CITIZEN CLP-2001 User Manual

CLP-2001
User's Manual
CITIZEN.
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and (ound to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment Is operated in a oommerdal environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
"DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN STANDARD FOR ITE, EN60950."
EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This equipment generates and uses radio irequenoy energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This, equipment is designed to provide.reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures;
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION; Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
ETAT DE CONFORMITE EMI A L'USAGE
DES UTILISATEURS CANADIENS
Cet equipment produit et utilise l'énergie à radiofréquences e1 s'il n'est pas installé et utilisé correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de la télévision.
Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet equipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre les interférences avec les réceptions radio ou télévison, provoquées par la mise en et hors circuit de l'équipment; aussi, il est demandé a l'utilisateur d'essayer de corriger l'interférence par l'une ou plus des mesures suivantes;
• Réorienter l'antenne de réception.
• Installer ¡'ordinateur autre part, par égard pour le récepteur.
• Brancher l'ordinateur dans une prise de courant différente de laçon à ce que l'ordinateur et
le récepteur soient branchés sur des circuits différents.

Important Safety Instructions

1. Road all of these instructions and save them for later reference.
2. Follow all warnings and instructions marked on the product,
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water.
5. Do not place this product on an unstable cart, stand or table. The product may fall,
causing serious damage to the product.
6. Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
7. This product should be operated from the type of power source indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or local power company.
8. This product is equipped with a three-pronged plug, a plug having a third (grounding) pin.
This plug will only fit into a grounding-type power outlet. This Is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.
9. Do not allow ahythihg to restbn the power cord. Do hot locate this product where the
cord will be walked on.
10. If an extension cord, is used with this product, make sure that the total of the ampere ratings on the products pFugged into the extension cord do not exceed the extension
cord ampere rating. .Also, rnake sure that the total of all products plugged Into the wall outlet does not exceed i 5 amperes for 120V outlet and 7.5 amperes for 220V-240V outlet.
11. Never push objects ofany kind into this product through cabinet slots as they may
touch dangerous voltage paints or short out parts that could result in a risk of fire or
electric shock. Never spill liquid of any kind on the product. Except as explained elsewhere in this manual, don't attempt to service this product
12. yourself. Opening arid femovihg those covers that are marked "Dd Not Remove" may expose you to darigeroiis voltage points or Other risks. Refer ail servicing on those compartments to service personnel.
The mains plug on thJs.equipment must be used to disconnect mains power. Please
13. ensure thattfre' socket outlet is installed hear the equipment and shall be easily accessible.
14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A. When the poyirer. cord or plug is damaged or frayed.
If liquid has.been spilled into the product.
B.
If the product has been exposed to rain or water.
c.
if the product does riot operate normally when the operating instructions are
D.
followed.' ’ Adjust'only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often
require extensive work by a qualified technician to restore the product to normal
operation. ‘
If the product has been dropped or the cabinet has been damaged.
E.
If the product exhibits a distinct change in performance, indicating a need for
F.
service.

Notice

1. Before use, be sure to read this manual. And keep it handy for
reference when needed.
2. The contents of this manual may be changed without prior notice.
3. Reproduction, transfer, or transmission of the contents of this
manuai without prior consent is strictly prohibited.
4. We are not liabie for any damage resulting from the use of the
information contained herein, regardless of errors, omissions, or misprints.
5. We are not liable for any problems resulting from the use. of
optional products and consumable supplies other than the designated products contained herein.
6. Do not handle, disassemble or repair the parts other than those
specified in this manual.
7. We are not liable for any damage caused by user’s erroneous use
of the printer and inadequate environment.
8. Data residing in the printer is temporary. Therefore, all data will be
lost if power is lost. We are not liable for any damage or loss of profits cause by data loss due to failures, repairs, inspections, etc.
9. Please contact us if there are any mistakes or ambiquities within
this manual.
10. If there are missing or incorrectly collated pages in this manual,
contact us to obtain a new manual.
Trademarks or registered trademarks of other companies and products are included in this manual.
SAFETY SIGNS
— must be strictly observed!
To prevent personal injury or property damage, the following shall be strictly observed.
The degree of possible injury and damage due to incorrect use or im properly following instructions specified is described below.
A
Indicates a situation which, if not ob
A A
WARNING
CAUTION
served and handled properly, could result in death or serious injury.
Indicates a situation which, if not ob
served and handled properly, could result in injury.
_______________^^________
J
A
This is a mark to call attention to the reader.
Never perform the following. If not avoided, these may cause dam age or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the power off and remove the power cord from the outlet, then consult our service personnei.
Do not jolt or Impact to the printer by stepping on, dropping or hitting the printer.
Do not place the printer in a pooly ventilated area, or shut off the air vent of the printer.
Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.
Do not use a power voltage or frequency other than those speci
fied.
Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.
Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems.
Do not plug the power cord into an outlet with many loads.
Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer. If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.
Do not disassemble or modify the printer.
Discard or safely store the plastic packing bag. This bag should be kept away from children. If the bag is pulled over a child's head, it may cause suffocation.

General precautions

1. Prior to operation, read the safety instructions carefully and observe them.
2. Do not drop any clips, pins or similar metals onto the printer, which may cause
problems.
3. Be careful when moving or carrying the printer. Dropping the printer may cause
injury or property damage.
4. Do not open the printer cover during printing.
5. When cleaning the surface of the printer case, do not use the cloth soaked in
thinner, trichloroethylene, benzine, ketone or similar chemicals.
6. Do not use the printer where there is a lot of oil, iron particles, waste or dust.
7. Do not spill a liquid down the printer or do not spray chemical liquids over the
; printer.
8. Do not step on or drop or hit the printer; the impact or vibration must be avoided.
9. Operate the control panel properly. A careless, rough handling may cause problems or malfunction. Also, do not use such a sharp-edged tool as ballpoint for operation of the control panel.
10. When installing the auto-cutter drive board, be sure to unplug the power cord from
the outlet.
11. If a problem occurs during printing, stop the printer immediately and unplug the
power cord from the outlet.
12. When the printer is not in good condition, do not disassemble it. Instead, consult
: our seryice personnel.
vit

Precautions when installing the printer

■Li 'i
1. Prior to operation, read the the safety instructions carefully andiobserveUheifi.
2. Do not use or store the printer near fire, excessive moisture, in; direct-suniighh near an air conditioner or heater or other source of unusualiy high or iow ih ” temperature or high humidity or excessive dust.
3. Do not place the printer where chemicai reactions occur, suchiaa in' a iaboratory.
4. Do not place the printer where air is mixed with sait or gas. .
5. The printer must sit on a firm, level surface where there is anfipie ventilation. ■
Do not allow the printer’s air vent to be blocked by a wall or other'item.
6. Do not put anything on top the printer.
7. Do not place the printer near a radio or television, and do not use the same wall ' outlet for the printer and a radio or television. Radio or television reception could be adversely affected.
8. Do not use the voltage and frequency other than the specified values.
9. Do not put anything on top the power cord or do not step on It. : '
10. Do not pull or move the main body by taking the power cord and interface cable.
11. Avoid putting may loads on one outlet for the power cord.
12. Do not bundle up the power cord when using. .
13. Grip by the plug housing, not the cord, to plug/unplug the power cord.
14. Connect the connectors carefully. It they are connected in th® wrong polarityi the
internal elements may be damaged.
15. Be sure to turn off the power before connecting/disconnecting the interface cable.
16. Avoid extending the interface cabie or connecting the printer to any noise-producing computer. If it is unavoidable, take measures, e.g. use the shielded-conductor cable or twisted pair.
17. Ensure that the outlet is near the printer and the power cord is plugged/unplugged easily.
18. Use the three-pin (including grounding prong) outiet. Othenwise, you may get hurt by static electricity.
Vili

Chapters in this manual

Chapter 1 Setup
Describes the packed items after opening the carton as
well as the names and functions of parts.
Chapter 2 Control Panel
Describes the necessary items for operations, such
as the control panel, printer settings and indications on the LCD/LEDs.
Chapter 3 Paper and Ribbon
Describes the procedures for loading the paper and ribbon including the notes on the use of paper and ribbon.
Chapter 4 Troubleshooting
Describes corrective actions when problems occur.
Chapter 5 Options
Describes the optionai accessories for this printer.
Chapter 6 Specifications
Describes the basic specifications and commands for this printer.

Table of Contents

FCC Compliance statement for American Users. . . i EMI Compliance Statement for Canadian Users . . . ii
Important Safety Instructions................ill
Notice .............................................iv
Safety Signs Warning General precautions
Precautions when installing the printer viii
Chapters in this Manual , , ............... ix
.......
.....................................v
..................................
...........................
vi
vii
Chapter 1 Setup
1.1 Confirmation of Carton Contents
1.2 Installing the paper holders. . . . :
1.2 Names and Functtons of the Parts ....... 1-4
1.3 Connection to Power ............... 1-8
1.4 Connection to a Computer
Chapter 2 Control Panel
2.1 Control Panel
2.2
2.3
2.4
2.5
2.6
Chapter 3
3
3.1
3.2
3.3
3.4
3.5
3.6
3.7
........................... ............
LCD/LED Indications and Adjustment Contiois
Normal Operating Mode Printer Setup Mode Self-Test Mode System Mainitenance Mode
Paper and ribbon. . . .. . . ... .
Kinds of Paper Label and Tag Specifications
Ribbon..................................
Loading the Paper Loading the Ribbon
Print Head Offset Adjustments
R№on Tension Adjustments
.....
....
.............
................ 2-1
...............................
...........
............
..................
.........
.....................
..............
.........
....................
...................
........
. . 2-3
.
.......
. . 3-6
, . 3-9
....
1-1
1-2
1-3
1-9
2-2
. 2-3
. 2-4
. 2-4
. . 2-5
. 3-1
. . 3-2
. . 3-2
. . 3-7
. . 3-10
. . 3-12
Chapter 4
4.1 Error Messages
4.1.1Error descriptions and indications
4.1.2
4.2 Power Troubleshooting
4.3
4.4
4.5
4 Troubleshooting
Error indications and corrective actions. . .
Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting
4.6
Interface Troubleshooting
......................
........................
.............
.......
..
..............
. 4-1 . . 4-2
. . 4-2
.
. 4-4
. . 4-7
. . 4-8
4-11
4-9 4-10
Chapter 5 Options
5.1 Auto-Cutter Unit
5.2 Peeler Unit
5.3 Adjustable Sensor
5.4 Memory Card
5.5 8-in Size Roll Paper Holder
.....................................
........................
................................
.......................
.............................
...
........
5-1
5-2 5-2 5-2 5-3
5-4
Chapter 6 Specifications.............................. 6-1
6.1 Basic Specifications..................... 6-2
6.2 Interface
6.2.1 Serial interface system configuration................... 6-5
..................................
6-5
6.2.2 Parallel interface system configuration .... 6-6
6.2.3 RS-232C loopback test
6.2.4 RS-232C protocol
..............
.....................
6-7
6-7
6.2.5 Interface pin assignment........... 6-9
6.3 Outline of Command System
.........
6-11
6.4 Example of Connection to a Computer . . . .6-12
6-5 Tear-Off Function
.......................
6-13
6.5.1 Turning Tear ON/OFF............... 6-13
6.5.2 Tear-off when printing
6.5.3 Tear-off when feeding
6.5.4 Tear-off and type of data
6.5.5 Cut position adjustments
..............
.............
..........
...........
6-13 6-14 6-15 6-15
6.5.6 When "fnnn" command Is executed while tear-off function is OFF
6.5.7 Priority order
.........................
.......
6-16 6-16
•XI
1.1 Confirmation of Carton Contents 1-2
1.2 Installing the paper holders 1-3
1.3 Names and Functions o1 the Parts t-4
1.4 Connection to Power 1-8
1.5 Connection to a Computer 1-9
i-1 ■

1.1 Confirmation of Carton Contents

/^CAUTION
Be careful when moving or carrying the printer and
when taking the printer out of the carton. The printer
may cause injury or property damage if dropped. Be
sure to hold the printer firmiy when taking it out of the
carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.
Check that the following accessories are inciuded with the printer in the carton.
• Printer
1 unit
• Paper holders 1 set
• Power cord 1 pc • User's manual
• Ribbon 1 pc • Paper core
• Screws
4 pcs • Label paper 1 set
1 copy • Roll guide 1 pc
1 pc • Cleaning pen
• Roll holder 1 pc
1 pc
Note: The empty carton and packing materials should be stored for future
shipping of the printer.
1-2
Roll holder
Power cord
Roll guide
Screws (four)
Ribbon Paper core Cleaning pen

1.2 Installing the paper holders

The roll paper of 4 in diam. {101.6 mm diam.) is set on the back of the printer.
Instailation
1) Open the printer cover.
2) Set the paper holders (accessory) as shown in the figure.
3) Secure the paper holders with screws M3 from the top and M4 from the
back. (Tightening torque; 6kgf-cm)
1-3

1.3 Names and Functions of the Parts

Front view

Control panel The control panel is a center of the printer that displays printer .,
messages through the LCD and LEDs,
1) LEDs :
One LED is the power indicator and the other is the error indicator.
2) LCD Displays the current printer status, configuration settings and errors.
3) Control keys The Pause, Feed and Stop keys are arranged from left to right and are
used to facilitate printer operating. (For details, see Chapter 2 Control Panel.)
1-4
Inside view
■ Printer cover Opens to allow loading of the paper and ribbon,
■ Ribbon holder
Holds the ribbon. (See Chapter 3.)
■ Ribbon winder Winds the ribbon after printing. (See Chapters.)
■ Roll holder Holds the roll paper.
■ Roll guide Guide the roll paper to be set on the roll holder. The roll guide can be
adjusted in accordance with the width of the paper. (See Chapter 3.)
■ Paper holders Hold the roll holder to be inserted in the paper core.
■ Head open lever Opens/closes the print head. This is used when loading the paper and
ribbon or when cleaning the print head.
■ Offsetyerification window
Facilitates adjusting the print head position to match the thickness of the paper.
■ Head pressure, verification window
Facilitates adjusting the print head pressure to match the width of the paper and the paper quality.
(See figure on next page)
1-5
1-6
side view
■ Intertace connectors
Connect the interface cables.
■ PCMCIA memory card cover
To protect the PCMCIA memory card from exposure to dust and foreign matter. To install a PCMCIA memory card, first unhook this cover, then slide it out.
■ Power switch Turns on/off the power to the printer.
■ Power inlet
Connects the power cord.
1-7
1.4 Connection to Power
CAUTION; Use the three-pin (including grounding) gu.tle{.,. |
A
Connect to power as follows;
1) Check that the power switch on the printer is turned off^-c: s?
2) Connect the connector of the power cord to the powerfnlet Smthe printer.
3) Insert the plug of the power cord in the outlet. : ?>.■
Otherwise, you may get hurt by static'eiectricity. Also, you may get an electric shock wheh^the 'printer
breaks down or short circuit occurs or a ttpunderbolt; falls. . ^
1-8
1.5 Connection to a Computer
An interface cable is necessary for connecting the printer to a computer. Connect the printer to a computer as follows;
1) Check that both printer and computer power switches are turned off.
2) Insert the connector of the interface cable in the interface connector on the
the printer and secure it with lock screws.
3) insert the connector on the other side of the interface cable in the interface
connector on the computer and secure it with lock screws.
1-9
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