the mode lights stop flashing. If you
see the System Information screen,
AUX
go to step 4. If not, repeat this step
until you do.
Press SELECT.
C-6
Page 7
Page 8
Operation
Remote Operation
TV Mode
To use the features described in this section, make
sure you are in TV mode by pressing the TV Mode button.
Remote programming is required. See C-4 for instructions.
Press this
button for
TV Power
Top & bottom
button TV on/off
TV/Video
Switch between
TV inputs
TV Menu
Access menu
features available on
some TVs
Turn TV volume
Mute
on or off
Recall
Go back to last
TV channel viewed
Picture-In-Picture
(PIP) Buttons
Display PIP features
on some TVs with
PIP capabilities
TV Mode
POWER
TV
SAT
TV/VIDEO
MUTEGUIDE
T
H
E
M
E
S
RECALLCANCEL
INFO
SKIP
BACK
BACK
STOPPLAY
R
1
TV
VOLUME
SELECT
n
O
H
S
I
D
DVR
PAUS E
RECORD
abcdef
2
VCR
D
e
m
a
n
d
P
3
45 6
78 9
0
AUX
PAGE
SKIP
FWD
O
Volume
Control TV
volume
B
R
O
W
Up/Down Arrow
S
E
Buttons
Channel up/down
on TV
FWD
N
O
I
T
I
S
Number Buttons
Enter a desired
channel number
on TV
TVTV
Remote Key may
be different than shown
here
Note: Remote operation is different on DISH Network TVs.
See your DISH Network TV User's Guide for proper operation.
C-8
Page 9
Operation
Remote Operation
VCR Mode
To use the features described in this section, make
sure you are in VCR mode by pressing the VCR Mode button.
You can use this mode to operate your DVD player instead of a VCR.
Remote programming is required. See page 2 for instructions.
Press this
button for
H
S
I
D
POWER
VOLUME
SELECT
O
DVR
PAUS E
RECORD
TV
D
n
e
m
a
n
d
PIP
abcdef
2
0
VCR Mode
VCR
AUX
PAGE
B
R
O
W
S
E
SKIP
FWD
FWD
N
O
I
T
I
P
S
O
3
Up/Down Arrow
Buttons
Channel up/down
on VCR
Pause
Pause a videotape or
DVD
FWD
Forward a videotape
or DVD
Play
Play a videotape or
DVD
Record
Record on a
videotape
Number Buttons
Enter a desired
channel number
on VCR
VCR/DVD Power
& TV Power
Top button turns
VCR/DVD player
on/off, bottom
button turns the
TV on/off
TV/Video
Switch VCR between
its TV & VCR mode
Rewind a videotape
Back
or reverse a DVD
Stop
Stop playing
or recording a
videotape, stop
playing a DVD
TV
SAT
TV/VIDEO
MUTEGUIDE
T
H
E
M
E
S
RECALLCANCEL
INFO
SKIP
BACK
BACK
STOPPLAY
R
S
W
A
P
1
45 6
78 9
VCR
Remote Key may
be different than shown
here
C-9
Page 10
Table of Contents
COLOR PAGES...
Quick Setup
Confirm Your Receiver Model and Select the Right Key ..
Install Your Selected Key .....................................................
Insert the Batteries ...............................................................
Making the Remote Work with Your Receiver ...................
Program the Remote to Control Your TV ...........................
Programming the Recover Button for TV2 Operation ......
Placing Your Remote in Limited Mode ...............................
Operation
If You Lose Your Picture ......................................................
SAT Mode ..............................................................................
TV Mode ................................................................................
Your Remote Control Codes .................................................
C-1
C-2
C-2
C-3
C-4
C-5
C-6
C-6
C-7
C-8
C-9
1
1
1
2
2
2
3
3
4
6
7
7
8
8
9
10
12
18
20
23
Page 11
REMOTE CONTROL OVERVIEW
Use this full-function remote to control a variety of DISH Network
receivers, such as Standard Definition, High Definition, and Digital
Video Recorder receivers. Also, you can program the remote to control
most of the popular brands of audio/video equipment like a TV, VCR,
DVD player, or a second DISH Network satellite receiver. See
Programming for Other Equipment on page 2.
Note: This remote control may have features not used by your
receiver.
USINGTHE GUIDE
The guide makes it easy to set up and use your remote control. By now
you’ve noticed that the cover pulls out and contains information on
quick set up and remote operation. Start from the front cover to get
your remote control working with your satellite receiver. The back
cover shows you how to use your remote and contains more setup
options.
The rest of the guide contains in-depth information to help you get the
most from your remote control, including controlling other equipment
like TVs, VCRs, and DVD players.
REMOTE CONTROL MODES
Use the remote control’s mode buttons to set the remote to the right
mode for the equipment. Be sure to program the remote to control other
equipment as described on page 2.
Great Idea: Whenever you finish using
other equipment (TV, VCR, DVD, etc.) be
sure to put the remote back in SAT mode.
To change the mode, press the button for the equipment you want to
control. The mode button lights for two seconds to show you’ve set the
remote to that mode.
1
Page 12
If you program the remote to control equipment in AUX mode, refer to
the following for remote control operation instructions:
• TVs, page C-7.
• VCRs and DVD players, page C-8.
• DISH Network satellite receivers, page C-9.
• Stereo equipment use only these buttons: SELECT (change
inputs), MUTE, VOLUME, and POWER.
HOWTHE REMOTE COMMUNICATES
Depending on how the remote is set up, the remote control may use
UHF radio signals, IR light signals, or both to control the receiver.
However, only IR signals are used to control other equipment.
• IR signals travel only short distances (up to 40 feet), and cannot
go through walls or other solid objects. You must point the
remote control right at the equipment you want to control, with
no objects to block the signal path.
• UHF signals travel long distances and can go through walls and
other solid objects. Because these signals travel so far, the
receiver may respond to signals from other nearby remote
controls. To handle this problem, you may want to change the
remote and receiver addresses (see page 8).
• If you’re set up to use UHF, make sure that the UHF remote
antenna is attached to the receiver’s back panel UHF Remote
Antenna input so it can receive the UHF remote signals.
PROGRAMMINGFOR OTHER EQUIPMENT
Page C-4 shows you how to quickly program the remote to control a
TV. This section uses a different method to program the remote to
control a TV or other equipment (such as a VCR, DVD player, tuner,
amplifier, or a second TV). You can program the remote by either
following the instructions in Programming Using Equipment Code Tables on page 3, or the Scanning for Equipment Codes procedure
described on page 4.
COMBINATION EQUIPMENT (FOREXAMPLE, TV/VCR)
When programming the remote to control combination equipment,
such as a TV/VCR or a TV/DVD, program the remote control in one
mode, and then repeat the procedure in the other mode. For example, to
program the remote to control a TV/VCR using code 748, follow the
instructions to program the remote to control the TV using code 748,
and then repeat the instructions for the VCR using the same code. Put
the remote in TV mode to use the TV, and VCR mode to use the VCR.
2
Page 13
LIMITED MODE
You can program your remote control in Limited Mode to keep from
accidentally changing the channel on your TV or VCR. When you use
the remote to control your TV in Limited Mode, you will only be able
to use the POWER, MUTE, and VOLUME buttons to control your TV.
Also, when you use the remote to control your VCR in Limited Mode,
you will only be able to use the POWER and VCR function buttons.
The section Programming Using the Equipment Code Tables has a step
that tells the remote control to go into Limited Mode. Also, a quick
way to put the remote in Limited Mode is on page C-6.
Note: Limited Mode can not be used with audio amplifiers.
PROGRAMMING USING EQUIPMENT CODE TABLES
You can set up the remote to control other equipment using the
equipment codes listed on page 12 and the modes as shown on page 2.
InstructionsAdditional Information
1Turn the equipment on.Use the equipment’s front panel
buttons or its remote control.
2Find the brand name of the
equipment in the tables
starting on page 12.
3Press and hold the mode
button until all the other
mode buttons light up, and
then let go of the button.
The mode button flashes.
4For AUX mode only. Press
0 for a second TV, or 1 for a
second VCR, or 2 for a
tuner, or amplifier.
5Enter one of the three-digit
equipment codes from the
table using the number
buttons.
If the brand isn’t listed, see
Scanning for Equipment Codes
on page 4.
For example, hold the TV mode
button for a TV until all of the
other mode buttons light. When
you let go, TV will flash.
This step is for programming
the kind of equipment that
should be programmed in AUX
mode. If you’re not
programming in AUX mode,
skip to step 5.
The three-digit equipment code
should be for the brand name of
your equipment that you found
in step 2.
3
Page 14
InstructionsAdditional Information
6If you want to program
Limited Mode, press 1. If
not, skip to step 7.
7Press POUND (#).If you entered the code
8Press POWER to turn off
the equipment. If the equipment does not turn off, go
to step 10.
9Turn the equipment back
on and try some other buttons to make sure they
work. If the code works for
other buttons, stop here.
10 If the code doesn’t work,
redo steps 3 through 9 with
another equipment code
from the tables.
11 If you can’t find a code that
works try, Scanning for Equipment Codes that
follows.
See Limited Mode on page 3 for
more information.
correctly, the mode button
flashes three times.
If the code works, the
equipment should turn off.
Sometimes POWER works
when other buttons don’t.
Try every code listed for your
brand until one works for your
equipment.
SCANNINGFOR EQUIPMENT CODES
InstructionsAdditional Information
1Turn the equipment on.Use the equipment’s front panel
buttons or its remote control.
2Press and hold the mode
button until all the other
mode buttons light up, and
then let go of the button.
The mode button flashes.
4
For example, hold TV for a TV
until all of the other mode
buttons light. When you let go,
TV will flash.
Page 15
InstructionsAdditional Information
3For AUX mode only. Press
0 for a second TV, or 1 for a
second VCR, or 2 for a
tuner, or amplifier. Then
press the STAR (*) button.
4Press POWER.This puts your remote in the
5Press the UP or DOWN
ARROW repeatedly until
the equipment turns off.
6Press POUND (#).The mode button flashes three
This step is for programming
which kind of equipment that
should be programmed in AUX
mode. If you’re not
programming in AUX mode,
skip to step 4.
scan mode.
As you press the UP or DOWN ARROW, the remote tries each
code in the memory to see if it
can turn off your equipment.
When the equipment turns off,
you have found a code that
might work.
Note: The mode button for the
equipment will flash rapidly
eight times when you’ve
scanned all the codes for that
equipment.
times if you have entered the
code correctly. This stores the
code you found.
7Turn the equipment back
on and try some other buttons to make sure they
work.
8If necessary, repeat this
procedure until you’ve tried
all the codes.
Press POWER to turn the
equipment back on. Try some
other buttons to make sure they
work. Sometimes POWER
works when other buttons
don’t.
You may need to repeat the scan
to find the best code for your
equipment.
5
Page 16
SWITCHING BETWEEN TV AND AMPLIFIER VOLUME
ONTROL
C
When you set up the remote to control a TV, the MUTE and VOLUME
buttons control the TV volume, even if your remote control is in SAT
mode. However, if you want to use the AUX mode to control a tuner or
amplifier that has a volume setting, you can set up the remote to control
the equipment’s volume instead of the TV volume while your remote
control is in SAT mode. Follow the instructions in the left column. To
change back to controlling the TV volume in SAT mode, follow the
instructions in the right column.
Control Amplifier Volume Control TV Volume
1Press and hold the AUX
mode button for three
seconds, and then let go of
it. The AUX mode button
will blink.
2Press the POUND (#)
button.
3Press the plus (+) side of
the VOLUME button.
4Press the 0 number button.4Press the 0 number button.
5Press the POUND (#)
button.
The AUX mode button
flashes three times.
6Press the SAT mode but-
ton.
7Press the plus (+) and
minus (-) sides of the VOL-UME button.
8The equipment’s volume
changes and the AUX mode
button lights instead of the
TV mode button.
1Press and hold the TV
mode button for three seconds, and then let go of it.
The TV mode button will
blink.
2Press the POUND (#)
button.
3Press the plus (+) side of
the VOLUME button.
5Press the POUND (#)
button.
The TV mode button
flashes three times.
6Press the SAT mode but-
ton.
7Press the plus (+) and
minus (-) sides of the VOL-UME butto
8The TV’s volume changes
and the TV mode button
lights instead of the AUX
mode button
n.
6
Page 17
PROGRAMMINGTHE REMOTETO CONTROLA SECOND
ECEIVERIN AUX MODE
R
If you have another DISH Network satellite receiver installed, you can
use this remote in AUX mode to control it along with your new
receiver. When you program the remote to control the other receiver,
the remote will send out IR and UHF (not UHF Pro) signals to the
receiver. You can program the remote to control any other DISH
Network satellite receiver, except for following:
• TV2 on DISH 322, DISH Player-DVR models 522, 625, and 942
• DishPlayer 7100/7200
1.Turn on the other receiver and display the System Info screen
(see the receiver user’s guide for information on how to display
the screen).
Write down the address shown:
2.Press and hold the AUX button until all the other mode buttons
light up, and then let go of the button. The AUX button flashes.
3.Press the 3 button.
4.Use the NUMBER PAD to enter the address you wrote in
step 1.
5.Press POUND (#). The AUX button blinks three times.
6.Press RECORD to make sure the address and the remote matches
the address on the receiver.
READING OUTTHE REMOTE CONTROL CODES
These instructions explain how to check the remote control code you
put in the remote control when you set it up. Be sure to write them in
the spaces provided below.
InstructionsAdditional Information
1Press and hold the mode
button for the equipment
you want the remote to control. When all the other
mode buttons light up, let
go of the mode button - that
mode button should now be
flashing.
For example, hold the TV mode
button for a TV until all of the
other mode buttons light. When
you let go, the TV mode light
will flash.
7
Page 18
InstructionsAdditional Information
2Press the POUND (#) but-
ton twice. The mode button
flashes the number for each
digit of the equipment
code, with a pause between
the groups of flashes. A
quick flash is for zero.
For AUX mode, the first
group of flashes tells you
what the AUX mode
controls. A quick flash
(zero) before the three-digit
code is for a TV; one
regular flash is for a VCR
or DVD player; and two
flashes is for a tuner or
amplifier.
For example, if the code is 570,
the mode button flashes five
times, pauses, flashes seven
times, pauses, and flashes once
quickly.
For example, if the TV code is
570, the AUX mode button
flashes once quickly, pauses,
flashes five times, pauses,
flashes seven times, pauses, and
flashes once quickly.
AVOIDING REMOTE CONFLICTS
Because your remote control uses UHF, you may experience
interference from other nearby remotes. The instructions in this section
describe how to avoid remote conflicts.
CHANGINGTHE REMOTEAND RECEIVER ADDRESS
One quick way to avoid remote conflicts is by changing the address on
your remote and receiver. If you notice that your receiver is changing
channels or opening menus but you’re not using the remote control, a
quick change of address should fix the problem. Use these instructions
to change the remote control and receiver address.
1.Press SYSTEM INFO on the receiver's front panel. The System Information screen displays and shows the Remote Address.
Write down the address shown:
2.Press and hold SAT on your remote control for about three
seconds, until all of the mode buttons light up, and then let go of
SAT.
8
Page 19
3.Use the NUMBER PAD to enter any number between 1 and 16,
Battery
A
B
but not the one you wrote in step 1.
4.Press POUND (#). If you entered the address correctly, SAT will
flash three times.
Write down the number you entered in Your Remote Control Codes on page 24.
5.Press RECORD. Make sure the Remote Address you see on
the System Information screen is the same as the one you
entered in step 3. If it isn't, the remote cannot control the receiver.
6.Press SELECT to close the System Information screen.
CHANGINGTHE UHF FREQUENCY USINGTHE A/B
S
WITCH (DISH PLAYER-DVR 942 ONLY)
All receiver models except the DISH Player-DVR
942 must use switch position A or else your remote
control will not work.
Your remote has a switch to change the UHF frequency that your
remote control uses. It comes preset to the A position but you can
change the setting to the B position to lessen the likelihood of any other
UHF remote interfering with yours. This feature is available only with
the DISH Player-DVR 942.
1.Remove the battery cover from the remote control.
2.Use a small screw driver or a paper clip to carefully
change the setting.
3.Put the battery cover back on the remote control.
4.Use the SYS INFO button on the front panel to
open the System Information screen.
5.Press RECORD on the remote control.
6.Make sure the System Information screen
shows the correct band information:
• Switch position A - IR/UHF Pro Band A
• Switch Position B - IR/UHF Pro Band B
9
Page 20
SETTING UPA TV1 UHF PRO REMOTEFORTHE
DISH P
Use these special instructions only if you are going to use the green 1
UHF Pro key to control the TV1 side of your DISH Player-DVR 522 or
625.
When you are finished setting up the remote control, you’ll be able to
operate the TV1 side of your DISH Player-DVR 522 or 625 from long
distances.
1.Make sure the key is installed as described on pages
C-1 and C-2.
2.Make sure the UHF Antenna is attached to the back
of the receiver.
LAYER-DVR 522 AND 625 ONLY
3.Using the receiver’s front panel buttons, press MENU. Select the
following onscreen items in this sequence:
a. System Setup.
b. Installation.
c. TV1 UHF Pro Setup.
4.Select Enable from the TV1 UHF Pro Setup screen.
5.Select System Info to open the System Information screen.
10
Page 21
6.Move the highlight to the address for the Remote Address
as shown below. This is important - if you do not move the
highlight, your remote will change the receiver's Remote Address and cause your Remote Control 1 to control the TV2
side of your receiver.
Remote Addrs.
1
i
UHF
TVOut
Note: Highlight the Remote Address (the shaded
area in the graphic above).
7.Press the RECORD button on the green TV1 remote control you
are setting up. If you get a warning that tells you to pick another
address, continue on to the next step. If no warning pops up, go to
the step 12 of this procedure.
8.On the remote control, press and hold the SAT mode button about
three seconds, until all the mode buttons light up, and then let go
of the SAT button. The SAT mode button will blink.
9.Use the number buttons to enter any number from 1 to 16, except
for the address shown for .
Write down the number you entered:
10. Press the POUND (#) button. If you entered the address correctly,
the SAT mode button will flash three times.
5
3
11. Make sure the System Information screen shows UHF and
that this address matches the number you entered in step 9.
12. Select Done to close the System Information screen. If
nothing happens, press RECORD, and then select Done.
11
Page 22
EQUIPMENT CODES
These tables contain the manufacturer codes for programming the
remote to control your TV, a VCR, DVD player, or audio amplifier.
Every attempt has been made to include all codes. If your equipment
brand is not listed or if the codes do not work, the remote may not
control your equipment. In some cases codes may operate some but not
all buttons shown in this guide.
TV CODES
Programming in AUX mode: In most cases use these codes to
program in TV mode; however, if programming in AUX mode, press 0
before entering the TV code.
A Mark 670
Action 662
Admiral 521 605 668 669 675
Aiko 727
Aiwa 751
Akai 570 573 659 660
A-Mark 620
Amtron 657
Anam National 509 541 620 651 657
Programming in AUX mode: In most cases use these codes to
program in VCR mode; however, if programming in AUX mode, press
1 before entering the VCR code.
Programming in AUX mode: In most cases use these codes to
program in VCR mode; however, if programming in AUX mode, press
1 before entering the VCR code.
Programming for combination equipment: Use VCR mode to
control VCR and DVD functions; however, if programming in AUX
mode, press 1 before entering the DVD/VCR code.
Go Video 692 693
JVC 689
RCA 690
Samsung 667 691
Sony 768
17
Page 28
TROUBLESHOOTING
What’s
Happening
While doing
remote control
procedure, the
remote control
stops working.
You cannot find
the key(s)
shown on page
C-1.
When you press
a button on the
remote control,
the equipment
doesn’t do what
you expect.
The receiver
does things
even though
you didn’t press
any remote
control buttons.
What’s WrongWhat You Can Do
• If you don’t press
any button
for 20 seconds in a
programming
sequence, the
remote shuts off its
programming
function.
• The keys have two
sides.
• Maybe you didn’t
set the remote to
the mode for the
equipment you
want to control.
• Maybe you’re not
pointing the
remote control
right at the TV (or
other equipment).
• Maybe the remote
control is missing
batteries, maybe
you put the
batteries in the
remote the wrong
way, or maybe the
batteries are weak
or dead.
• Maybe you didn’t
set up the remote
to control the
equipment.
• UHF signals from
a neighbor’s
remote may be
controlling your
receiver.
Start over again.
Turn the keys over until you find the
correct key.
• Press the correct mode button to set the
remote to the mode for the equipment
you want to control.
• The remote control uses IR signals to
control all equipment except for the
receiver (when using UHF). IR signals
travel only 40 feet or less, and can’t go
through walls or other solid objects.
You must point the remote control right
at the equipment, with no objects to
block the signal path.
• If the batteries are missing or dead, put
fresh AAA-size batteries in. If the
remote has fresh batteries, check
whether you put them in the right way.
If you didn’t, take them out and put
them in the right way.
• Make sure you set up the remote
to control all the equipment you want
to use. See Program the Remote to
Control Your TV on page C-4 and
Programming for Other Equipment on
page 4.
•See Avoiding Remote Conflicts on page
9 for instructions to correct this
problem.
Your picture is
snowy (or blue
or black).
18
• You have
accidentally
changed the
channel on your
TV.
• Make sure your TV (and VCR, if
connected) is tuned to the correct
channel. Also try using the Recover
button as described on page C-6.
Page 29
What’s
Happening
What’s WrongWhat You Can Do
Your remote
control isn’t
working
When you press
the remote
control Mute or
Volume button,
nothing
happens.
Your UHF Pro
remote control
does not work
well from far
away.
Your PIP
(Picture-InPicture) button
isn’t working.
• The remote control
is in the wrong
mode.
• You might be
using the wrong
remote control
(TV1 or TV2).
• Your batteries are
worn out.
• The remote
control’s A/B
switch is in the
wrong position
• Maybe you have
not set up the
remote control.
• Maybe you’re
trying to control
TV volume but
you set up the
remote to control a
tuner or amplifier
in AUX mode.
• You may be
experiencing
interference from
objects near your
receiver antenna.
• Your receiver
doesn’t use PIP.
• Your receiver isn’t
in Single Mode.
• Make sure the remote control is in the
correct mode. For example, if you want
to use the satellite receiver, put the
remote control in
Remote Control Modes on page 1).
• Make sure you are using the correct
remote control (TV1 or TV2) for your
locations (multi-room receivers only).
• Change the batteries as described on
page C-2.
• Check the A/B switch setting as
described on page 9.
•See Programming the Remote to
Control Your TV on page C-4 and
Programming for Other Equipment on
page 4.
• Set up the remote to control either
TV volume or tuner/amplifier volume,
whichever you want. See page 6.
• Make sure the UHF antenna is
connected to the receiver and not
touching anything else.
• Vary the tilt angle of the receiver's UHF
antenna. Locate the UHF antenna tip
away from other electronics equipment
or metal surfaces, even if separated by
wooden shelving.
• Move the receiver to different
locations. For best results, place the
receiver as high as possible, above all
other equipment in your entertainment
center.
• Place the UHF antenna outside the
entertainment center by using a coaxial
cable to connect it to the receiver.
• Move any nearby off-air antenna away
from the UHF remote antenna. Do not
place an off-air antenna on your
receiver.
• Upgrade to a DISH Player-DVR 942 or
DISH Player-DVR 921.
• Press the Mode button on the front
panel of the DISH Player-DVR 942.
SAT mode. (see
For all receivers except for the
DISH Player-DVR 942: leave
the A/B switch in the A
position.
19
Page 30
LIMITED WARRANTY
This Limited Warranty is a legal document. Keep it in a safe place.
Remember to keep your Sales Receipt for warranty service. We will
consider any items you return without a copy of the Proof of Purchase to
be out of warranty.
This warranty extends only to the original user (“you,” “your”) of the DISH Network
remote control and is limited to the purchase price of the remote control. EchoStar
Technologies Corporation and its affiliated companies (“we,” “our,” “us”) warrant this
remote control against defects in materials or workmanship as follows.
For one year from the original date of purchase, if we find the remote control is defective
subject to the limits of this warranty, we will replace the remote at no charge for parts or
labor. We warrant any such work done against defects in materials or workmanship for the
remaining part of the original warranty period.
This warranty does not cover installation of the DISH Network System; consumer
instruction; physical set up or adjustment of any consumer electronic equipment; remote
control batteries; signal reception problems; loss of use of the equipment; unused
programming charges due to equipment malfunction; cosmetic damage; damage due to
lightning, electrical or telephone line surges, fire, flood, or other acts of Nature; accident;
misuse; abuse; repair or alteration by other than our factory service; negligence;
commercial or institutional use; improper or neglected maintenance; equipment sold AS IS
or WITH ALL FAULTS; equipment removal or reinstallation; shipping damage if the
equipment was not packed and shipped in the manner we prescribe; nor equipment
purchased, serviced, or operated outside the contiguous United States of America.
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY. WE SHALL NOT BE HELD LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED
WARRANTY ON THIS DEVICE, NOR FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGE RESULTING FROM THE USE OF, OR INABILITY TO
USE, THIS DEVICE. UNDER NO CIRCUMSTANCES SHALL OUR LIABILITY, IF
ANY, EXCEED THE PURCHASE PRICE PAID FOR THIS DEVICE. EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
DEVICE IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. WE
RESERVE THE RIGHT TO REFUSE TO HONOR THIS WARRANTY IF WE
DETERMINE ANY OF THE ABOVE EXCEPTIONS TO HAVE CAUSED THIS
DEVICE NOT TO HAVE PERFORMED PROPERLY. THIS WARRANTY SHALL BE
VOID IF ANY FACTORY-APPLIED IDENTIFICATION MARK, INCLUDING BUT
NOT LIMITED TO SERIAL OR CONDITIONAL ACCESS NUMBERS, HAS BEEN
ALTERED OR REMOVED. THIS WARRANTY SHALL ALSO BE VOID IF THE
DEVICE HAS BEEN OPENED BY AN UNAUTHORIZED PERSON (with the exception
of opening the battery cover).
This warranty gives you specific legal rights which may vary from state to state. Some
states do not allow the exclusion or limitations of incidental or consequential damages, or
allow limitations on the duration of an implied warranty, so those limitations may not apply
to you.
ADVANCE EXCHANGE PROGRAM
The Advance Exchange Program allows you to have replacement equipment shipped
immediately to you (depending upon where you live, it could take three to five business
days). Along with replacement equipment, you will receive a prepaid shipping label and
instructions on how to return the defective equipment.
The shipping charge, for receiving replacement equipment and returning the defective
equipment, is a one time fee based on EchoStar's competitive bulk shipping rates
(additional charges may apply outside of the continental US). This fee will be charged to
your billing account or your valid credit card.
If you do not ship the defective equipment to EchoStar within ten days after receiving the
replacement, your billing account or credit card will be charged the market price of the
replacement. If you return the defective equipment after ten days, you will receive a full
refund less an administrative fee.
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If your equipment is out of warranty and can be repaired your billing account or credit card
will be charged the standard repair fee for the replacement. If damage to the defective
equipment is found, which EchoStar in its sole discretion determines has voided the
warranty, or makes the equipment unrepairable, your billing account or credit card will be
charged the market price of the replacement.
POST RECEIPT EXCHANGE PROGRAM
You may choose to ship the equipment to us at your cost. To provide faster service, upon
receipt of your equipment you will be shipped a replacement. Your original equipment will
not be available for return.
The equipment you return will be checked to verify whether it is covered under this
warranty. If the defective equipment is covered under this warranty, it will be replaced and
shipped back to you at no additional cost (additional charges may apply outside of the
continental US).
If your equipment is out of warranty and can be repaired your billing account or credit card
will be charged the standard repair fee for the replacement. If damage to the defective
equipment is found, which EchoStar in its sole discretion determines has voided the
warranty, or makes the equipment unrepairable, your billing account or credit card will be
charged the market price of the replacement.
ACCESSORY WARRANTY
An accessory is any DISH Network branded equipment, displaying the DISH Network
logo, excluding the receiver, Smart Card, cables and hookups, and non-mechanical
components. A one-year warranty becomes effective upon the activation of the DISH
system or date of purchase, if bought separately. A proof of purchase is required to verify
the purchase date. If an accessory has an expired warranty, no exchange will be issued. You
may purchase replacement accessories from DISH Network or your local retailer.
IF YOU NEED HELP
1.Review this User Guide.
2.See Troubleshooting on page 18.
3.Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of
purchase and your customer account number ready.
a. If the representative finds you should return the remote control, you’ll get a
telephone number to call for a Return Authorization (RA) number. Before shipping any equipment to us, you must get a Return Authorization number.
b. You must package returned equipment the right way. Follow the instructions
the representative gives you.
c. Write the RA number in large, clearly visible characters on the outside of the
shipping box used to return the equipment.
To avoid confusion and misunderstandings, we will return shipments without
an RA number clearly visible on the outside of the box to you at your cost.
d. We will:
• Check the remote control, including whether it is covered under the
warranty.
• Replace any remote we find is defective with a new or refurbished remote,
if the defective remote is covered under the warranty. We will ship the
replacement remote at our expense.
• If a defective remote is not covered under the warranty,
we will tell you. We may assess you a flat rate charge for a replacement
remote, including shipping and insurance.
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REGULATORY FACTORS
This device complies with Part 15 of FCC Rules. Operation is subject to the following two
conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may
cause undesired operation.
Changes or modifications to this device may void your authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the use is encouraged to try to correct
the interference by one or more of the following measures:
• Re-orient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.Consult the dealer or an experienced radio/TV technician for
help.
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Reference Tables
Write down your remote address, channel
numbers/inputs, TV, VCR, DVD player,
and stereo equipment codes as you
program them for future reference.
Remote Address
Channel or Input for Satellite Programming
Channel for Satellite Programming on TV2
(942 receivers only)
2
TV Code
TV
VCR/DVD Player Code
VCR
Auxilary Equipment Code
AUX
To read out your remote codes, see page 10 for instructions.
1
(Optional)
1
(Optional)
1
(Optional)
If you enter a "1" as the last number of your code,
your remote is in Limited Mode (see page 3 for more details).
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