Canon S500 User Manual

BUBBLE JET PRINTER

User’s Guide

Table of Contents

Introduction .....................................................................................................5

How to Use This Manual .................................................................................6

Safety Precautions .........................................................................................8

Printer Parts and Their Functions .................................................................14

Front View ...................................................................................................15

Rear View ....................................................................................................16

Inside the Printer .........................................................................................17

Operation Panel ..........................................................................................18

Printer Driver Functions (Windows) ..............................................................19

Opening the Printer Properties Dialog Box .................................................20

Printer Properties Dialog Box Description ...................................................22

BJ Status Monitor Functions .......................................................................35

Cancelling a Print Job .................................................................................38

Uninstalling Printer Drivers ..........................................................................39

Printer Driver Functions (Macintosh) ............................................................40

Description of Print Settings ........................................................................41

BJ Print Monitor ...........................................................................................57

Cancelling a Print Job .................................................................................59

Table of Contents

Using the Printer with a Network .................................................................60

Uninstalling Printer Drivers ..........................................................................64

Routine Maintenance ....................................................................................65

When to Replace Ink Tank and Maintain Print Head ..................................66

Replacing an Ink Tank .................................................................................67

Printing the Nozzle Check Pattern ..............................................................72

Print Head Cleaning ....................................................................................76

Print Head Deep Cleaning ...........................................................................79

Cleaning the Printer .....................................................................................81

Transporting the Printer ...............................................................................83

Printing Media ...............................................................................................87

Compatible Media Types .............................................................................88

Envelopes ....................................................................................................90

High Resolution Paper HR-101N ................................................................94

Glossy Photo Paper GP-301 .......................................................................96

High Gloss Photo Film HG-201 ...................................................................98

Glossy Photo Cards FM-101 .....................................................................100

Photo Paper Pro PR-101 ...........................................................................102

Photo Paper Pro PC-101S ........................................................................105

Transparencies CF-102 .............................................................................107

T-Shirt Transfers TR-201 ...........................................................................109

Banner Paper ............................................................................................111

Troubleshooting ..........................................................................................114

Cannot Install the Printer Driver ................................................................115

Print Quality is Poor or Contains Errors .....................................................117

Table of Contents

Printer Does Not Start or Stops During Print Jobs ....................................134

Paper Does Not Feed Properly or Paper Jams .........................................140

The POWER Lamp Flashes Orange .........................................................143

An Error Message is Displayed on the Screen ..........................................146

Problems Unique to Windows ...................................................................156

Problems Unique to the Macintosh ...........................................................161

Appendices .................................................................................................164

Deleting an Unknown Device (USB interface) ..........................................165

For Faster Printing ....................................................................................168

Speciﬁcations .............................................................................................171

Index ...........................................................................................................185

Introduction

Thank you for purchasing the Canon S500 Bubble Jet Printer. This User’s Guide provides complete explanations of the features and functions of the printer.

This guide uses the following symbols to indicate important information. Always observe these instructions.

Warning

Caution

Important

Windows

Macintosh

➤

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. Must be observed for safe operation.

➤

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. Must be observed for safe operation.

Prohibited actions that, inadvertently performed, could result in equipment

➤

damage, faults or impaired product quality. Must be avoided for correct operation.

Information for Windows users only. Information for Macintosh (USB users only).

How to Use This Manual

To view this User’s Guide, we recommend that you use Acrobat Reader 4.0 or Acrobat Reader 3.0. Please note that screens displayed by Acrobat Reader 3.0 are slightly different.

Use this button to enlarge the viewing screen. Select this button in the tool bar and click within the screen.

Displays the previous page.

Displays the next page.

Returns to the page you were previously viewing.

Click to jump straight to this page.

How to Use This Manual

Use this button to search for a word.

Displays the table of contents. Click the heading to jump to the topic.

Click the " " symbol to see the headings for each chapter. Click the " " symbol to close the headings.

■

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual.

Warning

➤

You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.

Choosing a location

Do not place the printer close to ﬂammable solvents such as alcohol or thinners.

Power supply

Never attempt to plug in or unplug the printer from the power supply when your hands are wet.

Always push the plug all the way into the power outlet. Never damage, modify, stretch or excessively bend or twist the

power cord. Do not place heavy objects on the power cord.

■

Safety Precautions

Never plug the printer into a power socket that is shared with other equipment (extension lead, double adapter, etc.).

Never use the printer if the power cord is bundled or knotted. If you detect smoke, unusual smells or strange noises around the printer, immediately

unplug the printer at the power supply and call for service.

Cleaning the printer

Use a damp cloth to clean the printer. Never use ﬂammab le solv ents such as alcohol, benzene or thinners.

If ﬂammable solvents come in contact with electrical components inside the printer, it could cause a ﬁre or electric shock.

Always unplug the printer from the power outlet before cleaning the printer.

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

■

Safety Precautions

Maintaining the printer

Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside the printer.

The printer contains high-voltage components. Ne ver attempt an y maintenance procedure not described in this guide.

Working around the printer

Do not use inﬂammable sprays near the printer.

This could cause a ﬁre or electric shock if the spray comes into contact with electrical components inside the printer.

■

Safety Precautions

Caution

➤

You may cause injury or damage the printer if you ignore any of these safety precautions.

Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight,

outdoors, or close to a heating source.

To avoid the risk of ﬁre or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the printer on a thick rug or carpet. Ensure that the area around the power outlet is kept clear at all times

so you can easily unplug the power cord if necessary.

When moving the printer, carry the printer at both ends.

■

Safety Precautions

Power supply

Never remove the plug by pulling on the cord.

Do not use an extension lead.

If you do not intend to use the printer for a long period of time, unplug the printer after turning it off.

Never use a power supply voltage other than that supplied in the country of purchase.

The correct power supply voltages and frequencies are as follows: Europe: AC 230V ± 10%, 50Hz USA/Canada: AC 120V, 60Hz Australia: AC 240V, 50Hz

■

Safety Precautions

Working around the printer

Never put your hands or ﬁngers in the printer while it is printing. Do not place metal objects (paper clips, staples, etc.) or containers of ﬂammable

solvents (alcohol, thinners. etc.) on top of the printer. If any foreign object (metal or liquid) falls into the printer, unplug the power cord and call

for service.

Print heads and ink tanks

For safety reasons store print heads and ink tanks out of the reach of small children.

If a child ingests any ink, consult a doctor immediately.

Do not shake print heads or ink tanks.

Ink may leak out and stain clothing or the surrounding area.

Never touch the electrical contacts on a print head after printing.

The metal parts may be very hot and could cause burns.

Printer Parts and Their Functions

• Front Vie w

• Rear View

• Inside the Printer

• Operation Panel

Front View

Printer Parts and Their Functions

Operation Panel

For details, refer to "Operation Panel."

Paper Output Tray

Paper Guide

When loading paper, ensure the left edge just touches this guide. To move the paper guide, pinch the knob and slide in the appropriate direction.

Paper Rest

Sheet Feeder

Load paper here. Paper feeds automatically, one sheet at a time.

Front Cover

Open to replace the ink tanks or remove jammed paper.

Front View

Rear View

Printer Parts and Their Functions

USB Port

This connector is used to connect the printer to a computer through a USB interface.

Printer Port (Parallel)

This connector is used to connect the printer to a computer through a parallel interface.

Rear View

Inside the Printer

Paper Thickness Lever

Adjusts the gap between the print head and the surface of the printing paper.

Printer Parts and Their Functions

Print Head Holder

Install the print head here.

Print Head Lock Lever

Locks the print head into the holder. Once the print head is installed, do not touch this lever.

Inside the Printer

Operation Panel

POWER Button

Press to turn the printer on or off.

Printer Parts and Their Functions

RESUME/CANCEL Button

Press to resume printing once an error has been resolved. The printer will then initialise ready for printing. Also, to cancel printing in progress, press this button.

POWER Lamp

Off: the printer is turned off. Green: the printer is ready to print. Flashing green: the printer is preparing to print, or is currently printing. Flashing orange: an error has occurred and the printer is not ready to print. Flashing orange and green alternately: an error has occurred that may require a service call.

Operation Panel

Printer Driver Functions (Windows)

• Opening the Printer Properties Dialog Box

• Printer Properties Dialog Box Description

• BJ Status Monitor Functions

• Cancelling a Print Job

• Uninstalling Printer Drivers

Printer Driver Functions (Windows)

Opening the Printer Properties Dialog Box

The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu.

■ Opening the Printer Properties dialog box from your application program

This method is generally used to specify printer settings just before printing. The operations may vary slightly depending on your application program. This section describes only the general procedure for opening the Printer Properties dialog box.

In your application, select the command to print a document. The Print dialog bo x can usually be opened by selecting Print from the File

menu.

Note

Ensure that Canon S500 is selected in the Name ﬁeld. Then click the Properties button.

The Printer Properties dialog box opens.

➤

Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box. For further details, see the user's manual for your application.

Opening the Printer Properties Dialog Box

Printer Driver Functions (Windows)

■ Opening the Printer Properties dialog box directly from the Start menu

This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs. When the Printer Properties dialog box is opened from the Start menu, the Windows operating system adds several tabs, including the Details tab. These do not appear when the Printer Properties dialog box is opened from within an application. For further information about these additional tabs, refer to your Windows documentation.

Click the Start button, then select Settings, Printers.

Select the Canon S500 icon.

Open the File menu and select:

• Windows 95/Windows 98/Windows Me ➔ Properties

• Windows 2000 ➔ Printing Preferences...

• Windows NT4.0 ➔ Document Defaults... The Printer Properties dialog box opens.

Opening the Printer Properties Dialog Box

Printer Driver Functions (Windows)

Printer Properties Dialog Box Description

• Main Tab

• Page Setup Tab

• Stamp/Background

• Effects Tab

• Proﬁles Tab

• Maintenance Tab

Tab (Not Available in Windows NT 4.0)

Note

➤

The screens in this section refer to Windows 95/Windows 98/Windows Me operation. The equivalent screens for Windows 2000 and Windows NT4.0 may look slightly different.

Printer Properties Dialog Box Description

Main T ab

(6)

(5)

Printer Driver Functions (Windows)

(1)

(2)

(3) (4)

(1) Media Type

Ensure this setting matches the type of media loaded in the printer.

(2) Print Quality

Select the print quality you require from among the different options. To select custom Print quality, select Custom and click the Set... button.

Printer Properties Dialog Box Description

Printer Driver Functions (Windows)

(3) Colour Adjustment

Select the method of colour adjustment. To make detailed colour adjustments, select Manual, then click the Set... button.

(4) Greyscale Printing

Select to print a greyscale version of a colour document.

(5) Print Advisor...

Click to start the Print Advisor. The Print Advisor simpliﬁes conﬁguration of the printer driver. By having the user answer a series of questions, the Printer Advisor automatically conﬁgures the printer driver settings.

(6) Preview Area

Before starting printing, verify that settings such as the lever position are correct.

Note

➤

To see a description of any item in the Printer Properties dialog box, click the ? mark then click the desired item. To see a description of operating procedures, click the Help button. If the button does not appear when using Windows 2000 or Windows NT4.0, click the Start button then select Programs - Canon S500 - Guide.

Printer Properties Dialog Box Description

Page Setup Tab

(6)

Printer Driver Functions (Windows)

(1)

(2)

(3)

(4) (5)

(1) Page Size

Ensure the correct paper size is selected.

(2) Orientation

Select landscape or portrait printing and ensure it is the same orientation used in the application.

Printer Properties Dialog Box Description

(3) Printing Type

Select the printing method from among the following.

Normal-size Printing The document is printed according to the original

dimensions. This setting is usually selected by default.

Fit-to-Page Printing The document is automatically resized to ﬁt the paper size.

When using this function, ensure you correctly specify the Page Size and the Printer Paper Size. (Available only in Windows 2000/Windows NT 4.0)

Scaled Printing The document is resized when printed. When this is

selected, you can specify the Printer Paper Size and

Scaling.

Page Layout Printing Pages are reduced and printed so that 2 to 16 document

pages ﬁt on each printed page.

Poster Printing This enlarges and splits the print image across several

sheets of paper. The printed sheets can then be assembled to make a large poster. (Not available in Windows NT 4.0)

Banner Printing Select this when printing on banner paper.

(4) Reverse Order

When selected, the document starts printing with the last page.

Printer Driver Functions (Windows)

(5) Collate

Select to print multiple copies of the document one copy at a time.

(6) Preview Area

Verify the overall layout, stamps, background, etc., to be applied to the print job.

Printer Properties Dialog Box Description

Printer Driver Functions (Windows)

Stamp/Background Tab (Not Available in Windows NT

4.0)

(1)

(4)

(2) (3)

(5)

(8)

(6)

(7)

(1) Stamp

Select the check box and choose the stamp.

(2) Place stamp over text

When selected, the stamp is printed over the print data.

Printer Properties Dialog Box Description

Printer Driver Functions (Windows)

(3) Stamp ﬁrst page only

Prints the stamp only on the ﬁrst page.

(4) Deﬁne Stamp...

This allows you to create new stamps, or modify details of a selected stamp.

(5) Background

Select the check box and choose the background image you wish to use.

(6) Background ﬁrst page only

Prints the background image only on the ﬁrst page.

(7) Select Background...

This allows you to register a new background, or to display details of the background you have selected.

(8) Preview Area

Printer Properties Dialog Box Description

Effects T ab

Printer Driver Functions (Windows)

(1)

(5)

(1) Simulate Illustration

This function manipulates colour image data with certain effects. Select the chec k bo x and adjust the brightness of the image with the Contrast slide bar.

Printer Properties Dialog Box Description

(2)

(3) (4)

Printer Driver Functions (Windows)

(2) Monochrome Effects

Prints a colour image in a single colour. Select the check box and choose a colour or use a custom colour using Select Colour.

(3) Image Optimizer

Improves the contours and jaggedness that occur when photographic or graphic image data is enlarged within an application.

(4) Photo Optimizer PRO

Optimises the colour of images taken from a digital camera or scanner. It is especially effective for images affected by colour imbalance and over- or under exposure. When printing several images on one page, optimisation is usually applied to each image according to its requirements. However, if the image data has been manipulated using cut and paste, rotation or other such operations, group optimisation of all images on the one page is recommended. In such cases, select the Apply Throughout Page check box.

(5) Preview Area

Printer Properties Dialog Box Description

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