Dell Wyse Configuration User Manual

Download

Dell Wyse Configuration

(WCM) Manager

Release 1.3.0.0

Administrator’s Guide

Notes

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

____________________

Trademarks used in this text: Dell™, the Dell logo, vW orkspace Inc. Microsoft Embedded Standard 8, Windo ws Server trademarks of Microsoft Corporation in the United States and/or other countries. Citrix XenServer in the United States and/or other countries. VMware vSphere countries. .

2013 - 10

,Windows® Embedded Standard 2009, Wi ndows® Embedded Standard 7, Windows®

and XenMotion® are either registered trademarks or trademarks of Citrix Systems, Inc.

are registered trademarks or trademarks of VMware, Inc. in the United States or other

, and Internet Explorer®, are either trademarks or registered

, Virtual SMP®, vMotion®, vCenter® and

, and Wys e® are trademarks of Dell

, Xen®,

Contents

1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . 7

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 7

Key Features

. . . . . . . . . . . . . . . . . . . . . . . . 8

What’s New . . . . . . . . . . . . . . . . . . . . . . . . 9

Supported Dell Wyse Thin Client Systems Supported Operating Systems

. . . . . . . . . . . . . . 13

. . . . . . . 11

Dell Wyse Technical Support . . . . . . . . . . . . . . 13

Introduction

Dell Wyse Configuration Manager (WCM) is an innovative self-configuring client technology for the cloud and Dell Wyse Enhanced Embedded virtual desktop environments. WCM provides a simple solution to create and apply configuration files to Dell Wyse thin clients running supported Microsoft Windows Embedded operating systems.

WCM is mainly used by IT Administrators who create configuration files using a simple standalone GUI or capture them from an already configured Dell Wyse thin client running a supported Windows Embedded operating system. The thin client system connects to the remote file folder location that contains the configuration file and downloads the same to update the configuration. WCM enables configuration of multitude of thin clients without a management server.

This guide is intended for administrators of Wyse thin clients running WES2009, WES7, WES7p, or WE8S. It provides the necessary information for using the tool to create and apply configuration files to Wyse thin clients.

The supported Windows Embedded operating systems are:

• Wyse Embedded Standard 200 9 (WES2009)

• Wyse Enhanced Microsoft Windows Embedded Standard 7 (WES7)

• Wyse Enhanced Microsoft Windows Embedded Standard 7 p (WES7p)

• Wyse Enhanced Microsoft Windows Embedded 8 Standard(WE8S) (32bit and 64-bit)

Overview

WCM helps you to easily deploy thin client configurations either manually or through a server environment and is an easy-to-use solution for supported Windows Embedded thin clients from Dell Wyse.

WCM consists of two components:

Introduction 7

•

WCM Application GUI

configuration files as well as edit existing configuration files. These files can be placed on an FTP server (for FTP) or on a Web server (Microsoft IIS Web server for HTTP or HTTPS) in order to be deployed on thin clients running the WCM Client.

•

WCM Client

the supported thin client systems by using the Dell Wyse Device Manager (WDM). After you log in to the thin client system, the downloads the latest configuration file and applies the configurations. As an administrator, you can also use the WCM Client Control Panel applet to export the current customized configurations of a thin client as a configuration file, and to manually import configuration files into the thin client.

You can deploy the WCM configuration files to your thin clients both automatically and manually. For more information, see

Configuration, Setting Up Manual Configuration, and Importing Thin Client Configurations

The following diagram describes the deploym ent of configuratio n fi les on a WCM thin client.

— is a client component that is pre-installed or deployed in

— is a standalone GUI to create new

WCM Client

Setting Up Automatic

Key Features

The WCM has the following features:

• Provides granular control to deploy: – Universal, or user-specific settings – Stationary or mobile thin clients – Local or remote devices

8 Introduction

• Provides the ability to: – Create configuration files from a standalone GUI or capture the

configuration from an alrea dy configured device – Maintain history of configurations – Update existing configurations or revert to previous configurations –Use the

Embedded thin clients to function as a simple-to-use, dedicated kiosk

for one of the following:

•Citrix Clients

• VMware View Clients

•vWorkspace Clients

• Microsoft RDS/RDP Clients

• Internet Explorer

– Use the Generic Appliance mode for any user-specified application.

Appliance mode

to configure one or more Windows

What’s New

The new features in this release of WCM are:

• Support for thin clients running WE8S (32 bit and 64 bit)

• Support for Appliance Mode for any user-specified application (Generic Appliance Mode)

• Support for configuring Quest vWorkspace clients

• Support for creating Internet Explorer URL shortcuts on the desktop for the selected favorites

• Support for configuring an Exit button on the Citrix Enterprise Receiver Appliance Mode in the Published Apps or Desktops dialog box. This button enables you to exit from the Appliance Mode

Introduction 9

• Support for the user to exit, log off, shut down or restart from the client while in Appliance Mode. This feature is also supported for other Citrix XenDesktop and VMware Horizon View Appliance Mode applications with some limitations. This release also supports the ability to configure the exit buttons and shortcuts per user.

• Support to configure share drives from the WCM Client. You can add or remove share drive connections and also map the remote machine drive by using Share Drive.

• Single sign-on (SSO) for domain joined devices. This version of WCM provides the single sign on feature for domain joined devices to connect using RDP, VMware View, Citrix Xenapp.

• Support for Adobe Flash Player settings. You can use the WCM 1.3 Client to configure Adobe Flash player for Citrix sessions.

–

Flash Remoting

the user device.

–

Server Http Cookies

HTTP cookies with the server-side in order to download HTTP cookies from the server.

–

Server Side Content Fetching:

Flash Redirection downloads Adobe Flash content to the user device and plays the content.

–

URL rewriting rules for client-side content fetching:

an attempt to obtain Flash content using the URL rewriting rules for client-side content fetching setting which is a second generation Flash Redirection feature.

• Removal of WebDAV dependency for both HTTP and HTTPS protocol to download the configuration files or resource files.

• Ability to block or unblock the popups on a Citrix Session when connecting to a full screen ICA session on the WCM Client.

• Support for RDP 8 settings.

Exit

button for all Appliance Modes applications. This allows

: Enables HDX Media Stream Flash Redirection on

: Enables synchronization of the client-side

By default, the HDX Media Stream

One can redirect

10 Introduction

• WCM 1.3 client supports RDP8 and its new features. The settings given below are supported for RDP8 functionality by WCM.

– Detect Connection Quality automatically – Remote Desktop Gateway KDC proxy and Edit box option for KDC

Proxy Name

– Enable Workspace Reconnect

• Ability to configure Citrix Standard Receiver using the WCM Client.

• Enhanced speed of download and applying of configuration on the thin client systems.

Supported Dell Wyse Thin Client Systems

WCM is supported on the following thin client systems that run:

• Wyse Enhanced MicrosoftWindows Embedded Standard 2009 build 684, 685, 686, 703, 704, 716, 718, 719, 720, 723, 716, 727 or later:

– C90LEW –D90DW – R90LW – R90LEW – R90LW Fiber-NIC Ready –V90LEW –X90cw –X90mw –X90LW –X90LeW –Z90DW –Z90SW

Introduction 11

• Wyse Enhanced MicrosoftWindows Embedded Standard 7 build 818, 827, 830, 832, 833, 846, 858 or later:

– C90LE7 –D90D7 –D90Q7 –R90L7 –R90LE7 –X90C7 –X90M7 – Z90D7 – Z90DE7 – Z90S7 – Z90Q7

• Wyse Enhanced MicrosoftWindows Embedded Standard 7p build 850 or later:

–X90M7p – Z90D7p – Z90DE7p

• Wyse Enhanced Microsoft Windows Embedded 8 Standard build 904, 907, and 908:

–D90D8 –D90D8x –D90Q8 – Z90D8 – Z90D8x – Z90Q8

12 Introduction

NOTE: If you have thin clients running earlier builds where the WCM Client was not

pre-installed on your thin client, you can:

- Re-image the thin clients with the latest firmware to include the WCM Client in those builds.

- Use WDM to push the WCM Client package to each thin client.

- Install the WCM Client manually. Ensure that you disable the File Based Write Filter on the thin client before installing the WCM Client.

Supported Operating Systems

WCM is supported on Dell Wyse thin clients running the following operating systems:

• WE8S (32-bit and 64-bit)

•WES7P

•WES 7

• WES 2009

Dell Wyse Technical Support

To access Dell Wyse technical resources, visit http://www.wyse.com/support. If you still have questions, you can submit your questions using the Dell Wyse Self-Service Center at http://support.wyse.com/selfservice.html or call Customer Support at 1-800-800-WYSE (toll fr ee in U.S. and Canada). Hours of operation are from 6:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

To access international support, visit http://www.wyse.com/global.

Dell Wyse Online Community

Wyse maintains an online community where users of our products can seek and exchange information on user forums. Visit the W yse Online Community forums at: http://community.wyse.com/forum.

14 Introduction

Installing and Configuring Dell Wyse Configuration Manager (WCM)

This section provides information about installing and configuring WCM in your environment. Depending on your environment and intended deployment, you can choose one of the following:

•

Server Deployment

HTTP, or HTTPS servers and intend to create configuration files that thin clients can access automatically to update themselves.

•

Manual Deployment

to create configuration files that thin client systems can access locally to update themselves manually using the Import feature of the WCM Client Control Panel applet on the thin client system.

Pre-requisites to Install WCM

The pre-requisites mentioned in this section are applicable to both manual and server deployment modes.

To install WCM on a server, ensure that the server meets the following requirements:

Ensure that the following hardware requirements are met on the server: –

CPU

— A minimum of 1 GHz Intel or AMD X86. We recommend a

2.4 GHz Dual Core Intel or AMD X86 CPU.

–

RAM

— A minimum of 512 MB. We recommend 2GB.

–

Free Space

720 MB. The actual free space required depends on:\

• The number and size of the configuration files you store

• The number of thin client devices you manage

— if you want a server environment that uses FTP,

— if you want a non-server environment and intend

— A minimum of 500 MB. We recommend a free space of

Installing and Configuring Dell Wyse Configuration Man-

Install the supported operating system on the server for the WCM Application. The supported operating systems are:

– Windows 7 Professional Enterprise Edition – Windows Server 2008 – Windows Server 2008 R2 – Windows Server 2003 – Windows Server 2003 R2 The supported operating system languages to install the WCM

Application are: – Chinese Simplified

–English –French –German –Japanese –Spanish –Russian

Install Microsoft .NET framework 3.5 or higher on the server .

Ensure that Internet Information Services (IIS) version 6.0, 7.0, or 7.5 is installed.

Ensure that all required communication ports are available and open for proper communication between servers, routers, and switches. The server port requirements for FTP, HTTP, and HTTPS are:

– FTP – Port 21 with defaults – HTTP – Port 80 with defaults – HTTPS – Port 443 with defaults

NOTE: Steps 4 and 5 are not required for Manual Deployment.

16 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Downloading and Installing WCM

Downloading WCM

The WCM software package includes:

• The installer for WCM Server Application

• The installer for locally installing the WCM Client on an individual thin client.

• Packages for r emotely deploying the WCM Client onto multiple thin clients using Dell Wyse Device Manager (WDM).

To download the WCM software package:

Launch the internet browser and navigate to the Dell Wyse support site at

http://www.dellwyse.com/serviceandsupport/support/downloads.asp.

Select

Wyse Configuration Manager

Active

drop-down box.

Click

Search.

Click the latest version of the WCM build. The EULA page is displayed.

Select the

Navigate to the location where you want to save the .zip file that contains the WCM installer.

After you download the .zip file, extract the contents.

The downloads for WCM are displayed.

I Agree

option and click

from the

Next.

Product Downloads



Installing WCM Server Application

To install the WCM server application, run the Wyse Configuration Manager Application.msi file and follow the wizard to install the application. The default location for installation is C:\Program Files\Wyse\WCM\Application.

Installing and Configuring Dell Wyse Configuration Manager (WCM) 17

Installing WCM Client

The WCM Client is included in supported Windows Embedded thin clients. To update them you can:

• Install them manually on each thin client, as an administrator .

• Deploy them remotely, to multiple thin clients, using the Dell Wyse Device Manager (WDM). Register the WCM Client into WDM and then deploy it to multiple devices remotely. For more information on r egistering the WCM Client into WDM, see the

To install the WCM Client manually:

Disable the file based write filter (FBWF).

Run the follow the wizard to install the WCM client.

Restart the thin client system when prompted.

When the installation is complete, re-nable the FBWF. The WCM service does not work when the FBWF is disabled as it does not download and apply the XML configuration file.

Wyse Configuration Manager Agent_LaunchPad.exe

WDM Administrator’s Guide

file and

The WCM Environment

The WCM environment consists of the following components:

•

Repository Server

are copied and the WCM GUI is installed.

— This is the server where the WCM configuration files

NOTE: You can install the WCM GUI on a separate server and store the WCM

configuration files on a separate server.

•

DNS/DHCP Server

Name Server (DNS) or the Domain Host Configuration Protocol(DHCP). DNS or DHCP settings are used by the WCM client to find the Repository server with WCM configuration files. For more information, see Discovery Settings for the WCM Server.

•

WCM Client Software on Thin Client Systems

clients with WCM Client software, which download the configuration files from the repository server.

For WCM to work, you need to configure each of the components.

18 Installing and Configuring Dell Wyse Configuration Manager (WCM)

— This is the server where you configure the Domain

— These are the thin

Configuring the Repository Server

Configuring the Repository Server on a Windows 2003/Windows 2003 R2 Server

On the Start menu, go to click

Add/Remove Windows Components.

Select

Application Server

Details

In the

Application Server

(IIS)

and click

In the

Internet Information Services (IIS) Protocol (FTP) Service WorldWide Web Service

Click OK to go back to the go back to the

Click

Navigate to directory structure under them:

–Wyse

•WE8S

•WES

•WES7

Details

Windows Components Wizard

to install IIS.

C:\inetpub\ftproot\

Control Panel

in the

window, select

Internet Information Services Manager

Application Server

directory and create the following

Add or Remove Programs

Windows Components Wizard

Internet Information Services

window, select

window, and OK again to

File Transfer

and

and click

, and

Installing and Configuring Dell Wyse Configuration Manager (WCM) 19

Launch IIS Manager, select



Virtual Directory

In the

Virtual Directory Creation Wizard

and click

Navigate to the physical location of the Wyse folder structure that you

created in step 8. For example,

Click

Enter the type of access to the folder such as

Click

to complete the wizard. The virtual directory is created

Default Web Site,

on the menu.

C:\inetpub\ftproot\.

with the Wyse folder structure.

V erify the FTP virtual dir ectory structure under

Site

. It is automatically created.

Right-click

In the

Default FTP Site

and select

Default FTP Site Properties

window, click the

tab to verify the virtual directory.

Set up the ports for FTP, HTTP, and HTTPS.

Setting up the FTP port on a Windows 2003 Server

Launch IIS Manager, right click

Select

New FTP Site

click

Next.

Type

WCM

Description,

The default

Port

number is displayed as 21. Leave the default port

on the menu. In the

Default FTP

and click

Next.

number.

Under

Enter the IP address to use for this FTP site

and click

Leave the default settings for

Browse to the FTP Directory (

Enter access to the FTP Directory and click

Next.

FTP User Isolation

C:\inetpub\ftproot\

right click and select

, enter

WCM

under

New

Alias

Read, Write, Browse

FTP Site s

Properties

Default FTP

on the menu.

Home Directory

FTP Site Creation Wizard

leave the default value

and click

) and click

to complete the setup

Next.

etc.

20 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Setting up the HTTP and HTTPs Ports on a Windows 2003 Server

Launch IIS Manager, select

Select

New Web Site

click

Next.

Type

WCM

Description,

The default

Port

number is displayed as 80. Leave the default port

Default Web Site

on the menu. In the

and click

Next.

and right click.

Web Site Creation Wizard

number. This is the default HTTP port.

Under

Enter the IP address to use for this FTP site

and click

Browse to the website home directory

Enter access to the website home directory and click setup

To configure the HTTPS port:

Next.

C:\inetpub\ftproot\

Right-click on the newly created website, and select

leave the default value

menu.

In the

Properties

window, on the

Web Site

tab, enter the

443.

Click the

Communications

In the

(SSL)

Click

Directory Security

section.

Secure Communication

and click

Server Certificate

OK.

to create an SSL certificate, if you have not

tab and click

window, select

Edit

in the

Require secure channel

downloaded a certificate for the server. For more information on creating an SSL certificate, see Microsoft KB article 228991 available at http://support.microsoft.com/kb/228991.

and click

Next.

to complete the

Properties

on the

SSL port

Secure

Installing and Configuring Dell Wyse Configuration Manager (WCM) 21

Configuring the Repository Server on a Windows 2008/Windows 2008 R2 Server

Launch the



Server Manager

Select launch the

Select option.

Click

Role Services Wizard

Select the

Navigate to create the following directory structure under them:

–Wyse

•WE8S

•WES

•WES7

Launch IIS Manager, right click

Configuring the Repository Server on a Windows 7 System

Click

Start Control Panel Programs and Features

Click

Turn Windows features on or off

dialog box.

Expand the additional categories of the IIS features.

Select the following options under IIS: –FTP Server – Web Management Tools –World Wide Web

Ensure that the

Services

Click OK to start the installation. After the installation completes, IIS is installed with a default configuration on Window 7.

Setting up the FTP Port on a Windows 7 System

Launch the IIS Manager.

Under

In the physical path as

Enter

Select the option

Select the

Select

Grant the

Internet Information Services (IIS)

WebDAV Publishing



Common HTTP Features

Connections

FTP Site Window

All Unassigned

No SSL Anonymous Allow access to All Users

Read

, right click

, enter

C:\inetpub\ftproot

under IP Address, and 21 under Port.

Start FTP Site Automatically

radio button and click

and

Basic Authentication

and

Write

permissions and click

option under

is unchecked.

Sites

and click

FTP

under

, and click

to launch the

Add FTP Site

FTP site name

Next.

Windows Features

option to display the

World Wide Web

, and enter the

Finish

24 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Setting up the HTTP and HTTPS Ports on a Windows 7 System

Launch the IIS Manager.

Under Connections, right click

Application

In the –

Alias Name

–

Physical Path

Click

Expand Compression under the WCM Directory and uncheck the options

Add Application

window, enter the following details:

– WCM

– C:\Inetpub\wwwroot

and go to the WCM Directory created under

Default Websites

and click on

Default Web Site

Enable Dynamic Content Compression and Enable Statis Content Compression.

Click

Apply

and confirm the IIS installation by typing

http://localhost

your browser.

Navigate back to the IIS

Click

Create Domain Certificate

display the

Enter significant values for all the fields and click

Create Certificate

Online Certificate Authority

On the

Online Certification Authority

Certification Authority

Enter a user friendly name such as HTTPS and click

Go to

Default Web Site

Select

Bindings

on the menu options.

Home Page

and click

Server Certificates.

on the right side of the window to

window.

to display the

Window.

box, select the

window, in the

Domain Certificate

Specify Online

Finish

on the IIS Manager and right click.

and click OK.

Add

Installing and Configuring Dell Wyse Configuration Manager (WCM) 25

In the

Site Bindings

displayed.

Select

https

The default number.

Under SSL certificate, select the SSL certificate that you have downloaded for the system. For more information on creating an SSL certificate, see Microsoft KB article 228991 available at

http://support.microsoft.com/kb/228991.

Click

OK.

Confirm the IIS installation by typing

window, click

under

Type

Port

number is displayed as

Add.

The

Add Site Binding

443

https://localhost

window is

. Leave the default port

in your browser.

Discovery Settings for the WCM Server

When the WCM client starts after log in it searches network services (DNS and DHCP) for an FTP/HTTP/HTTPS server to download the file, or uses a locally available file on the device. The process by which the configuration files are obtained by the WCM agent on the thin client is in the following order:

DNS Service Record Lookup

DNS Hostname Lookup

DHCP Option Tags

DNS Service Record Lookup

The DNS Service Record Lookup method (also known as SRV record) obtains information about the WCM Repository Server and the configurations that utilize DNS. For e xa mple, the i nforma t ion and parameters are obtained from a DNS server. The method uses a Uniform Resource Locator (URL) for this purpose. For example, a URL obtained from the DNS server. Due to the restrictions on the data that can be specified for DNS service record and a DNS hostname record, it is assumed that the authentication (username/log in) used on the Repository Server is Anonymous.

26 Installing and Configuring Dell Wyse Configuration Manager (WCM)

In the DNS service record lookup, an administrator can configure the DNS server to provide the server and port number for a service that is referr ed to as _WCM._tcp. Multiple configuration repository server/port values can be provided. The WCM agent accesses them in order, according to the weight and priority associated with each entry.

Since the DNS server may not supply a protocol string associated with each server/port entry, the WCM agent determines the protocol based on the port specified. F o r example, if port 80 is specified, the WCM agent determines that the protocol being used is HTTP. If the DNS service record lookup for

_WCM._tcp <full domain> fails, the WCM agent attempts _WCM._tcp <sub-domain> and so on upon further failures. For example, if the domain

name is x.y.z, the WCM agent issues a DNS service location lookup using the following names in the order shown until the DNS server returns a valid answer:

_ WCM._tcp.x.y.z

2 _ WCM._tcp.y.z 3 _ WCM._tcp.z

Configuring the DNS Service Lookup

For more information on installing DNS on a Windows 2003 Server, go to

http://support.microsoft.com/kb/814591.

For more information on installing DNS on a Windows 2008 Server, go to

http://technet.microsoft.com/en-us/library/cc725925.aspx.

To configure the DNS Service (SRV) lookup:

Open the DNS Manager after installing the DNS Server.

Under the

Domain,

right click and select

Other New Records

Installing and Configuring Dell Wyse Configuration Manager (WCM) 27

In the

Resource Record Type

Create Record

28 Installing and Configuring Dell Wyse Configuration Manager (WCM)

dialog box, select

SRV Location

and click

In the

New Resource Record

–

Service Name –

–

Protocol –

–

Port Number –

_WCM

_tcp

either 21, 80, or 443 depending on whether you choose

dialog box, enter the following values:

FTP, HTTP, or HTTPS protocols.

–

Host Offering this Service –

enter the hostname of the repository

server.

Installing and Configuring Dell Wyse Configuration Manager (WCM) 29

Click OK.

DNS Hostname Lookup

If the WCM agent is unable to obtain a valid answer to DNS service record lookup requests, it then attempts a DNS Hostname lookup.

An administrator can configure the DNS server to provide the server IP for a host name. With the DNS Hostname record it is not possible to supply protocol or port. Therefore, the retrieval module first uses the HTTPS on port

443. If this fails, the WCM agent then uses the HTTP on port 80. If the lookup for host name WCM in the client’s domain fails, the WCM agent then attempts to look for WCM for each sub-domain name. For example, if the domain name is x.y.z, the WCM agent issues a DNS host name lookup using the following names in the order shown until the DNS server returns a valid answer:

30 Installing and Configuring Dell Wyse Configuration Manager (WCM)

WCM.x.y.z

2 WCM.y.z 3 WCM.z

Configuring the DNS Hostname

To configure the DNS Hostname:

Under

DNS Host

, select

New Host

. The

New Host

dialog box is displayed

In the

New Host

dialog box, enter

wcm

under

Name

and provide the IP

address of the IIS Server.

Installing and Configuring Dell Wyse Configuration Manager (WCM) 31

Click

Add Host.

DHCP Option Tags Lookup

When configuring the DHCP server for use with WCM, use the DHCP option tags listed in Table 2-1.

Ensure that the DHCP option tags that you create are activated within the DHCP scope. This can be done using the Scope Options dialog box on the DHCP server (after you add them) or the Configure Options command (before you add them). For details on your network environment and DHCP layout, contact your network administrator.

Table 2-1. DHCP Option Tags

Option Tag Description Examples of Values to Use

6 Domain Name Server

(DNS). Optional, but recommended. Can be either an IP address or a string .

32 Installing and Configuring Dell Wyse Configuration Manager (WCM)

IP Address example: 192.168.1.20 String example: MyDNSServer.com

Table 2-1. DHCP Option Tags

Option Tag Description Examples of Values to Use

183 Defines protocol to be used

for downloading the configuration file to the client and any custom items in the folder from the server specified in DHCP Option

195. V alid protocols ar e FTP, HTTP, and HTTPS. The default protocol is FTP.

184 Server username. Optional

string. This is the username to use when authenticating to the server specified in Option 195.

185 Server Password. Optional

string. Passwor d to use when authenticating to the server specified in Option 195. If the server allows Anonymous log in, you can leave this option blank.

195 Server (ftp/http/https).

Optional IP Address or string. Can be either the IP Address or the fully qualified domain name (FQDN) of the Repository server . If a name is given, the name must be resolvable by the DNS server(s) specified in Option 6. If the option provided by the server is blank or the server provides no value for the field, the machine on which the DHCP server resides is assumed to be the server.

Use only one of the following values:

•FTP example:

•HTTP example:

•HTTPS example:

String example: MyServerUsername

String example: MyServerPassword

IP Address example: 192.168.100.7 String example: MyServer.com

FTP

HTTP

HTTPS

Installing and Configuring Dell Wyse Configuration Manager (WCM) 33

Table 2-1. DHCP Option Tags

Option Tag Description Examples of Values to Use

196 Default configuration path

(ftp/http/https). Optional string. The relative directory starting from the root directory must be given. If 196 is not defined and is left

blank:

•

FTP

: For FTP, the default configuration path is C:\inetpub\ftproot\Wyse\ WES7.

HTTP or HTTPS

• HTTP or HTTPS, the default configuration path is the path specified by the virtual directory in IIS; usually wwwroot. For example, C:\inetpub\wwwroot\Wys e\WES7.

: For

For custom configuration paths use only one of the following string values where Finance is your custom defined path for DHCP Option 196:

FTP custom example:

C:\inetpub\ftproot\Wyse\WES7\Fin ance

HTTP custom example:

C:\inetpub\ftproot\Wyse\WES7\Fin ance

HTTPS custom example:

C:\inetpub\ftproot\Wyse\WES7\Fin ance

Configuring DHCP Options

On the DHCP server, you need to add three Wyse vendor tags – 183, 195 &

196. Option Tag 183 defines the protocol to use with WCM. Valid protocols are FTP, HTTP, and HTTPS. Option Tag 195 identifies the IP address of the FTP server that the thin client system connects to. Option Tag 196 contains the directory details of the configuration file that the thin client system downloads.

Configuring DHCP Options on a Windows 2003 Server

Right-click

Expand

Highlight The

My Computer

and select

Services and Applications.

DHCP

and click

Set Predefined Options.

Predefined Options and Values

Manage

screen is displayed.

34 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Click

Add

to add an option in the

Add the following details one at a time in the

Table 2-2. DHCP Options

Name Data Type Code Description

DNS Server String 6 DNS Server WCM Protocol String 183 WCM Protocol WCM Server

Username WCM Server

Password WCM Server String 195 WCM Server WCM Path String 196 WCM Path

On the

String 184 WCM Server Username

String 185 WCM Server Password

Predefined Options and Values

Option Type

window.

Option Type

window:

screen, scroll down to verify that

the options have been added.

Select option tag 6 and enter the IP address of the DNS Server or the name of the DNS Server.

Select option tag

183

, and enter the protocol you will be using on your

server.

Select option tag

195

and enter the IP address of your FTP, HTTP or

HTTPS server that contains the WCM configuration files and press

Select option tag

196

and enter the string “/ ” (forward slash) and press OK. This sets the default path to ftproot/wyse/wes7 directory if you are using FTP as the protocol or webroot/wyse/wes7 if using HTTP or HTTPS as the protocol.

Select option tag

184

and enter the username to use when authenticating to the server specified in step 9 (option tag 195). If the server allows Anonymous log in, you can enter the value

Select option tag

185

and enter the password to use when authenticating

Anonymous

to the server specified in step 9 (option tag 195). If the server allows Anonymous log in, leave this field blank.

OK.

Installing and Configuring Dell Wyse Configuration Manager (WCM) 35

Add the options to the DHCP scope. Navigate back to Computer Management screen, right click

Configure Options

Ensure to select options 183, 195, and 196. Press

Configuring DHCP Options on a Windows 2008 Server

Launch

Under

Select

Right click Options window is displayed.

Select option tag 6 and enter the IP address of the DNS Server or the name of the DNS Server.

Select option tag server.

Select option tag HTTPS server that contains the WCM configuration files and click

Select option tag

FTP as the protocol or protocol.

Select option tag to the server specified in step 9 (option tag 195). If the server allows Anonymous log in, enter the value

Select option tag to the server specified in step 9 (option tag 195). If the server allows Anonymous log in, leave this field blank.

Click

Server Manager

Roles

IPv4

and expand it.

Scope Options

. This sets the default path to the

OK.

, expand the

183

, and enter the protocol that you want to use on your

195

and enter the IP address of your FTP, HTTP or

196

and enter the string “/ ” (forward slash) and click

webroot/wyse/wes7

184

and enter the username to use when authenticating

185

and enter the password to use when authenticating

from the

DHCP Server

and select

Start

Anonymous

Scope Options

menu.

, select your server and expand it.

Configure Options

ftproot/wyse/wes7

if using HTTP or HTTPS as the

DHCP

to save and exit.

directory if using

in the

and select

. The Scope

OK.

Configuring the WCM Thin Client Systems

To manually configure the DHCP options on thin client systems:

36 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Click

Advanced Options

–

Server

– The default DHCP option is 195. This is the server IP

Address or the fully qualified domain name (FQDN) of the server.

–

Path

– The default DHCP option is 196. This is the root path to the

server; ftp, http, or https.

–

Username

server username of the server specified in DHCP option 195.

–

Password

the server specified in DHCP option 195. If the server allows Anonymous log in, leave this option blank.

–

Protocol

(ftp/http/https) used for downloading the configuration file (and any custom items in the folder) from the server specified in DHCP option 195 (the default protocol is FTP)

Click

Save Settings.

NOTE: You must en sure that the DHCP options that you specify in the thin client

systems are identical to the options spe cified in the DHCP serve r. This is needed for the discovery of the thin clients by the Repository Server.

– (Optional) The default DHCP option is 184. This is the

– The default DHCP option is 185. This is the password of

– The default DHCP option is 183. This is the protocol

and set the following values:

Configuring the Dell Wyse Device Manager (WDM) Server

If you are using the WDM Server to push the configuration files to the thin clients, you need to edit the WES_ApplyConf.rsp, WES7_ApplyConf.rsp, or WE8S_ApplyConf.rsp files for the WES2009, WES7 or WE8S thin client systems respectively.

There are two ways in which you can push the configuration files to the thin clients:

•

Through the Remote Path (RP) Command

repository path to that of WDM server and the thin client system picks up the latest configuration from this path on every log in.

•

Through the Apply Configuration (AC) Command

enables the thin client system to download the configuration file from the WDM server and apply it on every log in.

To register the RP Command package in the WDM server:

Installing and Configuring Dell Wyse Configuration Manager (WCM) 37

— This method sets the

— This method

Create an XML file from the WCM Application GUI by enabling the

WDM

option under

Place the XML file in the

Files\WDM\WDM_WCM\RP Command\TestRP_WES\Wyse\WES\WESConfig.xml.

Restart the thin client system for the changes to take effect. You will notice that the WCM Client is disabled and populated with the WDM server details.

To register the AC Command:

Create an XML file from the WCM Application GUI by editing any of the existing XML files.

Open the XML file in a text editor and change the <

<uiProtocol>local</uiProtocol>

Place the XML file in the AC Command folder. For example,

Files\WDM\WDM_WCM\AC Command\WES7_AC\WES7_AC\temp\WES7Config.xml.

Open the W

WE8S_ApplyConf.rsp

WDM in a text editor. For example,

Files\WDM\WDM_WCM\WES_ApplyConf\WES_ApplyConf.rsp

Under the configuration XML file against the "C:\temp\WES7Config.xml". This is the local path on the thin client system to which the configuration file gets downloaded.

Save and close the file.

Your WDM server is now configured to push the configuration files to the thin clients. You also need to configure the Agent Settings in the WCM Application GUI to complete the setup. For more information, see

Settings

Administrator’s Guide.

. For more information on registering a .rsp package, see the WDM

.rsp

Remote/WDM

ES_ApplyConf.rsp, WES7_ApplyConf.rsp, or

Copy over new files

Agent Settings

RP Command

package in the WDM server and apply it on the thin

option in the

file from the location where you have installed

folder. For example,

Import Configuration

uiProtocol>

. Save the file.

C:\Program

section, enter the location of the

command. For example: AC

C:\Program

screen of the

C:\Program

tag to

Agent

Use

38 Installing and Configuring Dell Wyse Configuration Manager (WCM)

Using the Dell Wyse Configuration Manager (WCM) GUI Application

This chapter discusses in detail how to use the WCM GUI Application that is installed on the Repository Server. You can create configuration files, edit existing configuration files, and save the configuration files in a central location. The thin client system connects to the central location and downloads the respective configurations.

About the WCM Application GUI

The WCM Application GUI is installed and available on the repository server . You must log in to the repository server as the administrator to launch and access the WCM Application GUI. The GUI consists of the following components:

•

Configuration Explorer

of the names of the areas you can configure for your configuration files. The names of the areas that you can configure are displayed as a tree structure with the main areas as the main nodes and the sub-areas as subnodes.

•

Toolbar

tab and can be used for the main nodes and sub-nodes in the

Configurations

identification.

•

Right-click Menus

You can right-click certain items on the menu of the available tasks.

•Details Pane —

selected nodes and sub-nodes in the of the GUI. You can modify these settings to create a new configuration file or edit an existing configuration file.

•

Menu Bar

the WCM Application GUI.

— Contains icons that are located on top of the

tab. Each icon has a tool-tip description for easy

Displays the detailed configuration settings for the

— Provides the various menu options for you to effectively use

— Contains the

— Provides easy access to perform the various tasks.

Configurations

tab that consists

Configurations

tab to view the

tab on the right pane

Using the Dell Wy se Configuration Manager (WCM) GUI

Table 3-1. Menu Options

Option Name Description

New You can select the operating system you want to use with your

new configuration file from this option. You can select from the following options:

• Windows Embedded Standard 8 (WE8S)

• Windows Embedded Standard 7 (WES7)

• Windows Embedded Standard (WES 2009)

Open You can use this option to load an existing configuration file to

make modifications.

Save You can use the Save or Save As functions to save the

configuration files.

Options This has the following sub-options:

•

Append Settings

on (checked) and off (cleared). When (default setting), the settings of the configuration file that you are not changing are retained from the last saved configuration, and only the new changes get appended. When

Settings

are not changing are set back to the default values.

Agent Settings

• Settings dialog box to configure your default client agent settings.

For more information, see Agent Settings.

Help You can use this to open Help and the About Dell Wyse

Configuration Manager dialog box displaying the software

version.

is OFF, the settings of the configuration file that you

– You can use this to switch

– You can click this to open and use the Agent

Append Settings

Append

is ON

40 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Creating New Configuration Files

You can use the WCM Application GUI to create new configuration files to be applied to thin clients.

To create new configuration files:

Click one of the following options to create a new configuration file: – New Windows Embedded Standard 8 Configuration (WE8S) – New Windows Embedded Standard 7 Configuration (WES7) – New Windows Embedded Standard Configuration (WES2009) You can also choose the preceding options from the

In the

Configurations

and provide the corresponding values in the For more information, see Configuration Details.

After providing the name for the configuration file.

The path where the file is saved is dependent on the option you choose in

step 1 and the protocol you have chosen for the file transfer.

If you are using the Repository Server for automatic upgrades, then the default folder locations are:

tab, check the options that you need to configure

Details

Configuration

details, click the Save menu and enter a

New

pane.

menu.

–

For FTP

• C:\inetpub\ftproot\Wyse\WES\WESConfig.xml

• C:\inetpub\ftproot\Wyse\WES7\WES7Config.xml

• C:\inetpub\ftproot\Wyse\WE8S\WE8SConfig.xml

–

For HTTP/H TTP S

• C:\inetpub\ftproot\Wyse\WES\WESConfig.xml

• C:\inetpub\ftproot\Wyse\WES7\WES7Config.xml

• C:\inetpub\ftproot\Wyse\WE8S\WE8SConfig.xml

Using the Dell Wyse Configuration Manager (WCM) GUI Application 41

NOTE: The required names for each of the configuration files for each

platform should be WE8S - WE8SConfig.xml, WES7 - WES7Config.xml, and WES2009 - WES2009Config.xml respectively. If the thin client system is a domain user, then the name of the configuration file should be administrator.xml to enable the domain user client systems to download the configurations.

If you are using the WCM Client to import the files, then you can save the configuration files in a local or remote folder location that is easily accessible by the thin clients.

Editing Existing Configuration Files

To edit an existing configuration file:

Launch the WCM Application GUI and click the

Configuration

menu to open an existing configuration file.

Navigate to the location to select your configuration file. For more information on the default location, see step 4 in Creating New

Configuration Files.

Modify the configuration details and click the You can choose to save the file with the same name or with a different name.

option in the Details pane. You can also click the

Open an Existing

Save

menu to save the file.

Open

Configuration Details

You need to configure the various configuration areas to create or modify the configuration files to be deployed on the thin client systems.

The Configurations tab on the WCM Application GUI displays the configuration areas with the corresponding details on the Details pane. The configuration areas are broadly classified as:

• Connections

• Device Configuration

• OS Configuration

42 Using the Dell Wyse Configuration Manager (WCM) GUI Application

To enter configuration details:

Select the configuration area in the values in the

Details

pane for the selected area.

When you select any of the details in the

Configurations

Details

pane, the corresponding

tab, and enter the

description is displayed at the bottom of the screen.

After you enter the values for the details, ensure that you click

Changes

Click

NOTE: If you use a server environment (FTP, HTTP, or HTTPS) and intend to create

configuration files that thin clients can access automatically to update themselves, ensure to name your file WESConfig.xml for WES2009, or WES7Config.xml for WES7/WES7p, or WE8SConfig.xml for WE8S and place the file into the correct folder according to the protocol you use. If the thin client system is a domain user, then the name of the configuration file should be administrator.xml to enable the domain user client systems to download the configurations.

to save your changes.

Discard Changes

to reset the values back to the defaults.

Apply

Connections

The Connections area enables you to set the configurations for the different types of connections that the thin client can use to connect to the servers. This area consists of:

•

RDP

— to configure the remote desktop protocol settings to connect to

any remote computer.

•

VMware View

VMware View Connection Server.

•

Citrix

— to configure the Citrix client to connect to the Citrix server.

•

vWorkspace

vWorkspace server in your environment.

— to configure the VMware View client to connect to the

— to configure the vWorkspace to connect to any Quest

RDP

The RDP settings are grouped under Basic Settings, Display , Local Resources, Other RDP Settings, and Unrecognized Settings.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 43

Table 3-2. RDP Details

RDP Setting Description Expected Value

Basic Settings Autostart Starts the RDP connection

automatically when you log in to the thin client.

Connection Name Name of the Desktop

shortcut for the connection. This is mandatory.

Domain Name Name of the domain to

which the thin client connects. This is optional.

Host Name or IP Address

User Name User name to be used for

Password Password to be used for

Single Sign On Enables single sign-on for

Display Display Connection Bar Display a connection bar at

Multi-Monitor Support Enable multiple-monitor

RDP Window Screen Size

Host name or the IP address of the remote computer. This is optional.

connecting to the RDP session. This is optional.

domain joined devices. You can use this feature to connect such devices using RDP, VMware View or Citrix.

the top of the screen in the full-screen mode.

support for the connection. Size of the RDP screen on

the host system.

True or False.

Enter any name here.

Enter the domain name.

Enter the host name or the IP address of the remote computer.

Enter a user name.

Enter the password.

True or False.

Select an option from the drop-down list.

44 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-2. RDP Details

RDP Setting Description Expected Value

Screen Color Depth (in bits)

Screen Mode Ty pe The remote connection

Local Resources Redirect Clipboard Enables the local clipboard

Redirect COM Ports Enables the local COM ports

Redirect DirectX Determines whether the

Redirect Drives Enables the local drives of

Redirect POS Devices Enables the Point of Service

Redirect Printer Enables the printer attached

(continued)

The color depth and quality of the connection.

window mode.

on the thin client device to be used in the remote connection.

to be used in the remote connection.

DirectX on the client system is redirected and available in the remote session when you connect to a remote computer by using the Remote Desktop Connection (RDC).

the thin client device to be used in the remote connection.

(POS) devices such as bar code scanners or magnetic readers that are attached to the thin client device, to be used in the remote connection.

to the thin client device to be used in the remote connection.

Select an option from the drop-down list.

True or False.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 45

Table 3-2. RDP Details

RDP Setting Description Expected Value

Redirect Smart Card Enables the smart cards

Other RDP Settings Allows you to set up the

Unrecognized Settings If you have created specific

(continued)

attached to the local device to be used in the remote connection.

following details:

• Local and Program – includes remote audio and keyboard settings, programs that start up on connection, prompt for credentials, negotiate security layer, enable compression, and enable video playback options

• Experience – includes performance options and other desktop features to be enabled.

• Advanced – includes server details and remote desktop gateway settings.

configuration settings in a reference thin client system and exported the configuration file to the Repository Server, and you open that configuration file, the Application GUI displays the settings as unrecognized settings.

True or False.

Click Apply Changes to save the changes.

The Application GUI preserves the original settings without any changes when you save the configuration file.

46 Using the Dell Wyse Configuration Manager (WCM) GUI Application

VMware View

The VMware View details are grouped under Basic Settings and Advanced Settings.

Table 3-3. VMware View Details

VMware View Setting Description Expected Value

Basic Settings AutoStart Starts the connection

automatically when you log in to the thin client.

Desktop Name The desktop pool name in

the View Connection Server. This is optional.

Display View Bar En ab le or disable the display

of the VMware View menu bar in full-screen mode. This is optional.

Server URL The V iew Connection Serv er

hostname or IP address. This is required.

Domain The domain where the View

Connection Server is located. This is optional.

User Name Log in name of the user for

the View Connection Server. This is optional.

Password Password of the log in user

for the View Connection Server. This is optional.

Advanced Settings Auto Connect This re-establishes the

connection to the View Connection Server. This is optional.

True or False.

Enter the name.

True or False.

Enter the server URL or the IP address.

Enter the domain name

Enter the user name.

Enter the password.

True or False.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 47

Table 3-3. VMware View Details

VMware View Setting Description Expected Value

Broker The hostname or the IP

Broker History The alternate or previously

Desktop Protocol The protocol used by the

Screen Size The screen size of the View

SSL Configuration Determines how the client

(continued)

address of the View Connection Broker. This is optional.

used View Connection Broker hostname or IP address. This is optional.

VMware View client for the connection.

Connection Server with the Windows log in credentials of the thin client device. This now enables the single signon feature and you can use this feature to connect to domain joined devices usin g RDP, VMware View or Citrix.

Connection Server window. This is optional.

connects if it cannot verify a secure connection to the server. A secure connection requires that the server URL begins with https:// and a certificate on the client.

Enter the hostname or IP address.

Enter the previously used hostname or IP address.

Select an option from the drop-down list.

True or False.

Select an option from the drop-down list.

48 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Citrix

The Citrix client details are grouped under Basic Settings and Advanced Settings.

Table 3-4. Citrix Client Details

Citrix Setting Description Expected Value

Basic Settings Autostart Automatically starts the

connection when you log in to the thin client.

Citrix Server The host name or the IP

address of the Citrix server. This is mandatory.

Domain Name The name of the domain

where the Citrix server is hosted. This is optional.

User Name The user name to connect to

the Citrix session. This is optional.

Password The password to connect to

the Citrix session. This is optional.

Launch Application The default application to be

launched after logging in. This is optional.

Published Server Type The Citrix server type that is

used for appliance mode connections. This is optional.

Single Sign-on Enables single sign-on for

domain joined devices. You can use this feature to connect such devices using RDP, VMware View or Citrix.

Application Display

True or False.

Enter the hostname or IP address.

Enter the domain name.

Enter the user name.

Enter the password.

Enter the name of the application.

Select an option from the drop-down list.

True or False.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 49

Table 3-4. Citrix Client Details

Citrix Setting Description Expected Value

Desktop Display Displays the Citrix

Desktop Folder Name The folder name on the

Start Menu Display Enables the start menu

Start Menu Display Folder

System Tray Display Displays the Citrix

Flash Player Redirection Settings Use Flash Remoting Enables HDX MediaStream

Enable Server Side Content Fetching

Use Server HTTP Cookies Enables synchronization of

URL Rewriting Rules for Client-side Content Fetching

(continued)

connection on your desktop. This is optional.

desktop. This is optional.

display. The folder on the Windows

start menu where the Citrix connection is added.

connection icon in the system tray.

Flash redirection on the thin clients.

Enabling this setting causes the Flash content to be downloaded to the server and then transmitted to the thin clients.

the client-side HTTP cookies with the server-side to download HTTP cookies from the server.

Rules to redirect the user devices to other servers for client-side content fetching.

True or False.

Enter a folder name.

True or False.

Enter the folder location.

True or False.

Select an option from the drop-down list.

Enable or Disable.

Click to launch the Rule Window to enter the URL rewriting rules. After you enter the rules, they are separated by a semi colon and the rule name and description are separated by a colon.

50 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-4. Citrix Client Details

Citrix Setting Description Expected Value

Server Options Logon Methods The logon method to conne ct

Session Options Audio Quality The audio quality for the

Color Depth The color quality of the

Display Dimensions The display resolution of the

Advanced Settings Automatic Reconnection

at Logon Logon - Connect to

Active and Disconnected Sessions

(continued)

to the Citrix Server. This is optional.

connection that controls the multimedia bandwidth. This is optional.

display for the connection. This is optional.

remote connection. This is optional.

Automatically reconnect to existing sessions upon log on.

Connect to active and disconnected sessions upon logon if set to True.

Connect to only disconnected sessions upon logon if set to False.

Select an option from the drop-down list.

The Default Logon Method option uses the method configured on the Citrix server.

The Prompt User option prompts you to enter the log in credentials to connect to the Citrix server.

Select an option from the drop-down list.

True or False.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 51

Table 3-4. Citrix Client Details

Citrix Setting Description Expected Value

Menu - Connect to Active and Disconnected Sessions

Reconnect from Menu Reconnect to existing sessions

User Key Combos Passthrough

(continued)

Connect to active and disconnected sessions upon logon if set to True and provide the menu.

from the client menu. To apply the Windows user

key combinations of a window.

True or False.

Select an option from the drop-down list.

vWorkspace

The vWorkspace details are listed under Basic Settings.

Table 3-5. vWorkspace Details

vWorkspace Setting Description Expected Value

Basic Settings Autostart Starts the vWorkspace

connection automatically when you log in to the thin client.

Configuration File Location

Location of the Quest vWorkspace configuration XML file. It could be on the local system or a remote system.

True or False.

NOTE: If you set this value

to True, you cannot set the Appliance mode on for vWorkspace or any of the other options.

Local or Remote.

52 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-5. vWorkspace Details

vWorkspace Setting Description Expected Value

Connection(s) Full path or the URL where

(continued)

the Quest vWorkspace configuration file is located.

If you select Local, then enter the location of the vWorkspace configuration XML file on the local machine

If you select Remote, then enter the complete URL(s) location of the Quest vWorkspace configuration XML file location on the remote vWorkspace server.

NOTE: You can enter

multiple Remote XML file locations but only one Local location.

NOTE: You can use the existing Quest vW orkspace configuration XML file or c reate

it using the Quest vWorkspace AppPortal installed on any system.

Device Configuration

The Device Configuration area enables you to set the configurations for the hardware connected to or located on the thin client devices.

This area includes:

•

Display

•

Mouse

•

Keyboard Share - New Share

• share locations.

•

Timezone

•

Ethernet Wireless Profile

•

— to configure the display settings.

— to configure the mouse settings.

— to configure the keyboard settings.

— to configure the share drives and create new file

— to configure the timezone.

— to configure the ethernet settings.

— to configure wireless profiles.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 53

•

Audio

— to configure audio settings.

•

Power

— to configure power settings.

Display

Table 3-6. Display Setting Details

Display Setting Name Description Expected Value

Multi-Monitor Settings Multiple Displays If the device has multiple

display units attached to it, you can configure the options.

Desktop Color Settings Desktop Color The background color of the

thin client’s local desktop.

Desktop Wallpaper Settings Desktop Wallpaper Path and name of the

wallpaper image file.

Select an option from the drop-down list.

Click the arrow to enter the custom, web, or system color from the color bars.

Navigate to the location of the image file and enter it.

NOTE: WES2009 thin client

systems support only .bmp type images for their desktop background and not .jpg type images.

Desktop Wallpaper Layout

Monitor1 and Monitor2 Display Settings

Layout of the desktop wallpaper.

Select an option from the drop-down list.

NOTE: Monitor2 display settings are applicable only if there are multiple monitors

attached to the device.

Default Display Configuration

Color Depth (bits) Quality of the display. Select an option from the

The default configuration for resolution, refresh rate, and color depth.

True or False.

drop-down list.

54 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-6. Display Setting Details

Display Setting Name Description Expected Value

Display Orientation Orientation of the thin

client system’s display.

Display Position Position of the display on

the first monitor relative to display on the other monitor.

Display Resolution Screen resolutio n of the

display.

Is Primary Display If the monitor is used as a

primary display.

Refresh Rate (Hz) Refresh rate of the display. Select an option from the

(continued)

Select from Portrait or Landscape.

Select an option from the drop-down list.

True or False.

drop-down list.

Mouse

Table 3-7. Mouse Setting Details

Mouse Setting Name Description Expected Value

Basic Mouse Settings Click Lock Enables you to highlight or

drag without holding down the mouse button.

Click Lock Time The duration for which the

mouse or trackball button should be held down before the click is locked.

Double Click Speed The speed with which you

double click the mouse.

Right Click as Primary Set the right click as the

primary option.

Mouse Pointer Options

True or False.

Click the arrow and adjust the timing on the scale provided.

Click the arrow and adjust the speed on the scale provided.

True or False.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 55

Table 3-7. Mouse Setting Details

Mouse Setting Name Description Expected Value

Find Mouse Pointer To show the location of the

mouse pointer when the CTRL key is pressed.

Hide Mouse Pointer To hide the location of the

mouse pointer when the CTRL key is pressed.

Mouse Pointer Speed The speed of the mouse

pointer.

Pointer Trail Length The length of the pointer

trail.

Snap Mouse Pointer To automatically move the

mouse pointer to the default button in a dialog box.

Mouse Vertical Scrolling Scroll Lines The number of lines scrolled

at a time using vetical scrolling.

(continued)

True or False.

Click the arrow and adjust the speed on the scale provided.

Click the arrow and adjust the length of the trailer on the scale provided.

True or False.

Click the arrow and adjust the number on the scale provided.

Keyboard

Table 3-8. Keyboard Setting Details

Keyboard Setting Name Description Expected Value

Keyboard Options Blink Rate The cursor blink rate. Click the down arrow and

adjust the blink rate on the scale provided.

Input Languages The input language for the

keyboard.

Keyboard Layout The layout and language of

the keyboard according to the language selected.

Select an option from the drop-down list.

Select an option from the drop-down list. This should be the same as the input language you have selected.

56 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-8. Keyboard Setting Details

Keyboard Setting Name Description Expected Value

Keyboard Preferences Enables you to set keyboard

hotkeys.

Keyboard Repeat Delay

Keyboard Repeat Rate The rate at which a keyboar d

Menu Access Allows you to enable menu

The duration for which a key can be pressed without the letter being repeated as an input.

character repeats.

access keys on the keyboard.

(continued)

True or False.

Select an option from the drop-down list.

Click the down arrow and adjust the repeat rate on the scale provided.

True or False.

Share - New Share

Table 3-9. New Share Details

New Share Setting Name

Share Share Name Shared drive alphabet. For

Remote Path The path of the shared drive

User Name User name to connect to the

Password Passw ord to connect to the

Using the Dell Wyse Configuration Manager (WCM) GUI Application 57

Description Expected Value

Enter a drive letter suitable to

example, Y or S.

on the server. For example, \\Server\Share if it is the same domain. If the server is on a different domain, then enter the path as

Domain\User Name.

share.

your network. Enter the complete path of

the shared drive.

Enter the user name.

Enter the password.

Timezone

Table 3-10. Timezone Details

Timezone Setting Name Description Expected Value

Timezone Options Timezone Name Timezone of the thin client

device.

Bias The difference in minutes

between Co-ordinated Universal Time (UTC) and Local Time.

Daylight Bias The difference in minutes

that the clock changes at the daylight saving time start date.

Standard Bias The difference in minutes

that the time zone is offset from the UTC.

Supports Daylight Savings

Time Server The server that reads the

Timezone Keyname The name of the selec ted

Disable Dynamic Daylight Time

Specifies if daylight savings is supported by the selected timezone.

actual time from a reference clock and distributes this information to the thin client devices. The time server may be a local network time server or an internet time server.

timezone. T o disable daylight savings if

the selected timezone supports daylight savings.

Select a timezone from the drop-down list.

Automatically populated after you select the timezone.

Enter the name of the time server.

Automatically populated after you select the timezone.

True or False.

58 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Ethernet

Table 3-11. Ethernet Details

Ethernet Setting Name Description Expected Value

DHCP Settings Enable DHCP T o assign an IP address from

a DHCP server. If set to False, you must

enter a static IP address.

Static IP Settings IP Address A specific or static IP

address for the thin client device. This is mandatory if you set the Enable DHCP to False.

Gateway Address The IP address of the

routing gateway for the thin client device.

Subnet Address The subnet address for the

static IP address of the thin client device.

DNS Addresses DNS1 Address IP address of the primary

DNS server of the thin client device.

DNS2 Address IP address of the secondary

DNS server of the thin client device.

WINS Addresses WINS1 Address IP address of the primary

WINS server of the thin client device.

WINS2 Address IP address of the secondary

WINS server of the thin client device.

True or False.

Enter an IP address.

Enter the IP address.

Enter the subnet address.

Enter the IP of the primary DNS server.

Enter the IP of the secondary DNS server.

Enter the IP of the primary WINS server.

Enter the IP of the secondary WINS server.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 59

Wireless Profile

T able 3-12. Profile Details

Profile Setting Name Description Expected Value

General Settings Make Current Profile

Active Radio State To change the WiFi radio

WLAN Profile Connect to a Hidden

Network Connection Mode To connect automatically or

Profile Name Name of the wireless profile. Enter a name for the profile. SSID Name The Service Set Identifier of

WLAN Connection Type

Security Authentication Authentication method

Encryption Data encryption method

Key Phrase Network password or key.

To set the current profile active.

state.

T o connect to a network that does not broadcast its SSID.

let the user connect manually.

the WiFi Network. The WLAN connection

type.

required for connecting to the WiFi network.

used to send the data over the WiFi network.

This is required if encryption and authentication are enabled.

True or False.

On or Off.

True or False.

Auto or Manual.

Enter the SSID name.

Enter whether it is an independent/ad-hoc WiFi network (IBSS) or multiple WiFi AP’s working as a single network. (ESS).

Select an option from the drop-down list.

Enter a value for the key.

60 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-12. Profile Details

Profile Setting Name Description Expected Value

Key Type The element that indicates

Shared Key Encrypted The protected element that

Use IEEE 802.1X This element indicates

(continued)

whether the shared key is a network key or a pass phrase.

indicates whether a shared key is encrypted.

whether 802.1X authentication is used.

Network Key or Pass Phrase.

T rue or F alse. Set this property to True only if you are going to enter the password.

True or False.

Audio

Table 3-13. Audio Details

Audio Setting Name Description Expected Value

Audio Settings Mute MIC T o mute the microphone on

the thin client device.

Mute Speakers To mute the speakers on the

thin client device.

Set MIC Volume To set the microphone

volume.

Set Speaker Volume To set the speaker volume. Set the volume on the scale

True or False.

Set the volume on the scale provided.

provided.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 61

Power

Table 3-14. Power Details

Power Setting Name Description Expected Value

Power Settings Device Power Plan The general power plan of

the thin client device.

Power Settings on Ba ttery Device Sleep Plan

System Standby for WES2009 systems.

Dim Display Turn off Hard Drives

for WES2009 systems. Turn off Display The time limit after which

Power Settings when Plugged in Device Sleep Plan

System Standby for WES2009 systems.

Dim Display Turn off Hard Drives

for WES2009 systems.

Turn off Display The time limit after which

The time limit after which the device goes in to sleep mode.

The time limit after which the display is dimmed in order to save the battery.

the display is turned off in order to save the battery.

The time limit after which the device goes in to sleep mode.

The time limit after which the display is dimmed when the thin client device is plugged in to the power outlet.

the display is turned off when the thin client device is plugged in to the power outlet.

Select from Balanced or Power Saver.

Select an option from the drop-down list.

62 Using the Dell Wyse Configuration Manager (WCM) GUI Application

OS Configuration

The OS Configuration area enables you to set the configurations for various settings on the operating system that includes:

•

Browser, F irewall, and Aero

settings.

•

Clocks

: to configure the clock settings. This is not applicable to WES2009

systems.

•

Other Settings

: to configure the

Browser, Firewall, and Aero

Table 3-15. Browser, Firewall, and Aero Details

Setting Name Description Expected Value

Internet Explorer Proxy Settings Proxy The proxy bypass server. True or False.

Host Name or IP Address

Pro xy Aut o Config The proxy auto

Pro xy Aut o Detect To automatically detect the

Pro xy Server Po rt The proxy bypass server

Internet Explorer Settings

The host name or IP address of the proxy bypass server.

configuration file to configure Internet Explorer.

proxy bypass server.

port.

: to configure browser , firewall, and aero r elated

Appliance Mode

settings.

If set to True, you need to provide the details of the Proxy Bypass Server.

Enter the IP address if you have set the Proxy to True.

Enter the file name.

True or False. Automatically sets to True if

Proxy is set to True and to False if Proxy is set to False.

Defaults to 80. Leave the default value or change the port number as configured.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 63

Table 3-15. Browser, Firewall, and Aero Details

Setting Name Description Expected Value

AutoStart To automatically start

Internet Explorer in fullscreen mode.

Home Page The home page for the

Internet Explorer.

IE Favourites and Trusted Sites

The list of all the favourite and trusted Sites.

True or False.

NOTE: If you set this to True,

then you cannot set the Appliance Mode for Internet Explorer.

Enter the URL or the address of the home page. Fo r example, www.dellwyse.com.

Click the button to launch the IE Favourites and Trusted Sites window.

Click Add Row to add a record to the grid.

Enter the details of the favourites, trusted sites, and shortcuts.

Click Apply and Exit.

NOTE: If you check Shortcut

for a particular URL, a shortcut is created on the thin client desktop.

Internet Zone Security Level

Local Zone Security Level

Restricted Zone Security Level

Trusted Zone Security Level

The security setting for Internet Explorer in internet zone.

The security setting for Internet Explorer in the local or intranet zone.

The security setting for Internet Explorer in restricted sites.

The security setting for Internet Explorer in trusted sites.

Select an option from the drop-down list.

Select and option from the drop-down list.

64 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Clocks

Table 3-16. Clock Details

Clock Setting Name Description Expected Value

Clock1 Settings Clock To enable or disable the

clock.

Display Name The display name for the

clock.

Timezone Name The name of the timezone

to which the clock is to be set.

Clock2 Settings

True or False.

Enter a display name.

Select an option from the drop-down list.

NOTE: This option is not available for WES2009.

Clock To enable or disable the

seond clock.

Display Name The display name for the

seond clock.

Timezone Name The name of the timezone

to which the second clock is to be set.

True or False.

Enter a display name.

Select an option from the drop-down list.

Other Settings

You can enter the Appliance Mode settings in this area. Appliance mode allows a supported thin client to be used as a dedicated device for a specific application. You can log in to the device to be immediately presented with your remote client log in, a local full-screen, Internet Explorer, or are logged into a remote session. Appliance mode can be especially beneficial for kiosks, digital displays, advertising displays, and dedicated usage.

NOTE: Appliance mode requires that WCM settings are not applied in Append

mode. To disable Append mode, open the Options menu and clear/uncheck Append Settings.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 65

Table 3-17. Other Setting Details

Setting Name Description Expected Value

Appliance Mode Settings Appliance Mode To turn the thin client

device into a dedicated device for a remote connection.

Exit from Appliance Mode

Exit Key (+CTRL +Shift)

Log Out Appliance Mode

Restart Appliance Mode

Shut Down Appliance Mode

Generic Appliance Mode : You can configure the appliance mode for any specific

application of your choice.

To shut down from appliance mode.

The key used along with control and shift keys to ex it from the appliance mode.

To log out from the appliance mode.

To restart appliance mode. True or False.

To shut down the appliance mode.

Off or any of the values from the drop-down list.

NOTE: If you have set the

VMware View, Ctrix, vWorkspace, RDP, or Internet Explorer Autostart feature to True, then you must set it to False before selecting any option from the drop-down list.

True or False.

Enter a key value from A-Z or 0-9.

True or False.

66 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Table 3-17. Other Setting Details

Setting Name Description Expected Value

Appliance Command Line

Appliance Mode Name

Configuration Description Description General description for the

The command line parameter to be run to launch the application in appliance mode.

The name for the appliance mode application.

configuration file.

(continued)

Enter the command line parameter to run the application of your choice. F or example, if you want to run Notepad or Calculator in the appliance mode, enter Notepad.exe or Calc.exe. If you want to run a specific application enter the complete path from where the application executable is to be launched.

Enter a name for the application.

Enter a general description for the configuration file.

Appliance Mode is supported for:

• VMware View connections

• Citrix XenApp, XenDesktop, and Secure Gateway connections

• One or more RDP/RDS/Terminal Server connections

• Internet Explorer

• Quest vWorkspace

• Any locally installed application on the thin client. (Generic Appliance Mode).

NOTE: Appliance Mode for Internet Explorer does not support Citrix sessions

launched from Internet Explorer.

An Exit button is now available for all Appliance Mode applications. This allows you to exit, log out, shut down, or restart from the client while in Appliance Mode.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 67

The Exit button is supported for Citrix XenDesktop, and VMware Horizon View Appliance Mode applications with some limitations. You can also configure the exit buttons and shortcuts as per user requirements.

Appliance Mode Workflow on Thin Client Devices

Boot the operating system on the thin client system.

The WCM automatically downloads the WCM XML configuration file from the FTP or IIS Web Server or uses a locally stored file on the thin client.

WCM applies the XML file settings including the Appliance mode.

Use the thin client system with the configured Appliance mode session.

Log off from the system or session. After you log out from the system or session, you can again log in to the

system at a later point. In Appliance mode, you only need to press the

Ctrl-Alt-Del

keys to shut down the current session or restart the system

again.

Disabling or Stopping the Appliance Mode

You need to log in as Administrator to disable or log out of the Appliance mode by using one of the following options:

•

Server deployed WCM XML files WCM Application OS Configuration  Other Settings

— Change the WCM XML file from

on the

deployment server.

•

By using the thin client

Hold down the

b Log in as an Administrator and while the WCM Appliance mode is

— On the thin client:

Shift

key while logging off the server.

downloading or applying the XML file, select the WCM splash screen with your mouse and press the Esc key.

This disables Appliance mode in that session. You can then disable the

Write-Filter

and make the necessary changes.

68 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Agent Settings

You can use this option in the Options menu to configure your default client agent settings. These settings are required if you are using Dell Wyse Device Manager (WDM) to push the configuration files to your thin clients.

NOTE: You must configure the WDM Server if you want to use it to push the

configuration files to the thin clients. For more information, see

Wyse Device Manager (WDM) Se rver

To configure Agent Settings:

Select

Options Agent Settings

In the

Agent Settings

–

Protocol

–

Server IP

–Port —

–

Path – User Name — –Password —

Select one or more of the following options: –

Import Configuration on Every Boot

configuration file everytime the thin client system reboots. –

Use WDM

configuration file to the thin client. –

Enable Balloon Tips

of download on the thin clients.

Click

— Select an option from the drop-down box.

— Enter the IP address of the Repository Server.

This is entered by default based on the protocol you choose.

— Enter the path of the configuration file. This is optional.

Apply

to save your settings.

dialog box, enter the following:

Enter the server username. This is optional.

Enter the server password. This is optional.

— if you want to use the WDM server to push the

— if you want a balloon tip to indicate the status

on the menu.

— if you want to download the

Configuring the Dell

Using the Dell Wyse Configuration Manager (WCM) GUI Application 69

Using Your Configuration Files

After you create the configuration file, you must store the file in the location you need, and then complete the procedures required to apply the configurations to the thin clients systems.

You can deploy WCM configuration files to your thin clients:

• Automatically — For more information, see Setting Up Automatic

Configuration.

• Manually — For more information, see Setting Up Manual Configuration.

NOTE: Ensure that the File Based Write Filter of the thin client is enabled. The

WCM Client will not download and apply settings if the File Based Write Filter is disabled.

Setting Up Automatic Configuration

For the thin client systems to access configuration files from a server and update themselves automatically:

Place your configuration files on the server. On your server, you must set up the correct folder. For more information on setting up the folder structure, see step 8 under Configuring the Repository Server.

Direct your thin client systems to the server using the DNS SRV, DNS Hostname, or DHCP Options. F or more information, see Discovery

Settings for the WCM Server and Configuring the WCM Thin Client Systems.

Your thin client systems check at each boot up to see if updates are available on your predefined server.

Reboot or log out from your thin client systems. A system reboot generates the

system to download the configuration file from the repository server. If updates are available, the updates are automatically installed. F or e xample, new connections available to a user on the configuration file.

70 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Discovery.ini

file, which redirects the

Setting Up Manual Configuration

For the thin client systems to successfully access configuration files and update themselves manually using the Import feature of the WCM Client on the thin client:

Place your configuration files in a local or remote location that is accessible by the thin client.

Import the configuration file by using the Import feature on the WCM Client. For more information, see Importing Thin Client Configurations.

Using the Dell Wyse Configuration Manager (WCM) GUI Application 71

72 Using the Dell Wyse Configuration Manager (WCM) GUI Application

Using the Dell Wyse Configuration Manager (WCM) Client

This chapter discusses how to use the WCM Client that is installed on the thin client systems. You can manually import configuration files, export configuration files, view configuration history, and configure the DHCP settings on the client system.

Launching the WCM Client

You need to log in to the thin client system as an Administrator to launch the WCM Client.

The WCM Client does not have any shortcuts on the thin client desktop. To launch the WCM Client, navigate to the Control Panel from the Start

menu and click the WCM icon. The top panel of the application displays the details of the configuration file

that is currently being applied to the thin client system .

Importing Thin Client Configurations

To manually import the configuration file:

Launch the WCM Client from the control panel.

Click

Import Configuration

Select one of the following options: –

Local

— if you have saved the configuration files locally on the thin client system, a network drive, or on a USB drive and want to download the configuration files . Browse to the location, select the file, and click

–

Remote

server in a remote location. Follow the steps given below:

• Select the

• Enter the

Open

— if you have saved the configuration files on the repository

Protocol

Server IP

. The fields are displayed on the right panel.

from the drop-down list.

address of the repository server.

Using the Dell Wyse Configuration Manager (WCM) Client

• The P ort is displayed by default. The default ports for FTP, HTTP, and HTTPS are 21, 80, and 443 respectively.

• Enter the folder

Path

where the configuration file is saved in the

remote location if you have not used the default path.

• Enter the

NOTE: If you have been deploying your configuration files locally and

the Protocol is set to Local in the Agent Settings dialog box of the WCM Application GUI and Import Configuration is set to Local in the Import Configuration dialog box of the WCM Client, you can switch back to a remote download of the configuration files. Y ou must set the Protocol to FTP, HTTP, or HTTPS using the Agent Settings dialog box of the WCM Application GUI. You must also ensure that you set the Import Configuration to Remote in the Import Configuration dialog box of the WCM Client. You cannot switch back to a remote download using only the Agent Settings dialog box of the WCM Application GUI.

If you want the configuration file to be imported everytime the thin client system boots, check the

NOTE: If the Import configuration on every boot option is selected, the WCM

remote repository is discovered in the following order of preference DNSSRV, DNS-Host, DHCP Options, Registry Settings in the remote settings. If none of the above are configured, then the Import configuration on every boot option is not implemented.

Click

Save Settings

Click

Import

client system immediately.

Username

and

Password

to access the Repository server .

Import configuration on every boot

option.

to apply the settings in the configuration file to the thin

Fallback Mechanism for Failed Download of Configuration File

If you have configured the DNS-SRV, DNS-Host, DHCP Options, and Registry Settings in the remote settings, and the configuration file does not download, then the fallback mechanism for each of the preceding mechanisms is as follows:

For a device specific configuration or for a local user, if the

WE8SConfig.xml, or WES7Config.xml,

download from the remote path, check the configuration history for the same named latest configuration and apply that file.

74 Using the Dell Wyse Configuration Manager (WCM) Client

WESConfig.xml

fails to

For a domain-joined user, if the the remote path, download the or

WESConfig.xml

If that too fails to download, check the configuration history for the

WE8SConfig.xml, or WES7Config.xml,

configuration and apply that file.

If the

xml

fallback for each discovery method also fails, then the Factory

Default file is applied.

from the same remote path and apply that file.

administrator.xml

WE8SConfig.xml, or WES7Config.xml,

fails to download from

WESConfig.xml

latest

Exporting Thin Client Configurations

To export the configurations on a thin client system to a configuration file:

Launch the WCM Client from the control panel.

Click

Export Configuration

Enter the file name with a WES2009) or

Use the want to save the file (such as a USB drive).

Click

Export

client to the configuration file.

TestWES7.xml

Browse

command button to select the local location where you

to export and save the current configurations of the thin

.xml

extension. For example,

(for WES7) or

TestWES.xml

TestWES8.xml

(for

(for WE8S).

Using Configuration History

You can use the Configur ation History option to apply a configuration file that was previously used on the thin client. This option is useful when a new file did not get applied successfully.

To apply the configuration file:

Launch the WCM Client from the control panel.

Click

Configuration History

The five most recent and successfully imported configuration files are displayed.

Select the configuration file you want to import from the list.

Using the Dell Wyse Configuration Manager (WCM) Client 75

Click

Import

Click

Delete

downloaded the file from a remote server, then it does not delete the file from the server.

NOTE: You cannot delete the factory default configuration file.

to apply the file to the thin client system immediately.

to delete a configuration file from the list. If you have

Manually Setting Debug Options on a Thin Client

The WCM Debugging dialog box allows you to manually set debug options on the thin client. Setting the de bug options enables you to troubleshoot issues with the thin client by reviewing the debug log file that is created if this option is configured.

To set the debug options:

Launch the WCM Client from the control panel.

Click

Debug Settings

Select the

– File Logging —

–

Select the – Level 1 (Informational) — Includes informational messages only. – Level 2 (Errors) — Includes informational messages and error

– Level 3 (Debug) — Includes informational messages, error messages,

Click

Debug Mode

in the

wcmdebug

WES7

thin clients, or in

Users\Documents\Wyse Verbose

DbgView

messages only.

and debugging messages.

— This option sends debug messages to the Microsoft

utility running locally on the thin client.

Debug Level

to apply the debug settings.

to launch the

from one of the following options:

This is the default option and stores debug messages

file in

C:\Users\Public\Documents on WE8S

from one of the following options:

WCM Debugging

C:\Documents and Settings\All

WES2009

thin clients.

window.

and

76 Using the Dell Wyse Configuration Manager (WCM) Client

Typical Use Case Scenarios

This section describes the typical use case scenarios that can be performed using the Wyse Configuration Manager (WCM).

Case 1 - Using a Single Configuration for Multiple Thin Client Users

If you have multiple thin client systems with the same operating system installed on them (WE8S,WES7, or WES2009), you can use a single configuration to configure all the systems.

To perform this activity:

Ensure that the thin client system has the latest version of WCM Client installed on it.

Configure the thin client using the operating system functions.

Launch the WCM Client from the control panel.

Click

Export Configuration

location on the repository server. For more information, see Exporting

Thin Client Configurations.

Ensure that the other thin client systems are able to connect to the repository server.

For more information on configuring the repository and the DNS/DHCP servers, see Configuring the Repository Server and Discovery Settings for

the WCM Server.

to export the configuration file to a remote

The thin client systems can connect to the Repository Server, download the exported configuration file, and apply the configurations automatically.

Typical Use Case Scenarios 77

Case 2 - Using Multiple Configuration Files for Multiple Thin Client Users

If you have multiple thin client systems with the same operating system installed on them (WE8S,WES7, or WES2009), you can cre ate multiple use r specific configuration files and configure other thin clients running the same operating system.

To perform this activity:

Ensure that the thin client systems have the latest version of WCM Client installed on them.

Configure multiple thin client systems using the Operating System functions.

Use the configuration files to a remote location on the Repository Server. For more information, see Exporting Thin Client Configurations.

Ensure that you place the configuration files in user specific folders on the Repository Server.

The other thin clients running WE8S, WES7, WES2009 run the WCM Client to retrieve and apply user specific configuration files through the network using their specified user log-in credentials.

Export Configuration

option on the WCM Client to export the

Case 3 - Editing Specific Configuration Files for Thin Client Users

If you have created user specific configuration files for thin client users, then you can edit specific files and update the configurations as per the request of the users and enable them to update their systems.

To perform this activity:

Change the configuration of the system using the Operating System functions.

78 Typical Use Case Scenarios

Use the changed configuration file to the user specific folder on the Repository Server.

You can then log out and log in to the thin client system where you want the changes, and retrieve the configuration file from the Repository Server through the DNS/DHCP connection. For more information on configuring the Repository and the DNS/DHCP servers, see Configuring

the Repository Server and Discovery Settings for the WCM Server.

Export Configuration

option on the WCM Client to export the

Case 4 - Selecting Specific Configuration Files Using a Thin Client on the Network

If you want to revert to any of the previous configurations for the thin client system, perform the following steps:

Launch the WCM Client on the system.

Click

Configuration History

imported configuration files are displayed.

Select configuration file you want to import from the list.

Click

Import

You can check the

Import Configuration

to apply the file to the thin client system immediately.

Import configuration on every boot

. The five most recent and successfully

option in the

screen to import the configuration everytime you

Case 5 - Applying Specific Configuration Files to a Mobile Thin Client

If you receive a user request to access a user specific configuration file from a home network, perform the following steps:

Navigate to the user specific folder location to access the configuration file.

Place the file on a HTTP server in a demilitarized zone (DMZ).

Typical Use Case Scenarios 79

A DMZ is a computer host or a small network inserted as a neutral zone between a private network within the company and the public network outside the company.

Instruct the user to log in and connect to the HTTP server through the home network.

When the user logs in, the configuration settings are applied to the mobile thin client from the HTTP server over the home network.

Case 6 - Applying Configuration Files for New or Different Thin Client Users

If you want to re-configure a thin client for a new or a different user, perform the following steps:

Edit the configuration settings in an existing file. For more information, see Editing Existing Configuration Files.

Copy the configuration file to a USB key.

Launch the WCM Client on the thin client system and click the

Configuration

Insert the USB key to the thin client, select of the configuration file.

Click

Import

desired configurations from the local USB key.

option.

Local,

and enter the USB path

to remove all the previous configurations and apply the

Import

80 Typical Use Case Scenarios

Appendix

Troubleshooting Devices That Cannot Locate Configuration Files

To successfully troubleshoot devices that cannot locate their configuration files, it is important to understand the DNS-based discovery process used by the WCM agent on the device.

If you use the repository server to deploy your configuration files and your thin clients access the configuration files automatically through FTP, HTTP, or HTTPS, the process by which the configuration files are obtained by the WCM agent on the thin client is in the following order:

DNS Service Lookup

option is implemented.

Lookup

2 DNS Hostname Lookup — Note that this is only if the remote

deployment option is implemented. F or more information, see For more information, see

DHCP Options

Lookup.

4 Configured location where you placed the configuration file, which

could be either of the following:

– Local Location —

drive that you set in the Local option of the Import Configuration screen in the WCM Client.

For more information, see

— Note that this is only if the remote deployment

For more information, see

DNS Service Record Lookup

— For more information, see DHCP Option Tags

such as a C: drive, local network folder, or USB

Importing Thin Client Configurations

DNS Service Record

–

Remote Location — such as a remote server location that you set in

the Remote option of the Import Configuration screen in the WCM Client.

For more information, see

Importing Thin Client Configurations

Appendix 81

L oca l Factor y Defau lt Fi les

configuration file are not successfully obtained from DNS, the WCM agent tries the DHCP Options, and so on.

If there is no location set in the client, or if the thin client cannot reach these locations, the thin client uses the factory default

WESConfig.xml

updated to the folder on the thin client. The local default configuration file location for the WES2009

(WESConfig.xml), WES7 (WES7Config.xml), WE8S (WE8SConfig) files is

C:\Program Files\Wyse\WCM\Agent

file on the thin client. This is the latest configuration file

— If the values necessary to find the

Import Configuration

WESConfig.xml

, or

WES7Config.xml, or

screen on the thin

the

82 Appendix

Dell Wyse Configuration User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Overview

Key Features

What’s New

Supported Dell Wyse Thin Client Systems

Supported Operating Systems

Dell Wyse Technical Support

Related Documentation and Services

Dell Wyse Online Community

Installing and Configuring Dell Wyse Configuration Manager (WCM)

Pre-requisites to Install WCM

Downloading and Installing WCM

Downloading WCM

Installing WCM Server Application

Installing WCM Client

The WCM Environment

Configuring the Repository Server

Configuring the Repository Server on a Windows 2003/Windows 2003 R2 Server

Configuring the Repository Server on a Windows 2008/Windows 2008 R2 Server

Configuring the Repository Server on a Windows 7 System

Discovery Settings for the WCM Server

DNS Service Record Lookup

DNS Hostname Lookup

DHCP Option Tags Lookup

Configuring the WCM Thin Client Systems

Configuring the Dell Wyse Device Manager (WDM) Server

Using the Dell Wyse Configuration Manager (WCM) GUI Application

About the WCM Application GUI

Creating New Configuration Files

Editing Existing Configuration Files

Configuration Details

Connections

Device Configuration

OS Configuration

Agent Settings

Using Your Configuration Files

Setting Up Automatic Configuration

Setting Up Manual Configuration

Using the Dell Wyse Configuration Manager (WCM) Client

Launching the WCM Client

Importing Thin Client Configurations

Fallback Mechanism for Failed Download of Configuration File

Exporting Thin Client Configurations

Using Configuration History

Manually Setting Debug Options on a Thin Client

Typical Use Case Scenarios

Case 1 - Using a Single Configuration for Multiple Thin Client Users

Case 2 - Using Multiple Configuration Files for Multiple Thin Client Users

Case 3 - Editing Specific Configuration Files for Thin Client Users

Case 4 - Selecting Specific Configuration Files Using a Thin Client on the Network

Case 5 - Applying Specific Configuration Files to a Mobile Thin Client

Case 6 - Applying Configuration Files for New or Different Thin Client Users

Appendix

Troubleshooting Devices That Cannot Locate Configuration Files