Dell C5518QT User Guide

Dell C5518QT User’s Guide

Model: C5518QT Regulatory model: C5518QTt

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal injury,

or death.

trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

2018 – 07

Rev. A03

Contents

About Your Display ..................................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Display Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

LCD Display Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . .25

Setting Up the Display ..............................26

Connecting Your Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Remote Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Operating the Display...............................35

Turning on the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Touch OSD Launcher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Using the Touch Control Launcher. . . . . . . . . . . . . . . . . . . . . . . .36

Using the OSD lock function. . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 38

Dell Web Management for Displays . . . . . . . . . . . . . . . . . . . . . . . 52

Troubleshooting ...................................57

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contents | 3

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Product Specific Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Touchscreen Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Universal Serial Bus (USB) Specific Problems . . . . . . . . . . . . . . . . . 63

Ethernet Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Appendix.........................................65

Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . . . 65

Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Setting Up Your Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

4 | Contents

About Your Display

Package Contents

Your display ships with the components shown below. Make sure that you have received all the components and contact Dell if something is missing.

NOTE: Some items may be optional and may not ship with your display. Somefeatures

or media may not be available in certain countries.

Display

Remote Control & Batteries

(AAA x 2)

Remote control holder

About Your Display | 5

Stylus x 2

Stylus holder

Wire Saddle x 3

Power cable (varies by country)

6 | About Your Display

Power cable for connecting Optiplex system to display

(see Optiplex (Optional))

USB 3.0 upstream cable (enables the USB ports on the display)

DP cable (DP to DP)

VGA cable

HDMI cable

• Safety, Environmental and Regulatory Information

• DisplayNote License Key

• Quick Setup Guide

About Your Display | 7

Product Features

The Dell C5518QT display has an active matrix, thin film transistor (TFT), liquid crystal display (LCD), and LED backlight. The display features include:

• 138.78 cm (54.64-inch) active area display (Measured diagonally) 3840 x 2160 (16:9 aspect ratio) resolution, plus full-screen support for lower resolutions.

• Video Electronics Standards Association (VESA™) 300 x 300 mm mounting holes.

• Plug and play capability if supported by your system.

• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.

• Security lock slot.

• Supports Asset Management Capability.

• Arsenic-Free glass and Mercury-Free for Panel only.

• 0.5 W standby power when in the sleep mode.

• Easily setup with Dell Optiplex Mirco PC (Mirco Form Factor).

• Up to 20 points and 4 pens InGlass (TM) Touch technology.

• Optimize eye comfort with a flicker-free screen.

• The possible long-term effects of blue light emission from the display may cause damage

to the eyes, including eye fatigue or digital eye strain. ComfortView feature is designed to reduce the amount of blue light emitted from the display to optimize eye comfort.

8 | About Your Display

Identifying Parts and Controls

Front view

Label Description 1 Screen drop down touch key 2 IR Lens 3 OSD Launcher touch key (For more information, see Operating the Display) 4 Power on/off button (with LED indicator)

About Your Display | 9

Back View

Label Description Use

1 Mounting provision for WR517 (optional

item)

2 Wire Saddle Use to handle display during installation

3 Handle x 2 Use to move the display.

4 VESA mounting holes (300 x 300 mm) To mount the display.

5 Security lock slot Secures Optiplex with security cable lock

6 Optiplex holder Use to hold a Micro Form Factor Optiplex

7 AC to optiplex (optional) AC power to optiplex power adapter.

8 AC power connector To connect the display power cable.

9 Regulatory label List of approved regulatory labels.

10 Barcode, serial number, and service tag

label

For Dell Wireless Receiver : WR517(optional)

(sold separately).

PC.

Refer to this label if you need to contact Dell for technical support.

10 | About Your Display

Side View

Label Description Use

1a HDMI 1 connector

Connect your computer with HDMI cable.1b HDMI 2 connector

1c HDMI 3 connector

2 DP connector Connect your computer with DP cable.

3 VGA connector Connect your computer with VGA cable.

4 Audio line-in port Analog audio (two channel) input.

5 Audio line-out port Connect to external audio peripherals.

Only supports 2-channel audio. NOTE: The audio line-out port does not support headphones.

6 USB 3.0 upstream ports

(3)

7 USB 3.0 downstream

ports (3)

8 USB Dedicated charging

port

Connect the USB cable that comes with your display to the computer. Once this cable is connected, you can use the USB downstream connectors on the display and the touch screen function on the display.

Connect your USB device.

You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the display.

USB 3.0 with 12.5 W - For WR517 Wireless Receiver (Optional) Power supply (5V/2.5A)

About Your Display | 11

9 RS232 connector Remote management and control of display via RS232

10 RJ-45 connector Remote Network Management and control of display via

RJ-45

Input sources and USB pairing

Input sources USB upstream

HDMI 1 USB 1

HDMI 2 USB 2

HDMI 3

USB 3DP

VGA

Bottom View

Label Description Use

1, 2

Speakers Power on/off button

12 | About Your Display

Display Specifications

Screen type Active matrix - TFT LCD

Panel Type In-plane switching Technology

Aspect ratio 16:9

Viewable image dimensions

Diagonal 138.78 cm (54.64 inches)

Active Area

Horizontal 1209.6 mm (47.62 inches)

Vertical 680.4 mm (26.79 inches)

Area

Pixel pitch 0.315 mm x 0.315 mm

Pixel per inch (PPI) 80

Viewing angle Horizontal 178° (typical) Vertical 178° (typical) Panel brightness 310 cd/m² (typical)

Contrast ratio 1200 to 1 (typical)

Display screen coating 7H, Anti-Smudge, Anti-Glare

Response Time 8 ms typical (G to G), 12 ms max. (G to G )

Color depth 1.07 Billon colors

Color gamut NTSC ( 72%)

Connectivity •1 x DP 1.2

Border width (edge of display to active area)

823011.84 mm2 (1275.67 inches2)

•1 x VGA

•3 x HDMI 2.0

•3 x USB 3.0 downstream port

•1 x USB Dedicated charging port

USB 3.0 with 12.5W (For WR517 Wireless receiver(Optional) Power supply (5V/2.5A))

•3 x USB 3.0 upstream port

•1 x Analog 2.0 audio line out (3.5 mm jack)

•1 x Analog 2.0 audio line in (3.5 mm jack)

•1 x RJ-45

•1 x RS232

26.9 mm (Top)

26.9 mm (Left/Right)

26.9 mm (Bottom)

About Your Display | 13

Cable management Yes

Touch

Type InGlass Touch Technology (TM)

Input Method Bare finger and stylus

Interface USB HID Compliant

Touch Driver Windows driver installation for Windows 7

Touch point

Up to 20 points touch

Up to 4 pens

NOTE: Touch, Pen and Eraser differentiation ready (functionality subject to application).

Support OS

OS Version Touch Pen Eraser

Windows 7 Pro and Ultimate 20 4 1

8, 8.1 20 4 1

10 20 4 1

Chorme OS Linux kernel version 3.15 (3.10) or later

Android 4.4 (KitKat) with Linux kernel 3.15 (3.10) or later

Other Linux

Linux kernel 3.15 or later 20 4 1

20 4 (0) 1 (0)

based OS macOS 10.10, 10.11 1 (mouse2) No

Functionality of Linux kernel has been verified on Ubuntu 14.04 and Debian 8. Functionality of

Chrome OS and Android with Linux kernel 3.15 needs comfirmation.

Mouse emulation in landscape mode. Full multi-touch requires additional drivers on the host

system.

Touch sensor input accuracy

Center area

Edge area

Average accuracy at the specified input area.

95-percentile accuracy of specified input area.

>20 mm from active touch area edge

Ty p

1.0 1.5 mm

1.2 2.0 mm

Max

Unit

Note that touch sensor input accuracy is defined relative to the active touch area as defined in

14 | About Your Display

the reference drawing (listed in 8.1). The overall system accuracy, of touch co-ordinates relative to display co-ordinates, is directly affected by integration assembly tolerances.

Resolution Specifications

Horizontal scan range 30 kHz to 140 kHz (DP/HDMI)

Vertical scan range

Maximum preset resolution 3840 x 2160 at 60 Hz

Video display capabilities (DP & HDMI playback)

NOTE:VGA input resolution supported is 1920 x 1080 only.

24 Hz to 75 Hz (DP/HDMI)

480p, 576p, 720p, 1080i, 1080p, 2160p

Preset Display Modes

Display Mode Horizontal

Frequency (kHz)

720 x 400 31.5 70.0 28.3 -/+

640 x 480 31.5 60.0 25.2 -/-

640 x 480 37.5 75.0 31.5 - /-

800 x 600 37.9 60.0 40.0 +/+

800 x 600 46.9 75.0 49.5 +/+

1024 x 768 48.4 60.0 65.0 -/-

1024 x 768 60.0 75.0 78.8 +/+

1152 x 864 67.5 75.0 108.0 +/+

1280 x 800 49.3 60.0 71.0 +/+

1280 x 1024 64.0 60.0 108.0 +/+

1280 x 1024 80.0 75.0 135.0 +/+

1600 x 1200 75.0 60.0 162.0 -/+

1920 x 1080 67.5 60.0 193.5 + /+

2048 x 1152 7 1.6 60.0 1 97.0 +/-

2560 x 1440 88.8 60.0 241.5 + /-

3840 x 2160 65.68 30.0 262.75 +/+

3840 x 2160 133.313 60.0 533.25 +/+

Vertical Frequency (Hz)

Pixel Clock (MHz)

Sync Polarity (Horizontal/ Vertical)

About Your Display | 15

Electrical Specifications

Video input signals •Digital video signal for each dierential line

Per dierential line at 100 ohm impedance

•DP/HDMI/VGA signal input support

Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 4.5 A (maximum) Output voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 2 A (maximum) Inrush current 120 V: 60 A (Max.) at 0 °C (cold start)

240 V: 120 A (Max.) at 0 °C (cold start)

Physical Characteristics

Connector type •DP connector

•VGA connector

•HDMI connector

•Audio line-out

•Audio line-in

•USB 3.0 connector

• USB Dedicated charging port- supplying power of up

to 5 V (max 2.5A) for connected devices

•RJ-45

•RS232 connector

Signal cable type (in-box) DP, 3 m cable

HDMI, 3 m cable VGA, 3 m cable USB 3.0, 3 m cable

Dimensions

Height 786.45 mm (30.96 inches)

Width 1298.6 mm (51.13 inches)

Depth 91.1 mm (3.59 inches)

Weight

Weight with packaging 65 kg (143.30 lb)

Weight without packaging 53 kg (116.84 lb)

16 | About Your Display

Environmental Characteristics

Compliant Standards

RoHS Compliant yes

Temperature

Operating 0 °C to 40 °C (32 °F to 104 °F)

Non-operating –20 °C to 60 °C (–4 °F to 140 °F)

Humidity

Operating

Non-operating 5% to 90% (non-condensing)

Altitude

Operating 5,000 m (16,404 ft) (maximum)

Non-operating 12,192 m (40,000 ft) (maximum)

Thermal dissipation 585.86 BTU/hour (maximum)

10% to 80% (non-condensing)

358.27 BTU/hour (typical)

About Your Display | 17

Power Management Modes

If you have VESA’s DPM-compliant video card or software installed in your PC, the display can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the display automatically resumes functioning. The following table shows the power consumption

and signaling of this automatic power saving feature.

VESA Modes

Normal operation

Active-off mode

Switch off - - - Off Less than 0.5 W

The OSD operates only in the normal operation mode. If you press any button in the active-off mode, the following message is displayed:

*Zero power consumption in OFF mode can only be achieved by disconnecting the AC main cable from the display. **Maximum power consumption with maximum luminance.

Activate the computer and the display to gain access to the OSD.

Horizontal Sync

Active Active Active White 171.7 W (maximum)**

Inactive Inactive Off White

Vertical Sync

Video Power Indicator Power Consumption

105 W (typical)

Less than 0.5 W

(Glowing)

18 | About Your Display

Pin Assignments

DP connector

Pin number 20-pin side of theconnected signal cable

1 ML3(n)

2 GND

3 ML3(p)

4 ML2(n)

5 GND

6 ML2(p)

7 ML1(u)

8 GND

9 ML1(p)

10 ML0(n)

11 GND

12 ML0(p)

13 CONFIG1/(GND)

14 CONFIG2/(GND)

15 AUX CH (p)

16 DP_Cable Detect

17 AUX CH (n)

18 Hot Plug Detect

19 GND

20 +3.3V DP_PWR

About Your Display | 19

VGA connector

Pin number 15-pin side of theconnected signal cable

1 Video-Red

2 Video-Green

3 Video-Blue

4 NC

5 Self-test

6 GND-R

7 GND-G

8 GND-B

9 Computer 5 V / 3.3 V

10 GND-sync

11 GND

12 DDC data

13 H-sync

14 V-sync

15 DDC clock

20 | About Your Display

HDMI connector

Pin number 19-pin side of theconnected signal cable

1 TMDS DATA 2+

2 TMDS DATA 2 SHIELD

3 TMDS DATA 2-

4 TMDS DATA 1+

5 TMDS DATA 1 SHIELD

6 TMDS DATA 1-

7 TMDS DATA 0+

8 TMDS DATA 0 SHIELD

9 TMDS DATA 0-

10 TMDS CLOCK+

11 TMDS CLOCK SHIELD

12 TMDS CLOCK-

13 CEC

14 Reserved (N.C. on device)

15 DDC CLOCK (SCL)

16 DDC DATA (SDA)

17 DDC/CEC Ground

18 +5 V POWER

19 HOT PLUG DETECT

About Your Display | 21

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