Dell Wyse Management Suite Quick Start Guide

Dell Wyse Management Suite

Version 3.x Quick Start Guide

March 2021

Rev. A02

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2020 - 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

Contents

Chapter 1: Introduction.................................................................................................................	5
Wyse Management Suite Feature Matrix......................................................................................................................	5
Chapter 2: Getting started with Wyse Management Suite............................................................	10
Log in to Wyse Management Suite on public cloud...................................................................................................	10
Prerequisites to deploy Wyse Management Suite on the private cloud................................................................	11
Chapter 3: Installing Wyse Management Suite on private cloud....................................................	12
Logging in to Wyse Management Suite.......................................................................................................................	20
Functional areas of management console...................................................................................................................	20
Configuring and managing thin clients.........................................................................................................................	20
Creating policy group and updating configuration.....................................................................................................	21
Registering new thin client.............................................................................................................................................	22
Registering ThinOS device manually.......................................................................................................................	22
Registering devices by using DHCP option tags..................................................................................................	24
Registering devices by using DNS SRV record....................................................................................................	25
Chapter 4: Deploying applications to thin clients.........................................................................	27
Uploading and deploying ThinOS firmware image inventory...................................................................................	27
Creating and deploying standard application policy to thin clients.......................................................................	27
Chapter 5: Upgrade Wyse Management Suite version 2.x to 3.x..................................................	29
Chapter 6: Upgrade Wyse Management Suite version 3.x to 3.2..................................................	30
Chapter 7: Uninstalling Wyse Management Suite.........................................................................	32
Chapter 8: Troubleshooting Wyse Management Suite..................................................................	33
Chapter 9: Wyse Device Agent....................................................................................................	35
Chapter 10: Additional resources.................................................................................................	36
Appendix A: Remote database......................................................................................................	37
Configure Mongo database.............................................................................................................................................	37
Configure Maria database...............................................................................................................................................	38
Appendix B: Custom installation..................................................................................................	40
Appendix C: Access Wyse Management Suite file repository.......................................................	45
Appendix D: Create and configure DHCP option tags...................................................................	47

Contents 3

Appendix E: Create and configure DNS SRV records....................................................................	53
Appendix F: Creating and deploying standard application policy to thin clients............................	60
Appendix G: Register Dell Hybrid Client manually.........................................................................	61
Appendix H: Registering Windows Embedded Standard device manually......................................	63
Appendix I: Register ThinOS 8.x device manually.........................................................................	64
Appendix J: Register ThinOS 9.x device manually........................................................................	65
Appendix K: Registering Linux device manually............................................................................	66
Appendix L: Terms and definitions...............................................................................................	67

4 Contents

1

Introduction

Wyse Management Suite is the next generation management solution that enables you to centrally configure, monitor, manage, and optimize your Dell Hybrid Client powered endpoints and Dell thin clients. It also offers advanced feature options such

as cloud and on-premises deployment, manage-from-anywhere option by using a mobile application, enhanced security such as BIOS configuration and port lockdown. Other features include device discovery and registration, asset and inventory management, configuration management, operating system and applications deployment, real-time commands, and monitoring, alerts, reporting, and troubleshooting of endpoints.

Editions

Wyse Management Suite is available in the following editions:

●Standard (Free)—The Standard edition of the Wyse Management Suite offers basic functionalities and is available for a private cloud deployment. A license key is not required to use the Standard edition. This version can manage Dell Thin Clients. The Standard edition is suitable for small and medium businesses.

●Pro (Paid)—The Pro edition of the Wyse Management Suite is a more robust solution. It is available for both public and private cloud deployment. A license key is required to use the Pro edition (subscription-based licensing). With the Pro solution, organizations can adopt a hybrid model and float licenses between private and public clouds if needed. This version is required to manage any Teradici-based devices, Wyse Covert for PCs, and Dell Hybrid Client powered devices. It also offers more advanced features to manage Dell thin clients. For a public cloud deployment, the Pro edition can be managed on non-corporate networks (home office, third party, partners, mobile thin clients, and so on). The pro edition of the Wyse Management Suite also provides:

○A mobile application to view critical alerts, notifications, and send commands in real time.

○Enhanced security through two-factor authentication and active directory authentication for role-based administration.

○Advanced app policy and reporting.

NOTE:

○Cloud services are hosted in the US and Germany. Customers in countries with data residency restrictions may not be able to take advantage of the Wyse management Suite pro cloud-based service.

○The on-premise version of the Wyse management pro edition is a better solution for customers with data residency restrictions.

For more information about the features that are supported in standard and pro editions, see the Feature matrix.

Topics:

•Wyse Management Suite Feature Matrix

Wyse Management Suite Feature Matrix

The following table provides information about the features that are supported for each subscription type.

Table 1. Feature matrix for each subscription type

Features	Wyse Management	Wyse Management	Wyse Management Suite
	Suite Standard	Suite Pro-private cloud	Pro-cloud edition
Highly scalable solution to manage thin	Free up to 10 thousand	Up to 120 thousand	Up to 1 million devices
clients	devices	devices
License term	Free download	Per seat subscription	Per seat subscription
License key	Not required	Required	Required

Introduction 5

Table 1. Feature matrix for each subscription type

Features	Wyse Management	Wyse Management	Wyse Management Suite
	Suite Standard	Suite Pro-private cloud	Pro-cloud edition
Architecture	Private cloud	Private cloud	Public cloud
Flexible deployment or hybrid cloud	X	√	√
Advanced installer	X	√	√
Multi-tenancy	X	√	√
Delegated Administration for	X	√	√
permissions granularity
Multiple repositories to support your	X	√	√
distributed architecture
Option to configure Wyse Management	X	√	√
Suite server alias
High Availability reference architecture	X	√	X
Proxy support—SOCKS5	√	√	√
Dell ProSupport for Software included	X	√	√
Reporting and Monitoring
Localized management console	X	√	√
Alerts, Events, and Audit log using email	X	√	√
and mobile application
Enterprise-Grade Reporting	X	√	√

The following table provides information about the Dell Hybrid Client management features supported for each subscription type.

Table 2. Dell Hybrid Client management feature matrix

Dell Hybrid Client	Wyse Management Suite	Wyse Management Suite	Wyse Management Suite
management features	Standard	Pro-private cloud	Pro-cloud edition
Complete Asset Visibility
Automatic device discovery	X	√	√
Asset, Inventory, and systems	X	√	√
management
View effective configuration	X	√	√
at device Wyse Management
Suite level after inheritance
Security
Secure communication	X	√	√
(HTTPS)
Multi-factor authentication	X	√	√
Active Directory	X	√	√
authentication for role-based
administration
Single-sign-on	X	√	√

6 Introduction

Table 2. Dell Hybrid Client management feature matrix

Dell Hybrid Client		Wyse Management Suite	Wyse Management Suite	Wyse Management Suite
management features		Standard	Pro-private cloud	Pro-cloud edition
Lockdown settings (enable/		X	√	√
disable ports of supported
endpoints)
Comprehensive Management
Operating system Patch and		X	√	√ *
Image management
Smart Scheduling		X	√	√
Silent Deployment		X	√	√
Bundle applications to simplify		X	√	√
deployment and minimize
reboots
Dynamic group creation and		X	√	√
assignment based on device
attributes
Repository assignment to		X	√	√
application policy and subnet
mapping
Advanced App Management		X	√	√
and app policy
User Group inheritance		X	√	√
End-User Exception		X	√	√
Configuration
Dell Hybrid Client wizard		X	√	√
configuration
Multi-Monitor Support		X	√	√
Follow-me Profile		X	√	√
File affiliation to prioritize		X	√	√
application delivery mode
BIOS settings and		X	√	√
configuration support
Export or import policy		X	√	√
configurations
Default user group policy		X	√	√
Browser configuration		X	√	√
Configure cloud provider		X	√	√
Configure VNC		X	√	√
Configure SSH		X	√	√

NOTE: *The asterisk indicates that for Dell Hybrid Client, an on-premise repository is required when you are using Wyse Management Suite public cloud environment.

Introduction 7

The following table provides information about the Wyse thin clients and zero clients management features supported for each subscription.

Table 3. Wyse thin clients and zero clients management feature matrix

Wyse thin clients and		Wyse Management Suite	Wyse Management Suite	Wyse Management Suite
zero clients management		Standard	Pro-private cloud	Pro-cloud edition
features
Complete Asset Visibility
Automatic device discovery		√	√	√
Asset, Inventory, and systems		√	√	√
management
View effective configuration		√	√	√
at device level after
inheritance
Reporting and Monitoring
Remote shadow using VNC		√	√
Configurable heartbeat and		√	√	√
check-in interval
Security
Secure communication		√	√	√
(HTTPS)
802.1x certificate deployment		√	√	√
Two-factor authentication		X	√	√
Active Directory		X	√	√
authentication for role-based
administration
Domain join feature (Windows		X	√	√
Embedded Standard)
Lockdown settings (enable or		X	√	√
disable ports of supported
endpoints)
Comprehensive Management
Operating system Patch and		√	√	√ **
Image management
Smart Scheduling		√	√	√
Silent Deployment		√	√	√
Bundle applications to simplify		X	√	√
deployment and minimize
reboots
Dynamic group creation and		X	√	√
assignment based on device
attributes
Repository assignment to		X	√	√
application policy and subnet
mapping
Advanced app policy		X	√	√
Configuration

8 Introduction

Table 3. Wyse thin clients and zero clients management feature matrix

Wyse thin clients and	Wyse Management Suite	Wyse Management Suite	Wyse Management Suite
zero clients management	Standard	Pro-private cloud	Pro-cloud edition
features
Wyse ThinOS 8.x wizard	√	√	√
configuration
Multi-Monitor Support	√	√	√
Wyse Easy Setup and Wyse	√	√	√
Overlay Optimizer
Scripting Support for	X	√	√
customizing application
installation
BIOS settings and	X	√	√
configuration support
Export/import policy	X	√	√
configurations
RSP package support	X	√	√
WDM import tool	X	√	X
Bulk device exception	X	√	√

NOTE: **Double asterisk indicates that for ThinLinux and Windows 10 IoT Enterprise operating systems, an on-premise repository is required when you use the Wyse Management Suite public cloud environment.

Introduction 9

2

Getting started with Wyse Management Suite

This section provides information about the general features to help you get started as an administrator and manage thin clients from the Wyse Management Suite software.

Topics:

•Log in to Wyse Management Suite on public cloud

•Prerequisites to deploy Wyse Management Suite on the private cloud

Log in to Wyse Management Suite on public cloud

To log in to the Wyse Management Suite console, you must have a supported web browser that is installed on your system. To log in to the Wyse Management Suite console, do the following:

1.Access the public cloud (SaaS) edition of the Wyse Management Suite by using one of the following links:

●US data center—us1.wysemanagementsuite.com/ccm-web

●EU data center—eu1.wysemanagementsuite.com/ccm-web

2.Enter your username and password.

3.Click Sign In.

If you log in to the Wyse Management Suite console for the first time, if a new user is added, or if a user license is renewed, the Terms and Condition page is displayed. Read the terms and conditions, select the respective check boxes, and click

Accept.

NOTE: You receive your login credentials when you sign up for the Wyse Management Suite trial on www.wysemanagementsuite.com or when you purchase your subscription. You can purchase the Wyse Management Suite subscription from the Dell Sales team or from your local Dell partner. For more details, see www.wysemanagementsuite.com.

NOTE: An externally accessible repository must be installed on a server with a DMZ while using the pro edition of Wyse Management Suite on the public cloud. Also, the Fully Qualified Domain Name (FQDN) of the server must be registered in the public DNS.

Changing your password

To change the login password, do the following:

1.Click the account link in the upper-right corner of the management console.

2.Click Change Password.

NOTE: It is recommended to change your password after logging in for the first time. The default username and password for additional administrators are created by the Wyse Management Suite account owner.

Logging out

To log out from the management console, do the following:

1.Click the account link at the upper-right corner of the management console.

2.Click Sign out.

10 Getting started with Wyse Management Suite

Prerequisites to deploy Wyse Management Suite on the private cloud

Table 4. Prerequisites

Description	10000 devices or less		50,000 devices or	120,000 devices or	Wyse Management Suite
			less	less	– Software repository
Operating system	Windows Server 2012 R2, Windows Server 2016, or Windows Server 2019 Standard. The Wyse
	Management Suite web server has an inbuilt Apache Tomcat web server. Ensure that you do not
	install Microsoft IIS, Apache Tomcat web servers separately.
	Supported language pack—English, French, Italian, German, Spanish, Japanese, and Chinese (preview
	release)
Minimum disk space	40 GB		120 GB	200 GB	120 GB
Minimum memory	8 GB		16 GB	32 GB	16 GB
(RAM)
Minimum CPU	4		4	16	4
requirements
Network	The Wyse Management Suite installer adds Transmission Control				The Wyse Management
communication ports	Protocol (TCP) ports 443, 8080, and 1883 to the firewall exception list.				Suite repository installer
	The ports are added to access the Wyse Management Suite console and				adds TCP ports 443
	to send push notifications to the thin clients.				and 8080 to the firewall
	●	TCP 443—HTTPS communication			exception list. The ports
	●	TCP 1883—MQTT communication			are added to access the
	● TCP 3306—MariaDB (optional if remote)				operating system images
					and application images that
	● TCP 27017—MongoDB (optional if remote)				are managed by Wyse
					Management Suite.
	●	TCP 11211—Memcached
	● TCP 5172, 49159—End-User Management Software Development
		Kit (EMSDK)—optional and required only to manage Teradici devices
	The default ports that are used by the installer may be changed to an
	alternative port during installation.
Supported browsers	Internet Explorer version 11
	Google Chrome version 58.0 and later
	Mozilla Firefox version 52.0 and later
	Edge browser on Windows—English only

●The Overlay Optimizer version 1.0 and installation scripts are provided with the Wyse Management Suite Installer. Administrator must run the scripts to enable the Overlay Optimizer to be made available in Wyse Management Suite.

●The Dell Secure Client version 1.0 installation scripts will be provided with the Wyse Management Suite Installer. Administrator must run the scripts to enable the Dell Secure Client to be made available in Wyse Management Suite.

NOTE: WMS.exe and WMS_Repo.exe must be installed on two different servers. You must install the Wyse Management Suite remote repository for the public cloud. For private cloud, you must install the Wyse Management Suite remote repository and local repository. The software can be installed on a physical or a virtual machine. Also, it is not necessary that the software repository and the Wyse Management Suite server have the same operating system. For more information, see Accessing file repository.

Getting started with Wyse Management Suite

11

3

Installing Wyse Management Suite on private cloud

Prerequisites

To set up the Wyse Management Suite on a private cloud, the following requirements must be met:

●Obtain and configure all the required hardware and software. You can download the Wyse Management Suite software from downloads.dell.com/wyse/wms.

●Install a supported server operating system on one or more server machines.

●Ensure that the systems are up to date with current Microsoft service packs, patches, and updates.

●Ensure that the latest version of the supported browser is installed.

●Obtain administrator rights and credentials on all systems that are involved with the installations.

●For the Pro features, obtain a valid Wyse Management Suite license. Standard edition does not require a license.

●Ensure that there is enough space on the drive where Wyse Management Suite is installed and the local repository is configured.

●If you have installed or configured any Antivirus or other monitoring tools on the Wyse Management Suite setup, Dell Technologies recommends that you disable the tools temporarily till the upgrade is complete. You can also add appropriate exclusion to Wyse Management Suite install directory, temporary directory, and local repository directory.

About this task

A simple installation of Wyse Management Suite consists of the following:

●Wyse Management Suite server (includes repository for application and operating system images)

●Optional—Additional Wyse Management Suite repository servers (repositories for additional images, applications, and AD authentication)

●Optional—HTTPS certificate from a Certificate Authority such as www.geotrust.com/.

To install the Wyse Management Suite on a private cloud, do the following:

Steps

1.Double-click the installer package.

2.On the Welcome screen, click Next. The EULA details are displayed.

NOTE: This screen is displayed only on Wyse Management Suite version 3.1.

3.Read the license agreement.

4.Select the I accept the terms in the license agreement check box and click Next.

5.On the Setup Type page, select the components that you want to install, and click Next. The available options are:

●Wyse Management Suite—There are two setup types available for Wyse Management Suite components.

○Typical—Requires minimum user interaction and installs embedded databases.

○Custom—Requires maximum user interactions and is recommended for advanced users. For more information, see Custom installation.

●Teradici EM SDK—Teradici EM SDK components are installed as a service.

NOTE: A notification window is displayed, when the Internet Explorer Enhanced Security Configuration feature is enabled. To disable this feature, select the Turn off IE Enhanced Security Configuration check box on the Setup Type page.

If EM SDK is installed on the server along with Wyse Management Suite from a previous installation, the Teradici EM SDK components are updated automatically.

6.Select Typical as the Setup Type. Enter the new Database Credentials for the embedded databases. Also, enter the new

Administrator Credentials and click Next.

12 Installing Wyse Management Suite on private cloud

NOTE: The administrator credentials are required to log in to the Wyse Management Suite web console after the installation.

7.On the Configuration page, configure the shared folder and access rights for the CIFS user. The available options are:

●Use an Existing user—Select this option to validate credentials for the existing user.

●Create a New user—Select this option and enter the credentials to create a new user.

NOTE: If the Teradici EM SDK option is enabled on the Setup Type page, you can configure the port for the Teradici server on the Configuration page.

8.Select a path to install the software, and the path to install the local tenant file repository, and then click Next. The default path of the destination folder to install the software is C:\Program Files\DELL\WMS.

9.Click Next.

The Pre-Installation Summary page is displayed.

10.Ensure to select all the appropriate versions of TLS based on the support criteria of the devices being managed.

Figure 1. Configure Webserver TLS

NOTE: The WDA version lower than WDA_14.4.0.135_Unified, Import tool, and the 32-bit Merlin image are not compatible with TLSv1.1 and later. Select TLSv1.0 if the Wyse Management Suite environment has devices with older version of WDA, Import tool, or devices installed with 32-bit Merlin image.

11.Click Next to install the software.

The installer takes approximately 4 to 5 minutes to complete the installation. However, it may take longer if the dependent components such as VC-runtime are not installed on the system.

12.Click Launch to open the Wyse Management Suite web console.

13.On the web console, click Get Started.

Installing Wyse Management Suite on private cloud

13

Figure 2. Welcome page

14.Select your preferred license.

●If you select the license type as Standard, and then click Next to proceed with the standard Wyse Management Suite installation.

●If you select the license type as Pro, you must import a valid Wyse Management Suite license. To import the Wyse Management Suite license, enter the requested information to import license if your server has Internet connectivity. Also, you can generate the license key by logging in to Wyse Management Suite public cloud portal and entering the key into the license key field.

Figure 3. License type

14 Installing Wyse Management Suite on private cloud

Figure 4. License information

To export a license key from the Wyse Management Suite cloud portal, do the following:

a.Log in to the Wyse Management Suite cloud portal by using one of the following links:

●US data center—us1.wysemanagementsuite.com/ccm-web

●EU data center—eu1.wysemanagementsuite.com/ccm-web

b.Go to Portal Administration > Subscription.

Installing Wyse Management Suite on private cloud

15

Figure 5. Portal administration

c.Enter the number of thin client seats.

d.Click Export.

NOTE: To export the license, select , WMS 1.1 or WMS 1.0 from the drop-down list.

The summary page shows the details of the license after the license is successfully imported. 15. Enter your SMTP server information, and click Save.

NOTE: You can skip this screen and make changes later in the console.

16 Installing Wyse Management Suite on private cloud

Figure 6. Email alert

NOTE: You must enter valid SMTP server information to receive email notifications from the Wyse Management Suite.

16.Import your SSL certificate to secure communications with the Wyse Management Suite server. Enter the public, private, and Apache certificate and click the Import button. Importing the certificate takes three minutes to configure and restart Tomcat services. You can skip this screen and complete this setup or make changes later in the console by logging in to the Wyse Management Suite private cloud and importing from the Portal Administration page.

NOTE:

By default, the Wyse Management Suite imports the self-signed SSL certificate that is generated during the installation to secure communication between the client and the Wyse Management Suite server. If you do not import a valid certificate for your Wyse Management Suite server, a security warning message is displayed when you access the Wyse Management Suite from a machine other than the server where it is installed. This warning message is displayed because the self-signed certificate that is generated during installation is not signed by a Certificate Authority such as geotrust.com. You can either import a .pem or .pfx certificate.

Figure 7. Key or certificate value pair

Installing Wyse Management Suite on private cloud

17

Figure 8. PKCS-12

17.In the Device page, you can enable Enrollment Validation to enable administrators to control the manual and auto registration of thin clients to a group.

Figure 9. Enrollment validation

18.Click Save and then click Next.

19.Click Sign in to WMS.

The Dell Management Portal login page is displayed.

18 Installing Wyse Management Suite on private cloud

Figure 10. Sign in page

Figure 11. Dell Management Portal

NOTE: Licenses can be upgraded or extended at a later point from the Portal Administration page.

Topics:

Installing Wyse Management Suite on private cloud

19

•Logging in to Wyse Management Suite

•Functional areas of management console

•Configuring and managing thin clients

•Creating policy group and updating configuration

•Registering new thin client

Logging in to Wyse Management Suite

About this task

To log in to the management console, do the following:

Steps

1.If you are using Internet Explorer, disable the Internet Explorer Enhanced Security and the Compatibility View setting

2.Use a supported web browser on any machine with access to the internet, and access the private cloud edition of the Wyse Management Suite from https://<FQDN>/ccm-web. For example, https://wmsserver.domain.com/ccm-web, where, wmsserver.domain.com is the qualified domain name of the server.

3.Enter your user name and password.

4.Click Sign In

Functional areas of management console

The Wyse Management Suite console is organized into the following functional areas:

About this task

●The Dashboard page provides information about each functional area of the system.

●The Groups & Configs page employs a hierarchical group policy management for device configuration. Optionally, subgroups of the global group policy can be created to categorize devices according to corporate standards. For example, devices may be grouped based on job functions, device type, bring-your-own-device, and so on.

●The Devices page enables you to view and manage devices, device types, and device-specific configurations.

●The Apps & Data page provides management of device applications, operating system images, policies, certificate files, logos, and wallpaper images.

●The Rules page enables you to add, edit, and enable or disable rules such as auto grouping and alert notifications.

●The Jobs page enables you to create jobs for tasks such as reboot, WOL, and application or image policy that need to be deployed on registered devices.

●The Events page enables you to view and audit system events and alerts.

●The Users page enables local users, and users imported from the Active Directory to be assigned global administrator, group administrator, and viewer roles to log in to Wyse Management Suite. Users are given permissions to perform operations based on the roles assigned to them.

●The Portal Administration page enables administrators to configure various system settings, such as local repository configuration, license subscription, active directory configuration, and two-factor authentication. For more information, see

Dell Wyse Management Suite Administrator’s Guide at support.dell.com.

Configuring and managing thin clients

Configuration management—Wyse Management Suite supports a hierarchy of groups and subgroups. Groups can be created manually or automatically based on rules defined by the system administrator. You can organize based on the functional groups, for example marketing, sales, and engineering, or based on the location hierarchy, for example, country, state, and city.

NOTE:

20 Installing Wyse Management Suite on private cloud

In the pro edition, system administrators can add rules to create groups. They can also assign devices to an existing group depending on the device attributes such as subnet, time zone, and location.

You can also configure the following:

●Settings or policies that apply to all devices in the tenant account which are set at the Default Policy group. These settings and policies are the global set of parameters that all groups and subgroups inherit from.

●Settings or parameters that are configured at lower-level groups take precedence over the settings that were configured at the parent or higher-level groups.

●Parameters that are specific to a particular device which can be configured from the Device Details page. These parameters, like lower-level groups, take precedence over the settings configured in the higher-level groups.

Configuration parameters are deployed to all devices in that group and all the subgroups, when the administrator creates and publishes the policy.

After a configuration is published and propagated to the devices, the settings are not sent again to the devices until the administrator makes a change. New devices that are registered, receive the configuration policy that is effective for the group to which it was registered. This includes the parameters inherited from the global group and intermediate level groups.

Configuration policies are published immediately, and cannot be scheduled for a later time. Few policy changes, for example display settings, may force a reboot.

Application and operating system image deployment—Applications and operating system image updates can be deployed from the Apps & Data tab. Applications are deployed based on the policy groups.

NOTE: Advanced application policy allows you to deploy an application to the current and all subgroups based on your requirement. Operating system images can be deployed to the current group only.

Wyse Management Suite supports standard and advanced application policies. A standard application policy allows you to install a single application package. You need to reboot the device before and after each application installation. With an advanced application policy, multiple application packages can be installed with only two reboots. This feature is available only in the pro edition. Advanced application policies also support execution of pre and post installation scripts that may be needed to install a particular application.

You can configure standard and advanced application policies to be applied automatically when a device is registered with Wyse Management Suite or when a device is moved to a new group.

Deployment of application policies and operating system images to thin clients can be scheduled immediately or later based on the device time zone or any other specified time zone.

Inventory of devices—This option can be located by clicking the Devices tab. By default, this option displays a paginated list of all the devices in the system. The administrator can choose to view a subset of devices by using various filter criteria, such as groups or subgroups, device type, operating system type, status, subnet, and platform or time zone.

To navigate to the Device Details page for that device, click the device entry listed on this page. All the details of the device are displayed.

The Device Details page also displays all the configuration parameters that are applicable to that device, and also the group level at which each parameter is applied.

This page also enables the administrators to set configuration parameters that are specific to that device by enabling the Device Exceptions button. Parameters configured in this section override any parameters that were configured at the groups and/or global level.

Reports—Administrators can generate and view canned reports based on the predefined filters. To generate canned reports, click the Reports tab on the Portal Administration page

Mobile application—Administrator can receive alert notifications and manage devices using mobile application available for the Android devices. To download the mobile application and the quick start guide, click the Alerts and Classification tab on the

Portal Administration page.

Creating policy group and updating configuration

To create a policy and to update the configuration, do the following:

1.Log in as an administrator.

2.To create a policy group, do the following:

a. Select Groups & Configs, and click the + button on the left pane.

Installing Wyse Management Suite on private cloud

21