Dell C17TF User Manual

Dell Precision Tower 3620 Owner's Manual

Regulatory Model: D13M Regulatory Type: D13M002

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

intellectual property laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

2015 - 10

Rev. A00

Contents

1 Working on Your Computer................................................................................5

Before Working Inside Your Computer................................................................................................ 5

Turning Off Your Computer..................................................................................................................6

After Working Inside Your Computer................................................................................................... 7

2 Removing and Installing Components............................................................. 8

Recommended Tools............................................................................................................................8

Removing the Cover............................................................................................................................. 8

Installing the Cover............................................................................................................................... 8

Removing the Front Bezel.....................................................................................................................9

Installing the Front Bezel.......................................................................................................................9

Removing the Hard Drive......................................................................................................................9

Installing the Hard Drive......................................................................................................................10

Removing the Optical Drive................................................................................................................10

Installing the Optical Drive.................................................................................................................. 11

Removing the Intrusion Switch...........................................................................................................12

Installing the Intrusion Switch.............................................................................................................12

Removing the Memory........................................................................................................................12

Installing the Memory..........................................................................................................................13

Removing the PCIe SSD Card............................................................................................................. 13

Installing the PCIe SSD Card............................................................................................................... 13

Removing the Power Supply...............................................................................................................15

Installing the Power Supply.................................................................................................................16

Removing the Input/Output (I/O) Panel.............................................................................................16

Installing the Input/Output (I/O) Panel............................................................................................... 17

Removing the Speaker.........................................................................................................................17

Installing the Speaker.......................................................................................................................... 18

Removing the Expansion Card............................................................................................................18

Installing the Expansion Card..............................................................................................................19

Removing the System Fan...................................................................................................................19

Installing the System Fan.................................................................................................................... 20

Removing the Heatsink Assembly......................................................................................................20

Installing the Heatsink Assembly.........................................................................................................21

Removing the System Board...............................................................................................................21

Installing the System Board................................................................................................................ 22

System Board Components................................................................................................................23

3 Using The System Setup Program And Boot Manager................................ 25

Boot Sequence....................................................................................................................................25

Navigation Keys...................................................................................................................................26

System Setup Options.........................................................................................................................26

Updating the BIOS ..............................................................................................................................34

Jumper Settings.................................................................................................................................. 35

System and Setup Password...............................................................................................................35

Assigning a System Password and Setup Password.................................................................... 36

Deleting or Changing an Existing System and/or Setup Password.............................................36

Disabling a System Password........................................................................................................37

Diagnostics.......................................................................................................................................... 37

Enhanced Pre-Boot System Assessment (ePSA) Diagnostics......................................................37

Troubleshooting Your Computer.......................................................................................................38

Power LED Diagnostics.................................................................................................................38

Beep Code.....................................................................................................................................39

Error Messages.............................................................................................................................. 39

4 Specifications......................................................................................................44

5 Contacting Dell...................................................................................................50

Working on Your Computer

Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:

• You have read the safety information that shipped with your computer.

• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.

WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the computer.

CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.

NOTE: The color of your computer and certain components may appear differently than shown in this document.

www.dell.com/regulatory_compliance

To avoid damaging your computer, perform the following steps before you begin working inside the computer.

1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.

2. Turn off your computer (see Turning Off Your Computer).

CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.

3. Disconnect all network cables from the computer.

4. Disconnect your computer and all attached devices from their electrical outlets.

5. Press and hold the power button while the computer is unplugged to ground the system board.

6. Remove the cover.

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.

Turning Off Your Computer

CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.

1. Shut down the operating system:

• In Windows 10:

1. Click or touch Start .

2. Click the and then click Shut down.

• In Windows 8:

– Using a touch-enabled device:

a. Swipe in from the right edge of the screen, opening the Charms menu and select

Settings.

b. Click the and then click Shut down

– Using a mouse:

a. Point to upper-right corner of the screen and click Settings.

b. Click the and click Shut down.

• In Windows 7:

1. Click Start .

2. Click Shut Down.

1. Click Start .

2. Click the arrow in the lower-right corner of the Start menu as shown below, and then click

Shut Down..

2. Ensure that the computer and all attached devices are turned off. If your computer and attached

devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

After Working Inside Your Computer

After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer.

1. Replace the cover.

CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

2. Connect any telephone or network cables to your computer.

3. Connect your computer and all attached devices to their electrical outlets.

4. Turn on your computer.

5. If required, verify that the computer works correctly by running the Dell Diagnostics.

Removing and Installing Components

This section provides detailed information on how to remove or install the components from your computer.

Recommended Tools

The procedures in this document may require the following tools:

• Small flat-blade screwdriver

• Phillips screwdriver

• Small plastic scribe

Removing the Cover

1. Follow the procedures in Before Working Inside Your Computer.

2. Pull up the cover release latch and lift the cover upwards to remove it from the computer.

Installing the Cover

1. Align the cover along its tabs on the chassis of the computer.

2. Press down on the cover till it clicks into place.

3. Follow the procedures in After Working Inside Your Computer.

Removing the Front Bezel

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Perform the following steps

a. Pry the front bezel retention clips away from the chassis [1]. b. Slide the bezel away from the computer [2]. c. Rotate and lift the front bezel away from the computer to release the hooks on the opposite edge

of the bezel from the chassis [3].

Installing the Front Bezel

1. Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front.

2. Rotate the bezel toward the computer to engage the front-bezel retention clips until they click into

place.

3. Install the cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Hard Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Disconnect the data cable and the power cable from the back of the hard drive. Press the blue

securing-bracket tabs inwards and lift the hard-drive bracket out of the hard-drive bay.

4. Flex the hard-drive bracket and remove the hard drive from the hard-drive bracket.

Installing the Hard Drive

1. Insert the hard drive into the hard-drive bracket.

2. Press the securing brackets inward and slide the hard-drive bracket into the bay.

3. Connect the data cable and the power cable to the back of the hard-drive.

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Optical Drive

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove:

a. cover b. front bezel

3. Disconnect the data cable and the power cable from the back of the optical drive.

4. Perform the following steps:

a. Slide and hold the optical-drive latch to unlock the optical drive [1]. b. Remove the optical-drive from the computer [2].

5. Repeat steps 3 and 4 to remove the second optical drive (if available).

Installing the Optical Drive

1. Push the optical drive from the front toward the back of the computer till it is secured by the optical-

drive latch.

2. Connect the data cable and power cable to the back of the optical drive.

3. Install:

a. front bezel b. cover

4. Follow the procedures in After Working Inside Your Computer.

Removing the Intrusion Switch

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Perform the following steps:

a. Disconnect the intrusion-switch cable from the system board [1], [2]. b. Slide the intrusion switch toward the bottom of the chassis and remove it from the computer [3],

[4].

Installing the Intrusion Switch

1. Insert the intrusion switch into its place in the chassis rear and slide it towards the top to secure it.

2. Connect the intrusion cable to the system board.

3. Install the cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the Memory

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Press down on the memory retaining tabs on each side of the memory modules, and lift the memory

modules out of the connectors on the system board.

Installing the Memory

1. Align the notch on the memory-card with the tab in the system-board connector.

2. Press down on the memory module until the release tabs spring back to secure them in place.

3. Install the cover.

4. Follow the procedures in After Working Inside Your Computer.

Removing the PCIe SSD Card

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Remove the screw that secures the PCIe SSD card..

4. Slide and lift the PCIe SSD card from the computer.

5. Lift the thermal pad from the system board.

Installing the PCIe SSD Card

Out of Box:

1. PCIe SSD card

2. Thermal Pad

3. Screw

1. Remove the blue adhesive tape from the thermal pad.

2. Place the thermal pad on the system board and remove the white adhesive tape [1,2].

3. Slide the PCIe SSD card into the slot and tighten the screw to secure it [12].

4. Install the cover.

5. Follow the procedures in After Working Inside Your Computer.

Removing the Power Supply

1. Follow the procedures in Before Working Inside Your Computer.

2. Remove the cover.

3. Disconnect the 4-pin power cables from the system board and release the cable from the tab.

Unroute the power cable [1,2,3].

4. Perform the following steps:

a. Remove the screws that secure the power supply to the back of the computer [1]. b. Push in on the blue release tab beside the power supply [2]. c. Slide the power supply towards the front of the computer [3]. d. Lift and remove the power supply out of the computer [4].

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