THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL
ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT
ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND
ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE
FOR A COPY.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE
OF THESE SUPPLIERS ARE PROVIDED “AS IS" WITH ALL FAULTS. CISCO AND THE
ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE
THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual
addresses and phone numbers. Any examples, command display output, network topology diagrams, and
other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses
or phone numbers in illustrative content is unintentional and coincidental.
All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current
online version for the latest version.
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at
www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and
other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/
legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use
of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)
RV340x Administration Guide
iii
Introduction
Introduction
Introduction
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL
ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT
ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND
ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE
FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and
found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If the equipment causes interference to radio or
television reception, which can be determined by turning the equipment off and on, users are encouraged to
try to correct the interference by using one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority
to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE
OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE
ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
RV340x Administration Guide
iv
Introduction
Introduction
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE
THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual
addresses and phone numbers. Any examples, command display output, network topology diagrams, and
other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses
or phone numbers in illustrative content is unintentional and coincidental.
All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current
online version for the latest version.
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at
www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and
other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/
legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use
of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)
RV340x Administration Guide
v
Contents
CONTENTS
Full Cisco Trademarks with Software Licenseiii
Introductioniv
CHAPTER 1
CHAPTER 2
Getting Started1
Setting Up Your Device 1
Getting Started 3
Troubleshooting Tips 4
User Interface 4
Status and Statistics7
System Summary 7
TCP/IP Services 9
Port Traffic 10
WAN QoS Statistics 11
ARP Table 11
Routing Table 12
DHCP Bindings 12
Mobile Network 13
View Logs 13
CHAPTER 3
vi
Captive Portal Status 14
Administration17
File Management 17
RV340x Administration Guide
Manual Upgrade 18
Auto Update 18
Reboot 20
Diagnostic 20
Certificate 21
Import Certificate 21
Generate CSR/Certificate 21
Built-In 3rd-Party CA Certificates 22
Select as Primary Certificate 22
Configuration Management 22
Contents
CHAPTER 4
System Configuration25
System 25
Time 26
Log 26
Email Server 27
Remote Syslog Server 28
Email 28
User Accounts 29
Remote Authentication Service 31
User Groups 32
IP Address Groups 33
SNMP 34
Discovery-Bonjour 35
LLDP 35
Automatic Updates 36
Schedules 37
CHAPTER 5
Service Management 37
PnP (Plug and Play) 38
Plug and Play Connect Service 38
Creating a Controller Profile 38
Registering Devices 39
WAN41
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Contents
WAN Settings 41
Multi-WAN 44
Mobile Network 46
Mobile Network Setup 46
Bandwidth Cap Setting 47
Dynamic DNS 47
Hardware DMZ 48
IPv6 Transition 48
IPv6 in IPv4 Tunnel (6in4) 49
IPv6 Rapid Deployment (6rd) 49
CHAPTER 6
CHAPTER 7
LAN51
Port Settings 51
PoE Settings (RV345P) 52
VLAN Settings 53
LAN/DHCP Settings 55
Static DHCP 58
802.1X Configuration 58
DNS Local Database 59
Router Advertisement 59
Wireless (RV340W) 61
Basic Settings 61
Configuring 2.4 GHz Radio 63
Configuring 5 GHz Radio 64
Advanced Settings 64
Captive Portal 66
CHAPTER 8
viii
WPS 67
Routing 69
IGMP Proxy 69
RIP 70
Static Routing 71
RV340x Administration Guide
Contents
CHAPTER 9
CHAPTER 10
Firewall 73
Basic Settings 73
Access Rules 74
Network Address Translation 76
Static NAT 76
Port Forwarding 77
Port Triggering 78
Session Timeout 78
DMZ Host 79
VPN 81
VPN Status 81
IPSec Profiles 83
Site-to-Site 86
Client to Site 89
Teleworker VPN Client 92
CHAPTER 11
PPTP Server 93
L2TP Server 94
GRE Tunnel 95
SSL VPN 95
VPN Passthrough 98
Security 99
Application Control 99
Settings 99
Application Statistics 100
Client Statistics 101
Web Filtering 101
Content Filtering 102
IP Source Guard 103
Cisco Umbrella 103
Threat and IPS 104
Status 104
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Contents
Antivirus 105
IPS 106
CHAPTER 12
CHAPTER 13
CHAPTER 14
QoS 109
Traffic Classes 109
WAN Queuing 110
WAN Policing 111
WAN Bandwidth Management 111
Switch Classification 111
Switch Queuing 112
Configuration Wizards 115
Initial Setup Wizard 115
Application Control Wizard 116
VPN Setup Wizard 116
License 119
License 119
Request a Smart Account 120
CHAPTER 15
Smart Software Licensing Status 121
Smart License Usage 121
Where To Go From Here123
Where To Go From Here 123
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CHAPTER 1
Getting Started
Thank you for choosing the Cisco RV34xx. This guide describes how to install and manage your device. Your
Cisco RV34xx comes with default settings. However, your internet service provider (ISP) might require you
to modify the settings. You can modify the settings using a web browser such as Internet Explorer (version
10 and higher), Firefox, or Chrome (for PC) or Safari (for Mac).
This section contains the following topics:
• Setting Up Your Device, on page 1
• User Interface, on page 4
Setting Up Your Device
This section will help get you started with your device by following these steps:
Step 1Connect a PC to a numbered LAN port on the device. If the PC is configured to become a DHCP client, an IP address in
the 192.168.1.x range is assigned to the PC.
Step 2Start a web browser.
Step 3In the address bar, enter the default IP address of the device, 192.168.1.1. The browser might issue a warning that the
website is untrusted. Continue to the website.
Step 4When the sign-in page appears, enter the default username cisco and the default password cisco (lowercase).
Step 5Click Login.
Note
During the system boot up, the power LED will progressively keep flashing until the system has fully booted.
At start up, the PWR, LINK/ACT and GIGIBIT LEDs of LAN 1 will flash. At 25% boot up, the PWR,
LINK/ACT and GIGIBIT LEDs of LAN 1 and 2 will flash. At 50% boot up, the PWR, LINK/ACT and GIGIBIT
LEDs of LAN 1, 2 and 3 will flash. At 75% boot up, the PWR, LINK/ACT and GIGIBIT LEDs of LAN 1, 2,
3 and 4 will flash.
The system boot time will be less than 3 minutes typically. If the device is fully configured with all feature
configuration settings set to a maximum, it may take up to 7 minutes to fully boot the system.
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Setting Up Your Device
Table 1: Description of the LEDs
Getting Started
PWR
DIAG
LINK/ACT of WAN1,
WAN2 and LAN 1-4
GIGABIT of WAN1,
WAN2 and LAN 1-4
DMZ
VPN
Off when the device is powered off.
Solid green when the device is powered on and booted.
Flashing green when the device is booting up.
Off when the system is on track to bootup.
Slow blinking red (1Hz) when the firmware upgrade is in progress.
Fast blinking red (3Hz) when the firmware upgrade is failing.
Solid red when the system failed to boot-up with both active and inactive images or in
rescue mode.
Off when there is no Ethernet connection.
Solid green when the GE Ethernet link is on.
Flashing green when the GE is sending or receiving data.
Solid green when at 1000M speed.
Off when at non-1000M speed.
Solid green when the DMZ is enabled.
Off when the DMZ is disabled.
Off when no VPN tunnel is defined, or all defined VPN tunnels have been disabled.
USB1 and USB2
RESET
Wireless
Solid green when at least one VPN tunnel is up.
Flashing green when sending or receiving data over VPN tunnel.
Solid amber when no enabled VPN tunnel is up.
Off when no USB device is connected, or is inserted but not recognized.
Solid green when the USB dongle is connected to the ISP successfully. USB storage is
recognized.
Flashing green when sending or receiving data.
Solid amber when the USB dongle is recognized but fails to connect to ISP (no IP address
is assigned). The USB storage access has errors.
To reboot the device, press the reset button with a paper clip or pen tip for less than 10
seconds.
To reset the device to factory default settings, press and hold the reset button for 10
seconds.
LED is on when the internal access point is enabled.
LED is off when the internal access point is disabled.
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Getting Started
Getting Started
Before going over to setup wizard, a password change window will appear if we are logging in to the router
for the first time after Factory reset. The screen will show up with user accounts link. Here it will ask for the
following :
1. Old password
2. New password
3. Confirm new password (Password Strength Meter)
4. Click Save.
Now we you can use the various links available on this page and follow the on-screen instructions to quickly
configure your network device. You can use the various links available on this page and follow the on-screen
instructions to quickly configure your network device.
Launch Setup Wizard
Getting Started
Directs you to the Initial Setup Wizard.Initial Setup Wizard
Wizard
Initial Configuration
Change Administrator
Password
Configure WAN Settings
Configure USB Settings
ConfigureVLANSettings
Quick Access
Upgrade Firmware
Configure Remote
Management Access
Backup Device
Configuration
Directs you to the VPN Status Wizard.VPN Setup Wizard
Directs you to the Application Control Wizard.Application Control
Directs you to the User Accounts page where you can change the administrator
password and set up a guest account.
Directs you to the WAN Settings page where you can modify the WAN
parameters such as IPv4 or IPv6 address and status.
Directs you to the Mobile Network page where you can modify the USB
configurations.
Directs you to the VLAN Membership Settings page where you can configure
the VLAN.
Directs you to the File Management page where you can update the device
firmware.
Directs you to the FireWall >Basic Settings page where you can enable the
basic features of the device.
Directs you to the Config Managementpage where you can manage the device’s
configuration.
Device Status
System Summary
Directs you to the System Summary page that displays the IPv4 and IPv6
configuration, Port, Radio and VPN status, as well as the firewall status on the
device.
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Troubleshooting Tips
Getting Started
VPN Status
Port Statistics
Traffic Statistics
Troubleshooting Tips
If you have trouble connecting to the Internet or the web-based web interface:
• Verify that your web browser is not set to work offline.
• Check the local area network connection settings for your Ethernet adapter. The PC should obtain an IP
address through DHCP. Alternatively, the PC can have a static IP address in the 192.168.1.x range with
the default gateway set to 192.168.1.1 (the default IP address of the device).
• Verify that you entered the correct settings in the Wizard to set up your Internet connection.
• Reset the modem and the device by powering off both devices. Next, power on the modem and let it sit
for about 2 minutes. Then, power on the device. You should now receive a WAN IP address.
• If you have a DSL modem, ask your ISP to put the DSL modem into bridge mode.
Directs you to the VPN Status page that displays the status of the VPNs managed
by this device.
Directs you to the PortTrafficpage which displays the device’s port status and
port traffic.
Directs you to the TCP/IP Servicespage which displays the device’s port listen
status and the established connection status.
Directs you to the ViewLogs page which displays the logs on the device.View System Log
User Interface
The user interface is designed to make it easy for you to set up and manage your device.
Navigation
The major modules of the web interface are represented by buttons in the left navigation pane. Click a button
to view more options. Click an option to open a page.
Popup windows
Some links and buttons launch popup windows that display more information or related configuration pages.
If your web browser displays a warning message about the popup window, allow the blocked content.
Help
To view information about the selected configuration page, click Help at the top right corner of the web
interface. If your web browser displays a warning message about the popup window, allow the blocked content.
Logout
To exit the web interface, click Logoutnear the top right corner of the web interface. The sign-in page appears.
The user interface is designed to make it easy to set up and manage the device. The header toolbar icons are
described in the table below.
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4
Getting Started
User Interface
Table 2: Header Toolbar Options
DescriptionIcon
Toggle button – Located on the top left of the header – This toggle button helps to expand
or collapse the navigation pane.
Language Selection – This drop-down list allows you to select the language for the user
interface.
Help – The online-help documentation for the device.
About – The firmware version information for the device.
Logout – Click to log out of the device.
Icon Legend
This table displays the most common icons found throughout the graphical interface and their meanings.
Add – Click to add an entry.
Edit – Click to edit an entry.
Delete – Click to delete an entry.
Refresh – Click to refresh the data.
Reset counters – Click to reset the counters.
Clone – Click to clone the settings.
Export – Click to export the configurations.
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User Interface
Getting Started
Import – Click to import the configurations.
Save – Click to save the configurations.
Connected – Click to connect.
Disconnected – Click to disconnect.
Popup Windows
Some links and buttons launch popup windows that display more information or related configuration pages.
If the web browser displays a warning message about the popup window, allow the blocked content.
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Status and Statistics
This section provides information on the various configuration settings of your device and contains the
following topics:
• System Summary, on page 7
• TCP/IP Services, on page 9
• Port Traffic, on page 10
• WAN QoS Statistics, on page 11
• ARP Table, on page 11
• Routing Table, on page 12
• DHCP Bindings, on page 12
• Mobile Network, on page 13
• View Logs, on page 13
• Captive Portal Status, on page 14
System Summary
CHAPTER 2
The System Summary provides a snapshot of the settings on your device. It displays your device’s firmware,
serial number, port traffic, routing status, mobile networks, and VPN server settings. To view this System
Summary, click Status and Statistics > System Summary.
System Information
• Host Name – Name of host.
• Serial Number – Serial number of the device.
• System Up Time – Length of time in yy-mm-dd, hours, and minutes that the device has been active.
• Current Time – Current time and date.
• PID VID – Version number of the hardware.
Firmware Information
• Firmware Version – Version number of the installed firmware.
• Firmware MD5Checksum – A value used for file validation.
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System Summary
Status and Statistics
• WAN1MAC Address – The MAC address of WAN1.
• WAN2MAC Address – The MAC address of WAN2.
• LAN MAC Address – The MAC address of the LAN.
Port Status
• Port ID– Defined name and number of the port.
• Interface – Name of the port used for the connection.
• Link Status – Status of the link.
• Speed – The speed (in Mbps) of the device after auto negotiation.
Radio Status
Radio 1 (2.4GHz) and Radio 2 (5GHz)
• Wireless Radio – Displays if the wireless radio is enabled or disabled.
• MAC Address – MAC address for the wireless connection.
• Mode - Supported wireless network (802.11b/g/n for 2.4 GHz radio) and (802.11a/n/ac for 5 GHz radio).
• Channel - Bandwidth channel for wireless connection. (Channel 11 for 2.4GHz radio and channel 42
for 5 GHz radio).
• Operational Bandwidth
- Operational bandwidth for the wireless radio (20/40MHZ for 2.4GHz and 80MHz for 5 GHz)
IPv4 and IPv6
• Interface – Name of the interface.
• IP Address– IP address assigned to the interface.
• Default Gateway – Default gateway for the interface.
• DNS – IP address of the DNS server.
• Dynamic DNS – IP address of the DDNS for the interface: Disabled or Enabled.
• Renew – Click to renew the IP address.
VPN Status
• Type – Type of the VPN tunnel.
• Enabled – Is Enabled or Disabled.
• Configured – VPN tunnel’s status whether it is configured or not.
• Max Supported Sessions – The maximum number of tunnels supported on the device.
• Connected Sessions – Current status of the tunnel.
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Status and Statistics
TCP/IP Services
Firewall Setting Status
• Stateful PacketInspection (SPI) – also known as dynamic packet filtering, is enabled by default and
monitors the state of active connections. It uses this information to determine which network packets are
allowed through the firewall.
• Denial of Service (Dos) – Status of the Dos filter service is enabled (On) or disabled (Off). A DoS attack
is an attempt to make a machine or network resource unavailable to its intended users.
• Block WAN Request– Makes it difficult for outside users to work their way into your network by hiding
the network ports from Internet devices and preventing the network from being detected by other Internet
users.
• Remote Management – Indicates that a remote connection for managing the device is allowed or denied.
• Access Rule – Number of access rules that have been set.
Log Setting Status
• Syslog Server– Status of system logs.
• Email Log – Status of logs to send using email.
TCP/IP Services
The TCP/IP Services page displays the status of the protocol, port, and IP address. To view the TCP/IP services,
click Status and Statistics > TCP/IP Services.
Port Listen Status
• Protocol – Type of protocol used for communication.
• Listen IP Address – The listening IP address on the device.
• Listen Port– The listening port on the device.
Established Connection Status
• Protocol – Type of protocol used for communication.
• Local IP Address – IP address of the system.
• Local Port– Listening ports on different services.
• Foreign Address – IP address of the device connected.
• Foreign Port – Port of the device connected.
• Status – Connection status of the session.
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Port Traffic
Port Traffic
Status and Statistics
The Port Traffic page displays the status of the interfaces of the device. To view the device’s Port Traffic
page, click Status and Statistics >Port Traffic.
Port Traffic
• Port ID– Defined name and number of the port.
• Port Label– Name of the port.
• Link Status– Status of the link.
• Rx Packets– Number of packets received on the port.
• Rx Bytes – Number of packets received, measured in bytes.
• Tx Packets– Number of packets transmitted on the port.
• Tx Bytes – Number of packets transmitted and measured in bytes.
• Packet Error – Number of packets not successfully received on the device.
Wireless Traffic (RV340W)
• SSID Name – Name of the SSID.
• VLAN – VLAN ID.
• Radio Name – Name of wireless radio.
• Status– Wireless status.
• Rx Packets– Number of packets received on the port.
• Rx Bytes – Number of packets received, measured in bytes.
• Tx Packets– Number of packets transmitted on the port.
• Tx Bytes – Number of packets transmitted and measured in bytes.
• Multicast Packets– Number of multicast packets transferred on the device.
• Packet Error – Number of packets not successfully received on the device.
• Packet Dropped – Number of packets dropped by the device.
• Collisions – Number of packets colluded on the device.
• No of clients - Number of clients (devices) connected to the wireless.
Port Status
• Port ID– Defined name and number of the port.
• Port Label- Name of the port.
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Status and Statistics
• Link Status – Status of the interface.
• Port Activity – Status of the port (example: port enabled or disabled or connected).
• Speed Status – The speed (in Mbps) of the device after auto negotiation.
• Duplex Status – Duplex mode: Half or Full.
• Auto Negotiation – Status of the auto negotiation parameter. When enabled (On), it detects the duplex
mode, and if the connection requires a crossover, automatically chooses the MDI or MDIX configuration
that matches the other end of the link.
WAN QoS Statistics
The WAN QoS Statics page displays the statistics of the outbound and inbound WAN QoS. To view the
device’s WAN QoS Statics page, click Status and Statistics > WAN QoS Statistics.
• Interface – Name of the interface.
• Policy Name– Name of the policy.
WAN QoS Statistics
ARP Table
• Description – Description of the WAN QoS statistics.
• Counters last reset – Click Clear Countersto reset the counters.
Outbound QoS Statistics
• Queue – Number of outbound queues.
• Traffic Class – Name of traffic class assigned to queue.
• Packets Sent– Number of outbound packets of the traffic class sent.
• Packets Dropped – Number of outbound packets dropped.
Inbound QoS Statistics
• Queue – Number of inbound queues.
• Traffic Class – Name of traffic class assigned to queue.
• Packets Sent– Number of traffic class inbound packets sent.
• Packets Dropped – Number of inbound packets dropped.
The ARP Table lists all of the devices currently connected and their stats.
To open the Connected Devices page, click Status and Statistics > ARP Table.
• Hostname – Name of the connected device.
• IPv4 – The IPv4 address of the connected devices.
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Routing Table
• MAC Address – MAC address of the connected device.
• Type – Shows the type of the device IP address.
• Interface – Displays the connection to which VLAN it is connected.
IPv6
• IPv6 Address– Displays the IPv6 address of the connected device.
• MAC Address – MAC address of the connected device.
+ icon - Click the + icon to add a selected ARP table entry into the Static DHCP table.
Routing Table
Routing is the process of moving packets across a network from one host to a another. The routing table
contains information about the topology of the network immediately around it. To view the IPv4 and IPv6
routes, click Status and Statistics > Routing Table.
Status and Statistics
IPv4 and IPv6 Routes
• Destination – IP Address and subnet mask of the connection.
• Next Hop – IP address of the next hop. Maximum number of hops (the maximum is 15 hops) that a
packet passes through.
• Metric – Number of routing algorithms when determining the optimal route for sending network traffic.
• Interface – Name of the VLAN to which the route is attached to.
• Source – Source of the route (Connected, Dynamic).
DHCP Bindings
The DHCP Bindings table displays the status of the DHCP client information such as IPv4/IPv6 address,
MAC address, lease expires time and type of binding (static or dynamic). To view the device’s DHCP bindings,
click Status and Statistics > DHCP Bindings.
In the DHCP Bindings Table, the following is displayed:
• Host Name - Name of the host.
• IPv4 Address/IPv6Address – Assigned IP address to the clients.
• MAC Address – The MAC address of the clients’ assigned IP address.
• Lease Expires– Lease time for the client’s system.
• Type – Shows the status of the connection (Static or Dynamic).
• Action – Allows you to delete one of the connections from the binding table.
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Status and Statistics
Click the Refresh icon to refresh the data.
Mobile Network
Mobile networks enables a device and its subnets to be mobile while continuing to maintain IP connectivity
transparent to the IP hosts connecting to the network through this mobile device. To view the device’s mobile
network, click Status andStatistics > Mobile Network. Next, select the Interfaces from the drop-down list
(USB1 or USB2). Click Refresh to refresh mobile network status.
Connection
• Internet IPAddress – IP address served by the service provider.
• Subnet Mask – Mask served by the service provider.
• Default Gateway – Default gateway served by the service provider.
• Connection Up Time – Time duration of connected device.
Mobile Network
View Logs
• Current Dial-UpSession Usage – Data usage per session.
• Monthly Usage – Monthly data usage.
Data Card Status
• Manufacturer – Manufacturer of the device.
• Card Firmware– Firmware version provided by the manufacturer.
• SIM Status – Status of the SIM.
• IMSI – Unique number of the device.
• Carrier – Name or type of data carrier.
• Service Type – Data service type.
• Signal Strength– Strength of data signal.
• Card Status – Card status disconnected or connected.
The View Logs page displays all of the device’s logs. You can filter these logs based on category, severity,
or keyword. You can also refresh, clear, and export these logs to a PC or USB. To view the device’s logs,
follow these steps:
Step 1Click Status and Statistics > View Logs.
Step 2To view logs, First click Here(link) to enable the log feature. Then, under Logs Filtered By, select the appropriate option.
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Captive Portal Status
Status and Statistics
Category
Step 3Click Show Logs.
Note
Step 4Click any of the following options:
To configure log settings, see Log, on page 26.
• Refresh – Click to refresh logs.
• Clear Logs – Click to clear logs.
• Export Logs to PC – Click to export logs to PC.
• Export Logs to USB – Click to export logs on to a USB storage device.
Click any of the following to view logs:
• All – Displays all the logs.
• Category – Displays the selected category logs.
Select one of the options displayed to view the logs based on the severity.Severity
Enter a keyword to display the logs based on the keyword.Search Keyword
Captive Portal Status
Captive portal support enables a highly secure, customized guest access with multiple rights and roles. It
provides secure wireless Internet access to visiting customers and rapid authentication and connectivity for
employees who are using their personal mobile devices.
To open and see the Captive Portal Status, click Status and Statistics > Captive Portal Status.
Select the required SSID from the drop-down to see the following details.
Step 1Select the required SSID from the drop-down to see the following details:
• Username — Name of the connected user.
• SSID — Name of the network
• IP Address— IP address of the connected user.
• MAC Address — MAC address of the connected user.
• Auth — Authentication used by the connected user (Guest, Local or RADIUS).
• Tx Bytes — Number of packet transmitted and measured in bytes
• Rx Bytes — Number of packet received, measured in bytes.
• Connected Time— Time duration of connected device.
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Status and Statistics
Captive Portal Status
Step 2Select the required user and click Disconnect to disconnect the device. Then, click Refresh the refresh the data on the
page.
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Captive Portal Status
Status and Statistics
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CHAPTER 3
Administration
This section describes the device's administration features and contains the following topics:
• File Management, on page 17
• Reboot, on page 20
• Diagnostic, on page 20
• Certificate, on page 21
• Configuration Management, on page 22
File Management
The File Management provides a snapshot of your device. To view the File Management info, follow these
steps:
Step 1Click Administration> File Management. to see the following information:
System Information
• Device Model– Model number of the device.
• PID VID– PID and VID number of the device.
• Current Firmware Version – Current firmware version.
• Last Updated – Date of last firmware update.
• Last Version Available on Cisco.com – Latest firmware version.
• Last Checked – Date when last checked.
Signature
• Current Signature Version – Version of the signature.
• Last Updated – Last date of when an update was performed.
• Last Version Available on Cisco.com – Latest signature version.
• Last Checked – Date when last checked.
USB Dongle Driver
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17
Manual Upgrade
• Current DongleDriver Version – Version of built-in USB dongle driver.
• Last Updated – Last date of when an update was performed.
• Last Version Available on Cisco.com – Latest dongle driver version.
• Last Checked – Date when last checked.
Language Package
• Current Version – Version of the language package.
• Last Updated – Date when last updated.
• Last Version Available on Cisco.com – Latest language package version.
• Last Checked – Date when last checked.
Manual Upgrade
In the Manual Upgrade section, you can upload and upgrade to a newer version of the firmware, signature file, USB
dongle driver or language file.
Administration
Caution
Step 2If you select to upgrade from the USB drive, the device will search the USB flash drive for a firmware image file whose
name has one or more of the following: PID, MAC address, and Serial Number. If there are multiple firmware files in
the USB flash drive, the device will check the one with the most specific name, i.e. priority from high to low.
During a firmware upgrade, do not try to go online, turn off the device, shut down the PC, or interrupt the
process in any way until the operation is complete. This process takes about a minute, including the reboot
process. Interrupting the upgrade process at specific points when the flash memory is being written to may
corrupt it and render the device unusable.
Manual Upgrade
To update the device with a newer version of the firmware.
Step 1Select Administration > File Management.
Step 2In the Manual Upgrade section, select the file type (Firmware Image,Signature File,USB Dongle Driveror Language
File).
Step 3In the Upgrade From section, select an option (Cisco.com, PC, or USB) and click Refresh.
Step 4Check Reset all configuration/setting to factory defaults to reset all the configuration and apply factory defaults.
Step 5Click Upgrade to upload the selected image to the device.
Auto Update
18
The device supports loading a firmware from USB flash drive if the USB stick is present during the system
bootup. The device will search the USB flash drive for a firmware image file whose name has one or more
of the following: PID, MAC address, and Serial Number. If there are multiple firmware files in the USB flash
drive, the device will check the one with the most specific name, i.e. priority from high to low.
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Administration
Auto Update
• PID-MAC-SN.IMG
• PID-SN.IMG
• PID-MAC.IMG
• PID.IMG
The files with other names will be ignored. If the version is higher than the current version, it will be upgraded
to this image and the DUT will reboot. After that, the upgrade process will start again.
If it does not find a more recent image in the USB1, then it will check the USB2 using the same logic.
The device also supports loading a configuration file from a USB flash drive during the system bootup.
• The behavior only happens when the device is in factory default and attached with a USB flash drive
before it is.
• The device will search the USB flash drive for a config file whose name has one or more of the following:
PID,
MAC address, and Serial Number. If there are multiple firmware files in the USB flash drive, the device
will check.
the one with the most specific name, i.e. priority from high to low.
• PID-MAC-SN.xml
• PID-SN.xml
• PID-MAC.xml
• PID.xml
The files with the other names will be ignored.
Firmware Auto Fallback Mechanism
The device includes two firmware images in the flash to provide an Auto Fallback Mechanism so that the
device can automatically switch to the secondary firmware when the active firmware is corrupted or cannot
boot up successfully after five trials.
The Auto Fallback Mechanism operates as follows:
1. The device first boots up with the active firmware.
2. If the firmware is corrupted, it will switch to the secondary firmware automatically after the active firmware
has failed to boot up after 5 times. If the device gets stuck does not reboot automatically, you can turn off
the power, power on, wait for 30 seconds, then turn off the power, for 5 times to switch to the secondary
or inactive firmware.
3. After booting up with the secondary or inactive firmware, please check to see if anything is wrong with
the active firmware.
4. Reload the new firmware again if necessary.
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Administration
Reboot
Reboot
The Reboot allows users to restart the device with active or inactive images.
To access Reboot page, follow these steps:
Step 1Click Administration >Reboot.
Step 2In the Active Image after Reboot section, select an option (Active Imagex.x.xx.xx or Inactive Image x.x.xx.xx) from
the drop-down list.
Step 3Select the preferred reboot option.
• Reboot the device.
• Return to factory default settings after reboot.
• Return to factory default settings including certificates after reboot.
Step 4Click Reboot to reboot device.
Diagnostic
Your device provides several diagnostic tools to help you with troubleshooting network issues. Use the
following diagnostic tools to monitor the overall health of your network.
Using Ping or Trace
You can use the Ping or Trace utility to test connectivity between this device and another device on the
network. To use Ping or Trace, follow these steps:
Step 1Select Administration > Diagnostic.
Step 2In the Ping or Trace an IP Address section, in the IP Address/Domain Name field, enter an IP address or domain name.
Step 3Click Ping. The ping results appear. This tells you if the device is accessible. Or click Traceroute. The traceroute displays
the route path.
Step 4To perform a DNS lookup, enter the IP address or domain name in the Perform a DNS Lookup>IP Address/Domain
Name field and click Lookup.
Step 5To view and export a technical support report, click one of the following options:
• Export To PC- Select this option to export the report to your PC.
• Export to USB - Select this option to export the report to a USB device.
• Email to - Select this option to email the report to an address.
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