Dish Network Solo 311 User Manual
Contents
Safety........................................................................................iii
Chapter 1 - Introduction...........................................................1
Welcome to DISH Network™ ........................................................1
Overview .......................................................................................1
If You Need More Assistance ........................................................2
Quick Start Guide ..........................................................................2
About Satellite Television ..............................................................3
Satellite Signal Quality ..................................................................4
Chapter 2 - Parts of the System..............................................5
Front Panel ....................................................................................5
Back Panel ....................................................................................5
Remote Control .............................................................................6
Control Other Devices with the Remote ......................................11
Menus .........................................................................................17
Installing the Receiver in an Existing System .............................20
Chapter 3 - Using the System................................................23
Changing Channels .....................................................................23
Using the Menus .........................................................................23
Using the Program Guide ............................................................26
Using the Program Banner ..........................................................28
Using the Browse Banner ...........................................................28
Ordering Pay Per View Programs ...............................................30
Using Themes .............................................................................30
Using Search ...............................................................................31
Dish Home Interactive TV Applications .......................................32
Using Favorites Lists ...................................................................33
Using Timers ............................................................................... 35
Using Locks .................................................................................42
Using Caller ID ............................................................................ 49
Changing Program Languages ...................................................51
Changing Menu Languages ........................................................51
Resetting the Receiver to Factory Default Settings ....................52
Using Troubleshooting Tools ......................................................52
Chapter 4 - Reference ............................................................55
Troubleshooting Tables ...............................................................55
Device Codes ..............................................................................65
Page i
Contents
Appendix.................................................................................69
Limited Warranty ........................................................................ 69
What the Warranty Covers ......................................................... 69
What the Warranty Does Not Cover ........................................... 69
Residential Customer Agreement ............................................... 71
FCC Compliance ........................................................................78
Index........................................................................................81
Page ii
fety
Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with
the manufacturer’s instru ctions.
8. Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other.
A grounding-type plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician
for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the point where
they exit from the apparatus.
11. Use only attachments/accessories specified by the manufacturer.
12. Unplug this apparatus during lightning storms or when unused for
long periods of time.
13. Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as
the power supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been
dropped.
Apparatus shall not be exposed to dripping or splashing and
no objects filled with liquids, such as vases, shall be placed
on the apparatus.
Page iii
Safety
(
)
Note to Satellite TV System Installer: This reminder is provided to call the
satellite TV system installer’s attention to Article 820-40 of the National Electrical
Code (NEC) that provides guidelines for proper grounding and, in particular,
specifies that the cable ground shall be connected to the grounding system of the
building as close to the point of cable entry as practical.
Satellite Dish
Coaxial Cable
Ground Clamp
Antenna Discharge
Unit
Grounding Conductors
NEC Section 810-21
from Satellite Dish
Electric Service Equipment
Ground Clamps
Power Service Grounding
Electrode System
(NEC Art. 250, Part H)
Safety Tips
• Unplug the receiver from the AC power outlet before cleaning.
• The use of accessories or attachments not recommended by the receiver
manufacturer will void the Limited Warranty.
•Do not place the receiver in an enclosure such as a cabinet without proper
ventilation.
• Do not install the receiver in any area where the temperature can be less
than 40°F or more than 113°F.
•Do not stack the receiver on top of or below other electronic devices.
•Do not place candles or other meltable objects on top of the receiver.
• Operate the receiver using only the type of power source indicated on the
marking label. Unplug the receiver power cord by gripping the power plug,
not the cord.
•Do not overload wall outlets or extension cords, as this can result in a risk
of fire or electrical shock.
• Never insert objects of any kind into the receiver through openings, as the
objects may touch dangerous voltage points or short out parts. This could
cause fire or electrical shock.
• Make sure that the outdoor parts of the antenna system are grounded in
accordance with local, state, federal, and National Electrical Code (NEC)
requirements.
•Do not locate the antenna near overhead light or power circuits, or where it
can fall into such power lines or circuits. When installing the antenna, take
extreme care to avoid touching such power lines or circuits, as contact with
them can be fatal.
•Do not attempt to service the receiver yourself, as opening or removing
covers may expose you to dangerous voltage, and will void the Limited
Warranty. Refer all servicing to authorized service personnel.
• Use an outlet that contains surge suppression or ground fault protection.
For added protection during a lightning storm, or when the receiver is left
unattended and unused for long periods of time, unplug the power cord
from the wall outlet, disconnect the lines between the receiver and the
antenna, and disconnect the telephone line. This will provide some
protection against damage caused by lightning or power line surges.
Page iv
Chapter 1
Introduction
WELCOME TO DISH NETWORK
Thank you for choosing DISH Network. You are about to experience
the excitement and convenience of Direct Broadcast Satellite (DBS)
service, which delivers the very best in picture and sound quality. DISH
Network consistently provides state-of-the-art, satellite-delivered
products and services — with high performance, ease of operation, and
a wide variety of entertainment options.
™
OVERVIEW
Before you use your satellite receiver, you need to install the
system or have it installed by a professional technician. For a
professional installation, please call the Customer Service Center
at 1-800-333-DISH (3474).
A vital part of the installation is to set up the receiver to
get the latest software from the satellite signal. If you are
installing a new system, your receiver will automatically
get this software.
For information on the system, read Chapter 2, Parts of the System
beginning on page 5.
For information on any specific feature or function, read Chapter 3,
Using The System beginning on page 23.
If you have a problem operating the system or receive an error message,
use the Troubleshooting Tables beginning on page 55.
CONVENTIONS USED IN THIS GUIDE
To make it easy for you to use this guide, we use the following
conventions:
• The names of remote control buttons and modes are all uppercase.
Example: Press the SAT button.
• Menus and options that appear on the TV screen are in bold type.
Example: Open the
• Connections on the back of the receiver are in small capital letters.
Example: S
• Select means to move the highlight to an onscreen option or choice
in a list and press the SELECT button on the remote control.
Example: Select the
AT IN
Program Guide.
Locks option.
Page 1
Chapter 1
Introduction
IF YOU NEED MORE ASSISTANCE
If you need help after you read this guide, choose one of the following
resources:
• Go to our website at tech.dishnetwork.com
•Press MENU on your remote control and then select Customer
Service
.
• Call the Customer Service Center at 1-800-333-DISH (3474). You
can also call the Customer Service number for information on professional installation.
QUICK START GUIDE
These instructions guide you through activating your receiver over the phone
with the Customer Service Center. If you see a screen that asks you to
Activation
to move the highlight to
, exit the screen by pressing the DOWN arrow on the remote control
Watch TV and then press the SELECT button.
Begin
STEP 1: ORDERING YOUR PROGRAMMING
1. If the receiver is off, press the blank POWER button on
the remote or press the POWER button on the receiver.
2. Press GUIDE
You will see that some channels appear in white. These channels
can be viewed immediately. However, many channels will be in
red. You cannot view these channels until you order programming.
on the remote control.
TO ORDER PROGRAMMING
1. Display the Important System Information screen on your
receiver by pressing SYS INFO on the remote.
Page 2
Step 2: Finding Programs To Watch
2. Call the Customer Service Center at 1-800-333-DISH (3474). A customer service representative will help you with your system and will
discuss the various programming packages available.
3. Choose a package and the representative will authorize your programming.
4. Wait a few minutes and the channels you purchased will turn from red
to white, and can now be viewed.
STEP 2: FINDING PROGRAMS TO WATCH
First, make sure the receiver is turned on. Press the
POWER button on the remote or press the POWER
button on the receiver. There are two ways to find
information on programs.
• Press the GUIDE button. When the Program
opens, use the UP or DOWN ARROW to view
Guide
information on other channels. After you have highlighted a program in the Program Guide, press
SELECT to watch it.
Note: The Program Guide provides a complete listing of all programs
available on all channels, including those that are not in your subscription (these channels have red backgrounds).
• While viewing a program, press the BROWSE
(RIGHT ARROW) button. Then press either the UP
or DOWN ARROW. The information on other chan-
nels will appear in the Browse Banner at the bottom
of the screen. Press SELECT to watch the program.
Tip: The system
automatically
displays
programs based
on the current day
and time. Press the
BROWSE button to
advance the Guide
to view information on future
programs, but not
programs that
have already
ended.
ABOUT SATELLITE TELEVISION
Satellite television uses a satellite in a stationary orbit over the Earth to
deliver television and audio programming. This type of orbit enables the
satellite to stay aligned over one place on the surface of the Earth.
Once the satellite dish is aimed at the satellite, the dish does not have to
move to follow it.
Page 3
Chapter 1
Introduction
SATELLITE SIGNAL QUALITY
RAIN AND SNOW FADE
Heavy rain, snow, or dense cloud cover can
reduce the satellite signal, which may interrupt
your programming service. Your service will
return after the weather condition has passed.
Aiming the satellite dish to get the strongest
signal during installation, will help prevent rain
and snow from interrupting the signal.
SOLAR INTERFERENCE
Twice a year, the sun moves to a position behind
the DISH Network satellite as it
orbits the Earth. This event occurs during a few
days at the beginning of the spring
and the beginning of the autumn and lasts only a
few minutes.
During these brief periods, you will not be able
to see programs on DISH Network.
When the sun has moved from behind the
satellite, the programs will reappear. This is
an unavoidable natural event for all television
involving the use of satellites and has an adverse
effect on many program providers.
Page 4
Chapter 2
Parts of the System
FRONT PANEL
BACK PANEL
Tip: Using cable
labels makes it
easy to tell which
cables connect to
the right receiver
ports. The labels
are inside the front
cover of this
guide.
Tighten the
coaxial cable
connections only
by hand.
Page 5
Chapter 2
Parts of the System
REMOTE CONTROL
This section describes the remote control and how to use the buttons to operate
the satellite receiver.
For information on using the remote to control other devices, go to the section
titled Control Other Devices with the Remote, beginning on page 11.
If you lose or damage the remote control, you will not be fully able to control
the receiver. If this happens, call the Customer Service Center at 1-800-333DISH (3474) to order a replacement.
Note: This remote control shown in this guide is for example only. The remote
that came with the receiver may look slightly different.
REMOTE CONTROL BATTERIES
The remote control comes with four AAA batteries. When you replace old
batteries, you should replace all of the batteries. Use batteries of the same kind,
for example alkaline or carbon zinc, and don’t mix batteries of different kinds.
Alkaline batteries last longer.
1. Press down on the top of the battery cover and slide the
cover off.
2. Take out all of the old batteries.
3. Put the new batteries in. Make sure you match the plus
(“+”) ends with the plus markings inside the battery case.
4. Fit the battery cover’s bottom tab back into the slot at the
bottom of the battery case, and slide the cover back into
place.
Page 6
USING THE REMOTE CONTROL IN SAT MODE
Remote Control
Page 7
Chapter 2
Parts of the System
USING THE REMOTE CONTROL IN TV MODE
Page 8
USING THE REMOTE CONTROL IN VCR MODE
Remote Control
Be sure to program the remote to control your
VCR as described on page 11.
Page 9
Chapter 2
Parts of the System
Current Remote
Control Address:
CHANGING THE REMOTE CONTROL ADDRESS
The remote control and receiver can operate on any one of 16 addresses;
however, they must both be on the same address for the remote to control the
receiver. This section explains how to change the address in both devices.
Note: Do not change the address of the remote unless absolutely necessary
because the remote cannot control the receiver if the two devices have different
addresses.
1. Turn the receiver OFF and press either CHANNEL UP or DOWN on the
front panel to display the
current
Remote Address shown on your TV screen.
Important System Information screen. Note the
New Remote
Control Address:
2. Press and hold the SAT mode button until all the mode button
backlights come on (it takes about three seconds). Release the
SAT mode button.
3. Use the number buttons to enter a new number from 1 to 16.
Write the new address in the space provided.
4. Press the POUND button. If the address you entered is valid for
the remote control, the SAT mode button backlight flashes three
times.
5. Point the remote at the receiver and press the RECORD button.
The
Remote Address on the Important System Information
screen should match the one you entered.
Note: If the Remote Address does not change on the Important
System Information
screen, press the RECORD button again.
6. To check the address programmed in the remote, press and hold the SAT
mode button for three seconds. Then press the POUND button twice. The
SAT mode button backlight flashes the same number of times as the
address.
7. Press the SELECT button to exit the
Information
screen.
Important System
Page 10
Control Other Devices with the Remote
SATELLITE VIDEO RECOVERY
Follow these instructions if you accidentally change the channel or video
input on your TV and cannot get the picture back from your sate llite TV
receiver. When you press the RECOVER button as described below, the
remote control sends commands to your TV to change channels or video
inputs to try to get you back to watching satellite programming. This
procedures works only if you have accidentally changed the channel or
video input and does not recover lost satellite signal (See Chapter 5 -
Reference for troubleshooting information). Satellite Video Recovery only
works if the remote control has been set up to control the TV and/or VCR.
Note: You may need to press the RECOVER button up to 30 times to
recover your satellite TV video.
1. Press and hold the RECOVER button until all four mode buttons light,
and then let go of the button. The SAT mode button flashes twice and
then all four mode buttons flash three times.
2. Press the RECOVER button. The TV mode button flashes once and
then all four mode buttons flash once.
Note: Recover will first try to tune your TV to channel 3, then channel
4, and then other video inputs.
3. If you see the
Important System Information screen, press the
SELECT button to close the screen. You have recovered your satellite
video.
4. If you do not see the
Important System Information screen, repeat
steps 2 and 3 until you have recovered your satellite video.
Note: Press any remote control button other than the RECOVER but-
ton to end this procedure.
CONTROL OTHER DEVICES WITH THE REMOTE
REMOTE CONTROL MODES
You can set the remote to four different modes to control the receiver or
other devices. This section explains how to set up the remote to control a
device, such as a satellite TV receiver, a TV, a VCR, a DVD player,
a tuner, or an amplifier.
To set the remote to the right mode for a device, use the remote control’s
mode buttons, SAT (satellite receiver), TV, VCR (for a VCR or a DVD
player), and AUX (“auxiliary,” for a DVD player, or an audio amplifier). To
change the mode, press the button for the device you want the remote to
control. The mode button flashes once to show you’ve set the remote to that
mode.
Tip: You
program the
remote that
came with your
receiver to
control as many
as three other
devices.
Page 11
Chapter 2
Parts of the System
LIMITED MODE
You can program your remote control in limited mode to keep from accidentally
changing the channel on your TV or VCR. When you use the remote to control
your TV in limited mode, you will only be able to use the POWER, MUTE,
and VOLUME buttons. Also, when you use the remote to control your VCR in
limited mode, you will only be able to use the POWER and VCR tape control
buttons.
The section Set Up the Remote Control has a step that tells the remote control to
go into limited mode.
Note: Limited mode is not used with amplifiers.
SET UP THE REMOTE CONTROL
You can set up the remote to control other devices using the device codes listed
on page 65.
1. Turn the device on. Use the device’s front panel buttons
or its remote control.
2. Find the brand name of the
device in the tables starting on
page 65.
3. Press and hold the mode
button until all the other mode
buttons light up, and then let
go of the button.
The mode button flashes.
4. For AUX mode only. Press 0
for a second TV, or 1 for a
VCR or DVD player, or 2 for
a tuner, or amplifier.
5. Enter one of the three-digit
device codes from the table
using the number buttons.
6. If you want to program
limited mode, press 1. If not
skip to step 7.
7. Press the POUND (#) button.
If you are programming a TV/
VCR or TV/DVD
combination, repeat step 3
with the remote control in
VCR mode.
If the brand isn’t listed, see Scan for
Device Codes on page 13.
For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you let
go, the TV mode light will flash.
This step is for programming which
kind of device that should be
programmed in AUX mode. If
you’re not programming in AUX
mode, skip to step 5.
The three-digit device code should
be for the brand name of your device
that you found in step 2.
See Limited Mode for more
information.
If you entered the code correctly , the
mode button flashes three times.
Page 12
Control Other Devices with the Remote
8. Press the POWER button to
turn off the device. If the
device does not turn off, go to
step 10.
9. Turn the device back on and
try some other buttons to
make sure they work. If the
code works for other buttons,
stop here.
10. If the code doesn’t work,
repeat steps 3 through 8 with
another device code from the
tables.
11. If you can’t find a code that
works try Scan for Device
Codes below.
If the code works, the device should
turn off.
Sometimes the POWER button
works when other buttons don’t.
Try every code listed for your brand
until one works for your device.
SCAN FOR DEVICE CODES
If the code for your device is not listed in the tables starting on page 65, use
this procedure to scan the remote control’s memory for the device code.
1. Turn the device on. Use the device’s front panel buttons
or its remote control.
2. Press and hold the mode
button until all the other mode
buttons light up, and then let
go of the button.
The mode button flashes.
3. For AUX mode only. Press 0
for a second TV, or 1 for a
VCR or DVD player, or 2 for
a tuner, or amplifier. Press the
STAR (*) button.
4. Press the POWER button. This puts your remote in the scan
For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you let
go, the TV mode light will flash.
This step is for programming which
kind of device that should be
programmed in AUX mode. If
you’re not programming in AUX
mode, skip to step 4.
mode.
Page 13
Chapter 2
Parts of the System
5. Press the either the UP or
DOWN ARROW button
repeatedly until the device
turns off.
As you press the UP or DOWN
ARROW button, the remote is
trying each code in the memory to
see if it can turn off your device.
When the device turns off, you have
found a code that might work.
Note: The mode button for the
device will flash rapidly eight times
when you’ve scanned all the codes
for that device.
6. Press the POUND (#) button. This stores the code you found.
7. Turn the device back on and
try some other buttons to
make sure they work.
Press the POWER button to turn the
device back on. Try some other
buttons to make sure they work.
Sometimes, the POWER button
works when other buttons don’t.
8. Repeat this procedure until
you’ve tried all the codes.
You may need to repeat the scan to
find the best code for your device.
CHECK THE DEVICE CODES
You can find out what device code you’ve set for each remote mode.
Tip: This
procedure
explains how to
find out the device
code you set for
each remote
control mode.
1. Press and hold the mode
button until all the other mode
buttons light up, and then let
go of the button.
The mode button flashes.
2. Press the POUND (#) button
twice. W atch the mode light to
determine your code. The
mode button flashes the
number for each digit of the
device code, with a pause
between the groups of flashes.
A quick flash is for zero.
For AUX mode only . The first
group of flashes tells you
what the AUX mode controls.
A quick flash (zero) before
the three-digit code is for a
TV; one regular flash is for a
VCR or DVD player; and two
flashes is for a tuner, or
amplifier.
For example, hold the TV mode
button for a TV until all of the other
mode buttons light. When you let
go, the TV mode light will flash.
For example, if the code is 570, the
mode button flashes five times,
pauses, flashes seven times, pauses,
and flashes once quickly.
For example, if the TV code is 570,
the AUX mode button flashes once
quickly (indicating 0 for TV),
pauses, flashes five times, pauses,
flashes seven times, pauses, and
flashes once quickly.
Page 14
CONTROL A TUNER OR AMPLIFIER
Some of the features described below may not apply to your tuner or
amplifier. See the device owner’s manual for details about the device’s
features. If a remote control button is not described in this section, it
does not work for a tuner or amplifier.
AUX MODE BUTTON
To use the remote to operate a tuner or amplifier, first set up the
remote to control the device, then press the AUX mode button to set
the remote to AUX mode. The AUX mode button’s backlight turns
ON to show that the remote is set to AUX mode. Make sure to keep
the remote in AUX mode to use the buttons as described in this
section.
POWER BUTTON
Press the blank POWER button to turn the tuner or
amplifier ON or OFF.
Control Other Devices with the Remote
SELECT BUTTON
This SELECT button works as the Input Select button for a
tuner or amplifier.
UP/DOWN (ARROW) BUTTONS
Use UP/DOWN ARROW buttons to change channels on
the tuner or amplifier.
MUTE BUTTON
Press the MUTE button to turn off the sound. Press it again to
restore the sound.
VOLUME BUTTON
Press the minus (-) side of this button to lower the sound
volume. Press the plus (+) side of this button to raise the
sound volume.
Note: See Using TV or Amplifier Volume Control to set up the remote
control to use the MUTE and VOLUME buttons.
Page 15
Chapter 2
Parts of the System
USING TV OR AMPLIFIER V OLUME CONTROL
If you set up the remote to control a television, the MUTE and VOLUME
buttons - in any mode - control the TV volume. This does not apply if you use
the AUX mode to control a device that has a volume setting.
If you want to control a device programmed in the AUX mode that has a
volume setting, using any remote mode, do the following:
1. Press and hold the AUX mode button for
three seconds, then release it.
2. Press the POUND (#) button.
3. Press the plus (+) side of the VOLUME
button.
4. Press the 0 number button.
5. Press the POUND (#) button. The AUX
mode button backlight blinks three times.
To switch back to TV volume control, do the following:
1. Press and hold the TV mode button for
three seconds, then release it.
2. Press the POUND (#) button.
3. Press the plus (+) side of the VOLUME
button.
4. Press the 0 number button.
5. Press the POUND (#) button. The TV
mode button backlight blinks three times.
Page 16
MENUS
The next few pages describe the menus that the receiver displays on the
television screen. See the chapter titled Using the System for more details on
using the menus to operate the system.
MAIN MENU
The Main Menu is the key to the menus. Each option on this
menu displays another menu.
Menus
PROGRAM GUIDE
The Program Guide lists the available channels and programs. It
also has a one-quarter screen video window option that shows the
last program you were viewing.
Page 17
Chapter 2
Parts of the System
THEME CATEGORIES MENU
The Theme Categories menu allows you to choose programs
based on their contents.
FAVORITES LISTS MENU
The Favorites Lists menu allows you to create, change, and activate lists of
favorite channels.
Page 18
SYSTEM LOCKS MENU
The System Locks menu allows you to set and use locks.
SYSTEM SETUP MENU
The System Setup menu provides several features that help you set up
and maintain the system.
TIMERS MENU
The Timers Menu allows you to set up the receiver to tune in a future
“event,” that is, a program. If you have a VCR connected to the receiver,
you can set up a timer to start recording a program on the VCR. See page 35
for more information.
Menus
BROWSE BANNER
Use the Browse Banner to change channels, or to see what other programs
are available without changing the program that you are watching.
Page 19
Chapter 2
Parts of the System
INSTALLING THE RECEIVER IN AN EXISTING SYSTEM
These instructions explain how to make basic connections between your
satellite TV receiver, dish, TV, and VCR. If you’d like to connect other
equipment, such as a DVD player or amplifier, review the Back Panel section
on page 5 and the user guide that came with the equipment.
Tip: Using cable
labels makes it easy
to tell which cables
to connect to the
receiver ports.
Inside the front
cover of this guide
are the stickers that
are color coded the
same way as the
coaxial connections.
1. Connect the RG-6 cable coming from the satellite dish to S
back of the receiver. Peel off the blue sticker and place it on the cable close to
the S
ATELLITE IN connection.
ATELLITE IN on the
2. Connect a cable between the TV SET OUT on the back of the receiver and
the TV input. Peel off the white sticker and place it on the cab le close to the TV
ET OUT connection.
S
3. Optionally, connect a cable between the TV SET OUT on the back of the
receiver and the input to the VCR. Connect another cable between the
VCR output and TV input.Peel off the white sticker and place it on the cable
close to the TV S
ET OUT connection.
4. Set the CHANNEL 3-4 switch on the back of the receiver to the channel
(3 or 4) that you use to watch TV.
5. Plug in and turn on your receiver and TV.
6. Tune the TV to the same channel you set in step 3. If you do not have a
clear picture, change the TV and CHANNEL 3-4 switch settings to the
other channel (for example, if the TV and receiver are on channel 3,
change both to channel 4).
7. Program the remote to control the TV (and VCR) as described on
page 11.
Page 20
Installing the Receiver in an Existing System
8. If the Point Dish screen is not displayed on the TV, press MENU-6-1-1
on the remote control.
9. Select Check Switch. When an attention screen displays, select Test.
10. The receiver begins performing the Check Switch tests. When it is
finished, the Installation Summary screen displays.
11. Make sure that the information on the Installation Summary screen
identifies your system correctly and shows all transponders for all satellites in your system.
12. Select OK to go to the Point Dish screen.
13. Select Cancel. An Attention screen will open asking the mounting and
positioning of your dish is complete with a Locked indication in the
Point Dish screen. Select Yes.
14. After you select Yes, the receiver will begin taking a software
upgrade. You will see a Warning that vital program information will
now be downloaded into your receiver. You will also see a status bar
showing the progress of this upgrade.
15. Once the software upgrade is complete, you will see a message that
your receiver’s memory is being upgraded.
16. Do not disturb the receiver while the receiver’s memory is being
upgraded.
Note: If you are installing other DISH Pro receivers, be sure to run Check
Switch
upgrade.
on all of them, and allow them to take the necessary software
17. When the memory upgrade is complete, you will either be watching
TV or you will see a message asking you to activate your receiver.
18. If you are asked to activate your receiver, go to page 2 and follow the
instructions.
Page 21
Chapter 2
Parts of the System
Notes
Page 22
Chapter 3
Using the System
CHANGING CHANNELS
There are three basic ways to change channels while watching a program:
• Press the remote control
button to get to the desired channel.
• Use the remote control number pad buttons to enter the
desired channel number.
• Press the GUIDE button and select a program from the
Program Guide. See page 26 for more information.
UP or DOWN ARROW
USING THE MENUS
Menus displayed on the TV screen make using the receiver and selecting
programs quick and easy. Use the menus to control the receiver and to use
its features, such as setting locks, choosing a program, or creating a
Favorites List.
OPENING THE MENUS
You can open the menus in either of two ways:
•Press MENU to open the
menus from the
• Use the matching button on the remote control. For example, to open
the
Program Guide, press GUIDE.
Main Menu.
Main Menu, then select any of the other
CLOSING THE MENUS
T o close a menu and return to watching a program, press the remote control
VIEW TV button, or the remote control CANCEL
Note: The menu closes if you do not do anything in a menu for several
minutes. Any unsaved changes you made will be lost.
MENU OPTIONS
A menu option looks like this.
button.
Page 23
Chapter 3
Using the System
HIGHLIGHTING A MENU OPTION
Tip: To quickly go
to any menu
option with a
number next to it,
just press the
numbers on the
remote that match
that number.
To highlight a menu option, use the remote control ARROW buttons to
move the on-screen highlight to the menu option. When you do this, the
option appears lighter than the other options. The highlight is like the one
that you may have seen on a computer screen.
Compare the highlighted menu option with the
non-highlighted menu option in the previous
example.
SELECTING A MENU OPTION
When you select a menu option, that option takes effect right away. Y ou can
select a menu option in either of two ways:
• If the option has a number next to it, press the number on the remote
control number pad that matches this number. If you do this, you do not
need to highlight the option first.
• Move the highlight to the menu option using the remote control Arrow
buttons. Then press the remote control SELECT button.
LISTS OF CHOICES IN THE MENUS
When you make a choice in a list, the receiver does not apply the change
until you select the
changes, select the
menu.
Save or OK option. If you do not want to save any
Cancel option to discard all the changes made in the
There are two types of lists:
•A single choice list allows you to select only one choice at a time. If
you select another choice, your previous choice is deselected.
•A multiple choice list allows you to select more than one choice at one
time. If you select another choice, your previous choice(s) stays
selected.
HIGHLIGHTING A CHOICE IN A MENU LIST
Use the remote control ARROW buttons to move the highlight to the
desired item in the list. The black arrows on the list show where you can
move the highlight.
SELECTING A CHOICE IN A MENU LIST
To select a choice in a list, highlight the choice and then press the remote
control SELECT
save your choice. Select the
button. Make sure you select the Save or OK option to
Cancel option to discard your choice.
Page 24
When you highlight a choice in a single choice list, it looks like this. In this
example, the
Spanish option is highlighted.
When you highlight a choice in a multiple choice list, it looks like this. In
this example, the
LIFE - 108 option is highlighted.
Using the Menus
When you select a choice in a list, it looks like this:
or
CANCELING A PROCEDURE
To cancel a procedure, you must press the remote control CANCEL or
VIEW TV button before you do the last step of the procedure. If this
not work, you must finish the procedure.
does
Tip: You can
cancel out of any
menu option or the
program guide at
any time, and
immediately return
to viewing a
program by
pressing the VIEW
TV button.
Page 25
Chapter 3
Using the System
USING THE PROGRAM GUIDE
Tip: The channel
you select may
display one of
several program
information
symbols. If the
program is on a
channel that is not
part of your
subscription, the
channel will be in
red.
The on-screen Program Guide provides a complete listing of the available
channels and programs. You can use the
Program Guide to change
channels, to see what programs are scheduled, and to buy pay per view
programs. The
•The
List
•
•
•
Program Guide shows which Favorites List is active.
Program Guide displays only the channels in the active Favorites
(see page 33).
All Chan - Displays all of the channels in the Program Guide.
All Sub - Displays the channels in your subscription.
Favorites Lists - You can add four Favorites Lists that show only
the channels you want to see. For more information on creating
Favorites Lists, see page 33.
• This receiver allows you to see the program you are watching in a
corner of the
select the
option, and select the
bigger guide (with no video displayed), select the
Video
option, and select the Save option. When you first display the
Program Guide. To do this, open the Main Menu. Then,
System Setup option. Finally, select the Guide Displays
Partial Guide With Video option. If you prefer a
Full Guide Without
inset, there may be a brief delay before a picture appears.
•A red background behind a channel shows that you have not subscribed
to that channel. You cannot tune to this channel.
•The
Program Guide shows programs that are on now and that are
scheduled up to two days in advance. The guide does not show
programs that have ended. You can set up the
Program Guide to list
channels in ascending order, with the highest channel number at the
top, or in descending order, with the highest channel number at the
bottom. To do this, open the
Setup
option. Finally, select the Channel Order option, select the
Ascending or Descending option, and select the Save option.
• Y ou can set up the
Program Guide to hide adult channels. See Hiding
Main Menu. Then, select the System
Adult Channels on page 48.
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