Dell C5517H User Guide

User’s Guide

Dell C5517H

Model No.: C5517H

Regulatory model: C5517Hc

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use

of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury or death.

_________________________

Information in this document is subject to change without notice.
© 2016 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and
Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United
States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and
other countries; and ATI is a trademark of Advanced Micro Devices, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.

2016 - 10 Rev. A01

Contents

About Your Monitor .............................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 6

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identifying Parts and Controls . . . . . . . . . . . . . . . . 10

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 13

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 21

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 26

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . 26

Setting Up the Monitor..........................27

Attaching the Monitor . . . . . . . . . . . . . . . . . . . . . 27

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 28

Removing the Monitor Stand . . . . . . . . . . . . . . . . 30

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 31

Operating the Monitor ..........................32

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 32

Using the Function Controls . . . . . . . . . . . . . . . . . 32

Using the On-Screen Display (OSD) Menu . . . . . . . . . 34

OSD Warning Messages . . . . . . . . . . . . . . . . . . . . 44

Setting the Maximum Resolution . . . . . . . . . . . . . . 47

Troubleshooting ...............................48

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 50

 3

Product-Specific Problems . . . . . . . . . . . . . . . . . . 55

Appendix ......................................56

FCC Notices (U.S. Only) and Other Regulatory Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Setting Up Your Monitor ........................57

Setting the display resolution to 1920 x 1080 (Maximum) 57

If you have a Dell desktop or a Dell portable computer with

Internet access . . . . . . . . . . . . . . . . . . . . . . . . . 58

If you have a non Dell desktop, portable computer, or

graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Procedures for setting up dual monitors in Windows 7,

Windows 8/Windows 8.1 or Windows 10. . . . . . . . . . 59

Dell Display Manager User’s Guide ...............74

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the Quick Settings Dialog . . . . . . . . . . . . . . . 74

Setting Basic Display Functions . . . . . . . . . . . . . . . 75

Assigning Preset Modes to Applications . . . . . . . . . . 77

Organizing Windows with Easy Arrange . . . . . . . . . . 78

4 

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that you
have received all the components and Contact Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Some features or media may not be available in certain countries.

•Monitor

•Monitor Base

•Screws: M4 (12 mm) x 4

•Remote Control & Batteries (AAA x 2)

•Power Cable (varies by countries)

•VGA Cable (3 m)

•HDMI Cable (3 m)

•DP to DP Cable (3 m)

About Your Monitor  5

•USB Upstream Cable (enable the USB ports
on the monitor) (3m)

•Cable clips: 3 pcs

Drivers and Docu menta tion

lleD™rotinoMH7155C

RPJY6A00

P/N RPJY6 Rev. A00
P/N Q70G55C170003A
September 6102
Made in China

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager Software

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•Drivers and Documentation media

•Quick Setup Guide

•Safety, Environment, and Regulatory

Information (SERI)

Product Features

The Dell C5517H flat-panel display has an active matrix, Thin-Film Transistor,
Liquid Crystal Display. The monitor’s features include:

• C5517H: 1386.84 mm (54.6 inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.

• LED backlight.

• Removable pedestal and Video Electronics Standards Association

(VESA) 400 mm x 400 mm mounting holes for flexible mounting
solutions.

• Plug and play capability if supported by your system.

• VGA, HDMI and DP connectivity make it simple and easy to connect

with legacy and new system.

• Audio out

• On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.

• Dell Display Manager Software (comes in the CD shipped with the
monitor).

• Asset Management Capability.

• Build-in Speaker (10W)x2

• RoHS compliant.

• BFR/PVC Free (Halogen-Free) monitor excluding external cables.

• Arsenic-Free glass and Mercury-Free for panel only.

6  About Your Monitor

Remote Control

1

11

14

15

2

3

4

5

6

7

8

9

13

10

12

4

Left

Press to move the selection left in
OSD menu.

5

Down

Press to move the selection down in
OSD menu.

6

Menu

Press to turn on the OSD menu.

7

Brightness -

Press to decrease the Brightness.

8

Volume -

Press to decrease the Volume.

9

MUTE

Press to turn the mute function on/
o.

10

Preset Modes

Display information about Preset
Modes.

1

Power On/O

Switch this monitor on or o.

2

Input Source

Select input source. Press [<] or
[>] button to select from

HDMI2, VGA or DP

to confirm and exit.

3

Up

HDMI1,

. Press [√] button

11

Right

Press to move the selection right in
OSD menu.

12

OK

Confirm an entry or selection.

13

Exit

Press to exit the Menu.

14

Brightness +

Press to increase the Brightness.

15

Volume +

Press to increase the Volume.

Press to move the selection up in
OSD menu.

About Your Monitor  7

Inserting the batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the

battery compartment.

3. Replace the cover.

CAUTION:

The incorrect use of batteries can result in leaks or bursting. Be sure to
follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to
the (+) and (–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or

leakage of batteries.

• Remove the dead batteries immediately to prevent them from liquid
leaking in the battery compartment. Don’t touch exposed battery acid,
as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period,

remove the batteries.

Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the

remote control gets wet, wipe it dry immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

8  About Your Monitor

Operating range of the remote control

Point the top of the remote control toward the LCD monitor’s remote
sensor during button operation.

Use the remote control within a distance of about 8 m from remote control
sensor or at a horizontal and vertical angle of within 15° within a distance of
about 5.6 m.

NOTE: The remote control may not function properly when the

remote control sensor on the display is under direct sunlight or
strong illumination, or when there is an obstacle in the path of signal
transmission.

15 15

About Your Monitor  9

Identifying Parts and Controls

1

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

1

2
3

4
5

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

6

7

Front View

1 IR Lens (with LED indicator)

Back View

Label Description Use

1 VESA mounting holes (400 mm x

400 mm)

2 Regulatory label Lists the regulatory approvals.
3 AC power connector To connect the monitor power cable.
4 Function buttons (For more

information, see Operating the

Monitor)

5 Security lock slot Secures monitor with security lock.

10  About Your Monitor

Back View with monitor stand

Wall mount monitor using VESA­compatible wall mount kit (400 mm x
400 mm).

Use the keys on the back of the
monitor to adjust the image settings.

6 Screw Hole For accessory mounting.

7 Cable clips position Sticking cable clips on these positions

to organize the cables.

Side View

1
2

3
4

5
6

7
8

9
10

Label Description Use

1 RS232 port To connect your computer to the monitor using a

RS232 cable.

2 Audio Line Out Port Connect speakers to playback audio coming

through VGA or HDMI or DP audio channels. Only
supports 2-channel audio.

NOTE: The audio line-out port does not support
headphones.

3 Audio Line In Port Connect the audio cable (optional purchase) from

the source device to the monitor.

4 VGA port To connect your computer to the monitor using a

VGA cable.

5 DisplayPort To connect your computer to the monitor using a

DP to DP cable.

About Your Monitor  11

6 HDMI 2 port

1 1

connector

7 HDMI 1 port

connector

8 USB downstream

port

9 USB downstream

port

10 USB upstream port Connect the USB cable that comes with your

* Supports battery charging.

To connect your computer to the monitor using
HDMI cable

Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.*

Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.

monitor to the computer. Once this cable is
connected, you can use the USB connectors on the
monitor.

Bottom View

1 Speakers

12  About Your Monitor

Monitor Specifications

The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.

Power Management Modes

If you have VESA’s DPM compliance display card or software installed in your
PC, the monitor automatically reduces its power consumption when not in
use. This is referred to as Power Save Mode. If the computer detects input
from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption
and signaling of this automatic power saving feature:

VESA
Modes

Normal
operation

Active-o
mode

Switch o - - O Less than 0.3 W*

Horizontal

Sync

Active Active Active White 170 W (Maximum)**

Inactive Inactive Blank Glowing

Vertical

Sync

Video

Power

Indicator

white

Power

Consumption

80 W (Typical)***
Less than 0.3 W

* Zero-power consumption in OFF mode can only be achieved by

disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** Typical power consumption with OSD default setting, audio and USB

inactive.

The OSD will only function in the normal operation mode. When any button
except power button is pressed in Active-off mode, the following messages
will be displayed:

Dell

C5517H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press

the monitor button now to select the correct input source on the

On-Screen-Display menu.

About Your Monitor  13

Activate the computer and monitor to gain access to the Using the On-

Screen Display (OSD) Menu.

Pin Assignments
15-pin D-Sub connector

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V

10 GND-sync

11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

14  About Your Monitor

19-pin HDMI connector

Pin Number Monitor Side of the 19-pin Side Signal Cable

1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2­4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1­7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0-

10 TMDS Clock+

11 TMDS Clock Shield
12 TMDS Clock­13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5V Power
19 Hot Plug Detect

About Your Monitor  15

DP connector

Pin Number 20-pin Side of the Connected Signal Cable

1 ML0 (p)

2 GND

3 ML0 (n)

4 ML1 (p)

5 GND

6 ML1 (n)

7 ML2 (p)

8 GND

9 ML2 (n)

10 ML3 (p)

11 GND

12 ML3 (n)

13 GND

14 GND

15 AUX (p)

16 GND

17 AUX (n)

18 GND

19 Re-PWR

20 +3.3 V DP_PWR

16  About Your Monitor

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on
the monitor.

NOTE: This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed Data Rate Power Consumption*

2 Super-speed 5 Gbps 4.5 W (Max, each port)

High speed 480 Mbps 4.5 W (Max, each port)

Full speed 12 Mbps 4.5 W (Max, each port)

* Up to 2.5A on USB downstream port (port with battery icon) with
BC1.2 compliance devices or normal USB devices.

USB Upstream Connector

Pin Number 9-pin Side of the Connector

1 VCC
2 D-

3 D+

4 GND

5 SSTX-

6 SSTX+

7 GND

8 SSRX-

9 SSRX+

About Your Monitor  17

USB Downstream Connector

Pin Number 9-pin Side of the Connector

1 VCC
2 D-

3 D+

4 GND

5 SSTX-

6 SSTX+

7 GND

8 SSRX-

9 SSRX+

USB Ports

• 1 upstream - blue

• 3 downstream - blue

• Power Charging Port - the port with battery icon; supports

current charging capability if the device is BC1.2 compatible.

NOTE: USB 3.0 functionality requires a USB 3.0-capable computer

NOTE: The monitor’s USB interface works only when the monitor is on

or in the power save mode. If you turn off the monitor and then turn it
on, the attached peripherals may take a few seconds to resume normal
functionality.

18  About Your Monitor

RS232 connector

RS232 Monitor Pin Assignment (Facing Monitor)

RS232 Serial Communication Cable Pin Assignment (Facing Cable)

Pin Assignments

RS232 PIN DESCRIPTION RS232

1

2 TXD 2

3 RXD 3

4

5 GROUND 5

6

7 Not Used 7

8 Not Used 8

9

About Your Monitor  19

RS232 Protocol Communication Settings

Connection Settings Value

Baud Rate 9600 bps

Data Bits 8 bits

Parity None

Stop Bits 1 bit

Flow control None

20  About Your Monitor

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings if
required.

Flat-Panel Specifications

Model number Dell C5517H monitor

Screen type Active matrix - TFT LCD

Panel type Vertical Alignment

Viewable image

Diagonal
Horizontal, Active Area
Vertical, Active Area
Area

Pixel pitch (Sub pixel) 0.21 mm (W) * 0.63 mm (H)

Viewing angle:

Horizontal
Vertical

Luminance output 350 cd/m² (typical)

1386.8 mm (54.6 inches)

1209.6 mm (47.6 inches)

680.4 mm (26.8 inches)

823011.8 mm2 (1275.7 inch2)

178° typical
178° typical

Contrast ratio 3000 : 1 (typical)

Faceplate coating Antiglare with hard-coating 3H, 2% Haze

Backlight LED light bar system

Response time 8ms Typical (G to G)

Color depth 16.7 mil colors

Color gamut 85 % (typical) **

** [C5517H] color gamut (typical) is based on CIE1976 (85 %) and CIE1931
(72 %) test standards.

About Your Monitor  21

Resolution Specifications

Model number Dell C5517H monitor

Horizontal Scan range 30 kHz to 83 kHz (automatic)

Vertical Scan range 56 Hz to 76 Hz (automatic)

Maximum preset
resolution

1920 x 1080 at 60 Hz

Support Video Mode

Model number Dell C5517H monitor

Video display capability
(HDMI&DP playback)

480p, 576p, 720p, 1080p, 1080i

Electrical Specifications

Model number Dell C5517H monitor

Video input signals Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input impedance

Digital HDMI: 600 mV for each dierential line, 100 ohm
input impedance

Digital DisplayPort
Maximum Output dierential Voltage Level 1.38V,

100ohm input impedance

Synchronization input
signals

AC input voltage /
frequency / current

Inrush current 120 V: 30 A (Max.)

Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on green)

100 VAC to 240 VAC/50 Hz or 60 Hz +/- 3 Hz/2.5 A
(Max.)

240 V: 60 A (Max.)

22  About Your Monitor

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image
size and centering:

Horizontal

Display Mode

Frequency

(kHz)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37. 9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 55.5 60.0 97.8 +/-

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync

Polarity

(Horizontal/

Vertical)

About Your Monitor  23

Physical Characteristics

The following table lists the monitor's physical characteristics:

Model Number Dell C5517H monitor

Connector type D-subminiature, black connector

HDMI, black connector
DP, black connector

Signal cable type D-sub: Detachable, Analog, 15-pin

HDMI: Detachable, Digital, 19-pin
DP: Detachable Digital, 20-pins

Dimensions: (with stand)

Height
Width
Depth

Dimensions: (without stand)

788.6 mm (31.1 inches)

1241.0 mm (48.9 inches)

245.0 mm (9.7 inches)

Height
Width
Depth

Stand dimensions

Height
Width
Depth

Weight

Weight with packaging
Weight with stand assembly

and cables
Weight without stand

assembly (For wall mount or
VESA mount considerations

- no cables)

Weight of stand assembly 3.3 kg (7.3 lb)

721.5 mm (28.4 inches)

1241.0 mm (48.9 inches)

64.8 mm (2.6 inches)

154.9 mm (6.1 inches)

530.0 mm (20.9 inches)

245.0 mm (9.6 inches)

32.2 kg (70.8 lb)

24.6 kg (54.1 lb)

20.4 kg (44.9 lb)

24  About Your Monitor

Environmental Characteristics

The following table lists the environmental conditions for your monitor:

Model Number Dell C5517H monitor

Temperature

Operating 0 °C to 40 °C (32 °F to 104 °F)

Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F)

• Shipping: -20 °C to 60 °C (-4 °F to 140 °F)

Humidity

Operating 20 % to 80 % (non-condensing)

Non-operating • Storage: 10 % to 90 % (non-condensing)

• Shipping: 10 % to 90 % (non-condensing)

Altitude

Operating 5,000 m (16,387 ft) max

Non-operating 12,191 m (40,000 ft) max

Thermal dissipation

Maximum • 410 BTU/hour

Typical • 273 BTU/hour

About Your Monitor  25

LCD Monitor Quality & Pixel Policy

During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state. The visible result is
a fixed pixel that appears as an extremely tiny dark or bright discolored spot.
When the pixel remains permanently lit, it is known as a “bright dot.” When
the pixel remains black, it is known as a “dark dot.”

In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels is
considered normal and within competitive standards. For more information,
see Dell Support site at:

http://www.dell.com/support/monitors.

Maintenance Guidelines

Caring for Your Monitor

CAUTION: Read and follow the safety instructions before cleaning the

monitor.

CAUTION: Before cleaning the monitor, unplug the monitor power

cable from the electrical outlet.

For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:

• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.

• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.

• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.

• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.

• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.

26  About Your Monitor

Setting Up the Monitor

Attaching the Monitor

NOTE: The base is detached when the monitor is shipped from the

factory.

To attach the monitor base:

T
1
00

­D
6
4

-

0
8
41
6

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1. Place the monitor on a flat surface.

2. Insert the screws to the base.

3. Tighten the screws.

DELL

S/N: CN-0 P2NYV-64180-46D-001T

Flat Panel Monitor /Moniteur écran plat

Model No. : E5515Hc

: 100-240V 50/60Hz 2.5A

Service Tag:1NGTQV1

REV A00

Express SVC code:359 576 607 7

Manufactured Date: Jul. 2014

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise

à la terre.

Raheen Business Park Limerick Ireland www.dell.com

Made in China

Setting Up the Monitor  27

Connecting Your Monitor

WARNING: Before you begin any of the procedures in this section,

follow the Safety Instructions.

To connect your monitor to the computer:

1. Turn o your computer and disconnect the power cable.

2. Connect either the blue analog VGA or black HDMI/DP display

connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. Use both
the cables only when they are connected to two dierent computers
with appropriate video systems.

Connecting the black VGA Cable

DELL

DELL

Flat Panel Monitor /Moniteur écran plat
Model No. : E5515Hc

Modelo /型號/型号/모델명: C5517Hc

Model No. /

S/N: CN-0 P2NYV-64180-46D-001T

: 100-240V 50/60Hz 2.5A

S/N: CN-0 P2NYV-64180-46D-001T

輸入電源/输入电源/정격입력:

100-240V 50/60Hz 2.5A

REV A00

Service Tag:1NGTQV1

REV A00

Service Tag:1NGTQV1

中国制造

Express SVC code:359 576 607 7

Express SVC code:359 576 607 7

Made in China

Manufactured Date: Jul. 2014

生产日期/Manufactured Date: Apr.2016

XXXXXXXXXXX

CAN ICES-3 (B)/NMB-3(B)

IS 13252(Part1)/

MSIP-REM-TPF-C5517Hc

The equipment must be connected to an earthed mains socket-outlet.

IEC 60950-1

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

L'appareil doit être branché sur une prise de courant munie d'une mise

R33037

à la terre.

RoHS

Raheen Business Park Limerick Ireland www.dell.com

警語:使用過度恐傷害視力。

Made in China

CAN ICES-3 (B)/NMB-3(B)

S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Q40G055N-700-03A

XXXXXX-XX

Connecting the black HDMI Cable

DELL

Modelo /型號/型号/모델명: C5517Hc

Model No. /

S/N: CN-0 P2NYV-64180-46D-001T

輸入電源/输入电源/정격입력:

100-240V 50/60Hz 2.5A

REV A00

Service Tag:1NGTQV1

中国制造

Express SVC code:359 576 607 7

Made in China

生产日期/Manufactured Date: Apr.2016

XXXXXXXXXXX

IS 13252(Part1)/

MSIP-REM-TPF-C5517Hc

IEC 60950-1

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

R33037
RoHS

警語:使用過度恐傷害視力。

CAN ICES-3 (B)/NMB-3(B)

S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Q40G055N-700-03A

XXXXXX-XX

28  Setting Up the Monitor

Connecting the black DP Cable

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

DELL

Modelo /型號/型号/모델명: C5517Hc

Model No. /

S/N: CN-0 P2NYV-64180-46D-001T

輸入電源/输入电源/정격입력:

100-240V 50/60Hz 2.5A

REV A00

Service Tag:1NGTQV1

中国制造

Express SVC code:359 576 607 7

Made in China

生产日期/Manufactured Date: Apr.2016

XXXXXXXXXXX

IS 13252(Part1)/

MSIP-REM-TPF-C5517Hc

IEC 60950-1

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

R33037
RoHS

警語:使用過度恐傷害視力。

CAN ICES-3 (B)/NMB-3(B)

S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Q40G055N-700-03A

XXXXXX-XX

Connecting the USB cable

Connecting the audio cable (Optional Purchase)

NOTE: The graphics are used for the purpose of illustration only.

Appearance on the computer may vary.

Setting Up the Monitor  29

Removing the Monitor Stand

CAN ICES-3 (B)/NMB-3(B)

Service Ta

g:

1NGTQV1

Express SVC ce:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

Manufactured Date: Jul. 2014

DELL

Model No. : E5515Hc

: 100-240V 50/60Hz 2.5A

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise

à la terre.

Raheen Business Park Limerick Ireland www.dell.com

Made in China

Flat Panel Monitor /Moniteur écran plat

NOTE: To prevent scratches on the LCD screen while removing the

stand, ensure that the monitor is placed on a soft, clean surface.

To remove the stand:

1. Place the monitor on a flat surface.

2. Release the screws located on the back cover.

3. Remove the stand from the monitor.

30  Setting Up the Monitor

Wall Mounting (Optional)

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

(Screw dimension: M6 x 30 mm).*
*Depending on your mounting solution, you may need longer than 30 mm

screws.
Refer to the instructions that come with the VESA-compatible base

mounting kit.

1. Place the monitor panel on a soft cloth or cushion on a stable, flat
table.

2. Remove the stand.

3. Attach the mounting bracket from the wall mounting kit to the LCD.

4. Mount the LCD on the wall by following the instructions that came

with the wall mounting kit.

NOTE: For use only with UL-listed wall mount bracket with minimum

weight/load bearing capacity of 81.2 kg.

Operating the Monitor  31

Operating the Monitor

A

Power On the Monitor

Press the button to turn on the monitor.

DELL

Model No. /

Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T

輸入電源/输入电源/정격입력:

100-240V 50/60Hz 2.5A

REV A00

Service Tag:1NGTQV1

中国制造

Express SVC code:359 576 607 7

Made in China

生产日期/Manufactured Date: Apr.2016

XXXXXXXXXXX

IS 13252(Part1)/

MSIP-REM-TPF-C5517Hc

IEC 60950-1

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

R33037
RoHS

警語:使用過度恐傷害視力。

CAN ICES-3 (B)/NMB-3(B)

S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Q40G055N-700-03A

XXXXXX-XX

Using the Function Controls

Use the keys on the back of the monitor to adjust the image settings.

Up

B
C

D
E

Down
Menu

Exit

Power

Key Pad Description

A

Up

B

Down

32  Operating the Monitor

Use the Up key to adjust (increase ranges) items in the
OSD menu.

Use the Down key to adjust (decrease ranges) items in
the OSD menu.

C

D

E

Menu

Exit

Power

Use the Menu key to open the on-screen display (OSD).

Use the Exit key to exit on-screen display (OSD) from
menu and sub-menus. Hold about 10 seconds will
enable or disable OSD lock.

Press the Power button to turn on/o the monitor.

Key Pad

A

B

C

D

Key Pad Description

A

B

C

D

Up

Down



OK



Back

Use the Up key to adjust (increase ranges) items in the
OSD menu.

Use the Down key to adjust (decrease ranges) items in
the OSD menu.

Use the OK key to confirm your selection.

Use the Back key to go back to the previous menu.

Operating the Monitor  33

Using the On-Screen Display (OSD) Menu

Accessing the Menu System

NOTE: If you change the settings and then either proceed to another

menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.

1. Press the button to open the OSD menu and display the main menu.

Main Menu

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

2. Press the and buttons to toggle between options in the Menu. As
you move from one icon to another, the option name is highlighted.

3. To select the highlighted item on the menu press the button again.

4. Press the and buttons to select the desired parameter.

5. Press the button to enter the slide bar and then use the or

buttons, according to the indicators on the menu, to make your
changes.

6. Select the  to return to previous menu without accepting current
settings or  to accept and return to previous menu.

75% 75%

34  Operating the Monitor

The table below provides a list of all the OSD menu options and their

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Dell C5517H Energy Use

75% 75%

Audio

functions.

Icon Menu and

Description

Submenus
Energy Use This meter shows the energy level being consumed by

the monitor in real time.

Brightness/
Contrast

Brightness

Use the Brightness and Contrast menu to adjust the
Brightness/Contrast.

Allows you to adjust the brightness or luminance of the
backlight.

Press the key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).

Contrast Allows you to adjust the contrast or the degree of

dierence between darkness and lightness on the
monitor screen. Adjust brightness first, and adjust
contrast only if you need further adjustment.

Press the key to increase contrast and press the key
to decrease contrast (min 0 ~ max 100).

Operating the Monitor  35

Icon Menu and

Description

Submenus
Auto Adjust Use this key to activate automatic setup and adjust menu.

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Press to adjust the screen automatically.

The following dialog appears on a black screen as the
monitor self-adjusts to the current input:

Auto Adjustment in Progress...

Auto Adjustment allows the monitor to self-adjust to
the incoming video signal. After using Auto Adjustment,
you can further tune your monitor by using the Pixel
Clock (Coarse) and Phase (Fine) controls under Display

Settings.

NOTE: Auto Adjust does not occur if you press the

button while there are no active video input signals or
attached cables.

This option is only available when you are using the
analog (VGA) connector.

36  Operating the Monitor

Icon Menu and

Description

Submenus
Input Source Use the Input Source menu to select between dierent

video signals that may be connected to your monitor.

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

VGA

DP

HDMI 1

HDMI 2

Auto Select On

Reset Input Source

VGA Select VGA input when you are using the analog (VGA)

connector. Push to select the VGA input source.

DP Select DisplayPort input when you are using the

DisplayPort (DP) connector. Push to select the
DisplayPort input source.

HDMI 1

HDMI 2

Select HDMI 1 or HDMI 2 input when you are using the
HDMI connectors. Press to select the HDMI 1 or HDMI
2 input source.

Auto Select Select Auto Select to scan for available input signals.

Reset Input

Resets your monitor’s input source to the factory defaults.

Source

Color Use the Color menu to adjust the monitor's color settings.

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Preset Modes Standard

Input Color Format RGB

Reset Color

Operating the Monitor  37

Icon Menu and

Description

Submenus

Preset Modes Allows you to choose from a list of preset color modes.

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Preset Modes Standard

Input Color Format

Reset Color

Multimedia

Color Temp.

Custom Color

• Standard: Loads the monitor's default color
settings. This is the default preset mode.

• Multimedia: Loads color settings ideal for
multimedia applications.

• Color temp.: Adjusts the Color temperature as
5000K, 5700K, 6500K, 7500K, 9300K, 10000K.

• Custom Color: Allows you to manually adjust the
color settings. Press the and keys to adjust

the Red, Green, and Blue values and create your
own preset color mode.

Input Color

Format

Allows you to set the video input mode to:

• RGB: Select this option if your monitor is
connected to a computer or DVD player using
the HDMI cable (or DisplayPort cable).

• YPbPr: Select this option if your DVD player
supports only YPbPr output.

Reset Color

Resets your monitor's color settings to the factory
defaults.

38  Operating the Monitor

Icon Menu and

Description

Submenus
Display Use the Displays menu to adjust the monitor's display

settings.

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Aspect Ratio Wide 16 : 9

Monitor Sleep

Horizontal Position

Vertical Position

Sharpness 50

Phase

Reset Display

Sleep After Timeout

50

50

50Pixel Clock

37

Aspect Ratio

Monitor Sleep

Horizontal
Position

Vertical Position

Sharpness

Pixel Clock

Phase

Reset Display

Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.

NOTE: Wide 16:9 adjustment is not required at

maximum preset resolution 1920 x 1080.
Monitor sleep is to define the action after the source has

no signal. It will go to sleep or never go to sleep.

Use or the buttons to adjust image left and right.
Minimum is '0' (-). Maximum is '100' (+).

Use the or buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).

This feature can make the image look sharper or softer.
Use or to adjust the sharpness from '0' to '100'.

The Phase and Pixel Clock adjustments allow you to
adjust your monitor to your preference. Use or
buttons to adjust for best image quality. Minimum is ‘0’
(-). Maximum is ‘100’ (+).

If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).

Select this option to restore default display settings.

NOTE: Horizontal Position, Vertical Position, Pixel Clock and Phase

adjustment are only available for VGA input.

Operating the Monitor  39

Icon Menu and

Description

Submenus

Audio

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Volume 50

Audio Source

Speaker

Reset Audio

Auto

Enable

Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-).

Maximum is ‘100’ (+).

Audio Source Allows you to set the Audio Source mode to:

• PC Audio

• HDMI1 (or HDMI2 or DP)

Speaker Allows you to enable or disable speaker function.
Reset Audio Select this option to restore default display settings.

Energy

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Power Button LED On During Active

USB

Reset Energy

Off During Standby

Power Button

LED

USB

Allows you to set the power LED indicator on or o to
save energy.

Allows you to enable or disable USB function during
monitor standby mode.

NOTE: USB ON/OFF under standby mode is only
available when USB upstream cable unplugged. This
option will be greyed out when USB upstream cable is
plugged in.

Reset Energy

Select this option to restore default Energy Settings.

40  Operating the Monitor

Icon Menu and

Description

Submenus
Menu Select this option to adjust the settings of the OSD such

as, the languages of the OSD, the amount of time the
menu remains on screen, and so on.

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Language English

Transparency

Timer

Lock

Reset Menu

20

20 s

Unlock

Language

Transparency

Timer

Lock

Reset Menu

Allows you to set the OSD display to one of eight
languages: English, Spanish, French, German, Portuguese
(Brazil), Russian, Simplified Chinese, or Japanese.

Allows you to adjust the OSD background from opaque
to transparent. Press and to make the adjustment
(min 0 ~ max 100, default 20).

Allows you to set the time for which the OSD remains
active after you press a key on the monitor.

Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.

Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All keys are
locked except  key.

NOTE: When the OSD is locked, pressing the menu
key takes you directly to the OSD settings menu, with
'OSD Lock' pre-selected on entry. Press and hold  key
for 10 seconds to unlock and allow user access to all
applicable settings.

Select this option to restore default menu settings.

Operating the Monitor  41

Icon Menu and

Submenus

Others

Description

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

DDC/CI Enable

LCD Conditioning

Firmware

Reset Others

Factory Reset

Disable

12C101

DDC/CI

DDC/CI (Display Data Channel/Command Interface)
allows a software on your computer to adjust the monitor
display settings like the brightness, color balance etc.

Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.

Disable: Disables the DDC/CI option and the following
message appears on the screen.

Dell C5517H

The function of adjusting display setting using PC application will be

disabled.

Do you wish to disable DDC/CI function?

No

Yes

42  Operating the Monitor

Icon Menu and

Submenus

LCD

Conditioning

Description

This feature will help reduce minor cases of image
retention.

If an image appears to be stuck on the monitor, select
LCD Conditioning to help eliminate any image retention.
Using the LCD Conditioning feature may take some time.
LCD Conditioning feature cannot remove severe cases of
image retention or burn-in.

NOTE: Use LCD Conditioning only when you
experience a problem with image retention.

The below warning message appears once user selects
“Enable" LCD Conditioning.

Dell C5517H

This feature will help reduce minor cases of image retention.

Depending on the degree of image retention, the program may

take some time to run. Do you wish to continue?

No

Yes

Firmware

Reset Other

Settings

Factory Reset

Firmware version.

Select this option to restore default other settings, such
as DDC/CI.

Resets all OSD settings to the factory preset values.

Operating the Monitor  43

OSD Warning Messages

When the monitor does not support a particular resolution mode you will
see the following message:

Dell C5517H

The current input timing is not supported by the monitor display.

Please change your input timing to 1920x1080, 60Hz or any

other monitor listed timing as per the monitor specifications.

This means that the monitor cannot synchronize with the signal that it is
receiving from the computer. See Monitor Specifications for the horizontal
and vertical frequency ranges addressable by this monitor. Recommended
mode is 1920 x 1080.

You will see the following message before the DDC/CI function is disabled.

Dell C5517H

The function of adjusting display setting using PC application will be

disabled.

Do you wish to disable DDC/CI function?

No

Yes

When the monitor enters the Power Save mode, the following message
appears:

Dell

C5517H

Entering Power Save Mode.

44  Operating the Monitor

Activate the computer and wake up the monitor to gain access to the Using

the On-Screen Display (OSD) Menu.

If you press any button other than the power button, the following
messages will appear depending on the selected input:

Dell

C5517H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press

the monitor button now to select the correct input source on the

On-Screen-Display menu.

If VGA, HDMI or DP cable is not connected, a floating dialog box as shown
below appears. The monitor will enter Power Save Mode after 4 minutes if
left at this state.

Dell C5517H

?

No VGA Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Operating the Monitor  45

Dell C5517H

Dell C5517H

?

No HDMI 1 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C5517H

Dell C5517H

?

No HDMI 2 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C5517H

Dell C5517H

?

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

See Solving Problems for more information.

46  Operating the Monitor

Setting the Maximum Resolution

To set the Maximum resolution for the monitor:

In Windows 7, Windows 8/Windows 8.1:

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Screen Resolution.

3. Click the dropdown list of the screen resolution and select 1920 x

1080.

4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click the dropdown list of Resolution and select 1920 x 1080.

4. Click Apply.

If you do not see 1920 x 1080 as an option, you may need to update
your graphics driver. Depending on your computer, complete one of the
following procedures:

If you have a Dell desktop or portable computer:

• Go to www.dell.com/support, enter your service tag, and
download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

• Go to the support site for your computer and download the latest
graphic drivers.

• Go to your graphics card website and download the latest graphic
drivers.

Operating the Monitor  47

Troubleshooting

WARNING: Before you begin any of the procedures in this section,

follow the Safety Instruction

Self-Test

Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are
properly connected but the monitor screen remains dark, run the monitor
self-test by performing the following steps:

1. Turn o both your computer and the monitor.

2. Unplug the video cable from the back of the computer. To ensure

proper Self-Test operation, remove Digital (black connector), the
Analog (blue connector) cables and DP (black connector) from the
back of computer.

3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black

background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.

Dell C5517H

Dell C5517H

?

No HDMI 1 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C5517H

Dell C5517H

?

No HDMI 2 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

48  Troubleshooting

Dell C5517H

?

No VGA Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell C5517H

Dell C5517H

?

No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter

Power Save Mode after 4 minutes if left at this state.

5. Turn o your monitor and reconnect the video cable; then turn on

both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure,
check your video controller and computer, because your monitor is
functioning properly.

Troubleshooting  49

Built-in Diagnostics

A

Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.

Up

B
C

D
E

NOTE: You can run the built-in diagnostics only when the video cable is

unplugged and the monitor is in self-test mode.

To run the built-in diagnostics:

1. Ensure that the screen is clean (no dust particles on the surface of

2. Unplug the video cable(s) from the back of the computer or

3. Press and hold the Button A for 5 seconds. A gray screen appears.

4. Carefully inspect the screen for abnormalities.

5. Press the Button A on the back cover again. The color of the screen

6. Inspect the display for any abnormalities.

7. Repeat steps 5 and 6 to inspect the display in green, blue, black,

The test is complete when the white screen appears. To exit, press the
Button A again.

If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.

Down
Menu

Exit

Power

the screen).

monitor. The monitor then goes into the self-test mode.

changes to red.

white screens.

50  Troubleshooting

Common Problems

The following table contains general information about common monitor
problems you might encounter and the possible solutions.

Common
Symptoms

No Video/Power LED oNo picture •Ensure that the video cable

No Video/Power LED onNo picture or no

Poor Focus Picture is fuzzy,

Shaky/Jittery Video Wavy picture or fine

What You
Experience

brightness

blurry, or ghosting

movement

Possible Solutions

connecting the monitor and
the computer is properly
connected and secure.

•Verify that the power outlet is
functioning properly using any
other electrical equipment.

•Ensure that the power button
is depressed fully.

•Increase brightness & contrast
controls via OSD.

•Perform monitor self-test
feature check.

•Check for bent or broken pins
in the video cable connector.

•Ensure that the correct input
source is selected via the

Input Source Select menu.

•Run the built-in diagnostics.

•Perform Auto Adjust via OSD.

•Adjust the Phase and Pixel

Clock controls via OSD.
(For VGA source only)

•Eliminate video extension
cables.

•Reset the monitor to Factory
Settings.

•Change the video resolution
to the correct aspect ratio
(16:9).

•Perform Auto Adjust via OSD.
(For VGA source only)

•Adjust the Phase and Pixel
Clock controls via OSD.
(For VGA source only)

•Reset the monitor to Factory
Settings.

•Check environmental factors.

•Relocate the monitor and test

in another room.

Troubleshooting  51

Common
Symptoms

Missing Pixels LCD screen has spots •Cycle power on-o.

Stuck-on Pixels LCD screen has

Brightness Problems Picture too dim or

Geometric Distortion Screen not centered

Horizontal/Vertical
Lines

What You
Experience

bright spots

too bright

correctly

Screen has one or
more lines

Possible Solutions

•Pixel that is permanently o is
a natural defect that can occur
in LCD technology.

For more information on Dell
Monitor Quality and Pixel
Policy, see Dell Support site at:

www.dell.com/support/

monitors.

•Cycle power on-o.

•Pixel that is permanently o is

a natural defect that can occur
in LCD technology.

For more information on Dell
Monitor Quality and Pixel
Policy, see Dell Support site at:

www.dell.com/support/
monitors.

•Reset the monitor to Factory
Settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast

controls via OSD.

•Reset the monitor to Factory
Settings.

•Auto Adjust via OSD.

•Adjust brightness & contrast

controls via OSD.

•Reset the monitor to Factory
Settings.

•Perform Auto Adjust via OSD.

•Adjust Phase and Pixel Clock

controls via OSD.

•Perform monitor self-test
feature check and determine if
these lines are also in self-test
mode.

•Check for bent or broken pins
in the video cable connector.

52  Troubleshooting

Common
Symptoms

Synchronization
Problems

Safety-Related Issues Visible signs of

Intermittent Problems Monitor malfunctions

Missing Color Picture missing color •Perform monitor self-test

Wrong Color Picture color not

What You
Experience

Screen is scrambled
or appears torn

smoke or sparks

on & o

good

Possible Solutions

•Reset the monitor to Factory
Settings.

•Perform Auto Adjust via OSD.
(For VGA source only)

•Adjust Phase and Pixel Clock
controls via OSD.
(For VGA source only)

•Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.

•Check for bent or broken pins
in the video cable connector.

•Restart the computer in the
safe mode.

•Do not perform any
troubleshooting steps.

•Contact Dell immediately.

•Ensure that the video cable

connecting the monitor to
the computer is connected
properly and is secure.

•Reset the monitor to Factory
Settings.

•Perform monitor self-test
feature check to determine
if the intermittent problem
occurs in self-test mode.

feature check.

•Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.

•Check for bent or broken pins
in the video cable connector.

•Change the Color Setting
Mode in the Color Settings
OSD to Graphics or Video
depending on the application.

•Try dierent Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned o.

•Change the Input Color
Format to PC RGB or YPbPr in
the Advance Setting OSD.

Troubleshooting  53

Common
Symptoms

No sound or sound
is low

Image retention from
a static image left on
the monitor for a long
period of time

What You
Experience

Monitor has no
sound or sound is
low

Faint shadow from
the static image
displayed appears on
the screen

Possible Solutions

•Make sure the audio cable is
properly connected to the
monitor.

•Adjust the volume settings
of both your monitor and
computer.

•Make sure the computer
sound card driver is properly
installed and activated.

•Make sure the audio source is
correct on the OSD.

•Use the Power Management
feature to turn o the monitor
at all times when not in use
(for more information, see

Power Management Modes.

•Alternatively, use a
dynamically changing
screensaver.

NOTE: When using ‘HDMI’ or DP mode, the positioning adjustments are

not available.

54  Troubleshooting

Product-Specific Problems

Specific Symptoms What You

Experience

Screen image is too
small

Cannot adjust the
monitor with the
buttons on the front
panel

No Input Signal when
user controls are
pressed

The picture does not
fill the entire screen

Image is centered on
screen, but does not
fill entire viewing area

OSD does not appear
on the screen

No picture, the LED
light is white. When
you press “up”,
“down” or “Menu”
key, the message “
No input signal” will
appear.

The picture cannot fill
the height or width of
the screen

Possible Solutions

•Reset the monitor to Factory
Settings.

•Turn o the monitor, unplug
the power cord, plug back,
and then turn on the monitor.

•Check the signal source.
Ensure the computer is not
in the power saving mode by
moving the mouse or pressing
any key on the keyboard.

•Check whether the signal
cable is plugged in properly.
Re-plug the signal cable if
necessary.

•Reset the computer or video
player.

•Due to dierent video formats
(aspect ratio) of DVDs, the
monitor may display in full
screen.

•The option you select in
Display Settings-Aspect Ratio
might also influence the
picture fitting on screen.

•Run the built-in diagnostics.

NOTE: When choosing HDMI or DP mode, the Auto Adjust function is

not available.

Troubleshooting  55

Appendix

WARNING: Safety Instructions

WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.

For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com\regulatory_compliance.

This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:

(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference

that may cause undesired operation

Contact Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active Internet connection, you can find

contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.

Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area.

To get online monitor support content:

1. Visit www.dell.com/support/monitors

To contact Dell for sales, technical support, or customer service issues:

1. Visit www.dell.com/support.

2. Verify your country or region in the Choose A Country/Region

drop-down menu at the top left of the page.

3. Click Contact Us on the top left side of the page.

4. Select the appropriate service or support link based on your need.

5. Choose the method of contacting Dell that is convenient for you.

56  Appendix

Setting Up Your Monitor

Setting the display resolution to 1920 x 1080 (Maximum)

For optimal display performance while using the Microsoft Windows
operating systems, set the display resolution to 1920 x 1080 pixels by
performing the following steps:

In Windows 7, Windows 8/Windows 8.1:

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Screen Resolution.

3. Click the dropdown list of the screen resolution and select 1920 x

1080.

4. Click OK.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click the dropdown list of Resolution and select 1920 x 1080.

4. Click Apply.

If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided

1: If you have a Dell desktop or a Dell portable computer with Internet

access

2:If you have a non Dell desktop, portable computer, or graphics card

Setting Up Your Monitor  57

If you have a Dell desktop or a Dell portable computer with Internet access

1. Go to http://www.dell.com/support, enter your service tag, and

download the latest driver for your graphics

2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please

contact Dell to inquire about a graphics adapter that supports these
resolutions.

If you have a non Dell desktop, portable computer, or graphics card

In Windows 7, Windows 8/Windows 8.1:

1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to

classic desktop.

2. Right-click on the desktop and click Personalization.

3. Click Change Display Settings.

4. Click Advanced Settings.

5. Identify your graphics controller supplier from the description at the

top of the window (e.g. NVIDIA, ATI, Intel etc.).

6. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).

7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.

In Windows 10:

1. Right-click on the desktop and click Display settings.

2. Click Advanced display settings.

3. Click Display adapter properties.

4. Identify your graphics controller supplier from the description at the

top of the window (e.g. NVIDIA, ATI, Intel etc.).

5. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).

6. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.

NOTE: If you are unable to set the resolution to 1920 x 1080, please

contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 1920 x 1080.

58  Setting Up Your Monitor

Procedures for setting up dual monitors in Windows 7, Windows 8/Windows 8.1 or Windows 10

For Windows 7

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, HDMI, DP etc.) and follow any of the below setup method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Screen Resolution” menu

1. Right-click on the desktop and click Screen resolution.

Setting Up Your Monitor  59

2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.

• You may need to restart your system and repeat steps 1 to 3 if the

system does not detect the added monitor.

60  Setting Up Your Monitor

For Windows 8/Windows 8.1

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, HDMI, DP etc.) and follow any of the below setup method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Screen Resolution” menu

1. From the Start screen, select Desktop tile to switch to the Classic

Windows desktop.

Setting Up Your Monitor  61

2. Right-click on the desktop and click Screen resolution.

3. Click Multiple displays to choose a display selection. If you do not see

the additional monitor listed, click Detect.

• You may need to restart your system and repeat steps 1 to 3 if the

system does not detect the added monitor.

62  Setting Up Your Monitor

Setting Up Your Monitor  63

Setting Display Styles For Multiple Monitor in Windows 7 or Windows 8/
Windows 8.1

After the external monitor(s) have been set up, users can select the desired
display style from Multiple displays menu: Duplicate, Extend, Show
Desktop On.

• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.

For Windows 8/Windows 8.1

64  Setting Up Your Monitor

• Show desktop only on: Display the status of a particular monitor.
This option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure above, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.

For Windows 7

Setting Up Your Monitor  65

For Windows 8/Windows 8.1

66  Setting Up Your Monitor

Setting Up Your Monitor  67

For Windows 10

Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method.

Method 1: Using keyboard shortcut “Win+P”

1. Press the Windows logo key + P on your keyboard.

2. While holding down the Windows logo key, press P to toggle between

the display selections.

Method 2: Using the “Screen Resolution” menu

1. Right-click on the desktop and click Display Settings.

2. Click Customize your display to choose a display selection. If you do

not see the additional monitor listed, click Detect.

• You may need to restart your system and repeat steps 1 to 2 if the

68  Setting Up Your Monitor

system does not detect the added monitor.

Setting Up Your Monitor  69

Setting Display Styles For Multiple Monitors in Windows 10

After the external monitor(s) have been set up, users can select the desired
display style from Multiple displays menu: Duplicate, Extend, Show only
On, Disconnect.

• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.

• Extend these displays: This option is recommended when an external
monitor is connected to a laptop, and each monitor can display
different screen independently to improve user convenience. The
relative position of the screens can be set up here, for example monitor
1 may be set up to be to the left of monitor 2 or vice versa. This
depends on the physical position of the LCD monitor in relation to the
laptop. The horizontal line displayed on both monitors can be based on
the laptop or external monitor. These are all adjustable options, and all
a user need do is drag the monitor of the main screen to the extended
monitor.

70  Setting Up Your Monitor

Setting Up Your Monitor  71

• Show only on…: Display the status of a particular monitor. This
option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure below, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.

72  Setting Up Your Monitor

Setting Up Your Monitor  73

74  Troubleshooting