Dell Wyse Configuration User Manual

Dell Wyse Configuration

(WCM) Manager

Release 1.3.0.0

Administrator’s Guide

Notes

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

____________________

Trademarks used in this text: Dell™, the Dell logo, vW orkspace Inc. Microsoft Embedded Standard 8, Windo ws Server trademarks of Microsoft Corporation in the United States and/or other countries. Citrix XenServer in the United States and/or other countries. VMware vSphere countries. .

2013 - 10

,Windows® Embedded Standard 2009, Wi ndows® Embedded Standard 7, Windows®

and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc.

are registered trademarks or trademarks of VMware, Inc. in the United States or other

, and Internet Explorer®, are either trademarks or registered

, Virtual SMP®, vMotion®, vCenter® and

, and Wys e® are trademarks of Dell

, Xen®,

Contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . 7

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 7

Key Features

. . . . . . . . . . . . . . . . . . . . . . . . 8

What’s New . . . . . . . . . . . . . . . . . . . . . . . . 9

Supported Dell Wyse Thin Client Systems Supported Operating Systems

. . . . . . . . . . . . . . 13

. . . . . . . 11

Dell Wyse Technical Support . . . . . . . . . . . . . . 13

Introduction

Dell Wyse Configuration Manager (WCM) is an innovative self-configuring client technology for the cloud and Dell Wyse Enhanced Embedded virtual desktop environments. WCM provides a simple solution to create and apply configuration files to Dell Wyse thin clients running supported Microsoft Windows Embedded operating systems.

WCM is mainly used by IT Administrators who create configuration files using a simple standalone GUI or capture them from an already configured Dell Wyse thin client running a supported Windows Embedded operating system. The thin client system connects to the remote file folder location that contains the configuration file and downloads the same to update the configuration. WCM enables configuration of multitude of thin clients without a management server.

This guide is intended for administrators of Wyse thin clients running WES2009, WES7, WES7p, or WE8S. It provides the necessary information for using the tool to create and apply configuration files to Wyse thin clients.

The supported Windows Embedded operating systems are:

• Wyse Embedded Standard 200 9 (WES2009)

• Wyse Enhanced Microsoft Windows Embedded Standard 7 (WES7)

• Wyse Enhanced Microsoft Windows Embedded Standard 7 p (WES7p)

• Wyse Enhanced Microsoft Windows Embedded 8 Standard(WE8S) (32bit and 64-bit)

Overview

WCM helps you to easily deploy thin client configurations either manually or through a server environment and is an easy-to-use solution for supported Windows Embedded thin clients from Dell Wyse.

WCM consists of two components:

Introduction 7

•

WCM Application GUI

configuration files as well as edit existing configuration files. These files can be placed on an FTP server (for FTP) or on a Web server (Microsoft IIS Web server for HTTP or HTTPS) in order to be deployed on thin clients running the WCM Client.

•

WCM Client

the supported thin client systems by using the Dell Wyse Device Manager (WDM). After you log in to the thin client system, the downloads the latest configuration file and applies the configurations. As an administrator, you can also use the WCM Client Control Panel applet to export the current customized configurations of a thin client as a configuration file, and to manually import configuration files into the thin client.

You can deploy the WCM configuration files to your thin clients both automatically and manually. For more information, see

Configuration, Setting Up Manual Configuration, and Importing Thin Client Configurations

The following diagram describes the deploym ent of configuratio n fi les on a WCM thin client.

— is a client component that is pre-installed or deployed in

— is a standalone GUI to create new

WCM Client

Setting Up Automatic

Key Features

The WCM has the following features:

• Provides granular control to deploy: – Universal, or user-specific settings – Stationary or mobile thin clients – Local or remote devices

8 Introduction

• Provides the ability to: – Create configuration files from a standalone GUI or capture the

configuration from an alrea dy configured device – Maintain history of configurations – Update existing configurations or revert to previous configurations –Use the

Embedded thin clients to function as a simple-to-use, dedicated kiosk

for one of the following:

•Citrix Clients

• VMware View Clients

•vWorkspace Clients

• Microsoft RDS/RDP Clients

• Internet Explorer

– Use the Generic Appliance mode for any user-specified application.

Appliance mode

to configure one or more Windows

What’s New

The new features in this release of WCM are:

• Support for thin clients running WE8S (32 bit and 64 bit)

• Support for Appliance Mode for any user-specified application (Generic Appliance Mode)

• Support for configuring Quest vWorkspace clients

• Support for creating Internet Explorer URL shortcuts on the desktop for the selected favorites

• Support for configuring an Exit button on the Citrix Enterprise Receiver Appliance Mode in the Published Apps or Desktops dialog box. This button enables you to exit from the Appliance Mode

Introduction 9

• Support for the user to exit, log off, shut down or restart from the client while in Appliance Mode. This feature is also supported for other Citrix XenDesktop and VMware Horizon View Appliance Mode applications with some limitations. This release also supports the ability to configure the exit buttons and shortcuts per user.

• Support to configure share drives from the WCM Client. You can add or remove share drive connections and also map the remote machine drive by using Share Drive.

• Single sign-on (SSO) for domain joined devices. This version of WCM provides the single sign on feature for domain joined devices to connect using RDP, VMware View, Citrix Xenapp.

• Support for Adobe Flash Player settings. You can use the WCM 1.3 Client to configure Adobe Flash player for Citrix sessions.

–

Flash Remoting

the user device.

–

Server Http Cookies

HTTP cookies with the server-side in order to download HTTP cookies from the server.

–

Server Side Content Fetching:

Flash Redirection downloads Adobe Flash content to the user device and plays the content.

–

URL rewriting rules for client-side content fetching:

an attempt to obtain Flash content using the URL rewriting rules for client-side content fetching setting which is a second generation Flash Redirection feature.

• Removal of WebDAV dependency for both HTTP and HTTPS protocol to download the configuration files or resource files.

• Ability to block or unblock the popups on a Citrix Session when connecting to a full screen ICA session on the WCM Client.

• Support for RDP 8 settings.

Exit

button for all Appliance Modes applications. This allows

: Enables HDX Media Stream Flash Redirection on

: Enables synchronization of the client-side

By default, the HDX Media Stream

One can redirect

10 Introduction

• WCM 1.3 client supports RDP8 and its new features. The settings given below are supported for RDP8 functionality by WCM.

– Detect Connection Quality automatically – Remote Desktop Gateway KDC proxy and Edit box option for KDC

Proxy Name

– Enable Workspace Reconnect

• Ability to configure Citrix Standard Receiver using the WCM Client.

• Enhanced speed of download and applying of configuration on the thin client systems.

Supported Dell Wyse Thin Client Systems

WCM is supported on the following thin client systems that run:

• Wyse Enhanced MicrosoftWindows Embedded Standard 2009 build 684, 685, 686, 703, 704, 716, 718, 719, 720, 723, 716, 727 or later:

– C90LEW –D90DW – R90LW – R90LEW – R90LW Fiber-NIC Ready –V90LEW –X90cw –X90mw –X90LW –X90LeW –Z90DW –Z90SW

Introduction 11

• Wyse Enhanced MicrosoftWindows Embedded Standard 7 build 818, 827, 830, 832, 833, 846, 858 or later:

– C90LE7 –D90D7 –D90Q7 –R90L7 –R90LE7 –X90C7 –X90M7 – Z90D7 – Z90DE7 – Z90S7 – Z90Q7

• Wyse Enhanced MicrosoftWindows Embedded Standard 7p build 850 or later:

–X90M7p – Z90D7p – Z90DE7p

• Wyse Enhanced Microsoft Windows Embedded 8 Standard build 904, 907, and 908:

–D90D8 –D90D8x –D90Q8 – Z90D8 – Z90D8x – Z90Q8

12 Introduction

NOTE: If you have thin clients running earlier builds where the WCM Client was not

pre-installed on your thin client, you can:

- Re-image the thin clients with the latest firmware to include the WCM Client in those builds.

- Use WDM to push the WCM Client package to each thin client.

- Install the WCM Client manually. Ensure that you disable the File Based Write Filter on the thin client before installing the WCM Client.

Supported Operating Systems

WCM is supported on Dell Wyse thin clients running the following operating systems:

• WE8S (32-bit and 64-bit)

•WES7P

•WES 7

• WES 2009

Dell Wyse Technical Support

To access Dell Wyse technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Dell Wyse Self-Service Center at http://support.wyse.com/selfservice.html or call Customer Support at 1-800-800-WYSE (toll fr ee in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

To access international support, visit http://www.wyse.com/global.

Dell Wyse Online Community

Wyse maintains an online community where users of our products can seek and exchange information on user forums. Visit the W yse Online Community forums at: http://community.wyse.com/forum.

14 Introduction

Installing and Configuring Dell Wyse Configuration Manager (WCM)

This section provides information about installing and configuring WCM in your environment. Depending on your environment and intended deployment, you can choose one of the following:

•

Server Deployment

HTTP, or HTTPS servers and intend to create configuration files that thin clients can access automatically to update themselves.

•

Manual Deployment

to create configuration files that thin client systems can access locally to update themselves manually using the Import feature of the WCM Client Control Panel applet on the thin client system.

Pre-requisites to Install WCM

The pre-requisites mentioned in this section are applicable to both manual and server deployment modes.

To install WCM on a server, ensure that the server meets the following requirements:

Ensure that the following hardware requirements are met on the server: –

CPU

— A minimum of 1 GHz Intel or AMD X86. We recommend a

2.4 GHz Dual Core Intel or AMD X86 CPU.

–

RAM

— A minimum of 512 MB. We recommend 2GB.

–

Free Space

720 MB. The actual free space required depends on:\

• The number and size of the configuration files you store

• The number of thin client devices you manage

— if you want a server environment that uses FTP,

— if you want a non-server environment and intend

— A minimum of 500 MB. We recommend a free space of

Installing and Configuring Dell Wyse Configuration Man-

Install the supported operating system on the server for the WCM Application. The supported operating systems are:

– Windows 7 Professional Enterprise Edition – Windows Server 2008 – Windows Server 2008 R2 – Windows Server 2003 – Windows Server 2003 R2 The supported operating system languages to install the WCM

Application are: – Chinese Simplified

–English –French –German –Japanese –Spanish –Russian

Install Microsoft .NET framework 3.5 or higher on the server .

Ensure that Internet Information Services (IIS) version 6.0, 7.0, or 7.5 is installed.

Ensure that all required communication ports are available and open for proper communication between servers, routers, and switches. The server port requirements for FTP, HTTP, and HTTPS are:

– FTP – Port 21 with defaults – HTTP – Port 80 with defaults – HTTPS – Port 443 with defaults

NOTE: Steps 4 and 5 are not required for Manual Deployment.

16 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Downloading and Installing WCM

Downloading WCM

The WCM software package includes:

• The installer for WCM Server Application

• The installer for locally installing the WCM Client on an individual thin client.

• Packages for r emotely deploying the WCM Client onto multiple thin clients using Dell Wyse Device Manager (WDM).

To download the WCM software package:

Launch the internet browser and navigate to the Dell Wyse support site at

http://www.dellwyse.com/serviceandsupport/support/downloads.asp.

Select

Wyse Configuration Manager

Active

drop-down box.

Click

Search.

Click the latest version of the WCM build. The EULA page is displayed.

Select the

Navigate to the location where you want to save the .zip file that contains the WCM installer.

After you download the .zip file, extract the contents.

The downloads for WCM are displayed.

I Agree

option and click

from the

Next.

Product Downloads



Installing WCM Server Application

To install the WCM server application, run the Wyse Configuration Manager Application.msi file and follow the wizard to install the application. The default location for installation is C:\Program Files\Wyse\WCM\Application.

Installing and Configuring Dell Wyse Configuration Manager (WCM) 17

Installing WCM Client

The WCM Client is included in supported Windows Embedded thin clients. To update them you can:

• Install them manually on each thin client, as an administrator .

• Deploy them remotely, to multiple thin clients, using the Dell Wyse Device Manager (WDM). Register the WCM Client into WDM and then deploy it to multiple devices remotely. For more information on r egistering the WCM Client into WDM, see the

To install the WCM Client manually:

Disable the file based write filter (FBWF).

Run the follow the wizard to install the WCM client.

Restart the thin client system when prompted.

When the installation is complete, re-nable the FBWF. The WCM service does not work when the FBWF is disabled as it does not download and apply the XML configuration file.

Wyse Configuration Manager Agent_LaunchPad.exe

WDM Administrator’s Guide

file and

The WCM Environment

The WCM environment consists of the following components:

•

Repository Server

are copied and the WCM GUI is installed.

— This is the server where the WCM configuration files

NOTE: You can install the WCM GUI on a separate server and store the WCM

configuration files on a separate server.

•

DNS/DHCP Server

Name Server (DNS) or the Domain Host Configuration Protocol(DHCP). DNS or DHCP settings are used by the WCM client to find the Repository server with WCM configuration files. For more information, see Discovery Settings for the WCM Server.

•

WCM Client Software on Thin Client Systems

clients with WCM Client software, which download the configuration files from the repository server.

For WCM to work, you need to configure each of the components.

18 Installing and Configuring Dell Wyse Configuration Manager (WCM)

— This is the server where you configure the Domain

— These are the thin

Configuring the Repository Server

Configuring the Repository Server on a Windows 2003/Windows 2003 R2 Server

On the Start menu, go to click

Add/Remove Windows Components.

Select

Application Server

Details

In the

Application Server

(IIS)

and click

In the

Internet Information Services (IIS) Protocol (FTP) Service WorldWide Web Service

Click OK to go back to the go back to the

Click

Navigate to directory structure under them:

–Wyse

•WE8S

•WES

•WES7

Details

Windows Components Wizard

to install IIS.

C:\inetpub\ftproot\

Control Panel

in the

window, select

Internet Information Services Manager

Application Server

directory and create the following

Add or Remove Programs

Windows Components Wizard

Internet Information Services

window, select

window, and OK again to

File Transfer

and

and click

, and

Installing and Configuring Dell Wyse Configuration Manager (WCM) 19

Launch IIS Manager, select



Virtual Directory

In the

Virtual Directory Creation Wizard

and click

Navigate to the physical location of the Wyse folder structure that you

created in step 8. For example,

Click

Enter the type of access to the folder such as

Click

to complete the wizard. The virtual directory is created

Default Web Site,

on the menu.

C:\inetpub\ftproot\.

with the Wyse folder structure.

V erify the FTP virtual dir ectory structure under

Site

. It is automatically created.

Right-click

In the

Default FTP Site

and select

Default FTP Site Properties

window, click the

tab to verify the virtual directory.

Set up the ports for FTP, HTTP, and HTTPS.

Setting up the FTP port on a Windows 2003 Server

Launch IIS Manager, right click

Select

New FTP Site

click

Next.

Type

WCM

Description,

The default

Port

number is displayed as 21. Leave the default port

on the menu. In the

Default FTP

and click

Next.

number.

Under

Enter the IP address to use for this FTP site

and click

Leave the default settings for

Browse to the FTP Directory (

Enter access to the FTP Directory and click

Next.

FTP User Isolation

C:\inetpub\ftproot\

right click and select

, enter

WCM

under

New

Alias

Read, Write, Browse

FTP Site s

Properties

Default FTP

on the menu.

Home Directory

FTP Site Creation Wizard

leave the default value

and click

) and click

to complete the setup

Next.

etc.

20 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Setting up the HTTP and HTTPs Ports on a Windows 2003 Server

Launch IIS Manager, select

Select

New Web Site

click

Next.

Type

WCM

Description,

The default

Port

number is displayed as 80. Leave the default port

Default Web Site

on the menu. In the

and click

Next.

and right click.

Web Site Creation Wizard

number. This is the default HTTP port.

Under

Enter the IP address to use for this FTP site

and click

Browse to the website home directory

Enter access to the website home directory and click setup

To configure the HTTPS port:

Next.

C:\inetpub\ftproot\

Right-click on the newly created website, and select

leave the default value

menu.

In the

Properties

window, on the

Web Site

tab, enter the

443.

Click the

Communications

In the

(SSL)

Click

Directory Security

section.

Secure Communication

and click

Server Certificate

OK.

to create an SSL certificate, if you have not

tab and click

window, select

Edit

in the

Require secure channel

downloaded a certificate for the server. For more information on creating an SSL certificate, see Microsoft KB article 228991 available at http://support.microsoft.com/kb/228991.

and click

Next.

to complete the

Properties

on the

SSL port

Secure

Installing and Configuring Dell Wyse Configuration Manager (WCM) 21

Configuring the Repository Server on a Windows 2008/Windows 2008 R2 Server

Launch the



Server Manager

Select launch the

Select option.

Click

Role Services Wizard

Select the

Navigate to create the following directory structure under them:

–Wyse

•WE8S

•WES

•WES7

Launch IIS Manager, right click

Configuring the Repository Server on a Windows 7 System

Click

Start Control Panel Programs and Features

Click

Turn Windows features on or off

dialog box.

Expand the additional categories of the IIS features.

Select the following options under IIS: –FTP Server – Web Management Tools –World Wide Web

Ensure that the

Services

Click OK to start the installation. After the installation completes, IIS is installed with a default configuration on Window 7.

Setting up the FTP Port on a Windows 7 System

Launch the IIS Manager.

Under

In the physical path as

Enter

Select the option

Select the

Select

Grant the

Internet Information Services (IIS)

WebDAV Publishing



Common HTTP Features

Connections

FTP Site Window

All Unassigned

No SSL Anonymous Allow access to All Users

Read

, right click

, enter

C:\inetpub\ftproot

under IP Address, and 21 under Port.

Start FTP Site Automatically

radio button and click

and

Basic Authentication

and

Write

permissions and click

option under

is unchecked.

Sites

and click

FTP

under

, and click

to launch the

Add FTP Site

FTP site name

Next.

Windows Features

option to display the

World Wide Web

, and enter the

Finish

24 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Setting up the HTTP and HTTPS Ports on a Windows 7 System

Launch the IIS Manager.

Under Connections, right click

Application

In the –

Alias Name

–

Physical Path

Click

Expand Compression under the WCM Directory and uncheck the options

Add Application

window, enter the following details:

– WCM

– C:\Inetpub\wwwroot

and go to the WCM Directory created under

Default Websites

and click on

Default Web Site

Enable Dynamic Content Compression and Enable Statis Content Compression.

Click

Apply

and confirm the IIS installation by typing

http://localhost

your browser.

Navigate back to the IIS

Click

Create Domain Certificate

display the

Enter significant values for all the fields and click

Create Certificate

Online Certificate Authority

On the

Online Certification Authority

Certification Authority

Enter a user friendly name such as HTTPS and click

Go to

Default Web Site

Select

Bindings

on the menu options.

Home Page

and click

Server Certificates.

on the right side of the window to

window.

to display the

Window.

box, select the

window, in the

Domain Certificate

Specify Online

Finish

on the IIS Manager and right click.

and click OK.

Add

Installing and Configuring Dell Wyse Configuration Manager (WCM) 25

+ 57 hidden pages

Dell Wyse Configuration User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Overview

Key Features

What’s New

Supported Dell Wyse Thin Client Systems

Supported Operating Systems

Dell Wyse Technical Support

Related Documentation and Services

Dell Wyse Online Community

Installing and Configuring Dell Wyse Configuration Manager (WCM)

Pre-requisites to Install WCM

Downloading and Installing WCM

Downloading WCM

Installing WCM Server Application

Installing WCM Client

The WCM Environment

Configuring the Repository Server

Configuring the Repository Server on a Windows 2003/Windows 2003 R2 Server

Configuring the Repository Server on a Windows 2008/Windows 2008 R2 Server

Configuring the Repository Server on a Windows 7 System