Dish Network Solo 351 User Manual
Contents
Safety Instructions ..........................................................................iii
Chapter 1 - Introduction...................................................................1
Welcome to DISH Network ................................................................... 1
About this Receiver .............................................................................. 1
Overview .............................................................................................. 2
Getting Started ..................................................................................... 4
Quick Tour of Basic Features ............................................................... 5
Quick Tour of the Menus ...................................................................... 7
About Satellite Television ................................................................... 11
Satellite Signal Quality ....................................................................... 11
Chapter 2 - Receiver Description and Installation.......................13
Receiver Front Panel .......................................................................... 13
Receiver Back Panel .......................................................................... 14
Remote Controls ................................................................................ 16
Connecting the Receiver to a Nearby TV ........................................... 19
Connecting the Receiver to the TV(s) in Another Room(s) ................ 21
Programming the Recover Button ...................................................... 25
Changing the TV1 and TV2 Output Channels .................................... 26
Connecting the Receiver to the Phone Line ....................................... 27
Connecting the Receiver to a Dish Antenna System ......................... 28
Optional - Connecting VCRs to the System ....................................... 31
Optional - Connecting to an Off-Air Antenna or Cable ....................... 32
Optimize Your Remote Controls ......................................................... 32
Setting Up TV1 to Operate in UHF Pro .............................................. 34
Setting Up TV1 to Operate in IR ......................................................... 35
Chapter 3 - Using the System........................................................37
Using the Remote Controls ................................................................ 37
Using the Menus ................................................................................ 42
Changing Channels ............................................................................ 45
Using the Program Guide ................................................................... 45
Displaying Program Information ......................................................... 47
Using Favorites Lists .......................................................................... 49
Using Timers ...................................................................................... 52
Using Themes and Search ................................................................. 59
Using Locks ........................................................................................ 62
Personal Identification Number .......................................................... 69
Using Caller ID ................................................................................... 69
Resetting to Factory Default Settings ................................................. 70
Changing Program Languages .......................................................... 71
Control Other Devices with the Remote Controls ............................... 72
Testing the System ............................................................................. 82
System Updates ................................................................................. 83
Page i
Contents
Chapter 4 - Dish Antenna Installation...........................................85
Installing a DISH 500 Antenna ............................................................85
Installing a Multiple Dish DISH Pro System ........................................91
DISH Pro Wiring Diagrams .................................................................94
Running Coaxial Cable .......................................................................99
Chapter 5 - Reference...................................................................101
Troubleshooting Tables ....................................................................101
Device Codes ....................................................................................113
Appendix ......................................................................................109
Limited Warranty ...............................................................................119
Residential Customer Agreement .....................................................121
Staying Legal ....................................................................................127
FCC Compliance ...............................................................................127
Index ..............................................................................................129
Page ii
Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched, particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for long periods
of time.
13. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as the power supply cord or plug
is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
Apparatus shall not be exposed to dripping or splashing and no
objects filled with liquids, such as vases, shall be placed on the
apparatus.
Page iii
Safety
t
(
)
Note to Satellite TV System Installer: This reminder is provided to call the
satellite TV system installer’s attention to Article 820-40 of the National
Electrical Code (NEC) that provides guidelines for proper grounding and, in
particular, specifies that the cable ground shall be connected to the grounding
system of the building as close to the point of cable entry as practical.
Satellite Dish
Coaxial Cable
Ground Clamp
Antenna Discharge
Unit
Grounding Conductors
NEC Section 810-21
Safety Tips
• Unplug the receiver from the AC power outlet before cleaning.
• The use of accessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.
•Do not place the receiver in an enclosure such as a cabinet without proper
ventilation.
• Do not install the receiver in any area where the temperature can be less than
40°F or more than 113°F.
•Do not stack the receiver on top of or below other electronic devices.
• Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug, not
the cord.
•Do not overload wall outlets or extension cords, as this can result in a risk of
fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could cause
fire or electrical shock.
• Make sure that the outdoor parts of the antenna system are grounded in
accordance with local, state, federal, and National Electrical Code (NEC)
requirements.
•Do not locate the antenna near overhead light or power circuits, or where it can
fall into such power lines or circuits. When installing the antenna, take extreme
care to avoid touching such power lines or circuits, as contact with them can be
fatal.
•Do not attempt to service the receiver yourself, as opening or removing covers
may expose you to dangerous voltage, and will void the Limited Warranty.
Refer all servicing to authorized service personnel.
• Use an outlet that contains surge suppression or ground fault protection. For
added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord from the
wall outlet, disconnect the lines between the receiver and the antenna, and
disconnect the telephone line. This will provide some protection against
damage caused by lightning or power line surges.
from Satellite Dish
Electric Service Equipmen
Ground Clamps
Power Service Grounding
Electrode System
(NEC Art. 250, Part H)
Page iv
Chapter 1
Introduction
Welcome to DISH Network
Congratulations on choosing DISH Network. You are about to experience
the excitement and convenience of Direct Broadcast Satellite (DBS) service,
which delivers the very best picture and sound quality. DISH Network
consistently provides state-of-the-art products and satellite-delivered
services — with high performance, ease of operation, and a wide variety
of entertainment options.
About this Receiver
UHF Pro
Remote Control
2
2
IR
Remote Control
1
To gain a better understanding of your DISH Network satellite receiver, look at
the picture above. This receiver is a two-tuner satellite receiver that allows you
to watch different programs in two locations:
• Nearby TV - Programming from the receiver is delivered to the TV near the
receiver using short audio/video cables.
• Remote TV - Programming from the receiver is delivered to a TV located in
another room using existing in-home coaxial cable.
Page 1
Chapter 1
Introduction
Two remote controls come with your receiver:
• An Infrared (IR) remote to control programming for the nearby TV.
This remote is labeled with a green number 1, which matches similar
markings on the receiver output connections and the menus for the
nearby TV.
• An Ultra-High Frequency Pro (UHF Pro) remote to control
programming to a remote TV. This remote is labeled with blue
number 2, which matches the similar markings on the receiver
output connections and the menus for the remote TV.
Overview
Before you use your satellite receiver, you need to install the system or
have it installed by a professional technician. For a professional installation,
please call the Customer Service Center at 1-800-333-DISH (3474). If you
install the system yourself, use the instructions in Chapter 2.
A vital part of the installation is to set up the receiver to get the
latest software from the satellite signal. If you are installing a
new system and follow the instructions in Chapter 2, your
receiver will automatically get this software.
For information on the receiver and its installation, read Chapter 2, Receiver
Description and Installation beginning on page 13.
For information on any specific feature or function, read Chapter 3, Using
The System beginning on page 37.
For information on assembling and installing a dish antenna, read Chapter 4,
Dish Antenna Installation beginning on page 85.
If you have a problem operating the system or receive an error message, use
the Troubleshooting Tables beginning on page 101.
Tips
In the margins of pages throughout this guide are tips and other information
to make using your satellite receiver easier.
Conventions
To make it easy for you to use this guide, we use the following conventions.
• The names of remote control buttons are all uppercase.
Example: Press the SAT button.
• Menus and options that appear on the TV screen are in bold type.
Example: Open the
• Select means to move the highlight to an on-screen option or choice
in a list and press the SELECT button on the remote control.
Example: Select the
Program Guide.
Locks option.
Page 2
• Connections on the back of the receiver are in small capital letters.
Example: S
AT IN
• Where this guide mentions nearby TV, it refers to the TV near the
receiver. The nearby TV receives TV1 menus and programming
from the receiver’s TV1 outputs and is connected using short audio/
video cables.
• Where this guide mentions remote TV, it refers to the cable-ready
TV(s) located in rooms away from the receiver. The remote TV
receives TV2 menus and programming from the receiver’s TV2
outputs through your in-home cable system.
• Where this guide mentions remote control, it refers to either
Remote Control 1 when viewing the nearby TV or Remote Control
2 when viewing the remote TV(s). If a specific remote control must
be used, this guide will refer directly to Remote Control 1 or
Remote Control 2.
Fixed Images
On some TVs, the presence of fixed images for extended periods
of time may cause them to be permanently imprinted on the
screen. Consult your TV user guide for information on whether
this is a problem for your TV, what operating/viewing restrictions
apply to avoid this problem, and associated TV warranty
coverage.
Overview
DISH Network Logo
Whenever the receiver’s outputs are turned off using the
remote control or front panel POWER buttons, you will
see the DISH Network logo moving around on your TV
screen. This feature is included with your receiver to
assure you that the connections between your receiver and
TV(s) is not lost. Press the blank POWER or SELECT
button on the remote control to resume watching satellite
TV programming. Make sure you are using the correct
remote (see page 16 for details).
Note: This logo is displayed on all TV1 and TV2 outputs except the
CH 3–4 OUT. So if your nearby TV is connected using the CH 3–4 OUT,
this logo will not be displayed.
Page 3
Chapter 1
Introduction
Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).
Getting Started
After your system has been installed, order and watch your programming
using the following steps:
Step 1: Ordering Your Programming
1. Using a remote control, press SAT and then press the
blank POWER button. Make sure the TV is also on.
Note: If you see the DISH Network logo displayed on
your TV screen, press the SELECT or blank
POWER button on the remote control to view
satellite TV programming.
2. Press GUIDE.
You will see that some channels in the
in white. These channels can be viewed immediately. However, many
channels will be in red. You cannot view these channels until you order
programming.
Program Guide appear
3. Press the SYS INFO button on the remote control to display
Important System Information screen.
the
4. Call the Customer Service Center at 1-800-333-DISH (3474). A
customer service representative will help you start DISH Network
programming on your system and will discuss the various programming
packages available.
5. Choose a package and the representative will authorize your
programming.
6. Press SELECT to close the
Important System Information screen.
Page 4
7. Wait a few minutes and the channels you purchased will turn from red to
white, and can now be viewed.
Step 2: Finding Programs To Watch
Quick Tour of Basic Features
1. Press the GUIDE button.
2. When the
Program Guide opens, use the UP or
DOWN ARROW to view information on other
channels. The channels for the programming you
ordered should be shown in white and are available for
viewing. After you have highlighted a current program
Program Guide, press SELECT to watch it.
in the
Quick Tour of Basic Features
This tour guides you quickly through a number of basic satellite receiver
features accessible directly from the remote control without using menus.
For more detailed information about each feature, see Chapter 3, Using the
System.
1. Make sure the TV is on.
2. Press the UP or DOWN ARROW button to
change channels.
Tip: The Program
Guide provides a
complete listing of
all programs
available on all
channels,
including those
that are not in your
subscription
(these channels
have red
backgrounds).
3. Press the RECALL button to go back to the last channel
you watched.
4. Press the THEMES (LEFT ARROW) button to open the
Themes and Search menu. This menu allows you to
search for programming by themes (movies, sports, and
more) or by key words used in the programming
information.
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Chapter 1
Introduction
5. Select Sports.
6. Press the VIEW TV button to go back to watch a program.
7. Press the INFO button to see information about the program.
Page 6
8. Press the CANCEL button to go back to watch the program.
9. Press the BROWSE (RIGHT ARROW) button to open the
Browse Banner. The Browse Banner shows information
on a program we’re watching at the top, and information on
two other programs at the bottom.
10. Press the UP or DOWN ARROW button to
change the channel information you see at the
bottom of the TV screen.
11. Press the RIGHT ARROW button to highlight
the program coming on next at the bottom. Press
the LEFT ARROW button to go back to the
program on now.
Quick Tour of the Menus
12. Press the VIEW TV button to clear the
Banner
from the TV screen and to go back to watching a
Browse
program.
Quick Tour of the Menus
This tour guides you quickly through the basic features available through
Main Menu. See Chapter 3, Using the System for more information
the
about these and other features.
1. Press the remote control MENU button to open the
Menu
.
Main
Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).
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Chapter 1
Introduction
2. Press the 1 button to select the Program Guide option on the
Main Menu. This opens the Program Guide on the TV screen.
You can use the
Program Guide to find and select a program to watch.
For now, though, go on with this tour.
3. Press the MENU button to go back to the
4. Press the 2 button to select the
Main Menu. This menu allows you to search for
the
Themes and Search option on
Main Menu.
programming by themes (movies, sports, etc.) or by key words
used in the program information.
5. Press the MENU button to go back to the
Main Menu.
Page 8
6. Press the 3 button to select the
Customer option. This menu
provides convenient access to your DISH Network account to
review your statement, pay your bill, upgrade programming, and
more.
7. Press the 0 button to go back to the Main Menu.
Quick Tour of the Menus
8. Press the 4 button to select the
Dish Home option. You can
order channels, check the news and weather, and even play
games.
9. Press the 0 button to go back to the
10. Press the 5 button to select the
. This menu allows you to apply password-protected
Menu
Main Menu.
Locks option on the Main
locks on programming based on rating, or even on a channelby-channel basis.
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Chapter 1
Introduction
11. Press MENU to go back to the
12. Press the 6 button to select the
Main Menu. Use this menu to set up the system the way you
Main Menu.
System Setup option on the
want.
13. Press MENU to go back to the
14. Press the 7 button to select the
. This menu is used for creating and changing timers used
Menu
Main Menu.
Timers option on the Main
to trigger automatic channel changes, reminders, or VCR
recordings.
Page 10
15. Press MENU to go back to the Main Menu.
About Satellite Television
16. Press the 8 button to open the
Favorites menu. This menu
allows you to set up lists of your favorite channels to make
finding what you want to watch more convenient.
17. Press MENU to go back to the
Main Menu.
18. Press the VIEW TV button to go back to watching a program.
About Satellite Television
Satellite television uses a satellite in a stationary orbit over the Earth to
deliver television and audio programming. This type of orbit enables the
satellite to stay aligned over one place on the surface of the Earth.
Once the satellite dish is aimed at the satellite, the dish does not have to
move to follow it.
Satellite Signal Quality
Rain and Snow Fade
Heavy rain, snow, or cloud cover can block the satellite signal, which can
interrupt your programming service. By aiming the satellite dish to get the
strongest signal during installation, you can help prevent rain and snow
from interrupting the signal. Your service will return after the weather
condition has passed.
Tip: If you lose
your picture, it’s
most likely due to
heavy rain, snow or
snow build-up on
your dish.
Page 11
Chapter 1
Introduction
Solar Interference
Twice a year, the sun moves to a position behind the DISH Network satellite
as it orbits the Earth. The exact time of the year that this occurs varies,
depending on the location, but it is near the beginning of spring and again
near the beginning of autumn. The period of solar interference lasts for a few
minutes at about the same time everyday for a few days during the spring
and autumn, so do not be alarmed when it happens.
Page 12
This is an unavoidable natural event for all television involving the use of
satellites and has an adverse effect on many program providers. During this
period, you will not be able to see programs on DISH Network. Once the sun
has moved from behind the satellite, the programs will reappear.
Chapter 2
Receiver Description and Installation
Receiver Front Panel
Smart Card Door
Behind this door is a slot for a future smart card. No smart card is included with
this receiver.
Arrow Buttons
Use the ARROW buttons to change channels on the nearby TV.
Power Button
Press the POWER button to turn the TV1 programming on or off to the nearby
TV.
TV1 and TV2 Indicators
• When the green TV1 indicator is on, the receiver is providing programming
to the nearby TV through the TV1 output connections.
• When the blue TV2 indicator is on, the receiver is providing programming
to the remote TVs through the TV2 output connections.
Note: If you see the DISH Network logo displayed on your TV screen,
press the SELECT or blank POWER button on the remote control to view
satellite TV programming.
IR Sensor and IR Blaster
The INFRARED (IR) SENSOR receives IR signals from Remote Control 1.
The IR BLASTER transmits IR signals to control a VCR to perform automated
recordings.
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Chapter 2
Receiver Description and Installation
Receiver Back Panel
Tip: The six coaxial
connections on the
back of your
receiver are color
coded to make the
connectors easy to
identify. Inside the
front cover of this
guide are stickers
that are color
coded the same
way as the coaxial
connections. See
the installation
instructions
starting on page 19
for information on
how to use the
stickers that go on
the coaxial cables.
The receiver connections on the back panel are placed in three groups:
•
TV1 Connections - Use these connections with the nearby TV.
TV2 Connections - Use these connections with the remote TV(s).
•
Other Connections - Use these connections with the dish antenna, UHF
•
antenna, and phone line.
TV1 Connections
Page 14
The following connections provide TV1 menus and programming to the
nearby TV.
TV CH 3-4 OUT
The CH 3-4 OUT connection provides good quality video
and mono (non-stereo) audio to your nearby TV. Use a
coaxial cable to make the connection. The
CH 3–4 OUT
connection is color coded white.
RCA Out
The RCA audio/video outputs provide high quality
picture and stereo sound to the nearby TV (if your
TV has these connections). Use an RCA-type cable
assembly to make the connection. If the TV has
only one input for this type of audio, connect it to
the right (R) phono (RCA) audio output on the
receiver.
S-Video Out
The S-VIDEO connection provides the highest quality video
available to your nearby TV (if your TV has this connection).
Use an S-Video cable to make the connection. If you use this
back panel output for video between your receiver and
nearby TV, you must still connect the audio using the
(RCA) A
UDIO LEFT/RIGHT OUTPUTS and Phono (RCA) cables.
PHONO
Receiver Back Panel
TV Antenna/Cable In
The TV ANTENNA/CABLE IN is used if you want the satellite
receiver to connect the tuner of the nearby TV to an off-air
antenna or cable TV system when the satellite receiver is
turned off or when using the TV/VIDEO button on Remote
Control 1. Use a coaxial cable to make this connection to an
off-air antenna or cable TV system. The
ABLE IN connection is color coded black. Your nearby TV
C
must be connected to the
CHANNEL 3-4 output to use this
TV ANTENNA/
feature.
TV2 Connections
The following connections provide TV2 menus and programming to the
remote TVs.
Ch 21–69 OUT
Tip: If you connect
a cable to the TV
A
NTENNA/CABLE IN
port, attach the
black sticker to the
cable near where it
attaches to the
receiver. The
stickers are
located inside the
front cover of this
guide.
The CH 21–69 OUT connection provides good quality video
and mono (non-stereo) audio for the remote TV(s).
Use a coaxial cable to make this connection to your home
cable system. Remote TVs connected to the home cable
system can receive programming from this receiver output.
CH 21–69 OUT connection is color coded yellow.
The
When connecting to the home distribution (
CH 21–69 OUT)
coaxial port, you must meet requirements covered under FCC
Compliance in the Appendix. To meet these requirements, an in-
line coaxial attenuator has been included with your receiver and
may need to be installed using the following guidance:
• If connecting directly to a TV tuner port, you must install the
attenuator in the cable between the
CH 21–69 OUT port and the
TV tuner.
• If connecting to your in-home cabling system to distribute the
signal to a TV(s) in other rooms, in most cases you will not
have to install the attenuator for most in-home cabling systems.
Page 15
Chapter 2
Receiver Description and Installation
RCA Out
The RCA audio/video outputs provide high
picture quality and stereo sound to your TV (if
your TV has these connections). These outputs
can be used to provide TV2 menus and
programming to a wireless audio/video transmitter
or to a second input on a nearby TV. Use an RCAtype cable assembly to make the connection. If the
TV has only one input for this type of audio,
connect it to the right (R) phono (RCA) audio
output on the receiver.
Other Connections
Satellite In
The SATELLITE IN connections are used to
receive satellite TV signals from the dish
antenna. The connection is made using
RG-6 coaxial cable. The
connections are color coded blue.
SATELLITE IN
Remote Antenna
The REMOTE ANTENNA port receives UHF signals from
the Remote Control 2 so that it can control TV2 menus
from another room. Connect the UHF antenna here,
and place it so that it does not touch anything. If you
do not connect the antenna, you cannot use Remote
Control 2 to control the receiver for TV2 menus and
programming. The
coded green.
REMOTE ANTENNA port is color
Telephone Jack
The TELEPHONE JACK is used to connect the receiver to an
active telephone line. Use a standard RJ-11 telephone
cable assembly to make the connection.
Remote Controls
The two remote controls give you easy access to all the features of your
satellite receiver. You can set up each remote to control the satellite receiver
and up to three other devices. These devices can be a TV, a VCR or DVD
player, and a third device.
Page 16
Types of Remote Controls
Remote Controls
Remote Control 1 uses infrared (IR)
light signals to control
TV1 menus for
the nearby TV and other devices that
the remote is programmed to control.
IR signals travel only short distances
(40 feet or less), and cannot go
through walls or other solid objects.
You must point the remote control
directly at the device, with no objects
blocking the line of sight.
This remote control is identified by
the green number 1 at the bottom of
the remote control.
Remote Control 2 uses UHF Pro
signals to control
TV2 menus for the
remote TVs.
UHF Pro signals travel long distances
and go through walls and other solid
objects.
To use Remote Control 2 to control
the receiver, you must attach the UHF
antenna to the receiver back panel
(see Attach a UHF Antenna on page
18).
Remote Control 2 uses IR signals to
control other devices that the remote
is programmed to control. You must
point the remote control directly at
these devices, with no objects
blocking the line of sight.
This remote control is identified by
the blue number 2 at the bottom of the
remote control.
Page 17
Chapter 2
Receiver Description and Installation
Batteries
The remote controls come with AAA batteries, which need to be installed
when you first receive your system. When you replace old batteries, you
should replace all of the batteries. Use batteries of the same kind, for
example alkaline or carbon zinc, and don’t mix batteries of different kinds.
Alkaline batteries last longer than carbon zinc.
Installing or Changing the Batteries
1. Press down on the battery cover’s top latch and slide the
cover off.
2. If you are changing out batteries, take out all of the old
batteries.
3. Put the new batteries in. Make sure you match the plus
(“+”) ends with the plus markings on the battery case.
4. Slide the cover back into place.
Low Battery Warning
When you see a low battery warning message below the Program Banner,
the batteries in your remote control are weak and need to be replaced.
Attach a UHF Antenna
You need to attach the UHF remote antenna to the
receiver’s back panel
you can use UHF Pro Remote Control 2.
Note: Be sure to set the antenna straight up so you can use the remote
control from as far away as possible. Don’t let the antenna touch anything.
REMOTE ANTENNA input so
Page 18
Connecting the Receiver to a Nearby TV
Attention: If your UHF Pro Remote Control 2 isn’t working
very well from far away, you may be experiencing
interference from objects near your receiver. To improve your
remote control’s range, try any or all of the following:
• Place the receiver higher than all of the other equipment in
your entertainment center.
• Provide room above the receiver so that the antenna can be
installed straight up. If this is not possible, tilt the UHF
antenna at about a 30° angle.
• Place the UHF antenna outside the entertainment center by
using a coaxial cable to connect the antenna to the receiver.
• Try moving the receiver to other locations.
• Attach a UHF attenuator to the
REMOTE ANTENNA port (see
33).
Connecting the Receiver to a Nearby TV
This section describes how to connect receiver TV1 output ports to a nearby
TV. The easiest way to connect the receiver to the TV is using coaxial cable
connections, but you may also use
RCA or S-Video outputs.
Coaxial Cable Connections (TV1)
1. Connect a coaxial cable from the CH 3-4 OUT output on the receiver to
the nearby TV’s tuner port.
2. Place the white
connects to the receiver (see the picture in the margin).
3. Plug in the power cord for the receiver.
CH 3-4 OUT sticker on the cable near where the cable
Tip: Using cable
labels makes it easy
to tell which cables
connect to the
receiver ports.
Inside the front
cover of this guide
are stickers that are
color coded the
same way as the
coaxial
connections.
4. Turn on the receiver with the front panel power button and make sure
the green TV1 indicator is lit.
Page 19
Chapter 2
Receiver Description and Installation
5. Turn on the nearby TV.
6. Tune the TV to channel 3.
Tip: The channel
stickers are located
inside the front
cover of this guide.
7. You should see the
Point Dish screen.
8. If you do not see the correct screen, tune the TV to channel 4.
Note: If you want to change the channel that the CH 3-4 OUT connection
provides to your TV, see Changing the TV1 and TV2 Output Channels
on page 26.
9. If desired to remind you of which TV channel (3 or 4) to tune to watch
satellite programming, place one of the channel stickers (3 or 4) near or
on your TV.
RCA and S-Video Connections (TV1)
1. Connect one of the following video cables:
• RCA video cable (yellow) from the receiver TV1 outputs to the
nearby TV’s
S-VIDEO cable from the receiver TV1 outputs to the nearby TV’s S-
•
V
IDEO input.
2. Connect the
outputs to the nearby TV’s audio inputs. If the TV has only one input for
this type of audio, connect it to the right (R) phono (RCA) audio output
on the receiver.
RCA video input.
RCA audio cables (red and white) from the receiver TV1
Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).
3. Make sure your nearby TV is on and set to receive TV from the correct
audio and video inputs. Refer to the instructions that came with your TV.
4. Plug in the power cord for the receiver.
5. Turn on the receiver with the front panel power button and make sure the
green TV1 indicator is lit.
6. You should see the
Point Dish screen.
Confirm Remote Control 1 Operation
After the nearby TV has been connected to a TV1 output using one of the
methods above, do the following to confirm that the IR Remote Control 1
controls the receiver:
1. Make sure that fresh batteries are installed properly in the IR Remote
Control 1.
2. Press the SAT button to put the IR Remote Control 1 in SAT mode to
control the satellite receiver.
3. Use the Remote Control 1 arrow keys to move around the
screen. If you are able to move around in the Point Dish screen, you
confirmed that Remote Control 1 is controlling the receiver.
Point Dish
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Connecting the Receiver to the TV(s) in Another Room(s)
Connecting the Receiver to the TV(s) in Another
Room(s)
This section describes how to connect the receiver CH 21–69 OUT
connection to the cable-ready remote TV located in another room away
from the receiver. This installation uses your in-home cable system. If your
house does not have built-in cabling, it will be necessary to run cables from
the receiver to each remote TV. Due to the difficulty of this installation, you
should consider having this professionally installed. Call DISH Network at
1-800-333-DISH (3474).
Note: When connecting to the home distribution (CH 21–69 OUT) coaxial
port, you must meet the FCC requirements in the Appendix. To meet these
requirements, an in-line coaxial attenuator has been included with your
receiver and may need to be installed using the following guidance:
• If connecting to your in-home cabling system to distribute the signal to
a TV(s) in other rooms, in most cases you will not have to install the
attenuator on the
CH 21–69 port for typical in-home cabling systems.
• If connecting directly to a TV tuner port, you must install the attenuator
in the cable between the
Receiver Back Panel
CH 21–69 OUT port and the TV tuner.
Attenuator
If you have an off-air antenna or cable connected to your inhome cable system, see Optional - Connecting to an Off-
Air Antenna or Cable following this section.
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Chapter 2
Receiver Description and Installation
Make sure you are familiar with how to change channels on
your TV and if necessary how to switch your TV between
off-air and cable channels. During this procedure, it will be
necessary to change the channels on your TV(s) to tune to
these channels to see the video from the receiver. See your
TV user guide for instructions.
Tip: Using cable
labels makes it
easy to tell which
cables connect to
the receiver ports.
Inside the front
cover of this guide
are stickers that
are color coded the
same way as the
coaxial
connections.
1. Connect CH 21-69 OUT on the receiver to your existing wall cable outlet
using a coaxial cable.
Note: If you do not have an existing in-home cable system, you
will need to run coaxial cable to each TV in other rooms. If this is
too difficult, you may want to contact a professional to do this
installation.
2. Place the yellow sticker on the CH 21-69 OUT cable near where the cable
attaches to the receiver. See the tip in the margin.
3. Make sure batteries are installed in Remote Control 2 and the UHF
antenna is attached to
4. Make sure the receiver's blue TV2 indicator is off. If it is on, turn it off
by doing the following:
a. Press the SAT mode button on Remote Control 2 to put the remote
control in SAT mode.
b. Press the POWER button on Remote Control 2 and make sure the
receiver's TV2 blue indicator turns off.
5. Connect the tuner input of the remote TV(s) in other rooms to an
existing wall cable outlet using a coaxial cable.
6. Turn on every remote TV connected to the in-home cabling system.
7. Find three channels next to each other on one of your remote TVs that
do not pick up any signals from off-air or cable broadcasts (they should
show nothing but snow or static). These channels must fall in one of the
two ranges below. For example, if you find that cable channels 75, 76,
and 77 do not pickup any broadcasts, pick these channels since they fall
into the range below for cable channels. Make sure these three channels
on other remote TVs also do not pick up broadcasts.
REMOTE ANTENNA port on the receiver.
Channel:
Air/Cable:
Page 22
•
Air Mode - Select a channel between 21 and 69.
•
Cable Mode - Select a channel between 73 and 125.
Note: The remote TV(s) will have to be set to the same channel mode,
either off-air or cable channel mode for this installation. See your TV
user guide for instructions on how to set your TV to off-air or cable
channel modes.
8. Pick the channel in the middle of the three you selected in step 7. Write
that channel down in the blank provided in the margin. For example, if
the three channels you picked in the preceding step were cable channels
75, 76, and 77, pick channel 76 and write it in the margin.
Connecting the Receiver to the TV(s) in Another Room(s)
9. If your TV is in off-air mode for the channels you picked in step 7, write
“Air” in the blank provided in the margin. If your TV is in cable mode
for the channels you picked in step 8, write “Cable” in the blank
provided in the margin.
10. Set all of your remote TV(s) to the channel mode (Off-Air or Cable)
you wrote in the margin.
11. Tune all of your remote TV(s) to the channel you wrote in the margin.
This is the channel you will use to receive your satellite programming.
12. Turn on the nearby TV (the TV that gets programming from the TV1
outputs).
13. Press the POWER button on Remote Control 1 to turn on the receiver's
green TV1 indicator.
14. You should now be looking at the
TV. Select the
Modulator Setup, if shown. If the option is not shown,
Point Dish screen on your nearby
press MENU 6-1-5 on Remote Control 1 to get to the
screen.
15. With the
Modulator Setup screen displayed on the nearby TV, use
Remote Control 1 to do the following:
a. Under
Cable (for cable channel numbers) based on what you wrote down in
TV2 Out, select either Air (for off-air channel numbers) or
the margin in step 9.
b. Under
TV2 Out, use the up and down arrow buttons to change the
modulator channel to the one you wrote in the margin in step 8.
c. Select
Done to save the changes.
Modulator Setup
16. Using Remote Control 2, press the POWER button and make sure the
receiver's blue TV2 indicator turns on.
17. For some TVs, you must run a channel scan so that the TVs will find
and display the selected channel from the receiver. Run channel scan on
all remote TV(s), if available. See your TV user guide for instructions.
18.
Confirm that you see a picture from the receiver TV2 output, likely the
Point Dish screen, on your remote TV(s).
• If your picture looks good, go to step 26.
• If your TV(s) do not have a picture or if it is not as clear as you
would like it to be, go to the next step.
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Chapter 2
Receiver Description and Installation
19. You may need to change the cable connection on the splitter that sends
the TV signal throughout your house. The change that needs to be made
is move the cable coming from the receiver
output of the splitter to the input of the splitter using the instructions
below.
The following figure shows an example of what your splitter may look
like. Your splitter may look different. The places where the splitter
indicates
places where the splitter indicates
the splitter.
OUT refers to all TVs connected to your cable system. The
CH 21-69 OUT from the
IN refers to where the signal is fed into
1 Input, 4 Output (4-Way) Splitter
20. Find where the TV signal is distributed throughout your house. It should
be near where the cable TV service enters the house.
21. Disconnect the cable TV service cable or antenna cable from the splitter
input, if necessary. Make sure the disconnected cable is capped or
otherwise protected from the weather.
22. Disconnect the cable coming from the receiver
CH 21–69 OUT port from
the splitter. If you do not know which cable this is, go to the next step.
Otherwise, go to step 24.
23. If you have multiple TVs on the cable system, do the following to
determine which cable on the splitter is coming from the receiver:
• If you have at least some picture on your TV(s), turn on all remote
TVs connected to the cable system. Disconnect and reconnect each
cable one by one observing what happens to the TV(s). When all
remote TVs lose the signal, you have disconnected the receiver’s
cable. If only some or one TV loses the signal, then you have
disconnected a cable from the TV(s).
• If the above step does not work, disconnect one of the output cables
and connect to the splitter input. If you do not see a picture, connect
the cable back to its output. Repeat this step on every connection
until you get a picture on the remote TV(s).
Page 24
24. Reconnect the receiver’s cable to the input of the splitter.
Programming the Recover Button
25. Make sure you have a good picture on your remote TV(s).
26. If desired to remind you of which TV channel your satellite
programming is on, write the channel number you wrote in step 8 on a
blank channel sticker and place it on or near your remote TV(s).
Confirming Remote Control 2 Operation
After the remote TV(s) have been connected to the CH 21–69 OUT using inhome cabling using the proceeding steps, do the following to make sure
Remote Control 2 controls the receiver:
1. Press the SAT button to put Remote Control 2 in SAT mode to control
the satellite receiver.
2. From a remote TV, use the Remote Control 2 arrow keys to move
around the
Point Dish screen, you confirmed that Remote Control 2 is controlling
Point Dish screen. If you are able to move around in the
the receiver.
Programming the Recover Button
Your remote controls come equipped with a RECOVER button that helps
you if you accidentally change the channel or video input on your remote
TV and cannot get the picture back from your satellite receiver. When you
press the RECOVER button as described on page 41, the remote control
sends commands to your remote TV to change channels or video inputs to
try to get you back to watching satellite programming.
Tip: The channel
stickers are
located inside the
front cover of this
guide.
Tip: Remote
Control 1 is used to
control TV1 menus
on the nearby TV.
Remote Control 2
is used to control
TV2 menus on the
remote TV(s).
When your Remote Control 2 is shipped from the factory, the RECOVER
button is set up restore satellite TV viewing by tuning your TV to channel 3,
4, and other inputs (see page 41 for details). However, to use the
RECOVER button with your remote TV, you need to program the
RECOVER button with the specific channel (for example, channel 60) that
you use to watch TV2 programming. The following instructions describe
how to program the RECOVER button to tune your remote TV back to a
selected channel.
Programming the Recover Button Channel
1. Program Remote Control 2 to control your remote TV using the
instructions in Control Other Devices with the Remote Controls.
2. Press and hold the TV mode button until all the other mode
buttons light up, and then let go of the button. The TV mode
button flashes.
3. Press the STAR (*) button.
4. Enter the three digits of your channel number. For example, if
your remote TV is set to channel 60, enter 0-6-0.
5. Press the POUND (#) button. The TV mode button flashes three
times.
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Chapter 2
Receiver Description and Installation
Removing the Recover Button Channel Programming
The following instructions describe how to reset the RECOVER button to
the way it was delivered to you from the factory.
1. Press and hold the TV mode button until all the other mode
buttons light up, and then let go of the button. The TV mode
button flashes.
2. Press the STAR (*) button.
3. Press 0-0-0.
4. Press the POUND (#) button. The TV mode button flashes three
times.
Changing the TV1 and TV2 Output Channels
The receiver comes preset to use channel 3 for TV1 and off-air channel 60
TV2. If you are experiencing interference on the channels you are using,
for
follow these instructions to change the channel that
TV1 or TV2 uses.
Tip: It’s easier to
set the output
channel from the
opposite TV. For
example, if you are
changing the output on TV1 (nearby
TV), use TV2
(remote TV) to
make the change.
When you save the
changes, simply
remember to
change the channel on the nearby
TV.
Make sure you are familiar with how to change channels on
your TV and if necessary how to switch your TV between offair and cable channels. When you change these receiver output
channels, you must also change the channels on your TV(s) to
tune to these channels to see the video from the receiver. See
your TV user guide for instructions.
1. Press MENU-6-1-5 to open the
2. For
TV1 Out, highlight the number under TV1 Out. For TV2 Out skip to
Modulator Setup screen.
step 4.
3. Use the UP and DOWN ARROW buttons to change the modulator
channel either
3 or 4. Continue to the next step to set TV2 Out or skip to
step 7 if you are finished making changes.
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