Cisco WRP500 Quick Start Manual

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

First Published: January 22, 2015

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Package Contents

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Package Contents

• Cisco Wireless-AC Broadband Router with 2 Phone Ports

• Power Adapter

• Ethernet Network Cable

Welcome

Thank you for choosing the Cisco WRP500 Wireless-AC Broadband Router. The Cisco WRP500 is a networking solution that combines telephone, wireless, and wired capabilities.

This guide describes how to physically install your Cisco WRP500 and how to set up a basic configuration.

Get to Know the Cisco WRP500

Front Panel

Power: The LED shines steady green and stays on while the router is powered on.

Self-diagnostic test: During boot-up, the Power LED flashes green to indicate that the

self-diagnostic test is in progress. When the test is complete, the LED shines steady green.

Internet (Green): This LED shines steadily when an Internet connection is made through the Internet port. The LED flashes to indicate network activity over the Internet port.

Ethernet 1-4 (Green): Each LED shines steadily to show that a device is connected through the corresponding port. The LED flashes to indicate network activity over that port.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Get to Know the Cisco WRP500

Back Panel

Wireless (Green): The LED shines steadily when the wireless feature is enabled. The LED flashes when the router is actively sending or receiving data over the wireless network.

Phones 1-2 (Green): The LED shines steadily when an active line is registered to the corresponding phone port. The LED flashes slowly when voicemail messages are waiting.

Mobile network connection: If a compatible USB modem is installed, the mobile network connection is used as a failover when an Ethernet connection is unavailable. The Power LED indicates the status of the mobile network connection:

• Steady Green: The mobile network connection is not in use.

• Flashing Green: The WRP500 is attempting to connect to the internet through the

mobile network connection.

For information about compatible USB devices, see

http://www.cisco.com/c/en/us/products/unified-communications/wrp500-wireless-ac-broa dband-router-2-phone-ports/index.html

Wi-Fi Protected Setup (Green): The LED shines steady green while wireless security is enabled. The LED is off when Wi-Fi Protected Setup is disabled.

Reset: To restore the router’s factory defaults, press and hold the Reset button for approximately ten seconds.

Phone 2, Phone 1: Use these ports to connect standard analog telephones to the router.

LAN 1, 2, 3, 4: Use these Ethernet ports to connect the router to wired computers and

other Ethernet network devices.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Get to Know the Cisco WRP500

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Top Panel

Right Side Panel

WA N: Use this port to connect the WRP500 to a cable or DSL internet connection.

Power: Use the power button to turn power on and off.

12VDC port: Use the 12VDC port to connect the power adapter.

Wi-Fi Protected Setup: This button is used to configure wireless security automatically

for client devices that support Wi-Fi Protected Setup.

USB port: For information about compatible USB devices, see

http://www.cisco.com/c/en/us/products/unified-communications/wrp500-wireless-ac-broa dband-router-2-phone-ports/index.html

Kensington security slot: Secure the router by attaching a lock-and-cable apparatus.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Install the Cisco WRP500

You can place the Cisco WRP500 on a desktop or mount it on a wall.

Caution To prevent the WRP500 from overheating, do not operate it in an area that exceeds

an ambient temperature of 104°F (40°C).

Desktop Placement

The WRP500 has four rubber feet on the bottom panel. Place the WRP500 on a level surface near an electrical outlet.

Warning

Do not place anything on top of the WRP500; excessive weight could damage it.

Wall Mounting

The WRP500 has two wall-mount slots on the bottom panel. To mount the WRP500 on a wall, you need mounting hardware (not included). Suggested hardware is illustrated (not true to scale).

Recommended hardware (not included): Two number-six pan-head tapping screws, 5/8-in. (15.8-mm) length, with anchors for sheet rock installation.

5/8 in. (15.8 mm)

Warning

Insecure mounting might damage the WRP500 or cause injury. Cisco is not responsible for damages incurred by insecure wall mounting.

To mount the unit on the wall:

Step 1 Determine where you want to mount the unit. Verify that the surface is smooth,

flat, dry, and sturdy.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Connect and Configure the Cisco WRP500

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Step 2 Drill two pilot holes into the surface 100 mm apart (about 3.94 in.). Take care to

ensure that the WRP500 will be level and secure in either of its two safety-certified orientations.

Step 3 Insert a screw into each hole, leaving a gap of 5.5 mm (0.217 in.) between the

underside of each screw head and the surface of the wall.

Step 4 Place the unit wall-mount slots over the screws and slide the unit down until the

screws fit snugly into the wall-mount slots.

Connect and Configure the Cisco WRP500

Connect the Cisco WRP500

This section discusses how to enable Cisco WRP500 web access, by which the user can configure the device through a web GUI.

Procedures assume that a user has these items:

• Cisco WRP500 with factory default settings

• PC with Ethernet network adapter

Step 1 Connect a PC to one of the Cisco WRP500 LAN ports.

Step 2 The PC receives an IP address that the Cisco WRP500 publishes by LAN.

Note Generally, the IP address is in 192.168.15.xxx format, and WRP500 IP address is

192.168.15.1.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Connect and Configure the Cisco WRP500

Note If the network to which the WRP500 WAN port connects specifies

192.168.15.xxx, the WRP500 uses a different network in its LAN ports, such as

192.168.16.xxx.

Step 3 Check the PC address to confirm the network.

Example: a.b.c.xxx and IP address of WRP500 in LAN is a.b.c.1.

Subsequent steps assume that the WRP500 IP address is 192.168.15.1.

Use a network browser to access the WRP500 IP address.

Default account and password: admin/admin

Note You cannot access the device through the WAN port by default.

Change the Admin Password

Note You must first change the default admin password before you can access the

device web GUI through the WAN interface.

Step 1 From the GUI, click the Administration tab.

Step 2 In the left pane, click Settings > User List.

Step 3 In the right pane, find the admin line and click the pencil icon.

Step 4 For the admin user account, change the password.

Step 5 Click the Submit button.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Connect and Configure the Cisco WRP500

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Enable Remote Management

Enabling remote management is not mandatory, but it is generally the first step, because remote management makes configuration more convenient.

If the Cisco WRP500 has the IP address of the WAN interface, any host that can reach the IP address of the WRP500 WAN port can explore information and perform configuration by accessing the WRP500 through the web GUI.

Use IVR code 110 to obtain the WAN port address.

Step 1 From the GUI, click the Administration tab.

Step 2 Click Web Access Management.

Step 3 In the right pane, Remote Access, change the settings as follows:

Remote Management: Enabled

Remote Management Port: 80

Step 4 Click Submit.

This step enables web access for the WRP500 through the WAN interface.

Configure the WAN Connection

Step 1 From the GUI, click the Interface Setup tab.

Step 2 Click WA N > Interface Setup.

Step 3 In the Internet Setup pane on the right, the WAN Interface List pane shows all

the VLAN configurations of the WAN port.

Step 4 Click the plus icon to add a VLAN on the WAN port.

Note The default WAN interface with VLAN ID 0 indicates a network with no tags.

Step 5 Click the pencil icon to edit an existing VLAN.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Suggested Next Steps

Step 6 Click the line to show information about an existing VLAN.

Suggested Next Steps

Upgrade the Firmware

Step 1 To download the latest firmware, go to this Software Downloads page on

Cisco.com:

http://www.cisco.com/c/en/us/support/unified-communications/small-business-v oice-gateways-ata/tsd-products-support-general-information.html

Note This site requires a login. If you do not have a Cisco.com account, you

can register for free.

Step 2 Click the Download Software link. Follow the steps on the screen to download

the latest release.

Step 3 Log in as administrator.

Step 4 Click Administration > Firmware Upgrade.

Step 5 Click Choose file to find the firmware file, and then click Upgrade.

Install a Mobile Broadband USB Modem

Step 1 Make sure that your mobile broadband USB modem is compatible with the

Cisco

WRP500. To view a current list of compatible mobile broadband USB modems, visit the Cisco WRP500 product page on Cisco.com:

http://www.cisco.com/c/en/us/products/unified-communications/small-businessvoice-gateways-ata/index.html

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Suggested Next Steps

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Step 2 Make sure that your mobile broadband USB modem is activated with a data

service, and verify that it can be used on your computer.

Step 3 Connect a compatible USB modem into the USB port of the WRP500.

The USB LED on the front of the WRP500 indicates the progress of the mobile connection. When the WRP500 is connected to the internet through the mobile network connection, the USB LED shines steady green; otherwise, the LED flashes.

By default, the WRP500 connects to the internet through wired Ethernet. The mobile network connection may be configured as a failover connection when the Ethernet connection is unavailable.

Note To check the status of the USB modem; or to modify the settings for the mobile

network, connection recovery, and failover, you can use the administration web server.

Note Voice quality over the mobile network cannot be guaranteed.

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Where to Go From Here

Support

Cisco Small Business Support Community

www.cisco.com/go/smallbizsupport

Online Technical Support and Downloads (Login Required)

www.cisco.com/support

Small Business Support Center (SBSC) Phone Support Contacts

www.cisco.com/en/US/support/tsd_cisco_ small_business_support_center_contacts.html

Cisco Small Business Support and Resources

www.cisco.com/go/smallbizhelp

Cisco Small Business Firmware Downloads

www.cisco.com/go/software

Product Documentation

Product Documentation for Cisco Small Business Voice Gateways and ATAs

http://www.cisco.com/c/en/us/support/unified-communica tions/small-business-voice-gateways-ata/tsd-products-sup port-series-home.html

Cisco Small Business

Cisco Partner Central for Small Business (Partner Login Required)

www.cisco.com/web/partners/sell/smb

Cisco Small Business Home www.cisco.com/smb

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Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Where to Go From Here

Cisco WRP500 Wireless-AC Broadband Router with 2 Phone Ports Quick Start Guide

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco

trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco

and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.