Dell Latitude 5480 User Manual
Dell Latitude 5480
Owner's Manual
Regulatory Model: P72G
Regulatory Type: P72G001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be trademarks of their respective owners.
2017 - 01
Rev. A00
Contents
1 Working on your computer............................................................................................................................. 8
Safety instructions.............................................................................................................................................................8
Before working inside your computer..............................................................................................................................8
After working inside your computer.................................................................................................................................9
Turning o your computer................................................................................................................................................ 9
Turning o your computer — Windows 10...............................................................................................................9
Turning o your computer — Windows 7................................................................................................................ 9
2 Chassis view.................................................................................................................................................10
System front view............................................................................................................................................................ 10
System back view..............................................................................................................................................................11
System side view...............................................................................................................................................................11
System side view.............................................................................................................................................................. 12
System top view............................................................................................................................................................... 13
3 Removing and installing components............................................................................................................14
Recommended tools.........................................................................................................................................................14
Subscriber Identity Module(SIM) board........................................................................................................................ 14
Installing the Subscriber Identication Module (SIM) card................................................................................... 14
Removing the Subscriber Identication Module (SIM) card.................................................................................14
Base cover.........................................................................................................................................................................15
Removing base cover.................................................................................................................................................15
Installing base cover...................................................................................................................................................15
Battery............................................................................................................................................................................... 16
Removing battery....................................................................................................................................................... 16
Installing battery..........................................................................................................................................................16
Solid State Drive (SSD)....................................................................................................................................................17
Removing optional M.2 Solid State Drive (SSD).....................................................................................................17
Installing optional M.2 SSD........................................................................................................................................18
Hard drive.......................................................................................................................................................................... 18
Removing hard drive assembly................................................................................................................................. 18
Installing hard drive assembly....................................................................................................................................19
Coin cell battery................................................................................................................................................................19
Removing the coin cell battery................................................................................................................................. 19
Installing coin cell battery..........................................................................................................................................20
WLAN card....................................................................................................................................................................... 20
Removing WLAN card...............................................................................................................................................20
Installing WLAN card..................................................................................................................................................21
Memory module................................................................................................................................................................ 21
Removing memory module........................................................................................................................................21
Installing memory module..........................................................................................................................................22
Keyboard........................................................................................................................................................................... 22
Removing keyboard trim........................................................................................................................................... 22
Contents
3
Installing keyboard trim..............................................................................................................................................23
Removing keyboard................................................................................................................................................... 23
Installing keyboard......................................................................................................................................................24
Heat sink........................................................................................................................................................................... 24
Removing heatsink ....................................................................................................................................................24
Installing heat sink .....................................................................................................................................................25
System fan........................................................................................................................................................................25
Removing the system fan......................................................................................................................................... 25
Installing the system fan............................................................................................................................................26
Power connector port..................................................................................................................................................... 26
Removing power connector port............................................................................................................................. 26
Installing power connector port................................................................................................................................27
Chassis frame................................................................................................................................................................... 27
Removing chassis frame............................................................................................................................................27
Installing chassis frame..............................................................................................................................................29
System board....................................................................................................................................................................29
Removing system board............................................................................................................................................29
Installing system board.............................................................................................................................................. 32
Touchpad buttons board................................................................................................................................................. 33
Removing touchpad panel........................................................................................................................................ 33
Installing touchpad panel...........................................................................................................................................33
SmartCard module...........................................................................................................................................................34
Removing smart card reader board......................................................................................................................... 34
Installing smart card reader board............................................................................................................................35
LED board......................................................................................................................................................................... 35
Removing LED board.................................................................................................................................................35
Installing LED board...................................................................................................................................................36
Speaker............................................................................................................................................................................. 36
Removing speaker..................................................................................................................................................... 36
Installing speaker........................................................................................................................................................ 37
Display assembly.............................................................................................................................................................. 38
Removing display assembly...................................................................................................................................... 38
Installing display assembly..........................................................................................................................................41
Display bezel..................................................................................................................................................................... 42
Removing display bezel............................................................................................................................................. 42
Installing display bezel................................................................................................................................................42
Display hinge cover..........................................................................................................................................................43
Removing display hinge cover..................................................................................................................................43
Installing display hinge cover.................................................................................................................................... 43
Display hinges................................................................................................................................................................... 44
Removing display hinge.............................................................................................................................................44
Installing display hinge............................................................................................................................................... 45
Display panel.....................................................................................................................................................................45
Removing display panel.............................................................................................................................................45
Installing display panel................................................................................................................................................47
eDP cable..........................................................................................................................................................................48
Removing eDP cable................................................................................................................................................. 48
Contents
4
Installing eDP cable....................................................................................................................................................48
Camera..............................................................................................................................................................................49
Removing camera...................................................................................................................................................... 49
Installing camera........................................................................................................................................................ 50
Palm rest...........................................................................................................................................................................50
Removing palm rest...................................................................................................................................................50
Installing palmrest....................................................................................................................................................... 51
4 Technology and components........................................................................................................................52
Power adapter.................................................................................................................................................................. 52
Processors........................................................................................................................................................................ 52
Skylake processor...................................................................................................................................................... 52
Kaby Lake — 7th Generation Intel Core processors............................................................................................. 53
Identifying processors in Windows 10..................................................................................................................... 54
Verifying the processor usage in Task Manager.................................................................................................... 54
Verifying the processor usage in Resource Monitor..............................................................................................54
Chipsets............................................................................................................................................................................ 55
Intel chipset drivers................................................................................................................................................... 55
Downloading the chipset driver............................................................................................................................... 56
Identifying the chipset in Device Manager on Windows 10..................................................................................56
Graphic options................................................................................................................................................................56
Intel HD Graphics drivers.......................................................................................................................................... 57
Downloading drivers.................................................................................................................................................. 57
Display options..................................................................................................................................................................57
Identifying the display adapter..................................................................................................................................57
Changing the screen resolution............................................................................................................................... 58
Rotating the display...................................................................................................................................................58
Adjusting brightness in Windows 10........................................................................................................................ 58
Cleaning the display...................................................................................................................................................59
Using touch screen in Windows 10..........................................................................................................................59
Connecting to external display devices...................................................................................................................59
Realtek ALC3246 Waves MaxxAudio Pro controller....................................................................................................59
Downloading the audio driver...................................................................................................................................60
Identifying the audio controller in Windows 10.......................................................................................................60
Changing the audio settings.....................................................................................................................................60
WLAN cards..................................................................................................................................................................... 60
Secure Boot screen options...................................................................................................................................... 61
Hard drive options............................................................................................................................................................ 61
Identifying the hard drive in Windows 10.................................................................................................................61
Identifying the hard drive in the BIOS......................................................................................................................61
Camera features...............................................................................................................................................................62
Identifying the camera in Device Manager on Windows 10..................................................................................62
Starting the camera...................................................................................................................................................62
Starting the camera application...............................................................................................................................62
Memory features..............................................................................................................................................................63
Verifying system memory in Windows 10................................................................................................................63
Verifying system memory in system setup (BIOS)................................................................................................64
Contents
5
Testing memory using ePSA.....................................................................................................................................64
Realtek HD audio drivers.................................................................................................................................................64
Thunderbolt over Type-C................................................................................................................................................64
Thunderbolt 3 over Type-C...................................................................................................................................... 65
Key Features of Thunderbolt 3 over USB Type-C ................................................................................................65
Thunderbolt Icons......................................................................................................................................................66
5 System setup options.................................................................................................................................. 67
Boot Sequence.................................................................................................................................................................67
Navigation keys................................................................................................................................................................68
System Setup overview.................................................................................................................................................. 68
Accessing System Setup................................................................................................................................................ 68
General screen options....................................................................................................................................................68
System Conguration screen options........................................................................................................................... 69
Video screen options........................................................................................................................................................71
Security screen options....................................................................................................................................................71
Secure Boot screen options............................................................................................................................................73
Intel Software Guard Extensions....................................................................................................................................73
Performance screen options...........................................................................................................................................74
Power Management screen options.............................................................................................................................. 74
POST Behavior screen options...................................................................................................................................... 76
Virtualization support screen options............................................................................................................................ 77
Wireless screen options................................................................................................................................................... 77
Maintenance screen options...........................................................................................................................................78
System Log screen options.............................................................................................................................................78
Updating the BIOS in Windows .....................................................................................................................................78
System and setup password...........................................................................................................................................79
Assigning a system password and setup password...............................................................................................79
Deleting or changing an existing system and/or setup password....................................................................... 80
6 Technical specications................................................................................................................................81
System specications.......................................................................................................................................................81
Processor specications................................................................................................................................................. 82
Memory specications.................................................................................................................................................... 82
Storage specications.....................................................................................................................................................82
Audio specications......................................................................................................................................................... 82
Video specications.........................................................................................................................................................83
Camera specications..................................................................................................................................................... 83
Communication specications........................................................................................................................................83
Port and connector specications.................................................................................................................................84
Contactless smart card specications.......................................................................................................................... 84
Display specications.......................................................................................................................................................84
Keyboard specications.................................................................................................................................................. 85
Touchpad specications..................................................................................................................................................85
Battery specications......................................................................................................................................................86
AC Adapter specications...............................................................................................................................................86
Physical specications.....................................................................................................................................................87
Contents
6
Environmental specications.......................................................................................................................................... 87
7 Diagnostics.................................................................................................................................................. 88
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................88
Device status lights..........................................................................................................................................................89
Battery status lights........................................................................................................................................................ 90
8 Troubleshooting............................................................................................................................................91
Enhanced Pre-Boot System Assessment (ePSA) diagnostics....................................................................................91
Running the ePSA diagnostics..................................................................................................................................91
Real Time Clock (RTC) reset.......................................................................................................................................... 91
9 Contacting Dell............................................................................................................................................93
Contents 7
Working on your computer
Safety instructions
Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise
noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage
due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
with the product.
1
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the
cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a
cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.
Before working inside your computer
1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
CAUTION
8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Working on your computer
: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #
8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
After working inside your computer
After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your
computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Replace the battery.
2 Replace the base cover.
3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
4 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
5 Connect your computer and all attached devices to their electrical outlets.
6 Turn on your computer.
Turning o your computer
Turning o your computer — Windows 10
CAUTION
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
: To avoid losing data, save and close all open les and exit all open programs before you turn o your
NOTE
: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
Turning o your computer — Windows 7
CAUTION
computer.
1 Click Start.
2 Click Shut Down.
: To avoid losing data, save and close all open les and exit all open programs before you turn o your
: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
NOTE
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds
to turn them o.
Working on your computer 9
System front view
2
Chassis view
Figure 1. Front view
1 Dual array microphone
2 Camera
3 Camera status light
4 Dual array microphone
5 Display
6 Dattery and charge status light
: Latitude 5480 computer also has an optional IR camera module.
NOTE
10 Chassis view
System back view
Figure 2. Back view
1 Network port
2 uSim card slot (optional)
3 HDMI port
4 USB 3.0 port
5 Power connector port
System side view
Figure 3. Left view
1 Type-C connector/DisplayPort or USB 3.0/optional Thunderbolt3
2 USB 3.0 port
3 SD card reader
: Latitude 5480 computer also has an optional Smart card reader.
NOTE
Chassis view 11
System side view
Figure 4. Right view
1 Headset/microphone port
2 USB 3.0 port with PowerShare
3 VGA port
4 Noble wedge lock slot
12
Chassis view
System top view
Figure 5. Top view
1 Power button
2 Keyboard
3 Palm rest
4 Touchpad
NOTE
: Latitude 5480 computer also has an optional ngerprint reader.
Chassis view 13
Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Small plastic scribe
Subscriber Identity Module(SIM) board
Installing the Subscriber Identication Module (SIM) card
1 Follow the procedure in After working inside your computer.
2 Insert a paperclip or a SIM card removal tool into the pinhole [1].
3 Pull the SIM card tray to remove it [2].
4 Place the SIM card on the SIM card tray.
5 Push the SIM card tray into the slot until it clicks into place.
3
Removing the Subscriber Identication Module (SIM) card
CAUTION
turned o or the network connections are disabled.
1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2 Pull the SIM card tray to remove it.
3 Remove the SIM card from the SIM card tray.
14 Removing and installing components
: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is
4 Push the SIM card tray into the slot until it clicks into place.
Base cover
Removing base cover
1 Follow the procedure in Before working inside your computer.
2 To remove the base cover:
a Loosen the M2.5*6.3 captive screws that secure the base cover to the computer [1].
b Pry the base cover from the edge and lift the base cover away from the computer [2].
NOTE: You may need a plastic scribe to pry the base cover from the edges.
Installing base cover
1 Place the base cover to align with the screw holders on the computer.
2 Tighten the M2.5 captive screws to secure the base cover to the computer.
3 Follow the procedure in After working inside your computer.
Removing and installing components
15
Battery
Removing battery
1 Follow the procedure in Before working inside your computer.
2 Remove the base cover.
3 To remove the battery:
a Disconnect the battery cable from the connector on the system board [1].
b Unroute the battery cable from the routing channels.
c Remove the M2*6 captive screw that secures the battery to the computer [2].
NOTE: 6-cell battery has 2 screws.
d Lift the battery from the computer [3].
Installing battery
1 Insert the battery into the slot on the computer.
2 Route the battery cable through the routing channels.
3 Tighten the M2*6 captive screw to secure the battery to the computer.
4 Connect the battery cable to the connector on the system board.
5 Install the base cover.
6 Follow the procedure in After working inside your computer.
16
Removing and installing components
Solid State Drive (SSD)
Removing optional M.2 Solid State Drive (SSD)
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the SSD card:
a Remove the SSD bracket from the SSD card.
NOTE: The SSD bracket is shipped along with the SSD card kit.
b Peel the adhesive tape that secures the SSD card [1].
c Remove the M2*3 screw that secures the SSD to the computer [2].
d Slide and lift the SSD from the computer [3].
4 To remove the SSD clip:
a Remove the M2*3 screw that secures the SSD clip to the computer [1].
b Lift the SSD clip away from the computer [2].
Removing and installing components
17
Installing optional M.2 SSD
1 Insert the SSD clip into the slot on the computer.
2 Tighten the M2*3 screw to secure the SSD clip to the computer.
3 Insert the SSD into the connector on the computer.
4 Place the SSD bracket over the SSD and tighten the M2*3 screw to secure it to the computer.
5 Install the:
a battery
b base cover
6 Follow the procedure in After working inside your computer.
Hard drive
Removing hard drive assembly
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the hard drive assembly:
a Disconnect the hard drive cable from the connector on the system board.
b Remove the screws that secure the hard drive assembly to the computer.
18
Removing and installing components
c Lift the hard drive assembly away from the compute.
Installing hard drive assembly
1 Insert the hard drive assembly into the slot on the computer.
2 Tighten the screws to secure the hard drive assembly to the computer.
3 Connect the hard drive cable to the connector on the hard drive and on the system board.
4 Install the:
a battery
b base cover
5 Follow the procedures in After working inside your system.
Coin cell battery
Removing the coin cell battery
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the coin cell battery:
a Disconnect the coin cell battery cable from the connector on the system board [1].
b Lift the coin cell battery to release from the adhesive and lift it away from the system board [2].
Removing and installing components
19
Installing coin cell battery
1 Ax the coin cell battery on the system board.
2 Connect the coin cell battery cable to the connector on the system board.
3 Install the:
a battery
b base cover
4 Follow the procedure in After working inside your computer.
WLAN card
Removing WLAN card
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the WLAN card:
a Remove the M2*3 screw that secures the WLAN card to the computer [1].
b Remove the metal bracket that secures the WLAN cables [2].
c Disconnect the WLAN cables from the connectors on the WLAN card [3].
d Lift the WLAN card away from the connector [4].
20
Removing and installing components
Installing WLAN card
1 Insert the WLAN card into the connector on the system board.
2 Place the metal bracket to secure the WLAN cables.
3 Tighten the M2*3 screw to secure the WLAN card to the computer.
4 Connect the WLAN cables to the connectors on the WLAN card.
5 Install the:
a battery
b base cover
6 Follow the procedure in After working inside your computer.
Memory module
Removing memory module
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the memory module:
a Pry the clips securing the memory module until the memory module pops-up [1].
b Lift the memory module away from the connector [2].
Removing and installing components
21
Installing memory module
1 Insert the memory module on the memory connector until the clips secure the memory module.
2 Install the:
a battery
b base cover
3 Follow the procedure in After working inside your computer.
Keyboard
Removing keyboard trim
1 Follow the procedure in Before working inside your computer.
2 Pry the keyboard trim from the edges [1] and lift it away from the computer [2].
NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.
22 Removing and installing components
Installing keyboard trim
1 Place the keyboard trim on the keyboard and press on the edges until it clicks in place.
2 Follow the procedure in After working inside your computer.
Removing keyboard
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
c keyboard trim
3 Lift the latch and disconnect the keyboard cable from the connector.
4 Turn over the computer and open the display.
5 To remove the keyboard:
a Remove the M2*2 screws that secure the keyboard to the computer [1].
b Pry the keyboard from the edge and lift it away from the computer [2].
WARNING
keyboard cable.
: Make sure you pull the keyboard cable routed under the computer to avoid any damage to the
Removing and installing components 23
Installing keyboard
1 Hold the keyboard and route the keyboard cable through the placeholder.
2 Place the keyboard to align with the screw holders on the computer.
3 Tighten the M2*2 screws to secure the keyboard to the computer.
4 Connect the keyboard cable to the connector.
5 Install the:
a keyboard trim
b battery
c base cover
6 Follow the procedure in After working inside your computer.
Heat sink
Removing heatsink
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
24
Removing and installing components
3 To remove the heat sink :
a Disconnect the system fan cable from the connector on the system board [1]
b Remove the M2*3 screws that secure the heat sink on the system board [2].
c Lift the heat sink away from the system board.
Installing heat sink
1 Place the heat sink on the system board.
2 Tighten the M2*3 screws to secure the heat sink to the computer.
3 Connect the system fan cable to the connector on the system board.
4 Install the:
a battery
b base cover
5 Follow the procedure in After working inside your computer.
System fan
Removing the system fan
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
c chassis frame
3 To remove the system fan:
Removing and installing components
25
a Disconnect the system fan cable from the connector on the system board [1].
b Lift the system fan away from the computer [2].
Installing the system fan
1 Place the system fan into the slot on the computer.
2 Connect the system fan cable to the connector on the system board.
3 Install the:
a chassis frame
b battery
c base cover
4 Follow the procedure in After working inside your computer.
Power connector port
Removing power connector port
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover
b battery
3 To remove the power connector port:
a Remove the M2*3 screw that secures the display cable to the computer [1].
26
Removing and installing components
b Disconnect the power connector port cable from the connector on the system board [2].
c Remove the M2*3 screw to release the metal bracket that secures the power connector port [3].
d Lift the metal bracket [4].
e Lift the power connector port away from the computer [5].
Installing power connector port
1 Align the power connector port along the grooves on the slot and push it down.
2 Place the metal bracket on the power connector port.
3 Tighten the M2*3 screw to secure the power connector port to the computer
4 Connect the power connector port cable to the connector on the system board.
5 Tighten the M2*3 screw to secure the display cable to the computer.
6 Install the:
a battery
b base cover
7 Follow the procedure in After working inside your computer.
Chassis frame
Removing chassis frame
1 Follow the procedure in Before working inside your computer.
2 Remove the:
Removing and installing components
27
a base cover
b battery
c WLAN card
d SSD card
3 To release the chassis frame:
a Release the WLAN cables from the routing channels [1].
b Lift the latch and disconnect the keyboard cable from the connector [2].
To remove the chassis frame:
4
a Remove the M2*2, M2*3, and M2*5 screws that secure the chassis frame to the computer [1].
b Lift the chassis frame away from the computer [2].
28
Removing and installing components
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