TROUBLESHOOTING GUIDE - BLF50
Problem |
Cause |
Solution |
General |
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Circuit breaker trips or fuse |
Short in unit wiring. |
Trace wiring in unit. |
blows when unit is turned on |
Improper circuit current rating |
Additional appliances may exceed the current |
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rating of the circuit breaker or fuse. Plug unit into |
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another outlet or install unit on a dedicated 15 |
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amp circuit. |
Unit turns on or off by itself |
Remote Control has a similar frequen- |
Replace Remote Control. Initialize to Remote |
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cy to other remotes in the area. |
Control Receiver. |
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Radio frequency disturbance from |
Replace Remote Control and Remote Control |
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outside sources. |
Receiver where necessary. Initialize Remote |
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Control and Receiver. |
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Defective Remote Control Receiver |
Replace Remote Control Receiver. Initialize |
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Remote Control and Receiver. |
Lights dim in room while the |
Unit is drawing close to circuit current |
Move the unit to another outlet or install unit on a |
unit is on |
rating |
dedicated 15 amp circuit |
Power cord gets warm |
Normal Operation |
The power cord may get slightly warm to the |
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touch when the heater is on |
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Defective power cord |
Replace power cord if cord gets too hot to touch. |
Appearance |
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Fireplace does not turn on |
Improper operation |
Refer to Operation Section |
Manually |
No incoming power from the electrical |
Check fuse/breaker panel |
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wall socket |
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Loose wiring |
Check wiring connections |
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Defective On/Off Switch |
Replace On/Off Switch |
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Defective Remote Switchboard |
Replace Remote Switchboard |
Fireplace does not turn on us- |
Improper operation |
Refer to Operation Section |
ing the Remote Control |
Remote Control not initialized to fire- |
Initialize the Remote Control |
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place |
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Remote Control not working |
Install new battery into the Remote Control. Ini- |
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tialize Remote Control where necessary |
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Replace Remote Control Receiver or Remote |
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Control where necessary. Initialize Remover |
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Control and Remote Control Receiver |
Flame Frozen |
Loose wiring. |
Check wiring connections |
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Defective Flicker Motor |
Replace Flicker Motor |
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Defective LED Driver Board |
Replace LED Driver Board |
Flame not bright or flame not |
Loose wiring |
Check wiring connections |
visible |
Defective LED Light Strip |
Replace LED Light Strip |
Flame Shutter |
Defective Flicker motor |
Replace Flicker motor |
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