Clockaudio TIM-1000 User Manual
User Guide
TIM-1000
(Tracking Intelligent Microphone)
Thank you for purchasing a Clockaudio product. We are confident that this product will give
you many years of trouble free operation.
As part of Clockaudio’s continual ongoing programme of product development,
improvements to the existing TIM-1000 microphone range may be made to further increase
the already excellent reliability and functionality.
Note: Where necessary, instructions are also provided in Canadian French.
Copyright
© Copyright 2019 Clockaudio Ltd. All rights reserved.
Audinate®, the Audinate logo and Dante® are registered trademarks of Audinate Pty Ltd.
Disclaimer
This User Guide is written for users of the TIM-1000 Intelligent Tracking Microphone, to assist in
installation and operation. It is not intended to be a detailed source of information.
No part of this document may be reproduced in any form without the written permission of the
copyright owner.
The contents of this document are subject to revision without notice due to continued progress in
methodology, design and manufacturing. Clockaudio shall have no liability for any error or damage
of any kind resulting from the use of this document.
V1.2 2019-06
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READ ME FIRST – SAFETY INSTRUCTIONS
Please ensure that the following safety instructions are followed. If the product is reissued to another
party, please ensure that this document is provided.
1. Ensure that all warnings and important notes are adhered to;
2. Follow all instructions carefully;
3. If the unit needs to be cleaned, only use dry cloth; the unit is not waterproof;
4. There may be a risk of fire if the unit is exposed to dripping or running water or other liquids;
5. Do not install in a totally confined area where there is no air movement over the back of the unit;
6. Do not install the product near heat sources such as radiators, stoves, etc…;
7. Only use the attachments supplied, specified or recommended by Clockaudio.
Assurez-vous que les instructions de sécurité suivantes sont suivies. Si le produit est réédité
à une autre partie, assurez-vous que ce document est fourni.
1. Assurez-vous que toutes les mises en garde et notes importantes sont respectées.
2. Suivez toutes les instructions attentivement.
3. Si l’unité doit être nettoyée, utilisez uniquement un chiffon sec. L’appareil n’est pas
étanche.
4. Il peut y avoir un risque d’incendie si l’appareil est exposé à des gouttes d’eau, à de l’eau
courante ou à tout autre liquide.
5. N’installez pas le produit dans une zone totalement confinée où l’air ne circule pas à
l’arrière de l’appareil.
6. N’installez pas le produit à proximité de sources de chaleur telles que radiateurs,
cuisinières, etc.
7. Utilisez uniquement les pièces jointes fournies, spécifiées ou recommandées par
Clockaudio.
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Warning!
Do not remove the covers as there is sensitive equipment inside. Only Clockaudio Ltd or its approved
service engineers are permitted to service this equipment. There are no user serviceable parts inside.
Attention!
Ne retirez pas les couvercles, car il y a du matériel sensible à l’intérieur. Seul Clockaudio Ltée
ou ses techniciens agréés sont autorisés à entretenir cet équipement. Le produit ne contient
aucune pièce réparable par l’utilisateur.
Caution!
Unauthorised maintenance, repair or the use of non-approved replacements may affect the
equipment specification and invalidate any warranties.
Mise en garde!
Un entretien non autorisé, des réparations ou l’utilisation de pièces de rechange non
approuvées peuvent affecter les spécifications de l’équipement et invalider les garanties.
Equipment covered by this User Guide.
This User Guide covers the TIM-1000 Intelligent Tracking Microphone. The product is specifically
designed for use in board rooms, huddle rooms or other enclosed meeting room spaces.
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Contents
1 Overview ......................................................................................................................................... 1
2 Package Contents ............................................................................................................................ 2
2.1 Contents of the TIM-1000-CM (Ceiling Mount version) ......................................................... 2
2.2 Contents of TIM-1000-PM (Pole Mount version) ................................................................... 3
3 Installation ...................................................................................................................................... 4
3.1 Ceiling tile mount installation ................................................................................................. 4
3.2 Pole mount installation ........................................................................................................... 6
3.3 Connecting to TIM-1000 ......................................................................................................... 9
3.4 Adding additional units ........................................................................................................... 9
3.5 Coverage Area ......................................................................................................................... 9
3.6 Uninstallation of TIM-1000 ................................................................................................... 10
3.6.1 Uninstallation of TIM-1000 Ceiling Mount ................................................................... 10
3.6.2 Uninstallation of TIM-1000 Pole Mount ....................................................................... 11
3.7 TIM-1000 Power up sequence .............................................................................................. 12
4 Feature Description....................................................................................................................... 13
5 Understanding the GUI and Features ........................................................................................... 14
5.1 Passwords ............................................................................................................................. 14
5.2 Home Tab .............................................................................................................................. 15
5.2.1 Tracking ......................................................................................................................... 15
5.2.2 Noise Suppression ......................................................................................................... 15
5.2.3 APT (Adaptive Proximity Tracking) ................................................................................ 15
5.2.4 Light Ring ....................................................................................................................... 16
5.2.5 EQ settings .................................................................................................................... 17
5.3 Advanced Tab ........................................................................................................................ 17
5.3.1 Device setup .................................................................................................................. 17
5.3.2 Control network IP settings .......................................................................................... 17
5.3.3 Dante Settings ............................................................................................................... 17
5.3.4 Time settings ................................................................................................................. 17
5.3.5 Software upgrade .......................................................................................................... 18
5.3.6 Advanced controls ........................................................................................................ 18
5.4 Password Reset via GUI......................................................................................................... 19
6 TIM-1000 Physical connections .................................................................................................... 20
6.1 RJ45 Port Connections .......................................................................................................... 20
6.2 Factory Defaults Reset Switch............................................................................................... 20
7 Configuring TIM-1000 ................................................................................................................... 21
7.1 Additional TIM-1000 configuration ....................................................................................... 22
7.2 Configuring TIM-1000 on Dante networks ........................................................................... 22
8 Troubleshooting ............................................................................................................................ 23
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9 Factory Configuration ................................................................................................................... 24
10 Specifications ................................................................................................................................ 25
11 Programming using UDP commands ............................................................................................ 26
11.1 ID (Identify Unit) ................................................................................................................... 27
11.2 FU (Find Unit) ........................................................................................................................ 27
11.3 VERSION (Version) ................................................................................................................ 28
11.4 DEFAULTS (Defaults) ............................................................................................................. 28
11.5 STS (Set TS State) .................................................................................................................. 29
11.6 GTS (Get TS Status) ............................................................................................................... 29
11.7 STSB (Set TS Brightness) ........................................................................................................ 30
11.8 GTSB (Get TS Brightness) ...................................................................................................... 30
11.9 SRGB (Set RGB State) ............................................................................................................ 31
11.10 GRGB (Get RGB State) ........................................................................................................... 31
11.11 APT (Set APT) ........................................................................................................................ 32
11.12 TRACKING (Tracking Mode) .................................................................................................. 32
11.13 EQ (EQ Settings) .................................................................................................................... 33
11.14 NOISESUP (Noise Suppression) ............................................................................................. 33
12 Product Warranty ......................................................................................................................... 34
13 Product Disposal ........................................................................................................................... 35
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1 Overview
The Tracking Intelligent Microphone (TIM) breaks the mould for ceiling microphones. Designed for
use in AV conference and huddle room applications, TIM-1000 provides unparalleled performance.
With automatic tracking of participants within the meeting room, TIM-1000 unshackles them to
freely move around the room. Introducing the unique Adaptive Proximity Tracking (APT) technology,
and noise suppression, TIM-1000 captures and delivers the best possible sound. With seamless
integration into DANTE network and integration with other third party controllers, makes TIM-1000
an ideal choice for any conferencing applications.
Designed from the ground up and integrating seamlessly with Dante and AES67 networks, third party
controllers, TIM-1000 offers a host of unique features that allows deployment flexibility and
configurability using an intuitive GUI.
Major functionality introduced within TIM-1000 includes:
Tracks meeting participants within the room
APT technology for best possible sound output
Eliminates unwanted steady state noise e.g. air conditioning, projectors
User selectable colours for the LED ring
Built-in equalizer
Supports DANTE and AES 67
GUI through standard Web browser
Powered over Ethernet (PoE)
Separate control and data paths for added security
API commands via UDP
Easy setup and install
Available in 2 formats, TIM-1000 is suitable for all conference/huddle room applications:
TIM-1000-CM (Ceiling mount)
TIM-1000-PM (Pole mount)
Note: Neither TIM-1000-CM or TIM-1000-PM are suitable for installations in Plenum spaces.
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2 Package Contents
TIM-1000 cable
TIM-1000 top
TIM-1000 trim ring
TIM-1000 bottom
Contents of Carton
TIM-1000 template
2.1 Contents of the TIM-1000-CM (Ceiling Mount version)
The Ceiling Mount version of TIM-1000 comes in a single carton. This user guide and cardboard
template for cutting hole in ceiling (not shown below) are also located in this carton.
for ceiling hole
packaging foam cover
safety harness
TIM-1000 product
packaging foam
cover
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2.2 Contents of TIM-1000-PM (Pole Mount version)
TIM-1000 metal bracket
TIM-1000 top
TIM-1000 trim ring
TIM-1000 product
TIM-1000 bottom
cover
Contents of Carton #2
TIM-1000 top cover
Bag containing
Contents of Carton #1
The Pole Mount version of TIM-1000 comes in two cartons. This user guide is located in Carton #1.
packaging foam cover
packaging foam
1x M6x65 bolt
1 x M6 nut
1 x M6 washer
4 x M4x10 screws
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3 Installation
1.
2.
3.
4.
port
Tile
There are two versions of TIM-1000: a ceiling microphone that’s installed in the false ceiling or a pole
mount version that is hung down vertically from the ceiling. In either case, the distance from the
microphone front face to the ground shall be no more than 2.45m or 8 feet. TIM-1000 is easy to
install using the guide below. Pickup area of the product is 9.1m or 30ft diameter.
3.1 Ceiling tile mount installation
Place the provided template on the ceiling tile
where needed, draw the hole and then cut
appropriately.
Placez le gabarit fourni sur la dalle de
plafond si nécessaire, faites un trou puis
coupez de manière appropriée.
Insert an M4 eyebolt into one of the standoffs
on the back of TIM-1000.
Insérez un boulon à œil M4 dans l’une des
entretoises à l’arrière du TIM-1000.
Template
Attach the cable safety harnesses to a joist or a
fixed structure in the ceiling.
Attachez les câbles de sécurité à une solive
ou à une structure fixe au plafond.
Connect the shielded RJ45 Cat5 cables to TIM1000; Dante cable has to be connected to PoE;
control cable (does not need to be PoE)
connects to CTRL1.
Connectez les câbles RJ45 Cat5 blindés au
TIM-1000. Le câble Dante doit être
connecté au PoE; le câble de contrôle (qui
n’a pas besoin d’être PoE) se connecte à
CTRL1.
PoE port
Control
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5.
Guide the frame through the hole in the ceiling
6.
7.
8.
9.
tile ensuring that the fixing clips are pointing
inwards.
Faites passer le TIM-1000 à travers le trou
de la dalle de plafond en veillant à ce que
les pinces de fixation soient dirigées vers
l’intérieur.
Attach the hook of the safety harness through
the M4 eyelet and pull the cable of the safety
harnesses to take up any necessary slack.
Fixez le crochet du câble de sécurité à travers
les œillets M4 et tirez sur le câble de sécurité
afin qu’il n’y ait plus de jeu.
Screw the four screws into the ceiling cover.
This rotates the fixing clips and clamps
TIM-1000 to the ceiling.
Vissez les quatre vis dans le couvercle du
plafond. Ceci fait pivoter les pinces de
fixation de TIM-1000 au plafond.
Align the pip on TIM-1000’s front face with the
hole in the trim ring and clip it in gently.
Alignez le picot de la face avant du TIM1000 avec la bague de finition et attachezle doucement.
Connect the free ends of the shielded RJ45 Cat
5 cables to the appropriate network switches.
Connectez les extrémités libres des câbles
blindés RJ45 Cat 5 aux commutateurs de
réseau appropriés.
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Align trim ring
hole with “pip”
on main body
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3.2 Pole mount installation
1.
2.
3.
4.
20mm
Connect either a 50mm or 2” diameter pole to
the ceiling or an overhead fixture via suitable
means.
Connectez un poteau de 50 mm ou de 2 po
de diamètre au plafond ou à un plafonnier
par des moyens appropriés.
Drill a 6.5mm diameter hole (M6) that is 20mm
from the bottom end of the pole.
Percez un trou de 6,5 mm de diamètre
(M6) à 20 mm de l’extrémité inférieure du
poteau.
Feed the Shielded RJ45 Cat5e cables through
the pole so that the RJ45 connectors appear
through the bottom end; Dante cable has to be
connected to PoE; control cable (does not need
to be PoE) connects to CTRL1.
Faites passer les câbles RJ45 Cat5e blindés
à travers le poteau de sorte que les
connecteurs RJ45 apparaissent à travers
l’extrémité inférieure. Le câble Dante doit
être connecté au PoE. Le câble de contrôle
(qui n’a pas besoin d’être PoE) se connecte
à CTRL1.
Connect the metal bracket to TIM-1000’s body
using 4 x M4 screws (supplied).
Reliez le support en métal au corps du TIM1000 à l’aide de quatre vis M4 (fournies).
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