Denon DVD-3800BDCI Service Bulletin OST-F1468
100 Corporate Drive Mahwah, NJ 07430
Service Bulletin
No. : OST-F1468
Date: December 11, 2008
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Model: DVD-3800BDCI
Subject: Correction of the Firmware.
Countermeasure is applicable only upon claim from the customer.
Symptom: When the video signal is output from the HDMI output and the
Component output by the resolution of "720p/60Hz" and "1080i/50Hz", about
40Pixel at the left of the picture is lacked.
Solution:
MODIFICATION: We will supply the following program files for updating the
subject models. Therefore, please record each program file on your PC, and
update the unit.
* Program Files to be supplied:
We corrected the firmware so that no malfunction occurs.
Version after the update: 080926
1) Installation of the "IP FIRMWARE (Updater tool)".
(1) Download "Updater tool" to PC from SDI, and unzip it.
(2) Click "Updater.reg", and PC will install it automatically.
2) Preparing the updating of the IP firmware of the unit.
(1) Please connect the unit to TV (Display) with "Composite video" and "HDMI"
terminals.
(2) Please connect the unit to PC with RS-232C straight cable.
(3) Turn on the power of the unit.
(4) Press the "OPEN/CLOSE" button and remove any Discs.
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The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
CONFIDENTIALITY NOTICE:
(5) Press the "OPEN/CLOSE" button and close the Tray.
(6) Press the buttons on the remote controller in the order of "2", "5", "8", "0" and
"CLEAR".
(7) Display indicates the following picture.
______________________________________________________________________________________
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
CONFIDENTIALITY NOTICE:
(8) Press the "6" button on the remote controller.
______________________________________________________________________________________
CONFIDENTIALITY NOTICE:
The information contained in this document is intended for the exclusive use by DENON Authorized Service Centers and their
employees. This document may contain information that is privileged, confidential and may be protected from disclosure under
applicable laws and terms of the DENON Service Agreement. Any distribution, disclosure, dissemination or copying of this
document and the information it contains is prohibited. No responsibility will be accepted by DENON for any damage, injury or loss
resulting from the misuse of the information contained in this document.
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