Cisco Works2000 User Manual

Installation Guide for ACL Manager

Software Release 1.4
CiscoWorks2000

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Installation Guide for ACL Manager

Copyright © 2002, Cisco Systems, Inc.
All rights reserved.

Preface v

Audience v
Conventions v
Related Documentation vi
Obtaining Documentation vii

World Wide Web vii
Ordering Documentation vii
Documentation Feedback viii

Obtaining Technical Assistance viii

Cisco.com ix
Technical Assistance Center ix

Cisco TAC Web Site x
Cisco TAC Escalation Center x

CONTENTS

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Installing ACL Manager 1-1

System Requirements for ACL Manager 1-1

Windows 2000 Requirements 1-2

Server Requirements 1-2

Solaris Requirements 1-2

Server Requirements 1-2

Java Plug-in Requirements 1-3

Installing Java Plug-in 1-3

ACL Manager on Multi-homed Machines 1-3

Installation Guide for ACL Manager

iii

I

NDEX

Contents

TCP Ports Used by ACL Manager 1-4

Installing ACL Manager on Windows 2000 1-5

Installing the ACL Manager Server 1-5
Upgrading ACL Manager Data from a Remote Windows 2000 1-6

Installing ACL Manager on Solaris 1-8

Installing the ACL Manager Server 1-9
Upgrading ACL Manager Data from a Remote Solaris Machine 1-10

Uninstalling ACL Manager 1-12

Uninstalling ACL Manager on Windows 2000 1-12
Uninstalling ACL Manager on Solaris 1-13

iv

Installation Guide for ACL Manager

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Audience

Preface

Installation Guide for ACL Manager describes how to install
Access Control List (ACL) Manager, a software tool for the management of
access control lists on Cisco routers and catalyst switches. This preface describes
who should read Installation Guide for ACL Manager, and outlines the document
conventions used in this manual.

This publication is written for network operators, network administrators, and
system administrators.

Conventions

This document uses the following conventions:

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Item Convention

Commands and keywords boldface font
Variables for which you supply values italic font
Displayed session and system information
Information you enter
Variables you enter

screen font
boldface screen font
italic screen font

Installation Guide for ACL Manager

v

Related Documentation

Item Convention

Menu items and button names boldface font
Selecting a menu item Option>Network Preferences

Note Means reader take note. Notes contain helpful suggestions or references to

material not covered in the publication.

Caution Means reader be careful. In this situation, you might do something that could

result in equipment damage or loss of data.

Related Documentation

Preface

vi

Note Although every effort has been made to validate the accuracy of the information

in the printed and electronic documentation, you should also review the
ACL Manager 1.4 documentation on Cisco.com for any updates.

The following additional documentation is available:

Online Documentation

• Context-sensitive online help

You can access the help in two ways:

–

Select an option from the navigation tree, then click Help.

–

Click the Help button in the dialog box.

Installation Guide for ACL Manager

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Preface

• PDF for:

–

User Guide for ACL Manager 1.4

–

Installation Guide for ACL Manager 1.4

–

Release Notes for ACL Manager 1.4 on Solaris and Windows.

Note Adobe Acrobat Reader 4.0 or later is required.

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at
the following URL:

Obtaining Documentation

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

Cisco documentation is available in the following ways:

• Registered Cisco Direct Customers can order Cisco product documentation

from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

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Installation Guide for ACL Manager

vii

Obtaining Technical Assistance

• Registered Cisco.com users can order the Documentation CD-ROM through

the online Subscription Store:

http://www.cisco.com/go/subscription

• Nonregistered Cisco.com users can order documentation through a local

account representative by calling Cisco corporate headquarters (California,
USA) at 408 526-7208 or, elsewhere in North America, by calling
800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit
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You can e-mail your comments to [e-mail].
To submit your comments by mail, use the response card behind the front cover

of your document, or write to the following address:

Preface

Cisco Systems
Attn: Document Resource Connection
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We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and partners can obtain documentation, troubleshooting tips, and
sample configurations from online tools by using the Cisco Technical Assistance
Center (TAC) Web Site. Cisco.com registered users have complete access to the
technical support resources on the Cisco TAC Web Site.

Installation Guide for ACL Manager

viii

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Preface

Cisco.com

Obtaining Technical Assistance

Cisco.com is the foundation of a suite of interactive, networked services that
provides immediate, open access to Cisco information, networking solutions,
services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use
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• Resolve technical issues with online support

• Download and test software packages

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• Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service.
To access Cisco.com, go to the following URL:

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Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a
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Inquiries to Cisco TAC are categorized according to the urgency of the issue:

• Priority level 4 (P4)—You need information or assistance concerning Cisco

product capabilities, product installation, or basic product configuration.

• Priority level 3 (P3)—Your network performance is degraded. Network

functionality is noticeably impaired, but most business operations continue.

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Installation Guide for ACL Manager

ix

Obtaining Technical Assistance

• Priority level 2 (P2)—Your production network is severely degraded,

• Priority level 1 (P1)—Your production network is down, and a critical impact

Which Cisco TAC resource you choose is based on the priority of the problem and
the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving
both cost and time. The site provides around-the-clock access to online tools,
knowledge bases, and software. To access the Cisco TAC Web Site, go to the
following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract
have complete access to the technical support resources on the Cisco TAC Web
Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you
have a valid service contract but do not have a login ID or password, go to the
following URL to register:

Preface

affecting significant aspects of business operations. No workaround is
available.

to business operations will occur if service is not restored quickly. No
workaround is available.

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and
you are a Cisco.com registered user, you can open a case online by using the TAC
Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases
through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority
level 1 or priority level 2; these classifications are assigned when severe network
degradation significantly impacts business operations. When you contact the TAC
Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will
automatically open a case.

Installation Guide for ACL Manager

x

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Preface

Obtaining Technical Assistance

To obtain a directory of toll-free Cisco TAC telephone numbers for your country,
go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the
level of Cisco support services to which your company is entitled; for example,
SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In
addition, please have available your service agreement number and your product
serial number.

The Cisco TAC Escalation Center addresses issues that are classified as priority
level 1 or priority level 2; these classifications are assigned when severe network
degradation significantly impacts business operations. When you contact the TAC
Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will
automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country,
go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the
level of Cisco support services to which your company is entitled; for example,
SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In
addition, please have available your service agreement number and your product
serial number.

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xi

Obtaining Technical Assistance

Preface

xii

Installation Guide for ACL Manager

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CHAPTER

Installing ACL Manager

This installation guide provides information about ACL Manager requirements
and installing ACL Manager on Windows 2000 and Solaris.

ACL Manager runs on top of CiscoWorks2000 Resource Manager Essentials
(Essentials) Version 3.4.

System Requirements for ACL Manager

The system requirements for ACL Manager are given in this section.
ACL Manager requirements are the same as Essentials requirements, except
where noted.

ACL Manager supports Cisco routers with Cisco IOS Releases 10.3 through 12.2,
and Catalyst 6000 switches running Catalyst OS Releases 5.3 through 7.1.

1

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Installation Guide for ACL Manager

1-1

System Requirements for ACL Manager

Windows 2000 Requirements

This section describes the minimum requirements for running ACL Manager on
Windows 2000.

Server Requirements

The ACL Manager server must:

• Be installed on a machine that is running Essentials, Release 3.4.

• Be an IBM PC-compatible with 550 MHz or faster Pentium III processor

running Windows 2000 Server or Professional, with Service Pack 2.

• Have the following disk space and memory in addition to the requirements

for Essentials:

–

128 MB of memory RAM (minimum)

–

70 MB of available disk space (minimum)

Chapter 1 Installing ACL Manager

Solaris Requirements

This section describes the minimum requirements for running ACL Manager on
Solaris.

Server Requirements

The ACL Manager server must:

• Be installed on a machine that is running Essentials, Release 3.4.

• Be a member of the Sun Ultra 60 family of products running

Solaris 2.7 and 2.8.

• Have the following disk space and memory in addition to the requirements

for Essentials:

–

128 MB of memory RAM (minimum)

–

50 MB of available disk space (minimum)

Installation Guide for ACL Manager

1-2

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Chapter 1 Installing ACL Manager

Java Plug-in Requirements

Java Plug-in improves the performance of ACL Manager, and allows it to use the
latest Java runtime functionality. The plug-in caches Java applets and speeds up
the loading of the ACL Manager application.

Ensure that Java Plug-in version 1.3.1 is installed.

Installing Java Plug-in

See Chapter 3 of User Guide for CiscoWorks2000 Server, for instructions on
how to install Java Plug-in.

ACL Manager on Multi-homed Machines

ACL Manager 1.4 is supported on multi-homed machines (machines with
multiple Network Interface Cards (NICs), each configured with different IP
addresses).

System Requirements for ACL Manager

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To run ACL Manager on a multi-homed machine, there are two requirements:

• All IP addresses must be configured in DNS.

• Only one IP address can be used by the client/browser to access

ACL Manager Server. This is an ACL Manager restriction.

To ensure that ACL Manager runs properly on multi-homed machines, you must
open and modify the gatekeeper configuration file. The file location is:

• CiscoWorks2000 Installation Directory\lib\vbroker\gatekeeper.cfg, on

Windows.

• /opt/CSCOpx/lib/vbroker/gatekeeper.cfg, on Solaris.

It is recommended that you back up the gatekeeper configuration file before
modifying it.

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1-3

System Requirements for ACL Manager

To modify the gatekeeper configuration file:

Step 1 Stop the Daemon Manager by entering:

On Windows,

net stop crmdmgtd

On Solaris,

/etc/init.d/dmgtd stop

Step 2 Replace every instance of external-IP-address with the external IP address that

you choose, and remove the character “#”, from the following:

#vbroker.gatekeeper.backcompat.callback.host=external-IP-address

#vbroker.se.exterior.host=external-IP-address

#vbroker.se.iiop_tp.host=external-IP-address

#vbroker.se.interior.host=external-IP-address

Step 3 After modifying the gatekeeper configuration file, restart the Daemon Manager

by entering:

Chapter 1 Installing ACL Manager

On Windows,

net start crmdmgtd

On Solaris,

/etc/init.d/dmgtd start

TCP Ports Used by ACL Manager

ACL Manager uses the ports 1683 and 8088, in addition to the ports documented
for CiscoWorks2000.

If 1683 is blocked by a firewall, ACL Manager uses the port 8088.

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1-4

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Chapter 1 Installing ACL Manager

Installing ACL Manager on Windows 2000

Installing ACL Manager on Windows 2000

This section describes how to install ACL Manager on Windows 2000.

Note You have to be the administrator of the system or have admin privileges to

perform installation.

Installing the ACL Manager Server

To install the ACL Manager server:

Step 1 Make sure your system meets all of the requirements described in the “Windows

2000 Requirements” section on page 1-2.

Step 2 Close all applications.
Step 3 Insert the ACL Manager CD into your CD-ROM drive.

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Step 4 Launch Windows Explorer, and double-click the CD-ROM drive icon.

Note You can click Cancel to end the installation at any time. If you end the

installation before it is complete, you must begin the installation again
from this step.

Step 5 Double-click the setup.exe icon.

If Essentials is not installed, or a correct version of Essentials is not installed,
ACL Manager exits with an appropriate message. To install Essentials, follow the
instructions in Installation and Set Up Guide for Resource Manager Essentials on

Windows 2000.

If you are upgrading from ACL Manager 1.3 to ACL Manager 1.4, the install
program prompts you to back up data from the previous release.

If you are installing ACL Manager for the first time, skip to Step 8.

Step 6 Click Yes in the dialog box that asks whether you want to back up your previous

data.
A Directory Selection dialog box appears.

Installation Guide for ACL Manager

1-5

Installing ACL Manager on Windows 2000

Step 7 Accept the default destination or enter a new path, then click Next.

After the data has been backed up, the program continues installing
ACL Manager.

Step 8 Click Next in the Welcome dialog box that appears.
Step 9 Accept the default name and company or enter new data in the User Information

dialog box.

Step 10 Click Next.

A dialog box appears displaying the directory where ACL Manager will be
installed.

Step 11 Click Next.

If Essentials is running, the install program asks you whether you want to stop the
CiscoWorks2000 Daemon Manager. Click Yes to continue installing
ACL Manager. If you click No, the installation program exits.

If you clicked Yes, the installation program stops CiscoWorks2000
Server Manager and the Start Copying Files Window appears. After all files are
copied, the ACL Manager Program settings are modified. ACL Manager gets
registered in the CiscoWorks2000 data backup framework. The install program
displays a message that the CiscoWorks2000 Daemon Manager is starting.

Chapter 1 Installing ACL Manager

Step 12 Click Finish in the Setup Complete dialog box to complete the installation.

Upgrading ACL Manager Data from a Remote Windows 2000

If you have installed ACL Manager 1.4, and you also have ACL Manager 1.3 on
another server, you have to upgrade the existing data to ACL Manager 1.4.

Note You must upgrade Essentials and CMF data before you can upgrade

ACL Manager data.

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Chapter 1 Installing ACL Manager

Upgrading data from a remote machine consists of:

• Exporting ACL Manager data from the server that has ACL Manager 1.3

• Importing this data into the server that has ACL Manager 1.4

To export ACL Manager data:

Step 1 Access the server that has ACL Manager 1.3.
Step 2 Set the NMSROOT variable to CiscoWorks2000 install directory.
Step 3 To shut down ACL Manager, enter:

%NMSROOT%

Step 4 Insert the ACL Manager 1.4 CD into the CD-ROM drive.
Step 5 At the command prompt, corresponding to the drive where the CD-ROM contents

can be accessed, enter:

%NMSROOT%

Step 6 Enter the backup directory name at the prompt. The aclmdata.tar file will be

stored at the specified location.

Installing ACL Manager on Windows 2000

\bin\pdterm AclmServer

\bin\perl.exe export_aclm.pl

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You can also enter the backup directory name as a command line option:

%NMSROOT%

Step 7 Copy the aclmdata.tar file to any location on the machine where

\bin\perl.exe export_aclm.pl backup directory

ACL Manager 1.4 is installed.

Step 8 Start the ACL Manager. Enter:

%NMSROOT%

Note You must import Essentials and CMF data before you can import

\bin\pdexec AclmServer

ACL Manager data.

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1-7

Installing ACL Manager on Solaris

To import ACL Manager data:

Step 1 Access the server that has ACL Manager 1.4.
Step 2 Shut down ACL Manager. Enter:

%NMSROOT%

Step 3 Enter:

cd %NMSROOT%\rigel\scripts

%NMSROOT%\bin\perl.exe import_aclm.pl

where NMSROOT is the directory in which CiscoWorks2000 is installed
(c:\program files\CSCOpx by default).

Step 4 Enter the location and name of the file (aclmdata.tar) at the prompt.

After you enter the backup directory and filename, this message appears on the
screen:

Restoring removes all existing data including jobs.
Remove existing data and continue [y/n]?

Chapter 1 Installing ACL Manager

\bin\pdterm AclmServer

Step 5 Enter y, and then press Return.
Step 6 Start ACL Manager. Enter:

%NMSROOT%

\bin\pdexec AclmServer

Installing ACL Manager on Solaris

This section describes how to install ACL Manager on a Solaris machine.
You can install the ACL Manager on a local disk or on a network-mounted

Network File System (NFS) disk to which you have root access.

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Chapter 1 Installing ACL Manager

Installing the ACL Manager Server

To install the ACL Manager server:

Step 1 Make sure your system meets all of the requirements as described in Solaris

Requirements, page 1-2.

Step 2 To become superuser, enter su and the root password at the command prompt, or

log in as

Step 3 Insert the ACL Manager CD into your CD-ROM drive.

The CD-ROM is automatically mounted into the /cdrom/cdrom0 directory. If you
are running File Manager, a separate File Manager window displays the contents
of the CD-ROM.

Step 4 Enter:

# cd /cdrom/cdrom0
# ./setup.sh

Step 5 Enter y to agree to the terms of the copyright, then press Return.

If you are upgrading ACL Manager 1.3 to 1.4, the install program prompts you to
back up data from the previous release.

root.

Installing ACL Manager on Solaris

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Step 6 Enter y at the command prompt, then press Return.
Step 7 Enter the path for the backup directory, then press Return.

After the data has been backed up, if the correct version of Essentials is not
installed, an error message appears and the installation terminates.To install
Essentials, follow the instructions in Installation and Set Up Guide for Resource

Manager Essentials on Solaris.

If Essentials is installed, this message appears on your screen:

Select component(s) you wish to install (all/none/q)?[all]:

Note If you are installing ACL Manager for the first time and Essentials is

installed, this message will appear after Step 5.

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1-9

Chapter 1 Installing ACL Manager

Installing ACL Manager on Solaris

Step 8 Enter all, then press Return.

If Essentials is running, the install program asks you whether you want to stop the
CiscoWorks2000 Daemon Manager. Type
ACL Manager. If you type

n, the installation program exits.

y to continue installing

The installation program displays the names of the server files being installed. If
you have upgraded from ACL Manager 1.3 to 1.4, the data is updated.
ACL Manager gets registered in the CiscoWorks2000 data backup framework.
After the installation is complete, the installation program restarts the
CiscoWorks2000 Daemon Manager.

Upgrading ACL Manager Data from a Remote Solaris Machine

If you have installed ACL Manager 1.4 on a Solaris machine, and you have
ACL Manager 1.3 on another Solaris machine, you will have to upgrade the
existing data to ACL Manager 1.4.

1-10

Note You must upgrade Essentials and CMF data before you can upgrade

ACL Manager data.

Upgrading data from a remote machine consists of:

• Exporting ACL Manager data from the server that has ACL Manager 1.3.

• Importing this data into the server that has ACL Manager 1.4.

To export ACL Manager data:

Step 1 Access the server that has ACL Manager 1.3.
Step 2 To shut down ACL Manager, enter:

$NMSROOT

/bin/pdterm AclmServer

where $NMSROOT is the directory in which CiscoWorks2000 is installed
(/opt/CSCOpx by default).

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Chapter 1 Installing ACL Manager

Step 3 Mount the ACL Manager 1.4 CD-ROM. Enter:

cd cdrom/cdrom0

Step 4 Enter:

./export_aclm.pl

Step 5 Enter the backup directory name at the prompt. The aclmdata.tar file will be

stored at the specified location.
You can also enter the backup directory name as a command line option:

./export_aclm.pl backup directory

The aclmdata.tar file will be stored at the specified location.

Step 6 Do an ftp of aclmdata.tar in the binary mode to the machine that has

ACL Manager 1.4.

Step 7 Start ACL Manager. Enter:

$NMSROOT

Installing ACL Manager on Solaris

/bin/pdexec AclmServer

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Note You must import Essentials and CMF data before you can import

ACL Manager data.

To import ACL Manager data:

Step 1 Access the server that has ACL Manager 1.4.
Step 2 Shut down ACL Manager. Enter:

$NMSROOT

Step 3 Enter these commands:

cd $NMSROOT/rigel/scripts
./import_aclm.pl

/bin/pdterm AclmServer

where $NMSROOT is the directory in which CiscoWorks2000 is installed
(/opt/CSCOpx by default).

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1-11

Uninstalling ACL Manager

Step 4 Enter the location and the filename (aclmdata.tar) at the prompt.

After you enter the backup directory and filename, this message appears on the
screen:

Restoring removes all existing data including jobs.
Remove existing data and continue [y/n]?

Step 5 Enter y, and then press Return.
Step 6 Start ACL Manager. Enter:

$NMSROOT

/bin/pdexec AclmServer

Uninstalling ACL Manager

This section describes how to uninstall ACL Manager on Windows 2000 Server
and Solaris.

Chapter 1 Installing ACL Manager

Uninstalling ACL Manager on Windows 2000

You have to be the administrator of the system, or have admin privileges, to
perform the uninstallation.

To uninstall the ACL Manager server:

Step 1 Select Start > Control Panel > Add/Remove Programs.
Step 2 Select ACL Manager 1.4 from the software list.
Step 3 Click Add/Remove.
Step 4 Click Yes in the Confirm File Deletion dialog box.

The Remove Programs from Your Computer window opens.

Step 5 Click OK when the uninstallation is complete.

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1-12

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Chapter 1 Installing ACL Manager

Note After you uninstall ACL Manager, some directories and files might

remain. If this is the case, delete these directories and files, manually. If
you cannot delete them and the message,
reboot your system. You should then be able to delete the remaining files.

Uninstalling ACL Manager on Solaris

You need to have root privileges to uninstall ACL Manager.
To uninstall the ACL Manager server:

Step 1 Enter this command:

# /usr/sbin/pkgrm CSCOaclms

A message appears, asking you if you want to remove this package.

Uninstalling ACL Manager

The file is in use, appears,

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Step 2 Enter y, then press Return.

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1-13

Uninstalling ACL Manager

Chapter 1 Installing ACL Manager

1-14

Installation Guide for ACL Manager

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INDEX

C

cautions

significance of

CD-ROM, obtaining Cisco documentation

on

Cisco.com, obtaining technical assistance

through

vi

vii

ix

D

documentation

feedback, providing electronically or by

viii

mail

obtaining vii

on a CD-ROM vii
on the World Wide Web vii
ordering vii

related vi

TAC ix

I

installation 1-1 to 1-13

on Solaris

new installations
upgrades from a remote Solaris

machine

on Windows 2000 1-5 to 1-8

new installations 1-5 to 1-6
upgrades from a remote Windows

server

prerequisites 1-1 to 1-3

Java Plug-in 1-3
Solaris 1-2
Windows 2000 1-2

uninstalling ACL Manager 1-12 to 1-13

on Solaris 1-13
on Windows 2000 1-12 to 1-13

1-8 to 1-10

1-10 to 1-12

1-6 to 1-8

H

help

online
technical assistance, obtaining viii

78-14158-01

vi

Cisco.com ix

J

Java Plug-in, prerequisite to installing ACLM

description

Installation Guide for ACL Manager

1-3

IN-1

Index

installing 1-3

R

reader comment form, submitting

electronically

viii

T

TAC (Technical Assistance Center)

obtaining support from

how the Escalation Center works x
priority levels, understanding ix
telephone numbers x

website x
Technical Assistance Center (see TAC) ix
technical support viii

through Cisco.com ix
through TAC ix

telephone numbers for TAC (see technical

support)

x

typographical conventions used in this

document

ix

vtovi

W

World Wide Web

contacting TAC via
obtaining Cisco documentation via vii

Installation Guide for ACL Manager

IN-2

x

78-14158-01