program that is blacked out in
your area, when the timer operates the receiver may only display an error.
CREATING AN AUTOMATIC TIMER
1 Find the program that starts in the future to record using the Program Guide or Browse
Banner. The program can be a satellite or off-air program (see page 93 for instructions on
connecting an over-the-air antenna to your receiver).
2 Select the future event. The Create Timer screen displays.
3 Select the Timer Frequency (see page 52 for more details).
4 Select a Timer Type (see page 52 for more details).
5 Select Options (see page 53 for more details).
6 Select Set Priority if you would like to change the priority of the timer (see page 52 for
more information).
7 Select Create Timer to finish making the new timer.
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Record Future Programs
CREATING A MANUAL TIMER
1 Press MENU and select Daily Schedule.
2 Select Timers.
3 Select Manual Timer.
4 Select the Timer Frequency (see page 52 for more details).
5 Select a Timer Type (see page 52 for more details).
Creating a Manual Timer
6 Select Options (see page 53 for more details).
7 Select the channel (satellite or over-the-air), using the remote control ARROWS or NUM-
BER PAD to find the channel.
8 Select Edit Time.
9 Set the Start Time and End Time, being sure to specify AM or PM.
10 Set the Date.
11 Select Done.
12 Select Create Timer.
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Creating a DishPASS™ Timer
Chapter 9
CREATING A DISHPASS™ TIMER
DishPASS lets you create timers to record programs automatically based on your search
terms. When the receiver finds programs that meet your search term, it will automatically
set a timer to record that program. As the program guide is updated, DishPASS will
continue to find and record your shows based upon your search criteria.
An example of how to use DishPASS may be that you saw a movie in the theaters and
you want to watch it again as soon as it comes out on a movie channel. Use the Exact
Match and Title options, and then type the exact title of the movie. If the movie is made
available on a movie channel you subscribe to, the receiver will automatically set a timer
to record that movie for you.
1 Press MENU and select Daily Schedule.
2 Select DishPASS.
3 Select the Search Method:
• Title—search for programs by title.
• Info—search for programs whose descriptions or titles contain key words.
4 Optionally, select Exact Match if you want to find only programs that match exactly what
you’ve entered in either the program title or info.
5 Enter your search term. You can use the on-screen keyboard or the remote control’s
alpha-numeric keypad while the highlight is in the Enter Search Criteria field. See Using
Text Fields on page 18 for instructions.
6 Select Options as described on page 53.
7 Select Create Timer. When the receiver has completed your search, the Timer Schedule
will display the results.
Note: After entering your search words, and selecting Create Timer, be sure to review the
timers that DishPASS creates—some may not be what you are expecting. You can:
• Pick selected events to Skip. Review future timers each time the Program Guide is
updated.
• Adjust your search terms and method. Select Set Priority to change the priority of
your DishPASS. To adjust your search, delete the unwanted DishPASS timer and try
the following:
– Change your DishPASS search term(s) to be more specific.
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Record Future Programs
– Select Exact Match with the Title or Info.
– Choose DishPASS when you select a future program within the Program Guide,
Browse Banner or Search. This will enter the program's exact title.
8 Select Done.
DELETING A TIMER
Deleting a Timer
1 Press MENU and then select Daily Schedule.
2 Select Timers.
3 Select Edit List.
4 Select the timers to delete.
5 Select Delete. The timers are deleted.
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Tips
Chapter 9
TIPS
• Make sure the Updates feature is enabled as described on page 83. This feature
ensures the Program Guide will have the most up-to-date information, and can adjust
or create timers accordingly.
• Weekly, Daily, and Monday-Friday timers move only if the program is within one hour
earlier or four hours later than the original time the timer was set up. These timers will
adjust their length if their program's time block is extended and the change is reflected
in the Program Guide.
• DishPASS recordings may fill the hard drive quickly. If you have other timers you
know you don't want to be recorded over, choose Protect on those important
programs.
• DVR Timers set for sporting events typically have an end late time of 60 minutes to
allow for overtime. Change this setting in Options when you set up the timer.
QUESTIONS
• Why is my receiver recording programs I didn’t schedule? A DishPASS Timer
may include more programs than you planned. If you’d like to refine your search,
delete the DishPASS Timer and start again as described on page 58.
• Why did the receiver delete a program I recorded? Your recording was
unprotected. When the receiver fills, it writes over the oldest unprotected recording.
You can protect your recordings as described on page 53.
• Where can I go to find out why the receiver didn’t record something I
scheduled? Look at your Daily Schedule and refer to Reasons Why Timers are
Skipped on page 55.
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Setting Up Your Remote Control
Remote Control Setup
What you’ll find in this chapter:
• IMPROVING RECEIVER CONTROL
• OPERATING OTHER DEVICES
• THE RECOVER BUTTON
• SENDING DISCRETE POWER ON AND OFF
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Improving Receiver Control
Chapter 10
IMPROVING RECEIVER CONTROL
These instructions help you improve your remote control settings to best operate your
satellite receiver.
Changing the Remote Control Address
Because UHF signals travel long distances and go through walls, a neighbor’s remote
may control your receiver by mistake. To prevent this, you can change the remote
address.
1 Press SYSTEM INFO on the receiver's front panel. The System Information screen
displays on the TV and shows the Remote Address.
Write down the Remote Address:
2 Press and hold SAT on your remote control for about three seconds, until all of the mode
buttons light up, and then release SAT.
3 Use the NUMBER PAD to enter any number between 1 and 16, but not the on e you wrote
in step 1.
4 Press POUND (#). If you entered the address correctly, SAT will flash three times.
Write down the number you entered:
5 Press RECORD. Make sure the Remote Address you see on the System Information
screen is the same as the one you entered in step 3. If it isn't, the remote cannot control
the receiver.
6 Press SELECT to close the System Information screen.
Checking the Remote Control Address
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Remote Control Setup
Improving Receiver Control
1 Press and hold the SAT mode button for three seconds, until all of the mode buttons light
up, and then let go of the SAT button.
2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the
address number (for example, three flashes means address 3).
Confirming Remote Control Operation
Model ID
ViP612 CVR-SD
Receiver CAID
R0079256789-30
Smart Card ID
S1907972574-12
DNASP206 Dsh689
Software Version
AEE2WAND-N
Boot Strap Version
1010WAND
Billing & Programming
1-800-333-DISH(3474)
Technical Assistance
1-800-333-DISH(3474)
Internet Address
dishnetwork.com
Receiver Mode
Single Mode
Location ID
87940875:00000004
Remote Address
IR/UHF Pro Band A
Help Done Cancel
1 Make sure the remote has fresh batteries and is in SAT mode.
2 Press SYSTEM INFO on the receiver front panel to display the system information screen.
3 Press RECORD on the remote control:
• The Remote Address in the system information screen changes to match the addre ss
preset in your remote control.
4 Press POWER on the remote control to turn on/off receiver.
Changing the Remote Control from UHF Pro to IR
Your receiver accepts both UHF and IR (Infrared) commands. The remote control only
outputs UHF Pro signals but can be changed to transmit IR commands by switching the
key at the bottom. This is also useful for programming an after-market universal learning
remote control to operate your receiver. Note that when the remote control is in IR mode,
you will need to use it from the same room to operate the receiver because IR signals do
not travel through walls or over great distances.
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Improving Receiver Control
Chapter 10
Battery
A
B
Battery
A
B
Adjusting the Remote Antenna
Be sure to set the remote control antenna on the back of the receiver straight up to
improve its operation. The remote control an t enna should be angled away so the tip is
separated from the electronics by a couple of inches, if possible.
If your UHF Pro Remote Control isn't working very well from far away, you may
be experiencing interference from objects near your receiver. To improve your
remote control's range, try the following steps:
– Place the receiver higher than all of the other equipment in your entertainment
center.
– Provide room above the receiver so that the antenna can be installed straight up.
– Move the remote control antenna away from the back of th e enterta inme nt ce nter
wiring and other electronics using a short piece of coaxial cable (3 to 5 feet).
– Try moving the receiver to another location in the entertainment center.
– Connect an F-connector attenuator (between 6dB and 15dB) between the
EMOTE ANTENNA port and the remote control antenna, which may improve per-
R
formance in certain circumstances. This solution works best when the remote
control is being used within 75 feet of the receiver.
Changing the UHF Frequency Using the A/B Switch
Your remote has a switch to change the UHF frequency that your remote control uses. It
comes preset to the A position but you can change the setting to the B position to lessen
the likelihood of any other UHF remote interfering with yours.
1 Remove the battery cover from the remote control.
2 Use a small screw driver or a paper clip to carefully change the setting.
3 Put the battery cover back on the remote control.
4 Press the SYS INFO button on the front panel to open the System Informa-
tion screen.
5 Press RECORD on the remote control.
6 Make sure the Remote Address field on the System Information screen
shows the band that matches how you set the switch:
• Switch position A: IR/UHF Pro Band A
• Switch Position B: IR/UHF Pro Band B
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Remote Control Setup
Improving Receiver Control
Installing a UHF Attenuator
Unwanted UHF signals may interfere with signals from the remote control to the receiver.
To prevent such interference, you can insta ll an F -connector attenu ator betwe en 6dB and
15dB. Attenuators are available from many consumer electronics parts stores. Add ing this
attenuator will help reduce interference from other devices, but it also cuts down how far
away you can use the remote control.
1 Remove the remote control antenna
from the R
the receiver back panel.
EMOTE ANTENNA input on
2 Attach an attenuator (between 6dB
and 15dB) to the R
input.
EMOTE ANTENNA
3 Attach the remote control antenna to
the attenuator.
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Operating Other Devices
Chapter 10
OPERATING OTHER DEVICES
To use the remote control to operate other devices (such as a TV, VCR, DVD player,
tuner, amplifier, or DISH Network satellite receiver), you must first program it to operate
these other devices. You can do this by either following the ins tru ct ion s in Setting Up
Using Device Code Tables on page 67, or the Setting Up Using Device Codes Scan
procedure described on page 68.
Remote Control Modes
Use the remote control’s mode buttons, SAT (satellite receiver), TV (for a TV), VCR (for a
VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio
amplifier, or a second DISH Network satellite receiver) to set the remote to the correct
mode for the device. To change the mode, press the button for the device you want the
remote to operate. The mode button lights for two seconds to sh ow you’ve set the r emo te
to that mode.
Limited Mode
You can program your remote control in Limi ted Mod e to keep from accidentally ch anging
the channel on your TV or VCR and causing a snowy or blue screen. When the remote
control is in Limited Mode for TV mode, you will only be able to use POWER, MUTE, and
VOLUME functions for your TV. When the remote control is in Limited Mode for VCR
mode, you will only be able to use POWER and the VCR functions for your VCR.
Note: Limited Mode is not used with amplifiers.
Turning Limited Mode On and Off
1 Press and hold the correct mode button (for example, TV) until all of the mode buttons
light. Release the mode button.
2 Press:
• PAGE UP to turn Limited Mode on.
• PAGE DOWN to turn Limited Mode off.
3 Press POUND (#).
Combination Devices
If you are programming the remote to operate a combination device, such as a TV/VCR or
a TV/DVD, program the remote control in one m ode, and then repeat the procedur e in the
other mode. For example, to program the remote to control a TV/VCR using code 748,
follow the instructions to program the remote to control the TV using code 748, and then
repeat the instructions for the VCR using the same code.
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Remote Control Setup
Operating Other Devices
Setting Up Using Device Code Tables
Set up the remote to control other devices using the device codes listed on page 112. In
the instructions below, the column on the left contains the instructions and the column on
the right provides additional information.
Instructions Additional Information
1 Turn the device on.
2 Find the brand name of the device in
the tables starting on page 112.
3 Press and hold the mode button until
all the other mode buttons light up,
and then let go of the button. The
mode button flashes.
4 For AUX mode only. Press 0 for a TV,
or 1 for a VCR, or 2 for a tuner, or
amplifier.
5 Enter one of the three-digit device
codes from the table using the number
buttons.
6 If you want to program Limited Mode,
press 1. If not, skip to step 7.
7 Press POUND (#).
8 Press POWER to turn off the device. If
the device does not turn off, go to
step 10.
Use the device’s front panel buttons or its
remote control.
If the brand isn’t listed, see Setting Up Using
Device Codes Scan on page 68.
For example, hold TV for a TV until all of the
other mode buttons light. When you let go, TV
will flash.
If you’re not programming in AUX mode, skip
to step 5.
The three-digit device code should be for the
brand name of your device that you found in
step 2.
See Limited Mode for more information.
If you entered the code correctly, the mode
button flashes three times.
If the code works, the device should turn off.
9 Turn the device back on and try some
other buttons to make sure they work.
If the code works for other buttons,
stop here.
Sometimes POWER works when other
buttons don’t. If in Limited Mode, try VOLUME
or MUTE.
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Operating Other Devices
Chapter 10
Instructions Additional Information
10 If the code doesn’t work, repeat steps
3 through 9 with the next device code
from the tables.
Try every code listed for your brand until one
works for your device.
11 If you can’t find a code that works try,
Setting Up Using Device Codes Scan
that follows.
Setting Up Using Device Codes Scan
If the code for your device is not listed in the tables starting on page 112, use this
procedure to scan the remote control’s memory for the device code. In the instructions
below, the column on the left contains the instructions and the column on the right
provides additional information.
Instructions Additional Information
1 Turn the device on.
2 Press and hold the mode button until
all the other mode buttons light up,
and then let go of the button. The
mode button flashes.
3 For AUX mode only. Press 0 for a
TV, or 1 for a VCR, or 2 for a tuner, or
amplifier. Then press the STAR (*)
button.
4 Press POWER.
Use the device’s front panel buttons or its
remote control.
For example, hold TV for a TV until all of the
other mode buttons light. When you let go, TV
will flash.
This step is for programming which kind of
device that should be programmed in AUX
mode. If you’re not programming in AUX mode,
skip to step 4.
This puts your remote in the scan mode.
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Remote Control Setup
Operating Other Devices
Instructions Additional Information
5 Press the UP or DOWN ARROW
repeatedly until the device turns off.
6 Press POUND (#).
7 Turn the device back on and try some
other buttons to make sure they
work.
8 If necessary, repeat this procedure
until you’ve tried all the codes.
As you press the UP or DOWN ARROW, the
remote tries each code in the memory to see if
it can turn off your device. When the device
turns off, you have found a code that might
work.
Note: The mode button for the device will flash
rapidly eight times when you’ve scanned all the
codes for that device.
The mode button flashes three times if you
have entered the code correctly. This stores
the code you found.
Try some other buttons to make sure they
work. Sometimes POWER works when other
buttons don’t. If using Limited Mode, try
VOLUME or MUTE.
You may need to repeat the scan to find the
best code for your device.
Checking the Device Codes
You can find out what device code you’ve set for each remote control mode (TV, VCR,
and AUX)
.
Instructions Additional Information
1 Press and hold the appropriate mode
button until all the other mode buttons
light up, and then let go of the button.
The mode button flashes.
For example, hold TV for a TV until all of the
other mode buttons light. When you let go , TV
will flash.
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Operating Other Devices
Chapter 10
Instructions Additional Information
2 Press the POUND (#) button twice.
Watch the mode light to determine
your code. The mode button flashes
the number for each digit of the device
code, with a pause between the
groups of flashes. A quick flash is for
zero.
For AUX mode: The first group of
flashes tells you what the AUX mode
controls. A quick flash (zero) before
the three-digit code is for a TV; one
regular flash is for a VCR; and two
flashes is for a tuner, or amplifier.
For a satellite receiver programmed
in AUX mode: The AUX mode button
will flash the same number of times as
the address number.
For Limited Mode: If you have
programmed a TV or VCR in Limited
Mode, the mode button flashes once
at the end of the flash sequence.
For example, if the code is 570, the mode
button flashes five times, pauses, flashes
seven times, pauses, and flashes once
quickly.
For example, if the TV code is 570, the AUX
mode button flashes once quickly (indicating 0
for TV), pauses, flashes five times, pauses,
flashes seven times, pauses, and flashes once
quickly.
For example, if the receiver address is 3, the
AUX mode button flashes three times.
For example, if the TV code is 570, the AUX
mode button flashes once quickly (indicating 0
for TV), pauses, flashes five times, pauses,
flashes seven times, pauses, flashes once
quickly, and then flashes once (indicting
Limited Mode).
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Remote Control Setup
Operating Other Devices
Controlling a Tuner or Amplifier
Use the following remote control buttons to control a tuner or amplifier. When the remote
control is set up as described on pages 66 and 71, press the AUX mode button to set the
remote to AUX mode. The AUX mode button will stay lit for two seconds to show you’ve
set the remote to AUX mode. Make sure to keep the remote in AUX mode to use the
following buttons.
Switching Between TV and Tuner/Amplifier Volume Control
When the remote control is setup to operate your TV, the VOLUME and MUTE buttons will
adjust your TV volume. To use the remote to adjust the volume of a remote-controllable
audio receiver or amplifier instead of adjusting the TV’s v olum e, us e th e s te ps To Use a
Tuner or Amplifier’s Volume Control, below. To switch back to control the TV’s volume,
use the steps To Use the TV’s Volume Control.
To Use a Tuner or Amplifier’s Volume Control
Note: You must first program the tuner or amplifier into the AUX mode of the remote
control to use these steps.
1 Press and hold the AUX button until all the mode buttons are lit, then let it go.
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Operating Other Devices
Chapter 10
2 Press the POUND (#) button.
3 Press the PLUS side of the VOLUME button.
4 Press 0.
5 Press POUND (#). The AUX button flashes three times.
To confirm the VOLUME buttons are operating the tuner/amplifier’s vo lume control, pr ess
SAT and then try adjusting the volume. Your tuner/amplifier’s volume should change
rather than your TV’s volume.
To Use the TV’s Volume Control
1 Press and hold the TV button until all the mode buttons are lit, then let it go.
2 Press the POUND (#) button.
3 Press the PLUS side of the VOLUME button.
4 Press 0.
5 Press POUND (#). The TV button flashes three times.
To confirm the VOLUME buttons are operating the TV’s volume control, press SAT and
then try adjusting the volume. The TV’s volume should change.
Programming to Control a Second Satellite Receiver
If you have a second DISH Network satellite receiver installed, you can use this remote in
AUX mode to operate your other receiver in addition to operating this receiver. When you
program the remote to operate the other receiver, the remote sends out IR and UHF (not
UHF Pro) signals to the receiver. You can program the remote to operate any other DISH
Network satellite receiver, except for following:
• DISH 322, ViP222, ViP622 DVR, ViP722 DVR, DISH Player-DVR 522, 625 and 942
• DishPlayer 7100/7200
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Remote Control Setup
The Recover Button
3
2
1
Model ID
ViP612 CVR-SD
Receiver CAID
R0079256789-30
Smart Card ID
S1907972574-12
DNASP206 Dsh689
Software Version
AEE2WAND-N
Boot Strap Version
1010WAND
Billing & Programming
1-800-333-DISH(3474)
Technical Assistance
1-800-333-DISH(3474)
Internet Address
dishnetwork.com
Receiver Mode
Single Mode
Location ID
87940875:00000004
Remote Address
IR/UHF Pro Band A
Help Done Cancel
Display System Information
screen and note the
Remote Control Address
1 Turn on the other receiver and display the System Info screen as described in that user’s
guide.
Write down the remote control address:
2 Press and hold AUX until all the other mode buttons light up, and then let go of the button.
AUX flashes.
3 Press the 3 button.
AUX Mode buttton until all
Mode butttons light up
AUX
Press and hold the
(Button will Flash)
Press the
3 button
address from step
4
Enter remote
one
5
Press POUND
(AUX button
will flash 3 times)
6
Press
RECORD
4 Use the NUMBER PAD to enter the address you wrote in step 1.
5 Press POUND (#). AUX blinks three times.
6 Press RECORD to ensure the address in the remote matches the address on the receiver.
THE RECOVER BUTTON
Use RECOVER if you accidentally change the TV channel or video input and have a
snowy, blue, or black screen on your TV. When you press RECOVER as described below,
the remote control sends commands to your TV to change channe ls or vid eo inpu ts to get
back to watching satellite programming. This procedure works only if you have
accidentally changed the TV channel or video input. It does not recover lost satellite signal
(see Troubleshooting Tables on page 100 for information on solving problems).
Note: The remote control must be programmed to operate the TV (and VCR, if applicable)
for RECOVER to work as described. RECOVER will first try to tune your TV to channel 3,
then channel 4, and then other video inputs with each press of RECOVER. You may need
to press RECOVER multiple times to recover your satellite TV video.
Using the Recover Button
To use RECOVER, the remote control must be programmed to operate the TV and, if
installed, the VCR.
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Sending Discrete Power On and Off
Chapter 10
Note: Press any remote control button other than RECOVER to end this procedure.
SENDING DISCRETE POWER ON AND OFF
Discrete power ON and power OFF IR commands are used when programming macro
commands into universal remotes. Using an ON-only or OFF-only command is more
effective than a toggle ON/OFF command when trying to make sure the satellite receiver
is reliably in one state or the other. To send a discrete power ON or OFF command, use
the following steps:
4
VOLUME
or
VOLUME
Press VOLUME UP
5
Press any
button
to end this
procedure
1
MENU
MUTE GUIDE
T
H
E
M
E
S
RECALL CANCEL
SELECT
INFO
SKIP
BACK
DVR
BACK
R
STOP
SKIP
PAUSE
FWD
S
W
RECORD
A
P
FWD
PLAY
1 2 3
PIP
abc
ghi mnojkl
4
pqrs wxyztuv
def
P
5 6
7 8
N
O
O
S
I
I
T
/FORMAT
0
9
#
Program the
SAT
TV
POWER
TV/VIDEO
VCR
TV
VOLUME
AUX
PAGE
B
R
O
W
S
E
buttons light up
2
SAT
Press
SAT Mode
until all mode
3
Press
POWER
for discrete power on
or press VOLUME DOWN
for discrete power off
remote control
QUESTIONS
• My remote doesn’t control my receiver or other components. What should I do?
– Put the remote control is in the correct mode (page 66).
– Check the batteries (page 13).
– Check the remote control address (pages 62 and 69).
– Check or adjust the UHF antenna (page 13 and 62).
• Why does my receiver change channels or display menus at random? Your
neighbor may have their remote control set on the same address. Change the
address on your remote control and receiver as described on page 62. If that doesn’t
help, you may have to install a UHF attenuator as described on page 65.
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Personalizing Your Satellite Receiver
Customizing Receiver
What you’ll find in this chapter:
• USING MULTIMEDIA
• USING CALLER ID
• C
USTOMIZING THE GUIDE AND CHANNEL
L
ISTS
• CHANGING LANGUAGES
• USING CLOSED CAPTIONING
• U
SING DOLBY® DIGITAL SURROUND SOUND
• RESETTING TO FACTORY DEFAULTS
• SCHEDULING RECEIVER UPDATES
• INACTIVITY STANDBY
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Using Multimedia
Chapter 11
USING MULTIMEDIA
Photos
You can transfer photos from compatible USB storage devices and cameras to view on
your TV using your DISH Network receiver. Now you don’t have to pass photos around or
have a crowd of people hover around your digital camera.
Transferring Photos to Your Receiver
Viewing Photos on Your Receiver
1
MENU
Thursday, January 20
Main Menu
Program Guide
Themes & Search
Customer Support
Multimedia
Locks
System Setup
Daily Schedule
Preferences
Cancel
Multimedia
1
2
3
4
5
6
7
8
0
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6:25 pm
Press MENU and
select Multimedia
My DISH Receiver
My Photos
Select the
My Photos under
4
My DISH
Receiver
2
1
3
August 31 2005 10:03am
September 3 2005 9:03am
December 2 2005 10:03am
January 8 2006 11:00pm
Select the
photo folder
you want to
view
4
Slideshow
Select
Slideshow
5
Play
Select Play
(or set up your
options then
select Play)
6
Press the
CANCEL button
to exit out of the
slideshow
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Customizing Receiver
USING CALLER ID
If you subscribe to Caller ID from your local phone company and your receiver is
connected to a phone line, enabling the Caller ID feature allows the receiver to d isplay the
names of people and/or telephone numbers as they call on your TV.
Setting Up Caller ID Display
Use these instructions to enable or disable Caller ID.
Using Caller ID
Caller ID Screens
When you receive a call, you will see a Caller ID popup screen.
Select OK to dismiss the message. If you do nothing, it will disappear after 20 seconds.
If you are using a menu when a call comes in, a different Caller ID screen appears.
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Customizing the Guide and Channel Lists
Chapter 11
Using Caller ID History
Your receiver also stores a history of the incoming calls. Use the following steps to view
and delete numbers from your Caller ID History.
CUSTOMIZING THE GUIDE AND CHANNEL LISTS
You can set up the on-screen Program Guide to list channels in descending order, with
the highest channel number at the bottom of the screen, or in ascending order, with the
highest channel number at the top of the screen. The default setting is to list channels in
descending order.
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Customizing Receiver
Customizing the Guide and Channel Lists
Changing the Guide Display
The receiver comes set to display the Program Guide with video in the upper right corner .
However, you can change the way the Program Guide displays.
• Standard - Partial Guide with Video. This is the default option. The Program Guide
displays video in the upper right corner and 1.5 hours of schedule per page.
• Enhanced - Partial Guide with Video. Choose this option if you’d like larger text on
your Program Guide. The Program Guide displays video in the upper right corner and
one hour of schedule per page.
• Extended - Partial Guide with Video. Choose this option if you’d like to see video in
the upper right corner and three hours worth of schedule per page on the Program
Guide.
• Standard - Full Guide without Video. Choose this option if you’d like to see more
channels per page on the Program Guide.
• Enhanced - Full Guide without Video. Choose this option if you’d like to see more
channels per page in large text on the Program Guide.
• Extended - Full Guide without Video. Choose this option if you’d like to see more
channels and three hours of schedule per page on the Program Guide.
Channel Display Preferences
The Chan Display option on the Local Channels men u allows you to customize how your
local satellite channels and your DishHD channels display in the Program Guide and other
channel lists.
Select
Chan Display
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Changing Languages
Chapter 11
1 Press MENU, select System Setup, and then Local Channels.
2 Select Chan Display.
Note: Changing the channel display preference may cause timers on those channels to be
lost. Review your timers list after making any change s (r ef er to Using the Timers List on
page 53).
3 Choose a preference for how local channels display in the Program Guide and other
channel lists under Local Sat Channels:
• HD Priority—display only HD versions of the local channel below 100 at the local sta-
tion’s channel number. If an HD local channel is not available, the SD channel is
listed.
• SD Only—display only SD local channels below 100. HD channels display in the four-
digit channel range.
• HD and SD (default)—display both HD and SD local channels at the local station’s
channel number.
• Disable—HD and SD local channels are found only in the four-digit channel range.
4 Choose a preference for how DishHD channels display in the Program Guide and other
channel lists under DishHD channels:
• Enable (default)—DishHD channels display at the SD channel number.
• Disable—DishHD channels display in the four-digit channel number.
5 Select Done on the Channel Display screen.
6 Select Done on the Local Channels screen.
CHANGING LANGUAGES
You may be able to change the language of some programs. An alternate language may
not be available for all programs. Some programs, such as movies, indicate at the
beginning whether an alternate language or descriptive audio is available. An alternate
language applies only to the audio part of a program and does not change the lan guage
used in the menus displayed by the receiver. Descriptive audio—not included on all
channels and programs—is a feature for the visually impaired that describes what is
happening during a program.
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Customizing Receiver
USING CLOSED CAPTIONING
The receiver has many options for Closed Captioning (CC), which allow you to change the
feature to suit your needs. Also, you can display captions when you play back programs
recorded using the receiver’s DVR (Digital Video Recorder), even if you didn't have closed
captioning turned on when the program was recorded.
Note: Not all programming contains closed captioning information.
To enable or disable closed captions and adjust how they are displayed, use the following
steps:
Press MENU and
select Preferences,
then Closed Captions
Using Closed Captioning
/Off
Turn Caption
On/Off
1 Press MENU. Select Preferences, then select Closed Captions.
2 Select Captions On/Off.
3 Select CC is On (to turn captions on) or CC is Off (to turn captions off), then select Done.
4 Choose the display options that match your preferences, then select Done.
• Caption Font/Size—select a comfortable font and size.
• Caption Colors—sets the background, letter, and edge colors. Choose the color
combinations that makes the captioning easy to see.
• Caption Edge Style—sets the edge style of the
• Captioning Service—selects the service you want to use.
• Caption Opacity—choose from Provider, Transparent (see-through), Translucent
(semi-see-through), Solid, and Flashing.
• Reset CC Defaults—reset all closed captions settings to the default setting.
CC available text.
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Using Dolby® Digital Surround Sound
Chapter 11
USING DOLBY® DIGITAL SURROUND SOUND
Dolby Digital gives you the capability to enjoy programs in surround sound. An external
Dolby Digital decoder is required to enjoy this feature. Refer to your decoder user’s guide.
Note: Not all programs contain a Dolby Digital sound track.
The receiver uses an optical port for outputting digital audio. The optical output can
provide two audio data types: Dolby Digital and Linear PCM (only Dolby Digital can
provide full 5.1-channel sound).
1
Decoder
Connect receiver to an
external decoder
System Setup
Dolby Digital
Press MENU and
select System Setup,
then Dolby Digital
Main Menu
Program Guide
Themes & Search
Customer Support
Multimedia
Locks
System Setup
Daily Schedule
Preferences
Cancel
2
MENU
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2
3
4
5
6
7
8
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0
5:30 pm - 7:00 pm NR
Thursday, January 20
1
6:25 pm
3-4
Dolby Digital PCM
6
6
Dolby Digital only
Both
Select from
the options
Line
RF
5
Done
Select Done
• Dolby Digital Only—select this option if the stereo system or amplifier can decode
only Dolby Digital and will not process Linear PCM signals. See your amplifier's
owner's manual for more details on the amplifier (and see the following table).
• PCM Only—select this option only if the stereo system or amplifier cannot decode
Dolby Digital signals.
• Dolby Digital/PCM—select this option only if the stereo system or amplifier can
decode both Dolby Digital and Linear PCM signals.
The audio output is also dependent on what is present in the program you are watching.
The table below shows what type of output you will hear:
Signal Present in Program
Optical Output Setting Dolby Digital PCM Both
Dolby Digital Only Dolby Digital PCM Dolby Digital
PCM Only PCM (downmix) PCM PCM
Dolby Digital/PCM Dolby Digital PCM Dolby Digital
Note: When both audio signals are present in the program, the receiver defaults to Dolby
Digital output unless you have selected PCM Only. If you have selected Dolby Digital Only
but there is only PCM audio in the program, you will hear nothing. This also applies to the
analog audio outputs.
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Customizing Receiver
• Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range
is wider, which makes the music and loud noises louder, but voices quieter. This setting is good if you don’t mind turning the volume up louder to hear the speaking portions of programs.
• RF Mode. When you use this setting, in comparison with Line Mode, the dynamic
range is narrower, which makes music and loud noises quieter, but voices louder. This
setting is good if you need to keep the volume lower.
RESETTING TO FACTORY DEFAULTS
You can reset the receiver to discard any changes you have mad e to the receive r, except
for remote control address setting and locks. Resetting the receiver to factory default
settings also discards all Favorite Lists except the All Chan, All Sub, and All HD lists.
If you have set any locks on the receiver, and the receiver is locked, these locks will be
kept. If the receiver is unlocked, any such locks will be lost. You cannot reset the receiver
to default settings to discard a password you have forgotten. No one but a Customer
Service Representative can reset the receiver to bypass a receiver lock.
Resetting to Factory Defaults
1 Press MENU, select System Setup, and then Factory Defaults. The receiver displays a
Warning message to confirm that you want to reset the receiver’s preference s.
2 Select Yes.
SCHEDULING RECEIVER UPDATES
The receiver comes scheduled to update the Program Guide at 3:00 am every day. This
section describes how to change the Updates settings.
Note: This feature does not interfere with scheduled timers.
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Inactivity Standby
Chapter 11
INACTIVITY STANDBY
If your receiver is on for a preset period of time without any activity (for example, no
channel changes), the Inactivity Standby feature turns off the receiver so that you’ll always
have the latest Program Guide and DISH On Demand programs. Enabling this feature is
recommended, as it also helps improve the reliability of your receiver. To change the
settings for this feature, use the following steps:
1 Press MENU on the remote control.
2 Select Preferences, and then Inactivity Standby.
3 Highlight Activation and use the UP and DOWN ARROW buttons to switch between
Enabled and Disabled.
4 Highlight Inactivity Duration and use the UP and DOWN ARROW buttons to select the
amount of time the receiver waits before turning off.
5 Select Done.
Note: Select Defaults to reset the changes you’ve made to this feature.
TIPS
• To take full advantage of Dolby Digital 5.1 surround sound, you need an optical cable
and a stereo that supports this feature.
• To use the Caller ID feature on this receiver, be sure to have the receiver connected
to an active phone line and subscribe to Caller ID service from your phone company.
QUESTIONS
• How can I see who has called me in the past? Open your Caller ID History by
pressing MENU, select System Setup and then Caller ID History.
• Why is my audio in another language? You may have selected an alternate lan-
guage. See the instructions on page 80 to change your preferred language.
• How can I change the channel order in the Program Guide? You can switch from
ascending order (lowest to highest) or descending order (highest to lowest) by following the instructions on page 83.
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Connecting Your Satellite Receiver
Connections
What you’ll find in this chapter:
• CONNECTING TO THE TV
• C
ONNECTING TO YOUR DISH ANTENNA
• CONNECTING THE PHONE LINE
• CONNECTING A BROADBAND INTERNET
C
ONNECTION
• CONNECTING AN OVER-THE-AIR ANTENNA
• SCANNING FOR OVER-THE-AIR CHANNELS
• USING TROUBLESHOOTING TOOLS
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Connecting to the TV
Chapter 12
CONNECTING TO THE TV
High-Definition Connection: HDMI Cable
The HDMI (High-Definition Multimedia Interface) connection provides high-quality audio
and video to your HDTV or HD Monitor using one cable. If your HDTV or monitor has an
HDMI connection available, this is the recommended connection.
Note: Connecting your TV directly to the audio/video outputs of your receiver will assure a
more vivid picture and enhance your viewing enjoyment.
1
Connect receiver
and monitor with
HDMI cable
HDMI
2-4
Turn monitor
and receiver on
and confirm picture
5
Confirm
sound and
volume
1 Connect an HDMI cable to the HDMI connection on the receiver.
2 Connect the other end of the HDMI cable to the HDMI input of the HDTV set or monitor.
3 Turn on your receiver and TV. Change your TV to the correct input or source. Consult your
HDTV user’s guide for assistance.
4 Confirm that you are getting a picture from the receiver.
5 If you do not see a picture, refer to No Picture on the TV on page 87.
Note: In most cases connecting the HDMI cable provides plug-and-play control of the
monitor’s display resolution and other settings. However, your HDTV may require
selecting a different format to display from the receiver during setup.
6 Turn up the volume on your HDTV and confirm you have sound. If you don’t have sound,
your system may require you to connect audio (red and white) RCA-type cables between
the receiver’s Audio Outputs and the TV’s audio input connections.
7 Refer to Setting Up to Display in HD on page 88 to adjust the receiver’s HD display
settings to match your TV.
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Connections
Connecting to the TV
High-Definition Connection: YPBPR (Component) Cables
The YPBPR connections provide high-quality video to your HDTV or HD monitor. Use
these connections if your TV does not have an HDMI connection.
2
1
L
Connect receiver
and monitor with
YPbPr Component
connections
Connect receiver
and monitor with
Audio cables
AUDIO
R
3
Turn monitor
and receiver on
and confirm
picture
4
Confirm
sound and
volume
1 Connect component video cables to the YPBPR (compon ent) connections on the receiver.
Connect the other end of the component video cables to the YPbPr (component) connections on the TV.
2 Connect audio (red and white) RCA-type cables between the receiver’s Audio Outputs
and TV’s audio inputs.
3 Turn on your receiver and TV. Change your TV to the correct input or source. Consult your
HDTV user’s guide for assistance.
4 If you do not see a picture, refer to No Picture on the TV, below.
5 Turn up the volume on your HDTV and confirm you have sound.
6 Refer to Setting Up to Display in HD on page 88, to adjust the receiver’s HD display
settings to match your TV.
No Picture on the TV
This section helps you display a picture on your TV if you were not able to using the
previous sections.
1 Connect RCA-type cables between the receiver’s COMPOSITE (RCA-type) video output
and your TV’s Composite (RCA-type) input.
2 Verify the receiver and the TV are on.
3 Make sure the TV is set to the correct input for the RCA-type connection. Refer to your
HDTV user’s guide for assistance.
4 Change the HDTV settings to match your TV’s display settings as described on page 88.
5 Change the TV to display from the HD input you connected in the previous sections. If you
can see a picture, you are finished.
6 Repeat steps 4 and 5 until the TV displays video from the rec eiv er .
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Connecting to the TV
Chapter 12
Setting Up to Display in HD
Once the receiver has been activated with qualifying DISH Network HD programming, you
will be able to receive HD programs. Use the following steps to select the HDTV display
format that best matches your TV or monitor.
1 Consult your HDTV user’s guide for the HD resolution that the TV supports (1080i or
720p).
2 Press MENU, select System Setup, then HDTV Setup.
3 Select the HD format settings (Analog Type and TV Type) that match the format
supported by your TV, either 1080i or 720p.
4 Select the Aspect Ratio that matches your TV type.
• 16x9 is the setting for wide-screen HDTV displays.
• 4x3 #1 is the setting to use on a 4x3 TV which uses vertical compression. When fed
with a 16x9 program, a compatible TV automatically makes the picture letterbox
format (black bars top and bottom) to preserve the correct horizontal and vertical
proportions.
• 4x3 #2 is the setting to use on a 4x3 TV which does NOT have internal vertical
compression. When fed with a 16x9 program, this type of TV will not show black bars
at the top and bottom, and the picture will appear tall and skinny.
5 Select Done.
6 If required, set up the HDTV to display in the format that matches the receiver’s settings.
Some HDTVs will automatically adjust to the resolution setting of the receiver.
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Connections
Standard-Definition Connections
1 Connect the receiver to the TV using one of the following:
UDIO/VIDEO connection (RCA-type composite connection)
• A
Connecting to the TV
• S-V
• TV SET OUT
IDEO and LEFT/RIGHT AUDIO
2 If using the TV SET OUT connection, peel off the white sticker and attach it to the cable
close to where it connects to the TV S
sticker is in the front cover of this guide.
ET OUT connection on the back of the receiver. The
3 Turn on the TV and receiver to make sure you have a picture.
• If using the TV S
This output channel can be changed in the receiver’s menus by pressing MENU on
the remote control, selecting System Setup, Installation, then Modulator Setup.
The default output is channel 3.
• If using the S-V
input or source. Refer to your TV’s user guide for more information.
ET OUT connection, you’ll need to set your TV to either channel 3 or 4.
IDEO or AUDIO/VIDEO connections, you’ll need to set your TV to a video
4 Turn up the volume on the TV to make sure you have audio.
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Connecting to Your Dish Antenna
Chapter 12
CONNECTING TO YOUR DISH ANTENNA
Connect your TV to the satellite receiver using the previous sections before connecting
the receiver to the dish antenna.
1 Connect two RG-6 coaxial cables between the SATELLITE IN 1 and SATELLITE IN 2 ports on
the receiver’s back panel and two available ports on either the switch, LNBF, or DISH Pro
Plus Separator in your existing system.
Note: If you are installing your receiver in a system with DISH Pro or DISH Pro Plus
LNBFs (and/or switches), you can have as much as 200 feet of cable between the LNBF
and the receiver. You must use RG-6 coaxial cables rated up to at least 2150 MHz.
2 Peel off the blue stickers (found at th e beginning of this User’s Guide) and affix them to the
cables near where they connect to the S
the back of the receiver.
ATELLITE IN 1 and SATELLITE IN 2 connections on
3 On the remote control, press MENU, select System Setup, Installation, and then Point
Dish to display the Point Dish screen on the TV.
4 Select Check Switch to go to the Installation Summary screen, then select Test.
5 The receiver begins performing the Check Switch test. When it is finished, the Installation
Summary screen displays with the results of the test.
6 Verify that the information on the Installation Summary screen identifies your system
correctly and shows all transponders for all satellites in your system.
7 Select Done.
8 Select Done to exit the Po int Dish menu. If you re ceive a prompt that the receiver nee ds to
download software, follow the on-screen instructions and do not disturb the receiver until
the TV is displaying DISH Network video. The software download process usually takes
between 15 and 30 minutes. If you do not receive the software download prompt, press
VIEW LIVE TV. The receiver displays the “Acquiring Satellite Signal” message for a few
minutes, then will display video.
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Connections
CONNECTING THE PHONE LINE
Phone Jack
Optional
Phone Coupler
You must keep the receiver connected to an active telephone line to order Pay-Per-View
programs, use all of the DishHOME Interactive features, or use other services from DISH
Network with your remote control.
Note: You may be able to use a wireless modem jack. However, this may not support all
the features of this receiver, such as Caller ID. See www.dishnetwork.com for compatible
modem products. If you have a Digital Subscriber Line (DSL), you may have to install a
DSL filter between the receiver’s back panel Phone Jack and the telephone wall jack to
successfully connect with DISH Network. You can obtain a filter from your DSL provider.
Phone Line Connection
Connect a telephone cable with a standard RJ-11 connector between the receiver’s back
panel P
HONE connection and an active telephone connection as shown below.
Connecting the Phone Line
Note: Do not connect the phone line to the E
connect the phone line to the E
THERNET port, all phones in your home may stop
THERNET connection. If you accidentally
functioning.
Phone Jack
Phone
Optional
Phone Coupler
Y-Adapter
Phone Connection Recommendations for VoIP
If you have a VoIP (Voice over Internet Protocol) phone service, the following tips may
help improve the chances of the satellite receiver successfully connecting to DISH
Network using the VoIP phone service.
Note: Not all VoIP services will function with the receiver.
• Manually set the VoIP equipment for the proper bandwidth, to the highest bandwidth
possible, using the VoIP equipment’s instructions.
• Use other settings or connections suitable for modems or fax machines.
• For Vonage VoIP customers only, using the phone prefix *99 in the phone systems
setup can allow the VoIP connection to switch to its highest possible bandwidth.
Follow the steps in Phone System Setup, below, to enter a phone prefix.
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Connecting the Phone Line
Chapter 12
Phone System Setup
You must also set up the receiver for your telephone system (touch tone or rotary). If you
need a prefix to make an outside call, set a telephone number prefix.
1 Press MENU on the remote control, then select System Setup, Installation, and then
Phone System.
2 Select the Touch Tone or Rotary Phone option in the Phone Type list.
3 Select the Prefix Code option under Outside Line if you need to dial a prefix to make
outside calls. Otherwise, leave this setting on No Prefix.
Note: Usually, you need a telephone number prefix only for business installations. For
most residential installations, all you need to do is set the telephone system type. The
default setting of No Prefix will allow correct dialing. If this is the case, select the Save
option to save the above setting, and stop here. If you do need to set a prefix, then instead
of selecting the Save option, go on to step 5.
4 If you selected No Prefix, select Done.
5 If you selected Prefix Code, the receiver highlights the box where you must enter the
exact sequence you dial to reach an outside line.
6 Select Done.
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Connections
Connecting a Broadband Internet Connection
CONNECTING A BROADBAND INTERNET CONNECTION
If you have broadband (high-speed) Internet access at home, you can access additional
features and capabilities by connecting your receiver to your home network. Refer to
tech.dishnetwork.com
making this type of connection.
and search for “home networking” for detailed instructions on
CONNECTING AN OVER-THE-AIR ANTENNA
If you want to receive digital channels from an over-the-air antenna in addition to your
satellite receiver programming, connect the over-the-air antenna to your satellite receiver.
• The O
• Connect a VHF/UHF over-the-air antenna to the O
• You can add local over-the-air channels to the receiver’s channels lists and assign
Note: The type of antenna required depends on the channels used by, and the locations
of, the local broadcasters for your area. Visit www.antennaweb.org or contact a
professional installer to help you select a suitable antenna.
VER-THE-AIR ANTENNA IN connection on your receiver's back panel can be used
to receive and view programming on the TV from an over-the-air antenna.
VER-THE-AIR ANTENNA IN port. Peel
off the black sticker (found at the beginning of this User’s Guide) and affix it to the
cable close to where it connects to the back of the receiver.
them network affiliations. Once you have done this, you can access the channels via
the Program Guide or the Browse Banner similar to accessing satellite channels.
Make sure to follow the antenna installation instructions correctly. Ground an
outdoor antenna per the National Electrical Code (NEC) and any state and local
electrical codes.
The audio/video quality on local over-the-air channels depends on the distance
and terrain between the broadcast station and your home, and on the
placement and quality of the over-the-air TV antenna you use. If you have
questions about over-the-air chan n els, contact the broadcaster, not DISH
Network.
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Scanning for Over-the-Air Channels
Chapter 12
SCANNING FOR OVER-THE-AIR CHANNELS
After your over-the-air antenna is adjusted for the best reception and connected to the
receiver’s O
air channels into the satellite receiver’s menus.
1
Check off-air
antenna
installation
1 Verify your over-the-air antenna is installed and connected to the receiver’s OVER-THE-AIR
A
NTENNA IN.
2 On the remote control, press MENU, select System Setup, and then Local Channels. If
this is the first time you have opened the Local Channels screen, it will have no channels
listed.
VER-THE-AIR ANTENNA IN connection, use these instructions to scan over-the-
2
MENU
1
Thursday, January 20
Main Menu
6:25 pm
114 E!114 E!
Program Guide
1
Themes & Search
2
Customer Support
3
Multimedia
4
Locks
5
System Setup
6
Daily Schedule
7
Preferences
8
Celebrity Homes
Cancel
0
5:30 pm - 7:00 pm NR
System Setup
Local Channels
6
8
Press MENU and
select System Setup
then Local Channels
3
Scan Locals
Select Scan
Locals
4-5
OK
Allow
receiver to
scan for locals
then select OK
6
Done
Select
Done
to store
channels
7
MENU
1
Thursday, January 20
Main Menu
6:25 pm
114 E!114 E!
Program Guide
1
Themes & Search
2
Customer Support
3
Multimedia
4
Locks
5
System Setup
6
Daily Schedule
7
Preferences
8
Celebrity Homes
Cancel
0
5:30 pm - 7:00 pm NR
System Setup
Local Channels
6
8
Go back to
the Local
Channels screen
8-9
A B C D E F G H I J
K L M N O P Q R S T
U V W X Y Z ' - . &
1 2 3 4 5 6 7 8 9 0
Space
Back
Enter local
channel names
Done
then select
Done
3 Scan for channels by selecting Scan Locals.
4 The scan will take a few minutes to complete. When it finishes, the results will show how
many channels the scan found. If you want to stop the scan before it is completed, select
Cancel.
5 Select OK to go back to the Local Channels screen and view the list of channels.
Note: The ARROW at the bottom left means that there are more channels, off the bottom
of the screen, which you can get to with the ARROW keys if you wish to edit their names
or remove them.
6 If you want to name the over-the-air channels, cont inu e on. If yo u do not want to na me
your over-the-air channels, select Done. You will then be taken out of the menus back to
watching TV.
7 Select a channel and then select Edit Nam e to modify the way the channel name displays
on your screen. You can rename only one channel at a tim e.
8 Use the on-screen keyboard on the screen to select the letters of your channel name.
9 When you are finished making changes, select Done. The receiver displays a message
while it is saving the changes. Be sure not to interrupt the receiver while it is saving the
changes.
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Connections
Scanning for Over-the-Air Channels
Peaking Your Over-the-Air Antenna
Local Channels
Select All
Scan Locals
2-1 KWGN-D
2-2 TUBE
4-1 KCNC-D
6-1 KRMA-D
6-2 V-mo
7-1 KMGH-H
8
Add Locals
Chan Display
Edit Name
Delete
0
50 100
Not Locked Signal Strength: 0
Done
Cancel
Help
1 Press MENU, select System Setup, and then Local Channels.
2 Highlight a channel in the local channels list to display its signal strength. Make sure you
see a green signal strength bar and a Locked indication on the signal meter.
3 Adjust the orientation of your antenna to maximize the signal strength . If you cannot get a
Locked indication, you may need to upgrade your antenna or relocate it.
About Over-the-Air TV Broadcasts
Over-the-air TV signals are broadc as t by loc a l TV stations from a transmitter tower. You
receive over-the-air TV signals using an indoor or outdoor antenna instead of the satellite
dish. You are likely familiar with analog over-the-air TV signals - these are the signals that
have been used to broadcast TV for many years. New digital over-the-air TV signals are
broadcast and received in the same way. Digital over-the-air TV broadcasting uses
advanced technology like that of the DISH Network to deliver superb picture quality and
CD quality sound. However, digital over-the-air signal reception (like analog over-the-air
signal reception) depends on several things.
• The distance between the broadcast station and your home (the farther away the
station, the weaker the signal)
• The broadcast station's power (the lower the power, the weaker the signal)
• Obstacles between the station and your home, such as mountains, buildings, trees, or
other objects (these may block or reflect the signal before it reaches you)
• Multiple broadcast stations (to receive good signals from several stations, you may
need to compromise in how you aim the antenna or you may need more than on e
antenna)
The effects of poor digital reception are different from the effects of poor analog reception:
• Poor analog reception usually causes the TV picture to be “snowy” or to include
“ghosts,” that is, multiple images caused by receiving reflected signals along with the
direct signal from a station. Poor digital reception may cause the TV picture to be
“pixelized,” that is, broken up into small squares of various colors, or to be lost
completely (the TV screen is all black or all blue).
• Digital broadcasts often provide either a very good picture or no picture at all.
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