Dell 120, 1550 User Manual
Preface
This guide is intended for anyone who wants to upgrade or troubleshoot a Dell
PowerEdge 1550 or Dell PowerApp 120system.Before calling Dell for technical assistance, follow the recommended procedure(s) in this guide to solve most hardware
and software problems yourself.
• Chapter 1, “Introduction” — Overview of the system's service features.
• Chapter 2, “Checking the Basics”— Initial checks and proceduresused to solve
basic system problems and information on m ore detailed troubleshooting procedures to solve more complex problems.
• Chapter 3, “Messages and Codes” — System messages, systembeep codes,
warning messages, diagnosticsmessages, alert log messages, and small computer system interface (SCSI) hard-disk drive indicator codes.
• Chapter 4, “Finding Software Solutions” — Software-related problems or prob-
lems after testing the system's hardware.
• Chapter 5, “Running the Del l Diagnostics” — Hardware-related problems.
• Chapter 6, “Checkingthe Equipment,”and Chapter 7, “CheckingInsidethe Com-
puter” — Troubleshooting procedures for equipment connected to the input/
output(I/O)panel of the systemand components inside the system,respectively.
“Checking Inside the Computer” also provides informationon removingt he computer cover.
• Chapter 8, “Installing SystemBoard O ptions”—Installationor removalof system
components, such as memory modules, microprocessors, expansion cards, and
SCSI devices.
• Chapter 9, “Installing Hard-Disk Drives” — Installation or removal of hard-disk
drives, CD-ROM drive, and diskette drive.
• Chapter 10, “Getting Help” — Help tools Dell provides to assist with system
problemsand explanations on how and when to call Dell for technicalassistance.
• Appendix A, “Jumpers and Connectors” — Jumper settings to change when
troubleshooting the system or adding internal options. Figures and tables
describingthe system board and SCSI backplaneboard connectors.
• “Abbreviations and Acronyms”— Abbreviationsand acronyms used throughout
this guide and in other Dell documentation for the system.
v
Other Documentation You May Need
In addition to this
ing documentation:
•
Dell PowerEdge 1550 User's Guide
•
Dell PowerApp 120 User’s Guide (on-line only)
Each of these books describes system features and technical specifications,
installing and configuring SCSI device drivers, and the System Setup program.
You may also have one or more of the following documents.
NOTE: Documentation updates are sometimes included with the system to describe
changes to the system or software. Always read these updates before consulting any
other documentation because the updates often contain information that supersedes
the information in the other documents.
Installationand Troubleshooting Guide
, you might need the follow-
• Operating system documentation is included with the system if you ordered the
operating system software from Dell. This documentation describes how to
install (if necessary), configure, and use the operating system software.
• Documentation is included with any options you purchase separately from the
system. Thisdocumentation includesinformation that you need to configure and
install these options in your Dell system.
• The Dell OpenManage software documentation, which describes the features,
requirements, installation, and basic operation of this optional server managementsoftware.
• Technical information files—sometimes called “readme” files—may be installed
on the hard-disk drive to provide last-minute updates about technical changes to
the system or advanced technical referencematerial intended for experienced
users or technicians.
Typographical Conventions
The followinglist defines (where appropriate) and illustrates typographical conventions used as visual cues for specific elements of text throughout this document:
•
Interface components
and selections, and other options that appear on the monitor screen or display.
They are presented in bold.
Example: ClickOK.
•
Keycaps
angle brackets.
Example: <Enter>
•
Key combinations
wise indicated) to perform a single function.
Example: <Ctrl><Alt><Enter>
vi
are labels that appear on the keyson a keyboard. They are enclosed in
are window titles, button and icon names, menu names
are series of keys to be pressed simultaneously (unless other-
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