Canon S820 User Manual

PHOTO PRINTER

User’s Guide

Table of Contents

Introduction .....................................................................................................5

How to Use This Manual .................................................................................6

Safety Precautions .........................................................................................8

Printer Parts and Their Functions .................................................................14

Front View ...................................................................................................15

Rear View ....................................................................................................16

Inside the Printer .........................................................................................17

Operation Panel ..........................................................................................18

Printer Driver Functions (Windows) ..............................................................19

Opening the Printer Properties Dialog Box .................................................20

Printer Properties Dialog Box Description ...................................................22

BJ Status Monitor Functions .......................................................................36

Cancelling a Print Job .................................................................................39

Uninstalling Printer Drivers ..........................................................................40

Table of Contents

Printer Driver Functions (Macintosh) ............................................................41

Description of Print Settings ........................................................................42

BJ Print Monitor ...........................................................................................59

Cancelling a Print Job .................................................................................61

Using the Printer with a Network .................................................................62

Uninstalling Printer Drivers ..........................................................................66

Routine Maintenance ....................................................................................67

When to Replace Ink Tank and Maintain Printhead ....................................68

Replacing an Ink Tank .................................................................................69

Printing the Nozzle Check Pattern ..............................................................74

Printhead Cleaning ......................................................................................78

Printhead Deep Cleaning ............................................................................81

Cleaning the Printer .....................................................................................83

Transporting the Printer ...............................................................................85

Printing Media ...............................................................................................89

Compatible Media Types .............................................................................90

Envelopes ....................................................................................................92

High Resolution Paper ................................................................................96

Glossy Photo Paper ....................................................................................98

High Gloss Photo Film ...............................................................................100

Glossy Photo Cards ..................................................................................102

Photo Paper Pro ........................................................................................104

Photo Paper Pro (Borderless) ...................................................................107

Transparencies ..........................................................................................109

T-Shirt Transfers .......................................................................................111

Banner Paper ............................................................................................113

Table of Contents

Troubleshooting ..........................................................................................116

Cannot Install the Printer Driver ................................................................117

Print Quality is Poor or Contains Errors ....................................................119

Printer Does Not Start or Stops During Print Jobs ....................................136

Paper Does Not Feed Properly or Paper Jams .........................................142

The POWER Lamp Flashes Orange .........................................................145

An Error Message is Displayed on the Screen ..........................................148

Problems Unique to Windows ...................................................................157

Problems Unique to the Macintosh ...........................................................162

Appendices .................................................................................................165

For Faster Printing ....................................................................................166

Speciﬁcations .............................................................................................169

Index ...........................................................................................................181

Introduction

Thank you for purchasing the Canon S820 Photo Printer. This User’s Guide provides complete explanations of the features and functions of the printer.

This guide uses the following symbols to indicate important information. Always observe these instructions.

Warning

Caution

Important

Windows

Macintosh

➤

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. Must be observed for safe operation.

Instructions that, if ignored, could result in personal injury or material

➤

damage caused by incorrect operation of the equipment. Must be observed for safe operation.

➤

Prohibited actions that, inadvertently performed, could result in equipment damage, faults or impaired product quality. Must be avoided for correct operation.

Information for Windows users only. Information for Macintosh (USB users only).

How to Use This Manual

To view this User’s Guide, we recommend that you use Acrobat Reader 3.0 or later. The screens shown below are for Acrobat Reader 4.0. Please note that screens displayed by Acrobat Reader 3.0 or 5.0 are slightly different.

Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen.

Displays the previous page.

Displays the next page.

Returns to the page you were viewing previously.

Click to jump straight to this page.

How to Use This Manual

Use this button to search for a word.

Displays the table of contents. Click the heading to jump to the topic.

Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings.

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual.

Warning

■

Choosing a location

Do not place the printer close to ﬂammable solvents, such as alcohol or thinners.

■

Power supply

Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet. Never damage, modify, stretch or excessively bend or twist the

power cord. Do not place heavy objects on the power cord.

You may cause an electric shock/fire or damage the printer if you ignore

➤

any of these safety precautions.

Safety Precautions

Never plug the printer into a power socket (extension cord, double adapter, etc.) that powers multiple devices.

Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately

unplug the printer at the power supply and call the Canon Customer Care Center. Periodically, unplug the printer and use a dry cloth to wipe off any dust or dirt collected

on the plug and the power outlet. If the printer is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust that collects on the plug absorbs moisture and may cause insulation failure and ﬁre.

■

Cleaning the printer

Use a damp cloth to clean the printer. Never use ﬂammable solvents, such as alcohol, benzene or thinners.

If ﬂammable solvents come in contact with electrical components inside the printer, it could cause a ﬁre or electric shock.

Always unplug the printer from the power outlet before cleaning the printer.

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

Safety Precautions

■

Maintaining the printer

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer.

The printer contains high-voltage components. Ne ver attempt an y maintenance procedure not described in this guide.

■

Working around the printer

Do not use inﬂammable sprays near the printer.

This could cause a ﬁre or electric shock if the spray comes into contact with electrical components inside the printer.

Safety Precautions

Caution

■

Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight,

outdoors, or close to a heating source.

To av oid the risk of ﬁre or electric shocks, install the printer in a location with an ambient temperature range of 41°F to 95°F (5°C to 35°C) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet. Ensure that the area around the power outlet is kept clear at all times

so you can easily unplug the power cord if necessary.

➤

You may cause injury or damage the printer if you ignore any of these safety precautions.

When moving the printer, carry the printer at both ends.

Safety Precautions

■

Power supply

Never remove the plug by pulling on the cord.

Do not use a powerstrip.

Never use a power supply voltage other than that supplied in the country of purchase.

The correct power supply voltages and frequencies are as follows: USA/Canada: AC 120V, 60Hz Europe: AC 230V ± 10%, 50Hz Australia: AC 240V, 50Hz

Safety Precautions

■

Working around the printer

Never put your hands or ﬁngers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of ﬂammable

solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call

the Canon Customer Care Center.

■

Printheads and ink tanks

For safety reasons store printheads and ink tanks out of the reach of small children.

If a child ingests any ink, consult a doctor immediately.

Do not shake printheads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a printhead after printing.

The metal parts may be very hot and could cause burns.

Printer Parts and Their Functions

• Front View

• Rear View

• Inside the Printer

• Operation Panel

Front View

Printer Parts and Their Functions

Operation Panel

For details, refer to "Operation Panel."

Paper Output Tray

Paper Guide

When loading paper, ensure that the left edge just touches this guide. To move the paper guide, pinch the knob and slide in the appropriate direction.

Paper Rest

Sheet Feeder

Load paper here. Paper feeds automatically, one sheet at a time.

Front Cover

Open to replace the ink tanks or remove jammed paper.

Front View

Rear View

Printer Parts and Their Functions

USB Port

Used to connect the printer to a computer through a USB interface.

Printer Port (Parallel)

Used to connect the printer to a computer through a parallel interface.

Rear View

Inside the Printer

Paper Thickness Lever

Adjusts the gap between the printhead and the surface of the printing paper.

Printer Parts and Their Functions

Printhead Holder

Install the printhead here.

Printhead Lock Lever

Locks the printhead into the holder. Once the printhead is installed, do not touch this lever.

Inside the Printer

Operation Panel

POWER Button

Press to turn the printer on or off.

Printer Parts and Their Functions

RESUME/CANCEL Button

Press to resume printing once an error has been cleared. The printer will then initialize ready for printing. Also, to cancel printing in progress, press this button.

POWER Lamp

Off: The printer is turned off. Green: The printer is ready to print. Flashing green: The printer is preparing to print, or is currently printing. Flashing orange: An error has occurred and the printer is not ready to print. Flashing orange and green alternately: An error has occurred that may require a call to the Canon Customer Care Center.

Operation Panel

Printer Driver Functions (Windows)

• Opening the Printer Properties Dialog Box

• Printer Properties Dialog Box Description

• BJ Status Monitor Functions

• Cancelling a Print Job

• Uninstalling Printer Drivers

Printer Driver Functions (Windows)

Opening the Printer Properties Dialog Box

The Printer Properties dialog box can be opened from either within an application, or directly from the Windows

■

Opening the Printer Properties dialog box from an application

This method is generally used to specify printer settings just before printing. The operations may vary slightly depending on the application. This section describes only the general procedure for opening the Printer Properties dialog box.

In an application, select the command to print a document. The

File

menu.

Start

menu.

dialog box can usually be opened by selecting

from the

Note

Ensure that

Properties

The Printer Properties dialog box opens.

➤

Depending on the application, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box. For further details, see the user's manual for the application.

Canon S820

button.

is selected in the

Opening the Printer Properties Dialog Box

Name

ﬁeld. Then click the

Printer Driver Functions (Windows)

■

Opening the Printer Properties dialog box directly from the Start menu

This method is used for maintenance operations, such as printhead cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the operating system adds several tabs, including the when the Printer Properties dialog box is opened from within an application. For further information about these additional tabs, refer to your Windows documentation.

Details

Start

menu, the Windows

tab. These do not appear

Click the

For Windows XP, click

Other Hardware - Printers and Faxes

Select the

Open the

• Windows Me/Windows 98 ➔

• Windows XP/Windows 2000 ➔ The Printer Properties dialog box opens.

Start

button, then select

Canon S820

File

menu and select:

Start

icon.

and select

Settings, Printers

Control Panel

Properties

Printing Preferences...

Opening the Printer Properties Dialog Box

Printers and

Printer Driver Functions (Windows)

Printer Properties Dialog Box Description

• Main Tab

• Page Setup Tab

• Stamp/Background

• Effects Tab

• Proﬁles Tab

• Maintenance Tab

Tab

Note

➤

The screens in this section refer to Windows Me/Windows 98 operation. The equivalent screens for Windows XP and Windows 2000 may look slightly different.

Printer Properties Dialog Box Description

Main T ab

(6)

(5)

Printer Driver Functions (Windows)

(1)

(2)

(3)

(4)

(1)

Media T ype

Ensure that this setting matches the type of media loaded in the printer.

(2) Print Quality

Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button.

Printer Properties Dialog Box Description

Printer Driver Functions (Windows)

(3) Color Adjustment

Select the method of color adjustment. To make detailed color adjustments, select Manual, then click the Set... button.

(4) Grayscale Printing

Select to print a grayscale version of a color document.

(5) Print Advisor...

Click to start the Print Advisor. The Print Advisor simpliﬁes conﬁguration of the printer driver. By having the user answer a series of questions, the Printer Advisor automatically conﬁgures the printer driver settings.

(6) Preview Area

Before printing, verify that settings, such as the lever position, are correct.

Note

➤

To see a description of any item in the Printer Properties dialog box, click the ? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear when using Windows XP or Windows 2000, click the Start button then select Programs - Canon S820 - Guide.

Printer Properties Dialog Box Description

Page Setup Tab

(9)

Printer Driver Functions (Windows)

(1)

(2)

(3)

(4) (5)

(6)

(7) (8)

(1) Page Size

Ensure that the correct paper size is selected.

(2) Orientation

Select landscape or portrait printing and ensure that it is the same orientation used in the application.

Printer Properties Dialog Box Description

(3) Printing Type

Select the printing method from among the following.

Normal-size Printing The document is printed according to the original

dimensions. This setting is usually selected by default.

Fit-to-Page Printing The document is automatically resized to ﬁt the paper size.

When using this function, ensure that you have correctly speciﬁed the Page Size and the Printer Paper Size.

Scaled Printing The document is resized when printed. When this is

selected, you can specify the Printer Paper Size and

Scaling.

Page Layout Printing Pages are reduced and printed so that 2 to 16 document

pages ﬁt on each printed page.

Booklet Printing The multiple-page document is printed so that two pages of

the document ﬁt on each printed page. The print order is set automatically. After the document is printed, you can create a booklet by folding and saddle-stitching the document.

Poster Printing This enlarges and splits the print image across several

sheets of paper. The printed sheets can then be assembled to make a large poster.

Banner Printing Select this when printing on banner paper.

Printer Driver Functions (Windows)

(4) Borderless Printing

The image is printed on the entire paper surface, so that no margins are left on the four sides of the paper. The media types availab le for Borderless Printing are Photo Paper Pro and Glossy Photo Paper. For all other media types, the print quality ma y decrease .

Printer Properties Dialog Box Description

Printer Driver Functions (Windows)

(5) Amount of Extension

When you select Borderless Printing, the sections that extend beyond the paper are not printed because the image is enlarged to a size slightly larger than the paper size. You can use the Amount of Extension slide bar to adjust how much the image extends beyond the paper. It is recommended that you normally set the slide bar to the right end. If you move the slide bar to the left to reduce the extension amount, a border may appear.

(6) Duplex Printing

The document is printed on both sides of the paper. After printing one side, turn the ejected page over, and print on the other side.

(7) Reverse Order

When selected, the document starts printing with the last page.

(8) Collate

Select to print multiple copies of the document one copy at a time.

(9) Preview Area

Verify the overall layout, stamps, background, etc., to be applied to the print job.

Printer Properties Dialog Box Description

Stamp/Background T ab

(8)

Printer Driver Functions (Windows)

(1)

(4)

(2) (3)

(5)

(7)

(6)

(1) Stamp

Select the check box and choose the stamp.

(2) Place stamp over text

When selected, the stamp is printed over the print data.

(3) Stamp ﬁrst page only

Prints the stamp only on the ﬁrst page.

Printer Properties Dialog Box Description

Printer Driver Functions (Windows)

(4) Deﬁne Stamp...

This allows you to create new stamps, or modify details of a selected stamp.

(5) Background

Select the check box and choose the background image you wish to use.

(6) Background ﬁrst page only

Prints the background image only on the ﬁrst page.

(7) Select Background...

This allows you to register a new background, or to display details of the background you have selected.

(8) Preview Area

Shows how the stamp will appear on the printed page.

Printer Properties Dialog Box Description

Effects T ab

(6)

Printer Driver Functions (Windows)

(1)

(2)

(3) (4)

(5)

(1) Simulate Illustration

Select the check box to manipulate color image data to produce illustration effects. Adjust the brightness of the image with the Contrast slide bar.

Printer Properties Dialog Box Description

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