Dell 0C547MA00, C547M, PP40L User Manual

SETUP GUIDE

Model PP40L

SETUP GUIDE

Notes, Cautions, and Warnings

NOTE: A NOTE indicates important information that helps you make better use of your

computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells
you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems
are not applicable.

__________________

Information in this document is subject to change without notice.

© 2009 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Dell

, the

DELL

logo,

Trademarks used in this text:

Pentium,

and

Celeron

are registered trademarks and
and/or other countries;
or registered trademarks of Microsoft Corporation in the United States and/or other countries;
trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Microsoft, Windows, Windows Vista,

YOURS IS HERE,

Core

February 2009 P/N C547M Rev. A00

and

and

Windows Vista

DellConnect

is a trademark of Intel Corporation in the United States

are trademarks of Dell Inc.;

start button logo are either trademarks

Bluetooth

Intel

is a registered

,

Contents

Setting Up Your Studio Laptop . . . . . . . . . . .5

Before Setting Up Your Computer . . . . . . . . . 5

Connect the AC Adapter . . . . . . . . . . . . . . . .6

Connect the Network Cable (Optional) . . . . . 7

Press the Power Button . . . . . . . . . . . . . . . . . 7

®

Microsoft

Installing the SIM (Optional). . . . . . . . . . . . . . 8

Enable or Disable Wireless (Optional). . . . . 10

Connect to the Internet (Optional) . . . . . . . . 11

Windows Vista® Setup. . . . . . . . . 8

Using Your Studio Laptop . . . . . . . . . . . . . .14

Right Side Features . . . . . . . . . . . . . . . . . . . . 14

Left Side Features . . . . . . . . . . . . . . . . . . . . . 18

Computer Base and Keyboard

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Touch Pad Gestures. . . . . . . . . . . . . . . . . . . . 22

Media Controls. . . . . . . . . . . . . . . . . . . . . . . . 24

Display Features . . . . . . . . . . . . . . . . . . . . . .26

Removing and Replacing the

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Software Features . . . . . . . . . . . . . . . . . . . . . 28

Solving Problems . . . . . . . . . . . . . . . . . . . . .31

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . .31

Network Problems . . . . . . . . . . . . . . . . . . . . . 32

Power Problems. . . . . . . . . . . . . . . . . . . . . . . 33

Memory Problems . . . . . . . . . . . . . . . . . . . . . 34

Lockups and Software Problems . . . . . . . . . 35

Using Support Tools. . . . . . . . . . . . . . . . . . .38

Dell Support Center . . . . . . . . . . . . . . . . . . . . 38

System Messages . . . . . . . . . . . . . . . . . . . . . 39

Hardware Troubleshooter . . . . . . . . . . . . . . . 41

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . . 41

3

Contents

Restoring Your Operating System . . . . . . .44

System Restore . . . . . . . . . . . . . . . . . . . . . . . 44

Dell Factory Image Restore . . . . . . . . . . . . .45

Operating System Reinstallation . . . . . . . . . 47

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .49

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

DellConnect

™

. . . . . . . . . . . . . . . . . . . . . . . . . 50

Online Services . . . . . . . . . . . . . . . . . . . . . . . 51

Automated Order-Status Service. . . . . . . . . 52

Product Information. . . . . . . . . . . . . . . . . . . . 52

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . . . . . 53

Before You Call. . . . . . . . . . . . . . . . . . . . . . . .54

Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . 55

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Specifications . . . . . . . . . . . . . . . . . . . . . . .58

4

Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Macrovision Product Notice. . . . . . . . . . . . . 66

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Setting Up Your Studio Laptop

This section provides information about setting
up your Studio 14z laptop and connecting
peripherals.

Before Setting Up Your Computer

When positioning your computer, ensure that
you allow easy access to a power source,
adequate ventilation, and a level surface to
place your computer.

Restricting airflow around your Studio
laptop may cause it to overheat. To prevent
overheating ensure that you leave at least

10.2 cm (4 inches) at the back of the computer
and a minimum of 5.1 cm (2 inches) on all other
sides. You should never place your computer in
an enclosed space, such as a cabinet or drawer
when it is powered on.

WARNING: Do not block, push objects
into, or allow dust to accumulate in
the air vents. Do not store your Dell™
computer in a low-airflow environment,
such as a closed briefcase, while it is
powered on. Restricting the airflow can
damage the computer or cause a fire.
The computer turns on the fan when the
computer gets hot. Fan noise is normal
and does not indicate a problem with the
fan or the computer.

CAUTION: Placing or stacking heavy or
sharp objects on the computer may result
in permanent damage to the computer.

5

Setting Up Your Studio Laptop

Connect the AC Adapter

Connect the AC adapter to the computer and
then plug it into an electrical outlet or surge
protector.

6

NOTE: Use only Dell AC adapter family
PA-2E or PA-12 with your computer.

WARNING: The AC adapter works with
electrical outlets worldwide. However,
power connectors and power strips vary
among countries. Using an incompatible
cable or improperly connecting the cable
to a power strip or electrical outlet may
cause fire or permanent damage to your
computer.

Setting Up Your Studio Laptop

Connect the Network Cable (Optional)

To use a wired network connection, connect
the network cable.

Press the Power Button

7

Setting Up Your Studio Laptop

Microsoft® Windows Vista® Setup

Your Dell computer is preconfigured with
Windows Vista. To set up Windows Vista for
the first time, follow the instructions on the
screen. These steps are mandatory and may
take up to 15 minutes to complete. The screens
will take you through several procedures
including accepting license agreements,
setting preferences, and setting up an Internet
connection.

CAUTION: Do not interrupt the operating
system’s setup process. Doing so may
render your computer unusable and you
will need to reinstall the operating system.

8

Installing the SIM (Optional)

Subscriber Identity Module (SIM) cards identify
users uniquely through an International Mobile
Subscriber Identity.

NOTE: Only GSM (HSDPA) type cards need
a SIM. EVDO cards do not use a SIM.

1

2

3

1

Battery bay

2

SIM card

3

SIM card slot

Setting Up Your Studio Laptop

To insert the SIM:

Turn off your computer.1.

Remove the battery, see “Removing and 2.
Replacing the Battery” on page 27.

In the battery bay, slide the SIM into the SIM 3.
card slot.

9

Setting Up Your Studio Laptop

Enable or Disable Wireless (Optional)

10

To turn on wireless, with the computer
turned on:

Press <Fn><F2> or press the1.
keyboard.

The Wireless icon appears at the bottom
right of the screen

Select one of the following:2.

Enable Bluetooth –

Enable Wireless LAN –

Enable Wireless WAN/GPS –

Click 3. OK.

To turn off wireless, press <Fn><F2> or press the

key on the keyboard.

key on the

Setting Up Your Studio Laptop

Connect to the Internet (Optional)

NOTE: ISPs and ISP offerings vary by

country.

To connect to the Internet, you need an external
modem or network connection and an Internet
service provider (ISP).

NOTE: If an external USB modem or
WLAN adapter is not a part of your original
order, you can purchase one from the
Dell website at www.dell.com.

Setting Up a Wired Connection

If you are using a dial-up connection, •
connect the telephone line to the external
USB modem (optional) and to the telephone
wall connector before you set up your
Internet connection.

If you are using a DSL or cable/satellite •
modem connection, contact your ISP
or cellular telephone service for setup
instructions

To complete setting up your wired internet
connection, follow the instructions in “Setting
Up Your Internet Connection” on page 12.

Setting Up a Wireless Connection

NOTE: To set up your wireless router, see

the documentation that shipped with your
router.

Before you can use your wireless Internet
connection, you need to connect to your
wireless router.

To setup your connection to a wireless router:

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

Follow the instructions on the screen to 3.
complete the setup.

→ Connect To.

11

Setting Up Your Studio Laptop

Setting Up Your Internet Connection

To set up an Internet connection with a provided
ISP desktop shortcut:

Save and close any open files, and exit any 1.
open programs.

Double-click the ISP icon on the Microsoft 2.
Windows

®

desktop.

Follow the instructions on the screen to 3.
complete the setup.

If you do not have an ISP icon on your desktop
or if you want to set up an Internet connection
with a different ISP, perform the steps in the
following section.

NOTE: If you cannot connect to the Internet
but have successfully connected in the
past, the ISP might have a service outage.
Contact your ISP to check the service
status, or try connecting again later.

NOTE: Have your ISP information ready.
If you do not have an ISP, the Connect to
the Internet wizard can help you get one.

12

Save and close any open files, and exit any 1.
open programs.

Click 2. Start

→ Control Panel.

Under 3. Network and Internet, click Connect
to the Internet.

The Connect to the Internet window appears.

Select either 4. Broadband (PPPoE) or Dial-up,
depending on how you want to connect:

Choose • Broadband if you will use a DSL,
satellite modem, cable TV modem,
or wireless technology connection.

Choose • Dial-up if you will use an optional
USB dial-up modem or ISDN.

NOTE: If you do not know which type of
connection to select, contact your ISP.

Follow the instructions on the screen and 5.
use the setup information provided by your
ISP to complete the setup.

Setting Up Your Studio Laptop

13

Using Your Studio Laptop

Your Studio 14z laptop has indicators and
buttons that provide information and enable you
to perform common tasks. The connectors on
your computer provide the option of attaching
additional devices.

Right Side Features

14

9

8

7

6

5

4

3

2

1

Using Your Studio Laptop

1

ExpressCard slot/8-in-1 Media Card

Reader adapter – Provides support for

additional memory, wired and wireless
communications, multimedia, and security
features. Supports 34 mm ExpressCards.
If you have ordered an 8-in-1 media card
adapter, it is installed in the slot. If not,
the computer ships with a plastic blank
installed in the slot.

The 8-in-1 memory card reader adapter
reads the following digital media memory
cards:

Secure Digital (SD) memory card•

MultiMediaCard (MMC)•

MMC+•

Memory Stick•

Memory Stick PRO•

xD-Picture Card•

Hi Speed-SD•

Hi Density-SD•

NOTE: The plastic blank or media card
adapter installed in the ExpressCard
slot protects unused slots from dust
and other particles. Save the blank or
media card adapter for use when no
ExpressCard is installed in the slot.
Blanks from other computers may not
fit your computer.

15

Using Your Studio Laptop

2

Audio out/Headphone

connectors (2) – Connects one or two

pairs of headphones, or sends audio to
a powered speaker or sound system.
The audio signal is the same for both
connectors.

3

Audio in/Microphone connector –
Connects to a microphone or inputs signal
for use with audio programs.

4

IEEE 1394 connector – Connects to
high-speed serial multimedia devices,
such as digital video cameras.

5

eSATA/USB combo connector
with USB PowerShare – Connects to

eSATA compatible storage devices (such
as external hard disk drives or optical
drives) or USB devices (such as a mouse,
keyboard, printer, external drive, or MP3
player).

16

The USB Powershare feature allows you to
charge USB devices when the computer is
powered on/off or in sleep state.

NOTE: Certain USB devices may
not charge when the computer is
powered off or in sleep state. In such
cases, turn on the computer to charge
the device.

NOTE: If you turn off your computer
while charging an USB device, the
device will stop charging. To continue
charging, disconnect the USB device
and connect it again.

NOTE: The USB PowerShare is
automatically shut off when only 10%
of the total battery life remains.

6

USB 2.0 connector – Connects to
USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

Using Your Studio Laptop

7

AC adapter connector – Connects to
the AC adapter to power the computer and
charge the battery.

8

Battery status light – Turns on

steadily or blinks to indicate the battery
charge status. The light indicates the
following states when the computer is
powered by

the battery:

No light • – The battery is adequately
charged.
Solid amber • – The battery charge is
low.

the AC adapter:

Solid amber • – The battery is charging.
Solid white • – The battery is almost fully
charged.
Off • – The battery is fully charged.

9

Power button and light – Turns the

computer on or off when pressed. The light
in the button indicates the following power
state:

Solid white • – The computer is on.

Blinking white • – The computer is in
standby mode.

Off • – The computer is off.

17

Using Your Studio Laptop

Left Side Features

18

5

4

3

2

1

1

Security cable slot – Attaches a commercially

available antitheft device to the computer.

NOTE: Before you buy an antitheft

device, ensure that it works with the
security cable slot on your computer.

2

Network connector – Connects your

computer to a network or a broadband
device if you are using a wired network.

3

USB 2.0 connector – Connects to

USB devices, such as a mouse, keyboard,
printer, external drive, or MP3 player.

4

DisplayPort connector – Digital

interface standard connector that
supports external DisplayPort monitors
and projectors.

Using Your Studio Laptop

5

HDMI connector – Connects to a TV

for both 5.1 audio and video signals.

NOTE: When used with a monitor, only
the video signal is read.

19

Using Your Studio Laptop

Computer Base and Keyboard Features

1

2

3

20

Using Your Studio Laptop

1

Keyboard/Backlit keyboard (optional) –

If you have purchased the optional backlit
keyboard, the F6 key has the backlit
keyboard icon
backlit keyboard provides visibility in dark
environments by illuminating all symbols
on the keys.

For more information on using the
keyboard, see the

Backlit keyboard brightness settings

– Press <Fn><F6> key to toggle the three

lighting states (in the given order):

half keyboard brightnessa.

full keyboard brightnessb.

no lightingc.

2

Touch pad buttons – Provide left- and

right-click functions like those on a mouse.

on it. The optional

Dell Technology Guide

3

Touch pad – Provides the functionality of

a mouse to move the cursor, drag or move
selected items, and left-click by tapping
the surface.

It supports scroll, zoom, and rotate
features. To change the settings, double­click the Dell Touch pad icon in the

.

notification area of your desktop.

21

Using Your Studio Laptop

Touch Pad Gestures

Scroll

Allows you to scroll through content. The scroll
feature includes:

Traditional Scroll – Allows you to scroll up
and down, or right and left.

To scroll up and down:

Move a finger up or down
in the vertical scroll zone
(extreme right of the touch
pad) to scroll up or down on
the active window.

To scroll right and left:

Move a finger right or left
in the horizontal scroll zone
(extreme bottom of the touch
pad) to scroll right or left on
the active window.

22

Circular Scroll – Allows you to scroll up and
down, or right and left.

To scroll up and down:

Move a finger in the vertical
scroll zone (extreme right of
the touch pad), in a clockwise
circular motion to scroll up
or counterclockwise circular
motion to scroll down.

To scroll right and left:

Move a finger in the horizontal
scroll zone (extreme bottom of
the touch pad), in a clockwise
circular motion to scroll right
or counterclockwise circular
motion to scroll left.

Zoom

Allows you to increase or decrease the
magnification of the screen content. The zoom
feature includes:

One finger zoom – Allows you to zoom in or out.

To zoom in:

Move a finger up in the zoom
zone (extreme left of the touch
pad) to zoom in.

To zoom out:

Move a finger down in the
zoom zone (extreme left of the
touch pad) to zoom out.

Using Your Studio Laptop

23

Using Your Studio Laptop

Media Controls

The media control keys are located on the
keyboard control media playback.

To use the media controls, press the required
key.

You can configure the media control keys using
the Function Key Behavior in the System Setup
utility. The options in the Function Key Behavior
setting are:

24

Multimedia Key First - This is the default setting.
Pressing any media control key performs the
associated multimedia action. For function key
action, press <Fn> + the required function key.

Function Key First - Pressing any function
key performs the associated function. For
multimedia action, press <Fn> + the required
media control key.

NOTE: The Multimedia Key First option is
active only in the operating system.

Using Your Studio Laptop

Mute the sound

Turn down the volume

Turn up the volume

Play the previous track or chapter by
pressing the key once

Fast rewind by pressing and holding
the key

Play or pause

Play the next track or chapter by
pressing the key once

Fast forward by pressing and holding
the key

Eject the disc from optional USB/eSATA
optical drive.

25

Using Your Studio Laptop

1

2

3

4

5

Display Features

The display panel holds a camera and
accompanying dual microphones.

1

Left digital array microphone – Combines

with the right digital array microphone
to provide high quality sound for video
chatting and voice recording.

26

2

Camera activity light – Indicates if the

camera is on or off.

3

Camera – Built-in camera for video

capture, conferencing, and chat.

4

Right digital array microphone – Combines

with the left digital array microphone
to provide high quality sound for video
chatting and voice recording.

5

Display – Your display can vary based on

selections you made when purchasing
your computer. For more information about
displays, see the

Dell Technology Guide

.

Using Your Studio Laptop

3

1

2

Removing and Replacing the Battery

WARNING: Using an incompatible battery
may increase the risk of fire or explosion.
This computer should only use a battery
purchased from Dell. Do not use batteries
from other computers.

WARNING: Before removing the battery,
shut down the computer, and remove
external cables (including the AC adapter).

To remove the battery:

Shut down the computer and turn it over. 1.

Slide the battery release latch to the side.2.

Slide the battery out. 3.

To replace the battery, slide it into the bay until it
clicks into place.

1

Battery bay

2

Battery release latch

3

Battery

27

Using Your Studio Laptop

Software Features

NOTE: For more information about the

features described in this section, see
the

Dell Technology Guide

drive or on the Dell Support website at

support.dell.com.

FastAccess facial recognition

Your computer may have the FastAccess facial
recognition feature. This feature helps keep
your Dell computer secure by learning the
unique appearance of your face and uses this to
verify your identity to automatically supply login
information when you would normally enter this
information yourself (such as for logging into
a Windows account or into secure websites).
For more information, click

Start

→ Programs → FastAccess

28

on your hard

Productivity and Communication

You can use your computer to create
presentations, brochures, greeting cards, fliers,
and spreadsheets. You can also edit and view
digital photographs and images. Check your
purchase order for software installed on
your computer.

After connecting to the Internet, you can access
websites, setup an e-mail account, upload and
download files, and so on.

Entertainment and Multimedia

You can use your computer to watch videos,
play games, create your own CDs/DVDs, listen
to music and internet radio stations.

NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.

Using Your Studio Laptop

You can download or copy pictures and video files
from portable devices, such as digital cameras
and cell phones. Optional software applications
enable you to organize and create music and
video files that can be recorded to disc, saved
on portable products such as MP3 players and
handheld entertainment devices, or played and
viewed directly on connected TVs, projectors,
and home theater equipment.

Customizing the Desktop

You can customize your desktop to change the
appearance, resolution, wallpaper, screensaver,
and so on by accessing the Personalize
appearance and sounds window.

To access the display properties window:

Right-click an open area of the desktop.1.

Click 2. Personalize, to open the Personalize
appearance and sounds window and learn
more about your customization options.

Customizing Your Energy Settings

You can use the power options in your operating
system to configure the power settings on your
computer. Microsoft

®

Windows Vista® installed
with your Dell computer provides three default
options:

Dell Recommended• — This power option
offer full performance when you need it and
saves power during periods of inactivity.

Power saver• — This power option saves
power on your computer by reducing system
performance to maximize the life of the
computer and by reducing the amount of
energy consumed by your computer over its
lifetime.

High performance• — This power option
provides the highest level of system
performance on your computer by adapting
processor speed to your activity and by
maximizing system performance.

29

Using Your Studio Laptop

Backing Up Your Data

It is recommended that you periodically back
up files and folders on your computer. To back
up files:

Click 1. Start

and Maintenance→ Welcome Center→
Transfer files and settings.

Click 2. Back up files or Back up computer.

Click 3. Continue on the User Account Control
window and follow the instructions in the
Back up Files wizard.

→ Control Panel→ System

30

Solving Problems

This section provides troubleshooting
information for your computer. If you cannot
solve your problem using the following
guidelines, see “Using Support Tools” on
page 38 or “Contacting Dell” on page 55.

WARNING: Only trained service personnel
should remove the computer cover. See the

Service Manual

website at support.dell.com for advanced
service and troubleshooting instructions.

on the Dell Support

Beep Codes

Your computer might emit a series of beeps
during start-up if the monitor cannot display
errors or problems. The following repetitive
beep codes help you troubleshoot problems
with your computer.

NOTE: To replace parts see the

Manual

on the Dell Support website at

support.dell.com.

One beep —

Possible motherboard failure

Contact Dell (see “Contacting Dell” on page 55).

Two beeps —

Remove the memory modules, reinstall •
one module and restart the computer. If
the computer starts normally, reinstall an
additional module. Continue until you have
identified a faulty module or reinstalled all
modules without an error.

BIOS ROM checksum failure.

No RAM Detected

Service

31

Solving Problems

If available, install memory modules of the •
same type in your computer.

If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).

Three beeps —

Contact Dell (see “Contacting Dell” on page 55).

Four beeps —

Ensure that no special memory module/•
memory connector placement requirements
exist (see the
Support website at support.dell.com).

Verify that the memory modules that you are •
installing are compatible with your computer.

If the problem persists, contact Dell (see •
“Contacting Dell” on page 55).

Five beeps —

Replace the battery.

Possible motherboard failure

RAM Read/Write failure

Service Manual

on the Dell

Real Time Clock Failure

32

Network Problems

Wireless Connections

If the wireless network connection is lost —

The wireless router is offline or wireless has
been disabled on the computer.

Check your wireless router to ensure it is •
powered on and connected to your data
source (cable modem or network hub).

Interference may be blocking or interrupting •
your wireless connection. Try moving the
computer closer to your wireless router.

Re-establish your connection to the wireless •
router:

Save and close any open files, and exit a.
any open programs.

Click b. Start

Follow the instructions on the screen c.
to complete the setup.

→ Connect To.

Solving Problems

Wired Connections

If the network connection is lost — The cable

is loose or damaged.

Check the cable to ensure it is plugged in •
and not damaged.

The link integrity light on the integrated network
connector lets you verify that your connection is
working and provides information on the status:

Green — A good connection exists between •
a 10-Mbps network and the computer.

Orange — A good connection exists between •
a 100-Mbps network and the computer.

Off — The computer is not detecting a •
physical connection to the network.

NOTE: The link integrity light on the network
connector is only for the wired cable
connection. The link integrity light does not
provide status for wireless connections.

Power Problems

If the power light is off — The computer is

either turned off or is not receiving power.

Reseat the power cable into both the •
power connector on the computer and the
electrical outlet.

If the computer is plugged into a power strip, •
ensure that the power strip is plugged into
an electrical outlet and that the power strip
is turned on. Also bypass power protection
devices, power strips, and power extension
cables to verify that the computer turns on
properly.

Ensure that the electrical outlet is working •
by testing it with another device, such as
a lamp.

Check the AC adapter cable connections. •
If the AC adapter has a light, ensure that the
light on the AC adapter is on.

33

Solving Problems

If the power light is solid white and the
computer is not responding — The display may

not be responding. Press the power button until
the computer turns off and then turn it back on.

If the power light is blinking white — The
computer is in standby mode. Move the pointer
using the connected mouse or press the power
button to resume normal operation.

If you encounter interference that hinders
reception on your computer — An unwanted

signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:

Power, keyboard, and mouse extension cables.•

Too many devices connected to a power strip.•

Multiple power strips connected to the same •
electrical outlet.

34

Memory Problems

If you receive an insufficient memory
message —

Save and close any open files and exit any •
open programs you are not using to see if
that resolves the problem.

See the software documentation for •
minimum memory requirements. If
necessary, install additional memory (see the
Service Manual on the Dell Support website
at support.dell.com).

Reseat the memory modules (see the •
Service Manual on the Dell Support website
at support.dell.com) to ensure that your
computer is successfully communicating
with the memory.

Solving Problems

If you experience other memory problems —

Ensure that you are following the memory •
installation guidelines (see the Service
Manual on the Dell Support website at
support.dell.com).

Check if the memory module is compatible •
with your computer. Your computer supports
DDR3 memory. For more information about the
type of memory supported by your computer,
see “Specifications” on page 58.

Run the Dell Diagnostics (see “Dell •
Diagnostics” on page 41).

Reseat the memory modules (see the •
Service Manual on the Dell Support website at
support.dell.com) to ensure that your computer
is successfully communicating with the memory.

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the
computer and to the electrical outlet.

If a program stops responding or a solid blue
screen appears — End the program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Click the program that is no longer 3.
responding

Click 4. End Task.

If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.

NOTE: Software usually includes
installation instructions in its
documentation or on the CD.

35

Solving Problems

NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.

If the computer stops responding or a solid blue
screen appears —

WARNING: You might lose data if you are
unable to perform an operating system
shutdown.

If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press the power button for at least 8 to 10 seconds
until the computer turns off and then restart your
computer.

If a program is designed for an earlier
Microsoft

®

Windows® operating system —

Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.

36

Click 1. Start

→ Control Panel→

Programs→ Use an older program with this
version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

If you have other software problems —

Back up your files immediately.•

Use a virus-scanning program to check the •
hard drive or CDs.

Save and close any open files or programs •
and shut down your computer through the
Start

menu.

Check the software documentation or •
contact the software manufacturer for
troubleshooting information:

Ensure that the program is compatible –
with the operating system installed on
your computer.

Ensure that your computer meets the –
minimum hardware requirements needed
to run the software. See the software
documentation for information.

Ensure that the program is installed and –
configured properly.

Verify that the device drivers do not –
conflict with the program.

If necessary, uninstall and then reinstall –
the program.

Solving Problems

37

Using Support Tools

Dell Support Center

The Dell Support Center helps you find
the service, support, and system-specific
information you need. For more information
about Dell Support Center and available support
tools, click the Services tab at support.dell.com.

Click the
application. The home page provides links to access:

Self Help (Troubleshooting, Security, System •
Performance, Network/Internet, Backup/
Recovery, and Windows Vista)

Alerts (technical support alerts relevant to •
your computer)

Assistance from Dell (Technical Support with •
DellConnect
and Tutorials, How-To Help with Dell on Call,
and Online Scan with PC CheckUp)

38

icon in the taskbar to run the

™

, Customer Service, Training

About Your System (System Documentation, •
Warranty Information, System Information,
Upgrades & Accessories)

The top of the Dell Support Center home page
displays your system’s model number along with
its service tag and express service code.

For more information about the Dell Support
Center, see the
hard drive or on the Dell Support website at
support.dell.com.

Dell Technology Guide

on your

Using Support Tools

System Messages

If your computer has an issue or error, it may display
a System Message that will help you identify the
cause and action needed to resolve the issue.

NOTE: If the message you received is not
listed in the following examples, see the
documentation for either the operating
system or the program that was running
when the message appeared. Alternatively
you could see the Dell Technology Guide on
your hard disk or on the Dell Support website
at support.dell.com or see “Contacting Dell”
on page 55 for assistance.

Alert! Previous attempts at booting this system
have failed at checkpoint [nnnn]. For help
in resolving this problem, please note this
checkpoint and contact Dell Technical
Support — The computer failed to complete

the boot routine three consecutive times for the
same error (see “Contacting Dell” on page 55
for assistance).

CMOS checksum error — Possible motherboard
failure or RTC battery low. Replace the battery
(see the Service Manual on the Dell Support
website at support.dell.com or see “Contacting
Dell” on page 55 for assistance).

CPU fan failure — CPU fan has failed. Replace
the CPU fan (see the Service Manual on the Dell
Support website at support.dell.com).

Hard-disk drive failure — Possible hard disk
drive failure during POST (see “Contacting Dell”
on page 55 for assistance).

Hard-disk drive read failure — Possible hard
disk drive failure during HDD boot test (see
“Contacting Dell” on page 55 for assistance).

Keyboard failure — Keyboard failure or
loose cable.

To replace the keyboard, see the Service
Manual on the Dell Support website at
support.dell.com.

39

Using Support Tools

No boot device available — No bootable
partition on hard disk drive, the hard disk drive
cable is loose, or no bootable device exists.

If the hard drive is your boot device, ensure •
that the cables are connected and that the
drive is installed properly and partitioned as
a boot device.

Enter system setup and ensure that the boot •
sequence information is correct (see the
Dell Technology Guide on the Dell Support
website at support.dell.com).

No timer tick interrupt — A chip on the system
board might be malfunctioning or motherboard
failure (see “Contacting Dell” on page 55
for assistance).

USB over current error — Disconnect the USB
device. Your USB device needs more power for
it to function properly. Use an external power
source to connect the USB device, or if your
device has two USB cables, connect both
of them.

40

CAUTION - Hard Drive SELF MONITORING
SYSTEM has reported that a parameter has
exceeded its normal operating range. Dell
recommends that you back up your data
regularly. A parameter out of range may
or may not indicate a potential hard drive
problem — S.M.A.R.T error, possible hard disk

drive failure (see “Contacting Dell” on page 55
for assistance).

Using Support Tools

Hardware Troubleshooter

If a device is either not detected during
the operating system setup or is detected
but incorrectly configured, you can use the
Hardware Troubleshooter to resolve the
incompatibility.

To start the Hardware Troubleshooter:

Click 1. Start

Type 2. hardware troubleshooter in
the search field and press <Enter> to start
the search.

In the search results, select the option that 3.
best describes the problem and follow the
remaining troubleshooting steps.

→ Help and Support.

Dell Diagnostics

If you experience a problem with your
computer, perform the checks in “Lockups and
Software Problems” on page 35 and run the
Dell Diagnostics before you contact Dell for
technical assistance.

CAUTION: Dell Diagnostics works only on
Dell computers.

NOTE: The

is optional and may not ship with your
computer.

See the Dell Technology Guide to review your
computer’s configuration information, and
ensure that the device that you want to test
displays in the system setup program and is
active.

Start the Dell Diagnostics from your hard drive
or from the

Drivers and Utilities

Drivers and Utilities

disc

disc.

41

Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden
diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a
screen image, see “Contacting Dell” on
page 55.

Ensure that the computer is connected to an 1.
electrical outlet that is known to be working
properly.

Turn on (or restart) your computer.2.

When the DELL3.

™

logo appears, press <F12>
immediately. Select Diagnostics from the
boot menu and press <Enter>.

NOTE: If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft

®

Windows® desktop;

then, shut down your computer and try again.

NOTE: If you see a message stating that no
diagnostics utility partition has been found,
run the Dell Diagnostics from the

and Utilities

disc.

Drivers

42

Press any key to start the Dell Diagnostics 4.
from the diagnostics utility partition on your
hard drive.

Starting Dell Diagnostics From the Drivers and
Utilities Disc

NOTE: Your computer does not have an

internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs

Insert the1.

Drivers and Utilities

disc.

Shut down and restart the computer. 2.
When the DELL logo appears, press <F12>
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.

Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.

Type 1 to start the CD menu and press 5.
<Enter> to proceed.

Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for
your computer.

When the Dell Diagnostics 7. Main Menu
appears, select the test you want to run.

Using Support Tools

43

Restoring Your Operating System

You can restore your operating system in the
following ways:

System • Restore returns your computer to an
earlier operating state without affecting data
files. Use System Restore as the first solution
for restoring your operating system and
preserving data files.

Dell • Factory Image Restore returns your hard
drive to the operating state it was in when
you purchased the computer. This procedure
permanently deletes all data on the hard
drive and removes any programs installed
after you received the computer. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

If you received an Operating System disc •
with your computer, you can use it to restore
your operating system. However, using the

44

Operating System disc also deletes all data
on the hard drive. Use the disc only if System
Restore did not resolve your operating
system problem.

NOTE: Your computer does not have an
internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.

System Restore

The Windows operating systems provide
a System Restore option which allows
you to return your computer to an earlier
operating state (without affecting data files) if
changes to the hardware, software, or other
system settings have left the computer in an
undesirable operating state. Any changes that
System Restore makes to your computer are
completely reversible.

Restoring Your Operating System

CAUTION: Make regular backups of your
data files. System Restore does not monitor
your data files or recover them.

NOTE: The procedures in this document

were written for the Windows default view,
so they may not apply if you set your Dell

™

computer to the Windows Classic view.

Starting System Restore

Click 1. Start

.

In the 2. Start Search box, type System
Restore and press <Enter>.

NOTE: The User Account Control window
may appear. If you are an administrator on
the computer, click Continue; otherwise,
contact your administrator to continue the
desired action.

Click 3. Next and follow the remaining prompts
on the screen.

In the event that System Restore did not resolve
the issue, you may undo the last system restore.

Undoing the Last System Restore

NOTE: Before you undo the last system

restore, save and close all open files and
exit any open programs. Do not alter, open,
or delete any files or programs until the
system restoration is complete.

Click 1. Start

.

In the 2. Start Search box, type System
Restore and press <Enter>.

Click 3. Undo my last restoration and click

Next.

Dell Factory Image Restore

WARNING: Using Dell Factory Image
Restore permanently deletes all data on
the hard drive and removes any programs
or drivers installed after you received
your computer. If possible, back up the
data before using these options. Use Dell
Factory Image Restore only if System
Restore did not resolve your operating
system problem.

45

Restoring Your Operating System

NOTE: Dell Factory Image Restore may
not be available in certain countries or on
certain computers.

Use Dell Factory Image Restore only as the
last method to restore your operating system.
This option restores your hard drive to the
operating state it was in when you purchased
the computer. Any programs or files added
since you received your computer—including
data files—are permanently deleted from
the hard drive. Data files include documents,
spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all
data before using Dell Factory Image Restore.

Dell Factory Image Restore

Turn on the computer. When the Dell logo 1.
appears, press <F8> several times to access
the Vista Advanced Boot Options window.

46

NOTE:If you wait too long and the operating
system logo appears, continue to wait until
you see the Microsoft

®

Windows® desktop;
then, shut down your computer and try
again.

Select 2. Repair Your Computer.

The 3. System Recovery Options window
appears.

Select a keyboard layout and click 4. Next.

To access the recovery options, log on as 5.
a local user. To access the command prompt,
type administrator in the User name
field, then click OK.

Click 6. Dell Factory Image Restore. The Dell
Factory Image Restore welcome screen
appears.

NOTE: Depending upon your configuration,
you may need to select Dell Factory Tools,
then Dell Factory Image Restore.

Restoring Your Operating System

Click 7. Next. The Confirm Data Deletion
screen appears.

NOTE: If you do not want to proceed with
Factory Image Restore, click Cancel.

Select the checkbox to confirm that you 8.
want to continue reformatting the hard drive
and restoring the system software to the
factory condition, then click Next.

The restore process begins and may take
five or more minutes to complete. A message
appears when the operating system and
factory-installed applications have been
restored to factory condition.

Click 9. Finish to reboot the system.

Operating System Reinstallation

Before you Begin

If you are considering reinstalling the Windows
operating system to correct a problem with a
newly installed driver, first try using Windows
Device Driver Rollback. If Device Driver Rollback
does not resolve the problem, then use System
Restore to return your operating system to the
operating state it was in before you installed
the new device driver. See “System Restore” on
page 44.

CAUTION: Before performing the
installation, back up all data files on your
primary hard drive. For conventional hard
drive configurations, the primary hard
drive is the first drive detected by the
computer.

To reinstall Windows, you need the following:

Dell•

Operating System

Drivers and Utilities

Dell•

disc

disc

47

Restoring Your Operating System

NOTE: The

Drivers and Utilities

disc
contains drivers that were installed during
the assembly of the computer. Use the
Dell Drivers and Utilities disc to load any
required drivers. Depending on the region
from which you ordered your computer, or
whether you requested the disc, the

Drivers and Utilities
System

disc may not ship with your

disc and

Dell

Operating

computer.

Reinstalling Windows Vista

NOTE: Your computer does not have an

internal optical drive. Use an external
optical drive or any external storage device
for the procedures that involve discs.

The reinstallation process can take 1 to 2 hours
to complete. After you reinstall the operating
system, you must also reinstall the device
drivers, virus protection program, and other
software.

Save and close any open files and exit any 1.
open programs.

48

Insert the 2.

Operating System

disc.

Click 3. Exit if the Install Windows message
appears.

Restart the computer.4.

When the DELL logo appears, press <F12> 5.
immediately.

NOTE: If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft

®

Windows®
desktop; then, shut down your computer
and try again.

NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.

When the boot device list appears, highlight 6.
CD/DVD/CD-RW Drive and press <Enter>.

Press any key to 7. Boot from CD-ROM.
Follow the instructions on the screen to
complete the installation.

Getting Help

If you experience a problem with your computer,
you can complete the following steps to
diagnose and troubleshoot the problem:

See “Solving Problems” on page 1. 31 for
information and procedures that pertain to
the problem your computer is experiencing.

See the 2.

Dell Technology Guide

troubleshooting information.

See “Dell Diagnostics” on page 3. 41 for
procedures on how to run Dell Diagnostics.

Fill out the “Diagnostic Checklist” on 4.
page 54.

Use Dell’s extensive suite of online services 5.
available at Dell Support (support.dell.com)
for help with installation and troubleshooting
procedures. See “Online Services” on
page 51 for a more extensive list of Dell
Support online.

for more

If the preceding steps have not resolved the 6.
problem, see “Before You Call” on page 54.

NOTE: Call Dell Support from a telephone
near or at the computer so that the support
staff can assist you with any necessary
procedures.

NOTE: Dell’s Express Service Code system
may not be available in all countries.

When prompted by Dell’s automated telephone
system, enter your Express Service Code to
route the call directly to the proper support
personnel. If you do not have an Express
Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and
follow the directions.

NOTE: Some of the services are not
always available in all locations outside
the continental U.S. Call your local Dell
representative for information on availability.

49

Getting Help

Technical Support and Customer Service

Dell’s support service is available to answer
your questions about Dell hardware. Our support
staff use computer-based diagnostics to provide
fast, accurate answers.

To contact Dell’s support service, see “Before
You Call” on page 54 and then see the contact
information for your region or go to
support.dell.com.

50

DellConnect™

DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.

Getting Help

Online Services

You can learn about Dell products and services
on the following websites:

www.dell.com•

www.dell.com/ap• (Asian/Pacific countries

only)

www.dell.com/jp• (Japan only)

www.euro.dell.com• (Europe only)

www.dell.com/la• (Latin American and

Caribbean countries)

www.dell.ca• (Canada only)

You can access Dell Support through the
following websites and e-mail addresses:

Dell Support websites

support.dell.com•

support.jp.dell.com• (Japan only)

support.euro.dell.com• (Europe only)

Dell Support e-mail addresses

[e-mail]•

[e-mail]•

[e-mail]• (Latin America and

Caribbean countries only)

[e-mail]• (Asian/Pacific
countries only)

Dell Marketing and Sales e-mail addresses

[e-mail]• (Asian/Pacific
countries only)

[e-mail]• (Canada only)

Anonymous file transfer protocol (FTP)

ftp.dell.com•

Log in as user: anonymous, and use your
e-mail address as your password.

51

Getting Help

Automated Order-Status Service

To check on the status of any Dell products that
you have ordered, you can go to
support.dell.com, or you can call the automated
order-status service. A recording prompts you
for the information needed to locate and report
on your order. For the telephone number to call
your region, see “Contacting Dell” on page 55.

If you have a problem with your order, such as
missing parts, wrong parts, or incorrect billing,
contact Dell for customer assistance. Have your
invoice or packing slip handy when you call.
For the telephone number to call for your region,
see “Contacting Dell” on page 55

52

Product Information

If you need information about additional
products available from Dell, or if you would like
to place an order, visit the Dell website at
www.dell.com. For the telephone number to call
for your region or to speak to a sales specialist,
see “Contacting Dell” on page 55.

Getting Help

Returning Items for Repair Under Warranty or for Credit

Prepare all items being returned, whether for
repair or credit, as follows:

Call Dell to obtain a Return Material 1.
Authorization Number, and write it clearly
and prominently on the outside of the box.

For the telephone number to call for your 2.
region, see “Contacting Dell” on page 55.

Include a copy of the invoice and a letter 3.
describing the reason for the return.

Include a copy of the Diagnostics Checklist (see 4.
“Diagnostic Checklist” on page 54), indicating
the tests that you have run and any error
messages reported by the Dell Diagnostics
(see “Dell Diagnostics” on page 41).

Include any accessories that belong with the 5.
item(s) being returned (power cables, software,
guides, and so on) if the return is for credit.

Pack the equipment to be returned in the 6.
original (or equivalent) packing materials.

NOTE: You are responsible for paying
shipping expenses. You are also
responsible for insuring any product
returned, and you assume the risk of loss
during shipment to Dell. Collect On Delivery
(C.O.D.) packages are not accepted.

NOTE: Returns that are missing any of the
preceding requirements will be refused at
Dell’s receiving dock and returned to you.

53

Getting Help

Before You Call

NOTE: Have your Express Service Code

ready when you call. The code helps Dell’s
automated-support telephone system direct
your call more efficiently. You may also be
asked for your Service Tag (located on the
back or bottom of your computer).

Remember to fill out the following Diagnostics
Checklist. If possible, turn on your computer
before you call Dell for assistance and call from
a telephone at or near the computer. You may be
asked to type some commands at the keyboard,
relay detailed information during operations, or
try other troubleshooting steps possible only at
the computer itself. Ensure that the computer
documentation is available.

54

Diagnostic Checklist

Name:•

Date:•

Address:•

Phone number:•

Service Tag (bar code on the back or bottom •
of the computer):

Express Service Code:•

Return Material Authorization Number (if •
provided by Dell support technician):

Operating system and version:•

Devices:•

Expansion cards:•

Are you connected to a network? Yes /No•

Network, version, and network adapter:•

Programs and versions:•

See your operating system documentation
to determine the contents of the computer’s
start-up files. If the computer is connected to

Getting Help

a printer, print each file. Otherwise, record the
contents of each file before calling Dell.

Error message, beep code, or diagnostic •
code:

Description of problem and troubleshooting •
procedures you performed:

Contacting Dell

For customers in the United States, call
800-WWW-DELL (800-999-3355).

NOTE: If you do not have an active
Internet connection, you can find contact
information on your purchase invoice,
packing slip, bill, or Dell product catalog.

Dell provides several online and telephone­based support and service options. Availability
varies by country and product, and some
services may not be available in your area.

To contact Dell for sales, technical support, or
customer service issues:

Visit 1. support.dell.com.

Verify your country or region in the 2. Choose
A Country/Region drop-down menu at the
bottom of the page.

Click 3. Contact Us on the left side of the page.

Select the appropriate service or support link 4.
based on your need.

Choose the method of contacting Dell that is 5.
convenient for you.

55

Finding More Information and Resources

If you need to: See:

reinstall your operating system. the Operating System disc.

run a diagnostic program for your computer,
reinstall notebook system software, or update
drivers for your computer, and readme files.

learn more about your operating system,
maintaining peripherals, Internet, Bluetooth
networking, and e-mail.

upgrade your computer with new or additional
memory, or a new hard drive.

reinstall or replace a worn or defective part.

56

the

Drivers and Utilities

NOTE: Drivers and documentation updates
can be found on the Dell
at support.dell.com.

the

®

,

Dell Technology Guide

hard drive.

the Service Manual on the Dell Support website
at support.dell.com

NOTE: In some countries, opening and
replacing parts of your computer may void
your warranty. Check your warranty and
return policies before working inside your
computer.

disc.

™

Support website

installed on your

If you need to: See:

find safety best practices information for your
computer

review Warranty information, Terms and
Conditions (U.S. only), Safety instructions,
Regulatory information, Ergonomics
information, and End User License Agreement.

find your Service tag/Express Service Code—
You must use the service tag to identify your
computer on support.dell.com or to contact
technical support.

find drivers and downloads.

access technical support and product help.

check on your order status for new purchases.

find solutions and answers to common
questions.

locate information for last-minute updates
about technical changes to your computer or
advanced technical-reference material for
technicians or experienced users.

the safety and regulatory documents that
shipped with your computer and also see the
Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

the back or bottom of your computer.

the Dell Support website at

support.dell.com.

Finding More Information and Resources

57

Specifications

System Model

Studio 14z

This section provides information that you may
need when setting up, updating drivers for, and
upgrading your computer.

NOTE: Offerings may vary by region.
For more information regarding the
configuration of your computer, click

Start

the option to view information about your
computer.

→ Help and Support and select

58

Processor

Type L2 cache

®

®

3 MB or 6 MB

1 MB

1 MB

1 MB

core)

Intel® Core™2 Duo

Intel Pentium
Dual-Core

Intel Celeron
Dual-Core

Intel Celeron

L1 cache 64 KB (Intel - 32 KB per

External bus frequency:

Intel Core2 Duo

Intel Pentium
Dual-Core

Intel Celeron

800MHz/1066MHz

667MHz

667Mhz

Specications

Memory

Connectors one user-accessible

SODIMM connector

Capacities 1 GB, 2 GB, and 4 GB

Type 1067 MHz SODIMM

DDR3

Minimum 1 GB (single channel)

Maximum 5 GB (dual channel)

NOTE: Memory specification of greater
than 4 GB is not well supported by 32-bit
operating systems.

Computer Information

System Chipset Intel NVIDIA MCP79MX

Data bus width 64 bits

DRAM bus width dual channel (2)

64-bit buses

Processor address
bus width

Flash EPROM 2 MB

ExpressCard

Controller Intel MCP79MX

Cards supported ExpressCard/34 (34 mm)

Connector size 26 pins

32 bits

1.5 V and 3.3 V

59

Specications

Communications

Modem (optional) External V.92 56K USB

modem

Modem controller Hardware modem

Modem interface Universal Serial Bus

(USB)

Network adapter 10/100/1000 Ethernet LAN

on system board

Wireless WPAN with Bluetooth

wireless technology,
internal WWAN, WLAN
with WiFi bgn

Video

Video type integrated on system

board

Video controller NVIDIA GeForce 9400M G

60

Video

Video memory 256 MB of system memory

(shared)

LCD interface LVDS

Audio

Audio type IDT 92HD83 High

Definition Audio codec

Audio controller 5.1 channel High

®

Definition Audio

Stereo conversion 24-bit (analog-to-digital

and digital-to-analog)

Internal Interface Intel High Definition

Audio

Speaker two 8-ohm speakers and

two tweeters

Volume controls software program

menus or keyboard
buttons

Specications

Connectors

Audio one microphone connector,

two stereo headphone/
speaker connectors

IEEE 1394a 4-pin serial connector

Mini-Card one full Mini-Card and one

half Mini-Card slots

Network
adapter

eS ATA one seven-pin/four-

USB two 4-pin USB 2.0-compliant

HDMI 19-pin connector

DisplayPort 20-pin connector

RJ45 port

pin eSATA/USB combo
connector

connectors

Display

Type 14.0 in WLED HD TrueLife

and 14.0 in WLED HD+
TrueLife

Dimensions:

Height 173.95 mm (6.85 inches)

Width 309.4 mm (12.2 inches)

Diagonal 356 mm (14.0 inches)

Maximum resolution:

HD with
TrueLife

HD+ with
TrueLife

Refresh rate 60 Hz

Operating
angle

1366 x 768

1600 x 900

0° (closed) to 140°

61

Specications

Display

Viewing Angles:

Horizontal ±40° (HD and HD+ with

TrueLife)

Vertical +15°/–30° (HD and HD+ with

TrueLife)

Pixel pitch:

HD with
TrueLife

HD+ with
TrueLife

Controls brightness can be controlled

0.2265 mm

0.1935 mm

through keyboard shortcuts
(see the

Guide

Dell Technology

for more information)

62

Keyboard (backlit)

Number of keys 86 (U.S. and Canada);

87 (Europe); 90 (Japan);
87 (Brazil)

Layout QWERTY/AZERTY/Kanji

Camera

Pixel 1.3 megapixel

Video resolution 320 x 240 ~1280 x 1024

(640 x 480 at 30 fps)

Diagonal viewing
angle

66°

Specications

Touch Pad

X/Y position
resolution (graphics
table mode)

240 cpi

Size:

Width 81.0 mm (3.19 inches)

sensor-active area

Height 42.0 mm (1.65 inches)

rectangle

Battery

Type 6-cell/8-cell smart lithium

ion

Depth 48.7 mm (1.92 inches)

Height 20.7 mm (0.81 inches)

Width 273.4 mm (10.8 inches)

Battery

Weight 0.35 kg (0.77 lb) (6-cell)

0.432 kg (0.95 lb) (8-cell)

Voltage 11.1 VDC (6/8-cell)

Charge time
(approximate):

Operating time Battery operating time

Life span
(approximate)

4 hours (when the computer
is turned off)

varies depending on
operating conditions
and can be significantly
reduced under certain
power-intensive conditions.

See the

Dell Technology

Guide

for more information.

300 discharge/charge
cycles

63

Specications

Battery

Temperature range:

Operating 0° to 35°C (32° to 95°F)

Storage

Coin-cell

–

40° to 65°C (–40° to 149°F)

CR-2032

battery

AC Adapter

Input voltage 100–240 VAC

115–230 VAC (Auto-Air
Adapter)

Input current
(maximum)

1.5 A

2.5 A (Auto-Air Adapter)

Input frequency 50–60 Hz

Output power 65 W

64

AC Adapter

Output current 4.34 A (maximum at

4-second pulse)

3.34 A (continuous)

Rated output

19.5 +/- 1 VDC

voltage

Dimensions:

65 W (E-Series)

Height 16 mm (0.6 inches)

15 mm (0.59 inches) (Auto­Air Adapter)

Width 66 mm (2.6 inches)

Depth 127 mm (5.0 inches)

Weight (with
cables)

0.29 kg (0.64 lb)

0.26 kg (0.57 lb) (Auto-Air
Adapter, without AC cord
and DC extension cord)

Specications

Physical

Height 20.0 mm to 30.9 mm

(0.787 inches to 1.21
inches)

Width 336.0 mm (13.22 inches)

Depth 229.0 mm (9.01 inches)

Weight (with 6-cell battery):

Configurable to

2.13 kg (4.7 lb)

less than

Relative humidity (maximum):

Operating 10% to 90%

(noncondensing)

Storage 5% to 95%

(noncondensing)

Physical

Altitude (maximum):

Operating

–

15.2 to 3048 m

–

(

50 to 10,000 ft)

Computer Environment

Temperature range:

Operating 0° to 35°C (32° to 95°F)

Storage –40° to 65°C (–40° to 149°F)

Relative humidity (maximum):

Operating 10% to 90% (noncondensing)

Storage 5% to 95% (noncondensing)

Maximum vibration (using a random-vibration
spectrum that simulates user environment)

:

Operating 0.66 GRMS

Storage 1.3 GRMS

65

Appendix

Macrovision Product Notice

This product incorporates copyright protection
technology that is protected by method claims
of certain U.S. patents and other intellectual
property rights owned by Macrovision
Corporation and other rights owners. Use of
this copyright protection technology must be
authorized by Macrovision Corporation, and is
intended for home and other limited viewing
uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering
or disassembly is prohibited.

66

Index

A

AC adapter

size and weight 64

airflow, allowing 5

B

backups

creating 30

C

calling Dell 54

CDs, playing and creating 28

chipset 59

computer capabilities 28

computer, setting up 5

conserving energy 29

Contacting Dell online 55

customer service 50

customizing

your desktop 29

your energy settings 29

D

damage, avoiding 5

data, backing up 30

DellConnect 50

Dell Diagnostics 41

Dell Factory Image Restore 44

Dell Support Center 38

Dell support website 57

Dell Technology Guide

for further information 56

Diagnostic Checklist 54

67

Index

DisplayPort connector 19

drivers and downloads 57

DVDs, playing and creating 29

E

email addresses

for technical support 51

energy

conserving 29

expansion bus 60

F

finding more information 56

FTP login, anonymous 51

H

hardware problems

diagnosing 41

Hardware Troubleshooter 41

68

help

getting assistance and support 49

horizontal and vertical stand options 6

I

installing the stand 6

Internet connection 11

ISP

Internet Service Provider 11

M

memory problems

solving 34

memory support 59

N

network connection

fixing 33

Index

network speed

testing 32

P

power problems, solving 33

power strips, using 6

problems, solving 31

processor 58

products

information and purchasing 52

R

reinstalling Windows 44

resources, finding more 56

restoring factory image 45

S

setup, before you begin 5

shipping products

for return or repair 53

SIM 8

software features 28

software problems 35

solving problems 31

specifications 58

support email addresses 51

support sites

worldwide 50

System Messages 39

System Restore 44

U

USB PowerShare 16

69

Index

V

ventilation, ensuring 5

W

warranty returns 53

Windows, reinstalling 44

®

Windows Vista

Program Compatibility Wizard 36

reinstalling 48

wireless network connection 32

70

8

Printed in the U.S.A.

0C547MA00

www.dell.com | support.dell.com