COMPRO IP540, IP540P User Manual

IP540/IP540P

IP540(P) User’s Manual

Copyright © 2001-2010. Compro Technology, Inc. No part of this document
may be copied or reproduced in any form or by any means without the prior
written consent of Compro Technology, Inc.

Compro, VideoMate, Poladyne, Play with Power, and the Compro logo are
trademarks of Compro Technology, Inc. Other names and marks are
trademarks of their respective owners.

COMPRO makes no warranties with respect to this documentation and
disclaims any implied warranties of merchantability, quality, or fitness for any
particular purpose. The information in this document is subject to change
without notice. COMPRO reserves the right to make revisions to this
publication without obligation to notify any person or entity of any such
changes.

Compro Technology, Inc.

www.comprousa.com
Tel. [phone], Fax [phone]
4/F, No.12, Alley 6, Lane 45, Pao Shin Road Hsintein City, Taipei, Taiwan.

Support e-mail: [e-mail]

IP540(P) User’s Manual

Table of Contents

Important Safety Notice............................................................................... 4

Product Overview ........................................................................................ 5

Package Contents ....................................................................................... 5

Product Description ..................................................................................... 6

Key Features .............................................................................................. 7

Specifications .............................................................................................. 8

System Requirements ................................................................................. 9

Hardware Installation ................................................................................ 10

Hardware Overview (Name of Each Part) ................................................. 10

Connect Your IP Camera .......................................................................... 11

Wireless Connection ................................................................................. 12

Mounting on the Wall or Ceiling ............................................................... 14

Software Installation .................................................................................. 15

Controls the IP camera in Internet Explorer .............................................. 29

Configuring the IP camera ........................................................................ 32

Access the IP Camera via iPhone/mobile device .................................... 49

Access the IP Camera via 3GPP Mobile Phone ....................................... 50

The Internet Setting ................................................................................... 51

DDNS Setup and Port Forwarding ............................................................ 52

Firmware Update........................................................................................ 56

Troubleshooting ........................................................................................ 57

Initial Hardware / Software Setup .............................................................. 57

Trouble with the ActiveX Client ................................................................. 59

Remote Viewing via Internet Explorer ....................................................... 62

IP540(P) User’s Manual

Important Safety Notice

Please follow the steps below to protect your IP camera:

 Please place the IP camera on a level surface and out of direct sun shine.
 Please keep the IP camera inside house and away from water, dust,

humidity or magnetic products.

 Please do not drop the IP Camera body to the floor; it may cause the

damage to main parts.

 Please do not disassemble or remodel the product, it may cause damage

or fire.

 Do not shake, move or disturb the IP camera when it is in operation, as

such actions may result in the malfunction of the device.

 Power off the IP Camera as soon as it is found smoking or smelt unusual.

 Please do not place the IP Camera around the heat sources, such as

television or microwave oven.

Please do not rotate your IP camera by hand. It may cause the damage of the
IP camera.

IP540(P) User’s Manual

Product Overview

Package Contents

Please check the package contents on your hand, if anything is missing,
please do not hesitate to contact with your local distributor.

Please do not use the adaptor that not from Compro technology, it may cause
damage of your IP camera.

IP540(P)

Network Camera

RJ-45 LAN

Cable

Power Adaptor

(12V, 2A)

Installation CD

Installation Guide

Screw for Ceiling Mount x 3

Screw Mount x 3

Camera pad x4

Wall plate

Power Cable

IP540(P) User’s Manual

Product Description

Compro IP540(P) camera series offers an advance 340-degree panning with
100-degree tilting mechanical design for continuous movement, ideal for live
monitoring locations need to follow a person or objects such as home,
warehouse, small business or restaurant lobby area.

Pan/Tilt with 10X digital zoom

IP540(P) delivers simultaneous H.264 and MPEG-4 or MJPEG video stream,
together with high performance megapixel sensor allowing for optimization in
image quality and network bandwidth. The camera provides 30 preset
positions and 1 preset sequence to monitor specific areas. Provided with
digital zoom feature, users can magnify any area on the real-time video
display by a maximum factor of 10

Day & Night Support for Any Lighting Condition

IP540(P) features an unique design of its class integrating a professional class
of light sensor IR solution for 24 hours 7 days surveillance under any lighting
condition. A light sensor will turn on an array of IR LEDs to illuminate the
scene automatically when the lighting condition is dark for image clarity and
switch off the IR LEDs when the lighting condition turns normal.

Two-way Audio Support

IP540(P) provides two-way audio support of a build-in microphone with an
audio jack for external speaker, allowing remote listening of the area via direct
voice communication or pre-recorder audio clips.

Easy Wireless Network Installation

802.11 b/g/n wireless LAN is supported via the WL150 USB upgrade module
with a simple and easy wireless installation process. (Optional Accessory)

Total Surveillance Solution for Home and Business

IP540(P) bundles a full range of applications to provide an intelligent
surveillance total solution - iWizard is a smart installer to turn the complicated
network camera installation to a simple and fast process; WebVUer is an
intuitive IE based video management software includes all the key features for
trouble-free monitoring home surveillance; ComproView is a powerful feature
rich 32 channels professional grade multi-camera video management solution
for business surveillance.

IP540(P) User’s Manual

PTZ I/O Alarm Expansion Box (Optional)

IP540(P) provides up to 6 alarm Inputs/Outputs function with an optional PTZ
I/O Alarm Expansion Box.

Power over Ethernet (PoE)

The Power-over-Ethernet technology is now supported. PoE technology
allows network camera to harness electrical power over Ethernet cable while
using it to carry data in/out of the camera, eliminating the need for a power
cable and adaptor when AC power outlet is not available or inconvenient on
site. *Note: only applicable to models containing P designation.

Key Features

 1/3" CMOS progressive scan sensor
 Pan, Tilt, 10x digital zoom

(Pan of 340 degrees, Tilt of 100 degrees)

 Day and night functionality with mechanical IR cut filter switching
 Built-in IR LEDs x12
 Supports real-time H.264, MPEG-4 and MJPEG compression (Triple

Codec)

 Supports dual streams simultaneously
 Image frame rate is up to 30 frames per second at 640x480 resolution
 Smart motion detection
 Two way audio with built-in MIC (External speaker not supplied)
 Support UPnP (Universal plug and play)
 Support 10/100 802.3/Ethernet
 Optional 802.11b/g/n WLAN upgrade module
 Supports local storage (MicroSD/SDHC)
 Easy to Install with IP Cam Wizard
 Remote Monitoring from 3GPP Mobile
 Bundle with powerful 32-channel IP video management software ---

ComproView

 Optional Digital I/O box for External Sensor and Alarm (3 In/3 Out)
 Supports Power-over-Ethernet (540P only)

IP540(P) User’s Manual

Specifications

Image Sensor

1/3" CMOS sensor

Lens

 Focal Length: 4.0 mm
 Max Aperture Ratio: F1.5
 Fixed iris

Pan range

-170° ~ +170° total of 340 degree

Tilt Range

-10° ~ +90° total of 100 degree

Max Speed

Pan 90°/Sec., Tilt 70°/Sec.

Zoom

10x digital zoom

Angle of View

60° horizontal

Focusing Range

0.5m ~ INF

Minimum
Illumination

 IR Mode: 0 lux; using built-in IR light in darkness

up to 15m

 Color Mode: 1.0 lux

Shutter Time

1/5 ~ 1/16000 Sec

Video
Compression

 H.264 (MPEG-4 Par t10)
 Motion JPEG
 MPEG-4 Part 2

Resolutions

160x120, 320 x 240, 640 x 480, 1280 x 1024

Frame Rate

 Up to 30 frames at 640 x 480
 Up to15 frames at 1280 x 1024

Video Streaming

Dual H.264, MJPEG or MPEG-4 video streams

Image Settings

 Adjustable image size and quality
 AGC, AWB, AES
 Configurable brightness, saturation and

sharpness

Audio
Communication

Two-way audio with built-in MIC
(S/N ratio 58 dB, 50-10000hz )

Audio
compression

G.711 PCM 64Kbit/sec

Audio input /
output

MIC input / Audio out
Security

User ID / Password protection

Supported

DDNS (iDDNS) / PPPoE / HTTP Server / DHCP

IP540(P) User’s Manual

Protocols

Client /NTP Client /DNS Client / FTP Client / SMTP
Client / ARP / ICMP/IPV4/ UDP / TCP/IP

Firmware

 Support UPnP
 Support online firmware update

ComproView

 Multiple channel management
 iDDNS service for dynamic IP and desktop

shortcut creation

 Recording search and playback
 Scheduled and event driven management
 Smart Detection

Internet Explorer
(ActiveX)

 Monitor the current condition of the monitor area

via Internet Explorer

 Capture a still image and save it in JPG format on

PC

 Alarm and event management: FTP, I/O alarm,

server notification and email

Supported devices

 PC, Laptop, Nettop, MID with IE/ActiveX support.
 Mobile phone, iPhone/iPod, PDA support in

MJPEG mode.

MJPEG Mode

Viewing of camera image via phone browsers

3GPP Mode

Viewing of camera image via 3G phones
(3GPP Streaming)

Operating
Condition

5 °C ~ 40 °C
Power Supply

PoE (802.3af PoE Class3) for 540P, DC 12V/2A

Dimensions

105 x 125.5 x 128.6 mm

System Requirements

 Computer with 1.7GHz processor and 512 MB memory or above
 Supported Operating Systems : Windows XP SP3, Vista SP1, Windows 7

x86/x64

 Supported Web Browsers (ActiveX): Internet Explorer 6 or later

IP540(P) User’s Manual

Hardware Installation

Hardware Overview (Name of Each Part)

Lens

IP Lamp

Light Sensor

IP Lamp

Microphone

LED

Wireless
Adaptor
Connector
(USB type)

LAN

MicroSD/SDHC Card

Microphon
e Input

Power

Audio Output

I/O Box Connector

Reset Button

IP540(P) User’s Manual

Connect Your IP Camera

The picture below shows the basic connection of IP540 camera:

1. LAN cable from hub/router to PC: If your LAN cable from PC has been
connected to the Cable/ADSL MODEM before, please re-connect it to the
LAN port of your hub/router.

2. LAN port on camera: Using the bundled RJ-45 LAN cable to connect IP
camera with the LAN port of your hub/router.

3. Wireless adaptor (Optional accessory): If you have purchase the
Compro USB wireless adaptor for wireless connection upgrade, please
plug it into the USB port of IP camera for wireless reception.

4. Power: Attach the power adaptor to the camera’s power socket and
connect it to the power outlet.

Please do not use the power adaptor that not from Compro Technology in the
IP camera.

IP540(P) User’s Manual

Connect Your Camera with PoE Feature

The illustrations below show how to set up your PoE-capable camera.

Connecting to a
PoE-capable LAN
switch

Connecting to a LAN switch
through a midspan

IP540(P) User’s Manual

Wireless Connection

With the IP540(P) wireless adaptor, you also have the option of using the
wireless connection method. Please keep in mind that you can only have one
active connection only, via LAN or wireless.

If user connects the IP camera on the intranet, then the same group of user
can share that IP camera to use. Please ensure that the wireless adaptor had
been securely fastened, otherwise it could lead to unstable connection.

1. The operation of the IP540(P) wireless network may be interfered should
there be other 2.4GHz devices working in the vicinity, e.g. microwave oven,
digital cordless camera, etc. You may experience slow frame rate or drops
in connection; up on such situation, we suggest that you try to move the IP
camera around the area or try to shut off other appliances.

2. Since wireless cameras cause interferences during transmission, you may
encounter erratic behaviors when there are more than 10x operating in
close proximity.

3. The default wireless connection method is via 802.11n standard and you
should experience a stable connection of up to 20 meters between the
access point and the camera unit. Your wireless performance may vary
depending on the operating environment, building material, etc.

IP540(P) User’s Manual

Mounting on the Wall or Ceiling

Tighten the ceiling plate with screws

Put the IP camera on the ceiling plate

Insert the fasten bracket into the camera

Make sure the fasten bracket is complete
insert to the camera

Push the fasten bracket to the right side

Use screwdriver to tighten the screw on the
fasten bracket.

IP540(P) User’s Manual

Software Installation

Before Compro software installation, user has to make sure the IP Camera is
beside you. The wizard of ComproView Installer on the installation CD will help
you to step-by-step install IP camera hardware and software on your system.

1. Insert the Compro software
installation CD to CD-ROM drive,
the installer will automatic start for
installation, please select the
display language at first.

2. Please click “IP Camera Setup”
and select IP540 / IP540P to install
your IP camera. Also, you can
select other icons to open the
related documents, browse CD
contents, or exit.

3. Step1: Connect your camera as the
picture shown, or you can click to
watch the tutorial video. After
connect all the network and power
cables, please click “Next”.

If you already connect your IP
camera cables, you can skip this
step and click “Next” to continue.

IP540(P) User’s Manual

4. Check the LED light of IP camera is
working properly. And click “Next” to
searching your camera.

5. If you see the Windows Security Alert
while searching your camera, please
click “Unblock”.

6. Step2: The wizard will search all the
available cameras from your local
network.

7. You can select your camera from the
list on the left side, and it will display
video live view and camera
information on the right side.
(You can double check the device
name with the MAC ID, the MAC ID
will be print in the serial number
sticker on the back side of IP camera
or in the package box)

IP540(P) User’s Manual

8. Step3: We recommend you input
the new password to protect your
system. Or you can click “Next” to
pass this process.
(The default password is “admin”)

9. Please check the camera name, date
and time settings.

10. Select your IP address configuration

by DHCP (Obtain IP address
automatically) or you can manually
input IP address information, allows
iWizard to auto configuration your
firewall, setup connection port, and
frequency of your local power.

11. Select the orientation of your IP

camera in Standard Position or
Ceiling Mount.

IP540(P) User’s Manual

12. Step4: If you already connect the

Compro wireless adaptor on your IP
camera, please click “Yes” and it will
search for the available SSID of
wireless AP/router, please select the
AP/router you want.

13. (For Wireless connection only.) Select

the encryption method and input
passphrase, then select the IP
address configuration.

14. Step5: If you want to use iDDNS

service, please click “Yes” and input
the address name you desire, then
click “Check Availability” to check
the input address name is not being
used by others. When it successes,
you can click “Create Shortcut” to
create the shortcut on your desktop
for more convenient use.

IP540(P) User’s Manual

The iDDNS is a free DDNS (Dynamic Domain Name Service) service from
Compro. If you are using floating IP, you need to apply the DDNS service to
create a hostname that points to your home or office IP address, and provides
easy-to-remember URL for quick access in anytime, anywhere. After
succeeded create the iDDNS address name, you only need to using http://xxx
(input by yourself).iddns.org to access your IP camera from browser.

If your local LAN and router have setup firewall to prevent attack from outside,
you have to setup the http port from your router.
For example, if you are setting the http port “2001” for your IP camera, your IP
camera address will be
http://xxx (input by yourself).iddns.org:2001

15. Step6: Here will display the old and

new settings, if ok, please click “Next”,
or click ”Previous” back to previous
settings.

16. Step7: System will save and reload

the new settings on your camera.

IP540(P) User’s Manual

17. Step8: The iWizard will running
network diagnostics on your network
settings and warning the inappropriate
settings. (In the picture below shows
the RTSP port is not correct setup, you
have to setup the same port as your
router for using the RTSP service.)

18. Step9: You can click the link on the

screen to direct access the web page
of your IP camera, and if you want to
setup another IP camera, please click
“Yes”, or click “No” to install the
ComproView software.

19. You can click “Install ComproView”
to install ComproView software on
your system or you can click “Main
Menu” to exit installation.

20. Select your language for

ComproView software installation.