Dell C5517H User Guide

User’s Guide

Dell C5517H

Model No.: C5517H

Regulatory model: C5517Hc

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use

of your computer.

CAUTION: A CAUTION indicates potential damage to hardware or loss of data if

instructions are not followed.

WARNING: A WARNING indicates a potential for property damage, personal

injury or death.

_________________________

Information in this document is subject to change without notice.
© 2016 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and
Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United
States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and
other countries; and ATI is a trademark of Advanced Micro Devices, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.

2016 - 10 Rev. A01

Contents

About Your Monitor .............................5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . 5

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 6

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Identifying Parts and Controls . . . . . . . . . . . . . . . . 10

Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 13

Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 21

LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 26

Maintenance Guidelines . . . . . . . . . . . . . . . . . . . 26

Setting Up the Monitor..........................27

Attaching the Monitor . . . . . . . . . . . . . . . . . . . . . 27

Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 28

Removing the Monitor Stand . . . . . . . . . . . . . . . . 30

Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . 31

Operating the Monitor ..........................32

Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 32

Using the Function Controls . . . . . . . . . . . . . . . . . 32

Using the On-Screen Display (OSD) Menu . . . . . . . . . 34

OSD Warning Messages . . . . . . . . . . . . . . . . . . . . 44

Setting the Maximum Resolution . . . . . . . . . . . . . . 47

Troubleshooting ...............................48

Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Built-in Diagnostics. . . . . . . . . . . . . . . . . . . . . . . 50

 3

Product-Specific Problems . . . . . . . . . . . . . . . . . . 55

Appendix ......................................56

FCC Notices (U.S. Only) and Other Regulatory Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Setting Up Your Monitor ........................57

Setting the display resolution to 1920 x 1080 (Maximum) 57

If you have a Dell desktop or a Dell portable computer with

Internet access . . . . . . . . . . . . . . . . . . . . . . . . . 58

If you have a non Dell desktop, portable computer, or

graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Procedures for setting up dual monitors in Windows 7,

Windows 8/Windows 8.1 or Windows 10. . . . . . . . . . 59

Dell Display Manager User’s Guide ...............74

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using the Quick Settings Dialog . . . . . . . . . . . . . . . 74

Setting Basic Display Functions . . . . . . . . . . . . . . . 75

Assigning Preset Modes to Applications . . . . . . . . . . 77

Organizing Windows with Easy Arrange . . . . . . . . . . 78

4 

About Your Monitor

Package Contents

Your monitor ships with all the components shown below. Ensure that you
have received all the components and Contact Dell if anything is missing.

NOTE: Some items may be optional and may not ship with your monitor.

Some features or media may not be available in certain countries.

•Monitor

•Monitor Base

•Screws: M4 (12 mm) x 4

•Remote Control & Batteries (AAA x 2)

•Power Cable (varies by countries)

•VGA Cable (3 m)

•HDMI Cable (3 m)

•DP to DP Cable (3 m)

About Your Monitor  5

•USB Upstream Cable (enable the USB ports
on the monitor) (3m)

•Cable clips: 3 pcs

Drivers and Docu menta tion

lleD™rotinoMH7155C

RPJY6A00

P/N RPJY6 Rev. A00
P/N Q70G55C170003A
September 6102
Made in China

Contents:

• Device drivers

• Quick Setup Guide

• User's Guide

• Dell Display Manager Software

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•Drivers and Documentation media

•Quick Setup Guide

•Safety, Environment, and Regulatory

Information (SERI)

Product Features

The Dell C5517H flat-panel display has an active matrix, Thin-Film Transistor,
Liquid Crystal Display. The monitor’s features include:

• C5517H: 1386.84 mm (54.6 inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.

• LED backlight.

• Removable pedestal and Video Electronics Standards Association

(VESA) 400 mm x 400 mm mounting holes for flexible mounting
solutions.

• Plug and play capability if supported by your system.

• VGA, HDMI and DP connectivity make it simple and easy to connect

with legacy and new system.

• Audio out

• On-Screen Display (OSD) adjustments for ease of set-up and screen

optimization.

• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.

• Dell Display Manager Software (comes in the CD shipped with the
monitor).

• Asset Management Capability.

• Build-in Speaker (10W)x2

• RoHS compliant.

• BFR/PVC Free (Halogen-Free) monitor excluding external cables.

• Arsenic-Free glass and Mercury-Free for panel only.

6  About Your Monitor

Remote Control

1

11

14

15

2

3

4

5

6

7

8

9

13

10

12

4

Left

Press to move the selection left in
OSD menu.

5

Down

Press to move the selection down in
OSD menu.

6

Menu

Press to turn on the OSD menu.

7

Brightness -

Press to decrease the Brightness.

8

Volume -

Press to decrease the Volume.

9

MUTE

Press to turn the mute function on/
o.

10

Preset Modes

Display information about Preset
Modes.

1

Power On/O

Switch this monitor on or o.

2

Input Source

Select input source. Press [<] or
[>] button to select from

HDMI2, VGA or DP

to confirm and exit.

3

Up

HDMI1,

. Press [√] button

11

Right

Press to move the selection right in
OSD menu.

12

OK

Confirm an entry or selection.

13

Exit

Press to exit the Menu.

14

Brightness +

Press to increase the Brightness.

15

Volume +

Press to increase the Volume.

Press to move the selection up in
OSD menu.

About Your Monitor  7

Inserting the batteries in the remote control

The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:

1. Press and then slide the cover to open it.

2. Align the batteries according to the (+) and (–) indications inside the

battery compartment.

3. Replace the cover.

CAUTION:

The incorrect use of batteries can result in leaks or bursting. Be sure to
follow these instructions:

• Place “AAA” batteries matching the (+) and (–) signs on each battery to
the (+) and (–) signs of the battery compartment.

• Do not mix battery types.

• Do not combine new batteries with used ones. It causes shorter life or

leakage of batteries.

• Remove the dead batteries immediately to prevent them from liquid
leaking in the battery compartment. Don’t touch exposed battery acid,
as it can damage your skin.

NOTE: If you do not intend to use the remote control for a long period,

remove the batteries.

Handling the remote control

• Do not subject to strong shock.

• Do not allow water or other liquid to splash the remote control. If the

remote control gets wet, wipe it dry immediately.

• Avoid exposure to heat and steam.

• Other than to install the batteries, do not open the remote control.

8  About Your Monitor

Operating range of the remote control

Point the top of the remote control toward the LCD monitor’s remote
sensor during button operation.

Use the remote control within a distance of about 8 m from remote control
sensor or at a horizontal and vertical angle of within 15° within a distance of
about 5.6 m.

NOTE: The remote control may not function properly when the

remote control sensor on the display is under direct sunlight or
strong illumination, or when there is an obstacle in the path of signal
transmission.

15 15

About Your Monitor  9

Identifying Parts and Controls

1

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

1

2
3

4
5

DELL

Model No. /

Modelo /型號/型号/모델명

: C5517Hc

輸入電源/输入电源/정격입력

:

100-240V 50/60Hz 2.5A

Q40G055N-700-03A

XXXXXXXXXXX
MSIP-REM-TPF-C5517Hc

신청인/제조자:TPV Electronics (Fujian) Co., Ltd.

XXXXXX-XX

CAN ICES-3 (B)/NMB-3(B)

The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.

Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт

Service Tag:1NGTQV1

Express SVC code:359 576 607 7

S/N: CN-0 P2NYV-64180-46D-001T

REV A00

生产日期/Manufactured Date: Apr.2016

中国制造

Made in China

IS 13252(Part1)/
IEC 60950-1

R-41018660

S&E

R33037
RoHS

警語:使用過度恐傷害視力。

6

7

Front View

1 IR Lens (with LED indicator)

Back View

Label Description Use

1 VESA mounting holes (400 mm x

400 mm)

2 Regulatory label Lists the regulatory approvals.
3 AC power connector To connect the monitor power cable.
4 Function buttons (For more

information, see Operating the

Monitor)

5 Security lock slot Secures monitor with security lock.

10  About Your Monitor

Back View with monitor stand

Wall mount monitor using VESA­compatible wall mount kit (400 mm x
400 mm).

Use the keys on the back of the
monitor to adjust the image settings.

6 Screw Hole For accessory mounting.

7 Cable clips position Sticking cable clips on these positions

to organize the cables.

Side View

1
2

3
4

5
6

7
8

9
10

Label Description Use

1 RS232 port To connect your computer to the monitor using a

RS232 cable.

2 Audio Line Out Port Connect speakers to playback audio coming

through VGA or HDMI or DP audio channels. Only
supports 2-channel audio.

NOTE: The audio line-out port does not support
headphones.

3 Audio Line In Port Connect the audio cable (optional purchase) from

the source device to the monitor.

4 VGA port To connect your computer to the monitor using a

VGA cable.

5 DisplayPort To connect your computer to the monitor using a

DP to DP cable.

About Your Monitor  11

6 HDMI 2 port

1 1

connector

7 HDMI 1 port

connector

8 USB downstream

port

9 USB downstream

port

10 USB upstream port Connect the USB cable that comes with your

* Supports battery charging.

To connect your computer to the monitor using
HDMI cable

Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.*

Connect your USB device. You can only use this
connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.

monitor to the computer. Once this cable is
connected, you can use the USB connectors on the
monitor.

Bottom View

1 Speakers

12  About Your Monitor

Monitor Specifications

The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.

Power Management Modes

If you have VESA’s DPM compliance display card or software installed in your
PC, the monitor automatically reduces its power consumption when not in
use. This is referred to as Power Save Mode. If the computer detects input
from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption
and signaling of this automatic power saving feature:

VESA
Modes

Normal
operation

Active-o
mode

Switch o - - O Less than 0.3 W*

Horizontal

Sync

Active Active Active White 170 W (Maximum)**

Inactive Inactive Blank Glowing

Vertical

Sync

Video

Power

Indicator

white

Power

Consumption

80 W (Typical)***
Less than 0.3 W

* Zero-power consumption in OFF mode can only be achieved by

disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** Typical power consumption with OSD default setting, audio and USB

inactive.

The OSD will only function in the normal operation mode. When any button
except power button is pressed in Active-off mode, the following messages
will be displayed:

Dell

C5517H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press

the monitor button now to select the correct input source on the

On-Screen-Display menu.

About Your Monitor  13

Activate the computer and monitor to gain access to the Using the On-

Screen Display (OSD) Menu.

Pin Assignments
15-pin D-Sub connector

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V

10 GND-sync

11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

14  About Your Monitor

19-pin HDMI connector

Pin Number Monitor Side of the 19-pin Side Signal Cable

1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2­4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1­7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0-

10 TMDS Clock+

11 TMDS Clock Shield
12 TMDS Clock­13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5V Power
19 Hot Plug Detect

About Your Monitor  15

DP connector

Pin Number 20-pin Side of the Connected Signal Cable

1 ML0 (p)

2 GND

3 ML0 (n)

4 ML1 (p)

5 GND

6 ML1 (n)

7 ML2 (p)

8 GND

9 ML2 (n)

10 ML3 (p)

11 GND

12 ML3 (n)

13 GND

14 GND

15 AUX (p)

16 GND

17 AUX (n)

18 GND

19 Re-PWR

20 +3.3 V DP_PWR

16  About Your Monitor

Universal Serial Bus (USB) Interface

This section gives you information about the USB ports that are available on
the monitor.

NOTE: This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed Data Rate Power Consumption*

2 Super-speed 5 Gbps 4.5 W (Max, each port)

High speed 480 Mbps 4.5 W (Max, each port)

Full speed 12 Mbps 4.5 W (Max, each port)

* Up to 2.5A on USB downstream port (port with battery icon) with
BC1.2 compliance devices or normal USB devices.

USB Upstream Connector

Pin Number 9-pin Side of the Connector

1 VCC
2 D-

3 D+

4 GND

5 SSTX-

6 SSTX+

7 GND

8 SSRX-

9 SSRX+

About Your Monitor  17

USB Downstream Connector

Pin Number 9-pin Side of the Connector

1 VCC
2 D-

3 D+

4 GND

5 SSTX-

6 SSTX+

7 GND

8 SSRX-

9 SSRX+

USB Ports

• 1 upstream - blue

• 3 downstream - blue

• Power Charging Port - the port with battery icon; supports

current charging capability if the device is BC1.2 compatible.

NOTE: USB 3.0 functionality requires a USB 3.0-capable computer

NOTE: The monitor’s USB interface works only when the monitor is on

or in the power save mode. If you turn off the monitor and then turn it
on, the attached peripherals may take a few seconds to resume normal
functionality.

18  About Your Monitor

RS232 connector

RS232 Monitor Pin Assignment (Facing Monitor)

RS232 Serial Communication Cable Pin Assignment (Facing Cable)

Pin Assignments

RS232 PIN DESCRIPTION RS232

1

2 TXD 2

3 RXD 3

4

5 GROUND 5

6

7 Not Used 7

8 Not Used 8

9

About Your Monitor  19

RS232 Protocol Communication Settings

Connection Settings Value

Baud Rate 9600 bps

Data Bits 8 bits

Parity None

Stop Bits 1 bit

Flow control None

20  About Your Monitor

Plug and Play Capability

You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings if
required.

Flat-Panel Specifications

Model number Dell C5517H monitor

Screen type Active matrix - TFT LCD

Panel type Vertical Alignment

Viewable image

Diagonal
Horizontal, Active Area
Vertical, Active Area
Area

Pixel pitch (Sub pixel) 0.21 mm (W) * 0.63 mm (H)

Viewing angle:

Horizontal
Vertical

Luminance output 350 cd/m² (typical)

1386.8 mm (54.6 inches)

1209.6 mm (47.6 inches)

680.4 mm (26.8 inches)

823011.8 mm2 (1275.7 inch2)

178° typical
178° typical

Contrast ratio 3000 : 1 (typical)

Faceplate coating Antiglare with hard-coating 3H, 2% Haze

Backlight LED light bar system

Response time 8ms Typical (G to G)

Color depth 16.7 mil colors

Color gamut 85 % (typical) **

** [C5517H] color gamut (typical) is based on CIE1976 (85 %) and CIE1931
(72 %) test standards.

About Your Monitor  21

Resolution Specifications

Model number Dell C5517H monitor

Horizontal Scan range 30 kHz to 83 kHz (automatic)

Vertical Scan range 56 Hz to 76 Hz (automatic)

Maximum preset
resolution

1920 x 1080 at 60 Hz

Support Video Mode

Model number Dell C5517H monitor

Video display capability
(HDMI&DP playback)

480p, 576p, 720p, 1080p, 1080i

Electrical Specifications

Model number Dell C5517H monitor

Video input signals Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input impedance

Digital HDMI: 600 mV for each dierential line, 100 ohm
input impedance

Digital DisplayPort
Maximum Output dierential Voltage Level 1.38V,

100ohm input impedance

Synchronization input
signals

AC input voltage /
frequency / current

Inrush current 120 V: 30 A (Max.)

Separate horizontal and vertical synchronizations,
polarity-free TTL level, SOG (Composite SYNC on green)

100 VAC to 240 VAC/50 Hz or 60 Hz +/- 3 Hz/2.5 A
(Max.)

240 V: 60 A (Max.)

22  About Your Monitor

Preset Display Modes

The following table lists the preset modes for which Dell guarantees image
size and centering:

Horizontal

Display Mode

Frequency

(kHz)

VESA, 720 x 400 31.5 70.0 28.3 -/+

VESA, 640 x 480 31.5 60.0 25.2 -/-

VESA, 640 x 480 37.5 75.0 31.5 -/-

VESA, 800 x 600 37. 9 60.3 40.0 +/+

VESA, 800 x 600 46.9 75.0 49.5 +/+

VESA, 1024 x 768 48.4 60.0 65.0 -/-

VESA, 1024 x 768 60.0 75.0 78.8 +/+

VESA, 1152 x 864 67.5 75.0 108.0 +/+

VESA, 1280 x 1024 64.0 60.0 108.0 +/+

VESA, 1280 x 1024 80.0 75.0 135.0 +/+

VESA, 1600 x 900 55.5 60.0 97.8 +/-

VESA, 1920 x 1080 67.5 60.0 148.5 +/+

Vertical

Frequency

(Hz)

Pixel Clock

(MHz)

Sync

Polarity

(Horizontal/

Vertical)

About Your Monitor  23