Dell Console Switch User Manual

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Dell™ Console Switch

Console Switch

Installer/User’s Guide

Model: Console Switch

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Notes and Cautions Notes, Notices, and Caution s

NOTE: A NOTE indi cates important in formation that helps you make better use of your computer.

NOTICE: A NOTICE indicates either potential damage to hardwa r e or loss of data and tells you how to avoid the

problem.

CAUTION: A CAUTION indicate s a potential for property damage, pe r s onal injury, or death.

___________________

Reproduction in any manner wha t so ever without th e w ri tt en perm i ssion of D el l Inc . is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of D ell Inc. Avocent is a trad emark of A vocent Corporat ion. OSCAR is

a registered tradema rk of Avocent Corporati on or it s affiliat es; Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. As an ENERGY STAR Partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

Other trademarks and tr ade name s may b e us ed in thi s do cument to refer to eith er t he e ntit ies clai ming the mark s and n ames o r their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Model Console Switch

October 2004

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1 Product Overview

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

SIP Intelligent Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

2 Installation

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Multiplatform Support OSCAR Graphi cal User Interfac e

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Plug and Play

FLASH Upgradable . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Tiering Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

General Rack Mounting of Systems

Supplied with the Console Switch . . . . . . . . . . . . . . . . . . . 13

Additional Items Needed . . . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . . . . 11

Rack Mounting Your Console Switch

Installing the Console Switch . . . . . . . . . . . . . . . . . . . . . . . 14

Tiering Console Switches Adding Legacy Switches

Setting Up Your Console Switch System . . . . . . . . . . . . . . . . . . 20

. . . . . . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . 13

3 Basic Operation

Controlling Your System at the Local User Ports. . . . . . . . . . . . . . . 21

Viewing and Selec ting Ports and Ser vers

Viewing the Status of Your Switch . . . . . . . . . . . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . 21

Contents 3

Page 4

Selecting Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Soft Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Navigating the OSCAR Interface

. . . . . . . . . . . . . . . . . . . . 24

Configuring OSCAR Interfa c e Me nu s

. . . . . . . . . . . . . . . . . . . . 25

Assigning Server Names . . . . . . . . . . . . . . . . . . . . . . . 26

Assigning Device Types . . . . . . . . . . . . . . . . . . . . . . . . 28

Changing the Display Behavior. . . . . . . . . . . . . . . . . . . . . 29

Controlling the Status Flag

. . . . . . . . . . . . . . . . . . . . . . . 31

Setting Console Security . . . . . . . . . . . . . . . . . . . . . . . 32

Displaying Version Information

. . . . . . . . . . . . . . . . . . . . . . . 35

Resetting a SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Resetting Your Keyboard and Mouse

. . . . . . . . . . . . . . . . . . . . 37

Scanning Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Running System Diagnostics Broadcasting to Ser v ers

. . . . . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . . . . . . 42

Changing Your Switch Mode (16-port Console Sw i tch Only) . . . . . . . . . 44

A Appendices

Appendix A: Flash Upgrades . . . . . . . . . . . . . . . . . . . . . . . . 47

Upgrading the Co nsole Switch. . . . . . . . . . . . . . . . . . . . . 47

Items Needed for the Upgrade. . . . . . . . . . . . . . . . . . . . . 47

Upgrading Fir m w ar e. . . . . . . . . . . . . . . . . . . . . . . . . . 47

Upgrading the SIP

. . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

4 Contents

Appendix B: Technical Spec ifications Appendix C: Notifications

. . . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . 52

USA Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Canadian Notification Japanese Approv als Taiwanese Approvals Agency Approvals

. . . . . . . . . . . . . . . . . . . . . . . . . 54

. . . . . . . . . . . . . . . . . . . . . . . . . . . 55

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Figures

Figure 1-1. Console Switch . . . . . . . . . . . . . . . . . . 7

Figure 1-2. Example of a Console Switch Configuration . . . . . 9

Figure 2-1. Console Switch Ho r izontal Installation Figure 2-2. Basic Console Switch Configuration

. . . . . . . 14

. . . . . . . . 15

Figure 2-3. Console Switch Configuration with a

Tiered Switch

. . . . . . . . . . . . . . . . . . 17

Figure 2-4. Console Switch Configuration with a

Legacy KVM Switch

. . . . . . . . . . . . . . . 19

Figure 3-1. Main Dialog Box . . . . . . . . . . . . . . . . . 22

Figure 3-2. Setup Dialog Box Figure 3-3. Names Dialog Box

. . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . . . . . 27

Figure 3-4. Name Modify Dialog Box . . . . . . . . . . . . . 27

Figure 3-5. Devices Dialog Box Figure 3-6. Device Modify Dialog Box

. . . . . . . . . . . . . . . . 28

. . . . . . . . . . . . . 29

Figure 3-7. Menu Dialog Box . . . . . . . . . . . . . . . . . 30

Figure 3-8. Flag Dialog Box Figure 3-9. Set Position Flag

. . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . 32

Figure 3-10. Security Dialog Box . . . . . . . . . . . . . . . . 33

Figure 3-11. Version Dialog Box

. . . . . . . . . . . . . . . . 35

Figure 3-12. SIP Selection Dialog Box

. . . . . . . . . . . . . 36

Figure 3-13. SIP Version Dialog Box . . . . . . . . . . . . . . 36

Figure 3-14. SIP Version Dialog Box Figure 3-15. Commands Dialog Box

. . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . 38

Figure 3-16. Scan Dialog Box . . . . . . . . . . . . . . . . . 39

Figure 3-17. Commands Dialog Box Figure 3-18. Diagnostics Dialog Box

. . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . 41

Figure 3-19. Diagnostics Warning Message Box . . . . . . . . 42

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Figure 3-20. Broadcast Dialog Box . . . . . . . . . . . . . . . 43

Tables

Figure 3-21. Broadcast Enable Dialog Box

. . . . . . . . . . . 44

Figure 3-22. Switch Di alog Box . . . . . . . . . . . . . . . . . 45

Figure 4-1. SIP Status Dialog Box. Figure 4-2. SIP Upgrade Di alog Box

. . . . . . . . . . . . . . . 49

. . . . . . . . . . . . . 49

Figure 4-3. Version Dialog Box . . . . . . . . . . . . . . . . 50

Figure 4-4. SIP Selection Dialog Box Figure 4-5. SIP Version Dialog Box

. . . . . . . . . . . . . 50

. . . . . . . . . . . . . . 51

Figure 4-6. SIP Load Dialog Box . . . . . . . . . . . . . . . . 51

Table 1-1. SIP Resolution and Refresh Rates . . . . . . . . . 8

Table 2-1. Legacy Switch Support

. . . . . . . . . . . . . . 18

Table 3-1. OSCAR Interface St atus Symbols . . . . . . . . . 22

Table 3-2. OSCAR Interface Navigation Basics

. . . . . . . . 24

Table 3-3. Setup Features to Manage Routine

Tasks for Your Servers

. . . . . . . . . . . . . . 25

6 Contents

Table 3-4. OSCAR Status Flags

. . . . . . . . . . . . . . . . 31

Table 3-5. Diagnostic Test Details . . . . . . . . . . . . . . 41

Table 4-1. Technical Specifications

. . . . . . . . . . . . . 52

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Product Overview

Features and Benefits

The 8-Port and 16-port Dell™ Console Switches integrate keyboard, video, and mouse (KVM) switching techno log y with advanced cable ma nage men t, f l e x ib l e a cce ss fo r up to two simultaneou s users, and an intuitive user interface. The Console Switch features powerful on-screen management for easy system configuration and server selection.

NOTE: The 8-Port Console Switch enables a single local user to access any attached servers whereas

the 16-port switch allows two simultaneous users to access attached servers.

A unique benefit of the Console Switch is the Server Interface Pod (SIP) intelligent module. By utilizing CAT 5 cabling the SIP dramatically reduces cable clutter, while providing optimal resolution and video settings. The built-in memory of the SIP simplifies configuration by assigning and retaining unique server names and Electronic ID (EID) numbers for each attached server. The SIP is powered directly from the server and provides Keep Alive functionality even if the Console Switch is not powered.

Figure 1-1. Console Switch

SIP Intelligent Module

SIPs allow direct KVM connectivity to servers in your Console Switch. Each Console Switch has either 8 or 16 Analog Rack Interface (ARI) ports for connecting SIPs.

Utilizing a SIP, you can attach additional switches to expand your Console Switch system. This flexibility allows you to add capacity as your data center grows.

Product Overview 7

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Multiplatform Support

The SIPs available with your Console Switch support PS/2 and USB server environments. PS/2, USB, Sun, and serial cabling options are also available using Avocent™ AVRIQ intelligent cables. Using the On-Screen Configuration and Activity Reporting (OSCAR

) graphical user interface in

conjunction with these modules allows you to switch easily across platforms.

OSCAR Graphical User Interfac e

The Console Switch uses the OSCAR interface, which features intuitive menus to configure your switch system and select computers. Computers can be identified by unique name, EID or port number, allowing you to assign unique server names.

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Security

The OSCAR interface allows you to protect your system with a screen saver password. After a userdefined time, the screen saver mode engages, and access is prohibited until the appropriate password is entered to reactivate the system.

Video

The Console Switch provides optimal resolution for analog VGA, SVGA, and XGA video. Achieve resolutions of up to 1600 x 1200 with a 10-foot cable and up to 800 x 600 with a 100-foot cable. Resolutions will vary depending upon the length of cable separating your switch and servers.

Table 1-1. SIP Resolution and Refresh Rates

Maximum Resolution Refresh Rate Video Type

720 x 400 70 Hz VGA 640 x 480 60 Hz VGA 640 x 480 72 Hz VESA 640 x 480 75 Hz VESA 800 x 600 56 Hz VESA 800 x 600 60 Hz VESA 800 x 600 72 Hz VESA 800 x 600 75 Hz VESA 1024 x 768 60 Hz VESA 1024 x 768 70 Hz VESA 1024 x 768 75 Hz VESA

Plug and Play

The Console Switch also supports Display Data Channel (DDC) Plug and Play, which automates configuration of the monitor and is compliant with the VESA DDC2B standard.

8 Product Overview

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FLASH Upgradable

You can upgrade your firmware at any time through a simple update utility to ensure that your Console Switch system is always running the most current version available. Both the Console Switch and the SIPs are FLASH upgradable. See "Appendix A: Flash Upgrades" for more information.

Tiering Expansion

Each Console Switch supports up to 16 directly attached servers and can conveniently scale to support more. You can expand your system by tiering with Console Switches and legacy analog Console Switches. This extra “tier” of units allows you to attach up to 256 se rvers in one system. See "Tiering Console Switches" for more information.

Figure 1-2. Example of a Console Switch Configu r ation

Console Switch (tiered)

Legacy Switch (tiered)

SIP Module

Analog Connection

Rack of Servers

Critical Server

Analog Connection

Console Switch (main)

Safety Precautions

Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment f rom potential damage.

Product Overview 9

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CAUTION: The power supplies in your system may produce high voltages and energy hazards, which

can cause bodily ha r m . Only tr ained service technicians are autho r iz ed t o rem o ve the covers and access any of the components inside the system.

This document pertains only to the Dell Console Switch.

General

Observe and follow service markings:

• Do not service any product except as explained in your system documentation.

• Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.

• Components inside these compartments should be serviced only by a trained service technician.

– This product contains no serviceable components. Do not attempt to open.

• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider:

– The power cable, extension cable, or plug is damaged. – An object has fallen into the product. – The product has been exposed to water. – The product has been dropped or damaged. – The product does not operate correctly when you follow the operating instructions.

• Keep your system away from radiators and heat sources. Also, do not block cooling vents.

• Do not spill food or liquids on your system components, and never operate the product in a wet environment. If the system gets wet, see the appropriate section in your troubleshooting guide or contact your trained service provider.

• Use the product only with approved equipment.

• Allow the product to cool before removing covers or touching internal components.

• Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company.

NOTICE: To help avoid damaging your s ystem, be sure the volt age selection switch (if provided) on the

power supply is set for the voltage that mo st closely matches the AC power available i n your location.

• Be sure that your monitor and attached devices are electrically rated to operate with the power available in your location.

• Use only power cables provided with this product.

10 Product Overview

Page 11

• To help prevent electric shock, plug the system and peripheral power cables into properly grounded electrical outlets. These cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.

• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the power strip does not exceed 80 percent of the ampere ratings limit for the power strip.

• To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

• Position system cables and power cables carefully. Route cables so that they cannot be stepped on or tripped over.

• Be sure that nothing rests on any cables.

• Do not modify power cables or plugs. Co nsult a licensed electrician or your power company for site modifications. Always follow your local/national w iring rules.

Rack Mounting of Systems

• Refer to the rack installation documentation accompanying the rack for specific caution statements and procedures.

• System rack kits are intended to be installed in a rack by trained service technicians. If a nonDell rack is utilized, be sure that the rack meets the specifications of a Dell rack.

• Elevated Ambient Temperature: If installed in a closed rack assembly, the operation temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the unit.

• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.

• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazard ous condition is not achieved due to uneven me chanical loa ding .

• Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of cir cuit s might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current.

• Reliable Earthing: Reliable eart hing of rack mounted equipment should be maintained. Pay particular att enti on to suppl y connec tions other t han dir ect connec tions to the bra nch circu it (for example, use of power strips).

Product Overview 11

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12 Product Overview

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Installation

Getting Started

Before installing your Console Switch, refer to the following list to ensu re you have all items that shipped with the appliance as well as other item s necessary for proper installation.

Supplied with the Console Switch

The following are supplied with the Console Switch:

• Console Switch appliance

•Power cord

•CAT 5 cable

• Rack mounting kit

• 0U mounting bracket

•One serial cable

• Console Switch Installer/User’s Guide

• Console Switch Quick Ins tallation Guide

Additional Items Needed

The following are additional items you may need to install your Console Switch:

• One Server Interface Pod (SIP) module and UTP cabling per attached server or switch

• 1U mounting (optional)

Rack Mounting Your Console Switch

NOTE: Rack mounting kits are sold separately.

Your Console Switch may be r ack mounted u sing brack ets availa ble throug h Dell. Befor e instal ling t he appliance an d o t he r components in the rack cabinet (if not already installed), stabilize the rack in a permanent location. Install your equipment starting at the bottom of the rack cabinet, then work to the top. Avoid uneven loading or overloading of rack cabinets.

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Figure 2-1. Console Switch Hor izontal Installati on

CAUTION: Ra ck Loading - Overloadin g or uneven loading of racks may result in sh elf or rack failure,

causing damage to equipment and possible personal injury. Stabili z e racks in a permanent location before loading begins. Mount components beginn ing at the bottom of the rack, then work to the top. Do not exceed your rack load rating.

To install the 1U s w itch mounting bracket:

Remove the screws on each side.

Line up the holes in the “long side” of the kit’s side brackets with the screw holes in the switch.

With a Phillips screwdriver, fasten the mounting brackets to the switch using two screws on each side.

Attach four cage nuts or clip nuts to the rack mounting flange of the rack cabinet so that the nut is positioned on the inside of the rack.

Mount the switch assembly to the rack cabinet by matching the holes in the “short side” of each bracket to an appropriate set of matching holes on your rack cabinet. Next, insert the combination hex head screws through the slots in the bracket and the holes in the mounting rail, then into the cage nuts or clip nuts.

Installing the Console Switch

Plug the supplied power cord into the back of the appliance and then into an appropriate power source. Figure 2-2 illustrates one possible configuration for your Console Switch. See the following detailed set of p roced ures to successfully i ns tal l yo ur a ppl ia nce .

CAUTION: To reduce the risk of el ectric shock or dama ge to your equipment:

14 Installation

- Do not disable the pow er co r d grounding plug. The grounding plug is an impor tant safety feature.

- Plug the power cord into a grounded ( ear thed) outlet th at is easily accessi ble at all times.

- Power down the unit by unplugging the po wer cord from the elec trical outlet or th e unit.

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Figure 2-2. Basic Console Swit ch Configuration

Local User B (16-port model only)

Configuration Port

(for updating firmware)

Console Switch

Servers 2-16

Local User A

SIP

Server 1

To connect a SIP to each server:

Locate the SIPs for your Console Switch.

Attach the appropriately cable ends to the keyboard, monitor and mouse ports on the first server you will be connecting to the appliance.

Attach one end of the CAT 5 cabling that will run between your SIP and Con sole Switch to the RJ-45 connector on the SIP.

Connect the other end of the CAT 5 cable to the desired ARI port on the back of your Console Switch.

Repeat steps 2 to 4 for all servers you wish to attach.

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NOTE: When connecting a Sun AVRIQ module, you must us e a m u lti-sync monitor to accommodate Su n

computers that support both VGA and sync-on-green or composit e sync.

To connect local peripherals:

Select the keyboard, monitor and mouse to be connected to local user A.

Locate the port set labeled A on the back of the appliance. Connect these peripherals to their respective ports.

NOTE: For the mul tiuser, 16-port Console Switch, repeat these step s for the local user analog port set

labeled B.

Bundle and label the cables for easy identification.

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Tiering Console Switches

You can tier multiple Cons ole Switches to enable one or two users to connect to up to 256 servers. In a tiered system, each Analog Rack Interface (ARI) port on the main Console Switch will connect to the Analog Console Interface (ACI) port on each tiered Console Switch. Each tiered switch can then be connected to a server with a SIP. The example in Figure 2-3 shows one Console Switch tiered under the main switch, enabling the connection of up to 15 primary servers and 16 secondary servers. Using this configuration, you can tier 16 Console Switches under the main switch, enabling the connection of up to 256 servers. Only one level of tiering is supported in this type of configuration, which means that you cannot tier additional legacy switches or another Console Switch. In this configuration, the local port On-Screen Configuration and Activity Reportin g (OSCAR®) interface of the tiered Console Switch is disabled. All funct ions ar e per formed t hrou gh the main Console Switch OSCAR.

NOTE: As shown in Figure 2-3, only local user A’s ACI port may be used for the tiered connection.

To tier multiple Console Switches:

Connect the Console Switch (tiered) to each server as described in the previous "Installing the Console Switch" section.

Connect the local peripherals to local user A of the main switch as described in "Installing the Console Switch" .

Attach one end of the CAT 5 cabling that will run between your main and tiered Console Switch to the RJ-45 (ACI) connector of local user A on the tiered Console Switch.

Attach the other end of the CAT 5 cable to one of the 16 RJ-45 (ARI) ports on the main Console Switch.

NOTE: The system will automatically tier the two switches together as one. All servers connected to the

16 Installation

tiered Console S w itch will display o n the main Console Swi tch server list in the OSCAR interface.

Repeat steps 3 and 4 for all additional tiered (secondary) Console Switches you wish to attach.

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Figure 2-3. Console Switch C onfiguration with a Tiered Switch

Local user A

Tiered (secondary) Console Switch

Local User B (16 port model only)

Console Switch

ARI Ports

Primary Servers

Secondary Servers

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Adding Legacy Switches

You can add legacy switches to the Console Switch system for easy integration into your existing configuration. In a tiered system, each ARI port will accommodate up to 24 servers. See the following table for legacy switches compatible with the Console Switch system.

T able 2-1. Legacy Switch Support

Legacy Product Model Numbers

Avocent switches AV200, AV400, AV2000, 180ES, 2160ES Dell switches Dell 180ES, 2160ES

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Figure 2-4. Console Switch C onfiguration with a Legacy KVM Switch

Local User

Console Switch

SIP PS/2 or USB or AVRIQ PS/2, USB, Sun, or Serial

SIP

Legacy Switch

Server 1

Legacy Switch

Server 2

To add a legacy KVM switch:

Mount the KVM switch into your rack cabinet. Locate a length of CAT 5 cabling to connect between your Console Switch and the SIP for your switch.

Attach the keyboard, monitor and mouse connectors of the SIP to a user port on your tiered switch.

Attach one end of the CAT 5 cabling to the RJ-45 connector on the SIP.

Connect the other end of the CAT 5 cable to an available port on the back of your Console Switch.

Connect the servers to your tiered switch according to the instructions included with the device.

Power cycle the tiered switch to enable the switch’s local user port recognize the SIP.

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Repeat steps 2 to 5 for all tiered switches you wish to attach to your system.

To connect local peripherals:

Select the keyboard, monitor and mouse to be connected to local user A.

Locate the port set labe l ed A on the back of the appliance. Connect these peripherals to their respective ports.

NOTE: For the multiuser, 16-port Console Switch , re pea t thes e ste ps fo r th e loc al an alog por t set la bele d

Bundle and label the cables for easy identification.

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Setting Up Your Console Switch System

With the Console Switch system, you can auto detect and configure each port on your appliance. "Basic Operation" provides detailed instructions on naming, customizat i on, an d OS CAR in te rf ace setup and configuration.

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Basic Operation

Controlling Your System at the Local User Ports

The Console Switch features up to two local user port sets on the back of the unit that allow you to connect a monitor and a PS/2 keyboard and mouse for direct access. The 8-port Console Switch allows you to connect a single user, whereas the 16-port Console Switch allows you to connect two local users. The appliance uses the On-Screen Configuration and Activity Reporting (OSCAR®) interface, which utilizes intuitive menus to configure your system and select computers.

Viewing and Selecting Por t s an d Server s

Use the OSCAR system. View your servers by name, port or the unique Electronic ID (EID) number embedded in each Server Interface Pod (SIP). You will see an OSCAR interface-generated port list by default when you first launch the OS CAR interface.

The

Port

column indicates the Analog Rack Interface (ARI) port to which a server is connected. If you connect a le gacy k e y board, video, and mouse (KVM) switch to the appliance or a t i ered switch, the port numbering displays the ARI port first, then the switch port to which the server is connected. For example, in Figure3-1, servers 04-03 and 01-02 are connected to switches.

To access the

Press

Main

dialog box to view, configure and control servers in the Console Switch

Main

dialog box:

to launch the OSCAR interface. The

Main

dialog box appear s.

Basic Operation 21

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Figure 3-1. Main Dialog Box

NOTE: You can also press the <ctrl> key twice within one second to launch the OSCAR interface. You

can use this key sequence in an y place yo u see

<Print Screen> throughout this inst al ler/u ser ’s guide.

Viewing the Status of Your Switch

The status of the servers in your system is indicated in the right columns of the The following table describes the status symbols.

Table 3-1. OSCAR Interface Status Symbols

Symbol Description

Main

dialog box.

22 Basic Operation

Server Interface Pod (SIP) is online (green circle).

SIP is offline or is not operating properly.

Connected switch is online.

Connected switch is offline or is not operat ing properly.

SIP is being upgraded (yellow circle).

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Table 3-1. OSCAR Interface Status Symbols (continued)

Symbol Description

SIP is being accessed by the indicated user channel (green channel letter).

SIP is blocked by the indicated user channel (black channel letter).

Selecting Servers

Use the keyboard and mouse to the correct settings for that server.

To select servers: Double-click the server name, EID or port number.

-orIf the display order of your server list is by port ( and press

-orIf the display order of your server list is by name or EID number ( depressed) , type the fi rs t few cha ract ers of the name of the s erver or the E ID numb er to es tabli sh i t as unique and press

To select the previous server: Press

previous and current connections. To disconnect the user from a server: Press

-orPress

selected. The status flag on your desktop displays

Main

dialog box to select servers. When you select a server, the appliance reconfigures the

<Enter>

Port

button is depressed), type the port number

Name

EID

button is

<Enter>

and then <Backspace>. This key combination toggles you between the

to access OSCAR and then click

and then <

Alt><0

>. This leaves the user in a free state, with no server

Disconnect

Free

NOTE: To clear all offline Server Interface Pods (SIPs) from the list, click Clear.

Soft Switching

Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing

Screen Delay Time

will not display. To configure servers for soft switching:

Press

and you press the key sequences before that time has elapsed, the OSCAR interface

and then typing the first few character s of its name or number. If you have set a

to launch the OSCAR interface. The

Main

dialog box appears.

Basic Operation 23

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Click

Set a

Screen>

Click OK.

Setup - Menu.

Screen Delay Time

being pressed and the

The

dialog box appears.

by typing the number of seconds of delay you want between

Main

dialog box displaying.

To soft switch to a server:

To select a server, press button is depressed), type the port number and press

. If the display order of your server list is by port (

<Enter>

-orIf the display order of your server list is by name or EID number (

Name

EID

depressed), type the first few characters of the name of the server or the EID number to establish it as unique and press <Enter>.

To switch back to the previous server, press

then <Backspace>.

Navigating the OSCAR Interface

This table describes how to navigate the OSCAR interface using the keyboard and mouse.

Table 3-2. OSCAR Interface Navigation Basics

This Keystroke Does This

Print Screen Press <Print Screen> twice to send the <Print Screen>

keystroke to the currently se lected device.

<Print

Port

button is

F1 Opens the Help screen for the current dialog box. Escape Closes the current dialog box without saving changes

Alt (Hotkey) Opens dialog boxes, selects or checks options and

Alt+X Closes the current dialog box and returns to the

Alt+O Selects the OK button, then returns to the previous

Single-clic k, E nt er In a text box, selects th e text for editing and en a b le s t he

24 Basic Operation

and retur n s t o th e previous one. In the Main dialog box, it closes the OSCAR interface and returns to the flag. In a message box, it closes the pop-up box and returns to the current dialog box.

executes actions when used with underlined or other designated letters.

previous one.

dialog box.

Left and Right Arrow keys to move the cursor. Press <Enter> again to quit the edit mode.

Page 25

T a ble 3-2. OSCAR Interface Navigation Bas ic s (continued)

This Keystroke Does This

Enter Completes a switch in the Main dialog box and exits the

OSCAR interface. Performs the same function as the

OK button.

Print Screen, Backspace Toggles back to previous selection. Print Screen, Alt+0 Immediately disengages user from a server; no server is

selected. Status flag displays Free. (This only applies to the <0> on the keyboard and not the keypad.)

Print Screen, Pause Immediately turns on screen saver mode, and prevents

access to that specific console if it is password protected. Up/Down Arrows Moves the cursor from line to line in lists. Right/Left Arrows Moves the cursor between columns. When editing a text

box, these keys move the cursor within

the column. Page Up/Page Down Pages up and down through lists and

Help pages. Home/End Moves the cursor to the top o r bo ttom of a list. Delete Deletes characters in a text box. Numbers Type from the keyboard or keypad.

Configuring OSCAR Interface Menus

You can configure your Console Switch from the button when initially setting up your appliance to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.

T able 3-3. Setup Features to Manage Routine Tasks for Your Server s

Feature Purpose

Menu Change the server listing between numerically by port or

EID number and alphabetically by name. Change the Screen Delay Time before the OSCAR interface

displays after pressing <Print Screen>. Flag Change display, timing, color or location of the status flag. Broadcast Set up to simultaneously control multiple servers through

keyboard and mouse actions.

Setup

dialog box in OSCAR. Click the

Names

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T a ble 3-3. Setup Features to Manage Routine Tasks for Your Server s (c ontinued)

Feature Purpose

Scan Set up a custom scan pattern for up to 16 servers. Security Set passwords to restrict server access.

Enable the screen saver.

Devices Identify the appropriate number of ports on an attached

legacy switch.

Names Identify serve r s by unique names.

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Switch Choose the switch mode and the share mode time-out.

To access the

Press

Click

Figure 3-2. Setup Dialog Box

Setup

dialog box:

Setup

. The

Setup

to launch the OSCAR interface. The

dialog box displays.

Main

dialog box appears.

Assigning Server Names

Use the

Names

cable/server to another ARI port, the name and configuration will be recognized by the appliance.

Names

dialog box to identify individual servers by name rather than by port number. The

list is always sorted by port order. Names are stored in the SIP, so even if you move the

NOTE: If a server is turned off, the SIP will not appear in the Names list.

To access the

Press

Click

26 Basic Operation

Names

dialog box:

<Print Screen> to

Setup - Names.

launch OSCAR. The

The

Names

dialog box appears.

Main

dialog box appears.

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Figure 3-3. Names Dialog Box

NOTE: If the server list changes, t he mouse cursor turns into an hourglass as the list is automatically

updated. No mous e or keyboard input is accepted until the list update is complete.

To assign names to servers:

In the

Names

dialog box, select a server name or port number and click

Modify

Figure 3-4. Name Modify Dialog Box

dialog box displays.

Modify

. The

Name

Type a name in the

New Name

box. Names of servers may be up to 15 characters long. Legal

characters include: A to Z, a to z, 0 to 9, space and hyphe n.

Click

to transfer the ne w na me to the

you click

Repeat steps 1 to 3 for each server in the system.

in the

Names

dialog box.

Names

dialog box. Your se lection is not sa ved un ti l

Basic Operation 27

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Click

in the

Names

dialog box to save your changes.

-orClick

or press <Escape> to exit the dialog box without saving changes.

NOTE: If a SIP has not been assigned a name, the EID is used as the default name.

Assigning Device Types

While the appliance automatically discovers legacy KVM switches, you will need to specify the number of ports on the legacy switch in the switch type such as from the list. The

Sw-8

Sw-24

appear in the

Modify

button displays, allowing you to assign it the appropriate number of ports.

Devices

Typ e

dialog box. You will see an indication of the

category for the tiered switch. Select the switch

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NOTE: The Modify button will only be available if a configurable switch is sele cted.

To access the

Press

Click

Figure 3-5. Devices Dialog Box

Devices

dialog box:

to launch O SCAR. The

Setup - Devices. The

Devices

Main

dialog box appears.

dialog box appear s.

When the Console Switch discovers a legacy switch, the port numbering changes to accommodate each server under that switch. For example, if the switch is connected to ARI port 6, the switch port is listed as 06 and each server under it is numbered sequentially 06-01, 06-02 and so on.

To assign a device type:

In the

Click

Devices

Modify

dialog box, select the desired port number.

. The

Device Modify

dialog box appears.

28 Basic Operation

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Figure 3-6. Device Modify Dialog Box

Choose the number of ports supported by your legacy switch and click OK.

Repeat steps 1 to 3 for each port requiring a device type to be as signed.

Click OK in the

NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices

dialog box.

Devices

dialog box to save settings.

Changing the Display Behavior

Use the OSCAR interface. The display order setting alters h ow serv ers wi ll d isplay in several s cr eens i ncludi ng the

To access the

Main, Devices

Press

Click

Setup

dialog box to change the displa y order of se rvers and set a

and

Broadcast

dialog box:

dialog boxes.

to launch the OSCAR interface. The

in the

Main

dialog box. The

dialog box appears.

Main

Screen Delay Tim

dialog box appears.

e for the

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Figure 3-7. Menu Dialog Box

To choose the default display order of servers:

Select

Name

to display servers alphabetically by name.

-orSelect

EID

to display servers n umerically by EID num ber.

-orSelect

Port to display

Click OK.

To set a

Screen Delay Time

Type in the number of seconds (0 to 9) to delay the OSCAR interface display after you press

servers numerically by port number.

for the OSCAR interface:

<Print Screen>. Entering <0> launches the OSCAR interface with no delay.

Click OK.

Setting a

Screen Delay Time

displaying. To perform a soft switch, see "Soft Switching"

allows you t o complete a soft switch without the OSCAR interface

Controlling the Status Flag

The status flag displa y s on your de skt o p and shows the name or EID number of the selected server or the status of the selected port. Use the name or EID number, or to change the flag color, opacity, display time and location on th e de sktop .

Table 3-4. OSCAR Status Flags

Flag Description

30 Basic Operation

Flag

dialog box to configure the flag to display by server

Flag type by name

Flag type by EID number

Page 31

Table 3-4. OSCAR Status Flags (continued)

Flag Description

Flag indicating that the user has been disconnected from all systems

Flag indicating that Broadcast mode is enabled

To access the Flag dialog box:

Press

Click

Setup

Figure 3-8. Flag Dialog Box

Flag

. The

Main

dialog box appears.

Flag

dialog box appears.

To determine how the status flag is displayed:

Select

Name

EID

to determine what information will be displayed.

Select

Displayed

to show the flag all the time or select

seconds af t er switching.

Select a flag color in

In Display mo de, se lect

Display Colo

Opaque

for a solid colo r flag or sel ect

through the flag.

To position the status flag on the desktop:

Click

Set Position

Left-click on the title bar and drag to the desired location.

Right-click to return to the

to gain access to the

Flag

dialog box.

Timed

Set Position Flag

to display the flag for only five

Transparent

to see the desktop

screen.

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Figure 3-9. Set Position Flag

NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.

Click OK to save settings.

-orClick

to exit without saving changes.

Setting Console Security

The OSCAR interface enables you t o set secu rity on your local user port console. You can establish a screen saver mode that engages after your console r emains unused for a specified engaged, your console will remain locked until you press any key or move the mouse. You will then need to type in your password to continue.

Use the

Security

dialog box to lock your console with password protection, set or change your

password and enable the screen saver.

NOTE: If a password has been previ ou sly set, you will have to en ter the password befo r e yo u ca n

access the Security dialog box.

To access the

Press

Click

Security

dialog box:

<Print Screen> to launch the OSCAR interface

Setup

Security

. The

Security

dialog box appear s.

. The

Main

Inactivity Time

dialog box appear s.

. Once

Figure 3-10. Security Dialog Box

To set or change the password:

Single-click and press <Enter> or double-cli ck in the

32 Basic Operation

New text

box.

Page 33

Type the new password in the

New text

box and press

<Enter>

. P assw ords must contain both alp ha and nu meri c cha racte rs, are case sensitive and may be up to 12 characters long. Legal characters are: A to Z, a to z, 0 to 9, space and hyphen.

In the

Repeat

box, type the password again and press

Click OK to change only your password, and then close the dialog box.

NOTE: If you should lose or forget your password, you must return your switch for service or technical

support.

<Enter>

To password protect your console:

Set your password Select

2 3

Enable Screen Saver.

Type the number of minutes for

as described in the previous procedure.

Inactivity Time (from 1 to 99)

to delay activation of

password protection and the screen saver feature.

For Mode, select

Screen

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with

NERGY STAR®.

(Optional) Click

to the

Security

Click OK.

Energy

Test

if your monitor is E

NERGY STAR

to activate the scr een saver test , which lasts 10 seconds then r eturns y ou

dialog box.

compliant; otherwise select

To log in to your console:

Press any key or move the mouse.

The

Password

The

Main

dialog box appears. Type your password, then click OK.

dialog box appears if the password was entered properly.

To remove password protection from your console:

From the your password, then click

In the Leave the box blank. Press

Single-click and press

<Enter>

Click OK to eliminate your password.

Main

Security

dialog box, click

Setup - Security

dialog box, single-click and press

<Enter>

or double-click in the

; the

Authorize

<Enter>

Repeat

dialog box appears. Type

or double-click in the

New

box. Leave the box blank. Press

To enable the screen saver mode with no password protection:

If your console does not require a password to gain access to the

Security

dialog box, proceed

to step 2.

-orIf your console is password protected, see the previous procedure, then go to step 2.

box.

Basic Operation 33

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Select

Enable Screen Saver

Type the number of minutes for

Inactivity Time (from 1 to 99)

to delay activation of the

screen saver.

Choose

CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with

(Optional) Click

to the

Click OK.

Energy

NERGY STAR®.

Security

if your monitor is E

Test

to activate the screen sa ver test, which lasts 10 seconds th en ret urns you

NERGY STAR

dialog box.

compliant; otherwise select

Screen

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NOTE: Activation of the screen saver mode disconnects the user from a server; no serve r is selected.

The status flag displays Free.

To exit the screen saver mode: Press any key or move your mouse. The

Main

dialog box appears and any previous server

connection will be restored. To turn off the screen saver:

In the

Click OK.

Security

dialog box, clear

Enable Screen Saver

To immediately turn on the screen saver:

Press

, then press

<Pause>

Displaying Version Information

The OSCAR interface enables you to display the versions of the Console S witch and the SIP firmware. For optimum performance, keep your firmware current. For more information, see

"Appendix A: Flash Upgrades".

To display version information:

Press

Click

Commands - Display V ersions .

lists the subsystem versions in the appliance.

. The

Main

dialog box appears.

The

Version

dialog bo x a ppe ars . Th e top ha lf of the box

34 Basic Operation

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Figure 3-11. Version Dialog Box

Click

SIP

to view individual SIP version information.The

Figure 3-12. SIP Selection Dialog Box

SIP Selection

dialog box appears.

Select a SIP to view and click the

Version

button. The

SIP Version

more information on loading firmware, see "Appendi x A: Flash Upgrades"

dialog box appears. For

Basic Operation 35

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Figure 3-13. SIP Version Dialog Box

Click X to close the

SIP Version

dialog box.

Resetting a SIP

PS/2 SIPs can be reset using the

NOTE: This procedure is only relev ant where your Consol e Switch system involves a PS/2 SIP attached

to a tiered swi tch . On th ese occa si ons , it may be ne ces sary to re set the SIP wh en th e ti ered swi tch is no t recognized.

NOTE: If a reset is performed when a Console Switch is connected directly to a server and not a tiered

switch, the mouse/ keyboard may fail to respond. When this occ urs, the target server requires a reboot .

To reset a SIP:

Press <Print Screen>. The

Click

Commands - D isplay Versions

Click

SIP.

The

SIP Selection

Select the PS/2 SIP that you wish to view and click appears.

Reset

button in the

Main

dialog box will appear.

. The

dialog box appear s.

SIP Version

Version

dialog box appears.

Version

dialog box.

. The

SIP Version

dialog box

36 Basic Operation

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Figure 3-14. SIP Version Dialog Box

Click

Reset

. A warning messag e appears, warning that the function is for tiered switches only

and that resetting the SIP could result in the need to reboot the target server.

Click OK to proceed with the reset. or

Press <ESC> to exit.

Resetting Your Keyboard and Mouse

If a keyboard or mouse locks up, you may be able to re-establish operation of these peripherals by issuing a reset command.

To reset the mouse and key board values:

Press <Print Screen>. The

Click

Commands - D e vice Reset

Main

dialog box appear s.

. A message box displays requesting that you confirm the

reset.

Click OK. A message appears indicating that the mouse and keyboard have been reset.

Click X to close the message box.

Basic Operation 37

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Figure 3-15. Commands Dialog Box

Scanning Your System

In scan mode, the appliance automatically scans from port to port (server to server). You can scan up to 16 servers, specifying which servers to scan and the number of seconds that each server will display. The scanning order is determined by the order in which the servers are added to the list. The list is always shown in scanning order. You can, however, choose to display the server’s name or EID number by pressing the appropriate button.

To add servers to the scan list:

If the OSCAR interface is not open, press

Click

Setup - Scan

. The

Scan

dialog box appears.

. The

Main

dialog box appears.

Scan

38 Basic Operation

Page 39

Figure 3-16. Scan Dialog Box

The dialog box contains a listing of all servers attached to your appliance. Click the check box

next to the servers you wish to scan.

-orDouble-click on a server’s name or port.

-orPress <

Alt >

and the number of the server you wish to scan. You can select up to 16 serve rs from

the entire list.

In the

Scan Ti me

box, type the number of seconds (from 3 to 99) of desired time before the

scan moves to the next server in the sequence.

Click OK.

To remove a server from the scan list:

In the

Scan

dialog box, deselect the check box next to the server to be removed.

-orDouble-click on the server’s name or port.

-orClick the

Click OK.

Clear

button to remove all servers from the scan list.

To set the Scan du ration:

Type a value in the

Scan Time

box. The duration you type must be a minimum of 3 seconds

and a maximum of 255 seconds.

To start the scan mode:

If the OSCAR interface is not open, press

Click

Commands

. The

Commands

<Print Screen>.

dialog box appears.

The

Main

dialog box will appear.

Basic Operation 39

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Figure 3-17. Commands Dialog Box

Select

Scan Enable

Click X to close the Commands dialog box.

NOTE: Scanning will begin when the Main dialog box or flag is displayed. Scanning is inhibited in any

other OSCAR dialog box.

in the

Commands

dialog box.

To cancel scan mode:

Select a server if the OSCAR interface is open.

-orMove the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning will stop at the currently selected server.

-orPress

2 3

Click

Commands

Clear

Scan Enable.

. The

Main

dialog box appears.

Commands

dialog box appears.

Running System Diagnostics

You can validate the in tegr ity of your sy stem t hrough the checks the main board functional sub-systems (memory, communications, switch control and the video channels) for each system controller. When you select the receive a warning indicating that all users (remote and local) will be disconnected. Click confirm and begin the test.

Diagnostics

The The bottom portion divides the tested SIPs into three categories:

40 Basic Operation

Run Diagnostics

command. This command

option, you will

dialog box displays. The top section of the dialog box displays the hardware tests.

On-line, Offline

Suspect

Page 41

Figure 3-18. Diagnostics Dialog Box

NOTE: A SIP may appear to be offline while it is being upgraded.

Next to each item to be tested, you will see a pass (green circle) or fail (red x) symbol display to the left of each item as that test finishes. The following table details each of the tests.

Table 3-5. Diagnostic Test Details

Test Description

Memory Tests Reports on the condition of the main board RAM Firmware CRCs Validates the current firmware images stored in the

system’s FLAS H Comm Interfaces Validates internal communication pathways Switch Controller test Verifies the switch matrix controller is accessible

and functional On-line SIPs Indicates the to t a l nu m b er of cu r rently connec te d and

powered SIPs Offline SIPs Indic a te s the number of SIPs that have been connecte d

successfully in the past and are apparently powered down Suspect SIPs In dicates the num b er of SIPs th a t have been detec ted,

but are either unavailable for connection or have dropped

packets during the ping tests

To run diagnostic tests:

If the OSCAR interface is not open, press

Click

Commands - Run Diagnostics

. The

Main

. A warning message appears indicating that all users will

be disconnected.

dialog box appears.

Basic Operation 41

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Figure 3-19. Diagnostics Warning Message Box

Click

to begin diagnostics.

-orClick

or press <Escape> to exit the dialog box without running a diagnostic test.

All users are disconnected and the

As each test is finished, a pass (green circle) or fail (red x) symbol appears. The test is

Diagnostics

dialog box displays.

complete when the last te st’s symbol d isplays.

Broadcasting to Servers

The user can simultaneously control more than one server in a system to ensure that all selected servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.

NOTE: You can broadcast to up to 1 6 ser v ers at a time, one server per ARI port.

To access the Broadcast dialog box:

Press

Click

42 Basic Operation

. The

Setup - Broadcast

Main

dialog box appears.

. The

Broadcast

dialog box appears.

Page 43

Figure 3-20. Broadcast Dial og Box

NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all servers receiving a broadcast

to interpret keystrokes identically. Specifically, the <Caps Lock> and <Num Lock> modes must be the same on all keyboards. While the appliance attempts to send keystrokes to the selected servers simultaneously, some servers may inhibit and thereby delay the transmission.

NOTE: Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have

identical mouse dr ivers, desktops (suc h as identically placed icons) and video resolutions. In addition, the mouse must be in exact ly the same place on all sc r eens. Because these conditions are extremel y difficult to achieve, broadcasting mouse movements to multiple systems may have unpredictable results.

To broadcast to selected servers:

From the

Broadcast

dialog box, click to en able the mouse an d/or ke yboard check box es for the

servers that are to receive the broadcast commands.

-orPress the < <Alt><K> to select the keyboard check box and/or

Up>

or <

Down>

arrow keys to move the cursor to the target server. Then press

<Alt><M> to select the mouse check

box. Repeat for additional servers.

Click

to return to the

Click

Commands

Click the

to save the settings and return to the

Main

dialog box.

. The

Commands

Broadcast Enable

dialog box appears.

check box to activate broadcasting. The

Setup

dialog box. Click X or press

Broadcast Enable

dialog box appears.

Basic Operation 43

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Figure 3-21. Broadcast Enable Dialog Box

Click

Commands

If broadcasting is enabled, type the information and/or perform the mouse movements you

to enable the broadcast. Click X or press

dialog box.

Escape

to cancel and return to the

want to broadcast from the user station. Only servers in the list are accessible.

NOTE: The other user (16-port switch only) is disabled when broadcast mode is enabled.

To turn broadcasting off: From the

Commands

dialog box, disable the

Broadcast Enable

check box.

Changing Your Switch Mode (16-port Console Switch Only)

Your Console Switch allows you to connect to attached servers using two methods:

Cooperative

Select

Preemptive (default setting) to allow any user to select any server at any time; a request from

another user disconnects the current user without warning.

-orSelect

Cooperative to maintain the current user connection; the current user won’t be

disconnected if another user requests connection. To access the Switch dialog box:

Press

Click

44 Basic Operation

Setup - Switch

. The

Main

dialog box appears.

Switch

dialog box appear s.

Preemptive

and

Page 45

Figure 3-22. Switch Dialog Box

Select either

Preemptive

Cooperative

as your switch mode.

Basic Operation 45

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46 Basic Operation

Page 47

Appendices

Appendix A: Flash Upgrades

Upgrading the Console Switch

You can upgrade the firmware of your Console Switch by using a special update utility provided by Dell. This utility automa tically configures the port communications settings to allow direct downloading from the connected server.

Items Needed for the Upgrade

The following items are required to upgrade your Console Switch firmware:

• Server running Microsoft Windows 2000

• Available serial port (COM port) on the server

• Standard serial cable th at conn ects th e swi tch an d the se rve r

• Firmware update

Upgrading Firmware

To upg rade firmware:

Connect the standard serial cable to a COM port on the server and to the serial connector on the back panel of the switch. Make a note of which COM port you have chosen, then turn on the switch.

Go to

http://www.dell.com/support

file. Once the download is complete, navigate to the drive where you have saved the firmware update and unzi p th e file.

Double-click to run the file

In the dialog box that displays, select the desired language and COM port.

Click

Load

. The update begins.

Once the firmware is updated, the followin g message displays:

Done

to exit the dialog box.

The switch automatically reboots after the upgr ade is completed.

Windows NT®, Windows® 95, Windows 98 or

and click on

WUpDateDELL.exe

Downloads

to access the firmware upgrade

Download complete.

Click

Appendices 47

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Possible Error Conditions

If the download does not execute properly, verify the following:

• Verify that the COM port is correct.

• Verify that no other program is currently using the COM port, or that a previous DOS window/shell is open that had used the desired COM port.

• Verify that no other copies of the WUpDate utility are currently running.

• Verify that a serial cable is used.

• Verify in the selected COM port’s Advanced Port settings that the FIFO buffers are selected and that the receive buffer is set to High.

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CAUTION: While upgrading, do not use your comp uter for anything else or switch between wi nd ows.

Close all other wi ndows if necessary. If the upgrade was unsuccessful (s uch as during a power outage), repea t t he procedure.

48 Appendices

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Upgrading the SIP

The Server Interface Pods (SIPs) can be upgraded individually or simultaneously.

NOTICE: Do not cycle power to the server or disconnect the SIP during this process. A loss of power

will render the SIP inoperable and require the unit be returned to the factory for repair.

To simultaneously upgrade multiple SIPs:

Press <Print Screen>. The

Click

Commands-S IP Status

Figure 4-1. SIP Status Dialog Box.

Main

dialog box appear s.

. The

SIP Status

dialog box appear s.

Click one or more types of SIPs you wish to up grade. Click

box appears.

Figure 4-2. SIP Upgrade Dialog Box

Click OK to initiate the upgrade and return to the

Upgrade

SIP Status

. The

dialog box.

SIP Upgrade

Appendices 49

dialog

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To upgrade SIP firmware individually:

Press <Print Screen>. The

Click

Commands-Display Versions

Figure 4-3. Version Dialog Box

Click

SIP

to view individual SIP version information.

Figure 4-4. SIP Selection Dialog Box

Main

dialog box appear s.

. The

Version

dialog box appear s.

Select the SIP that you wish to upgra de an d cl ic k th e box appears.

50 Appendices

Version

button. The

SIP Version

dialog

Page 51

Figure 4-5. SIP Version Dialog Box

Click the

Figure 4-6. SIP Load Dialog Box

Load Firmware

button. The

SIP Load

dialog box appears.

Click OK to initiate the upgrade and return to the

NOTE: During an upgrade, the SIP status indicator in the Main dialog box will be yellow. The SIP is

unavailable while an upgrade is in progress. When an upgrade is initiated, any current connection to the server via the SIP will be terminated.

SIP Status

dialog box.

Appendices 51

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Appendix B: Technical Specifications

T a ble 4-1. Technical Specifications

Server Ports

Number 8 or 16 SIP Types Connectors RJ-45

Sync Types Separate horizontal and vertical Plug and Play DDC2B Video Resolution Analog Port Maximum 1600x1280@ 75 Hz

Update Port Number

Type Serial RS232

Analog Port Number 1 (8-port Console Switch), 2 (16-port Console Switch)

Type PS/2, VGA, and ACI Connectors PS/2 MiniDIN, 15 Pin D,

Dimensions

Dimensions (H x W x D) We ight 3 .6 kg (8 lb) without cables

Heat Dissipation 92 BTU/Hr Power Consumption 12.5 W AC-input power 40 W maximum AC-input voltage rating 100 to 240 VAC Autosensing AC-input current rating 0.5 A

AC-in put cable

AC-frequency 50/60 Hz

Temperature

PS/2 and USB Avocent™ AVRIQ PS/2, USB, Sun, Serial

RJ-45

4.36 x 42.9 x 16.56 cm 1U form factor (1.72 x 16.9 x 6.52 inches)

18 AWG three- wire cable , with a th ree-lead IEC-320 receptacle on the power supply end and a country or region dependent plug on the power resource end

to 50o Celsius (50o to 122o Farenheit) operating

-20

to 60o Celsius (-4o to 140o Farenheit) nonoperating

52 Appendices

Page 53

T a ble 4-1. Techni c al Sp ec ifications (continued)

Humidity

20 to 80% noncondensing operating 5 to 95% noncondensing nonoperating

Appendices 53

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Appendix C: Notifications

USA Notification

CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for

compliance coul d vo id the user's authority to operate the equipme nt.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Par t 15 of the FCC Rules. The se limits are designed to provide reasonabl e protection agai nst harmful interfe rence when the equipment is operated in a commer cial environment. This equipment generates, uses and can radiate radi o frequency energy a nd, if not installed and used in accordanc e with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is li kely to cause harmfu l interference in which case the user wil l be required to correct the interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Japanese Approvals

Taiwanese Approvals

54 Appendices

Page 55

Agency Approvals

UL/cUL (UL 60950/CSA 22.2 No. 60950:2000) ICES-003

NOM-019-SCFI-1993 IRAM S Mark (Resolution 92/98) ACA AS/NZS 55022, class A CNS 13438 FCC Class A, EN60950:2000, EN55022:1998, EN55024:1998, EN61000-3-3:1995 +A1,A2. GS GOST-R VCCI CCC SASO

MIC/RRL, Republic of Korea EMI Standard Certificate Number: E-F900-01-2012 (A)

Appendices 55

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56 Appendices

Page 57

Index

ACI, 16 Analog Console Interface, See

ACI

Analog Rack Interface, See

ARI ARI, 7, 16, 18, 26, 28 AVRIQ, 8

Sun, 16

Broadcasting, 42

Comm Interfaces

Checking, 41

Device types

Assigning, 28

Display behavior

Changing, 29

Display Color, 32

Electronic ID, See EID Energy, 33

Firmware

Upgrading, 47 Firmware CRCs, 41 FLASH

Upgrade, 9 Flash

Upgrading, 47

Keep Al iv e, 7

Legacy KVM, 19 Legacy Switches

Adding, 18

Memory Te sts, 41

Changing, 33 Removing, 34

Scan list, 38 Scan mode, 39

Cancelling, 40 Scanning, 38 Screen Delay Time, 24, 29 Screen Saver

Enabling, 33

Testing, 33 Screen saver

Mode, 34 Security, 8, 32, 34 Server names

Assigning, 26 SIP, 49

Offline, 23

Resetting, 36

Upgrading, 49 Soft switching, 23 Status flag

Controlling, 31

Positioning, 32 Switch status, 22

EID, 21, 23, 31

Password

System Diagnostics

Running, 40

Index 57

Page 58

Tiering, 9, 16

Version Information

Displaying, 35

58 Index

Dell Console Switch User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Overview

Features and Benefits

SIP Intelligent Module

Multiplatform Support

OSCAR Graphical User Interfac e

Security

Video

Plug and Play

FLASH Upgradable

Tiering Expansion

Safety Precautions

General

Rack Mounting of Systems

Installation

Getting Started

Supplied with the Console Switch

Additional Items Needed

Rack Mounting Your Console Switch

Installing the Console Switch

Tiering Console Switches

Adding Legacy Switches

Setting Up Your Console Switch System

Basic Operation

Controlling Your System at the Local User Ports

Viewing and Selecting Por t s an d Server s

Viewing the Status of Your Switch

Selecting Servers

Soft Switching

Navigating the OSCAR Interface

Configuring OSCAR Interface Menus

Assigning Server Names

Assigning Device Types

Changing the Display Behavior

Controlling the Status Flag

Setting Console Security

Displaying Version Information

Resetting a SIP

Resetting Your Keyboard and Mouse

Scanning Your System

Running System Diagnostics

Broadcasting to Servers

Changing Your Switch Mode (16-port Console Switch Only)

Appendix A: Flash Upgrades

Upgrading the Console Switch

Items Needed for the Upgrade

Upgrading Firmware

Upgrading the SIP

Appendix B: Technical Specifications

Appendix C: Notifications

USA Notification

Canadian Notification

Japanese Approvals

Taiwanese Approvals

Agency Approvals

Index