Dell X001C User Manual
Dell Precision™ M4400
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the Dell Technology Guide at support.dell.com.
Model PP30L
www.dell.com | support.dell.com
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you
make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
A CAUTION indicates a potential for property damage, personal
injury, or death.
If you purchased a Dell™ n Series computer, any references in
this document to Microsoft
not applicable.
Macrovision Product Notice
This product incorporates copyright protection technology
that is protected by method claims of certain U.S. patents and
other intellectual property rights owned by Macrovision
Corporation and other rights owners. Use of this copyright
protection technology must be authorized by Macrovision
Corporation, and is intended for home and other limited
viewing uses only unless otherwise authorized by Macrovision
Corporation. Reverse engineering or disassembly is prohibited.
____________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell
Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Precision, Wi-Fi Catcher,
DellConnect, and Dell MediaDirect are trademarks of Dell Inc.; Bluetooth is a
registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under
license; Intel is a registered trademark and Core is a trademark of Intel
Corporation in the U.S. and other countries; Microsoft, Windows, Windows V ista,
and the Windows Vista start button logo are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either
the entities claiming the marks and names or their products. Dell Inc. disclaims
any proprietary interest in trademarks and trade names other than its own.
®
Windows® operating systems are
Model PP30L
April 2008 P/N X001C Rev. A00
Contents
1 About Your Computer. . . . . . . . . . . . . . . . . 7
Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7
Back View
Battery Removal
Wireless Switch and Dell™ Wi-Fi Catcher™
Network Locator
. . . . . . . . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . . . . 11
2 Setting Up Your Computer . . . . . . . . . . . . 13
Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to the Internet
Setting Up Your Internet Connection
Transferring Information to a New Computer
®
Microsoft
Microsoft Windows Vista
Windows® XP Operating System . . . 17
. . . . . . . . . . . . . . . . 16
. . . . . . . . 16
. . . . . . 17
®
. . . . . . . . . . . . . 21
3 Specifications . . . . . . . . . . . . . . . . . . . . . 23
4 Troubleshooting
. . . . . . . . . . . . . . . . . . . . 33
Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Lights
Beep Codes
. . . . . . . . . . . . . . . . . . . . 33
. . . . . . . . . . . . . . . . . . . . . 34
Contents 3
Error Messages . . . . . . . . . . . . . . . . . . . 35
System Messages
. . . . . . . . . . . . . . . . . . 40
Troubleshooting Software and Hardware
Problems
Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . . . 42
. . . . . . . . . . . . . . . . . . . 42
Troubleshooting Tips
Power Problems
Memory Problems
Lockups and Software Problems
Dell Technical Update Service
Dell Support Utility
. . . . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . . 44
. . . . . . . . . . . . . . . . . 46
. . . . . . . . . . 46
. . . . . . . . . . . 48
. . . . . . . . . . . . . . . . . 49
5 Reinstalling Software . . . . . . . . . . . . . . 51
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers
Reinstalling Drivers and Utilities
Restoring Your Operating System
Using Microsoft
Using Dell Factory Image Restore
Using the Dell™ Operating System Media
. . . . . . . . . . . . . . . . . 51
. . . . . . . . . . 52
. . . . . . . . . . . . 54
®
Windows® System Restore . . . 54
. . . . . . . . . 56
. . . . . 57
6 Getting Help . . . . . . . . . . . . . . . . . . . . . . 59
Obtaining Assistance . . . . . . . . . . . . . . . . . . 59
Technical Support and Customer Service
DellConnect™
Online Services
AutoTech Service
. . . . . . . . . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . . . . . 60
. . . . . . . . . . . . . . . . . . 61
Automated Order-Status Service
. . . . . 60
. . . . . . . . . . 61
4 Contents
Problems With Your Order
. . . . . . . . . . . . . . . . 61
Product Information . . . . . . . . . . . . . . . . . . . 62
Returning Items for Warranty Repair or Credit
Before You Call
Contacting Dell
. . . . . . . . . . . . . . . . . . . . . 63
. . . . . . . . . . . . . . . . . . . . . 65
. . . . . 62
7 Finding Information . . . . . . . . . . . . . . . . . 67
Index
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Contents 5
6 Contents
About Your Computer
NOTE: For more information about the features of your computer, see the
Dell™ Technology Guide at support.dell.com.
Front View
3
2
1
4
25
24
23
22
9
21
20
19
18
1 camera and microphone
(optional)
3 display 4 keyboard status lights
A
16
17
2 display latch
About Your Computer 7
5
6
7
8
9
10
11
12
13
14
15
5 keyboard 6 volume control buttons
7 Dell ControlPoint (DCP) button 8 power button
9 USB connectors (2) 10 audio (line-out) and
microphone (line-in) connectors
11 smart card slot 12 IEEE 1394a connector
13 wireless switch and
Dell™ Wi-Fi Catcher™ Network
Locator button
15 fingerprint reader (optional) 16 media bay
17 PC Card slot 18 contactless smart-card-reader
19 track stick 20 display latch release
21 track stick buttons/touch pad
buttons
23 speaker 24 device status lights
25 ambient light sensor
14 speaker
22 touch pad
8 About Your Computer
Back View
14 10
13
1112
1
2
3
4
5
6
7
8
9
1 SecureDigital (SD) card slot 2 ExpressCard slot
3 air vents 4 video connector
5 USB connector 6 eSATA/USB connector
7 security cable slot 8 AC adapter connector
9 DisplayPort 10 power light/battery light
11 docking alignment mark 12 battery
13 network connector (RJ-45) 14 modem connector (RJ-11)
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your Dell computer in a low-airflow environment, such as a
closed briefcase, while it is running. Restricting the airflow can damage the
About Your Computer 9
computer or cause a fire. The computer turns on the fan when the computer gets
hot. Fan noise is normal and does not indicate a problem with the fan or the
computer.
Battery Removal
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell™ computer. Do not use a
battery from other computers with your computer.
CAUTION: Before removing or replacing the battery, turn off the computer,
disconnect the AC adapter from the electrical outlet and the computer, disconnect
the modem from the wall connector and computer, and remove any other external
cables from the computer.
10 About Your Computer
Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator
wireless switch icon
Dell Wi-Fi Catcher Network Locator icon
Use the wireless switch to enable or disable wireless network devices and the
Wi-Fi Catcher Network Locator to locate networks. For more information
about the wireless switch and the Wi-Fi Catcher Network Locator, see the
Dell Technology Guide on your computer or at support.dell.com. For
information about connecting to the Internet, see "Connecting to the
Internet" on page 16.
About Your Computer 11
12 About Your Computer
Setting Up Your Computer
Quick Setup
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions that shipped with your computer.
CAUTION: The AC adapter works with electrical outlets worldwide. However,
power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the
connector, not the cable itself, and pull firmly but gently to avoid damaging the
cable. When you wrap the AC adapter cable, ensure that you follow the angle of the
connector on the AC adapter to avoid damaging the cable.
NOTE: Some devices may not be included if you did not order them.
1
Connect the AC adapter to the AC adapter connector on the computer
and to the electrical outlet.
Setting Up Your Computer 13
2
Connect the network cable.
3
Connect USB devices, such as a mouse or keyboard.
4
Connect IEEE 1394 devices, such as a DVD player.
14 Setting Up Your Computer
5
Open the computer display and press the power button to turn on the
computer.
NOTE: It is recommended that you turn on and shut down your computer at least
once before you install any cards or connect the computer to a docking device or
other external device, such as a printer.
6
Connect to the Internet. See "Connecting to the Internet" on page 16 for
more information.
4
3
2
1
1 Internet service 2 cable or DSL modem
3 wireless router 4 laptop with wired connection
5 laptop with wireless connection
Setting Up Your Computer 15
1
2
5
3
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). If you are using a dial-up connection, connect
a telephone line to the modem connector on your computer and to the
telephone wall connector before you set up your Internet connection. If you
are using a DSL or cable/satellite modem connection, contact your ISP or
cellular phone service for setup instructions.
Setting Up Your Internet Connection
To set up an Internet connection with a desktop shortcut provided by your ISP:
1
Save and close any open files, and exit any open programs.
2
Double-click the ISP icon on the Microsoft® Windows® desktop.
3
Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the appropriate
section below.
NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you
have successfully connected in the past, the ISP might have a service outage.
Contact your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, consult the
Connect to the Internet wizard.
Microsoft® Windows® XP Operating System
1
Save and close any open files, and exit any open programs.
2
Click
Start→
3
In the next window, click the appropriate option:
• If you do not have an ISP, click
providers (ISPs)
• If you have already obtained setup information from your ISP but you
did not receive a setup CD, click
• If you have a setup CD, click
16 Setting Up Your Computer
Internet Explorer→ Connect to the Internet
Choose from a list of Internet service
.
Set up my connection manually
Use the CD I got from an ISP
.
.
.
4
Click
Next
.
If you selected
step 5. Otherwise, follow the instructions on the screen to complete the
setup.
NOTE: If you do not know which type of connection to select, contact your ISP.
5
Click the appropriate option under
Internet?
6
Use the setup information provided by your ISP to complete the setup.
Set up my connection manually
, and click
Next
.
in step 3, continue to
How do you want to connect to the
Microsoft Windows Vista
Save and close any open files, and exit any open programs.
1
2
Click the Windows Vista Start button
3
Under
Network and Internet,
4
In the
Connect to the Internet
Dial-up
or
•Choose
• Chose
NOTE: If you do not know which type of connection to select, click Help me choose
or contact your ISP.
5
Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
, depending on how you want to connect:
modem, or Bluetooth wireless technology connection.
Dial-up
®
→
Control Panel
click
Connect to the Internet
window, click either
Broadband
if you will use a DSL, satellite modem, cable TV
if you will use a dial-up modem or ISDN.
.
Broadband (PPPoE)
Transferring Information to a New Computer
Microsoft® Windows® XP Operating System
Windows XP provides the Files and Settings Transfer Wizard to move data
from a source computer to a new computer.
You can transfer the data to the new computer over a network or serial
connection, or you can store it on removable media, such as a writable CD,
for transfer to the new computer.
Setting Up Your Computer 17
NOTE: You can transfer information from an old computer to a new computer by
directly connecting a serial cable to the input/output (I/O) ports of the two
computers.
For instructions on setting up a direct cable connection between two computers,
see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP. This information may not be
available in certain countries.
For transferring information to a new computer, you must run the Files and
Settings Transfer Wizard.
Running the Files and Settings Transfer Wizard With the Dell™ Operating
System Media
NOTE: This procedure requires the Operating System media. This media is optional
and may not be included with certain computers.
To prepare a new computer for the file transfer:
1
Open the Files and Settings Transfer Wizard: click
Accessories→ System Tools→
2
When the
click
3
On the
4
On the
Files and Settings Transfer Wizard
Next
.
Which computer is this?
Do you have a Windows XP CD?
from the Windows XP CD
5
When the
source computer. Do
Now go to your old computer
not
Files and Settings Transfer Wizard
screen, click
screen, click
→ Next
.
screen appears, go to your old or
click
Next
at this time.
Start→
All Programs→
.
welcome screen appears,
New Computer→
Next
.
I will use the wizard
To copy data from the old computer:
1
On the old computer, insert the Windows XP
2
On the
additional tasks
3
Under
4
On the
5
On the
Welcome to Microsoft Windows XP
.
What do you want to do?
Which computer is this?
Select a transfer method
, click
screen, click
screen, click the transfer method you prefer.
Operating System
screen, click
media.
Perform
Transfer files and settings→ Next
Old Computer→
Next
.
.
18 Setting Up Your Computer
6
On the
transfer and click
After the information has been copied, the
Phase
7
Click
What do you want to transfer?
Next
.
screen appears.
Finish
.
screen, select the items you want to
Completing the Collection
To transfer data to the new computer:
On the
1
Next
2
On the
chose for transferring your settings and files and click
Now go to your old computer
.
Where are the files and settings?
screen on the new computer, click
screen, select the method you
Next
.
The wizard applies the collected files and settings to your new computer.
3
On the
Running the Files and Settings Transfer Wizard Without the Dell Operating
System Media
Finished
screen, click
Finished
, and restart the new computer.
To run the Files and Settings Transfer Wizard without the Operating System
media, you must create a wizard disk that will allow you to create a backup
image file to removable media.
To create a wizard disk, use your new computer with Windows XP and
perform the following steps:
1
Open the Files and Settings Transfer Wizard: click
Accessories→ System Tools→
2
When the
click
3
On the
4
On the
Files and Settings Transfer Wizard
Next
.
Which computer is this?
Do you have a Windows XP CD?
Wizard Disk in the following drive
5
Insert the removable media, such as a writable CD, and click OK.
6
When the disk creation completes and the
computer
7
Go to the old computer.
message appears,
Files and Settings Transfer Wizard
screen, click
screen, click
→
Next.
do not
click
Next
Start→
All Programs→
.
welcome screen appears,
New Computer→
Next
.
I want to create a
Now go to your old
.
Setting Up Your Computer 19
To copy data from the old computer:
1
On the old computer, insert the wizard disk, and click
2
In the
Open
field on the
the appropriate removable media) and click
3
4
5
On the
On the
On the
Files and Settings Transfer Wizard
Which computer is this?
Select a transfer method
Run
window, browse to the path for
OK
welcome screen, click
screen, click
screen, click the transfer method you
Old Computer→
Start→
Run
fastwiz
.
prefer.
6
On the
transfer and click
After the information has been copied, the
Phase
7
Click
What do you want to transfer?
Next
.
screen appears.
Finish
.
screen, select the items you want to
Completing the Collection
To transfer data to the new computer:
On the
1
Next
2
On the
chose for transferring your settings and files and click
Now go to your old computer
.
Where are the files and settings?
screen on the new computer, click
screen, select the method you
Next
. Follow the
instructions on the screen.
The wizard reads the collected files and settings and applies them to your
new computer.
.
Next
Next
(on
.
.
When all of the settings and files have been applied, the
Finished
appears.
3
Click
Finished
NOTE: For more information about this procedure, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell™ Computer Using the Microsoft
Operating System?).
NOTE: Access to the Dell™ Knowledge Base document may not be available in
certain countries.
and restart the new computer.
®
Windows® XP
20 Setting Up Your Computer
screen
Microsoft Windows Vista
1
Click the Windows Vista Start button , and then click
and settings
2
In the
3
Click
4
Follow the instructions provided on the screen by the Windows Easy
→ Start Windows Easy Transfer.
User Account Control
Start a new transfer
®
dialog box, click
or
Continue a transfer in progress
Continue
.
Transfer wizard.
Transfer files
.
Setting Up Your Computer 21
22 Setting Up Your Computer
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