Cisco RV340x Administration Guide

RV340x Administration Guide

First Published: 2016-05-26

Last Modified: 2020-07-31

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

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The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB's public domain version of the UNIX operating system. All rights reserved. Copyright©1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.

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of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)

RV340x Administration Guide

iii

Introduction

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are encouraged to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright©1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

RV340x Administration Guide

Introduction

All printed copies and duplicate soft copies of this document are considered uncontrolled. See the current online version for the latest version.

Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices.

legal/trademarks.html. Third-party trademarks mentioned are the property of their respective owners. The use

of the word partner does not imply a partnership relationship between Cisco and any other company. (1721R)

RV340x Administration Guide

CONTENTS

Full Cisco Trademarks with Software License iii

Introduction iv

CHAPTER 1

CHAPTER 2

Getting Started 1

Setting Up Your Device 1

Getting Started 3

Troubleshooting Tips 4

User Interface 4

Status and Statistics 7

System Summary 7

TCP/IP Services 9

Port Traffic 10

WAN QoS Statistics 11

ARP Table 11

Routing Table 12

DHCP Bindings 12

Mobile Network 13

View Logs 13

CHAPTER 3

Captive Portal Status 14

Administration 17

File Management 17

RV340x Administration Guide

Manual Upgrade 18

Auto Update 18

Reboot 20

Diagnostic 20

Certificate 21

Import Certificate 21

Generate CSR/Certificate 21

Built-In 3rd-Party CA Certificates 22

Select as Primary Certificate 22

Configuration Management 22

Contents

CHAPTER 4

System Configuration 25

System 25

Time 26

Log 26

Email Server 27

Remote Syslog Server 28

Email 28

User Accounts 29

Remote Authentication Service 31

User Groups 32

IP Address Groups 33

SNMP 34

Discovery-Bonjour 35

LLDP 35

Automatic Updates 36

Schedules 37

CHAPTER 5

Service Management 37

PnP (Plug and Play) 38

Plug and Play Connect Service 38

Creating a Controller Profile 38

Registering Devices 39

WAN 41

RV340x Administration Guide

vii

Contents

WAN Settings 41

Multi-WAN 44

Mobile Network 46

Mobile Network Setup 46

Bandwidth Cap Setting 47

Dynamic DNS 47

Hardware DMZ 48

IPv6 Transition 48

IPv6 in IPv4 Tunnel (6in4) 49

IPv6 Rapid Deployment (6rd) 49

CHAPTER 6

CHAPTER 7

LAN 51

Port Settings 51

PoE Settings (RV345P) 52

VLAN Settings 53

LAN/DHCP Settings 55

Static DHCP 58

802.1X Configuration 58

DNS Local Database 59

Router Advertisement 59

Wireless (RV340W) 61

Basic Settings 61

Configuring 2.4 GHz Radio 63

Configuring 5 GHz Radio 64

Advanced Settings 64

Captive Portal 66

CHAPTER 8

viii

WPS 67

Routing 69

IGMP Proxy 69

RIP 70

Static Routing 71

RV340x Administration Guide

Contents

CHAPTER 9

CHAPTER 10

Firewall 73

Basic Settings 73

Access Rules 74

Network Address Translation 76

Static NAT 76

Port Forwarding 77

Port Triggering 78

Session Timeout 78

DMZ Host 79

VPN 81

VPN Status 81

IPSec Profiles 83

Site-to-Site 86

Client to Site 89

Teleworker VPN Client 92

CHAPTER 11

PPTP Server 93

L2TP Server 94

GRE Tunnel 95

SSL VPN 95

VPN Passthrough 98

Security 99

Application Control 99

Settings 99

Application Statistics 100

Client Statistics 101

Web Filtering 101

Content Filtering 102

IP Source Guard 103

Cisco Umbrella 103

Threat and IPS 104

Status 104

RV340x Administration Guide

Contents

Antivirus 105

IPS 106

CHAPTER 12

CHAPTER 13

CHAPTER 14

QoS 109

Traffic Classes 109

WAN Queuing 110

WAN Policing 111

WAN Bandwidth Management 111

Switch Classification 111

Switch Queuing 112

Configuration Wizards 115

Initial Setup Wizard 115

Application Control Wizard 116

VPN Setup Wizard 116

License 119

Request a Smart Account 120

CHAPTER 15

Smart Software Licensing Status 121

Smart License Usage 121

Where To Go From Here 123

RV340x Administration Guide

CHAPTER 1

Getting Started

Thank you for choosing the Cisco RV34xx. This guide describes how to install and manage your device. Your Cisco RV34xx comes with default settings. However, your internet service provider (ISP) might require you to modify the settings. You can modify the settings using a web browser such as Internet Explorer (version 10 and higher), Firefox, or Chrome (for PC) or Safari (for Mac).

This section contains the following topics:

• Setting Up Your Device, on page 1

• User Interface, on page 4

Setting Up Your Device

This section will help get you started with your device by following these steps:

Step 1 Connect a PC to a numbered LAN port on the device. If the PC is configured to become a DHCP client, an IP address in

the 192.168.1.x range is assigned to the PC.

Step 2 Start a web browser. Step 3 In the address bar, enter the default IP address of the device, 192.168.1.1. The browser might issue a warning that the

website is untrusted. Continue to the website.

Step 4 When the sign-in page appears, enter the default username cisco and the default password cisco (lowercase). Step 5 Click Login.

Note

During the system boot up, the power LED will progressively keep flashing until the system has fully booted.

At start up, the PWR, LINK/ACT and GIGIBIT LEDs of LAN 1 will flash. At 25% boot up, the PWR, LINK/ACT and GIGIBIT LEDs of LAN 1 and 2 will flash. At 50% boot up, the PWR, LINK/ACT and GIGIBIT LEDs of LAN 1, 2 and 3 will flash. At 75% boot up, the PWR, LINK/ACT and GIGIBIT LEDs of LAN 1, 2, 3 and 4 will flash.

The system boot time will be less than 3 minutes typically. If the device is fully configured with all feature configuration settings set to a maximum, it may take up to 7 minutes to fully boot the system.

RV340x Administration Guide

Setting Up Your Device

Table 1: Description of the LEDs

Getting Started

PWR

DIAG

LINK/ACT of WAN1, WAN2 and LAN 1-4

GIGABIT of WAN1, WAN2 and LAN 1-4

DMZ

VPN

Off when the device is powered off.

Solid green when the device is powered on and booted.

Flashing green when the device is booting up.

Off when the system is on track to bootup.

Slow blinking red (1Hz) when the firmware upgrade is in progress.

Fast blinking red (3Hz) when the firmware upgrade is failing.

Solid red when the system failed to boot-up with both active and inactive images or in rescue mode.

Off when there is no Ethernet connection.

Solid green when the GE Ethernet link is on.

Flashing green when the GE is sending or receiving data.

Solid green when at 1000M speed.

Off when at non-1000M speed.

Solid green when the DMZ is enabled.

Off when the DMZ is disabled.

Off when no VPN tunnel is defined, or all defined VPN tunnels have been disabled.

USB1 and USB2

RESET

Wireless

Solid green when at least one VPN tunnel is up.

Flashing green when sending or receiving data over VPN tunnel.

Solid amber when no enabled VPN tunnel is up.

Off when no USB device is connected, or is inserted but not recognized.

Solid green when the USB dongle is connected to the ISP successfully. USB storage is recognized.

Flashing green when sending or receiving data.

Solid amber when the USB dongle is recognized but fails to connect to ISP (no IP address is assigned). The USB storage access has errors.

To reboot the device, press the reset button with a paper clip or pen tip for less than 10 seconds.

To reset the device to factory default settings, press and hold the reset button for 10 seconds.

LED is on when the internal access point is enabled.

LED is off when the internal access point is disabled.

RV340x Administration Guide

Getting Started

Before going over to setup wizard, a password change window will appear if we are logging in to the router for the first time after Factory reset. The screen will show up with user accounts link. Here it will ask for the following :

1. Old password

2. New password

3. Confirm new password (Password Strength Meter)

4. Click Save.

Now we you can use the various links available on this page and follow the on-screen instructions to quickly configure your network device. You can use the various links available on this page and follow the on-screen instructions to quickly configure your network device.

Launch Setup Wizard

Getting Started

Directs you to the Initial Setup Wizard.Initial Setup Wizard

Wizard

Initial Configuration

Change Administrator Password

Configure WAN Settings

Configure USB Settings

ConfigureVLANSettings

Quick Access

Upgrade Firmware

Configure Remote Management Access

Backup Device Configuration

Directs you to the VPN Status Wizard.VPN Setup Wizard Directs you to the Application Control Wizard.Application Control

Directs you to the User Accounts page where you can change the administrator

password and set up a guest account.

Directs you to the WAN Settings page where you can modify the WAN

parameters such as IPv4 or IPv6 address and status.

Directs you to the Mobile Network page where you can modify the USB

configurations.

Directs you to the VLAN Membership Settings page where you can configure

the VLAN.

Directs you to the File Management page where you can update the device

firmware.

Directs you to the FireWall >Basic Settings page where you can enable the

basic features of the device.

Directs you to the Config Managementpage where you can manage the device’s

configuration.

Device Status

System Summary

Directs you to the System Summary page that displays the IPv4 and IPv6

configuration, Port, Radio and VPN status, as well as the firewall status on the device.

RV340x Administration Guide

Troubleshooting Tips

Getting Started

VPN Status

Port Statistics

Traffic Statistics

Troubleshooting Tips

If you have trouble connecting to the Internet or the web-based web interface:

• Verify that your web browser is not set to work offline.

• Check the local area network connection settings for your Ethernet adapter. The PC should obtain an IP address through DHCP. Alternatively, the PC can have a static IP address in the 192.168.1.x range with the default gateway set to 192.168.1.1 (the default IP address of the device).

• Verify that you entered the correct settings in the Wizard to set up your Internet connection.

• Reset the modem and the device by powering off both devices. Next, power on the modem and let it sit for about 2 minutes. Then, power on the device. You should now receive a WAN IP address.

• If you have a DSL modem, ask your ISP to put the DSL modem into bridge mode.

Directs you to the VPN Status page that displays the status of the VPNs managed

by this device.

Directs you to the PortTrafficpage which displays the device’s port status and

port traffic.

Directs you to the TCP/IP Servicespage which displays the device’s port listen

status and the established connection status.

Directs you to the ViewLogs page which displays the logs on the device.View System Log

User Interface

The user interface is designed to make it easy for you to set up and manage your device.

Navigation

The major modules of the web interface are represented by buttons in the left navigation pane. Click a button to view more options. Click an option to open a page.

Popup windows

Some links and buttons launch popup windows that display more information or related configuration pages. If your web browser displays a warning message about the popup window, allow the blocked content.

Help

To view information about the selected configuration page, click Help at the top right corner of the web

interface. If your web browser displays a warning message about the popup window, allow the blocked content.

Logout

To exit the web interface, click Logoutnear the top right corner of the web interface. The sign-in page appears.

The user interface is designed to make it easy to set up and manage the device. The header toolbar icons are described in the table below.

RV340x Administration Guide

Getting Started

User Interface

Table 2: Header Toolbar Options

DescriptionIcon

Toggle button – Located on the top left of the header – This toggle button helps to expand

or collapse the navigation pane.

Language Selection – This drop-down list allows you to select the language for the user

interface.

Help – The online-help documentation for the device.

About – The firmware version information for the device.

Logout – Click to log out of the device.

Icon Legend

This table displays the most common icons found throughout the graphical interface and their meanings.

Add – Click to add an entry.

Edit – Click to edit an entry.

Delete – Click to delete an entry.

Refresh – Click to refresh the data.

Reset counters – Click to reset the counters.

Clone – Click to clone the settings.

Export – Click to export the configurations.

RV340x Administration Guide

User Interface

Getting Started

Import – Click to import the configurations.

Save – Click to save the configurations.

Connected – Click to connect.

Disconnected – Click to disconnect.

Popup Windows

Some links and buttons launch popup windows that display more information or related configuration pages. If the web browser displays a warning message about the popup window, allow the blocked content.

RV340x Administration Guide

Status and Statistics

This section provides information on the various configuration settings of your device and contains the following topics:

• System Summary, on page 7

• TCP/IP Services, on page 9

• Port Traffic, on page 10

• WAN QoS Statistics, on page 11

• ARP Table, on page 11

• Routing Table, on page 12

• DHCP Bindings, on page 12

• Mobile Network, on page 13

• View Logs, on page 13

• Captive Portal Status, on page 14

System Summary

CHAPTER 2

The System Summary provides a snapshot of the settings on your device. It displays your device’s firmware, serial number, port traffic, routing status, mobile networks, and VPN server settings. To view this System

Summary, click Status and Statistics > System Summary.

System Information

• Host Name – Name of host.

• Serial Number – Serial number of the device.

• System Up Time – Length of time in yy-mm-dd, hours, and minutes that the device has been active.

• Current Time – Current time and date.

• PID VID – Version number of the hardware.

Firmware Information

• Firmware Version – Version number of the installed firmware.

• Firmware MD5Checksum – A value used for file validation.

RV340x Administration Guide

System Summary

Status and Statistics

• WAN1MAC Address – The MAC address of WAN1.

• WAN2MAC Address – The MAC address of WAN2.

• LAN MAC Address – The MAC address of the LAN.

Port Status

• Port ID– Defined name and number of the port.

• Interface – Name of the port used for the connection.

• Link Status – Status of the link.

• Speed – The speed (in Mbps) of the device after auto negotiation.

Radio Status

Radio 1 (2.4GHz) and Radio 2 (5GHz)

• Wireless Radio – Displays if the wireless radio is enabled or disabled.

• MAC Address – MAC address for the wireless connection.

• Mode - Supported wireless network (802.11b/g/n for 2.4 GHz radio) and (802.11a/n/ac for 5 GHz radio).

• Channel - Bandwidth channel for wireless connection. (Channel 11 for 2.4GHz radio and channel 42

for 5 GHz radio).

• Operational Bandwidth

- Operational bandwidth for the wireless radio (20/40MHZ for 2.4GHz and 80MHz for 5 GHz)

IPv4 and IPv6

• Interface – Name of the interface.

• IP Address– IP address assigned to the interface.

• Default Gateway – Default gateway for the interface.

• DNS – IP address of the DNS server.

• Dynamic DNS – IP address of the DDNS for the interface: Disabled or Enabled.

• Renew – Click to renew the IP address.

VPN Status

• Type – Type of the VPN tunnel.

• Enabled – Is Enabled or Disabled.

• Configured – VPN tunnel’s status whether it is configured or not.

• Max Supported Sessions – The maximum number of tunnels supported on the device.

• Connected Sessions – Current status of the tunnel.

RV340x Administration Guide

Status and Statistics

TCP/IP Services

Firewall Setting Status

• Stateful PacketInspection (SPI) – also known as dynamic packet filtering, is enabled by default and

monitors the state of active connections. It uses this information to determine which network packets are allowed through the firewall.

• Denial of Service (Dos) – Status of the Dos filter service is enabled (On) or disabled (Off). A DoS attack

is an attempt to make a machine or network resource unavailable to its intended users.

• Block WAN Request– Makes it difficult for outside users to work their way into your network by hiding

the network ports from Internet devices and preventing the network from being detected by other Internet users.

• Remote Management – Indicates that a remote connection for managing the device is allowed or denied.

• Access Rule – Number of access rules that have been set.

Log Setting Status

• Syslog Server– Status of system logs.

• Email Log – Status of logs to send using email.

TCP/IP Services

The TCP/IP Services page displays the status of the protocol, port, and IP address. To view the TCP/IP services,

click Status and Statistics > TCP/IP Services.

Port Listen Status

• Protocol – Type of protocol used for communication.

• Listen IP Address – The listening IP address on the device.

• Listen Port– The listening port on the device.

Established Connection Status

• Protocol – Type of protocol used for communication.

• Local IP Address – IP address of the system.

• Local Port– Listening ports on different services.

• Foreign Address – IP address of the device connected.

• Foreign Port – Port of the device connected.

• Status – Connection status of the session.

RV340x Administration Guide

Port Traffic

Status and Statistics

The Port Traffic page displays the status of the interfaces of the device. To view the device’s Port Traffic

page, click Status and Statistics >Port Traffic.

Port Traffic

• Port ID– Defined name and number of the port.

• Port Label– Name of the port.

• Link Status– Status of the link.

• Rx Packets– Number of packets received on the port.

• Rx Bytes – Number of packets received, measured in bytes.

• Tx Packets– Number of packets transmitted on the port.

• Tx Bytes – Number of packets transmitted and measured in bytes.

• Packet Error – Number of packets not successfully received on the device.

Wireless Traffic (RV340W)

• SSID Name – Name of the SSID.

• VLAN – VLAN ID.

• Radio Name – Name of wireless radio.

• Status– Wireless status.

• Rx Packets– Number of packets received on the port.

• Rx Bytes – Number of packets received, measured in bytes.

• Tx Packets– Number of packets transmitted on the port.

• Tx Bytes – Number of packets transmitted and measured in bytes.

• Multicast Packets– Number of multicast packets transferred on the device.

• Packet Error – Number of packets not successfully received on the device.

• Packet Dropped – Number of packets dropped by the device.

• Collisions – Number of packets colluded on the device.

• No of clients - Number of clients (devices) connected to the wireless.

Port Status

• Port ID– Defined name and number of the port.

• Port Label- Name of the port.

RV340x Administration Guide

Status and Statistics

• Link Status – Status of the interface.

• Port Activity – Status of the port (example: port enabled or disabled or connected).

• Speed Status – The speed (in Mbps) of the device after auto negotiation.

• Duplex Status – Duplex mode: Half or Full.

• Auto Negotiation – Status of the auto negotiation parameter. When enabled (On), it detects the duplex

mode, and if the connection requires a crossover, automatically chooses the MDI or MDIX configuration that matches the other end of the link.

WAN QoS Statistics

The WAN QoS Statics page displays the statistics of the outbound and inbound WAN QoS. To view the

device’s WAN QoS Statics page, click Status and Statistics > WAN QoS Statistics.

• Interface – Name of the interface.

• Policy Name– Name of the policy.

WAN QoS Statistics

ARP Table

• Description – Description of the WAN QoS statistics.

• Counters last reset – Click Clear Countersto reset the counters.

Outbound QoS Statistics

• Queue – Number of outbound queues.

• Traffic Class – Name of traffic class assigned to queue.

• Packets Sent– Number of outbound packets of the traffic class sent.

• Packets Dropped – Number of outbound packets dropped.

Inbound QoS Statistics

• Queue – Number of inbound queues.

• Traffic Class – Name of traffic class assigned to queue.

• Packets Sent– Number of traffic class inbound packets sent.

• Packets Dropped – Number of inbound packets dropped.

The ARP Table lists all of the devices currently connected and their stats.

To open the Connected Devices page, click Status and Statistics > ARP Table.

• Hostname – Name of the connected device.

• IPv4 – The IPv4 address of the connected devices.

RV340x Administration Guide

Routing Table

• MAC Address – MAC address of the connected device.

• Type – Shows the type of the device IP address.

• Interface – Displays the connection to which VLAN it is connected.

IPv6

• IPv6 Address– Displays the IPv6 address of the connected device.

• MAC Address – MAC address of the connected device.

+ icon - Click the + icon to add a selected ARP table entry into the Static DHCP table.

Routing Table

Routing is the process of moving packets across a network from one host to a another. The routing table contains information about the topology of the network immediately around it. To view the IPv4 and IPv6

routes, click Status and Statistics > Routing Table.

Status and Statistics

IPv4 and IPv6 Routes

• Destination – IP Address and subnet mask of the connection.

• Next Hop – IP address of the next hop. Maximum number of hops (the maximum is 15 hops) that a

packet passes through.

• Metric – Number of routing algorithms when determining the optimal route for sending network traffic.

• Interface – Name of the VLAN to which the route is attached to.

• Source – Source of the route (Connected, Dynamic).

DHCP Bindings

The DHCP Bindings table displays the status of the DHCP client information such as IPv4/IPv6 address, MAC address, lease expires time and type of binding (static or dynamic). To view the device’s DHCP bindings,

click Status and Statistics > DHCP Bindings.

In the DHCP Bindings Table, the following is displayed:

• Host Name - Name of the host.

• IPv4 Address/IPv6Address – Assigned IP address to the clients.

• MAC Address – The MAC address of the clients’ assigned IP address.

• Lease Expires– Lease time for the client’s system.

• Type – Shows the status of the connection (Static or Dynamic).

• Action – Allows you to delete one of the connections from the binding table.

RV340x Administration Guide

Status and Statistics

Click the Refresh icon to refresh the data.

Mobile Network

Mobile networks enables a device and its subnets to be mobile while continuing to maintain IP connectivity transparent to the IP hosts connecting to the network through this mobile device. To view the device’s mobile

network, click Status andStatistics > Mobile Network. Next, select the Interfaces from the drop-down list (USB1 or USB2). Click Refresh to refresh mobile network status.

Connection

• Internet IPAddress – IP address served by the service provider.

• Subnet Mask – Mask served by the service provider.

• Default Gateway – Default gateway served by the service provider.

• Connection Up Time – Time duration of connected device.

Mobile Network

View Logs

• Current Dial-UpSession Usage – Data usage per session.

• Monthly Usage – Monthly data usage.

Data Card Status

• Manufacturer – Manufacturer of the device.

• Card Firmware– Firmware version provided by the manufacturer.

• SIM Status – Status of the SIM.

• IMSI – Unique number of the device.

• Carrier – Name or type of data carrier.

• Service Type – Data service type.

• Signal Strength– Strength of data signal.

• Card Status – Card status disconnected or connected.

The View Logs page displays all of the device’s logs. You can filter these logs based on category, severity, or keyword. You can also refresh, clear, and export these logs to a PC or USB. To view the device’s logs, follow these steps:

Step 1 Click Status and Statistics > View Logs. Step 2 To view logs, First click Here(link) to enable the log feature. Then, under Logs Filtered By, select the appropriate option.

RV340x Administration Guide

Captive Portal Status

Status and Statistics

Administration

This section describes the device's administration features and contains the following topics:

• File Management, on page 17

• Reboot, on page 20

• Diagnostic, on page 20

• Certificate, on page 21

• Configuration Management, on page 22

File Management

The File Management provides a snapshot of your device. To view the File Management info, follow these steps:

Step 1 Click Administration> File Management. to see the following information:

System Information

• Device Model– Model number of the device.

• PID VID– PID and VID number of the device.

• Current Firmware Version – Current firmware version.

• Last Updated – Date of last firmware update.

• Last Version Available on Cisco.com – Latest firmware version.

• Last Checked – Date when last checked.

Signature

• Current Signature Version – Version of the signature.

• Last Updated – Last date of when an update was performed.

• Last Version Available on Cisco.com – Latest signature version.

• Last Checked – Date when last checked.

USB Dongle Driver

RV340x Administration Guide

Manual Upgrade

• Current DongleDriver Version – Version of built-in USB dongle driver.

• Last Updated – Last date of when an update was performed.

• Last Version Available on Cisco.com – Latest dongle driver version.

• Last Checked – Date when last checked.

Language Package

• Current Version – Version of the language package.

• Last Updated – Date when last updated.

• Last Version Available on Cisco.com – Latest language package version.

• Last Checked – Date when last checked.

Manual Upgrade

In the Manual Upgrade section, you can upload and upgrade to a newer version of the firmware, signature file, USB dongle driver or language file.

Administration

Caution

Step 2 If you select to upgrade from the USB drive, the device will search the USB flash drive for a firmware image file whose

name has one or more of the following: PID, MAC address, and Serial Number. If there are multiple firmware files in the USB flash drive, the device will check the one with the most specific name, i.e. priority from high to low.

During a firmware upgrade, do not try to go online, turn off the device, shut down the PC, or interrupt the process in any way until the operation is complete. This process takes about a minute, including the reboot process. Interrupting the upgrade process at specific points when the flash memory is being written to may corrupt it and render the device unusable.

Manual Upgrade

To update the device with a newer version of the firmware.

Step 1 Select Administration > File Management. Step 2 In the Manual Upgrade section, select the file type (Firmware Image,Signature File,USB Dongle Driveror Language

File).

Step 3 In the Upgrade From section, select an option (Cisco.com, PC, or USB) and click Refresh. Step 4 Check Reset all configuration/setting to factory defaults to reset all the configuration and apply factory defaults. Step 5 Click Upgrade to upload the selected image to the device.

Auto Update

The device supports loading a firmware from USB flash drive if the USB stick is present during the system bootup. The device will search the USB flash drive for a firmware image file whose name has one or more of the following: PID, MAC address, and Serial Number. If there are multiple firmware files in the USB flash drive, the device will check the one with the most specific name, i.e. priority from high to low.

RV340x Administration Guide

Administration

Auto Update

• PID-MAC-SN.IMG

• PID-SN.IMG

• PID-MAC.IMG

• PID.IMG

The files with other names will be ignored. If the version is higher than the current version, it will be upgraded to this image and the DUT will reboot. After that, the upgrade process will start again.

If it does not find a more recent image in the USB1, then it will check the USB2 using the same logic.

The device also supports loading a configuration file from a USB flash drive during the system bootup.

• The behavior only happens when the device is in factory default and attached with a USB flash drive before it is.

• The device will search the USB flash drive for a config file whose name has one or more of the following: PID,

MAC address, and Serial Number. If there are multiple firmware files in the USB flash drive, the device will check.

the one with the most specific name, i.e. priority from high to low.

• PID-MAC-SN.xml

• PID-SN.xml

• PID-MAC.xml

• PID.xml

The files with the other names will be ignored.

Firmware Auto Fallback Mechanism

The device includes two firmware images in the flash to provide an Auto Fallback Mechanism so that the device can automatically switch to the secondary firmware when the active firmware is corrupted or cannot boot up successfully after five trials.

The Auto Fallback Mechanism operates as follows:

1. The device first boots up with the active firmware.

2. If the firmware is corrupted, it will switch to the secondary firmware automatically after the active firmware

has failed to boot up after 5 times. If the device gets stuck does not reboot automatically, you can turn off the power, power on, wait for 30 seconds, then turn off the power, for 5 times to switch to the secondary or inactive firmware.

3. After booting up with the secondary or inactive firmware, please check to see if anything is wrong with

the active firmware.

4. Reload the new firmware again if necessary.

RV340x Administration Guide

Administration

Reboot

The Reboot allows users to restart the device with active or inactive images.

To access Reboot page, follow these steps:

Step 1 Click Administration >Reboot. Step 2 In the Active Image after Reboot section, select an option (Active Imagex.x.xx.xx or Inactive Image x.x.xx.xx) from

the drop-down list.

Step 3 Select the preferred reboot option.

• Reboot the device.

• Return to factory default settings after reboot.

• Return to factory default settings including certificates after reboot.

Step 4 Click Reboot to reboot device.

Diagnostic

Your device provides several diagnostic tools to help you with troubleshooting network issues. Use the following diagnostic tools to monitor the overall health of your network.

Using Ping or Trace

You can use the Ping or Trace utility to test connectivity between this device and another device on the network. To use Ping or Trace, follow these steps:

Step 1 Select Administration > Diagnostic.

Step 2 In the Ping or Trace an IP Address section, in the IP Address/Domain Name field, enter an IP address or domain name. Step 3 Click Ping. The ping results appear. This tells you if the device is accessible. Or click Traceroute. The traceroute displays

the route path.

Step 4 To perform a DNS lookup, enter the IP address or domain name in the Perform a DNS Lookup>IP Address/Domain

Name field and click Lookup.

Step 5 To view and export a technical support report, click one of the following options:

• Export To PC- Select this option to export the report to your PC.

• Export to USB - Select this option to export the report to a USB device.

• Email to - Select this option to email the report to an address.

RV340x Administration Guide

+ 104 hidden pages

Cisco RV340x Administration Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

RV340x Administration Guide

Full Cisco Trademarks with Software License

Introduction

Contents

Getting Started

Setting Up Your Device

Getting Started

Troubleshooting Tips

User Interface

Status and Statistics

System Summary

TCP/IP Services

Port Traffic

WAN QoS Statistics

ARP Table

Routing Table

DHCP Bindings

Mobile Network

View Logs

Captive Portal Status

Administration

File Management

Manual Upgrade

Auto Update

Reboot

Diagnostic