Dell Latitude 5480 User Manual

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Dell Latitude 5480
Owner's Manual
Regulatory Model: P72G Regulatory Type: P72G001
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Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2017 - 01
Rev. A00
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Contents
1 Working on your computer............................................................................................................................. 8
Safety instructions.............................................................................................................................................................8
Before working inside your computer..............................................................................................................................8
After working inside your computer.................................................................................................................................9
Turning o your computer................................................................................................................................................ 9
Turning o your computer — Windows 10...............................................................................................................9
Turning o your computer — Windows 7................................................................................................................ 9
2 Chassis view.................................................................................................................................................10
System front view............................................................................................................................................................ 10
System back view..............................................................................................................................................................11
System side view...............................................................................................................................................................11
System side view.............................................................................................................................................................. 12
System top view............................................................................................................................................................... 13
3 Removing and installing components............................................................................................................14
Recommended tools.........................................................................................................................................................14
Subscriber Identity Module(SIM) board........................................................................................................................ 14
Installing the Subscriber Identication Module (SIM) card................................................................................... 14
Removing the Subscriber Identication Module (SIM) card.................................................................................14
Base cover.........................................................................................................................................................................15
Removing base cover.................................................................................................................................................15
Installing base cover...................................................................................................................................................15
Battery............................................................................................................................................................................... 16
Removing battery....................................................................................................................................................... 16
Installing battery..........................................................................................................................................................16
Solid State Drive (SSD)....................................................................................................................................................17
Removing optional M.2 Solid State Drive (SSD).....................................................................................................17
Installing optional M.2 SSD........................................................................................................................................18
Hard drive.......................................................................................................................................................................... 18
Removing hard drive assembly................................................................................................................................. 18
Installing hard drive assembly....................................................................................................................................19
Coin cell battery................................................................................................................................................................19
Removing the coin cell battery................................................................................................................................. 19
Installing coin cell battery..........................................................................................................................................20
WLAN card....................................................................................................................................................................... 20
Removing WLAN card...............................................................................................................................................20
Installing WLAN card..................................................................................................................................................21
Memory module................................................................................................................................................................ 21
Removing memory module........................................................................................................................................21
Installing memory module..........................................................................................................................................22
Keyboard........................................................................................................................................................................... 22
Removing keyboard trim........................................................................................................................................... 22
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Installing keyboard trim..............................................................................................................................................23
Removing keyboard................................................................................................................................................... 23
Installing keyboard......................................................................................................................................................24
Heat sink........................................................................................................................................................................... 24
Removing heatsink ....................................................................................................................................................24
Installing heat sink .....................................................................................................................................................25
System fan........................................................................................................................................................................25
Removing the system fan......................................................................................................................................... 25
Installing the system fan............................................................................................................................................26
Power connector port..................................................................................................................................................... 26
Removing power connector port............................................................................................................................. 26
Installing power connector port................................................................................................................................27
Chassis frame................................................................................................................................................................... 27
Removing chassis frame............................................................................................................................................27
Installing chassis frame..............................................................................................................................................29
System board....................................................................................................................................................................29
Removing system board............................................................................................................................................29
Installing system board.............................................................................................................................................. 32
Touchpad buttons board................................................................................................................................................. 33
Removing touchpad panel........................................................................................................................................ 33
Installing touchpad panel...........................................................................................................................................33
SmartCard module...........................................................................................................................................................34
Removing smart card reader board......................................................................................................................... 34
Installing smart card reader board............................................................................................................................35
LED board......................................................................................................................................................................... 35
Removing LED board.................................................................................................................................................35
Installing LED board...................................................................................................................................................36
Speaker............................................................................................................................................................................. 36
Removing speaker..................................................................................................................................................... 36
Installing speaker........................................................................................................................................................ 37
Display assembly.............................................................................................................................................................. 38
Removing display assembly...................................................................................................................................... 38
Installing display assembly..........................................................................................................................................41
Display bezel..................................................................................................................................................................... 42
Removing display bezel............................................................................................................................................. 42
Installing display bezel................................................................................................................................................42
Display hinge cover..........................................................................................................................................................43
Removing display hinge cover..................................................................................................................................43
Installing display hinge cover.................................................................................................................................... 43
Display hinges................................................................................................................................................................... 44
Removing display hinge.............................................................................................................................................44
Installing display hinge............................................................................................................................................... 45
Display panel.....................................................................................................................................................................45
Removing display panel.............................................................................................................................................45
Installing display panel................................................................................................................................................47
eDP cable..........................................................................................................................................................................48
Removing eDP cable................................................................................................................................................. 48
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Installing eDP cable....................................................................................................................................................48
Camera..............................................................................................................................................................................49
Removing camera...................................................................................................................................................... 49
Installing camera........................................................................................................................................................ 50
Palm rest...........................................................................................................................................................................50
Removing palm rest...................................................................................................................................................50
Installing palmrest....................................................................................................................................................... 51
4 Technology and components........................................................................................................................52
Power adapter.................................................................................................................................................................. 52
Processors........................................................................................................................................................................ 52
Skylake processor...................................................................................................................................................... 52
Kaby Lake — 7th Generation Intel Core processors............................................................................................. 53
Identifying processors in Windows 10..................................................................................................................... 54
Verifying the processor usage in Task Manager.................................................................................................... 54
Verifying the processor usage in Resource Monitor..............................................................................................54
Chipsets............................................................................................................................................................................ 55
Intel chipset drivers................................................................................................................................................... 55
Downloading the chipset driver............................................................................................................................... 56
Identifying the chipset in Device Manager on Windows 10..................................................................................56
Graphic options................................................................................................................................................................56
Intel HD Graphics drivers.......................................................................................................................................... 57
Downloading drivers.................................................................................................................................................. 57
Display options..................................................................................................................................................................57
Identifying the display adapter..................................................................................................................................57
Changing the screen resolution............................................................................................................................... 58
Rotating the display...................................................................................................................................................58
Adjusting brightness in Windows 10........................................................................................................................ 58
Cleaning the display...................................................................................................................................................59
Using touch screen in Windows 10..........................................................................................................................59
Connecting to external display devices...................................................................................................................59
Realtek ALC3246 Waves MaxxAudio Pro controller....................................................................................................59
Downloading the audio driver...................................................................................................................................60
Identifying the audio controller in Windows 10.......................................................................................................60
Changing the audio settings.....................................................................................................................................60
WLAN cards..................................................................................................................................................................... 60
Secure Boot screen options...................................................................................................................................... 61
Hard drive options............................................................................................................................................................ 61
Identifying the hard drive in Windows 10.................................................................................................................61
Identifying the hard drive in the BIOS......................................................................................................................61
Camera features...............................................................................................................................................................62
Identifying the camera in Device Manager on Windows 10..................................................................................62
Starting the camera...................................................................................................................................................62
Starting the camera application...............................................................................................................................62
Memory features..............................................................................................................................................................63
Verifying system memory in Windows 10................................................................................................................63
Verifying system memory in system setup (BIOS)................................................................................................64
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Testing memory using ePSA.....................................................................................................................................64
Realtek HD audio drivers.................................................................................................................................................64
Thunderbolt over Type-C................................................................................................................................................64
Thunderbolt 3 over Type-C...................................................................................................................................... 65
Key Features of Thunderbolt 3 over USB Type-C ................................................................................................65
Thunderbolt Icons......................................................................................................................................................66
5 System setup options.................................................................................................................................. 67
Boot Sequence.................................................................................................................................................................67
Navigation keys................................................................................................................................................................68
System Setup overview.................................................................................................................................................. 68
Accessing System Setup................................................................................................................................................ 68
General screen options....................................................................................................................................................68
System Conguration screen options........................................................................................................................... 69
Video screen options........................................................................................................................................................71
Security screen options....................................................................................................................................................71
Secure Boot screen options............................................................................................................................................73
Intel Software Guard Extensions....................................................................................................................................73
Performance screen options...........................................................................................................................................74
Power Management screen options.............................................................................................................................. 74
POST Behavior screen options...................................................................................................................................... 76
Virtualization support screen options............................................................................................................................ 77
Wireless screen options................................................................................................................................................... 77
Maintenance screen options...........................................................................................................................................78
System Log screen options.............................................................................................................................................78
Updating the BIOS in Windows .....................................................................................................................................78
System and setup password...........................................................................................................................................79
Assigning a system password and setup password...............................................................................................79
Deleting or changing an existing system and/or setup password....................................................................... 80
6 Technical specications................................................................................................................................81
System specications.......................................................................................................................................................81
Processor specications................................................................................................................................................. 82
Memory specications.................................................................................................................................................... 82
Storage specications.....................................................................................................................................................82
Audio specications......................................................................................................................................................... 82
Video specications.........................................................................................................................................................83
Camera specications..................................................................................................................................................... 83
Communication specications........................................................................................................................................83
Port and connector specications.................................................................................................................................84
Contactless smart card specications.......................................................................................................................... 84
Display specications.......................................................................................................................................................84
Keyboard specications.................................................................................................................................................. 85
Touchpad specications..................................................................................................................................................85
Battery specications......................................................................................................................................................86
AC Adapter specications...............................................................................................................................................86
Physical specications.....................................................................................................................................................87
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Environmental specications.......................................................................................................................................... 87
7 Diagnostics.................................................................................................................................................. 88
Enhanced Pre-Boot System Assessment (ePSA) diagnostics...................................................................................88
Device status lights..........................................................................................................................................................89
Battery status lights........................................................................................................................................................ 90
8 Troubleshooting............................................................................................................................................91
Enhanced Pre-Boot System Assessment (ePSA) diagnostics....................................................................................91
Running the ePSA diagnostics..................................................................................................................................91
Real Time Clock (RTC) reset.......................................................................................................................................... 91
9 Contacting Dell............................................................................................................................................93
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Working on your computer

Safety instructions

Use the following safety guidelines to protect your computer from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
You have read the safety information that shipped with your computer.
A component can be replaced or, if purchased separately, installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you nish working inside the
computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional
safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
1
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an
unpainted metal surface at the same time as touching a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its
edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have
connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear dierently than shown in this document.

Before working inside your computer

1 Ensure that your work surface is at and clean to prevent the computer cover from being scratched.
2 Turn o your computer.
3 If the computer is connected to a docking device (docked), undock it.
4 Disconnect all network cables from the computer (if available).
CAUTION
computer.
5 Disconnect your computer and all attached devices from their electrical outlets.
6 Open the display.
7 Press and hold the power button for few seconds, to ground the system board.
: If your computer has an RJ45 port, disconnect the network cable by rst unplugging the cable from your
CAUTION
8.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface at the same time as touching a connector on the back of the computer.
8 Working on your computer
: To guard against electrical shock unplug your computer from the electrical outlet before performing Step #
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8 Remove any installed ExpressCards or Smart Cards from the appropriate slots.

After working inside your computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries
designed for other Dell computers.
1 Replace the battery.
2 Replace the base cover.
3 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
4 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, rst plug the cable into the network device and then plug it into the
computer.
5 Connect your computer and all attached devices to their electrical outlets.
6 Turn on your computer.
Turning o your computer
Turning o your computer — Windows 10
CAUTION
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
: To avoid losing data, save and close all open les and exit all open programs before you turn o your
NOTE
: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds to turn them o.
Turning o your computer — Windows 7
CAUTION
computer.
1 Click Start.
2 Click Shut Down.
: To avoid losing data, save and close all open les and exit all open programs before you turn o your
: Ensure that the computer and all attached devices are turned o. If your computer and attached devices did not
NOTE
automatically turn o when you shut down your operating system, press and hold the power button for about 6 seconds to turn them o.
Working on your computer 9
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System front view

2

Chassis view

Figure 1. Front view
1 Dual array microphone
2 Camera
3 Camera status light
4 Dual array microphone
5 Display
6 Dattery and charge status light
: Latitude 5480 computer also has an optional IR camera module.
NOTE
10 Chassis view
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System back view

Figure 2. Back view
1 Network port
2 uSim card slot (optional)
3 HDMI port
4 USB 3.0 port
5 Power connector port

System side view

Figure 3. Left view
1 Type-C connector/DisplayPort or USB 3.0/optional Thunderbolt3
2 USB 3.0 port
3 SD card reader
: Latitude 5480 computer also has an optional Smart card reader.
NOTE
Chassis view 11
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System side view

Figure 4. Right view
1 Headset/microphone port
2 USB 3.0 port with PowerShare
3 VGA port
4 Noble wedge lock slot
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Chassis view
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System top view

Figure 5. Top view
1 Power button
2 Keyboard
3 Palm rest
4 Touchpad
NOTE
: Latitude 5480 computer also has an optional ngerprint reader.
Chassis view 13
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Removing and installing components

This section provides detailed information on how to remove or install the components from your computer.

Recommended tools

The procedures in this document require the following tools:
Phillips #0 screwdriver
Phillips #1 screwdriver
Small plastic scribe

Subscriber Identity Module(SIM) board

Installing the Subscriber Identication Module (SIM) card
1 Follow the procedure in After working inside your computer.
2 Insert a paperclip or a SIM card removal tool into the pinhole [1].
3 Pull the SIM card tray to remove it [2].
4 Place the SIM card on the SIM card tray.
5 Push the SIM card tray into the slot until it clicks into place.
3
Removing the Subscriber Identication Module (SIM) card
CAUTION
turned o or the network connections are disabled.
1 Insert a paperclip or a SIM card removal tool into the pinhole on the SIM card tray.
2 Pull the SIM card tray to remove it.
3 Remove the SIM card from the SIM card tray.
14 Removing and installing components
: Removing the SIM card when the computer is on may cause data loss or damage the card. Ensure your computer is
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4 Push the SIM card tray into the slot until it clicks into place.

Base cover

Removing base cover

1 Follow the procedure in Before working inside your computer.
2 To remove the base cover:
a Loosen the M2.5*6.3 captive screws that secure the base cover to the computer [1]. b Pry the base cover from the edge and lift the base cover away from the computer [2].
NOTE: You may need a plastic scribe to pry the base cover from the edges.

Installing base cover

1 Place the base cover to align with the screw holders on the computer.
2 Tighten the M2.5 captive screws to secure the base cover to the computer.
3 Follow the procedure in After working inside your computer.
Removing and installing components
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Battery

Removing battery

1 Follow the procedure in Before working inside your computer.
2 Remove the base cover.
3 To remove the battery:
a Disconnect the battery cable from the connector on the system board [1]. b Unroute the battery cable from the routing channels. c Remove the M2*6 captive screw that secures the battery to the computer [2].
NOTE: 6-cell battery has 2 screws.
d Lift the battery from the computer [3].

Installing battery

1 Insert the battery into the slot on the computer.
2 Route the battery cable through the routing channels.
3 Tighten the M2*6 captive screw to secure the battery to the computer.
4 Connect the battery cable to the connector on the system board.
5 Install the base cover.
6 Follow the procedure in After working inside your computer.
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Removing and installing components
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Solid State Drive (SSD)

Removing optional M.2 Solid State Drive (SSD)

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the SSD card:
a Remove the SSD bracket from the SSD card.
NOTE: The SSD bracket is shipped along with the SSD card kit.
b Peel the adhesive tape that secures the SSD card [1]. c Remove the M2*3 screw that secures the SSD to the computer [2]. d Slide and lift the SSD from the computer [3].
4 To remove the SSD clip:
a Remove the M2*3 screw that secures the SSD clip to the computer [1]. b Lift the SSD clip away from the computer [2].
Removing and installing components
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Installing optional M.2 SSD

1 Insert the SSD clip into the slot on the computer.
2 Tighten the M2*3 screw to secure the SSD clip to the computer.
3 Insert the SSD into the connector on the computer.
4 Place the SSD bracket over the SSD and tighten the M2*3 screw to secure it to the computer.
5 Install the:
a battery b base cover
6 Follow the procedure in After working inside your computer.

Hard drive

Removing hard drive assembly

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the hard drive assembly:
a Disconnect the hard drive cable from the connector on the system board. b Remove the screws that secure the hard drive assembly to the computer.
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Removing and installing components
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c Lift the hard drive assembly away from the compute.

Installing hard drive assembly

1 Insert the hard drive assembly into the slot on the computer.
2 Tighten the screws to secure the hard drive assembly to the computer.
3 Connect the hard drive cable to the connector on the hard drive and on the system board.
4 Install the:
a battery b base cover
5 Follow the procedures in After working inside your system.

Coin cell battery

Removing the coin cell battery

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the coin cell battery:
a Disconnect the coin cell battery cable from the connector on the system board [1]. b Lift the coin cell battery to release from the adhesive and lift it away from the system board [2].
Removing and installing components
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Installing coin cell battery

1 Ax the coin cell battery on the system board.
2 Connect the coin cell battery cable to the connector on the system board.
3 Install the:
a battery b base cover
4 Follow the procedure in After working inside your computer.

WLAN card

Removing WLAN card

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the WLAN card:
a Remove the M2*3 screw that secures the WLAN card to the computer [1]. b Remove the metal bracket that secures the WLAN cables [2]. c Disconnect the WLAN cables from the connectors on the WLAN card [3]. d Lift the WLAN card away from the connector [4].
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Removing and installing components
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Installing WLAN card

1 Insert the WLAN card into the connector on the system board.
2 Place the metal bracket to secure the WLAN cables.
3 Tighten the M2*3 screw to secure the WLAN card to the computer.
4 Connect the WLAN cables to the connectors on the WLAN card.
5 Install the:
a battery b base cover
6 Follow the procedure in After working inside your computer.

Memory module

Removing memory module

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the memory module:
a Pry the clips securing the memory module until the memory module pops-up [1]. b Lift the memory module away from the connector [2].
Removing and installing components
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Installing memory module

1 Insert the memory module on the memory connector until the clips secure the memory module.
2 Install the:
a battery b base cover
3 Follow the procedure in After working inside your computer.

Keyboard

Removing keyboard trim

1 Follow the procedure in Before working inside your computer.
2 Pry the keyboard trim from the edges [1] and lift it away from the computer [2].
NOTE: You may need a plastic scribe to pry the keyboard trim from the edges.
22 Removing and installing components
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Installing keyboard trim

1 Place the keyboard trim on the keyboard and press on the edges until it clicks in place.
2 Follow the procedure in After working inside your computer.

Removing keyboard

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c keyboard trim
3 Lift the latch and disconnect the keyboard cable from the connector.
4 Turn over the computer and open the display.
5 To remove the keyboard:
a Remove the M2*2 screws that secure the keyboard to the computer [1]. b Pry the keyboard from the edge and lift it away from the computer [2].
WARNING
keyboard cable.
: Make sure you pull the keyboard cable routed under the computer to avoid any damage to the
Removing and installing components 23
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Installing keyboard

1 Hold the keyboard and route the keyboard cable through the placeholder.
2 Place the keyboard to align with the screw holders on the computer.
3 Tighten the M2*2 screws to secure the keyboard to the computer.
4 Connect the keyboard cable to the connector.
5 Install the:
a keyboard trim b battery c base cover
6 Follow the procedure in After working inside your computer.

Heat sink

Removing heatsink

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
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Removing and installing components
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3 To remove the heat sink :
a Disconnect the system fan cable from the connector on the system board [1] b Remove the M2*3 screws that secure the heat sink on the system board [2]. c Lift the heat sink away from the system board.

Installing heat sink

1 Place the heat sink on the system board.
2 Tighten the M2*3 screws to secure the heat sink to the computer.
3 Connect the system fan cable to the connector on the system board.
4 Install the:
a battery b base cover
5 Follow the procedure in After working inside your computer.

System fan

Removing the system fan

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c chassis frame
3 To remove the system fan:
Removing and installing components
25
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a Disconnect the system fan cable from the connector on the system board [1]. b Lift the system fan away from the computer [2].

Installing the system fan

1 Place the system fan into the slot on the computer.
2 Connect the system fan cable to the connector on the system board.
3 Install the:
a chassis frame b battery c base cover
4 Follow the procedure in After working inside your computer.

Power connector port

Removing power connector port

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the power connector port:
a Remove the M2*3 screw that secures the display cable to the computer [1].
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Removing and installing components
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b Disconnect the power connector port cable from the connector on the system board [2]. c Remove the M2*3 screw to release the metal bracket that secures the power connector port [3]. d Lift the metal bracket [4]. e Lift the power connector port away from the computer [5].

Installing power connector port

1 Align the power connector port along the grooves on the slot and push it down.
2 Place the metal bracket on the power connector port.
3 Tighten the M2*3 screw to secure the power connector port to the computer
4 Connect the power connector port cable to the connector on the system board.
5 Tighten the M2*3 screw to secure the display cable to the computer.
6 Install the:
a battery b base cover
7 Follow the procedure in After working inside your computer.

Chassis frame

Removing chassis frame

1 Follow the procedure in Before working inside your computer.
2 Remove the:
Removing and installing components
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a base cover b battery c WLAN card d SSD card
3 To release the chassis frame:
a Release the WLAN cables from the routing channels [1]. b Lift the latch and disconnect the keyboard cable from the connector [2].
To remove the chassis frame:
4
a Remove the M2*2, M2*3, and M2*5 screws that secure the chassis frame to the computer [1]. b Lift the chassis frame away from the computer [2].
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Removing and installing components
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Installing chassis frame

1 Place the chassis frame on the computer.
2 Tighten the M2*2, M2*3, and M2*5 screws to secure the chassis frame to the computer.
3 Connect the keyboard cable to the connector.
4 Connect the speaker cable to the connector on the system board.
5 Route the WLAN cables through the routing channels.
6 Install the:
a SSD card b WLAN card c battery d base cover
7 Follow the procedure in After working inside your system.

System board

Removing system board

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a SIM card b base cover c battery d keyboard trim
Removing and installing components
29
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e keyboard f WLAN card g SSD card h memory module i coin cell battery j heatsink k system fan l chassis frame
3 Disconnect the following cables from the system board:
a LED board [1] b speaker [2] c touchpad [3]
4 To release the system board:
a Remove the M2*2 screw that secures the display cable [1]. b Lift the metal bracket that secures the display cable [2]. c Disconnect the display cable from the connectors on the system board [3]. d Disconnect the power connector port cable from the connector on the system board [4]. e Remove the M2*2 screws that secure the metal bracket[5] .
: The metal bracket secures the DisplayPort over USB Type-C.
NOTE
f Lift the metal bracket away from the system board [6].
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Removing and installing components
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5 To remove the system board:
a Remove the M2*2 screws that secure the system board to the computer [1]. b Lift the system board away from the computer [2].
Removing and installing components
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Installing system board

1 Align the system board with the screw holders on the computer.
2 Tighten the M2*2 screws to secure the system board to the computer.
3 Place the metal bracket to secure the DisplayPort over USB Type-C.
4 Tighten the M2*2 screws to secure the metal bracket on the DisplayPort over USB Type-C.
5 Connect the power connector port cable to the connector on the system board.
6 Connect the display cables to the connectors on the system board.
7 Place the metal bracket to secure the display cable.
8 Tighten the M2*2 screw to secure the metal bracket.
9 Connect the following cables:
a touchpad b speaker c LED board
10 Install the:
a chassis frame b system fan c heat sink d coin cell battery e memory module f SSD card g WLAN card h keyboard trim i keyboard
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Removing and installing components
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j battery k base cover l SIM card
11 Follow the procedure in After working inside your computer.

Touchpad buttons board

Removing touchpad panel

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d SSD card e chassis frame
3 To remove the touchpad panel:
a Lift the latch and disconnect the touchpad panel cable from the connector [1]. b Remove the screws that secure the touchpad panel to the computer [2]. c Lift the touchpad panel away from the computer.

Installing touchpad panel

1 Align the touchpad panel with the tabs on the computer.
2 Tighten the screws to secure the touchpad panel to the computer.
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3 Connect the touchpad panel cable to the connector.
4 Ax the adhesive tapes to secure the speaker cable to the touchpad panel.
5 Ax the smart card reader board cable.
6 Connect the smart card reader board to the connector.
7 Install the:
a chassis frame b SSD card c WLAN card d battery e base cover
8 Follow the procedure in After working inside your computer.

SmartCard module

Removing smart card reader board

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d SSD card e chassis frame
3 To remove the smart card reader board:
a Remove the screws that secure the smart card reader board to the palmrest [1]. b Slide and remove the smart card reader from the slot [2].
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Installing smart card reader board

1 Insert the smart card reader board to align with the tabs on the chassis..
2 Tighten the screws to secure the smart card reader board to the computer.
3 Ax the smart card reader board cable and connect the cable to the connector.
4 Install the:
a chassis frame b SSD card c WLAN card d battery e base cover
5 Follow the procedure in After working inside your computer.

LED board

Removing LED board

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d SSD card e chassis frame
3 To remove the LED board:
a Lift the latch and disconnect the LED board cable from the connector on the LED board [1]. b Remove the M2*3 screw that secures the LED board to the computer [2]. c Lift the LED board away from the computer [3].
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Installing LED board

1 Place the LED board into the slot on the computer.
2 Tighten the M2*3 screw to secure the LED board to the computer.
3 Connect the LED board cable to the connector on the LED board.
4 Install the:
a chassis frame b SSD card c WLAN card d battery e base cover
5 Follow the procedure in After working inside your computer.

Speaker

Removing speaker

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c keyboard trim
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Removing and installing components
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d keyboard e WLAN card f SSD card g memory module h coin cell battery i system fan j heat sink k chassis frame l smart card reader m LED board n system board
3 To remove the speakers:
a Release the speaker cable through the routing channels [1]. b Lift the speaker away from the computer [2].

Installing speaker

1 Insert the speaker module aligning it with the nodes on the chassis.
2 Route the speaker cable through the routing channels.
3 Install the:
a system board b smart card reader c LED board d chassis frame e system fan f heat sink g coin cell battery h memory module
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i SSD card j WLAN card k keyboard trim l keyboard m battery n base cover
4 Follow the procedure in After working inside your computer.

Display assembly

Removing display assembly

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card
3 To disconnect the display cable:
a Release the WLAN cable from the routing channels [1]. b Remove the M2*5 screw that secures the display cable bracket to the computer [2]. c Remove the display cable bracket that secures the display cable [3]. d Disconnect the display cable from the connector on the system board [4]. e Remove the screw to release the display cable from the computer [5].
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4 To release the display assembly:
a Remove the M2*5 screws that secure the display assembly to the computer [1]. b Release the WLAN cable and display cable through the routing channels [2] [3].
5 Turn over the computer.
6 To remove the display assembly:
a Remove the screws that secure the display assembly to the computer [1]. b Open the display [2].
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c Lift the display assembly from the computer.
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Installing display assembly

1 Place the chassis on the edge of a plane surface.
2 Align the display assembly to align with the screw holders on the computer.
3 Tighten the M2*5 screws to secure the display assembly to the computer.
4 Connect the display cable to the connector on the system board.
5 Place the metal bracket to secure the display cable.
6 Tighten the M2*5 screws to secure the display cable.
7 Route the WLAN cables through the routing channels.
8 Install the:
a WLAN card b battery c base cover
9 Follow the procedure in After working inside your computer.
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Display bezel

Removing display bezel

The following procedure is applicable only if your computer is a non-touch computer.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d display assembly
3 To remove the display bezel:
a Pry the display bezel at the base of the display [1]. b Lift the display bezel to release it [2]. c Pry the edges on the side of the display to release the display bezel [3, 4].

Installing display bezel

1 Place the display bezel on the display assembly.
2 Starting from the top corner, press on the display bezel and work around the entire bezel until it clicks on to the display assembly.
3 Install the:
a display assembly b WLAN card c battery
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Removing and installing components
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d base cover
4 Follow the procedure in After working inside your computer.

Display hinge cover

Removing display hinge cover

The following procedure is applicable only if your computer is a non-touch computer.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery
3 To remove the display hinge cover:
a Remove the cosmetic screw that secures the display hinge cover to the display assembly [1]. b Lift the display hinge cover away from the display hinge [2]. c Repeat step a and step b to remove the other display hinge cover.

Installing display hinge cover

1 Place the display hinge cover on the display hinge.
2 Tighten the cosmetic screw to secure the display hinge cover to the display hinge.
3 Repeat step a and step b to install the other display hinge cover.
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4 Install the:
a battery b base cover
5 Follow the procedure in After working inside your computer.

Display hinges

Removing display hinge

The following procedure is applicable only if your computer is a non-touch computer.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d display assembly e display bezel
3 To remove the display hinge:
a Remove the M2.5*3 screws that secure the display hinge to the display assembly [1]. b Lift the display hinge away from the display assembly [2]. c Repeat step a and step b to remove the other display hinge.
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Installing display hinge

1 Place the display hinge on the display assembly.
2 Tighten the M2.5*3 screws to secure the display hinge to the display assembly.
3 Repeat step a and step b to install the other display hinge.
4 Install the:
a display bezel b display assembly c WLAN card d battery e base cover
5 Follow the procedure in After working inside your computer.

Display panel

Removing display panel

The following procedure is applicable only if your computer is a non-touch computer.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d display assembly e display bezel
3 Remove the M2*3 screws that secure the display panel to the display assembly [1] and lift to turn over the display panel to access the
eDP cable [2].
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4 To remove the display panel:
a Peel the adhesive tape [1]. b Lift the blue tape that secures the eDP cable [2]. c Lift the latch and disconnect the eDP cable from the connector on the display panel [3] [4].
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Installing display panel

1 Connect the eDP cable to the connector and ax the blue tape.
2 Ax the adhesive tape to secure the eDP cable.
3 Replace the display panel to align with the screw holders on the display assembly.
4 Tighten the M2*3 screws to secure the display panel to the display assembly.
5 Install the:
a display bezel b display assembly c WLAN card d battery e base cover
6 Follow the procedure in After working inside your computer.
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eDP cable

Removing eDP cable

The following procedure is applicable only if your computer is a non-touch computer.
1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d display assembly e display bezel f display panel
3 Peel the eDP cable from the adhesive to remove it from the display.

Installing eDP cable

1 Ax the eDP cable on the display panel.
2 Install the:
a display panel b display bezel c display assembly
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d WLAN card e battery f base cover
3 Follow the procedure in After working inside your computer.

Camera

Removing camera

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d display assembly e display bezel f display panel
3 To remove the camera:
a Disconnect the camera cable from the connector [1]. b Lift the camera away from the display [2].
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Installing camera

1 Insert the camera into the slot on the display assembly.
2 Connect the camera cable to the connector.
3 Install the:
a display panel b display bezel c display assembly d WLAN card e battery f base cover
4 Follow the procedure in After working inside your computer.

Palm rest

Removing palm rest

1 Follow the procedure in Before working inside your computer.
2 Remove the:
a base cover b battery c WLAN card d SSD card e memory module f coin cell battery g system fan h heat sink i display assembly j chassis frame k smart card reader l LED board m system board
3 The palm rest is the remaining component after removing all the components.
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Installing palmrest

1 Place the palm rest on a at surface.
2 Install the:
a system board b smart card reader c LED board d chassis frame e system fan f heat sink g display assembly h coin cell battery i memory module j SSD card k WLAN card l battery m base cover
3 Follow the procedure in After working inside your computer.
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Technology and components

Power adapter

This laptop is shipped with 65 W or 90 W power adapter.
WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then
pull rmly but gently to avoid damaging the cable.
WARNING: The power adapter works with electrical outlets worldwide. However, power connectors and power strips vary among
countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause re or equipment damage.

Processors

The Latitude 5480 laptop is shipped with the following processors:
Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core
Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core
Intel Core i5-7300U (3M Cache, up to 3.5 GHz), vPro, Dual Core
Intel Core i7-7600U (4M Cache, up to 3.9 GHz), vPro, Dual Core
Intel Core i5-7300HQ (6M Cache, up to 3.5GHz), Quad Core, 35W CTDP
Intel Core i5-7440HQ (6M Cache, up to 3.8GHz), Quad Core, 35W CTDP
Intel Core i7-7820HQ (8M Cache up to 3.9GHz), Quad Core, 35W CTDP
Intel Core i5-6200U (3M cache up to 2.3GHz), Dual Core
Intel Core i5-6300U (3M cache up to 2.4GHz), vPro, Dual Core
Intel Core i7-6600U (4M cache up to 2.6GHz), vPro, Dual Core
Intel Core i5-6440HQ (6M cache up to 2.6GHz), vPro, Quad Core
4
: The clock speed and performance varies depending on the workload and other variables.
NOTE

Skylake processor

Intel Skylake is the successor to the Intel® Broadwell processor. It is a microarchitecture redesign using an already existing process technology and it will be branded as Intel 6th Gen Core. Like Broadwell, Skylake is available in four variants with suxes SKL-Y, SKL-H, and SKL-U.
The Skylake also includes Core i7, i5, i3, Pentium and Celeron processors.
Processor performance features
The following table illustrates the performance available on each Skylake sux.
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Table 1. Skylake specications
Processor number Cache No. of
Intel Core i5-6200U (Dual Core, 2.3GHz, 15W)
Intel Core i5-6300U (Dual Core, 2.4GHz, 15W)-vPro
Intel Core i7-6600U (Dual Core, 2.6GHz, 15W)-vPro
Intel Core i5-6440HQ (Quad Core, 2.6GHz, cTDP 35W) ­vPro
3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620
3 MB 2/4 15 W DDR4-2133 Intel HD graphics 620
4 MB 2/4 15 W DDR4-2133 Intel HD graphics 620
6 MB 4/4 35 W DDR4-2133 Intel HD graphics 630
cores/No. of threads
Power Memory type Graphics

Kaby Lake — 7th Generation Intel Core processors

The 7th Gen Intel Core processor (Kaby Lake) family is the successor of 6th generation processors (Sky Lake). It's main features include:
Intel 14nm Manufacturing Process Technology
Intel Turbo Boost Technology
Intel Hyper Threading Technology
Intel Built-in Visuals
Intel HD graphics - exceptional videos, editing smallest details in the videos
Intel Quick Sync Video - excellent video conferencing capability, quick video editing and authoring
Intel Clear Video HD - visual quality and color delity enhancements for HD playback and immersing web browsing
Integrated memory controller
Optional Intel vPro technology (on i5/i7) with Active Management Technology 11.6
Intel Rapid Storage Technology
Table 2. Kaby lake
Processor number Clock
Intel Core i3-7100U (3M Cache, up to 2.4 GHz), Dual Core
Intel Core i5-7200U (3M Cache, up to 3.1 GHz), Dual Core
Intel Core i5-7300U (3M Cache, up to 3.5 GHz),vPro, Dual Core
Intel Core i7-7600U (4M Cache, up to 3.9 GHz), vPro, Dual Core
Intel Core i5-7300HQ (6M Cache, up to 3.5GHz), Quad Core, 35W CTDP
Intel Core i5-7440HQ (6M Cache, up to 3.8GHz), Quad Core, 35W CTDP
specications
Speed
2.4 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD
2.5 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD
2.6 GHz 3 MB 2/4 15 W DDR4-2133 Intel HD
2.8 GHz 4 MB 2/4 15 W DDR4-2133 Intel HD
2.5 GHz 6 MB 4/4 35 W DDR4-2133;
2.8 GHz 6 MB 4/4 35 W DDR4-2133;
Cache No. of
cores/No. of threads
Power Memory type Graphics
graphics 620
graphics 620
graphics 620
graphics 620
Intel HD
DDR4-2400
DDR4-2400
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Graphics 630
Intel HD Graphics 630
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Processor number Clock
Speed
Cache No. of
cores/No. of threads
Power Memory type Graphics
Intel Core i7-7820HQ (8M Cache up to 3.9GHz), Quad Core, 35W CTDP
2.9 GHz 8 MB 4/4 35 W DDR4-2133;

Identifying processors in Windows 10

1 Tap Search the Web and Windows.
2 Type Device Manager.
3 Tap Processor.
The processor information is displayed.

Verifying the processor usage in Task Manager

1 Press and hold the taskbar.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
DDR4-2400
Intel HD Graphics 630

Verifying the processor usage in Resource Monitor

1 Press and hold the taskbar.
2 Select Start Task Manager.
The Windows Task Manager window is displayed.
3 Click the Performance tab in the Windows Task Manager window.
The processor performance details are displayed.
4 Click Open Resource Monitor.
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Chipsets

All laptops or notebook communicate with the CPU through the chipset. This laptop is shipped with the Intel 100 Series chipset .

Intel chipset drivers

Verify if the Intel chipset drivers are already installed in the laptop.
Table 3. Intel chipset drivers
Before installation After installation
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Downloading the chipset driver

1 Turn on the laptop.
2 Go to Dell.com/support.
3 Click Product Support, enter the Service Tag of your laptop, and then click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
Click Drivers and Downloads.
4
5 Select the operating system installed on your laptop.
6 Scroll down the page, expand Chipset, and select your chipset driver.
7 Click Download File to download the latest version of the chipset driver for your laptop.
8 After the download is complete, navigate to the folder where you saved the driver le.
9 Double-click the chipset driver le icon and follow the instructions on the screen.

Identifying the chipset in Device Manager on Windows 10

1 Click Settings on the Windows 10 Charms Bar.
2 From the Control Panel, select Device Manager.
3 Expand System Devices and search for the chipset.

Graphic options

This laptop is shipped with the following graphics chipset options:
Intel HD Graphics 620
Intel HD Graphics 630
NVIDIA GeForce 930MX 64 Bit
NVIDIA GeForce 940MX 64 Bit
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Intel HD Graphics drivers

Verify if the Intel HD Graphics drivers are already installed in the laptop.
Table 4. Intel HD Graphics drivers
Before installation After installation

Downloading drivers

1 Turn on the laptop.
2 Go to Dell.com/support.
3 Click Product Support, enter the Service Tag of your laptop, and then click Submit.
NOTE
: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.
4 Click Drivers and Downloads.
5 Select the operating system installed on your laptop.
6 Scroll down the page and select the graphic driver to install.
7 Click Download File to download the graphic driver for your laptop.
8 After the download is complete, navigate to the folder where you saved the graphic driver le.
9 Double-click the graphic driver le icon and follow the instructions on the screen.

Display options

This laptop has the following display options:
14.0-inch HD Anti-glare (!366 x 768)
14.0-inch FHD Anti-glare (1920 x 1080)
14.0-inch FHD Touch (1920 x 1080)

Identifying the display adapter

1 Start the Search Charm and select Settings.
2 Type Device Manager in the search box and tap Device Manager from the left pane.
3 Expand Display adapters.
The display adapters are displayed.
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Changing the screen resolution

1 Press and hold the desktop screen and select Display Settings.
2 Tap or click Display settings.
The Setting window is displayed.
3 Scroll down and select Advanced Display Settings.
The Advanced Display Setting is displayed.
4 Select the required resolution from the drop-down list and tap Apply.

Rotating the display

1 Press and hold on the desktop screen.
A sub menu is displayed.
2 Select Graphic Options > Rotation and choose on of the following:
Rotate to Normal
Rotate to 90 Degrees
Rotate to 180 Degrees
Rotate to 270 Degrees
: The Display can also be rotated using the following key combinations:
NOTE
Ctrl + Alt + Up arrow key (Rotate to normal)
Right arrow key (Rotate 90 degrees)
Down arrow key (Rotate 180 degrees)
Left arrow key (Rotate 270 degrees)

Adjusting brightness in Windows 10

To enable or disable automatic screen brightness adjustment:
1 Swipe-in from the right edge of the display to access the Action Center.
Tap or click All Settings > System > Display.
2
3 Use the Adjust my screen brightness automatically slider to enable or disable automatic-brightness adjustment.
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NOTE: You can also use the Brightness level slider to adjust the brightness manually.

Cleaning the display

1 Check for any smudges or areas that has to be cleaned.
2 Use a microber cloth to remove any obvious dust and gently brush o any dirt particles.
3 Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition.
NOTE: Never spray any cleaning solutions directly on the screen; spray it to the cleaning cloth.
4 Gently wipe the screen in a circular motion. Do not press hard on the cloth.
NOTE: Do not press hard or touch the screen with your ngers or you may leave oily prints and smears.
NOTE: Do not leave any liquid on the screen.
5 Remove all excess moisture as it may damage your screen.
6 Let the display dry thoroughly before you turn it on.
7 For stains that are hard to remove, repeat this procedure till the display is clean.

Using touch screen in Windows 10

Follow these steps to enable or disable the touch screen:
1 Go to the Charms Bar and tap All Settings .
2 Tap Control Panel.
3 Tap Pen and Input Devices in the Control Panel.
4 Tap the Touch tab.
5 Select Use your nger as an input device to enable the touch screen. Clear the box to disable the touch screen.

Connecting to external display devices

Follow these steps to connect your laptop to an external display device:
1 Ensure that the projector is turned on and plug the projector cable into a video port on your laptop.
2 Press the Windows logo+P key.
3 Select one of the following modes:
PC screen only
Duplicate
Extend
Second Screen only
: For more information, see the document that shipped with your display device.
NOTE

Realtek ALC3246 Waves MaxxAudio Pro controller

This laptop is shipped with integrated Realtek ALC3246-CG Waves MaxxAudio Pro controller. It is a High Denition audio codec designed for Windows desktop and laptops.
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Downloading the audio driver

1 Turn on the laptop.
2 Go to www.Dell.com/support.
3 Click Product Support, enter the Service Tag of your laptop and click Submit.
NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.
Click Drivers and Downloads.
4
5 Select the operating system installed on your laptop.
6 Scroll down the page and expand Audio.
7 Select the audio driver.
8 Click Download File to download the latest version of the audio driver for your laptop.
9 After the download is complete, navigate to the folder where you saved the audio driver le.
10 Double-click the audio driver le icon and follow the instructions on the screen.

Identifying the audio controller in Windows 10

1 Swipe from the right edge to access the Search Charm and select All Settings .
2 Type Device Manager in the search box and select Device Manager from the left pane.
3 Expand Sound, video and game controllers.
The audio controller is displayed.
Table 5. Identifying the audio controller in Windows 10
Before installation After installation

Changing the audio settings

1 Tap or touch the Search the web and Windows and type Dell Audio.
2 Start the Dell Audio utility from the left pane.

WLAN cards

This laptop supports the following options:
Qualcomm QCA61x4A
QCA 2x2 AC with Bluetooth (non vPro)
Intel 8265 without Bluetooth
2x2 AC without Bluetooth (vPro capable)-FED
Intel 8265
2x2 AC with Bluetooth (vPro capable)
NOTE
: Qualcomm xxxxxx (for example: QCA61x4A) is a product of Qualcomm Technologies, Inc
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Secure Boot screen options

Option Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
Disabled
Enabled
Default setting: Enabled.
Expert Key Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are:
PK
KEK
db
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
Save to File—Saves the key to a user-selected le
Replace from File—Replaces the current key with a key from a user-selected le
Append from File—Adds a key to the current database from a user-selected le
Delete—Deletes the selected key
Reset All Keys—Resets to default setting
Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.

Hard drive options

This laptop supports HDD, M.2 SATA SSD, and M.2 PVIe NVMe.

Identifying the hard drive in Windows 10

1 Tap or click All Settings on the Windows 10 Charms Bar.
2 Tap or click Control Panel, select Device Manager , and expand Disk drives.
The hard drive is listed under Disk drives.

Identifying the hard drive in the BIOS

1 Turn on or restart your system.
2 When the Dell logo appears, perform one of the following actions to enter the BIOS setup program:
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
Without keyboard — When the F12 boot selection menu is displayed, press the Volume Down button to enter BIOS setup. To enter the Boot selection menu, press the Volume Up button.
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The hard drive is listed under the System Information under the General group.

Camera features

This laptop is shipped with front-facing camera with the image resolution of 1280 x 720 (maximum).
NOTE: The camera is at the top center of the display.
NOTE: The laptop is also shipped with no camera option.

Identifying the camera in Device Manager on Windows 10

1 In the Search box, type device manager, and tap to start it.
2 Under Device Manager, expand Imaging devices.

Starting the camera

To start the camera, open an application that uses the camera. For instance, if you tap the Skype software that is shipped with the laptop, the camera turns on. Similarly, if you are chatting on the internet and the application requests to access the webcam, the webcam turns on.

Starting the camera application

1 Tap or click the Windows button and select All apps.
2 Select Camera from the apps list.
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3 If the Camera App is not available in the apps list, search for it.

Memory features

This laptop supports a minimum memory of :
4 GB and a maximum of 32 GB DDR4 memory, up to 2133 MHz (dual core).
4 GB and a maximum of 32 GB DDR4 memory, up to 2400 MHz (quad core).

Verifying system memory in Windows 10

1 Tap the Windows button and select All Settings > System.
2 Under System, tap About.
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Verifying system memory in system setup (BIOS)

1 Turn on or restart your system.
2 Perform the following actions after the Dell logo is displayed
With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.
3 On the left pane, select Settings > General > System Information,
The memory information is displayed on the right pane.

Testing memory using ePSA

1 Turn on or restart your system.
2 Perform one of the following actions after the Dell logo is displayed:
With keyboard — Press F12.
Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.
The PreBoot System Assessment (PSA) starts on your system.
NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the desktop. Turn o
the laptop and try again.

Realtek HD audio drivers

Verify if the Realtek audio drivers are already installed in the laptop.
Table 6. Realtek HD audio drivers
Before installation After installation

Thunderbolt over Type-C

Thunderbolt is a hardware interface that combines data, video, audio, and power in a single connection. Thunderbolt combines PCI Express (PCIe) and DisplayPort (DP) into one serial signal, and additionally provides DC power, all in one cable. Thunderbolt 1 and Thunderbolt 2 use the same connector as miniDP (DisplayPort) to connect to peripherals, while Thunderbolt 3 uses a USB Type-C connector.
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Figure 6. Thunderbolt 1 and Thunderbolt 3
1 Thunderbolt 1 and Thunderbolt 2 (using a miniDP connector)
2 Thunderbolt 3 (using a USB Type-C connector)

Thunderbolt 3 over Type-C

Thunderbolt 3 brings Thunderbolt to USB Type-C at speeds up to 40 Gbps, creating one compact port that does it all - delivering the fastest, most versatile connection to any dock, display or data device like an external hard drive. Thunderbolt 3 uses a USB Type-C connector/port to connect to supported peripherals.
1 Thunderbolt 3 uses USB Type-C connector and cables - It is compact and reversible
2 Thunderbolt 3 supports speed up to 40 Gbps
3 DisplayPort 1.2 – compatible with existing DisplayPort monitors, devices and cables
4 USB Power Delivery - Up to 130W on supported computers

Key Features of Thunderbolt 3 over USB Type-C

1 Thunderbolt, USB, DisplayPort and power on USB Type-C on a single cable (features vary between dierent products)
2 USB Type-C connector and cables which are compact and reversible
3 Supports Thunderbolt Networking (*varies between dierent products)
4 Supports up to 4K displays
5 Up to 40 Gbps
NOTE
: Data transfer speed may vary between dierent devices.
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Thunderbolt Icons

Figure 7.
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System setup options

NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
Topics:
Boot Sequence
Navigation keys
System Setup overview
Accessing System Setup
General screen options
System Conguration screen options
Video screen options
Security screen options
Secure Boot screen options
Intel Software Guard Extensions
Performance screen options
Power Management screen options
POST Behavior screen options
Virtualization support screen options
Wireless screen options
Maintenance screen options
System Log screen options
Updating the BIOS in Windows
System and setup password
5

Boot Sequence

Boot Sequence allows you to bypass the System Setup–dened boot device order and boot directly to a specic device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can:
Access System Setup by pressing F2 key
Bring up the one-time boot menu by pressing F12 key
The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:
Removable Drive (if available)
STXXXX Drive
: XXX denotes the SATA drive number.
NOTE
Optical Drive (if available)
Diagnostics
: Choosing Diagnostics, will display the ePSA diagnostics screen.
NOTE
The boot sequence screen also displays the option to access the System Setup screen.
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Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take eect until you restart the
system.
Keys Navigation
Up arrow Moves to the previous eld.
Down arrow Moves to the next eld.
Enter Selects a value in the selected eld (if applicable) or follow the link in the eld.
Spacebar Expands or collapses a dropdown list, if applicable.
Tab Moves to the next focus area.
NOTE: For the standard graphics browser only.
Esc Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message
that prompts you to save any unsaved changes and restarts the system.

System Setup overview

System Setup allows you to:
Change the system conguration information after you add, change, or remove any hardware in your computer.
Set or change a user-selectable option such as the user password.
Read the current amount of memory or set the type of hard drive installed.
Before you use System Setup, it is recommended that you write down the System Setup screen information for future reference.
CAUTION
computer to work incorrectly.
: Unless you are an expert computer user, do not change the settings for this program. Certain changes can cause your

Accessing System Setup

1 Turn on (or restart) your computer.
2 After the white Dell logo appears, press F2 immediately.
The System Setup page is displayed.
NOTE
: If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or
restart your computer and try again.
NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup.

General screen options

This section lists the primary hardware features of your computer.
Option
System Information This section lists the primary hardware features of your computer.
Description
System Information: Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Ownership Date, Manufacture Date, and the Express Service Code.
Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology, DIMM ASize, DIMM B Size,
68 System setup options
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Option Description
Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, Processor L3 Cache, HT Capable, and 64-Bit Technology.
Device Information: Displays Primary Hard Drive, M.2 SATA2, M.2 SATA, M.2 PCIe SSD-0, LOM MAC Address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, WiGig Device, Cellular Device, Bluetooth Device.
Battery Information Displays the battery status and the type of AC adapter connected to the computer.
Boot Sequence Allows you to change the order in which the computer attempts to nd an operating system.
Diskette Drive
Internal HDD
USB Storage Device
CD/DVD/CD-RW Drive
Onboard NIC
Advanced Boot Options
UEFI Booth Path Security
Date/Time Allows you to change the date and time.
This option allows you the legacy option ROMs to load. By default, the Enable Legacy Option ROMs is disabled.
This options controls whether or not the system will prompt the user to enter the Admin password when booting a UEFI boot path from the F12 Boot Menu.
Always, Except Internal HDD
Always
Never: This option is enabled by default.
System Conguration screen options
Option
Integrated NIC Allows you to congure the integrated network controller. The options are:
Parallel Port Allows you to congure the parallel port on the docking station. The options are:
Description
Disabled
Enabled
Enabled w/PXE: This option is enabled by default.
Disabled
AT: This option is enabled by default.
PS2
ECP
Serial Port Allows you to congure the integrated serial port. The options are:
Disabled
COM1: This option is enabled by default.
COM2
COM3
COM4
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Option Description
SATA Operation Allows you to congure the internal SATA hard-drive controller. The options are:
Disabled
AHCI
RAID On: This option is enabled by default.
Drives Allows you to congure the SATA drives on board. All drives are enabled by default. The options are:
SATA-0
SATA-2
SATA-4
M.2 PCI-e SSD-0
SMART Reporting This eld controls whether hard drive errors for integrated drives are reported during system startup. This
technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specication. This option is disabled by default.
Enable SMART Reporting
USB Conguration
USB Thunderbolt This is an optional feature.
This is an optional feature.
This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices (HDD, memory key, oppy).
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
Enable USB Boot Support: This option is enabled by default.
Enable External USB Port: This option is enabled by default.
NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings.
This eld congures the integrated USB controller. If Boot Support is enabled, the system is allowed to boot any type of USB Mass Storage Devices (HDD, memory key, oppy).
If USB port is enabled, device attached to this port is enabled and available for OS.
If USB port is disabled, the OS cannot see any device attached to this port.
The options are:
Enable USB Boot Support: This option is enabled by default.
Enable External USB Port: This option is enabled by default.
Enable Thunderbolt Port: This option is enabled by default.
Enable Thunderbolt Boot Support. This is an optional feature.
Always Allows Dell Docks. This is an optional feature.
Enables Thunderbolt (and PCIe behind TBT) Pre-boot
USB PowerShare This eld congures the USB PowerShare feature behavior. This option allows you to charge external devices using
the stored system battery power through the USB PowerShare port.
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Option Description
Unobtrusive Mode This option, when enabled, pressing Fn+F7 turns o all light and sound emissions in the system. To resume normal
operation, press Fn+F7 again. This option is disabled by default.
Miscellaneous Devices
Allows you to enable or disable the following devices:
Enable Camera: This option is enabled by default.
Enable Hard Drive Free Fall Protection: This option is enabled by default.
Enable Secure Digital (SD) Card: This option is enabled by default.
Secure Digital (SD) Card Boot
Secure Digital (SD) Card Read — only Mode

Video screen options

Option Description
LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC).
NOTE: The video setting will be visible only when a video card is installed into the system.

Security screen options

Option
Admin Password Allows you to set, change, or delete the administrator (admin) password.
Description
NOTE: You must set the admin password before you set the system or hard drive password. Deleting
the admin password automatically deletes the system password and the hard drive password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
System Password Allows you to set, change or delete the system password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
M.2 SATA SSD Password
Strong Password Allows you to enforce the option to always set strong passwords.
Password
Conguration
Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they
Allows you to set, change, or delete the M.2 SATA SSD password.
NOTE: Successful password changes take eect immediately.
Default setting: Not set
Default Setting: Enable Strong Password is not selected.
NOTE: If Strong Password is enabled, Admin and System passwords must contain at least one
uppercase character, one lowercase character and be at least 8 characters long.
Allows you to determine the minimum and maximum length of Administrator and System passwords.
are set. The options are:
System setup options 71
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Option Description
Disabled
Reboot bypass
Default setting: Disabled
Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is
set.
Default setting: Allow Non-Admin Password Changes is selected.
Non-Admin Setup Changes
UEFI Capsule Firmware Updates
TPM 2.0 Security Allows you to enable the Trusted Platform Module (TPM) during POST. The options are:
Computrace Allows you to activate or disable the optional Computrace software The options are:
Allows you to determine whether changes to the setup options are allowed when an Administrator Password is set. If disabled the setup options are locked by the admin password.
Allows yout to control whether this system allows BIOS updates via UEFI capsule update packages.
Enable UEFI Capsule Firmware Updates
Default setting: Enabled
TPM On: This option is enabled by default.
Clear
PPI Bypass for Enabled Commands: This option is enabled by default.
Attestation Enable: This option is enabled by default.
Key Storage Enable: This option is enabled by default.
PPI Bypass for Disabled Commands
SHA-256: This option is enabled by default.
Disabled
Enabled
NOTE: To upgrade or downgrade TPM1.2/2.0, download the TPM wrapper tool (software).
Deactivate
Disable
Activate
NOTE: The Activate and Disable options will permanently activate or disable the feature and no further
changes will be allowed
Default setting: Deactivate
CPU XD Support Allows you to enable the Execute Disable mode of the processor.
Enable CPU XD Support
Default setting: Enabled
OROM Keyboard Access
72 System setup options
Allows you to set an option to enter the Option ROM Conguration screens using hotkeys during boot. The options are:
Enable
One Time Enable
Disable
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Option Description
Default setting: Enabled
Admin Setup Lockout
Master Password Lockout
Allows you to prevent users from entering Setup when an Administrator password is set.
Default Setting: Disabled
Allows you to disable master password support. Hard disk password need to be cleared before the setting can be changed
Enable Master Password Lockout
Default setting: Disabled

Secure Boot screen options

Option Description
Secure Boot Enable This option enables or disables the Secure Boot feature.
Disabled
Enabled
Default setting: Enabled.
Expert Key Management
Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Mode option is disabled by default. The options are:
PK
KEK
db
dbx
If you enable the Custom Mode, the relevant options for PK, KEK, db, and dbx appear. The options are:
Save to File—Saves the key to a user-selected le
Replace from File—Replaces the current key with a key from a user-selected le
Append from File—Adds a key to the current database from a user-selected le
Delete—Deletes the selected key
Reset All Keys—Resets to default setting
Delete All Keys—Deletes all the keys
NOTE: If you disable the Custom Mode, all the changes made will be erased and the keys will restore to
default settings.

Intel Software Guard Extensions

Option
Intel SGX Enable This elds species you to provide a secured environment for running code/storing sensitive information in the
Description
context of the main OS. The options are:
Disabled
Enabled
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Option Description
Default setting: Disabled
Enclave Memory Size
This option sets SGX Enclave Reserve Memory Size. The option are:
32 MB
64 MB
128 MB

Performance screen options

Option Description
Multi Core Support This eld species whether the process has one or all cores enabled. The performance of some applications
improves with the additional cores.
All: This option is selected by default.
1
2
3
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep feature.
Enable Intel SpeedStep
Default setting: The option is enabled.
C-States Control Allows you to enable or disable the additional processor sleep states.
C states
Default setting: The option is enabled.
Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor.
Enable Intel TurboBoost
Default setting: The option is enabled.
Wake on Dell USB­C Dock.
Allows you to wake on Dell USB-C dock.

Power Management screen options

Option
AC Behavior Allows you to enable or disable the computer from turning on automatically when an AC adapter is connected.
Auto On Time Allows you to set the time at which the computer must turn on automatically. The options are:
Description
Default setting: Wake on AC is not selected.
Disabled
Every Day
Weekdays
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Option Description
Select Days
Default setting: Disabled
USB Wake Support Allows you to enable USB devices to wake the system from Standby.
NOTE: This feature is only functional when the AC power adapter is connected. If the AC power
adapter is removed during Standby, the system setup removes power from all the USB ports to conserve battery power.
Enable USB Wake Support
Wake on Dell USB-C Dock: This option is enabled by default.
Wireless Radio Control
Wake on LAN/ WLAN
Block Sleep This option lets you block entering to sleep (S3 state) in operating system environment.
Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day. After you
Allows you to enable or disable the feature that automatically switches from wired or wireless networks without depending on the physical connection.
Control WLAN Radio
Control WWAN Radio
Default setting: The option is disabled.
Allows you to enable or disable the feature that powers on the computer from the O state when triggered by a LAN signal.
Disabled
LAN Only
WLAN Only
LAN or WLAN
Default setting: Disabled
Block Sleep (S3 state)
Default setting: This option is disabled
enable this option, your system runs only in battery even if the AC is attached.
Advanced Battery Charge
Conguration
Primary Battery Charge
Conguration
This option enables you to maximize the battery health. By enabling this option, your system uses the standard charging algorithm and other techniques, during the non-work hours to improve the battery health.
Disabled
Default setting: Disabled
Allows you to select the charging mode for the battery. The options are:
Adaptive
Standard — Fully charges your battery at a standard rate.
ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default.
Primarily AC use
Custom
If Custom Charge is selected, you can also congure Custom Charge Start and Custom Charge Stop.
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Option Description
NOTE: All charging mode may not be available for all the batteries. To enable this option, disable the
Advanced Battery Charge Conguration option.
Sleep Mode This option is used to select which sleep mode will be used by operating system.
OS Automatic Selection
Force S3: This option is enabled by default.
Type-C Connector Power
This option lets you set the maximum power that can be drawn from the Type-C connector.
7.5 Watts: This option is enabled by default.
15 Watts

POST Behavior screen options

Option Description
Adapter Warnings Allows you to enable or disable the system setup (BIOS) warning messages when you use certain power adapters.
Default setting: Enable Adapter Warnings
Keypad (Embedded)
Mouse/Touchpad Allows you to dene how the system handles mouse and touch pad input. The options are:
Allows you to choose one of two methods to enable the keypad that is embedded in the internal keyboard.
Fn Key Only: This option is enabled by default.
By Numlock
NOTE: When setup is running, this option has no eect. Setup works in Fn Key Only
mode.
Serial Mouse
PS2 Mouse
Touchpad/PS-2 Mouse: This option is enabled by default.
Numlock Enable Allows you to enable the Numlock option when the computer boots.
Enable Network. This option is enabled by default.
Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature.
Enable Fn Key Emulation (default)
Fn Lock Options
Fastboot Allows you to speed up the boot process by bypassing some of the compatibility steps. The options are:
76 System setup options
Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1–F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are:
Fn Lock. This option is selected by default.
Lock Mode Disable/Standard
Lock Mode Enable/Secondary
Minimal
Thorough (default)
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Option Description
Auto
Extended BIOS POST Time
Full Screen Logo This option will display full screen logo if your image match screen resolution
Warnings and Error This option will cause the boot process to only pause when warnings or errors are detected.
Allows you to create an additional preboot delay. The options are:
0 seconds. This option is enabled by default.
5 seconds
10 seconds
Enable Full Screen Logo
Prompt on Warnings and Errors This option is enabled by default.
Continue on Warnings
Continue on Warnings and Errors
NOTE: Error deemed critical to the operation of the system hardware will always halt the system.

Virtualization support screen options

Option
Virtualization Allows you to enable or disable the Intel Virtualization Technology.
Description
Enable Intel Virtualization Technology (default).
VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided
by Intel® Virtualization technology for direct I/O.
Enable VT for Direct I/O - enabled by default.
Trusted Execution This option species whether a Measured Virtual Machine Monitor (MVMM) can utilize the additional hardware
capabilities provided by Intel Trusted Execution Technology. The TPM Virtualization Technology, and Virtualization technology for direct I/O must be enabled to use this feature.
Trusted Execution - disabled by default.

Wireless screen options

Option
Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch. The options are:
Description
WWAN
GPS (on WWAN Module)
WLAN/WiGig
Bluetooth
All the options are enabled by default.
NOTE: For WLAN and WiGig enable or disable controls are tied together and they cannot be enabled or
disabled independently.
System setup options 77
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Option Description
Wireless Device Enable
Allows you to enable or disable the internal wireless devices.
WWAN/GPS
WLAN/WiGig
Bluetooth
All the options are enabled by default.

Maintenance screen options

Option Description
Service Tag Displays the Service Tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
BIOS Downgrade This controls ashing of the system rmware to previous revisions.
Allows BIOS Downgrade (enabled by default)
Data Wipe This eld allows users to erase the data securely from all internal storage devices. The following is list of devices
aected:
Internal SATA HDD/SSD
Internal M.2 SATA SDD
Internal M.2 PCIe SSD
Internal eMMC
BIOS Recovery This eld allows you to recover from certain corrupted BIOS conditions from a recover le on the user primary hard
drive or an external USB key.
BIOS Recovery from Hard Drive (enabled by default)
BIOS Auto-Recovery
Always perform Integrity Check

System Log screen options

Option
BIOS Events Allows you to view and clear the System Setup (BIOS) POST events.
Thermal Events Allows you to view and clear the System Setup (Thermal) events.
Power Events Allows you to view and clear the System Setup (Power) events.
Description

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
NOTE
: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS
update is completed.
1 Restart the computer.
2 Go to Dell.com/support.
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System setup options
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Enter the Service Tag or Express Service Code and click Submit.
ClickDetect Product and follow the instructions on screen,
3 If you are unable to detect or nd the Service Tag, click the Choose from all products.
4 Choose the Products category from the list.
NOTE: Choose the appropriate category to reach the product page
Select your computer model and the Product Support page of your computer appears.
5
6 Click Get drivers and click Drivers and Downloads.
The Drivers and Downloads section opens.
7 Click Find it myself.
8 Click BIOS to view the BIOS versions.
9 Identify the latest BIOS le and click Download.
10 Select your preferred download method in the Please select your download method below window, click Download File.
The File Download window appears.
11 Click Save to save the le on your computer.
12 Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
NOTE: It is recommended not to update the BIOS version for more than 3 revisions. For example: If you want to update the BIOS
from 1.0 to 7.0, then install version 4.0 rst and then install version 7.0.

System and setup password

You can create a system password and a setup password to secure your computer.
Password type
System password Password that you must enter to log on to your system.
Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
CAUTION: The password features provide a basic level of security for the data on your computer.
CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: Your computer is shipped with the system and setup password feature disabled.
Description

Assigning a system password and setup password

You can assign a new System Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.
1 In the System BIOS or System Setup screen, select Security and press Enter.
The Security screen is displayed.
2 Select System Password and create a password in the Enter the new password eld.
Use the following guidelines to assign the system password:
A password can have up to 32 characters.
The password can contain the numbers 0 through 9.
Only lower case letters are valid, upper case letters are not allowed.
Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
3 Type the system password that you entered earlier in the Conrm new password eld and click OK.
4 Press Esc and a message prompts you to save the changes.
5 Press Y to save the changes.
System setup options
79
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The computer reboots.

Deleting or changing an existing system and/or setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
1 In the System BIOS or System Setup screen, select System Security and press Enter.
The System Security screen is displayed.
2 In the System Security screen, verify that Password Status is Unlocked.
3 Select System Password, alter or delete the existing system password and press Enter or Tab.
4 Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the
System and/or Setup password, conrm the deletion when promoted.
5 Press Esc and a message prompts you to save the changes.
6 Press Y to save the changes and exit from System Setup.
The computer reboots.
80
System setup options
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Technical specications
NOTE: Oerings may vary by region. For more information regarding the conguration of your computer in:
Windows 10, click or tap Start > Settings > System > About.
Windows 8.1 and Windows 8, from the charms sidebar, click or tap Settings > Change PC settings. In the PC Settings window, select PC and devices > PC Info.
Windows 7, click Start , right-click My Computer, and then select Properties.
Topics:
System specications
Processor specications
Memory specications
Storage specications
Audio specications
Video specications
Camera specications
Communication specications
Port and connector specications
Contactless smart card specications
Display specications
Keyboard specications
Touchpad specications
Battery specications
AC Adapter specications
Physical specications
Environmental specications
6
System specications
Feature
Chipset
DRAM bus width 64-bit
Flash EPROM SPI 128 Mbits
PCIe bus 100 MHz
External Bus Frequency
Specication
Intel 7th Generation processors
Intel 6th Generation processors
PCIe Gen3 (8 GT/s)
Technical specications 81
Page 82
Processor specications
Feature Specication
Types 7th Generation Intel Core i3 series or i5 series or i7 series processors
6th Generation Intel Core i5 series or i7 series processors
L3 cache
i3 series 3 MB
i5 series
i7 series
Dual core - 3 MB
Quad core - 6 MB
Dual core - 4 MB
Quad core (vPro) - 8 MB
Memory specications
Feature Specication
Memory connector Two SODIMM slots
Memory capacity per slot
Memory type DDR4
Speed
4 GB, 8 GB, and 16 GB
2133 MHz
2400 MHz
NOTE: The memory module in the Dual Core processor will have 2400 MHz printed, but it performs at
2133 MHz.
Minimum memory 4 GB
Maximum memory 32 GB
Storage specications
Feature
HDD Up to 1 TB
SSD M.2 SATA / PCIe
Specication
Up to 512 GB
Audio specications
Feature
Types High-denition audio
Controller Realtek ALC3246
82 Technical specications
Specication
Page 83
Feature Specication
Stereo conversion Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio
Internal interface High-denition audio codec
External interface Stereo headset/mic combo
Speakers Two
Internal speaker
amplier
Volume controls Hot keys
2 W (RMS) per channel
Video specications
Feature Specication
Type Integrated on system board, hardware accelerated
UMA controller
Data bus Integrated video
External display support
Intel HD Graphics 620
Intel HD Graphics 630
19-pin HDMI connector
15-pin VGA connector
Camera specications
Feature
Specication
Camera resolution 0.92 megapixels
HD Panel Resolution 1280 x 720 pixels
FHD Panel Resolution
HD Panel Video Resolution (maximum)
FHD Panel Video Resolution (maximum)
Diagonal viewing angle
1280 x 720 pixels
1280 x 720 pixels
1280 x 720 pixels
74°
Communication specications
Features
Network adapter 10/100/1000 Mb/s Ethernet (RJ-45)
Wireless Internal wireless local area network (WLAN), wireless wide area network (WWAN), wireless gigabit (WiGig).
Specication
Technical specications 83
Page 84
Features Specication
NOTE: WWAN and WiGig are optional.
Port and connector specications
Feature Specication
Audio Stereo headset/mic combo
Video
Network adapter One RJ-45 connector
USB Three USB 3.0 ports (One USB 3.0 with PowerShare)
Memory card reader SD 4.0
SmartCard reader Optional
Micro SIM (uSIM) card
Docking port
One 19-pin HDMI connector
15 pin VGA connector
One external (optional)
DisplayPort over USB Type-C
DisplayPort over USB Type-C (optional Thunderbolt 3)
NOTE: DisplayPort over USB Type-C Thunderbolt 3 is available in systems with discrete graphics only.
Contactless smart card specications
Feature
Supported Smart Cards/Technologies
Specication
BTO with USH
Display specications
Feature
Type
Height 205.6 mm (8.09 inches)
Width 320.9 mm (12.63 inches)
Diagonal 355.6 mm (14 inches)
Active area (X/Y)
HD Anit-glare:
Maximum resolution 1366 x 768
Maximum brightness 200 nits
84 Technical specications
Specication
HD Anti-glare
FHD Anti-glare
FHD Touch
Page 85
Feature Specication
Refresh rate 60 Hz
Maximum viewing angles (horizontal)
Maximum viewing angles (vertical)
Pixel pitch 0.226 mm (0.009 inches)
FHD Anti-glare:
Maximum resolution 1920 x 1080
Maximum brightness 220 nits
Refresh rate 60 Hz
Maximum viewing angles (horizontal)
Maximum viewing angles (vertical)
Pixel pitch 0.161 mm (0.006 inches)
FHD Touch:
Maximum resolution 1920 x 1080
Maximum brightness 220 nits
Refresh rate 60 Hz
+/- 40 degrees
+10/-30 degrees
+/- 80 degrees
+/- 80 degrees
Maximum viewing angles (horizontal)
Maximum viewing angles (vertical)
Pixel pitch 0.161 mm (0.006 inches)
+/- 80 degrees
+/- 80 degrees
Keyboard specications
Feature
Number of keys
Specication
United States: 82 keys
United Kingdom: 83 keys
Japan: 86 keys
Brazil: 84 keys
Touchpad specications
Feature
Active Area:
X-axis 99.50 mm
Specication
Y-axis 53.00 mm
Technical specications 85
Page 86
Battery specications
Feature Specication
Type
Depth
Height
Width
Weight
42 WHr
51 WHr
68 WHr
42 WHr 181 mm (7.126 inches)
51 WHr 181 mm (7.126 inches)
68 WHr 233 mm (9.17 inches)
42 WHr 7.05 mm (0.28 inch)
51 WHr 7.05 mm (0.28 inch)
68 WHr 7.05 mm (0.28 inch)
42 WHr 95.9 mm (3.78 inches)
51 WHr 95.9 mm (3.78 inches)
68 WHr 95.9 mm (3.78 inches)
42 WHr 210 g (0.52 lb)
51 WHr 250 g (0.55 lb)
68 WHr 340 g (0.74 lb)
Voltage
Life span 300 discharge per charge cycles
Temperature range
Operating
Non-operating - 20°C to 65°C (- 4°F to 149°F)
Coin cell battery 3 V CR2032 lithium coin cell
42 WHr 11.4 VDC
51 WHr 11.4 VDC
68 WHr 7.6 VDC
Charge: 0°C to 50°C
Discharge: 0°C to 70°C
Operating: 0°C to 35°C (32°F to 95°F)
AC Adapter specications
Feature
Specication
Type 65 W and 90 W
86 Technical specications
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Feature Specication
Input voltage 100 V AC to 240 V AC
Input current (maximum)
Input frequency 50 Hz to 60 Hz
Output current
Rated output voltage
Temperature range (Operating)
Temperature range (Non-Operating)
65 W 1.7 A
90 W 1.6 A
65 W 3.34 A
90 W 4.62 A
19.5 V DC
0°C to 40°C (32°F to 104°F)
–40°C to 70°C (–40°F to 158°F)
Physical specications
Feature
Front height 22.45 mm (0.90 inch)
Back height 22.45 mm (0.90 inch)
Specication
Width 333.4 mm (13.1 inches)
Depth 228.9 mm (9.0 inches)
Starting weight 3.52 lb (1.60 Kg)
Environmental specications
Temperature
Operating 0°C to 35°C (32°F to 95°F)
Storage –40°C to 65°C (–40°F to 149°F)
Relative humidity (maximum)
Operating 10 % to 90 % (non condensing)
Storage 5 % to 95 % (non condensing)
Altitude (maximum)
Operating 0 m to 3048 m (0 ft to 10,000 ft)
Non-operating 0 m to 10,668 m (0 ft to 35,000 ft)
Specications
Specications
Specications
Airborne contaminant level
G1 as dened by ISA-71.04–1985
Technical specications 87
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7

Diagnostics

If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to x the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
Topics:
Enhanced Pre-Boot System Assessment (ePSA) diagnostics
Device status lights
Battery status lights

Enhanced Pre-Boot System Assessment (ePSA) diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
CAUTION
results or error messages.
NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
You can launch the ePSA diagnostics in two ways:
1 Power-on the computer.
2 As the computer boots, press the F12 key as the Dell logo appears.
3 On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
4 If you wish to run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.
5 Select the device from the left pane and click Run Tests
6 If there are any issues, error codes are displayed.
Note the error code and contact Dell.
: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid
OR
1 Shutdown the computer.
2 Press and hold the fn key, while pressing the power button, and then release both.
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The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
3 On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window displays, listing all devices detected in the computer. The diagnostics starts running the tests on all the detected devices.
4 If you wish to run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.
5 Select the device from the left pane and click Run Tests
6 If there are any issues, error codes are displayed.
Note the error code and contact Dell.

Device status lights

Table 7. Device status lights
Icon Name Description
Power status light
Hard drive status light
Battery charge indicator
The device status LEDs are usually located either on the top or left side of the keyboard. They display the storage, battery and wireless devices connectivity and activity. Apart from that they can be useful as a diagnostic tool when there's a possible failure to the system.
NOTE
: The position of the power status light may vary depending on the system.
The following table lists how to read the LED codes when possible errors occur.
Table 8. Battery charge LED indicator
Amber blinking pattern Problem description Suggested resolution
2,1 CPU CPU failure
2,2 System board: BIOS ROM System board, covers BIOS corruption or ROM error
2,3 Memory No memory/RAM detected
2,4 Memory Memory/RAM failure
Turns on when you turn on the computer and blinks when the computer is in a power management mode.
Turns on when the computer reads or writes data.
Turns on steadily or blinks to indicate battery charge status.
2,5 Memory Invalid memory installed
2,6 System board: Chipset System board/Chipset error
2,7 LCD Replace the system board
3,1 RTC Power Failure CMOS battery failure
3,2 PCI/Video PCI or video card/chip failure
3,3 BIOS Recovery 1 Recovery image not found
3,4 BIOS Recovery 2 Recovery image found but invalid
The blinking patterns will consist of 2 set of numbers being represented by (First Group: Amber blinks, Second Group: White blinks)
Diagnostics
89
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NOTE:
1 First Group: The LED blinks 1 to 9 times followed by a brief pause with LED o at the interval of 1.5 seconds.(This is in Amber
color)
2 Second Group: The LED blinks 1 to 9 times, that would be then followed by a longer pause before the next cycle starts again at
the interval of 1.5 seconds.(This is in White color)
For Example: No Memory detected (2,3), Battery LED blinks two times of amber color followed by a pause, and then blinks three times of white color. The Battery LED will pause for 3 seconds before the next cycle repeat itself again.

Battery status lights

If the computer is connected to an electrical outlet, the battery light operates as follows:
Alternately blinking amber light and white light
Alternately blinking amber light with steady white light
Constantly blinking amber light
Light o Battery in full charge mode with AC adapter present.
White light on Battery in charge mode with AC adapter present.
An unauthenticated or unsupported non-Dell AC adapter is attached to your laptop.
Temporary battery failure with AC adapter present.
Fatal battery failure with AC adapter present.
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8

Troubleshooting

Enhanced Pre-Boot System Assessment (ePSA) diagnostics

The ePSA diagnostics (also known as system diagnostics) performs a complete check of your hardware. The ePSA is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to:
Run tests automatically or in an interactive mode
Repeat tests
Display or save test results
Run thorough tests to introduce additional test options to provide extra information about the failed device(s)
View status messages that inform you if tests are completed successfully
View error messages that inform you of problems encountered during testing
CAUTION
results or error messages.
NOTE: Some tests for specic devices require user interaction. Always ensure that you are present at the computer terminal
when the diagnostic tests are performed.
: Use the system diagnostics to test only your computer. Using this program with other computers may cause invalid

Running the ePSA diagnostics

1 Power-on the computer.
2 As the computer boots, press the F12 key as the Dell logo appears.
3 On the boot menu screen, select the Diagnostics option.
The Enhanced Pre-boot System Assessment window is displayed.
4 Click the arrow key at the bottom left corner.
Diagnostics front page is displayed.
5 Press the arrow in the lower right hand corner to go to the page listing.
The items detected are listed.
6 To run a diagnostic test on a specic device, press Esc and click Yes to stop the diagnostic test.
7 Select the device from the left pane and click Run Tests.
8 If there are any issues, error codes are displayed.
Note the error code and validation number and contact Dell.

Real Time Clock (RTC) reset

The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power o state only if it is connected to AC power. Press and hold the power button for 25 seconds. The system RTC reset occurs after you release the power button.
: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the
NOTE
RTC reset process is aborted.
Troubleshooting 91
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The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are unaected by the RTC reset:
Service Tag
Asset Tag
Ownership Tag
Admin Password
System Password
HDD Password
Key Databases
System Logs
The following items may or may not reset based on your custom BIOS setting selections:
The Boot List
Enable Legacy OROMs
Secure Boot Enable
Allow BIOS Downgrade
92 Troubleshooting
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9

Contacting Dell

NOTE: If you do not have an active Internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1 Go to Dell.com/support.
2 Select your support category.
3 Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4 Select the appropriate service or support link based on your need.
Contacting Dell 93
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