Dish Network DuoDVR ViP 622 User Manual

Warning and Attention Symbols

You must be aware of safety when you install and use this system. This User Guide provides various procedures. If you do
some of these procedures carelessly, you could injure or kill yourself or damage equipment or property. Some other
procedures require special attention.

The WARNING! symbol means that if you are not careful,
You could injure or kill yourself, or
You could damage equipment or property.

ATTENTION! symbol means you should pay special attention to:

The
Important instructions for using the system, or
Important instructions for maintaining the system.

Class II symbol alerts qualified service personnel to use only identical replacement

The
parts in this apparatus.

For Your Safety

Do not try to open the case of the receiver. There is risk of electrical shock, which may cause damage to
the receiver and/or personal injury or death to you. There are no user-serviceable parts inside the
receiver. Opening the receiver case or making unauthorized changes will void the warranty.

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

Important Software Notice

As with all software controlled products, unexpected behavior could arise if the user tries to perform operations in a non­routine manner. This product, like almost any other high tech product, is subject to bugs and hence EchoStar CANNOT
AND DOES NOT GUARANTEE OR WARRANT THAT ALL FEATURES, SUCH AS PARENTAL CONTROL, WILL WORK
AS INTENDED UNDER ALL CIRCUMSTANCES. EchoStar endeavors to improve such conditions and will periodically
download improvements.

In compliance with the terms of the GNU Public License (GPL), EchoStar is making some source code available to the
public to download from www.echostar.com.

Equipment and Software Covered by this User’s Guide

This User Guide covers the ViP 622 DVR receiver and software model ViP622. This Guide may cover other devices, not
listed here.

Copyright Notice

Copyright © 2005 EchoStar Technologies Corporation, Englewood, Colorado 80112. All rights reserved.
The information in this User Guide may change without notice. We may issue revisions to tell you about such changes.
Please send comments or questions about this User Guide to: Technical Publications, EchoStar Technologies Corporation, 94 Inverness

Terrace East, Englewood, Colorado 80112.
Part Number: 143783
Printed in the United States of America.
DISH Network is a registered trademark of EchoStar Satellite L.L.C. For information about DISH Network, please visit our website at

www.dishnetwork.com.
We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the

registered owners.
Manufactured under license from Dolby Laboratories. “Dolby” and the double-D symbol are trademarks of Dolby Laboratories. Confidential

unpublished works. © 1992-1997 Dolby Laboratories. All rights reserved.

Important Safety Precautions v

1 Introduction

WELCOME 2
HOW TO USE THIS GUIDE 2
ABOUT YOUR DISH NETWORK ACCOUNT 4
WATCHING TV NOW 5
ADDITIONAL SERVICES 7
ABOUT SATELLITE TV RECEPTION 7
WHY CONNECT TO A PHONE LINE 8
MOVING ON-SCREEN LOGO 8

2 Receiver and Remote Controls

SATELLITE RECEIVER OVERVIEW 12
DUAL AND SINGLE MODES 13
REMOTE CONTROL 16
SATELLITE RECEIVER FRONT PANEL 21
SATELLITE RECEIVER BACK PANEL 21
USING THE MENUS 22
USING TEXT FIELDS 24

i

Table of Contents

3 Finding Programs to Watch

4 Pay Per Programs

5 Favorites Lists

CHANGING CHANNELS 28
USING THE PROGRAM GUIDE 28
USING THE BROWSE BANNER 30
USING THEMES AND SEARCH 31
USING PICTURE-IN-PICTURE 33

PAY-PER-VIEW 36
DISH ON DEMAND 36

WHAT ARE FAVORITES LISTS? 40
CREATING OR CHANGING FAVORITES LISTS 41
NAMING FAVORITES LISTS 41
USING FAVORITES LISTS 41

6 Locks

WHAT ARE LOCKS? 44
CREATING OR CHANGING A PASSWORD 45
LOCKING AND UNLOCKING YOUR RECEIVER 45
CREATING OR CHANGING RATINGS LOCKS 46
CREATING OR CHANGING CHANNEL LOCKS 47
LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS 47
HIDING ADULT CONTENT OR LOCKED CHANNELS 48
LOCKING OR UNLOCKING THE FRONT PANEL 49

7 Interactive TV

ii

DISH HOME INTERACTIVE TV 52

CUSTOMER SERVICE 52

8 Digital Video Recording

WHAT IS DVR? 54
PAUSING A PROGRAM 54
REVERSING, FAST FORWARDING, AND SKIPPING 55
SLOW MOTION AND FRAME-BY-FRAME 55
RECORDING A LIVE PROGRAM 56
PLAYING A RECORDED PROGRAM 56
USING RECORD PLUS 56
RECORDING WHILE WATCHING DIFFERENT PROGRAMS 57
RECORDING OPTIONS 59

9 Record Future Programs

Table of Contents

TIMERS AND RECORDINGS 62
USING THE TIMERS LIST 65
USING THE DAILY SCHEDULE 65
SETTING UP AN AUTOMATIC TIMER 66
SETTING UP A MANUAL TIMER 67
SETTING UP A DISH PASS™ TIMER 68
DELETING A TIMER 69

10 Remote Control Setup

IMPROVING RECEIVER CONTROL 72
CONTROLLING OTHER COMPONENTS 75
THE RECOVER BUTTON 82

iii

Table of Contents

11 Receiver Customization

USING SHARED VIEW 86
MODULATOR SETUP 86
USING MULTIMEDIA 86
USING CALLER ID 88
CHANGING LANGUAGES 89
USING CLOSED CAPTIONING 90
USING DOLBY® SURROUND SOUND 91
CHANGING THE PROGRAM GUIDE ORDER 92
CHANGING THE GUIDE DISPLAY 92
RESETTING TO FACTORY DEFAULTS 93
SCHEDULING RECEIVER UPDATES 94
INACTIVITY STANDBY 94

12 Connections and Setup

CONNECTING TO THE NEARBY TV (TV1) 98
CONNECTING TO THE REMOTE TVS (TV1 OR TV2) 101
CONNECTING TO YOUR DISH ANTENNA 104
CONNECTING THE PHONE LINE 105
CONNECTING A VCR TO THE REMOTE TV 107
CONNECTING OFF-AIR ANTENNA/CABLE TV 108
USING TROUBLESHOOTING TOOLS 113

Reference

TROUBLESHOOTING TABLES 116
REMOTE CONTROL DEVICE CODES 128

iv

Appendix 131

Index 141

Important Safety Instructions

1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with a dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that

produce heat.

9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider

than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obso­lete outlet.

10 Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point

where they exit from the apparatus.

11 Use only attachments/accessories specified by the manufacturer.
12 Unplug this apparatus during lightning storms or when unused for long periods of time.
13 Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way,

such as the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall
be placed on the apparatus.

v

Safety

Note to Satellite TV System Installer: This reminder is provided to call the satellite TV system installer’s

attention to Article 820-40 of the National Electrical Code (NEC) that provides guidelines for proper grounding
and, in particular, specifies that the cable ground shall be connected to the grounding system of the building as

close to the point of cable entry as practical.

• Operate the receiver using only the type of power source indicated on the marking label. Unplug the

receiver power cord by gripping the power plug, not the cord.

• Do not overload wall outlets or extension cords, as this can result in a risk of fire or electrical shock.

• Never insert objects of any kind into the receiver through openings, as the objects may touch dangerous

voltage points or short out parts. This could cause fire or electrical shock.

• Do not locate the antenna near overhead light or power circuits, or where it can fall into such power lines or

circuits. When installing the antenna, take extreme care to avoid touching such power lines or circuits, as
contact with them can be fatal.

• Do not attempt to service the receiver yourself, as opening or removing covers may expose you to danger-

ous voltage, and will void the Limited Warranty. Refer all servicing to authorized service personnel.

Proper Care of Your Equipment

• Always handle the satellite receiver carefully. Avoid excessive shock and vibration at all times as this can

damage the hard drive.

• Unplug the receiver from the AC power outlet before cleaning.

• If you have the receiver turned on and need to move it, be sure to unplug the receiver and let it sit for at

least 30 seconds before moving it.

• The use of accessories or attachments not recommended by the receiver manufacturer will void the Limited

Warranty.

• Do not place the receiver in an enclosure such as a cabinet without proper ventilation.

• Do not stack the receiver on top of or below other electronic devices as this can cause heat build-up and

vibration.

• Do not install the receiver in any area where the temperature can be less than 40°F or more than 113°F. If

the receiver is cold to the touch, do not plug it in immediately. Let it sit unplugged at room temperature for at
least 45 minutes before plugging it in.

• Use an outlet that contains surge suppression or ground fault protection. For added protection during a

lightning storm, or when the receiver is left unattended and unused for long periods of time, unplug the
power cord from the wall outlet, disconnect the lines between the receiver and the antenna, and disconnect
the telephone line. This will provide some protection against damage caused by lightning or power line
surges.

On some TVs, the presence of fixed images for extended periods of time may cause them to be
permanently imprinted on the screen. Consult your TV user guide for information on whether this is
a problem for your TV, what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.

vi

Introduction

Introduction to DISH Network Services

So you bought yourself a new receiver and you want to know how it works, right? Take a
look through this guide and you’ll quickly learn how to use all of the features. This chapter
familiarizes you with your DISH Network satellite TV receiver.

• WELCOME

• HOW TO USE THIS GUIDE

• ABOUT YOUR DISH NETWORK ACCOUNT

• WATCHING TV NOW

• ADDITIONAL SERVICES

• A

BOUT SATELLITE TV RECEPTION

• WHY CONNECT TO A PHONE LINE

• MOVING ON-SCREEN LOGO

1

Chapter 1

Welcome

WELCOME

HOW TO USE THIS GUIDE

Thank you for choosing DISH Network. You are about to experience the excitement and
convenience of our Direct Broadcast Satellite (DBS) service, which delivers the very best
picture and sound quality. DISH Network consistently provides the latest products and
satellite-delivered services — with high performance, ease of operation, and a wide
variety of entertainment options.

Your new DISH Network Digital Video Recorder (DVR) receiver has three tuners (two
satellite and one off-air) for record and playback in standard or high definition. Additionally,
the DVR features and a host of other functions make it one of the most versatile and
exciting devices in home entertainment.

This satellite receiver lets you decide how you watch TV. You can record and play back
audio and video with full digital quality. You can pause a live program and not miss any of
the action or you can record a program to watch later, without a VCR.

This section explains how the guide is divided and the conventions used throughout.

Guide Overview

The information in this guide is separated into several chapters to make it easy for you to
find exactly what you’re looking for:

• Chapter 1 - Introduction gives you a brief overview of DISH Network and your new

receiver.

• Chapter 2 - Receiver and Remote Controls explains the basic features of your system

and how to use the remote controls, front panel buttons, and back panel connections.

• Chapter 3 - Finding Programs to Watch describes how to change channels and look

for programs.

• Chapter 4 - Pay Per Programs shows you how to order and watch Pay-Per-View and

DISH On Demand programs.

• Chapter 5 - Favorites Lists explains how to create, name, and use favorites lists.

• Chapter 6 - Locks explains how to set locks and passwords.

• Chapter 7 - Interactive TV describes how to use the dish home Interactive TV features

of your satellite TV system.

• Chapter 8 - Digital Video Recording explains how to use the recording features of your

satellite TV receiver to maximize your viewing pleasure.

• Chapter 9 - Record Future Programs shows you how you can record and play back

your favorite programs when you want to watch them.

• Chapter 10 - Remote Control Setup contains instructions for programming your

remote to control your satellite receiver and equipment like a TV or VCR.

• Chapter 11 - Receiver Customization shows you how to customize your receiver.

• Chapter 12 - Connections and Setup explains how to connect your satellite receiver to

your TV and equipment like a VCR.

2

Introduction

How to Use this Guide

Guide Conventions

• The names of remote control buttons are all uppercase.
Example: Press SAT.

• Select means to move the highlight to an on-screen option or choice in a list and press

SELECT on the remote control.

Example: Select the Locks option.

• Where this guide mentions nearby TV, it refers to the HDTV near the receiver. The

nearby TV receives TV1 menus and programming from the receiver’s TV1 outputs
and is connected using short audio/video cables.

• Where this guide mentions remote TV, it refers to the cable-ready TV(s) located in
rooms away from the receiver. The remote TV receives TV2 menus and programming
from the receiver’s TV2 outputs through your in-home cable system.

• Where this guide mentions remote control, it refers to either Remote Control 1 when
viewing a nearby TV or Remote Control 2 when viewing the remote TV(s). If a specific
remote control must be used, this guide will refer directly to Remote Control 1 or
Remote Control 2.

• The instructions in this guide are shown in two ways:

– Instructions in the form of pictures are handy if you’d like to learn something

quickly. These instructions are numbered left to right as shown in the sample
below.

– Instructions that are written out are helpful if you’d like to learn more details.

3

Chapter 1

About Your DISH Network Account

ABOUT YOUR DISH NETWORK ACCOUNT

This section describes how to order your packages and provides information on how to
find information about your DISH Network account.

Ordering Your Programming Packages

Before you can enjoy your new receiver, order your programming packages.

1 Press POWER on the front panel to turn on the receiver.
2 Press SYSTEM INFO on the front panel to display the receiver’s System Information

menu on the nearby TV screen.

3 Call 1-800-333-DISH (3474) and tell the Customer Service Center the system has been

installed and you would like to begin receiving services. A representative will explain the
available program packages. Give the representative information from the System
Information screen, as requested.

4 Your services will be turned on via the satellite signal. This process usually takes just a

few minutes.

5 Select DONE.

Where to Find Information on Your Account

If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be sure to have your account information
handy and choose one of the following:

• Go to our website at www.dishnetwork.com/my account.

• Press MENU on your remote control to open the Main Menu and then select

Customer Service.

• Call DISH Network by calling 1-800-333-DISH (3474).

4

Note: Additional authorization may be required before high definition programming and/or

off-air broadcasts can be viewed; additional fees may apply.

WATCHING TV NOW

After you have ordered your programming package, you can begin enjoying the features
of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar
with the remote control and be able to find a program to watch; pause live TV; and record
your favorite shows.

Finding a Program to Watch

You’re already itching to use your remote control, so pick it up now and find something to
watch. If you want to know more about watching TV, see Chapter 3 - Finding Programs to
Watch starting on page 27.

Introduction

Watching TV Now

5

Chapter 1

Watching TV Now

Pausing Live TV

Here’s something you can’t do with regular old TV: pause live TV because someone’s at
the door or calling you on the phone or there’s something you just have to do right now.
For more about the pause feature of your receiver, see Pausing a Program on page 54.

Recording and Playing Back a Program

Take this tour to learn how to make basic recordings of your favorite shows. For more
about the DVR features of your receiver, see Chapter 8 - Digital Video Recording starting
on page 60.

6

ADDITIONAL SERVICES

Pay-Per-View

Catch all the action on Pay-Per-View. Take a break from regular TV and order the latest
movies, sports, and special events. For details on ordering Pay-Per-View events, see
page 36. Be sure to connect an active phone line to your receiver before you order a Pay­Per-View event (see the instructions on page 105).

DISH On Demand

Enjoy movies and other programming any time without schedules, without waiting and
without leaving your home.

dish home

At dish home (press DISH on your remote control), you’ll find news, sports scores,
weather information, TV and movie buzz, customer service, games, and more.

PocketDISH

Introduction

Additional Services

Connect a PocketDISH (sold separately) to your receiver to transfer your favorite recorded
programs and take them wherever you go.

ABOUT SATELLITE TV RECEPTION

Satellite television uses satellites in a stationary orbit over the Earth to deliver television
and audio programming. This type of orbit enables the satellites to stay aligned over one
place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish
does not have to move to follow it.

Here’s something interesting! Noted science fiction author Arthur C. Clarke
calculated the orbit that causes satellites to remain stationary in the sky. To this
day the 22,000 mile high orbit bears the name Clarke Belt.

Rain and Snow Fade

Heavy rain, snow, or dense cloud cover can
reduce the satellite signal, which may interrupt
your programming service. Your service will
return after the weather condition has passed.
Aiming the satellite dish to get the strongest
signal during installation, will help prevent rain
and snow from interrupting the signal.

7

Chapter 1

Why Connect to a Phone Line

Solar Interference

Twice a year, the sun moves to a position behind
the DISH Network satellite as it
orbits the Earth. This event occurs during a few
days at the beginning of the spring
and the beginning of the autumn and lasts only a
few minutes.

During these brief periods, you will not be able to
see programs on DISH Network.
When the sun has moved from behind the
satellite, the programs will reappear. This is
an unavoidable natural event for all television
involving the use of satellites and has an adverse
effect on many program providers.

WHY CONNECT TO A PHONE LINE

Your satellite receiver is equipped with a standard telephone jack that you use to connect
to an active telephone line. Keep the receiver connected to an active telephone line so
that you will be able to order pay-per-view programs using your remote control, use all of
the dish home Interactive TV features, and other services from DISH Network (see the
instructions on page 105).

MOVING ON-SCREEN LOGO

Whenever the receiver is turned off using the remote control or front panel POWER
button, you will see the DISH Network logo moving around on your TV screen. This
feature is included with your receiver to assure you that the connections between your
receiver and TV(s) are not lost. Press POWER or SELECT on the remote control to
resume watching satellite TV programming. Make sure you are using the correct remote
for your TV-viewing location (see page 16 for details).

8

Introduction

Tips

TIPS

• Always have the latest software - Turn off the receiver when you’re not using it.

• Order Pay-Per-View with your remote control - Keep an active phone line

connected to the receiver. Not only will you have Pay-Per-View at your fingertips, but
you’ll also avoid unnecessary charges.

QUESTIONS

• How do I find something to watch? Refer to page 5. For more information on finding

something to watch, see Chapter 3 - Finding Programs to Watch.

• Why are some of the channels red in the Program Guide? The channels that are
red in the Program Guide are those which are not currently in your subscription. If
you’d like to watch those channels, call 1-800-333-DISH (3474) or go to
www.dishnetwork.com.

• I’m looking at program information in a guide I bought at the grocery store, but
nothing matches what’s on my DISH Network receiver, is something wrong? No.

DISH Network programming may vary from what you’ll find in a local publication. For
best results, use the Program Guide on your receiver or order DISH Entertainment.

9

Chapter 1

Questions

Notes

10

Receiver and Remote Controls

About Your Satellite Receiver

This chapter helps you get to know your remote control, which lets you use all the
functions of your receiver. After you read the information here, be sure to practice what
you learn so that you can quickly understand what’s presented in later chapters.

What you’ll find in this chapter:

• SATELLITE RECEIVER OVERVIEW

• DUAL AND SINGLE MODES

• REMOTE CONTROL

• SATELLITE RECEIVER FRONT PANEL

• SATELLITE RECEIVER BACK PANEL

• USING THE MENUS

• USING TEXT FIELDS

11

Chapter 2

Satellite Receiver Overview

SATELLITE RECEIVER OVERVIEW

This section gives you an overview of your DISH Network satellite TV receiver system.

Satellite Receiver

Use this dual-tuner satellite receiver to watch different programs in two locations:

• Nearby TV (TV1) - Programming from the receiver is delivered to the nearby TV using
short audio/video cables.

• Remote TV(s) (TV2) - Programming from the receiver is delivered to the remote TV(s)
using existing in-home coaxial cable.

Remote Controls

Two remote controls come with your receiver:

• Remote Control 1 - An Infrared (IR) remote to control programming for the nearby TV
(TV1). This remote is labeled with a green number 1, which matches similar markings
on the receiver output connections and the menus for the nearby TV.

• Remote Control 2 - An Ultra-High Frequency Pro (UHF Pro) remote to control
programming at a remote TV (TV2). This remote is labeled with blue number 2,
which matches similar markings on the receiver output connections and the menus for
the remote TV. Be sure to set up the remote to control the receiver (see page 72).

12

DUAL AND SINGLE MODES

Your satellite receiver includes two modes of operation: Dual and Single. These modes
increase your entertainment options because you’ll be able to choose how you watch and
record your favorite programs.

Dual Mode

While in Dual Mode, you can use this dual-tuner satellite receiver to watch different
programming in two separate locations:

• Nearby TV - Programming from the receiver is delivered to the TV near the receiver
using short audio/video cables and is controlled using Remote Control 1. The Nearby
TV is also referred to as “TV1.”

• Remote TV - Programming from the receiver is delivered to a TV located in another
room using existing in-home coaxial cable and is controlled using Remote Control 2.
The video displayed on the remote TV is always in standard definition (SD). The
Remote TV is also referred to as “TV2.”

Satellite Receiver

Dual and Single Modes

You can tell your receiver is in Dual Mode because the Mode front panel indicator will light
and the menu and other screens will display Dual Mode (as shown below).

13

Chapter 2

Dual and Single Modes

Single Mode

Single Mode provides dual-tuner receiver features—like Picture-in-Picture (PIP) and the
ability to watch one live program while recording another—to all connected TVs.

14

Single Mode delivers the same programming to all of the TVs connected to the satellite
receiver and allows this programming to be controlled by either remote control. The format
of the programming shown on the remote TV(s) is standard definition (SD) and high
definition (HD) is shown only on the nearby TV. You can tell you are in Single Mode
because the Mode front panel indicator will light and the menus and other screens will
display Single Mode (as shown below).

Satellite Receiver

Dual and Single Modes

Switching Between Dual and Single Mode

Put the satellite receiver in Single or Dual Mode by pressing the front panel MODE button.
Keep the following items in mind when switching the satellite receiver between Dual and
Single Mode:

Dual Mode Single Mode

Indications

Recording

Favorites
Lists

Dual Mode front panel
indicator lights.

The Recording front panel
indicator lights to show
whether TV1, TV2, or both
are currently recording.

Favorites Lists set up for
both outputs (TV1 and TV2)
are available.

Locks set up for both outputs
(TV1 and TV2) are available.

Locks

Note: If someone is using the TV2 outputs in Dual Mode, you will see a popup on the

nearby TV warning you that you are about to disrupt the use of the TV2 outputs.

Single Mode front panel
indicator lights.

The TV1 Recording front
panel indicator lights when
you are recording from one
or both tuners.

Only Favorites Lists set up
for TV1 are available. The
lists for TV2 are not lost,
they are simply unavailable
in Single Mode.

Locks set up for only TV1
are available. The locks for
TV2 are not lost, they are
simply unavailable in Single
Mode.

15

Chapter 2

Remote Control

REMOTE CONTROL

Types of Remote Controls

The two remote controls give you access to all the features of your satellite receiver. You
can set up each remote to control the satellite receiver and up to three other devices (see
page 75). These devices can be a TV, a VCR or DVD player, and a third device.

This section describes how to use the various features on the two types of remote controls
included with your satellite TV system.

Remote Control 1 uses infrared (IR)
signals to:

• Control TV1 menus for the nearby

TV in Dual Mode.

• Control the satellite receiver in

Single Mode.

IR signals travel only short distances
(60 feet or less), and cannot go
through walls or other solid objects.
You must point the remote control
directly at the device, with no objects
blocking the line of sight.

Remote Control 1 uses IR signals
to control both the receiver and other
devices programmed into the remote.

This remote control is identified by the
green number 1 at the bottom of the
remote control.

Remote Control 2 uses UHF Pro
signals to:

• Control TV2 menus for the remote

TVs in Dual Mode.

• Control the satellite receiver in

Single Mode.

UHF Pro signals travel long distances
and go through walls and other solid
objects.

To use Remote Control 2 to control
the receiver, you must attach the UHF
antenna to the receiver back panel
(see page 17).

Remote Control 2 uses IR signals to
control other devices programmed
into the remote. You must point the
remote control directly at these
devices, with no objects blocking the
line of sight.

This remote control is identified by the
blue number 2 at the bottom of the
remote control.

16

Satellite Receiver

Remote Control

Remote Control Batteries

The remote control comes with AAA batteries. When you replace old
batteries, you should replace all of the batteries. Use batteries of the same
kind, for example, alkaline or carbon zinc. Don’t mix batteries of different
kinds. Alkaline batteries last longer.

1 Press down on the top of the battery cover and slide the cover off.
2 Take out all of the old batteries.
3 Put the new batteries in. Make sure you match the plus (“+”) ends with the

plus markings on the battery case.

4 Slide the cover back into place.

Low Battery Warning

When you see a low battery warning message on your screen below the Program Banner,
the batteries in your remote control are weak and need to be replaced.

Here's a helpful hint...Don’t wait until you see this warning to change the remote
control batteries. If your remote control doesn’t seem to be working very well (for
example, you have to press POWER more than once to turn the receiver on or off),
it’s a good indication that the batteries are getting weak.

Attach the Remote Antenna

Attach the UHF remote antenna to the receiver's back panel Remote Antenna input so you
can use your UHF Pro Remote Control 2. Without the UHF antenna, you cannot use the
remote to control the receiver. See Adjusting the Remote Antenna on page 74 for more
detailed information about improving the performance of your UHF Pro remote control.

17

Chapter 2

Remote Control

Remote Control Buttons

18

Satellite Receiver

Remote Control

19

Chapter 2

Remote Control

20

SATELLITE RECEIVER FRONT PANEL

Satellite Receiver

Satellite Receiver Front Panel

SATELLITE RECEIVER BACK PANEL

21

Chapter 2

Using the Menus

USING THE MENUS

Open and Close Menus

The menus make using the receiver and selecting programs quick and easy. Use the
menus to control the receiver and to use its features, such as setting locks, choosing a
program, or creating a favorites list.

You can open the menus in either of two ways:

• Press MENU to open the Main Menu, then open any of the other menus from the Main
Menu.

• Use the following buttons on the remote control:

– Press GUIDE to open the Program Guide.

– Press THEMES (LEFT ARROW) when watching a program to open the Themes

and Search menu.

– Press BROWSE (RIGHT ARROW) to display the Browse Banner.

To close a menu and return to watching a program, press VIEW LIVE TV.

Highlighting Menu Options

Use the remote control ARROWS to move the on-screen highlight to the menu option.
When you move the on-screen highlight, the option becomes amber.

Selecting Menu Options

When you select a menu option, that option takes effect right away. You can select a menu
option in either of two ways:

• Move the highlight to the menu option using the remote
control ARROWS. Then press SELECT. In the example,
Program Guide is highlighted.

• If the option has a number next to it, press the number on
the NUMBER PAD button that matches this number. When
you use the NUMBER PAD, you do not need to highlight the
option first.

22

Satellite Receiver

Using the Menus

List of Choices in the Menus

When you make a choice in a list, the receiver does not apply the change until you select
Save or Done. If you do not want to save any changes, select Cancel to discard all the
changes made in the menu.

There are two types of lists:

• A single choice list allows you to select only one choice at a time.
If you select another choice, your previous choice is deselected.

• A multiple choice list allows you to select more than one choice
at one time. If you select another choice, your previous choice(s)
stays selected.

Canceling a Procedure

You can cancel a procedure in any of three ways:

• If you want to return to watching a program, press VIEW LIVE TV.

• If you want to return to the previous menu, press CANCEL.

• Wait a few moments and the menu will close automatically, discarding any changes

you have made.

23

Chapter 2

Using Text Fields

USING TEXT FIELDS

When you use features on the receiver, you might be required to enter information, such
as the name of a movie when using Search, into areas known as text fields. Your receiver
has two basic ways to enter the information:

• Virtual Keyboard

• Remote Control NUMBER PAD

Using the Virtual Keyboard

Use the virtual keyboard letters to type the information. Use the
LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the
keyboard. Select the characters you want.

Using the Number Pad

Use the letters above the NUMBER PAD on the remote control—
just like on a telephone—while the highlight is in the field. For
example, when looking for the channel and times to watch Rudy
Friml Presents, you press 7 three times for an R, 8 two times for a
U, 3 one time for a D, and 9 three times for a Y to spell the word
“Rudy.”

While in the Text Field

When the cursor is in the text field:

• Press the LEFT ARROW to delete characters.

• Press FORMAT/* to backspace without deleting characters.

• Press 0 to enter a blank space, such as between words.

24

•Use the RIGHT ARROW to forward space without deleting characters.

Satellite Receiver

Tips

TIPS

• You can use the Front Panel Locks to prevent the mode from being changed

accidentally. See page 49 for instructions.

• The only way to turn off the TV2 outputs is by using POWER on Remote
Control 2.

• In Dual Mode, Remote Control 1 is used to control TV1 menus on the nearby TV.
Remote Control 2 is used to control TV2 menus on the remote TV(s).

• If you do not do anything in a menu for several minutes, the menu automatically
closes. This will discard any changes you made, and display the program you were
watching.

• To use Remote Control 2, be sure to attach the UHF Remote Antenna. See page 17
for details.

• On Remote Control 2, press FORMAT/* to change the aspect ratio (display shape) of
HD channels displayed on remote TV(s).

QUESTIONS

• Why put the receiver in Single Mode? When the receiver is in Single Mode, you can

use the PIP functions.

• How can I watch and use the DVR functions on the same program on all of the
TVs in my house? Put the receiver in Single Mode (page 15) and then enable

Shared View (page 86).

25

Chapter 2

Questions

Notes

26

Finding Programs to Watch

Watching TV

The receiver is on channel 414, but you want to change the channel to 210. How do you
change the channel? You know your team is playing, but you’re not sure of the channel.
How do you find the game? You’re in the mood for a movie, but you don’t know which one.
Is there a way to look for movies? This chapter shows you the various ways for you to find
something to watch.

You’ll find the following information in this chapter:

• CHANGING CHANNELS

• USING THE PROGRAM GUIDE

• USING THE BROWSE BANNER

• USING PICTURE-IN-PICTURE

• USING THEMES AND SEARCH

• USING PICTURE-IN-PICTURE

27

Chapter 3

Changing Channels

CHANGING CHANNELS

There are two basic ways to change the channel on your satellite TV receiver:

• Use UP and DOWN ARROWS on your remote control

• Enter a channel number with the NUMBER PAD

Using the Up and Down Arrows

While watching live TV, if you want to change the channels one at a time
to see what’s on, press the UP and DOWN ARROWS on your remote
control. You can also change the channels the same way using the UP
and DOWN ARROWS on the receiver front panel.

Entering a Channel Number

While watching live TV, if you know the specific channel you want to
watch, enter the channel number using the NUMBER PAD on the
remote control.

USING THE PROGRAM GUIDE

You can use the Program Guide to see what programs are on, to change channels, and to
set up recordings. To access the guide, press GUIDE.

• A red background behind a channel usually means you have not subscribed to the
channel. After you subscribe to a channel, you can tune to it. To subscribe to a
channel, visit our website at dishnetwork.com or call 1-800-333-DISH (3474).

• A yellow background behind a channel is for digital off-air channels. See page 108 for
instructions to connect an off-air antenna to your receiver.

28

Finding Programs to Watch

Using the Program Guide

• A green background behind a channel means that you can use your remote control to

add the channel to your subscription.

• The Program Guide shows which Favorites List is active. If All Chan is active, the
Program Guide shows all the channels. The All Sub list shows only the channels in
your subscription. If you activate another list, the Program Guide shows only the
channels on that list. See page 39 for information on Favorites Lists.

• The Program Guide shows programs on now and coming on within the next nine
days. The guide does not show programs that have ended.

While using the Program Banner, you can:

• Press PAGE UP or PAGE DOWN to move a page at a time.

• Enter the number of hours you want to skip, and then press the RIGHT/LEFT ARROW

to move forward or back in the schedule.

• Press SKIP FWD and SKIP BACK to move forward or back a day at a time.

Note: You must be able to receive satellite programming from the 110°W orbital location,

for the Program Guide to display information on programs for up to nine days. Otherwise,
you can only display up to two days of program information.

29

Chapter 3

Using the Browse Banner

USING THE BROWSE BANNER

Use the Browse Banner to see what other programs are on and not miss any of a program
you are watching.

When the Browse Banner is open, you will see the Program Banner information on the
current program at the top of the screen, and on the left side of the Browse Banner at the
bottom of the screen. At the bottom right of the screen is information on the program that
is coming on next on the same channel.

30

USING THEMES AND SEARCH

Use the Themes and Search Feature to find exactly what you want to watch. This section
shows you how to use Themes to find your favorite programs by type (for example,
movies, sports, news, and so on), or by keyword (if you’re looking for a particular actor or
description).

You can list and choose programs by the theme of their contents, for example, just movies
or just sports. Use Themes and Search to quickly find programs based on:

•Theme. Are you looking for a movie to watch?

• Sub-theme. This selection helps you narrow the type of program. The Sub-Theme

feature is different for each Theme category.

•Keyword. Use this selection if you want to be even more specific (for example, actor
or description). You can even search for something to watch just by Keyword. This
feature also categorizes programs on off-air channels (if an off-air antenna is con­nected to the receiver as described on page 108). You can search for events two
ways:

Finding Programs to Watch

Using Themes and Search

– Select Title to search for the words that appear in the title of a program.

– Select Info to search for words that are in the program description or title.

Enter the Keyword(s) in the Search Criteria Field in one of two ways:

– Use the virtual keyboard.

– Use the letters on the NUMBER PAD.

Note: See page 24 for information on using these features.

31

Chapter 3

Using Themes and Search

Using Themes

Using Keywords

32

Using History

After you have searched previously for programs or other information, your receiver builds
a history. In Dual Mode, TV1 and TV2 keep separate Search History information. In Single
Mode, only TV1’s Search History is available. You can use the Search History to re-search
programming instead of typing the information again.

Note: Use the Edit or Delete options to change or delete Search Keywords.

USING PICTURE-IN-PICTURE

Picture-In-Picture (PIP) lets you watch two programs at once and is only available in
Single Mode. The following instructions describe how to use PIP (see page 15 for
instructions on changing to Single Mode).

Finding Programs to Watch

Using Picture-In-Picture

TIPS

• Press INFO to get more information about the program you highlighted.

• Press VIEW LIVE TV to cancel almost any screen and return to live TV.

• Press SWAP, without pressing PIP first, to switch between the two tuners in Single

Mode.

QUESTIONS

• How can I customize the Program Guide? You can set up a Favorites List as

described on page 41. You can change how the Program Guide is displayed (size of
text, number of programming hours displayed, etc.) as described on page 92.

• Why does my Program Guide show only two days of programming? You r
receiver might not be connected to a signal from the 110°W satellite. Refer to Point
Dish and Check Switch on page 114 to see if you’re receiving the 110°W signal.

33

Chapter 3

Questions

• Why are some of my channels missing?

– You may have locked or hidden the channels. See Chapter 6 - Locks on page 43

for information on locking and unlocking the receiver.

– You may have the wrong list showing in the Program Guide. Press GUIDE to open

the Program Guide. Press GUIDE again to select the next Favorites List. Press
GUIDE repeatedly to scan through all the available lists. See Favorites Lists on
page 39 for more information.

• Which remote do I use?

– Dual Mode: Use Remote Control 1 with TV1’s outputs (nearby TV) and Remote

Control 2 with TV2’s (remote TV) outputs.

– Single Mode: Both remotes control the entire receiver.

• Why isn’t PIP working? Your receiver is probably in Dual Mode. Press MODE on the

front panel to put the receiver in Single Mode if you’d like to use PIP.

34

Pay Per Programs

Pay-Per-View and DISH On Demand

Is tonight a popcorn and movie night? Why rent videos when you can just watch Pay-Per­Views? This chapter describes how to use these additional services:

• PAY-PER-VIEW

• DISH ON DEMAND

35

Chapter 4

Pay-Per-View

PAY-PER-VIEW

Buying a Pay-Per-View Program

To buy Pay-Per-View programs using your remote control, you must connect the receiver
to an active phone line. After you buy a Pay-Per-View program, you can watch it on all of
the receivers on your DISH Network account. Using the remote control, you can order the
exact same program for each receiver but you pay for the program only once. However,
replays of programs are separate events. Go to dishnetwork.com/ppv for a description of
the types of Pay-Per-View events.

Note: Once you confirm an order for a Pay-Per-View program, you cannot cancel the
order and you will be billed for it.

Reviewing Pay-Per-View Purchases

DISH ON DEMAND

DISH On Demand is DISH Network’s Video On Demand service. Enjoy Movies On
Demand and other exciting DISH On Demand programs. With Movies On Demand, you
have immediate access to the newest movies on DISH Network. You can even use your
DVR buttons (Pause, FWD, and Back) to enhance your viewing experience.

36

Pay Per Programs

Tips

The following are details about this important feature:

• You can repeatedly watch a rented program for the period of time (for example, 24
hours) listed. Rented programs cannot be saved to the DVR Events list.

• The Play List shows you how much time you have remaining on your DISH On
Demand Programs.

• You can use Pay-Per-View Locks and Ratings Locks to control the programs your
family views. See Using Locks on page 93.

• Be sure to keep Updates and Inactivity Standby enabled so that your receiver always
has the latest DISH On Demand programs. See Updates on page 104.

• You can review what you have rented during the last 30-60 days by looking in Pur­chase History.

• The programs you rent will appear on your DISH Network bill.

• For more information, go to dishnetwork.com/ondemand.

To order a DISH On Demand program:

1 Press the DVR button to open DISH On Demand.
2 Select Movies & More.
3 Use the Left and Right Arrow buttons to scroll through your program choices.
4 Select the program you want to watch.
5 Select Rent.

Note: When you confirm an order for a DISH On Demand program, you cannot cancel the
order and you will be billed for it.

TIPS

• You can set up the receiver to record Pay-Per-View programs. See page 65 for more

details.

• You can prevent others from purchasing Pay-Per-View programs by using locks (see
page 47).

• Keep an active phone line connected to your receiver so you can order Pay-Per-View
programs with your remote control.

37

Chapter 4

Questions

QUESTIONS

• How can I order an event for all my receivers?

– Order on each receiver, one at a time with the remote control. Make sure an active

phone line is connected to each receiver.

– Order the event over the phone 1-877-DISH-PPV (347-4778). Charges may

apply.

– Order the event online at www.dishnetwork.com/ppv.

– Order the event over the phone at 1-800-333-DISH. Charges may apply.

• I ordered a Pay-Per-View but can only see it on one receiver. Some Pay-Per-View

programs are restricted to one receiver per account.

• Will I be charged more than once for ordering the same Pay-Per-View on two or
more receivers? If you’re using the remote control, you won’t be charged more than

once as long as it is the same exact event (for example, at the same time or All Day
events).

• Why doesn’t my Program Guide show any Pay-Per-View channels? You may be
using a Favorites List that doesn’t include Pay-Per-View channels. Press GUIDE to
open the Program Guide and then press GUIDE again until you see All Chan in the
upper left corner of the Program Guide. See Chapter 5 - Favorites Lists on page 39 for
more information on using Favorites Lists. You may have Pay-Per-View channels
locked and hidden. See Chapter 6 - Locks on page 43.

• Why are some Pay-Per-View programs blacked out? Sporting events and other
programs are sometimes blacked out because of local restrictions.

• Why did my all-day Pay-Per-View program shut off while I was watching it? The
all-day events run from 3 AM to 3 AM (Mountain Time).

38

Favorites Lists

Setting Up Your Favorites Lists

One of the benefits of DISH Network is that you have access to many channels. However,
the number of channels can make it difficult to find something to watch. When you read
this chapter, you’ll learn how to set up and use Favorites Lists. The information in this
chapter shows you how to fit your favorite channels into neat, organized lists.

• WHAT ARE FAVORITES LISTS?

• C

REATING OR CHANGING FAVORITES LISTS

• NAMING FAVORITES LISTS

• USING FAVORITES LISTS

39

Chapter 5

What are Favorites Lists?

WHAT ARE FAVORITES LISTS?

Favorites Lists are lists of your favorite channels. You can create and change the lists
yourself, adding and removing channels as you wish. Your favorite channels can be
grouped into up to four lists for TV1 and four lists for TV2 (in Dual Mode).

• When using a Favorites List, the Program Guide and Browse Banner display only the
channels in that Favorites List. Also, when you use the remote control UP or DOWN
ARROW to change channels, the receiver skips channels that are not on the list.

• The All Chan list contains all the channels, including channels not in your current
subscription. You cannot make any changes to the All Chan list.

• The All Sub list contains all the channels in your subscription. You cannot make any
changes to the All Sub list, except by changing your subscription.

• Each Favorites List has a unique color in the Program Guide. You can give each list a
name. When you first get the receiver, the four lists are named List 1, List 2, List 3,
and List 4. The lists are empty until you add channels to them.

• When you put the receiver in Single Mode, the Favorites Lists for only TV1 are
available. However, when you go back to Dual Mode, the Favorites Lists for TV2 are
available again.

• If you choose a program using Themes or by entering a channel number using the
remote controls, the receiver tunes to the channel for that program whether or not that
channel is on the active Favorites List.

• You can include off-air channels in your Favorites Lists if an off-air antenna is
connected to the receiver. See page 108 for instructions on connecting an off-air
antenna.

40

Creating or Changing Favorites Lists

CREATING OR CHANGING FAVORITES LISTS

You can create, add channels to, and remove channels from a Favorites List. When you
use your Favorites List only those channels in your list are shown in the Program Guide
and Browse Banner.

Favorites Lists

NAMING FAVORITES LISTS

You can name your Favorites Lists whatever you want, up to eight characters long.

USING FAVORITES LISTS

Press GUIDE to open the Program Guide. Press GUIDE again to select the next
Favorites List. Press GUIDE repeatedly to scan through all the available lists.

41

Chapter 5

Tips

TIPS

• Two lists cannot have the same name. For example, on TV1, you cannot have two

lists named “Dad’s List.” However, TV1 and TV2 can have lists with the same names.

• Pressing GUIDE to switch Favorites Lists works only if you have added channels to
the Favorites List. If you have not created a Favorites List, pressing GUIDE switches
the receiver between the All Chan and All Sub Lists.

• When you put the receiver in Single Mode, the Favorites Lists for TV2 are not
available. However, when you go back to Dual Mode, the Favorites Lists for TV2 are
available again.

• Locked and hidden channels do not display in Favorites Lists.

QUESTIONS

• Why are channels missing from the Program Guide?

– You might have a Favorites List that does not contain those channels. Press

GUIDE until the All Chan or All Sub list displays.

– You might have channels locked or hidden.

• Why are TV2’s Favorites Lists missing? When the receiver is in Single Mode, TV2’s

Favorites Lists are not available.

42

Locks

Securing Your Receiver and Account

An important concern to parents is the ability to protect their children. With high tech
television comes greater potential for unwanted programming beamed into your home.
Use the safeguards described in this chapter to set up and use locks.

• WHAT ARE LOCKS?

• LOCKING AND UNLOCKING YOUR RECEIVER

• CREATING OR CHANGING RATINGS LOCKS

• CREATING OR CHANGING CHANNEL LOCKS

• LOCKING OR UNLOCKING PAY-PER-VIEW

HANNELS

C

• HIDING ADULT CONTENT OR LOCKED

HANNELS

C

• LOCKING OR UNLOCKING THE FRONT PANEL

43

Chapter 6

What are Locks?

WHAT ARE LOCKS?

Locks allow you to password-protect programming based on ratings, or on a channel-by­channel basis. When you have locked the receiver:

• If you try to access a locked item or open the Locks menu, the receiver displays a
message prompting you to enter the password.

• The receiver allows you three attempts to enter the correct password. If you fail to
enter the correct password, the receiver does not allow you to try again for several
minutes.

• If you enter the correct password, you can access the locked item or open the Locks
menu.

• If you exit a locked item or close the Locks menu, you must enter the password to
access the item.

• If you want to enable the TV1 Out on the Modulator Setup screen (see page 86), you
must enter the password to continue.

Locks for programming on the TV1 outputs for the nearby TV are set using the TV1
menus. Locks for programming for the TV2 outputs to remote TVs are set using the TV2
menus. Locks set for TV1 programming are separate from locks set for TV2 programming.

The information in this chapter applies to locks set by either TV1 or TV2 menus.

When you unlock programming delivered by the CH 21-69 OUT to your in­home cabling system, you are allowing all TVs connected to your in-home
cabling system to have access to this programming. In this case, you must rely
on the V-Chip technology and settings in the individual TVs to prevent viewing
of inappropriate programming. Consult your TV user’s guides for instructions to
set up V-Chip protection.

Locking the receiver is a two-step process:

1 Create the locks that you want.
2 Lock the receiver.

When the receiver is locked, anyone who wants to access locked items must enter the
password.

44

Creating or Changing a Password

CREATING OR CHANGING A PASSWORD

The first thing to do before using the receiver locks is set up your password.

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digits of the password. Select OK.

3 Select Change Password.

Locks

4 Enter the current password using the NUMBER PAD. Select OK.
5 Press SELECT.
6 Enter the new password using the NUMBER PAD. Select OK.
7 Enter the new password again for confirmation, using the NUMBER PAD. The receiver

displays stars (*) as you enter the digits of the password. Select OK.

8 Memorize the new password. From now on, enter this password to lock or unlock the

receiver. If you forget your password, you will need to speak with a Customer Service
Representative.

LOCKING AND UNLOCKING YOUR RECEIVER

You must lock the receiver for any receiver locks you set to take effect. Locking the
receiver also locks TV1’s modulator output (see page 86). To lock the receiver, you must
first create a password (see Setting Up a Password in the previous section). Be sure to
refer to this section whenever you set any lock on your receiver.

45

Chapter 6

Creating or Changing Ratings Locks

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digits of the password. Select OK.

3 Select Lock System or Unlock System. If you are locking the receiver, the receiver

displays a message prompting you to enter a password.

4 Enter a password, using the NUMBER PAD. The receiver displays stars (*) as you enter

the digits of the password. Select OK.

5 Confirm the password by re-entering it. Select OK. All the locks you have set are now in

effect.

CREATING OR CHANGING RATINGS LOCKS

You can lock programs based on Motion Picture Association of America (MPAA) ratings
(PG, PG 13, etc.) and expanded ratings (violence, language, etc.).

46

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver

displays stars (*) as you enter the digits of the password. Select OK.

3 Select Ratings Locks.
4 Highlight the least restrictive rating that you want to block. Press SELECT to lock the

highlighted rating and all ratings more restrictive than it (for example, locking PG 13
automatically locks R and NC-17).

5 Select the expanded rating code(s), if you want to also lock these ratings.
6 To unlock a rating code, select the code.
7 Select Done. Make sure the receiver is locked as described on page 45.

Creating or Changing Channel Locks

CREATING OR CHANGING CHANNEL LOCKS

You can lock any channel, including Pay-Per-View and off-air channels. This type of lock
keeps anyone from viewing these channels unless they enter the correct password.

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver dis-

plays stars (*) as you enter the digits of the password. Select OK.

Locks

3 Select Channel Locks.
4 Highlight and select each channel that you want to lock or unlock. Press UP or DOWN

ARROW to highlight the channel. You can also move to each channel number using the
NUMBER PAD. If the checkbox next to the channel has a checkmark, the channel is
locked.

5 Select Done. Make sure the receiver is locked as described on page 45.

LOCKING OR UNLOCKING PAY-PER-VIEW CHANNELS

This locks all Pay-Per-View channels. This type of lock keeps anyone from viewing these
channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD. You
also can lock individual Pay-Per-View channels by using channel locks.

47

Chapter 6

Hiding Adult Content or Locked Channels

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver dis-

plays stars (*) as you enter the digits of the password. Select OK.

3 Select Lock PPV or Unlock PPV.
4 Select Yes. Make sure the receiver is locked as described on page 45.

HIDING ADULT CONTENT OR LOCKED CHANNELS

When you hide adult channels or locked channels, you prevent the Program Guide,
Themes lists, and the Browse Banner from displaying adult channels. It also prevents
anyone from choosing these channels by using the UP or DOWN ARROWS or the remote
control NUMBER PAD.

48

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. Select OK.
3 Select Hide Adult or Show Adult.
4 Select Yes. Make sure the receiver is locked as described on page 45.

Locking or Unlocking the Front Panel

LOCKING OR UNLOCKING THE FRONT PANEL

This lock keeps anyone from using the front panel buttons unless they enter the correct
password, but it does not lock the remote control buttons. This option is only available on
TV1 menus.

Locks

1 Press MENU and select Locks (5).
2 If the receiver is locked, enter the password using the NUMBER PAD. The receiver dis-

plays stars (*) as you enter the digits of the password. Select OK.

3 Select Front Panel Lock to lock or unlock the front panel.
4 Select Yes. To activate the Front Panel Lock, you must lock the receiver. Make sure the

receiver is locked as described on page 45.

49

Chapter 6

Tips

TIPS

• If the receiver displays a message prompting you to enter a password, the receiver is

locked.

• If you want to unlock the receiver or any specific lock, use the password for the TV
output you’re watching. For example, use TV1’s password to unlock TV1’s locks and
TV2’s password for TV2’s locks.

• When you lock a rating, you also lock all other more restrictive ratings. For example, if
you lock PG 13 rated programs, then all programs with the R, NC-17, and NR/AO rat­ings are also locked.

QUESTIONS

• Why didn’t a lock I set take effect? You have to lock the receiver for any lock you set

to take effect. See page 45 for details.

• Why don’t the locks I set for TV2 work? The locks you set on TV2 are not available
in Single Mode.

• What do I do if I forget my password? If you forget your password, you will need to
speak with a Customer Service Representative.

50

Interactive TV

Interacting with Your TV

Play games, shop, and get help from Customer Service! Use the information in this
chapter learn about interactive services available on your satellite receiver.

• dish home

• CUSTOMER SERVICE

51

Chapter 7

DISH HOME Interactive TV

dish home INTERACTIVE TV

Press DISH on the remote control to go to dish home features available with your service.
You can order channels, check the news and weather, and even play games. Make sure
you connect an active phone line to your receiver. You can enjoy this feature on one TV at
a time.

CUSTOMER SERVICE

An important feature of your satellite TV receiver is Customer Support. This menu
provides convenient access to your DISH Network account to review your statement, pay
your bill, upgrade programming, and more. Make sure you connect an active phone line to
your receiver.

Press MENU and then select Customer Support.

52

TIPS

• Whenever you want to exit an interactive feature and return to watching programming,

press VIEW LIVE TV and you’ll be taken to the last channel you were watching.

• You can also get to Customer Support from dish home.

Digital Video Recording

Recording and Pausing Live Programs

Your important phone call came after the movie started. If only you could pause TV. With
your DISH Network receiver, you can pause TV. This chapter gives you the skills to use
the DVR functions of the receiver to pause, reverse, and fast-forward your favorite
programs.

• WHAT IS DVR?

• PAUSING A PROGRAM

• REVERSING, FAST FORWARDING, AND

SKIPPING

• SLOW MOTION AND FRAME-BY-FRAME

• RECORDING A LIVE PROGRAM

• PLAYING A RECORDED PROGRAM

• USING RECORD PLUS

• RECORDING WHILE WATCHING DIFFERENT

PROGRAMS

• RECORDING OPTIONS

53

Chapter 8

What is DVR?

WHAT IS DVR?

The Digital Video Recorder (DVR) features let you watch TV the way you want. You can
pause, reverse, or skip back through a program. Then you can continue watching TV.
Also, you can record and play back programs with full digital audio and video quality,
without a VCR.

For example, if you get a phone call while you are watching a live or pre-recorded
program, you can pause the program, talk on the phone for an hour, restart the program,
and not miss any of the action.

You can move through a program forward and backward in slow motion or frame-by-frame
while using the DVR’s auto recording features while watching live or recorded programs.

Attention sports fans! Instant replay was first used during a broadcast on
July 8, 1965. The disk used could hold 30 seconds of video that could be played
normally or in slow motion.

PAUSING A PROGRAM

On some TVs, the presence of fixed images for extended periods of time
may cause them to be permanently imprinted on the screen. Consult your
TV user’s guide for information on whether this is a problem for your TV,
what operating/viewing restrictions apply to avoid this problem, and
associated TV warranty coverage.

For a live program, the on-screen pause timer shows how long you’ve paused the
program. The pause timer shows how far you’re behind the live program. You can pause
up to one hour for a live program. If you think you might be away from the TV for more
than an hour but don’t want to miss any of the program, consider recording the program
(see page 56).

54

Digital Video Recording

Reversing, Fast Forwarding, and Skipping

REVERSING, FAST FORWARDING, AND SKIPPING

This section describes how to use the DVR buttons to move forward and back quickly
while you watch TV.

Press BACK once to reverse the program 4 times as fast as normal play. Press
BACK twice to reverse at 15 times normal speed, three times to reverse at 60
times normal speed, and four times to reverse at 300 times normal speed. The on­screen bar shows how far you’ve gone. For a live program, you can only reverse
back to the last channel change or back one hour, which ever occurs first.

Press FWD (forward) once to fast forward through the program 4 times normal
speed. Press FWD twice to forward at 15 times normal speed, three times to
forward at 60 times normal speed, and four times to forward at 300 times normal
speed. The on-screen bar shows how far you’ve gone. Of course, you can’t
“forward” into the part of a “live” program that hasn’t been broadcast yet.

Press SKIP BACK to skip back about 10 seconds in a program. Press this button
again to skip back again.

Press SKIP FWD to skip ahead about 30 seconds in the program. Press this
button again to skip ahead again.

SKIP FWD skips the program ahead about 30 seconds. What else is about 30
seconds long?

SLOW MOTION AND FRAME-BY-FRAME

Your satellite receiver has features that allow you to slow down live TV. This section
describes how to use the DVR buttons to use slow motion and frame-by-frame advance or
reverse while you watch TV!

Press PAUSE and then press BACK to reverse the program in slow motion.
Press BACK once to reverse the program 1/4 the speed as normal play. Press
BACK twice to reverse at normal speed.

Press PAUSE and then press FWD to forward the program in slow motion.
When you press FWD once the program advances at 1/15 the speed of normal
play. Press FWD twice to forward at 1/4 as fast as normal play. Press FWD
three times to play the program. Of course, you can’t “forward” into the part of a
“live” program that hasn’t been broadcast yet.

Press PAUSE and then press SKIP BACK to reverse the recording frame-by­frame.

Press PAUSE and then press skip ahead to advance the recording frame-by­frame.

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Chapter 8

Recording a Live Program

RECORDING A LIVE PROGRAM

Use the following instructions when you want to record a live program.

PLAYING A RECORDED PROGRAM

Use the following instructions when you want to play a recorded program.

56

Note: If you have already watched part of the recording, choose either Start Over or

Resume.

USING RECORD PLUS

When Record Plus is enabled, you can decide which receiver output (TV1 or TV2) will
usually record your events as a default location. This feature is only available in Dual
Mode. The following instructions describe how to enable or disable Record Plus.

Digital Video Recording

Recording While Watching Different Programs

RECORDING WHILE WATCHING DIFFERENT PROGRAMS

This section describes the three basic ways to record a program while watching different
programs at the same time.

• Recording in Single Mode (in the following section).

• Recording Events with Record Plus (on page 58).

• Recording Events without Record Plus (on page 59).

Recording in Single Mode

In Single Mode, you can set up the satellite receiver to record two programs while
watching one you’ve already recorded.

1 Make sure the receiver is in Single Mode by looking at the Single indicator on the front

panel. See Switching Between Single and Dual Mode on page 15.

2 Press GUIDE to open the Program Guide. Find a program you want to record now.
3 Press SELECT to tune to that program.
4 Press RECORD.

5 Select OK to begin recording now or Options to customize your recording settings.
6 If you selected Options, see Recording Options on page 59 for your choices.
7 Choose another program to watch as described on page 28.
8 Press RECORD and select OK when the popup displays. You are now recording two pro-

grams at the same time.

9 Press DVR on the remote control. The DVR Events screen will open. You should see the

two programs that are recording indicated by the red dot next to the listings.

10 Select a program that you recorded earlier and start the playback.
11 You should now be watching a pre-recorded program while the receiver is recording the

other two events (programs).

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Chapter 8

Recording While Watching Different Programs

Recording Events with Record Plus

When Record Plus is enabled, you can record two programs from the same location while
watching a pre-recorded program if no one is using the other tuner.

1 Select a program you want to record.
2 Press RECORD.
3 When the Record Remainder of This Event screen displays, select one of the following:

• From TV1, select TV2.

• From TV2, select TV1.

Note: When recording using Record Plus, it is possible for someone at the other TV to

cancel your recording.

4 Select OK to begin recording now or Options to customize your recording settings. If you

selected Options, see Recording Options on page 59 for your choices.

5 Choose another program to watch as described on page 28.
6 Press RECORD. Customize your options as described on page 59.
7 Press DVR on the remote control. The DVR Event screen will open. You should see the

two programs that are recording indicated by the red dot next to the listings.

8 Select a program that you recorded earlier (one that is not recording now), then select

Start or Start Over. You should now be watching a pre-recorded program while the
receiver is recording the other two events (programs).

58

Digital Video Recording

Recording Options

Recording Events without Record Plus

While in Dual Mode with Record Plus disabled, you can set up the satellite receiver to
record one program from both locations (TV1 and TV2) at the same time.

1 Find a program to watch as described on page 28.
2 Press RECORD. A message will display asking whether you want to record the remainder

of the program. Select OK to begin recording now.

3 Press DVR. The DVR Event screen will open. You should see the program that is

recording indicated by the red dot next to the listings.

4 Select a program that you recorded earlier (one that is not recording now), then select

Start or Start Over. You should now be watching a pre-recorded program while the
receiver is recording the other program.

RECORDING OPTIONS

When you set up a timer, you can choose from the following options:

• Stop Recording Manually - The receiver will record until you press STOP.

• Extend End Time - You can extend the stop time for the recording. This option is

useful for programs that might run overtime, like sporting events or awards shows.

• Create a Recurring Timer - You can set up a timer like the one described in Setting

Up an Automatic Timer on page 66.

• Record the Entire Event - The receiver stops recording at the end of the event. This

selection is available only if the receiver was tuned to the channel at the beginning of
the program.

Note: If you tune to a program after it starts, you can record only the part of the program
after you tune to it.

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Chapter 8

Tips

TIPS

• If you have a program paused, press PLAY to watch the program. Also, press PLAY to

switch from forward or reverse to play.

• Press VIEW LIVE TV to catch up with the program as it’s showing now.

QUESTIONS

• How can I fast forward through commercials? If you’re watching a pre-recorded

program or if you’ve delayed a live program, press SKIP FWD or FWD on your remote
control. However, you cannot skip ahead while watching live TV.

60

Record Future Programs

Setting Up and Using Timers

Have you found yourself having to make a choice between watching your favorite show
and living your life away from television? Here’s some news for you: the days of rushing
home to watch TV are over. Use the information in this chapter to set up to record future
programs so that you’ll never miss your favorite shows.

• TIMERS AND RECORDINGS

• USING THE TIMERS LIST

• USING THE DAILY SCHEDULE

• SETTING UP AN AUTOMATIC TIMER

• SETTING UP A MANUAL TIMER

• SETTING UP A DISH PASS™ TIMER

• DELETING A TIMER

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Chapter 9

Timers and Recordings

TIMERS AND RECORDINGS

A timer is your instruction telling the satellite receiver the programs you want to view in the
future. For most Digital Video Recorder (DVR) timers, you select a specific program on a
specific channel, and tell the satellite receiver how often you want to record that program.

A recording is the actual program stored for you to watch. DVR recordings are listed in the
My Recordings screen, which you can find quickly by pressing DVR on the remote control.

Timer Types

There are three types of timers:

•DVR - Records an event onto your receiver for later viewing.

•Auto - Automatically changes the channel for live viewing of the event.

• Reminder - Creates an on-screen reminder when the event is about to air.

Timer Frequency

Deciding how often you want to watch a program will help you make the best choice:

• All Episodes - Records each time that program is on that channel.

• New Episodes - Records current season programs each time they occur on that

channel.

•Once - Records a program once (good for movies, sporting events, etc.).

• Weekly - Records a program once a week, at that time, on that channel.

• Daily - Records a program once a day, at that time, on that channel.

• Monday-Friday - Records a program once a day, Monday through Friday, at the

selected time, on that channel.

•DISH Pass - Records programs on all channels (default) or a specific channel, based

on your specific criteria. See page 68 for details.

Timer Priorities

Priorities are used by the receiver to know which program you would prefer to record, if
multiple timers are scheduled to start at the same time. For example, having six programs
scheduled to record at the same time cannot be done on a dual-tuner receiver; therefore,
the receiver will record only the two programs with the highest priorities.

• All timers have a priority that you can change at any time.

• The larger the number, the lower priority (for example, priority 1 is higher than

priorities 2, 3, and 4).

62

• You can override a specific timer's priority with a one-time skip or by restoring it.

Select a timer in the Daily Schedule, then you'll have an option to Skip or Restore for
that timer (see page 65).

Record Future Programs

Timers and Recordings

Timer Options

The Timer Options screen lets you set the following (not used on all options screens):

• Protect Event - Prevents your programs from being erased when the receiver fills up.

• Set Channel - Select a specific channel.

•Start Early - Select this option if you want to begin recording a few minutes early.

• End Late - Select this option if you want to continue recording after the scheduled

program ending.

Timers List

Use the Timers List as described on page 65 to:

• View the general list of timers.

• If you select a timer from this list, you'll see a detailed list with specific dates and times

of upcoming timers for that program or DISH Pass search term(s).

• Set user-selected priorities for each timer. See Timer Priorities in the previous section.

• Create a Manual timer.

• Create a DISH Pass timer.

• Select Edit List to edit a timer.

Daily Schedule

The Daily Schedule lists the timers that are planned for today, the future (up to nine days),
and those that occurred in the recent past. Use the Daily Schedule as described on
page 65 to:

• Review today's timers. You can choose to skip a scheduled timer, or restore a timer

that was not planned to occur, perhaps because of a conflict with another program.
See Timer Priorities.

• Review future timers, up to nine days in advance, and make changes as necessary.

• Review past timers to see which occurred, and the reason why one did not, if

applicable. See Reasons Why Timers Are Skipped.

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Chapter 9

Timers and Recordings

Reasons Why Timers are Skipped

If a timer is skipped, the reason is stated on the Timers List.

•Priority - This timer had a lower priority than other events being recorded at the time.

•User - A user chose to skip that timer.

• Duplicate event - There is already another timer set to record that program.

• Event exists in DVR - The program was already recorded and can be seen in the

Daily Schedule list.

• Not a new episode - Used for New Episode timers. Currently, a New Episode is one

that has the current year listed in the Program Guide info.

• Incorrect event - For Weekly, Daily and Monday-Friday timers. If the guide has a

different event listed the timer will be skipped. For example, the timer was set up on a
Saturday for Daily, but the program is broadcast only Monday-Friday, so the timer will
be skipped on the weekends.

When a Timer Starts a Recording

For two minutes before an timer starts a recording, the receiver may
display a digital countdown on the TV screen. This symbol
disappears when the program begins. While the symbol is displayed,
you can do one of the following:

• Press CANCEL to clear the symbol from the TV screen. This does not stop the timer

from starting.

• Press INFO or SELECT to see more information on the timer. If you do this, you have

the following choices:

— Select OK to continue with the timer.

— Select Stop Timer to stop the timer.

Note: Pressing Info about a timer event only works one time. Subsequently pressing
INFO results in the current program’s information being displayed in the normal way.

When the Receiver is Off

If the receiver is off when a timer is scheduled, the receiver will:

•DVR - Remain off but will record the scheduled event.

64

•Auto - Turn on for the event.

• Reminder - Turn on at the scheduled time. After a period of time, if you do nothing,

the receiver will turn OFF.

Record Future Programs

Special Considerations When Using Timers

• For Locked Programs - You must enter the receiver password before you can create

an automatic timer. You can create a manual timer for a locked program without
entering the password. However, if you do this, when the timer operates the receiver
may display only an error or password entry menu.

• For Pay-Per-View Programs - You must order a Pay-Per-View program when you

create a timer for it.

• For Blacked Out Programs - If you set a timer for a program that is blacked out in

your area, when the timer operates the receiver may display only an error.

USING THE TIMERS LIST

Using the Timers List

USING THE DAILY SCHEDULE

Use the Daily Schedule to plan and manage your timers.

Use the ARROWS to select a future program if you want to Skip or Restore a timer. You
can also choose to Protect it, or view the start early/end late settings.

• To change the start early/end late setting, select the event within the Timers List.

• If the program is a DISH Pass timer, you cannot change the start early or end late

times on an individual program; it must be changed on the DISH Pass timer, from the
Timers List.

• Press PAGE UP to see the previous days' timers. Review these timers if you want to

see the result of your timers (for example, if it recorded successfully or why it might
have been skipped).

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Chapter 9

Setting Up an Automatic Timer

SETTING UP AN AUTOMATIC TIMER

You can create an automatic timer for a future event. The following instructions explain the
simplest way to set up an automatic timer.

1 Find the program that starts in the future to record using the Program Guide or Browse

Banner. The program can be a satellite or off-air program (see page 108 for instructions
on connecting an off-air antenna to your receiver).

2 Select the future event. The Create Timer screen displays.
3 Select the Timer Frequency (see page 62 for more details).
4 Select a Timer Type (see page 62 for more details).
5 Select Options (see page 63 for more details).
6 Select Set Priority if you would like to change the priority of the timer (see page 62 for

more information).

7 Select Create Timer to finish making the new timer.

66

SETTING UP A MANUAL TIMER

A manual timer lets you set custom start and stop times for a timer.

1 Press MENU and select Daily Schedule (7).
2 Select Timers.
3 Select Manual Timer.

Record Future Programs

Setting Up a Manual Timer

4 Select the Timer Frequency (see page 62 for more details).
5 Select a Timer Type (see page 62 for more details).

6 Select Options (see page 63 for more details).
7 Select the channel (satellite or off-air). Use the UP/DOWN ARROWS, PAGE UP/DOWN,

or NUMBER PAD to find the channel.

8 Select Edit Time.

9 Set the Start Time and End Time, include AM/PM for each.
10 Set the Date.
11 Select Done.
12 Select Create Timer.

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Chapter 9

Setting Up a DISH Pass™ Timer

SETTING UP A DISH PASS™ TIMER

DISH Pass lets you create timers to record programs automatically based on your search
criteria. When the receiver finds programs that meet your search criteria, it will
automatically set a timer to record that program. As the program guide is updated, DISH
Pass will continue to find and record your shows based upon your search criteria. Note
that DISH Pass only finds programs on satellite channels.

An example of how to use DISH Pass may be that you saw a movie in the theaters and
you want to watch it again as soon as it comes out on a movie channel. Use the Exact
Match and Title, and then type the exact title of the movie. If the movie is made available
on a movie channel you subscribe to, the receiver will automatically set a timer to record
that movie for you.

1 Press MENU and select Daily Schedule (7) to open the Daily Schedule.

2 Select DISH Pass.

3 Select the Search Method:

• Title - Search for programs by title.

• Info - Search for programs whose descriptions or titles contain key words.

4 Optionally, select Exact Match if you want to find exactly what you’ve entered in either the

program title or info, when you select the Title or Info, respectively.

5 Enter your search criteria. You can use the keyboard shown on the screen or you can use

the letters above the NUMBER PAD buttons on the remote control while the highlight is in
the Enter Search Criteria field. See Using Text Fields on page 24 for instructions.

6 Select Options as described on page 63.

7 Select Create Timer. When the receiver has completed your search, the Timer Schedule

will display the results.

Note: After entering your search words, and selecting Create Timer, be sure to review the
timers that DISH Pass creates—some may not be what you are expecting. You can:

• Pick selected events to Skip. Review future timers each time the Program Guide is

updated.

68

• Adjust your search terms and method.Select Set Priority to change the priority of your

DISH Pass. To adjust your search, delete the unwanted DISH Pass timer and try the
following:

— Change your DISH Pass search term(s) to be more specific.
— Select Exact Match with the Title or Info.
— Choose DISH Pass when you select a future program within the Program Guide,

Browse Banner or Search. This will enter the program's exact title.

8 Select Done.

DELETING A TIMER

When you no longer need a timer, you can delete it.

Record Future Programs

Deleting a Timer

1 Press MENU and then select Daily Schedule (7) to open the Daily Schedule screen.

2 Select Timers to display the Timers List.

3 Select Edit List.

4 Select the timer or timers to delete.

Note: Select All to delete all of your timers.

5 Select Delete. The timer(s) are deleted.

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Chapter 9

Tips

TIPS

• Make sure the Updates feature is enabled as described on page 94. By enabling this

feature, the Program Guide will have the most up-to-date information, and can adjust
or create timers accordingly.

• Weekly, Daily, and Monday-Friday timers move only if the program is within one hour

earlier or four hours later than the original time the timer was set up. These timers will
adjust their length if their program's time block is extended.

• DISH Pass recordings may fill the hard drive quickly. If you have other timers you

know you don't want to be recorded over, choose Protect on those important
programs.

• DVR Timers set for sporting events automatically end late by 60 minutes to allow for

overtime. Change this setting in Options when you set up the timer.

QUESTIONS

• Why is my receiver recording programs I didn’t schedule? A DISH Pass Timer

may include more programs than you planned. If you’d like to refine your search,
delete the DISH Pass Timer and start again as described on page 68.

• Why did the receiver delete a program I recorded? Your recording was

unprotected. When the receiver fills, it writes over the oldest unprotected recording.
You can protect your recordings as described on page 63.

• Where can I go to find out why the receiver didn’t record something I
scheduled? Look at your Daily Schedule and refer to Reasons Why Timers are

Skipped on page 64.

70

Remote Control Setup

Personalizing Your Remote Controls

Use the information in this chapter to learn more about using your remote controls.

• IMPROVING RECEIVER CONTROL

• CONTROLLING OTHER COMPONENTS

• THE RECOVER BUTTON

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Chapter 10

Improving Receiver Control

IMPROVING RECEIVER CONTROL

These instructions help you improve your remote control settings to best operate your
satellite receiver. Use the following instructions to make your remote control operate more
efficiently with your receiver.

Changing the Address for Remote Control 2

Because UHF signals travel long distances and go through walls, a neighbor’s remote
may control your receiver by mistake. To keep this from happening, you can change the
remote address. You can also use these instructions to change the address on Remote
Control 1.

1 Press SYSTEM INFO on the receiver's front panel. The System Information screen

displays on the nearby TV and shows the Remote Address.

Write down the Secondary Remote Address:

If changing the address for Remote Control 1, write down
the Primary Remote Address:

2 Press and hold SAT on your remote control for about three seconds, until all of the mode

buttons light up, and then let go of SAT.

3 Use the NUMBER PAD to enter any number between 1 and 16, but not the one you wrote

in step 1.

4 Press POUND (#). If you entered the address correctly, SAT will flash three times.

Write down the number you entered:

5 Press RECORD. Make sure the Remote Address you see on the System Information

screen is the same as the one you entered in step 3. If it isn't, the remote cannot control
the receiver.

6 Press SELECT to close the System Information screen.

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Remote Controls

Improving Receiver Control

Checking the Remote Control Address

You can see what address is programmed on the remote control by completing the
following instructions.

1 Press and hold the SAT mode button for three seconds, until all of the mode buttons light

up, and then let go of the SAT button.

2 Press POUND (#) twice. The SAT mode button will flash the same number of times as the

address number (three flashes means address 3).

Confirming Remote Control Operation

Complete the following from the nearby TV to make sure the remote operates the
receiver:

1 Make sure the remote has fresh batteries and is in SAT mode.
2 Press SYSTEM INFO on the receiver front panel to display the System Info screen on the

nearby TV.

3 Press RECORD on the remote control:

• Remote Control 1 - The Primary Remote Address in the System Info screen changes
to match the address preset in your remote control.

• Remote Control 2 - The Secondary Remote Address in the System Info screen
changes to match the address preset in your remote control.

4 Press POWER on the remote controls to turn on/off receiver.

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Chapter 10

Battery

A

B

Improving Receiver Control

Adjusting the Remote Antenna

Be sure to set the remote control antenna (back of the receiver) straight up so you can use
the remote control from as far away as possible. Don't let the antenna touch anything.

If your UHF Pro Remote Control isn't working very well from far away, you
may be experiencing interference from objects near your receiver. To
improve your remote control's range, try the following:

– Place the receiver higher than all of the other equipment in your

entertainment center.

– Provide room above the receiver so that the antenna can be installed

straight up. If this is not possible, tilt the UHF antenna at about a 30°
angle.

– Place the UHF antenna outside the entertainment center by using a

coaxial cable to connect the antenna to the receiver.

– Try moving the receiver to other locations.

– Move any nearby off-air antennas away from the UHF remote antenna.

Do not place an off-air antenna on top of your receiver.

– Install a UHF attenuator. See Installing a UHF Attenuator in the following

section for details.

Changing the UHF Frequency Using the A/B Switch

Your remote has a switch to change the UHF frequency that your remote control uses. It
comes preset to the A position but you can change the setting to the B position to lessen
the likelihood of any other UHF remote interfering with yours.

1 Remove the battery cover from the remote control.
2 Use a small screw driver or a paper clip to carefully change the setting.
3 Put the battery cover back on the remote control.
4 Use the SYS INFO button on the front panel to open the System Information

screen.

5 Press RECORD on the remote control.
6 Make sure the System Information screen shows the correct band informa-

tion:

• Switch position A - IR/UHF Pro Band A

• Switch Position B - IR/UHF Pro Band B

74

Remote Controls

Controlling Other Components

Installing a UHF Attenuator

Unwanted UHF signals may interfere with signals from the remote control to the receiver.
To prevent such interference, you can install a 10 dB attenuator (available from many
consumer electronics parts stores). Adding this attenuator will help keep out stray UHF
signals, but it also cut down how far away you can use the remote control.

1 Remove the UHF antenna from the UHF Remote

Antenna input on the receiver back panel.

2 Attach a 10 dB attenuator to the UHF Remote

Antenna input.

3 Attach the UHF antenna to the attenuator.

CONTROLLING OTHER COMPONENTS

To use the remote to control other devices (such as a TV, VCR, DVD player, tuner,
amplifier, or DISH Network satellite receiver), you must first program it to control these
other devices. You can do this by either following the instructions in Setting Up Using
Device Code Tables on page 77, or the Setting Up Using Device Codes Scan procedure
described on page 78.

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Chapter 10

Controlling Other Components

Remote Control Modes

Use the remote control’s mode buttons, SAT (satellite receiver), TV (for a TV), VCR (for a
VCR or a DVD player), and AUX (“auxiliary,” for a second TV, a VCR, a tuner, an audio
amplifier, or a second DISH Network satellite receiver) to set the remote to the right mode
for the device. To change the mode, press the button for the device you want the remote to
control. The mode button lights for two seconds to show you’ve set the remote to that
mode.

Limited Mode

You can program your remote control in Limited Mode to keep from accidentally changing
the channel on your TV or VCR. When you use the remote to control your TV in Limited
Mode, you will only be able to use POWER, MUTE, and VOLUME. Also, when you use the
remote to control your VCR in Limited Mode, you will only be able to use POWER and the
VCR function buttons.

Turning Limited Mode On and Off

The section Setting Up Using Device Code Tables has a step that tells the remote control
to go into Limited Mode. You can use this feature to limit the functions of a TV or VCR you
control with the remote in TV, VCR, or AUX mode. Here’s a simple way to turn Limited
Mode on and off anytime:

1 Press and hold the mode button (for example, TV) until all of the mode buttons light.

Release the mode button.

2 Press:

• PAGE UP to turn Limited Mode on.

• PAGE DOWN to turn Limited Mode off.

3 Press POUND.

Note: Limited Mode is not used with amplifiers.

Combination Devices

If you are programming the remote to control a combination device, such as a TV/VCR or
a TV/DVD, program the remote control in one mode, and then repeat the procedure in the
other mode. For example, to program the remote to control a TV/VCR using code 748,
follow the instructions to program the remote to control the TV using code 748, and then
repeat the instructions for the VCR using the same code.

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Remote Controls

Controlling Other Components

Setting Up Using Device Code Tables

Set up the remote to control other devices using the device codes listed on page 128. In
the instructions below, the column on the left contains the instructions and the column on

the right provides additional information.

Instructions Additional Information

1 Turn the device on.

2 Find the brand name of the device in

the tables starting on page 128.

3 Press and hold the mode button until

all the other mode buttons light up, and
then let go of the button. The mode
button flashes.

4 For AUX mode only. Press 0 for a

second TV, or 1 for a second VCR,
or 2 for a tuner, or amplifier.

5 Enter one of the three-digit device

codes from the table using the number
buttons.

6 If you want to program Limited Mode,

press 1. If not, skip to step 7.

7 Press POUND (#).

Use the device’s front panel buttons or its
remote control.

If the brand isn’t listed, see Setting Up Using
Device Codes Scan on page 78.

For example, hold TV for a TV until all of the
other mode buttons light. When you let go, TV
will flash.

This step is for programming which kind of
device that should be programmed in AUX
mode. If you’re not programming in AUX mode,
skip to step 5.

The three-digit device code should be for the
brand name of your device that you found in
step 2.

See Limited Mode for more information.

If you entered the code correctly, the mode
button flashes three times.

8 Press POWER to turn off the device. If

the device does not turn off, go to
step 10.

9 Turn the device back on and try some

other buttons to make sure they work.
If the code works for other buttons,
stop here.

If the code works, the device should turn off.

Sometimes POWER works when other buttons
don’t. If in Limited Mode, try VOLUME or
MUTE.

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Controlling Other Components

Instructions Additional Information

10 If the code doesn’t work, redo steps 3

through 9 with another device code
from the tables.

Try every code listed for your brand until one
works for your device.

11 If you can’t find a code that works try,

Setting Up Using Device Codes Scan
that follows.

Setting Up Using Device Codes Scan

If the code for your device is not listed in the tables starting on page 128, use this
procedure to scan the remote control’s memory for the device code. In the instructions
below, the column on the left contains the instructions and the column on the right

provides additional information.

78

Instructions Additional Information

1 Turn the device on.

2 Press and hold the mode button until

all the other mode buttons light up, and
then let go of the button. The mode
button flashes.

3 For AUX mode only. Press 0 for a

second TV, or 1 for a second VCR,
or 2 for a tuner, or amplifier. Then press
the STAR (*) button.

4 Press POWER.

Use the device’s front panel buttons or its
remote control.

For example, hold TV for a TV until all of the
other mode buttons light. When you let go, TV
will flash.

This step is for programming which kind of
device that should be programmed in AUX
mode. If you’re not programming in AUX mode,
skip to step 4.

This puts your remote in the scan mode.

Remote Controls

Controlling Other Components

Instructions Additional Information

5 Press the UP or DOWN ARROW

repeatedly until the device turns off.

6 Press POUND (#).

7 Turn the device back on and try some

other buttons to make sure they work.

8 If necessary, repeat this procedure until

you’ve tried all the codes.

As you press the UP or DOWN ARROW, the
remote tries each code in the memory to see if
it can turn off your device. When the device
turns off, you have found a code that might
work.
Note: The mode button for the device will flash
rapidly eight times when you’ve scanned all the
codes for that device.

The mode button flashes three times if you
have entered the code correctly. This stores the
code you found.

Try some other buttons to make sure they
work. Sometimes POWER works when other
buttons don’t. If using Limited Mode, try
VOLUME or MUTE.

You may need to repeat the scan to find the
best code for your device.

Checking the Device Codes

You can find out what device code you’ve set for each remote control mode (TV, VCR, and

.

AUX)

Instructions Additional Information

1 Press and hold the appropriate mode

button until all the other mode buttons
light up, and then let go of the button.
The mode button flashes.

2 Press the Pound (#) button twice.

Watch the mode light to determine your
code. The mode button flashes the
number for each digit of the device
code, with a pause between the groups
of flashes. A quick flash is for zero.

For example, hold TV for a TV until all of the
other mode buttons light. When you let go, TV
will flash.

For example, if the code is 570, the mode
button flashes five times, pauses, flashes
seven times, pauses, and flashes once quickly.

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Chapter 10

Controlling Other Components

Instructions Additional Information

For AUX mode: The first group of
flashes tells you what the AUX mode
controls. A quick flash (zero) before the
three-digit code is for a TV; one regular
flash is for a VCR; and two flashes is
for a tuner, or amplifier.

For a satellite receiver programmed in
AUX mode: The AUX mode button will
flash the same number of times as the
address number.

For Limited Mode: If you have
programmed a TV or VCR in Limited
Mode, the mode button flashes once at
the end of the flash sequence.

For example, if the TV code is 570, the AUX
mode button flashes once quickly (indicating 0
for TV), pauses, flashes five times, pauses,
flashes seven times, pauses, and flashes once
quickly.

For example, if the receiver address is 3, the
AUX mode button flashes three times.

For example, if the TV code is 570, the AUX
mode button flashes once quickly (indicating 0
for TV), pauses, flashes five times, pauses,
flashes seven times, pauses, flashes once
quickly, and then flashes once (indicting
Limited Mode).

Controlling a Tuner/Amplifier

Use the following remote control buttons to control a tuner or amplifier. When the remote
control is set up as described on pages 75 and 81, press the AUX mode button to set the
remote to AUX mode. The AUX mode button will stay lit for two seconds to show you’ve
set the remote to AUX mode. Make sure to keep the remote in AUX mode to use the
following buttons.

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Remote Controls

Controlling Other Components

Switching Between TV and Device Volume Control

When you set up the remote to control a TV, the mute and volume buttons control the TV
volume. However, if you want to use the AUX mode to control a tuner or amplifier and the
device has a volume setting, you can set up the remote to control the device’s volume
instead of the TV volume. Be sure to set up the remote to control a device in AUX mode
before using this feature.

To set the remote to control the device’s volume:

To set the remote back to control the TV volume

:

Programming to Control a Second Satellite Receiver

If you have another DISH Network satellite receiver installed, you can use this remote in
AUX mode to control it along with your new receiver. When you program the remote to
control this other receiver, the remote will send out IR and UHF (not UHF Pro) signals to
the receiver. You can program the remote to control any other DISH Network satellite
receiver, except for following:

• TV2 on DISH 322, ViP222, ViP622 DVR, DISH Player-DVR 522, 625 and 942

• DishPlayer 7100/7200

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Chapter 10

The Recover Button

1 Turn on the other receiver and display the System Info screen as described in the user’s

guide for information on how to display the screen).

Write the address:

2 Press and hold AUX until all the other mode buttons light up, and then let go of the button.

AUX flashes.

3 Press the 3 button.
4 Use the NUMBER PAD to enter the address you wrote in step 1.
5 Press POUND (#). AUX blinks three times.
6 Press RECORD to make sure the address and the remote matches the address on the

receiver.

THE RECOVER BUTTON

Use RECOVER if you suddenly have a snowy, blue, or black screen on your TV and
cannot get the picture back from your satellite receiver. When you press RECOVER as
described below, the remote control sends commands to your TV to change channels or
video inputs to get back to watching satellite programming. This procedure works only if
you have accidentally changed the TV channel or video input. It does not recover lost
satellite signal (See Troubleshooting on page 116 for information on solving problems).

Note: The remote must be programmed to control the TV (and VCR, if applicable) for
RECOVER to work as described.

Note: RECOVER will first try to tune your TV to channel 3, then channel 4, and then other
video inputs with each press of RECOVER. You may need to press RECOVER up to 30
times to recover your satellite TV video. If RECOVER is programmed to a specific channel
(see page 83), RECOVER will tune the TV to the specific channel (for example, channel

60).

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Remote Controls

The Recover Button

Programming the Recover Button for Remote Control 2

When your Remote Control 2 is shipped from the factory, RECOVER is set up to restore
satellite TV viewing by tuning your TV (or VCR) to channel 3, 4, and other inputs.
However, to use RECOVER with your remote TV (or VCR), you need to program
RECOVER with the specific channel (for example, channel 60) that you use to watch TV2
programming. The following instructions describe how to program RECOVER to tune your
remote TV (or VCR) back to a selected channel.

Using the Recover Button

The following setup is required to use RECOVER:

• The remote control must be set up to control the TV and, if installed, the VCR.

• If a VCR is installed, make sure it is connected as shown on page 107.

• On a remote TV, RECOVER must be programmed to tune your remote TV to the spe-

cific channel to receive TV2 programming (for example, channel 60), using the
instructions on page 83.

Note: Press any remote control button other than RECOVER to end this procedure.

Note: If RECOVER is not programmed to a specific channel, RECOVER will first try to

tune your TV to channel 3, then channel 4, and then other video inputs with each press of
RECOVER. You may need to press RECOVER up to 30 times to recover your satellite TV
video. If RECOVER is programmed to a specific channel (see page 83), RECOVER will
tune the TV to the specific channel (for example, channel 60).

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Chapter 10

Tips

Removing the Recover Button Channel Programming

The following instructions describe how to reset RECOVER to restore satellite TV viewing
by tuning your TV (or VCR) to channel 3, 4, and other inputs.

TIPS

• If using a specific channel for TV2 (for example, channel 60), TV2’s remote control

must be programmed with a TV2 channel/input before you can use RECOVER.

• Place the channel sticker on the remote TV and write down the channel you use to
watch DISH Network programming. The stickers are inside the front cover of this
guide.

• If you don’t want to accidentally change channels on your TV or VCR, try
programming the remote control in Limited Mode as described on page 76.

• Make sure you have a UHF antenna connected so you can use Remote Control 2.
See page 17 for instructions.

QUESTIONS

• My remote doesn’t control my receiver or other components. What should I do?
– Put the remote control is in the correct mode (page 76).

– Check the batteries (page 17).
– Check the remote control address (pages 73 and 79).
– Check the UHF antenna (page 17).
– Adjust the UHF antenna (page 74).

• Why does my receiver change channels or display menus at random? You r

neighbor may have their remote control set on the same address. Change the
address on your remote control and receiver as described on page 72. If that doesn’t
help, you may have to install a UHF attenuator as described on page 75.

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Receiver Customization

Personalizing Your Satellite Receiver

Take a look through this chapter and you’ll find out how to change settings on the receiver
to make it just the way you like it. As an added bonus, if you find out that you don’t like how
it turned out, you can reset the receiver to the way it was when you got it.

Here’s what’s in this chapter:.

• USING SHARED VIEW

• MODULATOR SETUP

• USING MULTIMEDIA

• USING CALLER ID

• CHANGING LANGUAGES

• USING CLOSED CAPTIONING

• USING DOLBY® SURROUND SOUND

• CHANGING THE PROGRAM GUIDE ORDER

• CHANGING THE GUIDE DISPLAY

• RESETTING TO FACTORY DEFAULTS

• SCHEDULING RECEIVER UPDATES

• INACTIVITY STANDBY

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Chapter 11

Using Shared View

USING SHARED VIEW

Shared View is a feature of Single Mode that lets you activate the TV2 audio and video
outputs to display the same programming as the TV1 outputs. While using this feature,
both the Remote Control 1 and Remote Control 2 for your satellite receiver can control
what is displayed on all TVs connected to the system. This feature is available only in
Single Mode.

Note: Make sure you are using Remote Control 1 and TV1 because you cannot enable or
disable this feature using Remote Control 2.

Note: If you do not want to display programming on any other TV besides TV1 and you do
not want Remote Control 2 to control the receiver, select Disable View. After you select
Done, TV2 will show a screen that says Shared View is currently disabled.

MODULATOR SETUP

If you have TV1 and TV2 connected to the receiver with coaxial cables (see page 97), you
can decide which channel you’d like to use to view your DISH Network programming. If
you have the system locked, you’ll have to enter the password to enable TV1’s output on
this screen. Make sure your TV can tune to the channel you pick before you change the
setting on this screen.

USING MULTIMEDIA

Photos

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You can display your photos on your television through your DISH Network receiver. Now
you don’t have to pass photos around or have a crowd of people hover around your digital
camera.

Receiver Customization

Transferring Photos to Your Receiver

Viewing Photos on Your Receiver

Using Multimedia

PocketDISH

Connect the PocketDISH (sold separately) to your receiver so that you can transfer your
favorite recorded programs and take them wherever you go. Be sure to follow the
instructions that came with your PocketDISH.

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Chapter 11

Using Caller ID

USING CALLER ID

Caller ID Screens

Caller ID displays on your TV the names of people and/or telephone numbers as they call
you if you subscribe to Caller ID from your local phone company. To use this feature, make
sure you have a phone line connected to the receiver and that the Caller ID feature is
enabled.

When you receive a call, you will see a Caller ID popup screen.

You can select OK to eliminate the message. If you do nothing, it will disappear after 20
seconds.

If you are using a menu when a call comes in, you will see a different Caller ID popup
screen.

Setting Up Caller ID Display

Use these instructions to enable or disable Caller ID.

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Using Caller ID History

Use the following instructions to view and delete numbers from your Caller ID History.

CHANGING LANGUAGES

Receiver Customization

Changing Languages

You may be able to change the language of some programs. An alternate language may
not be available for all programs. Some programs, such as movies, indicate at the
beginning whether an alternate language or descriptive video is available. An alternate
language applies only to the audio part of a program and does not change the language
used in the menus displayed by the receiver. Descriptive video—not included on all
channels and programs—is a feature for the visually impaired that describes what is
happening during a program.

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Chapter 11

Using Closed Captioning

USING CLOSED CAPTIONING

The receiver has many options for Closed Captioning, which allow you to change it to suit
your needs. The receiver generates these closed captions directly onto the picture, so to
enjoy their benefits you must enable closed captions on the receiver, not on your TV.
However, if you prefer, you can still use the closed caption facility built-in to your TV if you
are using the SD video outputs. Also, you can display closed captions when you play back
programs recorded on the receiver's hard drive (DVR), even if you didn't have them turned
on at the time the program was recorded.

• Caption Font/Size (2) - Select the font and size that makes the captioning
comfortable to read. When finished making changes, select Done.

• Caption Colors (3) - Sets the background, letter, and edge colors. Choose the color
combinations that makes the captioning easy to see. When finished making changes,
select Done.

• Caption Edge Style (4) - Sets the edge style of the closed captioning text. When
finished making changes, select Done.

• Captioning Service (5) - Selects the service you want to use. When finished making
changes, select Done.

• Caption Opacity (6) - Choose from Provider, Transparent (see-through), Translucent
(semi-see-through), Solid, and Flashing. When finished making changes, select Done.

• Reset CC Defaults (7).

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USING DOLBY® SURROUND SOUND

Dolby Digital gives you the capability to enjoy programs in surround sound. An external
decoder is required to enjoy this feature. Refer to your decoder user’s guide.

Note: Not all programs contain a Dolby Digital sound track.

The receiver uses an optical port for outputting digital audio. The optical output can
provide two audio data types: Dolby Digital and Linear PCM (only Dolby Digital can
provide full 5.1-channel sound).

Receiver Customization

Using Dolby® Surround Sound

• Dolby Digital Only - Select this option if the stereo system or amplifier can decode

only Dolby Digital and will not process Linear PCM signals. See your amplifier's
owner's manual for more details on the amplifier (and see the following table).

• PCM Only - Select this option only if the stereo system or amplifier cannot decode
Dolby Digital signals.

• Dolby Digital/PCM - Select this option only if the stereo system or amplifier can
decode both Dolby Digital and Linear PCM signals.

The audio output is also dependent on what is present in the program you are watching.
The table below shows what type of output you will hear:

Signal Present in Program

Optical Output Setting Dolby Digital PCM Both

Dolby Digital Only Dolby Digital PCM Dolby Digital

PCM Only PCM (downmix) PCM PCM

Dolby Digital/PCM Dolby Digital PCM Dolby Digital

Note: When both audio signals are present in the program, the receiver defaults to Dolby
Digital output unless you have selected PCM Only.

Note: If you have selected Dolby Digital Only but there is only PCM audio in the program,
you will hear nothing. This also applies to the analog audio outputs.

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Chapter 11

Changing the Program Guide Order

• Line Mode. When you use this setting, in comparison to RF Mode, the dynamic range

is wider, which makes the music and loud noises louder, but voices quieter.

• RF Mode. When you use this setting, in comparison with Line Mode, the dynamic
range is narrower, which makes music and loud noises quieter, but voices louder.

CHANGING THE PROGRAM GUIDE ORDER

You can set up the Program Guide to list channels in descending order, with the highest
channel number at the bottom, or in ascending order, with the highest channel number at
the top.

Note: If you do not set a channel order, the Program Guide lists the channels in
descending order.

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CHANGING THE GUIDE DISPLAY

The receiver comes set to display the Program Guide with video in the upper right corner.
However, you can change the way the Program Guide displays.

Receiver Customization

Resetting to Factory Defaults

• Standard - Partial Guide with Video. This option is preset when you first set up the

receiver. The Program Guide displays video in the upper right corner and 1.5 hours of
schedule per page.

• Enhanced - Partial Guide with Video. Choose this option if you’d like larger text on
your Program Guide. The Program Guide displays video in the upper right corner and
one hour of schedule per page.

• Extended - Partial Guide with Video. Choose this option if you’d like to see video in
the upper right corner and three hours worth of schedule per page on the Program
Guide.

• Standard - Full Guide without Video. Choose this option if you’d like to see more
channels per page on the Program Guide.

• Enhanced - Full Guide without Video. Choose this option if you’d like to see more
channels per page in large text on the Program Guide.

• Extended - Full Guide without Video. Choose this option if you’d like to see more
channels and three hours of schedule per page on the Program Guide.

RESETTING TO FACTORY DEFAULTS

You can reset the receiver to discard any changes you have made to the receiver, except
for remote control address settings and locks. Resetting the receiver to factory default
settings also discards all Favorite Lists except the All Chan and All Sub lists.

If you have set any locks on the receiver, and the receiver is locked, these locks will be
kept. If the receiver is unlocked, any such locks will be lost. You cannot reset the receiver
to default settings to discard a password you have forgotten. No one but a Customer
Service Representative can reset the receiver to bypass a receiver lock.

1 Press MENU, select System Setup (6), and then Factory Defaults (6). The receiver

displays a Warning message to confirm that you want to reset the receiver’s preferences.

2 Select Yes.

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