Dell C510, C610 User Manual
Dell™ Latitude™ C610/C510
System Information Guide
Guide d'informations du système
Guia de informações do sistema
Guía de información del sistema
PP01L
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Dell™ Latitude™ C610/C510
System Information Guide
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your
computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal
injury, or death.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the User’s Guide. In Windows 98 and
®
Windows 2000, click the Start button on the Microsoft
Windows® desktop, point to
Programs—> User’s Guides, and click the Dell User’s Guide icon. In Windows XP, click the
Start button, click Help and Support, click User and system guides, and click User Guide.
____________________
Information in this document is subject to change without notice.
© 2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Latitude, TrueMobile, and AccessDirect are trademarks of Dell
Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and
Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names
other than its own.
Model PP01L
April 2003 P/N 2F439 Rev. A02
Contents
CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 5
General
Power
Battery
Air Travel
EMC Instructions
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
. . . . . . . . . . . . . . . . . . . . . . . . 8
When Using Your Computer
Ergonomic Computing Habits
When Working Inside Your Computer
Protecting Against Electrostatic Discharge
Battery Disposal
Finding Information and Assistance
Setting Up Your Computer
Connecting the AC Adapter
Turning On the Computer
About Your Computer
Front View
Left Side View
Right Side View
Back View
Replacing a Battery
. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . . . 17
. . . . . . . . . . . . . . . . . . . . . . . . . 18
. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
. . . . . . . . . . . . . . . . . . . . . . . . . 19
Running the Dell Diagnostics
. . . . . . . . . . . . . . . . . . . . 9
. . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . 10
. . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . 20
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . 22
FCC Notices (U.S. Only)
Modem Regulatory Information
. . . . . . . . . . . . . . . . . . . . 23
. . . . . . . . . . . . . . . . . 25
Contents 3
Limited Warranties and Return Policy . . . . . . . . . . . . . . 26
Limited Warranty for Dell-Branded Hardware
Products (U.S. Only)
"Total Satisfaction" Return Policy (U.S. Only)
. . . . . . . . . . . . . . . . . . . . . . 26
. . . . . . . . . . 30
Limited Warranty Terms for Dell-Branded Hardware
Products (Canada Only)
"Total Satisfaction" Return Policy (Canada Only)
Dell Software and Peripherals (Canada Only)
. . . . . . . . . . . . . . . . . . . . 30
. . . . . . . . 34
. . . . . . . . . . 34
One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only)
®
Warranty Statement for Pentium® and Celeron®
Intel
Processors Only (U.S. and Canada Only)
. . . . . . . . . . . . 35
. . . . . . . . . . . . 37
4 Contents
CAUTION: Safety Instructions
Use the following safety guidelines to help ensure your own personal safety and to help protect
your computer and working environment from potential damage.
General
• Do not attempt to service the computer yourself unless you are a trained service
technician. Always follow installation instructions closely.
• If you use an extension power cable with your AC adapter, ensure that the total ampere
rating of the products plugged in to the extension power cable does not exceed the
ampere rating of the extension cable.
• Do not push objects into air vents or openings of your computer. Doing so can cause fire
or electric shock by shorting out interior components.
• Do not store your computer in a low-airflow environment, such as a carrying case or a
closed briefcase, while the computer is turned on. Restricting airflow can damage the
computer or cause a fire.
• Keep your computer away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your computer; do not place your computer
in a closed-in wall unit or on a bed, sofa, or rug.
• Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use
it to run the computer or to charge the battery. Do not cover the AC adapter with papers
or other items that will reduce cooling; also, do not use the AC adapter inside a carrying
case.
• The AC adapter may become hot during normal operation of your computer. Use care
when handling the adapter during or immediately after operation.
• Do not allow your portable computer to operate with the base resting directly on exposed
skin for extended periods of time. The surface temperature of the base will rise during
normal operation (particularly when AC power is present). Allowing sustained contact
with exposed skin can cause discomfort or, eventually, a burn.
• Do not use your computer in a wet environment, for example, near a bath tub, sink, or
swimming pool or in a wet basement.
• If your computer includes an integrated or optional (PC Card) modem, disconnect the
modem cable if an electrical storm is approaching to avoid the remote risk of electric
shock from lightning via the telephone line.
System Information Guide 5
CAUTION: Safety Instructions (continued)
• To help avoid the potential hazard of electric shock, do not connect or disconnect any
cables or perform maintenance or reconfiguration of this product during an electrical
storm. Do not use your computer during an electrical storm unless all cables have been
disconnected and the computer is operating on battery power.
• If your computer includes a modem, the cable used with the modem should be
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
FCC-compliant RJ-11 modular plug.
• Before you open the memory module/Mini PCI card/modem cover on the bottom of your
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computer, disconnect all cables from their electrical outlets and disconnect the telephone
cable.
• If your computer has both a modem RJ-11 connector and a network RJ-45 connector,
which look alike, make sure you insert the telephone cable into the RJ-11 connector, not
the RJ-45 connector.
• PC Cards may become very warm during normal operation. Use care when removing PC
Cards after their continuous operation.
• Before you clean your computer, disconnect the computer from the electrical outlet.
Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.
Power
• Use only the Dell-provided AC adapter approved for use with this computer. Use of
another AC adapter may cause a fire or explosion.
• Before you connect the computer to an electrical outlet, check the AC adapter voltage
rating to ensure that the required voltage and frequency match the available power
source.
• To remove the computer from all power sources, turn the computer off, disconnect the
AC adapter from the electrical outlet, and remove any battery installed in the battery bay
or module bay.
• To help prevent electric shock, plug the AC adapter and device power cables into properly
grounded power sources. These power cables may be equipped with 3-prong plugs to
provide an earth grounding connection. Do not use adapter plugs or remove the
grounding prong from the power cable plug. If you use a power extension cable, use the
appropriate type, 2-prong or 3-prong, to mate with the AC adapter power cable.
6 System Information Guide
CAUTION: Safety Instructions (continued)
• Be sure that nothing rests on your AC adapter’s power cable and that the cable is not
located where it can be tripped over or stepped on.
• If you are using a multiple-outlet power strip, use caution when plugging the AC
adapter’s power cable into the power strip. Some power strips may allow you to insert the
plug incorrectly. Incorrect insertion of the power plug could result in permanent damage
to your computer, as well as risk of electric shock and/or fire. Ensure that the ground
prong of the power plug is inserted into the mating ground contact of the power strip.
Battery
• Use only Dell™ battery modules that are approved for use with this computer. Use of
other types may increase the risk of fire or explosion.
• Do not carry a battery pack in your pocket, purse, or other container where metal objects
(such as car keys or paper clips) could short-circuit the battery terminals. The resulting
excessive current flow can cause extremely high temperatures and may result in damage
to the battery pack or cause fire or burns.
• The battery poses a burn hazard if you handle it improperly. Do not disassemble it.
Handle a damaged or leaking battery pack with extreme care. If the battery is damaged,
electrolyte may leak from the cells and may cause personal injury.
• Keep the battery away from children.
• Do not store or leave your computer or battery pack near a heat source such as a radiator,
fireplace, stove, electric heater, or other heat-generating appliance or otherwise expose it
to temperatures in excess of 60ºC (140ºF). When heated to excessive temperatures,
battery cells could explode or vent, posing a risk of fire.
• Do not dispose of your computer’s battery in a fire or with normal household waste.
Battery cells may explode. Discard a used battery according to the manufacturer’s
instructions or contact your local waste disposal agency for disposal instructions. Dispose
of a spent or damaged battery promptly.
System Information Guide 7
CAUTION: Safety Instructions (continued)
Air Travel
• Certain Federal Aviation Administration regulations and/or airline-specific restrictions
may apply to the operation of your Dell computer while you are on board an aircraft. For
example, such regulations/restrictions may prohibit the use of any personal electronic
device (PED) that has the capacity for intentional transmission of radio frequency or
other electromagnetic signals while on an aircraft.
– In order to best comply with all such restrictions, if your Dell portable computer is
equipped with Dell TrueMobile™ or some other wireless communication device,
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EMC Instructions
Use shielded signal cables to ensure that you maintain the appropriate electromagnetic
compatibility (EMC) classification for the intended environment. For parallel printers, a cable
is available from Dell. If you prefer, you can order a cable from Dell at its worldwide website at
www.dell.com.
please disable this device before you board the aircraft and follow all instructions
provided by airline personnel with regard to such device.
– Additionally, the use of any PED, such as a portable computer, may be prohibited in
aircraft during certain critical phases of flight, for example, takeoff and landing. Some
airlines may further define the critical flight phase as any time the aircraft is below
3050 m (10,000 ft). Please follow the airline’s specific instructions as to when the use
of a PED is allowed.
Static electricity can harm electronic components inside your computer. To prevent static
damage, discharge static electricity from your body before you touch any of your computer’s
electronic components, such as a memory module. You can do so by touching an unpainted
metal surface on the computer’s input/output panel.
WARNING: Handling the cord on this product, or cords associated with accessories sold with
this product, will expose you to lead, a chemical known to the State of California to cause birth
defects or other reproductive harm.
8 System Information Guide
Wash your hands after handling the cord.
When Using Your Computer
Observe the following safe-handling guidelines to prevent damage to your computer:
• When setting up the computer for work, place it on a level surface.
• When traveling, do not check the computer as baggage. You can put your computer
through an X-ray security machine, but never put your computer through a metal
detector. If you have the computer checked by hand, be sure to have a charged battery
available in case you are asked to turn on the computer.
• When traveling with the hard drive removed from the computer, wrap the drive in a
nonconducting material, such as cloth or paper. If you have the drive checked by hand,
be ready to install the drive in the computer. You can put the hard drive through an X-ray
security machine, but never put the drive through a metal detector.
• When traveling, do not place the computer in overhead storage compartments where it
could slide around. Do not drop your computer or subject it to other mechanical shocks.
• Protect your computer, battery, and hard drive from environmental hazards such as dirt,
dust, food, liquids, temperature extremes, and overexposure to sunlight.
• When you move your computer between environments with very different temperature
and/or humidity ranges, condensation may form on or within the computer. To avoid
damaging the computer, allow sufficient time for the moisture to evaporate before using
the computer.
NOTICE: When taking the computer from low-temperature conditions into a warmer environment
or from high-temperature conditions into a cooler environment, allow the computer to acclimate to
room temperature before turning on power.
• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the
cable itself. As you pull out the connector, keep it evenly aligned to avoid bending any
connector pins. Also, before you connect a cable make sure both connectors are correctly
oriented and aligned.
• Handle components with care. Hold a component such as a memory module by its edges,
not its pins.
• When preparing to remove a memory module from the system board or disconnect a
device from the computer, turn off the computer, disconnect the AC adapter cable,
remove any battery installed in the battery bay or module bay, and then wait 5 seconds
before proceeding to help avoid possible damage to the system board.
System Information Guide 9
When Using Your Computer (continued)
• Clean the display with a soft, clean cloth and water. Apply the water to the cloth; then
stroke the cloth across the display in one direction, moving from the top of the display
to the bottom. Remove moisture from the display quickly and keep the display dry.
Long-term exposure to moisture can damage the display. Do not use a commercial
window cleaner to clean your display.
• If your computer gets wet or is damaged, follow the procedures described in “If Your
Computer Gets Wet” or "If You Drop or Damage Your Computer" in the User’s Guide.
If, after following these procedures, you confirm that your computer is not operating
properly, contact Dell (see the User’s Guide for the appropriate contact information).
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Ergonomic Computing Habits
CAUTION: Improper or prolonged keyboard use may result in injury.
CAUTION: Viewing the display or external monitor screen for extended periods
of time may result in eye strain.
For comfort and efficiency, observe the ergonomic guidelines in the User’s Guide when setting
up and using your computer.
This portable computer is not designed for continuous operation as office equipment. For
extended use in an office, it is recommended that you connect an external keyboard.
When Working Inside Your Computer
Before removing or installing memory modules, Mini PCI cards, or modems, perform the
following steps in the sequence indicated.
NOTICE: The only time you should ever access the inside of your computer is when you are
installing memory modules, a Mini PCI card, or a modem.
NOTICE: Wait 5 seconds after turning off the computer before disconnecting a device or removing
a memory module, Mini PCI card, or modem to help prevent possible damage to the system board.
Shut down your computer and turn off any attached devices.
1
2 Disconnect your computer and devices from electrical outlets to reduce the potential for
personal injury or shock. Also, disconnect any telephone or telecommunication lines from
the computer.
3 Remove the main battery from the battery bay and, if necessary, the second battery from
the module bay.
10 System Information Guide
When Using Your Computer (continued)
4 Ground yourself by touching any unpainted metal surface on the back of the computer.
While you work, periodically touch the unpainted metal surface to dissipate any static
electricity that might harm internal components.
Protecting Against Electrostatic Discharge
Static electricity can harm electronic components inside your computer. To prevent static
damage, discharge static electricity from your body before you touch any of your computer’s
electronic components, such as a memory module. You can do so by touching any unpainted
metal surface on the back of the computer.
As you continue to work inside the computer, periodically touch any unpainted metal surface
on the back of the computer to remove any static charge your body may have accumulated.
You can also take the following steps to prevent damage from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from its shipping carton, do not remove
the component from the antistatic packing material until you are ready to install the
component. Just before unwrapping the antistatic packaging, be sure to discharge static
electricity from your body.
• When transporting a sensitive component, first place it in an antistatic container or
packaging.
• Handle all sensitive components in a static-safe area. If possible, use antistatic floor pads
and workbench pads.
Battery Disposal
Your computer uses a lithium-ion battery and a nickel-metal hydride (NiMH) coin-cell battery.
For instructions about replacing the lithium-ion battery in your computer, see "Replacing a
Battery" in your System Information Guide. The NiMH battery is a long-life battery, and it is
very possible that you will never need to replace it. However, should you need to replace it, the
procedure must be performed by an authorized service technician.
Do not dispose of the battery along with household waste. Contact your local waste disposal
agency for the address of the nearest battery deposit site.
System Information Guide 11
Finding Information and Assistance
The following table lists the resources that Dell provides as support tools. Additional
resources may be shipped with your computer.
Resources and Support Tools
Resource Contents Using the Resource
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User’s Guides
User’s guides for your computer
and devices
Drivers and Utilities CD
• Dell Diagnostics
• Drivers
• Utilities
• Computer and device
documentation
Depending on your operating system, double-click the
User’s Guides icon on your desktop, or click the Start
button and then select Help and Support to access
the documentation stored on your hard drive.
Obtain information on the following:
• Using your computer
• Configuring system settings
• Removing and installing parts
• Installing and configuring software
• Diagnosing a problem
• Technical specifications
• Getting technical assistance
See the main menu on the Drivers and Utilities CD
that came with your computer. Use the pull-down
menu to make selections appropriate for your
computer.
Documentation and drivers are already installed on
your computer when shipped from Dell. You can use
this CD to access documentation, reinstall drivers, or
run diagnostics tools.
For more information, see your computer User’s
Guide.
Service and Registration Labels
• Express Service Code and
Service Tag
• Product Key (also called the
Product ID or Certificate of
Authenticity [COA])
12 System Information Guide
The Express Service Code and Service Tag are unique
identifiers for your Dell™ computer.
You will need the Product Key (or Product ID)
number to complete the operating system setup.
Resource Contents Using the Resource
Operating System CD To reinstall your operating system, use the Operating
System CD that came with your computer.
NOTE: The Operating System CD may not include all
the latest drivers for your computer. If you reinstall
your operating system, use the Drivers and Utilities
CD to reinstall drivers for the devices shipped with
your computer.
Dell Support website
• Technical support and
information
• Downloads for your system
• Order or delivery status
• Hints and tips, technology
papers, service information
Dell Premier Support website
• Service call status
• Top technical issues by
product
• Frequently asked questions
by product number
• Customized service tags
• System configuration detail
Go to support.dell.com and complete the one-time
registration.
• Get help with general usage, installation, and
troubleshooting questions.
• Obtain answers to technical service and support
questions.
• Get the latest versions of the drivers for your
system
• Access documentation about your system and
devices.
• Join online discussions with other Dell customers
and Dell technical professionals.
• Explore a list of online links to Dell's primary
vendors.
Go to premiersupport.dell.com:
The Dell Premier Support website is customized for
corporate, government, and education customers.
This site may not be available in all regions.
System Information Guide 13
Setting Up Your Computer
1 Unpack the accessories box.
2 Set aside the contents of the accessories box, which you will need to complete the
setup of your computer.
The accessories box also contains user documentation and any software or additional
hardware (such as PC Cards, drives, or batteries) you have ordered.
Connecting the AC Adapter
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AC Adapter Connection
14 System Information Guide
Turning On the Computer
To turn on the computer, open the computer display and press the power button.
NOTE: Do not dock the computer until it has been turned on and shut down at least once.
Power Button
About Your Computer
Front View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Doing so can damage the computer or cause a fire.
System Information Guide 15
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1
2
13
12
11
10
9
8
76
1 display latch 8 touch pad
2 display 9 battery bay
3 keyboard 10 track stick/touch pad
buttons
4 microphone 11 track stick
5 device status lights 12 power button
6 keyboard status lights 13 AccessDirect™ button
7 module bay
3
4
5
16 System Information Guide
Left Side View
4
1 security cable slot
2 speaker
3 hard drive bay
4 PC Card slot
1
3
2
System Information Guide 17
Right Side View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Doing so can damage the computer or cause a fire.
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1
6
1 infrared sensor 5 air vent
2 modem connector 6 audio connectors
3 network connector 7 speaker
4 S-video TV-out connector
3 42
57
18 System Information Guide
Back View
NOTICE: To avoid damaging the computer, wait 5 seconds after turning off the computer
before you disconnect an external device.
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Doing so can damage the computer or cause a fire.
2 3
9 8
1 parallel connector 6 USB connector
2 docking connector 7 fan
3 PS/2 connector 8 serial connector
4 video connector 9 air vent
5 AC adapter connector
76
41
5
Replacing a Battery
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The lithium-ion battery is designed to work with your Dell™ computer. You
can also use the battery in any Latitude™ C-Family computer exce pt for Latitude
CS or CSx computers. Do not use a battery from other CS or CSx computers with
your computer.
NOTICE: To avoid data loss, do not replace a battery while the computer is turned on unless the
computer is connected to an electrical outlet or a second battery is installed.
NOTICE: If you choose to replace the battery with the computer in standby mode, you have up
to 4 minutes to complete the battery replacement. After 4 minutes, the computer shuts down and
you will lose any unsaved data.
System Information Guide 19
1 Ensure that computer is either turned off, in a power management mode, or
connected to an electrical outlet.
2 If the computer is docked, undock it.
3 Slide and hold the battery bay (or module bay) latch release on the bottom of the
computer, and then remove the battery from the bay.
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4 Slide the battery into the bay until the latch release clicks.
Running the Dell Diagnostics
Dell provides a number of tools to help you if your computer does not perform as expected.
For information on these help tools, see your User’s Guide.
If you have a computer problem and are unable to access the online User’s Guide, use the
Dell Diagnostics to help you determine the cause of the problem and to help you solve it.
The Diagnostics are on the Drivers and Utilities CD that came with your computer.
NOTE: Run the Diagnostics before you call Dell technical support because the diagnostic tests
provide information you may need when you call.
20 System Information Guide
To start the Diagnostics, perform the following steps:
1 Turn off the computer.
2 Undock the computer if you have it docked.
3 Turn on the computer.
4 Press at the start of the boot routine to access the system setup menu.
NOTE: Write down your current boot sequence in the event you want to restore it after running
the Dell Diagnostics.
Select the following boot sequence and exit the system setup program:
5
• Boot First Device: Diskette Drive
• Boot Second Device: CD/DVD/CD-RW Drive
• Boot Third Device: Internal HDD
6 Insert the Drivers and Utilities CD into the CD drive.
7 Turn the computer off.
8 Turn the computer on. The computer starts and automatically begins to run the Dell
Diagnostics.
9 When you have completed running diagnostics, remove the Drivers and Utilities CD
from the CD drive.
To change the boot sequence, repeat steps 1 through 6, customizing the boot sequence to
fit your needs. Then restart your computer.
When you start the diagnostics, the Dell logo screen appears, followed by a message telling
you that the diagnostics is loading. After the diagnostics loads, the Diagnostics Menu
appears.
To select an option from this menu, highlight the option and press , or press the
key that corresponds to the highlighted letter in the option you choose.
System Information Guide 21
Regulatory Notices
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or
conducted along power or signal leads, that endangers the functioning of a radio navigation
or other safety service or seriously degrades, obstructs, or repeatedly interrupts a licensed
radio communications service. Radio communications services include but are not limited
to AM/FM commercial broadcast, television, cellular services, radar, air-traffic control,
pager, and Personal Communication Services (PCS). These licensed services, along with
unintentional radiators such as digital devices, including computers, contribute to the
electromagnetic environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to
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function properly together in the electronic environment. While this computer has been
designed and determined to be compliant with regulatory agency limits for EMI, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause interference with radio communications services, which can be determined by
turning the equipment off and on, you are encouraged to try to correct the interference by
one or more of the following measures:
• Reorient the receiving antenna.
• Relocate the computer with respect to the receiver.
• Move the computer away from the receiver.
• Plug the computer into a different outlet so that the computer and the receiver are on
different branch circuits.
If necessary, consult a Dell Technical Support representative or an experienced
radio/television technician for additional suggestions.
Dell computers are designed, tested, and classified for their intended electromagnetic
environment. These electromagnetic environment classifications generally refer to the
following harmonized definitions:
• Class A is typically for business or industrial environments.
• Class B is typically for residential environments.
Information Technology Equipment (ITE), including devices, expansion cards, printers,
input/output (I/O) devices, monitors, and so on, that are integrated into or connected to
the computer should match the electromagnetic environment classification of the
computer.
22 System Information Guide
A Notice About Shielded Signal Cables: Use only shielded cables for connecting devices
to any Dell device to reduce the possibility of interference with radio communications
services. Using shielded cables ensures that you maintain the appropriate EMC
classification for the intended environment. For parallel printers, a cable is available from
Dell. If you prefer, you can order a cable from Dell on the World Wide Web at
accessories.us.dell.com/sna/category.asp?category_id=4117.
Most Dell computers are classified for Class B environments. However, the inclusion of
certain options can change the rating of some configurations to Class A. To determine the
electromagnetic classification for your computer or device, refer to the following sections
specific for each regulatory agency. Each section provides country-specific EMC/EMI or
product safety information.
FCC Notices (U.S. Only)
Most Dell computers are classified by the Federal Communications Commission (FCC) as
Class B digital devices. To determine which classification applies to your computer, examine
all FCC registration labels located on the bottom or back panel of your computer, on cardmounting brackets, and on the cards themselves. If any one of the labels carries a Class A
rating, your entire computer is considered to be a Class A digital device. If all labels carry an
FCC Class B rating as distinguished by either an FCC ID number or the FCC logo, ( ),
your computer is considered to be a Class B digital device.
Once you have determined your computer’s FCC classification, read the appropriate FCC
notice. Note that FCC regulations provide that changes or modifications not expressly
approved by Dell could void your authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may
cause undesired operation.
System Information Guide 23
Class A
This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer’s instruction
manual, may cause harmful interference with radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case you will
be required to correct the interference at your own expense.
Class B
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This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the manufacturer’s instruction manual, may cause interference
with radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, you are
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/television technician for help.
The following information is provided on the device or devices covered in this document in
compliance with FCC regulations:
• Model number: PP01L
• Company name:
Dell Computer Corporation
One Dell Way
Round Rock, Texas 78682 USA
512-338-440
24 System Information Guide
Modem Regulatory Information
This equipment complies with Part 68 of the FCC rules. On the bottom of your computer
is a label that contains, among other information, the FCC registration number and ringer
equivalence number (REN) for your equipment. If requested, you must provide this
information to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the
telephone line. Excessive RENs on the telephone line may result in the devices not ringing
in response to an incoming call. In most areas, the sum of all the RENs on your telephone
line should be less than five to ensure proper service from the telephone company. To be
certain of the number of devices that you may connect to a line, as determined by the total
RENs, contact your local telephone company.
The registration jack Universal Service Order Code (USOC) used by this equipment is RJ11C. An FCC compliant telephone cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or premises wiring
using a compatible modular jack that is Part 68 compliant.
This equipment cannot be used on public coin-phone service provided by the telephone
company. Connection to party line service is subject to state tariffs.
There are no user serviceable parts on the modem contained in your computer.
If your telephone equipment causes harm to the telephone network, the telephone
company will notify you in advance that service may be temporarily discontinued. If
advance notice is not practical, the telephone company will notify you as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you believe it is
necessary.
The telephone company may make changes in its facilities, equipment, operations, or
procedures that could affect the operation of this equipment. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
If you experience trouble with this telephone equipment, refer to the chapter titled
"Getting Help" in your User’s Guide or, for some computers, the section titled "Contacting
Dell" in your User’s Guide to find the appropriate telephone number for obtaining customer
assistance. If the equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the problem is resolved.
System Information Guide 25
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device, including fax machines, to send any message unless
such message clearly contains in a margin at the top or bottom of each transmitted page or
on the first page of the transmission, the date and time it is sent, identification of the
business, other entity, or individual sending the message, and the telephone number of the
sending machine or such business, other entity, or individual. The telephone number
provided may not be a 900 number or any other number for which charges exceed local or
long-distance transmission charges.
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Limited Warranties and Return Policy
Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year,
three-year, or four-year limited warranty. To determine which warranty came with your hardware product(s), see
your packing slip or invoice. The following sections describe the limited warranties and return policy for the U.S.,
the limited warranties and return policy for Canada, the manufacturer guarantee for Latin America and the
Caribbean, and the Intel
Limited Warranty for Dell-Branded Hardware Products (U.S. Only)
What is covered by this limited warranty?
This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dellbranded hardware products, including Dell-branded peripheral products.
What is not covered by this limited warranty?
This limited warranty does not cover:
• Software, including the operating system and software added to the Dell-branded hardware products
through our factory-integration system, third-party software, or the reloading of software
• Non-Dell-branded and Solution Provider Direct products and accessories
• Problems that result from:
– External causes such as accident, abuse, misuse, or problems with electrical power
– Servicing not authorized by Dell
– Usage that is not in accordance with product instructions
– Failure to follow the product instructions or failure to perform preventive maintenance
– Problems caused by using accessories, parts, or components not supplied by Dell
• Products with missing or altered Service Tags or serial numbers
• Products for which Dell has not received payment
®
Pentium® and Celeron® warranty for the U.S. and Canada.
26 System Information Guide
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S
RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR
AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD
REFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR
IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS
LIMITATION MAY NOT APPLY TO YOU.
WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, ANY LIABILTY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR
PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR
LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE
SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO
YOU.
How long does this limited warranty last?
This limited warranty lasts for the time period indicated on your packing slip or invoice, except that the limited
warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded
projectors lasts only 90 days. The limited warranty begins on the date of the packing slip or invoice. The warranty
period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of
limited warranties, at its discretion, but any changes will not be retroactive.
System Information Guide 27
What do I do if I need warranty service?
Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your
Dell Service Tag or order number available.
Individual Home Consumers: U.S. Only
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through
an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
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Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value-Added Resellers
(VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory
What will Dell do?
During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90
days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dellbranded hardware products returned to us that prove to be defective in materials or workmanship. If we are not
able to repair the product, we will replace it with a comparable product that is new or refurbished.
When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or
replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in
the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product
to you freight collect.
If we determine that the product is not covered under this warranty, we will notify you and inform you of service
alternatives that are available to you on a fee basis.
NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other
storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable
media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or
personal information; lost or corrupted data; or damaged or lost removable media.
1-888-363-5150
28 System Information Guide
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