Cisco Works2000 User Manual

Installation Guide for ACL Manager

Software Release 1.4 CiscoWorks2000
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Installation Guide for ACL Manager
Copyright © 2002, Cisco Systems, Inc. All rights reserved.
Preface v
Audience v Conventions v Related Documentation vi Obtaining Documentation vii
World Wide Web vii Ordering Documentation vii Documentation Feedback viii
Obtaining Technical Assistance viii
Cisco.com ix Technical Assistance Center ix
Cisco TAC Web Site x Cisco TAC Escalation Center x

CONTENTS

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Installing ACL Manager 1-1
System Requirements for ACL Manager 1-1
Windows 2000 Requirements 1-2
Server Requirements 1-2
Solaris Requirements 1-2
Server Requirements 1-2
Java Plug-in Requirements 1-3
Installing Java Plug-in 1-3
ACL Manager on Multi-homed Machines 1-3
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I
NDEX
Contents
TCP Ports Used by ACL Manager 1-4
Installing ACL Manager on Windows 2000 1-5
Installing the ACL Manager Server 1-5 Upgrading ACL Manager Data from a Remote Windows 2000 1-6
Installing ACL Manager on Solaris 1-8
Installing the ACL Manager Server 1-9 Upgrading ACL Manager Data from a Remote Solaris Machine 1-10
Uninstalling ACL Manager 1-12
Uninstalling ACL Manager on Windows 2000 1-12 Uninstalling ACL Manager on Solaris 1-13
iv
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Audience

Preface

Installation Guide for ACL Manager describes how to install Access Control List (ACL) Manager, a software tool for the management of access control lists on Cisco routers and catalyst switches. This preface describes who should read Installation Guide for ACL Manager, and outlines the document conventions used in this manual.
This publication is written for network operators, network administrators, and system administrators.

Conventions

This document uses the following conventions:
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Item Convention
Commands and keywords boldface font Variables for which you supply values italic font Displayed session and system information Information you enter Variables you enter
screen font boldface screen font italic screen font
Installation Guide for ACL Manager
v

Related Documentation

Item Convention
Menu items and button names boldface font Selecting a menu item Option>Network Preferences
Note Means reader take note. Notes contain helpful suggestions or references to
material not covered in the publication.
Caution Means reader be careful. In this situation, you might do something that could
result in equipment damage or loss of data.
Related Documentation
Preface
vi
Note Although every effort has been made to validate the accuracy of the information
in the printed and electronic documentation, you should also review the ACL Manager 1.4 documentation on Cisco.com for any updates.
The following additional documentation is available:
Online Documentation
Context-sensitive online help
You can access the help in two ways:
Select an option from the navigation tree, then click Help.
Click the Help button in the dialog box.
Installation Guide for ACL Manager
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Preface
PDF for:
User Guide for ACL Manager 1.4
Installation Guide for ACL Manager 1.4
Release Notes for ACL Manager 1.4 on Solaris and Windows.
Note Adobe Acrobat Reader 4.0 or later is required.

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:
Obtaining Documentation
http://www.cisco.com
Translated documentation is available at the following URL:
http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation

Cisco documentation is available in the following ways:
Registered Cisco Direct Customers can order Cisco product documentation
from the Networking Products MarketPlace:
http://www.cisco.com/cgi-bin/order/order_root.pl
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Installation Guide for ACL Manager
vii

Obtaining Technical Assistance

Registered Cisco.com users can order the Documentation CD-ROM through
the online Subscription Store:
http://www.cisco.com/go/subscription
Nonregistered Cisco.com users can order documentation through a local
account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Feedback at the top of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.
You can e-mail your comments to bug-doc@cisco.com. To submit your comments by mail, use the response card behind the front cover
of your document, or write to the following address:
Preface
Cisco Systems Attn: Document Resource Connection 170 West Tasman Drive San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
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Preface

Cisco.com

Obtaining Technical Assistance
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
Streamline business processes and improve productivity
Resolve technical issues with online support
Download and test software packages
Order Cisco learning materials and merchandise
Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
Priority level 4 (P4)—You need information or assistance concerning Cisco
product capabilities, product installation, or basic product configuration.
Priority level 3 (P3)—Your network performance is degraded. Network
functionality is noticeably impaired, but most business operations continue.
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Obtaining Technical Assistance
Priority level 2 (P2)—Your production network is severely degraded,
Priority level 1 (P1)—Your production network is down, and a critical impact
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
http://www.cisco.com/tac
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
Preface
affecting significant aspects of business operations. No workaround is available.
to business operations will occur if service is not restored quickly. No workaround is available.
http://www.cisco.com/register/
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
http://www.cisco.com/tac/caseopen
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
Installation Guide for ACL Manager
x
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Preface
Obtaining Technical Assistance
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.
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Obtaining Technical Assistance
Preface
xii
Installation Guide for ACL Manager
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CHAPTER

Installing ACL Manager

This installation guide provides information about ACL Manager requirements and installing ACL Manager on Windows 2000 and Solaris.
ACL Manager runs on top of CiscoWorks2000 Resource Manager Essentials (Essentials) Version 3.4.

System Requirements for ACL Manager

The system requirements for ACL Manager are given in this section. ACL Manager requirements are the same as Essentials requirements, except where noted.
ACL Manager supports Cisco routers with Cisco IOS Releases 10.3 through 12.2, and Catalyst 6000 switches running Catalyst OS Releases 5.3 through 7.1.
1
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1-1
System Requirements for ACL Manager

Windows 2000 Requirements

This section describes the minimum requirements for running ACL Manager on Windows 2000.
Server Requirements
The ACL Manager server must:
Be installed on a machine that is running Essentials, Release 3.4.
Be an IBM PC-compatible with 550 MHz or faster Pentium III processor
running Windows 2000 Server or Professional, with Service Pack 2.
Have the following disk space and memory in addition to the requirements
for Essentials:
128 MB of memory RAM (minimum)
70 MB of available disk space (minimum)
Chapter 1 Installing ACL Manager

Solaris Requirements

This section describes the minimum requirements for running ACL Manager on Solaris.
Server Requirements
The ACL Manager server must:
Be installed on a machine that is running Essentials, Release 3.4.
Be a member of the Sun Ultra 60 family of products running
Solaris 2.7 and 2.8.
Have the following disk space and memory in addition to the requirements
for Essentials:
128 MB of memory RAM (minimum)
50 MB of available disk space (minimum)
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Chapter 1 Installing ACL Manager

Java Plug-in Requirements

Java Plug-in improves the performance of ACL Manager, and allows it to use the latest Java runtime functionality. The plug-in caches Java applets and speeds up the loading of the ACL Manager application.
Ensure that Java Plug-in version 1.3.1 is installed.
Installing Java Plug-in
See Chapter 3 of User Guide for CiscoWorks2000 Server, for instructions on how to install Java Plug-in.

ACL Manager on Multi-homed Machines

ACL Manager 1.4 is supported on multi-homed machines (machines with multiple Network Interface Cards (NICs), each configured with different IP addresses).
System Requirements for ACL Manager
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To run ACL Manager on a multi-homed machine, there are two requirements:
All IP addresses must be configured in DNS.
Only one IP address can be used by the client/browser to access
ACL Manager Server. This is an ACL Manager restriction.
To ensure that ACL Manager runs properly on multi-homed machines, you must open and modify the gatekeeper configuration file. The file location is:
CiscoWorks2000 Installation Directory\lib\vbroker\gatekeeper.cfg, on
Windows.
/opt/CSCOpx/lib/vbroker/gatekeeper.cfg, on Solaris.
It is recommended that you back up the gatekeeper configuration file before modifying it.
Installation Guide for ACL Manager
1-3
System Requirements for ACL Manager
To modify the gatekeeper configuration file:
Step 1 Stop the Daemon Manager by entering:
On Windows,
net stop crmdmgtd
On Solaris,
/etc/init.d/dmgtd stop
Step 2 Replace every instance of external-IP-address with the external IP address that
you choose, and remove the character “#”, from the following:
#vbroker.gatekeeper.backcompat.callback.host=external-IP-address
#vbroker.se.exterior.host=external-IP-address
#vbroker.se.iiop_tp.host=external-IP-address
#vbroker.se.interior.host=external-IP-address
Step 3 After modifying the gatekeeper configuration file, restart the Daemon Manager
by entering:
Chapter 1 Installing ACL Manager
On Windows,
net start crmdmgtd
On Solaris,
/etc/init.d/dmgtd start

TCP Ports Used by ACL Manager

ACL Manager uses the ports 1683 and 8088, in addition to the ports documented for CiscoWorks2000.
If 1683 is blocked by a firewall, ACL Manager uses the port 8088.
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Chapter 1 Installing ACL Manager

Installing ACL Manager on Windows 2000

Installing ACL Manager on Windows 2000
This section describes how to install ACL Manager on Windows 2000.
Note You have to be the administrator of the system or have admin privileges to
perform installation.

Installing the ACL Manager Server

To install the ACL Manager server:
Step 1 Make sure your system meets all of the requirements described in the “Windows
2000 Requirements” section on page 1-2.
Step 2 Close all applications. Step 3 Insert the ACL Manager CD into your CD-ROM drive.
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Step 4 Launch Windows Explorer, and double-click the CD-ROM drive icon.
Note You can click Cancel to end the installation at any time. If you end the
installation before it is complete, you must begin the installation again from this step.
Step 5 Double-click the setup.exe icon.
If Essentials is not installed, or a correct version of Essentials is not installed, ACL Manager exits with an appropriate message. To install Essentials, follow the instructions in Installation and Set Up Guide for Resource Manager Essentials on
Windows 2000.
If you are upgrading from ACL Manager 1.3 to ACL Manager 1.4, the install program prompts you to back up data from the previous release.
If you are installing ACL Manager for the first time, skip to Step 8.
Step 6 Click Yes in the dialog box that asks whether you want to back up your previous
data. A Directory Selection dialog box appears.
Installation Guide for ACL Manager
1-5
Installing ACL Manager on Windows 2000
Step 7 Accept the default destination or enter a new path, then click Next.
After the data has been backed up, the program continues installing ACL Manager.
Step 8 Click Next in the Welcome dialog box that appears. Step 9 Accept the default name and company or enter new data in the User Information
dialog box.
Step 10 Click Next.
A dialog box appears displaying the directory where ACL Manager will be installed.
Step 11 Click Next.
If Essentials is running, the install program asks you whether you want to stop the CiscoWorks2000 Daemon Manager. Click Yes to continue installing ACL Manager. If you click No, the installation program exits.
If you clicked Yes, the installation program stops CiscoWorks2000 Server Manager and the Start Copying Files Window appears. After all files are copied, the ACL Manager Program settings are modified. ACL Manager gets registered in the CiscoWorks2000 data backup framework. The install program displays a message that the CiscoWorks2000 Daemon Manager is starting.
Chapter 1 Installing ACL Manager
Step 12 Click Finish in the Setup Complete dialog box to complete the installation.

Upgrading ACL Manager Data from a Remote Windows 2000

If you have installed ACL Manager 1.4, and you also have ACL Manager 1.3 on another server, you have to upgrade the existing data to ACL Manager 1.4.
Note You must upgrade Essentials and CMF data before you can upgrade
ACL Manager data.
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Chapter 1 Installing ACL Manager
Upgrading data from a remote machine consists of:
Exporting ACL Manager data from the server that has ACL Manager 1.3
Importing this data into the server that has ACL Manager 1.4
To export ACL Manager data:
Step 1 Access the server that has ACL Manager 1.3. Step 2 Set the NMSROOT variable to CiscoWorks2000 install directory. Step 3 To shut down ACL Manager, enter:
%NMSROOT%
Step 4 Insert the ACL Manager 1.4 CD into the CD-ROM drive. Step 5 At the command prompt, corresponding to the drive where the CD-ROM contents
can be accessed, enter:
%NMSROOT%
Step 6 Enter the backup directory name at the prompt. The aclmdata.tar file will be
stored at the specified location.
Installing ACL Manager on Windows 2000
\bin\pdterm AclmServer
\bin\perl.exe export_aclm.pl
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You can also enter the backup directory name as a command line option:
%NMSROOT%
Step 7 Copy the aclmdata.tar file to any location on the machine where
\bin\perl.exe export_aclm.pl backup directory
ACL Manager 1.4 is installed.
Step 8 Start the ACL Manager. Enter:
%NMSROOT%
Note You must import Essentials and CMF data before you can import
\bin\pdexec AclmServer
ACL Manager data.
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Installing ACL Manager on Solaris

To import ACL Manager data:
Step 1 Access the server that has ACL Manager 1.4. Step 2 Shut down ACL Manager. Enter:
%NMSROOT%
Step 3 Enter:
cd %NMSROOT%\rigel\scripts
%NMSROOT%\bin\perl.exe import_aclm.pl
where NMSROOT is the directory in which CiscoWorks2000 is installed (c:\program files\CSCOpx by default).
Step 4 Enter the location and name of the file (aclmdata.tar) at the prompt.
After you enter the backup directory and filename, this message appears on the screen:
Restoring removes all existing data including jobs. Remove existing data and continue [y/n]?
Chapter 1 Installing ACL Manager
\bin\pdterm AclmServer
Step 5 Enter y, and then press Return. Step 6 Start ACL Manager. Enter:
%NMSROOT%
\bin\pdexec AclmServer
Installing ACL Manager on Solaris
This section describes how to install ACL Manager on a Solaris machine. You can install the ACL Manager on a local disk or on a network-mounted
Network File System (NFS) disk to which you have root access.
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Chapter 1 Installing ACL Manager

Installing the ACL Manager Server

To install the ACL Manager server:
Step 1 Make sure your system meets all of the requirements as described in Solaris
Requirements, page 1-2.
Step 2 To become superuser, enter su and the root password at the command prompt, or
log in as
Step 3 Insert the ACL Manager CD into your CD-ROM drive.
The CD-ROM is automatically mounted into the /cdrom/cdrom0 directory. If you are running File Manager, a separate File Manager window displays the contents of the CD-ROM.
Step 4 Enter:
# cd /cdrom/cdrom0 # ./setup.sh
Step 5 Enter y to agree to the terms of the copyright, then press Return.
If you are upgrading ACL Manager 1.3 to 1.4, the install program prompts you to back up data from the previous release.
root.
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Step 6 Enter y at the command prompt, then press Return. Step 7 Enter the path for the backup directory, then press Return.
After the data has been backed up, if the correct version of Essentials is not installed, an error message appears and the installation terminates.To install Essentials, follow the instructions in Installation and Set Up Guide for Resource
Manager Essentials on Solaris.
If Essentials is installed, this message appears on your screen:
Select component(s) you wish to install (all/none/q)?[all]:
Note If you are installing ACL Manager for the first time and Essentials is
installed, this message will appear after Step 5.
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Chapter 1 Installing ACL Manager
Installing ACL Manager on Solaris
Step 8 Enter all, then press Return.
If Essentials is running, the install program asks you whether you want to stop the CiscoWorks2000 Daemon Manager. Type ACL Manager. If you type
n, the installation program exits.
y to continue installing
The installation program displays the names of the server files being installed. If you have upgraded from ACL Manager 1.3 to 1.4, the data is updated. ACL Manager gets registered in the CiscoWorks2000 data backup framework. After the installation is complete, the installation program restarts the CiscoWorks2000 Daemon Manager.

Upgrading ACL Manager Data from a Remote Solaris Machine

If you have installed ACL Manager 1.4 on a Solaris machine, and you have ACL Manager 1.3 on another Solaris machine, you will have to upgrade the existing data to ACL Manager 1.4.
1-10
Note You must upgrade Essentials and CMF data before you can upgrade
ACL Manager data.
Upgrading data from a remote machine consists of:
Exporting ACL Manager data from the server that has ACL Manager 1.3.
Importing this data into the server that has ACL Manager 1.4.
To export ACL Manager data:
Step 1 Access the server that has ACL Manager 1.3. Step 2 To shut down ACL Manager, enter:
$NMSROOT
/bin/pdterm AclmServer
where $NMSROOT is the directory in which CiscoWorks2000 is installed (/opt/CSCOpx by default).
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Chapter 1 Installing ACL Manager
Step 3 Mount the ACL Manager 1.4 CD-ROM. Enter:
cd cdrom/cdrom0
Step 4 Enter:
./export_aclm.pl
Step 5 Enter the backup directory name at the prompt. The aclmdata.tar file will be
stored at the specified location. You can also enter the backup directory name as a command line option:
./export_aclm.pl backup directory
The aclmdata.tar file will be stored at the specified location.
Step 6 Do an ftp of aclmdata.tar in the binary mode to the machine that has
ACL Manager 1.4.
Step 7 Start ACL Manager. Enter:
$NMSROOT
Installing ACL Manager on Solaris
/bin/pdexec AclmServer
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Note You must import Essentials and CMF data before you can import
ACL Manager data.
To import ACL Manager data:
Step 1 Access the server that has ACL Manager 1.4. Step 2 Shut down ACL Manager. Enter:
$NMSROOT
Step 3 Enter these commands:
cd $NMSROOT/rigel/scripts ./import_aclm.pl
/bin/pdterm AclmServer
where $NMSROOT is the directory in which CiscoWorks2000 is installed (/opt/CSCOpx by default).
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Uninstalling ACL Manager

Step 4 Enter the location and the filename (aclmdata.tar) at the prompt.
After you enter the backup directory and filename, this message appears on the screen:
Restoring removes all existing data including jobs. Remove existing data and continue [y/n]?
Step 5 Enter y, and then press Return. Step 6 Start ACL Manager. Enter:
$NMSROOT
/bin/pdexec AclmServer
Uninstalling ACL Manager
This section describes how to uninstall ACL Manager on Windows 2000 Server and Solaris.
Chapter 1 Installing ACL Manager

Uninstalling ACL Manager on Windows 2000

You have to be the administrator of the system, or have admin privileges, to perform the uninstallation.
To uninstall the ACL Manager server:
Step 1 Select Start > Control Panel > Add/Remove Programs. Step 2 Select ACL Manager 1.4 from the software list. Step 3 Click Add/Remove. Step 4 Click Yes in the Confirm File Deletion dialog box.
The Remove Programs from Your Computer window opens.
Step 5 Click OK when the uninstallation is complete.
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Chapter 1 Installing ACL Manager
Note After you uninstall ACL Manager, some directories and files might
remain. If this is the case, delete these directories and files, manually. If you cannot delete them and the message, reboot your system. You should then be able to delete the remaining files.

Uninstalling ACL Manager on Solaris

You need to have root privileges to uninstall ACL Manager. To uninstall the ACL Manager server:
Step 1 Enter this command:
# /usr/sbin/pkgrm CSCOaclms
A message appears, asking you if you want to remove this package.
Uninstalling ACL Manager
The file is in use, appears,
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Step 2 Enter y, then press Return.
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Uninstalling ACL Manager
Chapter 1 Installing ACL Manager
1-14
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INDEX

C
cautions
significance of
CD-ROM, obtaining Cisco documentation
on
Cisco.com, obtaining technical assistance
through
vi
vii
ix
D
documentation
feedback, providing electronically or by
viii
mail
obtaining vii
on a CD-ROM vii on the World Wide Web vii ordering vii
related vi
TAC ix
I
installation 1-1 to 1-13
on Solaris
new installations upgrades from a remote Solaris
machine
on Windows 2000 1-5 to 1-8
new installations 1-5 to 1-6 upgrades from a remote Windows
server
prerequisites 1-1 to 1-3
Java Plug-in 1-3 Solaris 1-2 Windows 2000 1-2
uninstalling ACL Manager 1-12 to 1-13
on Solaris 1-13 on Windows 2000 1-12 to 1-13
1-8 to 1-10
1-10 to 1-12
1-6 to 1-8
H
help
online technical assistance, obtaining viii
78-14158-01
vi
Cisco.com ix
J
Java Plug-in, prerequisite to installing ACLM
description
Installation Guide for ACL Manager
1-3
IN-1
Index
installing 1-3
R
reader comment form, submitting
electronically
viii
T
TAC (Technical Assistance Center)
obtaining support from
how the Escalation Center works x priority levels, understanding ix telephone numbers x
website x Technical Assistance Center (see TAC) ix technical support viii
through Cisco.com ix through TAC ix
telephone numbers for TAC (see technical
support)
x
typographical conventions used in this
document
ix
vtovi
W
World Wide Web
contacting TAC via obtaining Cisco documentation via vii
Installation Guide for ACL Manager
IN-2
x
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