Citroën C Zero 2014 Owner's Manual

Handbook

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We draw your attention to the following...

Reading the detailed sections is essential to make the most of your vehicle, in complete safety. Your vehicle is fitted with only some of the equipment described in this document, depending on the trim level, version and the specifications for the country in which it is sold.

The fitting of electrical equipment or accessories which are not recommended by CITROËN may result in a failure of your vehicle's electronic system. Contact a CITROËN dealer for information on the recommended equipment and accessories.

key

safety warning

additional information

CITRoËn has a presence on every continent,

a complete product range, bringing together technology and a permanent spirit of innovation, for a modern and creative approach to mobility. We thank you and congratulate you on your choice.

at the wheel of your new vehicle,

getting to know each system, each control, each setting, makes your trips, your journeys more comfortable and more enjoyable.

contributes to the protection of the environment

refer to the page indicated

Happy motoring!

overview

Eco-driving

Monitoring

Instrument panel 9 Indicator and warning lamps 10 Main battery state of charge indicator 18 Energy consumption / generation indicator 19 Distance recorder 20 Trip distance recorder 20 Lighting dimmer 21 Service indicator 21 Range indicator 23

access

Remote control key 24 Doors 27 Boot 28 Electric windows 29 Charging aps 30

Comfort

Front seats 31 Rear seats 33 Mirrors 35 Interior ttings 37 Ventilation 40 Heating 42 Air conditioning 42 Front demist - defrost 45 Rear screen demist - defrost 45

Driving

Driving recommendations 46 Starting - stopping the vehicle 47 Parking brake 48 Drive selector 49

Visibility

Lighting controls 51 Automatic illumination of headlamps 53 Headlamp adjustment 53 Wiper control 54 Courtesy lamp 55

Contents

Safety

Direction indicators 56 Automatic operation of brake lamps 56 Hazard warning lamps 56 Horn 57 Emergency or assistance call 57 Under-ination detection 58 Braking assistance systems 62 Trajectory control systems 64 Front seat belts 65 Airbags 68

Child safety

Child seats 72 Deactivating the passenger's front airbag 75 ISOFIX child seats 81 Child lock 84

Practical information

Charging the main battery 85 Ancillaries battery 93 Temporary puncture

repair kit 97 Changing a wheel 101 Snow chains 105 Changing a bulb 106 Changing a fuse 114 Changing a wiper blade 119 Towing the vehicle 119 Precautions for washing 120 Accessories 120

Checks

Bonnet 123 Front compartment 124 Rear compartment 125 Checking levels 126 Checks 128

Technical data

Motor and main battery 129 Weights 130 Dimensions 131 Identication markings 132

Audio and telematics

Emergency or assistance 133 Audio system / Bluetooth 135

Visual search

Alphabetical index

Overview

Exterior

Fast charging ap

Available according to equipment, this flap should be used to recharge your vehicle from a special fast charging station.

ASR and ESP systems

These are associated systems that assure the directional stability of the vehicle, within the limits of the laws of physics.

Normal charging ap

This flap should be used to recharge your vehicle from a domestic power point.

Temporary puncture repair kit

This kit is a complete system consisting of a compressor and a sealant cartridge, to allow the temporary repair of a tyre.

Interior

Overview

Audio system

This system benefits from the latest technology: MP3 compatible audio system, USB player, Bluetooth hands-free system, ...

135

Air conditioning

After setting the desired level of comfort, the system controls this level according to the exterior climatic conditions.

Charging ap interior opening

controls

Normal charging flap.

Fast charging flap (according to equipment).

Drive selector

Four-position drive selector: P, R, N and D.

Overview

Instruments and controls

1. Driver's airbag. Horn.

2. Instrument panel.

3. Wiper stalk.

4. Side vents.

5. Window demisting vent.

6. Electric window switches and switch

for deactivating the the front and rear passenger electric window controls.

7. Opening control for the fast charging flap

(vehicle left hand side).

8. Bonnet release lever.

9. Opening control for the normal charging

flap (vehicle right hand side).

10. Fusebox.

11. Door mirror controls.

12. Headlamp height adjustment.

ASR/ESP deactivation switch.

13. Steering lock and ignition switch.

Instruments and controls

1. Parking brake.

2. Drive selector.

3. 12 V accessory socket.

4. Passenger's airbag deactivation.

USB port.

5. Glove box.

6. Cup holder.

7. Windscreen demisting vents.

8. Lighting and direction indicator stalk.

9. Audio system.

10. Hazard warning lamps switch.

11. Centre vents.

12. Heating / air conditioning controls.

13. Emergency or assistance call.

.Overview

Eco-driving

For more economical driving, and increased range

Practical advice for everyday use to optimise the range of your vehicle by conserving battery power.

Adopt a smooth driving style

The electrical consumption of your vehicle depends greatly on your journey, your driving style and your speed. In all cases, adopt a smooth driving style.

Stay in the "Eco" zone indicated in the energy consumption / generation meter: depress the accelerator pedal progressively, without sudden movement, and if the conditions permit, drive at steady and moderate speed.

Recover energy

Anticipating the driving conditions allows you to recover energy and increase the range of your vehicle.

Use the "Charge" zone of the energy consumption / generation meter whenever possible: anticipate the traffic slowing down and if the the conditions permit, use deceleration rather than the brakes.

Control the use of your electrical equipment

The heating and air conditioning systems operate on energy from the main battery. Excessive use of these systems greatly reduces the range of your vehicle. Remember to switch them off once the desired level of comfort is reached and check their settings every time you set off. Control also the use of demisting / defrosting and the heated seat.

Limit the causes of excess consumption

As with any vehicle, limit the loads carried in the vehicle and reduce wind resistance (windows open above 30 mph (50 km/h), roof bars, roof box, …).

Observe the recommendations on maintenance

Check the tyre pressures regularly and follow the schedule for routine servicing recommended by CITROËN.

Monitoring

Instrument panel

Panel bringing together the various gauges and indicators for the operation of the vehicle.

Gauges and indicators

1. State of charge indicator for the main

battery.

Drive selector position indicator.

2. Energy consumption / generation

indicator.

3. Speedometer

4. Screen.

5. Screen control button.

Display the various functions in turn. Reset the function selected (trip recorder

or service indicator). Adjust the level of instrument lighting. For more information, refer to the corresponding section.

Screen

A. Total distance recorder. B. Trip distance recorder (Trip A or B). C. Instrument panel lighting dimmer. D. Distance remaining to the next ser vice. E. Time remaining to the next service. F. Under-inflation detection. G. Remaining range.

Monitoring

Indicator and warning lamps

Visual indicators informing the driver that a system is in operation, is deactivated or has a fault.

When the ignition is switched on

Certain warning lamps come on for a few seconds when the vehicle's ignition is switched on. These same warning lamps go off after a few seconds. If you notice one of these warning lamps remaining on, refer to the information on the warning lamp in question.

Associated warnings

The illumination of certain warning lamps may be accompanied by an audible signal. The warning lamps may come on continuously (fixed) or flash.

Certain warning lamps may come on in one of two modes. Only by relating the type of lighting to the operating status of the vehicle can it be ascertained whether the situation is normal or whether a fault has occurred.

Monitoring

Operation indicator lamps

If one of the following indicator lamps comes on in the instrument panel, this confirms that the corresponding system has come into operation.

Warning / indicator lamp State Cause Action / Observations

Left-hand

direction indicator

Right-hand direction indicator

Hazard warning lamps

Sidelamps and/ or dipped beam headlamps

Main beam

headlamps

Front foglamps On fixed. The front foglamps are switched on. Turn the ring on the stalk rearwards twice to switch off

Rear foglamp On fixed. The rear foglamp is switched on. Turn the ring on the stalk rearwards to switch off the

Flashing with audible signal.

On fixed. The sidelamps and/or dipped beam

On fixed. The lighting stalk is pulled towards

The lighting stalk is pushed down.

The lighting stalk is pushed up.

The hazard warning lamps switch, located on the dashboard, has been operated.

headlamps are on.

you.

The left-hand and right-hand direction indicators and their associated indicator lamps flash simultaneously.

Pull the stalk to return to dipped beam headlamps.

the front foglamps.

rear foglamp.

Monitoring

Warning / indicator lamp State Cause Action / Observations

Ready

(ready to move off)

Parking brake On fixed. The parking brake is applied or not

Main batter y charge (normal or fast)

On fixed, accompanied by an audible signal when it comes on.

On fixed. The main battery is on charge. On completion of the charge, the lamp goes off.

Flashing. The charging cable is connected to

The vehicle is ready to move off and you can press the accelerator.

properly released.

the vehicle but the main battery is not yet charging.

The illumination period corresponds to the powering-up of the vehicle.

Release the parking brake to switch off the warning lamp, keeping your foot on the brake pedal. Observe the safety recommendations. For further information on the parking brake, refer to the "Driving" section.

Check the connection of the charging cable.

Monitoring

Deactivation indicator lamps

If one of the following indicator lamps comes on, this confirms that the corresponding system has been switched off intentionally. This is may be accompanied by an audible signal.

Warning / indicator lamp State Cause Action / Observations

Passenger's

airbag system

ESP/ASR On fixed. The ESP/ASR off switch, located

On fixed, on the centre console.

The control switch, located on

the centre console, is set to the

OFF position. The passenger's front airbag is deactivated.

in the dashboard (driver's side) is activated. The ESP/ASR is deactivated. ESP: electronic stability programme ASR: anti-slip regulation.

Set the control switch to the ON position to activate

the passenger's front airbag. In this case, do not fit a child seat in the rear ward facing position. Remember to check the position of the control switch before starting your vehicle.

Press the button to activate the ESP/ASR. The ESP/ASR system is automatically activated on starting the vehicle.

Monitoring

Warning lamps

When the engine is running or the vehicle is being driven, illumination of one of the following warning lamps indicates a fault which requires action on the part of the driver. Any fault resulting in the illumination of a warning lamp must be investigated further. If you encounter any problems, do not hesitate to contact a CITROËN dealer or a qualified workshop.

Warning / indicator lamp State Cause Action / Observations

Braking On fixed. The braking system fluid level has

+ On fixed, associated

Anti-lock

Braking System (ABS)

with the ABS warning lamp.

On fixed. The anti-lock braking system has a

dropped significantly.

Braking assistance system fault.

The electronic brake force distribution (EBFD) system has a fault.

fault.

You must stop as soon as it is safe to do so. Top up with brake fluid listed by CITROËN. If the problem persists, have the system checked by a CITROËN dealer or qualified workshop.

You must stop as soon as it is safe to do so. Have it checked by a CITROËN dealer or a qualified workshop.

The vehicle retains conventional braking. Drive carefully at reduced speed and contact a CITROËN dealer or a qualified workshop without delay.

Monitoring

Warning / indicator lamp State Cause Action / Observations

Electronic

stability programme and anti-slip regulation (ESP/ ASR)

Electric power

steering

Ancillaries

battery charge

Door(s) open On fixed,

Flashing. Activation of the ESP/ASR systems. The systems optimise traction and improve the

On fixed. Fault in the ESP/ASR systems. Have it checked by a CITROËN dealer or a qualified

On fixed. The electric power steering has a

fault.

On fixed. The ancillaries battery charging

circuit has a fault (dirty or loose terminals, slack, transformer fault, ...).

A door or the boot is still open. Close the door or boot. accompanied by an audible signal.

directional stability of the vehicle. Adapt your driving and moderate your speed.

workshop.

Drive carefully at reduced speed. Have it checked by a CITROËN dealer or a qualified workshop.

The warning lamp should go off when the motor is started. If it does not go off, contact a CITROËN dealer or qualified workshop.

Monitoring

Warning / indicator lamp State Cause Action / Observations

Under-inflation fixed. The tyre pressure for one or more

wheels is too low.

Check the tyre pressures as soon as possible. This check should preferably be done with the tyres cold. You must reinitialise the system after every adjustment of one or more tyre pressures and after replacing one or more wheels. For more information refer to the "Under-inflation detection" section.

Front seat belt

not fastened / unfastened

Right hand rear seat belt

unfastened

Left hand

rear seat belt

unfastened

flashing then fixed. The system has a fault and/or one

On fixed, then flashing, accompanied by an audible signal.

On fixed. The right hand rear passenger has

On fixed. The left hand rear passenger has

or more wheels does not have a detected sensor.

The driver and/or the front passenger has not fastened or has unfastened their seat belt.

unfastened their seat belt.

The tyre pressures are no longer monitored. Have the system checked by a CITROËN dealer or a qualified workshop.

Pull the strap, then insert the tongue in the buckle.

Pull the strap then insert the tongue in the buckle.

Monitoring

Warning / indicator lamp State Cause Action / Observations

Airbags On temporarily. When you switch on the ignition, this

On fixed. Fault with one of the airbag or seat

Protection

system for the main battery

Self-diagnosis system of the

main electrical

circuit

On fixed. The state of charge of the main

On fixed. Fault in the main electrical circuit. You must stop as soon as it is safe to do so.

warning lamp comes on for a few

seconds, then goes off.

belt pretensioner systems.

battery is too low or the temperature

of the main battery is too low...

If it does not go off, contact a CITROËN dealer or a qualified workshop.

Have it checked by a CITROËN dealer or a qualified workshop.

The power from the motor is limited. Charge the main battery as soon as possible. If the warning lamp does not go off, contact a CITROËN dealer or qualified workshop.

Have it checked by a CITROËN dealer or a qualified workshop.

Monitoring

Main battery state of charge indicator

Display

The state of charge of the main battery is displayed continuously in the instrument panel.

Low energy alerts

Four successive alerts indicate that the energy available in the main battery is dropping to a low level:

- 2 bars of the state of charge gauge in the instrument panel, on and flashing: starting to use the reserve.

- The last bar in the state of charge gauge flashing.

- The last bar disappears: display of the range disappears; the heating and air conditioning are switched off.

- Display of this warning lamp in the instrument panel: progressive reduction in the power available from the motor.

Monitoring

Energy consumption / generation indicator

A system that informs the driver of the level of energy consumption or generation of the main battery.

"Neutral" position

On switching on the ignition, your vehicle neither consumes nor generates energy in its electric traction system: the needle is in the "neutral" position (provided that the heating and air conditioning are off).

Energy consumption

The needle moves to the right in proportion to the energy consumption by the vehicle.

"Eco" zone

The needle is in this zone when the vehicle is used so as to moderate electric consumption and optimise its range.

"Charge" zone

The needle moves to the left in proportion to the level of charge sent to the main battery, during period of deceleration and braking.

Monitoring

Instrument panel screen

When the ignition switch is in the "ON" position, press button A repeatedly to display the following information in turn.

Distance recorder

System for measuring the total distance travelled by the vehicle during its life. Press button A. The total distance appears in the screen.

Changing the speedometer units

With the total distance recorder displayed, press and hold button A for a few seconds to change the speedometer units (mph or km/h). The range indicator is displayed in the units (miles or km) corresponding to those of the speedometer (mph or km/h).

Trip distance recorder (Trip A or B)

Each of these trip recorders indicates the distance travelled since the last reset. Press button A to display the desired trip.

Reset to zero

With the ignition on and either trip A or B displayed, press the button for more than 2 seconds.

Monitoring

Lighting dimmer

System for manual adjustment of the brightness of the instruments and controls in relation to the exterior brightness. With the lighting on or off, press button A to select the function, then hold down to change the intensity of the lighting of the instruments and controls in "day" or "night" mode. The intensity of the lighting increases each time button A is pressed. When the lighting reaches the maximum setting, press again to change to the minimum setting. When the lighting reaches the required intensity, release button A. The setting is saved when you release button A and retained when the ignition switch is turned to OFF.

Service indicator

System which informs the driver when the next service is due in accordance with the manufacturer's servicing schedule. The point at which the next service is due is calculated from the last service indicator zero reset.

This point can be indicated in one of two ways:

- the miles (km) remaining,

- the time remaining to the next service.

When the ignition is switched on, press button A several times in succession until the service indicator is displayed in the desired units.

Operation

1. The screen indicates that 620 miles

(1000 km) or 1 month remain before the next service.

2. The screen indicates that the date for the

service has been exceeded.

Every time the ignition is switched on,

the service spanner is displayed for a few seconds to remind you that a service should be carried out as soon as possible.

3. Once the service has been carried out, the

distance or the number of months to the next service is displayed again.

Monitoring

Resetting the service indicator to zero

After each service, the service indicator should be rest to zero. The procedures is as follows: F Switch off the ignition (switch in the LOCK

or ACC position).

F Press the reset button A several times in

succession until the service indicator is displayed.

F Press and hold the reset button for a few

seconds until the spanner flashes.

F Press the reset button while the spanner

is flashing to change the display from "---" to "CLEAR".

The distance (or time) remaining before

the next service is due is displayed.

The display of "---", indicating that the service date has arrived, comes on automatically after a certain time and distance travelled. The screen then indicates the time remaining before the next service is due.

Monitoring

Under-inflation detection

You have to reinitialise the under-inflation detection system after adjusting one or more tyre pressures or after changing one or more wheels. Carry out the following procedure to do this.

F Press button A to select the system. F Press and hold button A for at least

3 seconds.

There is an audible signal and the underinflation warning lamp flashes slowly until the initialisation is complete.

Selecting the set of wheels and tyres tted

If you have previous registered a second set of wheels and tyres with sensor, you have to select the corresponding set in the instrument panel screen after fitting them. Carry out the following procedure to do this.

F Press button A to select the system. F Press and hold button A for more than

10 seconds, to change from set of tyres and wheels 1 to set 2 or the other way round.

Range indicator

This function gives an estimate of the number of miles (km) that your vehicle can still cover, based on the recent conditions of use (driving style, use of heating, air conditioning...).

When the remaining range falls to a low level, "- - -" is displayed in the instrument panel. The range can be displayed in miles or kilometres. To change the units, refer to the "Distance recorder" section.

Access

Remote control key

System used for centralised locking or unlocking of the vehicle using the door lock barrel or from a distance. It is also used to start the vehicle, as well as providing protection against theft.

Unfolding / Folding the key

F First press button A to unfold or fold

the key.

Unlocking the vehicle

Unlocking using the remote

control

F Press the open padlock to unlock

the vehicle.

Unlocking is confirmed by the interior lighting which comes on for approximately 15 seconds and the direction indicators which flash twice. Depending on version, the door mirrors unfold at the same time.

Unlocking using the key

F Turn the key to the right in the driver's

door lock to unlock the vehicle.

Locking is confirmed by the interior lighting, which comes on for about 15 seconds and the direction indicators, which flash twice. On the other hand, the door mirrors are not unfolded (see the "door mirrors" section).

The passenger's door lock barrel does not lock or unlock the other doors or the boot.

Locking the vehicle

Normal locking using the remote

control

F Press the closed padlock to lock

the vehicle.

Locking is confirmed by the direction indicators which come on once. Depending on version, the door mirrors fold at the same time.

Normal locking using the key

F Turn the key to the left in the driver's door

lock to lock the vehicle.

Locking is confirmed by the direction indicators, which flash once. On the other hand, the door mirrors are not folded (see the "door mirrors" section).

The vehicle will lock itself again automatically after thirty seconds unless a door or the boot is opened. This function avoids inadvertent unlocking.

Access

Anti-theft protection

Electronic immobiliser

The key contains an electronic chip which has a special code. When the ignition is switched on, this code must be recognised to permit starting. This electronic immobiliser locks the control system a few moments after the ignition is switched off and prevents starting by anyone who does not have the key. In the event of a malfunction and if your vehicle does not start, contact a CITROËN dealer as soon as possible.

Remote control problem

In the event of a remote control malfunction, you can neither unlock nor lock your vehicle. F First of all, use the key in the driver's door

lock to unlock or lock your vehicle.

F Then, contact a CITROËN dealer to check

the operation of the remote control and replace the battery if necessary.

Access

Lost keys

Visit a CITROËN dealer with the vehicle's V5 registration document and your personal identification documents. The CITROËN dealer will be able to retrieve the key code and the transponder code required to order a replacement key.

Remote control

The high frequency remote control is a sensitive system; do not operate it while it is in your pocket as there is a possibility that it may unlock the vehicle, without you being aware of it. Do not repeatedly press the buttons of your remote control out of range and out of sight of your vehicle. You run the risk of stopping it from working. The remote control does not operate when the key is in the ignition, even when the ignition is switched off.

Locking the vehicle

Driving with the doors locked may make access to the passenger compartment by the emergency services more difficult in an emergency. As a safety precaution (with children on board), remove the key from the ignition when you leave the vehicle, even for a short time.

Anti-theft protection

Do not make any modifications to the electronic immobiliser system; this could cause malfunctions.

When purchasing a second-hand vehicle

Have the key codes memorised by a CITROËN dealer, to ensure that the keys in your possession are the only ones which can start the vehicle.

doors

Opening

Access

Locking/ unlocking from

the insid e

From outside

F After unlocking the vehicle using the

remote control or the key, pull the door handle.

From inside

F Pull the front or rear door control to open

the door.

If the doors are locked:

- opening the driver's door unlocks the other doors,

- the front passenger or rear doors must then be unlocked manually using the front locking control before they can be opened.

Closing

If a door or the boot is not closed correctly, this warning lamp comes on in the instrument panel until the door in question or the boot is closed.

F Press the button on the driver's door

towards the front to lock and towards the rear to unlock the vehicle completely.

The buttons on the front and rear passenger doors only lock / unlock the door in question.

Access

boot

Opening

Closing

F After unlocking the vehicle using the

remote control or the key, press the handle A and open the tailgate.

F Pull the handle B downwards to guide the

tailgate down,

F release the handle and press the exterior

surface of the tailgate gently to close it.

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